Contents

Xerox PhaserShare Networking Installer Instruction Manual PDF

Pages 186
Year 1999
Language(s)
English en
1 of 186
1 of 186

Summary of Content for Xerox PhaserShare Networking Installer Instruction Manual PDF

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Colors generated by Phaser Color Printers are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards... Use current PANTONE Color Reference Manuals

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1 Network Printing with Tektronix Color Printers Key components for networking Tektronix color printers 1 Network installation overview 6 The printers Configuration Page 6 How to tell which protocols are enabled 8 The printers networking software 8 Support for DOS systems 10 Tektronix PhaserPrint for UNIX software 10

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7 TCP/IP Printer Configuration (All Platforms) Setting the printers IP addressing parameters 55 General information on setting IP parameters (front panel) 57 Setting IP parameters: Phaser 840 printer front panel 57 Setting IP parameters: Phaser 740 printer front panel 58 Setting IP parameters: Phaser 780 printer front panel 60 Setting IP parameters: Phaser 360 printer front panel 63 Setting IP parameters: RARP or BOOTP 65 Setting IP parameters: DHCP 66 Supported BOOTP/DHCP fields 68 Enabling and disabling RARP and BOOTP/DHCP (front panel) 69 Setting IP parameters: PhaserLink Printer Management Software 73 Controlling host access 76 Receiving printer status 79

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13 Printer Management Job accounting 129 PhaserLink PDF Direct Printing 130 Phaser 840 Intelligent Ready 131 PhaserLink Status Notification (Email Notification) 132 Usage Profile reports (Phaser 840, 740 and 780 printers only) 133 Printing Usage Profile reports from the front panel 134 Printing verbose Usage Profile reports from the front panel 135 Printing Usage Profile reports from PhaserLink Printer Management Software 136 Sending Usage Profile reports via email from the front panel 136 Sending Usage Profile reports via email: PhaserLink Printer Management Software 138 Controlling Usage Profile email reporting 139 Email to Tektronix 140 Reading Usage Profile reports 141 Report fields 142 Logs 147

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16 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 169 Resetting your printer using the Apple Printer Utility 170

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PhaserLink Printer Management Software... PhaserLink Printer Management Software is internal printer software that provides printer status and supports printer management through a World Wide Web browser... For more information, see Chapter 12, PhaserLink Printer Management Software...

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PhaserShare Series B Fast Ethernet card... This card is equipped with a combined 10BaseT and 100BaseTx connector and a 10Base2 (BNC) connector... The combined 10BaseT/100BaseTx connector can be connected to either a 10BaseT or 100BaseTx network, and it will automatically adjust to the correct data rate using a process called auto-negotiation... If no connection is made to the 10BaseT/100BaseTx connector, the card is prepared to communicate using the 10Base2 connector...

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PhaserLink Printer Management Software... If the Adobe PostScript field reads Adobe PostScript Level 3 Version, the interface is Series B... If the field reads Adobe PostScript Level 2 Version, the printer supports PhaserShare network cards (not Series B)... The Adobe PostScript field is on the View Printer Information page or on the View and Configure General Settings page, depending on the printer type... Links to these pages can be accessed by clicking the Configuration link... For more information on PhaserLink Printer Management Software, see Chapter 12, PhaserLink Printer Management Software...

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Environments supported Tektronix Phaser printers are compatible with mixed PC, Macintosh, and UNIX environments... The printer automatically switches between the printers ports and network protocols to service all computers on the network...

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Phaser printers are compatible with Banyan Vines and Microsoft LAN Manager servers; however, third-party interfaces are required... Contact Tektronix Technical Support for more information (see Chapter 14, Getting Help)...

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This step is necessary if the printer is to be equipped with an optional network card... It is not necessary when using the printers built-in Ethernet connector... This step is done at the factory when a network card is purchased initially with your printer...

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Printing a Configuration Page: PhaserLink Printer Management Software 1... From the printers home page, click Configuration; this displays the View

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The printers networking software The printer is shipped with a software CD-ROM, which contains software that you may need to install your printer on a network... The CD-ROM also contains on-line documentation, printer drivers, and other printer software... A single integrated installer is used to install printer drivers and other software...

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4... If you are running the installer on a computer that has NetWare software installed, you can also check the boxes to install the PhaserShare Administrator software... For more information on the PhaserShare Administrator software, see Chapter 5, PhaserShare Administrator Software for NetWare Networks...

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For information on how to use the DOS configuration files, see the README files on the printers CD-ROM... PC users will find the README file for the PostScript utility files in the UTILS directory; the README file for NWSET is in the NETWARE directory... (Macintosh users will find the ReadMe file for the PostScript utility files in the Network Utilities folder)...

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PhaserShare Series B network cards work with the Phaser 840, 740, 780, and 360 printers... Printers that work with PhaserShare Series B network cards have a built-in PhaserShare Series B Ethernet interface on the rear panel... Earlier printers (Phaser 380, 350, 340, 560, 550, 540, and 600) may be equipped with earlier PhaserShare network cards; these printers have no built-in network connections on the rear panel... If you are not sure which network interface your printer has, see Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards on page 3...

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4... Twisted pair connection indicator; on indicates a working connection to a hub, off indicates no connection to a hub... If the 10Base2 connector (6) is used, this indicator is off...

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C A U T I O N Do not use silver satin telephone extension cables for 10BaseT networks, either as drop cords or as patch cables in the wiring closet... (Silver satin cables are flat, usually silver or gray, with 28-gauge stranded or tinsel conductors... ) Do not use shielded twisted pair cable intended for IBM Token Ring networks or voice-grade (level 1 or 2) unshielded twisted pair cable for wiring runs... These cables do not meet the requirements for 10BaseT and will lead to unreliable operation...

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PhaserShare Series B Token Ring card The PhaserShare Series B Token Ring port conforms to the IEEE 802... 5 standard... With the PhaserShare Series B Token Ring card, you can connect the printer directly to a Token Ring network using shielded twisted pair (STP; IBM Type 1) or unshielded twisted pair (UTP; IBM Type 3) cables... Contact your dealer to obtain adapters and cables...

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N O T E If you received your printer with the Token Ring card already installed, you must turn off the printer and remove the card before you change the jumper setting...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Confirm, the printer resets... To return to normal operation without resetting the printer, press Exit (the far right button); Printer Menu appears on the top line of the display... Press Exit again; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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Unknown Route Used when the printer is searching for a route to a specific network node... Changes the default frame type for source route broadcasts... Unknown Route is ignored if Frame Routing is set to Transparent...

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Before performing this procedure, you must install the script on your host computer... If you have not already installed the file, see Extracting files from unix... tar on page 52... Your host spooling system must also be configured; see Chapter 8, TCP/IP Host Configuration (UNIX)...

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8... Use the host spooling system (for example, lpr or lp) to send the file you created in Step 3b to the printer; this stores the Token Ring information in the printers internal memory, where it is retained over a reset or power cycle...

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For information on connecting to your printer via PhaserLink Printer Management Software, see Accessing printer information from a browser on page 124... For general information on PhaserLink Printer Management Software, see Chapter 12, PhaserLink Printer Management Software...

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PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card, you can connect the printer to a LocalTalk network... Both the LocalTalk connection on the card and the Ethernet connector on the printers rear panel are simultaneously active...

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N O T E Depending on the type of LocalTalk cables you use and your network configuration, you might need to use terminators at certain points in the installation... Refer to the documentation for your LocalTalk connectors and cables for details...

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Your printer should be set up, connected to the network, and turned on... See your printers user documentation for information about setting up and turning on the printer... For information about connecting the printer to the network, see Chapter 2, PhaserShare Series B Network Interfaces...

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N O T E It is possible for the Printer Name field on the Configuration Page to be blank... When the printer is powered up, it uses a default name and then checks to see that no other printer on the network has the same name... If enough printers with the same default name are present it can take several minutes for the printer to establish a unique name... If the name field is blank, wait a short time and reprint the Configuration Page...

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The added number appears in the Chooser, on the printers front panel, and on the Startup Page... On the Configuration Page, the name, without the characters @ : = *, and with the added number, appears in the EtherTalk, LocalTalk, and TokenTalk areas... The Printer Name under General Information is the name as it was set, not as it appears in the Chooser...

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4... Click the triangle to the left of Printer Preferences... Click the triangle to the left of Name; this displays a dialog box containing a field for the printers name... Enter the new name in the field...

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You can also change the printers zone using PostScript utility files; see the README files on the printers CD-ROM... The Macintosh README file is in the Network Utilities folder; the PC README file is in the UTILS directory...

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If there is no node number, verify that the printer is properly cabled to the network... Test the cable segment by plugging in a new cable segment or using the cable segment of a printer that is in the Chooser...

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Supported NetWare versions The printers NetWare interface has been tested with NetWare versions 3... 12, 4... 1, and 4... 11... It should work with any NetWare server that uses NetWares QMS (Queue Management System) to manage and service print queues... These servers include 80286-, 80386-, and 80486-based servers running other versions of NetWare (for example, versions 2... 15, 2... 2, 3... 0, 3... 11, 4... 0), DOS and OS/2-based systems, VMS servers, and servers running UnixWare... The PhaserShare NetWare interface is not compatible with systems running NetWare Lite...

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Other features The printers NetWare interface supports up to 32 queues and eight file servers in any combination when in bindery mode... No additional VAPs (Value Added Procedures), NLMs (Network Loadable Modules), or TSRs (Terminate Stay Resident programs) are required to install your Tektronix printer on the network...

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NWCONFIG... PS (Tektronix utility file)... In DOS environments and other non-Windows environments, you can use this to configure the printer for NetWare 4... x networks... The PostScript code contained in the file NWCONFIG... PS is also available in a Macintosh file called Configure NetWare... For more information on NWCONFIG... PS, see the README file in the UTILS directory of the printers or CD-ROM... For more information on Configure NetWare, see the ReadMe file in the Network Utilities directory of the printers or CD-ROM...

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To start the PhaserShare Administrator, double-click the PhaserShare Administrator icon... Refer to your Windows documentation for complete information on how to start applications... For information on installing the PhaserShare Administrator, see Installation on page 44...

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N O T E If the printer does not show up in the list of available printers, there could be a network hardware problem, an incorrect frame type, or incorrect search options settings (see Printer does not appear in the Main window printer list on page 36)...

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2... Make sure that NetWare is enabled on the printer... This is reported on the printers Configuration Page in the NetWare field... For information on enabling and disabling protocols, see Chapter 15, Disabling Protocols...

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N O T E The PhaserShare Administrator displays an SNMP error when the client computer running the PhaserShare Administrator is not attached to a file server with the same frame type as the printer is using... The same error is displayed if a version of the PhaserShare Administrator below 3... 6 is used to configure a Phaser 740, 780, or Phaser 360 printer... The Printer Not Responding dialog box is displayed with the message: This printer is not responding to SNMP queries... Please check the printer and try again... Click OK and correct the problem...

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c... The Authorized print servers window and the Printers servicing print queues window should list the names of the objects linked to this print queue... If a print server object is not linked to this print queue, create or modify a print server object and assign it to this print queue... If a printer object is not linked to this print queue, create or modify a printer object and assign it to this print queue... See the NetWare user documentation for more details...

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4... Verify that the password the printer saved (if one was set) is the same as the one on the file server... Mismatched passwords can result if PCONSOLE, rather than the PhaserShare Administrator, is used to set the password... Use the PhaserShare Administrator to enter a new password to ensure that they are the same... In the Print Server tab, click Set Password; this displays the Set Password dialog box... Enter the password in both fields and click OK...

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N O T E If you are attempting to perform any front panel procedure and you dont see the expected menu choices, the front panel may be locked... For information on how to unlock it, see If the front panel is locked on page 167...

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If you have changed any parameters that require a printer reset to take effect, you are prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit (the far left button); the printer returns to normal operation, but the changes you have made do take effect until the next time the printer is reset...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Confirm, the printer resets... To return to normal operation without resetting the printer, press Exit (the far right button); Printer Menu appears on the top line of the display... Press Exit again; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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Printer management... The PhaserShare Administrator is a valuable printer management tool for network administrators... With real time printer messages and access to a remote printer control panel, administrators can resolve many printing problems without leaving their desks... By using the Notify List to send printer alerts, the network administrator is the first to know if a printing problem exists...

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NetWare configuration with the PhaserShare Administrator The PhaserShare Administrator allows you to configure and administer your Tektronix printer and the queues it services, while providing functionality not available with PCONSOLE... The PhaserShare Administrator allows you to control parameters that can be set from PCONSOLE... It also allows you to control the following printer-specific parameters not supported by PCONSOLE:

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Network install... This method allows you to specify a drive and directory on a NetWare file server in which to place the files needed for the installation... You can then install the software from that directory to designated workstations using the standard install...

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3... The installer places (by default) the PhaserShare Administrator icon in a folder/group called PhaserTools... To start the PhaserShare Administrator, double-click the PhaserShare Administrator icon, or start the application using one of the standard Windows methods... Refer to your Windows documentation for complete information on how to start applications...

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The list is constructed according to the search options that are currently active... You can control the list to display only certain types of printers based on search options that you specify... To display the Search Options dialog box, click Search Options... For more information on controlling the list with search options, see Specifying search options: the Search Options dialog box on page 48...

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Specifying search options: the Search Options dialog box 1... In the Main window, click Search Options; this displays the Search

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The field at the bottom of the Select by area allows you to enter specific information after you have chosen a selection option... This field functions either as a fill-in field or a pull-down menu, depending on what selection option you have chosen... For example, if you choose Printer Name, type a printer name in the field... If you choose File Server, the field becomes a pull-down menu displaying the file servers your workstation is attached to... Select a file server from the pull-down menu...

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If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator... If you still get the same dialog box when you select the printer, there are several possible causes:

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This chapter provides an overview of TCP/IP configuration... For detailed printer configuration instructions, refer to Chapter 7, TCP/IP Printer Configuration (All Platforms); for host configuration instructions, refer to the chapter for your environment:

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Extracting files from unix... tar The file unix... tar contains all shell scripts and other files needed for network configuration in UNIX environments... The file is in UNIX tar format... The file is included with your printers networking software...

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Use Tektronix-supplied UNIX shell scripts to generate PostScript configuration files... Send PostScript configuration files to the printer...

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Setting the printers IP addressing parameters Obtain the information listed in the following table... It might be helpful to write down this information so that you can refer to it later when you are performing the configuration...

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Printer-based printer configuration (using a downloaded configuration file)... This method can be used on hosts that do not have RARP, BOOTP, or DHCP... Use a Tektronix-provided shell script to prepare a configuration file... When you send the file to the printer, the IP addressing information is stored in the printers memory, where the printer reads it when reset... See Setting IP parameters: PostScript utility file (UNIX only) on page 71...

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When you are setting the IP addressing parameters from the front panel, you can accept these default values or change them... However, if you return to the front panel later to change the IP address, the network mask and broadcast address are reset to these default values, and you will have to set them as well if you want values different than these defaults...

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b... Press the left or right arrow buttons to highlight the 3-digit part of the address that you want to set... Press the up or down arrow keys to change the numbers...

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N O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printers defaults; see Printer defaults for network mask and broadcast address on page 57...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit (the far left button); the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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N O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printers defaults; see Printer defaults for network mask and broadcast address on page 57...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Confirm, the printer resets... To return to normal operation without resetting the printer, press Exit (the far right button); Printer Menu appears on the top line of the display... Press Exit again; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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N O T E When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printers defaults; see Printer defaults for network mask and broadcast address on page 57...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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N O T E The printers BOOTP and RARP implementations do not support booting across a router... The BOOTP or RARP server (host) and client (printer) must be connected to the same Token Ring or Ethernet segment, or to segments interconnected only by repeaters and/or bridges... However, with certain hosts (such as OS/2) on Token Ring networks, the server and the client must be on the same Token Ring... Furthermore, the printers BOOTP and RARP implementations do not support booting between Token Ring and Ethernet segments...

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3... Define the lease... A lease is a pre-determined time that the printer holds the IP address... When the lease time expires, the printer queries the DHCP server again to renew its lease of the IP address... It is recommended that you set the lease to Unlimited...

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7... Using Add Printer Wizard (Windows NT 4... 0) or Print Manager (Windows NT 3... 5x), verify that a Windows NT printer port refers to the printers IP address or DNS name... See Chapter 10, Windows NT for more information...

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For UNIX Ethernet: ethernet or ether for 10-Mbit Ethernet (DIX encapsulation); ieee802 for IEEE 802 Ethernet (SNAP encapsulation)... For UNIX Token Ring: token ring For OS/2 Ethernet or Token Ring: ether

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Enabling and disabling RARP and BOOTP/DHCP (front panel) RARP, BOOTP, and DHCP can be enabled and disabled from the front panel... The default is enabled... When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled... To disable these protocols manually, follow the procedure for your printer:

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit (the far left button); the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Confirm, the printer resets... To return to normal operation without resetting the printer, press Exit (the far right button); Printer Menu appears on the top line of the display... Press Exit again; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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Use BOOTP/DHCP Yes/no... Specifies whether the printer should get its IP address from a BOOTP or DHCP response at power-up... The default is yes... Answer no for a printer-based configuration; this prevents BOOTP or DHCP packets from appearing on the network when the printer is turned on or reset...

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8... Use the host spooling system (for example, lpr or lp) to send the file you created in Step 2b to the printer... This stores the IP addressing information in the printers internal memory, where it is retained over a reset or power cycle... (For more information on setting up queues, see Assigning a print queue to the printer on page 83... )

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Setting IP parameters: arp table entry (address gleaning) This method sets the printers IP address until the next printer reset... Once you have used this method to set the printers IP address, you can use PhaserLink Printer Management Software (see Setting IP parameters: PhaserLink Printer Management Software on page 73) or a PostScript utility file (see Setting IP parameters: PostScript utility file (UNIX only) on page 71) to set the address permanently...

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After setting the printers IP address by one of the methods described previously in this chapter, you can set up the printer for DNS using PhaserLink software, if you have a World Wide Web browser... For more information on PhaserLink software, see Chapter 12, PhaserLink Printer Management Software...

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4... In the Host Access List field, enter the IP addresse(s) or DNS name(s) of the host(s) that will have access to the printer... You can enter addresses or names for multiple hosts by separating them with spaces, up to a total of 256 characters... If you do not enter any addresses, all hosts will have access to the printer...

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3... When prompted, enter the IP addresse(s) of the host(s) that will have access to the printer... You can enter addresses for multiple hosts by separating them with spaces, up to a total of 256 characters... If you do not enter any addresses, all hosts will have access to the printer...

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4... In the Host Access List field, enter the IP addresse(s) or DNS name(s) of the host(s) that will have access to the printer... You can enter addresses or names for multiple hosts by separating them with spaces, up to a total of 256 characters... If you do not enter any addresses, all hosts will have access to the printer...

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Email notification through PhaserLink Printer Management Software PhaserLink Printer Management Software provides email notification, allowing the printer to automatically send email to the system administrator and others when the printer needs attention (for example, paper jams or out of ink)... This email notification capability is supplied by an SMTP client embedded in the printers firmware... For more information, see PhaserLink Status Notification (Email Notification) on page 132...

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With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access... For more information on PhaserLink software, see Chapter 12, PhaserLink Printer Management Software...

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SNMP (UNIX systems only) SNMP (Simple Network Management Protocol) allows you to use an SNMP monitoring station to query the printer remotely for its status... You can provide the following information for the printer to send to your SNMP utility:

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To create a PostScript file to control these parameters, use the script config-SNMP provided with the printers network utilities software...

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Adding the printer to the host table Add the printers name to the host table and assign an IP address to the printers name... Depending on your host system, you may do this one of three ways:

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If you want to print using PhaserPrint for UNIX software, you must use PhaserPrint software to configure your host... Refer to the PhaserPrint for UNIX user manual or the instructions provided with the PhaserPrint for UNIX CD-ROM for configuration information... PostScript and PDF versions of the manual are available from the Tektronix ftp site:

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3... Edit /etc/hosts and add a line that defines the printer's IP address and its name... The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured... The name is the name by which your workstation identifies the printer... (You will enter this same remote name in your /etc/printcap file in the next step... )

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With some printers, PCL must be authorized with an authorization code before it can be used... If you use PCL for the remote printer queue name, make sure that PCL has been authorized in the printer... See your printers user documentation for more information on authorization codes and PCL...

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For Solaris version 2... 6 and later, go to Adding an LPD queue in Solaris on page 88... For Solaris 2... 5x and older, use the sol_apps... tar provided with your printers networking software to avoid a Solaris communication problem... The sol_apps... tar file is also available from the Tektronix ftp site:

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Add the printer to the host table... This is done by either editing the local host table /etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp) server...

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3... Edit /etc/hosts and add a line that defines the printer's IP address and its name... The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured... The name is the name by which your workstation identifies the printer...

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3... Edit /etc/hosts and add a line that defines the printers IP address and its name... The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured... The name is the name by which your workstation identifies the printer...

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10... To process the information, press Enter... Make sure that SMIT finishes with an OK in the upper left hand corner... To return to the first Printer/Plotter Devices menu, press F3...

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6... To process the information, press Enter... Make sure that SMIT finishes with an OK in the upper left hand corner... To return to the first Printer/Plotter Devices menu, press F3...

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10... When you are asked about sending a test file to the printer, type no... (It is recommended that you do not let SAM send a test file because it may not be compatible with your printer... )

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If the ping test succeeds using the printers IP address, but fails using the printers name, check the NIS database, DNS, or /etc/hosts file to make sure that you are using the correct name for the printer... If the ping test fails using the printers IP address, check the cabling and any gateways to make sure that the printer has a working connection...

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Setting the printers IP addressing parameters For information on setting the printers IP addressing parameters, see Setting the printers IP addressing parameters on page 55...

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4... Click the right mouse button on an available Pipe port (0 through 7) and select Settings from the menu; the Settings dialog box is displayed... If ports are not selectable or are unavailable, follow these steps:

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4... In the Settings dialog box, select the Printer driver tab... If the driver is already installed, select the appropriate driver; if the driver is not installed, you must install it:

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Warp Server 4... 0/Warp Connect Warp Server is replacing OS/2 LanServer and also allows printing to Tektronix printers via LPR...

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The Windows NT 4... 0 PostScript driver is a PPD-based driver... Follow these instructions to add or update the Tektronix Phaser PPD for use with Windows NT 4... 0... Adding this support gives your printer access to Tektronix page sizes, tray selection, TekColor color corrections, and resident fonts...

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6... If the printer is connected to a network, click Add Port... Tektronix printers support two types of network ports, LPR and AppleTalk... The next topic covers LPR ports; for information on AppleTalk ports, see Creating an AppleTalk port on page 101...

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2... In the Add LPR compatible printer dialog box, enter the printer's IP address or DNS name in the box labeled Name or address of server providing lpd... In the box marked Name of printer or print queue on that server, enter PS or AUTO in uppercase... Click OK...

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2... Type the path name to the driver files... This can be A:\ if the files are on a diskette... If these files were downloaded from an on-line service, type the path name where they were saved... Click OK...

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2... At this point, Windows NT is ready to create the printer... You may need the original Windows NT distribution CD-ROM or your printers software CD-ROM to complete this step... Once the CD-ROM is installed, type the drive letter or path name to the files requested... On the Windows NT CD-ROM, the files are usually in the I386 directory for Intel-based Windows NT servers... Click OK...

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The following procedure describes how to set up the Windows NT 3... 51 server to automatically load a Windows NT 4... 0 driver on a Windows NT 4... 0 client...

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5... In the Windows NT 3... 51 server's Printers folder, double-click Add Printer... (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the Windows NT 3... 51 server... ) The first Add Printer Wizard dialog box should say Remote print server <3... 51 server name>...

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2... Type the path name to the driver files... This can be A:\ if the files are on a diskette... If these files were downloaded from an on-line service, type the path name where they were saved... Click OK...

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2... If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server (Windows NT 4... 0 x86 should be one)... If desired, enter a Share Name for the printer...

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The printer should now exist on the Windows NT 3... 51 server and have Windows NT 4... 0 drivers available... Now any Windows 4... 0 client can use that shared printer, and the driver is installed automatically...

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Adding a Windows NT 3... x driver This update procedure provides printer page size information for Windows NT applications... However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver... Refer to your printers user documentation for instructions on other ways of selecting color corrections... Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver...

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2... In the Add LPR compatible printer dialog box, enter your printers IP address in the field named Name or address of server providing lpd... In the field named Name of printer or print queue on that server, enter PS or AUTO in UPPERCASE letters...

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c... In the Add Network Software dialog box, click the drop down menu for Network Software... In the list, select Services for Macintosh, then click OK to install the service... The original Windows NT distribution diskettes are needed during installation... To apply these changes, restart Windows NT...

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Your Tektronix printer emulates a print server... Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer... This is true only if the print job is spooled directly to the printer via its internal network interface, and not through an external third-party print server... If the print job is spooled through an external third-party print server, the remote host name is the TCP/IP address of the print server and the remote queue name is the name of the queue for that print server...

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Begin troubleshooting by opening the Event Viewer in the Administrative Tools program group... When it opens, click Log, scroll down, and select Application... Look at any of the error messages that say LPR Print Monitor... Double-clicking the error message tells you more information about the error... The following topics deal with specific errors reported in the Event Viewer...

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This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a Windows NT 3... 51 print server installed on an Windows NT File System (NTFS) partition... Windows for Workgroups, Windows 95, and other clients will no longer be able to print to shared LPR printers (print queues on Windows NT which are using LPR to reach their destination)...

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f... In the Directory Permissions dialog box, click Everyone... From the Type of Access pull-down list, select Full Control...

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Checking the IP address of the Windows NT server If you have tried the techniques described in this troubleshooting topic and communication is still not happening, check the IP address of the Windows NT server... If it is in a different class (possibly even a different network number in the same class), it can prevent communication from taking place...

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TCP/IP configuration for the PC If you don't already have a TCP/IP address configured for your PC, contact your system administrator to ensure that the configuration is made according to your company guidelines... If there is no TCP/IP network already in place, configure your PC with a unique address such as 192... 1... 1... 1...

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4... During custom installation, a dialog is displayed enabling you to select the options you want to install... Check the box for PhaserPort... To install the drivers and PPD files for your printer, check the box for Drivers/PPDs (this is recommended for first-time installations)... Follow the on-screen prompts to complete the installation... For details, see Create your first port and install the printer on page 119...

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If you dont know the printers IP address or DNS name, click Browse to display a list of printers on the network... Double-click the printer you want; PhaserPort automatically enters the information into the Add PhaserPort dialog... To search the network again, click Refresh; to narrow down the search by using subnets, click Advanced...

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3... When you are finished with Add Printer Wizard, follow the directions in the next topic, Adding a port to an existing printer on page 120...

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If you dont know the printers IP address or DNS name, click Browse to display a list of printers on the network... Double-click the printer you want; PhaserPort automatically enters the information into the Add PhaserPort dialog... To search the network again, click Refresh; to narrow down the search by using subnets, click Advanced...

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11 Windows 95 and Windows 98: PhaserPort Software

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PhaserLink Printer Management Software is a printer administration and support tool using World Wide Web technology... With PhaserLink Printer Management Software, you can access printer status and manage your printer over the network using a web browser... PhaserLink Printer Management Software gives you the following capabilities:

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Once the TCP/IP connection has been established and the printers IP address is set, you can visit the printers home page from your web browser by entering the printers URL (Uniform Resource Locator), just as you would to visit any web site... The printers default URL is listed here:

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In the Help and Reference pages, when you click a link that connects you to the Tektronix web server, the printer sends status information back to the Tektronix server... Transmitting this information ensures the quickest connection to relevant product and update information... Tektronix may store this information to serve you better in the future... See Information Forwarding on page 128 for more information...

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Error The triangle in the lower-right of the icon is red, indicating that there is an error at the printer, such as ink or toner empty... Check the printer and try to resolve the problem...

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PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields... HTML files containing descriptions of the fields are supplied on the printers CD-ROM in the PHLINK directory, where the file PLHOME... HTM is the home page for the help files... These files can be viewed using any browser that supports HTML 3... 0...

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If there are read-write parameters on the page, there is a field at the bottom of the page for a validation password... By default, the password is a NULL string (no characters)... The password is common across all PhaserLink Printer Management Software pages...

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The actual job accounting values reported vary depending on the protocol and print command used when each job was printed... For example, using NPRINT over NetWare provides the printer with the most information about the job being printed... When using Windows and NetWare, the job name is often LST: or LST:BANNER... Other jobs from other ports may provide even less information about the job...

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Download All Job Accounting Records... Downloads the job accounting log file from the printer to your host computer, but preserves the job summary list stored by the printer... This page displays job accounting records in plain text format... Since this data is accessed through a HyperText link and not through an HTML form, it can be saved directly to disk without interference from the browser...

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Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printers usage and warms up the printer when you are most likely to need it... You can turn Intelligent Ready on or off from the printers front panel... Using PhaserLink Printer Management Software, you can control when the printer automatically warm s up...

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Three designated users can receive messages: SysAdmin, Service, and Key User... Printer messages reporting errors, alerts, and warnings can be individually assigned to any of these users... PhaserLink Printer Management Software provides three pages for controlling email printing:

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Send reports via email automatically... Using the PhaserLink Printer Management Software status notification (email notification) feature, the printer can send reports by email automatically... You can control the conditions under which reports are sent out, and you can control who receives reports... See Controlling Usage Profile email reporting on page 139...

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Printing Usage Profile reports from the front panel The standard Usage Profile report contains only those fields with non-zero values... In most cases, this is the easiest format to use... However, it is also possible to print a verbose report that contains all fields, including those with zero values (see Printing verbose Usage Profile reports from the front panel on page 135)...

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Printing verbose Usage Profile reports from the front panel The verbose Usage Profile report contains all fields, including those with zero values... This format can be used as a guide for interpreting email reports without labels...

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N O T E To send Usage Profile reports via email, status notification (email notification) must be properly set up for your printer... For more information, see PhaserLink Status Notification (Email Notification) on page 132...

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To email a full report, press ----> or <---- until the front panel displays Email Report... Then press OK... The recipients of this report are specified in the PhaserLink email notification pages... A full report is sent to the users specified in the Regular Intervals field of the View and Configure Email Custom Settings page... A report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Email Notification Settings page is set to On...

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To email a full report, press the left or right arrow buttons until the front panel displays Email Report... Then press OK... The recipients of this report are specified in the PhaserLink email notification pages... A full report is sent to the users specified in the Regular Intervals field of the View and Configure Status Notification Custom Settings page... A report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Status Notification Settings page is set to On...

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Report format... The Usage Profile Verbose Email field controls the format of email reports... Select Without Labels to get a report that contains mostly numbers, without field labels; select With Labels to send reports that have the fields labeled, similar to the printed reports

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Specifying who receives reports Usage profile reporting is part of email notification... You specify who receives reports by using the View and Configure Status Notification Message (Email Message) Settings page, just as you do for other email notification features... Usage Profile appears on the View and Configure Status Notification Message (Email Message) Settings page as one of the email notification condition classes... You can specify that reports are to be sent to Admin, Key User, and Service users, just as you do for other email notification features...

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Email report format Email reports are full reports encoded into a format that uses numbers for most of the data... The encoding makes the email messages shorter and protects the security of the data in transit... Most importantly, the encoding makes it easier to import the data into a spreadsheet for analysis and charting... You can print out a verbose full report that contains all fields, even those with zero values... This report can be used as a guide to interpret the email report... See Printing verbose Usage Profile reports from the front panel on page 135...

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Coverage The amount of toner or ink placed on the page(s), expressed as a percentage of a fully-covered page... Values are given for Black, Yellow, Magenta, and Cyan, rounded to the nearest 0... 1%...

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A set of number pairs in the format unique-page-count range : number of jobs... For example, 2-4:3 indicates that there were 3 jobs that consisted of 2, 3, or 4 unique pages (sides)...

Page 152

142 Output Order (pages) A set of value pairs in the format Face Down : number of pages,Face Up : number of pages... For example, Face Down:5,Face Up:3 indicates that 5 pages were printed face down and 3 pages were printed face up...

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A distribution of the conditions at which each consumable has been replaced, whether it was low or out or neither (i... e... at the users discretion), or some other condition detected by the printer...

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192 Humidity (%) A distribution of hourly humidity readings... For example: 16-35:43 indicates that the engine temperature was between 16 and 35 percent for 43 hours...

Page 155

On each successive error, the log is shifted to the left, with the oldest one being removed from the left end, and the new one being added to the right end... Note that a value of 0 (zero) in the log indicates no error... There are actually two lines for each log, one for the code and one for the page number... (In the case of last jam, there are three linespaper code, location code, and page number... )

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Engine Error Log (Phaser 740 and 780 printers)

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Engine Error Log (Phaser 740 and 780 printers) (cont'd... )

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Postscript Error Log (Phaser 840, 740 and 780 printers) (cont'd... )

Page 159

Last jam logs Possible values for Last Jam Location are defined by the particular jams for the following printers:

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1 = Paper-Letter 2 = Paper-A4 3 = Paper-Legal 4 = Transparency-Letter 5 = Transparency-A4 6 = Coated-Letter 7 = Coated-A4 8 = Coated-Legal 9 = Card-Letter 10 = Card-A4 11 = Card-Legal 12 = Env-#10 13 = Label-Letter 14 = Label-A4 15 = Fabric Transfer-Letter 16 = Fabric Transfer-A4 17 = 2nd Side-Letter 18 = 2nd Side-A4 19 = 2nd Side-Legal

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1 = Paper-Letter 2 = Paper-Legal 3 = Paper-Tabloid 4 = Paper-Tabloid extra 5 = Paper-Tabloid plus 6 = Paper-SRA3 7 = Paper-A3 8 = Paper-A4 9 = Paper-A5 10 = Paper-B4 11 = Paper-B5 12 = Transparency-Letter 13 = Transparency-A4 14 = Transparency-Tabloid extra 15 = Coated-Letter 16 = Coated-Legal 17 = Coated-Tabloid 18 = Coated-Tabloid extra 19 = Coated-Tabloid plus 20 = Coated-SRA3 21 = Coated-A3 22 = Coated-A4 23 = Coated-A5 24 = Coated-B4 25 = Coated-B5 26 = Card-Letter 27 = Card-Legal 28 = Card-Tabloid 29 = Card-Tabloid extra 30 = Card-Tabloid plus 31 = Card-SRA3 32 = Card-A3 33 = Card-A4 34 = Card-A5 35 = Card-B4 36 = Card-B5 37 = Card-Postcard 38 = Label-Letter 39 = Label-A4 40 = Fabric Transfer-Letter 41 = Fabric Transfer-A4 42 = Fabric Transfer-Tabloid extra 43 = Envelope-Env #10 44 = Envelope-Env C4 45 = Envelope-Env C5 46 = Envelope-Env C6 47 = Envelope-Env dl 48 = Envelope-Env chou3 49 = Envelope-Env kaku2

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If you need help from Tektronix Visit Tektronix color printer web site for the most up-to-date information about your printer... View updated user documentation, download utility files, get answers to frequently asked questions, find a list of Tektronix dealers in your area, or contact customer support...

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For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix dealer or sales representative or the following resources worldwide:

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Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems... These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXPress)...

Page 166

Receiving email update notices Using the World Wide Web, you can register to receive email notification of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available... To subscribe to this free service, simply follow these steps:

Page 167

The procedures given here for disabling protocols only apply to EtherTalk and TokenTalk installations (using a PhaserShare Series B Ethernet or Token Ring card)... The PhaserShare Series B LocalTalk card does not support the protocols discussed here, so they cannot be enabled or disabled...

Page 168

N O T E If you are attempting to perform any front panel procedure and you dont see the expected menu choices on the front panel display, the front panel may be locked... For information on how to unlock it, see If the front panel is locked on page 167...

Page 169

b... Press Menu again to display the current status of the protocol: Interface:Enabled or Interface:Disabled... The current status is marked with an asterisk (*) in the upper-right corner of the display...

Page 170

b... Press Menu; the front panel displays the current status of the protocol: EtherTalk:Enabled or EtherTalk:Disabled... The current status is marked with an asterisk (*) in the upper-right corner of the display...

Page 171

If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit (the far left button); the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit (the far right button); the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

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b... Press Menu again to display the current status of the protocol: Interface:On or Interface:Off... The current status is marked with an asterisk (*) in the upper-right corner of the display...

Page 174

If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer... If you press Reset, the printer resets... If you press Resume, the front panel displays Network Settings... Press Exit; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset...

Page 175

The printer allows a system administrator to lock the front panel menu by using PhaserLink software or by downloading a utility file... In this protected mode, the Configuration menu does not display Default Printer Settings or Network Settings... The following procedure displays these menu choices until you leave the Configuration menu; the next time you return to the menu, the choices will not be displayed...

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4... On the page for the selected protocol, find the field for enabling or disabling the protocol... On some printers, this field is labeled Port Enabled; on other printers, the port name is spelled out (for example, NetWare Enabled)... To disable the protocol, select No, then click Do/Apply...

Page 177

Resetting the printer by any of these methods restores the printer to its power-on conditions (not its factory default conditions)... The power-on conditions include any custom changes made to the printer that are stored in the printers non-volatile memory and are therefore persistent across printer power cycles... For example, the printers name is a power-on condition that is not altered by resetting the printer...

Page 178

3... Select the zone (if applicable) and the printer... Click Open Printer; a dialog box is displayed containing Printer Information and Printer Preferences...

Page 179

Your printers FTP interface is a standard FTP server... Using FTP, you can send a job to the printer, where it is printed (not stored)... No password is required... You can save a PostScript file from an application and send the file to a remote printer over a network or the Internet using an FTP program...

Page 180

NOTE: With the PhaserShare FTP interface, only ASCII Non-printing and Image types are allowed; the default is ASCII Non-printing...

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disabling protocols (Phaser 360) 165 disabling protocols (Phaser 740) 161 disabling protocols (Phaser 780) 163 disabling protocols (Phaser 840) 160 enable/disable RARP/BOOTP

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DHCP 66 general information on setting 57 setting from Phaser 360 front panel 63 setting from Phaser 740 front panel 58 setting from Phaser 780 front panel 60 setting from Phaser 840 front panel 57 setting using a PostScript utility file

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extracting files from unix... tar 52 host access 76 host configuration 83 IP addressing parameters 55 OS/2 Warp 95 printer configuration 55 printer status 79 troubleshooting 94 Windows 95 and Windows 98 117 Windows NT concepts 112 Windows NT procedures 99

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network communication 112 network troubleshooting 113 Windows NT 3... x driver 109 Windows NT 4... 0 driver on a Windows NT 3... 51

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Printed on recycled paper 0 7 1 - 0 1 8 0 - 0 1

Manualsnet FAQs

If you want to find out how the PhaserShare Networking Xerox works, you can view and download the Xerox PhaserShare Networking Installer Instruction Manual on the Manualsnet website.

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The Instruction Manual should include all the details that are needed to use a Xerox PhaserShare Networking. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

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