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WARRANTY INFORMATION
Consumer Warranty This Whistler product is warranted to the original purchaser for a period of one (1) year from the date of original purchase against all defects in materials and workmanship, when purchased from an authorized Whistler retailer. This limited warranty is void if the unit is abused, misused, modified, installed improperly, or if the housing and/or serial numbers have been removed. There are no express warranties covering this product other than those set forth in this warranty. All express or implied warranties for this product are limited to one (1) year. Whistler is not liable for damages arising from the use, misuse, or operation of this product including but not limited to loss of time, inconvenience, loss of use of your product or property damage caused by your product or its failure to work, or any other incidental or consequential damages including personal injury.
DO NOT RETURN ITEM TO STORE WHERE PURCHASED. FOR WARRANTY INFORMATION, CONTACT WHISTLER CUSTOMER SERVICE AT
1-800-531-0004. Representatives are available to answer your questions Monday Friday
from 8:00 a.m. to 5:00 p.m. CT
Service Under Warranty During the warranty period, defective units will be repaired or replaced (with the same or a comparable model), at Whistlers option, without charge to the purchaser when returned prepaid, with dated proof of purchase to the address below. Units returned without dated proof of purchase will be considered out of warranty and therefore are not covered by the described Limited Warranty. (Refer to Service Out of Warranty section.) Due to the specialized equipment necessary for testing Whistler products, there are no authorized service centers other than Whistler. When returning a unit for service under warranty, please follow these instructions:
1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt requested to:
Whistler Repair Dept. 1412 South 1st St. Rogers, AR 72756
Please allow 3 weeks turnaround time.
WARRANTY INFORMATION
IMPORTANT: Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore, please ship your unit insured with return receipt requested. CODs will not be accepted!
2. Include with your unit the following information, clearly printed: Your name and physical street address for shipping (no PO Boxes), a
daytime telephone number, and an email address (if applicable). A detailed description of the problem (e.g.,device will not power ON). A copy of your dated proof of purchase or bill of sale.
3. Be certain your unit is returned with its serial number. Units without serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty period, make sure you keep a copy of your dated proof of purchase. For warranty verification purposes, a copy of your dated store receipt must accompany any Whistler product sent in for warranty work.
Service Out Of Warranty Units will be repaired at out of warranty service rates when:
The units original warranty has expired. A dated proof of purchase is not supplied. The unit has been returned without its serial number. The unit has been misused, abused, modified, installed improperly, or
had its housing removed.
The minimum out of warranty service fee for your Whistler DVR Camera is $55.00 (U.S.). If you require out of warranty service, please return your unit as outlined in the section Service Under Warranty along with a cashiers check or money order in the amount of $55.00. Payment may also be made by MasterCard, VISA or American Express. Personal checks are not accepted.
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