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Yealink MeetingEye 600 Full HD Video v2 User's Guide PDF

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Summary of Content for Yealink MeetingEye 600 Full HD Video v2 User's Guide PDF

Version 52 | December 2021

Full HD Video Conferencing System User Guide

(Touch Panel)

VC210/VC200-E MeetingEye 400

MeetingEye 600 MeetingEye 800

| Contents | ii

Contents

About This Guide........................................................................................ 6 Related Documents............................................................................................................................. 6 Before You Begin.................................................................................................................................7 Summary of Changes......................................................................................................................... 7

Changes for Release 52, Guide Version 52............................................................................ 7 Changes for Release 50, Guide Version 50.10........................................................................8

Getting Started.............................................................................................9 CTP20/CTP18 Touch Panel................................................................................................................ 9

Waking up CTP20.................................................................................................................... 9 Introduction of the Whiteboard Toolbar.................................................................................... 9 Introduction of the Presentation Note Toolbar........................................................................11

Familiarizing the Idle Screen of CTP20 Touch Panel....................................................................... 11 Familiarizing the Icons on the Screen.............................................................................................. 13 Putting the System to Sleep............................................................................................................. 15 Waking up the System...................................................................................................................... 16

Initiating Meet Now Conferences.............................................................16

Joining Conferences................................................................................. 16 Joining Scheduled Conferences........................................................................................................16

Joining a Scheduled Conference from the Conference Schedule..........................................17 Joining a Scheduled Conference from the Conference Reminder......................................... 17

Joining Conferences by Dialing the Conference ID.......................................................................... 17 Calling into Virtual Meeting Room.................................................................................................... 18 Joining the Conference (for Participants using SIP/H.323 accounts)............................................... 18

Viewing Scheduled Conferences............................................................. 18

Conference Control................................................................................... 19 Inviting Participants............................................................................................................................20 Removing Participants.......................................................................................................................21 Locking/Unlocking the Conference....................................................................................................21 Allowing/Rejecting the Participant to Join the Conference............................................................... 21 Switching Roles between Moderator and Guest...............................................................................22 Switching between the Free Speak Mode and the Raise Hand Mode............................................. 22 Applying for Speaking....................................................................................................................... 22 Managing the Speaking Application..................................................................................................22 Muting/Unmuting All Participants...................................................................................................... 23 Muting/Unmuting a Participant.......................................................................................................... 23 Turning on/off the Participant Cameras............................................................................................ 23 Turning off the Local Camera........................................................................................................... 23 Setting/Canceling the Spotlight Video...............................................................................................24 Changing the AVC Meeting Layout...................................................................................................24

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Changing the SVC Meeting Layout of Yealink Meeting Conferences............................................... 25 Pinning Video/Unpinning Video.........................................................................................................25 Local Screen Layout..........................................................................................................................26

Single Screen Layouts............................................................................................................26 Dual Screen Layout................................................................................................................ 27 Changing the Local Screen Layout of AVC Meeting..............................................................28

Viewing the Messages during Video Conference............................................................................. 28 Messaging Privately with Participant......................................................................................28 Preview Messages on the Conferencing Control Page..........................................................28

Leaving the Conference.................................................................................................................... 29 Ending the Conference......................................................................................................................29

Content Sharing.........................................................................................29 Sharing Content with VCH51 Video Conferencing Hub....................................................................30 Using WPP20 Wireless Presentation Pod........................................................................................ 30

Sharing Content via WPP20.................................................................................................. 30 Switching the Shared Content via WPP20.............................................................................31 Stopping Sharing Content via WPP20................................................................................... 31

Sharing Content via Apple Device.................................................................................................... 31 Enable the wireless AP.......................................................................................................... 31 Sharing Content via Apple Device......................................................................................... 32 Stopping Sharing Content via Apple Device.......................................................................... 32

Sharing Content by Miracast Presentation....................................................................................... 33 Switching Content Sharing Device....................................................................................................34

Using the Whiteboard Feature................................................................. 36 Initiating the Whiteboard....................................................................................................................37 Setting/Canceling as the Whiteboard Collaboration Speaker........................................................... 38 Importing the Whiteboard Source File via WPP20........................................................................... 38 Stopping the Whiteboard Follow....................................................................................................... 38

Using WPP20 Wireless Presentation Pod............................................... 39 Introduction of the WPP20 Whiteboard Note Toolbar.......................................................................39 Introduction of WPP20 Note Toolbar................................................................................................ 40 Receiving Shared Whiteboard or Content........................................................................................ 41 Initiating Whiteboard Sharing on WPP20......................................................................................... 42 Saving the Content or Whiteboard Picture Locally via WPP20........................................................ 42 Importing the Whiteboard Source File via WPP20........................................................................... 42 Importing an Existing Whiteboard during a Call via WPP20............................................................ 43

Conference Control via WPP20................................................................43 Inviting Participants............................................................................................................................44 Removing Participants.......................................................................................................................44 Locking/Unlocking the Conference....................................................................................................44 Allowing/Rejecting the Participant to Join the Conference............................................................... 45 Switching Roles between Host and Guest....................................................................................... 45 Muting/Unmuting All Participants...................................................................................................... 45 Muting/Unmuting a Participant.......................................................................................................... 45 Managing the Speaking Application..................................................................................................46 Turning on/off the Participant Cameras............................................................................................ 46 Turning off the Local Camera........................................................................................................... 46 Changing the Local Meeting Layout................................................................................................. 46

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Start Recording................................................................................................................................. 47 Do not Disturb................................................................................................................................... 47

Calling......................................................................................................... 47 Placing a Call by Entering a Number............................................................................................... 47 Placing Calls to Contacts..................................................................................................................48 Placing Calls from Call History......................................................................................................... 48 Answering Calls.................................................................................................................................48

Manually Answering Calls...................................................................................................... 48 Answering a Call Automatically When not in a Call...............................................................49 Answering Multiple Calls Automatically.................................................................................. 49 Muting Automatically Answered Calls.................................................................................... 49

DND (Do Not Disturb)....................................................................................................................... 50 Rejecting Incoming Calls...................................................................................................................50 Ending Calls...................................................................................................................................... 50 Switching Platform Quickly................................................................................................................50

Configuring Camera Settings...................................................................51 Controlling Local Cameras................................................................................................................ 51

Enabling Manual Camera Control.......................................................................................... 51 Controlling Local Cameras..................................................................................................... 51

Enabling Tracking Mode.................................................................................................................... 51 Enabling/Disabling Privacy Protection...............................................................................................52 Allowing the Remote System to Control Your Camera..................................................................... 52 Camera Presets.................................................................................................................................52

Storing a Camera Preset........................................................................................................53 Adjusting the Local Camera to a Preset................................................................................ 53 Updating the Stored Preset....................................................................................................53 Editing the Stored Preset....................................................................................................... 53 Deleting the Stored Preset..................................................................................................... 54

Camera Preset in BYOD Mode.........................................................................................................54

Recording Videos and Taking Screenshots............................................54 Recording Videos.............................................................................................................................. 55

Recording Local Videos..........................................................................................................55 Recording Server Videos........................................................................................................56

Taking Screenshots........................................................................................................................... 56

Configuring the Audio Settings............................................................... 56 Adjusting the Volume.........................................................................................................................56 Configuring Key Tone........................................................................................................................ 57 Enabling Silent Mode........................................................................................................................ 57 Muting the Microphone......................................................................................................................57

Configuring Video Settings...................................................................... 57 Adjusting the Monitor Display Proportion..........................................................................................58

Switching Provider.................................................................................... 58

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Troubleshooting......................................................................................... 58 General Issue.................................................................................................................................... 59 Call Issues......................................................................................................................................... 59 Audio Issues...................................................................................................................................... 61 Video Issues...................................................................................................................................... 62 Placing a Test Call............................................................................................................................ 62 System Diagnostics........................................................................................................................... 62

Diagnosing the Audio............................................................................................................. 63 Diagnosing the Camera..........................................................................................................63 Diagnosing the Network......................................................................................................... 63

System Status................................................................................................................................... 64 System Status List..................................................................................................................64 Viewing System Status...........................................................................................................65

Viewing Call Statistics....................................................................................................................... 65

| About This Guide | 6

About This Guide

This guide is applicable to the following models:

MeetingEye 600/PVT960 video conferencing system: suitable for medium meeting rooms. MeetingEye 400/PVT940 video conferencing endpoint: suitable for small meeting rooms. VC200-E video conferencing system: suitable for focus and small room

This guide can help you to quickly use your video conferencing system. Before you set up and use the phone, check with your system administrator that the IP network is ready for phone configuration and read the Quick Start Guide in the product package.

Related Documents Before You Begin Summary of Changes

Related Documents The following table lists the documents available for the video conferencing system.

Name Contents Where to find Language

Yealink MeetingEye 800 Video Conferencing Endpoint Quick Start Guide (EN, CN, DE, ES, FR)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink MeetingEye 600 Video Conferencing Endpoint Quick Start Guide (EN, CN, DE, ES, FR)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink MeetingEye 400 Video Conferencing Endpoint Quick Start Guide (EN, CN, DE, ES, FR)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink PVT980 Full HD Video Conferencing System Quick Start Guide (CN, EN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink PVT960 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

Yealink PVT950 Full HD Video Conferencing System Quick Start Guide (CN, EN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink PVT940 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

| About This Guide | 7

Name Contents Where to find Language

Yealink PVT920 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

Yealink VC210 Video Conferencing Endpoint Quick Start Guide (EN,CN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink Wi-Fi USB Dongle WF50 User Guide Connect to Wi- Fi and providing wireless AP

On the website English/ Chinese

Yealink WPP20 Wireless Presentation Pod Quick Start Guide

Connect WPP20 wireless presentation pod to VCS

On the website

/in the package

English/ Chinese

Yealink VCH51 Quick Start Guide Connect VCM34 to VCS

On the website English/ Chinese

Note: You can download the latest documents online: http://support.yealink.com/documentFront/ forwardToDocumentFrontDisplayPage.

Before You Begin For VCS devices running in version 50.10 or later, we provide the Cloud and Standard mode systems. Here are some functional differences between VCS devices of different systems, so please select the right the system you want to use before you start. Please contact the administrator if you have any questions about the system.

The VCS devices running in Cloud mode only supports Yealink Meeting Management Service Platform.

The VCS devices running in Standard mode support the following platforms:

Yealink Meeting Server Zoom Pexip BlueJeans Videxio Custom

Summary of Changes Changes for Release 52, Guide Version 52 Changes for Release 50, Guide Version 50.10

Changes for Release 52, Guide Version 52

The following sections are new for this version:

Pinning Video/Unpinning Video Viewing the Messages during Video Conference Switching Content Sharing Device Conference Control via WPP20

| About This Guide | 8

Camera Preset in BYOD Mode Switching Provider Troubleshooting

Major updates have occurred to the following sections:

Related Documents Introduction of the Whiteboard Toolbar Introduction of the Presentation Note Toolbar Familiarizing the Idle Screen of CTP20 Touch Panel Initiating Meet Now Conferences Joining Conferences Placing a Call by Entering a Number Placing Calls to Contacts Placing Calls from Call History Muting Automatically Answered Calls Switching Platform Quickly Inviting Participants Locking/Unlocking the Conference Allowing/Rejecting the Participant to Join the Conference Switching between the Free Speak Mode and the Raise Hand Mode Muting/Unmuting All Participants Muting/Unmuting a Participant Using WPP20 Wireless Presentation Pod

The following sections have been deleted for this version:

Appointing/Cancelling a Lecturer Blocking/Unblocking the Audio Controlling the Participant Cameras Saving/Sharing Whiteboard Source Files Saving/Sharing Whiteboard Source Files via WPP20

Changes for Release 50, Guide Version 50.10

This guide is also available to PVT960/PVT940 videoconferencing system and CTP18 touch panel which are newly launched.

The following sections are new for this version:

Before You Begin

Joining the Conference (for Participants using SIP/H.323 accounts)

Changing the AVC Meeting Layout

Changing the SVC Meeting Layout of Yealink Meeting Conferences

Major updates have occurred to the following sections:

CTP20/CTP18 Touch Panel

Familiarizing the Idle Screen of CTP20 Touch Panel

Initiating Meet Now Conferences

Joining Conferences

Conference Control

Setting/Canceling the Spotlight Video

| Getting Started | 9

Camera Presets

Recording Videos

Taking Screenshots

Major updates have occurred to the following sections:

Running the Setup Wizard Local Video Conference Using the Yealink Meeting Management Service Platform Using Yealink Meeting Server

Getting Started

This chapter introduces how to use the CTP20 touch panel to work with the VCS endpoint.

CTP20/CTP18 Touch Panel Familiarizing the Idle Screen of CTP20 Touch Panel Familiarizing the Icons on the Screen Putting the System to Sleep Waking up the System

CTP20/CTP18 Touch Panel

As the controller of VCS endpoints, CTP20 touch panel can help you fully control the VCS endpoints. You can use it to place calls, initiate conferences, adjust the volume, control the camera, record videos, and so on. Whats more, CTP20 supports collaborative editing and the annotation, that is to say, participants can add notes to the presentation or to the whiteboard, which can improve the communication efficiency of the traditional video conferencing presentation.

Waking up CTP20 Introduction of the Whiteboard Toolbar Introduction of the Presentation Note Toolbar

Waking up CTP20 If the CTP20 has been idle for a while, it will automatically go to the screen saver. You can touch the screen to wake it up at any time.

Procedure

Tap the screen.

Introduction of the Whiteboard Toolbar

Introduction of the CTP20 whiteboard toolbar is as below:

| Getting Started | 10

Number Description

1 Collapse/Expand the whiteboard toolbar.

2 View follow: start presentation and everyone follows your view.

3 Zoom the page. You can also zoom the page by pinching open or pinching close using double fingers on the whiteboard.

4 Brush color: select the color of the writing tools.

5 The pen: tap it twice to select the line weight. The felt pentap it twice to select the line weight. The highlighter: tap it twice to select the line weight.

6 The eraser: tap it twice to select Slide to clear my annotations or Slide to clear all annotations.

7 The lasso tool: you can use it to select an object, to move and zoom the selected object.

8 Undo: undo the last action and you can cancel the 20 actions at most. Redo: redo the last undo action, which can be redone continuously and return to the

state before using undo.

9 Background: select the background color of the whiteboard canvas, and the background of the whiteboard is synchronized by default with the devices connected to the conferencing system.

The laser pen: use it to indicate the content, the handwriting(red) drawn by the finger across the screen disappears after a while.

Import whiteboard before talking: import the existing whiteboard comments before the call and continue the discussion.

10 New Presentation: select presentation connect way.

11 Talking: return to the call or return to the home page.

12 Stop sharing.

| Getting Started | 11

Introduction of the Presentation Note Toolbar

The introduction of the presentation note toolbar is as below:

Number Description

1 Collapse/Expand the whiteboard toolbar.

2 Touch Control: when you use WPP20 for wireless presentation, you can control your PC via your CTP20.

Local Share: when the remote party shares content and you connect the VCH51 for wired presentation, you can tap it to send the content on your local PC to the remote party.

3 Pen color: select the color of the writing tools.

4 Felt pen: it imitates the handwriting of the marker pen. Tap it twice to select the line weight.

5 Laser point: use it to indicate content, the handwriting(red) drawn by the finger across the screen disappears after a while.

6 The eraser: erase the note. Tap it twice to select Slide to clear my annotations or Slide to clear all annotations.

7 New Presentation: select presentation connect way.

8 Talking: return to the call or return to the home page.

9 Stop sharing.

Familiarizing the Idle Screen of CTP20 Touch Panel If a YMS account is registered, the idle screen is displayed as below:

| Getting Started | 12

Number Name Description

1 Date and Time The time and date are centered on the top of the screen.

2 Site Name The site name of the system.

3 Register Account

Generally, your system administrator will pre-configure the related account information for the phone. If not, contact your system administrator.

4 Home page Join: enter the conference ID and password to join a conference. Meet Now: create a new conference. Share: when the VCS endpoint is connected to the PC, you can use

this feature to present the PC content on your VCS endpoint. PhonePlay a phone call. Next Conference: when you register a Yealink Meeting/YMS

account, you can view the ongoing or upcoming conference.

5 Status Icon The status icons are displayed in the upper-right of the status bar.

6 Specify the camera control mode.

| Getting Started | 13

Number Name Description

7 1. Check the IP address.

LAN: X.X.X.X: indicates the system has obtained an IP address. Network disconnected: indicates the system does not connect to a

network cable, and you need check the network cable.

2. you can initiate a whiteboard collaboration in your local meeting room. (this feature is only applicable to CTP20)

3. You can configure the following features:

-When the endpoint is idle:

Phone Mute/unmute the microphone Take screenshots (this feature is not applicable to the VCS devices

running in Cloud mode) Record videos (this feature is not applicable to the VCS devices

running in Cloud mode) Enable/disable DND Enable/disable the auto answer Adjust the Brightness of CTP20 screen Enable/disable the sleep mode Adjusting the volume Go to the Setting screen to view the device information of CTP20 and

the VCS endpoint, the network information, the related setting on the VCS endpoint, and diagnosis.

Go to Cloud Experience Lobby.

-When the endpoint is in a call:

Take screenshots (this feature is not applicable to the VCS devices running in Cloud mode)

Record videos (this feature is not applicable to the VCS devices running in Cloud mode)

Enable/disable DND Open the dial pad Adjust the Brightness of CTP20 screen View Meeting Info Call Statistics

Familiarizing the Icons on the Screen The icons displayed in the status bar are introduced as below:

Icon Description

Network is unavailable

Wi-Fi mode is enabled, but is not connect the wireless network

| Getting Started | 14

Icon Description

Wi-Fi mode is enabled, and is connected the wireless network

Wireless hotspot is enabled, but no device is connected to it

Wireless hotspot is enabled, and some devices are connected to the system (the number of the connected devices is displayed in the bottom-right corner)

A SIP account is registered

An H.323 account is registered

A Yealink Meeting account/YMS account is registered

A PSTN account is registered

Log into StarLeaf/Zoom/Pexip/BlueJeans/EasyMeet/Videxio platform

The VCH50/VCH51 video conferencing hub is connected to the VCS endpoint

Auto answer

Missed calls (it is displayed in the status bar of the monitor)

The volume is 0

DND (do not disturb) is enabled

Wired sharing (when a PC is connected to the VCH50/VCH51 video conferencing hub)

Wireless sharing (use the WPP20 wireless presentation pod to share the content on PC and the number of the connected WPP20 is displayed in the bottom-right corner)

A USB flash drive is inserted

VPN is enabled

CTP20/CTP18 is connected to the device (the number of connected CTP20/CTP18 is displayed in the button-right corner)

VCM34 is connected to the device (the number of connected VCM34 is displayed in the button-right corner)

| Getting Started | 15

Icon Description

The device is muted

Call encryption

Records the video and the audio to your system memory (only applicable to VC200)

Records the video and the audio to your PC by Yealink Wireless Presentation Pod

Records the video and the audio to the USB flash drive

Dialed calls (H.323 account/SIP account/IP Call)

Dialed calls (Cloud platform)

Received calls (H.323 account/SIP account/IP Call)

Received calls (Cloud platform)

Missed calls (H.323 account/SIP account/IP Call)

Missed calls (Cloud platform)

Local directory

Yealink Meeting contacts or YMS contacts

Virtual Meeting Room (VMR)

Room system

Putting the System to Sleep You can put the system to sleep immediately if you do not use it temporarily.

Procedure

Tap > Sleep.

| Initiating Meet Now Conferences | 16

Waking up the System

Procedure

Tap the CTP20 screen to wake up the VCS endpoint.

Initiating Meet Now Conferences

When you register a Yealink Meeting/YMS account, you can initiate a Meet Now conference at any time, without any reservation. Contact your administrator to check whether the Meet Now conference is enabled for your account.

Procedure

Go to Meet Now > Meet Now. When the Meet Now conference has started, you can invite other participants to join the conference, or participants can join the conference by dialing the conference number you shared.

Joining Conferences

This chapter introduces how to join Yealink Meeting or YMS conferences.

Joining Scheduled Conferences Joining Conferences by Dialing the Conference ID Calling into Virtual Meeting Room Joining the Conference (for Participants using SIP/H.323 accounts)

Joining Scheduled Conferences After registering a Yealink Meeting or YMS account on VCS devices, you can view the information of scheduled conferences on the devices and use them to join the conferences.

If you are invited to a Yealink Meeting conference, you can see the conference schedule on the idle screen and join the conference 30 minutes before the conference begins. The time when participants can join the conference beforehand is set by the conference organizer.

If you are invited to a YMS conference, you can see the conference schedule on the idle screen and join the conference 30 minutes before the conference begins.

Note: If multiple devices (with the same Yealink Meeting/YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

Joining a Scheduled Conference from the Conference Schedule Joining a Scheduled Conference from the Conference Reminder

| Joining Conferences | 17

Joining a Scheduled Conference from the Conference Schedule By default, you can join Yealink Meeting Meeting and YMS Meeting 30 minutes in advance. You can view one ongoing or upcoming conference on CTP18/CTP20/VCS devices.

Procedure

Go to Conference Schedule to Join.

Joining a Scheduled Conference from the Conference Reminder A conference reminder pops up 5 minutes before the conference starts, and you can join the conference by one click.

Procedure

Do one of the following:

Select Join to join the scheduled conference. Select Detail to view the conference details, and select Join.

Note: If you select Ignore, the reminder of this conference will not pop up any longer.

When the system is in a call, the conference reminder will not pop up. If the call ends but the scheduled conference is still ongoing, the reminder will pop up again. But if the scheduled conference ends, the reminder will not pop up.

Joining Conferences by Dialing the Conference ID You can dial the conference ID to join the conferences created by others or VMRs. You can get the conference ID and password or other conference information from the conference members.

About this task If you register a Yealink Meeting or YMS account, you can go to Join and enter the Meeting ID to join the conference. You can also dial the conference ID first and then enter the conference password if required. If you do not register a Yealink Meeting/YMS account, refer to Joining the Conference (for Participants using SIP/H.323 accounts).

Procedure

1. Go to Join.

2. Enter the meeting ID.

3. Optional: Enter the conference password if required.

4. Select Join.

Tip: Before joining the conference, you can enable or disable your microphone or camera.

Note: If multiple devices (with the same Yealink Meeting/YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

| Viewing Scheduled Conferences | 18

Calling into Virtual Meeting Room The VMR is created by the Yealink Meeting/YMS enterprise administrator on the Yealink Meeting management/Yealink Meeting Service platform, which allows users to call into the VMR to initiate video conferences at any time.

Procedure

1. Tap Join.

2. Tap VMR.

3. Select the desired VMR.

4. Tap the desired VMR to place a video call.

Joining the Conference (for Participants using SIP/H.323 accounts) If you do not register a Yealink Meeting/YMS account, you can use SIP/H.323 account to join the conferences.

About this task

If the conference requires no password: go to > Phone, dial conference ID@server domain name/server IP address to join the conference.

If the conference requires a password:go to > Phone, dial conference Id**conference password@server domain name/server IP address to join the conference.

You can also dial the > Phone > conference ID@server domain name/server IP address first and then enter the conference password according to the prompts.

Procedure

1. Go to > Phone > Dial.

2. Enter the number.

3. Select to place a video call.

Viewing Scheduled Conferences

If you are invited to join scheduled conferences, you can see the upcoming or ongoing scheduled conference on the idle screen. Whats more, you will receive a conference invitation email.

Procedure

Go to the New Conference to view the conference details.

| Conference Control | 19

Conference Control

The following introduces how to manage Yealink Meeting/YMS video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR).

The roles of Yealink Meeting/YMS video conferences are as below:

Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

The moderator is the person who has conference control permissions. Guest: The guest is the participants except for moderators and cannot control the conference.

The participants are divided into the organizer, moderator and guest. In a YMS conference, the organizer is the moderator by default.

Their permissions are described as below:

Organizer/Moderator Guest

Invite participants Invite participants

Remove participants -

Lock/unlock the conference -

Allow/reject the participant to join the conference -

Switch roles between moderators and guests -

Switch between the free speak mode and the raise hand mode (in Yealink Meeting conferences/YMS conferences)

Apply for speaking (in Yealink Meeting conferences/YMS conferences)

Manage the speaking application (in Yealink Meeting conferences/YMS conferences)

-

Mute/unmute all participants -

Mute/unmute a participant -

Turn on/off the participant cameras -

| Conference Control | 20

Organizer/Moderator Guest

Turn on/off the participant cameras -

Setting/Cancelling the Spotlight Video (in Yealink Meeting conferences/YMS conferences)

-

Change the meeting layout -

Leave the conference Leave the conference

End the conference -

Pin Video/Unpin Video Pin Video/Unpin Video

View the message during conferencing View the message during conferencing

Inviting Participants Removing Participants Locking/Unlocking the Conference Allowing/Rejecting the Participant to Join the Conference Switching Roles between Moderator and Guest Switching between the Free Speak Mode and the Raise Hand Mode Applying for Speaking Managing the Speaking Application Muting/Unmuting All Participants Muting/Unmuting a Participant Turning on/off the Participant Cameras Turning off the Local Camera Setting/Canceling the Spotlight Video Changing the AVC Meeting Layout Changing the SVC Meeting Layout of Yealink Meeting Conferences Pinning Video/Unpinning Video Local Screen Layout Viewing the Messages during Video Conference Leaving the Conference Ending the Conference

Inviting Participants All participant can invite their contacts to join the conference.

Procedure

1. On the Conference Control page, tap Invite.

2. Do one of the following:

Tap Directory, select the desired contact type, select the desired contacts, and tap Invite on the right side of the screen.

Tap Dial, enter the number of the desired contact, and dial it out. Tap Dial > History, select the desired type of call history, and select the desired contact to call out

from the list of call records.

| Conference Control | 21

Removing Participants If you are an organizer of a video conference, you can remove any participant in the conference. If you are a moderator, you can remove any participant except for the organizer.

Procedure

1. In the Conference Control page, tap Participant. All participants are displayed on the touch screen.

2. Tap beside the desired participant and tap Remove.

It prompts whether or not you are sure to delete.

3. Tap OK to remove the desired participant.

Locking/Unlocking the Conference The moderator can lock/unlock the conference. After the conference is locked, the participants (except the moderator and the invited participants) will go to the waiting room when they call into the conference. After the conference is unlocked, the participants in the waiting room will go to the conference directly.

Procedure

1. In the Conference Control page, tap Participant.

2. Tap Enable Waiting Room to lock the conference.

3. You can select All enterprise members, Invited members or both.

4. Tap Enable or Exit. If you select Invited members, the other participants (except the moderator and invited members) will go to the waiting room when they call into the conference.

5. If you need to unlock the conference, tap Disable Waiting Room.

Allowing/Rejecting the Participant to Join the Conference If the conference is locked by the moderator, the people who call into the conference will go to the waiting room, and the moderator can allow them to join the conference or not.

Procedure

1. In the Conference Control page, tap Participant.

2. Tap Waiting Room on the top of the screen.

3. Tap / bedside the desired participant.

You can also tap All Allow/All Reject to manage all the participants in the waiting room.

| Conference Control | 22

Switching Roles between Moderator and Guest The moderator can assign the visitor as the moderator. When a participant is not expected to be a moderator, other moderators can switch the person to a visitor. Organizers cannot be switched to visitors.

Procedure

1. In the Conference Control page, tap Participant.

2. Tap beside the desired participant and select Set as Moderator/Set as visitor.

Switching between the Free Speak Mode and the Raise Hand Mode In Yealink Meeting conference, if you are the moderator and you want the participants to speak with your permission, you can switch the speaking mode to the raise hand mode. In the free speak mode, all participants can speak freely.

Procedure

1. In the Conference Control page, tap Participant.

2. Tap Free Speak and select Raise hand to switch to the raise hand mode. After switching to the raise hand mode, participants can speak only after the moderator allows their speaking application.

Related tasks Spotlight Video/ Cancel the Spotlight Video Applying for Speaking

Applying for Speaking If you are muted by the conference moderator, you can apply for speaking.

Procedure

Tap Hands up.

Managing the Speaking Application If you are the moderator in a conference, you can allow or reject the speaking application of the participant.

Procedure

1. In the Conference Control page, tap Participant.

2. On the Conference Members page, tap beside the desired participant.

3. Select Allow to speak or Forbid to speak.

| Conference Control | 23

Muting/Unmuting All Participants If you are the moderator of a conference, you can the mute/unmute all conference participants except yourself. Participants muted by the organizer or moderator can unmute themselves.

Procedure

1. In the Conference Control page, tap Participant. All participants are displayed on the touch screen.

2. Tap Mute All or Unmute All to mute/unmute all participants.

Muting/Unmuting a Participant If you are the organizer/moderator of a Yealink Meeting video conference, you can mute or unmute a single participant. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

Procedure

1. In the Conference Control page, tap Participant. All participants are displayed on the touch screen.

2.

Tap beside the desired participant.

The icon becomes to . The participant is muted and other participants cannot hear his voice.

3. Tap beside the participant that you want to unmute.

The icon becomes to . The participant is unmuted and other participants can hear his voice.

Turning on/off the Participant Cameras The moderator can enable or disable the participant camera to control whether other participants can see the video of the participant.

Procedure

1. In the Conference Control of WPP20, tap Participant.

2. Tap / beside the desired participant to disable/enable the camera.

Turning off the Local Camera

Procedure

On the Conference Control page, tap to turn off the camera.

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Setting/Canceling the Spotlight Video If you are the moderator of the Yealink Meeting conference, when you want to focus on a specific participant, or you want to be the focus in the meeting, you can set the corresponding participant or yourself as the spotlight video.

About this task Generally, the Yealink Meeting conference you create is AVC mode by default. If your enterprise administrator purchase the SVC service, the conference you create may be SV mode. The effects of spotlight video for conference of both modes are as below:

Type Effect

AVC mode If the meeting layout is 1+N: the spotlight video is displayed in large video image

If the meeting layout is Selected Speaker: the spotlight video is displayed in full screen

If the meeting layout is Equal NxN: the spotlight video is displayed in the first video image in the top-left corner

SVC mode If the meeting layout is 1+N: the spotlight video is displayed in large video image

If the meeting layout is Equal NxN: the spotlight video is displayed in large video image and the meeting layout is changed into 1+N

If the meeting layout is Picture in Picture: the spotlight video is displayed in full screen

Note: If you want to check whether it is a conference of AVC or SVC mode, go to > Call Statistics.

Procedure

1. In the Conference Control page, tap Participant. All participants are displayed on the touch screen.

2. Tap beside the desired participant and select Spotlight Video.

Related tasks Changing the AVC Meeting Layout Changing the SVC Meeting Layout of Yealink Meeting Conferences

Changing the AVC Meeting Layout Generally, Yealink Meeting and YMS conference are AVC mode. The meeting layout consists of the participant video images. Besides, the moderators can change the layout during the conference. The changed meeting layout takes effect to all participants in YMS conference but to the moderator only in YMS conference. For Yealink Meeting conference, if the enterprise administrator purchases the SVC service, you can join a Yealink Meeting conference of SVC mode. In this conference, the participant can only change his meeting layout.

About this task The default value of the AVC meeting layout is set by the administrator. For equal NN, the maximum number of video images per screen is 7*7; for 1+N, it is 1+20.

| Conference Control | 25

Note: If you want to check whether it is a conference of AVC or SVC mode, go to > Call Statistics.

Procedure

1. In the Conference Control page, tap Participant.

2. Select Meeting Layout.

3. Select the desired layout.

Related tasks Changing the SVC Meeting Layout of Yealink Meeting Conferences

Changing the SVC Meeting Layout of Yealink Meeting Conferences Yealink Meeting conference of SVC mode only has SVC meeting layout. Participants in this conference can only change their meeting layouts. The SVC meeting layout supports 1+N, Equal NN, and Picture-in- picture modes.

About this task

Note: Selected Speaker mode is not supported but you can disable the local video image to display the remote video image in full screen in Picture-in-picture mode. If you want to check

whether it is a conference of AVC or SVC mode, go to > Call Statistics.

Procedure

1. On the Conference screen, tap Layout and select the desired layout in the pop-up window.

If you select Picture-in-picture, you can choose to display the local video image or not.

2. If you need to pin the video image of a specific participant, tap Pin video and select the desired participant in the pop-up box.

The video image of the participant will be enlarged to display.

Pinning Video/Unpinning Video When you want to follow a participant, you can pin video. After setting the selection, the video will be displayed in full screen unilaterally. This screen only takes effect locally, and does not affect the video screens of other participants.

Procedure

1. On the Conference Control page, tap Pin Video.

| Conference Control | 26

2. Select the pin video beside the desired participant. After the setting is completed, the corresponding screen is displayed in full screen.

3. If you want cancel it, tap the Pin Video beside the desired participant.

Local Screen Layout The local screen layout is only effective for the participants themselves. In this conference, the participant can only change his conference layout.

The supported layouts are as below:

Speaker View: in this layout, the assigned participant is given prominence in the largest pane no matter who is currently speaking, and other participants are displayed in a strip beside the assigned speaker.

Gallery View: in this layout, every participant is given equal prominence in equal-sized panes. Picture-in-picture:PIP mode only takes effect on the local layout. In a two-way video call, the video of

one end is displayed in a large window, and the video of the other end is reduced to a thumbnail in the bottom-right corner of the large window. In the YMS/Cloud conference, the large window displays the conference layout and the small window displays the local video.

Single Screen Layouts Dual Screen Layout Changing the Local Screen Layout of AVC Meeting

Related tasks Changing the SVC Meeting Layout of Yealink Meeting Conferences

Single Screen Layouts The following introduces the default layout when you connect one display.

Two-Way Video Call

Picture-in-picture layout is used by default.

| Conference Control | 27

Two-Way Video Call with a Presentation

The PC content is displayed in a large window and other participants are displayed in small windows beside the PC content.

Dual Screen Layout The following introduces the default layout when you connect two monitors to MeetingEye600.

Two-Way Video Call

Two-Way Video Call with a Presentation

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Changing the Local Screen Layout of AVC Meeting

Procedure

1. On the Conference screen, tap Switch layout in the middle of the screen.

If you connect two monitors to the VCS endpoint, you can switch the layout at the bottom of the corresponding screen.

2. Select the desired layout.

Viewing the Messages during Video Conference You can view the messages sent by participants.

Procedure

1. On the Conference Control page, tap Pin Video.

2. You can view the messages sent by participants in All.

Messaging Privately with Participant Preview Messages on the Conferencing Control Page

Messaging Privately with Participant

Procedure

1. On the Conference Control page, tap Chat.

2. You can chat with the desired participant from All.

Note: If you cannot find other participants in Chat interface, you need to notify administrator.

Note: If you cannot find the Chat from the Conference Control page, you need to notify administrator.

Preview Messages on the Conferencing Control Page

Procedure

1. On the Conference Control page, tap Chat.

2. Tap in the upper-right corner of the page.

3. Enable the Preview.

4. Back to the Conference Control page, you can preview messages sent by participants from the left-side of the Conference Control page.

Note: If you cannot find the Chat from the Conference Control page, you need to notify administrator.

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Leaving the Conference When some conference participants leave the conference, other participants keep going.

Procedure

Do one of the following according to your role:

If you are a moderator of a video conference, tap End and select Leave, others keep going on the Conference Control screen.

For other conference members, tap End on the Conference Control screen.

Ending the Conference Only the moderator can end the conference, and after the conference is ended, all conference participants leave the conference.

Procedure

Tap End and select End conference.

Content Sharing

You can share the content on your computer when the system is idle or in a conference. Only one content can be shared at a time, and the content shared later will replace the previous one. We recommend that you use two screens for sharing content.

You can share content from the following 4 methods:

Sharing Content with VCH51 Video Conferencing Hub Using WPP20 Wireless Presentation Pod Sharing Content via Apple Device

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Sharing Content by Miracast Presentation Switching Content Sharing Device

Sharing Content with VCH51 Video Conferencing Hub In a meeting room, you can connect VCH51 to your PC with HDMI cable for content sharing.

Before you begin Make sure the computer is powered on and connected to the VCS endpoint.

About this task

Note: For more information the connection between the system and VCH51, refer to Yealink VCH51 Quick Start Guide.

Procedure

The system will connect to the wired sharing and display the sharing content automatically. If the VCS endpoint does not display the shared content automatically, you can tap Presentation to start presenting.

Using WPP20 Wireless Presentation Pod In a meeting room, you can connect WPP20 to your PC for content sharing.

Note: If you cannot present after connecting WPP20 to the PC, refer to Yealink WPP20 Wireless Presentation Pod Quick Start Guide to pair the system and WPP20.

Note: Under the English system of Windows and iOS (Except for the English interface under the Chinese system), WPP20 does not support wireless AP connection for content sharing. If you need to share content under the English system, please do one of the following:

You need to turn on wireless AP of the video conferencing system, and connect the PC to the wireless AP of the video conferencing system, and then pair the WPP20 for use.

Make the PC and the Video Conferencing System in the same local area network (that is, connect the PC and the Video Conferencing System to the same Wi-Fi), and then pair the WPP20 for use.

Sharing Content via WPP20 Switching the Shared Content via WPP20 Stopping Sharing Content via WPP20

Sharing Content via WPP20

Before you begin Make sure the computer is powered on and you connect the WPP20 wireless presentation pod to your PC.

When you use it for the first time, please plug the WPP20 wireless presentation pod into the Video Conferencing System. Press the WPP20 button, wait for the screen to pop up "Wireless presentation pod is paired successfully", and tap "OK".

| Content Sharing | 31

Procedure

1. Do one of the following:

On the WPP20, press the presentation button to share the full screen of the PC. On the Yealink Wireless Presentation Pod software, click More Sharing, select the file you want to

share, and then click Share.

The computer content is automatically projected to the device.

2. Click Start annotation on the navigation bar to make notes on the shared content with the corresponding tools.

Related information Introduction of WPP20 Note Toolbar Introduction of the WPP20 Whiteboard Note Toolbar

Switching the Shared Content via WPP20

Procedure

1. On the Yealink Wireless Presentation Pod software, click New Share.

2. Select the file or window you want to share and then click Share.

Stopping Sharing Content via WPP20

Procedure

Do one of the following to stop sharing content:

Remove WPP20 from your computer. On the WPP20, press the presentation button. On the Yealink Wireless Presentation Pod software, click Stop Sharing.

Note: If you share the whiteboard via WPP20, you need to press the Presentation Button on the WPP20 Wireless Presentation Pod twice to end the content sharing.

Sharing Content via Apple Device Enable the wireless AP Sharing Content via Apple Device Stopping Sharing Content via Apple Device

Enable the wireless AP

Procedure

1. Select > Settings > Network Setting > Wireless Network.

2. Enable the Wireless Network.

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Sharing Content via Apple Device Before using the Apple device for content sharing, make sure the Airplay feature is enabled and the Apple device is connected to the wireless AP of the system.

Procedure

1. On your Apple device, tap Settings > General > Airplay.

2. Select Everyone. The Airplay feature is enabled.

3. The Apple device is connected to the wireless AP of the system.

4. Go to the Control Center.

5. Tap Screen Mirroring, and select the related content sent by the system from the pop-up window. The content on the Apple device is automatically projected to the system.

Note: For more information about connecting to the wireless AP of the system, contact your administrator.

Stopping Sharing Content via Apple Device

Procedure

Go to the Control Center and select the device from the Screen Mirroring.

| Content Sharing | 33

Sharing Content by Miracast Presentation The VCS endpoint allows you to use Win10 to share content via Miracast Presentation.

Before you begin Before using Miracast wireless projecting, make sure that your device supports Miracast Presentation and you have connected WF50 to the USB port on the VCS endpoint.

Procedure

1. Make sure you enable the wireless AP.

If you do not enable the wireless access point, go to > Setting > Network > Host Network > Network > Wireless AP (the admin password is 0000 by default), and enable Wireless AP.

| Content Sharing | 34

2. Go to Share on the Idle screen to view the device name of Miracast Presentation.

3. On your computer, press Win+K to search the Miracast name of your VCS endpoint, and connect your endpoint to the computer.

If you enable the authentication of Miracast PIN code, enter the PIN code displayed in the top-right corner of the endpoint, and connect the endpoint to the computer.

After connected, the VCS endpoint will share the content on PC automatically.

Switching Content Sharing Device In the conference, if you want to switch content sharing between different devices, you can simultaneously access multiple devices on the video conferencing system. You can select the desired sharing method on the touch. The switching method supports Whiteboard, Wired Presentation, Wireless Presentation Pod, AirPlay and Miracast Presentation.

About this task

You can only connect one kind of Wireless Presentation Pod, AirPlay and Miracast Presentation at the same time.

For example, if you currently have a Wireless Presentation Pod to share content on your computer, then you connect a AirPlay to share content. The shared content screen will be replaced with an Airplay sharing content, while the Wireless Presentation Pod is exited. If you want to use the Wireless Presentation Pod again, you need to share content again.

The content sharing switching method supports the following combinations:

| Content Sharing | 35

Whiteboard, Wired Presentation and AirPlay (or Wireless Presentation Pod and Miracast Presentation).

Switching the connection between Whiteboard and Wired Presentation.

| Using the Whiteboard Feature | 36

Switching the connection between Whiteboard and Wireless Presentation Pod (or AirPlay and Miracast Presentation).

Procedure

1. In idle screen, tap Share.

2. Tap Presentation Method to select other presentation connecting way.

3. Connect the device to the Video Conferencing System according to methods.

4. After the connection is successful, you can share content.

Note: Under the English system of Windows and iOS (Except for the English interface under the Chinese system), WPP20 does not support wireless AP connection for content sharing. If you need to share content under the English system, please do one of the following:

You need to turn on wireless AP of the video conferencing system, and connect the PC to the wireless AP of the video conferencing system, and then pair the WPP20 for use.

Make the PC and the Video Conferencing System in the same local area network (that is, connect the PC and the video conference system to the same Wi-Fi), and then pair the WPP20 for use.

Using the Whiteboard Feature

After connecting CTP20 to the VCS devices, you can use the whiteboard feature. This feature allows you to edit the conference content, make notes about the conference outline, sort out the conference summary/ conference records and so on, which improves the communication efficiency and realizes the collaborative interaction. This feature is not applicable to CTP18.

| Using the Whiteboard Feature | 37

The whiteboard feature is not available in the following situations:

In YMS conferences of training mode, the participant not set as the lecturer cannot initiate the whiteboard.

For the YMS conferences, if the organizer controls the video conference via the web page and allows the visitor to sharing content, the visitor can initiate the whiteboard.

During the Yealink Meeting/YMS conferences, if the server does not support the whiteboard feature, you cannot use it.

For SIP/H.323 calls or IP calls, the whiteboard feature is not available.

For more information, contact your administrator.

Note: The whiteboard feature will be disabled if you enable the PC presentation during using the whiteboard feature.

Initiating the Whiteboard Setting/Canceling as the Whiteboard Collaboration Speaker Importing the Whiteboard Source File via WPP20 Stopping the Whiteboard Follow

Initiating the Whiteboard You can quickly initiate whiteboard when the system is idle or during the call. In a call, anyone can participate in the whiteboard collaboration and the notes will be synchronized to all devices. Only the participant who initiates the whiteboard collaboration can close the whiteboard.

About this task If the administrator sets authentication before wirelessly connecting to CPT20 and you do not perform any authentication on CTP20, the authentication is required before using the whiteboard feature during a call. Once the whiteboard collaboration ends, if the system is idle, the codec will cache the authentication status of the connected CTP20 within a certain period (configured by the administrator). If timeout, the connected CTP20 needs to be re-authenticated.

Procedure

1. Tap Whiteboard.

2. If the security authority check box is displayed, enter the four-digit authentication code and tap Verification.

The authentication code is displayed in the upper-right corner of the display device connected to the VCS endpoint.

3. Use the corresponding tools to write and make notes on the whiteboard.

| Using the Whiteboard Feature | 38

Related information Introduction of the Whiteboard Toolbar

Setting/Canceling as the Whiteboard Collaboration Speaker If you want other participants to see the same canvas area as yours when you are speaking during a conference or a call, you can set yourself as the speaker, and others will automatically become followers of your view. As the speaker drags/zooms the view screen, the canvas area seen by all followers also changes. After the presentation, you can cancel as the whiteboard collaboration speaker to release the view of others.

About this task

After this feature is enabled, other participants can still use the whiteboard annotation feature, and the roles and permissions of the participants are as follows:

Speaker: There can only be one speaker in the whiteboard collaboration. If someone has started the presentation at the current meeting, you can still grab the speaker and set yourself as the speaker.

Followers: Once someone is set up as a speaker in the conference, others automatically become followers to follow the speakers view. Followers have the right to stop the follow.

Freelance writer: When you do not want to see the speaker perspective in the conference, you can stop the follow to become a freelance writer.

Procedure

1. During the call, tap in the bottom-left corner of the whiteboard interface. Other participants automatically follow the speaker's perspective by default.

2. Tap again to cancel as the whiteboard collaboration speaker.

The views of other participants are released.

Importing the Whiteboard Source File via WPP20 If you want to continue discussing the saved whiteboard file, download it from the cloud disk to your local system and use WPP20 to import the whiteboard source files.

Procedure

1. At the note toolbar, tap > Import whiteboard.

2. Select the whiteboard file locally and import it.

Stopping the Whiteboard Follow If someone enables a whiteboard collaboration in a conference or during a call, you will automatically follow the speaker's point of view. If you still want to use the whiteboard for your perspective, you can stop the follow.

Procedure

During the call, tap Stop Sharing in the bottom-left corner of the whiteboard interface.

| Using WPP20 Wireless Presentation Pod | 39

Using WPP20 Wireless Presentation Pod

After WPP20 Wireless Presentation Pod is paired with the VCS endpoints and connected to the computer, it can easily realize the wireless sharing screen of computer screen with whiteboard collaboration function. And it can receive the whiteboard or shared content initiated by the VCS endpoints or other devices. In addition, the WPP20 built-in Yealink Wireless Presentation Pod software, combined with a conference TV terminal and touch TV, allows you to record and control your meeting while sharing the screen. At the same time, you can directly control the computer on the touch TV or touch panel to give you the extremely content sharing experience.

Note: Contact your system administrator to check whether the whiteboard feature is available.

Note: If you use the WPP20 on your Mac device and after starting the Yealink Wireless Presentation Pod software, the system will prompt Yealink WPP20 wants to make changes. After entering the device password, it can be used normally. Otherwise, the other party will not hear the sound during the content sharing. WPP20 only supports content sharing on Mac devices.

Introduction of the WPP20 Whiteboard Note Toolbar Introduction of WPP20 Note Toolbar Receiving Shared Whiteboard or Content Initiating Whiteboard Sharing on WPP20 Saving the Content or Whiteboard Picture Locally via WPP20 Importing the Whiteboard Source File via WPP20 Importing an Existing Whiteboard during a Call via WPP20

Introduction of the WPP20 Whiteboard Note Toolbar Introduction of the CTP20 whiteboard toolbar is as below:

| Using WPP20 Wireless Presentation Pod | 40

Introduction of WPP20 Note Toolbar The interface introduction of the WPP20 note toolbar is below:

| Using WPP20 Wireless Presentation Pod | 41

Receiving Shared Whiteboard or Content WPP20 can receive whiteboard or content shared by the VCS codec or other devices. If the administrator needs to confirm the authentication before setting the WPP20 to obtain the collaboration data, click Verification > Acquiring code on the Yealink Wireless Presentation Pod software. Enter the four-digit authentication code in the security check box. The authentication code is displayed in the upper right corner of the display device connected to the VCS codec.

You can use the WPP20 annotation tool or the whiteboard annotation tool to take notes.

Related information Introduction of WPP20 Note Toolbar Introduction of the WPP20 Whiteboard Note Toolbar

| Using WPP20 Wireless Presentation Pod | 42

Initiating Whiteboard Sharing on WPP20 When you use the WPP20 to initiate the content sharing, you can initiate whiteboard sharing and the whiteboard data will be synchronized to the VCS codec. If a CTP20 is connected to the VCS endpoint, the whiteboard data is synchronized to CTP20.

Before you begin Make sure the computer is powered on and you connect the WPP20 wireless presentation pod to your PC.

About this task If the administrator sets authentication before using WPP20, the authentication is required before initiating the whiteboard sharing. After each collaboration in the non-call, the VCS codec will cache the authentication status of the accessory within a certain period of time (configured by the administrator). If timeout, the accessory needs to be re-authenticated.

Procedure

1. On the Yealink Wireless Presentation Pod software, click More Sharing.

2. Select Whiteboard and click Share.

Note: If the administrator has set that an authentication is required before the WPP20 collaboration, you need to enter the four-digit authentication code in the security check box before sharing the whiteboard. The authentication code is displayed on the upper right of the display device connected to the VCS codec.

Saving the Content or Whiteboard Picture Locally via WPP20 After receiving or sending the content/whiteboard via WPP20, the shared content/whiteboard picture can be saved locally.

Procedure

1. In the content/whiteboard note toolbar, click .

2. Click view the file to view the picture.

Related information Introduction of WPP20 Note Toolbar Introduction of the WPP20 Whiteboard Note Toolbar

Importing the Whiteboard Source File via WPP20 If you want to continue discussing the saved whiteboard file, download it from the cloud disk to your local system and use WPP20 to import the whiteboard source files.

Procedure

1. At the note toolbar, tap > Import whiteboard.

2. Select the whiteboard file locally and import it.

| Conference Control via WPP20 | 43

Importing an Existing Whiteboard during a Call via WPP20 If you have made notes on the local whiteboard before having a call, you can import the whiteboard for discussion during the call.

Procedure

In the note toolbar, tap > Import whiteboard before talking.

Conference Control via WPP20

The following introduces how to manage Yealink Meeting/YMS video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR).

The roles of Yealink Meeting/YMS video conferences are as below:

Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

The moderator is the person who has conference control permissions. Guest: The guest is the participants except for moderators and cannot control the conference.

The participants are divided into the organizer, moderator and guest. In a YMS conference, the organizer is the moderator by default.

Their permissions are described as below:

Organizer/Moderator Guest

Invite participants Invite participants

Mute/unmute all participants -

Local mute/unmute -

Turn on/off the participant cameras -

Turn off/on the local camera Turn off/on the local camera

Switch roles between moderators and guests -

Manage the speaking application -

Lock/unlock the conference -

Allow/reject the participant to join the conference -

Start recording/stop recording Start recording/stop recording

Dialpad Dialpad

Change the meeting layout Change the meeting layout

Do not disturb Do not disturb

Control local volume Control local volume

Leave the conference Leave the conference

End the conference -

| Conference Control via WPP20 | 44

Inviting Participants Removing Participants Locking/Unlocking the Conference Allowing/Rejecting the Participant to Join the Conference Switching Roles between Host and Guest Muting/Unmuting All Participants Muting/Unmuting a Participant Managing the Speaking Application Turning on/off the Participant Cameras Turning off the Local Camera Changing the Local Meeting Layout Start Recording Do not Disturb

Inviting Participants All participant can invite their contacts to join the conference.

Procedure

1. On the Conference Control of WPP20, tap Invite.

2. Do one of the following:

Tap Copy Meeting Info and invited members can enter the meeting according to the meeting number and meeting password.

Tap Contact Invitation and select the desired contact to call. Tap Other Terminals and enter the IP address or number of the invited member..

Removing Participants If you are a moderator, you can remove any participant except for the organizer.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap beside the desired participant.

3. Tap Remove to remove the desired participant.

Locking/Unlocking the Conference The moderator can lock/unlock the conference. After the conference is locked, the participants (except the moderator and the invited participants) will go to the waiting room when they call into the conference. After the conference is unlocked, the participants in the waiting room will go to the conference directly.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap Lock to lock the conference.

3. If you need to unlock the conference, tap Unlock.

| Conference Control via WPP20 | 45

Allowing/Rejecting the Participant to Join the Conference If the conference is locked by the moderator, the people who call into the conference will go to the waiting room, and the moderator can allow them to join the conference or not.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap Waiting Room on the top of the screen.

3. Tap / bedside the desired participant.

Switching Roles between Host and Guest The moderator can assign the participant as the moderator. When a participant is not expected to be a moderator, other moderators can switch the person to a participants. Organizers cannot be switched to participants.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap beside the desired participant and select Set as Host/Set as Guest.

Muting/Unmuting All Participants If you are the moderator of a conference, you can the mute/unmute all conference participants except yourself. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

Procedure

1. On the Conference Control page, tap Participants.

2. Tap Mute All or Unmute All to mute/unmute all participants.

Muting/Unmuting a Participant If you are the organizer/moderator of a video conference, you can mute or unmute a single participant. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2.

Tap beside the desired participant.

The icon becomes to . The participant is muted and other participants cannot hear his voice.

| Conference Control via WPP20 | 46

3. Tap beside the participant that you want to unmute.

The icon becomes to . The participant is unmuted and other participants can hear his voice.

Managing the Speaking Application If you are the moderator in a conference, you can allow or reject the speaking application of the participant.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. On the Conference Members page, tap Hand up to speak beside the desired participant.

3. Tap / bedside the desired participant.

Turning on/off the Participant Cameras The moderator can enable or disable the participant camera to control whether other participants can see the video of the participant.

Procedure

1. On the Conference Control page, tap Participants.

2. Tap / beside the desired participant to disable/enable the camera.

Turning off the Local Camera

Procedure

On the Conference Control of WPP20, tap to turn off the camera.

Changing the Local Meeting Layout The moderators and participant can only change the layout of themselves during the conference.

Procedure

1. On the Conference Control of WPP20, tap Layout.

2. Select Video Layout.

3. Select the desired layout.

| Calling | 47

Start Recording The host can use WPP20 to record the meeting video.

Procedure

1. On the Conference Control of WPP20, tap Record.

2. Select the file location for recording on PC.

3. You need to tap Confirm or Cancel on the Video Conferencing System to approve or refuse to record.

Do not Disturb

Procedure

In the Conference Control of WPP20, tap .

Calling

This section is about call operations.

Placing a Call by Entering a Number Placing Calls to Contacts Placing Calls from Call History Answering Calls DND (Do Not Disturb) Rejecting Incoming Calls Ending Calls Switching Platform Quickly

Placing a Call by Entering a Number

Procedure

1. Go to Phone > Dial.

2. Enter the number.

3. Select to place a video call.

Note: If you cannot find the Phone on the idle interface, tap > Phone > Dial or contact the administrator.

| Calling | 48

Placing Calls to Contacts

Procedure

1. Go to Directory.

If you cannot find the Directory, you can also tap > Phone > Dial.

2. Select the desired contact type.

3. Select the desired contact.

4. Select to place a video call.

Note: If you cannot find the Directory on the idle interface, please contact the administrator.

Placing Calls from Call History You can place a call from the call history. The call history includes missed calls, placed calls and received calls.

Procedure

1. You can select one of the following:

Go to History. Go to History > Meeting History. Go to Phone > Dial > History.

2. On the top of the screen, select All Calls or Missed Call.

3. Select the desired type of records.

4. Select to place a video call.

Note: If you cannot find the History on the idle interface, please contact the administrator.

Answering Calls You can manually answer the incoming calls. Also, you can enable the auto answer feature when the system is idle or in a call.

Manually Answering Calls Answering a Call Automatically When not in a Call Answering Multiple Calls Automatically Muting Automatically Answered Calls

Manually Answering Calls If you do not enable the auto answer or the auto answer multiway feature for the system, you can answer an incoming call manually.

Procedure

Tap Answer.

| Calling | 49

Answering a Call Automatically When not in a Call You can enable the auto answer feature to answer calls automatically when the system is idle, which can avoid missing incoming calls.

About this task

Note: Auto answer feature may create security issues. For example, an unexpected caller can view your video conference room randomly.

Procedure

1. Select .

2. Enable Auto Answer.

Answering Multiple Calls Automatically You can specify whether to answer a call automatically when the system is already in a call.

About this task

Note: Auto answer multiway feature may create security issues. For example, an unexpected caller could interrupt an ongoing meeting. This feature is not applicable to VCS devices running in Yealink Meeting mode.

Procedure

1. Go to > Settings > Basic > Call Features.

2. Enable Auto Answer Multiway.

Muting Automatically Answered Calls You can choose to mute the local microphones when a call is answered automatically, which avoids the caller hearing the local conversation freely.

About this task

This feature takes effect only when the auto answer feature is enabled.

Procedure

Do one of the following:

Go to .

Enable Auto Answer. Enable Auto Answer Mute.

Go to > Setting > Basic > Call Features.

Enable Auto Answer > Auto Answer Mute.

| Calling | 50

DND (Do Not Disturb) You can enable DND feature to reject incoming calls automatically. All the rejected calls will be recorded to the missed call list. To prevent callers from interrupting the active call, you can enable DND during an active call. The DND feature will be disabled automatically after the call ends.

About this task

Procedure

1. Select .

2. Enable DND.

The DND icon is displayed in the status bar of the monitor. The system will reject all incoming calls automatically.

Rejecting Incoming Calls

Procedure

Tap Reject.

Ending Calls

Procedure

Tap Hang Up.

Switching Platform Quickly If the account logged in the system is not the desired one, you can quickly switch to the corresponding account.

About this task For the VCS devices running in Standard mode, it defaults to using the YMS accounts. If you want to switch to Zoom or BlueJeans platform, you can use the feature of switching platform quickly and switch to the desired platform.

Note: This feature is not applicable to the VCS devices running in Yealink Meeting mode. If the administrator does not enable the quickly switch platform feature, contact your administrator.

Procedure

1. Tap from the Quickly Switch Platform field in the top-left corner.

2. Select the desired account from the pop-up window. The account will be registered automatically.

| Configuring Camera Settings | 51

Configuring Camera Settings

Controlling Local Cameras Enabling Tracking Mode Enabling/Disabling Privacy Protection Allowing the Remote System to Control Your Camera Camera Presets Camera Preset in BYOD Mode

Controlling Local Cameras If you do not enable the tracking mode feature, you can pan, tilt, or zoom the camera when in a call or on the idle screen.

About this task If you do, the camera is adjusted automatically and you cannot control it. For VC200-E, you can only manually control the camera since it does not supports the tracking mode feature.

Enabling Manual Camera Control Controlling Local Cameras

Enabling Manual Camera Control

Procedure

1. Tap in the bottom-right corner.

2. Select OFF from the drop-down menu of Tracking Mode.

Controlling Local Cameras

Procedure

1. Select OFF from the drop-down menu of Tracking Mode.

2. Tap in the bottom-right corner.

3. Tap the navigation keys to pan or tilt the camera.

4. Select or to zoom the camera.

Enabling Tracking Mode The tracking mode feature contains the auto framing and the speaker tracking. With the real-time face detection, the auto framing feature can automatically adjust the camera according to the number and the position of the participants, covering every participant in the conference. Moreover, the speaker tracking feature, based on the auto framing feature, can automatically detect the speaking participant and zoom in his video image, providing an optimal closeup of the speaker. The tracking mode feature is not applicable to VC200.

| Configuring Camera Settings | 52

About this task If you do, the camera is adjusted automatically and you cannot control it.

Procedure

1. Select .

2. Select Auto Framing or Speaker Tracking from the Tracking Mode drop-down menu.

Enabling/Disabling Privacy Protection The privacy protection feature can prevent others from viewing your meeting status on the device web user interface when you are not in a call. This can protect the important information from being stolen if your colleagues are having meetings in the meeting room. If you disable this feature, you can see the meeting status from the small window in the bottom-right corner of your display device. This feature is not applicable to VC200-E.

Procedure

1. On the Idle screen, go to > Setting > Basic > Camera.

2. Enable/disable Privacy Protection.

Allowing the Remote System to Control Your Camera You can allow the remote party to pan, tilt, or zoom your camera.

About this task If you enable the tracking mode feature, the local camera is adjusted automatically and cannot control it.

Procedure

1. On the Idle screen, go to > Setting > Basic > Camera.

2. Enable Far Control Near Camera.

Related tasks Controlling the Participant Cameras

Camera Presets Presets are the pre-saved settings of both the angle and the focal length for the camera. The camera presets can help you quickly point a camera at pre-defined locations. The camera presets can remain in effect until you change them.

Note that you can only use this feature on the CTP20/CTP18 connected to MeetingEye 600.

Storing a Camera Preset Adjusting the Local Camera to a Preset Updating the Stored Preset Editing the Stored Preset Deleting the Stored Preset

| Configuring Camera Settings | 53

Storing a Camera Preset You can store up to 99 camera presets for the local camera.

Before you begin Make sure the camera is in manual control mode.

Procedure

1. In the Idle screen, tap in the bottom-right corner.

2. Tap the navigation keys to pan or tilt the camera.

3. Select or to zoom the camera.

4. Tap New Preset to create a new preset.

Related tasks Enabling Manual Camera Control

Adjusting the Local Camera to a Preset

Before you begin Make sure the camera is in manual control mode.

Procedure

1. Tap in the bottom-right corner.

2. Select the desired camera preset from the Preset Location field in the left side to adjust the local camera to the preset position.

Related tasks Enabling Manual Camera Control

Updating the Stored Preset

Before you begin Make sure the camera is in manual control mode.

Procedure

1. In the Idle screen, tap in the bottom-right corner.

2. In the Preset Location field, tap > Update Preset Location. All the stored preset will be updated.

Related tasks Enabling Manual Camera Control

Editing the Stored Preset

Before you begin Make sure the camera is in manual control mode.

Procedure

1. In the Idle screen, tap in the bottom-right corner.

| Recording Videos and Taking Screenshots | 54

2. In the Preset Location field, select the desired preset.

3. Tap the navigation keys to adjust the camera angle.

4. Select or to zoom the camera.

5. Tap Replace preset.

Related tasks Enabling Manual Camera Control

Deleting the Stored Preset

Before you begin Make sure the camera is in manual control mode.

Procedure

1. In the Idle screen, tap in the bottom-right corner.

2. In the Preset Location field, tap > Edit Preset Location.

3. Tap to delete the corresponding preset.

Related tasks Enabling Manual Camera Control

Camera Preset in BYOD Mode You can make camera presets in BYOD mode.

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode. The preset position needs to be set on the user interface page in advance.

Procedure

1. You need to connect the Video Conferencing System to the PC through VCH51, and tap the BYOD mode.

2. Tap Start BYOD Mode.

3. Tap Camera on > Camera Control.

4. Select the desired preset.

Note: If the screen shows that no preset, please notify the administrator.

Recording Videos and Taking Screenshots

Recording Videos Taking Screenshots

| Recording Videos and Taking Screenshots | 55

Recording Videos We provide local recording and server recording(videos are saved in YMS or Yealink Meeting server). For local recording, the video definition you can select is 720P; for server recording, the video definition you can select is 1080P. For more important conferences, we recommend that you use the server recording.

About this task

The difference between the two recoding method are as below:

Recording method Prerequisites Description

Local recording

(Only applicable to the VCS devices running in Standard mode)

Insert a USB flash drive to the VCS device

After that, you can record videos and save them to the USB flash drive. The recorded videos will be saved as MKV format and named as the recorded time and date.

Server recording For Yealink Meeting conference, make sure you purchase enough storage capacity

For YMS conference, make sure your YMS account has the recording permission

Yealink Meeting conference: you can use the server recording to save the recorded videos on Yealink Meeting server.

YMS Meeting: if the administrator has enabled server recording permissions for your YMS account, you can use server recording to save the recorded video on YMS.

For more information on server recording permissions during meetings and how to get videos from the server, please contact your administrator.

Note: If there is a WPP20 wireless presentation pod in the meeting room, you can use it to record videos to your computer. To record videos to a USB flash drive, the USB flash drive you connect should support FAT 32 and NTFS format.

Recording Local Videos Recording Server Videos

Recording Local Videos

About this task

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

1. Insert the USB flash drive to the VCS device.

2. Tap > Recording.

If your system administrator enables the server recording permission for your YMS account, select Local recording.

The recording icon and the time will be displayed on the screen.

3. To end the recording, tap > Now Recording.

| Configuring the Audio Settings | 56

Recording Server Videos You can record server video only when you are in conference calls.

About this task

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

1. On the Call screen, go to > Recording.

2. For YMS conference, select Server record in the pop-up window if you insert a USB flash drive to the VCS device. The monitor displays the recording icon and the time.

3. To end the recording, tap > Now Recording.

Taking Screenshots You can take screenshots. The screenshots are saved as JPG format and named as the captured time and date.

About this task

Your system should meet the following requirements:

Make sure the administrator has enabled the screenshots feature Insert a a USB flash drive(the USB flash drive you connect should support FAT32 or NTFS format)

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

Go to > Screenshots.

Configuring the Audio Settings

Adjusting the Volume Configuring Key Tone Enabling Silent Mode Muting the Microphone

Adjusting the Volume

About this task

You can adjust the following volume:

Ringer volume: adjust the ringer volume when the phone is idle or ringing. Talking volume: adjust the speakerphone volume when the device is in a call. Key tone volume: adjust the volume of key tone when you press the key on the remote control

| Configuring Video Settings | 57

Media Volume: adjust the media volume when playing recorded videos.

Procedure

Tap in the bottom-right corner of the screen, and drag the volume slider.

Configuring Key Tone You can enable the key tone feature. When you press any key on the remote control, the system will produce a sound.

Procedure

1. Go to > Setting > Basic > General.

2. Enable Key Tone.

Enabling Silent Mode If you enable the silent mode, the speaker of your endpoint makes no sound.

Procedure

Do one of the following:

Tap and drag the volume slider to the minimum value.

Tap and then tap .

Muting the Microphone You can mute the local microphone during a call so that other parties cannot hear you.

Procedure

Tap > Mute.

If the video conferencing system is muted, the icon will appear on the local video.

Configuring Video Settings

Adjusting the Monitor Display Proportion

| Switching Provider | 58

Adjusting the Monitor Display Proportion If you use the TV as the display device, the TV might not display the entire video image. To solve this problem, you can adjust the display proportion to display the entire video image as you need.

Procedure

1. Go to > Setting > Basic > General > Display.

2. In the Display (90%-100%) field, adjust the monitor display.

3. Save the change.

Switching Provider

To switch between the Yealink Meeting and YMS accounts, you need to switch between Yealink VC Cloud or Standard.

About this task

Only the VC210, MeetingEye800, MeetingEye600 and MeetingEye400 supports system switch.

Procedure

1. In the idle screen, press .

2. Press Settings > Advanced > Switch Provider.

3. You can select Yealink VC Cloud or Standard. If it is currently a Yealink VC Cloud, you can switch to a Standard. If it is currently a Standard, you can switch to a Yealink VC Cloud.

Note: Switching provider may change the user interface and reset the VCS device to the factory (For example, account information and device configuration are cleared).

Troubleshooting

When your system is unable to operate properly, you need to troubleshoot issues.

Make sure that the system is not physically damaged when experiencing a problem, or make sure that whether cables are loose and the connections are correct or not. All these are common issues.

General Issue Call Issues Audio Issues Video Issues Placing a Test Call System Diagnostics System Status Viewing Call Statistics

| Troubleshooting | 59

General Issue

Symptom Reason Solution

Contact the network administrator.

Time and date are wrong The system fails to obtain the time and date from the SNTP server automatically.

Manually configure the time and date.

The local image is not selected. Select local image using your remote control before adjusting camera.

The system is in the operation menu.

Adjust the camera when the system is idle or during a call.

You cannot adjust the camera angle and the focus

The remote control is not working. Check the remote control.

Ensure that static images are not displayed for long periods. Be aware that meetings that last more than an hour without much movement can have the same effect as a static image.

Configure the automatic sleep time or the screen saver.

How to prevent monitor burn-in?

Unsuitable monitor parameters. You can decrease the monitors sharpness, brightness, and contrast settings if they are set to their maximum values.

Call Issues

Symptom Reason Solution

The network is unavailable. Contact the network administrator.

Your system cannot receive calls when the far site dials your account.

Check whether your account is registered.

You cannot receive calls.

DND (Do Not Disturb) mode is enabled.

Disable DND.

The far site enables DND (Do Not Disturb) mode.

Contact the far site to disable DND.

The account is not registered Check whether the call parties register the accounts.

At least one call protocol(SIP/ H.323) is enabled.

You fail to call far site.

Fail to dial the IP address of the far site.

Ping the IP address of the far site. If it fails, contact the network administrator. Connect the network administrator.

| Troubleshooting | 60

Symptom Reason Solution

The far site system is powered off.

Contact the far site to power on the system.

The call protocol(SIP/H.323) that far site uses is different from yours.

Both sites use the same call protocol (SIP/H.323).

Encryption negotiation (SRTP/ H.235) fails.

If one site uses encryption, ensure that the other site enables the encryption too.

The firewall blocks the traffics. Open necessary ports on the firewall.

The password of the built-in MCU Virtual Meeting Room is enabled.

Disable the password of the built- in MCU Virtual Meeting Room.

Your monitor prompts: Call Fail Busy Here.

Far site rejects your SIP call. Far site does not answer your

SIP call. Far site has reached maximum

sessions when you place a SIP call.

Contact the far site.

Your monitor prompts: Call Fail Remote endpoint refused call.

Far site rejects your H.323 call

Far site rejects your H.323 call.

Far site does not answer your H.323 call.

Far site has reached maximum sessions when you place an H.323 call.

Contact the far site.

Your monitor prompts: Network disconnected

Check the network connection.

Your monitor prompts: Maximum number of sessions reached.

The maximum sessions is depend on the multipoint license imported to the system.

| Troubleshooting | 61

Audio Issues

Symptom Reason Solution

The volume is set to 0. Adjust the volume.You cannot hear the audio during a call.

The far site mutes the microphone.

Contact the far site to check whether the microphone is unmuted.

The speaker volume is too low. Adjust the volume.

The muffled audio reception from the far site may be caused by highly reverberant rooms.

Contact the far site to speak in close proximity to the phone.

You choose a low-bandwidth audio codec.

Adjust the priority order of your audio codec.

Noise devices, such as computers or fans.

Enable noise suppression.

You cannot hear the audio clearly during a call.

Dust and debris may cause the audio quality.

Do not use any kind of liquid or aerosol cleaner on the phone. A soft, slightly damp cloth should be sufficient to clean the top surface of the phone if necessary.

No audio input device. Audio input device is connected correctly.

The speaker of the far site is obscured or damaged.

Ensure that speaker is not obscured or damaged. Do not stack items on top of the CP960 conference phone.

Far site cannot hear your audio during a call.

Your microphone is muted Unmute the microphone.

The volume of the far site is set to 0.

Contact the far site to adjust the volume.

The users sit too far from or near to the microphone.

Adjust the distance.

The audio pickup device is moved frequently.

Put the audio pickup device in the fixed location.

Network congestion. Contact the network administrator.

You may experience poor voice quality during a call, such as intermittent voice, echo or other noise.

Cable gets old. Replace the old cables with the new cables, and then check whether the new cables provide better connectivity.

You cannot hear the ring tone when receiving a call.

The volume is set to 0. Adjust the volume.

| Troubleshooting | 62

Video Issues

Symptom Reason Solution

The system is in sleep mode. Press any key on the remote control to wake the system.

The system is powered off. The system is powered on.

Picture is blank on the monitor.

The HDMI cable is not connected to the system.

Make sure that the monitor is connected to the system and powered on.

Unsuitable monitor resolution. Adjust the monitor resolution.

The packet is lost. View the call statistics to check whether the packet is lost and contact the network administrator.

Unsuitable camera parameters. Adjust the camera parameters, such as the brightness and the white balance.

The video quality is poor.

High-intensity indoor light or direct sunlight on the camera.

Avoid those situations.

PC is not connected. Connect a PC to your system.

The PC is turned off. Turn on the PC.

The VCH50/VCH51 video conferencing hub or WPP20 wireless presentation pod is broken.

Replace it.

You cannot share content.

The WPP20 wireless presentation pod cannot connect to the video conferencing system.

Connect the WPP20 to the video conferencing system to obtain Wi-Fi profile.

Make sure the wireless AP feature of video conferencing system is enabled.

Placing a Test Call When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.

System Diagnostics You can diagnose the audio, camera and network.

Diagnosing the Audio Diagnosing the Camera Diagnosing the Network

| Troubleshooting | 63

Diagnosing the Audio You can check whether the speaker connected to your system can pick up voice and play audio normally.

Procedure

1. Go to > Settings > Diagnostics > Audio Diagnostics.

2. Speak to the microphone.

3. Check whether or not the microphone can pick up the sound properly.

4. If the microphone can pick up the sound properly and play it, the audio can work.

5. Stop diagnosing.

Diagnosing the Camera You can check whether the camera can pan and change the focus normally.

Procedure

1. Go to > Settings > Diagnostics > Camera Diagnostics.

2. Adjust the camera angle.

3. Select or / or to zoom out or zoom in.

4. If the camera can move and zoom normally, it means that the camera is working well.

5. On your remote control, press to stop diagnosing.

Diagnosing the Network

The wrong network settings may result in inaccessibility of your system and poor network performance. You can use the ping or trace route to troubleshoot network connectivity problems.

Checking the Network Using Ping Method Checking the Network Using Trace Route Method

Checking the Network Using Ping Method The Ping method can help you check whether the system can be connected to the IP address of the remote device.

Procedure

1. Go to > Settings > Diagnostics > Ping.

2. Select Start.

3. You can also ping other IP addresses.

4. Select Stop.

Checking the Network Using Trace Route Method You can use the trace route method to diagnose the network. If the test is successful, the system lists the hops between the system and the IP address you entered. You can check whether the congestion happens by viewing the time cost among the hops.

Procedure

1. Go to > Settings > Diagnostics > Trace Route.

2. Select Start.

3. You can also track other IP addresses.

| Troubleshooting | 64

4. Select Stop.

System Status You might need to provide system information, such as network settings and firmware for technical support.

System Status List Viewing System Status

System Status List

The available status is listed below:

Parameter Description

System Model Firmware Version Hardware Version Product ID The product ID (it is only

applicable to third generation VCS devices)

Device Type Period of Validity

System

Uptime

Collaboration Touch Panel (it is not applicable to VP59) System Model Firmware Version Hardware Version

Network Network type Internet Port/IP Mode

IPv4 Internet Port Type IP Subnet Mask Gateway DNS server

Mainframe Network

Network Common NAT Public IP Address/Public IP Address

MAC Wi-Fi Mac Address Machine ID (it is only

applicable to VP59) WAN Port Status (it is only

applicable to VP59) PC Port Status (it is only

applicable to VP59)

| Troubleshooting | 65

Parameter Description

AP Status

(wireless AP is enabled)

AP AP Name Security Mode Password Network Sharing Band Channel

Account Cloud Platform Cloud Account SIP Protocol SIP Account H.323 Protocol H. 323 Account

Camera (it is not applicable to VP59) Status Device model SPEC Camera Hardware

Viewing System Status

Procedure

1. Tap > Settings > System Status.

2. Select the desired list to view the status.

Viewing Call Statistics

About this task

If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics includes:

Bandwidth: the received and the sent bandwidth. Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate. The protocol used to placing calls. The device information. Audio: the codec, the bandwidth, the sample rate, the frame rate,

Manualsnet FAQs

If you want to find out how the MeetingEye 600 Full HD Video Yealink works, you can view and download the Yealink MeetingEye 600 Full HD Video v2 User's Guide on the Manualsnet website.

Yes, we have the User's Guide for Yealink MeetingEye 600 Full HD Video as well as other Yealink manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User's Guide should include all the details that are needed to use a Yealink MeetingEye 600 Full HD Video. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Yealink MeetingEye 600 Full HD Video v2 User's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Yealink MeetingEye 600 Full HD Video v2 User's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Yealink MeetingEye 600 Full HD Video v2 User's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Yealink MeetingEye 600 Full HD Video v2 User's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Yealink MeetingEye 600 Full HD Video v2 User's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.