Contents

Yamaha TW-E5B Earbuds User Guide PDF

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Summary of Content for Yamaha TW-E5B Earbuds User Guide PDF

True Wireless Earbuds

User Guide

EN

Contents Introduction  4 About this User Guide.. ..............................................................................  4 Cautions regarding product handling........................................................... 5 Advantages of this product......................................................................... 6 Accessory and part names..........................................................................  8

Charging and Powering  10 Charging the earbuds............................................................................... 10 Charging the charging case....................................................................... 12 Turning on the power............................................................................... 14 Turning off the power.. ............................................................................  15 Remaining Battery Power......................................................................... 16

Bluetooth Connectivity  17 Pairing for the First Time.......................................................................... 17 Pairing with a Different Device.................................................................. 19 Connecting to a Device Already Paired........................................................ 21

Wearing This Product  22 Putting on the earbuds............................................................................. 22 Replacing the eartips............................................................................... 23

Operation (Audio Playback and Phone Calls)  24 Playing back audio on this product.. ..........................................................  24 Making ambient sounds easier to hear (AMBIENT SOUND).. ...........................  25 Talking on the phone.. .............................................................................  26 Starting the voice assistant.. ....................................................................  27

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Contents

Dedicated Application  28 About the Headphone Control app.......................................................... 28 App settings.. .........................................................................................  29

Troubleshooting  32 Read this first.. .......................................................................................  32 Cannot connect....................................................................................... 33 Power will not turn on.. ...........................................................................  34 The product cannot be charged.. ...............................................................  35 The product does not operate or play back.................................................. 36 No sound can be heard.. ...........................................................................  37 Sound can only be heard from one earbud.. ................................................  38 Sound is not good or sounds strange..........................................................  39 The sound is distorted, noisy or choppy...................................................... 40 Using only one of the earbuds.. .................................................................  41 Initializing (performing a factory reset)...................................................... 42 Updating the firmware............................................................................. 44 List of support centers.. ...........................................................................  45

Appendix  46 List of operations.. ..................................................................................  46 List of indicator displays and audio messages.............................................. 48 Specifications......................................................................................... 50 Trademarks............................................................................................ 52

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Contents

Introduction About this User Guide

The User Guide is intended for users of this product, and explains how to connect and operate the product. ( The precautions and other matters in this Guide are classified as follows.

( WARNING This content indicates risk of serious injury or death.

( CAUTION This content indicates risk of injury.

( NOTICE Indicates points that you must observe in order to prevent product failure, damage or malfunction and data loss, as well as to protect the environment.

( NOTE Indicates notes on instructions, restrictions on functions, and additional information that may be helpful.

( All illustrations and screens shown in this Guide are for explanatory purposes. ( All company names, product names and other such listings in this Guide are the registered trademarks or

trademarks of their respective companies. ( Text labeled as [search tag] is for the purpose of searching. These tags are used as links from the Quick

Start Guide to the User Guide.

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Introduction > About this User Guide

Cautions regarding product handling Please read the Safety Brochure included with this product and use caution regarding the following points.

Waterproof performance The waterproof performance of this product are as shown below. Product failures caused by water ingress due to incorrect handling are not covered by the warranty. ( Earbuds

( The waterproof performance of the body of these earbuds is compliant with IPX5 standards. The earbuds are protected by direct jets of water from all directions. (Earbud nozzle: excluding the sound conduit)

( The waterproof performance of this product will not continue to last, and may degrade through regular use.

( Charging case The charging case and the included USB power cable are not waterproof. Use caution regarding the following to avoid electric shock or product failure. ( Do not expose this product to liquids such as sweat, rainwater or seawater. ( Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earbuds before

placing them back in the charging case.

About IPX ( IPX refers to a product's liquid ingress protection as cited in JIS C 0920 (the harmonized standard of IEC 60529), Degrees of

protection provided by enclosures (IP Code). ( These are provisions that guarantee the performance of a product in fresh water or tap water at room temperature. This does

not guarantee equivalent performance in warm water, seawater or the like.

About the charging performance This product uses lithium-ion batteries in both the earbuds and in the charging case. Lithium-ion batteries are consumable items. To extend the life of the batteries as long as possible, use caution regarding the following. ( If the product is not used for a long period of time, it may take longer to recharge the batteries. ( When storing the product for a long time, charge the product around once every six months to avoid

excessive discharge. ( If the duration of the batterys charge is too short, it may have reached the end of its lifespan. Contact

Yamaha dealer or service center.

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Introduction > Cautions regarding product handling

Advantages of this product This product is a set of wireless earbuds that connect to Bluetooth devices such as a portable music player or smartphone.

High-definition playback of sound from Bluetooth devices This product supports Qualcomm aptX Adaptive as well as the SBC and AAC codecs.

Qualcomm aptX Adaptive Audio is an audio codec that offers both high quality and high connectivity performance in response to audio signal interruptions.

Supports Qualcomm TrueWireless Mirroring This product features technology that lets you connect both left and right earbuds at the same time to a smartphone, music player or other device for high-definition sound. The earbuds switch between primary and secondary devices automatically for a stable connection.

AMBIENT SOUND This function makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on. ( Making ambient sounds easier to hear (AMBIENT SOUND) (p.25)

LISTENING CARE This product features LISTENING CARE, which lets you enjoy rich sound quality even at a low volume. Focusing on the characteristics of the human ear where the low- and high-end sounds become harder to hear at lower volumes, as well as how things sound differently in different listening environments, this feature corrects the sound balance for the optimal sound to match the volume. By rendering a natural sound that's easy to listen to, this feature reduces the load on your ears caused by excessive levels.

GAMING MODE Enabling this function helps improve latency when you are watching a video or playing a game that is affected by lag or delay.

Smartphone support You can use this product to talk on the phone and start up the voice assistant while connected to this product.

Dedicated smartphone app: Headphone Control Install the Headphone Control app on your smartphone to configure more detailed settings.

You can switch ON/OFF for AMBIENT SOUND, LISTENING CARE, GAMING MODE and so on.

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Introduction > Advantages of this product

NOTE ( While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear

everything. You may be unable to hear ambient sounds if youve turned up the volume of the audio, or in certain situations. ( When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade,

depending on the usage environment and how you wear the product.

Related links ( Pairing for the First Time (p.17) ( Making ambient sounds easier to hear (AMBIENT SOUND) (p.25) ( Starting the voice assistant (p.27) ( About the Headphone Control app (p.28) ( App settings (p.29)

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Introduction > Advantages of this product

Accessory and part names Make sure that all of the accessories are included with this product.

Earbuds

b c

d

a

Earbud (R)Earbud (L)

a Function key

b + (plus) key

c (minus) key

d Indicator

Charging case

e

f

Front Back

e Charging indicators

f Charging connector

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Introduction > Accessory and part names

USB power cable (30 cm (11-3/4 in); type A to C)

Eartips (XS, S, M, L; one set each) Note: The M-size eartips are pre-attached.

XS S M L

Quick Start Guide

Safety Brochure

NOTE ( The earbuds are stored in the charging case. ( The earbuds feature a built-in microphone. ( The charging case contains a battery for charging the earbuds.

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Introduction > Accessory and part names

Charging and Powering Charging the earbuds

Charge the earbuds before use by placing them in the charging case.

CAUTION ( The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the

earbuds before placing them back in the charging case. ( Charge this product within a temperature range of 5 to 40C.

When using this product for the first time ( Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.

Isolation sheet

Indicator

Charging indicators

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Charging and Powering > Charging the earbuds

1 Open the charging case lid.

2 Place the earbuds in the charging case.

The earbud indicators light up red while charging, and turn off when charging is completed.

Charging takes about 1.5 hours.

NOTE ( Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five

seconds (except when the charging case itself is still charging). ( You cannot connect the earbuds via Bluetooth or use them for playback while they are recharging.

Related links Appendix (p.46)

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Charging and Powering > Charging the earbuds

Charging the charging case To charge the charging case, connect the included USB power adaptor.

CAUTION ( The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater. ( Be sure to use the USB power cable that was included with this product. ( When using a USB power adaptor, be sure that the commercially-available adaptor is compatible with 5 V DC (at least 0.5 A)

power output. ( When charging this product inside of China, be sure to use a USB power adaptor that is approved by CCC. ( Charge this product within a temperature range of 5 to 40C.

1

2

3

Type C

Type A Front Charging indicators

USB power adaptor (commercially available)

1 Plug the USB power cable (type C side) into the charging case.

2 Plug the USB power cable (type A side) into the USB power adaptor.

3 Plug the USB power adaptor into the power outlet. Charging will begin. Charging takes about 2.5 hours.

While the case is charging, the indicators light up as shown below.

Remaining battery power Indicator

100%

75100%

5075%

2550%

025%

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Charging and Powering > Charging the charging case

: Lights up : Flashes : Not lit

NOTE ( You can also charge the earbuds while the charging case is charging. ( You can charge from the USB port on your computer instead of using a USB power adaptor. ( Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five

seconds (except when the charging case itself is still charging).

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Charging and Powering > Charging the charging case

Turning on the power Once you remove the earbuds from the charging case, the earbuds will turn on.

1 Remove the earbuds from the charging case.

The indicators light up as shown below, and the power turns on.

Blue Lights up for 1 sec

NOTE ( When an earbud is low on battery power, its indicator will flash red three times when the power is turned on. If this happens,

charge the earbud. ( If the earbuds have been removed from the charging case or if they do not turn on when removed from the charging case, hold

down the function key on earbud (L) and the + (plus) key on earbud (R) until the indicators light up blue to turn the earbuds on.

Related links Remaining Battery Power (p.16)

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Charging and Powering > Turning on the power

Turning off the power When you put the earbuds back into the charging case, the earbuds turn off.

1 Place the earbuds in the charging case.

The earbud power will turn off, and the product will enter charging mode.

NOTE When you want to turn off the earbuds without putting them back in the charging case, hold down the function key on earbud (L) and the + (plus) key on earbud (R) until the indicators light up red. You will hear the Power Off audio message in the earbuds.

7 sec

Red Lights up for 1 sec

Earbud (L) Earbud (R)

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Charging and Powering > Turning off the power

Remaining Battery Power After this product is turned on, you can check how much battery power is left from the audio messages in the earbuds and by the indicators. ( Audio messages:

( Battery High: plenty of charge remaining ( Battery Medium: moderate charge remaining ( Battery Low: small amount of charge remaining

NOTE You can check the remaining battery power of the charging case in the following situations. ( While charging the charging case ( Right after placing the earbuds into the charging case (except when the charging case itself is charging)

Related links Charging the charging case (p.12)

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Charging and Powering > Remaining Battery Power

Bluetooth Connectivity Pairing for the First Time

When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to pair (register) this product with that device.

[Search tag] #Q02 Pairing

1 Remove the earbuds from the charging case.

The earbuds will turn on and both earbuds automatically connect. Either earbud (L) or (R) will be the primary earbud, and its indicator lights up as shown in the illustration below as the unit enters pairing standby mode. You will hear the Pairing audio message in the earbud. Either earbud (L) or earbud (R) can become the primary earbud.

Blue Lights up for 1 sec

Purple Lights up for 5 sec

Red and blue Flashes

alternately

Blue Lights up for 1 sec

Purple Lights up for 5 sec

Earbud that is now primary

NOTE The indicators may flash blue for a while after you remove the earbuds from the charging case.

2 Activate Bluetooth on your Bluetooth device.

A list of Bluetooth devices that can be connected will be shown.

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Bluetooth Connectivity > Pairing for the First Time

3 Select this product from the list on your Bluetooth device.

Select the listing that reads Yamaha... and not the listing that reads LE-Yamaha....

If a passkey is required when connecting, input 0000.

Yamaha TW-E5B

Once connected, the indicator on the primary earbud lights up as shown below. You will hear the Pairing Successful and Connected audio messages in the earbud.

Blue Lights up for 10 sec

Earbud that is now primary

NOTE ( Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was

unsuccessful, place the earbuds back into the charging case and start again at step 1. ( If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.

Related links ( Pairing with a Different Device (p.19) ( Connecting to a Device Already Paired (p.21) ( About the Headphone Control app (p.28) ( Using only one of the earbuds (p.41)

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Bluetooth Connectivity > Pairing for the First Time

Pairing with a Different Device Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again.

Note that this product cannot connect to more than one Bluetooth device at the same time. If this product is already connected to another Bluetooth device, disconnect it and then follow these steps.

[Search tag] #Q02 Pairing

1 With earbuds (L) and (R) turned on, hold down the function key on earbud (L) and the + (plus) key on earbud (R) for about three seconds.

Either earbud (L) or (R) will be the primary earbud, and its indicator alternately flashes red and blue while you hear the message Pairing. This means that the earbud is in pairing standby mode.

3 sec

Flashes alternately

Red Blue

Earbud that is now primary

2 Activate Bluetooth on the Bluetooth device.

A list of Bluetooth devices that can be connected will be shown.

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Bluetooth Connectivity > Pairing with a Different Device

3 Select this product from the list on your Bluetooth device.

Select the listing that reads Yamaha... and not the listing that reads LE-Yamaha....

If a passkey is required when connecting, input 0000.

Yamaha TW-E5B

If successfully connected, you will hear the Pairing Successful and Connected audio messages in the earbud that is flashing red and blue. The indicator displays as shown below.

Blue Lights up for 10 sec

Earbud that is now primary

Earbud (L) and (R) connect automatically and are ready for use.

NOTE ( Pairing standby mode will automatically end on this product after about two minutes. To pair again, start from step 1. ( If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again. ( Up to three Bluetooth devices can be registered with this product. If you pair a device beyond the maximum number, the

information for device you first paired (the oldest pairing) will be deleted. ( This product does not support multi-point connectivity (connection to multiple devices at the same time).

Related links ( Pairing for the First Time (p.17) ( Connecting to a Device Already Paired (p.21) ( About the Headphone Control app (p.28) ( Using only one of the earbuds (p.41)

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Bluetooth Connectivity > Pairing with a Different Device

Connecting to a Device Already Paired Heres how to connect to a Bluetooth device to which this product has already been paired.

1 Activate Bluetooth on the Bluetooth device.

2 Remove the earbuds from the charging case.

The earbuds will turn on and both earbuds automatically connect to the last Bluetooth device to which they were connected. Once connected, the indicators light up as shown below.

Earbud that is now primary

Purple Lights up for 5 sec

Blue Lights up

for 710 sec

Blue Lights up for 1 sec

Blue Lights up for 1 sec

Purple Lights up for 5 sec

If successfully connected, you will hear the Connected audio message in the earbud.

If the earbuds do not automatically connect to a Bluetooth device, they are waiting for a connection or are in pairing standby mode. Make the connection to the earbuds from your Bluetooth device.

NOTE ( One of the earbuds (L or R) will be the primary earbud when connecting, according to their remaining battery power. ( If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again. ( This product does not support multi-point connectivity (connection to multiple devices at the same time).

Related links ( Pairing for the First Time (p.17) ( Pairing with a Different Device (p.19) ( Using only one of the earbuds (p.41)

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Bluetooth Connectivity > Connecting to a Device Already Paired

Wearing This Product Putting on the earbuds

Check the markings on the L (left) and R (right) earbuds to make sure they are worn in the correct ear. Rotate the earbuds slowly to adjust them so that they fit well in your ears after you put them on.

CAUTION ( Do not forcibly press on or move the earbuds once youve put them on. Doing this may damage your ears. ( If the earbuds still arent fitting snugly in your ears, try replacing the eartips. ( As this product is designed to fit in your ears, your ears may feel tired depending on how the earbuds fit. If you notice any skin

problems after coming into direct contact with this product, stop using this product immediately. If the problem does not improve, consult with a physician.

Related links Replacing the eartips (p.23)

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Wearing This Product > Putting on the earbuds

Replacing the eartips When using different eartips, select the size that matches your ears. When putting the earbuds on, use the eartips that keep out ambient sounds as much as possible while the audio is stopped.

Eartip

NOTE Four sizes of eartips are included with this product. The earbuds come pre-attached with M-size eartips.

CAUTION ( Do not use broken eartips or wear the earbuds without eartips. Doing so may damage your ears. ( Firmly attach the eartips. Failure to do so may cause them to come loose inside your ears, which may damage your ears. If an

eartip comes loose inside your ear, consult a physician. ( Once removed, keep the eartips out of reach of children, to avoid them being accidentally swallowed.

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Wearing This Product > Replacing the eartips

Operation (Audio Playback and Phone Calls) Playing back audio on this product

You can operate this product using the respective keys during playback as follows.

L R

Function key (minus) key+ (plus) key

Volume controls ( Turn the volume up

Press the + (plus) key. ( Turn the volume down

Press the (minus) key.

Playing back audio ( Pause/play

Press the function key. ( Skip to the next track

Press the + (plus) key twice. ( Go back to the beginning of the track (while in the middle of the track), or back to the previous track (when

at the beginning of a track) Press the (minus) key twice. The operation may differ, depending on the Bluetooth device or app you use.

NOTE When connecting to a device (such as a smartphone) on which the volume can be adjusted, you can also adjust the volume using that device. ( To select a song for playback, operate the connected device.

Related links ( App settings (p.29) ( Using only one of the earbuds (p.41)

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Operation (Audio Playback and Phone Calls) > Playing back audio on this product

Making ambient sounds easier to hear (AMBIENT SOUND) Enabling AMBIENT SOUND makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on.

L 1 2

Function key

Switching the AMBIENT SOUND/OFF on and off

1 Press the function key twice. Press the key twice to toggle between enable and disable.

AMBIENT SOUND OFF back to AMBIENT SOUND ( When AMBIENT SOUND is ON: an ascending piano chord is heard. ( When AMBIENT SOUND is OFF: a low piano chord is heard.

NOTE ( The default setting is OFF. ( While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear

everything. You may be unable to hear ambient sounds if youve turned up the volume of the audio, or in certain situations. ( You can also set this with the Headphone Control app. The settings are as follows.

( ON: enables AMBIENT SOUND. ( OFF (default setting): this is normal playback mode.

( Depending on the type of sound you are playing back and what is going on around you, the ambient sound may not be so easy to hear. In this case, pause the playback.

( Do not cover the earbuds with your hand. If your hand is covering the mic, the AMBIENT SOUND effect will not work properly, and you may hear noise.

( The AMBIENT SOUND effect does not operate during a phone call or when a call is coming in.

Related links ( Playing back audio on this product (p.24) ( App settings (p.29)

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Operation (Audio Playback and Phone Calls) > Making ambient sounds easier to hear (AMBIENT SOUND)

Talking on the phone You can use this product to talk on the phone when connecting to a Bluetooth device such as a smartphone. Operate this product as follows.

L R

Function key + (plus) key (minus) key

( Receive a phone call When a phone call comes in, press the function key.

( End a phone call During the phone call, press the function key for about one second.

( Ignore a call When a phone call comes in, press the function key for about one second.

( Turn the volume up During the phone call, press the + (plus) key.

( Turn the volume down During the phone call, press the (minus) key.

NOTE When a call is coming in, any audio being played will be paused. Audio playback will automatically resume when the call ends or you ignore the call.

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Operation (Audio Playback and Phone Calls) > Talking on the phone

Starting the voice assistant You can use this product to control a voice assistance feature such as Siri or Google Assistant. This feature is available when you connect this product to a Bluetooth device that supports voice assistance.

(minus) key

R

( Start voice assistant Hold down the (minus) key (about one second).

( Stop voice assistant ( When using Siri

Hold down the (minus) key (about one second). ( When using Google Assistant

Operate using your Bluetooth device.

NOTE The operations for the voice assistant feature will vary depending on your Bluetooth device. See the users manual of your Bluetooth device for details.

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Operation (Audio Playback and Phone Calls) > Starting the voice assistant

Dedicated Application About the Headphone Control app

The Headphone Control smartphone app is a dedicated app for getting the best sound quality from your Yamaha earbuds or headphones.

[Search tag] #Q03 App

This app will let you do the following. ( Show the status of your earbuds/headphones (such as remaining battery power) ( Make detailed settings on your earbuds/headphones

Install the app from the App Store (iOS devices) or on Google Play (Android devices). See the information about the app on each store for details.

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Dedicated Application > About the Headphone Control app

App settings This explains the settings and items you can check using the Headphone Control app.

[Search tag] #Q03 App

NOTE The app screen and items may differ, depending on your product.

Main screen

( AMBIENT SOUND This function makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on. Settings ( ON: enables AMBIENT SOUND ( OFF(default setting): AMBIENT SOUND disabled (normal playback mode)

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Dedicated Application > App settings

( LISTENING CARE When LISTENING CARE is enabled, this product automatically adjusts the sound quality according to the playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at a low volume. Settings ( ON (default setting): enables LISTENING CARE ( OFF: disables LISTENING CARE

( GAMING MODE This makes the audio and video sound more in sync when you are watching a video or playing a game. Settings ( ON: enabled GAMING MODE ( OFF (default setting): disabled GAMING MODE

( EQUALIZER This is a five-band graphic equalizer that lets you create your own custom sound settings. EQUALIZER default settings ( RESET: the gain of all equalizers is reset to 0 dB. Gain settings for each equalizer ( 0 dB (default setting)

( Auto power-off timer Sets the time it takes for the power to turn off after Bluetooth has been disconnected. Settings ( OFF ( 5 minutes (default setting) ( 30 minutes ( 1 hour ( 3 hours

NOTE ( The AMBIENT SOUND does not guarantee that you will be able to hear everything. You may be unable to hear ambient sounds if

youve turned up the volume of the audio, or in certain situations. ( When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade,

depending on the usage environment and how you wear the product.

30

Dedicated Application > App settings

Menu screen

( Check for firmware update Checks whether new firmware has been released, and performs updates.

( User Guide Accesses the User Guide

( Google Analytics Displays information regarding Google Analytics.

31

Dedicated Application > App settings

Troubleshooting Read this first

If this product does not operate normally while you are using it, first check the following.

[Search tag] #Q01 Troubleshooting

( After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again.

If this does not solve the problem, initialize (factory reset) the earbuds. ( Initializing (performing a factory reset) (p.42)

( Make sure that this product has been sufficiently charged. ( Charging the earbuds (p.10) ( Charging the charging case (p.12)

( Update the firmware of this product to the latest version. ( Updating the firmware (p.44)

( Check the following items according to the trouble you are experiencing. ( Cannot connect (p.33) ( Power will not turn on (p.34) ( The product cannot be charged (p.35) ( The product does not operate or play back (p.36) ( No sound can be heard (p.37) ( Sound can only be heard from one earbud (p.38) ( Sound is not good or sounds strange (p.39) ( The sound is distorted, noisy or choppy (p.40) ( Using only one of the earbuds (p.41) ( Initializing (performing a factory reset) (p.42)

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Troubleshooting > Read this first

Cannot connect ( Earbuds (L) and (R) are not connecting properly.

Put the earbuds back into the charging case and then take them out again. The earbuds will turn on and both earbuds automatically connect. The indicators display as shown below.

( Power on: Blue Lights up for 1 sec ( Earbuds (L) and (R) are now connected: Purple Lights up for 5 sec

The indicators may flash blue for a while after you remove the earbuds from the charging case.

( The product is not pairing correctly. If the information for this product still remains in the list of connected devices on your Bluetooth device, delete that information and try pairing again.

( Pairing with a Different Device (p.19)

( The information for a Bluetooth device that was registered on this product was deleted. If you pair a device beyond the maximum number of pairable Bluetooth devices, the information for device you first paired (the oldest pairing) is deleted. Pair this product once more.

( Pairing with a Different Device (p.19)

( This product may already be connected to another Bluetooth device. On your Bluetooth device, remove the connection with this product and then connect this product again.

( This product and your Bluetooth device may be too far apart. Move this product closer to the Bluetooth device.

( A device that emits electromagnetic waves (such as a microwave oven, access point and so on) might be nearby.

Do not use this product near other devices that emit electromagnetic waves.

33

Troubleshooting > Cannot connect

Power will not turn on ( There may not be enough battery power left.

Charge this product. ( Charging the earbuds (p.10)

( The battery power of the charging case may have been depleted while charging the earbuds. Turn on the power manually by holding down the function key and the + (plus) key for about one second until the indicator lights up blue. You can also do this by charging the charging case.

( Charging the charging case (p.12) ( Turning on the power (p.14)

( The product is temporarily not functioning in a stable way. After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again. If this does not solve the problem, initialize (factory reset) the earbuds.

( Initializing (performing a factory reset) (p.42)

34

Troubleshooting > Power will not turn on

The product cannot be charged ( Your computer is not turned on (when charging from your computer).

Turn the power of your computer on, and then charge this product.

( You may have been using a USB power cable other than the one included with this product. Use the included USB power cable to make sure the product correctly charges.

35

Troubleshooting > The product cannot be charged

The product does not operate or play back ( The earbuds are still charging.

You cannot use this product while they are charging. Use the earbuds after charging is finished.

( There is not enough battery power. Charge the earbuds.

( Charging the earbuds (p.10) ( Charging the charging case (p.12)

( The product is temporarily not functioning in a stable way. After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again. If this does not solve the problem, initialize (factory reset) the earbuds.

( Initializing (performing a factory reset) (p.42)

36

Troubleshooting > The product does not operate or play back

No sound can be heard ( The earbuds are not connected to a Bluetooth device.

Pair this product. ( Pairing for the First Time (p.17) ( Pairing with a Different Device (p.19)

( The volume is too low. Raise the volume.

( Playing back audio on this product (p.24)

( The audio stopped playing back. Start playback.

( Playing back audio on this product (p.24)

37

Troubleshooting > No sound can be heard

Sound can only be heard from one earbud ( Earbuds (L) and (R) are not connecting properly.

Put the earbuds back into the charging case and then take them out again. The earbuds will turn on and both earbuds automatically connect. The indicators display as shown below.

( Power on: Blue Lights up for 1 sec ( Earbuds (L) and (R) are now connected: Purple Lights up for 5 sec

The indicators may flash blue for a while after you remove the earbuds from the charging case.

( The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens. After placing both earbuds into the charging case, take them out again.

( You may be using a smartphone app that generates sound from only one channel. Check whether you can hear sound coming from both left and right channels by playing back sound from a different app.

( One of the earbuds might be turned off. Turn the power on.

( Turning on the power (p.14)

( The connection information for the registered Bluetooth device may not be working properly. Delete the connection information of this product from the Bluetooth device, and then pair the earbuds with the Bluetooth device.

( Pairing with a Different Device (p.19)

38

Troubleshooting > Sound can only be heard from one earbud

Sound is not good or sounds strange ( You might be wearing the earbuds on the wrong sides (L/R).

Check that the left (L) and right (R) earbuds are worn on the correct sides.

( Putting on the earbuds (p.22)

( The eartips dont fit my ears. Replace the eartips with the size that match your ear shape.

( Replacing the eartips (p.23)

39

Troubleshooting > Sound is not good or sounds strange

The sound is distorted, noisy or choppy ( The signal may not be coming in clearly, making the connection unstable.

Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens. Try placing the connected Bluetooth device as close to this product as you can. Devices with wireless network connectivity may transmit signals that obstruct Bluetooth communications. In this case, turn off the wireless network connectivity feature on your Bluetooth device.

( The product is temporarily not functioning in a stable way. After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again. If this does not solve the problem, initialize (factory reset) the earbuds.

( Initializing (performing a factory reset) (p.42)

( GAMING MODE is ON. Set GAMING MODE to OFF. When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade, depending on the usage environment and how you wear the product.

( Playing back audio on this product (p.24) ( App settings (p.29)

40

Troubleshooting > The sound is distorted, noisy or choppy

Using only one of the earbuds Pair the earbud you want to use with the Bluetooth device.

When doing this, note the following. ( This product does not offer a function to convert stereo sound to monaural sound. ( The L and R side keys on the earbuds work differently. When using only one earbud, use your Bluetooth

device to operate controls like playback or talking on the phone.

41

Troubleshooting > Using only one of the earbuds

Initializing (performing a factory reset) Follow the steps below to initialize (perform a factory reset on) this product.

[Search tag] #Q04 Reset

Initializing (performing a factory reset) This will restore all of the earbud settings to their factory defaults. The information for devices registered (paired) will be deleted.

1 Remove earbuds (L) and (R) from the charging case.

The indicators light up blue for one second.

Blue Lights up for 1 sec

2 Hold down the function key and the + (plus) key for about seven seconds to turn the power off.

Make sure that the indicator lights up as shown below.

7 sec

Red Lights up for 1 sec

Earbud (L) Earbud (R)

42

Troubleshooting > Initializing (performing a factory reset)

3 After the power turns off, hold down the function key and the + (plus) key for 10 seconds.

Make sure that the indicator lights up as shown below.

10 sec

Flashes purple twice

Earbud (L) Earbud (R)

4 Place earbuds (L) and (R) in the charging case. The earbuds are now initialized (factory reset).

Related links Pairing for the First Time (p.17)

43

Troubleshooting > Initializing (performing a factory reset)

Updating the firmware Update the firmware on this product with the Headphone Control app.

The firmware on this product can be updated to add new functionality, rectify product issues and so on. For more details on the contents of updates, see the product information page on the Yamaha website.

NOTICE ( For stable data communication between this product and your Bluetooth device, update the firmware in a place where the

signal is good. Do not do the following while the firmware is being updated. ( Placing the earbuds in the charging case ( Turning the power of this product off ( Closing the Headphone Control app, or using another app ( Turning your smartphone off ( Canceling the connection between your smartphone and this product

1 On the main screen of the Headphone Control app, open the menu.

2 Tap Check for firmware update.

If new firmware has been released, you will see instructions on how to perform the update. Install the firmware by following the instructions on the screen.

Related links ( About the Headphone Control app (p.28) ( App settings (p.29)

44

Troubleshooting > Updating the firmware

List of support centers If the trouble still cannot be solved, please contact us for product support as shown below.

For customers within Japan ( Please contact the store where you purchased this product, or the Product Support Center as listed in the

Quick Start Guide included with this product.

For customers outside of Japan ( Please contact your nearest authorized Yamaha dealer or service center.

https://manual.yamaha.com/av/support/

45

Troubleshooting > List of support centers

Appendix List of operations

The main operations of this product are as shown below.

Function key + (plus) key (minus) key

Earbud (L) Earbud (R)

Power ( Power on

Remove from the charging case ( Power off

Function key, + (plus) key (hold down for seven seconds)

Volume ( Volume up

+ (plus) key ( Volume down

(minus) key

Audio playback ( Pause/play

Function key ( Skip to the next song

+ (plus) key (press quickly twice) ( Go back to the beginning of the song, or skip to the previous song

(minus) key (press quickly twice) The operation may differ, depending on the Bluetooth device or app you use.

Selecting the modes ( Switch AMBIENT SOUND/ON/OFF

Function key (press quickly, two times in a row)

46

Appendix > List of operations

Phone calls ( Receive a phone call

Function key ( End a phone call

Function key (hold down during a call for at least one second) ( Ignore a call

Function key (hold down when a call is coming in for at least one second)

Other functions ( Start pairing

Hold down the function key and + (plus) key with the power turned on (hold both down for about three seconds and then release)

( Start voice assistant (minus) key (hold down for about one second)

( End voice assistant (Siri only) (minus) key (hold down for about one second)

47

Appendix > List of operations

List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below.

Earbud indicator display ( Power on

Lights up for one second (blue) and turns off ( Standby mode for pairing with Bluetooth device

Flashes (between red and blue alternately; only the primary earbud) ( Searching for paired Bluetooth device

Not lit ( Finished connecting to Bluetooth device

Lights up (blue, for approx. 10 sec) and turns off ( Power off

Lights up for one second (red) and then turns off (when using the button on the earbuds to turn the power off) ( Earbuds (L) and (R) are connecting

Flashes (blue) ( Connection with earbud (L) and earbud (R) complete

Lights up for five seconds (purple) and then turns off

Indicator display when charging ( Charging

Lights up (red) ( Charging completed

Not lit

Charging case indicator display When the charging case is not connected to a power source ( For five seconds right after placing the earbuds in the charging case

Shows the remaining battery power of the charging case and turns off

When the charging case is connected to a power source ( Shows the remaining battery power of the charging case

48

Appendix > List of indicator displays and audio messages

Audio messages ( Battery High

Plenty of battery charge remaining ( Battery Medium

Moderate battery charge remaining ( Battery Low

Small amount of battery charge remaining ( Power Off

Power off ( Pairing

Start pairing (device registration) ( Pairing Successful

Pairing successful/finished connecting ( Pairing Failed

Pairing unsuccessful ( Connected

Finished connecting to Bluetooth device ( Disconnected

Disconnected from Bluetooth device ( Link Lost

The link to the Bluetooth device has been severed

Related links ( Charging the earbuds (p.10) ( Charging the charging case (p.12) ( Turning on the power (p.14) ( Turning off the power (p.15) ( Remaining Battery Power (p.16) ( Pairing for the First Time (p.17) ( Pairing with a Different Device (p.19) ( Connecting to a Device Already Paired (p.21) ( Making ambient sounds easier to hear (AMBIENT SOUND) (p.25)

49

Appendix > List of indicator displays and audio messages

Specifications The specifications of this product are as shown below. ( Driver type

Dynamic ( Driver unit

7 mm ( Frequency range

2020,000 Hz ( Bluetooth version

5.2 ( Supported profiles

A2DP, AVRCP, HFP, HSP ( Supported codecs

SBC, AAC, Qualcomm aptX Adaptive ( Supported content protection (Japan only)

SCMS-T ( RF output power

Class 1 ( Maximum communication range

10 m (without obstructions) ( Maximum number of pairable devices

3

Microphone for phone calls ( Driver type

MEMS ( Directivity characteristics

Overall directivity ( Frequency range

10010,000 Hz

Rechargeable battery ( Internal rechargeable battery

Lithium-ion battery ( Charging time (to full capacity)

Earbuds: approx. 1.5 hours Charging case: approx. 2.5 hours

( Continuous playback time Approximately 8.5 hours Number of earbud charging cycles available with charging case (when charging case is fully charged) Approx. 3 times

( Temperature range for usage (when charging) 540C Charge this product within the listed temperature range.

50

Appendix > Specifications

General ( Waterproof rating

IPX 5 (earbuds) ( Weight

6.5 g (per earbud)

*The explanations in this User Guide are written according to the latest specifications as of the date of publication. For the latest version of the User Guide, refer to the Yamaha website.

51

Appendix > Specifications

Trademarks The trademarks used in this guide are as follows.

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners.

Qualcomm aptX and Qualcomm TrueWireless are products of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm and Qualcomm TrueWireless are trademarks of Qualcomm Incorporated, registered in the United States and other countries.

Android and Google Play Google, Android and Google Play are trademarks of Google LLC.

App Store App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Siri Siri is a trademark of Apple Inc., registered in the U.S. and other countries and regions.

52

Appendix > Trademarks

Manualsnet FAQs

If you want to find out how the TW-E5B Yamaha works, you can view and download the Yamaha TW-E5B Earbuds User Guide on the Manualsnet website.

Yes, we have the User Guide for Yamaha TW-E5B as well as other Yamaha manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User Guide should include all the details that are needed to use a Yamaha TW-E5B. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Yamaha TW-E5B Earbuds User Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Yamaha TW-E5B Earbuds User Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Yamaha TW-E5B Earbuds User Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Yamaha TW-E5B Earbuds User Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Yamaha TW-E5B Earbuds User Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.