Xerox Customized Envelope Feeder Problem Solving Guide PDF

Pages 56
Year 2022
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Summary of Content for Xerox Customized Envelope Feeder Problem Solving Guide PDF

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Overview ... 1-1

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This page left blank intentionally...  

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The names and locations of the Feeder components are shown below...

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Discharge Belt (not shown) The long discharge belt provides the friction and increased speed necessary to pull the piece of product away from the separator assembly, resulting in a gap between each piece of product as it leaves the separator assembly area... The discharge belts must be cleaned with isopropyl alcohol to ensure proper functionality...

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Xerox Customized Envelope Feeder Problem Solving Guide 1-3

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https://xerox... sharepoint... com/teams/USACAS/SitePages/Xerox%20Customized%20Envelope%20Feeder... aspx

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NOTE  If the envelope feeder is set up properly, a single envelope should reach the feed head on the 

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Envelopes are not reaching the correct feed roller position (see below for details)...  

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are too close to the belts...   To determine if this is the root cause, follow the procedure in Section B and 

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Multiple envelopes are reaching the feed roller at once  If the envelope feeder is feeding more than one envelope at a time, the printer will usually separate the envelopes and feed one at a time into the printer... However, if the feeder is set up properly, the feeder should be feeding only one envelope will be fed at a time...

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separator by turning the DO NOT ADJUST knob in the center of the feeder counterclockwise...   This will 

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Occasionally, the envelope substrate/material is either too smooth or t0o rough, and multifeeds still occur even at the lowest setting for the separator... In such instances, you may need to move the O-ring assemblies in the Separator to a position where they are partially or completely over the belts instead of the defualt position in the middle of the belts... NOTE: Models A, B, and C have the default position of the O-ring assembly in between the belts... Model D

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NOTE: Oring separator adjustment will be significantly more sensitive in the configurations shown above...  

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preventing the envelope from feeding all the way down the envelope feeder discharge (see below)...  

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Note: this additional  MUST be added to envelope width when programming the width on the  printer/DFE 

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MSI reg wall...   This can be done by turning the fluorescent Do Not Adjust knob on the INBOARD side 

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3... Similar to the side guides on the feeder discharge assembly, the side guides in the hopper must 

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3-10 Xerox Customized Envelope Feeder Problem Solving Guide

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This Safety information must be read together with, and does not take the place of, the customers local procedures and Health and Safety Policies... Reference must be made to local procedures for safe working practices, particularly the dangers of working with electricity...

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When moving the equipment, ensure that suitable facilities, or help, is available to lift or move the equipment; particularly into or from awkward locations where overreaching may occur...

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2... Using the alcohol swabs included with the Feeder, press on the center of the stem of the alcohol swab (which causes alcohol to saturate the tip of the swab)... If alcohol swabs are not available, apply a small amount of isopropyl alcohol to a soft, clean cloth...

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4... Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob... Repeat when re- installing...

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5... Re-install the Separator Assembly... Be sure the Separator Assembly is firmly seated in the J-Hooks on the feeder:

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2... Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob... Repeat when re- installing...

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3... Remove two screws to disassemble the indexer bracket from the separator assembly, exposing the O-rings...

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___6...   Remove the left and right screws from the Discharge Bearing Holder (CAUTION  the assembly 

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___7...   Remove the six Screws (three on each side) that hold the Carriage Assembly...  

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___4...   Align the holes and replace the screws on the Discharge Drive Belt side of the Carriage...  

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Adjust the length value and width value on the Versant Paper Tray Attributes screen (on the Versant User Interface) to match the actual media loaded in the Hopper... NOTE: If the envelope size is measured in hundredths-of-an-inch (for example, 4... 75), you may be required to try a slightly larger size (4... 8) on the Versant User Interface (since the Versant User Interface only accepts sizes measured in tenths-of-an-inch)... IMPORTANT: the side guides on the feeder actually need to be slightly wider than the envelope... Similar to the side guides on the feeder discharge assembly, the side guides in the hopper must be set with approximately of additional space to ensure envelopes are not squeezed in the hopper (see below)...

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The feeder may not be properly registered against the OHCF or Side MSI Tray... Remove the Feeder from the OHCF or Side MSI Tray... For OHCF configurations, reinstall the Feeder and verify the OHCF back guides are adjacent to the Feeder... For Side MSI Tray configurations, reinstall the Feeder and verify the Side Guide Blocks are adjacent to the Feeder...

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Overview The gate assembly pre-shingles the product to help the feed belts move one piece of product at a time based on the gap between the gate assembly and the feed belts... Pre-shingling helps the gate to efficiently separate and single-out the product... The gap between the gate and the feed belts is adjustable to accommodate different product thicknesses...

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To reduce the likelihood of more than one envelope discharging at once, increase the friction on the Separator by turning the DO NOT ADJUST knob in the center of the feeder counterclockwise... This will lower the O-rings on the bottom of the Separator Assembly...

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Xerox Customized Envelope Feeder Problem Solving Guide 4-15

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4... Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob (Repeat this process when re-installing the Separator Assembly onto the Separator Bracket)...

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6... Slide the O-ring assembly/assemblies to the desired location on the Separator Assembly shafts... Examples of recommended O-ring assembly locations when feeding specific stock are shown below and on the next two pages...

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NOTE: Models A, B, and C have the default position of the O-ring assembly in between the belts... Model D has the default position of the O-ring assemblies directly on top of the belts...

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NOTE: O-ring separator adjustment will be significantly more sensitive in the configuration shown below...

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4-20 Xerox Customized Envelope Feeder Problem Solving Guide

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3... For belts, use moderate pressure to wipe across one belt at a time while manually rotating it... Repeat for several rotations of each belt...

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5-2 Xerox Customized Envelope Feeder Problem Solving Guide

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Xerox Customized Envelope Feeder Problem Solving Guide 6-1

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6-2 Xerox Customized Envelope Feeder Problem Solving Guide

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Xerox Customized Envelope Feeder Problem Solving Guide 6-3

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6-4 Xerox Customized Envelope Feeder Problem Solving Guide

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Xerox Customized Envelope Feeder Problem Solving Guide 6-5

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Xerox Customized Envelope Feeder Problem Solving Guide 6-9

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Xerox Customized Envelope Feeder Problem Solving Guide 6-11

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6-12 Xerox Customized Envelope Feeder Problem Solving Guide

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Should you determine that a Xerox supplied part is suspect, obtain required spare parts through the normal Xerox spares part process...

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