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Xerox Customized Envelope Feeder Problem Solving Guide PDF
Summary of Content for Xerox Customized Envelope Feeder Problem Solving Guide PDF
Xerox Customized Envelope Feeder
Problem Solving Guide
ii Xerox Customized Envelope Feeder Problem Solving Guide
2022 Xerox Corporation. All rights reserved. Xerox and the sphere of connectivity design and all product names mentioned in this publication are trademarks of Xerox Corporation in the United States and/or other counties.
Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted, including without limitation, material generated from the software programs displayed on the screen such as icons, screen displays, or looks.
Other company trademarks are also acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
Document Revision: K (August 22, 2022).
Xerox Customized Envelope Feeder Problem Solving Guide iii
Contents
Section 1 Introduction ................................................................................................... 1-1
Overview ................................................................................................................................................................................... 1-1
Section 2 Initial Entry RAP ........................................................................................... 2-1
Section 3 Troubleshooting ........................................................................................... 3-1
Section 4 Repairs and Adjustments .......................................................................... 4-1
REP 4.1 Cleaning Feed Belts, Discharge Belts and O-Rings ............................................................................... 4-3
REP 4.2 Cleaning Sensor Lenses .................................................................................................................................... 4-3
REP 4.3 Checking for Separator Assembly Wear .................................................................................................... 4-3
REP 4.4 Separator O-Ring Advancement ................................................................................................................... 4-4
REP 4.5 Separator O-Ring Replacement .................................................................................................................... 4-6
REP 4.6 Carriage Belts........................................................................................................................................................ 4-8
REP 4.7 Versant Error Messages ................................................................................................................................. 4-11
REP 4.8 Separator Adjustment Procedure .............................................................................................................. 4-13
REP 4.9 Not Used .............................................................................................................................................................. 4-15
REP 5.0 Separator O-Ring Adjustments for Different Media ......................................................................... 4-16
Section 5 General Procedures ..................................................................................... 5-1
GP 5.1 Cleaning Feed Belts, Discharge Belts and O-Rings ................................................................................. 5-1
Section 6 Mechanincal/Electrical Components .................................................... 6-1
iv Xerox Customized Envelope Feeder Problem Solving Guide
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Xerox Customized Envelope Feeder Problem Solving Guide 1-1
Section 1 Introduction
Overview
The names and locations of the Feeder components are shown below.
Hopper Side Guides
Wedge
Jog Button
Ready/Suspend Switch
Mounting Arm
Locator Block
Discharge Height Adjustment Knob
Separator Adjustment Knob
Hopper Adjustment Knob
Hold Down
Sizing Pocket Adjustment Knob
Sizing Pocket
Discharge Assembly
Floating Discharge Block
1-2 Xerox Customized Envelope Feeder Problem Solving Guide
Overview, continued.
Feature Description
Hopper Side Guides The stack of product to be fed is loaded between the Hopper Side Guides to help keep it aligned for entry through the separator assembly area.
Wedge The wedge provides the support necessary to transfer the center of gravity of the product stack in the hopper up off the deck plate onto the feed belts and against the separator assembly.
Stand (not shown) The stand supports the Feeder including casters to provide easy mobility.
Feed Belts (not shown) The feed belts provide the friction and motion necessary to pull individual product from the bottom of the stack and through the separator assembly area. The feed belts must be cleaned with isopropyl alcohol to ensure proper functionality.
Discharge Belt (not shown) The long discharge belt provides the friction and increased speed necessary to pull the piece of product away from the separator assembly, resulting in a gap between each piece of product as it leaves the separator assembly area. The discharge belts must be cleaned with isopropyl alcohol to ensure proper functionality.
Hold Down The Hold Down assembly forces the product onto the discharge belt so it can be singled out after it exits the separator assembly. The Hold Down Rollers must be in contact with the clear discharge belt but not so low that the black bar is resting on the belt. This would result in jams.
Separator The separator assembly is adjustable so the gap between the separator assembly and the feed belts allows only a single piece of product at a time to pass under the separator. Allows quick adjustment from paper thickness to envelope thickness.
Jog Button Advances the Feeder at a fixed speed. This function is useful during Feeder setup and may be used to clear jams.
Ready/Suspend Switch Toggles between ready mode and suspend mode.
Stand Mount Interface Designed to easily fit over the top of the stand. Once installed onto the stand, fasten with provided thumb screws.
Locator Blocks Designed to help align the Feeder within the Versant Paper Tray while positioning the Feeder during installation, or when clearing a jam.
Xerox Customized Envelope Feeder Problem Solving Guide 1-3
Installation Configurations
Side MSI (Bypass) Configuration
OHCF MSI (Bypass) Configuration
1-4 Xerox Customized Envelope Feeder Problem Solving Guide
Installation Video
An installation video is accessible by clicking the link below.
https://xerox.sharepoint.com/teams/USACAS/SitePages/Xerox%20Customized%20Envelope%20Feeder.aspx
Xerox Customized Envelope Feeder Problem Solving Guide 2-1
Section 2 Initial Entry RAP
Use the steps on the following page to diagnose problems with the Envelope Feeder
NOTE If the envelope feeder is set up properly, a single envelope should reach the feed head on the
printer approximately halfway over the feed roller at the bottom of the MSI tray.
Correct envelope feed position
2-2 Xerox Customized Envelope Feeder Problem Solving Guide
Envelopes are not reaching the correct feed roller position (see below for details).
Y N
Multiple envelopes are reaching the feed roller at once (multifeeds).
Y N
Envelopes are jamming at the top of the discharge, wrapping around the separator.
N Y
Go to page 33.
Call Xerox for assistance.
Go to page 34.
Go to page 38.
Xerox Customized Envelope Feeder Problem Solving Guide 3-1
Section 3 Troubleshooting
Envelopes are jamming at the top of the discharge, wrapping around the separator.
There are typically only two reasons why envelopes jam directly under the separator. In such scenarios,
several envelopes end up getting wrapped around/underneath the separator, as shown below.
The most common root cause for this problem is that the Oring assemblies are over the belts AND they
are too close to the belts. To determine if this is the root cause, follow the procedure in Section B and
RAISE the Orings in the separator assembly (turn the DO NOT ADJUST knob in the center CLOCKWISE,
instead of COUNTERCLOCKWISE as noted in Section B.
A second, less frequent root cause for jamming right below the separator, is when envelope flaps get
caught at the top of the side guides in the discharge. This rarely occurs and only with oddshaped
envelope flaps. In such a scenario, please contact CAS (CAS@Xerox.com, 585-427-5414), as the guides
may need custom modification.
3-2 Xerox Customized Envelope Feeder Problem Solving Guide
Multiple envelopes are reaching the feed roller at once If the envelope feeder is feeding more than one envelope at a time, the printer will usually separate the envelopes and feed one at a time into the printer. However, if the feeder is set up properly, the feeder should be feeding only one envelope will be fed at a time.
CORRECTIVE ACTION: When the envelope feeder is feeding more than one envelope at a time, it
typically means that the separator needs adjustment.
The separator is a removable friction retard assembly in the center of the feeder that enables the
feeder to peel off an envelope from the bottom of the stack when the belts move (see below).
Multifeed
Orings
Xerox Customized Envelope Feeder Problem Solving Guide 3-3
To reduce the likelihood of more than one envelope discharging at once, increase the friction on the
separator by turning the DO NOT ADJUST knob in the center of the feeder counterclockwise. This will
lower the Orings on the bottom of the separator assembly.
Lowering the separator (increase friction for better separation)
If you do turn past the stop, be sure to double
check that the separator assembly did not jump
out of the Jchannels in the feeder (see below).
NOTE: If the threaded stud (blue arrow) no
longer turns due to the stop (red arrow), you can
lift the do not adjust knob over the stop and
continue turning the knob (see below).
A, B, AND C Models Only
3-4 Xerox Customized Envelope Feeder Problem Solving Guide
Occasionally, the envelope substrate/material is either too smooth or t0o rough, and multifeeds still occur even at the lowest setting for the separator. In such instances, you may need to move the O-ring assemblies in the Separator to a position where they are partially or completely over the belts instead of the defualt position in the middle of the belts. NOTE: Models A, B, and C have the default position of the O-ring assembly in between the belts. Model D
has the default position of the O-ring assemblies directly on top of the belts. Follow the steps below to access the O-Rings on the Separator 1. Turn the power switch to the Off position and remove the Feeder power cord from the power source.
2. Move the Feeder away from the Versant Bypass Tray.
3. Engage the J-Hook to lock the Discharge Assembly of the Feeder in the UP position.
4. Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob (see below)
5. Move the O-Ring assemblies along the shaft to change the O-Ring orientation on the Nudger. (See next page for sample settings of O-rings)
As an alternative, you can use a screwdriver to separate the Orings without removing the Separator Assembly.
Insert a flathead screwdriver in between the two Oring assemblies and twist the screwdriver
**BE SURE THE UNIT IS POWERED OFF / UNPLUGGED WHEN PERFORMING THIS PROCEDURE **
Xerox Customized Envelope Feeder Problem Solving Guide 3-5
Here are some examples of recommended O-ring assembly locations when feeding non-standard stock
Off-centered O-ring Assembly Location - Avoids Hitting Windows on Windowed Envelopes
Oring Assemblies Located
Directly over the Belts:
D Model Default Position
Oring Assemblies located partially over
the Belts: Ideal when using many
different envelope types/substrates
NOTE: Oring separator adjustment will be significantly more sensitive in the configurations shown above.
3-6 Xerox Customized Envelope Feeder Problem Solving Guide
Envelopes are not reaching the correct feed position
There are three likely reasons the envelope is not reaching the correct feed position:
1. The side guides on the feeder discharge are too close together, Squeezing the envelope and
preventing the envelope from feeding all the way down the envelope feeder discharge (see below).
Envelope stops
short of correct
feed position
Side guides are too
tight, Squeezing
envelope
Xerox Customized Envelope Feeder Problem Solving Guide 3-7
CORRECTIVE ACTION: Set side guides to a position approximately wider than the envelope (see below)
Leave approximately gap when setting envelope width
Note: this additional MUST be added to envelope width when programming the width on the printer/DFE
2. The top guides on the discharge are pressing down on the envelope too much, creating too
much downward pressure and preventing the envelope from feeding all the way down the
envelope feeder discharge (see below).
The likely root cause for this problem is that the discharge on the envelope feeder is probably
too high.
gap
envelope stops
short of correct
feed position
Downward
pressure from
top guides
Discharge Feed Head is
higher than MSI
Registration Wall causing
downward pressure.
Top of Feed
Head
MSI
Registration
Wall
3-8 Xerox Customized Envelope Feeder Problem Solving Guide
CORRECTIVE ACTION: Lower the feeder discharge such that the feed head is slightly lower than the
MSI reg wall. This can be done by turning the fluorescent Do Not Adjust knob on the INBOARD side
of the feeder counterclockwise. It is recommended that you make this change in small increments.
Lowering the feeder discharge correct feeder head setting
Xerox Customized Envelope Feeder Problem Solving Guide 3-9
3. Similar to the side guides on the feeder discharge assembly, the side guides in the hopper must
be set with approximately of additional space to ensure envelopes are not squeezed in the
hopper (see below).
gap
3-10 Xerox Customized Envelope Feeder Problem Solving Guide
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Xerox Customized Envelope Feeder Problem Solving Guide 4-1
Section 4 Repairs and Adjustments
SAFETY READ THIS FIRST
WARNING For all of the RAPs, it is essential that the following safety procedures are adopted, if not strictly observed there is a severe risk of injury or loss of life
Read this manual thoroughly before proceeding.
If there is any doubt at any stage, do not proceed but seek clarification.
This Safety information must be read together with, and does not take the place of, the customers local procedures and Health and Safety Policies. Reference must be made to local procedures for safe working practices, particularly the dangers of working with electricity.
Site regulations such as permission/permit to work rules must be followed.
Isolated means that the equipment is disconnected either by a plug being separated from the socket, or switched off with an approved isolator where the disconnection is a minimum of 3mm.
Precautions must be taken to prevent plugs being put back into, either:
lock it off with a personal padlock or lock and tag.
instruct a person to prevent the equipment being reconnected.
if the plug and socket are in visual sight, attach a notice/sign to the isolation point warning that the connection is not to be remade and keep a visual check to prevent any person approaching the isolation point.
After disconnecting equipment, an electrical test must be made to ensure that the equipment is disconnected from the electrical supply.
If it is necessary to run the equipment with a cover removed, suitable precautions must be made to prevent any person approaching the equipment and being exposed to danger.
Never leave equipment unattended with covers removed or in an unsafe condition.
Handheld devices for making electrical tests, which rely on the human body to complete a test circuit (such as neon-type screwdrivers) are not to be used; devices with insulated test probes are particularly recommended.
Before installing, maintaining, cleaning, servicing, repairing or removing any covers from the equipment, switch off and disconnect all of the equipment in the system by disconnecting the plug from the socket.
Only competent persons trained on the equipment may service, maintain, repair or adjust the equipment, or for any other reason, remove any covers or part of the equipment with a tool.
If left unattended for any time during servicing and/or repair, the equipment must be switched off and isolated.
4-2 Xerox Customized Envelope Feeder Problem Solving Guide
SAFETY CONTINUED
The equipment must not be used outdoors or in any situation where it is likely to be splashed or exposed to excessive damp.
When moving the equipment, ensure that suitable facilities, or help, is available to lift or move the equipment; particularly into or from awkward locations where overreaching may occur.
Do not block any of the ventilation holes on the equipment, either to the sides or on the top.
Before any work begins, people in the vicinity, or likely to approach the equipment must be warned that the equipment is about to be serviced and/or repaired.
Every time the equipment is serviced, the following minimum safety checks must be made as a matter of routine:
Correct wiring of the main cord/power cable.
Physical inspection of the main cord/power cable for damage.
Physical check of the cord grips at both ends of the main cord/power cable.
Physical check of cables inside and outside the equipment for discoloration/other signs of overheating or damage.
Any sharp edges in accessible areas must be removed.
Xerox Customized Envelope Feeder Problem Solving Guide 4-3
REP 4.1 Cleaning Feed Belts, Discharge Belts and O-Rings
1. Turn the power switch to O (off) and remove the power cord from the power source.
2. Using the alcohol swabs included with the Feeder, press on the center of the stem of the alcohol swab (which causes alcohol to saturate the tip of the swab). If alcohol swabs are not available, apply a small amount of isopropyl alcohol to a soft, clean cloth.
3. For belts, use moderate pressure to wipe across one belt at a time while manually rotating it. Repeat for several rotations of each belt.
4. For O-rings, remove the gate assembly from the gate plate first and then wipe in each direction.
REP 4.2 Cleaning Sensor Lenses
1. Turn the power knob to O (off) and remove the power cord from the power source.
2. Use a soft, dry cloth to wipe gently across the face of each lens.
REP 4.3 Checking for Separator Assembly Wear
1. Examine the O-ring assembly closely for a flat area at the bottom of the O-ring assembly.
2. If a flat area exists at the bottom of the O-ring assembly, advance the O-rings by performing REP 4.4 (next page).
4-4 Xerox Customized Envelope Feeder Problem Solving Guide
REP 4.4 Separator O-Ring Advancement
Advance the Separator Assembly O-rings when they show wear (see REP 4.3). Follow the steps below to access the O-rings on the Separator:
1. Turn the power switch to the Off position and remove the Feeder power cord from the power source.
2. Move the Feeder away from the Versant Bypass Tray.
3. Engage the J-Hook to lock the Discharge Assembly of the Feeder in the UP position.
4. Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob. Repeat when re- installing.
Xerox Customized Envelope Feeder Problem Solving Guide 4-5
5. Re-install the Separator Assembly. Be sure the Separator Assembly is firmly seated in the J-Hooks on the feeder:
Incorrect Separator Assembly Installation Correct Separator Assembly Installation
4-6 Xerox Customized Envelope Feeder Problem Solving Guide
REP 4.5 Separator O-Ring Replacement
Replace the Separator Assembly O-rings when they show wear and after they have been advanced (REP 4.4) to the point where there is no longer a non-flat section available.
1. Turn the power switch to the Off position and remove the power cord from the power source.
2. Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob. Repeat when re- installing.
Xerox Customized Envelope Feeder Problem Solving Guide 4-7
3. Remove two screws to disassemble the indexer bracket from the separator assembly, exposing the O-rings.
4. Slide the O-rings off of the spool.
5. Replace with new O-rings.
6. Reinstall the Separator Assembly.
4-8 Xerox Customized Envelope Feeder Problem Solving Guide
REP 4.6 Carriage Belts
Removal and Replacement
___1. Power off the Feeder and unplug the Feeder power cord.
___2. Remove the Retard Assembly.
___3. Remove the four Top Cover Screws.
___4. Loosen and remove the Drive Belt from the Motor.
___5. Remove the Discharge Tension Roller.
___6. Remove the left and right screws from the Discharge Bearing Holder (CAUTION the assembly
will drop).
Xerox Customized Envelope Feeder Problem Solving Guide 4-9
___7. Remove the six Screws (three on each side) that hold the Carriage Assembly.
___8. Remove the Carriage Assembly.
___9. Remove and replace the Carriage Belts.
4-10 Xerox Customized Envelope Feeder Problem Solving Guide
Reassembly
___1. Put the Carriage Assembly back into the Feeder.
___2. Align the holes and replace the screws without the discharge drive belt.
___3. Replace the Discharge Assembly in the Feeder.
___4. Align the holes and replace the screws on the Discharge Drive Belt side of the Carriage.
____5. Reinstall the Discharge Belt Tension Roller.
___6. Install and tension the Drive Belt.
___7. Reinstall the Top Cover.
___8. Reinstall the Retard Assembly.
Xerox Customized Envelope Feeder Problem Solving Guide 4-11
REP 4.7 Versant Error Messages
Does the Versant User Interface display a fault showing The original size could not be detected? N Y
Adjust the Versant Paper Tray Guides (plastic guides) to meet or hug the Envelope Feeder Side Guides.
Does the Versant User Interface display a fault showing Paper Size/Orientation in Tray 5 is Different? N Y
Adjust the length value and width value on the Versant Paper Tray Attributes screen (on the Versant User Interface) to match the actual media loaded in the Hopper. NOTE: If the envelope size is measured in hundredths-of-an-inch (for example, 4.75), you may be required to try a slightly larger size (4.8) on the Versant User Interface (since the Versant User Interface only accepts sizes measured in tenths-of-an-inch). IMPORTANT: the side guides on the feeder actually need to be slightly wider than the envelope. Similar to the side guides on the feeder discharge assembly, the side guides in the hopper must be set with approximately of additional space to ensure envelopes are not squeezed in the hopper (see below).
Go to the top of the next page.
gap
4-12 Xerox Customized Envelope Feeder Problem Solving Guide
Does the Versant User Interface display a fault showing Tray 5 is Out of Paper? N Y
The Paper Present Sensor in the Versant MSI tray may be broken. See the Versant Service Procedure to replace this part.
Are some envelopes (more than one) feeding and printing before the message appears?
N Y Clean the Feeder Belts (REP 4.1).
The feeder may not be properly registered against the OHCF or Side MSI Tray. Remove the Feeder from the OHCF or Side MSI Tray. For OHCF configurations, reinstall the Feeder and verify the OHCF back guides are adjacent to the Feeder. For Side MSI Tray configurations, reinstall the Feeder and verify the Side Guide Blocks are adjacent to the Feeder.
OHCF Configuration MSI Tray Configuration
Call CAS at 585-427-5414 for assistance.
Xerox Customized Envelope Feeder Problem Solving Guide 4-13
REP 4.8 Separator Adjustment Procedure
Overview The gate assembly pre-shingles the product to help the feed belts move one piece of product at a time based on the gap between the gate assembly and the feed belts. Pre-shingling helps the gate to efficiently separate and single-out the product. The gap between the gate and the feed belts is adjustable to accommodate different product thicknesses.
The discharge belts are located under the hold down assembly.
Combined with the hold down assembly, the discharge belts provide the friction necessary to pull the piece of product away from the gate assembly, resulting in a gap between each piece of product as it leaves the gate assembly area.
The Separator is a removable friction retard assembly in the center of the feeder that enables the
feeder to peel off an envelope from the bottom of the stack when the belts move (see below).
Orings
4-14 Xerox Customized Envelope Feeder Problem Solving Guide
To reduce the likelihood of more than one envelope discharging at once, increase the friction on the Separator by turning the DO NOT ADJUST knob in the center of the feeder counterclockwise. This will lower the O-rings on the bottom of the Separator Assembly.
Lowering the Separator (increase friction for better separation)
If you do turn past the stop, be sure to double
check that the separator assembly did not jump
out of the Jchannels in the feeder (see below).
NOTE: If the threaded stud (blue arrow) no
longer turns due to the stop (red arrow), you can
lift the do not adjust knob over the stop and
continue turning the knob (see below).
A, B, AND C Models Only
Xerox Customized Envelope Feeder Problem Solving Guide 4-15
REP 4.9 Not Used
4-16 Xerox Customized Envelope Feeder Problem Solving Guide
REP 5.0 Separator O-Ring Adjustments for Different Media
Overview
Advance the Separator Assembly O-Rings when they show wear. Follow the steps below to access the O-Rings on the Separator:
1. Turn the power switch to the Off position and remove the Feeder power cord from the power source.
2. Move the Feeder away from the Versant Bypass Tray.
3. Engage the J-Hook to lock the Discharge Assembly of the Feeder in the UP position.
4. Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob (Repeat this process when re-installing the Separator Assembly onto the Separator Bracket).
5. Move the O-Ring assemblies along the shaft to change the O-Ring orientation on the Nudger.
NOTE: As an alternative, you can use a screwdriver to separate the O-rings without removing the Separator Assembly. BE SURE THE UNIT IS POWERED OFF.
Xerox Customized Envelope Feeder Problem Solving Guide 4-17
6. Slide the O-ring assembly/assemblies to the desired location on the Separator Assembly shafts. Examples of recommended O-ring assembly locations when feeding specific stock are shown below and on the next two pages.
Off-centered O-ring Assembly Location - Avoids Hitting Windows on Windowed Envelopes
4-18 Xerox Customized Envelope Feeder Problem Solving Guide
NOTE: Models A, B, and C have the default position of the O-ring assembly in between the belts. Model D has the default position of the O-ring assemblies directly on top of the belts.
Default Position for D Model
Default Position for A, B, and C Models
Xerox Customized Envelope Feeder Problem Solving Guide 4-19
NOTE: O-ring separator adjustment will be significantly more sensitive in the configuration shown below.
4-20 Xerox Customized Envelope Feeder Problem Solving Guide
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Xerox Customized Envelope Feeder Problem Solving Guide 5-1
Section 5 General Procedures
GP 5.1 Cleaning Feed Belts, Discharge Belts and O-Rings
1. Turn the power switch to O (off) and remove the power cord from the power source.
2. Apply a small amount of isopropyl alcohol to a soft cloth.
3. For belts, use moderate pressure to wipe across one belt at a time while manually rotating it. Repeat for several rotations of each belt.
4. For O-rings, remove the gate assembly from the gate plate first and then wipe in each direction.
5-2 Xerox Customized Envelope Feeder Problem Solving Guide
This page left blank intentionally.
Xerox Customized Envelope Feeder Problem Solving Guide 6-1
Section 6 Mechanical/Electrical Components
Feeder Assemblies
6-2 Xerox Customized Envelope Feeder Problem Solving Guide
Back Panel Assembly
Xerox Customized Envelope Feeder Problem Solving Guide 6-3
Discharge Assembly
6-4 Xerox Customized Envelope Feeder Problem Solving Guide
Carriage Assembly
Xerox Customized Envelope Feeder Problem Solving Guide 6-5
Hinged Discharge Assembly
6-6 Xerox Customized Envelope Feeder Problem Solving Guide
Plate Assembly
Xerox Customized Envelope Feeder Problem Solving Guide 6-7
Separator Assembly
6-8 Xerox Customized Envelope Feeder Problem Solving Guide
Hopper Assembly
Xerox Customized Envelope Feeder Problem Solving Guide 6-9
Height Adjustment Assembly
6-10 Xerox Customized Envelope Feeder Problem Solving Guide
Wedge Assembly
Xerox Customized Envelope Feeder Problem Solving Guide 6-11
Electrical Schematic 1 of 2
6-12 Xerox Customized Envelope Feeder Problem Solving Guide
Electrical Schematic 2 of 2
Xerox Customized Envelope Feeder Problem Solving Guide 6-13
Support
Email CAS@xerox.com
Telephone 585-427-5339
Contacting StreamFeeder:
Telephone 763-502-0000
Fax 763-502-0100
Email service@streamfeeder.com
Web www.streamfeeder.com
Online Parts Ordering:
http://www.barrywehmlller.com/Login/Loginfailed.asp?reason=denied_empty&scr lpt_name=/storefront/partsearch.asp
Telephone Parts Ordering and Inside Service Support (8am-5pm, Monday through Friday, CST)
Main: 1-612-782-1220- Extension 810-3221-Lynn Diskerud
Toll free U.S.A. and Canada: 1- 800-932-3647- Extension 810-3221-Lynn Dlskerud
Lynn.diskerud@thieletech.com
Technical Assistance:
1-800-932-3647
1-612-782-1220
techsupportmn@thieletech.com
Obtaining Replacement Parts <
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