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Yealink SIP-T40G T4 Series User's Guide PDF
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Summary of Content for Yealink SIP-T40G T4 Series User's Guide PDF
Copyright Copyright 2018 YEALINK(XIAMEN) NETWORK TECHNOLOGY
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Table of Contents
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Table of Contents
Table of Contents 1
About This Guide 11 Related Documentation 11 In This Guide 12
Getting Started with Your Phone 13 Hardware Overview 13 T48S/T48G Hardware 14 T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware 15 Power LED Indicator 16 Line Key LED 16
Screen and Icons 18 Idle Screen 18 Dialing/Pre-dialing Screen 20 Calls Screen 21 Icons in the Status Bar 21 T48S/T48G Icons in the Status Bar 22 T46S/T46G Icons in the Status Bar 23 T41S/T41P/T42S/T42G Icons in the Status Bar 24 T40P/T40G Icons in the Status Bar 25
Line Key Icons 25 T48S/T48G Line Key Icons 29 T46S/T46G Line Key Icons 32 T41S/T41P/T42G/T42S Line Key Icons 35 T40P/T40G Line Key Icons 35
Call History Icons 36 T48S/T48G Call History Icons 36 T46S/T46G Call History Icons 36 T42S/T42G/T41S/T41P/T40P/T40G Call History Icons 36
Entering Characters on T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G 36 Entering Characters on T48S/T48G 37 Using the Onscreen Keyboard 37 Using the Phone Keypad and Dial Pad 38
Customizing Your Phone 39 Changing the Administrator Password 39 Wallpaper 39 Changing Idle Screen Wallpaper 40 Changing Dsskey Screen Wallpaper 40 Adding a Wallpaper from a USB Flash Drive 40 Adding a Dsskey Screen Wallpaper from a USB Flash Drive 41
Adjusting Transparency 41 Screen Saver 42
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Changing the Waiting Time for Screen Saver 42 Enabling/Disabling Time & Date and Status Icons Display 43 Adding a Screen Saver from a USB Flash Drive 43 Setting the Screen Saver Type 44
Changing the Screen Backlight Brightness and Time 44 Adjusting the Screen Contrast 45 Changing the Language 45 Time & Date 45 Setting the Time and Date Manually 45 Changing the Date Format 46
Setting a Key as Send 46 Customizing the Soft Keys 47 Phone Lock 47 Phone Lock Types and Waiting Time 47 Setting the Phone Lock 48 Locking Your Phone Manually 48 Unlocking Your Phone 48 Changing Your Phone Unlock PIN 49
Audio Settings 51 Adjusting the Volume 51 Adjusting the Audio Volume 51 Adjusting the Ringer Volume 51
Setting the Ring Tone 51 Setting a Ring Tone for the Phone 52 Setting a Ring Tone for an Account 52 Setting a Ring Tone for a Group 53 Setting a Ring Tone for a Contact 53
Setting the Key Tone 54
Directory 55 Local Directory 55 Managing the Local Directory Groups 55 Adding Contact Groups 55 Editing Contact Groups 56 Deleting Contact Groups 56
Managing the Local Directory Contacts 56 Adding Contacts 56 Editing Contacts 57 Deleting Contacts 57 Deleting a Contact 58 Deleting All Contacts 58
Moving a Local Directory Contact to Blacklist 58 Searching for Local Directory Contacts 58
Favorites 59 Adding Favorites 59
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Adding a Favorite from Local Directory 59 Adding a Favorite while Adding a Contact 60
Viewing Favorites 60 Reordering Favorites 61 Deleting Favorites 61 Deleting a Favorite by Removing a Contact from Favorites Directory 61 Deleting a Favorite by Deleting the Favorite Index Number 61
Blacklist 62 Managing the Blacklist Contacts 62 Adding a Blacklist Contact 62 Editing a Blacklist Contact 62 Deleting Blacklist Contacts 62 Deleting a Blacklist Contact 63 Deleting all Blacklist Contacts 63
Moving a Blacklist Contact to the Local Directory 63 Mobile Contacts 63 Adding a Mobile Contact to the Local Directory/Blacklist 64 Searching for Mobile Contacts 64 Updating the Mobile Contacts 65
Remote Phone Book 65 Adding a Remote Phone Book Contact to the Local Directory/Blacklist 65 Searching for Remote Phone Book Contacts 66
Call History 67 Viewing History Records 67 Adding a History Record to Local Directory/Blacklist 67 Deleting History Records 67 Deleting a Call Record 68 Deleting All Call Records 68
Disabling History Record 68
Call Features 69 Switching Among the Handset, Speakerphone and Headset Modes 69 Changing the Default Account 69 Placing Calls 70 Placing a Call from the Dialer 70 Placing Multiple Calls 71 Placing a Call with a Speed Dial Key 71 Setting a Speed Dial Key Manually 71 Speed Dialing a Contact Using a Speed Dial Key 72
Placing a Call Back to the Last Incoming Number 72 Setting a Recall Key 72 Recalling a Contact 73
Redialing a Number 73 Dialing a Hotline Number 73 Setting a Hotline Number and Delay Time 73
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Placing an International Call 73 Placing a Call from the Call History 74 Placing a Call from the Directory 74 Placing an Anonymous Call 74 Enabling Anonymous Call 74 Placing a Anonymous Call 75
Answering Calls 76 Answering a Call 76 Answering a Call When in a Call 76 Enabling Call Waiting 77
Answering Calls Automatically 77 Silencing or Rejecting Incoming Calls 78 Silencing a Call 78 Rejecting a Call Manually 78 Rejecting Anonymous Calls Automatically 78
Ending Calls 79 Auto Redial 79 Setting the Auto Redial 79 Redialing a Call Automatically 79
Call Mute 80 Muting/Unmuting Audio 80 Keep Mute 81
Call Hold 81 Holding a Call 81 Resuming a Held Call 82 Swapping Between Active and Held Calls 82
Do Not Disturb (DND) 82 Rejecting Calls with DND on All Lines 83 Rejecting Calls with DND on Specific Lines 83 Deactivating DND 84
Redirecting Incoming Calls 84 Forwarding Calls 84 Forwarding All Incoming Calls to a Contact 85 Forwarding All Incoming Calls on All Lines 85 Forwarding All Incoming Calls on Specific Lines 85 Deactivating Call Forward 86
Forwarding an Incoming Call Manually 86 Forwarding Incoming Calls with a Forward Key 87 Setting a Forward Key 87 Forwarding Incoming Calls Using a Forward Key 87
Diverting Calls to a Contact 87 Transferring Calls 88 Performing a Blind Transfer 88 Performing a Semi-Attended/Attended Transfer 89 Performing Transfer to an Existing Call 89
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Performing Transfer with a Transfer Key 90 Setting a Transfer Key 90 Performing a Blind Transfer Using a Transfer Key 90 Performing a Semi-Attended/Attended Using a Transfer Key 90
Conference Calls 91 Local Conference 91 Setting Up a Local Conference Call 91 Joining Two Calls in a Conference 92 Joining a Transfer Target and a Transferee into a Conference 92 Holding/Resuming a Conference Call 93 Muting/Unmuting a Conference Call 93 Splitting a Conference Call 93 Managing Conference Participants 93 Ending a Conference Call 94
Network Conference 94 Setting Up a Network Conference 94
Call Recording 94 Recording a Call 95 Managing a Call While Recording 95 Pausing a Recording 95 Resuming a Recording 96 Stopping a Recording 96 Playing a Recorded Call 96 Pausing/Resuming a Recording 97 Fast Forwarding/Rewinding a Played Recorded Call 97 Stopping a Playback 98 Deleting a Recorded Call 98 Viewing the Available Recording Time 98
Multicast Paging 98 Sending Multicast Paging 99 Setting a Multicast Paging Key 99 Setting a Paging List Key 100 Setting a Paging Group 100 Deleting a Paging Group 100 Sending a Paging by a Multicast Paging Key 101 Sending Pages by a Paging List Key 101
Receiving Multicast Paging 102 Managing a Paging Call 102
Advanced Features 103 Call Completion 103 Enabling Call Completion 103 Using Call Completion 103
Call Pickup 104 Picking up a Call Directly 104
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Picking up a Group Call 105 Picking up a Call with a Directed Pickup Key 105 Setting a Directed Pickup Key 106 Directed Picking up a Call Using a Directed Pickup Key 106
Picking up a Call with a Group Pickup Key 106 Setting a Group Pickup Key 106 Picking up a Group Call Using a Group Pickup Key 107
Call Park and Call Retrieve 107 Parking or Retrieving a Call in the FACMode 108 Parking a Call in the FACMode 108 Retrieving a Parked Call in the FACMode 108
Parking or Retrieving a Call in the Transfer Mode 109 Parking a Call in the Transfer Mode 109 Retrieving a Parked Call in the Transfer Mode 109
Parking or Retrieving a Call with a Park/Retrieve Key 110 Setting a Park Key 110 Parking a Call using a Park Key 110 Setting a Retrieve Key 111 Retrieving a Parked Call using a Retrieve Key 111
Busy Lamp Field (BLF) 111 Setting a BLF Key 112 State Indicator of Remote Line by BLF Key 112 Audio Alert for Monitored Lines 113 Setting an Alert Tone for Monitored Lines 113
Visual Alert for Monitored Lines 114 Handling a Remote Call when Visual Alert 114
Picking up a Remote Call by BLF Key 115 Setting the Directed Call Pickup Code for BLF key 115 Picking up a Remote Call 115
Transferring a Call by BLF Key 115 Performing a Blind Transfer 116 Performing a Semi-attended/Attended Transfer 116
Parking/Retrieving a Call by BLF Key 116 Parking a Call 116 Retrieving a Parked Call 116
BLF List 117 State Indicator of Remote Line by BLF List Key 117 Picking up a Remote Call by BLF List Key 118 Transferring a Call by BLF List Key 118 Performing a Blind Transfer 118 Performing a Semi-attended/Attended Transfer 118
Retrieving a Call by BLF List Key 119 Barging In an Active Call by BLF List Key 119
Shared Line 119 State Indicator of Shared Line 119
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Placing Calls on a Shared line 120 Answering Calls on a Shared line 121 Placing a Call on Hold on a Shared Line 121 Placing a Call on Public Hold 121 Placing a Call on Private Hold 121 Setting a Private Hold Key 121 Holding a Call Privately 122
Retrieving a Held Call Remotely on a Shared line 122 Barging In an Active Call on a Shared line 122 Pulling a Shared Call on a Shared line 123
Intercom 123 Placing an Intercom Call 124 Setting an Intercom Key 124 Placing an Intercom Call to the Target Extension 124
Picking Up an Incoming Call of the Target Extension 125 Setting the Directed Call Pickup Code for Intercom Key 125 Picking Up a Remote Call by Intercom Key 125
Answering an Intercom Call 125 Setting Intercom 126 Answering an Intercom Call 126
Messages 127 Short Message Service (SMS) 127 Reading a Text Message 127 Sending a Text Message 128 Replying to a Text Message 128 Deleting a Text Message 128
Voice Mail 128 Setting the Voice Mail Code 129 Receiving a Voice Message 129 Leaving Voice Mails 129 Listening to Voice Mails 129
Hot Desking 130 Automatic Call Distribution (ACD) 131 Logging into the ACD System 131 Changing the ACD Status 131
Optional Accessories with Your Phone 133 Supported Accessories 133 Headset 133 Analog Headset 134 Connecting a YHS32/YHS33 Headset 134
Wireless Headset 134 Bluetooth Headset 134 USB Headset 134 Connecting a USB Headset 134
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Using Headsets 135 Activating the Headset Mode 135 Deactivating the Headset Mode 135
Bluetooth 135 Connecting the Bluetooth USB Dongle BT40 135 Activating the Bluetooth Mode 136 Deactivating the Bluetooth Mode 136 Using Bluetooth Feature 136 Pairing and Connecting the Bluetooth Headset 137 Pairing and Connecting the Bluetooth-Enabled Mobile Phone 137 Syncing the Mobile Contacts to the IP Phone 138 Enabling the Mobile Contacts Sync Feature 138 Viewing your Mobile Contacts on the IP Phones 139 Disabling the Mobile Contacts Sync Feature 139
Viewing the Bluetooth Device Information 140 Editing Device Name of your Phone for Recognition 140 Deleting the Paired Bluetooth Device 140 Disconnecting the Bluetooth Device 141
Wireless Network 141 Connecting the Wi-Fi USB Dongle WF40 141 Activating the Wi-Fi Mode 141 Deactivating the Wi-Fi Mode 142 Using the Wi-Fi Feature 142 Connecting to the Wireless Network 142 Connecting to an Available Wireless Network Manually 143 Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS) 143 Adding a Wireless Network Manually 144
Viewing the Wireless Network Information 144 Managing the Saved Wireless Network 145 Disconnecting the Wireless Network Connection 145
Expansion Module and Your Phone 146 Connecting the Expansion Module 146 Assigning the Features for Ext Keys 146 Adjusting the Contrast of Expansion Module 146 Adjusting the Backlight of Expansion Module 147
Maintaining Your Phone 149 Diagnosing the Network 149 Checking the Network Using Ping Method 149 Checking the Network Using Trace Route Method 149
Rebooting Your Phone 150 Resetting to Factory Settings 150 Updating the Phone Configuration 151
Appendix - Menu Structure 153 For the SIP-T48S/T48G IP Phone 153
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For the SIP-T46S/T46G IP Phone 154 For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP Phone 155
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About This Guide
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About This Guide
Thank you for choosing Yealink T4 series IP phones, which deliver the industrys leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily desktop voice communications.
This guide provides everything you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the IP phone. As you read this guide, keep in mind that some features are configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or may operate differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen.
This user guide contains information for the following Yealink products:
l SIP-T48S IP phones
l SIP-T48G IP phones
l SIP-T46S IP phones
l SIP-T46G IP phones
l SIP-T42S IP phones
l SIP-T42G IP phones
l SIP-T41S IP phones
l SIP-T41P IP phones
l SIP-T40P IP phones
l SIP-T40G IP phones
Read the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
Related Documentation You can obtain additional information on the following phone's support pages:
l Ultra-elegant Gigabit IP Phone SIP-T48S
l Ultra-elegant Gigabit IP Phone SIP-T48G
l Ultra-elegant Gigabit IP Phone SIP-T46S
l Ultra-elegant Gigabit IP Phone SIP-T46G
l Ultra-elegant Gigabit IP Phone SIP-T42S
l Ultra-elegant Gigabit IP Phone SIP-T42G
l Ultra-elegant IP Phone SIP-T41S
l Ultra-elegant IP Phone SIP-T41P
l Enterprise IP Phone SIP-T40P
l Enterprise IP Phone SIP-T40G
The following types of related documents are available on each support page:
l Release Notes, which details bug fixes and feature enhancements when an update is released.
l Quick Start Guide, which describes how to assemble your phone and configure the basic phone features.
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l Wall Mount Installation Guide, which provides detailed instructions for how to use an optional wall mount bracket to mount your phone on the wall.
l Administrator Guide, which provides the detailed information on how to configure phone features for system admin- istrator.
l Regulatory Notice, which provides information for all regulatory and safety guidance.
In This Guide This guide mainly takes the SIP-T46S IP phone as an example. Chapters in this guide include:
l Chapter 1 About This Guide
l Chapter 2 Getting Started with Your Phone
l Chapter 3 Customizing Your Phone
l Chapter 4 Audio Settings
l Chapter 5 Directory
l Chapter 6 Call History
l Chapter 7 Call Features
l Chapter 8 Advanced Features
l Chapter 9 Optional Accessories with Your Phone
l Chapter 10 Maintaining Your Phone
l Chapter 11 Appendix - Menu Structure
Getting Started with Your Phone
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Getting Started with Your Phone
This chapter provides the overview of phone hardware and screen layout, and how to navigate your phone for the best performance.
Topics
Hardware Overview Screen and Icons Entering Characters on T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Entering Characters on T48S/T48G
Hardware Overview Yealink T4 series IP phone has distinct hardware types:
Hardware T42G/T41P/T40P/T40G T42S/T41S T46S/T46G T48S/T48G
Screen Grayscale Grayscale Color Color
Touch-sensitive
Line Keys and soft keys Yes Yes Yes No
USB Port No Yes Yes Yes
Topics
T48S/T48G Hardware T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware Power LED Indicator Line Key LED
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T48S/T48G Hardware
NO. Item Description
1 Power LED Indicator Indicates call status, message status and phones system status.
2 Touch Screen Enables you to navigate menus and select items on the touch-sensitive screen.
3 HEADSET Key Toggles the headset on or off. The LED indicator glows green when the headset is activ- ated.
4 MUTE Key Toggles the microphone on or off. The LED indicator glows green when the mute fea- ture is activated.
5 HOLD Key Places a call on hold or resumes a held call.
6 TRANSFER Key Transfers a call.
7 Speakerphone Key
Toggles the speakerphone (hands-free) mode or not. The LED indicator glows green when the speakerphone is activated.
8 MESSAGE Key Accesses your voice messages.
9 REDIAL Key Redials a previously dialed number.
10
Navigation Keys Scroll through information or options displayed on the screen.
OK Key Confirms actions or answers incoming calls.
Cancel Key Cancels actions or rejects incoming calls.
1 Volume Key
Adjust the volume of handset, headset, speaker, ringer, or media.
2 Keypad Keys Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the Keypad keys to select the item.
Getting Started with Your Phone
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NO. Item Description
13 Speaker Provides ringer and speakerphone audio output.
14 Reversible Tab Secures the handset in the handset cradle when the IP phone is mounted vertically. For more information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
15 Hookswitch Connects or disconnects the phone from the phone line. The hookswitch is auto- matically activated when a user lifts the handset from the cradle to get a dial tone.
T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware
NO. Item Description
1 LCD Screen Shows a screen with backlight that enables you to view menus and data.
2 Power LED Indicator Indicates call status, message status and phones system status.
3 Line Keys Accesses your phone lines and features.
4
HEADSET Key Toggles the headset on or off. The LED indicator glows green when the headset is activ- ated. The SIP-T40P/T40G IP phone does not have key light.
MUTE Key Toggles the microphone on or off. The LED indicator glows green when the mute fea- ture is activated. The SIP-T40P/T40G IP phone does not have key light.
5
MESSAGE Key Accesses your voice messages.
HOLD Key Places a call on hold or resumes a held call. Only the SIP-T46S/T46G IP phone has HOLD key.
REDIAL Key Redials a previously dialed number.
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NO. Item Description
TRANSFER Key Transfers a call. Only the SIP-T46S/T46G IP phone has TRANSFER key.
6 Speakerphone Key
Toggles the speakerphone (hands-free) mode or not. The LED indicator glows green when the speakerphone is activated. The SIP-T40P/T40G IP phone does not have key light.
7 Volume Key
Adjust the volume of handset, headset, speaker, ringer, or media.
8 Keypad Keys Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad keys to select the item.
9
Navigation Keys Scroll through information or options displayed on the screen. Access History and Directory respectively.
OK Key Confirms actions or answers incoming calls.
Cancel Key Cancels actions or rejects incoming calls.
10 Soft Keys Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time.
11 Speaker Provides ringer and speakerphone audio output.
12 Reversible Tab Secures the handset in the handset cradle when the IP phone is mounted vertically. For more information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
13 Hookswitch Connects or disconnects the phone from the phone line. The hookswitch is auto- matically activated when a user lifts the handset from the cradle to get a dial tone.
Power LED Indicator LED Status Description
Solid red The phone is initializing.
Fast-flashing red (300ms) The phone is ringing.
Slow-flashing red (1s) The phone receives a voice mail or text message.
Solid red for 500ms and off for 3000ms alternately. The phone enters power-saving mode. It is only available on the SIP-T48S/T48G/T46S/T46G IP phone.
Note
The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator.
Line Key LED By default, the line keys are associated with the phone lines. You can set line keys as phone feature keys, and press line keys to access the configured phone features.
Line key LED (default)
Getting Started with Your Phone
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LED Status Description
Solid green The line is seized. The line is in conversation.
Fast-flashing green The line receives an incoming call.
Slow-flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as a Forward key with a value (destination number))
LED Status Description
Solid green The always forward feature is activated.
Off The always forward feature is deactivated.
Note If the value (the destination number) is not configured for a Forward key, the key LED glows green when the always/busy/no answer forward feature is activated. It is off when the always/busy/no answer forward feature is deactivated.
Line key LED (configured as a BLF key or BLF List key)
LED Status Description
Solid green The monitored user is idle.
Fast-flashing red (200ms) The monitored user receives an incoming call.
Solid red The monitored user is busy. The monitored users conversation is placed on hold (This LED status requires server support).
Slow-flashing red (1s) The call is parked on the monitored user.
Off The monitored user does not exist.
Line key LED (used as a page switch key)
LED Status Description
Solid red There is a call parked on the line whose line key is not on the current page.
Fast-flashing green The line receives an incoming call on the line key of the non-current page.
Fast-flashing red The monitored user receives an incoming call line whose line key is not on the current page.
Off The line keys are idle.
Line key LED (associated with a shared line)
The Local SCA Phone is involved in an SCA call, while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line.
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LED Status Description
Off The shared line is idle.
Fast-flashing green The shared line receives an incoming call.
Solid green (Local SCA Phone) Solid red (Monitoring SCA Phone)
The shared line is busy or is in a call. The shared line is dialing. The shared line is seized. The call on shared line is barged in by the other shared line party.
Slow-flashing green (Local SCA Phone) Slow-flashing red (Monitoring SCA Phone)
The call on shared line is placed on public hold.
Slow-flashing green (Local SCA Phone) Solid red (Monitoring SCA Phone)
The call on shared line is placed on private hold. In a multi-party call, all the participants place the call on hold.
Line key LED (associated with a bridged line)
The Local BLA Phone is involved in a BLA call, while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line.
LED Status Description
Off The bridged line is idle.
Fast-flashing green The bridged line receives an incoming call.
Solid green (Local BLA Phone) Solid red (Monitoring BLA Phone)
The bridged line is busy or is in a call. The bridged line is dialing. The bridged line is seized.
Slow-flashing green (Local BLA Phone) Slow-flashing red (Monitoring BLA Phone)
The call on bridged line is placed on hold.
Screen and Icons Before you use the phone, you need to understand the state of your phone, including phone screen layout and icons.
Topics
Idle Screen Dialing/Pre-dialing Screen Calls Screen Icons in the Status Bar Line Key Icons Call History Icons
Idle Screen The Idle screen is made up of three parts: the status bar, line keys and soft keys. The time & date displays on the status bar or middle of screen that varies by phone models.
Getting Started with Your Phone
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SIP-T48S/T48G
SIP-T46S/T46G
SIP-T42S/T42G/T41S/T41P
SIP-T40P/T40G
l Status Bar: Display the default account, feature status icons, and the time. The status icons display when features are actived.
l Line Keys: Display the information associated with the line and feature keys on the phone.
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l Page Icons: The page icons appear only when you assign functionality to line key located in line key 11-27 on the SIP-T46S/T46G IP phone, line key 7-15 on the SIP-T42S/T42G/T41S/T41P IP phone.
l Soft Keys: Each soft key label indicates the action for the soft key below the screen.
l More Key: Tap to display more line keys on the SIP-T48S/T48G IP phone.
l Shortcut andMain Menu: Tap to access the shortcut or enter the main menu.
Related Topics
Icons in the Status Bar Changing the Default Account Customizing the Soft Keys
Dialing/Pre-dialing Screen When the phone is idle, you can pick up the handset, press a line key, Speakerphone key or HEADSET key (if con- figured by your system administrator) to access the Dialing screen. Or you can enter a number directly using the keypad to access the Pre-dialing screen. The placed call records display on the LCD screen. From Dialing/Pre-dialing screen, you can use phone keypad to enter and edit data. The contacts whose name or phone number matches the entered characters appear on the LCD screen. You can select the desired contact to place a call directly.
Note Your system administrator can configure search source list in dialing, and disable the phone to display the placed call records. Check with your system administrator to find out if they are available on your phone.
The Dialing screen on the SIP-T48S/T48G IP phone is shown as below:
The Dialing screen on the SIP-T46S/T46G IP phone is shown as below:
Getting Started with Your Phone
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Calls Screen All of your active and held calls display on the Calls screen. You can press up or down navigation keys to switch among calls.
On the SIP-T48S/T48G IP phone, you can tap the call status bar to switch among calls. The call status bar displays call status, contact name/number and call duration. When there is an active call and a held call, the Calls screen on the SIP- T48S/T48G IP phone is shown as below:
On other IP phones, when there is an active call and a held call, the Calls screen on the IP phone is shown as below:
SIP-T46S/T46G
Icons in the Status Bar Icons in the status bar vary by phone models.
Topics
T48S/T48G Icons in the Status Bar T46S/T46G Icons in the Status Bar T41S/T41P/T42S/T42G Icons in the Status Bar T40P/T40G Icons in the Status Bar
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T48S/T48G Icons in the Status Bar
Icons Description
Wired network is unavailable
Speakerphone (hands-free) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
Missed Calls
Call Forward
Recording starts successfully (Using a USB flash drive)
Recording is paused (Using a USB flash drive)
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Icons Description
Bluetooth mode is on
Bluetooth headset is both paired and con- nected
Bluetooth-Enabled mobile phone is both paired and connected
Wi-Fi connection is successful
Wi-Fi connection fails
T46S/T46G Icons in the Status Bar
Icons Description
Wired network is unavailable
speakerphone (hands-free) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
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Icons Description
Missed Calls
Call Forward
Recording starts successfully (Using a USB flash drive)
Recording is paused (Using a USB flash drive)
Bluetooth mode is on
Bluetooth headset is both paired and con- nected
Bluetooth-Enabled mobile phone is both paired and connected
Wi-Fi connection is successful
Wi-Fi connection fails
T41S/T41P/T42S/T42G Icons in the Status Bar
Icons Description
Wired network is unavailable
speakerphone (hands-free) mode
Handset mode
Headset mode
Voice Mail
Auto Answer
Do Not Disturb (DND)
Ringer volume is 0
Phone Lock
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Icons Description
Missed Calls
Call Forward
(SIP-T42S/T41S) Recording starts successfully (Using a USB flash drive)
(SIP-T42S/T41S) Recording is paused (Using a USB flash drive)
T40P/T40G Icons in the Status Bar
Icons Description
Wired network is unavailable
speakerphone (hands-free) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
Missed Calls
Call Forward
Line Key Icons Icons on the line key that vary by phone models.
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Topics
T48S/T48G Line Key Icons T46S/T46G Line Key Icons T41S/T41P/T42G/T42S Line Key Icons T40P/T40G Line Key Icons
Icon indicators (associated with line key features):
Icons Description
Hold/Public Hold Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF Prefix Local Group XML Group LDAP
XML Browser
Conference
Forward
Transfer
ReCall
Record URL Record
Recording in process (Record/URL Record)
Multicast Paging Group Listening Paging List
Hot Desking
Zero Touch
URL
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Icons Description
Phone Lock
Directory
Speed Dial
Icon indicators (associated with line)
Icons Description
The private line registers successfully
The shared/bridged line registers successfully
Registering
Register failed
DND is enabled on this line
Call forward is enabled on this line
Icon indicators (associated with call park/retrieve park)
Icons Description
Park successfully/Idle state
Park failed
Ringing state
Retrieve parked call
Icon indicators (associated with BLF/BLF List)
Icons Description
Monitored line is available.
Monitored line is ringing.
Monitored line is dialing.
Monitored line is busy or in a call.
Monitored line is placed on hold.
Monitored line is parked.
BLF/BLF List fails to register.
Icon indicators (associated with intercom)
Icons Description
Target extension is available.
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Icons Description
Target extension is ringing.
Target extension is dialing or in a call.
Target extension fails to register.
Icon indicators (associated with ACD)
Icons Description
Log in
Available
Wrap up
Unavailable
Log out
Icon indicators (associated with a shared line)
The Local SCA Phone is involved in an SCA call, while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line.
Icons Description
The shared line is idle.
(Monitoring SCA Phone)
The shared line is seized.
The shared line receives an incoming call.
The shared line is dialing.
The shared line is in busy or is in a call.
The call on shared line is placed on public hold.
(Local SCA Phone)
(Monitoring SCA Phone)
The call on shared line is placed on private hold.
The call on shared line is barged in by the other shared line party. In a multi-party call, all the participants place the call on hold.
Icon indicators (associated with a bridged line)
The Local BLA Phone is involved in a BLA call, while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line.
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Icons Description
The bridged line is idle.
(for monitoring BLA phone)
The bridged line is seized.
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is busy or is in a call.
The call on bridged line is placed on hold.
T48S/T48G Line Key Icons Icon indicators (associated with line):
Icons Description
The private line registers successfully
The shared/bridged line registers successfully
Register failed
(Flashing) Registering
DND is enabled on this line
Call forward is enabled on this line
Icon indicators (associated with line key features):
Icons Description
Hold/Public Hold Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF Prefix Local Group XML Group LDAP
XML Browser
Conference
Forward
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Icons Description
Transfer
ReCall
Record URL Record
Recording in process (Record/URL Record)
Multicast Paging Group Listening Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
Icon indicators (associated with call park/retrieve park)
Icons Description
Park successfully/Idle state
Park failed
Ringing state
Retrieve parked call
Icon indicators (associated with BLF/BLF List)
Icons Description
Monitored line is available.
(Flashing) Monitored line is ringing.
(Flashing) Monitored line is dialing.
Monitored line is busy or in a call.
Monitored line is placed on hold.
Monitored line is parked.
BLF/BLF List registers failed.
Icon indicators (associated with intercom)
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Icons Description
Target extension is available.
Target extension is ringing.
Callout Target extension is dialing.
Talking Target extension is busy or is in a call.
Target extension registers failed.
Icon indicators (associated with ACD)
Icons Description
Log in
Available
Wrap up
Unavailable
Icon indicators (associated with a shared line)
The Local SCA Phone is involved in an SCA call, while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line.
Icons Description
The shared line is idle.
(Monitoring SCA Phone)
The shared line is seized.
(Flashing) The shared line receives an incoming call.
(Flashing) The shared line is dialing.
The shared line is busy or is in a call.
The call on shared line is placed on public hold.
(Local SCA Phone)
(Monitoring SCA Phone)
The call on shared line is placed on private hold.
The call on shared line is barged in by the other shared line party. In a multi-party call, all the participants place the call on hold.
Icon indicators (associated with a bridged line)
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The Local BLA Phone is involved in a BLA call, while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line.
Icons Description
The bridged line is idle.
(Monitoring BLA Phone)
The bridged line is seized.
(Flashing) The bridged line receives an incoming call.
(Flashing) The bridged line is dialing.
The bridged line is busy or is in a call.
The call on bridged line is placed on hold.
T46S/T46G Line Key Icons Icon indicators (associated with line):
Icons Description
The private line registers successfully
The shared/bridged line registers successfully
Register failed
Registering
DND is enabled on this line
Call forward is enabled on this line
Icon indicators (associated with line key features):
Icons Description
Hold/Public Hold Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF Prefix Local Group XML Group LDAP
XML Browser
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Icons Description
Conference
Forward
Transfer
ReCall
Record URL Record Recording starts successfully (Record/URL Record) Multicast Paging Group Listening Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
Icon indicators (associated with call park/retrieve park)
Icons Description
Park successfully/Idle state
Park failed
Ringing state
Retrieve parked call
Icon indicators (associated with BLF/BLF List)
Icons Description
Monitored line is available.
(Flashing) Monitored line is ringing.
(Flashing) Monitored line is dialing.
Monitored line is busy or in a call.
Monitored line is placed on hold.
Monitored line is parked.
BLF/BLF List fails to register.
Icon indicators (associated with intercom)
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Icons Description
Target extension is available.
Target extension is ringing.
Target extension is dialing.
Target extension is busy or is in a call.
Target extension fails to register.
Icon indicators (associated with ACD)
Icons Description
Log in
Available
Wrap up
Unavailable
Icon indicators (associated with a shared line)
The Local SCA Phone is involved in an SCA call, while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line.
Icons Description
The shared line is idle.
(Monitoring SCA Phone)
The shared line is seized.
The shared line receives an incoming call.
The shared line is dialing.
The shared line is busy or is in a call.
The call on shared line is placed on public hold.
(Local SCA Phone)
(Monitoring SCA Phone)
The call on shared line is placed on private hold.
The call on shared line is barged in by the other shared line party. In a multi-party call, all the participants place the call on hold.
Icon indicators (associated with a bridged line)
The Local BLA Phone is involved in a BLA call, while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line.
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Icons Description
The bridged line is idle.
(Monitoring BLA Phone)
The bridged line is seized.
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is busy or is in a call.
The call on bridged line is placed on hold.
T41S/T41P/T42G/T42S Line Key Icons Icon indicators (associated with line):
Icons Description
The private line registers successfully
The shared/bridged line registers successfully
Register failed
Registering
DND is enabled on this line
Call forward is enabled on this line
Icon indicators (associated with ACD)
Icons Description
Log in
Available
Wrap up
and x Unavailable
T40P/T40G Line Key Icons Icon indicators (associated with line):
Icons Description
The private line registers successfully
The shared/bridged line registers successfully
Register failed
Registering
DND is enabled on this line
Call forward is enabled on this line
Icon indicators (associated with ACD)
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Icons Description
Log in
Available
Wrap up
and x Unavailable
Call History Icons
Topics
T48S/T48G Call History Icons T46S/T46G Call History Icons T42S/T42G/T41S/T41P/T40P/T40G Call History Icons
T48S/T48G Call History Icons Icons Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
T46S/T46G Call History Icons Icons Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
T42S/T42G/T41S/T41P/T40P/T40G Call History Icons Icons Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
Entering Characters on T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G For SIP-T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G IP phones, you can use the keypad keys on your phone to enter or update field information. The following table describes how to enter different characters using the keypad keys.
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Task Action
Switch input mode Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input mode.
Enter alphas
Select ABC, abc, 2aB or Abc mode. On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press the keys labeled with letters until your desired letter appears. On the SIP- T46S/T46G IP phone, press a keypad key repeatedly to view the character options and stop when the letter you want to enter is displayed in the field. Wait one second, and then enter the next letter.
Enter numbers Select 123 mode, press the corresponding keys.
Enter special characters
Select ABC, abc, 2aB, or Abc mode, press * key or # key one or more times to enter one of the following special characters: * key: *.,'?!\-()@/:_;+&%=<>$[]{}~^#"| # key: # In 123 mode, you can press * key to choose the following special characters: .*:/@[].
Insert space Select ABC, abc, 2aB, or Abc mode, press the 0 key.
Move cursor Press or to position the cursor.
Delete one or more char- acters
Position the cursor to the right of the character, and press the Delete soft key.
Entering Characters on T48S/T48G SIP-T48S/T48G IP phone provides onscreen keyboard, phone keypad and dial pad to enter data. Keypad and dial pad provides standard key layout, which enables users to use existing or familiar key positions. You can enter characters using the onscreen keyboard, phone keypad or dial pad.
Topics
Using the Onscreen Keyboard Using the Phone Keypad and Dial Pad
Using the Onscreen Keyboard
Procedure
1. Tap the field you want to edit, the onscreen keyboard displays on the touch screen.
2. Enter the information. Do the following:
Task Action
Enter uppercase (A) characters, lower- case (a) characters, or a combination of uppercase and lowercase char- acters.
1. If a keyboard with characters does not display, tap .
2. Tap to toggle between entering characters in upper- case/lowercase mode.
3. Tap the character(s) you want to enter.
Enter numbers. 1. If a keyboard with numbers does not display, tap .
2. Tap the number(s) you want to enter.
Enter special characters. 1. If a keyboard with special characters does not display, tap .
2. Tap the special character(s) you want to enter.
Position the cursor. l Tap or to position the cursor.
l Tap to position.
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Task Action
Confirm the settings/Go to the next field.
l If there is only one field or the field you are editing is the last one of the configuration, tap to confirm the setting.
l If the field you are editing is not the last one of the configuration, tap to go to the next field.
Delete characters one by one. 1. Position the cursor to the right side of the text you want to delete.
2. Tap .
Delete more characters at a time. 1. Drag your finger across the characters to highlight the characters you
want to delete.
2. Tap .
Replace characters. 1. Drag your finger across the characters to highlight the characters you
want to replace.
2. Tap the character(s) you want.
Using the Phone Keypad and Dial Pad You can use the keypad on your phone or dial pad on the dialing screen to enter data. The phone keypad only provide digit keys, # key and * key, and the dial pad can provide digit keys and special characters.
The following displays the dial pad on dialing screen:
You can tap to use the onscreen keyboard.
Related Topics
Using the Onscreen Keyboard
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Customizing Your Phone
You can make your IP phone more personalized by customizing various settings.
Topics
Changing the Administrator Password Wallpaper Adjusting Transparency Screen Saver Changing the Screen Backlight Brightness and Time Adjusting the Screen Contrast Changing the Language Time & Date Setting a Key as Send Customizing the Soft Keys Phone Lock
Changing the Administrator Password Some features on the phone can only be set from the Advanced settings. By default, you require a password to access the Advanced settings. The default administrator password is admin.
For security reasons, you should change the default password as soon as possible.
Procedure
1. Navigate toMenu->Advanced->Change Password.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Advanced Settings- >Change Password.
2. Enter the desired value in the Old PWD, New PWD and Confirm PWD field respectively.
3. Press Save.
Wallpaper Yealink SIP-T48S/T48G/T46S/T46G IP phones support wallpaper.
The IP phone comes with a default picture, you can change it to another built-in picture. You can also add personal pic- tures as wallpapers using a USB flash drive.
Note
You can also change it to any custom picture uploaded by your system administrator.
Topics
Changing Idle Screen Wallpaper Changing Dsskey Screen Wallpaper Adding a Wallpaper from a USB Flash Drive Adding a Dsskey Screen Wallpaper from a USB Flash Drive
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Changing Idle Screen Wallpaper You can change the wallpaper displayed on your Idle screen to any built-in picture. If your system administrator has uploaded custom pictures to your phone, you can also choose a custom picture.
Procedure
1. Navigate toMenu->Basic->Display->Wallpaper.
2. Select a desired wallpaper image.
3. Press Save.
Changing Dsskey Screen Wallpaper You can change the wallpaper that is displayed when unfolding the line key list on the SIP-T48S/T48G IP phone. Tap Morewhen the phone is idle to unfold the line key list.
Procedure
1. Navigate toMenu->Basic->Display->DsskeyWallpaper.
2. Select the desired wallpaper image.
3. Tap Save.
Adding a Wallpaper from a USB Flash Drive When you set a picture in USB flash drive as wallpaper, the picture is added to the Wallpaper list.
The screen size varies by phone models:
l SIP-T48S/T48G IP phone screens are 7 inches (Resolution: 800x480).
l SIP-T46S/T46G IP phone screens are 4.3 inches (Resolution: 480x272).
We recommend you to add a picture less than 2.0 megapixels for T48S/T48G, 1.8 megapixels for T46S/T46G. Either the smaller or larger picture will be scaled proportionally to fit the screen.
Before You Begin
Make sure that the picture is in the root directory of your USB flash drive, and the USB flash drive is connected to your phone successfully.
Procedure
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1. PressMenu->USB->Browse Photo.
2. Select a desired picture, and then press Preview.
3. Press Set as, and then select Set as wallpaper.
4. Press OK.
The phone wallpaper will change to the selected picture.
Adding a Dsskey Screen Wallpaper from a USB Flash Drive When you set a picture in USB flash drive as dsskey screen wallpaper on the SIP-T48S/T48G IP phone, the picture is added to the Wallpaper list.
The screens of SIP-T48S/T48G IP phones are 7 inches (Resolution: 800x480).
We recommend you to add a picture less than 2.0 megapixels. Either the smaller or larger picture will be scaled pro- portionally to fit the screen.
Before You Begin
Make sure that the picture is in the root directory of your USB flash drive, and the USB flash drive is connected to your phone successfully.
Procedure
1. Navigate toMenu->USB->Browse Photo.
2. Select a desired picture.
3. Tap Set as, and then select Set as dsskey wallpaper.
4. Tap OK.
The phone dsskey wallpaper will change to the selected picture.
Adjusting Transparency By default, the SIP-T48S/T48G IP phone displays line keys and status bar transparently. If you are using a custom pic- ture with a single color or complex background as the wallpaper, it may affect the visual experience of the Idle screen display.
You can change the transparency of the line keys and status bar to make it easier to read.
Procedure
1. Navigate toMenu->Basic->Display->Transparency.
2. Select the desired value from the pull-down list of Transparency.
3. Tap Save.
The following figure shows an example of screen display when the transparency is set to 80%:
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Screen Saver The screen saver will automatically start when the IP phone is idle for the preset waiting time. You can stop the screen saver at any time by pressing any key. When your phone is idle again for a preset waiting time, the screen saver starts again.
By default, your screen displays a built-in picture when screen saver starts. You can set custom pictures as the screen saver uploaded by your system administrator. You can also add personal pictures on your phone using a USB flash drive.
The time & date, certain status icons (for example, auto answer, DND, a new text message), or custom information (for example, notifications or company logo) can also display on the screen saver.
Note
The custom information is preset by your system administrator.
The SIP-T42S/T42G/T41S/T41G/T40P/T40G IP phone only displays custom information as the screen saver.
Topics
Changing the Waiting Time for Screen Saver Enabling/Disabling Time & Date and Status Icons Display Adding a Screen Saver from a USB Flash Drive Setting the Screen Saver Type
Changing the Waiting Time for Screen Saver You can change the waiting time for screen saver.
Procedure
1. Navigate toMenu->Basic->Display->Screensaver.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Display- >Screensaver.
2. Select the desired waiting time from theWait Time field.
3. Press Save.
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Enabling/Disabling Time & Date and Status Icons Display For the SIP-T48S/T48G/T46S/T46G IP phone, you can enable or disable your phone to display Time & Date and Status Icons on the screen saver.
Before You Begin
You cannot enable Time & Date and status icons display if your system administrator has set your phone to display cus- tom information on the screen saver.
Procedure
1. Navigate toMenu->Basic->Display->Screensaver.
2. Select the desired value from the Display Clock field. 3. Press Save.
The Time & Date and status icons displays on the screen saver, as shown below:
Adding a Screen Saver from a USB Flash Drive You can use a picture that is stored in your USB flash drive as the screen saver on your phone. When you set one of your pictures as the screen saver, the picture is displayed on the screen saver list.
The screen size varies by phone models:
l SIP-T48G/T48S IP phone screens are 7 inches (Resolution: 800x480).
l SIP-T46G/T46S IP phone screens are 4.3 inches (Resolution: 480x272).
We recommend you to add a picture less than 2.0 megapixels for T48G/T48S, 1.8 megapixels for T46G/T46S. Either the smaller or larger picture will be scaled proportionally to fit the screen.
Before You Begin
Make sure that the picture is in the root directory of your USB flash drive , and the USB flash drive is connected to your phone successfully.
Procedure
1. PressMenu->USB->Browse Photo.
2. Select the desired picture, and then press Preview.
3. Press Set as, and then select Set as screensaver.
4. Press OK.
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Setting the Screen Saver Type For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, you cannot set the screen saver type. The system administrator can set custom information displayed when screen saver starts.
For SIP-T48S/T48G/T46S/T46G IP phone, you can choose one of the following screen saver types:
l System
l Custom
l Server XML (shows custom information on the screensaver)
Before You Begin
If you want to set a custom picture as the screen saver, make sure that the custom picture has uploaded by your system administrator.
If you want to show custom information on the screen saver, make sure that the custom information has set by your system administrator.
Procedure
1. Navigate toMenu->Basic->Display->Screensaver.
2. Select the desired screen saver type from the Screensaver Type field.
l If you select System.
The IP phone will automatically set the built-in picture as the screen saver.
l If you select Custom.
The IP phone will automatically set the custom pictures as the screen saver, and display these pictures altern- ately.
l If you select Server XML.
The IP phone will automatically display the custom information (for example, notifications or company logo) on the screen saver.
3. Press Save.
Changing the Screen Backlight Brightness and Time You can change the backlight brightness of the LCD screen during phone activity and inactivity. The backlight bright- ness automatically changes when the phone is idle for a specified time.
You can change the screen backlight brightness and time in the following settings:
Active Level: The brightness level of the LCD screen when the phone is active. Digits (1-10) represent different bright- ness levels. 10 is the brightest level. It is only available for the SIP-T48S/T48G/T46S/T46G IP phone.
Inactive Level: The brightness of the LCD screen when the phone is inactive. You can select a low brightness or turn off the backlight. It is only available for the SIP-T48S/T48G/T46S/T46G IP phone.
Backlight Time: The delay time to change the brightness of the LCD screen when the phone is inactive. Backlight time includes the following settings:
l Always On: Backlight is on permanently.
l Always Off: Backlight is off permanently. It is not available for the SIP-T48S/T48G/T46S/T46G IP phone.
l 15s, 30s, 1min, 2min, 5min, 10min or 30min: Backlight is changed when the phone is inactive after the designated time (in seconds).
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Procedure
1. Navigate toMenu->Basic->Display->Backlight.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Display- >Backlight.
2. For the SIP-T48S/T48G/T46S/T46G IP phone, select the desired level from the Active Level field.
3. For the SIP-T48S/T48G/T46S/T46G IP phone, select the desired value from the Inactive Level field.
4. Select the desired time from the Backlight Time field.
5. Press Save.
Adjusting the Screen Contrast You can adjust the screen contrast of the LCD screen to make it easier to read.
The intensity of screen contrast ranges from 1 to 10 and the highest intensity is 10. It is only available for the SIP- T40P/T40G IP phone.
Procedure
1. Navigate toMenu->Settings->Basic Settings->Display->Contrast.
2. Select the desired value from the Contrast field.
3. Press Save.
Changing the Language The default language of the phone user interface is English. You can change the language for the phone user interface.
Note
The SIP-T48G/T46G/T42G/T41P IP phone does not support French (Canada), Portuguese (Latin) and Spanish (Latin).
Procedure
1. Navigate toMenu->Basic->Language.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Language.
2. Select the desired language.
3. Press Save.
Text displayed on the phone user interface will change to the selected language.
Time & Date You can set the time and date manually. The time and date format is also customizable.
Topics
Setting the Time and Date Manually Changing the Date Format
Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set the time and date manually.
Procedure
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1. Navigate toMenu->Basic->Time& Date->General->Manual Settings.
For the SIP-T48S/T48G IP phones, navigate toMenu->Basic->Time& Date->General. And then selectManual Set- tings from the pull-down list of Type.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Time& Date->Manual Settings.
2. Enter the specific date and time in the corresponding fields.
For the SIP-T46S/T46G IP phone, you can also press the up or down navigate key to select the desired date and time.
3. Press Save.
The time and date displayed on the LCD screen will change accordingly.
Changing the Date Format You can customize the date by choosing among a variety of time and date formats.
The built-in date formats are listed as below:
Date Format Example (2016-09-02)
WWWMMM DD Fri, Sep 02
DD-MMM-YY 02-Sep-16
YYYY-MM-DD 2016-09-02
DD/MM/YYYY 02/09/2016
MM/DD/YY 09/02/16
DDMMM YYYY 02 Sep, 2016
WWWDDMMM Fri, 02 Sep
Note
Your system administrator can customize the date format.
Procedure
1. Navigate toMenu->Basic->Time& Date->Time& Date Format.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Time& Date->Time& Date Format.
2. Select the desired date format from the Date Format field.
3. Select the desired time format from the Time Format field.
4. Press Save.
Setting a Key as Send You can set the # key or * key to perform as a send key while dialing.
Procedure
1. Navigate toMenu->Features->Others->General.
For the SIP-T48S/T48G IP phones, navigate toMenu->Features->General.
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47
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Features->Key As Send.
2. Select # or * from the Key As Send field, or select Disabled to disable this feature.
3. Press Save.
Customizing the Soft Keys You can customize the function of the soft keys displayed in the bottom of the Idle screen for the SIP- T42S/T42G/T41S/T41P/T40P/T40G IP phone. This feature is typically used to access frequently used functions, to create menu shortcuts to access frequently used phone settings. The soft keys perform the same functions as the hard keys.
Caution
We recommend that you should keep aMenu soft key, otherwise you may not access the phone settings.
Procedure
1. Navigate toMenu->Settings->Advanced Settings->Softkey Label.
2. Select the desired soft key, and then press Enter.
3. Select the desired key type from the Type field.
4. (Optional.) Select the desired line from the Account ID field.
5. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
6. (Optional.) Enter the corresponding value in the Value field.
7. Press Save.
Phone Lock Phone lock helps you to protect your phone from unauthorized use. You can lock your phone manually when you are not using it or lock it automatically after being idle for a specified time.
Topics
Phone Lock Types and Waiting Time Setting the Phone Lock Locking Your Phone Manually Unlocking Your Phone Changing Your Phone Unlock PIN
Phone Lock Types and Waiting Time There are three phone lock types:
l Lock theMenu soft key: it prevents unauthorized users from accessing the menu, changing the personal settings for your phone.
l Lock the Function keys: it only allows unauthorized users to use the keypad for placing a call, answering or reject- ing an incoming call and ending a call.
l Lock all keys: it only allows unauthorized users to use the keypad for dialing emergency number or authorized num- bers that set up by your administrator, answering or rejecting an incoming call and ending a call.
Note
The Volume key, HEADSET key and Speakerphone key are always available when you lock the phone.
You can set a waiting time to lock your phone automatically. If the waiting time is set to 0, the phone will not be auto- matically locked. You need to lock your phone manually.
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Setting the Phone Lock By default, the phone lock feature is disabled. If you want to lock your phone, you need to enable this feature. You can select to use which phone lock type and specify the waiting time to lock your phone automatically.
Procedure
1. Navigate toMenu->Basic->Phone Lock.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Phone Lock.
2. Enter the desired PIN (default PIN: 123) in the Unlock PIN field.
3. Press OK.
For the SIP-T48S/T48G IP phone, tap Save.
4. Select Enabled from the Lock Enable field.
5. Select a desired type from the Lock Type field (except the SIP-T48S/T48G IP phone).
6. Enter the desired interval between 0 and 3600 (seconds) of automatic phone lock in the Auto Lock field.
7. Press Save.
Related Topics
Phone Lock Types and Waiting Time
Locking Your Phone Manually If you have specified a timeout to lock your phone automatically, your phone will be locked after being idle for a spe- cified time. You can also lock your phone manually.
Before You Begin
Make sure that the phone lock is enabled and you have set a phone lock type.
Procedure
1. Long press # key to lock your phone immediately on the Idle screen.
When the phone is locked, the lock icon will appear on the LCD screen.
Related Topics
Setting the Phone Lock
Unlocking Your Phone
Procedure
1. Press any locked key, the LCD screen prompts you to enter a unlock PIN.
On the SIP-T48S/T48G IP phone, press any locked key or tap the touch screen.
2. Enter the desired PIN (default: 123) in the Unlock PIN field.
3. Press OK.
The lock icon disappears from the LCD screen.
Note If you forget the unlock PIN, you can enter the administrator password to unlock your phone, and then change the unlock PIN if allowed.
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49
Changing Your Phone Unlock PIN The default unlock PIN is 123. You can change your unlock PIN at any time for security reasons.
Procedure
1. Navigate toMenu->Basic->Change PIN.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Change PIN.
2. Enter the desired value in the Old PIN, New PIN and Confirm PIN field respectively.
The unlock PIN length must be within 15 digits.
3. Press Save.
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Audio Settings You can control certain audio settings on your phone, including adjusting the audio volume, setting a ring tone and key tone.
Topics
Adjusting the Volume Setting the Ring Tone Setting the Key Tone
Adjusting the Volume You can adjust the volume of audio during a call or when playing an audio file, and adjust the volume of phone ring- tone.
Topics
Adjusting the Audio Volume Adjusting the Ringer Volume
Adjusting the Audio Volume When you are playing an audio file (for example, call recording), choosing a ring tone or during a call, you can increase or decrease the volume of currently engaged audio devices (handset, speakerphone or headset).
Procedure
1. Press the Volume key to adjust the audio volume.
Related Topics
Setting a Ring Tone for the Phone Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Playing a Recorded Call
Adjusting the Ringer Volume When the phone is idle or ringing, you can increase or decrease the ringer volume. If ringer volume is adjusted to the minimum, the minimum volume icon will appear on LCD screen.
Procedure
1. Press the Volume key to adjust the ringer volume.
Note
Your system administrator can disable you to adjust the ringer volume.
Setting the Ring Tone You can choose from a variety of ring tones to distinguish your phone from your neighbors. You can set distinctive ring tones for groups or contacts in your local directory, so you can identify caller when your phone rings.
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You can also choose a unique ring tone for the different accounts on your phone.
The ring tones is used according to the priority: Contact ring tone>Group ring tone>Account ring tone >Phone ring tone.
Note
You can also choose a custom ring tone uploaded by your system administrator.
Topics
Setting a Ring Tone for the Phone Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact
Setting a Ring Tone for the Phone You can choose a ring tone for all incoming calls.
Procedure
1. Navigate toMenu->Basic->Sound->Ring Tones->Common.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Sound- >Ring Tones->Common.
2. Select a desired ring tone.
The ring tone is played automatically. You can press the Volume key to adjust the ringtone volume.
3. Press Save.
Related Topics
Adjusting the Audio Volume
Setting a Ring Tone for an Account You can select a unique ring tone for individual account.
Procedure
1. Navigate toMenu->Basic->Sound->Ring Tones.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Sound- >Ring Tones.
2. Select a desired account.
3. Select a desired ring tone.
The ring tone is played automatically. You can press the Volume key to adjust the ringtone volume.
If Common is selected, this account will use the ring tone selected for the phone.
4. Press Save.
Related Topics
Adjusting the Audio Volume
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Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your local directory. This helps you quickly identify callers according to the phone rings.
By default, the Auto is selected, and this group will use the ring tone according to the priority: Contact ring tone>Ac- count ring tone>Phone ring tone. If a specific ring tone is selected, this group will use the ring tone according to the priority: Contact ring tone>Group ring tone.
Note
You can only set a ring tone for a group that is added manually.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory.
2. Highlight a desired group.
On the SIP-T48S/T48G IP phone, tap Setting, and then select the desired group.
3. Press Option, and then select Detail.
On the SIP-T48S/T48G IP phone, tap after the group name.
4. Select a desired ring tone from the Ring field.
The ring tone is played automatically. You can press the Volume key to adjust the ringtone volume.
5. Press Save to accept the change.
On the SIP-T48S/T48G IP phone, tap OK to accept the change.
Related Topics
Adjusting the Audio Volume
Setting a Ring Tone for a Contact You can select a unique ring tone for various contacts in your directory. This helps you quickly identify callers accord- ing to the phone rings.
By default, the Auto is selected, and this contact uses the ring tone according to the priority: Group ring tone>Ac- count ring tone>Phone ring tone.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Select a desired ring tone from the Ring field.
The ring tone is played automatically. You can press the Volume key to adjust the ringtone volume.
5. Press Save.
Related Topics
Adjusting the Audio Volume
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Setting the Key Tone You can set the phone to produce a sound when pressing the keypad keys. The key tone is enabled by default.
Procedure
1. Navigate toMenu->Basic->Sound->Key Tone.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Sound- >Key Tone.
2. Select the desired value from the Key Tone field.
3. Press Save.
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Directory The Yealink IP phone provides several types of phone directories, depending on the phone models and what the sys- tem administrator has set up for you.
The phone provides the following types of directories by default:
l Local Directory
l Favorites
l Blacklist
l Mobile Contacts
l Remote Phone Book
Local Directory You can store up to 1000 contacts and 48 groups in your phones local directory, allowing you to edit, delete, search or simply dial a contact from the local directory.
Note
You can back up the local directory to the provisioning server. For more information, contact your system administrator.
Topics
Managing the Local Directory Groups Managing the Local Directory Contacts Moving a Local Directory Contact to Blacklist Searching for Local Directory Contacts
Managing the Local Directory Groups You can add, edit and delete contacts group in the local directory.
Topics
Adding Contact Groups Editing Contact Groups Deleting Contact Groups
Adding Contact Groups To help organize your contacts and make them easier to find, you can add additional groups in the local directory.
When you add a group in the local directory, you can specify a ring tone for this group.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory.
2. Press AddGroup (AddGr).
On the SIP-T48S/T48G IP phone, tap Setting->New Group.
3. Enter the desired group name in theName field.
On the SIP-T48S/T48G IP phone, enter the desired group name, and then tap to accept the change.
4. Select the desired group ring tone from the Ring field.
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On the SIP-T48S/T48G IP phone, tap .
5. Press Save.
On the SIP-T48S/T48G IP phone, tap OK.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Add.
Editing Contact Groups You can change the group name at any time.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory.
2. Highlight a desired group.
On the SIP-T48S/T48G IP phone, tap Setting, and then select the desired group.
3. Press Option, and then select Detail.
On the SIP-T48S/T48G IP phone, tap after the group name.
4. Edit the group information.
5. Press Save to accept the change.
On the SIP-T48S/T48G IP phone, tap to accept the change.
Deleting Contact Groups You can delete a group from local directory at any time. Note that you cannot delete the All Contacts group.
Procedure
1. Press Directory (Dir) orMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory.
2. Highlight a desired group.
On the SIP-T48S/T48G IP phone, tap Setting, and then select the desired group.
3. Press Option, and then select Delete.
On the SIP-T48S/T48G IP phone, tap before the group name.
A confirmation message is displayed, confirming that you want to delete the group.
4. Press OK to delete.
Managing the Local Directory Contacts You can add, edit and delete contacts in the local directory.
Topics
Adding Contacts Editing Contacts Deleting Contacts
Adding Contacts When you add a contact to your local directory, you can enter a unique name with up to three kinds of numbers of your choosing, including office number, mobile number or other number. You can set other information for your con- tact, including:
l Specify an account to use when calling this contact.
l Specify a ring tone for the contact.
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l Specify a contact photo to the contact (only available on the SIP-T48S/T48G/T46S/T46GIP phone).
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact you want to add does not belong to any group, enter the All Contacts.
3. Press Add.
4. Enter the name and the office, mobile or other numbers in the corresponding fields.
5. Select the desired account from the Account field.
6. Select the desired ring tone from the Ring field.
7. On the SIP-T48S/T48G/T46S/T46G IP phone, select a desired photo from the Photo field.
8. Press Save.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Add.
If the contact already exists in the local directory, the LCD screen will prompt Contact name existed!.
Related Topics
Adding a Favorite while Adding a Contact Diverting Calls to a Contact
Editing Contacts You can change or add more information to your contacts at any time.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Edit the contact information.
On the SIP-T48S/T48G IP phone, you can tap or to switch the contact you want to edit.
5. Press Save.
Deleting Contacts You can delete a contact or all contacts from the Local Directory.
Note If the contact added to the Favorites directory is deleted in the Local Directory, it will be automatically deleted from the Favorites directory.
Topics
Deleting a Contact Deleting All Contacts
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Deleting a Contact
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Select Delete.
On the SIP-T48S/T48G IP phone, tap Delete.
A confirmation message is displayed, confirming that you want to delete the contact.
5. Press OK to delete.
Deleting All Contacts
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
3. Press Option, and then select Delete All.
On the SIP-T48S/T48G IP phone, tap Setting, and then tap the checkbox of Select All. Tap Delete.
A confirmation message is displayed, confirming that you want to delete all contacts.
4. Press OK to delete.
Moving a Local Directory Contact to Blacklist You can move a contact in the local directory to blacklist. Incoming calls from this contact will be rejected auto- matically.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Select Add to Blacklist.
On the SIP-T48S/T48G IP phone, tap Blacklist.
A confirmation message is displayed, confirming that you want to move to blacklist.
5. Press OK.
Searching for Local Directory Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly.
Procedure
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59
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Press Search.
3. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number).
The contacts whose name or phone number matches the entered characters will display in the result list.
Favorites Favorites are the contacts in your local directory that you call most often. You can add contacts as favorites, view favor- ites, reorder favorites, and delete favorites. This feature is disabled by default. Check with your system administrator to find out if this feature is available on the phone.
The phone will automatically assign a Speed Dial key for a favorite from the first unused DSS key. If a DSS key is used, the IP phone will skip to the next unused DSS key.Favorites display consecutively according to their index numbers. The contact with the lowest number is displayed first. The contact name is displayed on the phone as a label.
You can quickly dial a number using the speed dial key. The order of speed dial number is office number>mobile num- ber>other number.
Note By default, the order of Speed Dial key assigned automatically is Line Key->Ext Key. Your system administrator can con- figure the assigned order of Speed Dial keys.
Topics
Adding Favorites Viewing Favorites Reordering Favorites Deleting Favorites
Adding Favorites Contacts that you add as favorites display in theFavorites directory on the phone. On all IP phones, except the black- and-white phones, a star is displayed for the favorite contact.
Topics
Adding a Favorite from Local Directory Adding a Favorite while Adding a Contact
Adding a Favorite from Local Directory You can add contacts as favorites from the local directory.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact you want to add does not belong to any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
4. Select Copy to Favorites.
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On the SIP-T48S/T48G IP phone, tap Favorite.
A notification is displayed asking if you want to automatically accept the next available index number (the current maximum index plus 10) or manually enter your own.
5. Press OK to automatically accept an index number or press Edit to enter an index number (1-999999999).
On the SIP-T48S/T48G IP phone, tap OK automatically accept an index number. Or tap Cancel, and then enter an index number (1-999999999) in the Favorites Index field.
If the favorite index of contact already exists, the LCD screen will prompt Favorites Index already exist!. The contact added to the Favorites directory also exists in the local directory.
Related Topics
Favorites Adding a Favorite while Adding a Contact
Adding a Favorite while Adding a Contact You can add a contact as a favorite by designating an index number while adding a contact.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact you want to add does not belong to any group, enter the All Contacts.
3. Press Add.
4. Enter the contact information.
5. Enter the desired favorite index (1-999999999) in the Favorites Index field.
6. Press Save.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Add.
If the contact already exists in the local directory, the LCD screen will prompt Contact name existed!. If the favorite index of contact already exists, the LCD screen will prompt Favorites Index already exist!.
The contact exists in the Favorites directory and local directory both.
Tip You can long press a desired line key to enter the Add Contact screen to add a favorite. Check with your system admin- istrator to find out if this feature is available on your phone.
Related Topics
Favorites Adding a Favorite from Local Directory
Viewing Favorites You can view a list of favorites in the favorites directory.
Procedure
1. Navigate toMenu->Directory->Favorites.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Favorites.
Related Topics
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Reordering Favorites
Reordering Favorites You can change the order in which your favorites display on the idle screen or in the favorites directory.
Procedure
1. Navigate toMenu->Directory->Favorites to enter the favorites directory.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Favorites.
2. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
3. Enter a new index number in the Favorites Index field. 4. Press Save.
Related Topics
Viewing Favorites
Deleting Favorites You can delete favorites to make room for new favorites. The contact remains in your local directory, but it is no longer a favorite.
Topics
Deleting a Favorite by Removing a Contact from Favorites Directory Deleting a Favorite by Deleting the Favorite Index Number
Deleting a Favorite by Removing a Contact from Favorites Directory
Procedure
1. Navigate toMenu->Directory->Favorites to enter the favorites directory.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Favorites.
2. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
3. Select Remove from Favorites.
On the SIP-T48S/T48G IP phone, tap Remove from Favorites.
A notification is displayed, asking if you want to remove the favorite.
4. Press OK.
The contact is only removed from favorites directory, it still remains in your local directory.
Deleting a Favorite by Deleting the Favorite Index Number
Procedure
1. Navigate toMenu->Directory->Favorites to enter the favorites directory.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Favorites.
2. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
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3. Delete the favorite index number in the Favorites Index field.
4. Press Save.
Blacklist Incoming calls from the blacklist contacts is rejected automatically. You can store up to 30 contacts; add, edit, delete or search for a blacklist contact in the blacklist.
Topics
Managing the Blacklist Contacts Moving a Blacklist Contact to the Local Directory
Managing the Blacklist Contacts You can add, edit and delete blacklist contacts.
Topics
Adding a Blacklist Contact Editing a Blacklist Contact Deleting Blacklist Contacts
Adding a Blacklist Contact
Procedure
1. Navigate toMenu->Directory->Blacklist.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Blacklist.
2. Press Add.
3. Enter the blacklist contacts name and the office, mobile or other numbers in the corresponding fields.
4. Select the desired account from the Account field.
If Auto is selected, you will use the default account when placing calls to the contact from the blacklist.
5. Press Save.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Add.
Editing a Blacklist Contact You can change or add more information to your blacklist contacts at any time.
Procedure
1. Navigate toMenu->Directory->Blacklist.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Blacklist.
2. Highlight a desired blacklist contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired blacklist contact.
3. Edit the blacklist contact information.
On the SIP-T48S/T48G IP phone, you can tap or to switch the contact you want to edit.
4. Press Save.
Deleting Blacklist Contacts You can delete a blacklist contact or all blacklist contacts to make room for new blacklist contact.
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Topics
Deleting a Blacklist Contact Deleting all Blacklist Contacts
Deleting a Blacklist Contact
Procedure
1. Navigate toMenu->Directory->Blacklist.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Blacklist.
2. Highlight a desired group.
On the SIP-T48S/T48G IP phone, tap after a desired blacklist contact.
3. Press Option, and then select Delete.
On the SIP-T48S/T48G IP phone, tap Delete.
A confirmation message is displayed, confirming that you want to delete the contact.
4. Press OK to delete.
Deleting all Blacklist Contacts
Procedure
1. Navigate toMenu->Directory->Blacklist.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Blacklist.
2. Press Option, and then select Delete All.
On the SIP-T48S/T48G IP phone, tap Setting, and then tap the checkbox of Select All. Tap Delete.
A confirmation message is displayed, confirming that you want to delete all contacts.
3. Press OK to delete.
Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to local directory. Incoming calls from this contact will not be rejected automatically.
Procedure
1. Navigate toMenu->Directory->Blacklist.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Blacklist.
2. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
3. Select Add to Contact.
On the SIP-T48S/T48G IP phone, select All Contacts from the pull-down list of Group.
A confirmation message is displayed, confirming that you want to move to contact. (except the SIP-T48S/T48G IP phone).
4. Press OK.
On the SIP-T48S/T48G IP phone, tap Save.
Mobile Contacts On the SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone, you can temporarily synchronize mobile phone contacts. The mobile phone contacts will be imported to your IP phone under Mobile Contacts directory. You can add mobile con- tacts to the local directory or blacklist, but you cannot add a contact to Mobile Contacts directory on your IP phone.
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Note If you disconnect the Bluetooth-enabled mobile phone from IP phone or disable the IP phone to synchronize phone con- tacts, the mobile contacts will not display.
Topics
Adding a Mobile Contact to the Local Directory/Blacklist Searching for Mobile Contacts Updating the Mobile Contacts
Adding a Mobile Contact to the Local Directory/Blacklist You can add mobile contacts to the Local Directory or Blacklist. The mobile contact that is added to the Local Directory or Blacklist will not disappear, even after you disconnect the mobile phone from the IP phone.
Before You Begin
Make sure your Bluetooth-enabled mobile phone has been paired with and connected to your IP phone, and mobile contact sync feature is enabled.
Procedure
1. Navigate toMenu->Directory->Mobile Contacts.
On the SIP-T48S/T48G IP phone, tap Directory->Mobile Contacts.
2. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
3. Select Add to Contact (or Add to Blacklist).
On the SIP-T48S/T48G IP phone, tap Add (or Blacklist).
4. Edit the corresponding fields.
5. Press Save.
The contact is successfully saved to the Local Directory or Blacklist.
Related Topics
Pairing and Connecting the Bluetooth-Enabled Mobile Phone Syncing the Mobile Contacts to the IP Phone
Searching for Mobile Contacts In the Mobile Contacts, you can enter search criteria to find your desired mobile contact quickly.
Before You Begin
Make sure your Bluetooth-enabled mobile phone has been paired with and connected to your IP phone, and mobile contact sync feature is enabled.
Procedure
1. Navigate toMenu->Directory->Mobile Contacts to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->Mobile Contacts.
2. Press Search.
3. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number).
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The contacts whose name or phone number matches the entered characters will display in the result list.
Related Topics
Pairing and Connecting the Bluetooth-Enabled Mobile Phone Syncing the Mobile Contacts to the IP Phone
Updating the Mobile Contacts You can update the Mobile Contact to synchronize the contacts you add, edit, delete on the mobile phone to your IP phone.
Before You Begin
Make sure your Bluetooth-enabled mobile phone has been paired with and connected to your IP phone, and mobile contact sync feature is enabled. Note that the IP phone should be authorized to temporarily synchronize the contacts stored in your mobile phone.
Procedure
1. Navigate toMenu->Directory->Mobile Contacts.
2. Press Option, and then select Update.
For the SIP-T48S/T48G IP phone, tap Update.
The LCD screen prompts Updating, please wait.
Note If you disconnect the mobile phone from IP phone when the IP phone is updating the Mobile Contacts, the LCD screen will prompt Fail to download mobile contacts!, and the mobile contacts will disappear from the IP phone directory list.
Related Topics
Pairing and Connecting the Bluetooth-Enabled Mobile Phone Syncing the Mobile Contacts to the IP Phone
Remote Phone Book Your system administrator can set the Remote Phonebook feature so that you can access your corporate directory dir- ectly from your phone. You can simply dial a contact number from the corporate directory. You can also search for a contact or add remote phone book contacts to the local directory.
You can only access up to 5 remote phone books on your phone. Check with your system administrator to find out if this feature is available.
Topics
Adding a Remote Phone Book Contact to the Local Directory/Blacklist Searching for Remote Phone Book Contacts
Adding a Remote Phone Book Contact to the Local Directory/Blacklist You can add Remote Phone Book contacts to the Local Directory or Blacklist. The contact you add from the remote phone book will not disappear, even after your system administrator deletes this contact from the Remote Phone Book.
Procedure
1. Navigate toMenu->Directory->Remote Phone Book.
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On the SIP-T48S/T48G IP phone, you can also tap Directory->Remote Phone Book.
2. Select the desired remote phone book. 3. Highlight a desired contact, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Select Add to Contact (or Add to Blacklist).
On the SIP-T48S/T48G IP phone, tap Add (or Blacklist).
5. Edit the corresponding fields. 6. Press Save.
Searching for Remote Phone Book Contacts In the Remote Phone Book, you can enter search criteria to find your desired contact quickly.
Procedure
1. Navigate toMenu->Directory->Remote Phone Book to enter the remote phone book.
On the SIP-T48S/T48G IP phone, you can also tap Directory->Remote Phone Book.
2. Select the desired remote phone book.
3. Press Search.
4. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number).
The contacts whose name or phone number matches the entered characters will display in the result list.
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Call History The IP phones maintain call history lists of Missed Calls, Placed Calls, Received Calls and Forwarded Calls.
Topics
Viewing History Records Adding a History Record to Local Directory/Blacklist Deleting History Records Disabling History Record
Viewing History Records You can view a list of up to 100 missed, placed, received and forwarded call records.
Procedure
1. Press History.
The LCD screen displays all call records.
2. Select a desired list.
3. Press Option, and then select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
The detailed information of the entry appears on the LCD screen.
Adding a History Record to Local Directory/Blacklist You can add a history record to the Local Directory or to Blacklist.
Procedure
1. Press History.
The LCD screen displays all call records.
2. Select a desired list.
3. Highlight a desired entry, and then press Option.
On the SIP-T48S/T48G IP phone, tap after the desired entry.
4. Select Add to Contact (or Add to Blacklist).
On the SIP-T48S/T48G IP phone, tap Add (or Blacklist).
5. Edit the corresponding fields.
6. Press Save.
Deleting History Records You can delete a call record or all call records from the call history list.
Topics
Deleting a Call Record Deleting All Call Records
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Deleting a Call Record
Procedure
1. Press History.
The LCD screen displays all call records.
2. Select a desired list.
3. Highlight a desired entry, and then press Delete.
On the SIP-T48S/T48G IP phone, tap after the desired entry, and then tap Delete.
Deleting All Call Records
Procedure
1. Press History.
The LCD screen displays all call records.
2. Select a desired list.
3. Press Option, and then select Delete All.
On the SIP-T48S/T48G IP phone, tap Setting, and then tap the checkbox of Select All. Tap Delete.
A confirmation message is displayed, confirming that you want to delete all the records.
4. Press OK to delete.
Disabling History Record History record feature is enabled by default, if you do not want to save the call log, you can disable this feature.
Procedure
1. Navigate toMenu->Features->Others->General.
For the SIP-T48S/T48G IP phone, navigate toMenu->Features->General.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Features->History Setting.
2. Select Disabled from theHistory Record field.
For the SIP-T48S/T48G IP phone, tap the Off radio box of theHistory Record field.
3. Press Save.
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Call Features The Yealink IP phone is designed to be easily used like a phone deployed on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Topics
Switching Among the Handset, Speakerphone and Headset Modes Changing the Default Account Placing Calls Answering Calls Silencing or Rejecting Incoming Calls Ending Calls Auto Redial Call Mute Call Hold Do Not Disturb (DND) Redirecting Incoming Calls Transferring Calls Conference Calls Call Recording Multicast Paging
Switching Among the Handset, Speakerphone and Headset Modes You can select the desired mode before placing a call, or can alternate among Speakerphone, Headset, and Handset modes during a call.
You can switch the audio output mode of a phone.
l Switching to handset mode
Pick up the handset to switch to the handset mode.
l Switching to speakerphone (hands-free) mode
Press the Speakerphone key to switch to the speakerphone (hands-free) mode. The LED indicator glows green when the speakerphone is activated. The SIP-T40P/T40G IP phone does not have key light.
l Switching to headset mode
Press the HEADSET key to switch to the headset mode. The LED indicator glows green when the headset is activated. The SIP-T40P/T40G IP phone does not have key light.
Note
Your system administrator can disable you to use handset, speakerphone (Hands-free) or headset mode.
Related Topics
Headset
Changing the Default Account If there are multiple accounts registered on the phone, the phone will use the default account to dial out by default.
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From the Idle screen, you can press the left or right navigation key to select the desired account as the default account for all IP phones. For the SIP-T48S/T48G/T46S/T46G IP phone, you can also change the default account from the menu.
Procedure
1. Navigate toMenu->Features->Others->Default Account.
For the SIP-T48S/T48G IP phone, navigate toMenu->Features->Default Account.
2. Select a desired account from the Default Account field.
3. Press Save.
Related Topics
Placing Calls
Placing Calls You can use your phone like a regular phone to place calls in many ways easily.
By default, the phone uses the default account to place a call.
Topics
Placing a Call from the Dialer Placing Multiple Calls Placing a Call with a Speed Dial Key Placing a Call Back to the Last Incoming Number Redialing a Number Dialing a Hotline Number Placing an International Call Placing a Call from the Call History Placing a Call from the Directory Placing an Anonymous Call
Placing a Call from the Dialer The Dialer enables you to enter a number to place a call and display a list of previously placed calls or similar numbers in your directory. You can also select a desired contact from the search list, or select a contact from the placed call list or Directory before you enter the number. On the SIP-T48S/T48G IP phone, you can select a desired contact from the left sidebar, or select a contact from the Directory or History.
Use your phone just like any other phone to make a call.
Note Your system administrator can configure the source list for searching and disable to display the placed call records. Check with your system administrator to find out if they are available on your phone.
Procedure
1. Do one of the following:
l Start typing a phone number.
l Press a desired line key.
l Pick up the handset, press the Speakerphone key or the HEADSET key.
2. Enter a number or select a contact.
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3. Press the OK key or Send.
Note Your system administrator can enable live keypad feature, which enables your phone to automatically dial out the phone number after a period of time without pressing the Send soft key. Check with your system administrator to find out if this feature is available on your phone.
Related Topics
Switching Among the Handset, Speakerphone and Headset Modes
Placing Multiple Calls When you are in a call, you can hold your current call and place a new call.
Procedure
1. Do one of the following:
l Press the line key. The active call is placed on hold.
l Press the HOLD key or Hold to place the original call on hold.
Press New Call (NewCall).
2. Enter the desired number or select a contact.
3. Press Send.
Related Topics
Call Hold
Placing a Call with a Speed Dial Key You can quickly dial a number which is used frequently or hard to remember by using a speed dial key.
Topics
Setting a Speed Dial Key Manually Speed Dialing a Contact Using a Speed Dial Key
Setting a Speed Dial Key Manually You can set a line key as a Speed Dial key for a contact number.
Before You Begin
If your system administrator has enabled the Favorites feature on the phone, you cannot manually set a Speed Dial key.
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Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select SpeedDial from the Type field.
4. Select a desired line from the Account ID field.
5. Do one of the following:
l (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Enter the contact number you want to dial out directly in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
Tip
You can long press a desired line key to set it as a Speed Dial key.
Speed Dialing a Contact Using a Speed Dial Key
Before You Begin
You need to set a line key as a Speed Dial key.
Procedure
1. Press a Speed Dial key when the phone is idle.
Related Topics
Setting a Speed Dial Key Manually
Placing a Call Back to the Last Incoming Number You can place a call back to the last incoming number quickly by using a Recall key.
Topics
Setting a Recall Key Recalling a Contact
Setting a Recall Key You can set a line key as a Recall key.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select ReCall from the Key Type field.
5. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
6. Press Save.
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Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Recalling a Contact
Before You Begin
You need to set a line key as Recall key.
Procedure
1. Press the Recall key.
Related Topics
Setting a Recall Key
Redialing a Number The phone keeps a record of all the placed calls. You can call the recent dialed phone number.
Procedure
1. Press the REDIAL key.
A record of Placed Calls displays on the phone screen.
2. Select the desired record, press Send.
Tip
Press the REDIAL key twice to call the last dialed number.
Dialing a Hotline Number You can configure a hotline number and hotline delay. Then the IP phone will dial out the hotline number auto- matically after the delay time when you lift the handset, press the Speakerphone key or the line key.
Topics
Setting a Hotline Number and Delay Time
Setting a Hotline Number and Delay Time
Procedure
1. Navigate toMenu->Features->Others->Hot Line.
On the SIP-T48S/T48G/T42S/T42G/T41S/T41P/T40G/T40P IP phone, navigate toMenu->Features->Hot Line.
2. Enter the desired number in theHotline Number field.
3. Enter the desired delay time between 0 and 10 (seconds) in theHotline Delay field.
4. Press Save.
Placing an International Call You can place an international call when you prefix the phone number with a plus sign (+).
Procedure
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1. Pick up the phone.
2. Press 123 to switch the input mode from 123 to abc.
3. Press star key (*) repeatedly until the plus sign (+) appears.
4. Press abc three times to switch the input mode from abc to 123.
5. Enter the phone number.
6. Press Send.
Placing a Call from the Call History You can place calls to the contact from the Call History list. The Call History list contains missed calls, placed calls, received calls, and forwarded calls.
Procedure
1. Press History.
The phone screen displays all call records.
2. Select a desired call list.
3. Select a desired call record, and press Send.
On the SIP-T48S/T48G IP phone, tap the desired contact.
Placing a Call from the Directory You can search or call contacts in your phone directories.
Procedure
1. Press Directory (Dir) or navigate toMenu->Directory.
2. Select the desired directory and contact group.
3. Select a desired contact, and press Send.
On the SIP-T48S/T48G IP phone, tap the desired contact.
If the selected contact has multiple numbers, select a desired number, and press Send.
Related Topics
Searching for Local Directory Contacts
Placing an Anonymous Call You can place a call to someone without revealing your identification by blocking your name or phone number from being displayed on the callees phone screen.
Note Anonymous call is not available on all servers. Check with your system administrator to find out if this feature is available on your phone.
You need to enable anonymous call for a specific line first, and then use this line to place calls.
Topics
Enabling Anonymous Call Placing a Anonymous Call
Enabling Anonymous Call
Before You Begin
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Check with your system administrator if the anonymous call on code or off code is required. If required, get it from your system administrator.
Procedure
1. Navigate toMenu->Features->Anonymous (Anonymous Call).
2. Select a desired line.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, select a desired line from the Line ID field.
3. Select Enabled from the Local Anonymous field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the Local Anonymous field.
4. (Optional.) Select the desired value from the Send Anony Code (Send Anonymous Code) field.
5. (Optional.) Enter the anonymous call on code and off code respectively in the On Code and Off Code field.
6. Press Save.
Placing a Anonymous Call
Before You Begin
Enable anonymous call for a specific line.
Procedure
1. Select the anonymous line to place a call.
The LCD screen of callees phone prompts an incoming call from anonymity.
If the callee enables anonymous rejection feature, your phone LCD screen may has a prompt that the callee does not accept calls from anonymous number.
Related Topics
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Enabling Anonymous Call Rejecting Anonymous Calls Automatically
Answering Calls When your phone receives an incoming call on your phone, you can choose to answer it in various ways, including answering a call or multiple calls, or answering calls automatically.
Topics
Answering a Call Answering a Call When in a Call Answering Calls Automatically
Answering a Call
Procedure
1. Do one of the following:
l Pick up the handset.
l Press the Speakerphone key. The key LED glows green (not on the SIP-T40P/T40G IP phone).
l Press the HEADSET key. The key LED glows green (not on the SIP-T40P/T40G IP phone).
l Press Answer or the line key that has the flashing green LED indicator.
The call is answered in the speakerphone (hands-free) mode by default.
Related Topics
Switching Among the Handset, Speakerphone and Headset Modes
Answering a Call When in a Call When you are in an active call and an incoming call arrives on the phone, the call waiting tone beeps, and the incom- ing call information is displayed.
Before You Begin
Enable call waiting feature on the phone.
Procedure
1. Press the Answer soft key.
The active call is placed on hold, and the incoming call becomes active.
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Related Topics
Enabling Call Waiting
Enabling Call Waiting Call waiting enables you to receive another call when there is already an active call on your phone. If it is disabled, the new incoming call will be rejected automatically.
You can enable call waiting feature to avoid missing important calls during a call. You can also set the phone to play a warning tone when the new incoming call arrives.
Before You Begin
Check with your system administrator if the call waiting on code or off code is required. If required, get it from your sys- tem administrator.
Procedure
1. Navigate toMenu->Features->Call Waiting.
2. Select Enabled from the Call Waiting field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the Call Waiting field.
3. Select Enabled from the Play Tone field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the Play Tone field.
4. (Optional.) Enter the call waiting on code or off code respectively in the On Code or Off Code field.
5. Press Save.
Answering Calls Automatically Auto answer enables you to automatically answer an incoming call in speakerphone (hands-free) mode when your phone is idle.
Note When you are in an active call and an incoming call arrives on the phone, the incoming call will not be automatically answered even if auto answer is enabled. Your system administrator can configure the phone to automatically answer the incoming call after ending all calls. Check with your system administrator to find out if it is available on your phone.
Procedure
1. Navigate toMenu->Features->Auto Answer.
2. Select a desired line.
3. Select Enabled from the Auto Answer field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the desired line.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, select Enabled from the Status field.
4. Press Save.
If the auto answer feature is enabled for the default account, the auto answer icon appears on the phone screen.
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Silencing or Rejecting Incoming Calls When you receive an incoming call, you can choose to silence or reject the call instead of answering.
Topics
Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Automatically
Silencing a Call You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification con- tinues to display on your phone.
Procedure
1. Press Silence.
Rejecting a Call Manually
Procedure
1. Press Reject to reject an incoming call.
Rejecting Anonymous Calls Automatically You can set your phone to automatically reject incoming calls from callers who have concealed their caller ID inform- ation (including name or phone number). Your phone does not ring, and you are not notified of an attempted call.
Before You Begin
Check with your system administrator if the anonymous call rejection on code or off code is required. If required, get it from your system administrator.
Procedure
1. Navigate toMenu->Features->Anonymous (Anonymous Call).
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Features->Anonymous Call.
2. Select a desired line.
For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, select a desired line from the Line ID field.
3. Select Enabled from the Local Anony Reject (Local Anonymous Rejection) field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the Local Anony Reject field.
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4. (Optional.) Select the desired value from the Send Rejection Code field.
5. (Optional.) Enter the anonymous call rejection on code and off code respectively in the On Code and Off Code field.
6. Press Save.
When the caller has anonymous call feature enabled and places a call to your IP phone, the call is automatically rejec- ted.
Related Topics
Placing an Anonymous Call
Ending Calls
Procedure
1. Do one of the following:
l If you are using the handset, press the Cancel key, End Call (EndCall) or hang up the handset.
l If you are using the headset, press the Cancel key or End Call (EndCall).
l If you are using the speakerphone, press the Cancel key, Speakerphone key or End Call (EndCall).
Tip You can press the HEADSET key to end calls. Check with your system administrator to find out if it is available on your phone.
Auto Redial Auto Redial enables you to redial a phone number automatically when the callee is busy.
Topics
Setting the Auto Redial Redialing a Call Automatically
Setting the Auto Redial You can enable auto redial, set the number of auto redial attempts and the time to wait between redial attempts.
Procedure
1. Navigate toMenu->Features->Others->Auto Redial.
For T48S/T48G/T42S/T42G/T41S/T41P/T40P/T40G, navigate toMenu->Features->Auto Redial.
2. Select Enabled from the Auto Redial field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the Auto Redial field.
3. Enter the desired time (between 1 and 300 seconds) in the Redial Interval field.
4. Enter the desired times (between 1 and 300) in the Redial Times field.
5. Press Save.
Redialing a Call Automatically
Before You Begin
Enable auto redial feature on the phone.
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Procedure
When the callee is busy, the phone screen prompts whether to auto redial the contact, press OK.
1. The phone screen displays the redial times and interval, press OK.
2. Wait for the designated period of time or press OK to redial the phone number immediately.
The phone will retry as many times as configured until the callee answers the call.
Related Topics
Setting the Auto Redial
Call Mute You can mute the microphone of the active audio device during an active call so that the other party cannot hear you.
Call mute applies to all modes (Handset, Headset and Speakerphone).
Topics
Muting/Unmuting Audio Keep Mute
Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but he/she cannot hear you.
Procedure
1. Press the MUTE key during a call.
The mute key LED glows red on all IP phones except the SIP-T40P/T40G IP phone.
2. Press the MUTE key again to unmute the call.
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The mute key LED goes out on all IP phones except the SIP-T40P/T40G IP phone.
Tip
You can also mute the microphone while phone is dialing or ringing, so that the other party cannot hear you when the call is set up.
Keep Mute In a call center or meet room, if incoming calls are answered automatically, the callers may hear your discussion with your colleagues. You can mute the phone in an idle state to prevent the unintended situation. The mute state of your phone persists across calls. The phone stays in the mute state until you unmute the microphone manually or until the phone restarts.
Before You Begin
Check with your system administrator if keep mute is configured on your phone.
Procedure
1. Press the MUTE key when the phone is idle.
The mute key LED glows red except on the SIP-T40P/T40G IP phone, and the mute icon appears on the Idle screen except the SIP-T42S/T42G/T41S/T41P IP phone.
2. Press the MUTE key again to deactivate the mute state.
Call Hold You can place an active call on hold and resume the call when you are ready. When you place a call on hold, your IP PBX may play music to the other party while waiting.
Topics
Holding a Call Resuming a Held Call Swapping Between Active and Held Calls
Holding a Call
Procedure
1. Press the HOLD key or Hold during a call.
The LCD screen indicates that the call is on hold.
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The phone ignores engaged audio device (handset or headset) and plays beep in the Speakerphone (hands-free) mode by default. The Speakerphone key will light up for 1 second along with the beep except on the SIP-T40P/T40G IP phone.
Note The phone plays beep of a specified frequency softly to remind you that you still have a call on hold. Your system admin- istrator can customize the frequency and configure when to play beep.
Resuming a Held Call
Procedure
1. Press the HOLD key again, corresponding line key or Resume.
If multiple calls are placed on hold, select the desired call first.
Swapping Between Active and Held Calls You can easily switch between active and held calls.
Procedure
Do one of the following to swap the active and held calls:
l If the call is active, press the Swap soft key.
l If the call is held, press the corresponding line key to swap to the active call.
Do Not Disturb (DND) DND enables your phone to reject all incoming calls automatically when you do not want to be interrupted. You can enable DND globally on the phone or enable DND for specific lines.
If you want to receive specific numbers when DND is enabled, you can ask your system administrator to set DND Authorized Numbers.
Note
Check with your system administrator to find out if the DND feature is available on your phone.
Topics
Rejecting Calls with DND on All Lines Rejecting Calls with DND on Specific Lines Deactivating DND
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Rejecting Calls with DND on All Lines You can activate DND for all the lines on your phone. The phone will reject all incoming calls automatically.
Note
If both DND and busy forward are activated on the phone, calls will be forwarded to the configured destination number.
Procedure
1. Navigate toMenu->Features->DND.
2. Select Enabled from the DND Status field.
On the SIP-T48S/T48G IP phone, tap On radio box of the DND Status field.
3. Press Save.
The DND icon appears in the status bar.
Tip
To activate or deactivate DND quickly, press the DND soft key when the phone is idle.
Related Topics
Deactivating DND Icons in the Status Bar Redirecting Incoming Calls
Rejecting Calls with DND on Specific Lines By default, the DND feature applies to all lines on your phone. Your system administrator can change the DNDmode to Custom so that you can enable DND for specific lines.
Before You Begin
The DNDmode is set to Custom. Check with your system administrator if the DND on code or off code is required. If required, get it from your system administrator.
Procedure
1. Press DND when the phone is idle.
2. Select a desired line, and then press Enter.
3. Set DND Status to On.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, select Enabled from the DND Status field.
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4. (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field.
5. Press Save.
The DND icon appears on the desired line. If you activate DND on the default line, the DND icon will appear both on the line and in the status bar.
Tip
You can press the All On soft key to activate DND for all lines.
Related Topics
Deactivating DND Icons in the Status Bar Line Key Icons
Deactivating DND You can deactivate DND when you are ready to resume receiving calls again.
Procedure
1. Navigate toMenu->Features->DND.
2. (Optional) If the DND is activated on specific lines, select a desired line, and then press Enter.
3. Set DND Status to Off.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, select Disabled from the DND Status field.
4. Press Save.
The DND icon disappears.
Tip To deactivate DND quickly, press theDND soft key when the phone is idle. You can press the All Off soft key to deactivate DND for all lines when deactivating it for a specific line.
Related Topics
Rejecting Calls with DND on All Lines Rejecting Calls with DND on Specific Lines
Redirecting Incoming Calls You can redirect incoming calls by forwarding all incoming calls to a contact, forwarding an incoming call manually, forwarding incoming calls with a forward key or diverting calls from a specific contact to another contact.
Topics
Forwarding Calls Diverting Calls to a Contact
Forwarding Calls You can forward calls from any line on your phone to a contact. There are two ways of forwarding your calls:
l Forwarding calls in special situations, such as when the phone is busy or there is no answer, or forwarding all incom- ing calls to a contact immediately.
If you want to receive specific numbers when Forward is activated, you can ask your system administrator to set For- ward Authorized Numbers.
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l Manually forwarding an incoming call to a number.
Topics
Forwarding All Incoming Calls to a Contact Forwarding an Incoming Call Manually Forwarding Incoming Calls with a Forward Key
Forwarding All Incoming Calls to a Contact You can set up your phone to forward all incoming calls to a contact with one of the following types:
l Always Forward: Forwards all incoming calls immediately.
l Busy Forward: Forwards incoming calls when you are busy in a call.
l No Answer Forward: Forwards incoming calls when no one answers the calls.
Topics
Forwarding All Incoming Calls on All Lines Forwarding All Incoming Calls on Specific Lines Deactivating Call Forward
Forwarding All Incoming Calls on All Lines
Before You Begin
Check with your system administrator if the forward on code or off code is required. If required, get it from your system administrator.
Procedure
1. Navigate toMenu->Features->Call Forward.
2. Select a desired forwarding type and select Enabled from the corresponding field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the corresponding field.
3. Do one of the following:
l Enter the contact number you want to forward incoming calls to in the Forward to field. l For the SIP-T46S/T46G IP phone, highlight the Forward to field. Press Directory (Dir), and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
4. If you select theNo Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.
5. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field.
6. Press Save.
The call forward icon on the Idle screen indicates that the call forward is activated.
Tip
When the phone is idle, you can press a Forward key to activate always forward feature to a specific contact.
Forwarding All Incoming Calls on Specific Lines By default, the forward setting applies to all lines on your phone. Your system administrator can change the forward mode to Custom so that you can set Forward setting for specific lines.
Before You Begin
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The call forward mode is set to Custom. Check with your system administrator if the forward on code or off code is required. If required, get the forward on code or off code from your system administrator.
Procedure
1. Navigate toMenu->Features->Call Forward.
2. Select a desired line.
3. Select a desired forwarding type and select Enabled from the corresponding field.
For the SIP-T48S/T48G IP phone, tap the On radio box of the corresponding field.
4. Do one of the following:
l Enter the contact number you want to forward incoming calls to in the Forward to field. l For the SIP-T46S/T46G IP phone, highlight the Forward to field. Press Directory (Dir), and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
5. If you select theNo Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.
6. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field.
7. Press Save.
The forward icon appears on the desired line. If you activate forward on the default line, the forward icon will appear both on the line and in the status bar.
Tip
You can press the All Lines soft key to activate forward for all lines.
Deactivating Call Forward You can deactivate call forward when you no longer want to forward your calls.
Procedure
1. Navigate toMenu->Features->Call Forward.
2. If the forward is activated for specific lines, select a desired line.
3. Select the desired forwarding type and select Disabled from the corresponding field.
For T48S/T48G, tap the Off for the desired forwarding type.
4. Press the Save soft key.
Tip
You can press the All Lines soft key to deactivate forward for all lines when deactivating it for a specific line.
Forwarding an Incoming Call Manually You can manually forward the call to another contact while your phone rings.
Procedure
1. When the phone is ringing, press Forward.
2. Enter the number you want to forward the incoming call to.
3. Press the OK key or Send.
On the T48S/T48G IP phone, tap Forward.
The LCD screen prompts a call forward message.
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Forwarding Incoming Calls with a Forward Key By default, when the phone receives an incoming call, you can easily press the Forward key to forward the incoming call to a specific contact. When the phone is idle, you can also press the Forward key to activate always forward feature to forward incoming calls to a specific contact.
Topics
Setting a Forward Key Forwarding Incoming Calls Using a Forward Key
Setting a Forward Key You can set a line key as a Forward key, and specify a contact you want to forward the incoming calls to for this key.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Forward (FWD) from the Key Type field.
5. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter the contact number you want to forward the incoming calls to in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Forwarding Incoming Calls Using a Forward Key
Before You Begin
You need to set a Forward key with a specific contact. Make sure your system administrator has set the forward mode to Phone.
Procedure
1. Do the following:
l When the phone is idle, press the forward key to activate the always forward feature.
The LCD screen prompts you the Always Forward feature is activated and the contact number that all incoming call will forward to.
l When the phone is ringing, press the forward key to quickly forward the call to the specific contact.
Tip
If the forward feature is activated, you can press another Forward key to switch the target contact number when the phone is idle.
Diverting Calls to a Contact You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
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Procedure
1. Press Directory (Dir) or navigate toMenu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate toMenu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap after the desired contact.
4. Edit the contact information.
On the SIP-T48S/T48G IP phone, you can tap or to switch the contact you want to edit.
5. Enter a contacts number you want to divert the call to in the Auto Divert field.
6. Press Save.
Related Topics
Forwarding Calls
Transferring Calls During a call, you can transfer the call to another contact in one of three ways:
l Blind Transfer: Transfer a call directly to the third party without consulting.
l Semi-Attended Transfer: Transfer a call when receiving ringback.
l Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Topics
Performing a Blind Transfer Performing a Semi-Attended/Attended Transfer Performing Transfer to an Existing Call Performing Transfer with a Transfer Key
Performing a Blind Transfer You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Press the TRANSFER key or Transfer (Trans) during a call.
2. On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phones, select New Call first.
3. Do one of the following:
l Enter the number or select a contact from the placed call list you want to transfer to.
l If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly.
l Press Directory (Dir). Select a desired contact from the Directory list(s).
On the SIP-T48S/T48G IP phone, tap the Directory or History. Tap the desired contact.
4. Press B Transfer (B Trans) or the TRANSFER key to complete the transfer.
Tip
If you are using a handset, the transfer can be completed by hanging up the handset.
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Performing a Semi-Attended/Attended Transfer You can transfer a call to another contact immediately when receiving ringback or after consulting with her/him first.
Procedure
1. Press the TRANSFERkey or Transfer (Trans) during a call.
2. Do one of the following:
l Enter the number or select a contact from the placed call list you want to transfer the call to.
l Press Directory (Dir). Select a desired contact from the Directory list(s).
On the SIP-T48S/T48G IP phone, tap the Directory or History. Tap the desired contact.
3. Press the OK key or Send.
4. Do one of the following:
l When you hear the ringback tone, press the TRANSFERkey or Transfer (Trans) to finish a semi-attended transfer.
l After the contact answers the call, press the TRANSFERkey or Transfer (Trans) to finish an attended transfer.
Tip
If you are using a handset, the transfer can be completed by hanging up the handset.
Related Topics
Setting a Speed Dial Key Manually Performing Transfer with a Transfer Key
Performing Transfer to an Existing Call If there are multiple calls on the SIP-T42S/T42G/T41S/T41P/T40P/T40G phone, you can transfer a call to an existing call.
Before You Begin
Your system administrator has enabled the Allow Trans Exist Call feature.
Procedure
1. Press the TRANSFER key or Transfer (Trans) during a call.
2. Select the desired hold call you want to transfer the call to, and then press Select.
The call is then connected to the call which you are transferring to.
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Performing Transfer with a Transfer Key By default, you can transfer a call to a specific contact directly using a Transfer key during a call. Your system admin- istrator can also set your phone to perform attended transfer when using a Transfer key.
Topics
Setting a Transfer Key Performing a Blind Transfer Using a Transfer Key Performing a Semi-Attended/Attended Using a Transfer Key
Setting a Transfer Key You can set a line key as a Transfer key, and specify a contact you want to transfer a call to for this key.
Procedure
1. Navigate toMenu->Features->DSS Keys, and then select a desired line key.
2. Select Key Event from the Type field.
3. Select Transfer (Trans) from the Key Type field.
4. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter the contact number you want to transfer the call to in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
5. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Performing a Blind Transfer Using a Transfer Key
Before You Begin
You need to set a Transfer key with a specific contact. By default, your system administrator has set your phone to per- form blind transfer by Transfer key.
Procedure
1. Press the Transfer key during a call.
The call is transferred to the specific contact directly.
Related Topics
Setting a Transfer Key
Performing a Semi-Attended/Attended Using a Transfer Key
Before You Begin
You need to set a Transfer key with a specific contact. Your system administrator has set your phone to perform atten- ded transfer by Transfer key.
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Procedure
1. Press the Transfer key during a call.
The phone calls the specific contact first. Wait until you hear the ringback tone or until the contact answers the call.
2. Press the Transfer key again.
Related Topics
Setting a Transfer Key
Conference Calls The Yealink IP phones support three-way local conference and multi-way network conference.
Note Network conference is not available on all servers. Check with your system administrator to find out if it is available on your phone.
Topics
Local Conference Network Conference
Local Conference The IP phones support three-way (including yourself) conference call, which is the default conference type called Local Conference. You can set up a conference between an active call and a hold call at any time by pressing the Con- ference (Conf) soft key.
Note
Check with your system administrator to find out if local conference is enabled on your phone.
Topics
Setting Up a Local Conference Call Joining Two Calls in a Conference Joining a Transfer Target and a Transferee into a Conference Holding/Resuming a Conference Call Muting/Unmuting a Conference Call Splitting a Conference Call Managing Conference Participants Ending a Conference Call
Setting Up a Local Conference Call
Procedure
1. Place a call to the first party.
2. When the first party answers the call, press Conference (Conf) to place a new call.
3. Enter the number of the second party to dial out.
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You can also select a desired contact from the search list, or select a contact from the placed call list or Directory before you enter the number. On the SIP-T48S/T48G IP phone, you can select a desired contact from the left side- bar, or select a contact from the Directory or History.
The active call is placed on hold.
4. When the second party answers the call, press Conference (Conf) again to join all parties in the conference.
Joining Two Calls in a Conference You can select a hold call to join into a conference call with the active call.
Procedure
1. Place two or more calls using the same or different accounts on the phone.
2. Select the desired call for conference and ensure that the call is active.
3. Press Conference (Conf).
4. Select a desired hold call, and then press Send.
On the SIP-T48S/T48G IP phone, tap the desired hold call from the left sidebar.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Select.
The active call and the selected hold call are joined into a conference. If there are multiple hold calls, the other hold calls on the same or different accounts remain hold.
Joining a Transfer Target and a Transferee into a Conference After consulting with the contact you want to transfer a call to, you can also join the two calls in a conference.
Procedure
1. Press Conference (Conf) after talking with the contact you want to transfer a call to.
The transferee and the transfer target are joined into a conference.
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Related Topics
Performing a Semi-Attended/Attended Transfer
Holding/Resuming a Conference Call When you place a conference call on hold, both the other two participants are placed on hold. The other two par- ticipants cannot hear each other until you resume the held conference call.
Procedure
1. Press the HOLD key or Hold to place the conference on hold.
2. Press the HOLD key again or Resume to resume the held conference call.
Muting/Unmuting a Conference Call You can mute the local microphone during a conference call so that the other two participants can hear each other except you.
Procedure
1. Press the MUTE key to mute the conference.
2. Press the MUTE key again to unmute the conference.
Splitting a Conference Call You can split the conference call into two individual calls. After you split a conference call, the conference call ends, and the other two parties are held. You can resume one of the hold calls.
Procedure
1. Press Split.
Managing Conference Participants You can manage conference participants in the following ways:
l Mute a participant
l Hold a participant
l Remove a participant from the conference
Procedure
On the SIP-T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G IP phone, pressManage, and then select the desired party, you can do the following:
l Press Far Mute (FarMute) to mute the party. The muted party can hear everyone, but no one can hear the muted party.
l Press Far Hold (FarHold) to hold the party. The held party cannot hear anyone, and no one can hear the held party.
l Press Remove to remove the party from the conference call.
l Press Back to return to the previous screen.
On the SIP-T48S/T48G IP phone, you can do the following:
l Tap to mute the party. The muted party can hear everyone, but no one can hear the muted party. The icon changes to .
l Tap to hold the party. The held party cannot hear anyone, and no one can hear the held party. The icon
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changes to .
l Tap to remove the desired party from the conference call.
A confirmation message is displayed, confirming that you want to remove the party. Tap OK to remove the party from the conference call.
Ending a Conference Call By default, the other two parties drop the call when you end the conference call. However, your system administrator can set up that the other two parties remain connected when you end the conference call.
Procedure
1. Press End Call (EndCall) to drop the conference call.
Network Conference If your system administrator has set network conference feature on your phone, you can initiate a conference with mul- tiple participants.
Topics
Setting Up a Network Conference
Setting Up a Network Conference
Procedure
1. Place a call to the first party.
2. Press Conference (Conf) to place a new call.
The active call is placed on hold.
3. Enter the number of the second party, and then press the OK key or Send.
4. When the second party answers the call, press Conference (Conf) to add the second party to the conference.
5. Press Conference (Conf) to place a new call.
The conference call is placed on hold.
6. Enter the number of the new party, and then press the OK key or Send.
7. When the new party answers the call, press Conference (Conf) to add the new party to the conference.
8. Repeat steps 5 to 7 until you add all parties.
Note The procedures for setting up a network conference call on specific servers may be different from introduction above. Contact your system administrator for more information.
Call Recording On the SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone, you can record active calls onto a USB flash drive connected to your IP phone, and the recordings are saved as *.wav files.
Recording using a USB flash drive is not available by default. Check with your system administrator to find out if this feature is available on your phone.
Note For more information on how to attach a USB flash drive, please refer to the Quick Start Guide for your IP phone on your phone's support page on Yealink Support. The size of a single recording file should be less than 2G.
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Topics
Recording a Call Managing a Call While Recording Pausing a Recording Pausing a Recording Resuming a Recording Resuming a Recording Stopping a Recording Playing a Recorded Call Pausing/Resuming a Recording Fast Forwarding/Rewinding a Played Recorded Call Stopping a Playback Deleting a Recorded Call Viewing the Available Recording Time
Recording a Call You can record active calls on the phone. You cannot record calls when there are no connected calls, when you place a new call, transfer a call or initiate a conference, or when you have an incoming call.
Important Before call recording, especially those involving PSTN, it is necessary to know about the rules and restrictions of any gov- erning call recording in the country where you are. It is also very important to inform all the call parties that you are recording and ask for their consent before recording the conversation.
Procedure
1. During a call, pressMore->Start REC.
The LCD screen displays a recording icon and recording duration.
Managing a Call While Recording You can hold/resume, mute, transfer, place a new call or set up a conference call during recording. All calls you handle during a recording are recorded in a same file.
If your call is placed on hold, the recording is paused. It means that both you and the remote party are not recorded. If you mute the call, the muted party is not recorded.
Pausing a Recording You can pause a recording during a call at any time. Both you and other parties are not recorded.
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Procedure
1. PressMore, and then press PauseREC.
The pause recording icon appears on the LCD screen and the duration stops counting.
Resuming a Recording You can resume a paused recording during a call.
Procedure
1. PressMore, and then press ReREC.
The recording continues within the same file.
Stopping a Recording You can stop recording during a call. When you end a call during recording, the recording will also be stopped and saved as *.wav file in the USB flash drive automatically.
Procedure
l PressMore, and then press StopREC.
The recording icon and recording duration disappears. A message is displayed, prompting that the call is recorded successfully.
l PressMore and then press End Call (EndCall).
The recording icon and recording duration disappears, and the phone returns to the Idle screen. A prompt message is displayed, prompting that the call is recorded successfully.
Playing a Recorded Call You can browse and play back the recorded files on your phone.
During the recording plays, you can switch among Speakerphone (hands-free) modes by pressing the speakerphone key, Handset modes by pressing the HEADSET key or Handset mode by picking up the handset.
Tip
You can also play back the recorded calls on the phone or on a computer using an application capable of playing .wav files.
Procedure
1. Navigate toMenu->USB->Browse Audio.
The LCD screen shows all recorded files (file name, duration time and file size) in the Browse Audio list. The file- name consists of the recording time & date, the other partys number/IP address/name (or the first persons num- ber/IP address/name you called).
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2. Select a desired file to play.
The length of the recording and a progress bar are displayed as the recording plays.
You can press the Volume key to adjust the volume of audio output.
Related Topics
Switching Among the Handset, Speakerphone and Headset Modes Adjusting the Audio Volume
Pausing/Resuming a Recording When you receive an incoming call while playing a recording, the recording is paused automatically. You can resume the playback after handling the call. You can also pause the recording manually at any time.
Procedure
1. Press Pause to pause the playback. The Play soft key appears on the LCD screen.
On the SIP-T48S/T48G IP phone, tap to pause the playback. Then appears on the touch screen.
2. Press Play to resume the playback.
On the SIP-T48S/T48G IP phone, tap .
Fast Forwarding/Rewinding a Played Recorded Call While a recorded call plays, you can fast forward or rewind the playback at any time.
Procedure
l Press F.Fwd ( ) to skip forward the playback. Press once to skip forward 8 seconds.
l Press F.Rew ( ) to rewind the playback. Press once to rewind 8 seconds.
On the SIP-T48S/T48G IP phone, drag the slider to skip forward the playback or rewind the playback.
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Stopping a Playback When you finish listening to a recording, you can stop playing by pressing the Back soft key. The phone returns to the Browse Audio screen. On the SIP-T48S/T48G IP phone, tap to stop the playback.
Deleting a Recorded Call You can delete the recorded calls when you need additional space on your USB drive.
Procedure
1. Navigate toMenu->USB->Browse Audio.
2. Highlight a desired recording, and then press Delete.
On the SIP-T48S/T48G IP phone, tap after the desired recording.
A confirmation message is displayed, confirming that you want to delete the audio.
3. Press OK to delete.
Viewing the Available Recording Time When you insert a USB flash drive to the IP phone during a call, a message will pop up to tell you how much time is available for recording.
During a recording, if there is insufficient free space (30 minutes or 10 minutes left) on the USB flash drive, the IP phone will prompt you a message (XX minutes left for call recording). If no free space on the USB flash drive during recording, recording is stopped and saved in the USB flash drive automatically.
You can also view the storage space of the USB flash drive and check the available recording time before recording, since the insufficient free space may result in call recording failure.
Procedure
1. Navigate toMenu->USB->Storage Space.
Multicast Paging Multicast Paging allows you to easily and quickly broadcast instant audio announcements to users who are listening to a specific multicast group on a specific channel.
The IP phone supports the following 31 channels:
l 0: Broadcasts are sent to channel 0. Note that the Yealink IP phones running firmware version 80 or earlier can be regarded as listening to channel 0. It is the default channel.
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l 1 to 25: Broadcasts are sent to channel 1 to 25. We recommend that you specify these channels when broadcasting with Polycom IP phones which have 25 channels you can listen to.
l 26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when broad- casting with Yealink IP phones running firmware version 81 or later.
Note that all IP phones that you want to include in the multicast paging group need to be in the same network, since a broadcast is used. The IP phone can only send/receive broadcasts to/from the listened channels. Other channels broadcasts will be ignored automatically by the IP phone.
Topics
Sending Multicast Paging Receiving Multicast Paging Managing a Paging Call
Sending Multicast Paging Yealink IP phone supports up to 31 groups for paging. You can assign a label to each group to identify the phones in the group, such as All, Sales, or HR.
You can set a line key as Multicast Paging key or Paging list key on the phone, which allows you to send announce- ments to the phones with pre-configured multicast address(es) on specific channel(s).
Note Multicast RTP is one way only from the sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
Topics
Setting a Multicast Paging Key Setting a Paging List Key Setting a Paging Group Deleting a Paging Group Sending a Paging by a Multicast Paging Key Sending Pages by a Paging List Key
Setting a Multicast Paging Key You can set a Multicast Paging key for a paging group, which allows you to send announcements quickly on the idle screen.
Before You Begin
Get the multicast IP address and port number from your system administrator.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. SelectMulticast Paging from the Key Type field.
5. (Optional.) Enter the paging group name in the Label field.
6. Enter the multicast IP address and port number (for example, 224.5.6.20:10008) in the Value field.
7. Enter the desired channel between 0 and 30 in the Channel field.
8. Press Save.
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Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Setting a Paging List Key You can set a Paging List key to easily access the paging groups on the idle screen.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Paging List from the Key Type field.
5. (Optional.) Enter the string that will display on the LCD screen in the Label field.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Setting a Paging Group
Before You Begin
Get the multicast IP address and port number from your system administrator.
Procedure
1. Press the paging list key when the phone is idle.
If the paging list key is not set, you can also navigate toMenu->Features->Others->Paging List for the SIP- T46S/T46G IP phone orMenu->Features->Paging List for other IP phones.
2. Select a desired paging group.
The default tag is Empty if it is not configured before.
3. Press Option, and then select Edit.
For the SIP-T48S/T48G IP phone, tap Edit.
4. Enter the multicast IP address and port number (for example, 224.5.6.20:10008) in the Address field.
5. Enter the string that will display on the LCD screen in the Label field.
6. Enter the desired channel between 0 and 30 in the Channel field.
7. Press Save.
8. To set more paging groups, repeat steps 2 to 7.
Deleting a Paging Group
Procedure
1. Press the paging list key when the phone is idle.
If the paging list key is not set, you can navigate toMenu->Features->Others->Paging List on the SIP-T46S/T46G IP phone orMenu->Features->Paging List on other IP phones.
2. Select a desired paging group.
3. Press Option, and then select Delete.
On the SIP-T48S/T48G IP phone, tap Delete.
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A confirmation message is displayed, confirming that you want to delete the paging group.
4. Press OK.
Sending a Paging by a Multicast Paging Key
Before You Begin
You need to set a Multicast Paging key in advance.
Procedure
1. Press the Multicast Paging key when the phone is idle.
Both your phone and receivers phone play a warning tone and the multicast RTP session will be automatically answered on the receivers phone in the speakerphone (hands-free) mode.
On the SIP-T48S/T48G IP phone, the multicast paging key icon indicator will become and solid. On other IP phones, the multicast paging key LED glows green.
The following figure shows a multicast RTP session on the phone:
Related Topics
Setting a Multicast Paging Key
Sending Pages by a Paging List Key
Before You Begin
You need to set a Paging List key in advance.
Procedure
1. Press the paging list key when the phone is idle.
2. Select a desired paging group.
3. Press Paging to send RTP.
Both your phone and receivers phone play a warning tone and the multicast RTP session will be automatically answered on the receivers phone in the speakerphone (hands-free) mode.
Related Topics
Setting a Paging List Key
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Receiving Multicast Paging You system administrator has set a listening paging group for you, and then you can receive a paging call when the phone is idle. The paging call is automatically answered on your phone.
When there is a voice call or a paging call in progress, or when DND is activated on your phone, the phone handles the new paging call differently which depends on multicast listening settings configured by your system administrator.
Managing a Paging Call During a paging call, you can do the following:
l Press Hold to place the current paging call on hold.
The paging call is placed on hold and receivers phone releases the session.
l Press Resume to resume the held paging call.
The multicast RTP session is re-established.
l Press End Call (EndCall) to end the paging call.
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Advanced Features This chapter explains how to use the advanced features on the IP phone.
Topics
Call Completion Call Pickup Call Park and Call Retrieve Busy Lamp Field (BLF) BLF List Shared Line Intercom Messages Hot Desking Automatic Call Distribution (ACD)
If you require additional information or assistance with your new phone, contact your system administrator.
Call Completion When you place a call and the callee is temporarily unavailable to answer the call, call completion allows your phone to monitor the busy party and establish a call after the busy party becomes available to receive a call.
Note
Call completion is not available on all servers. For more information, contact your system administrator.
Topics
Enabling Call Completion Using Call Completion
Enabling Call Completion
Procedure
1. Navigate toMenu->Features->Others->Call Completion.
For T48S/T48G/T42S/T42G/T41S/T41P/T40P/T40G, navigate toMenu->Features->Call Completion.
2. Select Enabled from the Call Completion field.
For the T48S/T48G IP phone, tap the On radio box of the Call Completion field.
3. Press Save.
Using Call Completion
Before You Begin
Enable call completion feature on the phone. You place a call and the callee is temporarily unavailable to answer the call.
Procedure
1. The phone screen prompts whether to wait for the callee, press OK to activate the call completion feature.
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2. When the callee becomes idle, the phone screen prompts whether to dial the number, press OK to dial the number.
Related Topics
Enabling Call Completion
Call Pickup You can use call pickup to answer someone elses incoming call on your phone. Check with your system administrator to find out if this feature is available on your phone.
The Yealink IP phone supports Directed Call Pickup and Group Call Pickup.
l Directed Call Pickup: allows you to pick up incoming calls from another phone. l Group Call Pickup: allows you to pick up incoming calls to any phone within a predefined group of phones, without dialing the extension of another phone.
Topics
Picking up a Call Directly Picking up a Group Call Picking up a Call with a Directed Pickup Key Picking up a Call with a Group Pickup Key
Picking up a Call Directly You can answer a call that rings on another phone. If there are multiple incoming calls on the phone at the same time, you can only pick up the first incoming call.
Before You Begin
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The target phone receives an incoming call. Your system administrator has enabled the directed call pickup and set the directed call pickup code.
Procedure
1. Pick up the handset, press the line key or the Speakerphone key.
The DPickup soft key appears on the LCD screen (You may need to press theMore soft key to see the DPickup soft key).
2. Press DPickup on your phone.
3. Enter the phone number which is receiving an incoming call.
4. Press DPickup again.
The call is answered on your phone.
Tip
When the phone is idle, you can use a Directed Pickup or BLF/BLF List key to pick up a call to a specific contact directly.
Related Topics
Picking up a Call with a Directed Pickup Key Picking up a Remote Call by BLF Key Picking up a Remote Call by BLF List Key
Picking up a Group Call When any phone within a predefined group of phones receives an incoming call, you can pick up that call easily on your phone.
Before You Begin
Your system administrator has enabled the group call pickup and set the group call pickup code.
Procedure
1. Pick up the handset, press the line key or the Speakerphone key.
The GPickup appears on the LCD screen.
2. Press GPickup on your phone when any phone in the group receives an incoming call.
The call is answered on your phone.
Tip
When the phone is idle, you can use a Group Pickup key to pick up a group call directly.
Related Topics
Picking up a Call with a Group Pickup Key
Picking up a Call with a Directed Pickup Key You can easily use a Directed Pickup key to pick up a call to a specific contacts phone.
Topics
Setting a Directed Pickup Key Directed Picking up a Call Using a Directed Pickup Key
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Setting a Directed Pickup Key You can set a line key as a Directed Pickup key, and specify a contact you want to pick up a call from for this key.
Before You Begin
Your system administrator has set the directed call pickup code.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Pick Up from the Key Type field.
5. Select a desired line from the Account ID field.
6. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter a contact number you want to pick up a call from in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
7. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Directed Picking up a Call Using a Directed Pickup Key
Before You Begin
You need to set a Directed Pickup key. The target phone receives an incoming call.
Procedure
1. Press the Directed Pickup key.
The call is answered on your phone.
Related Topics
Setting a Directed Pickup Key
Picking up a Call with a Group Pickup Key You can easily press a Group Pickup key to pick up a group call.
Topics
Setting a Group Pickup Key Picking up a Group Call Using a Group Pickup Key
Setting a Group Pickup Key You can set a line key as a Group Pickup key.
Before You Begin
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Check with your system administrator if the group call pickup code is required for this key. If required, get the group call pickup code from your system administrator.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Group Pick Up from the Key Type field.
5. Select a desired line from the Account ID field.
6. (Optional.) Do one of the following:
l (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Enter group call pickup code in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
7. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Picking up a Group Call Using a Group Pickup Key
Before You Begin
You need to set a Group Pickup key. Any phone within a predefined group of phones receives an incoming call.
Procedure
1. Press the Group Pickup key.
The call is answered on your phone.
Related Topics
Setting a Group Pickup Key
Call Park and Call Retrieve You can use this feature to park a call, and then retrieve the call either from your phone or another phone. After you park a call, the call is placed on hold, you can continue the conversation after retrieving it.
The IP phone supports this feature under the following modes:
l FACmode: park the call to the local extension or a desired extension through dialing the park code.
l Transfer mode: park the call to the shared parking lot through performing a blind transfer. For some servers, the sys- tem will return a specific retrieve park number (park retrieve code) from which the call can be retrieved after parking successfully.
Note
Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone.
Topics
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Parking or Retrieving a Call in the FACMode Parking or Retrieving a Call in the Transfer Mode Parking or Retrieving a Call with a Park/Retrieve Key
Parking or Retrieving a Call in the FAC Mode Your system administrator sets up the FACmode in which you can park and retrieve a call on your phone.
Topics
Parking a Call in the FACMode Retrieving a Parked Call in the FACMode
Parking a Call in the FAC Mode
Before You Begin
Your system administrator has set call park in the FACmode.
Procedure
1. During a call, press Park (You may need to press theMore soft key to see the Park soft key).
The phone will dial the configured call park code.
2. Do one of the following:
l If you want to park the call against the local extension, press the # key.
l If you want to park the call against a desired extension, enter the extension (for example, 4606) where you want to park the call and press the # key.
If the call is parked successfully, you will hear a voice prompt confirming that the call is parked. The call is parked against the specified extension.
Tip
You can use a Park key or a BLF key to park a call to a specific contact directly.
Related Topics
Parking or Retrieving a Call with a Park/Retrieve Key Parking/Retrieving a Call by BLF Key
Retrieving a Parked Call in the FAC Mode
Before You Begin
Your system administrator has set call park in the FACmode. There is a call parked on the extension.
Procedure
1. Press Retrieve (You may need to press theMore soft key to see the Retrieve soft key) on the pre-dialing screen.
The phone will dial the park retrieve code which is configured in advance.
2. Follow the voice prompt to retrieve:
l Press the # key on the phone where the call is parked.
l Enter the desired extension followed by # (for example, 4606#) on any phone.
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Tip
When the phone is idle, you can use a Retrieve key or a BLF key to retrieve a parked call directly.
Related Topics
Parking or Retrieving a Call with a Park/Retrieve Key Parking/Retrieving a Call by BLF Key Retrieving a Call by BLF List Key
Parking or Retrieving a Call in the Transfer Mode Your system administrator has set up the Transfer mode in which you can park and retrieve a call on your phone.
Topics
Parking a Call in the Transfer Mode Retrieving a Parked Call in the Transfer Mode
Parking a Call in the Transfer Mode
Before You Begin
Your system administrator has set call park in the Transfer mode.
Procedure
1. During a call, press Park (You may need to press theMore soft key to see the Park soft key).
The call will be directly transferred to the shared parking lot.
Tip
You can use a Park key to park a call to a specific shared parking lot directly.
Related Topics
Parking or Retrieving a Call with a Park/Retrieve Key
Retrieving a Parked Call in the Transfer Mode
Before You Begin
Your system administrator has set call park in the Transfer mode. There is a call parked on the shared parking lot.
Procedure
1. Press Retrieve (You may need to press theMore soft key to see the Retrieve soft key) on the pre-dialing screen.
The phone will retrieve the parked call from the shared parking lot.
Tip
When the phone is idle, you can use a Retrieve key to retrieve a parked call directly.
Related Topics
Parking or Retrieving a Call with a Park/Retrieve Key
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Parking or Retrieving a Call with a Park/Retrieve Key You can easily use a Park key to park a call to a specific extension (if the FACmode is set) or shared parking lot (if the Transfer mode is set), and quickly retrieve this parked call using a retrieve key.
Topics
Setting a Park Key Parking a Call using a Park Key Setting a Retrieve Key Retrieving a Parked Call using a Retrieve Key
Setting a Park Key You can set a line key as a Park key, and specify an extension or a shared parking lot you want to park a call to for this key.
Before You Begin
Check with your system administrator if the FAC or Transfer mode is set on your phone. Check with your system admin- istrator if Account ID it is necessary for this key.
Procedure
1. Navigate toMenu->Features->DSS Keys, and then select a desired line key.
2. Select Key Event from the Type field.
3. Select Call Park from Key Type field.
4. (Optional.) Select the desired line from the Account ID field.
5. Do one of the following:
l (Optional.) Enter the string that will appear on the LCD screen in the Label field.
Enter the park extension number or the shared parking lot you want to park the call to in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Parking a Call using a Park Key
Before You Begin
You need to set a Park key with a specific extension or a shared parking lot.
Procedure
1. During a call, press the Park key.
The call is parked to the desired extension or the shared parking lot directly.
Related Topics
Setting a Park Key
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Setting a Retrieve Key You can set a line key as a Retrieve key, and specify a parked extension or retrieve lot you want to retrieve a parked call from for this key.
Before You Begin
Check with your system administrator if the FAC or Transfer mode is set on your phone. Check with your system admin- istrator if Account ID it is necessary for this key.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Retrieve Park from the Type field.
4. (Optional.) Select a desired line from the Account ID field.
5. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter the parked extension or the retrieve lot in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Retrieving a Parked Call using a Retrieve Key
Before You Begin
There is a call parked on the extension or the shared parking lot. You need to set a Retrieve key with a parked extension or a retrieve lot.
Procedure
1. Press the Retrieve key when the phone is idle.
The call is retrieved from the parked extension or shared parking lot directly.
Related Topics
Setting a Retrieve Key
Busy Lamp Field (BLF) The Busy Lamp Field (BLF) feature enables you to monitor a specific remote line for status changes on the phone.
You can set a line key as a BLF key on the phone to use the BLF feature.
Topics
Setting a BLF Key State Indicator of Remote Line by BLF Key
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Audio Alert for Monitored Lines Visual Alert for Monitored Lines Picking up a Remote Call by BLF Key Transferring a Call by BLF Key Parking/Retrieving a Call by BLF Key
Setting a BLF Key You can set a BLF key to monitor a specific line for status changes on the phone.
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select BLF from the Type field.
4. Select the desired line from the Account ID field.
5. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter the phone number or the extension you want to monitor in the Value field.
l For the SIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
State Indicator of Remote Line by BLF Key The state indicator of the monitored line on a BLF key varies by phone models.
Before You Begin
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Set a BLF key to monitor the state of specific remote line.
An idle screen is similar to the one shown below:
The following table shows the LED/icon indicator associated with the line you are monitoring.
LED Status Icons
Description T48S/T48G T46S/T46G
Solid green Monitored line is idle.
Fast-flashing red
(Flashing) Monitored line is ringing.
(Flashing) Monitored line is dialing.
Solid red Monitored line is busy or in a call.
Slow-flash- ing red
Monitored line places a call on hold.
A call is parked to the monitored line.
Off Monitored line fails to register or does not exist.
Audio Alert for Monitored Lines Your system administrator can enable Audio Alert for BLF Pickup feature, which allows your phone to play a specified tone when the monitored line receives an incoming call.
Topics
Setting an Alert Tone for Monitored Lines
Setting an Alert Tone for Monitored Lines After your system administrator enables the Audio Alert for BLF Pickup feature, you can set the phone to play an alert tone when a monitored line rings.
Procedure
1. Navigate toMenu->Basic->Sound->BLF Ring Type.
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For the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Sound- >BLF Ring Type.
2. Select the desired ring tone.
The ring tone is played automatically. You can press the Volume key to adjust the tone volume.
3. Press Save.
Visual Alert for Monitored Lines Your system administrator can enable Visual Alert for BLF Pickup feature, which allows your phone to display the caller ID when the monitored line receives an incoming call.
Topics
Handling a Remote Call when Visual Alert
Handling a Remote Call when Visual Alert When the monitored line receives an incoming call, your phone LCD screen displays an incoming call to the monitored line (for example, from 1008 to 1001). You can pick up the call to monitored line, place a call to monitored line, place a new call or go back to the Idle screen.
Before You Begin
If you want to pick up a remote call, check with your system administrator to make sure that the directed call pickup code is set in advance.
Procedure
Do one of the following:
l Press Pick Up to pick up the incoming call.
The remote phone stops ringing and the call is answered on your phone. The caller ID of the party that initiated the call appears on the screen.
l Press Send to place a call to the monitored line.
l Press New Call (NewCall) to place a new call.
l Press Cancel to go back to the Idle screen.
Note If your phone is locked, you cannot use the Pick Up, Send,New Call (NewCall) and Cancel soft keys until unlocked. For more information, refer to Phone Lock.
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Picking up a Remote Call by BLF Key When a monitored line receives an incoming call, you can pick up the incoming call by pressing the BLF key. For example, if the monitor user is not at his/her desk and someone rings his/her line, you can pick up the call simply by pressing the flashing BLF key.
Before picking up an incoming call, make sure that the directed call pickup code has been configured in advance.
Topics
Setting the Directed Call Pickup Code for BLF key Picking up a Remote Call
Setting the Directed Call Pickup Code for BLF key If your system administrator set the directed call pickup code in advance, you can use the BLF key to pick up the call directly. If not or if you want to set a pickup code for a specific BLF line, you can set a pickup code for BLF key manu- ally.
Before You Begin
You need to set a BLF key and get the directed call pickup code from your system administrator.
Procedure
1. Long press the BLF key.
2. Enter the directed call pickup code in the Extension field.
3. Press Save.
Related Topics
Setting a BLF Key
Picking up a Remote Call When the monitored line receives an incoming call, the BLF key LED indicator of the monitored line will flash red (except the SIP-T48S/T48G IP phone). On the SIP-T48S/T48G IP phone, the BLF key icon indicator of the monitored line will become and flashing.
Before You Begin
Make sure that the directed call pick up code for a BLF key or your system administrator has set the call pickup feature.
Procedure
1. Pressing the BLF key to pick up the call to monitored line directly.
Related Topics
Setting the Directed Call Pickup Code for BLF key
Transferring a Call by BLF Key When there is already an active call on the IP phone, you can transfer the active call to the monitored line by pressing the BLF key.
The phone transfers (Blind Transfer or Attended Transfer) the active call differently depending on the Transfer Mode via Dsskey feature configured by your system administrator.
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Topics
Performing a Blind Transfer Performing a Semi-attended/Attended Transfer
Performing a Blind Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Blind Transfer.
Procedure
1. During a call, press the BLF key of the monitored line which you want to transfer this call to.
Performing a Semi-attended/Attended Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Attended Transfer.
Procedure
1. During a call, press the BLF key of the monitored line which you want to transfer this call to. The phone will dial out the number of the monitored line.
2. Press the BLF key of the monitored line again or Transfer (Trans) to complete the transfer when the monitored user receives ringback or after the monitored user answers the call.
Parking/Retrieving a Call by BLF Key You can use the BLF key to park a call or retrieve a parked call directly.
Note
Check with your system administrator to find out if it is available on your phone.
Topics
Parking a Call Retrieving a Parked Call
Parking a Call
Before You Begin
Your system administrator has set call park feature in the FACmode in advance.
Procedure
1. During a call, press Park (You may need to press theMore soft key to see the Park soft key).
2. Press the desired BLF key to park the call to the monitored line.
On the SIP-T48S/T48G IP phone, tap to back to the Idle screen, and then tap the desired BLF key to park the call to the monitored line.
Retrieving a Parked Call
Before You Begin
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Your system administrator has set call park feature in the FACmode.
Procedure
1. Press Retrieve on the dialing screen.
2. Press the desired BLF key to retrieve a call that is parked to the monitored line.
On the SIP-T48S/T48G IP phone, tap to back to the Idle screen, and then tap the desired BLF key to retrieve a call that is parked to the monitored line.
BLF List BLF List feature enables you to monitor a list of users defined by your system administrator. For example, your system administrator has enabled BLF List feature and created a BLF List URL (for example, BLFList@example.com) with user1 and user2 in the list on the server. After configuration, the BLF List keys on the IP phone can present the status of user1 and user2, and the respective key LEDs or icons will either flash or glow depending on the status of monitored lines.
Check with your system administrator to find out if this feature is available on your phone.
Topics
State Indicator of Remote Line by BLF List Key Picking up a Remote Call by BLF List Key Transferring a Call by BLF List Key Retrieving a Call by BLF List Key Barging In an Active Call by BLF List Key
State Indicator of Remote Line by BLF List Key An idle screen is similar to the one shown below:
The following table shows the LED/icon indicator associated with the line you are monitoring.
LED Status Icon
Description T48S/T48G T46S/T46G
Solid green Monitored line is idle.
Fast-flashing red (Flashing)
Monitored line is ringing.
(Flashing) Monitored line is dialing.
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LED Status Icon
Description T48S/T48G T46S/T46G
Solid red Monitored line is busy or in a call.
Slow-flashing red Monitored line places a call on hold.
A call is parked to the monitored line.
Off Monitored line fails to register or does not exist.
Picking up a Remote Call by BLF List Key When a monitored line receives an incoming call, you can pick up the incoming call by pressing the BLF List key. For example, if the monitor user is not at his/her desk and someone rings his/her line, you can pick up the call simply by pressing the flashing BLF List key.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Pressing the BLF List key to pick up the call for the monitored line directly.
Transferring a Call by BLF List Key When there is already an active call on the IP phone, you can transfer the active call to the monitored user by pressing the BLF List key.
The phone transfers (Blind Transfer or Attended Transfer) the active call differently depending on the Transfer Mode via Dsskey feature configured by your system administrator.
Topics
Performing a Blind Transfer Performing a Semi-attended/Attended Transfer
Performing a Blind Transfer
Before You Begin
Check with your system administrator to make sure that the Transfer Mode via Dsskey is set to Blind Transfer.
Procedure
1. During a call, press the BLF List key of the monitored line which you want to transfer this call to.
Performing a Semi-attended/Attended Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Attended Transfer.
Procedure
1. During a call, press the BLF List key of the monitored line which you want to transfer this call to. The phone will dial out the number of the monitored line.
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2. Press the BLF List key of the monitored user again or Transfer (Trans) to complete the transfer when the monitored user receives ringback or after the monitored user answers the call.
Retrieving a Call by BLF List Key You can use the BLF List key to retrieve a call which is parked to the monitored line directly.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Press the desired BLF List key to retrieve a call that is parked to the monitored line.
On the SIP-T48S/T48G IP phone, tap to back to the Idle screen, and then tap the desired BLF key to retrieve a call that is parked to the monitored line.
Barging In an Active Call by BLF List Key You can use the BLF List key to barge in a conversation and set up a conference call.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Press the BLF List key.
The IP phone dials out the barge-in code followed by the monitored line, and then you can join the call. Each of the three parties can hear the other two parties.
Shared Line Yealink IP phone supports Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line, which can be registered on more than one IP phone at the same time.
Your system administrator can set up your phone to use shared line.
Note
Check with your system administrator to find out if SCA or BLA is available on your phone.
Topics
State Indicator of Shared Line Placing Calls on a Shared line Answering Calls on a Shared line Placing a Call on Hold on a Shared Line Retrieving a Held Call Remotely on a Shared line Barging In an Active Call on a Shared line Pulling a Shared Call on a Shared line
State Indicator of Shared Line Your system administrator may assign multiple line keys to associate with a shared line, which enhances call visu- alization and simplifies call handling. Incoming calls/outgoing calls to/from this shared line will be distributed evenly among the available line keys.
The shared line is indicated by different line key icons:
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The following table shows the LED icon indicator associated with the shared line:
Line Key LED Icons Description
except SIP-T48S/T48G T48S/T48G T46S/T46G
Off The shared line is idle.
Solid green The shared line is seized.
Fast-flashing green (Flashing)
The shared line receives an incoming call.
Solid green (Flashing)
The shared line is dialing.
Solid green The shared line is busy or is in a call.
Slow-flashing green (Local Phone)
Slow-flashing red (other Phones)
The call on shared line is placed on public hold.
Slow-flashing green (local Phone)
Solid red (other Phone)
(Local SCA Phone)
(other Phone)
(Local SCA Phone)
(other Phone)
The call on shared line is placed on private hold.
Solid green The call on shared line is barged in by the other shared line user.
Slow-flashing green In a multi-party call, place the call on hold locally.
Placing Calls on a Shared line You can have one call or multiple calls on a shared line. The phone places a call on the first shared line key auto- matically. You can select the desired shared line key first and place a call using this key.
Related Topics
Placing Calls
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Answering Calls on a Shared line When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any of the phones. You can answer one call or multiple calls on the shared line. Incoming calls will be dis- tributed evenly among the available shared line keys.
Note If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence circulation. Contact your system administrator for more information.
Related Topics
Answering Calls
Placing a Call on Hold on a Shared Line You can place a call on public hold or private hold. Private hold feature is not available for BLA.
Topics
Placing a Call on Public Hold Placing a Call on Private Hold
Placing a Call on Public Hold You can place a call on public hold that allows any shared line phone to retrieve the held call.
Procedure
1. During a call, press the HOLD key or Hold.
The call is held on your phone, and all of the phones registered with shared line show the call is in held state on the shared line key.
Placing a Call on Private Hold In SCA scenario, you can place a call on private hold that only allows you to retrieve the held call. You can hold a call privately on a shared line using the PriHold soft key preset by your system administrator. If the PriHold soft key is not available on your phone, you can also set a line key as private hold key manually.
Topics
Setting a Private Hold Key Holding a Call Privately
Setting a Private Hold Key
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Private Hold from the Key Type field.
5. (Optional.) Enter the string that will display on the LCD screen in the Label field.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
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Holding a Call Privately You can hold a call privately on a shared line using a PriHold soft key or Private Hold key.
Before You Begin
If PriHold soft key is not available on your phone, you need to set a Private Hold key in advance.
Procedure
1. During a call, press PriHold or Private Hold key on the phone (You may need to press theMore soft key to see the PriHold soft key).
The call is held on your phone, and the other phones registered with shared line show the call is in busy state on the shared line key. Other users on the shared line cannot resume your call.
Related Topics
Setting a Private Hold Key
Retrieving a Held Call Remotely on a Shared line If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call that is in held state, you can resume the held call remotely from other users phone.
Before You Begin
There is at least one call placed on public hold on the shared line.
Procedure
1. Do one of the following:
l Press the line key.
On the SIP-T48S/T48G IP phone, tap .
l In SCA scenario, long press the shared line key. On the SIP-T48S/T48G IP phone, long tap .
The Cancel, Call Pull (CallPull), New Call (NewCall) and Retrieve appear on the screen.
Press Retrieve to retrieve the call.
Barging In an Active Call on a Shared line In SCA scenario, both you and other users can barge into an active call on shared line. Only one user can barge in on a call at a time. After a user barges into a call, the call becomes a three-party conference.
Before You Begin
There is at least one active call on the shared line.
Procedure
1. Long press the line key, and then select an active call.
On the SIP-T48S/T48G IP phone, long tap .
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The Cancel, Call Pull (CallPull), New Call (NewCall) and Barge In (BargeIn) appear on the LCD screen.
2. Press Barge In (BargeIn) to interrupt the active call.
Pulling a Shared Call on a Shared line In SCA scenario, both you and other users can pull an existing call from another shared phone that is in active or hold state.
Check with your system administrator to find out if this feature is available for your phone.
Before You Begin
There is an active or held call on the shared line.
Procedure
1. Long press the line key, and then select a call.
2. Press Call Pull (CallPull) to pull the call.
Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. This enables you to place an intercom call that is answered automatically on the contact's phone as long as the contact is not in an active call.
Note
Intercom is not available on all servers. Contact your system administrator for more information.
Topics
Placing an Intercom Call
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Picking Up an Incoming Call of the Target Extension Answering an Intercom Call
Placing an Intercom Call To use the intercom feature, you should set a line key as an Intercom key in advance.
Topics
Setting an Intercom Key Placing an Intercom Call to the Target Extension
Setting an Intercom Key
Procedure
1. Navigate toMenu->Features->DSS Keys.
2. Select a desired line key.
3. Select Intercom from the Type field.
4. Select the desired line from the Account ID field.
5. Do one of the following:
l (Optional.) Enter the string that will display on the LCD screen in the Label field.
Enter the target extension number in the Value field.
l For theSIP-T46S/T46G IP phone, highlight the Label or Value field. Press Directory (Dir) and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Save.
Tip By default, you can long press a desired line key to set it. But your system administrator can configure the phone to enter the Add Contact screen by long pressing the line key.
Placing an Intercom Call to the Target Extension You can place an intercom call when the phone is idle or during a call. The target phone plays a warning tone and auto- matically answers the call in speakerphone (hands-free) mode by default.
When the target phone has an active call, the intercom call is answered automatically after the active call ends.
Before You Begin
You need to set an Intercom key in advance.
Procedure
1. Press the intercom key.
2. To end the intercom call, press the intercom key again or End Call (EndCall).
Tip
You can also press the BLF/BLF List key to initiate an outgoing intercom call to the monitored user. Check with your system administrator to find out if it is available on your phone.
Related Topics
Setting an Intercom Key
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Picking Up an Incoming Call of the Target Extension When a target extension receives an incoming call, you can pick up the incoming call by pressing the Intercom key. Check with your system administrator to find out if this feature is available on your phone.
Before picking up an incoming call, make sure that the directed call pickup code has been configured either for an Intercom key or for Call Pickup feature in advance.
Note If the directed call pickup code is not set, the phone will place a call to the target extension instead of picking up an incom- ing call of the target extension when you press the intercom key.
Topics
Setting the Directed Call Pickup Code for Intercom Key Picking Up a Remote Call by Intercom Key
Setting the Directed Call Pickup Code for Intercom Key The directed call pickup code can be configured for the intercom key.
Before You Begin
Get the directed call pickup code from your system administrator.
Procedure
1. Long press the intercom key.
2. Enter the directed call pickup code in the Extension field.
3. Press Save.
Related Topics
Setting an Intercom Key
Picking Up a Remote Call by Intercom Key When the target extension receives an incoming call, the intercom key icon of the target extension will change to on the SIP-T48S/T48G IP phone, the intercom key LED of the target extension will flash green on all other IP phones.
Before You Begin
The directed pickup code has set for Call Pickup feature or you have assigned the directed pickup code for an Intercom key in advance.
Procedure
1. Press the Intercom key to pick up the incoming call directly.
Related Topics
Setting the Directed Call Pickup Code for Intercom Key
Answering an Intercom Call By default, when there is an incoming intercom call, the phone will play a warning tone and this incoming call will be answered automatically. You can configure the behavior when receiving an intercom call.
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Setting Intercom You can configure the following behavior when receiving an intercom call.
Intercom Allow
Intercom Allow allows the IP phone to automatically answer an incoming intercom call. If you disable this feature, the IP phone will handle an incoming intercom call like a normal incoming call. Intercom Allow is enabled by default.
Note
Your administrator can set a period of delay time before the phone automatically answers intercom calls.
Intercom Mute
IntercomMute allows the IP phone to mute the microphone when incoming intercom calls is answered automatically. IntercomMute is disabled by default.
Intercom Tone
Intercom Tone allows the IP phone to play a warning tone before answering an intercom call automatically. Intercom Tone is enabled by default.
Intercom Barge
Intercom Barge allows the IP phone to automatically answer an incoming intercom call while an active call is in pro- gress. The active call will be placed on hold. If you disable this feature, the IP phone will handle an incoming intercom call like a normal incoming call while there is already an active call on the IP phone. Intercom Barge is disabled by default.
Note To enable the phone to receive a new incoming call when it already has an active call, make sure that call waiting feature is enabled on the phone in advance.
Procedure
1. Navigate toMenu->Features->Intercom.
2. Make the desired changes.
3. Press Save.
Related Topics
Enabling Call Waiting
Answering an Intercom Call By default, the intercom call is automatically answered on your phone. During the intercom call, you can switch among the Speakerphone (hands-free), Handset and Handset modes.
If your phone is set to answer intercom calls with your microphone muted, you need to press the Mute key to unmute your microphone before responding to the call.
Related Topics
Switching Among the Handset, Speakerphone and Headset Modes Muting/Unmuting Audio
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Messages You can send and receive text or voice messages.
Note
These features may not be available on all servers. Contact your system administrator for more information.
Topics
Short Message Service (SMS) Voice Mail
Short Message Service (SMS) Text messages can be stored in your phones Inbox, Sentbox, Outbox or Draftbox, and each of the boxes can store up to 100 text messages. If there are more than 100 test messages in any one of the boxes, the phone will directly delete the oldest text message in the box.
Note
SMS is not available on all servers. Contact your system administrator for more information.
Topics
Reading a Text Message Sending a Text Message Replying to a Text Message Deleting a Text Message
Reading a Text Message If the phone prompts you there is a new text message, you can press the View soft key to read the new messages dir- ectly, or press the Exit soft key to close the prompt box when you do not want to read your message.
Note
Your system administrator can disable the prompt box for new message(s).
You can also read the messages if the prompt box disappears.
Procedure
1. Navigate toMenu->Message->Text Message->Inbox.
2. Highlight a desired message, and then press View.
On the SIP-T48S/T48G IP phone, tap the desired text message to read.
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Sending a Text Message Sending a text message from your IP phone is a quick way of getting in touch with contacts.
Procedure
1. Navigate toMenu->Message->Text Message->New Message.
2. Compose the new text message.
3. On all IP phones except the SIP-T48S/T48G IP phone, press Send.
4. Select the desired account from the From field.
5. Do one of the following:
l Enter the number you want to send the message to in the To field.
l For the SIP-T46S/T46G IP phone, highlight the To field. Press Directory (Dir), and then select a desired contact from the Directory list(s).
For the SIP-T48S/T48G IP phone, tap , and then tap the desired contact.
6. Press Send to send the message.
Replying to a Text Message You can reply a message after reading a text message.
Procedure
1. Navigate toMenu->Message->Text Message->Inbox.
2. Highlight the desired message, and then press Reply.
On the SIP-T48S/T48G IP phone, tap the desired message, and then tap Reply.
3. Compose the new text message.
4. Press Send.
Deleting a Text Message You can delete messages from your phone after reading.
Procedure
1. Navigate toMenu->Message->Text Message->Inbox (Sentbox, Outbox or Draftbox).
2. Highlight the desired message.
On the SIP-T48S/T48G IP phone, tap the desired message.
3. Press Option, select Delete.
On the SIP-T48S/T48G IP phone, tap Delete.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, press Delete.
A confirmation message is displayed, confirming that you want to delete the message.
4. Press OK to delete.
You can also delete all text messages by selecting the Delete All.
Voice Mail Voice Mail feature allows you to leave voice mails for someone or listen to your voicemail messages on your IP phone. This feature is set up on the server side and not all servers support this feature.
Topics
Setting the Voice Mail Code
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Receiving a Voice Message Leaving Voice Mails Listening to Voice Mails
Setting the Voice Mail Code If you want to connect your phone to the message center, you need to set the voice mail code on your phone.
Before You Begin
Get the voice mail code from your system administrator.
Procedure
1. Navigate toMenu->Message->VoiceMail->Set VoiceMail Code.
You can also press the MESSAGE key when the voice mail code is not configured.
2. Enter the voice mail code (for example, *4) in the desired account field.
3. Press Save.
Receiving a Voice Message When receiving a new voice mail, the phone plays a warning tone and the power LED indicator slowly flashes red. A message of n New Voice Mail(s) (n indicates the number of unread voice messages) is displayed on the LCD screen.
If the voice mail prompt box disappears, it will not pop up again unless the user receives a new voice mail or the user re-registers the account that has unread voice mail(s).
Note
Your system administrator can disable the prompt box for new message(s).
Leaving Voice Mails You can leave a voice mail for someone when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
Listening to Voice Mails When the LCD screen prompts that the phone receives a new voice mail, you can press the MESSAGE key or Connect soft key to dial out the voice mail access code directly, or press the Exit soft key to close the prompt box when you are not ready to listen to your voice mail.
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You can also listen to your voice mails after the voice mail pop-up message box disappears.
Before You Begin
You need to set the voice mail code in advance.
Procedure
1. Navigate toMenu->Message->VoiceMail->View VoiceMail.
The LCD screen displays the amount of new and old voice mails.
2. Highlight an account, and then press Connect.
On the SIP-T48S/T48G IP phone, tap the account.
3. Follow the voice prompt to listen to your voice mails.
Related Topics
Setting the Voice Mail Code
Hot Desking Hot desking is regularly used in places where not all the employees are in the office at the same time, or not in the office for very long, which means that actual personal offices would be often vacant, consuming valuable space and resources.
You can use hot desking to log out from the current account and then log into a new account. As a result, many users can share one same phone resource at different times.
Note
Hot desking is not available on all servers. Contact your system administrator for more information.
Before You Begin
Your system administrator has set a Hot Desking key for you to use this feature. Get the login account information from your system administrator.
Procedure
1. Press the Hot Desking key when the phone is idle.
A confirmation message is displayed, confirming that you want to clear the account configuration.
2. Press OK.
Registration configurations of all accounts on the phone will be cleared immediately.
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The login wizard will be displayed.
3. Enter the login information.
4. Press Save to login.
Automatic Call Distribution (ACD) ACD is often used in offices for customer service, such as call center. The ACD system handles large volumes of incom- ing calls from callers who have no need to talk to a specific person but who require assistance from any of multiple per- sons at the earliest opportunity. ACD on all IP phones allows the ACD system to distribute large volumes of incoming calls to the registered ACD users.
ACD is not available by default. Check with your system administrator to find out if this feature is available on your phone.
Topics
Logging into the ACD System Changing the ACD Status
Logging into the ACD System You can log into the ACD system. After logging in, you are ready to receive calls from the ACD system.
Before You Begin
Your system administrator has set an ACD key for you to log into the ACD system. Get the User ID and Password to access the ACD system from your system administrator.
Procedure
1. Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
User ID: the identity used to log into the queue.
Password: the password used to log into the queue.
2. Press Login to log in.
Changing the ACD Status You can press the ACD key to show your current ACD user status.
When you set the ACD user status to be available, the ACD key icon indicator will become and solid on the SIP- T48S/T48G IP phone, the ACD key LED glows green, the server begins distributing calls to your IP phone.
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When you set the ACD user status to be unavailable, the ACD key icon indicator will become on the SIP-T48S/T48G IP phone, the ACD key LED flashes green, the server temporarily stops distributing calls to your IP phone.
Procedure
1. Press the Available (Avail)/Unavailable (Unavail) soft key.
ACD user status synchronizes on both IP phone and ACD system.
2. To log out of the ACD system, press the Logout soft key.
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Optional Accessories with Your Phone This section describes the optional accessories that you can use to extend your phones capabilities.
Topics
Supported Accessories Headset Bluetooth Wireless Network Expansion Module and Your Phone
Supported Accessories You can use your phone with different types of accessories. The following optional accessories need to purchase sep- arately if required for your particular phone:
l Headset YHS32/YHS33
l Wireless Headset Adapter EHS36
l Bluetooth USB Dongle BT40
l Wi-Fi USB Dongle WF40
l Expansion Module EXP40
Check with your system administrator to find out which of these applications or accessories are available on your phone.
Caution
We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessor- ies may result in poor performance.
Headset Yealink IP phone supports wired or wireless headset, USB headset and Bluetooth headset to place and answer calls.
You can connect an analog headset to all IP phones or connect a USB headset to the SIP- T48S/T48G/T46S/T46G/T42S/T41S IP phones. You can also pair and connect a Bluetooth headset with your SIP- T48S/T48G/T46S/T46G/T42S/T41S IP phone. On all IP phones, you can use a wireless headset adapter EHS36 to connect an EHS-compatible wireless headset.
Note Your system administrator can disable the headset feature. Check with your system administrator to find out if it is avail- able on your phone.
Topics
Analog Headset Wireless Headset Bluetooth Headset USB Headset Using Headsets
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Analog Headset If you want to use an analog headset, you require an optional headset YHS32/YHS33.
Connecting a YHS32/YHS33 Headset
Procedure
1. Simply insert the headset connector into the headset port on the back of your IP phone.
For the information on how to connect headset YHS32/YHS33, refer to the YHS32/YHS33 user guide on Yealink Technical Support page.
Wireless Headset You can use most wireless headsets with your phone.
EHS36 provides the technical interface between your IP phone and an EHS-compatible wireless headset, such as Sen- nheiser/Jabra (GN Netcom) or Plantronics headset.
For more information on how to connect EHS36, see the EHS36 User Guide on Yealink Technical Support page.
After the EHS36 and your headset are connected successfully, you can handle calls by your headset.
For more information on how to use your headset, see your headset documentation from the manufacturer.
Bluetooth Headset You can use a Bluetooth headset to handle calls on the SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone. If both a Bluetooth headset and an analog headset are connected, only the Bluetooth headset can be used.
For more information, refer to the documentation from your Bluetooth headset manufacturer.
Related Topics
Pairing and Connecting the Bluetooth Headset Deleting the Paired Bluetooth Device Disconnecting the Bluetooth Device Analog Headset
USB Headset You can use a USB headset to handle calls on the SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone.
For a list of supported headsets, refer to Tested headset list compatible with Yealink IP Phone for your IP phone on Yealink Support. USB headsets that are not listed may not function properly if you connect them to your IP phone.
For more information on how to use your USB headset, refer to the related documentation from the manufacturer.
Connecting a USB Headset
Procedure
1. Simply insert the headset connector into the USB port on the back of your IP phone.
For the information on how to connect a USB headset, see the Quick Start Guide for your IP phone on Yealink Sup- port.
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Using Headsets You can use only one headset at a time. The IP phone will use the headset according to the priority: USB/Bluetooth headset>YHS32/YHS33/wireless headset.
Topics
Activating the Headset Mode Deactivating the Headset Mode Switching Among the Handset, Speakerphone and Headset Modes Placing Calls Answering Calls
Activating the Headset Mode After connecting a headset to your phone, you can activate the headset mode and use the headset when answering and placing calls.
Procedure
1. Press the HEADSET key on the phone.
The HEADSET key LED glows green except on the SIP-T40P/T40G IP phone, and the headset icon appears on the LCD screen.
Note You can initiate or end calls by pressing the HEADSET key. Check with your system administrator to find out if it is available on your phone.
Deactivating the Headset Mode If you do not want to use a headset to handle calls, you can deactivate the headset mode.
Procedure
1. Press the HEADSET key again on the phone.
The HEADSET key LED goes out except on the SIP-T40P/T40G IP phone, and the headset icon disappears from the LCD screen.
Bluetooth The SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless con- nections within a range of 10 meters (32 feet). The best performance is in the range of 1 to 2 meters (3 to 6 feet).
Topics
Connecting the Bluetooth USB Dongle BT40 Activating the Bluetooth Mode Deactivating the Bluetooth Mode Using Bluetooth Feature
Connecting the Bluetooth USB Dongle BT40
Procedure
1. Insert the USB dongle with TOP facing upwards into the USB port on the back of the phone.
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For more information on Bluetooth USB dongle BT40, see the user guide on the Bluetooth USB dongle BT40s sup- port page on Yealink Technical Support.
Activating the Bluetooth Mode When you insert Bluetooth USB dongle BT40 into the USB port on the back of the IP phone, a message is displayed on the LCD screen:
You can press OK to activate the Bluetooth mode directly.
If you press Cancel, you can activate the Bluetooth mode when you want to use the Bluetooth feature.
Procedure
1. Navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth.
2. Select On from the Bluetooth field.
3. Press Save on all IP phones except the SIP-T48S/T48G IP phone.
The IP phone scans the available Bluetooth devices automatically.
Deactivating the Bluetooth Mode You can deactivate the Bluetooth mode when you no longer use a Bluetooth device.
Procedure
1. Navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth.
2. Select Off from the Bluetooth field.
3. Press Save on all IP phones except the SIP-T48S/T48G IP phone.
The Bluetooth device will not be connected anymore, but it will still be paired. When you activate the Bluetooth mode again, the paired Bluetooth device will appear in the Bluetooth Device(s) list on the SIP-T48S/T48G IP phone. On other IP phones, the paired Bluetooth device will appear in the Paired Bluetooth Device list.
Using Bluetooth Feature When the Bluetooth mode is activated, you can pair and connect your Bluetooth device (Bluetooth headset or Bluetooth-Enabled mobile phone) to the phone. You can scan and pair up to 60 Bluetooth devices with your phone. However, only one device can be connected at a time. If you connect your Bluetooth-Enabled mobile phone to the IP phone, you can synchronize the mobile contacts to the IP phone.
Topics
Pairing and Connecting the Bluetooth Headset
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Pairing and Connecting the Bluetooth-Enabled Mobile Phone Syncing the Mobile Contacts to the IP Phone Viewing the Bluetooth Device Information Editing Device Name of your Phone for Recognition Deleting the Paired Bluetooth Device Disconnecting the Bluetooth Device
Pairing and Connecting the Bluetooth Headset
Before You Begin
Make sure that the Bluetooth headset is discoverable.
Procedure
1. Navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth.
2. On the SIP-T46S/T46G/T42S/T41S IP phone, press Scan to search the Bluetooth devices.
The phone proceeds to scan the local Bluetooth devices, and LCD screen displays the available Bluetooth devices.
3. Find your Bluetooth headset, and then press Connect.
On the SIP-T48S/T48G IP phone, tap your Bluetooth headset.
The Bluetooth icon appears on the LCD screen except on the SIP-T42S/T41S IP phone.
Related Topics
Activating the Bluetooth Mode
Pairing and Connecting the Bluetooth-Enabled Mobile Phone You can pair and connect the Bluetooth-Enabled mobile phone to the IP phone.
Before You Begin
Make sure that the Bluetooth-Enabled mobile phone is discoverable.
Procedure
1. Navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth.
2. On the SIP-T46S/T46G/T42S/T41S IP phone, press Scan to search for the Bluetooth-Enabled mobile phone.
3. Find your Bluetooth-Enabled mobile phone, and then press Connect.
On the SIP-T48S/T48G IP phone, tap your Bluetooth-Enabled mobile phone.
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The IP phone will prompt the connect passkey on the LCD screen, as shown below:
4. Make sure your mobile phone is showing the same passkey, and then press OK on both mobile phone and IP phone.
A message is displayed on the LCD screen:
5. (Optional.) Press OK to enable the mobile contacts sync feature and the IP phone will sync the mobile contacts tem- porarily, or press Cancel to disable mobile contacts sync feature and the IP phone will not sync the mobile con- tacts.
Note If you enable mobile contacts sync feature, you also need to authorize the IP phone to sync the contacts temporarily on the mobile phone.
Related Topics
Activating the Bluetooth Mode Syncing the Mobile Contacts to the IP Phone
Syncing the Mobile Contacts to the IP Phone You can sync mobile contacts to your IP phone. This is a convenient way to view a contact without accessing your mobile phone.
Topics
Enabling the Mobile Contacts Sync Feature Viewing your Mobile Contacts on the IP Phones Disabling the Mobile Contacts Sync Feature
Enabling the Mobile Contacts Sync Feature
Before You Begin
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Make sure that the Bluetooth-Enabled mobile phone is paired and connected to your IP phone.
Procedure
1. Navigate toMenu->Basic->Bluetooth->Paired Bluetooth Device.
On the SIP-T48S/T48G IP phone, navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth->Paired Bluetooth Device.
2. Press Option, and then select Detail.
On the SIP-T48S/T48G IP phone, tap after the connected Bluetooth-Enabled mobile phone name.
3. Select On from theMobile Contacts Sync field.
You need to authorize the IP phone to synchronize the contacts temporarily on the mobile phone first, and then the mobile contacts directory will appear in the IP phone directory list.
Related Topics
Pairing and Connecting the Bluetooth-Enabled Mobile Phone
Viewing your Mobile Contacts on the IP Phones You can view your mobile contacts on the IP phone.
Before You Begin
Make sure that the mobile contact sync feature is enabled.
Procedure
1. Navigate toMenu->Directory->Mobile Contacts.
The contacts stored in your mobile phone will display in the Mobile Contacts list.
Related Topics
Enabling the Mobile Contacts Sync Feature
Disabling the Mobile Contacts Sync Feature You can disable the IP phone to sync your mobile phone contacts.
Procedure
1. Navigate toMenu->Basic->Bluetooth->Paired Bluetooth Device.
On the SIP-T48S/T48G IP phone, navigate toMenu->Basic->Bluetooth.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth->Paired Bluetooth Device.
2. Press Option, and then select Detail.
On the SIP-T48S/T48G IP phone, tap after the connected Bluetooth-Enabled mobile phone name.
3. Select Off from theMobile Contacts Sync field.
The mobile contacts directory disappears from the IP phone directory list.
The mobile contacts directory also disappears from the IP phone directory list after deactivating the Bluetooth mode.
Related Topics
Deactivating the Bluetooth Mode
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Viewing the Bluetooth Device Information You can view the paired Bluetooth device information.
Before You Begin
Make sure that the Bluetooth mode is activated and the Bluetooth device has been paired on your IP phone.
Procedure
1. Navigate toMenu->Basic->Bluetooth->Paired Bluetooth Device.
On the SIP-T48S/T48G IP phone, navigate toMenu->Basic->Bluetooth->Bluetooth Device(s).
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth->Paired Bluetooth Device.
2. Do one of the following:
l On the SIP-T48S/T48G IP phone, view the device name, device mac address, and the connection status from the Bluetooth Device(s) field.
Tap to view the synchronization status with the mobile contacts.
l On the SIP-T46S/T46G/T42S/T41S IP phone, select the desired Bluetooth device.
Press Option, and then select Detail to view the device name, device mac address, and the synchronization status.
Related Topics
Activating the Bluetooth Mode Pairing and Connecting the Bluetooth-Enabled Mobile Phone
Editing Device Name of your Phone for Recognition You can edit the device name of your phone to display in scanning list of other Bluetooth devices.
Before You Begin
Make sure that the Bluetooth mode is activated.
Procedure
1. Navigate toMenu->Basic->Bluetooth->Edit My Device Information.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Bluetooth->Edit My Device Information.
The LCD screen displays the device name and Bluetooth dongle MAC address.
2. Enter the desired name in the Device Name field.
3. Press Save.
Related Topics
Activating the Bluetooth Mode
Deleting the Paired Bluetooth Device You can delete your Bluetooth device from your phone. When you delete the Bluetooth device, it disappears from the Paired Bluetooth Device list.
Procedure
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1. Navigate toMenu->Basic->Bluetooth->Paired Bluetooth Device.
On the SIP-T48S/T48G IP phone, navigate toMenu->Basic->Bluetooth->Bluetooth Device(s).
2. Press Option, and then select Delete or Delete All.
On the SIP-T48S/T48G IP phone, tap after the Bluetooth device, and then select Delete. Or tap Delete All.
A confirmation message is displayed, confirming that you want to delete the device.
3. Press OK to delete.
Disconnecting the Bluetooth Device You can disconnect the Bluetooth device from your phone. After you disconnect the Bluetooth device, it remains paired so you can easily connect it to your IP phone next time.
Procedure
1. Navigate toMenu->Basic->Bluetooth->Paired Bluetooth Device.
2. Highlight the connected Bluetooth device, and then press Disconnect.
On the SIP-T48S/T48G IP phone, tap the connected Bluetooth device.
The Bluetooth device is disconnected when deactivating the Bluetooth mode.
Tip
You can quickly disconnect your Bluetooth headset by turning your headset off. When you turn your Bluetooth headset on, the Bluetooth headset is connected again.
Related Topics
Deactivating the Bluetooth Mode
Wireless Network You can connect the SIP-T48S/T48G/T46S/T46G/T42S/T41S IP phone to a wireless network.
Topics
Connecting the Wi-Fi USB Dongle WF40 Activating the Wi-Fi Mode Deactivating the Wi-Fi Mode Using the Wi-Fi Feature
Connecting the Wi-Fi USB Dongle WF40
Procedure
1. Insert the Wi-Fi USB Dongle WF40 into the USB port on the back of the phone.
For more information on WF40, refer to the Wi-Fi USB dongle WF40 user guide on Yealink Technical Support page.
Activating the Wi-Fi Mode When Wi-Fi USB dongle WF40 is connected to the USB port on the back of the IP phone, a message is displayed on the LCD screen:
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You can press OK to activate Wi-Fi mode directly and to scan Wi-Fi devices automatically.
If you press Cancel, you can activate Wi-Fi mode manually when you want to use the Wi-Fi feature.
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. Select On from theWi-Fi field.
3. Press Save on all IP phones except the SIP-T48S/T48G IP phone.
The IP phone scans the available wireless networks in your area.
Deactivating the Wi-Fi Mode You should deactivate the Wi-Fi mode when you need to connect your phone to the wired network.
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. Select Off from theWi-Fi field.
3. Press Save on all IP phones except the SIP-T48S/T48G IP phone.
Using the Wi-Fi Feature When the Wi-Fi mode is activated on the IP phone, you can connect your phone to a desired wireless network.
Topics
Connecting to the Wireless Network Viewing the Wireless Network Information Managing the Saved Wireless Network Disconnecting the Wireless Network Connection
Connecting to the Wireless Network There are three ways to connect IP phone to the wireless network:
l Connecting to an Available Wireless Network Manually
l Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS)
l Adding a Wireless Network Manually
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Connecting to an Available Wireless Network Manually
Before You Begin
Get the password of the wireless network from your system administrator. Make sure that the Wi-Fi mode is activated.
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. On the SIP-T46S/T46G/T42S/T41S IP phone, highlight the X Available Network(s) (X represents the number of avail- able networks), and then press Enter.
3. (Optional.) To re-search the available network, press Scan.
4. Select the desired wireless network and then press Connect.
On the SIP-T48S/T48G IP phone, tap the desired wireless network to connect to your IP phone. Or tap after the desired wireless network, and then tap Connect.
5. If the network is secure, enter its password.
6. Press OK.
Related Topics
Activating the Wi-Fi Mode
Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS) Wi-Fi Protected Setup (WPS) provides simplified mechanisms to configure secure wireless networks which can auto- matically configure a wireless network with a network name (SSID) and strong WPA data encryption and authen- tication.
There are two methods supported by Yealink IP phones in the Wi-Fi protected setup:
l Push Button Configuration (PBC): The user simply has to press WPS key on both the IP phone and gateway/router to connect.
l Personal Identification Number (PIN): The user has to enter a PIN generated randomly by the IP phone on the gate- way/router to connect.
Before You Begin
Make sure that the Wi-Fi mode is activated.
Push Button Configuration (PBC)
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. Press theWPS, and then selectWPS.
On the SIP-T48S/T48G IP phone, tapWPS.
The LCD screen prompts WPS has been activated, connect in 120s!.
3. Long press the WPS key on your gateway/router.
Once WPS setup has completed successfully, the LCD screen will prompt Connect Success..
Personal Identification Number (PIN)
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Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. Press theWPS, and then selectWPS-PIN.
On the SIP-T48S/T48G IP phone, tapWPS-PIN.
The LCD screen prompts Please input below PIN code on your Wi-Fi router and press OK to connect: xxx.
3. Log into your gateway/routers web interface, and configure it to search the clients. For more information, refer to the documentation from the gateway/router manufacturer.
Once WPS-PIN setup has completed successfully, the gateway/routers web interface will prompt success.
Related Topics
Activating the Wi-Fi Mode
Adding a Wireless Network Manually If your gateway/router has SSID broadcast disabled, it might not appear in the scanning results. In that case, you must manually add a wireless network. The connected wireless networks will be saved to Known Network(s) list.
Before You Begin
Get the available wireless network information from your system administrator .Make sure that the Wi-Fi mode is activ- ated. The Known Network(s) list can store up to 5 wireless networks.
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
2. Highlight Known Network(s), and then press Add.
On the SIP-T48S/T48G IP phone, tap Add.
3. Use the WLAN settings obtained from your gateway/router to configure this WLAN Profile on the IP phone. Do the following:
l If you select None orWEP from the SecurityMode field, enter the desired values in the corresponding fields.
l If you selectWPA-PSK,WPA2-PSK,WPA-EAP orWPA2-EAP from the SecurityMode field, select the desired cipher type first and enter the desired values in the corresponding fields.
4. Press Save.
The connected wireless networks will be saved to Known Network(s) list.
Related Topics
Activating the Wi-Fi Mode
Viewing the Wireless Network Information You can view the wireless network information when the Wi-Fi mode is activated.
Procedure
1. Navigate toMenu->Basic->Wi-Fi->X Available Network(s) (X represents the number of available networks).
On the SIP-T48S/T48G IP phone, navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi->X Available Network(s).
2. Press Detail to view the detailed wireless network information (for example, Profile Name, SSID or Signal Strength).
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On the SIP-T48S/T48G IP phone, tap after the desired wireless network to view the detailed wireless network information (for example, Profile Name, SSID or Signal Strength).
If the IP phone is connected to a wireless network successfully, you can also navigate toMenu->Basic->Wi-Fi- >Wi-Fi Status to view the connected wireless network information.
Managing the Saved Wireless Network Once the IP phone has been connected to a wireless network successfully, this wireless network profile will be saved in Known Network(s) list. The next time you activate Wi-Fi mode, the IP phone will be automatically connected to the wireless network which has the highest priority (the top one). Up to 5 wireless network profiles can be saved in Known Network(s) list. If you want to add a new one when the IP phone has already saved 5 wireless network profiles, please delete an older one before adding.
Procedure
1. Navigate toMenu->Basic->Wi-Fi->Known Network(s).
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi->Known Network(s).
2. Press Option.
On the SIP-T48S/T48G IP phone, tap .
3. Do one of the following:
l Select Edit to edit the wireless network profile, and press Save.
l SelectMove Up orMove Down to change the priority of the wireless network.
l Select Delete or Delete All to delete the saved wireless network profile.
Disconnecting the Wireless Network Connection
Procedure
1. Navigate toMenu->Basic->Wi-Fi.
On the SIP-T42S/T41S IP phone, navigate toMenu->Settings->Basic Settings->Wi-Fi.
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2. Do one of the following:
l On the SIP-T46S/T46G/T42S/T41S IP phone, highlight the X Available Network(s) (X represents the number of available networks), and then press Enter.
Highlight the connected wireless network, and then press Disconnect.
l On the SIP-T48S/T48G IP phone, tap the connected wireless network or tap ->Disconnect.
You can also disconnect the wireless network when deactivating the Wi-Fi mode.
Related Topics
Deactivating the Wi-Fi Mode
Expansion Module and Your Phone The expansion module is a console you can use to connect to an IP phone to add additional line keys and expand the functions of your phone. Yealink SIP-T48S/T48G/T46S/T46G IP phone supports expansion module EXP40. It has two pages of 20 flexible ext keys and it can be programmed up to 40 various features. This section provides you how to con- nect the expansion module EXP40, how to assign the features for ext keys and how to adjust the contrast and backlight of expansion module EXP40.
For more information on expansion module EXP40, refer to the LCD Expansion Module EXP40 user guide on Yealink Technical Support page.
Topics
Connecting the Expansion Module Assigning the Features for Ext Keys Adjusting the Contrast of Expansion Module Adjusting the Backlight of Expansion Module
Connecting the Expansion Module
Procedure
1. Connect the expansion module to the IP phone using the supplied connecting sheet and screws.
2. Connect the supplied cord from the Ext jack on the host phone to the Ext in jack on the expansion module.
Assigning the Features for Ext Keys You can customize features for ext keys on the connected IP phone.
Procedure
1. Long press the desired ext key on expansion module.
The IP phone LCD screen will enter the user setting interface of this key.
2. Customize the specific feature for this key on the IP phone.
3. Press Save.
Adjusting the Contrast of Expansion Module You can configure the contrast of the expansion module via the host phone.
Procedure
1. Navigate toMenu->Basic->Display->Contrast.
If expansion module is not connected to the phone, the Contrast screen displays "No EXP".
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2. Select the desired value between 1 and 10 (highest intensity) from the Contrast field.
3. Press Save.
Adjusting the Backlight of Expansion Module When you change the backlight intensity settings on your SIP-T48S/T48G/T46G/T46S IP phone, the backlight on expan- sion module connected to your phone automatically changes to match the new settings.
Related Topics
Changing the Screen Backlight Brightness and Time
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Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues among other tasks your administrator may ask you to perform.
Topics
Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration
Diagnosing the Network The wrong network settings may result in inaccessibility of your phone and poor network performance. Your system administrator may ask you to use the ping or trace route to troubleshoot network connectivity problems.
Topics
Checking the Network Using Ping Method Checking the Network Using Trace Route Method
Checking the Network Using Ping Method
Procedure
1. Navigate toMenu->Features->Diagnostics->Network->Ping.
2. Enter the desired IP address or URL in the Ping IP or URL field.
3. Press Start.
The screen displays the network status information.
4. Press Back to go back to the preview screen.
Checking the Network Using Trace Route Method
Procedure
1. Navigate toMenu->Features->Diagnostics->Network->Trace Route.
2. Enter the desired IP address or URL in the Trace Route IP or URL field.
3. Press Start.
The screen displays the network status information.
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4. Press Back to go back to the preview screen.
Rebooting Your Phone The improper operation may cause malfunction. If malfunction occurs, your system administrator may ask you to reboot your phone.
Procedure
1. Navigate toMenu->Basic->Reboot.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Reboot.
A confirmation message is displayed, confirming that you want to reboot the phone.
2. Press OK to reboot the phone.
Tip
You can also long press the X key when the phone is idle to reboot the phone.
Resetting to Factory Settings Generally, some common issues may occur while using the IP phone. Your system administrator may ask you to reset your phone to factory configurations after you have tried all troubleshooting suggestions but still do not solve the problem. This operation will delete all your personal configuration settings, and reset all settings to the factory defaults. Check with your system administrator if the personalized settings are kept before resetting your phone to fact- ory settings.
Procedure
1. Navigate toMenu->Advanced->Reset Config.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Advanced Settings->Reset Config.
2. Highlight the Reset to Factory Settings, and then press Reset.
A confirmation message is displayed, confirming that you want to reset the setting.
3. Press OK.
The phone begins resetting.
Tip
You can also long press the OK key when the phone is idle.
After reset, the LCD screen prompts Welcome InitializingPlease wait.
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The phone will be reset successfully after startup.
Note
Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
Updating the Phone Configuration Your system administrator may ask you to update your phone configurations.
Procedure
1. Navigate toMenu->Basic->Update Configuration.
On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phone, navigate toMenu->Settings->Basic Settings->Update Configuration.
A message is displayed on the LCD screen:
2. Press OK.
Tip
You can also long press the REDIAL key when the phone is idle to update the phone configuration.
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Appendix - Menu Structure
153
Appendix - Menu Structure
For the SIP-T48S/T48G IP Phone
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For the SIP-T46S/T46G IP Phone
Appendix - Menu Structure
155
For the SIP-T42S/T42G/T41S/T41P/T40
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