Contents

Xerox CentreWare Software Print Guide PDF

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Summary of Content for Xerox CentreWare Software Print Guide PDF

Print and Fax Drivers Guide

For Windows Release 5.57

ii

8 March 2004

Copyright 2004 by Xerox Corporation. All rights reserved.

Printed in the United States of America.

XEROX, The Document Company, the digital X, CentreWare, and the identifying product names and numbers herein are trademarks of XEROX CORPORATION.

Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

CENTREW

Table of Contents

Chapter 1 CentreWare Print and Fax Drivers for Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Whats Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Types of Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 PostScript . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Obtaining CentreWare Print and Fax Drivers . . . . . . . . . . . . . . . . . . . . 1-6 CentreWare Print and Fax Drivers CD . . . . . . . . . . . . . . . . . . . . . . 1-6

Downloading from the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 DocuTech PPD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 CentreWare Printer Driver Applications . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Xerox Printer Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Xerox Printer Installation Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Print and Fax Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 CentreWare Print and Fax Drivers Guide for Windows . . . . . . . . . . . . . 1-9 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Additional Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

ARE PRINT AND FAX DRIVERS GUIDE iii

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Chapter 2 Installing Windows Printer Drivers . . . . . . . . . . . . 2-1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Xerox Windows Driver Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Network Print Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Installing Printer Drivers on Windows Networks . . . . . . . . . . . . . . . . . 2-4

Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Distributed Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Installing Printer Drivers on Other Networks . . . . . . . . . . . . . . . . . . . 2-24 Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . 2-27

Locating Installation Files on the CD . . . . . . . . . . . . . . . . . . . . . . . . . 2-29 Uninstalling Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . 2-30

For Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 For Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

Chapter 3 Getting the Most From Your Printer Driver . . . . . . 3-1 Driver Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

General Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Default Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Driver Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Quick Reference Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

CENTREWARE PRINT AND FAX DRIVERS GUIDE

1

CentreWare Print and Fax Drivers for Microsoft Windows

CentreWare is software that brings the power of your Xerox systems to your desktop. CentreWare provides you with total access, viewing, and control of any Xerox system from any connected desktop. CentreWares interactive drivers make printing and faxing from the desktop simple to perform and easy to understand.

With this guide, administrators can install and configure CentreWare printer drivers and general users can increase their productivity using the Xerox systems printing options.

Whats in this chapter:

Whats Included in this Release?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Obtaining CentreWare Print and Fax Drivers . . . . . . . . . . . . . . . . . . . . . 1-6

DocuTech PPD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

CentreWare Printer Driver Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Print and Fax Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

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Whats Included in this Release? The CentreWare release of the DocuTech printer drivers supports the following features and hardware:

Xerox DocuTech 100/120 C/P

Xerox DocuTech 100/120 Production Systems (Pro)

Graphically enhanced PostScript and PCL printer drivers. You can select paper/output options, image options, layout and watermark options, cover options, inserts, and exception pages all within the printer driver.

Xerox Printer Driver Installer. You can configure and install multiple printer drivers at the same time.

Finisher - (optional on some models)

Feature Facts and Feature Finder quick reference cards, available through the help system, describe selected printing options and where to locate them in the printer drivers.

entreWare Print and Fax Drivers for Microsoft Windows

Print and Fax Driver Overview A print and fax driver makes documents created with specialized software applications (word processing, spreadsheets, graphics) compatible with a specific printer. Each type of printer requires unique commands to print correctly and to enable special features. For these reasons, different types of printers require their own printer drivers to operate correctly.

With CentreWare printer drivers, you can print from your workstation to a Xerox system in a network environment. CentreWare drivers contain a variety of feature options that you can use to customize your print jobs.

Integrated fax capabilities vary with each Xerox system. Not all Xerox printers support both network printing and LAN fax submitted from the desktop. Check your product-specific literature for more details. Other network fax options can be configured with different models, using third-party software applications.

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CentreWare Printer Drivers CentreWare printer drivers display the feature options on tabs within the driver. These printer drivers are designed specifically for Xerox products. CentreWare drivers are available for Windows NT/2000/XP workstations.

.

NOTE: The driver graphic is representative. Driver options and mimics will vary slightly depending on the operating system and model.

Xerox Printer Driver

entreWare Print and Fax Drivers for Microsoft Windows

Types of Printer Drivers The CentreWare printer drivers are available in PostScript 3, PCL 5e, and PCL 6 (XL) printing formats.

PostScript PostScript gives you greater ability to scale and manipulate images; it offers more precision with high-end graphics. PostScript also provides you with different types of error-handling and font substitution options.

PCL PCL (Printer Command Language) generally has fewer advanced features than PostScript. However, using PCL enables you to process most jobs faster.

NOTE: A PCL 6 driver for Windows NT is not available with this CentreWare release.

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Obtaining CentreWare Print and Fax Drivers The following table shows the Xerox system models supported in this release of CentreWare and the printer drivers that are available for Windows NT/2000/XP environments.

CentreWare Print and Fax Drivers CD The installation files for the Xerox system printer drivers are available on the CentreWare Print and Fax Drivers CD.

For updates and additional information, check the Xerox Web site at www.Xerox.com.

CentreWare Printer Drivers

(Windows NT*/2000/XP)

Xerox System Location

PostScript PCL 5e

PCL 6 (XL)* *Not available for

Windows NT

DocuTech 120 C/P DocuTech 100 C/P DocuTech 120 Pro DocuTech 100 Pro

CD/Web

CentreWare Printer Drivers for DocuTech 120/100 C/P and 120/100 Pro

entreWare Print and Fax Drivers for Microsoft Windows

Downloading from the Web Xerox system printer drivers can be downloaded from the Xerox Web site at www.xerox.com. The installation files for all Xerox system models are available from the Web site.

To download printer drivers:

1 Access the Xerox Web site and click Support & Drivers at the top of the page.

2 Enter your Xerox product family in the Search text box and click Search.

3 From the list of Drivers and Downloads, find your Xerox system and click Drivers & Downloads.

4 Select the desired Operating System (Windows), and Language for the printer driver.

5 From the list of drivers, click the driver you want to download.

6 Read the End User License Agreement and click Accept.

7 Select Save from the File Download dialog.

8 Choose a location to download the file and click Save.

9 After the printer driver is downloaded, follow the instructions presented in Chapter 1 for installing drivers.

DocuTech PPD Files A PostScript Printer Description (PPD) file is a readable text file that provides a uniform approach to specifying special features for printer drivers that interpret PostScript.

Xerox provides PostScript PPDs for all of the Xerox system models. They are automatically installed with the PostScript printer drivers.

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CentreWare Printer Driver Applications The following applications are included on the CentreWare Print and Fax Drivers CD:

Xerox Printer Configuration Utility

Xerox Printer Installation Utility

Xerox Printer Configuration Utility The Xerox Printer Configuration Utility is for System Administrators who would like to set up standardized configuration files to enable users to install their printer drivers quickly and easily.

Xerox Printer Installation Utility The Xerox Printer Installation Utility is for users who would like to modify the printer driver settings sent by the System Administrator before installing the drivers. System administrators may also use this utility to install printer drivers directly onto a PC or network server.

entreWare Print and Fax Drivers for Microsoft Windows

Print and Fax Driver Documentation CentreWare Print and Fax Drivers Guide for Windows This guide is intended for administrators who install and configure CentreWare printer drivers and for users who want to know more information about printer drivers and their installation.

The CentreWare Print and Fax Drivers Guide is available on the CentreWare Print and Fax Drivers CD in electronic (PDF) format. If selected at the time of installation, the Drivers Guide is placed on the users workstation at ...\ Program Files \ Xerox \ .

An English version of Adobe Acrobat Reader is provided on the CentreWare Print and Fax Drivers CD. This works on most workstations running a non-English version of Windows, except Windows 2000. You can download a reader for other languages from Adobe at www.adobe.com/products/acrobat/readstep2.html.

Help The Help system is the primary source for information about using the printer drivers. You can access the Help system through the Help buttons and Whats This? context sensitive help. Included in the Help system are Quick Reference Cards for printer drivers, feature descriptions, step-by-step procedures, Xerox system information, problem-solving information, and support information.

Quick Reference Cards for Printer Drivers: Feature Finder Carda quick reference card to help you locate the many printing options that you can use through the printer driver to enhance the printing of your documents.

Feature Facts Carda quick reference card describing selected printing options, such as Watermarks, Booklet Layout, and Stapling.

The Quick Reference Cards are provided in Adobe Acrobat PDF format.

Internet Support Visit Xerox on the Internet at www.Xerox.com. The Web site contains Xerox systems product information, product overviews and support, and the latest information about CentreWare printer driver releases.

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Telephone Support For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a Product Support Analyst. Locate your Xerox system serial number on the metal frame behind the front door, and record it in the space below before you make your call.

The Xerox Welcome Center telephone numbers are listed in the following table. If the Welcome Center telephone number for your country is not listed, it will be provided to you when your Xerox system is installed. For future reference, please record the telephone number in the space provided below.

Additional Tips Additional tips and technical information for printer drivers are available at the Xerox Web site, www.Xerox.com. Locate your product and access the documentation section. The documents listed in this section cover specific issues that may require special procedures or application notes regarding the operation and configuration of your Xerox system.

Xerox System Serial Number:

Welcome Center Telephone Numbers:

UNITED STATES 800-821-2797

CANADA 800-939-3769 (800-93-XEROX)

CentreWare Print and Fax Drivers for Microsoft Windows

2

Installing Windows Printer Drivers

The CentreWare printer drivers support the special features and functions of Xerox systems, enabling fast, efficient printing from your desktop. Installation instructions for all current Windows environments are provided in this chapter.

Whats in this chapter:

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Distributed Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Managing Configuration Files for Multiple User Groups . . . . . . . . . . . 2-21

Supported Driver Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . . 2-27

Locating Installation Files on the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Uninstalling Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

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Requirements Printer Drivers

The minimum hardware requirements for the CentreWare printer drivers vary based on the specific printer driver you are installing. At the most, you will need 14 MB of available hard disk space for any of the CentreWare Windows printer drivers.

Internet Explorer 5.01 or higher installed on the workstation for NT, 2000, and XP drivers using Enhanced view.

Xerox Windows Driver Installer The Xerox Windows Driver Installer consists of two utilities: the Xerox Printer Configuration Utility and the Xerox Printer Installation Utility.

You must have Administrative privileges in Windows NT/2000/XP to install these utilities. The system on which you install the utilities must meet the following requirements:

Internet Explorer 5.0 or higher

Microsoft TCP/IP Printing installed and running to connect Peer To Peer in a Windows NT environment

Service Pack 2 installed on Windows 2000 systems

Service Pack 4 installed on Windows NT systems

nstalling Windows Printer Drivers

Network Print Configurations Peer To Peer In a Peer To Peer environment, a printer driver is installed on a workstation that is connected to a printer. The printer driver resides only on the workstation. In this setup, workstation users maintain their own printer defaults and configurations, allowing different printer settings for each user.

Through a Network Print Server In a network print server environment, a printer driver is installed on a server and shared with other servers and workstations on the network. The printer driver is downloaded to the workstation from the server. In this network setup, a Network Administrator generally maintains the printer defaults and configuration.

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Installing Printer Drivers on Windows Networks You have three ways to install a Xerox printer driver and other components in Windows environments.

Direct Installation Use the Xerox Printer Installation Utility to install Xerox printer drivers quickly and easily for your network printers. If you are a system administrator or user who has the CentreWare Print and Fax Drivers CD or knows the network location where the contents of the CD has been saved, you can configure settings for several printer drivers at one time and install the drivers directly onto a PC or print server.

Distributed Installation Copy the contents of the CentreWare Print and Fax Drivers CD to your network. (See Locating Installation Files on the CD on page 2-29.) Open the Xerox Printer Configuration Utility, set up a configuration file, and distribute a packet of installation files containing the configuration file to users to install the printer drivers on their PCs. (See Distributed Installation on page 2-11 to perform a distributed installation.)

Point and Print Installation Copy the contents of the CentreWare Print and Fax Drivers CD to your network. You can then install the drivers locally, modify the device settings and document settings (Preconfiguring Default Driver Settings on page 2-24) and copy them to the server for enterprise use (Point and Print Installations on page 2-23).

nstalling Windows Printer Drivers

Direct Installation With the Xerox Printer Installation Utility, you can configure and install printer drivers with a Peer To Peer connection or through a network print server connection.

You need administrator rights to run the Xerox Printer Installation Utility. To install drivers onto a network server you must run the Xerox Printer Installation Utility at the network server. You cannot install the drivers remotely.

Direct Installation with a Peer To Peer Connection

To configure and install printer drivers with a peer to peer connection:

1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program displays the available selections.

or

If the AutoRun is disabled on your workstation, open My Computer and double- click the CD-ROM drive. Double-click the Setup.exefile. The AutoRun program displays the available selections.

2 Chose a language and click OK.

3 Click Print & Fax Drivers > Install Your Windows Print Driver. The Xerox Printer Installation Utility opens.

4 Select a language on the Welcome tab to view the utility.

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5 On the Configuration tab, select a language for your printer driver.

6 Select a printer model.

7 Choose one or more drivers. The printer and driver selections appear in the Configuration Information box.

Figure 2-1: Xerox Printer Installation Utility, Configuration Tab

nstalling Windows Printer Drivers

8 Select Install Documentation to place the CentreWare Print and Fax Drivers Guide on your workstation. The document is placed at ...\Program Files\Xerox\<Xerox system name>.

9 Select a printer from the Information box. Or, select more than one printer of the same model if you want to install a PS and PCL driver for this printer.

10 Click Connection.... The Connection dialog opens.

11 Select Peer to Peer.

12 Enter the IP Address of your Xerox system and click OK. The printer is configured with a Peer To Peer connection and the printers IP address is added to the Connection column of the Configuration Information box.

13 Make your Replace Driver and Default Printer selections. Click the cell to toggle between options.

14 Click Install. A message appears indicating when the installation is complete.

Figure 2-2: Connection Dialog. Peer To Peer Connection is selected.

NOTE: After the printer has been configured with a connection type, the printer's check box in the Configuration Information box is unchecked. You may select another printer to configure.

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Direct Installation Through a Network Printer Server Connection

To configure and install printer drivers through a network print server connection:

1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program displays the available selections.

or

2 If the AutoRun is disabled on your workstation, open My Computer and double- click the CD-ROM drive. Double-click the Setup.exefile. The AutoRun program displays the available selections.

3 Chose a language and click OK.

4 Click Print & Fax Drivers > Install Your Windows Print Driver. The Xerox Printer Installation Utility opens.

5 Select a language on the Welcome tab to view the utility.

6 On the Configuration tab, select a language for your printer driver.

Figure 2-3: Xerox Printer Installation Utility, Configuration Tab

nstalling Windows Printer Drivers

7 Select a printer model.

8 Choose one or more drivers. The printer and driver selections appear in the Configuration Information box.

9 Select Install Documentation to place the CentreWare Print and Fax Drivers Guide on your workstation. The document is placed at ...\Program Files\Xerox\<Xerox system name>.

10 Select a printer in the Information box.

11 Click Connection.... The Connection dialog opens.

NOTE: You may configure only one printer and driver at a time, for example DocuTech 120 C/P PostScript. After the printer has been configured with a connection type, the printers check box in the Configuration Information box is unchecked. You may select another driver for the same printer and configure a connection or you may select another printer to configure.

Figure 2-4: Connection Dialog. Through Network Printer Server is selected.

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12 Select Through Network Printer Server.

13 Enter your network printer path or click Browse to browse to a shared printer. Click OK. The network path to the printer is added to the Connection column of the Configuration Information box and the printer is configured through the network print server.

14 Make your Replace Driver and Default Printer selections. Click the cell to toggle between options.

15 Click Install. A message appears indicating when the installation is complete.

NOTE: After the printer has been configured with a connection type, the printers check box in the Configuration Information box is unchecked. You may select another driver for the same printer and configure a connection or you may select another printer to configure.

nstalling Windows Printer Drivers

Distributed Installation The Distributed Installation procedures are for system administrators who would like to set up standardized configuration files for users to install their printer drivers. Using the Xerox Printer Configuration Utility, you can customize the driver installation process to meet your organizations needs:

Use the Preconfigured FileXerox provides a preconfigured file with the Configuration Utility that contains standardized settings for all the drivers of each supported printer model.

Customize Driver SettingsUsing the Configuration Utility, you can specify your own default settings for each driver.

Manage Different User GroupsBy creating and saving different configuration files, you can consistently manage driver distribution to different user groups.

The Distributed Installation procedure has four components to it:

1 Copying files to the network

2 Configuring installation files

3 Distributing installation files

4 Installing printer drivers on a PC

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Copying Files to the Network To configure the installation packet that you send to users to install printer drivers on their PCs, the contents of the CentreWare Print and Fax Drivers CD must be saved to a location on your network.

To copy printer drivers:

1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive.

2 Copy the contents of the CentreWare Print and Fax Drivers CD to a location on your network.

3 Make the CD root directory folder sharable on the network.

nstalling Windows Printer Drivers

Configuring Installation Files The Xerox Printer Configuration Utility provides a simple way to set up a configuration file that you send to users as part of a packet of installation files. With the Xerox Printer Configuration Utility, you can select printer drivers for each supported printer model, set up a network connection for a printer, choose whether to replace drivers, and whether to make this printer the default printer. You also have the option to configure the printer driver in several languages at the same time.

To set up the Configuration File, you can either make your own selections, or use the Preconfigured File provided by Xerox.

Preconfigured File Initially, this file is preconfigured by Xerox with all the drivers for each supported printer model, with No as the option for Replace Drivers, and with No as the option to make this printer the Default Printer.

When you click the Preconfigured File button and choose one of the XeroxPrintersToInstall[Language].xml files, the preconfigured settings for each printer model are added to the Configuration Information box. You may then:

modify the preconfigured settings

delete printers

configure connection settings

configure a silent installation

choose to install documentation

For more information about the XeroxPrintersToInstall[Language].xml file and the supported printer driver languages, see Supported Driver Languages on page 2-22.

NOTE: Saving the file overwrites the preconfigured settings with your new settings.

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Setting Up Connection Types

With the Xerox Printer Configuration Utility, you have the option to set up configuration files for multiple printers, which may have different connection types. For example, one printer may have a Peer To Peer connection and another printer may have a connection through a network printer server. The following configuration procedures describe first the procedures for a Peer To Peer connection and then for a Network Printer Server connection.

To set up a configuration file:

1 Insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program opens.

2 Choose a language and click OK.

3 Click Utilities > Xerox Printer Configuration Utility.The Xerox Printer Configuration Utility opens.

4 Select a language on the Welcome tab to view the utility.

Figure 2-5: Xerox Printer Configuration Utility, Welcome Tab

nstalling Windows Printer Drivers

5 On the Configuration tab, select one or more languages in which to configure a driver.

6 Select a printer model.

7 Choose a driver. The printer model and driver information appear in the Configuration Information box.

You may choose other drivers for this printer and also select other printers and drivers at this time to add to the Configuration Information box.

Figure 2-6: Xerox Printer Configuration Utility, Configuration Tab

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8 Select from these options:

Silent InstallationSimplifies installation for the user. After the user opens the zip file you send containing the configuration and installation files and clicks the Install.exe file, the printer drivers are automatically installed on the users workstation.

Install DocumentationPlaces the CentreWare Print and Fax Drivers Guide on your workstation. The document is placed at ...\Program Files\Xerox\<Xerox system name>.

9 Select a printer from the Information box.

10 Click Connection.... The Connection dialog opens.

Choose either a Peer To Peer or Through Network Printer Server connection and complete the associated dialogs.

NOTE: You may configure only one printer and driver at a time. After the printer has been configured with a connection type, the printers check box in the Configuration Information box is unchecked. You may select another driver for the same printer and configure a connection or you may select another printer to configure.

Figure 2-7: Connection Dialog. Peer To Peer Connection is selected.

nstalling Windows Printer Drivers

Peer to Peer

a) Select Peer To Peer

b) Enter the IP Address of your Xerox system and click OK. The printer is configured with a Peer to Peer connection and the printers IP address is added to the Connection column of the Configuration Information box.

Through Network Printer Server

a) Choose Through Network Printer Server.

b) Enter the network printer path or click Browse to browse to a shared printer.

c) Click OK. The network path to the printer is added to the Connection column of the Configuration Information box and the printer is configured through the network print server.

After the printer has been configured with a connection type, the printers check box in the Configuration Information box is unchecked. You may select another driver for the same printer and configure a connection or you may select another printer to configure.

NOTE: After the printer has been configured with a connection type, the printer's check box in the Configuration Information box is unchecked. You may select another printer to configure.

Installing Printer Drivers on Windows Networks 2-17

2-18 I

11 Make your Replace Driver and Default Printer selections. Click the cell to toggle between options.

12 Click Browse to open a Browse for Folder dialog and browse to the location of the printer driver files on the network.

13 Click OK to add the location of the printer driver files to the configuration file.

14 Click Save when you are ready to save the configuration file. A Save As dialog opens. Choose a different folder than the default folder, otherwise you will overwrite the default Preconfigured File.

If you are managing configuration files for multiple user groups, see Managing Configuration Files for Multiple User Groups on page 2-21.

15 Click Save. Your settings are saved to the XeroxPrintersToInstall[Language].xml file in the folder ...\Packet.

If you have chosen to configure the driver in more than one language, save the configuration file for each language separately to the same Packet folder.

For more information about XeroxPrintersToInstall[Language].xml, see Supported Driver Languages on page 2-22.

nstalling Windows Printer Drivers

Distributing Installation Files When you have set up and saved your configuration file(s) to the Packet folder, you are ready to distribute printer driver installation packet to users. You may want to send one of the following notes depending on whether it will be a Silent Installation or User Installation.

Silent Installation - Note to User

I have attached a zip file that enables you to install printer drivers.

1 Save the file to a temporary folder or to a folder on the desktop.

2 Unzip the file.

3 Double-click the Install.exe file. The printer drivers install automatically.

User Installation - Note to User

I have attached a zip file that enables you to install printer drivers.

1 Save the file to a temporary folder or to a folder on the desktop.

2 Unzip the file.

3 Double-click the XPIU.exe file. The Xerox Printer Installation Utility opens.

4 On the Welcome tab, select a language to view the utility.

5 On the Configuration tab, select the language you want for your driver.

6 Click the Help button to open the Help system.

7 In the Table of Contents, open How To Install a Xerox Printer Driver.

8 Continue with the instructions in the procedure: To install printer drivers using the configuration file defaults.

Installing Printer Drivers on Windows Networks 2-19

2-20 I

Installing Printer Drivers on a PC After you have received the printer driver installation zip file from your system administrator, there are two ways to install printer drivers on your PC:

Silent Installation

User Installation

Silent Installation

Your system administrator sends you a zip file containing the installation files to automatically install your printer drivers.

To install printer drivers automatically:

1 Save the file to a temporary folder or to a folder on the desktop.

2 Unzip the file.

3 Double-click the Install.exe file. The printer drivers install automatically.

User Installation

Your system administrator sends you a zip file containing all the files you need to install your printer drivers. Included in these files is a configuration file with all your printer driver settings.

To install printer drivers using the configuration file defaults:

1 Save the installation zip file your system administrator has sent you to a temporary folder or to a folder on the desktop.

2 Unzip the file and click XPIU.exe. The Xerox Printer Installation Utility opens.

3 Select a language on the Welcome tab to view the utility.

4 On the Configuration tab, select a language for your driver.

5 Click Configuration File.

6 Open XeroxPrintersToInstall[Language].xml. The printer drivers with the standardized settings preconfigured by the system administrator appear in the Configuration Information box. See Supported Driver Languages on page 2-22.

7 Click Install. The printer drivers are installed.

nstalling Windows Printer Drivers

Managing Configuration Files for Multiple User Groups To manage configuration files for different groups of users that use separate printers, you can create separate configuration files for each group.

To manage configuration files for multiple user groups:

1 Follow the procedures to set up a configuration file for users. See Configuring Installation Files on page 2-13.

2 Save the file for a group of users to a specific folder for that group.

3 Return to the Information box, repeat the configuration process for the next group of users, and save the file to a different folder for that group.

For example, for Group A, save the configuration file to ...\Group A \ Packet \ XeroxPrintersToInstall[Language].xml. For Group B, save the configuration file to ...\Group B \ Packet \ XeroxPrintersToInstall[Language].xml.

NOTE: There is only one configuration file for each supported language XeroxPrintersToInstall[Language].xml. Do not change the name. If you do, the Xerox Printer Installation Utility will not recognize the file. Saving a file with the same name to a common folder overwrites the previous configuration settings.

Installing Printer Drivers on Windows Networks 2-21

2-22 I

Supported Driver Languages

You may configure the printer driver in several languages at the same time. Choose the Select Drivers Language button on the Configuration tab. A list of supported languages opens. Make your language selections.

When you save your settings on the Configuration tab, you will have a configuration file, XeroxPrintersToInstall[Language].xml, for each chosen language.

For example, XeroxPrintersToInstallFRA.xml is the configuration file for a driver configured in French or XeroxPrintersToInstallITA.xml for a driver configured in Italian.

If you choose a language to configure the driver, but that language is not found on a users operating system, the driver defaults to English. The supported languages are listed below with a list of the language abbreviations that are used in the configuration file, XeroxPrintersToInstall[Language].xml.

Supported Languages and Abbreviations

ENU English US NLD Dutch

FRA French ITA Italian

DEU German PTB Brazilian Portuguese

ESN Spanish

nstalling Windows Printer Drivers

Point and Print Installations This procedure assumes that a Xerox system on a network server has been installed with the appropriate CentreWare printer driver prior to performing Point and Print.

If you would like to standardize the device settings and document settings for the NT/ 2000/XP printer drivers, see Preconfiguring Default Driver Settings on page 2-24 before installation.

To perform a Point and Print installation:

1 At the client workstation, access the desired network Xerox system through Network Neighborhood (NT) or My Network Places (2000/XP). Browse to your printer.

2 Do one of the following;

Double-click the Xerox system icon. At the prompt, select to install the printer driver.

or

Right-click the Xerox system icon. At the prompt, select to install the printer driver.

or

Click the Xerox system icon. Drag and drop the printer icon on the Printers folder. (not recommended)

3 The appropriate files for the selected Xerox system download to the client workstation.

Installing Printer Drivers on Windows Networks 2-23

2-24 I

Installing Printer Drivers on Other Networks The Xerox Installer supports Windows networks. To install drivers on other networks use Microsofts Add Printer Wizard.

Configuring Printer Drivers To use the Xerox system printer drivers most effectively, you will need to configure the drivers to reflect options available on your Xerox system. You can configure the drivers in one of the following ways:

Preconfigure standard device and document settings in the driver prior to distributing them for installation.

Configure installable options directly at a workstation.

Preconfiguring Default Driver Settings You may want to standardize the default settings for your Windows printer drivers before making them available for installation on individual workstations. There are two categories of driver settings that you can preconfigure:

Device Settingsrefers to installable options such as a High Capacity Feeder and Finisher.

Document Settingsrefers to document options such as portrait or landscape orientation and PostScript options.

This preconfiguration process involves copying the printer driver files from the CentreWare Print and Fax Drivers CD to a server installation directory, installing a driver on a workstation, selecting the default device and document settings that you want to establish, saving those settings in the driver, and copying the configuration file to the installation directory on the server to overwrite the previous defaults.

NOTE: This process can be performed in both Windows and non-Windows network environments (such as NetWare), and should be performed initially on an individual workstation to minimize impact to the server or potential down- time. After the preconfiguration process is completed at the workstation the files are copied to the server.

nstalling Windows Printer Drivers

To modify the driver default settings:

1 At a workstation, insert the CentreWare Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program displays the available selections.

or

If the AutoRun is disabled on your workstation, open My Computer and double- click the CD-ROM drive. Double-click the Setup.exefile. The AutoRun program displays the available selections.

2 Chose a language and click OK.

3 Select Browse CD and browse to the printer driver files for your Xerox system. For information about the driver files, see Locating Installation Files on the CD on page 2-29.

4 Copy the printer driver files for your Xerox system to the driver installation directory on the server.

5 Install the printer driver files for your Xerox system to your workstation.

6 On the desktop, select Start > Settings > Printers or Start > Printers and Faxes and right-click the printer.

7 Choose Properties.

8 Select the Configuration tab and choose the settings you want as your default settings.

9 Select the Device Settings tab and choose the settings you want as your default settings.

NOTE: For more information about installing the printer driver with the Xerox Printer Installation Utility, see Direct Installation on page 2-5. You may also use the Microsoft Add Printer Wizard.

Configuring Printer Drivers 2-25

2-26 I

10 Expand the Override/Restore Defaults option on the Device Settings tab.

11 Select Save Current Settings as Default. A Save button appears.

12 Click Save. The configuration and device settings are saved as the default settings.

13 If you want to modify the default document settings, continue with the following steps. Otherwise, close the Properties dialog and continue with step 14.

a) Do one of the following:

For 2000/XP drivers, select the General tab and click Printing Preferences. The Printing Preferences dialog opens.

For NT drivers, close the Properties dialog. Right-click the printer and select Document Defaults.

b) Make your selections from the available tabs.

c) Select the Advanced tab.

d) Expand the Override/Restore Defaults option.

e) Select Save Current Settings as Default. A Save button appears.

f) Click Save to save each setting on every tab of the printer driver as the default setting.

14 Click OK to close the Printing Preferences dialog and the Properties dialog in 2000/XP or click OK to close the Document Defaults dialog in NT.

15 Copy the driver filename.dyc file created on your workstation in the \Windows\System32\Spool\Drivers\W32x86\3 directory (for XP), \WinNT\System32\Spool\Drivers\W32x86\3 directory (for 2000, \WinNT\System32\Spool\Drivers\W32x86\2 directory (for NT).

16 Paste the driver filename.dyc file from your workstation to the driver installation directory on the server to overwrite the driver filename.dyc file on the server with the new file that contains the preconfigured driver default settings.

Any drivers installed from this directory will now contain the default settings you selected.

nstalling Windows Printer Drivers

Configuring Installable Options at the Workstation You may want to configure installable options at a user workstation.

To configure the Installable Options at the workstation:

1 At the desktop, click Start > Settings > Printers or Start > Printers and Faxes.

2 Right-click the appropriate printer icon and select Properties.

3 Select the Configuration (System Configuration) tab.

NOTE: You may need Administrator rights on the workstation to perform these steps.

Figure 2-8: Configuration Tab on the Properties Dialog

Configuring Printer Drivers 2-27

2-28 I

4 Click Installable Options and select the options that are available on your Xerox system.

5 Click OK to save the settings and OK to close the Properties dialog.

6 Click OK to close the printer driver.

Figure 2-9: Installable Options Dialog

nstalling Windows Printer Drivers

Locating Installation Files on the CD The installation .inf files for Windows Postscript (PS) and PCL printer drivers are located in the Drivers folder of the CentreWare Print and Fax Drivers CD. If you want to browse to, or access these files, locate the Drivers folder and open the Windows folder, as well as the folder for your particular Xerox system model, for example, DT120.

The Xerox system model folder contains individual driver folders categorized by driver typePS and PCLand Windows operating system (NT, 2000, or XP). Therefore, the installation files (.inf) for a Windows 2000 PostScript driver for a DocuTech 120 C/P are located in: ...\Drivers \ Windows \ DT100_120 \ PS_120_W2K_XP \ x120ps.inf

Locating Installation Files on the CD 2-29

2-30 I

Uninstalling Windows Printer Drivers

For Windows NT

To uninstall the Windows NT printer drivers:

1 At the desktop, click Start > Settings > Printers.

2 Right-click on the icon for the Xerox system you want to delete and select Delete.

3 A confirmation message appears. Click Yes to delete the printer driver.

4 Reboot the workstation.

For Windows 2000/XP

To uninstall the Windows 2000 and XP printer drivers:

1 At the desktop, click Start > Settings > Printers or Start > Printers and Faxes.

2 Right-click on the icon for the Xerox system you want to delete and select Delete.

3 A confirmation message appears. Click Yes to delete the printer driver object.

4 Rebooting your workstation is recommended.

5 Open the Printers folder. Start > Settings > Printers.

6 Right-click in a blank area of the folder. A drop-down menu opens.

7 Select Server Properties. A Properties dialog opens.

8 Select the Drivers tab.

9 Select the printer driver you want to remove.

10 Select Remove. The printer driver is removed.

11 Reboot the workstation.

NOTE: Before you uninstall CentreWare Windows printer drivers, ensure that the Xerox system you are deleting is not the default printer. If so, select another printer as the default.

nstalling Windows Printer Drivers

3

Getting the Most From Your Printer Driver

With the CentreWare printer drivers, you have an invaluable tool to save you time and increase your productivity. These drivers offer you over thirty-five feature options, depending on the type of driver and the installable finisher options, for you to choose how your document will look and print.

The Help system is the primary source for information about using the printer drivers. At any time, you can access the Help system through the Help buttons on the driver. For help on a single item in some drivers, click on the question mark (?) at the upper right hand corner of the tab. If that is not available in your driver, right-click the feature title to access the pop-up help. Through the Help system, you also have access to two quick reference cards about printer driver features. They were developed so that you can print and post them for a handy reference.

Whats in this chapter:

Driver Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Driver Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Quick Reference Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3-1

3-2

Driver Structure The driver arranges the features on six tabs: Paper/Output, Special Pages, Image Options, Layout/Watermark, Advanced, and Job Notes.

The features on the tabs are organized for your convenience with the most frequently used features available to you when you open the driver. Small icons are placed next to the features so that you can quickly find the features you want. Use the drop-down list or click the icon next to the feature to review the feature options.

Figure 3-1: Printer Driver Interface

Getting the Most From Your Printer Driver

Tabs Features vary on the driver tabs depending on the driver type and installable options.

General Tabs These driver tabs are accessed through your applications print dialog. Driver setting changes on these tabs apply to the open document and application, and are temporary.

The Paper/Output tab has the most frequently used features. For example, you can choose to print on two sides of the paper, select specific media on which to print, or hold your print job. The Paper/Output tab also presents the finishing options, which may includedepending on the type of finisher you have installedcollate, staple, or fold options.

The Special Pages tab has features for adding Covers, Inserts, and Exceptions (specifying media/page characteristics on a per page basis).

The Image Options tab groups together those features that are related to image manipulation, such as Reduce/Enlarge, Lighten/Darken, or Mirror Image, a feature that flips the image from left to right, thereby reversing the image and all associated text.

The Layout/Watermark tab contains all features that relate to Booklet Layout and Watermarks.

The Advanced tab contains those features that infrequently change once set, such as custom paper size setup, TrueType Font options, Default Paper Sizes, and Xerox Job Ticket setup.

The Job Notes tab enables you to attach special transmission information and/or processing messages to a print job.

Driver Structure 3-3

3-4

Default Tabs These driver tabs are accessed through the Printers folder and may be available only with administrative rights. From the desktop select Start > Settings > Printers and Faxes. Right-click on your printer icon and select Properties.

The Device Settings tab on the Properties dialog contains features that relate to font settings and PostScript settings.

You can modify the default settings by doing one of the following:

For 2000/XP drivers, make your configuration, installable options, and device settings selections. Select the General tab and click Printing Preferences. The Printing Preferences dialog opens. Make your selections and then save the new default settings through the Override/Restore Defaults option on the Advanced tab.

For NT drivers, make your configuration, installable options, and device settings selections. Save the new default settings through the Override/Restore Defaults option on the Device Settings tab. Close the Properties dialog. Right-click the printer and select Document Defaults. The Document Defaults dialog opens. Make your selections and then save the new default settings through the Override/Restore Defaults option on the Advanced tab.

Getting the Most From Your Printer Driver

Driver Help System The Help system is the primary source for information about using the printer drivers. Each driver tab has a Help button for easy access to the Help system. Through this Help button you can call up information on any feature on that tab or any other tab. Among the useful items in the Help system is a menu of How To... procedures for each feature, for example, How To Print Booklets.

The Help also has information about problem solving and various constraint information such as, media size, media type, and finishing constraints.

Quick Reference Cards Feature Finder CardsUse this card to find out what a printer driver is, where it is located, and how to use it. The card also contains the location on the printer driver of each feature. Print the card to remind you of the many options you can use and where they are located on the printer driver.

Feature FactsUse this card to learn what you can do with some selected features to enhance the printing of your documents. Print the card and post it as a handy reference.

Driver Structure 3-5

3-6

Getting the Most From Your Printer Driver

4

Problem Solving

Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarting the application, the workstation, or the printer will resolve the problem. This chapter includes tips for troubleshooting a problem.

Whats in this chapter:

Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4-1

4-2 P

Troubleshooting a Problem When a problem persists, document the error messages and gather information to define the problem. The following problem-solving procedures are recommended:

Accurately define the problem. When, where, and how does the problem occur?

Reproduce the problem. Can the problem be reproduced consistently or is it an intermittent problem?

Ask other users if they have encountered the problem, and keep a log to track problem occurrences.

Examine the data for trends and the common attributes that may be related to the problem. For example, does the problem occur only with a specific printer or on a specific workstation/network configuration?

Review the product documentation, including the README files and problem solving topics, to see if any similar problems are documented.

If a cause and solution to the problem cannot be identified, call the Xerox Welcome Center to report the error information. Provide the support representative with the documentation that you have gathered to define the problem.

roblem Solving

Index

A Adobe Acrobat Reader 1-9 Applications 1-8

C CentreWare print and fax drivers

Applications 1-8 Configuring Installable Options

Manually 2-24 Configuring Installation Files 2-13 Configuring printer drivers 2-24 Copying Files to the Network 2-12

D Direct Installation

Client/Server Connection 2-8 Peer to Peer Connection 2-5

Distributed Installation Configuration File 2-14 Configuring Installation Files 2-13 Copying Files to the Network 2-12 Distributing Installation Files 2-19 Installing Printer Drivers on a PC 2-20 Setting up Connection Types 2-14 Silent Installation 2-20 User Installation 2-20

D

D

D

G G

H H

I I

I

I

CENTREWARE PRINT AND FAX DRIVERS GUIDE

istributing Installation Files 2-19 Silent Installation Note 2-19 User Installation Note 2-19

river Help System About 3-5

river Structure 3-2

etting the Most From Your Printer Driver 3-1

elp for print and fax drivers 1-9

nstallation Files Location on CD 2-29

nstaller Requirements 2-2

nstalling Direct Installation 2-4 Distributed Installation 2-4 Printer Drivers 2-4 Printer Drivers on a PC 2-20

INDEX-I

L Languages

Supported 2-22 Locating Installation Files on the CD 2-29

M Managing Configuration Files for Multiple

User Groups 2-21

P PCL 1-5 Point and Print 2-23 PostScript 1-5 PPD Files

DocuTech 1-7 Preconfigured File 2-13 Print and fax drivers

Applications 1-8 Overview 1-3

Printer Drivers Configuration 2-24 Installing 2-4 Requirements 2-2 Tabs 3-3

Problem Solving 4-1

R Release

Whats New 1-2 Requirements

Installer 2-2 Printer Drivers 2-2

S Setting up Connection Types 2-14 Silent Installation

About 2-16 Note 2-19

S

T T

T

U U

U

W W W W

X X

INDEX-II

u

Manualsnet FAQs

If you want to find out how the CentreWare Xerox works, you can view and download the Xerox CentreWare Software Print Guide on the Manualsnet website.

Yes, we have the Print Guide for Xerox CentreWare as well as other Xerox manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Print Guide should include all the details that are needed to use a Xerox CentreWare. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Xerox CentreWare Software Print Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Xerox CentreWare Software Print Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Xerox CentreWare Software Print Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Xerox CentreWare Software Print Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Xerox CentreWare Software Print Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.