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Yealink MeetingEye 400 Full HD Video User's Guide PDF

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Summary of Content for Yealink MeetingEye 400 Full HD Video User's Guide PDF

Full HD Video Conferencing System User Guide

(Remote Control)

Version 52 | December 2021

VC210/VC200-E MeetingEye 400

MeetingEye 600 MeetingEye 800

| Contents | ii

Contents

About This Guide........................................................................................ 6 Related Documents............................................................................................................................. 6 Before You Begin.................................................................................................................................7 Summary of Changes......................................................................................................................... 8

Changes for Release 52, Guide Version 52............................................................................ 8 Changes for Release 50, Guide Version 50.10........................................................................8

Getting Started.............................................................................................9 Introduction of VCR20 Remote Control.............................................................................................. 9 Introduction of VCR11 Remote Control............................................................................................ 11 Idle Screen........................................................................................................................................ 13 Icons Introduction.............................................................................................................................. 14 Powering on the System................................................................................................................... 16 Powering off the System................................................................................................................... 16 Putting the System to Sleep............................................................................................................. 16 Waking up the System...................................................................................................................... 16

Initiating Meet Now Conferences.............................................................17

Joining Conferences................................................................................. 17 Joining Scheduled Conferences........................................................................................................17

Joining a Scheduled Conference from the Conference Schedule..........................................17 Joining a Scheduled Conference from the Conference Reminder......................................... 18

Joining Conferences by Dialing the Conference ID.......................................................................... 18 Calling into Virtual Meeting Room.................................................................................................... 18 Joining the Conference (for Participants using SIP/H.323 accounts)............................................... 19

Viewing Scheduled Conferences............................................................. 19

Conference Control................................................................................... 19 Inviting Participants............................................................................................................................20 Removing Participants.......................................................................................................................20 Applying for Speaking....................................................................................................................... 21 Controlling the Participant Cameras................................................................................................. 21 Leaving the Conference.................................................................................................................... 21 Ending Conferences.......................................................................................................................... 21

Calling......................................................................................................... 22 Placing a Call by Entering a Number............................................................................................... 22 Placing Calls to Contacts..................................................................................................................22 Placing Calls from Call History......................................................................................................... 23 Answering Calls.................................................................................................................................23

Manually Answering Calls...................................................................................................... 23

| Contents | iii

Answering a Call Automatically When not in a Call...............................................................23 Answering Multiple Calls Automatically.................................................................................. 24 Muting Automatically Answered Calls.................................................................................... 24

DND (Do Not Disturb)....................................................................................................................... 24 Rejecting Incoming Calls...................................................................................................................24 Ending Calls...................................................................................................................................... 25

Configuring Camera Settings...................................................................25 Turning off the Local Camera in a Call.............................................................................................25 Controlling Local Cameras................................................................................................................ 25

Enabling Manual Camera Control When not in a Call........................................................... 25 Enabling Manual Camera Control When in a Call................................................................. 26 Adjusting Cameras When not in a Call..................................................................................26 Adjusting Cameras When in a Call........................................................................................26

Tracking Mode................................................................................................................................... 26 Enabling Tracking Mode When not in a Call..........................................................................26 Enabling Tracking Mode When in a Call................................................................................ 27

Enabling/Disabling Privacy Protection...............................................................................................27 Allowing the Remote System to Control Your Camera..................................................................... 27 Camera Presets.................................................................................................................................27

Add Camera Preset Location................................................................................................. 28 Updating the Stored Preset....................................................................................................28 Editing the Stored Preset....................................................................................................... 28 Deleting the Stored Preset..................................................................................................... 28 Clear All Presets.....................................................................................................................29

Camera Preset in BYOD Mode.........................................................................................................29

Content Sharing.........................................................................................30 Sharing Content with VCH51 Video Conferencing Hub....................................................................30 Using WPP20 Wireless Presentation Pod........................................................................................ 31

Sharing Content via WPP20.................................................................................................. 31 Switching the Shared Content via WPP20.............................................................................32 Stopping Sharing Content via WPP20................................................................................... 32

Sharing Content via Apple Device.................................................................................................... 32 Enable the wireless AP.......................................................................................................... 32 Sharing Content via Apple Device......................................................................................... 32 Stopping Sharing Content via Apple Device.......................................................................... 33

Sharing Content by Miracast Presentation....................................................................................... 34 Switching Content Sharing Device....................................................................................................35

Using WPP20 Wireless Presentation Pod............................................... 37 Introduction of the WPP20 Whiteboard Note Toolbar.......................................................................37 Receiving Shared Whiteboard or Content........................................................................................ 38 Initiating Whiteboard Sharing on WPP20......................................................................................... 39 Saving the Content or Whiteboard Picture Locally via WPP20........................................................ 39 Importing the Whiteboard Source File via WPP20........................................................................... 40 Importing an Existing Whiteboard during a Call via WPP20............................................................ 40

Conference Control via WPP20................................................................40 Inviting Participants............................................................................................................................41 Removing Participants.......................................................................................................................41 Locking/Unlocking the Conference....................................................................................................42

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Allowing/Rejecting the Participant to Join the Conference............................................................... 42 Switching Roles between Host and Guest....................................................................................... 42 Muting/Unmuting All Participants...................................................................................................... 42 Muting/Unmuting a Participant.......................................................................................................... 43 Managing the Speaking Application..................................................................................................43 Turning on/off the Participant Cameras............................................................................................ 43 Turning off the Local Camera........................................................................................................... 43 Changing the Local Meeting Layout................................................................................................. 44 Start Recording................................................................................................................................. 44 Do not Disturb................................................................................................................................... 44

Local Screen Layout................................................................................. 44 Single Screen Layouts...................................................................................................................... 45 Changing the Local Screen Layout...................................................................................................45

Recording Videos and Taking Screenshots............................................45 Recording Videos.............................................................................................................................. 46

Recording Local Videos..........................................................................................................46 Recording Server Videos........................................................................................................47

Taking Screenshots........................................................................................................................... 47 Taking Screenshots When not in a Call.................................................................................48 Taking Screenshots When in a Call....................................................................................... 48

Managing Videos and Screenshots.................................................................................................. 48 Viewing Screenshots.............................................................................................................. 48 Viewing Local Recorded Videos.............................................................................................48 Deleting Screenshots or Videos.............................................................................................49

Configuring the Audio Settings............................................................... 49 Adjusting the Volume.........................................................................................................................49 Configuring Key Tone........................................................................................................................ 50 Enabling Silent Mode........................................................................................................................ 50 Muting the Microphone......................................................................................................................50

Configuring Video Settings...................................................................... 50 Adjusting the Monitor Display Proportion..........................................................................................50 Video Input Source............................................................................................................................51

Changing the Video Input Source When not in a Call........................................................... 51 Changing the Video Input Source in a Call........................................................................... 51

Switching Provider.................................................................................... 51

Troubleshooting......................................................................................... 52 General Issue.................................................................................................................................... 52 Call Issues......................................................................................................................................... 53 Video Issues...................................................................................................................................... 54 Placing a Test Call............................................................................................................................ 55 System Diagnostics........................................................................................................................... 55

Diagnosing the Audio............................................................................................................. 55 Diagnosing the Camera..........................................................................................................56 Diagnosing the Network......................................................................................................... 56

| Contents | v

System Status................................................................................................................................... 56 System Status List..................................................................................................................56 Viewing System Status...........................................................................................................58

Viewing Call Statistics....................................................................................................................... 58

| About This Guide | 6

About This Guide

This guide is applicable to the following models:

MeetingEye 600/PVT960 video conferencing system: suitable for medium meeting rooms. MeetingEye 400/PVT940 video conferencing endpoint: suitable for small meeting rooms. VC200-E video conferencing system: suitable for focus and small room

This guide can help you to quickly use your video conferencing system. Before you set up and use the phone, check with your system administrator that the IP network is ready for phone configuration and read the Quick Start Guide in the product package.

Related Documents Before You Begin Summary of Changes

Related Documents The following table lists the documents available for the video conferencing system.

Name Contents Where to find

Language

Yealink MeetingEye 800 Video Conferencing Endpoint Quick Start Guide (EN,CN)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink MeetingEye 600 Video Conferencing Endpoint Quick Start Guide (EN, CN, DE, ES, FR)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink MeetingEye 400 Video Conferencing Endpoint Quick Start Guide (EN, CN, DE, ES, FR)

System installation and connection

On the website

/in the package

English/ Chinese/ Deutsch/ Espaol/ Franais

Yealink PVT980 Full HD Video Conferencing System Quick Start Guide (CN, EN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink PVT960 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

| About This Guide | 7

Name Contents Where to find

Language

Yealink PVT950 Full HD Video Conferencing System Quick Start Guide (CN, EN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink PVT940 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

Yealink PVT920 Full HD Video Conferencing System Quick Start Guide

System installation and connection

On the website

/in the package

Chinese

Yealink VC210 Video Conferencing Endpoint Quick Start Guide (EN,CN)

System installation and connection

On the website

/in the package

English/ Chinese

Yealink Wi-Fi USB Dongle WF50 User Guide Connect to Wi-Fi and providing wireless AP

On the website

English/ Chinese

Yealink WPP20 Wireless Presentation Pod Quick Start Guide

Connect WPP20 wireless presentation pod to VCS

On the website

/in the package

English/ Chinese

Yealink VCH51 Quick Start Guide Connect VCM34 to VCS On the website

English/ Chinese

Note: You can download the latest documents online: http://support.yealink.com/documentFront/ forwardToDocumentFrontDisplayPage.

Before You Begin For VCS devices running in version 50.10 or later, we provide the Cloud and Standard mode systems. Here are some functional differences between VCS devices of different systems, so please select the right the system you want to use before you start. Please contact the administrator if you have any questions about the system.

The VCS devices running in Cloud mode only supports Yealink Meeting Management Service Platform.

The VCS devices running in Standard mode support the following platforms:

Yealink Meeting Server Zoom Pexip BlueJeans Videxio

| About This Guide | 8

Custom

Summary of Changes Changes for Release 52, Guide Version 52 Changes for Release 50, Guide Version 50.10

Changes for Release 52, Guide Version 52

The following sections are new for this version:

Switching Content Sharing Device Camera Presets Camera Preset in BYOD Mode Conference Control via WPP20 Switching Provider Troubleshooting

Major updates have occurred to the following sections:

Related Documents Idle Screen Initiating Meet Now Conferences Joining Conferences Placing a Call by Entering a Number Placing Calls to Contacts Placing Calls from Call History Enabling/Disabling Privacy Protection Content Sharing Introduction of the WPP20 Whiteboard Note Toolbar Receiving Shared Whiteboard or Content Initiating Whiteboard Sharing on WPP20 Saving the Content or Whiteboard Picture Locally via WPP20 Local Screen Layout

The following sections have been deleted for this version:

Viewing the Message List Saving/Sharing Whiteboard Source Files via WPP20

Changes for Release 50, Guide Version 50.10

This guide is also available to PVT960/PVT940/VC200-E videoconferencing system which is newly launched.

The following sections are new for this version:

Before You Begin

Joining the Conference (for Participants using SIP/H.323 accounts)

Major updates have occurred to the following sections:

About This Guide

Idle Screen

Initiating Meet Now Conferences

| Getting Started | 9

Joining Conferences Conference Control

Local Screen Layout

Recording Videos

Taking Screenshots

Managing Videos and Screenshots

Major updates have occurred to the following sections:

Running the Setup Wizard Local Video Conference Using the Yealink VC Cloud Management Service Platform Using Yealink Meeting Server Copying Screenshots or Videos to the USB Flash Drive

Getting Started

This chapter introduces the basic operation of videoconferencing systems.

Introduction of VCR20 Remote Control Introduction of VCR11 Remote Control Idle Screen Icons Introduction Powering on the System Powering off the System Putting the System to Sleep Waking up the System

Introduction of VCR20 Remote Control The features of the keys on the remote control are described as below:

| Getting Started | 10

No. Name Description

1 Custom Key Customize the key function.

The system administrator can customize the key as the Presentation key (the default value), the Tracking Mode key, the ScreenShot key, the Mute Speaker key, the Preset key, or the Camera Control key.

2 Mute Key Mute or unmute the microphone

3 Navigation Key Navigate to the desired menu item. Pan or tilt the camera to adjust the angle.

4 Scroll Wheel (OK Key)

Scroll up or down to the desired menu item. Press the key to go to the sub-menu or confirm actions After selecting the video, scroll up or down to zoom in/out the video.

5 On-hook Key End a call or exit a conference call Return to the idle screen Long press to shut down the system or put the system to sleep Press it to power on the system when the system is shut down but not

powered off

6 Off-hook Key Go to the Pre-dialing screen, place a call or answer a call.

7 Back Key Return to the previous menu.

8 Volume Key Adjust the speaker volume.

Note: The infrared sensor locates within the LED indicator of camera. Aim the remote control at the infrared sensor to operate the camera.

| Getting Started | 11

Introduction of VCR11 Remote Control The VCR11 remote control allows you to operate a video conferencing system, including placing calls, adjusting EQ volume, controlling the camera, navigating screens, and more. The following table introduces the keys on the remote control.

No. Name Description

1 Power Key Power on or power off the endpoint. Put the endpoint to sleep or wake up the endpoint.

2 Video Recording Key Start or stop recording the video and audio.

3 Layout Key Adjust the layout during a video call.

| Getting Started | 12

No. Name Description

4 Custom Key Customize the key function.

You can configure this key as the Presentation, the Input, the ScreenShot, the Mute, or Preset key.

Note: for second generation VCS devices, it defaults to Presentation key; for third generation VCS devices, it defaults to Camera Control key.

5 Volume up key Increase the speaker volume.

6 Volume down key Turn down the speaker volume.

7 Zoom in key Zoom the camera in. Zoom in the screenshot. Turn the page up.

8 Zoom out key Zoom the camera out. Zoom out the screenshot. Turn the page down.

9 OK key Go the sub-menu, confirm actions or answer incoming calls.

10 Navigation Key Navigate through menu items. Pan and tilt the camera to adjust the viewing angle.

11 Mute Key Mute or unmute the microphone

12 Home key Return to the idle screen when the endpoint is not in a call. Open the Talk Menu during a call.

13 Back key Return to the previous menu.

14 Off-hook Key Go to the Pre-dialing screen, place a call or answer a call.

15 Delete Key Delete the text. Delete one character at a time. Long press to delete all characters in the input field.

One press to capture packets. When the device is connected to the USB flash drive, long press it for 2 seconds to start capturing packets and long press it for 2 seconds again to stop capturing packets.

16 On-hook Key End a call or exit the current conference. Return to the idle screen.

17 Keypad Enter digits. Go to the pre-dialing screen.

18 Character Key Enter the special characters: .@*.

19 Pound key Enter the pound key (#).

Related information Using the Remote Control

| Getting Started | 13

Idle Screen If the video conferencing system has a Yealink Meeting account registered, the monitor (non-touch) idle screen is as below:

Number Name Description

1 Time and Date The time and date are displayed on the top of the screen.

2 Site Name The site name of the system is displayed in the top-left corner of the screen.

3 Register Account Generally, your system administrator will pre-configure the related account information for the phone. If not, contact your system administrator.

4 Join Go to Join Meeting, VMR and Meeting History screen.

You can enter the conference ID and password to join conferences.

5 Meet Now Initiate conferences.

6 Phone Go to the Dialing and Directory screen.

7 Conference Schedule

When you register a Yealink Meeting account or a YMS account, you can view the ongoing or upcoming conference.

8 Status Icon The status icons are displayed in the top-right of the status bar.

9 Share Start or finish presentation.

10 More Mute the video conferencing system, enable DND, enable Auto Answer.

Control a camera Setting Use the File Manager (it is applicable to the VCS devices running

in Standard mode)

| Getting Started | 14

Number Name Description

11 Video Image Display the local video image, the local PC content or the image of Whiteboard collaboration.

Note: MeetingEye 600/MeetingEye 400/PVT960/PVT940 displays the local video image only when you disable the privacy protection mode.

Icons Introduction The icons displayed in the status bar of the monitor are introduced as below:

Icon Description

Network is unavailable

Wi-Fi mode is enabled, but is not connect the wireless network

Wi-Fi mode is enabled, and is connected the wireless network

Wireless hotspot is enabled, but no device is connected to it

Wireless hotspot is enabled, and some devices are connected to the system (the number of the connected devices is displayed in the bottom-right corner)

A SIP account is registered

An H.323 account is registered

A Yealink Meeting account/YMS account is registered

A PSTN account is registered

Log into StarLeaf/Zoom/Pexip/BlueJeans/EasyMeet/Videxio platform

VCH51 video conferencing hub is connected to the device

Auto answer

Missed calls (it is displayed in the status bar of the monitor)

The volume is 0

| Getting Started | 15

Icon Description

DND (do not disturb) is enabled

Wired sharing (when a PC is connected to the VCH51 video conferencing hub)

Wireless sharing (use the WPP20 wireless presentation pod to share the content on PC and the number of the connected WPP20 is displayed in the bottom-right corner)

A USB flash drive is inserted

VPN is enabled

The device is muted

Call encryption

Record the video and the audio to your system memory

Records the video and the audio to your PC by Yealink Wireless Presentation Pod

Records the video and the audio to the USB flash drive

Dialed calls (H.323 account/SIP account/IP Call)

Dialed calls (Cloud platform)

Received calls (H.323 account/SIP account/IP Call)

Received calls (Cloud platform)

Missed calls (H.323 account/SIP account/IP Call)

Missed calls (Cloud platform)

Local directory

Yealink Meeting contacts or YMS contacts

Virtual Meeting Room (VMR)

| Getting Started | 16

Icon Description

Room system

Powering on the System

About this task Your system starts up automatically after you connect an electrical supply. If you power off the system using the remote control, do the following to power it on.

Procedure

Long press the Hang up key. Your system is powered on successfully, and the LED indicator glows green.

Powering off the System

Procedure

1. Long press the Hang up key for 3s.

The option pops up on the display.

2. Select Shut down. The system shuts down immediately, and the LED on the system goes out.

Putting the System to Sleep You can put the system to sleep immediately if you do not use it temporarily.

Procedure

1. Long press the Hang up key for 3s.

The option pops up on the display.

2. Select Sleep. The system goes to sleep immediately, and the LED on the system or the camera glows red.

Waking up the System

Procedure

On your remote control, press any button.

| Initiating Meet Now Conferences | 17

Initiating Meet Now Conferences

When you register a Yealink Meeting/YMS account, you can initiate a Meet Now conference at any time, without any reservation. Contact your administrator to check whether the Meet Now conference is enabled for your account.

Procedure

Select Meeting Now > Meeting Now. When the Meet Now conference has started, you can invite other participants to join the conference, or participants can join the conference by dialing the conference number you shared.

Related tasks Inviting Participants

Joining Conferences

This chapter introduces how to join Yealink Meeting or YMS conferences.

Joining Scheduled Conferences Joining Conferences by Dialing the Conference ID Calling into Virtual Meeting Room Joining the Conference (for Participants using SIP/H.323 accounts)

Joining Scheduled Conferences After registering a Yealink Meeting or YMS account on VCS devices, you can view the information of scheduled conferences on the devices and use them to join the conferences.

If you are invited to a Yealink Meeting conference, you can see the conference schedule on the idle screen and join the conference 30 minutes before the conference begins. The time when participants can join the conference beforehand is set by the conference organizer.

If you are invited to a YMS conference, you can see the conference schedule on the idle screen and join the conference 30 minutes before the conference begins.

Note: If multiple devices (with the same Yealink Meeting/YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

Joining a Scheduled Conference from the Conference Schedule Joining a Scheduled Conference from the Conference Reminder

Joining a Scheduled Conference from the Conference Schedule By default, you can join Yealink Meeting Meeting and YMS Meeting 30 minutes in advance. You can view one ongoing or upcoming conference on CTP18/CTP20/VCS devices.

Procedure

Go to Conference Schedule to Join.

| Joining Conferences | 18

Joining a Scheduled Conference from the Conference Reminder A conference reminder pops up 5 minutes before the conference starts, and you can join the conference by one click.

Procedure

Do one of the following:

Select Join to join the scheduled conference. Select Detail to view the conference details, and select Join.

Note: If you select Ignore, the reminder of this conference will not pop up any longer.

When the system is in a call, the conference reminder will not pop up. If the call ends but the scheduled conference is still ongoing, the reminder will pop up again. But if the scheduled conference ends, the reminder will not pop up.

Joining Conferences by Dialing the Conference ID You can dial the conference ID to join the conferences created by others or VMRs. You can get the conference ID and password or other conference information from the conference members.

About this task If you register a Yealink Meeting or YMS account, you can go to Join and enter the Meeting ID to join the conference. You can also dial the conference ID first and then enter the conference password if required. If you do not register a Yealink Meeting/YMS account, refer to Joining the Conference (for Participants using SIP/H.323 accounts).

Procedure

1. Go to Join.

2. Enter the meeting ID.

3. Optional: Enter the conference password if required.

4. Select Join.

Tip: Before joining the conference, you can enable or disable your microphone or camera.

Note: If multiple devices (with the same Yealink Meeting/YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

Calling into Virtual Meeting Room The VMR is created by the Yealink Meeting/YMS enterprise administrator on the Yealink VC Cloud management/Yealink Meeting Service platform, which allows users to call into the VMR to initiate video conferences at any time.

Procedure

1. Go to Join.

2. Go to VMR.

3. Select the desired VMR.

| Viewing Scheduled Conferences | 19

4. Press the or key to place a video call.

Note: If multiple devices (with the same Yealink Meeting/YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

Joining the Conference (for Participants using SIP/H.323 accounts) If you do not register a Yealink Meeting/YMS account, you can use SIP/H.323 account to join the conferences.

About this task

If the conference requires no password: go to More > Phone to dial conference ID@server domain name/server IP address to join the conference.

If the conference requires a password: go to More > Phone to dial conference Id**conference password@server domain name/server IP address to join the conference.

You can also go to More > Phone to dial the conference ID@server domain name/server IP address first and then enter the conference password according to the prompts.

Procedure

1. Go to More > Phone > Dial.

2. Enter the number.

3. Press the or key to place a video call.

Viewing Scheduled Conferences

If you are invited to join scheduled conferences, you can see the upcoming or ongoing scheduled conference on the idle screen. Whats more, you will receive a conference invitation email.

Procedure

Go to the New Conference to view the conference details.

Conference Control

The following introduces how to manage Yealink Meeting/YMS video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR).

The roles of Yealink Meeting/YMS video conferences are as below:

Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

The moderator is the person who has conference control permissions. Guest: The guest is the participants except for moderators and cannot control the conference.

The participants are divided into the organizer, moderator and guest. In a YMS conference, the organizer is the moderator by default.

| Conference Control | 20

Their permissions are described as below:

Organizer/Moderator Guest

Invite participants Invite participants

Remove participants -

- Apply for speaking

View the message list View the message list

Leave the conference Leave the conference

End the conference -

Inviting Participants Removing Participants Applying for Speaking Controlling the Participant Cameras Leaving the Conference Ending Conferences

Inviting Participants Any participants can invite other contacts to join the conference.

Procedure

1. Press the OK key to open the Talk Menu during a conference.

2. Select Invite.

3. Do one of the following:

If you select Dial, enter the number then dial out. If you select Directory, select the desired contacts, press the right navigate key and then select

Invite.

4. Repeat the above steps until all the desired participants are added.

Removing Participants If you are the organizer in a video conference, you can remove any participant from the conference. If you are a moderator, you can remove any participant from the conference except for the conference organizer.

Procedure

1. Press the OK key to open the Talk Menu during a conference.

2. Go to Participants.

3. Select the desired contact and then press the right navigation key.

4. Select Remove.

| Conference Control | 21

Applying for Speaking If you are muted by the conference moderator, you can apply for speaking.

Procedure

Press the Mute Key.

Controlling the Participant Cameras The organizer or moderator can control the participant cameras, including panning, tilting or zooming cameras.

Before you begin Make sure that the camera you want to control is not turned off and the Far Control Near Camera feature is enabled.

About this task This feature is not applicable to Yealink Meeting conferences.

Procedure

1. Press the OK key to open the Talk Menu during a conference.

2. Go to More > Camera > Near/Far Camera.

3. Press the navigation keys to pan or tilt the camera.

4. Press the navigation keys to zoom in/out the camera.

Related tasks Allowing the Remote System to Control Your Camera

Leaving the Conference When some conference participants leave the conference, other participants keep going.

Procedure

Do one of the following according to your role:

If you are the moderator of a video conference, press the Hang up key and select Leave, others keep going.

For other conference members, press the Hang up key.

Ending Conferences Only the moderator can end the conference, and after the conference is ended, all conference participants leave the conference.

Procedure

Press Hang up key and select End conference.

| Calling | 22

Calling

This section is about call operations.

Placing a Call by Entering a Number Placing Calls to Contacts Placing Calls from Call History Answering Calls DND (Do Not Disturb) Rejecting Incoming Calls Ending Calls

Placing a Call by Entering a Number

About this task

You can dial the following contacts on your system:

SIP URI (for example, 2210@sip.com) IP address (for example, 192.168.1.15) H. 323 account, SIP account, YMS account or PSTN account (supported by the VCS devices running in

the Standard mode) Cloud account (supported by the VCS devices running in the Yealink Meeting mode) If you register different accounts on the phone, you can use one of them to place the call, including the

Cloud account/YMS account/H.323 account/SIP account/PSTN account/H.323 IP Call/SIP IP Call Calling a video conference system that is set up as a virtual conference room

If the virtual meeting room requires no password, dial the IP address of the device (for example, 10.3.6.201) or the account number to enter the virtual meeting room.

If the virtual meeting room requires a password, dial IP##meeting password or conference meeting password@IP (for example, 10.3.6.201##123 or 123@10.3.6.201).

Procedure

1. Go to Phone > Dial.

If you cannot find the Phone on the idle screen, you can also select More > Phone.

2. Enter the number.

3. Press the or key to place a video call.

Placing Calls to Contacts

Procedure

1. Go to Directory.

You also can select Phone > Directory

2. Select the desired contact type.

3. Select the desired contact.

| Calling | 23

4. Press the or key to place a video call.

Placing Calls from Call History You can place a call from the call history. The call history includes missed calls, placed calls and received calls.

Procedure

1. Go to History.

You also can select Join > Meeting History.

2. Press the navigate key to select the desired call record.

3. Press the or key to place a video call.

Answering Calls You can manually answer the incoming calls, you can also enable the auto answer feature when the system is idle or in a call.

Manually Answering Calls Answering a Call Automatically When not in a Call Answering Multiple Calls Automatically Muting Automatically Answered Calls

Manually Answering Calls If you do not enable the auto answer or the auto answer multiway feature for the system, you can answer an incoming call manually.

Procedure

Press the or key.

Answering a Call Automatically When not in a Call You can enable the auto answer feature to answer calls automatically when the system is idle, which can avoid missing incoming calls.

About this task

Note: Auto answer feature may create security issues. For example, an unexpected caller can view your video conference room randomly.

Procedure

1. Go to More.

2. Enable Auto Answer.

| Calling | 24

Answering Multiple Calls Automatically You can specify whether to answer a call automatically when the system is already in a call.

About this task This feature is not applicable to the VCS devices running in Cloud mode.

Note: Auto answer multiway feature may create security issues. For example, an unexpected caller could interrupt an ongoing meeting.

Procedure

1. Go to More > Setting > Basic > Call Features.

2. Enable Auto Answer Multiway.

Muting Automatically Answered Calls You can choose to mute the local microphones when a call is answered automatically, which avoids the caller hearing the local conversation freely.

About this task

This feature takes effect only when the auto answer feature is enabled.

Procedure

1. Go to More > Setting > Basic > Call Features.

2. Enable Auto Answer Mute.

DND (Do Not Disturb) You can enable DND feature to reject incoming calls automatically. All the rejected calls will be recorded to the missed call list. To prevent callers from interrupting the active call, you can enable DND during an active call. The DND feature will be disabled automatically after the call ends.

About this task

Procedure

1. Go to More.

If you are having a call on your system, press the OK Key to open the Talk Menu and go to More.

2. Select DND.

The DND icon is displayed in the status bar of the monitor. The system will reject all incoming calls automatically.

Rejecting Incoming Calls

Procedure

Press Key or go to Reject.

| Configuring Camera Settings | 25

Ending Calls

Procedure

Press Key.

Configuring Camera Settings

Turning off the Local Camera in a Call Controlling Local Cameras Tracking Mode Enabling/Disabling Privacy Protection Allowing the Remote System to Control Your Camera Camera Presets Camera Preset in BYOD Mode

Turning off the Local Camera in a Call

Procedure

1. Press the OK key to open the Talk Menu.

2. Select Camera Off. If you turn the camera off, the remote party cannot view your video image.

Controlling Local Cameras If you do not enable the tracking mode feature, you can pan, tilt, or zoom the camera when in a call or on the idle screen.

About this task If you do, the camera is adjusted automatically and you cannot control it. For VC200-E, you can only manually control the camera since it does not supports the tracking mode feature.

Enabling Manual Camera Control When not in a Call Enabling Manual Camera Control When in a Call Adjusting Cameras When not in a Call Adjusting Cameras When in a Call

Enabling Manual Camera Control When not in a Call

Procedure

1. On the idle screen, go to More > Camera Control.

2. Press OK Key to display more menus and select Tracking Mode.

3. Select Off.

| Configuring Camera Settings | 26

Enabling Manual Camera Control When in a Call

Procedure

1. In a call, press the OK key to open the Talk Menu, go to More > Camera > Tracking Mode.

2. Select Off.

Adjusting Cameras When not in a Call

Procedure

1. On the idle screen, go to More > Camera Control.

2. Scroll up or down to zoom the camera.

3. Press the navigation key to adjust the angle of the camera.

Note: If you do, the camera is adjusted automatically and you cannot control it.

Adjusting Cameras When in a Call

Procedure

1. On the Call screen, scroll up or down to zoom the camera.

2. Press the navigation key to adjust the angle of the camera.

Note: If you are using the Talk Menu, press the Return key to return the Call screen.

Note: After enabling the tracking mode feature, the camera is adjusted automatically and you cannot control it.

Tracking Mode The tracking mode feature contains the auto framing and the speaker tracking. With the real-time face detection, the auto framing feature can automatically adjust the camera according to the number and the position of the participants, covering every participant in the conference. Moreover, the speaker tracking feature, based on the auto framing feature, can automatically detect the speaking participant and zoom in his video image, providing an optimal closeup of the speaker. The tracking mode feature is not applicable to VC200-E.

Note: After enabling the tracking mode feature, the camera is adjusted automatically and you cannot control it.

Enabling Tracking Mode When not in a Call Enabling Tracking Mode When in a Call

Enabling Tracking Mode When not in a Call

Procedure

1. On the idle screen, go to More > Camera Control.

2. Press OK Key to display more menus and select Tracking Mode.

3. Select Auto Framing or Speaker Tracking.

| Configuring Camera Settings | 27

Enabling Tracking Mode When in a Call

Procedure

1. In a call, press the OK key to open the Talk Menu, go to More > Camera > Tracking Mode.

2. Select Auto Framing or Speaker Tracking.

Enabling/Disabling Privacy Protection The privacy protection feature can prevent others from viewing your meeting status on the device web user interface when you are not in a call. This can protect the important information from being stolen if your colleagues are having meetings in the meeting room. If you disable this feature, you can see the meeting status from the small window in the bottom-right corner of your display device. This feature is not applicable to VC210/VC200-E/MeetingEye 800.

Procedure

1. On the idle screen, go to More > Setting > Basic > Camera.

2. Enable/disable Privacy Protection.

Allowing the Remote System to Control Your Camera You can allow the remote party to pan, tilt, or zoom your camera.

About this task If you enable the tracking mode feature, the local camera is adjusted automatically and cannot control it.

Procedure

1. On the idle screen, go to More > Setting > Basic > Camera.

2. Enable Far Control Near Camera.

Related tasks Enabling Manual Camera Control When not in a Call Enabling Manual Camera Control When in a Call

Camera Presets Camera presets are pre-saved values of the angle and the focal length of the camera with respect to the desired positions. It can help you quickly point the camera to a pre-defined location.

Add Camera Preset Location Updating the Stored Preset Editing the Stored Preset Deleting the Stored Preset Clear All Presets

| Configuring Camera Settings | 28

Add Camera Preset Location

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode. You can create up to 9 preset settings.

Procedure

1. In the idle screen, select More > Camera Control.

2. Press OK key to select Preset Location.

3. Select New Preset, and tap the navigation keys to adjust the camera angle.

4. Press OK key to save.

Updating the Stored Preset If you move the camera to a new position, it will change the images displayed by the camera presets. Therefore, you need to update the presets.

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode.

Procedure

1. Press OK key to select Preset Location.

2. Select the corresponding Preset Location.

3. In the option on the right, select Update Preset.

Editing the Stored Preset

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode.

Procedure

1. Press OK key to select Preset Location.

2. In the Preset Location field, select Edit to select the desired preset.

3. Tap the navigation keys to adjust the camera angle.

4. Press OK key to save.

Deleting the Stored Preset

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode.

Procedure

1. Press OK key to select Preset Location.

| Configuring Camera Settings | 29

2. In the Preset Location field, select Edit to select the desired preset.

3. Press Confirm Delete to delete preset.

Clear All Presets

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode.

Procedure

1. Press OK key to select Preset Location.

2. In the Preset Location field, select Clear.

3. Press OK to clear all presets.

Camera Preset in BYOD Mode You can make camera presets in BYOD mode.

About this task

The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the tracking mode. The preset position needs to be set on the user interface page in advance.

Procedure

1. You need to connect the video conference system to the PC through VCH51, and use the remote control to select the BYOD mode.

2. Select Start BYOD Mode.

3. Press OK key to open Talk Menu.

4. Select Camera on > Preset Location.

5. Select the desired preset.

Note: If the screen shows that no preset, please notify the administrator.

| Content Sharing | 30

Content Sharing

You can share the content on your computer when the system is idle or in a conference. Only one content can be shared at a time, and the content shared later will replace the previous one. We recommend that you use two screens for sharing content.

You can share content from the following 4 methods:

Sharing Content with VCH51 Video Conferencing Hub Using WPP20 Wireless Presentation Pod Sharing Content via Apple Device Sharing Content by Miracast Presentation Switching Content Sharing Device

Sharing Content with VCH51 Video Conferencing Hub In a meeting room, you can connect VCH51 to your PC with HDMI cable for content sharing.

Before you begin Make sure the computer is powered on and connected to the VCS endpoint.

About this task

Note: For more information the connection between the system and VCH51, refer to Yealink VCH51 Quick Start Guide.

Procedure

The system will connect to the wired sharing and display the sharing content automatically. If the system does not start sharing content automatically, do one of the following to start sharing content manually:

Go to Presentation on the idle screen. In a conference, press the OK key to open Talk Menu, and then go to Presentation.

| Content Sharing | 31

Using WPP20 Wireless Presentation Pod In a meeting room, you can connect WPP20 to your PC for content sharing.

Note: If you cannot present after connecting WPP20 to the PC, refer to Yealink WPP20 Wireless Presentation Pod Quick Start Guide to pair the system and WPP20.

Note: Under the English system of Windows and iOS (Except for the English interface under the Chinese system), WPP20 does not support wireless AP connection for content sharing. If you need to share content under the English system, please do one of the following:

You need to turn on wireless AP of the video conferencing system, and connect the PC to the wireless AP of the video conferencing system, and then pair the WPP20 for use.

Make the PC and the Video Conferencing System in the same local area network (that is, connect the PC and the Video Conferencing System to the same Wi-Fi), and then pair the WPP20 for use.

Sharing Content via WPP20 Switching the Shared Content via WPP20 Stopping Sharing Content via WPP20

Sharing Content via WPP20

Before you begin Make sure the computer is powered on and you connect the WPP20 wireless presentation pod to your PC.

When you use it for the first time, please plug the WPP20 wireless presentation pod into the Video Conferencing System. Press the WPP20 button, wait for the screen to pop up "Wireless presentation pod is paired successfully", and tap "OK".

Procedure

1. Do one of the following:

On the WPP20, press the presentation button to share the full screen of the PC. On the Yealink Wireless Presentation Pod software, click More Sharing, select the file you want to

share, and then click Share.

The computer content is automatically projected to the device.

2. Click Start annotation on the navigation bar to make notes on the shared content with the corresponding tools.

Related information Introduction of WPP20 Note Toolbar Introduction of the WPP20 Whiteboard Note Toolbar

| Content Sharing | 32

Switching the Shared Content via WPP20

Procedure

1. On the Yealink Wireless Presentation Pod software, click New Share.

2. Select the file or window you want to share and then click Share.

Stopping Sharing Content via WPP20

Procedure

Do one of the following to stop sharing content:

Remove WPP20 from your computer. On the WPP20, press the presentation button. On the Yealink Wireless Presentation Pod software, click Stop Sharing.

Note: If you share the whiteboard via WPP20, you need to press the Presentation Button on the WPP20 Wireless Presentation Pod twice to end the content sharing.

Sharing Content via Apple Device Enable the wireless AP Sharing Content via Apple Device Stopping Sharing Content via Apple Device

Enable the wireless AP

Procedure

1. Select > Settings > Network Setting > Wireless Network.

2. Enable the Wireless Network.

Sharing Content via Apple Device Before using the Apple device for content sharing, make sure the Airplay feature is enabled and the Apple device is connected to the wireless AP of the system.

Procedure

1. On your Apple device, tap Settings > General > Airplay.

2. Select Everyone. The Airplay feature is enabled.

3. The Apple device is connected to the wireless AP of the system.

| Content Sharing | 33

4. Go to the Control Center.

5. Tap Screen Mirroring, and select the related content sent by the system from the pop-up window. The content on the Apple device is automatically projected to the system.

Note: For more information about connecting to the wireless AP of the system, contact your administrator.

Stopping Sharing Content via Apple Device

Procedure

Go to the Control Center and select the device from the Screen Mirroring.

| Content Sharing | 34

Sharing Content by Miracast Presentation The VCS endpoint allows you to use Win10 to share content via Miracast Presentation.

Before you begin Before using Miracast wireless projecting, make sure that your device supports Miracast Presentation and you have connected WF50 to the USB port on the VCS endpoint.

Procedure

1. Make sure you enable the wireless AP.

If you do not enable the wireless access point, go to More > Setting > Network > Wireless AP(the admin password is 0000 by default), and enable Wireless AP.

| Content Sharing | 35

2. Go to Share on the idle screen to view the device name of Miracast Presentation.

3. On your computer, press Win+K to search the Miracast name of your VCS endpoint, and connect your endpoint to the computer.

If you enable the authentication of Miracast PIN code, enter the PIN code displayed in the top-right corner of the endpoint, and connect the endpoint to the computer.

After connected, the VCS endpoint will share the content on PC automatically.

Switching Content Sharing Device In the conference room, if you want to switch content sharing between different devices, you can simultaneously access multiple devices on the video conferencing system. You can select the desired sharing method via remote control. The switching method supports Wired Presentation, Wireless Presentation Pod, AirPlay and Miracast Presentation.

About this task

You can only connect one kind of Wireless Presentation Pod, AirPlay and Miracast Presentation at the same time.

For example, if you currently have a Wireless Presentation Pod to share content on your computer, and then you connect a AirPlay to share content. The shared content screen will be replaced with an Airplay screen, while the Wireless Presentation Pod is exited. If you want to use the Wireless Presentation Pod again, you need to share content again.

The content sharing switching method supports the following combinations:

| Content Sharing | 36

Wired Presentation and Wireless Presentation Pod (or AirPlay and Miracast Presentation).

Switching the connection between Wireless Presentation Pod, AirPlay and Miracast Presentation.

| Using WPP20 Wireless Presentation Pod | 37

Procedure

1. In idle screen, tapShare.

2. Tap Presentation Method to select other presentation connecting way.

3. Connect the device to the video conference system according to methods.

4. After the connection is successful, you can share content.

Note: Under the English system of Windows and iOS (Except for the English interface under the Chinese system), WPP20 does not support wireless AP connection for content sharing. If you need to share content under the English system, please do one of the following:

You need to turn on wireless AP of the video conferencing system, and connect the PC to the wireless AP of the video conferencing system, and then pair the WPP20 for use.

Make the PC and the video conference system in the same local area network (that is, connect the PC and the video conference system to the same Wi-Fi), and then pair the WPP20 for use.

Using WPP20 Wireless Presentation Pod

After WPP20 Wireless Presentation Pod is paired with the VCS endpoints and connected to the computer, it can easily realize the wireless sharing screen of computer screen with whiteboard collaboration function. And it can receive the whiteboard or shared content initiated by the VCS endpoints or other devices. In addition, the WPP20 built-in Yealink Wireless Presentation Pod software, combined with a conference TV terminal and touch TV, allows you to record and control your meeting while sharing the screen. At the same time, you can directly control the computer on the touch TV or touch panel to give you the extremely content sharing experience.

Note: Contact your system administrator to check whether the whiteboard feature is available.

Note: If you use the WPP20 on your Mac device and after starting the Yealink Wireless Presentation Pod software, the system will prompt Yealink WPP20 wants to make changes. After entering the device password, it can be used normally. Otherwise, the other party will not hear the sound during the content sharing. WPP20 only supports content sharing on Mac devices.

Introduction of the WPP20 Whiteboard Note Toolbar Receiving Shared Whiteboard or Content Initiating Whiteboard Sharing on WPP20 Saving the Content or Whiteboard Picture Locally via WPP20 Importing the Whiteboard Source File via WPP20 Importing an Existing Whiteboard during a Call via WPP20

Introduction of the WPP20 Whiteboard Note Toolbar Introduction of the CTP20 whiteboard toolbar is as below:

| Using WPP20 Wireless Presentation Pod | 38

Receiving Shared Whiteboard or Content WPP20 can receive whiteboard or content shared by the VCS codec or other devices. If the administrator needs to confirm the authentication before setting the WPP20 to obtain the collaboration data, click Verification > Acquiring code on the Yealink Wireless Presentation Pod software. Enter the four-digit authentication code in the security check box. The authentication code is displayed in the upper right corner of the display device connected to the VCS codec.

You can use the WPP20 annotation tool or the whiteboard annotation tool to take notes.

Related information Introduction of WPP20 Note Toolbar

| Using WPP20 Wireless Presentation Pod | 39

Introduction of the WPP20 Whiteboard Note Toolbar

Initiating Whiteboard Sharing on WPP20 When you use the WPP20 to initiate the content sharing, you can initiate whiteboard sharing and the whiteboard data will be synchronized to the VCS codec. If a CTP20 is connected to the VCS endpoint, the whiteboard data is synchronized to CTP20.

Before you begin Make sure the computer is powered on and you connect the WPP20 wireless presentation pod to your PC.

About this task If the administrator sets authentication before using WPP20, the authentication is required before initiating the whiteboard sharing. After each collaboration in the non-call, the VCS codec will cache the authentication status of the accessory within a certain period of time (configured by the administrator). If timeout, the accessory needs to be re-authenticated.

Procedure

1. On the Yealink Wireless Presentation Pod software, click More Sharing.

2. Select Whiteboard and click Share.

Note: If the administrator has set that an authentication is required before the WPP20 collaboration, you need to enter the four-digit authentication code in the security check box before sharing the whiteboard. The authentication code is displayed on the upper right of the display device connected to the VCS codec.

Saving the Content or Whiteboard Picture Locally via WPP20 After receiving or sending the content/whiteboard via WPP20, the shared content/whiteboard picture can be saved locally.

Procedure

1. In the content/whiteboard note toolbar, click .

2. Click view the file to view the picture.

Related information Introduction of WPP20 Note Toolbar Introduction of the WPP20 Whiteboard Note Toolbar

| Conference Control via WPP20 | 40

Importing the Whiteboard Source File via WPP20 If you want to continue discussing the saved whiteboard file, download it from the cloud disk to your local system and use WPP20 to import the whiteboard source files.

Procedure

1. At the note toolbar, tap > Import whiteboard.

2. Select the whiteboard file locally and import it.

Importing an Existing Whiteboard during a Call via WPP20 If you have made notes on the local whiteboard before having a call, you can import the whiteboard for discussion during the call.

Procedure

In the note toolbar, tap > Import whiteboard before talking.

Conference Control via WPP20

The following introduces how to manage Yealink Meeting/YMS video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR).

The roles of Yealink Meeting/YMS video conferences are as below:

Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

The moderator is the person who has conference control permissions. Guest: The guest is the participants except for moderators and cannot control the conference.

The participants are divided into the organizer, moderator and guest. In a YMS conference, the organizer is the moderator by default.

Their permissions are described as below:

Organizer/Moderator Guest

Invite participants Invite participants

Mute/unmute all participants -

Local mute/unmute -

Turn on/off the participant cameras -

Turn off/on the local camera Turn off/on the local camera

Switch roles between moderators and guests -

Manage the speaking application -

Lock/unlock the conference -

Allow/reject the participant to join the conference -

Start recording/stop recording Start recording/stop recording

| Conference Control via WPP20 | 41

Organizer/Moderator Guest

Dialpad Dialpad

Change the meeting layout Change the meeting layout

Do not disturb Do not disturb

Control local volume Control local volume

Leave the conference Leave the conference

End the conference -

Inviting Participants Removing Participants Locking/Unlocking the Conference Allowing/Rejecting the Participant to Join the Conference Switching Roles between Host and Guest Muting/Unmuting All Participants Muting/Unmuting a Participant Managing the Speaking Application Turning on/off the Participant Cameras Turning off the Local Camera Changing the Local Meeting Layout Start Recording Do not Disturb

Inviting Participants All participant can invite their contacts to join the conference.

Procedure

1. On the Conference Control of WPP20, tap Invite.

2. Do one of the following:

Tap Copy Meeting Info and invited members can enter the meeting according to the meeting number and meeting password.

Tap Contact Invitation and select the desired contact to call. Tap Other Terminals and enter the IP address or number of the invited member..

Removing Participants If you are a moderator, you can remove any participant except for the organizer.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap beside the desired participant.

3. Tap Remove to remove the desired participant.

| Conference Control via WPP20 | 42

Locking/Unlocking the Conference The moderator can lock/unlock the conference. After the conference is locked, the participants (except the moderator and the invited participants) will go to the waiting room when they call into the conference. After the conference is unlocked, the participants in the waiting room will go to the conference directly.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap Lock to lock the conference.

3. If you need to unlock the conference, tap Unlock.

Allowing/Rejecting the Participant to Join the Conference If the conference is locked by the moderator, the people who call into the conference will go to the waiting room, and the moderator can allow them to join the conference or not.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap Waiting Room on the top of the screen.

3. Tap / bedside the desired participant.

Switching Roles between Host and Guest The moderator can assign the participant as the moderator. When a participant is not expected to be a moderator, other moderators can switch the person to a participants. Organizers cannot be switched to participants.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. Tap beside the desired participant and select Set as Host/Set as Guest.

Muting/Unmuting All Participants If you are the moderator of a conference, you can the mute/unmute all conference participants except yourself. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

Procedure

1. On the Conference Control page, tap Participants.

2. Tap Mute All or Unmute All to mute/unmute all participants.

| Conference Control via WPP20 | 43

Muting/Unmuting a Participant If you are the organizer/moderator of a video conference, you can mute or unmute a single participant. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2.

Tap beside the desired participant.

The icon becomes to . The participant is muted and other participants cannot hear his voice.

3. Tap beside the participant that you want to unmute.

The icon becomes to . The participant is unmuted and other participants can hear his voice.

Managing the Speaking Application If you are the moderator in a conference, you can allow or reject the speaking application of the participant.

Procedure

1. On the Conference Control of WPP20, tap Participants.

2. On the Conference Members page, tap Hand up to speak beside the desired participant.

3. Tap / bedside the desired participant.

Turning on/off the Participant Cameras The moderator can enable or disable the participant camera to control whether other participants can see the video of the participant.

Procedure

1. On the Conference Control page, tap Participants.

2. Tap / beside the desired participant to disable/enable the camera.

Turning off the Local Camera

Procedure

On the Conference Control of WPP20, tap to turn off the camera.

| Local Screen Layout | 44

Changing the Local Meeting Layout The moderators and participant can only change the layout of themselves during the conference.

Procedure

1. On the Conference Control of WPP20, tap Layout.

2. Select Video Layout.

3. Select the desired layout.

Start Recording The host can use WPP20 to record the meeting video.

Procedure

1. On the Conference Control of WPP20, tap Record.

2. Select the file location for recording on PC.

3. You need to tap Confirm or Cancel on the Video Conferencing System to approve or refuse to record.

Do not Disturb

Procedure

In the Conference Control of WPP20, tap .

Local Screen Layout

The local screen layout is only effective for the participants themselves. In this conference, the participant can only change his conference layout.

The supported layouts are as below:

Speaker View: in this layout, the assigned participant is given prominence in the largest pane no matter who is currently speaking, and other participants are displayed in a strip beside the assigned speaker.

Gallery View: in this layout, every participant is given equal prominence in equal-sized panes. Picture-in-picture:PIP mode only takes effect on the local layout. In a two-way video call, the video of

one end is displayed in a large window, and the video of the other end is reduced to a thumbnail in the bottom-right corner of the large window. In the YMS/Cloud conference, the large window displays the conference layout and the small window displays the local video.

Single Screen Layouts Changing the Local Screen Layout

Related tasks Changing the SVC Meeting Layout of Yealink Meeting Conferences

| Recording Videos and Taking Screenshots | 45

Single Screen Layouts The following introduces the default layout when you connect one display.

Two-Way Video Call

Picture-in-picture layout is used by default.

Two-Way Video Call with a Presentation

The PC content is displayed in a large window and other participants are displayed in small windows beside the PC content.

Changing the Local Screen Layout

Procedure

1. In a call, press the OK key to open Talk Menu, and go to More > Layout.

2. Select the desired layout.

Recording Videos and Taking Screenshots

Recording Videos Taking Screenshots Managing Videos and Screenshots

| Recording Videos and Taking Screenshots | 46

Recording Videos We provide local recording and server recording(videos are saved in YMS or Yealink Meeting server). For local recording, the video definition you can select is 720P; for server recording, the video definition you can select is 1080P. For more important conferences, we recommend that you use the server recording.

About this task

The difference between the two recoding method are as below:

Recording method Prerequisites Description

Local recording

(Only applicable to the VCS devices running in Standard mode)

Insert a USB flash drive to the VCS device

After that, you can record videos and save them to the USB flash drive. The recorded videos will be saved as MKV format and named as the recorded time and date.

Server recording For Yealink Meeting conference, make sure you purchase enough storage capacity

For YMS conference, make sure your YMS account has the recording permission

Yealink Meeting conference: you can use the server recording to save the recorded videos on Yealink Meeting server.

YMS Meeting: if the administrator has enabled server recording permissions for your YMS account, you can use server recording to save the recorded video on YMS.

For more information on server recording permissions during meetings and how to get videos from the server, please contact your administrator.

Note: If there is a WPP20 wireless presentation pod in the meeting room, you can use it to record videos to your computer. To record videos to a USB flash drive, the USB flash drive you connect should support FAT 32 and NTFS format.

Recording Local Videos Recording Server Videos

Recording Local Videos

Recording Local Videos When not in a Call Recording Local Videos When in a Call

Recording Local Videos When not in a Call

About this task

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

1. Insert the USB flash drive to the VCS device.

2. On the idle screen, go to More > Camera Control.

3. Press OK Key to display more menu items and select Recording. The monitor displays the recording icon and the time.

| Recording Videos and Taking Screenshots | 47

4. Press OK Key to display more menu items and go to More > Now Recording to stop recording.

Recording Local Videos When in a Call

About this task

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

1. Insert the USB flash drive to the VCS device.

2. In a call, press the OK key to open the Talk Menu and go to More > Recording .

If your system administrator enables the server recording permission for your YMS account, select Local recording.

The monitor displays the recording icon and the time.

3. Press OK Key to open Talk Menu and go to More > Now Recording to stop recording.

Recording Server Videos You can record server video only when you are in conference calls.

Procedure

1. In a call, press OK key to open the Talk Menu and go to More > Recording.

2. For YMS conference, select Server record in the pop-up window if you insert a USB flash drive to the VCS device. The monitor displays the recording icon and the time.

3. Press OK Key to open Talk Menu and go to More > Now Recording to stop recording.

Taking Screenshots You can take screenshots. The screenshots are saved as JPG format and named as the captured time and date.

About this task

Your system should meet the following requirements:

Make sure the administrator has enabled the screenshots feature Insert a a USB flash drive(the USB flash drive you connect should support FAT32 or NTFS format)

Note: This feature is not applicable to the VCS devices running in Cloud mode.

Procedure

Go to > Screenshots.

Taking Screenshots When not in a Call Taking Screenshots When in a Call

| Recording Videos and Taking Screenshots | 48

Taking Screenshots When not in a Call

Procedure

1. On the idle screen, go to More > Camera Control.

2. Press OK Key to display more menu items and select Screenshot.

Taking Screenshots When in a Call

Procedure

In a call, press the OK key to open the Talk Menu, and go to More > Screenshot .

Managing Videos and Screenshots The USB flash drive can be recognized by the system after you connect it to the system or VCH51. You can manage the JPG files in the Screenshot folder and MKV files in the Video Record folder.

Note: This feature is not applicable VCS devices running in Cloud mode.

Viewing Screenshots Viewing Local Recorded Videos Deleting Screenshots or Videos

Viewing Screenshots

Procedure

1. On the idle Screen, go to More > File Manager.

2. Select the desired screenshot and press the OK key.

3. Do one of the following:

Press the left key or the right key to view the previous or next screenshot. Scroll up or down to zoom in or out the images. Press Return Key to exit.

Viewing Local Recorded Videos

Procedure

1. On the idle Screen, go to More > File Manager.

2. Select the desired video and then press the OK key to play the video.

| Configuring the Audio Settings | 49

3. Do one of the following:

Select and press the OK key to pause, and select to resume playing.

Select and press OK Key to skip forward. For each press, the video will skip forward 6 seconds.

Select and press OK Key to rewind. For each press, the video will go back 6 seconds.

Press the volume key to adjust the speakerphone volume.

Select or tap Return Key on the remote control directly to exit playing.

Note: If you receive an incoming call while you are playing video, the system will stop playing the video automatically.

Deleting Screenshots or Videos If the USB flash drive or local storage space is insufficient, you can delete the screenshots or videos to free up space.

Procedure

1. On the idle Screen, go to More > File Manager.

2. Select the desired screenshot or video, press the right navigation key, and then press the OK key. The system prompts whether or not you are sure to delete.

3. Confirm the action.

Configuring the Audio Settings

Adjusting the Volume Configuring Key Tone Enabling Silent Mode Muting the Microphone

Adjusting the Volume

About this task

You can adjust the following volume:

Ringer volume: adjust the ringer volume when the phone is idle or ringing. Talking volume: adjust the speakerphone volume when the device is in a call. Key tone volume: adjust the volume of key tone when you press the key on the remote control Media Volume: adjust the media volume when playing recorded videos.

Procedure

On your remote control, press the Volume key to adjust the volume.

| Configuring Video Settings | 50

Configuring Key Tone You can enable the key tone feature. When you press any key on the remote control, the system will produce a sound.

Procedure

1. Go to More > Settings > Basic > General.

2. Enable Key Tone.

Enabling Silent Mode If you enable the silent mode, the speaker of your endpoint makes no sound.

Procedure

Long press the Vol- key to decrease the volume to the minimum.

Note: When the silent mode is enabled, the icon will appear on the monitor.

Muting the Microphone You can mute the local microphone during a call so that other parties cannot hear you.

Procedure

On your remote control, press the Mute Key.

If the video conferencing system is muted, the icon will appear on the local video.

Configuring Video Settings

Adjusting the Monitor Display Proportion Video Input Source

Adjusting the Monitor Display Proportion If you use the TV as the display device, the TV might not display the entire video image. To solve this problem, you can adjust the display proportion to display the entire video image as you need.

Procedure

1. Go to More > Settings > Basic > General > Display.

2. Use left or right key to adjust the Display (90%-100%) slider.

3. Save the change.

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Video Input Source The system supports the video input sources both from the camera and the PC. You can change the input source on your remote control.

Changing the Video Input Source When not in a Call Changing the Video Input Source in a Call

Changing the Video Input Source When not in a Call

Before you begin To use the PC input source, make sure that your system is connected to a PC.

Procedure

1. Go to More > Setting > Basic > Input Selection. The screen shows Camera, Camera +PC and PC input sources.

2. Select the desired input source.

If you select PC, the remote video image is displayed in a large window, and the PC content is displayed in a small window (Picture-in-Picture mode).

If you select Camera+PC, the PC content is displayed in a large window, and other video images are displayed in small windows.

If you select Camera, the remote video image is displayed in a large window, and the local video image is displayed in a small window (Picture-in-Picture mode).

Changing the Video Input Source in a Call

Before you begin If you want to change the video input source to PC, you need to connect the endpoint to the PC.

Procedure

1. In a call, press the OK key to open Talk Menu and go to More > Input Choose. The monitor display Camera and PC as the input source.

2. Select the desired input source. You can see the video image displayed by the selected video input source.

Switching Provider

To switch between the Yealink Meeting and YMS accounts, you need to switch between Yealink VC Cloud or Standard

About this task

Only the MeetingEye800, MeetingEye600 and MeetingEye400 supports system switch.

Procedure

1. In the idle screen, press More.

2. Press Settings > Advanced > Switch Provider.

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3. You can select Yealink VC Cloud or Standard. If it is currently a Yealink VC Cloud, you can switch to a Standard. If it is currently a Standard, you can switch to a Yealink VC Cloud.

Note: Switching provider may change the user interface and reset the VCS device to the factory (For example, account information and device configuration are cleared).

Troubleshooting

When your system is unable to operate properly, you need to troubleshoot issues.

Make sure that the system is not physically damaged when experiencing a problem, or make sure that whether cables are loose and the connections are correct or not. All these are common issues.

General Issue Call Issues Video Issues Placing a Test Call System Diagnostics System Status Viewing Call Statistics

General Issue

Symptom Reason Solution

The remote control battery is dead.

Replace batteries.

The remote control battery is installed incorrectly.

Installed batteries correctly.

Aim the remote control at the wrong direction.

Aim the remote control at the sensor when you perform a task.

You may control the far-site camera during a call.

Ensure that you are controlling the near-site camera.

There are some objects obstructing the sensor on the front of the camera.

Ensure that no objects are obstructing the sensor on the front of the camera.

Your system does not respond to the remote control.

The remote control is broken. Replace remote control.Remote control

Contact the network administrator.

Time and date are wrong The system fails to obtain the time and date from the SNTP server automatically.

Manually configure the time and date.

The local image is not selected. Select local image using your remote control before adjusting camera.

You cannot adjust the camera angle and the focus

The system is in the operation menu.

Adjust the camera when the system is idle or during a call.

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Symptom Reason Solution

The remote control is not working. Check the remote control.

The camera is in the smart Tracking Mode.

Manually turn off the Tracking Mode.

Ensure that static images are not displayed for long periods. Be aware that meetings that last more than an hour without much movement can have the same effect as a static image.

Configure the automatic sleep time or the screen saver.

How to prevent monitor burn-in?

Unsuitable monitor parameters. You can decrease the monitors sharpness, brightness, and contrast settings if they are set to their maximum values.

Call Issues

Symptom Reason Solution

The network is unavailable. Contact the network administrator.

Your system cannot receive calls when the far site dials your account.

Check whether your account is registered.

You cannot receive calls.

DND (Do Not Disturb) mode is enabled.

Disable DND.

The far site enables DND (Do Not Disturb) mode.

Contact the far site to disable DND.

The account is not registered Check whether the call parties register the accounts.

At least one call protocol(SIP/ H.323) is enabled.

Fail to dial the IP address of the far site.

Ping the IP address of the far site. If it fails, contact the network administrator. Connect the network administrator.

The far site system is powered off.

Contact the far site to power on the system.

The call protocol(SIP/H.323) that far site uses is different from yours.

Both sites use the same call protocol (SIP/H.323).

You fail to call far site.

Encryption negotiation (SRTP/ H.235) fails.

If one site uses encryption, ensure that the other site enables the encryption too.

| Troubleshooting | 54

Symptom Reason Solution

The firewall blocks the traffics. Open necessary ports on the firewall.

The password of the built-in MCU Virtual Meeting Room is enabled.

Disable the password of the built- in MCU Virtual Meeting Room.

Your monitor prompts: Call Fail Busy Here.

Far site rejects your SIP call. Far site does not answer your

SIP call. Far site has reached maximum

sessions when you place a SIP call.

Contact the far site.

Your monitor prompts: Call Fail Remote endpoint refused call.

Far site rejects your H.323 call

Far site rejects your H.323 call.

Far site does not answer your H.323 call.

Far site has reached maximum sessions when you place an H.323 call.

Contact the far site.

Your monitor prompts: Network disconnected

Check the network connection.

Your monitor prompts: Maximum number of sessions reached.

The maximum sessions is depend on the multipoint license imported to the system.

Video Issues

Symptom Reason Solution

The system is in sleep mode. Press any key on the remote control to wake the system.

The system is powered off. The system is powered on.

Picture is blank on the monitor.

The HDMI cable is not connected to the system.

Make sure that the monitor is connected to the system and powered on.

Unsuitable monitor resolution. Adjust the monitor resolution.The video quality is poor.

The packet is lost. View the call statistics to check whether the packet is lost and contact the network administrator.

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Symptom Reason Solution

Unsuitable camera parameters. Adjust the camera parameters, such as the brightness and the white balance.

High-intensity indoor light or direct sunlight on the camera.

Avoid those situations.

PC is not connected. Connect a PC to your system.

The PC is turned off. Turn on the PC.

The VCH50/VCH51 video conferencing hub or WPP20 wireless presentation pod is broken.

Replace it.

You cannot share content.

The WPP20 wireless presentation pod cannot connect to the video conferencing system.

Connect the WPP20 to the video conferencing system to obtain Wi-Fi profile.

Make sure the wireless AP feature of video conferencing system is enabled.

Placing a Test Call When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.

System Diagnostics You can diagnose the audio, camera and network.

Diagnosing the Audio Diagnosing the Camera Diagnosing the Network

Diagnosing the Audio You can check whether the speaker connected to your system can pick up voice and play audio normally.

Procedure

1. Go to More > Settings > Diagnostics > Audio Diagnostics.

2. Speak to the microphone.

3. Check whether or not the microphone can pick up the sound properly.

4. If the microphone can pick up the sound properly and play it, the audio can work.

5. Stop diagnosing.

| Troubleshooting | 56

Diagnosing the Camera You can check whether the camera can pan and change the focus normally.

Procedure

1. Go to More > Settings > Diagnostics > Camera Diagnostics.

2. Adjust the camera angle.

3. Select or / or to zoom out or zoom in.

4. If the camera can move and zoom normally, it means that the camera is working well.

5. On your remote control, press to stop diagnosing.

Diagnosing the Network

The wrong network settings may result in inaccessibility of your system and poor network performance. You can use the ping or trace route to troubleshoot network connectivity problems.

Checking the Network Using Ping Method Checking the Network Using Trace Route Method

Checking the Network Using Ping Method The Ping method can help you check whether the system can be connected to the IP address of the remote device.

Procedure

1. Go to More > Settings > Diagnostics > Ping.

2. Select Start.

3. You can also ping other IP addresses.

4. Select Stop.

Checking the Network Using Trace Route Method You can use the trace route method to diagnose the network. If the test is successful, the system lists the hops between the system and the IP address you entered. You can check whether the congestion happens by viewing the time cost among the hops.

Procedure

1. Go to More > Settings > Diagnostics > Trace Route.

2. Select Start.

3. Optional: You can also track other IP addresses.

4. Select Stop.

System Status You might need to provide system information, such as network settings and firmware for technical support.

System Status List Viewing System Status

System Status List

The available status is listed below:

| Troubleshooting | 57

Parameter Description

System Model Firmware Version Hardware Version Product ID The product ID (it is only applicable to third

generation VCS devices)

System

Uptime

Network Network type Internet Port/IP Mode

IPv4 Internet Port Type IP Subnet Mask Gateway DNS server

Network Common NAT Public IP Address/Public IP Address MAC Wi-Fi Mac Address Machine ID WAN Port Status PC Port Status

Mainframe Network

AP Status

(wireless AP is enabled)

AP AP Name Security Mode Password Network Sharing Band Channel

Account Cloud Platform Cloud Account SIP Protocol SIP Account H.323 Protocol H. 323 Account

Camera (it is not applicable to VP59) Status Device model SPEC Camera Hardware

Audio Active microphone Active speaker Media Audio Input

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Parameter Description

License Device Type Multipoint Status Multipoint Ways Period of validity/Period

Viewing System Status

Procedure

1. Go to More > Settings > System Status.

2. Select the desired list to view the status.

Viewing Call Statistics

About this task

If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics includes:

Bandwidth: the received and the sent bandwidth. Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate. The protocol used to placing calls. The device information. Audio: the codec, the bandwidth, the sample rate, the frame rate, the jitter, the packet and its loss rate. Content: the codec, the bandwidth, the definition and the frame rate.

Proce

Manualsnet FAQs

If you want to find out how the MeetingEye 400 Full HD Video Yealink works, you can view and download the Yealink MeetingEye 400 Full HD Video User's Guide on the Manualsnet website.

Yes, we have the User's Guide for Yealink MeetingEye 400 Full HD Video as well as other Yealink manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User's Guide should include all the details that are needed to use a Yealink MeetingEye 400 Full HD Video. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Yealink MeetingEye 400 Full HD Video User's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Yealink MeetingEye 400 Full HD Video User's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Yealink MeetingEye 400 Full HD Video User's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Yealink MeetingEye 400 Full HD Video User's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Yealink MeetingEye 400 Full HD Video User's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.