Xplore Touring Caravan 2020 Owner Handbook PDF

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Summary of Content for Xplore Touring Caravan 2020 Owner Handbook PDF

CONTENTS-1

CONTENTS

WELCOME AND INTRODUCTION ........ 1-1

Elddis Technical Approvals ...................... 1-2

GENERAL SAFETY ............................... 2-1

Please read before using your

new caravan. ........................................... 2-1

Ventilation ............................................... 2-2

High-Level Ventilation ............................. 2-2

Low-Level Ventilation .............................. 2-2

Ventilation in Separate Bedrooms ........... 2-2

Gas Dispersal Holes ............................... 2-2

Petrol/Diesel Fumes ................................ 2-2

Fire Safety ............................................... 2-2

Fire Extinguishers ................................... 2-2

In Case Of Fire ........................................ 2-2

Fire Retardant Foams ............................. 2-2

Escape Paths .......................................... 2-2

Your Caravan Payload Explained ........... 2-3

PREPARING FOR THE ROAD............... 3-1

Caravan Towing Vehicle Weight Ratio .... 3-1

Loading ................................................... 3-1

Internal Loading & Checks ...................... 3-1

External Loading & Checks ..................... 3-2

Pre-Tow Checklist & Hitch-Up ................. 3-2

TOWING AND DRIVING ......................... 4-1

Reversing ................................................ 4-1

Speed Limits ........................................... 4-1

Setting Off ............................................... 4-1

Caravan Handling ................................... 4-1

Motorway Driving .................................... 4-2

Towing Covers ........................................ 4-2

Tyre and Wheel Checks .......................... 4-2

ARRIVING ON SITE ............................... 5-1

Check Site Regulations ........................... 5-1

Selecting a Pitch ..................................... 5-1

Side-To-Side Levelling ............................ 5-1

Leveller Jack ........................................... 5-1

Ramp ...................................................... 5-1

Front & Back Levelling ............................ 5-1

Parking on a Reverse-Sloping Site

or Steep Hill ............................................ 5-2

Entering and Exiting the Caravan ........... 5-2

GETTING STARTED .............................. 6-1

Electricity ................................................. 6-1

Power Supply Charger ............................ 6-1

12v Systems: .......................................... 6-1

Generator/Charger .................................. 6-1

Electricity Mains Supply .......................... 6-1

Connecting To Mains Supply On

Arrival at Site ........................................... 6-1

Disconnecting Mains Supply When

Leaving Site ............................................ 6-2

Overseas Electrical Connection .............. 6-2

Gas Safety Advice ................................... 6-3

Facts about LPG ..................................... 6-3

Awning Spaces, LPG and Appliance

Exhaust ................................................... 6-3

LPG Gas System .................................... 6-3

Gas Supply ............................................. 6-4

Connection .............................................. 6-4

Changing a Gas Cylinder ........................ 6-4

Gas Regulator ......................................... 6-4

High Pressure Gas Hoses ...................... 6-5

Whale High Flow Pump with

Intelligent Control ................................. 6-6

ELECTRICAL SYSTEM.......................... 7-1

12v Power Supply ................................... 7-1

Battery Installation .................................. 7-1

Battery Maintenance ............................... 7-1

Generators / Charger .............................. 7-1

230v Power Supply ................................. 7-2

Mains Unit ............................................... 7-2

Resetting the RCD .................................. 7-2

Automatic Charging System ................... 7-2

Internal Lights ......................................... 7-2

Maximum Power Ratings for

Internal Lights ......................................... 7-3

Connecting a Solar Panel

and/or Satellite Dish (Option only) .......... 7-3

External Solar Panel Connection ............ 7-3

External Satellite TV Connection ............ 7-3

HOW TO USE YOUR CARAVANS

EQUIPMENT ........................................... 8-1

Electrical Control Panels ......................... 8-1

Thetford Duplex Combi Oven ................. 8-2

3 Burner Hob ........................................... 8-4

Refrigerator ............................................. 8-7

Whale Heating System ......................... 8-10

Whale Space Heater - User Operation .. 8-11

Whale Water Heater - User Operation .. 8-12

Whale Heating System -

Troubleshooting .................................... 8-13

Whale Space Heater - Reset Button

Location (all other models) .................... 8-14

Microwave (When installed) .................. 8-18

Battery Charger ..................................... 8-19

Smoke Alarm ......................................... 8-19

Carbon Monoxide Alarm ....................... 8-21

Thetford C-260 Cassette Toilet Range .. 8-25

Preparing for Use (standard) ................ 8-25

MY2020/Xplore

CONTENTS-2

CONTENTS

Preparing for use with Optional

Features ................................................ 8-25

Using the Toilet (Standard) .................... 8-27

Using the toilet with Optional

Features ................................................ 8-27

Emptying ............................................... 8-27

Emptying with Optional Features .......... 8-27

Cleaning and Maintenance ................... 8-28

Toilet Bowl ............................................. 8-28

Waste Holding Tank .............................. 8-28

Cleaning and Maintenance for

Optional Features ................................. 8-29

Winter Operation ................................... 8-29

Storage ................................................. 8-29

Toilet Unit Malfunctions ......................... 8-29

Rooflights .............................................. 8-31

The Omivent (12v) Rooflight (Option) ... 8-31

The Heki 2 Rooflight ............................. 8-31

Midi Heki Rooflight ................................ 8-32

MPK Rooflight ....................................... 8-33

Windows ............................................... 8-34

Polyplastic Window Opening ................ 8-34

Blinds & Flyscreens .............................. 8-34

Door Flyscreen ...................................... 8-34

Shower .................................................. 8-35

Taps ...................................................... 8-35

Gas Locker Door ................................... 8-36

Internal Doors ....................................... 8-36

Toilet/Shower Room Doors ................... 8-36

Paddle Latch ......................................... 8-36

Concealed Latch ................................... 8-36

Magnetic Catches ................................. 8-37

Room Divider ........................................ 8-37

Bed Make-up ......................................... 8-38

Front Wrap Round Seating (Option) ..... 8-41

Lift up Bed Extensions (where fitted) .... 8-42

Removable Drawers ............................. 8-42

Radio with MP3 Connectivity ................ 8-42

Teleco TV Aerial .................................... 8-42

How to use your TV Aerial ..................... 8-45

Digital TV set-up Guide ......................... 8-45

Connect Aerial and Power .................... 8-45

Troubleshooting Guide .......................... 8-45

Protect - Autowatch Alarm System

(optional) ............................................... 8-47

Basic Operation Arming the System ..... 8-47

Disarming the System ........................... 8-47

Panic Alarm ........................................... 8-47

Emergency Disarm ............................... 8-47

Silent Arm and Disarm .......................... 8-47

Sensors ................................................. 8-47

Passive Infra Red Sensor ..................... 8-47

Al-Ko Trailer - Control ........................... 8-48

Whale Easi-Slide Socket ....................... 8-49

SECURITY .............................................. 9-1

Caravan Theft ......................................... 9-1

Tracker Retrieve ...................................... 9-1

CRIS - The Caravan Registration and

Identification Scheme .............................. 9-1

Al-Ko Secure Wheel Lock (Option) ......... 9-2

Window & Chassis Marking .................... 9-4

Electronic Tagging ................................... 9-4

CARE OF YOUR CARAVAN ................ 10-1

Exterior Cleaning .................................. 10-1

Wheels .................................................. 10-1

Glass Fibre Reinforced Plastic

(GRP - where applicable) ...................... 10-1

Acrylic Windows .................................... 10-1

Window Blinds & Flyscreens ................. 10-1

Winterisation/Storage ............................ 10-1

ABS - A Frame Cover, Wheel Spats

& Panels ................................................ 10-2

Interior Walls ......................................... 10-2

Furniture ................................................ 10-2

Cooking Equipment ............................... 10-2

Soft Furnishings .................................... 10-2

Winterisation and Storage ..................... 10-3

Shower Trays, Shower Room and

Wash Basin Fittings .............................. 10-3

Cleaning of all Taps ............................... 10-3

Water Containers .................................. 10-4

Water Systems - Sterilisation ................ 10-4

Thetford Toilet ....................................... 10-4

Chassis Mounted Spare Wheel Carrier 10-5

Tyres ..................................................... 10-5

Pressures .............................................. 10-5

Tyre Wear and Damage ........................ 10-5

Changing a Wheel ................................ 10-5

Jacking .................................................. 10-6

Lubrication ............................................ 10-6

The Alko Caravan Chassis .................... 10-7

Chassis Members ................................. 10-7

Drilling or Welding of Parts or

Accessories ........................................... 10-7

Independent Suspension ...................... 10-7

Coupling Head ...................................... 10-7

Secondary Braking (Breakaway Cable) 10-7

Brake Drum/Hub Assembly ................... 10-7

Operating Instructions ........................... 10-8

Braking System Adjustment ................ 10-10

CONTENTS-3

CONTENTS

STORAGE ............................................ 11-1

Long Term & Winter Storage .................. 11-1

Caravan Covers ..................................... 11-1

Power Drain ........................................... 11-1

CARAVAN WARRANTY COVER ......... 12-1

Non Warranty Repairs ........................... 12-3

Remedial Work ...................................... 12-3

CARAVAN CONSTRUCTION -

MAIN COMPONENTS .......................... 13-1

ALKO Chassis ....................................... 13-1

Braking System ..................................... 13-1

Solid Construction Body Shell ............... 13-1

Windows ............................................... 13-1

Insulation ............................................... 13-1

Front Panel and Gas Bottle Locker Door13-1

Awning Channel .................................... 13-1

WIRING DIAGRAM - XPLORE ............ 14-1

Road Lights - Xplore ............................. 14-2

GENERAL QUESTIONS ...................... 15-1

GLOSSARY .......................................... 16-1

SERVICE DOCUMENTS ...................... 17-1

NOTIFICATION OF CHANGE OF

OWNERSHIP ........................................ 18-1

NOTIFICATION OF CHANGE TO

NAME AND ADDRESS ........................ 19-1

USEFUL ADDRESSES ........................ 20-1

INDEX ................................................... 21-1

CONTENTS-4

CONTENTS

1-1

INTRODUCTION

WELCOME AND INTRODUCTION

Congratulations on selecting your new

Touring Caravan.

This Owners Handbook has been prepared

for your guidance to help you derive the

greatest amount of pleasure from the use of

your caravan and your leisure time. We

strongly recommend that you read this guide

thoroughly so that you are fully aware of all

the caravans features, equipment and

systems.

Additional information and detailed appliance

instruction manuals are also contained in

your Owners Information Pack which can be

found within the kit box supplied with your

caravan.

Your new caravan has been designed as a

recreational vehicle and is intended for

recreational use only. It is not intended for

business, hire use or for permanent

habitation. Elddis accepts no liability if

the caravan is used for any purpose other

than recreational/holiday use. Any use

other than recreational/holiday use will

invalidate your warranty.

Your caravan has been designed for towing

behind a normal motor car. Additional care

should be exercised when towing with a 4x4

because of the off-road nature of the

suspension. Owners should not tow their

touring caravans with commercial vehicles.

When selecting a towing vehicle it is

recommended that you consult the Caravan

Towing Code, which is available from the

NCC.

By following the instructions provided in this

handbook and maintaining your caravan in a

first class roadworthy condition, you are sure

to have many years of carefree use.

To ensure the very best quality and reliability

all touring caravan designs and new

developments are rigorously tested.

Therefore Elddis will accept no liability or

uphold the warranty if the caravan is altered

or modified in such a way that would

adversely affect the reliability.

Please note: It is a condition of your

warranty that the caravan must have an

annual service carried out by an Elddis

approved Retailer / Service Centre or NCC

Approved workshop or NCC equivalent

standard as set out in this handbook and a

record is kept. Pages are provided in the

back of this guide, for your assistance.

An Elddis Approved Retailer / Service Centre

will be able to supply any replacement parts

for your caravan, should the need arise, and

in most cases any accessories you may

require.

Please note: It is not possible to purchase

replacement parts direct from Elddis.

Changing market and supply situations may

prevent us from maintaining the exact

specification details in this guide and we

therefore reserve the right to alter

specifications as materials and conditions

demand.

Enjoy your new caravan

IMPORTANT: Register your vehicle with

us

In order to fully protect your valuable

purchase, we would kindly ask you to take

a few moments to complete our online

Warranty Registration.

Registering your vehicle will ensure that we

always have the most accurate and up-to-

date contact information and all of your

vehicle details to hand, should you ever need

our assistance.

Your feedback is incredibly important to us

and helps shape the future of our leisure

vehicles. We would be delighted if you would

also complete our accompanying online

Customer Questionnaire.

Both our Warranty Registration form and

our Customer Questionnaire can be found

on our Homepage: www.elddis.co.uk

Model Year Designation

All Touring caravans manufactured by Elddis

are designated by their model year. The 2020

model year runs from 1st September 2019 to

31st August 2020.

1-2

INTRODUCTION

Elddis Technical Approvals

All Elddis Caravans have been European

Commission Whole Vehicle Type Approved

via the Vehicle Certification Agency (VCA).

In order to ensure your new caravan is safe

to use, Elddis are members of and have been

inspected by the following bodies.

NCC who operated a certification scheme to

ensure compliance with the European safety

standards for caravans.

National Inspection Council for Electrical

Installation and Contracting (NICEIC) who

carry out an annual inspection of Elddis

electrical installations within caravans.

Elddis has also obtained ISO9001:2015

accreditation and this is periodically audited.

2-1

GENERAL SAFETY

GENERAL SAFETY

Please read before using your new

caravan.

In order for you to get the most out of your

new caravan it is necessary for you to be

aware of the following:

(i) Do not obstruct ventilators and clean

them regularly, it is advisable to clean

and check all the ventilators annually for

blockages and where necessary rectify

any blockages found.

(ii) Inspect the high pressure flexible gas

hose (available from your retailer)

regularly for deterioration and renew as

necessary, with an approved type, in

any case no later than the expiry date

stated on the hose.

(iii) Ensure the gas supply and all

appliances are turned off before towing

your caravan.

(iv) If your caravan has been fitted with a

gas BBQ point it must be only used for

its intended purpose. Do not use a gas

barbeque within an awning.

(v) Never allow modification to your gas or

electrical system unless qualified

persons carry them out. All modification

to the gas system should be carried out

by a Gas Safe Register approved gas

fitter. Any modifications carried out on

the electrical system must be carried out

by an electrician on the roll of the

NICEIC or be a member of the ECA.

Never use portable cooking or heating

equipment inside your caravan. Do not

use your fitted cooking equipment as

heating at any time.

(vi) In the interest of safety, replacement

parts for an appliance should conform to

the appliance manufacturers

specifications and must be fitted by

them or an authorised agent.

(vii) If you suspect there is a gas leak please

open all the windows then vacate the

caravan. Turn off the gas container if

safe to do so, then contact your nearest

Elddis Retailer to arrange for them to

check the gas system.

(viii) It is recommended that you provide a

dry powder fire extinguisher complying

with ISO 7165 of at least 1KG capacity

by the exit door and a fire blanket next

to the cooker. Ensure you read the

advice to occupier label fitted to your

caravan usually found on the inside of

the wardrobe door.

(ix) Never exceed your caravans Maximum

Technical Permissible Laden Mass.

(see Caravan Towing Vehicle Weight

Ratio)

(x) The laden nose weight for your caravan

should not exceed the lower of the

following:

Towing vehicles maximum nose

weight

Tow bar maximum nose weight

The caravans maximum nose weight.

(xi) Ensure heavy and large items are

secured before towing your new

caravan to reduce the risk of damage

being caused while the caravan is in

motion.

(xii) Pull out worktop extensions, where

fitted, are only designed to take a

maximum weight of 6kgs.

(xiii) When your caravan is connected to

your towing vehicle it should be level or

slightly nose down.

(xiv) Where high level bunks are fitted, care

should be taken when used by children.

The protection against falling out must

be in place when the bunk is used.

(xv) When your caravan is loaded to its

MTPLM and the weight distributed in

accordance with the handbook, your

caravan is designed to be towed at a

maximum speed of 100kmh/60mph.

(xvi) It is illegal to tow your caravan whilst

it is occupied.

(xvii) If your caravan is fitted with a lift up

bunk it is designed for a maximum

weight of 11 stone and is not suitable

for children under 6 years old without

supervision.

(xviii) Do not leave children under 14 years of

age unattended in your caravan.

(xix) Your vehicles MIRO is calculated with

no water on board. To travel with water

you must take account of the water in

your vehicle payload. 1 litre of water =

1Kg.

2-2

GENERAL SAFETY

(xx) Where a dividing curtain is fitted or

provided, please ensure when not in

use it is stored in the position furthest

away from any cooking equipment or

in the storage housing if provided.

VENTILATION

All caravans manufactured by Elddis are

ventilated at both high and low level in

accordance with BSEN 721 Safety

Ventilation.

High-Level Ventilation

This is always provided by fixed ventilation

within the fitted roof skylight. These roof

skylights should be cleaned annually by use

of a small brush to remove any dust that may

have accumulated around the mesh fitted.

On some roof skylights the mesh can be

easily removed to aid cleaning. On fan-

assisted roof skylights it is essential that the

fan is switched off prior to cleaning.

Low-Level Ventilation

Low level ventilation is provided within the

living area of your new caravan and these

can be identified by the fitting of a black

cover to prevent them from being obstructed.

This cover must not be removed. In order to

clean the ventilator, remove the cover by

undoing the two screws and clean using a

small brush. It is essential that the cover is

replaced once cleaning is complete.

Ventilation in Separate Bedrooms

In caravans with separated sleeping areas,

separate ventilation is required and is

provided via a roof skylight at high level and

a ventilator at low level within a bed box or

under the fixed bed.

Gas Dispersal Holes

All appliances and gas taps have a gas

dispersal hole within the same compartment.

It is essential that these are not blocked or

made ineffective.

Petrol/Diesel Fumes

The fitting of a tail pipe to your exhaust will

reduce the possibility of fumes entering your

caravan through the front fixed ventilation

points.

FIRE SAFETY

Fire Extinguishers

It is recommended that a 1 kg minimum

capacity dry powder fire extinguisher be

carried inside your caravan at all times. A

pan fire must not have an extinguisher aimed

at it, but must be smothered with a fire

blanket.

In Case Of Fire

(i) Get everyone out of the caravan as

quickly as possible using whichever exit

is quickest including windows. Do not

stop to collect any personal items.

(ii) Raise the alarm. Call the fire brigade.

(iii) Turn off the gas container valve if safe to

do so.

Fire Retardant Foams

All caravans are equipped with Polyurethane

(PU) foam which are combustion modified

foam cushions, mattresses and fire retardent

fabric. All furnishings and fabrics used by

Elddis comply with the Furniture and

Furnishings (Fire Safety) Regulations. In

addition all upholstery is made of fire

retardant fabric.

Escape Paths

Your new touring caravan has been provided

with escape paths to be used in the event of

an emergency. One of which is always the

main habitation door and others are the large

windows to be used where necessary. Care

must be taken when exiting via a window due

to the potential drop to ground level.

IMPORTANT: Your attention is drawn to

the notice affixed in the caravans

wardrobe advising on fire prevention,

ventilation and what to do in case of fire.

Please note: Do not work under the caravan

unless the corner steadies are down and the

axle is supported.

2-3

GENERAL SAFETY

YOUR CARAVAN PAYLOAD

EXPLAINED

Definitions

Plated maximum technical

permissible laden mass (PMTPLM)

As specified by Elddis and in compliance with

the European Directive on Masses and

dimensions of vehicles.

Actual MTPLM

Maximum mass of the vehicle, which takes

into account operating conditions including,

factors such as the strength of materials,

loading capacity of the tyres etc.

Mass of the caravan in running

order (MIRO)

This is the weight of your caravan as it

leaves our factory plus the following:

A mass of 10kgs per gas cylinder, the

cylinder number is equal to the number

of connections provided at the regulator.

Personal effects payload (PEP)

This is calculated by the following formula:

10L + 10N + 50

L is the body length of the caravan in

meters.

N is the number of berths.

50 is for normal equipment carried in the

caravan, a sample list is given below.

Kettle ................................... 0.5kgs

Bed linen ................................. 6kgs

Crockery ................................. 5kgs

Saucepans .............................. 3kgs

Wastemaster ........................... 6kgs

Aquaroll (empty) ..................... 5kgs

Waste bin ................................. 1kg

Cutlery .................................... 2kgs

Toilet fluid etc ....................... 2.5kgs

Battery .................................. 25kgs

Optional equipment payload (OEP)

This is an amount of weight provided for

factory fitted options.

Please note: Any options fitted by the

retailer will reduce the overall payload

available to the customer.

User Payload is the sum of the PEP and the

OEP.

Note: It may be possible to upgrade your

Plated MTPLM to the Actual MTPLM up to

the caravan being 3 years old, there is an

administration fee for this service.

Note: Please ensure you never load your

caravan above the plated MTPLM.

Note: Please take care to ensure you have

allowed for the mass of all the items you

intend to take in your caravan.

2-4

GENERAL SAFETY

3-1

PREPARING FOR THE ROAD

PREPARING FOR THE ROAD

CARAVAN TOWING VEHICLE

WEIGHT RATIO

This ratio has a major influence on stability. It

is recommended that:

(i) The laden nose weight for your caravan

should not exceed the lower of the

following:

* Towing vehicles maximum nose

weight,

* Tow bar maximum nose weight

* The caravans maximum nose weight,

is 100kgs.

(ii) The actual laden weight of the caravan

should always be kept as light as

possible. The lighter it is whilst being

towed on a road, the safer the outfit

combination will be.

(iii) What you are able to tow is dependent

on your driving licence.

(iv) If you are a B licence holder you can

only tow a car/caravan combination of

total weight not exceeding 3500kgs and

the cars kerb weight must be greater

than the caravans plated MTPLM.

Note: It is strongly recommended that

the caravan plated MTPLM should not

exceed the cars kerb weight.

(v) If you hold a B + E licence you can tow

up to a combination weight of 7000kgs.

(vi) The greater the actual laden weight of

the caravan in relation to the kerb weight

of the towing vehicle the more careful

and experienced the driver needs to be

and the lower the speed at which

instability could occur.

WARNING: It is strongly recommended

the loaded weight of the caravan does not

exceed the kerb weight of the towing

vehicle.

LOADING

Always lower and secure the jockey wheel

and the four corner steadies (with the brace

provided) before entering the caravan. This

will ensure that the caravan does not tip up

when you are inside.

Please note: Corner steadies should not be

used as a jacking or levelling device.

Internal Loading & Checks

When loading your caravan it is advisable to:

(i) Distribute items evenly over the axle and

as low as possible to optimise road

holding and achieve the best possible

braking effect.

(ii) Do not overload on one side as this will

cause the caravan to lean and affect the

road holding and stability.

(iii) Do not stow tins, bottles or heavy items

in overhead lockers when towing.

(iv) Loose articles should be stowed

securely to avoid movement and

possible damage.

(v) Ensure that all lockers, cupboard doors

and showers doors are closed and room

partitions are secured.

(vi) Secure all bunks (if appropriate).

(vii) Store the main dining table in its transit

position.

(viii) Set the refrigerator for 12V operation if

any fresh food is stored in it and ensure

the door is locked.

(ix) Fully close and lock all windows and

rooflights. Never tow with windows on

night setting.

(x) Leave all curtains and blinds open to

prevent damage in transit. If your

caravan has a rear window this may aid

visibility.

(xi) Ensure you remove all items from the

microwave and cocktail cabinet before

towing.

3-2

PREPARING FOR THE ROAD

External Loading & Checks

(i) Gas cylinders should only be stored,

correctly positioned, and secured in the

gas bottle locker. The gas should be

turned off.

(ii) The leisure battery is stored and secured

in the battery locker box, set into the tray

provided and secured.

(iii) Any external connections (battery

chargers, connecting cables etc), should

be disconnected and stowed.

(iv) Check that all exterior locker doors are

secure and locked.

(v) Secure and lock the main caravan

entrance door.

PRE-TOW CHECKLIST & HITCH-UP

Having loaded the touring caravan and

secured the lockers and main entrance door:

(i) Check touring caravan wheel bolts are

torque tightened to the required level

(See Index - Changing a Wheel).

(ii) Check tyre pressures (Refer to the

Technical Data Sheet) and tyre condition

for roadworthiness.

(iii) Ensure the jockey wheel is down, in

good contact with the ground, clamp

tightly secured, and the caravan

handbrake is fully on.

(iv) Raise the corner steadies.

(v) Reverse the car close up to the

caravans hitch. It is advisable to seek

assistance to guide you so that the car

tow ball aligns with the caravans hitch.

(Use of the caravan handbrake is

advised. Extreme caution should be

taken if manoeuvring the caravan down

hill or on wet, slippery surfaces).

(vi) Make sure the jockey wheel height is

sufficient for the hitch head to clear the

towing vehicles tow ball.

(v) Manoeuvre the hitch head over the tow

ball and lower the jockey wheel using the

winding handle, until the hitch head

opening sits comfortably over the tow bar

ball.

CABLES

For peace of mind, you may wish to check

the ability of the cables to be able to cope

with towing the vehicle at extreme angles

before setting off. To do so, position the

vehicle at alternate extreme angles and

check that the cables do not pull too tight, as

they are liable to stretch or become

unplugged. No cables should be allowed to

touch the ground as they will wear and

become damaged and ineffective.

Please note: If having followed this advice,

you feel you cannot achieve a satisfactory

cable arrangement, consult your caravan or

tow bar supplier or service agent.

Stabiliser operating instructions

Coupling handle (Fig. 1/Item 1), Stabiliser

Lever (Fig. 1/Item 2)

TheStabiliser lever (Fig. 2/Item 2) must be in

the uppermost position (open).

Coupling

Pull the coupling handle (Fig. 3/Item 1)

up in the direction of arrow. The coupling

mechanism has an open position ie. as

Fig 1

1 2

Fig 2 Fig 3

3-3

PREPARING FOR THE ROAD

long as the AKS 3004 is not placed on

the ball, the handle will remain open. Put

the opened coupling onto the clean

towball. The handle must now make an

audible click and return to the flat

position.

WARNING: The coupling is correctly

engaged when the green edge of the

safety indicator button is visible (Fig. 4/

Item 3).

WARNING: Always ensure that the jockey

wheel is fully raised and secure before

commencing any journey.

Stabiliser Unit:

To operate the Stabiliser (once coupled

to the towball), simple press the stabiliser

lever down as far as it will go (Fig. 4/Item

2).

Uncoupling

Pull the stabiliser lever handle up as far

as it will go, open the coupling handle

and lift the AKS 3004 from the towball.

With larger nose loads, coupling and

uncoupling can be made easier by using

the jockey wheel to assist lifting.

The friction pads are pressed against the

towball and hence generate a stabilising/

damping force. These pads are therefore

subject to wear over time, however they will

have a long service life (circa. 30,000 Miles),

provided they are well maintained and kept

free of grease/dirt.

Fig 4

Fig 5

Checking the efficiency of the left/right

friction pads:

1) Couple up AKS 3004

2) Open Stabiliser lever (Fig. 5/Item1).

3) Close Stabiliser lever until resistance is

felt (ie friction pads are in contact with the

ball but not yet under pressure).

4) If the arrow on the arm (Fig. 5/Item 4) is

before or on the marked area (Fig. 5/Item

2) the friction pads are still as new (See

A)

5) The arrow on the arm should lie between

the marked area on the soft dock (See B)

6) If the arrow on the plate reaches or

passes the marked area onthe soft dock

then the friction pads need replacing

(See C).

It is not necessary to adjust the friction pads.

3-4

PREPARING FOR THE ROAD

Fig 6

Manoeuvring operation

For easier manoeuvring (on campsites etc),

pull the stabiliser lever to the up position.

Please do not use the stabiliser lever as an

manoeuvring handle. Please use the handles

on the Caravan or fit the AL-KO manoeuvring

handle to your jockey wheel (available

separately).

1) During opening or

closing, the AKS

must only be

operated by one

person.

2) Press stabiliser

lever down by

hand force only

DO NOT use your

foot or an

extension bar, this

will damage the

components (Fig.

6).

3) When opening or

closing the

stabiliser lever,

please ensure your hand does not touch

the coupling handle - you may

accidentally trap your fingers! (Fig. 6).

3-5

PREPARING FOR THE ROAD

BREAKAWAY CABLE

The law requires that any trailer with a

MTPLM (GVW) exceeding 750 kg must have

a braking system and it must work. If such a

trailer becomes detached from the tow vehicle

then these brakes must be applied

automatically by way of the breakaway cable.

This breakaway cable is an important part of

the management of the braking system and

when the trailer is built the braking system is

part of the certification process for the safe

use of the trailer - so any replacement parts

must be equivalent to the original parts fitted.

There are two types of breakaway cable in

use in the UK. One uses a spring clip, the

other uses a Karabiner clip.

Looking at the two clips it is easy to see that

there is a difference.

The spring clip type is designed to be hooked

back over the breakaway cable when it is

fitted to the tow vehicle and must always be

used this way.

The Karabiner type is designed to be secured

onto a mounting point on the two vehicle, it

does not need to pass back over the cable to

secure it in place (but can if necessary).

So how should the breakaway cable be

secured to the tow vehicle? In the absence of

specific advice from the manufacturer/supplier

follow these simple guidelines:

Fixed tow ball systems

The cable with spring clip should be passed

behind the towbar assembly (where cable

length is sufficient) and then clipped back on

itself. The cable should be in as straight a

path as possible to ensure correct operation.

Where there is insufficient cable length then

the cable should pass around the base of the

tow ball and then be clipped back on itself.

Detachable tow bar systems

Vehicles with a detachable tow bar system

may have a securing point provided on the

tow bar assembly. This securing point should

be part of the towbar assembly fitted to the

tow vehicle but this securing point may not be

large enough to allow the spring clip type

fastener to pass completely through, do not

be tempted to clip onto the securing point

directly. Where this is the case, or where

there is no hooking point provided, then the

cable should pass around the tow ball

assembly and then clipped back on itself.

Where the towbar provides a securing point

and a Karabiner type fastening is provided,

then this can be secured to the securing

point. Make sure that it is completely closed

to ensure that it operates correctly.

Be careful to check that the cable does not

sag so much that it could drag on the ground

- if it does it may become damaged or catch

on debris on the road surface. Also ensure

that the cable is long enough to allow for any

sharp turns, otherwise the cable may

inadvertently apply the trailer brakes and this

could cause damage to the brake

components.

Remember to check the breakaway cable for

any signs of damage. The cable is designed

to apply the trailer brakes and then snap

once the brakes are applied so any damage

may result in premature failure and the

brakes not being properly applied.

And ... remember ... Many inadvertent

detachments occur at low speed - normally

as a result of the hitch head not being

engaged properly onto the tow ball assembly.

A low speed detachment may not result in the

breakaway cable operating properly - so

ALWAYS check that the head is fully secure

before setting off.

Karabiner type clip

Spring type clip

3-6

PREPARING FOR THE ROAD

4-1

TOWING AND DRIVING

Fig 4-1

TOWING AND DRIVING

REVERSING

It is advisable to have a second person

assisting when reversing the caravan.

Start practising by choosing a left-hand bend

for ease. Reverse slowly; turning the wheel,

initially the opposite way to the direction you

want the caravan to go.

Now the front of the caravan is nudged out

and is moving the rear in the intended

direction. Take care not to hit the caravan

with the car!

Midways through the manoeuvre, when the

caravan is correctly angled, reduce speed to

a crawl and gradually apply opposite lock.

Make the car follow the caravan round then

finally straighten up.

Please note: Proficiency at reversing can

only be achieved with practice.

SPEED LIMITS

Always adhere to the speed limits in

force.

When national speed limits apply, when

towing on a single carriageway, the

speed limit is reduced to 50mph. Dual

carriageway and motorways, the speed

limit is reduced to 60mph.

SETTING OFF

(i) Pull away smoothly in the towing

vehicle. Allow more engine speed to

produce the power to move the

additional weight of the caravan.

(ii) Avoid wear and tear on the clutch and

transmission by taking extra care not to

ride the clutch.

(iii) Change gears smoothly. Try not to jerk

the clutch.

CARAVAN HANDLING

(i) Allow for the caravan being wider than

the car. Ensure you have a clear view

to the rear. This may require the fitting

of extended mirrors for towing your

caravan.

(ii) Give yourself more room when

cornering to ensure your caravan

wheels do not strike the kerb.

(iii) When passing other vehicles, allow

more than the normal clearance for

driving solo.

(iv) Allow longer to obtain a fast enough

speed to pass other vehicles.

(v) Allow for the vehicle being twice its

normal length. Do not suddenly swing

out.

(vi) Carry out all manoeuvres as smoothly

as possible.

(vii) Use the wing mirror to check the

caravan has clearly passed other road

users when overtaking and changing

lanes.

(viii) Adverse weather conditions may affect

the steering and braking characteristics

of your caravan.

4-2

TOWING AND DRIVING

MOTORWAY DRIVING

Important Points:

1. Caravans may not be towed in the

outside lane of a three or four lane

motorway.

2. Reduce speed:

a) In high or cross winds

b) Downhill

c) In poor visibility

3. High sided vehicles cause air buffeting,

so extra care must be taken when

passing or being passed. As much space

as possible should be given to avoid the

drag created by the high sided vehicle.

4. When going uphill, change gear in good

time. If your car is running short of power

or is behind a slower vehicle, keep well

into the nearside and out of the way of

other vehicles. Remember that some hills

can be ascended with relative ease often

pose an unexpected challenge if you

come to a standstill in traffic and then

have to re-start from scratch.

5. When going downhill, take extra care to

ensure you do not gain speed. This can

be avoided by changing down a gear and

reducing speed as you approach the

slope. Dont leave this gear change too

late. Using low gears throughout the

descent will reduce the strain on the cars

brakes. For automatics, you may need to

manually change to a lower gear in

anticipation of the effect caused by the

gradient change.

TOWING COVERS

We do not recommend that you tow with

covers on as they can obscure the road lights

fitted.

Tyre and wheel checks

Tyres are an essential part of the safe use of

your caravan and it is important that they are

properly maintained to make sure that they

do what they are intended to do - carry the

load and grip the road as well as bringing you

and your caravan to a safe stop.

So how do we know we have the correct

tyres for our caravan and how do we know

that they are still safe to use?

When your caravan was first manufactured

the tyres fitted were chosen because they

would carry the load that the caravan was

designed to carry.

Note that it may be possible to increase the

maximum technically permissible laden mass

(MTPLM) of the caravan depending on the

capacity of the chassis but it is essential that

the tyres are checked to verify that they are

suitable for the extra loading if this option is

taken. If their loading capacity is less than the

rating necessary for the increased MTPLM,

they will need to be replaced.

Detailed information on the load and speed

rating is marked on the side of the tyre.

Looking at the tyre not only tells us that they

are the right ones for the leisure vehicle, it

also tells us how old the tyre is. It is strongly

recommended that tyres are renewed when

they are five years old and certainly by seven

years. The tyre data is only shown on one

side, so it may be necessary to check the

information on the hidden side.

It is unlikely that caravan tyres will wear out

before they reach the end of their

recommended life, but all tyres deteriorate

over time due to the effects of ultra-violet

radiation and atmospheric ozone, so whilst

the tyre may still seem to be in good

condition with plenty of tread wear left, there

is an increased risk of sudden failure and

they need to be changed due to ageing.

Many of the tyres checked out on the road in

Police checks are in a dangerous condition

and using tyres like this increases the

potential for a tyre failure / blow out or other

incident and could result in a fine and penalty

points being added to your licence.

Check your tyres for cuts / lumps, crazing

and cracks as well as wear (both on the

outside and inside walls) - dont forget to

check the pressures when the tyres are cold.

For further information about tyres see

www.tyresafe.org/tyre-safety/caravan-tyre-

safety

5-1

ARRIVING ON SITE

ARRIVING ON SITE

CHECK SITE REGULATIONS

On arrival at a site, you should always check

the site regulations. This will help avoid any

unnecessary conflict with site management

and other site users.

WARNING: Care has to be taken to

prevent grounding when traversing ramps

or other ground obstacles.

SELECTING A PITCH

Carefully select where you wish to place your

caravan. The site should be as level as

possible, preferably not under or near trees,

well drained and away from possible boggy

areas. Consider how you will move the

caravan when it is time to leave the site. On

sloping ground it is better to pitch facing

downhill, especially during wet weather.

SIDE-TO-SIDE LEVELLING

A quick glance at your pitch should tell you if

you are likely to need side to side levelling

i.e. levelling across the axle. On uneven

ground lateral levelling is accomplished by

the use of a leveller jack or ramp and a spirit

level placed across the caravan floor (not

supplied).

Leveller Jack

Place the leveller jack, folded flat, in front of

the wheel needed to be raised to level the

axle. Tow the caravan onto the leveller jack

and adjust the height until the spirit level

shows that the caravan is laterally level.

Ramp

(i) Reverse onto your pitch about 30cm

(12") further back than you wish to end

up.

(ii) Then place the levelling ramp in front of

the wheel that needs to be raised.

(iii) Place a spirit level parallel to the axle on

the A-frame or just inside the caravan

door.

It helps to have two people at this point. One

should drive the car very slowly forward

moving the caravan wheel up the ramp, and

the other should indicate when the spirit level

bubble is in the middle.

Whichever method you use, and once level:

(i) Apply the caravan handbrake and chock

the caravan wheel if necessary.

(ii) Lower the jockey wheel to ground level

before unhitching. (See index

uncoupling)

(iii) If necessary use a load spreader, such

as a big foot or alternative suitable

device.

You should then park your car, usually next to

the caravan furthest away from the door side.

Please note: On upward facing pitches

when the hydraulically damped drawbar of

the hitch becomes fully extended, it will be

necessary to compress the drawbar slightly

in order to achieve unhitching. With the

caravan brake on, reverse the towing vehicle

about 2.54cm (1") to release hitch lock

tension and using the jockey wheel

adjustment, unhitch the caravan as

previously described.

FRONT & BACK LEVELLING

This should be done only when the lateral

levelling is complete.

(i) Place the spirit level pointing front to

back just inside the caravan door or on

the A frame.

(ii) Then raise or lower the jockey wheel

until the caravan is horizontally level.

Please note: If there is a significant front to

back slope, you may need to place a block

under the jockey wheel.

(iii) Next, wind down the corner steadies

onto load spreaders (blocks of wood a

minimum of 15.25cm (6") square or Big

Foot steady attachments) until they are

firmly set against the ground.

Please note: It is possible on very uneven

sites that when fully extended blocks may be

required under the corner steadies to achieve

this. It is important that the caravan is

correctly levelled to ensure the correct

working of the refrigerator, cooker etc.

(iv) Now that your caravan is level, place the

caravan step in front of the door

ensuring that it is stable and safe to use.

5-2

ARRIVING ON SITE

PARKING ON A REVERSE-SLOPING

SITE OR STEEP HILL

For successful parking on a reverse slope or

steep hill, the operator need only apply the

handbrake with one hand while gently but

purposely inching the caravan a small

distance backwards with the other.

CAUTION: Never enter the caravan without

first lowering the four corner steadies with the

brace provided. Corner steadies should not

be used as a jack. Take care not to lift the

caravan wheels.

ENTERING AND EXITING THE

CARAVAN

Due to the height to the entrance door, it is

strongly recommended that you use a step to

enter and exit your caravan. A suitable step is

provided with your caravan and can be found

within your kit box. Please ensure your step

is placed in front of the entrance door and is

on sound and level ground before use.

6-1

GETTING STARTED

GETTING STARTED

You have arrived at your destination and now

want to start to enjoy your new caravan. The

following is a step by step guide to

connecting your services and getting

everything in your caravan working.

ELECTRICITY

Power Supply Charger

Your caravan is fitted with a power supply/

charger. This will charge the leisure battery

where supplied when fitted and also power

the 12V systems in addition to your leisure

battery.

A leisure battery must be fitted to the caravan

at all times when in use.

12v Systems:

Your caravan is fitted with an automatic

system for selection of power.

When connected to the 230V site supply the

automatic Power Supply/Charger will charge

the leisure battery and the 12V systems.

When connected to the car (always

disconnect 230V supply), the system

automatically switches to the car supply.

When the towing vehicles engine is running

and the caravans 13 pin plug is connected,

the internal 12 volt power supply in the

caravan is turned off and all internal lights will

go out. The only 12 volt power left

operational within the caravan is the fridge

and the battery charger.

GENERATOR/CHARGER

When connecting to a generator, always

switch off the RCD (residual current device),

start the generator and allow running for a

few minutes to stabilise. When this has

happened, switch the RCD to the ON

position.

ELECTRICITY MAINS SUPPLY

Your caravans main electrical installation is

designed to run on 230V at 50 hertz AC

supply.

CONNECTING TO MAINS SUPPLY ON

ARRIVAL AT SITE

Before connecting the caravan installation to

the mains supply, check that:

(i) The mains supply is suitable for your

installation and appliances, i.e. whether

it is AC or DC and whether it is at the

correct voltage and frequency.

(ii) Your caravan is properly earthed. Never

accept a supply from a socket outlet or

plug having only two pins, or from a

lighting outlet.

(iii) Any residual current device (earth

leakage circuit breaker) in the mains

supply to the caravan has been tested.

In case of doubt, consult the site owner

or their agent.

(iv) Make sure that the switch at the site

supply point is off and that all electrical

equipment in the caravan is switched off

by ensuring your caravan mains

isolating switch on the MCB (miniature

circuit breaker) is in the OFF position.

ELECTRICAL WARNING

Attention: Always disconnect the

electrical connector between the towing

vehicle and the caravan before

connecting a mains electric supply to the

caravan and before charging the caravan

battery by any other means.

Once the above checks have been made:

(v) Open the battery box on your caravan

and insert the female connector of the

mains connection cable supplied with

your caravan into the inlet within the

battery box as shown below.

(vi) Locate the site supply and remove any

cover from the socket outlet provided at

the supply point. Insert the male plug at

6-2

GETTING STARTED

the other end of the flexible orange

supply cable. Switch on the main switch

at the site supply point (if appropriate).

(vii) Place any surplus cable under the

caravan. Ensure that the surplus cable is

not coiled up as it could overheat.

(viii) Now switch on the mains isolating switch

within the caravan, this can be found on

the main consumer board, normally

located within the nearside front bed

box.

(ix) Check the RCD is working by pressing

the test button. Once pressed all

electrical lights and appliances should

cease to operate. Reset, and then check

the electrical system is operational.

(x) Finally in order to get your 12V system

operational, ensure the 12V switch is in

the ON position. Refer to index for

further details on the control panel fitted.

DISCONNECTING MAINS SUPPLY

WHEN LEAVING SITE

(i) Switch OFF at the caravan mains

isolating switch.

(ii) Remove the male plug from the site

supply.

(iii) Disconnect the female plug from the

caravan and store the cable in an

appropriate locker.

OVERSEAS ELECTRICAL

CONNECTION

Please note: Connection to a mains voltage

supply OVERSEAS requires particular

attention.

Care must be taken when connecting

supplies abroad since the supplies can be of

REVERSE POLARITY.

The significance of REVERSE POLARITY is

that when equipment is switched off, it may

not be electrically isolated. The only certain

way of making equipment safe is to unplug it.

A means of checking the polarity of the mains

supply when overseas is recommended.

There are available several proprietary

makes of equipment for the purpose.

If it can be achieved, it is preferable to

connect live to live, and neutral to neutral to

maintain full electrical protection.

CHECK all caravan equipment is set-up to

accept the site supply before actually

switching on.

WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET

WARNING: It is essential that connections are made exactly as shown. If terminal

markings are not in accordance with the above diagram they must be ignored.

6-3

GETTING STARTED

GAS SAFETY ADVICE

The gas system within your vehicle has been

installed by an STGW approved installer and

tested in line with BS EN 1949:2011+A1:2013.

In the event of a suspected gas leak the gas

must be turned off using the isolation valve on

the gas bottle. A competent gas fitter should

then check the system before it is used/

reused.

Regularly check flexible gas hose, joints and

connections for tightness. Finally, make sure

that each gas appliance is working efficiently

to the recommendations of the appliance

manufacturers.

See Index - Ventilation

FACTS ABOUT LPG

LPG is not poisonous.

Bi-products of incomplete combustion

are harmful to health.

LPG is dangerous if all air and oxygen is

excluded.

LPG has been given a smell by the

manufacturers in order to identify leaks.

The gas is heavier than air and therefore

sinks to the lowest point.

AWNING SPACES, LPG AND

APPLIANCE EXHAUST

Using a refrigerator on gas which vents into

an enclosed awning space must only be done

if there is sufficient ventilation to prevent the

build up of CO2.

Space & Water heaters may produce

sufficient amounts of CO2 to pollute the

awning space. If an awning enclosure is

attached these appliances must not be used

on gas.

In extreme cases there could be a build up of

carbon dioxide to a dangerous level. Caravan

owners are advised to allow some fresh air

circulation in the awning space when such

appliances are in use.

Please note: Ventilation holes must be clear

at all times.

LPG GAS SYSTEM

Elddis do not recommend the use of any

external cylinders. All cylinders in use should

be within the gas locker provided. If you wish

to utilise a larger cylinder and have this

outside the gas locker then the connecting

hose must not exceed 750mm.

It is recommended that no flammable

material is stored or placed within 300mm of

any open flame.

Please ensure that you have read the

operating instructions for each gas appliance

contained in your Owners Information Pack.

Please ensure that any gas hose left

unconnected is protected from dirt or other

foreign bodies entering the hose.

WARNINGS

Fresh air circulation should be

allowed below the caravan when

appliances are in use and when flues

terminate below the floor to allow free

evacuation of the products of

combustion. At least three sides of

the underfloor space should always

be kept open and unobstructed

especially by snow. Do not make any

additional openings in the floor.

No appliance shall be used outside

when connected to an internal outlet.

Maintain adequate spacing of

combustible materials from sources

of heat.

Do not use additional independent

gas appliances inside the caravan.

6-4

GETTING STARTED

GAS SUPPLY

Your caravan is designed to operate using

either propane or butane liquefied petroleum

gas at 30M/bar. Gas can be obtained from

your caravan dealer. Your caravan is designed

to accept a maximum 2 x 6kg gas bottles.

Connection

Make sure that heating and cooking

appliances and gas cylinders are switched off.

Each gas appliance is connected to its own

gas isolation tap located adjacent to the

appliance. These are identified on the tap via

a label. Below is a key to identify each label.

To operate the tap the arrow on the tap shows

the direction of flow for the gas. The arrow

should be pointing towards the appliance for

the appliance to operate.

Changing a Gas Cylinder

Before commencing to change a gas cylinder

ensure that the valve on the cylinder is turned

fully off. Turn off all gas operated appliances.

Remove the gas hose from gas cylinder.

Before refitting a gas cylinder, ensure that all

gas operated appliances are turned off -

particularly after winterisation. Ensure all

connections are secure.

When the cylinder is connected please

ensure that the high pressure hose is not

placed under any strain.

WARNING: If cylinders other than those

recommended are used, ensure that the

cylinders are adequately supported, do

not block ventilation openings and care to

be taken not to cause damage to fixtures

and fittings located in the compartment.

Gas Regulator

Your new caravan has been fitted with a fully

approved gas regulator designed to operate

at a gas pressure of 30mBar. Your regulator

is fitted with a test point, which is accessed

via the inlet at the side of the regulator. This

access point is only for carrying out gas

pressure tests and must not be used for any

other purpose.

Please note: Only Gas Safe RegisterTM

approved gas fitters can carry out any work

on your caravan gas installation.

Water Heater

Space Heater

Refrigerator

Cooking Appliance

Gas On/Off

Hob

6-5

GETTING STARTED

High Pressure Gas Hoses

You should only connect to this regulator

using a length of approved high-pressure

hose not exceeding 450mm from the gas

cylinder to the regulator. These approved

high-pressure hoses are available from your

Elddis Retailer. These hoses are connected

using screw thread fittings, which will make a

seal if connected and tightened using a

spanner. Once the hose is securely

connected turn on the gas tap above the

regulator, then turn on the gas bottle to allow

gas to flow into the caravan.

In order to make all your caravan gas

appliances operational it is necessary to

open each appliance gas tap as detailed in

previous column. All your gas appliances

should now be operational. Instructions on

how to use each appliance are detailed later

in your handbook.

WARNING: Aerosols and highly flammable

liquids must not be stored in the

compartment behind, or adjacent to, any

gas appliance. Some industrial LPG

appliances operate at high pressure and

require a high pressure regulator. This

often has an adjusting handle on it.

NEVER use such a regulator on a caravan.

Ventilation holes must be clear at all

times.

6-6

GETTING STARTED

Whale High Flow Pump with

Intelligent Control

Your caravan has been fitted with the Whale

High Flow Pump with Intelligent Control

Water System

Before using you water system for the first

time, you must prime the water system and

calibrate the Watermaster Pump Controller.

Your water system has been fitted with the

technology to ensure you never have to

adjust your pressure switch again! Whale

High Flow Pump with Intelligent Control also

protects the life of your pump by

automatically turning it off if the water

container is empty.

To prime your Water System

Step One

Place pump into a full water container.

Ensure that the pump reaches the bottom of

the water container as shown.

Step Two

Open socket lid, by using the side grips as

shown.

Step Three

Insert plug and secure by using the socket lid

to lock in place.

Step Four

Adjust the dust cover so that it covers the

opening in the water container. This prevents

debris entering. Please Note: The dust cover

must not be secured to the opening as air

must be able to enter the container.

Step Five

Switch on the Master Switch. This allows 12V

d.c. to reach the pump and it should start to

run.

Step Six

Open one cold tap. Trapped air will be

expelled from the system and water will flow

from the tap.

Step Seven

Turn the tap off when water flows evenly. The

pump should turn off after approximately 10

seconds.

6-7

GETTING STARTED

To calibrate the Water System

Now that the water system has been primed, you must calibrate the Intelligent Control unit,

which is located at the back of the water socket (inside the caravan).

5 easy steps to calibrate your Watermaster IC Pump

Controller To ensure successful installation and optimum performance of the Watermaster IC Unit, please

follow these 5 simple steps. You must calibrate the system.

Step 1

Press and hold the calibration button until the

green LED starts to flash after 1-3 seconds

Step 3

After approximately 30 seconds,

turn off the shower

Step 2

Open the cold shower and the pump should

start (there may be a short delay)

Step 4

After approximately 10 seconds (the pump

should still be running), press and hold the

calibration button again until the LED turns

solid green and the pump will stop after

approximately 10 seconds

Step 5

The green LED should turn off and blink briefly

every 5 seconds. The system is now

calibrated

Watermaster IC is now installed and ready for use During normal use, once calibrated you will only need to recalibrate if you use a different pump.

Simply repeat the steps above to calibrate a new pump.

Watermaster IC

Calibration Button

Calibration Button

Green Calibration Light

Screw Hole

Negative Positive Pump running light

Calibration Button

6-8

GETTING STARTED

Water System - Diagnostics

To aid with trouble shooting the green LED on the Intelligent Control unit will flash to indicate

different fault types.

Water System - Troubleshooting

LED Code

On Tap open and pump running

Fast Flash In Calibration Mode (flash every 1 second or less)

5 Second Flash Calibrated and ready for use

(flash every 5 seconds) Normal operation

10 Second Flash Un-calibrated. Follow calibraton

(flash every 10 seconds) instructions

15 Second Flash Water container is empty.

(flash every 15 seconds) Turn Master Switch off then on again

20 Second Flash Battery voltage is low. Turn Master Switch

(flash every 20 seconds) off then on again and charge battery

Problem Solution

Check at least one tap is open

Turn the pump isolator switch off then on again

Check the battery is fully charged

Check the pump isolatior switch is on

Check the master switch is on

Clean the electric contact strips on either side of the plug and ensure

they are making contact with the socket

Check wiring connections

Check fuse (see fuse box)

Check for air or water leaks in taps and piping

Check the non-return valve (fitted in the socket) is free from grit and dirt.

Use a ballpoint pen to dislodge any grit in the non-return valve

Recalibrate the system - follow calibration instructions

Check all connections in the pipework are secure

Recalibrate the system -

follow calibration instructions.

Pump will not run

Pump cycles on

and off with all

taps and showers

are closed

Pump runs for 30

seconds or more

without stopping

when all taps and

showers are closed

6-9

GETTING STARTED

Storing Your Water Pump

The socket lid must be closed while not in use.

The pump must be removed from the socket before moving the caravan.

The pump must be stored in a cool, dry place when not in use.

When refilling your water container, the pump can be placed as shown to keep it clean.

For efficient running and maximum pump life:

Ensure there is sufficient water in the container.

Ensure continuous operation does not exceed 15 minutes.

Ensure all pipework connections are secure and watertight.

Ensure the power supply is adequate.

Keep o-rings well lubricated to aid connection and removal of the plug. Use a water-based

lubricant such as silicone grease. Vaseline must not be used.

Clean electric contact strips often.

Shake pump to expel air before dropping it into the water container and connecting the plug.

6-10

GETTING STARTED

Water System - Maintenance

Whale Watermaster Pump with Intelligent

Control is designed to be maintenance free

and does not contain any serviceable parts.

Please note: The Intelligent Control unit is

enclosed to protect the electronics and must

not be opened. Opening the unit will result in

damage and may invalidate your warranty.

Whale recommends a regular schedule of

inspection, at least twice a season.

Water System - Replacement Parts

Part Number Description

GP1652 Whale High Flow Pump Only

EP1612 Whale High Flow Pump and Plug

EP1612 Whale Watermaster IC Kit - includes High

Flow Pump and Plug and IC Unit

Water System - Winterising

Your water system must be drained fully

when not in use. For details of how to drain

your water system in preparation for winter

storage please see our guide at the back of

the handbook.

Water System - Support

For installation advice or help with your water

system please contact Whale Support.

Tel: +44 (0)28 9127 0531

E-mail: info@whalepumps.com

7-1

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM

12v POWER SUPPLY

Battery Installation

Your caravan will be fitted with a BCA Leisure

charging and power distribution unit.

If you wish to install a leisure battery please

ensure that it is placed on the battery tray

supplied with your caravan. Then place the

tray in the battery locker fitted to the side of

your caravan. Connect the battery to the

clamp fittings connected to the connection

leads within the battery box.

The type of leisure battery you should utilise

will depend on how you wish to use your new

caravan. We recommend that you refer to the

NCC approved battery scheme, which can be

found at www.thencc.org.uk.

Battery Maintenance

Storage

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Once in storage disconnect the battery.

Check the battery state every 2 months, if the

terminal voltage drops below 12.07V then re-

charging is necessary.

Charging should be carried out in a cool, dry,

well ventilated area.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

This will depend on your leisure batterys

capacity, age and state of charge.

Points to remember

Prolonged discharge causes harmful

sulfation and may damage a battery.

For peak performance never let a battery

sit discharged for long periods of time.

Over discharged batteries are

permanently damaged and need to be

replaced.

Note: Do not over discharge the battery. One

of the most common causes of battery failure

is when the battery is discharged below the

recommended level of approximately 12.2v -

ref table. Discharging a battery below this

figure will cause permanent damage.

Overheating and gassing will occur when re-

connected to the mains supply.

12 Volt Battery State of Charge

12.7V 100%

12.5V 90%

12.42V 80%

12.32V 70%

12.20V 60%

12.06V 50%

11.9V 40%

11.75V 30%

11.58V 20%

11.31V 10%

10.5V 0%

Good: the battery is in good condition and not in

need of charging

OK: nothing to worry about but put the battery on

charge as soon as you can

Warning: get the battery on charge as soon as you

can. Leave it and the battery will be damaged,

possibly beyond repair

Damaged: Replace battery

Generators / Charger

All electrical equipment fitted in your new

caravan can be run from either a controlled

generator or charger whose output is

maintained between 11volts and 14volts.

At least once every 3 years, the caravan

electrical installation should be inspected and

tested, and a report on its condition obtained,

as prescribed in British Standard BS7671.

Good

OK

Warning

Damaged

7-2

ELECTRICAL SYSTEM

230v POWER SUPPLY

Mains Unit

The Mains Unit replaces the conventional

fuse box. Similar, but larger ones are often

fitted in new houses. The unit, normally

located in the front bed box, gives overloads

and earth leakage protection for the 230V

electrical supply in your caravan.

For normal operation all switches on the unit

need to be in the ON position. The switches

on the left of the unit are known as MCBs

(miniature circuit breakers). These take the

place of the conventional fuse but are more

convenient. In the event of a fault the MCB

trips i.e. automatically moves to the OFF

position. After elimination of the fault the

MCB can be re-set by switching to the ON

position (against the spring pressure in an

upwards direction). If an earth fault develops,

or a person was to touch a live piece of

equipment, the leakage of current to earth

should immediately operate the RCD

(residual current device) and trip the main

switch, to the OFF position. This switch can

only be re-set after elimination of the fault.

Please note: In case of difficulty, consult an

approved electrical installation contractor

(who may be the local electricity board). It is

dangerous to attempt modifications and

additions yourself. Lamp holder-plugs

(bayonet- cap adaptors) should not be used

under any circumstances.

Resetting the RCD

To re-set, operate the switch as for MCBs.

Periodically, the RCD should be checked by

operating the test button marked T. The unit

should immediately switch to the OFF

position. If the unit does not switch off then a

qualified electrician should be consulted. If

the unit does switch off, the test is complete

and the switch can be re-set restoring the

supply back to normal.

Please note: Simultaneous operation of all

of the 230V mains electrical equipment may

not be possible. A typical UK caravan site

mains hook-up point provides a maximum

output of 10 amps and on some continental

sites the available output may be as low as 5

amps. If your loading exceeds the site supply

it may trip the site circuit breaker. Please

check the available mains output with your

site operator. The following items need to be

added together if used simultaneously.

230V mains equipment typical consumption

figures:

Refrigerator ............................... 0.50 amps

Charger ..................................... 0.50 amps

Water heaters ............................. 5.5 amps

Blown air heaters ........................ 8.5 amps

Colour TV .................................. 3.33 amps

Microwave ................................. 4.00 amps

AUTOMATIC CHARGING SYSTEM

The battery charger will operate automatically

when the caravan is connected to the mains

outlet on a caravan site. The 12V system,

with the exception of the 12V refrigerator and

battery charging, will not operate when the

caravan is connected to the towing vehicle.

CHECK all caravan equipment is set-up to

accept the site supply before actually

switching on.

INTERNAL LIGHTS

Your new caravan is fitted with all LED

lighting.

You should not need to replace these long

life lights, however should the need arrive

please only replace these lights with identical

lights which are available from your retailer.

7-3

ELECTRICAL SYSTEM

MAXIMUM POWER RATINGS FOR

INTERNAL LIGHTS

Type of Light Maximum Power Rating

Front window light ............................. 4 watts

Downlighters .................................. 1.2 watts

Reading lights ................................ 0.4 watts

Please note: All LED units must be

replaced with like for like or manufacturers

recommended replacement.

Never replace an LED unit or bulb with one

which has a higher rating.

CAUTION: Do not look directly at LED lights.

Connecting a Solar Panel

and/or Satellite Dish (Option only)

If you ordered your caravan with the

entertainment pack option fitted then your

caravan will have both a solar panel

connection point and a satellite TV connection

point within the battery box.

External Solar Panel Connection

To connect a solar panel insert the panel

connection lead into the connection point

within the battery box, please ensure that you

have a regulator in line whenever a solar

panel is connected.

External Satellite TV Connection

To connect a Satellite TV receiver simply

insert the satellite connection into the

connection point within the battery box and

this will feed the satellite signal to the TV

outlets within your caravan. You will need to fit

the satellite decoder between the aerial outlet

and your TV.

7-4

ELECTRICAL SYSTEM

MAINS UNIT - XPLORE

8-1

HOW TO USE YOUR CARAVANS EQUIPMENT

HOW TO USE YOUR

CARAVANS EQUIPMENT

Within this section of your caravans

handbook we will give you brief details on

how to operate all of the caravans equipment

from the gas cooking equipment to the

window blinds. For further details on the

major equipment within your caravan please

read the individual appliance instructions

contained with your user information pack.

Please Note: Before attempting to use any

gas equipment please ensure that the gas

bottle is connected securely to the caravans

regulator via a high pressure gas hose and

the bottle valve is in the on position. Also

ensure the appliance isolation valves are in

the on position as shown in the gas system

section.

Please Note: Before attempting to use any

230V electrical appliance ensure that you

have connected the mains connection cable

to a mains hook up and that the mains

isolation switch is in the on position.

ELECTRICAL CONTROL PANELS

Your new Caravan will be fitted with the

control panel shown below.

Please note: Please note the light switch on

the control panel only controls the high level

lighting in the front lounge area.

8-2

HOW TO USE YOUR CARAVANS EQUIPMENT

THETFORD DUPLEX COMBI OVEN

Using the Grill

(1) Ensure gas supply is connected and

turned on.

(2) Open door, push in the control knob and

turn clockwise to full rate - large flame ().

(3) Light burner with match, keeping the

control knob held in for 10 - 15 seconds -

models with Spark Ignition the procedure

is similar except burner ignited by

depressing the ignition button.

(4) Release knob and turn to required heat

setting.

(5) If burner has not lit within 15 seconds,

release knob and wait at least 1 minute

before repeating operations (2) to (4).

(6) To turn off, rotate the control knob until

the line on the knob is aligned with dot on

the control panel.

The pan supplied with the appliance is

multi-functional, for use either whilst

grilling or when using the oven.

The pan handle can be removed or

inserted whilst pan is in use. Always

remove the handle when the pan is in

use.

The control tap on this appliance

operates both the Grill and Oven

burners. To ensure safe operation it is

not possible to operate both burners at

the same time.

WARNINGS

The grill MUST only be used with the grill

door open.

The heat deflector below the fascia should

be pulled out prior to lighting the grill.

Never adjust the heat deflector position

without using hand protection - ie oven

gloves.

When cooking always ensure young

children are kept away.

Using the Oven

(1) Ensure gas supply is connected and

turned on.

(2) Open door, push in the control knob and

turn anti-clockwise to gas mark 9.

(3) Light burner with match, keeping the

control knob held in for 10 - 15 seconds -

for models with spark ignition the

procedure is similar except burner ignited

be depressing the ignition button.

(4) Release knob and turn to required heat

setting.

(5) If burner has not lit within 15 seconds,

release knob and wait at least 1 minute

before repeating operations (2) to (4).

(6) Place the oven shelf in the required

position and close the door.

(7) To turn off, rotate the control knob until

the line on the knob is aligned with the

dot on the control panel.

Before first time use, heat the oven at gas

mark 5 for 30 minutes to eliminate any

residual factory lubricants, open windows to

assist in removal of any unpleasant smells or

smoke.

Although the oven does heat up quickly, it is

recommended that a 10 minutes preheat be

allowed. The oven should reach full

temperature in 15 - 20 minutes.

The shelf has a raised bar to prevent dishes

making contact with the back of the oven and

to allow good circulation at the rear of the

oven. To remove a shelf, pull forward until it

stops, raise at front and remove.

8-3

HOW TO USE YOUR CARAVANS EQUIPMENT

Oven Temperature Control

The oven temperature is controlled by a

thermostatic gas tap and is variable over the

range 130C to 240C. The temperature

settings on the control knob refer to the

centre of the oven and at any particular

setting the oven will be hotter at the top and

cooler towards the base. The variation

between top and centre, and centre to bottom

is approximately equivalent to one gas mark.

Care should be taken not to overload the

oven, ensure adequate spacing when

cooking more than one item to allow free

circulation of heat.

WARNING: Never cover slots or holes in

the oven or cover a shelf with materials

such as aluminium foil. Doing so restricts

airflow and may cause carbon monoxide

poisoning.

DOS AND DONTS

DO read the user instructions carefully before

using the appliance for the first time.

DO allow the oven to heat before using for

the first time, in order to expel any smells

before the introduction of food.

DO clean the appliance regularly.

DO remove any spills as soon as they occur.

DO use oven gloves when removing food

shelves and trays from a hot oven.

DO check the controls are in the off position

when finished.

DO NOT allow children near the cooker when

in use. Turn pan handles away from the front

so that they cannot be caught accidentally.

DO NOT allow fats or oils to build up in the

oven trays or base.

DO NOT use abrasive cleaners or powders

that will scratch the surface of the appliance.

DO NOT under any circumstances use the

oven as a space heater.

DO NOT put heavy objects into open grill and

oven doors.

LEAKS

If a smell of gas becomes apparent, the

supply should be turned off at the cylinder

immediately.

Extinguish naked lights including cigarettes

and pipes. Do not operate electrical switches.

Open all doors and windows to disperse gas

escapes.

Butane/Propane gas is heavier than air and

escaping gas will collect at a low level. The

strong unpleasant smell of gas will enable the

general area of the leak to be detected.

Check that the gas is not escaping from an

unlighted appliance.

Never check for leaks with a naked flame;

leak investigation should be carried out using

a leak detector spray.

MAINTENANCE

This appliance needs little maintenance other

than cleaning. All parts should be cleaned

using warm soapy water. Do not use abrasive

cleaners, steel wool or cleansing powders.

When cleaning the burner ring it is essential

that the holes do not become blocked. The

control knobs are a push fit and can be

removed for cleaning.

8-4

HOW TO USE YOUR CARAVANS EQUIPMENT

3 BURNER HOB

This appliance is designed for cooking food,

any other use is incorrect and dangerous.

Failure to install the appliance correctly or

improper use could invalidate any warranty or

liability claims and lead to prosecution.

Ventilation

The use of a gas cooking appliance results in

a production of heat and moisture in a room

in which it is installed. Ensure that the kitchen

is well ventilated. Keep natural ventilation

holes open or install a mechanical ventilation

device, (mechanical extractor hood).

Prolonged intensive use of the appliance may

call for additional ventilation, for example

opening a window.

The appliance must be positioned free from

draughts, which may affect the combustion in

a manner that will prevent the accumulation

of unburnt gas. When in use ensure that air

vents are not inadvertently blocked or shut

off.

Burner Operation

The burners on the appliance have fixed

aeration and no adjustment is required. The

burners should flame as follows:

Propane - The flames should burn quietly

with a blue/green colour with no sign of

yellow tips.

Butane - Normally on initial lighting, a small

amount of yellow tipping will occur and then

slightly increases as the burner heats up.

IMPORTANT

Avoid old or misshapen pans as these

may cause instability.

The lid must be opened fully prior to

using the hotplate burners.

1. Ensure gas cylinder/supply is connected

and turned on. In the event of a gas smell

turn off at gas cylinder/mains and contact

supplier.

2. Flame supervision: Each burner is

controlled individually and is monitored

by a thermocouple probe. In the event of

the burner flames being accidentally

extinguished, turn off the burner control

and do not attempt to re-ignite the burner

for at least one minute.

3. To light: Push in the control knob and turn

to full rate. Hold a lighted match or taper

to the burner and push the control knob

in and hold. It is necessary to hold the

knob depressed after the burner has

ignited for approximately 10 - 15

seconds, to allow the thermocouple

probe to reach temperature, before

releasing the knob. Should the flame go

out when the knob is released, the

procedure should be repeated holding

the knob depressed for slightly longer.

4. For models fitted with optional Spark

Ignition the procedure is similar:

Models with Auto Spark Ignition -

pushing the control knob automatically

starts the spark ignition circuit. To light

the burner follow the procedure in (3)

above, except that the burner can be

ignited by depressing the ignition button

located on the fascia.

Models with Manual Spark Ignition -

follow the procedure in (3) above, except

that the burner can be ignited by

depressing the ignition button located on

the fascia.

OFF FULL

RATE

LOW

RATE

8-5

HOW TO USE YOUR CARAVANS EQUIPMENT

If the burner has not lit within 15 seconds

the control knob should be released and

the burner left for at least 1 minute before

a further attempt to ignite the burner.

5. For simmering, turn the knob further anti-

clockwise to the low rate position.

6. To turn off: Turn the control knob until the

line on the control knob is aligned with

the dot on the control panel. Always

make sure the control knob is in the off

position when you have finished using

the hotplate burners.

WARNING: The Glass lid has the tendency

to snap shut towards the end of lowering.

This is caused by the travel lock action of

the hinges as it is activated. Make sure all

fingers are removed from appliance when

closing the lid.

DOS AND DONTS

DO read the user instructions carefully before

using the appliance for the first time.

DO allow burners to heat before using for the

first time, in order to expel any smells before

the introduction of food.

DO clean the appliance regularly.

DO remove spills as soon as they occur.

DO check that controls are in the off position

when finished.

DO NOT allow children near the appliance

when in use. Turn pan handles away from the

front so that they cannot be caught

accidentally.

DO NOT allow fats or oils to build up in the

base of the hotplate.

DO NOT use abrasive cleaners or powders

that will scratch the surfaces of the hotplate.

DO NOT under any circumstances use the

appliance as a space heater.

LEAKS

If a smell of gas becomes apparent, the

supply should be turned off at the cylinder

immediately.

Extinguish naked lights including cigarettes

and pipes. Do not operate electrical switches.

Open all doors and windows to disperse any

gas escape.s.

Butane/Propane gas is heavier than air, any

gas escaping will therefore collect at low

level. The strong unpleasant smell of gas will

enable the general area of the leak to be

detected.

Check that the gas is not escaping from an

unlit appliance. Never check for leaks with a

naked flame; leak investigation should be

carried out using a leak detector spray or

soapy solution.

8-6

HOW TO USE YOUR CARAVANS EQUIPMENT

Gas Dish

Mark

1/4 - 1/2 90C 110C 130C Very cool Meringues

1 110C 130C 150C Cool Stewed fruit

2 120C 140C 160C Cool Rich fruit cake, rice pudding

3 130C 150C 170C Warm Baked custard, shortbread finger

4 140C 160C 185C Moderate Victoria sponge

5 155C 180C 200C Fairly hot Whisked sponges, ginger nuts

6 170C 190C 215C Hot Short crust pastry

7 185C 210C 230C Hot Bread, scones, flaky pastry

8 200C 220C 245C Very hot Puff pastry

9 215C 240C 260C Very hot Quick browning

Dos and Donts

DO Read the user instructions carefully before using the appliances for the first time.

DO Allow the burners to heat before using for the first time, in order to expel any

smells before the introduction of food.

DO Clean the appliance regularly.

DO Remove spills as soon as they occur.

DO Always use oven gloves when removing food shelves and trays from the oven.

DO Turn pan handles away from the front so that they cannot be caught accidentally.

DO Check that controls are in the off position when finished.

DO NOT Allow children near the cooker when in use.

DO NOT Allow fats or oils to build up in the oven trays or base.

DO NOT Use abrasive cleaners or powders that will scratch the surface of the appliance.

DO NOT Under any circumstances use the oven as a space heater.

DO NOT Put heavy objects onto open grill and oven doors.

Leaks

If a smell of gas becomes apparent, the supply should be turned off at the cylinder

IMMEDIATELY.

Extinguish naked lights including cigarettes and pipes.

Do not operate electrical switches.

Open all doors and windows to disperse any gas escape.

Never check for leaks with a naked flame, use a leak detector spray.

Check the gas is not escaping from an unlighted appliance.

8-7

HOW TO USE YOUR CARAVANS EQUIPMENT

Refrigerator

Operation

The refrigerator is equipped to operate on

three power modes:

Mains voltage (230V AC)

Direct-current voltage (12V DC)

Gas (liquid gas propane/butane)

Select the desired power mode by the

energy selector switch (battery igniter type

models) or the energy selector button

(MES, AES). Appliances with automatic

energy selection (AES) are additionally

provided with automatic mode function.

Then the AES system automatically selects

the best energy source for each particular

situation.

The cooling unit is silent in operation.

When the appliance is first put into operation,

there may be a mild odour which will

disappear after a few hours.

The refrigerator will take several hours to

reach its operating temperature in the cooling

compartment. The freezer compartment

should be cold about one hour after switching

on the refrigerator.

Cleaning

Before starting up the refrigerator, it is

recommended that you clean it inside and

repeat this at regular intervals.

Use a soft cloth and lukewarm water with a

mild detergent. Then wipe out the appliance

with clean water and dry thoroughly.

To avoid material alterations, do not use soap

or hard, abrasive or soda-based cleaning

agents. Do not allow the door seal to come

into contact with oil or grease.

Maintenance

In compliance with the applicable

regulations, please note that the gas unit

and the connected ventilation ducts must

be checked by authorised technical

personnel after first use and after every

other year for compliance with the

European Standard EN 1949. A test

certificate has to be issued. It is the

users responsibility to arrange this

test.

The gas burner must be inspected and

cleaned as necessary at least once a

year. When using liquefied petroleum gas

(tank or refill cylinders) the maintenance

interval is reduced to half-yearly or

quarterly.

Keep the evidence of maintenance work

carried out on your refrigerator.

Work on gas and electrical equipment

shall be carried out by qualified

personnel only.

It is recommended that this is carried out

by an authorised customer care

department.

We recommend maintenance following an

extended shutdown of the vehicle. Please

contact our customer care.

Electrical operation

12V-voltage (on-board power supply)

CAUTION: The refrigerator should only be

used in 12V DC operation while the vehicles

engine is running, otherwise the on-board

battery would be discharged within a few

hours.

Mains power (230V)

CAUTION: This option should only be

selected where the supply voltage of the

connection for power supply corresponds to

the value specified on the data plate. Any

difference in values may result in damage to

the appliance.

8-8

HOW TO USE YOUR CARAVANS EQUIPMENT

Manual energy selection/automatic

ignition on MES:

1 = Power ON/OFF switch

2 = Energy selector button 230V ~

3 = Energy selector button GAS

4 = Energy selector button 12V =

6 = Temperature level selection

7 = Temperature level display

8 = Indicator LED failure / Reset button GAS

FAILURE

Switching ON/OFF

Switch ON by pressing button (1), 2s

Switch OFF by pressing button (1), > 2s

230V AC operation

Select Mains voltage by pressing button

(2)

Set temperature step by pressing button

(6)

12V DC operation (vehicles battery)

Select Battery voltage by pressing

button (4)

Set temperature step by pressing button

(6)

Gas operation

Select Gas by pressing button (3)

Set temperature step by pressing button

(6)

MES appliances (manual energy

selection)

Electrical operation

To start the refrigerator, press button (1) for 2

seconds.

The refrigerator starts with the last selected

type of energy.

230V operaton:

Press button (2):

12V operation:

Press button (4):

Gas operation

Gas operation:

Press button (3):

The ignition process is activated

automatically by means of an automatic

igniter.

The flame extinguishes after reaching the

pre-set cooling compartment temperature

and ignites again if the cooling compartment

temperature increases again. If the flame is

not lit after the first ignition attempt, the

automatic igniter repeats the ignition twice

(duration 30s) at time intervals of 2 minutes.

If the flame is not lit afterwards, a fault is

indicated.

Fig 1

Fig 2

Fig 3

8-9

HOW TO USE YOUR CARAVANS EQUIPMENT

Setting of cooling compartment

temperature

Select the desired cooling compartment

temperature by pressing button (6).

The LED display (7) of the selected

temperature setting is illuminated.

The scale starts with MIN position at the left

LED position (small bar = highest

temperature) and climbs up to MAX position

at the right LED position (large bar = lowest

temperature).

Note: The temperature levels do not relate to

absolute temperature values.

Door locking

CAUTION: As a basic rule, shut and lock the

refrigerator before you start your journey!

Open the door by pressing the locking button

and pull open (Fig 6).

Shut the door again by pushing it to close.

The snapping into the lock can be heard.

While the vehicle is parked, the locking hook

may be fixed to facilitate opening of the door.

Fastening and releasing the door

lock when parking the vehicle

If the vehicle is parked for a longer period of

time, the locking hook may be clamped by

means of a lockbar. The door may now be

opened by just pulling it without need of

pressing the locking button.

Fig 4

Fig 5

Fig 6

8-10

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Heating System

The Whale Space Heater and Whale Water Heater are both operated by using the Whale Duo

Control Panel. To operate the Space Heater or Water Heater on gas only, a 12 V d.c. supply

must be connected at all times. To operate the Space Heater or Water Heater on electric, they

must also be connected to a suitable 230V a.c. supply.

Space Heater Water Heater

Symbol Function Symbol Function

Off Off

500W (Low) 750W (Med)

1000 (Med) 1500W (High)

2000W (High) Gas On

Gas On 750W + Gas

Frost Protection 1500W + Gas

Night Time Setting

8-11

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Space Heater - User

Operation

For Gas Operation:

Press the Space Heater Function Key

until the Gas icon is illuminated

There will be a pre-purge pause of approx.

20 seconds to allow any unburnt gas to leave

the flue. The Gas Lit LED will light green

upon successful flame ignition.

Please note: If there is air in the gas supply

line it may take a few attempts for the gas to

ignite. If the ignition is unsatisfactory the

Space Heater Diagnostic LED will light red. If

the Diagnostic LED is lit, please refer to the

Troubleshooting section.

For Electric Operation:

The Space Heater is equipped with 3 electric

power settings; 500W, 1000W and 2000W.

To select 500W:-

Press the Space Heater Function Key

until the 500W icon is illuminated

To select 1000W:-

Press the Space Heater Function Key

until the 1000W icon is illuminated

To select 2000W:-

Press the Space Heater Function Key

until the 2000W icon is illuminated

To turn the Space Heater Off:

Press the Space Heater Function Key

until Off is illuminated

To adjust the temperature:

Use the temperature control buttons to adjust

the temperature.

Press to increase the temperature.

Press to decrease the temperature

The temperature setting will be shown on the

temperature gauge.

Please note: The Space Heater will

automatically turn itself on and off to maintain

the desired ambient temperature.

For Frost Protection:

Frost protection maintains a low temperature

in the vehicle during cold temperatures.

Press until the frost protection icon

is illuminated on the temperature gauge.

Please note: The vehicle must be connected

to a suitable 230V a.c. supply in order to

operate.

8-12

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Water Heater - User

Operation

For Gas Operation:

Press the Water Heater Function Key

until the Gas icon is illuminated

There will be a pre-purge pause of

approximately 5 seconds to allow any

unburnt gas to leave the flue. The Gas Lit

LED will light green upon successful flame

ignition.

Please note: If there is air in the gas supply

line, it may take a few attempts for the gas to

ignite. If the ignition is unsatisfactory, the

Water Heater Diagnostic LED will light red. If

the Diagnostic LED is lit, please refer to the

Troubleshooting section.

For Electric Operation:

The Water Heater is equipped with 2 electric

power settings: 750W and 1500W.

To select 750W:-

Press the Water Heater Function Key

until the 750W icon is illuminated

To select 1500W:-

Press the Water Heater Function Key

until the 1500W icon is illuminated

For Gas & Electric Operation:

For faster water heat up, the Water Heater

can be operated on both gas and electric.

To select 750W and Gas:-

Press the Water Heater Function Key

until the 750W and gas icon is

illuminated

To select 1500W and Gas:-

Press the Water Heater Function Key

until the 1500W and gas icon is

illuminated

To turn the Water Heater Off:

Press the Water Heater Function Key

until Off is illuminated

8-13

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Heating System - Troubleshooting

The Whale Space Heater and Whale Water Heater are equipped with an electronic diagnostic

system which will detect fault conditions ranging from poor gas or d.c. supply to internal heater

malfunctions. In the unlikely event of a failure, the Diagnostic LED will light red.

Whale Space Heater - Fault Finding

If the Space Heater diagnostic LED is lit as shown:-

Press and together to identify the problem.

The number of bars that light on the Temperature Gauge indicate the fault code, e.g. 1 bar lit

equals fault code 1, 2 bars lit equals fault code 2 etc.

Check gas supply making sure that there is gas in the bottle and no blockage in the gas line.

Ensure that propane is used at temperatures below +5C. Clear lockout as described.

Number Fault Remedy

of Bars

Lit

1 No flame

detected

Check gas supply making sure that there is gas in

the bottle and no blockage in the gas line. Ensure

that propane is used at temperatures below +5C.

clear lockout as described.

2 Overheat Check the air ducts and vents are not blocked or

restricted. Whale recommends that you wait at

least 5 to 10 minutes to allow the Space Heater to

cool before clearing lockout as described.

3 Low/high

voltage

supply

Minimum operating voltage is 10V, maximum is

15V, when measured at the Space Heater. Check

battery voltage. If between 10V and 15V, check

connections between Space Heater and battery.

Check alternator or external battery charging. Clear

lockout as described.

4 Combustion

air fault

Check combustion air inlet flue and exhaust flue

for blockages. Clear lockout as described.

5 Other/

Internal fault Attempt to clear lockout as described. If this fails,

contact Whale Support on +44 (0)845 217 2933.

Solid General

fault

Two faults have occurred at the same time OR at

least five or more lockout clearing attempts have

been unsuccessful. Clear lockout by pressing the

red Reset Button on the Space Heater, as

described.

HEATING

8-14

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Space Heater - Reset Button

Location (304 and 422 models only) Whale Space Heater - Lockout Clearing

Procedure

If the Space Heater lockout condition has

been identified by 1, 3, 4 or 5 flashes, the

lockout must be cleared by turning the d.c.

power off and then on again at the master

switch in the vehicle. If the first attempt is

unsuccessful, you can retry an additional 4

times. If the lockout still will not clear

(Identified by a solid LED), please press the

Reset Button on the Space Heater.

If the Space Heater lockout condition has

been identified by a 2 flashes, a solid red

LED and / or five or more unsuccessful

attempts to clear a lockout have been

made, the lockout must be cleared by

pressing the Reset Button on the Space

Heater once.

If the problem persists, contact Whale

Support on +44 (0)845 217 2933.

Whale Space Heater - Reset Button Location (all other models)

8-15

HOW TO USE YOUR CARAVANS EQUIPMENT

Number Fault Remedy

of Bars

Lit

1 No flame

detected

Check gas supply making sure that there is gas in

the bottle and no blockage in the gas line. Ensure

that propane is used at temperatures below +5C.

Clear lockout as described below.

2 Overheat Check the air ducts and vents are not blocked or

restricted. Whale recommends that you wait at least

5 to 10 minutes to allow the Water Heater to cool

before clearing lockout as described below.

3 Low/high

voltage

supply

Minimum operating voltage is 10V, maximum is 15V,

when measured at the Water Heater. Check battery

voltage. If between 10V and 15V, check connections

between Water Heater and battery. Check alternator

or external battery charging. Clear lockout as

described.

5 Other/

Internal fault

Attempt to clear lockout as described below. If this fails,

contact Whale Support on +44 (0)845 217 2933.

Solid General

fault

Two faults have occurred at the same time OR at

least five or more lockout clearing attempts have

been unsuccessful. Clear lockout by pressing the red

Reset Button on the Water Heater, as described

below.

Whale Water Heater - Fault Finding

If the Water Heater diagnostic LED is lit as shown:-

Press and together to identify the problem.

The number of bars that light on the Temperature Gauge indicate the fault code, e.g. 1 bar lit

equals fault code 1, 2 bars lit equals fault code 2 etc.

Whale Water Heater - Reset Button Location

WATER HEATING

8-16

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Heating System - Maintenance

The outside surfaces of the Space or Water

Heater do not normally require cleaning.

If the surface needs cleaned, you must

isolate the electric supplies and wipe down

with a soft, damp cloth only. You must not

use abrasive cleaning agents. Allow to fully

dry before reconnecting electrical supplies.

Whale Heating System - Servicing

Whale recommends that the Space and

Water Heater must be inspected, at least

annually. This must be in accordance with the

practice in the country where it is used and in

accordance with the Whale instructions

(provided separately). Both the Space Heater

and Water Heater contain ESD sensitive

components and therefore must only be

opened by a Whale Approved Service Centre

or Engineer.

Annual testing of the gas soundness and

combustion must be carried out by an

accredited LPG Engineer.

Whale Heating System - Winterising

When using the Space or the Water Heater in

winter, you must ensure that the flues are not

blocked by fallen leaves or snow etc. When

the Space Heater is not in use for long

periods of time, e.g. in winter storage, you

must cover the open end of the combustion

air and exhaust flues to prevent ingress of

leaves etc.

Whale Space and Water Heating System

To the User:

Read the following instructions carefully.

Observe all warnings.

In the unlikely event of leaks in the gas

system, or if there is a smell of gas:

- Extinguish all naked flames

- Do not operate any electrical switches

- Turn off all gas appliances

- Open windows and doors for ventilation

- Do not smoke

- Shut off gas connection

Ensure that the system is thoroughly checked

by a Whale Approved Service Centre or

Whale Service Engineer.

The Space Heater or Water Heater must not

be operated in the following situations:

When refuelling the vehicle, refuelling the

vehicle towing the caravan or refuelling

any other appliances.

When the vehicle in which the Space

Heater is installed is in motion, unless the

Vehicle in Motion Flue Kit is installed.

When the vehicle in which the Space

Heater is installed is in a confined space,

(such as a garage).

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities, or

lack of experience and knowledge, unless they

have been given supervision or instruction

concerning use of the appliance by a person

responsible for their safety.

Children must be supervised to ensure that

they do not play with the appliance.

The Space and Water Heaters gas supply

and flues for the products of combustion must

be inspected in accordance with national

regulations or if these do not exist, the Space

or Water Heater manufacturers

recommendations. Whale advises that this

must be carried out at least annually, by a

Whale Approved Service Centre / Technician,

or competent person, at least annually. This

must be completed according to the practice

in the country where it is used and according

to the Whale instructions.

Whale recommends annual testing of gas

soundness and combustion by an accredited

LPG engineer. The Space and Water Heater

contain ESD sensitive components and

therefore must only be opened by a Whale

Approved Service Centre / Technician (contact

Whale Support).

Any alteration to the appliances, including the

components used for the products of

combustion, use of non-Whale spare parts/

accessories and non-observation of the

installation and operation instructions will lead

to cancellation of the warranty and exclusion

of liability claims and results in it becoming

illegal to use the appliance.

When using non Whale operating switches

provided by the installer or vehicle

manufacturer, they are responsible for

providing user instructions and identification of

symbols on the control panel.

8-17

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Space Heater

When operating the Space Heater, a

minimum of one hot air outlet vents must be

permanently open.

When using gas to operate the Space

Heater, the combustion air flue and outlet

openings for the products of combustion

(exhaust flue) must never be obstructed.

They must be checked regularly and if

necessary cleaned by the user (e.g. snow or

fallen leaves must be removed from the

combustion outlet and air intake).

Where the open end of the exhaust flue

terminates, three sides of the underfloor

space must be kept open and not obstructed,

and must not contain through-floor ventilation

openings.

The inlet vents of the Space Heater must

never be blocked and at least one hot air

outlet vent must be permanently open.

Whale Water Heater

Before operating the Water Heater, the user

must ensure that the caravan water system,

including Water Heater is full of water, and

that the vehicle is level.

This appliance must be fully drained if there is

a risk of frost. Frost damage will not be

covered by warranty.

The water temperature cannot be adjusted. It

is automatically set to approximately 7C and

controlled by the PCB to prevent bacteria

growth. To avoid scalding, the temperature of

the hot water supplied to the taps and

showers must be controlled.

Do not use the water as drinking water.

8-18

HOW TO USE YOUR CARAVANS EQUIPMENT

MICROWAVE (When installed)

MENU ACTION SCREEN Cooking time, power, auto and the clock time are displayed.

POWER Press to select the power level for microwave cooking.

WEIGHT/TIME DEFROST Press this button to input weight for defrosting.

CLOCK/PRE-SET Press this button to input weight for defrosting.

STOP/CLEAR Press to stop the cooking process.

TIMER/WEIGHT . AUTO MENU Rotate to select the cooking time and the auto menus.

START/+30SEC/CONFIRM Press this button to start the cooking process and confirm when programming.

DOOR OPEN Pull the handle to open the door.

Microwave cooking

1 Press the POWER button once and

P100 will display and flash.

2 Turn the TIMER/WEIGHT to select

the microwave power. P100, P90,

P80, P70, P60, P50, P40,

P30, P20, P10 and P00 will

display in order.

3 Press START/+30 SEC to confirm.

4 Turn the TIMER/WEIGHT dial to adjust the cooking time. (The time setting should be between 0:05- 95:00).

5 Press START/+30 SEC to start the cooking process.

Press power Cooking power

button

P100 100%

P90 90%

P80 80%

P70 70%

P60 60%

P50 50%

P40 40%

P30 30%

P20 20%

P10 10%

P00 0%

To stop the cooking process at any time

press the STOP/CLEAR button.

For further appliance information please

refer to microwave user manual.

Power Weight/Time

Defrost

Stop/Clear Clock/

Pre-Set

Start/ +30Sec/Confirm

T im

er /W

eight.Auto M

en u

8-19

HOW TO USE YOUR CARAVANS EQUIPMENT

BATTERY CHARGER

The battery charger for the caravan battery

will automatically switch on when the caravan

is connected to a mains supply. The battery

charger will also provide a 12V supply to the

caravan when a battery is not connected.

Please note that the battery charger fitted is

designed to keep your battery charged and is

not designed for charging up a flat battery.

SMOKE ALARM

Operation

Normal Condition

The red LED on the front should flash every

40 seconds to show that the alarm is active.

Lower Power Pack Condition

IMPORTANT: Your smoke alarm requires the

power pack to have sufficient capacity of

power to operate correctly.

Should your smoke alarm enter a low power

pack condition, the unit will emit an audible

chirp once every 40 seconds. When this

occurs, we recommend you replace the

alarm immediately. Your smoke alarm will

continue to warn of this low power pack for at

least 7 days, however, failure to change the

alarm after this time would mean your smoke

alarm may have insufficient power to alert

you in a real fire situation. When the alarm is

removed from the base plate the power pack

will automatically deactivate and the low

power warning chirp should stop, allowing

you to dispose of the alarm.

Low Battery Warning Silence

This feature can temporarily silence the low

battery chirp for 8 hours which is particularly

useful if the warning begins during the night.

This feature may be repeated up to 10 times,

but is not a substitute for replacing the smoke

alarm.

Alarm Test

The alarm must be properly attached to the

base plate before it can be tested.

Press the test button in the centre and

release.

The unit will give an audible alarm

consisting of 2 cycles of 3 loud beeps,

then stop automatically.

The red LED on your alarm will flash

rapidly during the audible signal.

Note: The test button accurately tests the

alarms smoke sensing circuit, there is no

need to test your alarm with smoke. If your

smoke alarm fails to give an audible test

signal, please refer immediately to the trouble

shooting guide at the end of this manual.

WARNING: You should test your smoke

alarm every week.

8-20

HOW TO USE YOUR CARAVANS EQUIPMENT

ALARM SMART SILENCETM

DANGER: If your smoke alarm emits the full

alarm signal and you are not testing the unit,

the smoke alarm is warning you of a

potentially dangerous situation that requires

your immediate attention. Only use the alarm

silence function after making sure that there

is no ongoing fire emergency situation. Do

not block the vents on the alarm or disable

the smoke alarm in any way, as this will

remove your protection. Smoke alarms can

sometimes react to cooking fumes or other

non emergency situations. Your smoke alarm

features Smart Silence technology. In the

event of a known false alarm your smoke

alarm can be temporarily silenced by

pressing the central test button. Your alarm

will automatically return to full sensitivity

within 10 minutes.

Note: If the level of smoke reaching the

alarm is very high, the alarm silence will be

overridden and the alarm will continue to

sound.

Press and release the silence button, the

alarm sound will shortly stop.

Your alarm will silence and enter into a

reduced sensitivity reset cycle for

approximately 10 minutes.

During the reduced sensitivity reset cycle,

the red LED on your alarm will continue to

flash more rapidly than normal,

approximately once every second.

Your alarm will automatically return to full

sensitivity on completion of the reset cycle

and the red LED will revert to flashing

once every 40 seconds.

DANGER: Never ignore any alarm. Ignoring

the alarm may result in injury or death. If your

smoke alarm activates and alarms and you

are not absolutely certain of the source of the

smoke, get everyone out of the caravan

immediately.

LOW BATTERY WARNING SILENCE

Low battery warnings often start at night or

when it maybe inconvenient to replace your

alarm. You can silence the audible chirp for a

period of 8 hours by pressing the test button.

Your smoke alarm will still detect smoke

during this time of low battery warning silence.

However, it is recommended that you replace

your alarm immediately and certainly within 7

days, as your alarm may then have insufficient

power to warn you of a real fire situation after

this time.

WARNING: Your smoke alarm cannot be

silenced if the chirp is indicating a fault. In

this instance, the unit should be replaced

immediately to ensure protection in the

event of a fire.

8-21

HOW TO USE YOUR CARAVANS EQUIPMENT

MAINTENANCE

Your smoke alarm has been designed to be

as maintenance-free as possible, however

there are several things you must do to keep

it working properly.

CAUTION: Your smoke alarm is a sealed

electrical device and no attempt should be

made to open the case. Attempting to open

the case will invalidate your warranty.

Testing

Test your smoke alarm once every week see

Alarm Test. Any test failures should be

reported to the Technical Support Team.

Cleaning

As a minimum your smoke alarm should be

cleaned once every 3 months using your

vacuum cleaner fitted with the soft brush

attachment.

WARNING: Your smoke alarm may false

alarm when it is being cleaned using a

vacuum cleaner.

IMPORTANT: Do not use solvents or

cleaners on your smoke alarm, as they may

cause damage to the sensor or circuitry. The

unit can be wiped with a slightly damp cloth.

CAUTION: Do not paint the smoke alarm as

this may block the openings and prevent

smoke from entering the sensor.

CARBON MONOXIDE ALARM

Carbon monoxide and how it can affect

you and your family

Carbon monoxide is a dangerous poisonous

gas that kills hundreds of people each year

and injures many more. It is often referred to

as the silent killer because it has no odour or

taste and cannot be seen. Like oxygen, CO

enters the body through the lungs during the

normal breathing process. It competes with

oxygen by replacing it in the red blood cells,

thereby reducing the flow of oxygen to the

heart, brain and other vital organs. In high

concentrations, CO can kill in minutes.

Many cases of reported carbon monoxide

poisoning indicate that while victims are

aware they are not feeling well, they become

disorientated and unable to save themselves

by either exiting the building or calling for

assistance. Exposure during sleep is

particularly dangerous because the victim

does not wake up.

Symptoms of CO poisoning

The following symptoms may be related to

CO poisoning which all household members

should be made aware of:

Mild Exposure: Slight headache, nausea,

vomiting, fatigue (often described as flu-

like symptoms).

Medium Exposure: Severe throbbing

headache, drowsiness, confusion, fast

heart rate.

Extreme Exposure: Unconsciousness,

convulsions, cardiorespiratory failure,

death.

Your CO detector monitors the level of CO as

parts per million (ppm) in the atmosphere

surrounding the detector.

35ppm The maximum allowable

concentration for continuous

exposure for healthy adults in any 8

hour period, as recommended by

the Occupational Safety and Health

Administration (OSHA).

200ppm Slight headache, fatigue, dizziness,

nausea after 2-3 hours.

400ppm Frontal headaches within 1-2 hours,

life threatening after 3 hours.

8-22

HOW TO USE YOUR CARAVANS EQUIPMENT

800ppm Dizziness, nausea and convulsions

within 45 minutes.

Unconsciousness within 2 hours.

Death within 2-3 hours.

Should you suspect CO may be affecting you

or your family, open the doors and windows

of your caravan to ventilate, turn off your

appliances and evacuate the premises. At

this time the authorities should be contacted

to locate the source of the carbon monoxide

before re-entering the caravan. Medical

attention should be sought for anyone

suffering the effects of CO poisoning.

Common sources of CO

Oil and gas boilers

Portable generators

Oil or solid fuel cookers

Barbecues

Clogged chimneys

Wood or gas fireplaces

Cigarette smoke

Gas appliances

Any fossil fuel-burning appliance

WARNING: This carbon monoxide

detector is not a combustible gas

detector, nor a smoke detector. Please

install the proper detectors to detect

combustible gases, or smoke.

This CO detector should not be seen as a

substitute for the proper installation, use and

maintenance of fuel-burning appliances

(including appropriate ventilation and exhaust

systems), nor the sweeping of chimneys.

WARNING: Variables relating to your fuel-

burning appliances can change at any

point eg. the flue or chimney could

suddenly become blocked or damaged,

appliances may stop running correctly or

circumstances in neighbouring properties

may change resulting in the presence of

carbon monoxide. For this and other

reasons do not use this carbon monoxide

detector on an intermittent basis, or as a

portable detector or an intermittent basis,

or as a portable detector for trying to

trace one source of the spillage of

combustion products from fuel-burning

appliances or from chimneys.

Do not:

IGNORE ANY WARNING FROM YOUR

CO DETECTOR!

Burn charcoal inside your home,

caravan, tent or cabin.

Install, convert or service fuel-burning

appliances without proper knowledge,

skill and expertise.

Use a gas cooker for heating a room.

Operate unvented gas burning

appliances using paraffin or natural gas

in closed rooms.

Operate petrol-powered engines indoors

or in confined areas.

Barbecue indoors, or in an attached

garage.

Ignore a safety device when it shuts an

appliance off.

Always:

Buy appliances accepted by a

recognised testing laboratory.

Install appliances according to the

manufacturers instructions.

Have appliance installations carried out

by professionals (for gas appliances

engineers should be registered on the

Gas Safe register).

Have your appliances checked regularly

by a qualified service engineer.

Have your chimneys and flues cleaned

professionally every year.

Make regular visual inspections of all

fuel-burning appliances.

Open windows when a fireplace or oil/

solid fuel cooker is in use.

Only install CO detectors that meet the

requirements of EN 50291-1: 2010 and

EN 50291-2: 2010 in your home.

Be aware of CO poisoning symptoms.

Educate yourself and your family on the

sources and symptoms of CO poisoning

and how to use your carbon monoxide

detector.

8-23

HOW TO USE YOUR CARAVANS EQUIPMENT

Operating Features

Your detector offers many features which set

it apart from other CO detectors on the

market today.

Test/Reset button feature

Test the sounder, batteries and circuitry.

Allows you to test the sensor by

introducing a source of CO into the

detector (see Testing the Sensor ).

Silence the loud 85dB sounder during an

alarm (only possible when current CO

level is less than 50ppm).

Testing the sounder, batteries and

circuitry

Test the sounder, batteries and circuitry by

pressing and holding the Test/Reset button

for 1 second to confirm that the detector is

operating properly. The sounder should

sound as soon as the button is pressed and

the Alarm LED will illuminate red, indicating

that the sounder is working and the batteries

are providing power to the unit. This test for

the sounder, batteries and circuitry should be

performed weekly.

Testing the sensor

CAUTION: Sensor testing should only be

performed by a responsible adult. This test

should only be performed once a year.

Excessive testing will cause the life of the

alarm to be shortened.

Note: Aerosol CO may be used in order to

avoid having to burn incense sticks.

Read all steps thoroughly before attempting

to test the sensor.

Step 1 If the detector is wall or ceiling

mounted unhook the detector from

the screws.

Step 2

Cover the sounder vents with one

hand. Press and hold the Test/Reset

button down with your thumb/finger

until the Power LED illuminates

green and the sounder sounds for a

second time (this should happen

after around 5 seconds). Release the

Test/Reset button. Upon releasing

the Test/Reset button the Power LED

will flash green once every second.

This indicates that the sampling rate

of the detector has increased and

can be tested using a known source

of CO.

Step 3 Light an incense stick using a match

or lighter. Be sure to blow out the

flame so that the incense stick is

smouldering. Extinguish the lighter,

or put out the match and place it into

a dish of water.

Turn the detector on its side so that

the vents on the right hand side of

the detector are pointing downwards.

Hold the burning incense stick

around 15cm (6 inches) below the

detector, so that the smoke enters

the vents on the side of the detector.

An increase in the localised carbon

monoxide level within the sensor to

more than 50ppm will cause the

sounder to sound for one cycle of

Step 4

8-24

HOW TO USE YOUR CARAVANS EQUIPMENT

four loud beeps and the Power LED

to illuminate green for a short time.

This is the end of the test. The Power

LED will no longer flash green every

second but will revert to flashing

once every minute as the detector

will go back to normal operating

mode (it may take up to two minutes

of exposure to the smoke for the

localised level of carbon monoxide

within the sensor to reach over

50ppm). Now move the source of CO

away from the detector as the test is

finished.

Step 5 After step 4, put out the incense stick

by placing it into a dish of water.

Ensure that all flames have been

extinguished.

Note: If the localised carbon monoxide level

within the sensor does not reach 50ppm

during the test, the sensor test will stop

automatically after 3 minutes.

Understanding the products indicators

The higher the concentration of carbon

monoxide detected by the detector, the

quicker it will respond. When sufficient

carbon monoxide is detected a loud audible

signal (85 dB at 1m/3 feet) will be emitted

and the Alarm LED will flash red once every

second.

The alarm will sound:

Between 60 and 90 minutes when

exposed to 50ppm of CO.

Between 10 and 40 minutes when

exposed to 100ppm of CO.

Within 3 minutes when exposed to

300ppm or more of CO.

Fault/End of Life signal:

The unit continuously checks the settings of

its sensor and circuitry. If any of these

settings are found to be incorrect of if the

batteries become low then the detector will

emit a single audible chirp once per minute

for up to 30 days. IMPORTANT: This does

NOT mean that the detector has detected

carbon dioxide.

Replace batteries immediately. If the product

continues to chirp despite having new

batteries and the product is still within

warranty then contact Technical Support for

advice. If the product is no longer in warranty

replace it immediately.

Maintaining/testing your detector

Your detector will alert you to potentially

hazardous CO concentrations in your home

when maintained properly. To maintain your

detector in proper working order and to

ensure that the sensor will last for the lifetime

of the product, it is recommended that you:

Test the sounder, batteries and circuitry

of your detector once per week by

pressing and holding the Test/Reset

button for 1 second.

Perform the sensor test annually.

Keep the detector free of dust by gently

vacuuming the case with a soft brush

attachment every 3 months.

To prevent the possibility of contaminating

the sensor in your detector and thus affecting

its reliability:

Never use cleaning solutions on your

detector. Simply wipe with a slightly damp

cloth.

Do not paint the detector.

Do not spray aerosols on or near the

detector.

Do not use any solvent based products

near the detector.

If installing in a caravan or boat there

may be other substances present that

may not normally be found in the home

that could affect the reliability of the CO

alarm. Avoid using the following in close

proximity to the alarm; oils, cleaning

fluids, polishes, paints and greases.

Do not attempt to repair your CO

detector. Do not remove any screws or

open the main casing of your detector.

Any attempt to do so may cause

malfunction and will invalidate the

warranty.

8-25

HOW TO USE YOUR CARAVANS EQUIPMENT

THETFORD C-260 CASSETTE TOILET

RANGE

Introduction

The Thetford Cassette Toilet is a high quality

product. The toilet forms an integral part of

your caravan bathroom, thanks to its

functional design which combines modern

styling and ease of use. The C-260 Cassette

Toilet is manufactured from high quality

synthetic materials which makes it a durable,

user and maintenance friendly toilet.

The toilet is made up of two parts: a

permanently fixed part and a Waste Holding

Tank that is accessible from the outside. The

removable Waste Holding Tank is located

under the toilet bowl and can be removed via

a door on the outside of the caravan. The

Thetford Cassette Toilet is the solution to the

sanitary problem in your caravan!

The operating instructions cover Thetford

Cassette Toilet models C-260S, C-260CS

(models connected to the vehicles central

water tank) and C-260CWE (model with its

own flush-water tank). There are differences

in the use of these models. Please ensure

that you follow the instructions that apply to

your toilet model.

Preparing for use (standard)

1. Open the access door on the outside of

your caravan.

2. Remove the Waste Holding Tank by

pulling the safety catch (which holds the

tank in place) upwards.

3. Pull the Waste Holding Tank outward to

the stop. Tip it slightly and take the tank

fully out.

4. Place the tank upright and turn the

rotating emptying spout upwards. The

emptying spout ensures that the tank can

be easily and hygienically emptied.

5. Remove the cap, with the measuring cup

inside, from the emptying spout and pour

the correct dosage of Thetford toilet fluid

(see product label) into the holding tank.

This avoids unpleasant smells and keeps

the inside of the tank clean. Next add

approximately 2 litres of water - enough

to ensure that the bottom of the Waste

Holding Tank is covered. Far more

information on Thetford toilet fluids, see

last page of this manual. Screw the cap

back onto the emptying spout and turn

back to its original position.

Note: The Emptying Spout Measuring Cap is

supplied in the same packaging as this

manual.

WARNING: Never add toilet fluid directly

via the blade or the toilet bowl as this

could damage the lip seal of the Waste

Holding Tank. Always pour the fluids via

the emptying spout.

6. Slide the Waste Holding Tank back into

its original position via the access door.

Make sure that it is secured with the

safety catch. Close the access door and

lock it. Your Thetford toilet is now ready

to use.

WARNING: Never use force if you cannot

get the tank back into place easily. This

may cause serious damage. If blockage

occurs, always check if the blade handle

is in the correct (closed) position.

7. For toilets with own Flush-Water Tank:

Open the water filling door and fill the

flush-water tank with the correct dosage

of Aqua Rinse. This Thetford toilet fluid

keeps the flush water fresh and improves

the flushing. Next, fill up the flush-water

tank with clean water (approximately 8

litres) using a ferry can or hose. Your

toilet is now ready to use.

Preparing for use with Optional

Features

8. Automatic Ventilator: Open the access

door on the outside of your caravan and

remove the Waste Holding Tank (as

described above).

9. Remove the filter housing cover and if no

filter is present, place a new filter into the

filter housing. Peel off the sticker lids on

the filter. Place back the cover of the filter

housing.

8-26

HOW TO USE YOUR CARAVANS EQUIPMENT

Standard Optional features

Control panel (with optional features) PARTS a) Removable Seat and Lid b) Swivelling Toilet Bowl c) Blade Handle d) Flush Button e) Waste Holding Tank Level

Indicator f) Water Filling Door (only if toilet

has own flush-water tank) g) Rotating Emptying Spout h) Automatic Pressure Release

Vent i) Sliding Cover j) Removable Mechanism k) Vent Plunger l) Pull-out Handle m) Wheels n) Blade Openener o) Access Door to Waste Holding

Tank

Optional Features p) Electric Blade q) Automatic Ventilator r) Waste Pump-Out System s) Waste Holding Tank Multi-Level

Indicator t) Flush-Water Tank Level

Indicator (only if toilet has its own flush-water tank)

Note: Optional features can be

bought from Thetford dealerships.

8-27

HOW TO USE YOUR CARAVANS EQUIPMENT

Using the toilet (standard)

10. Turn the bowl to the desired position with

the lid closed and using both hands.

11. To activate the control panel, press the

flush-button once. The control panel

display will stay activated for

approximately 5 minutes. Run some

water into the bowl by pressing the flush

button again briefly.

12. The toilet may be used with the blade

open or closed. To open the blade, slide

the blade handle under the toilet bowl

sideways. After use, open the blade (if

still closed) and flush the toilet by

pressing the flush button for several

seconds (if necessary re-activate the

control panel). Close the blade after use.

WARNING: If your toilet has its own

flush-water tank, please make sure that

you do not travel with a flush-water tank

that is too full. Do not travel with water in

the toilet bowl. Failure to adhere to this

notice may result in water damage to your

caravan or motor home.

Using the toilet with Optional

Features

13. Electric Blade: Push the electric blade

button on the control display to

electrically open or close the blade. In the

case of failure, you can manually open or

close the blade by sliding the small

handle under the toilet bowl sideways.

14. Automatic Ventilator: The ventilator

automatically starts when the control

panel is activated (by pressing the flush

button) and will automatically shut off

after approximately 5 minutes. The

Automatic Ventilator Indicator will flash

until automatic shut-off occurs. If you

want to stop the ventilator, press the

Automatic Ventilator button. If you want to

re-start the ventilator, press the button

again (the LED will start flashing again).

15. Flush Water Tank Level Indicator (only for

toilets with own flush-water tank): When

the Flush Water Tank Level Indicator

lights up, refill the flush-water tank, as

only about 1.5 litres of water is left in the

tank, which is sufficient for approximately

2 flushes.

Emptying

The Waste Holding Tank has a capacity of 18

litres and requires emptying when the red

light (LED) on the toilet control display lights

up, when the Waste Holding Tank only has

capacity for approximately 2 more litres,

which is no more than two to three further

uses.

Make sure that the blade is closed. Open the

access door located outside the vehicle, pull

the safety catch upwards and remove the

Waste Holding Tank.

16. Place the Waste Holding Tank in an

upright position (Pull-Out Handle at the

top, Wheels at the bottom). Slide the

handle sideways - to the front of the tank

- until it snaps out of its locked position.

17. Pull the handle up and wheel the Waste

Holding Tank to an authorised waste

disposal point.

18. Push the handle back into its locked

position. Turn the emptying spout

upwards and remove the cap from the

spout. Hold the Waste Holding Tank in

such a way that during emptying you can

operate the vent plunger with your

thumb. To empty the tank without

splashing, depress the vent plunger while

emptying the tank. After emptying, rinse

the tank and blade thoroughly with water.

WARNING: Do not seriously shake the

tank or use high pressure water cleaners.

This may cause damage to the tanks

interior.

Note: The vent plunger should only be

depressed once the emptying spout is

pointing downwards. Prepare the toilet for

re-use if required. Slide the Waste Holding

Tank into the toilet and close the access door.

Emptying with Optional Features

19. Waste Holding Tank Multi-Level Indicator:

The lower lamp indicates that the Waste

Holding Tank is almost empty; the middle

lamp indicates that it is more than half

full; when the upper lamp lights up, the

tank needs emptying as it can only take 2

- 3 further uses.

8-28

HOW TO USE YOUR CARAVANS EQUIPMENT

Note: The Waste Holding Tank Level

Indicator will flash when the holding tank is

not present. In this case the toilet will not

flush.

20. Waste Pump-Out System: When

activating the control panel this feature

automatically lights up. When the Waste

Holding Tank Level Indicator illuminates,

press the Waste Pump-Out button to

pump out the waste from the holding tank

into the vehicles waste tank. The button

will flash while the waste is being

pumped and will stop automatically (after

approximately 5 minutes) when all waste

has been transferred. If the vehicles

waste tank is full, the Waste Pump-Out

light will flash rapidly and no pump-out

will be possible until the central tank is

emptied. (Check the level of the vehicles

waste tank on the vehicles central

console). After the Waste Holding Tank

has been emptied, there will be

approximately 1.5 litres of waste left in

the tank. This is normal. Add 2 litres of

water and a correct dosage of Thetford

toilet fluids to the Waste Holding Tank.

CAUTION: It is vital that the correct amount

of toilet fluid is added to ensure the proper

breakdown of the waste in the holding tank.

Only use the system when the tank is full.

Using the system too often on an empty tank

can cause damage to the pump, which could

cause the system to fail.

Cleaning and Maintenance

The toilet should be cleaned and maintained

regularly, depending on the amount of use.

To clean Thetford toilets, we advise using

water and Thetford Bathroom Cleaner.

Note: Never use bleach, vinegar or other

powerful household cleaners that contain

these substances. These may cause

permanent damage to the seals and other

toilet components.

Toilet Bowl

- Squirt Thetford Bathroom Cleaner into

the toilet bowl.

- Flush the toilet bowl with water and wipe

down the rest of the toilet with a damp

cloth.

- Clean seat and lid The seat and lid can

easily be removed: Lift the seat and lid

assembly and pull the round pins (inside

the assembly) outwards from the pin

holes. After cleaning, replace the seat

and lid by positioning the round pins in

front of the pin holes and push the lid and

seat downwards.

- To keep your flush water fresh and to

prevent deposits from forming in your

toilet bowl, add a correct dosage of Aqua

Rinse in your flush water tank, if present,

on your toilet.

Tip! For a really shining toilet, dry with a

soft dry cloth after cleaning.

Waste Holding Tank

To keep your Waste Holding Tank fresh and

clean, Thetford has developed a number of

different toilet fluids. Thetford toilet fluids

suppress smells, reduce formation of gas,

promote breakdown of toilet waste and

increase the life span of a mobile toilet. We

advise a thorough cleaning of the Waste

Holding Tank once each season. Next to

using Thetfords Cassette Tank Cleaner, the

powerful cleaning agent for the periodical

cleaning of the Waste Holding Tank of your

toilet, we suggest the following: -

- Remove the removable mechanism from

the Waste Holding Tank by turning it

anti-clockwise and rinse it under a tap.

- Remove the cover plate from the

Automatic Pressure Release Vent by

prising it up using a small screwdriver.

Use one hand to push the Automatic

Pressure Release Vent open while

holding the float of the Automatic

Pressure Release Vent on the inside of

the tank with the other hand. Push the

float upwards, turn it 180 degrees and

remove it from below. Remove the rubber

seal underneath the float. Rinse the float

and rubber seal under a tap. Replace the

rubber seal and float for the Automatic

Pressure Release Vent using the same

method in reverse.

The rubber seals in the toilet (the lip seal, the

mechanism seal, the automatic pressure

release vent seal and the cap seal) should be

8-29

HOW TO USE YOUR CARAVANS EQUIPMENT

regularly cleaned with water and treated with

Thetford High Grade Seal Lubricant. This will

ensure that the seals remain flexible and in

good condition. If the toilet is not to be used

for any length of time, it is important to treat

the seals with Thetford High Grade Seal

Lubricant after cleaning.

Note: Never use Vaseline or any vegetable

oil except olive oil. These may cause leakage

or malfunction. The lip seal is a part of the

toilet that is subject to wear. Depending upon

the extent and manner of use, the seals will

become less effective and will need replacing

periodically.

Cleaning and Maintenance for

Optional Features

- Automatic Ventilation: The filter of the

Automatic Ventilation needs to be

renewed periodically. After approximately

4 full weeks of use, the filter loses its

absorption power.

- Pump-Out Waste System: To ensure

optimal functionality of the Pump-Out

Waste System, periodical maintenance of

the tube and pump is recommended.

After emptying the Waste Holding Tank

completely, fill it with clean water and

empty it again. This will clean the pump

and the hose. Do this once every 3

weeks when on holiday. This should

ensure proper operation of the system.

Winter operation

You can use your Thetford Cassette Toilet as

normal in cold weather as long as the toilet is

situated in a heated location. If there is a risk

of freezing we advise that the toilet is drained

by following the instructions under Storage.

For environmental reasons the use of

antifreeze, such as that used in car radiators,

is not recommended.

Storage

It is important that you follow the instructions

below if you do not expect to use your

Thetford toilet for a long (winter) period.

- Activate the Control Panel by pressing

the flush button. Open the blade and

press the flush button until water stops

flowing into the bowl. Close the blade.

Open the access door on the outside of

your caravan or camper and empty the

Waste Holding Tank at an authorised

waste dump. Follow the instructions for

cleaning and maintenance. To allow the

Waste Holding Tank to dry, do not place

the cap back on the emptying spout of

the tank.

21. If the toilet has its own flush-water tank,

place a sufficiently large bowl under the

drain tube to catch the remaining water

from the flush-water tank and remove the

drain plug. When no more water exits,

put the drain plug on the drain tube, put it

back in its original position and close the

access door. If the toilet is connected to

the vehicles water tank, please follow

your vehicles instructions for draining the

central water system. If your toilet is

optionally featured with a Waste

Pump-Out System, take out the Waste

Holding Tank and completely clean it (see

Cleaning and Maintenance). After

cleaning, fill it with water, put it back and

empty it via the waste pump-out system.

Repeat this twice.

Toilet unit malfunctions

Contact your dealer or a Thetford Service

Centre.

We advise draining the fresh water tank prior

to travelling. Antifreeze should not be

required if the motor home is heated. If you

do wish to use antifreeze, brands containing

the following properties may be used in the

fresh water tank:

Ethylene glycol

Mono-Ethylene glycol

Propane-diol

Glycerol

Ethane-diol

Glycol

Never use alcohol based antifreeze, i.e.

Methanol, Ethanol, and Iso-propanol.

8-30

HOW TO USE YOUR CARAVANS EQUIPMENT

8-31

HOW TO USE YOUR CARAVANS EQUIPMENT

ROOFLIGHTS

Your caravan is fitted with at least one type of

the following roof lights.

The Omivent (12v) Rooflight (Option)

The Omivent is a double-glazed roof light

constructed from a synthetic ultra-violet

screened material. Its side-operating

mechanism allows a completely free central

opening with built-in fixed ventilation when

closed. It operates as an extractor fan and air

intake fan.

Please note: Do not change the direction of

the fan unless it has been switched off O

position and the blades have stopped

rotating.

The Heki 2 Rooflight

To open to the tilted position:

(i) Press the knob in the toggle catches on

either side of the rooflight and turn

through approx. 90. (ii) Grasp the metal bar in the middle, snap it

out of its holder, swivel down and press

the rooflight upwards. (The rooflight is

held by the two gas springs after approx.

150mm).

(iii) Swivel the metal bar towards the rooflight

and snap into its holder.

(iv) To close the rooflight, proceed with steps

(i-iii) in reverse order.

To open in the intermediate position:

(i) Open the toggle catches on either side of

the rooflight.

(ii) Grasp the metal bar in the middle; snap it

out of its holder, swivel down and press

the rooflight outwards. (Rooflight is

opened automatically after approx.

150mm by the two gas springs.)

(iii) Open both fasteners and swivel the metal

strap toward the intermediate position

and pull the rooflight down until the metal

strap is stopped by the fasteners.

(iv) To close, proceed with steps (i-iii) in

reverse order.

To open in the ventilation position:

(i) Open the toggle catches on either side of

the rooflight.

(ii) Using both hands on the two toggle

catches, press the rooflight up about 2cm

and fasten the toggle catches in the

corresponding setting.

(iii) To close, proceed with steps (i-ii) in

reverse order.

Closing the blinds:

(i) Take hold of the end rod (without rocker)

in the recessed grip and engage in the

opposite end rod (with rocker).

(ii) Select the required position (blackout/

flyscreen) by moving both joined end

rods together.

CAUTION: In extremely bright sunshine, the

blackout blind must only be closed two-thirds,

and the rooflight must be set in the

continuous airing position.

Opening the Blinds:

(i) Move blind (end rod with rocker) right to

the outside.

(ii) Hold the recessed grip with one hand;

with the other hand, press the rocker and

move the blind back (do not let it recoil).

CAUTION

Do not stand on the acrylic rooflight.

8-32

HOW TO USE YOUR CARAVANS EQUIPMENT

Fig 1

Fig 2

Fig 3

Close HEKI 2 completely before moving

off.

Do not leave your caravan when HEKI 2

is open.

Please consult your supplying dealer if

you have any problems or defects.

Remove any snow/ice or dirt before

opening the roof.

Do not open when it rains or when there

is a strong wind.

Midi Heki Rooflight

(i) To open, push the large central button

(Fig 2).

(ii) Whilst depressed, slide the bar to the

desired position and locate into the stops

provided (Fig 3).

8-33

HOW TO USE YOUR CARAVANS EQUIPMENT

MPK Rooflight

Instructions

The rooflight can be raised to an opening

angle, on one side, to a maximum of 70 (Fig

1). To open, pull the operating bar down

unlocking the mechanism. Now move the bar

forwards (in direction of travel) and the

rooflight will open; all the time holding the bar

down. As soon as the operating bar is

released it will lock into position and the

dome will stay at this angle (Fig 2).

To close the rooflight, pull the operating bar

down, unlocking the mechanism. Now, move

the bar backwards (against the direction of

travel) and the rooflight will close; all the time

holding the bar down. Once you reach the

end position the hooks will lock the rooflight

automatically. Release the operating bar and

the rooflight will remain closed (Fig 3).

Fig 2

Fig 1

The flynet and the pleated blind can be

operated together or separately. To open the

rooflight dome both have to be opened.

WARNING: To avoid heat accumulation do

not close blind completely during the day.

Open both pleats when not using the

vehicle.

Before driving

IMPORTANT: All rooflights must be locked

down before travelling. Make sure the flynet

and the blind are in open position to avoid

damage and noise by airflow.

Fig 3

8-34

HOW TO USE YOUR CARAVANS EQUIPMENT

WINDOWS

Your caravan will be fitted with Polyplastic

framed windows.

Polyplastic Window Opening

(i) In order to open the Polyplastic window it

is only necessary to move the catch

upwards and release the catch from the

backing plate.

(ii) The Polyplastic window should remain in

the open position once opened, however

if it does not then tighten the friction

control on the window stays to increase

the holding force.

(iii) The Polyplastic window is also fitted with

a night ventilation position where the

catch is set to the centre position on the

backing plate; in this position it may be

possible for rain to enter the caravan in

adverse conditions.

BLINDS & FLYSCREENS

Blinds

(i) Pull blind down by its centre catch. Do

not pull down by one side of the blind.

This will inevitably lead to problems.

(ii) Do not allow blinds to spring back freely.

Always control them by hand.

Flyscreens

(i) To operate the flyscreen, either pull the

screen fully down, fully up or across,

dependant on type of window fitted, and

clip into place on the blind/frame.

(ii) To release, unclip from the blind/frame. If

a cross bar is fitted, gently pull the

crossbar downwards towards you and

allow the tension of the spring to roll up

the flyscreen.

(iii) Where a crossbar is not fitted, disconnect

from the blind catch and release gently.

(iv) It is recommended that blinds are not in

the closed position whilst the caravan is

moving.

Door Flyscreen

The exterior door flyscreen can be opened or

closed from inside or outside the caravan and

does not restrict door openings. When

opening or closing the door flyscreen use the

finger grip provided.

8-35

HOW TO USE YOUR CARAVANS EQUIPMENT

SHOWER

Using your Caravan Shower

To safely enjoy showering in your new

caravan, the following guidelines should be

used.

Advise others that you are planning to

have a shower and that they should not

use other taps whilst you are showering.

Ensure there is a sufficient supply of cold

water available.

Divert the shower head or move to the

side, turn on the shower, carefully test the

temperature with your hand and regulate

the temperature as necessary before

standing underneath the shower.

Supervise closely the young, elderly and

those with reduced mentally or sensory

impairment.

CAUTION: Water may be very hot.

TAPS

Your new caravan will be fitted with a

domestic style mixer taps.

WARNING: The water temperature could

be very high so do not lift the lever with

the tap turned to the full left position.

CAUTION: For winter storage and to prevent

frost damage the tap swivel must be left in

the centre up position.

8-36

HOW TO USE YOUR CARAVANS EQUIPMENT

OTHER INTERNAL DOORS

Other internal doors such as the wardrobe

and table storage locker are fitted with a 2-

position button lock. Push the button to lock

the door and the button should remain flush

with the door. Push the button again to

release and the button should then protrude

from the door surface.

Paddle Latch

To open the locker, push the paddle

downwards and pull the handle towards you.

Concealed Latch

To open the locker, press the latch and pull

the door towards you.

Other Internal Doors

GAS LOCKER DOOR

All models are fitted with a supported door.

Please Note: It is important when raising

your gas locker door that you do not push the

door past the vertical position as this could

damage the hinges. Also care should be

taken when leaving the door in the open

position to ensure that any wind cannot catch

the door and push it open beyond the vertical

position.

INTERNAL DOORS

Toilet/Shower Room Doors

Operation from within the shower

room

To lock the door, push the small lever down

(identified in the drawing as A) then to unlock,

push this lever back to the original position.

Operation from outside the shower

room

To open and close the door, push the lever

down.

If the door is locked and needs to be opened,

it can be opened by inserting a coin into the

lower slot (identified in the drawing B) and

turning the slot.

8-37

HOW TO USE YOUR CARAVANS EQUIPMENT

MAGNETIC CATCHES

Magnetic catches

work on contact with

the metal plate on

the rear of the door.

Simply close the

door until the magnet

engages and holds

the metal plate.

Pulling the door

towards you with a

moderate force will

be sufficient to

disengage the magnetic catch and open the

door.

ROOM DIVIDER

The room divider should be held in place

during transit by the use of the strap with the

stud fastening. When stationary, the room

divider can be held shut by fitting the retainer

catch into the fitted keep.

8-38

HOW TO USE YOUR CARAVANS EQUIPMENT

Day and Night Bed Makeup

BED MAKE-UP

Parallel Lounge

The two single beds can be easily converted into a double bed by pulling out the bed slats,

stored beneath the chest of drawers or stored in the bed slat box at the front/end of the caravan.

Arrange seat cushions appropriately.

8-39

HOW TO USE YOUR CARAVANS EQUIPMENT

Day and Night Bed Makeup - 304

8-40

HOW TO USE YOUR CARAVANS EQUIPMENT

Day and Night Bed Makeup - 586

8-41

HOW TO USE YOUR CARAVANS EQUIPMENT

Drop Down Bunk (304 only)

Starting with the bunk locked in the upright position as shown in Figure 1.

Release the bolts at both ends of the bunk from this position and lock them into the open position. Ensure the bolts are locked in the open position to prevent any damage to the walls when the bunk is being lowered.

Next lower the bunk with care into the position shown in Figure 2.

Once in place, put both of the bolts into the closed position to secure the bunk from any unintentional folding. As shown in Figure 3.

Fig 1

Fig 3

Fig 2

Finally, before using the bunk lift both the

safety flaps into upright position as shown in

Figure 4 also attach the provided ladder to

the fixed brackets also shown in Figure 4.

Please note: The maximum recommended

weight for using this bunk is 75 kgs.

Fig 4

Bolt catch in the closed position

Safety Flaps Ladder

FRONT WRAP ROUND SEATING

(Option)

If you have purchased the wrap round

seating option for your new caravan please

note that the centre seat can be extended by

the use of the locking mechanism which can

be found under this seat.

Pull the slats forward then turn the locking

plate to be in the direction down the caravan

(see fig 1) in order to secure the front seat in

place.

This will prevent the slats from going back

into the front seat and increase the seated

area.

Please ensure you return the locking plate to

its normal position (see fig 2) if you wish to

remove the wrap round seating.

Fig 1

8-42

HOW TO USE YOUR CARAVANS EQUIPMENT

Radio with MP3 Connectivity

Details on how to set up and use the Radio

will be contained in your document wallet.

TELECO TV AERIAL

Fig 2

LIFT UP BED EXTENSIONS (where

fitted)

The centre dinette bed has lift up extensions

and these are operated by depressing the

lever behind the flap of the hinge. While

pressing the lever the extension flap can then

be lifted into place.

This lever must also be depressed in order to

lower the flap.

REMOVABLE DRAWERS

To remove from the caravan, first locate and

release the retaining strap on the side. Once

the strap is released the unit can be removed

by lifting the unit from the locator holes in the

direction of the arrows shown in the

illustration A.

To position the unit back in its original

location, align the rear locator hooks with the

rear slots and place the unit into position

ensuring as a final step the retaining strap is

reconnected.

A

B

8-43

HOW TO USE YOUR CARAVANS EQUIPMENT

Instructions for the reception of horizontal or vertical polarity signals

In some areas certain TV signals are transmitted with horizontal polarity while others are

transmitted with vertical polarity.

This antenna can be positioned both horizontally and vertically by simply turning the knob at the

bottom of the mast.

By turning the knob to the

left, the antenna shifts to the

Horizontal position, by

turning it to the right, the

antenna shifts to the Vertical

position.

8-44

HOW TO USE YOUR CARAVANS EQUIPMENT

Connection to the amplifier

Connect the lead exiting from the pole to the ANT input of the amplifier. Connect with the

relevant lead, the TV connector of the amplifier with the television. Connect the amplifier to 12

Vdc source, making sure you do not invert the + and - terminals.

Operating Instructions

1) Rotate slowly the dB dial of the amplifier clockwise to the maximum +

2) Tune the television to a channel available in the area where you are located.

3) Rotate and lift the antenna via the suitable pole until you get the best image on the TV.

Useful Tips

Not all the television signals you can receive in the zone where you are located will necessarily

originate from the same direction. So if the quality of a programme image is poor try rotating the

antenna as the signal may be coming from a direction different from the others.

Gain Adjustment

With the dB dial turned all the way clockwise, amplifier sensitivity will be at maximum and it is

therefore able to receive the weakest signals. If, instead, the signals are too strong the images

on the TV screen can have some stop or macroblocks. In this case rotate the dB dial anti-

clockwise slowly until the image is perfect.

If the amplifier is connected to the

battery this switch allows to cut-off

the power.

8-45

HOW TO USE YOUR CARAVANS EQUIPMENT

HOW TO USE YOUR TV AERIAL

Digital TV set-up guide

Connect aerial and power

Fix the TV to a

bracket or place on

a stable, flat surface,

then connect the

aerial cable and

power lead to the TV

and sockets.

Check the power is on

The aerial needs power to work correctly;

check that the power is switched on (Switch

on either the mains and/or battery power to

the vehicle) both power sources switch on

the aerial (12 Volts).

Tune in TV and choose transmitter

Switch on the TV and tune in the channels. If

the vehicle is moved or a different socket is

used you might need to re-tune TV. If the first

transmitter picked up has poor quality

pictures, then re-tune and pick another

transmitter.

With Digital TVs there will be a re-tune

button on the remote control use this feature

and then choose manual re-tune.

Most digital TVs will also allow you to choose

the transmitter which is normally available via

the Menu function.

This will vary by TV manufacturer so if you

have any problems undertaking this task

please refer to your TV manual.

TROUBLESHOOTING GUIDE

Check aerial/radio fuse

If there is no power, check the 5 amp fuse

located within the PDU marked radio is in

working order.

Check TV monitor

Check the TV is working correctly by

ensuring that the channels tune in correctly in

your home. If the TV does not pick up the

expected number of channels we would

recommend you get the TV checked out.

See step 6 shows how to tune your TV

Number of channels picked up from

your house connections

DTV : 0 Programme(s)

Radio: 0 Programme(s)

Data : 0 Programme(s)

DTV : 72 Programme(s)

Radio: 24 Programme(s)

Data : 21 Programme(s)

Check the coax lead is of good

quality

Check that the TV aerial lead is of good

quality (Normally cheap leads from the

supermarket give reception problems, they

are normally mass produced and made to a

wider tolerance).

Ensure the coax lead from the aerial socket

to the TV is suitable for digital reception

reception (if in doubt, ask for advice).

Check location for signal strength

Check that the digital tv signal strength where

the vehicle is situated is Very Good to Good.

Go to: www.digitaluk.co.uk

Enter the postcode and check signal

strength.

X

8-46

HOW TO USE YOUR CARAVANS EQUIPMENT

Note: Sometimes transmitters are being repaired or upgraded

Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works

Check if signal is OK that day / week.

Check there are no obstructions

Is the vehicle outside in an open space?

Check that the vehicle has no obstructions:

House lean to/canopy

Trees (also blowing in the wind)

House or other buildings

Hills

Large vehicles

In a valley etc.

Understand digital signals

Digital signals have what the industry calls

the Cliff effect.

The Cliff effect is either you have a picture or

not within a very small difference of signal

strength. This happens with both weak and

strong signals.

Troubleshooting guide - Checklist

Action or X

Check aerial fuse

Connect aerial and power

Check the power is on

Tune in TV and choose transmitter

Check TV monitor

Check the coax lead is of good quality

Check location for signal strength

Check for obstructions

Understand digital signals

If after following this guide you still have

problems, contact your local Retailer or

Approved Workshop.

8-47

HOW TO USE YOUR CARAVANS EQUIPMENT

Emergency Disarm

Insert the touch-key briefly into the socket.

The alarm will turn off.

Silent Arm and Disarm

(i) Press the small button briefly followed by

a press on the arm/disarm button.

(ii) The alarm will arm/disarm without chirps.

Sensors

Each caravan alarm is installed with a

Passive Infrared Detector (PIR) and a leg

sensor. Additional sensors can be purchased

from your dealer to enhance security.

Passive Infra Red Sensor

The wireless PIR sensor will detect

movement in the caravan and transmit a

radio signal to the alarm module, if the alarm

is on the siren will sound.

Leg Sensor

The leg sensor will detect the corner

stabilising leg being raised or lowered and

transmit a radio signal to the alarm. The leg

sensor is fully sealed against dust and water

and has a battery life expectancy of three

years. When the battery becomes exhausted,

the sensor will need to be replaced.

Enhanced Features Arming The

System In At Home Mode

In the at home mode, any sensor that is

programmed to be isolated, such as the PIR

sensor will not trigger the alarm. Other

sensors, such as the leg sensor, will trigger

the siren. Arm as normal followed by a

second press on the arm/disarm button within

2 seconds. Normal on tone followed by at

home tone indicating isolation is active.

Settling time of 15 seconds before

responding to triggers. Armed in the isolation

mode will be indicated by a double flash

intermittently of the LED. The at home

sensors will be isolated; other sensors will

trigger the siren for 30 seconds.

Arming the System in Test Or Buzz

Mode

In the buzz mode the siren will sound a short

tone when a sensor is triggered instead of

sounding for 30 seconds. It is advisable to

test all the sensors.

PROTECT - AUTOWATCH ALARM

SYSTEM (OPTIONAL)

Manufactured by Autowatch, The system is

designed to give years of trouble free

operation. Made with only the highest quality

components and using state of the art

technology you can be assured that your

caravan has the best electronic protection

available.

Each caravan alarm is installed with a

Passive Infrared Detector (PIR), a sensor that

detects movement in the caravan and

transmits a radio signal to the alarm module.

If the alarm is on the siren will sound. A leg

sensor, fully sealed against dust and water,

will detect if the corner stabilising leg is being

raised or lowered and transmits a coded

radio signal to the alarm.

Additional sensors can be purchased from

your retailer to enhance security.

See section below for operation or consult

the manufacturers instructions provided in the

Owners Information Pack.

Basic Operation Arming the System

(i) Briefly press (large) arm/disarm button.

(ii) Single chirp.

(iii) Awning light illuminates for 30 seconds.

(iv) Settling time of 15 seconds before

responding to triggers.

(v) Single intermittent flash of status LED

(every 2 seconds).

(vi) All sensors triggered will result in siren

sounding for 30 seconds, or until reset by

pressing the arm/disarm button.

Disarming the System

(i) Briefly press the (large) arm/disarm

button.

(ii) Double chirp.

(iii) Awning light illuminates briefly on and off

and then on again for 30 seconds.

(iv) LED off.

Panic Alarm

(i) Press and hold the small panic button on

the transmitter for two seconds.

(ii) The siren will sound for thirty seconds,

unless reset by pressing any of the

transmitter buttons.

8-48

HOW TO USE YOUR CARAVANS EQUIPMENT

AL-KO Trailer - Control

AL-KO Automatic Trailer Control is an

electronic control system that reacts quickly

to maintain the stability of the car and

caravan. The system continually monitors the

stability of the caravan during a journey and

operates when an unstable condition is

encountered. When AL-KO ATC activates,

the driver will feel the vehicle being slowed

down by the soft braking of the caravan.

AL-KO ATC LED OPERATION

Flashing Green - Simply the ATC is waiting

to detect movement. Drive a few metres and the light will change to green.

Flashing Red - To provide further explanation if the constant RED light is showing: There are a number of errors

that the ATC logs and some are self repairable by the customer but some will require the ATC to be monitored by the

diagnostic equipment that is available and the AL-KO service engineers are trained to use.

Display ATC Condition Diagnosis What to do Outcome Status

Colour

Green ATC Active Everything OK

Green Flashing ATC Active Self test Drive forward Green Ready for

incomplete to detect (Constant) journey

movement to

complete self

test and

recheck LED

Red ATC Inactive Possible to Remove 12S Green Ready for

continue journey or 13 pin plug journey

and wait five

seconds.

Reconnect Red ATC fault

plug detected

but can be

driven

Red flashing ATC has Do not continue Remove 12S Green Ready for

detected a fault with ATC or 13 pin plug journey

connected and wait five

seconds

Reconnect Red ATC fault

the plug. (flashing) detected

cannot be

driven.

Remove

pushrod

8-49

HOW TO USE YOUR CARAVANS EQUIPMENT

Whale Easi-Slide Socket

How to open the socket lid

Safety Information

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities, or

lack of experience and knowledge, unless

they have been given supervision or

instruction concerning use of the appliance by

a person responsible for their safety.

Children must be supervised to ensure

that they do not play with the appliance.

Any alteration to the appliance, misuse or

use of non-original Whale parts may

invalidate the warranty. Non observation

of the installation and operating

instructions will lead to cancellation of the

warranty and exclusion of liability claims.

It also becomes illegal to use the

appliance if incorrectly installed, and in

some countries may make it illegal to use

the vehicle.

Fig 1

Fig 2

Additional Safety Information for Onboard

Tank Fill, On Board Tank Fill +12v and

Water In / Out Sockets ( Where Applicable)

For use in recreational vehicles with a

typical water system pressurised up to 3

bar.

When using the Water In Socket, Whale

recommends that you keep the o-rings

lubricated for easy and secure

connection/removal of the plug to socket.

Use a water-based lubricant such as

silicone grease. Please note: Do not

use vaseline or vegetable oil to

lubricate o-rings.

Additional Safety Information for External

BBQ Outlet Socket ( Where Applicable)

Whale BBQ sockets including the gas hose

connector must be installed and serviced by

a Qualified Gas Engineer in accordance with

these installation instructions and BS EN

1949-2011.

WARNING: Care must be taken when

using the external BBQ outlet socket.

NEVER barbeque next to an awning or

tent.

WARNING: Only for use as an outlet point

for gas, never connect a gas bottle

directly to the outlet.

In the unlikely event of leaks in the gas

system, or if there is a smell of gas:

- Extinguish all naked flames

- Switch off all appliances and do not

operate any electrical switches

- Turn off all gas appliances

- Open windows and doors for ventilation

- Do not smoke

- Shut off gas connection

- Immediately ensure that the system is

thoroughly checked by a Qualified Gas

Engineer.

Regularly inspect gas tap to ensure

inside nozzle is free from debris, and gas

connection to the rear has not been

damaged.

Supply to external appliance should not

be less than 0.03 bar and not greater

than 0.05 bar.

8-50

HOW TO USE YOUR CARAVANS EQUIPMENT

9-1

SECURITY

SECURITY

Theft deterrent, prevention and security of

your touring caravan is taken very seriously

at Elddis. That is why we have provided a

combination of standard features and

optional extras designed to deter and prevent

thieves from stealing your property. And in

the unlikely event that they should succeed,

aid the identification, speedy recovery of your

property and assist in the prosecution of the

thief.

Caravan Theft

The theft of a caravan can occur in the most

unlikely circumstances; from a motorway

service area, even from an owners driveway.

Secure all windows and doors when your

caravan is unoccupied, even if only for a short

length of time.

Tracker Retrieve

Your caravan can have Tracker fitted as an

option.

If you have had the Tracker fitted as an

option, then a registration card with the

Tracker details should be within your

document wallet supplied with your caravan.

We would recommend that this card is not

kept in the caravan. To ensure the Tracker is

registered, follow the instructions below.

Your dealer may have registered the caravan

with TRACKER and confirmation sent to you

via email.

If it has not been registered you can easily do

it yourself.

Open the TRACKER registration portal at

www.tracker.co.uk/elddis

TRACKER VLU and Caravan VIN

Numbers are matched and confirmed with

the vehicle model

Enter Dealership name from dropdown menu

Enter customer details including email

address

A confirmation email will be sent to the

customer and a one year subscription will

begin

TRACKER will contact customer towards the

end of the one year subscription period with

the options available.

or call TRACKER directly on 0845 604 6029

CRIS - THE CARAVAN

REGISTRATION AND

IDENTIFICATION SCHEME

CriS is the Central Registration &

Identification Scheme that issues touring

caravan registration documents, equivalent to

that of the V5 registration document issued

by the DVLA for cars. CRiS was established

in 1992 by The NCC and provides a method

of registering the keeper details of every

tourer manufactured by NCC member

companies to help prevent and detect

caravan related crime.

Why register with CRiS?

Safety Security Warranty

Did you know?

You should not take a tourer abroad

without a registration document. If you go

abroad your CRiS registration certificate

provides the necessary proof, required by

the police and other authorities, that you

are its registered keeper.

If you need to make a claim on your

insurance, CRiS can help speed up

claims by providing details of your tourer

and its purchase date to relevant parties.

CRiS can help your tourers manufacturer

contact you in the event that there is any

kind of product recall or fault that could

affect the safety of your caravan.

For help, support and advice contact CRiS:

NCC CRiS Ltd

PO Box 445

Aldershot

GU11 9FS

Tel: 0203 282 1000

www.cris.co.uk

Opening Hours: Monday - Friday 8am to 8pm

Saturday 9am to 5pm

Sunday 10am to 5pm

9-2

SECURITY

AL-KO SECURE WHEEL LOCK

(Option)

You must register your key, should you fail to

do this you will not be able to order a spare

key or obtain lost or stolen keys.

This is how it works:

On the Al-Ko Secure registration card

you will find an exclusive security

number.

Please register your key by telephoning

0870 7576788 or 0044 1926 818500.

You will be required to provide the

chassis number of the caravan.

You will need to provide us with a

password and supply answers to three

security questions.

Make a note of your password and keep

it in a safe place.

Also keep your registration card safe.

Take your registration card with you when

you are travelling with the caravan.

Always keep your registration card

separate from the lock.

Safety Information

Always secure the caravan against

movement (chock the wheels, couple to

towing vehicle).

Never leave Secure parts (key, locking

bolt, registration card) in the caravan.

Always remove Al-Ko Secure before

moving the caravan.

After any attempt at theft has been made

on a locked Al-Ko Secure, the caravan

must be inspected in an Al-Ko Approved

Service Workshop.

Always keep the key in a safe place.

Keep the lock set and registration card

separate from the keys.

The lock parts and key do not have a

registration number, therefore keep the

registration card in a safe place.

Caravans with twin axles have two locks,

keep each lock set in a separate place.

The sets are not interchangeable!

Note: Read the operating instructions and

act in accordance with them. Keep the

operating instructions for general use. Follow

the safety instructions as well as the warning

information.

ASSEMBLY

We recommend the use of a side-lift jack for

easier fitting of Al-Ko Secure when used on a

tandem axle caravan. (Order No. Al-Ko Jack

Set 1389235).

Align the wheel so that the receiver can

be seen in the centre of the rim opening.

DO NOT use the rim opening in which

the tyre valve is fitted. (Fig. 1)

Unscrew the plastic cap from the receiver

and store in the tool kit box. (When Al-Ko

Secure is not in use, always screw the

plastic cap in place). (Fig. 2)

Insert the locking bolt into the rim specific

insert. (Fig. 3)

Insert the locking bolt socket key. (Fig. 4)

Line up the locking bolts and assembly

with the receiver. (Fig. 5)

Tighten the locking bolt socket using the

wheel spanner provided (or torque

wrench as shown) to wheel torque. (Fig.

6)

Remove the locking bolt socket key.

(Fig 7)

Insert barrel lock. (Fig. 8)

Hold the lock fast and lock. (Fig. 9)

The Al-Ko Secure is now fitted. (Fig. 10)

9-3

SECURITY

Fig. 1 Fig. 2

Fig. 3 Fig. 4

Fig. 5 Fig. 6

Fig. 7 Fig. 8

Fig. 9 Fig. 10

9-4

SECURITY

WINDOW & CHASSIS MARKING

Your Touring Caravan Registration Document

will include a 17 character VIN (Vehicle

Identification Number), shown in the top right

hand corner. This 17 character VIN will be

die-stamped into the caravan chassis with a

tamper evident label in the gas locker and a

maximum of 10 tamper evident labels placed

on the inside of all windows (with the

exception of opaque windows). To protect

yourself and your touring caravan, never

leave the Registration Document in the

caravan. For security reasons keep it in a

safe place.

If you sell the caravan please follow the

instructions on the Touring Caravan

Registration Document.

Please note: If you do not receive a Touring

Caravan Registration Document, lose it, or

any of the details recorded are incorrect,

please contact: CRIS - PO Box 445,

Aldershot GU11 9FS. Telephone: 0203

2821000.

Spare windows labels can be found in your

owners information pack for use if you ever

need to order a replacement window.

ELECTRONIC TAGGING

In conjunction with the CriS registration

scheme, all touring caravans are

electronically tagged during manufacture for

added security and to ease vehicle

identification. The security tag containing the

individual identity of your caravan is

concealed within the caravan body and can

only be read by using a special decoder.

Please Note: Your Local Police Can Obtain

The Use Of A Decoder By Contacting

C.R.I.S. on Telephone No. 0203 2821000.

ADDITIONAL SECURITY

Consider fitting any device which might deter

or prevent intrusion by thieves. For example:

A wheel lock will prevent towing of the

caravan and removal of the wheel.

FREE CRIME PREVENTION advice about

securing your caravan, protecting your

valuables, property marking, either at home

or whilst on site, can be obtained from the

Crime Prevention Officer through your local

Police Station.

10-1

CARE OF YOUR CARAVAN

CARE OF YOUR CARAVAN This section of the guide is devoted to the

care, cleaning and general preservation of

your caravan in order to retain its showroom

condition.

EXTERIOR CLEANING

Under no circumstances should an abrasive or

harsh cleaner be used. It is strongly

recommended that you do not use a pressure

wash. Exterior body parts of the caravan are

extremely durable and easy to clean. It is

recommended you first wash off any heavy dirt

and mud with cold water then use Autoglym

products.

All the adhesives used to seal exterior

components are mould resistant but not mould

proof. In order to ensure that these adhesive

beads are maintained in the best possible

condition and that their appearance does not

become unduly affected by mould growth, it is

recommended that they are regularly washed

and cleaned using a suitable proprietary

caravan or car cleaning wash product.

CAUTION: The use of a pressure wash on

your caravan is not recommended as it can

lead to water entering the caravan via any of

the external vents and could damage graphics.

WHEELS

Do not use acidic cleaning products on the

wheel bolts.

GLASS FIBRE REINFORCED PLASTIC (GRP

- WHERE APPLICABLE)

GRP components need to be washed, waxed

and taken care of like a car. Chemicals and dirt

can collect during storage, and the gel coat

can be stained or marked when chemicals

combine with rain or dew. Most stains or marks

can be removed with Blue Diamond black

streak remover, but more stubborn marks may

require a (fine grit) rubbing compound such as

Farcela G3.

To help keep your GRP components looking

almost like new, it is wise to wash the parts

monthly (or more frequently) using Autoglym

products, but avoid using strong alkaline (e.g.

trisodium phosphate) or acidic cleaners or

abrasives. Waxing the components once or

twice a year with a good grade paste wax will

help to maintain the colour and finish.

ACRYLIC WINDOWS

Your caravan is fitted with shatter resistant

acrylic windows. To preserve their clarity and

unblemished transparency it is essential that

the following cleaning instructions are strictly

adhered to: Road grit, dust, sand, flies, bird

droppings etc., should be washed off using

plenty of cold water do not use a sponge to

clean off heavy dirt deposits. Any remaining

dirt should be washed off using a soft cloth

and warm water.

Please note: Under NO circumstances

should any abrasive cleaning agents,

household detergents or proprietary cleaning

fluids be used. Wash the window again using

only cold water and dry off with chamois

leather.

Please note: Should scratches appear on

the acrylic windows these can often be

removed with an acrylic polish, i.e. ICI

Perspex polish. Gentle polishing with a liquid

metal polish, i.e. Brasso may also have the

desired effect - consult your retailer BEFORE

attempting to remove any but the slightest

scratch.

WINDOW BLINDS & FLYSCREENS

To clean the blinds and flyscreens, moisten a

soft cloth or sponge with a small amount of

water and mild soap suds and gently wipe dirt

off. Allow to dry before retracting, failure to do

this could result in mildew forming.

Pleated blinds where fitted should be cleaned

using a soft brush and if necessary hoovered

using a soft brush attachment on the device.

Winterisation/Storage

Please note: The blind/flyscreen should not

be left in the down position when the caravan

is not in use or throughout the winter as the

memory of the mechanism may be lost.

10-2

CARE OF YOUR CARAVAN

INTERIOR WALLS

Your caravan interior walls will only require a

wipe over with a damp cloth, using a mild

detergent, to keep them in a showroom

condition.

FURNITURE

Treat your caravan furniture as you would the

furniture in your home. Polish wood surfaces

sparingly with a good quality wax or spray

polish. Use a damp cloth to clean melanate

laminated surfaces.

COOKING EQUIPMENT

Caustic pastes, abrasive cleaning powders,

coarse wire wool and hard implements will

damage the surface.

SOFT FURNISHINGS

Carpets

What to do in the event of a spillage

A little common sense has to come into play

here when a liquid spillage occurs it should

first be blotted up immediately (never rub)

using a clean absorbent cloth. White only

kitchen towel, White tea towels or Terry

towelling nappy type cloths are ideal for this

purpose. (Something that colour is not going

to come out of and add to the problems!)

1. Dont rub - blot with absorbent white cloth

initially.

2. Rinse with cold water using a spray

applicator bottle and the combination of a

spray & blot technique will remove most

spillages.

3. Use warm carpet shampoos if water does

not rinse off the spillage allowing time for

them to work before rinsing off.

4. Place a weighted absorbent cloth over

the damp patch when you have cleaned

the area to pull any materials out of the

carpet that were not fully removed during

cleaning to help prevent a stain occurring

on the surface. Leave overnight or when

dry remove.

5. If a stain containing colourant does occur

that cannot be removed with shampoo try

bleaching it off with 50% bleach 50%

water solution.

ABS - A FRAME COVER, WHEEL

SPATS & PANELS

To preserve the appearance of all ABS

panels and fittings road grit, dust, sand, flies,

bird droppings etc., should be washed off

using plenty of cold water. Any remaining dirt

should be washed off using a soft cloth and

warm water. Under NO circumstances should

any abrasive cleaning agents, household

detergents or proprietary cleaning fluids be

used. Wash the ABS material again using

only cold water and dry off.

WARNING: Under no circumstances

should alcohol, spirit or solvent-based

liquids be used on GRP or ABS plastic

panels as these substances may react

with the material and cause visible

damage.

10-3

CARE OF YOUR CARAVAN

6. If the stain is still present then call in the

professional.

7. If the professional fails then contact us at

www.StainClearCarpets.co.uk but ensure

you have copies of your professional

cleaning history invoices if over 2 years

old and stain removal invoices for this

claim ready.

Upholstery

Remove dust on a regular basis with your

vacuums upholstery or drape attachment.

Try to avoid brushing fabric covers because

that can damage the pile.

Only use an upholstery brush on the

upholstery, never use any other type of brush

to clean the upholstery as this may damage

the pile. Avoid detergents which may damage

the fabrics protection. Use a sponge or a

clean white cloth but do not wash or rub the

fabric. Leave to dry in normal conditions.

These actions will not affect the Fire

Retardent treatment of the fabric.

Heavy soiling will require professional

cleaning. All fabrics will fade to some degree

if exposed to direct sunlight.

Dyes from a number of sources, such as

newspapers, jeans etc could stain your

upholstery if placed on the upholstery when

either the upholstery or other item is damp. It

isnt alway easy to avoid that from

happening, however, proper ventilation can

help. Try to keep pets off the upholstery and

be careful of sharp objects such as belt

buckles, toys and watch straps snagging the

fabric. If snags do occur, carefully cut off the

loose ends with scissors or tuck back in - do

not pull them under any circumstances.

WINTERISATION AND STORAGE

Mattresses are made from fire retardent

fabric and foam. Remove upholstery from the

caravan and store somewhere dry and well

ventilated If upholstery is being left in situ

store in an upright position away from the

caravan walls, this will help air to circulate

and prevent mildew occurring.

To aid air circulation leave fixed beds in the

open position.

Try to keep your cushions away from direct

sunlight.

Curtains

It is recommended that the curtains in your

caravan are washed on a delicate cycle at

30C. This will not damage the clip glides.

Shrinkage may be caused should you decide

to dry clean your curtains.

Curtains should not be left closed during

daytime otherwise some fading will be

experienced.

SHOWER TRAYS, SHOWER ROOM

AND WASH BASIN FITTINGS

Only clean your shower tray using soap and

water. Do not use chemical based cleaning

agents as this will attack the material.

CLEANING OF ALL TAPS

It is recommended that a non-abrasive damp

cloth be used for cleaning the taps and

showers.

Cleaning instructions for all chrome plated

products (taps, wastes, bathroom

accessories, etc.)

Alcohol, solvents and solid detergents, liquids

containing acid or aggressive solutions, anti-

calcareous products, abrasive sponges or

steel wool should absolutely be avoided

since they could corrode in an irreparable

way the outer surface of the products.

10-4

CARE OF YOUR CARAVAN

WATER CONTAINERS

(i) All water remaining in any water

container should be disposed of so that

the container is empty.

(ii) The outside of external water containers

should be thoroughly cleansed and

washed down to remove any dirt, dust or

other contaminant. Water at a suitably

hot temperature containing an

appropriate detergent is recommended

for this purpose. Water should then be

put into the container, swirled round,

then emptied out.

(iii) All containers should then be totally filled

with water containing an appropriate

disinfectant / sterilising solution and

allowed to stand for the recommended

contact time.

(iv) The solution should be emptied from the

container.

(v) The opening of any container should be

cleaned thoroughly with an appropriate

pre-prepared wipe impregnated with a

disinfectant / sterilising solution.

(vi) External containers should be inverted

whilst stored overnight (if possible).

(vii) Containers must be filled with mains

water only and mains water only should

be used for the above cleaning

procedure.

(viii) On no account should garden hoses be

used to fill water tanks.

WATER SYSTEMS - STERILISATION

Clean the water system at the start and end

of the season with sterilising fluid. When

cleaning it is advisable to use a sterilising

fluid.

Please Note: It is recommended that for this

operation the filter is removed as the fluid

reduces the effectiveness of a new filter.

(i) Drain down the system. (Open all taps to

allow air in, enabling the system to drain

quickly.) Including water filter drain tap.

(ii) Remove any water filters fitted, and

replace with a short length of hose or

empty filter cartridge (this will ensure the

filter is not affected by the disinfectant /

sterilising solution).

(iii) Fill the system by using the pump with a

disinfectant / sterilising solution. (Check

that the solution at full strength appears

at all taps/showers). Allow to stand for

the recommended period of time.

(iv) Drain the system down completely.

(v) Thoroughly clean the outside of all taps/

connectors with a cloth soaked in the

disinfectant / sterilising solution.

(vi) Flush the system through with clean

drinking water until no traces of

disinfectant / sterilising solution can be

detected at any tap.

(vii) After sterilising the system at the start of

the season it is recommended that a

new inline water filter cartridge be fitted

(located on the cold feed to the kitchen

top).

Please note: Suitable sterilising chemicals

are available from your Elddis Retailer,

accessory shop, chemists, or home-brew

shops. It is not, however, recommended to

use bleach or sodium met bisulphide.

THETFORD TOILET

WARNINGS

Cold Weather Use - to prevent freezing

during cold weather use, add

antifreeze to the toilet system fresh

water tank. Use a non-toxic (propylene

glycol) type of antifreeze. Refer to

chart on container to obtain level of

protection.

Warmer weather or longer intervals

between emptying the waste tank may

require additional toilet fluid. Use only

Thetford toilet fluid to achieve the best

results.

CAUTIONS

Never add toilet fluid directly into toilet

bowl.

Do not use strong household detergents

or cleaners that contain chlorine, solvents

or acid contents.

High Altitude and Hot Weather Use - with

large temperature differences and

changing heights during towing, over

pressure can start to build up in the

waste holding tank, causing contents to

splash upward upon opening the valve

blade if opened too fast.

10-5

CARE OF YOUR CARAVAN

CHASSIS MOUNTED SPARE WHEEL

CARRIER

To gain access to your spare wheel lift the

spare wheel carrier up and lift up the locking

mechanism. Then move the mechanism to

the horizontal position and the spare wheel

carrier will be free to move over the

mechanism and allow the spare wheel to

drop to the floor to be removed.

To replace the spare wheel simply reverse

the operation making sure that the quick

release mechanism has been fully pushed

down to create a positive lock. The carrier is

of extra strong, lightweight construction and

zinc plated for all weather protection. It is

easy to fit and accepts all conventional wheel

sizes.

TYRES

Please refer to your Technical Data sheet

provided with your customer information pack

for information regarding tyre pressures and

axle loads.

Pressures

It is customary for manufacturers to mark

tyres with load and inflation data. This

information relates to the use of the tyre on

cars. It is dangerous to drive with under

inflated tyres. The pressures (cold)

recommended by the manufacturers should

be regarded as a minimum. Pressure checks,

including those on the spare tyre, should be

made with the tyres cold and using an

accurate pressure gauge. The checks should

be carried out before each journey and at

regular intervals during storage.

Tyre Wear and Damage

The legal requirements for tread depth on

motor vehicle tyres apply also to caravans. A

redundant tyre must be replaced by one of

the same size and load index. Wheels should

be changed round occasionally to equal wear

and prolong the life of the tyres. A tyre should

be renewed if a blister, rupture or cut

exposing the casing is detected. If the tyre

has suffered a violent impact e.g. against a

kerb, it should be examined by a specialist as

soon as possible.

CHANGING A WHEEL

Whenever road wheels are removed and re-

fitted, they must be tightened using a

calibrated Torque Wrench set to 102Nm for

steel wheels and 130Nm for alloy wheels.

Only use the wheel bolts supplied with your

caravan. If you need to replace these bolts

you should obtain bolts from an approved

Elddis Retailer.

The bolt fixings should be tightened in the

sequence shown in the diagram below. Do

NOT simply tighten clockwise or anti

clockwise. Remember to over tighten is just

as dangerous as to under-tighten, as this can

distort the wheel rims. Avoid the use of power

wrenches. Wheel bolts should NEVER be

lubricated.

Alloy wheel bolts can be used to fit the steel

wheel until the alloy wheel is ready for

refitting.

Never use steel wheel bolts to fit an Alloy

wheel.

10-6

CARE OF YOUR CARAVAN

The corner steadies must not be used to jack

up the caravan. They can be lowered to

touch the ground only as a safety measure to

stabilise the caravan.

(i) Apply the handbrake fully as for parking.

Do not forget to give the caravan a slight

rearwards push to stop the reversing

lever collapsing.

(ii) Slacken off the wheel bolts on the wheel

to be changed.

(iii) Ensure all corner steadies are in the up

position before commencing jacking of

the caravan.

(iv) With a suitable jack, jack up the caravan

under either the axle tube, the axle

mounting plate or designated jacking

point.

Please note: Do Not Use The Chassis As A

Jacking Point. If there is lack of ground

clearance because of a flat tyre, gently move

the caravan onto some ramping boards.

(v) Support the weight of the caravan with

the jack and for added safety lower the

front and rear corner steadies on the

side of the flat tyre. Then remove the

ramping boards.

(vi) Remove the wheel bolts and remove the

wheel.

(vii) Before fitting the wheel, examine it for

distortion or other damage. Ensure that

all mating surfaces are clean and dry,

including bolt/nut seats.

Please note: Always Use the Correct Bolts to

Secure the Wheel - Check with the dealer if

unsure.

Please note: A corner steady brace is not to

be used for the next step.

(viii) Insert the wheels bolts.

(ix) After the bolts have been screwed in as

far as possible by hand, each bolt

should be tightened gradually in

sequence. Do not over tighten at this point

as the final tightening should be done with

a calibrated torque wrench. The wheels of

the caravan will not rotate during

tightening as they are held rigid by the

wheel hub brake unit.

(x) Raise the corner steadies.

(xi) Lower the caravan to the ground.

(xii) The wheel bolts should be tightened

ensuring that the torque is applied evenly

around the wheel. Using a suitable torque

wrench, sequentially tighten the steel

bolts to a torque of 102Nm for steel

wheels and 130Nm for alloy wheels

following the sequence stated above.

IMPORTANT

The torque settings should be re-

checked after 50 km (30 miles).

Do not use acidic cleaning products on

the wheel bolts.

Do not loosen the wheel bolts to carry

out this operation whilst the road

wheel is supporting the weight of the

caravan.

Wheel bolts should NEVER be

lubricated.

NB: If you upgrade from steel to alloy

wheels you must ensure you use the

correct bolts for the new wheel.

JACKING

Under no circumstances should the corner

steadies be used to jack up the caravan. When

it is necessary to jack up, use a bottle, screw,

trolley or scissor type jack, one with an axle

shaped head is recommended.

Place the jack plate under the axle tube as

near as possible to the main longitudinal

member. The maximum mass which the jockey

wheel and its clamping mechanism are

capable of withstanding is 150kgs.

LUBRICATION

Lubricate the Jockey Wheel spline

Lightly oil the wheel axle and screw thread.

Lubricate the Brake Linkage

Lightly oil all moving parts.

Lubricate the Corner Steadies

Lightly oil the screw and pivot pins.

10-7

CARE OF YOUR CARAVAN

THE ALKO CARAVAN CHASSIS

Chassis members

The recommended tow vehicle coupling

height is 415 +/- 35mm from the ground to

the centre of the ball.

Manufactured from high quality steel, the

chassis has extra deep sections to provide

strength at points of maximum stress. Large

elongated holes are punched in the

longitudinal and towbar, (A frame) members,

to reduce weight to a minimum. Each hole

incorporates a return flange to maintain the

required strength and provide rigidity in the

extra deep sections.

The chassis frame is of a bolted construction

which, should the need arise, allows

replacement of individual parts.

The chassis is Hot Dipped Galvanised. This

is regarded as one of the best forms of

corrosion protection. It does however require

minimal maintenance in certain

circumstances.

When new the chassis is of a bright and

shining appearance. As the galvanising cures

during the initial 2 to 3 month period, this will

gradually change to a medium to dark grey

colour. This grey finish is the ideal, giving the

correct protective coating. During this curing

period the surface should be protected to

avoid possible wet storage stain, in the form

of a soft, light coloured, porous, oxidation

layer. If the chassis members are in contact

with any salt deposits from roads this should

immediately be washed off with a high

pressure washer. Salt attracts moisture

allowing the surfaces to remain wet, this

prevents curing and also allows formation of

wet storage stain.

It is recommended that the chassis be

washed off, using a pressure washer on an

annual basis (particularly after winter usage)

to avoid undesirable build up of salt and dirt

deposits.

The galvanised chassis should not be

painted or subjected to any other protective

treatment.

Should the galvanising become superficially

damaged exposing the steel core, this should

be cleaned and treated with a cold

galvanising spray obtainable from vehicle

accessory outlets.

Damage to chassis members through impact

etc. must not be straightened or welded.

Damaged chassis members must be

replaced.

Drilling or welding of parts or

accessories

This chassis is designed and built to precise

tolerances and must not be drilled or welded.

Independent suspension

The ALKO rubber suspension is designed

and developed to suit all types of road

conditions and is maintenance free. Three

rubber elements are contained within a

hexagonal axle tube. These provide

suspension and have inherent damping

characteristics. (Only the hubs and wheel

brakes require attention - see axle booklet

Part No. 580458).

Coupling head

The ball couplings are entirely automatic in

operation and designed for one hand

operation to suit the 50mm international ball

recommended by the British Standards

Institution, National Caravan Council and the

Society of Motor Manufacturers and Traders.

Secondary braking (Breakaway

cable)

Uncoupling

Having lowered the jockey wheel to the

ground, operate the handle as previously

described. Lift the coupling clear of the

towing ball either manually or by operating

the telescopic jockey wheel.

Brake drum/hub assembly

The Euro Axlefitted toyour caravan comes

complete with maintenance-free wheel

bearings greased and serviced for life.

Adjustment is not required during the design

life of the sealed bearing (100,000 km).

CAUTION: If replacement of the brake drum

or shoes is required, this must be carried out

by authorised AL-KO Service Centres.

Specialist tools and equipment are required.

The rear hexagonal bolt covered by a black

plastic cover must NEVER be touched.

10-8

CARE OF YOUR CARAVAN

Operating instructions

Coupling handle (Fig. 1/Item 1), Stabiliser

Lever (Fig. 1/Item 2)

TheStabiliser lever (Fig. 2/Item 2) must be in

the uppermost position (open).

Coupling

Pull the coupling handle (Fig. 3/Item 1)

up in the direction of arrow. The coupling

mechanism has an open position ie. as

long as the AKS 3004 is not placed on

the ball, the handle will remain open. Put

the opened coupling onto the clean

towball. The handle must now make an

audible click and return to the flat

position.

WARNING: The coupling is correctly

engaged when the green edge of the

safety indicator button is visible (Fig. 4/

Item 3).

WARNING: Always ensure that the jockey

wheel is fully raised and secure before

commencing any journey.

Fig 1

1 2

Stabiliser Unit:

To operate the Stabiliser (once coupled

to the towball), simple press the stabiliser

lever down as far as it will go (Fig. 4/Item

2).

Uncoupling

Pull the stabiliser lever handle up as far

as it will go, open the coupling handle

and lift the AKS 3004 from the towball.

With larger nose loads, coupling and

uncoupling can be made easier by using

the jockey wheel to assist lifting.

The friction pads are pressed against the

towball and hence generate a stabilising/

damping force. These pads are therefore

subject to wear over time, however they will

have a long service life (circa. 30,000 Miles),

provided they are well maintained and kept

free of grease/dirt.

Checking the efficiency of the left/right

friction pads:

1) Couple up AKS 3004

2) Open Stabiliser lever (Fig. 5/Item1).

Fig 2 Fig 3

Fig 4

Fig 5

10-9

CARE OF YOUR CARAVAN

3) Close Stabiliser lever until resistance is

felt (ie friction pads are in contact with the

ball but not yet under pressure).

4) If the arrow on the arm (Fig. 5/Item 4) is

before or on the marked area (Fig. 5/Item

2) the friction pads are still as new (See

A)

5) The arrow on the arm should lie between

the marked area on the soft dock (See B)

6) If the arrow on the plate reaches or

passes the marked area onthe soft dock

then the friction pads need replacing

(See C).

It is not necessary to adjust the friction pads

Manoeuvring operation

For easier manoeuvring (on campsites etc),

pull the stabiliser lever to the up position.

Please do not use the stabiliser lever as an

manoeuvring handle. Please use the handles

on the Caravan or fit the AL-KO manoeuvring

handle to your jockey wheel (available

separately).

1) During opening or

closing, the AKS

must only be

operated by one

person.

2) Press stabiliser

lever down by hand

force only DO NOT

use your foot or an

extension bar, this

will damage the

components (Fig.

6).

3) When opening or

closing the

stabiliser lever,

please ensure your

hand does not

touch the coupling

handle - you may

accidentally trap

your fingers! (Fig. 6).

Noises whilst driving

As a rule, the friction pads of the AKS 3004

do not make a noise during driving. Any

clicking, creaking or squeaking noises that do

arise may be due to the following:

a) Foreign bodies or dirt between the friction

pad and tow ball. b) Dry operation of the

drawshaft inside the overrun device. c) A

detachable towball which has too much

play in the locking mechanism.

Remedial Action

a) Clean the tow ball and friction pads by

lightly rubbing the surface (100-120 grit

emery paper)

b) Lubricate the drawshaft sleeve via the

grease nipples. In addition, push the

gaiter forward and grease (DIN 51 825

KTA 3K) the exposed part of the shaft

(Fig, 7).

c) Visit a specialist workshop to have the

ball holding area checked for damage

and the locking mechanism for function.

If necessary, change the towball.

Storing

To reduce the possibility of contamination of

component parts of the AKS 3004 the

stabilising handle should be closed.

Towing ball

The automobile towing ball should measure

50mm maximum and 49mm minimum

diameter (DIN 74058). If the ball is below

49mm diameter it should be replaced

immediately.

Fig 6

Fig 7

10-10

CARE OF YOUR CARAVAN

Overrunning device

The device housing is packed with grease on

assembly, but will require periodic

maintenance to ensure smooth operation of

the braking system.

1) Regrease the shaft bearings via the

grease nipples provided at 3000 mile

intervals, and before storage.

2) Ensure correct functioning of all pivot

pins and levers and oil regularly.

3) Ensure correct functioning of handbrake

ratchet and oil regularly.

Jockey wheel

Lubricate wheel and screw thread

periodically with grease.

Brake linkage

All moving parts should be lubricated

periodically to ensure their satisfactory

operation.

Corner steadies

The screw and pivot pins should be

lubricated periodically to ensure their

satisfactory operation.

Braking system adjustment

(At 500 miles, then every 3,000 miles or 1

year)

Ensure the towing shaft with coupling

heads is pulled fully forward (Fig. 8).

Release the handbrake to the fully off

position. If the handbrake will not go down

the whole way because of the fairing or

any other obstruction; then the fairing

must be cut away and/or the obstruction

removed to achieve this desired position.

It will not be possible to set up the braking

system properly when the handbrake is

not in the fully off position (Fig .8).

Jack up one side of the caravan (see

Jack Operation Instructions).

Remove the inner plastic bung from the

backplate to expose the starwheel

adjuster access (Figs. 8 & 9).

Always rotating the road wheel in the

forward direction - never backwards;

adjust the starwheel with a suitable

screwdriver, in the direction of the arrow

embossed on the backplate until there is

resistance in the wheel rotation (Fig. 9).

Slacken off the starwheel adjuster until

the road wheel turns freely in the forward

direction (Fig. 9).

Check the adjustment at the end of the

brake cable where it is secured to the

abutment (bracket) welded to the centre

of the axle. When the inner cable is

lever

Fig 8

Fig 9

10-11

CARE OF YOUR CARAVAN

pulled out it should extend

between 5 and 8 mm (Fig.

8). (On tandem axles a

double abutment is fitted to

the front axle only).

Repeat for other wheel or

wheels.

On tandem axles the brake

cables fromthe rear axle

should pass over this axle

and cross over each other

before being connected to

the abutment on the front

axle.

Ensure the balance bar

(compensation) is being

pulled evenly. This bar (double on

tandem axles) should always be

paralleled with the axle tube when pulled

(Figs. 8 & 10). Adjust M8 lock and ball

nuts, if necessary, to achieve correct

parallel position (Fig. 10).

Check the brake rod support bracket,

(fixed to the floor) is supporting the brake

rod evenly. The brake rod must always

run straight, never bent or curved under

any fittings. On tandem axles, using the

double balance bar, a brake rod support

tube (Part No. 228827) must always be

fitted on the end of the brake rod,

passing through the centre aperture on

the abutment.

Remove the slack in the brake rod by

adjusting the long ball nut, rear of the

balance bar, ensuring the overrun lever

makes contact with the end of the towing

shaft.

Over adjustment to the long ball nut (Fig

10), could induce movement of the inner

brake cable, reducing the effective

clearance of the brake shoes. If the over

run lever will not make contact, it is

possible the two lock nuts, forward of the

spring cylinder, are incorrectly adjusted.

Loosen the nuts and adjust the brake rod

as above (Figs 8 & 10).

Adjust the two locking nuts, forward of

the spring cylinder (Fig. 10), (on some

chassis a single Nyloc nut is used) to

Fig 10

give 1mm of clearance on the spring

cylinder. This cylinder (the energy store

for the handbrake operation) must be

able to rotate only, not slide on the brake

rod.

(See Fig. 10). If the overrun assembly is

fitted with a gas strut handbrake then no

spring cylinder is fitted - therefore ignore

this paragraph).

Correct adjustment of the linkage is

checked by operating the handbrake

lever so that when the second or third

tooth is engaged, a slight braking force is

felt on the road wheels.

Over adjustment of either the wheel

brakes or linkage, will result in difficult

reversing causing the wheels to lock-up.

When parking, the handbrake lever must

always be engaged into the fully upright

position (90). This is to compress the

spring within the spring cylinder and

thereby create an energy store, which will

automatically engage the brakes further

should the caravan move.

If difficulty is experienced in this

operation, try easing the caravan

backwards with one hand while engaging

the handbrake fully with the other. This

manoeuvre should not be attempted on a

rearwards facing slope. In this case

wheel chocks should be used combined

with the handbrake.

10-12

CARE OF YOUR CARAVAN

Finally, if the alloy road wheels have

been removed, re-tighten using a

calibrated Torque Wrench to 130 Nm

(Newton Metres) (96 lb-ft) - on all M12

wheel bolts - in sequence, i.e. North,

South, East, West not clock or

anticlockwise.

WARNING: The torque settings should be

rechecked after 50km / 30 miles. Wheel

bolts should never be lubricated.

In order to operate the ALKO braking system

correctly adequate traction of caravan wheels

is required when reversing. Therefore surface

conditions that would result in a lack of

traction should be avoided. Example: Peas,

shingle/loose gravel.

Care should be taken when traversing ramps

or other obstacles in order to prevent

damage to the caravan under gear. When

approaching such obstacles reduce towing

speed appropriately.

Chassis Lubrication Points

1. Grease the drawbar in the area of the

bellows.

2. Grease the bearing bush through the

grease nipples on the housing and the

cartridge.

3. Grease the pivot bolt of the overrun lever

and handbrake levers through the grease

nipple.

4. Grease the joint of the brade rod and

fitting.

5. Oil the joints of the spring cylinder in the

handbrake lever.

Lubricant type: Multi-purpose grease to DIN

51825 KTA 3K4.

Fig 11

11-1

STORAGE

STORAGE

LONG TERM & WINTER STORAGE

If the caravan is to be stored for any length of

time, especially over the winter period, the

following operations are recommended:

(i) Ensure all windows, roof lights,

habitation and exterior locker doors are

closed firmly and locked.

(ii) Remove all soft furnishings which could

be affected by damp conditions.

(iii) Clean the caravan inside and out as

detailed in the previous section.

(iv) Drain the water system.

(v) For winter storage and to prevent frost

damage all taps must be left in open

position. For those caravans with lift up

taps please ensure the taps are left in

the central position.

(vi) All blinds and flyscreens should be left in

the retracted position. Check all fixed

ventilation apertures are not obstructed.

(vii) Ensure that the refrigerator/freezer

compartment doors are left open during

storage.

(viii) Check that the site you have chosen to

store the caravan is open, fairly high and

dry and if possible not exposed to gales

etc. If this proves impossible it is

recommended that the caravan chassis

is anchored to the ground.

(ix) Jack up the caravan (use bottle or screw

jack, do NOT use the corner steadies)

so that the wheels are clear of the

ground.

(x) Support the caravan axle with wooden

blocks, axle stands or similar so that

when the jacks are removed the wheels

remain clear of the ground. Lower the

corner steadies to just site the caravan.

Cover the tyres to prevent deterioration.

Release the handbrake.

(xi) Security: Lowering the corner steadies

and removing the wheels will reduce the

risk of caravan theft.

CARAVAN COVERS

Caravan covers may be used to protect your

new caravan provided that the cover used is

of a breathable type.

Lower the TV antenna and ensure the cover

is well tied down to avoid the cover being

punctured.

Your caravan must be ventilated every 4 to 6

weeks if it is to be stored with a cover in

place.

POWER DRAIN

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Once in storage check the battery state every

2 months, if the terminal voltage drops below

12.07V then re-charging is necessary.

Charging should be carried out in a cool, dry,

well ventilated area.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

This will depend on your leisure batterys

capacity, age and state of charge.

Should the caravan be stored for a prolonged

period of time it is strongly recommended

that the caravan is fully serviced before the

commencement of use. Your retailer will

ensure that your caravan is safe, secure and

ready for your enjoyment.

Please note: Caravans stored for any length

of time should not have the handbrake or

brakes applied. The wheels should be

chocked or wedged and the handbrake

released. The hitch head should be checked

to see that it is fully extended and that there

is no load on the braking system. It is

recommended that you place a bowl of salt

within your caravan to absorb any moisture

during the winter months.

11-2

STORAGE

12-1

WARRANTY

CARAVAN WARRANTY COVER

Introduction

At Elddis we are confident that our new

caravans are engineered using the latest

manufacturing techniques and advanced

materials technology ensuring that, when

buying one of our products, you are buying

the very best. We extend this philosophy to

our customers by offering long term peace of

mind and reassurance through our extensive

warranty cover.

Your warranty cover commences on the day

your new caravan is purchased and

comprises two key elements:

1. Three year manufacturers warranty

2. Ten year body integrity warranty

Scope

This applies to all new Elddis products

manufactured from 2012 model year onwards.

Three year manufacturers warranty

Year 1 warranty - Covers all original

components, including permanently fitted

equipment forming part of the original product

specification.

Year 2 and 3 warranty Covers all original

components, including permanently fitted

equipment forming part of the original product

specification, with the exception of the

following items:

Microwave

Tyres

Batteries

Windows and glass

Exterior paint work

All soft furnishings including mattresses

Entertainment equipment

Fuses and LED lights

All exterior panels and trims

All plastic products

Minor adjustment of blinds, hinges,

catches, stays and doors

Chassis components (serviceable parts)

Exterior decals

Normal wear tear/servicing items and

other components subject to routine

maintenance.

Ironmongery (handles, hinges etc)

Electrical connections

Corrosion of any metallic components

Floor coverings

Ten year body integrity warranty

Elddis products are covered against water

ingress damage for 10 years from the original

date of purchase of a new product. (6 years

for subsequent owners from the 1st owners

original date of purchase).

In order to comply with the terms of the above

cover the following conditions must be met:

Exclusions

No liability will be accepted for fair wear

and tear, including mould or

discolouration of adhesive. Damage

including rodent damage, wilful damage

or negligence from abnormal working

conditions will not be covered.

Condensation is not covered under the

warranty agreement.

Reporting a fault

In the unlikely event that you experience a

problem with your caravan please contact

your retailer.

It is with the retailer that your contract of sale

exists and consequently they have the

responsibility to ensure any complaints and

warranty issues are addressed. Any Elddis

approved Retailer / Service Centre are able to

undertake any warrantable work at their

convenience or discretion, but are not obliged

to do so, if the vehicle was not purchased

from them.

All Elddis products are classed as portable

and therefore all work under warranty requires

the caravan to be delivered and collected

from the approved chosen Elddis agent.

The cost of transporting the caravan by

any means to and from the place of repair

is the responsibility of the owner.

12-2

WARRANTY

Conditions attached to the warranty

cover

If you have your caravan serviced at an NCC

approved workshop and then warranty work

is required, this work will have to be

undertaken at an Elddis approved Retailer /

Service Centre. An additional charge may be

required to cover the second inspection if

required.

You must retain the original sale invoice

for the caravan.

All new caravans must be registered with

Elddis within 6 weeks of purchase as

new. Your retailer can forward this

information to us. Please keep us

informed of any name or address

changes by using the Notification of

Change to Name and Address form.

The caravan must have an annual

service and damp check carried out by

an Elddis approved Retailer / Service

Centre or NCC Approved workshop or

NCC equivalent standard as set out in

this handbook. Original invoices, service

checklists and damp reports must be

retained as proof that the annual services

have been carried out in accordance with

our warranty terms.

Service intervals:

a) In years 1, 2, and 4 through to 9 the

service must be completed no more

than 60 days either side of the

anniversary of the date of purchase.

b) In Years 3 and 10 the service must

be completed no more than 60 days

on or before the anniversary of the

date of purchase and must not

exceed this date.

c) For second owners the service in

years 3 and 6 must be completed no

more than 60 days on or before the

anniversary of the original date of

purchase. This date must not be

exceeded.

d) No service interval should exceed 14

months.

e) Failure to service the vehicle

within the specified time limits will

invalidate your warranty.

Where an annual service identifies that

repairs are necessary the caravan must

be made available for repair within six

weeks of the date of inspection for the

purpose of carrying out the repair work.

Elddis reserves the right to inspect the

vehicle before work commences. Failure

to do this may invalidate your claim.

Work may only be undertaken by an

Elddis approved Retailer / Service

Centre.

Elddis will pay the costs of remedial work

to the repairer, only after approved work

has been carried out. The cost of

transporting, towing or moving the

caravan by any means to or from the

place of repair is the responsibility of the

owner.

The Policy is not retrospective and is

applicable to 2012 model year caravans

onwards.

No liability will be accepted for any

consequential loss, damage, costs,

expenses or other claims for

compensation arising which were not

reasonably foreseeable by both parties

when the caravan was originally

purchased.

No alteration may be made to the original

construction.

In the case of a dispute Elddis will

appoint an independent arbitrator. Elddis

will pay for the costs of arbitration,

subject to the owner paying a 250

deposit.

If the arbitrator finds in favour of the

customer, then the deposit will be

returned. If the arbitrator finds in favour

of Elddis, the customer will lose their

deposit.

Where the arbitrator awards a sum of

money less than an offer made by Elddis,

which has already been rejected by the

customer, then their deposit is forfeited.

In all cases the arbitrators decision is

final and both parties must agree to

abide by the decision.

Elddis reserve the right to inspect the

caravan at any time.

12-3

WARRANTY

This warranty does not affect the purchasers

statutory rights. The warranty shall be

governed and construed in accordance with

the laws of England and the parties

irrevocably submit to the exclusive

jurisdiction of the courts of England.

For second owners the service in years 3 and

6 must be completed on or up to 60 days

before the anniversary of the first owners

date of purchase and must not exceed this

date.

NON WARRANTY REPAIRS

Should you require any replacement parts for

your caravan it is necessary that you contact

the Retailer from whom you purchased the

caravan or any Elddis approved Service

Centre and give the following information,

which will help in identifying the required

component:

(i) Model and make of caravan

(ii) VIN number

(iii) Description of required part

(iv) Photograph, size or diagram of required

part

Please note: All parts must be ordered and

supplied through an approved Retailer/

Service Centre.

REMEDIAL WORK

Elddis, together with its suppliers is

continually undertaking extensive research

into testing, remedial work procedures and

materials such as structural bonding

adhesives, gaskets and tapes. Therefore, if

for any reason your new caravan is damaged

or requires remedial work then we would

recommend an approved Elddis Retailer or

Service Centre should undertake such work.

All such work must be undertaken using only

approved Elddis genuine parts,

recommended structural bonding adhesive

and following Elddis procedures. Elddis will

also undertake to supply certain specialist

repairers with the necessary spare parts. In

this case, your selected repairer must contact

the PARTS DEPARTMENT with all enquiries.

Conditions of use

Your new caravan has been designed as a

leisure vehicle only and the warranty will not

be given if the vehicle is used under the

following circumstances.

Used for hire

Used as a permanent residence

Towed behind a commercial vehicle

Used for racing or time trials

Damage resulting from freezing, accident

or fire damage

Mains electrics

It is recommended that you have your mains

electrics system inspected by a NICEIC

approved contractor every 3 years.

Transfer of ownership

If you purchase this vehicle as a used vehicle

it may be possible to transfer the unexpired

term of the warranty cover (up to a maximum

of six years commencing at the original date

of purchase from the first owner) and is as

follows:

1. Three year manufacturers warranty

2. A maximum of six years body integrity

warranty

The warranty is subject to the usual terms

and conditions set out in the handbook and

is only transferable on payment of a 50

administration fee. Full documentary

evidence that the caravan has been serviced

annually should be provided at the time of

transfer, in accordance with the terms and

conditions of the warranty stated in the

handbook. Transfer of ownership must be

completed within three months of change of

legal ownership. Please complete the

Notification of Change of Ownership form in

your handbook. Failure to do this will negate

the remaining warranty.

12-4

WARRANTY

13-1

CARAVAN CONSTRUCTION

CARAVAN CONSTRUCTION -

MAIN COMPONENTS

The following is a brief description of the

main components used in your caravan.

More comprehensive descriptions can be

found in the equipment manufacturers

literature held in the Owners Information

Pack.

ALKO CHASSIS

Manufactured from high quality steel, the

chassis has extra deep sections to provide

strength at points of maximum stress. Large

elongated holes are punched in the

longitudinal and towbar, (A frame) members,

to reduce weight to a minimum. Each hole

incorporates a return flange to maintain the

required strength and provide rigidity in the

extra deep sections.

The chassis frame is of a bolted construction

which, should the need arise, allows

replacement of individual parts.

BRAKING SYSTEM

The Braking System comprises a rod

operated overrunning device with expander

mechanism and adjuster box. An automatic

reversing system with a spring loaded

reverse lever is attached to the adjuster box.

The system also incorporates a link device,

which gives added safety to the handbrake

operation when parking on a reverse slope or

steep hill. Brake adjustment instructions are

given in the maintenance section of this

guide.

SOLID CONSTRUCTION BODY SHELL

Elddis Caravan Bodies are constructed from

the highest quality materials. The fully

insulated floor is a constructed timber frame

with plywood internal floor and a GRP

underskin for added water resistance and

insulation laminated together for strength.

The walls comprise an insulated foam

sandwich having pre-coated aluminium

exterior surface and vinyl coated plywood

internal finish. Wooded framing is positioned

within the sandwich to add strength. The

latest technology is used to produce the

extremely well insulated and robust, yet

lightweight sections.

WINDOWS

Windows are all of a double glazed acrylic

construction and the door frames are

extruded aluminium.

INSULATION

Elddis caravans are built to comply with

grade 3 thermal insulation in accordance with

the European Standard BSEN 1645 part 1.

This states that an average temperature

difference of at least 35C between the inside

and outside temperatures should be

achieved when the outside temperature is

-15C and an internal temperature of 20C.

FRONT PANEL AND GAS BOTTLE

LOCKER DOOR

The front panel and gas locker door are

constructed from ABS plastic for strength and

lightness.

The gas bottle compartment is primarily used

for the storage of the gas bottle and is not

intended to be sealed water tight to the

exterior of the vehicle.

AWNING CHANNEL

Each caravan is fitted, as standard, with an

awning channel as an integral part of the

near- and/or off-side aluminium roof and

body side moulding. We only recommend

awning skirts with suction cup fasteners.

13-2

CARAVAN CONSTRUCTION

14-1

ELECTRICAL DRAWINGS

WIRING DIAGRAM - XPLORE

14-2

ELECTRICAL DRAWINGS

ROAD LIGHTS - XPLORE

15-1

GENERAL QUESTIONS

GENERAL QUESTIONS

Q: What is SoLiD construction?

A: SoLiD construction is unique and our jointing system, coupled with Henkels tried and tested

structural bonding adhesives, spreads the stresses and strains evenly across all joints and

creates an impervious barrier to water ingress.

Q: Where Can I Obtain Your Latest Brochure?

A: Our latest brochures are available from Approved Retailers or can be viewed and printed from

the download section on our website www.elddis.co.uk. A request form can also be completed

should you wish to receive a printed copy of our latest brochures.

Q: Why Is the Handbook Not Specific To My Model?

A: Many of the components used in the manufacture of our caravans are identical throughout our

model ranges, so we produce a generic handbook, which covers all models manufactured for

that season. If the literature supplied with your caravan does not answer your question then

please contact your Retailer for further assistance.

Q. I Require Technical Or Other Information, Who Can Help Me?

A. The majority of information you require is available through your Elddis Retailer or Service

Centre.

Q - Can You Tell Me The Second Hand Price Of My Caravan?

A - As a manufacturer we are not involved in the second hand market. You should contact a

Retailer, The Camping and Caravanning Club and/or The Caravan Club. They should be able to

give some indication of market value.

Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I

Do If It Starts?

A: Elddis has extensively tested our caravans and we are confident of their stability. However,

many other factors can influence your towing unit. When loading your caravan put heavy items

low down and mainly over the axle(s). You should not stow tins, bottles or heavy items in

overhead lockers, during towing. Everything else should be distributed evenly around your

caravan, front and back, and each side of the centre line. Should snaking start, if at all possible

dont brake and dont compensate by steering into the swings. Just ease up on the accelerator

and allow your speed to gradually decrease until the snaking subsides.

Q: What Is The Correct Awning Size For My Caravan?

A: Ground to ground awning measurements for Elddis caravans can be found by looking in the

latest model section, the Product Archive section on our website, or by referring to the relevant

Technical Data Sheet, however, we advise you verify this information by threading a piece of

string through the awning channel from ground to ground, and then by measuring the string.

Your awning manufacturer will then advise on the nearest size of awning appropriate for your

measurement.

Q: Can I Fit A Bicycle Rack?

A: Yes contact your Elddis Retailer for details of our recommended bike rack.

Q: Can I Fit A Top-Box?

A: No.

Q: Can I Fit An Air Con?

A: Please refer to Website.

15-2

GENERAL QUESTIONS

Q: My Interior Lights Are Not Working, What Do I Do?

A: It is possible that all of the 230V mains electrical equipment may not be operated

simultaneously. Check fuses, battery connections and power supply (master light switch). Refer

to your Retailer or Service Centre for further assistance. PLEASE NOTE: The internal lights in

your caravan will not operate whilst the caravans electrical hitch cables are connected to a

towing vehicle with the engine running.

Q: Where Can I Get Spare Parts For My Caravan?

A: Retailers or Service Centres will be able to source most parts you require. For details of your

nearest Elddis Retailer please refer to our Find A Retailer section on our website, or call 0371

964 2113 for assistance.

Q. How Many Years Will Spare Parts Be Available For My Caravan?

A. Elddis will endeavour to supply spare parts for a caravan, for up to 8 years from new.

Q. What If The Parts Are No Longer Available?

A. Where an original part is no longer available, whenever possible we will suggest a suitable

alternative if it is available.

Q. Who Can Carry Out Warranty Work On My Caravan?

A: Your supplying Retailer is obliged to undertake your warranty work. However, any Elddis

approved Retailer / Service Centre can undertake the work, but this is at their discretion. We will

also accept services completed by a NCC approved service centre or NCC equivalent standard

as set out in this handbook, but they will not be able to undertake warranty work if they are not

approved by Elddis .

Q. Why Dont You Stock Parts At The Elddis Factory?

A. Due to the volume of models we produce it is not possible for us to maintain stock levels of

every individual component used in our manufacturing process. We do stock commonly

requested items, but some items must be made to order.

Q. I Am Having Trouble Booking My Caravan For Its Service, In Line With The

Requirements. What Timescale Is Acceptable?

A. Please refer to the warranty section for the terms and conditions of servicing. We would

recommend that you plan your services in advance in order to meet the requirements.

Q. I Have A Problem With My Caravan, Who Can Help Me?

A. We would always recommend that you contact your supplying Retailer. Your local Elddis

Retailer or Elddis Approved Service Centre may be able to assist. An inspection can then take

place and the necessary course of action agreed.

Q. I Am Unhappy With The Service I Have Received From My Retailer/Service

Centre, Where Do I Go From Here?

A. We would recommend that you write to your Retailer/Service Centre, detailing your problems

and requirements, requesting a response explaining how they will resolve your complaint. A copy

of your letter can also be forwarded to The Elddis Customer Care Department, quoting the serial

number of your caravan and the name of the Retailer/Service Centre. Please be assured that we

will assist your Retailer/Service Centre in resolving any problems.

16-1

GLOSSARY

GLOSSARY

13 pin plug

The plug used to connect the caravans

electrical system to your towing vehicle to

enable the road lights, refrigerator and

battery charger to operate during towing.

A Frame

This is the triangular part at the front of the

caravans chassis which is between the main

body and the hitch it is also called the

drawbar.

Actual Laden Weight

This is the total weight of the caravan when

loaded ready for use by the end user.

Aquaroll

Brand name used generically for a water

container that rolls so you dont need to lift it.

Awning

This is a tent-like structure of fabric over a

supporting framework, which can be attached

to the side of caravan.

Battery Charger

This is required to keep a leisure battery

charged. All caravans include a charging

facility which operates via the mains hook-up,

and also has the ability to recharge from the

tow cars alternator while travelling.

Berth(s)

Sleeping place - Refers to the number of

people a caravan can accommodate for

sleeping.

Blown Air Heating

A method of heating the living quarters of a

caravan by use of a fan pushing air out

through a number of outlets.

Breakaway Cable

A thin steel cable linking the caravan

handbrake to the vehicles tow bar - In the

event of the caravan becoming detached

from the car, the cable will pull the caravan

handbrake on before snapping.

Bunk Bed

This is a sleeping place, usually higher up

than a conventional bed. Often (but not

always) this can be folded or removed to

provide additional living space.

Butane

Is a form of Liquefied Petroleum Gas (LPG)

which normally comes in blue cylinders. This

type of gas is most commonly used in the

UK, although a switch to propane is advised

in severely cold weather conditions.

Calor

This is the main supplier of propane (red) gas

cylinders and significant seller of butane

(blue) gas.

Campingaz

This is the trade name of Butane gas.

Cassette Blind

This is a roller blind which is fitted as part of

the window assembly, often along with a

flyscreen, thus giving a neat installation.

Cassette Toilet

A form of chemical toilet found in modern

caravans, where the waste holding tank can

be accessed and emptied from, outside.

Chemical Toilet

A toilet that has a compartment in which

waste is treated with chemicals.

Control Panel

Used as the description for the panel of

electrical switches and gauges governing

12V and mains electricity systems.

Corner Steadies

The winding device built into each corner of a

caravan chassis that is used to stabilise the

body once set up on a pitch.

Coupling Head - See hitch.

CRiS

This is the Caravan Registration and

Identification Scheme. It is a voluntary

scheme which registers caravans in a similar

manner to how motor vehicles are registered.

Allows you to check the legitimate right to

ownership of the seller of a secondhand

caravan, and helps in the recovery of stolen

caravans.

Dinette

This is a popular style of seating

arrangement where two seats or settees face

each other across a table.

16-2

GLOSSARY

Earth Leakage Circuit Breaker

ELCB Earth leakage circuit breaker - see

residual current device (RCD)

Essential Habitation Equipment

Those items and fluids required for the safe

and proper functioning of the equipment for

habitation as defined by the manufacturer of

the caravan.

Flyscreens

Mesh fittings for windows doors and roof

vents, to keep out insects etc.

Free-Standing Table

This is a table which, because of its leg

design, can be used inside or outside.

Full Service Pitch

This is a pitch which has individual provision

for fresh water supply and waste water

disposal, in addition to mains electricity and

in some cases TV aerial connection.

Gas Cylinder

This is a portable, pressurised container for

the storage of LPG.

Gas Cylinder Locker

Is the compartment on the caravan for the

storage of gas cylinders.

Gas Drop out Holes

These are not part of the ventilation. LPG is

heavier than air, so holes through the floor

below gas-powered appliances allow any

leakage of gas to exit the habitation area.

Grey Water

This is the waste water from sink/shower.

Gross Train Weight

This is also known as Combined Weight. The

maximum permitted weight of an outfit as

specified by the tow car manufacturer.

Gross Vehicle Weight (GVW)

This is the weight of the vehicle laden to its

maximum, as defined by the manufacturer.

See also MTPLM.

GRP

Is Glass-reinforced plastic, but more

commonly known as glass fibre (not fibre

glass, which is a trade name).

Handbook

This is a generic owners manual, a guide to

the workings of your caravan.

Hardstanding

This is a pitch which has a hard surface

made of gravel, asphalt, concrete etc, instead

of grass.

Hitch

This is the mechanism which allows a

caravan to be attached to a tow ball.

Hitch Lock

A security device that prevents the caravan

hitch being used.

Hook-Up

This is a facility on a pitch for connection to

mains electricity.

Ingress

The entry of water into the caravan structure.

Jack

This is a device for raising the vehicle so that

a wheel can be changed, for instance. Not to

be confused with corner steadies which

although they are sometimes referred to as

corner jacks are steadying, not lifting

devices.

Jockey Wheel

The small front wheel attached to the

caravan A-frame used to support the forward

end of the caravan, when detached from the

towing vehicle.

Kerb Weight

This is the empty weight of a motor vehicle

as defined by the manufacturer.

Layout

This is the interior design and details where

furniture units are placed in relation to each

other.

Leisure Battery

This supplies the power for the caravans 12V

systems and is sometimes called an auxiliary

battery.

16-3

GLOSSARY

Levelling

The process of ensuring that a caravan is

level when sited on a pitch. It is important for

comfort and also to ensure the correct

functioning of the fridge and water systems.

LPG

Liquid Petroleum Gas, i.e. butane or

propane.

L-Shaped

This is a term where the seating area of a

caravan is indeed L-shaped.

Mains Hook-Up

This is a campsite facility where you can plug

into a mains electricity supply.

Maximum Hitch Height

The maximum height at which the hitch

should be connected to a towing vehicle

Maximum Permissible Towing

Weight

This is the maximum weight that the towing

vehicle is allowed to tow.

Maximum User Payload

This is the maximum payload available for

the user.

MIRO - Mass In Running Order

Weight of the caravan equipped to the

manufacturers standard specification

including essential habitational equipment.

MTPLM - Maximum Technically

Permissible Laden Mass

The technical maximum permissible laden

weight of the caravan, this must not be

exceeded.

NCC (National Caravan Council)

The only trade association representing

manufacturers, retailers and suppliers within

the caravan industry.

Nose weight

The weight exerted on the tow bar. Special

scales are available from accessory shops

for measuring this weight.

Number Plate

Caravans must display a legal number plate

showing the same registration mark as their

towing vehicle.

Optional Equipment Payload

The payload required for equipment to

enable the caravan to be used for habitation

purposes.

Outfit

The caravan and its towing vehicle

considered as a unit.

Owners Club

This is a group of people who usually own

the same brand of caravan and enjoy

meeting up for rallies.

Payload

The amount you can put into a caravan.

Specifically the difference between the

Maximum Technical Permissible Laden Mass

(MTPLM) and the Mass In Running Order

(MIRO).

PDI

This is an inspection undertaken by the

Retailer prior to handover to the customer.

Pitch

A designated area of a caravan site allocated

for the use of one outfit. Most sites will be

arranged with defined pitches.

Propane

Gas used in colder conditions and is usually

supplied in red cylinders.

RCD

This is a residual current device and is part of

the electrical system which will trip if there is

an electrical fault.

Gas Regulator

Safety device fitted between the gas cylinder

and the gas system of a caravan, which

controls the pressure of gas being released

from the cylinder.

16-4

GLOSSARY

Road Lights

The external lights used while the vehicle is

travelling.

Roof Lights - See Roof Vent.

Roof Vent

Is an opening unit in the ceiling which lets in

ventilation and light, these vary in size, but

the best ones will have integral blinds and

flyscreens and are also called rooflights.

Semi-Rigid Pipe work

Is water pipes made of a semi rigid plastic

and are infinitely preferable to cheaper

convoluted piping which can act as a trap for

germs and smells.

Single Axle

This is a caravan with a single pair of wheels

on one axle. See also twin axle.

Slats

Sometimes used for beds and can improve

ventilation to mattress cushions.

Space Heater

This is a type of heating equipment for the

living quarters. Modern units fitted offer gas

and mains-operation.

Speed Rating

This is the maximum speed at which a tyre

may be used, as marked on its sidewall.

Stabiliser

A safety device which helps to prevent

instability, this is done by increasing the

friction between the caravan hitch and the

tow ball.

Steady Winder

A handle for operating the corner steadies.

Torque Wrench

A form of spanner used to set nuts and bolts

to a specified degree of tightness. It is

recommended for adjustment of wheel fixings

on caravans.

Towing Limit

See manufacturers braked towing limit and

manufacturers unbraked towing limit.

Towing Mirrors

Additional rear vision mirrors added to a

towing vehicle to provide a greater width of

view to see past a caravan.

Train Weight

The maximum permissible combined weight

of tow car and touring caravan.

Twin Axle

Is a caravan with two pairs of wheels, on two

axles which are located close together.

These are usually the larger, heavier

caravans, where the second axle helps carry

the greater weight more easily, and also

makes a longer caravan more stable to tow.

See also single axle.

User Payload

The weight of all items carried in the caravan.

U-Shaped Settee

Usually a reference to seating that literally is

U shaped.

Vehicle Kerb weight

The weight of the tow car often indicated in

the manufacturers specifications..

VIN - Vehicle Identification Number

This is a unique serial identification number

for a vehicle. All Cars and motor caravans

should carry a VIN. Caravans are not obliged

to, but most of those sold in recent years in

the UK do as a result of the CRiS voluntary

registration scheme.

Warranty

Is the terms and conditions that spell out your

rights with regard to servicing, repair or

replacement of parts as provided by the

manufacturer.

Wild Camping

Term used for staying overnight away from a

campsite. Illegal in many countries, but

permission may be granted by individual

landowners.

17-1

SERVICE DOCUMENTS

SERVICE DOCUMENTS

TOURING CARAVANS - ANNUAL SERVICE RECORD

In order to ensure your warranty remains valid an annual service must be carried out in

accordance with the requirements of this handbook. You are responsible for any charges

incurred for the service of your vehicle. If the annual service is performed by an authorised

Approved Retailer / Service Centre or NCC Approved Workshop then Erwin Hymer Group UK

Limited deems that the service has been performed correctly.

You may choose to have your annual service performed by an unauthorised repairer / service

centre and if you do it will be your responsibility to ensure that the service meets our

requirements.

We will ask you to provide a copy of the following documentation:

Damp report

Annual Habitation Service check list (to the minimum standard set out in this handbook)

Invoice / dated service stamp

If the Annual Service has not been performed in accordance with the requirements in this

handbook your warranty will be invalidated, however this will not affect your legal or statutory

rights as a customer.

Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work.

Minimum service requirements

The service must be undertaken by suitably qualified personnel.

A full damp test check should be undertaken and damp readings recorded.

A service check must be performed to the minimum standards set out below.

Annual Habitation Service check list

Item Condition

Corner steadies, folding step and spare wheel carrier where applicable -

check operation and lubricate

Under slung tanks and pipes - check condition and security

Body Attachment - check security of body to the chassis

UNDERBODY

Item Condition

Coupling head / Ball acting stabiliser - check wear or damage & lubricate

Nose weight - check & report (best practice)

Coupling head gaiter - check for splits

Breakaway cable & clip - check condition, routing & integrity

Drawbar - check

Jockey wheel - check condition and lubricate

Check chassis condition

Wheels and tyres - check for damage, wear, depths and pressures

(incl. spare)

UNDERBODY (Caravans Only)

17-2

SERVICE DOCUMENTS

Item Condition

Remove brake drums - clean & check hub bearings & seals

Clean brake shoes & check condition (incl. springs and expanders)

Brake rods, cables & supports-check operation, lubricate and adjust

Refit brake drums fit new hub nuts and torque to manufacturers settings,

adjust brakes & check operation

Replace road wheels & torque to manufacturers settings

Handbrake mechanism - check operation, adjust & lubricate

Check self-levelling to manufacturers requirements (where applicable)

UNDERBODY (Caravans Only) (continued)

Item Condition

Check the leisure battery is being charged from both the engine when

running, or with a multi-tester (caravans) and the mains charger

Leisure Battery (if fitted) - check condition of the battery & its compartment

Leisure Battery (if fitted) - check condition, top up fluid if required and

check the charge condition

Interior lighting & equipment - check operation and fuse rating

Awning light - check operation

Wiring earths - check for defects on all ELV circuits (Visual)

LV inlet plug & extension lead check condition & resistance across pins

Earth Bonding - visual inspection

RCD unit - check operation of RCD test button and operations of MCBs

230V appliances - check operation

Air conditioning (if fitted) - check operation

13 pin plug - check condition

230V sockets - check for correct polarity

ELECTRICAL SYSTEMS

Item Condition

Regulator and gas hose - check age performance and security

Perform a gas pressure check

LPG Tank (if fitted) - check security

Flame failure devices - check operation

Gas cylinder - check security

Gas dispersal holes - check they are clear from obstructions.

GAS SYSTEMS

17-3

SERVICE DOCUMENTS

Item Condition

Fridge - check operation from 12V, 230V & gas

Hob - check operation

Oven - check operation

Grill and fan - check operation

Water boiler Check operation

Heater - check operation and top up header tank with anti-freeze

(where applicable), bleed as necessary

Any additional permanently fitted appliances

APPLIANCES (check gas and electric operation)

Item Condition

Water pump & pressure switch - check operation

Taps, pipes and micro switches - check operation

Water filter housing & inline filter - check for leaks & replace filter

where necessary

Water system - check for leaks

Water Tanks (if fitted) - check security of all water tanks including

underslung tanks.

Toilet - check security, operation of flush pump and free from obstructions.

Drain down the system when checks are complete.

WATER SYSTEM

Item Condition

Rooflights - check all are free from obstructions, cracks and have a free

air flow

Floor vents - remove protective cover and check they are clear from

obstruction then refit covers

VENTILATION

Item Condition

Smoke and carbon dioxide detectors - check for operation via the test

buttons fitted, check battery condition.

Fire Extinguisher (if fitted) - check it is still within date

Fire Blanket (if fitted) - check it is still within date

Habitation door operation

Motormover - check 12v cables are sealed at entry to battery box

(where fitted)

FIRE & SAFETY

17-4

SERVICE DOCUMENTS

CARE WARRANTY

It is a condition of this warranty that a service and safety check is carried out by your caravan

retailer at least once a year (12 months from the date of purchase) in accordance with the NCC

recommendations.

1st SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

2nd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

3rd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

4th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

ANNUAL SERVICE RECORD

MODEL ..................................................................................................................................

VEHICLE IDENTIFICATION NUMBER ..................................................YEAR .....................

Item Condition

Doors and windows - check all catches are present and operating correctly.

Blinds and flyscreens - check condition and operation

Roof - check condition of roof.

Cab seats - check condition of the seats and seats belts

Floor - check condition of floor

Furniture - check condition of the furniture

Damp Test - undertake a damp test and record all readings taken.

Lubricate all locks

BODYWORK

17-5

SERVICE DOCUMENTS

5th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

7th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

9th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

11th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

6th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

8th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

10th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

12th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

17-6

SERVICE DOCUMENTS

13th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

15th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

17th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

19th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

14th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

16th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

20th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18-1

CHANGE OF OWNERSHIP

NOTIFICATION OF CHANGE OF OWNERSHIP

If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of

the warranty cover (up to a maximum of six years commencing at the original date of purchase

from new). Please refer to the warranty section of the handbook for terms and conditions.

Please complete the attached form and post it to us along with the following information:

A copy of the new CRIS registration form

A copy of the service handbook displaying complete and up to date service history including

service checklist and damp report.

A cheque for 50 made payable to Erwin Hymer Group UK Limited.

Transfer of ownership must be made within the first three months of any change of legal

ownership in order for the warranty cover to remain valid.

Erwin Hymer Group UK Limited Customer Care

Delves lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

Email documents to customer.care@erwinhymergroup.co.uk payment can then be taken over

the phone.

This form is also available for you to print from our web site.

NOTIFICATION OF CHANGE OF OWNERSHIP

Previous owner details (if known):

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New owner details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Email: .............................................................................................................................................

Details of Caravan:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

* In order for you warranty to remain valid, your caravan must have been serviced annually by an Approved

Retailer / Service Centre, NCC Approved Workshop or NCC equivalent standard as set out in this handbook.

If you do not want to receive information about products and services from Elddis, please tick.

.......................................................................................................................................................

18-2

CHANGE OF OWNERSHIP

19-1

CHANGE OF ADDRESS

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

In order that we can provide you with the very best level of service we ask that you keep us

informed of any changes to your contact details.

Should your details change please complete the online form on our website, in our Customers

section. Alternatively, please complete the attached form and post to us:

Erwin Hymer Group UK Limited Customer Care

Delves Lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

Previous details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Email: .............................................................................................................................................

Details of your Caravan:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

If you do not want to receive information about products and services from Xplore, please tick.

.......................................................................................................................................................

19-2

CHANGE OF ADDRESS

20-1

USEFUL ADDRESSES

USEFUL ADDRESSES

AL-KO (Chassis Supplier)

South Warwickshire Business Park

Kineton Road, Southam

Warwickshire, CV47 0AL

Fax: 01926 818562

email: mail@al-ko.co.uk

Thetford Ltd

(Hobs, Grill, Oven and Toilet supplier)

Unit 19, Oakham Drive

Parkwood Industrial Estate

Rutland Road, Sheffield, S3 9QX

Tel: 0114 273 8157

Fax: 0114 5753094

email: infogb@thetford.eu

Alde International (UK) Ltd

(Wet central heating supplier)

Huxley Close, Park Farm South

Wellingborough, Northants, NN8 6AB

Tel: 01933 677765

Fax: 01933 674975

email: info@alde.co.uk

Dometic (UK) Ltd

(Fridge Supplier)

Dometic House, The Brewery

Blandford St Mary, Dorset, DT11 9LS

Tel: 0844 626 0133

email: technical@dometic.co.uk

Whale Ltd

Munster Simms Engineering Ltd

2 & 2A Enterprise Road, Bangor

BT19 7TA

Northern Ireland

Tel: 02891 270531

20-2

USEFUL ADDRESSES

21-1

INDEX

A

Alarm

Autowatch Alarm System...... 8-47

Alko Chassis ............................ 13-1

ATC (Automatic Trailer Control) 8-48

B

Battery Installation...................... 7-1

Battery Maintenance .................. 7-1

Blinds ....................................... 8-34

C

Caravan Chassis

Operating instructions... 3-2, 10-8

Caravan Construction -

Main Components ............. 13-1

Awning Channel ................... 13-1

Braking System .................... 13-1

Front Panel and Gas Bottle

Locker Door ...................... 13-1

Solid Construction

Body Shell ......................... 13-1

Windows ............................... 13-1

Caravan Handling ...................... 4-1

Care of your Caravan ............... 10-1

ABS Panels & Fittings .......... 10-2

Acrylic Windows ................... 10-1

Carpets, Upholstery and

Curtains ............................. 10-2

Chassis Mounted Spare

Wheel Carrier .................... 10-5

Cleaning of all Taps .............. 10-3

Cooking Equipment .............. 10-2

Exterior Cleaning .................. 10-1

Furniture ............................... 10-2

Glass Fibre Reinforced

Plastic (GRP) .................... 10-1

Interior Walls ......................... 10-2

Jacking ................................. 10-6

Lubrication ............................ 10-6

INDEX

Shower Trays, Shower Room

and Wash Basin Fittings ... 10-3

Thetford Toilet ....................... 10-4

Tyres ..................................... 10-5

Water Containers .................. 10-4

Water Systems - Sterilisation 10-4

Care of your caravan

Changing a Wheel ................ 10-5

Charging System........................ 7-2

Code of Practice

Remedial Work ..................... 12-3

Covers ...................................... 11-1

E

Electrical Control Panels ............ 8-1

Electrical System........................ 7-1

Electricity .................................... 6-1

12v Systems ........................... 6-1

Connecting To Mains Supply .. 6-1

Disconnecting Mains Supply .. 6-2

Generator/Charger ................. 6-1

Mains Supply .......................... 6-1

Overseas Electrical

Connection .......................... 6-2

Power Supply Charger ........... 6-1

Entertainment System .............. 8-42

F

Fire Safety .................................. 2-2

G

Gas............................................. 6-4

Connection ............................. 6-4

Hoses ..................................... 6-5

Regulator ................................ 6-4

Gas Safety Advice ...................... 6-3

Generators / Charger ................. 7-1

Glossary ................................... 16-1

21-2

INDEX

H

Hob

3 Burner .................................. 8-4

I

Insulation .................................. 13-1

Introduction ................................ 1-1

L

LED lighting ................................ 7-2

Leveller Jack .............................. 5-1

Levelling, front & back ................ 5-1

Levelling, side to side ................. 5-1

M

Mains Unit .................................. 7-2

Xplore ..................................... 7-4

N

Notification of Change of

Ownership ......................... 18-1

Notification of Change to

name and address ............ 19-1

O

Oven

Combi ..................................... 8-2

P

Parking ....................................... 5-2

Pitch, selecting ........................... 5-1

Power Drain ............................. 11-1

Pre-Tow Checklist ...................... 3-2

R

Radio/CD with MP3 .................. 8-42

Ramp.......................................... 5-1

RCD ........................................... 7-2

Refrigerator ................................ 8-7

Reversing ................................... 4-1

Road Lights

Xplore ................................... 14-2

Rooflights ................................. 8-31

S

Safety, general ........................... 2-1

Seating (wrap round)................ 8-41

Security

Additional Security .................. 9-4

Caravan Theft ......................... 9-1

CRIS ....................................... 9-1

Electronic Tagging .................. 9-4

Service Documents .................. 17-1

Setting Off .................................. 4-1

Site Regulations ......................... 5-1

Speed Limits .............................. 4-1

Storage

Long Term & Winter .............. 11-1

T

Taps.......................................... 8-35

Toilet

Thetford C260....................... 8-25

Towing Weight Ratio .................. 3-1

Tracker ....................................... 9-1

Tyres ........................................ 10-5

V

Ventilation................................... 2-2

21-3

INDEX

W

Wheel Cha

Manualsnet FAQs

If you want to find out how the Touring Caravan Xplore works, you can view and download the Xplore Touring Caravan 2020 Owner Handbook on the Manualsnet website.

Yes, we have the Owner Handbook for Xplore Touring Caravan as well as other Xplore manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner Handbook should include all the details that are needed to use a Xplore Touring Caravan. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Xplore Touring Caravan 2020 Owner Handbook is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Xplore Touring Caravan 2020 Owner Handbook consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Xplore Touring Caravan 2020 Owner Handbook free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Xplore Touring Caravan 2020 Owner Handbook, simply download the document to your computer. Once downloaded, open the PDF file and print the Xplore Touring Caravan 2020 Owner Handbook as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.