Viking DFFB364 Refrigerator Use and Care Manual PDF

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Summary of Content for Viking DFFB364 Refrigerator Use and Care Manual PDF

Viking Range Corporation

111 Front Street

Greenwood, Mississippi 38930 USA

(662) 455-1200

For product information

call 1-888-VIKING1 (845-4641),

or visit the Viking Web site at

vikingrange.com

F20413 EN (040908J)

Viking Use & Care Manual

Built-In Refrigerator/Freezer

3

Warnings

WARNING To reduce the risk of fire, electric shock, or injury when using your unit, follow these basic precautions:

Read all instructions before using the unit. Never allow children to operate, play with, or crawl inside the unit.

Never clean unit parts with flammable fluids. The fumes can create a fire hazard or explosion.

Always turn the power on/off switch (located behind the air grille on top right side) to the OFF position before attempting to change light bulbs, clean, or service the unit.

FOR YOUR SAFETY DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. THE FUMES CAN CREATE A FIRE HAZARD OR EXPLOSION.

WARNING ELECTRICAL SHOCK HAZARD Plug into a grounded 3-prong outlet. If a 2-prong wall receptacle is encountered, contact a qualified electrician. Do not remove ground prong. Unit must be grounded at all times. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Your safety is important to us. This use and care manual contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given.

This symbol alerts you to hazards such as fire, electrical shock or other injuries.

Congratulations and welcome to the elite world of Viking ownership. We hope you will enjoy and appreciate the care and attention we have put into every detail of your new, state-of-the-art refrigerator.

Your Viking appliance is designed to offer years of reliable service. This Use and Care Guide will provide you with the information you need to become familiar with your refrigerators care and operation.

Your complete satisfaction is our ultimate goal. If you have any questions or comments about this product, please contact the dealer from whom you purchased it, or contact our Consumer Support Center at 1-888-VIKING1.

We appreciate your choice of a Viking refrigerator and hope that you will again select our products for your other major appliance needs.

For more information about the complete and growing selection of Viking products, contact your dealer or visit us online at vikingrange.com.

Congratulations

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Warnings

4 5

WARNING To avoid serious illness or death, do not use unit where water is unsafe or of unknown quality without adequate disinfection before or after use of filter.

WARNING To avoid electrical shock which can cause severe personal injury or death, turn power disconnect switch to OFF before cleaning. After cleaning, return power disconnect switch to ON position.

WARNING ELECTRICAL SHOCK HAZARD Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.

WARNING BURN HAZARD Do not touch condenser coils near defrost pan. Doing so can result in burns.

DANGER RISK OF CHILD ENTRAPMENT Before You Throw Away Your Old Refrigerator or Freezer: Take off the doors. Leave the shelves in place so that children may not easily climb inside.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous... even if they will sit for just a few days.

Table of Contents Getting Started Important Safety Instructions ______________________6

Proper Disposal (of old refrigerator) ________________7

Features __________________________________________8

Product Controls Settings and Functions ____________________________14

Operation Refrigerator (all units) _____________________________19

Freezer (all units) __________________________________24

Automatic Ice Maker ______________________________25

Automatic Dispenser ______________________________27

Installing Water Filter ______________________________28

Replacing Water Filter _____________________________29

Food Storage Guide _______________________________30

Product Care Cleaning and Maintenance ________________________32

Troubleshooting ___________________________________39

Service Information ________________________________42

Warranty __________________________________________43

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Proper Disposal (of old refrigerator)Important Safety Instructions

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Install and level your refrigerator on a floor that will hold its weight, plus food weight (approximately 1200 pounds [540kg]) and in an area suitable for its size and use.

Do not install a refrigeration unit near a heat source, nor in a location where the surrounding temperature will fall below 60 F (16 C).

Do not allow your refrigerator to be exposed to the weather or outdoor elements.

Connect your refrigerator only to the appropriate kind of electrical outlet, with the correct power supply and grounding. (Refer to the Electrical Requirements section of the Installation Instructions.)

Use the refrigerator only for the uses described in this manual.

Properly maintain the refrigerator.

Be sure the refrigerator is not used by anyone unable to operate it properly.

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DANGER RISK OF CHILD ENTRAPMENT Before You Throw Away Your Old Refrigerator or Freezer: Take off the doors. Leave the shelves in place so that children may not easily climb inside.

IMPORTANT: Now that you have a new refrigerator, it is extremely important that you dispose of your old appliance in a way that minimizes the possibility that children will find it. There have been many cases in years past of children crawling inside junked and abandoned refigerators and becoming trapped or suffocated.

Contact your municipal waste disposal authority to find out the best and safest way to dispose of your old refrigerator.

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General Features

ProChill Temperature Management System The variable speed single compressor system includes the quietest, most technologically advanced compressor available. Electronic controls maintain temperatures to within 1 F and the multi-channel airflow system removes odors and excess humidity.

Convertible Meat Savor/Produce Drawer (all models except all freezer) Equipped with a separate temperature control, the Meat Savor/Produce Drawer can be set for either produce or long-term fresh meat storage.

Adaptive Defrost Controls the timing of the defrost periods based on refrigerator usage and can extend the defrost up to 96 hours.

Factory Installed Automatic Ice Maker All models have an automatic ice maker with large capacity ice buckets.

Door Alarm Sounds and glows to warn that fresh food and/or freezer door have been ajar for three minutes.

True 24 Depth Keeps items in back within easy reach and allows refrigerator to fit flush into 24 deep installation cutout (Designer and Full Overlay models).

30 W. Model Shown

1. Electronic Controls 2. Lights 3. Wire Shelves (6) 4. Non-Adjusting Freezer

Shelf (1) 5. Patented Modular

Storage System Gliding Ice Drawer with 2 Ice Bins

Gliding Freezer Baskets (2)

6. Adjustable Door Bins (Patent Pending) 30 W. Models

Full-Width Bins (3) 36 W. Models

Full-Width Bin (1) Half-Width Bins (4)

Features (built-in all freezer)

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3

4 6

5

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Features (built-in all refrigerator)

30 W. Model Shown

1. Electronic Controls 2. Lights 3. Dairy Compartments (2) 4. Adjustable Door Bins

(Patent Pending) 30 W. Models

Full-Width (4) 36 W. Models

Half-Width (2) Full-Width (3)

5. MEAT SAVOR/PRODUCE Drawer

6. Moisture-Controlled Produce Drawers (2)

7. Spillproof Shelves 30 W. Models

Full-Width (4) 36 W. Models

Half-Width (4) Full-Width (2)

8. Deli Compartment Drawers (2)

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Features (built-in side-by-side, non-dispenser)

1. Electronic Controls 2. Spillproof Shelves (5) 3. Lights 4. Dairy Compartments (2) 5. Adjustable Door Bins (4)

(Patent Pending) 6. Deli Compartment(s)

42 W. Full-Width (1) 48 W. Half-Width (2)

7. MEAT SAVOR/PRODUCE Drawer (1)

8. Moisture-Controlled Produce Drawer(s)

42 W. Full-Width (1)

48 W. Half-Width (2) 9. Glide-Out Freezer

Baskets (2) 10. Ice Bucket (1) 11. Non-Adjusting Freezer

Shelf (1) 12. Adjustable Freezer

Shelves (3) 13. Adjustable Freezer Door

Bins (3)

48 W. Model Shown

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5

7

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2

9

11

13

12

610

1312

1. Electronic Controls 2. Spillproof Shelves (5) 3. Lights 4. Dairy Compartments (2) 5. Adjustable Door Bins (4)

(Patent Pending) 6. Deli Compartment(s)

42 W. Full-Width (1) 48 W. Half-Width (2)

7. MEAT SAVOR/PRODUCE Drawer (1)

8. Moisture-Controlled Produce Drawer(s)

42 W. Full-Width (1) 48 W. Half-Width (2)

9. Water Filter (1) 10. Glide-Out Freezer

Basket (1) 11. Non-Adjustable Freezer

Shelf (1) 12. Adjustable Freezer Shelves

(3) 13. Ice and Water Dispenser (1) 14. Ice and Storage Bucket (1) 15. Adjustable Freezer Door

Bins (3) 16. Built-In Ice and Water

w/Motorized Ice Dispenser (Patent Pending)

48 W. Model Shown

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4

5

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12

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3

10 7

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Features (built-in side-by-side, dispenser)

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Features (built-in bottom-mount)

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3

4

5

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7

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1. Electronic Controls 2. Spillproof Shelves (5)

Half-Width (4) Full-Width (1)

3. Dairy Compartments (2) 4. Adjustable Door Bins (5)

(Patent Pending) Half-Width (4) Full-Width (1)

5. Wire Freezer Baskets (2) 6. Ice Bucket (1) 7. MEAT SAVOR/PRODUCE

Drawer (1) 8. Moisture-Controlled

Produce Drawers (2) 9. Lights

36 W. Model Shown

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In order for your new refrigerator to work properly, it is important that you understand its various features, controls, and how to use them.

Power On/Off Switch (Power Interruption Switch) The power on/off switch is located behind your refrigerator's top grille. It is used to turn the power off when cleaning the refrigerator or changing the light bulbs. Your refrigerator arrives from the factory with the power interruption switch on.

To turn power off, remove the center grille blade. Press the power on/off switch to the off position.

To turn power on, press power on/off switch to the on position. Replace the center grille blade.

IMPORTANT: Be sure the power on/off switch is in the on position after cleaning or changing light bulbs.

Showroom Mode Initiation Showroom mode allows electronic controls and interior lights to function independently of refrigeraton system.

To enter the showroom mode: Press and hold DISPLAY ON/ACTIVATE CONTROLS pads; while holding, press and hold HIGHER TEMP and ALARM OFF pads together. Three beeps will sound and unmarked blue light will be lit. Showroom mode is entered.

To exit the showroom mode: press and hold DISPLAY ON/ACTIVATE CONTROLS pads; while holding, press and hold HIGHER TEMP and ALARM OFF pads together. Three beeps will sound and control will revert to normal operation and display.

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Power Switch

DISPLAY ON

HIGHER TEMP

ALARM OFF

ACTIVATE CONTROLS

Settings and Functions Electronic Temperature Settings Your refrigerator's electronic controls are located behind the door above the cabinet interior. To activate the electronic control panel, press DISPLAY ON/ACTIVATE CONTROLS pads. All other pads, except the ALARM OFF pad, will remain inactive until the DISPLAY ON/ACTIVATE CONTROLS pads are pressed. Once activated, pads remain programmable for at least ten minutes.

When you first plug your new refrigerator in, you will find that five bars of nine are displayed. This means that all unit controls are pre-set at the mid-range setting. Wait 24 hours after plug-in for the cabinets to reach this setting. After 24 hours, you may adjust controls as desired. The warmest setting displays one bar, while the coldest setting shows nine bars.

To adjust the refrigerator or freezer temperature, simply press the DISPLAY ON/ACTIVATE CONTROLS pads, then REF TEMP pad or FREEZER TEMP pad. Press HIGHER TEMP or LOWER TEMP pad to adjust temperature setting one level at a time. Holding down HIGHER TEMP or LOWER TEMP pad adjusts temperature more than one level at a time.

Entry Tone The entry tone is the beep you will hear when you press one of the control pads.

You can deactivate the entry tone by pressing and holding the DISPLAY ON/ACTIVATE CONTROLS pads for three to five seconds. You will hear three short beeps to let you know that the entry tone feature has been deactivated.

To activate the entry tone, simply press and hold the DISPLAY ON/ACTIVATE CONTROLS pads for three to five seconds.

Max Refrigerator Mode Max refrigerator mode adjusts the refrigerator temperature to the coldest setting for four hours, at the end of which the refrigerator's temperature automatically returns to its previous setting.

ACTIVATE CONTROLS

DISPLAY ON

D

ACTIVATE CONTROLS

DISPLAY ON

ACTIVATE CONTROLS

DISPLAY ON

D

HIGHER TEMP

L

LOWER TEMP

A

ACTIVATE CONTROLS

A

MAX REF

A

DISPLAY ON

M

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Settings and Functions

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Settings and Functions To activate the max refrigerator mode, simply press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX REF pad. The indicator light will glow to let you know you've turned on the max refrigerator mode.

To deactivate the max refrigerator mode before the end of the four hour cycle, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX REF pad.

Max Freezer Mode Max freezer mode adjusts the freezer temperature to the coldest setting for 24 hours, at the end of which, the freezer temperature automatically returns to its previous setting.

To activate the max freezer mode, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX FRZ pad. The indicator light will glow to let you know you have turned on the max freezer mode.

To deactivate the max freezer mode before the end of the 24 hours cycle, simply press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX FRZ pad.

Door Open Alarm Door open alarm sounds and an indicator light blinks if either door is left open for more than three minutes.

To deactivate the door open alarm, press the ALARM OFF pad or close the door that is open.

High Temperature Alarm High temperature alarm sounds and an indicator light glows if the refrigerator or the freezer temperature is too high for two hours. A blinking light signals which part of the appliance is affected. The alarm will end when the temperature is brought back to a proper setting.

To deactivate the high temperature alarm, press the ALARM OFF pad.

ACTIVATE CONTROLS

A

MAX REF

A

DISPLAY ON

ACTIVATE CONTROLS

M

DISPLAY ON

MAX FRZ

ALARM OFF

ALARM OFF

Thermistor Alarm Thermistor alarm is a special feature that electronically senses temperatures. The thermistor alarm will sound and indicator lights will scroll if the thermistor is not operating properly. The alarm can be deactivated by pressing the ALARM OFF pad on your refrigerator's control panel. If the alarm continues to sound, contact an authorized Viking Range Corporation technician immediately.

Display Lights To activate temperature display lights, press the DISPLAY ON/ACTIVATE CONTROLS pads.

To deactivate temperature display lights, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the DISPLAY OFF pad.

Sabbath Mode Sabbath mode is used to disable interior lights and alarms for observance of the Sabbath.

Before the Sabbath mode is engaged, the bale arm of the ice maker needs to be raised until it clicks into the detent. This turns off the power to the ice maker.

To enter Sabbath mode, press the DISPLAY ON/ACTIVATE CONTROLS pads to activate the control panel. Then, press and hold DISPLAY ON/ACTIVATE CONTROLS and DISPLAY OFF pads simultaneously for three seconds. It will beep three times and light the three right blue squares so you will know that you have activated Sabbath mode.

When your refrigerator is in Sabbath mode, interior lights, display (excluding the three right hand side lit blue squares), and alarms are disabled.

If your refrigerator loses power while in Sabbath mode, it will return to the Sabbath mode when power is reestablished.

To exit the Sabbath mode, press the DISPLAY ON/ ACTIVATE CONTROLS pads. Then, press and hold DISPLAY ON/ACTIVATE CONTROLS and DISPLAY OFF pads simultaneously for three seconds. You will then hear three beeps letting you know that you have turned the Sabbath mode off.

FRZ TEMP

FRZ TEMP

HIGH TEMP

MAX REF

MAX FRZ

COLDEST. . . . . . . . . . .

DOOR OPEN

Settings and Functions

ACTIVATE CONTROLS

M

DISPLAY ON

ACTIVATE CONTROLS

DISPLAY OFF

DISPLAY ON

ACTIVATE CONTROLS

A

DISPLAY ON

ACTIVATE CONTROLS

DISPLAY OFF

DISPLAY ON

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Settings and Functions

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Once your refrigerator has left the Sabbath mode, the bale arm of the ice maker needs to be pushed downward until it is no longer in the detent. This will restore power to the ice maker.

Setting the Controls Set controls precisely with a household thermometer that includes temperatures between -5 to 50 F (-21 to 10 C).

Checking the Temperature (freezer) Place the thermometer snugly between frozen packages in freezer section. Wait five to eight hours, then check the temperature. If the freezer temperature is not 0 to 2 F (-17 to -16 C), adjust the temperature control one number at a time. Then, check the temperature again in five to 8 hours.

Checking the Temperature (refrigerator) Place the thermometer in a glass of water in the middle of the refrigerator. Wait five to eight hours, and then check the temperature. If the refrigerator temperature is not 38 to 40 F (3 to 4 C), adjust the control one number at a time. Check again after five to eight hours.

Refrigerator (all units)

CAUTION To avoid personal injury and property damage, confirm shelf is secure before placing items on shelf.

CAUTION To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change.

Spillproof Shelves Your refrigerator's spillproof shelves are constructed of polypropylene molded around the glass and metal rail. This design means that the shelves are completely enclosed and liquids can't seep under the glass. This localizes spills and makes clean-up easier. Spillproof shelves also adjust to meet individual storage needs.

NOTE: Foods and beverages placed on the uppermost shelf under the air vent may freeze.

Shelf Adjustment You can adjust the shelves to match the way you use your refrigerator. To remove the shelves, tilt the shelf up at the front releasing the hooks from the shelf support, then pull the shelf straight out.

To replace shelves, guide the rear hooks of the shelf into the slots in the shelf supports. Then, tilt the shelf up at the front until the hooks drop into the slots, and lower the front of shelf to level position.

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Refrigerator (all units)

Door Bin Adjustment Your refrigerator's door bins hold two-liter bottles and can be placed in any position on the refrigerator door. To remove a bin, simply grasp it, lift the bin up, and pull it out.

To replace the bin, place it over the glides in the refrigerator door, and push the door bin down to lock it into place.

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Dairy Compartments Your refrigerator's dairy compartment doors are surrounded by gaskets for a tighter seal. This allows items to stay fresh much longer. The dairy compartments can be adjusted to meet your unique storage needs.

To remove the dairy compartments, simply grasp, lift up and pull out. To replace, position the dairy compartment over the glides in the refrigerator door, and push the compartment down to lock it into place.

Refrigerator (all units)

Chill Zone Your new refrigerator's chill zone features the moisture-controlled produce drawer(s) and the MEAT SAVOR/PRODUCE drawer. Freezer air circulating in the chill zone is contained by gaskets in the air duct above the drawer. This area keeps food 3 to 5 F colder than average refrigerator temperatures.

The chill zone temperature control is located to the right of the MEAT SAVOR/PRODUCE drawer. The control adjusts the amount of freezer air circulating in this area. For normal refrigerator temperature, slide the control down. To cool down the chill zone, slide the control up. The uppermost control position is quick chill. This can be used to quickly chill foods and beverages.

Moisture-Controlled Produce Drawer(s) The moisture control on your refrigerator produce drawer(s) gives you the ability to change the amount of moisture or humidity in a drawer, and the clear top section allows you to see into a drawer without opening it.

The moisture control for the produce drawer(s) is located underneath the front trim. Slide the control to a higher setting for storing deli items or produce with leaves, such as lettuce, spinach, or cabbage. Slide the control to a lower setting for storing fruits and vegetables with skins, such as apples, corn, or tomatoes. See Food Storage Guide (pg. 30) for more information on storing foods properly.

To remove a produce drawer from refrigerators with glides, roll the drawer out to the stop. Then, on each side of the drawer, locate the black leveler on the glides and lift up until the drawer disengages from the glides. Pull the drawer out the rest of the way. To replace the drawer, extend the glides out to the stop. Next, place the drawer onto the glides and push it back until the drawer engages the hook. Lower the front part of the drawer, grasp the glides/drawer and lightly squeeze until the drawer snaps onto the glides. Then slide the drawer back until it stops.

MOISTURE CONTROL

LOW

HIGH

MOISTURE CONTROL

LOW

HIGH

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Refrigerator (all units)

For refrigerators without glides, remove the produce drawer by lifting it up slightly and pulling it out. Replace the drawer by simply positioning it in place and sliding it back until it stops.

MEAT SAVOR/PRODUCE Drawer Your refrigerator's MEAT SAVOR/PRODUCE drawer glides forward on an inner and outer track, and the lid raises for easy access. This special feature holds extra-large deli trays, wine bottles, etc. The lid can also be removed for tall items such as tiered cakes and flower arrangements. To open the drawer, simply grasp the molded handle and pull forward.

For Refrigerators With Plastic Glides: To remove, slide drawer out to the stop. Lifting up on the handle molded into the drawer, pull drawer out the rest of the way.

To replace, place the drawer onto the glides and push back until drawer engages. Lift up the drawer by the handle and push back. Slide drawer back until it stops.

Black Leveler

Lid

Molded Handle

Handle

Glides

Refrigerator (all units)

Refrigerators With Ball-Bearing Glides: To remove, roll drawer out to the stop. Remove lid by lifting to release hoods then pulling out. Remove the drawer by lifting slightly and pulling out.

To replace, position drawer rollers behind the track roller. Push drawer up and onto the track. Slide drawer back slightly. Replace cover by inserting hooks into drawer then placing back and front down. Slide drawer back until it stops.

Egg Bin Your refrigerator's egg bin has three pieces: the lid, the egg tray, and the bin. The egg bin can hold up to two dozen eggs.

To hold one dozen eggs, place twelve eggs into the egg carrier. Then place the egg carrier into the bin and cover with the lid.

With two dozen eggs, place twenty-four eggs loose in the bin and cover them with the lid. Use the carrier to transport eggs between the bin and your cooking area.

When the egg tray is removed, the bin will accept items such as a standard egg carton, ice, etc.

Lid

Egg Tray

Bin

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Freezer (all units except bottom-mount)

Wire Shelf Adjustment You can easily adjust your freezer's shelves. To remove a shelf, simply tilt it up at the front, releasing the hooks from the shelf support. Then, pull the shelf straight out. To replace, guide the rear hooks of the shelf into the slots in the shelf supports. Then, tilt the shelf up at the front until the hooks drop into the slots. Next, lower the front of the shelf to a level position.

Wire Basket Adjustment (all freezer model only) You can easily adjust your freezer's wire baskets by moving the dividers. To remove a divider, simply grasp it in the center, and pull the divider straight up. To replace, guide the divider around the basket wires in the desired location, then push the divider down until it stops.

Automatic Ice Maker (all units except all refrigerator)

The ice maker and slide-out ice drawer on your refrigerator are not adjustable, but the ice drawer slides forward for easy access to ice.

After the refrigerator reaches normal temperature, the ice maker fills with water and begins operating. Under normal conditions, the ice maker will produce seven to nine batches of ice per 24 hour period.

NOTE: Allow 24 to 48 hours after installation before looking for ice in your ice drawer. You should discard the first three full drawers of ice produced by your refrigerator, and should also throw out the first drawer full of ice your refrigerator produces after extended periods of non-use.

During ice production, the ice maker arm raises and lowers. When the ice bin is full, the ice maker arm automatically turns the ice maker off. To manually stop ice production, raise the ice maker arm. You will hear a definite click when you have the arm in the right position. The ice maker won't produce any more ice until you push the ice bin all the way back into place.

Ice Bin Adjustment (all freezer model only) Ice bins can be adjusted to match the way you use your freezer. The ice bin on the left-hand side is used for collecting ice from the ice maker. Once the left-hand ice bin is full, the bins can be reversed so additional ice is made. If the ice maker is not operating, the ice bin can be used for cold storage.

CAUTION To avoid damage to ice maker, observe the following: Do not force ice maker arm down or up past stop position. Do not place or store anything in ice bucket.

Off Position

On Position

Ice Maker Arm

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Automatic Ice Maker

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To remove ice bins, extend ice drawer fully. Place hand underneath ice bin. Push ice bin upward. Grab ice bin edge and lift upward. Store ice bin in safe place.

To replace ice bins, lower ice bin in cutout on drawer frame. Adjust forward or backward as needed.

Water Dispenser Operation (dispenser models only) Wait a couple of minutes after connecting your refrigerator to the household water supply before attempting to use the water dispenser.

NOTE: Discard first ten to fourteen containers of water dispensed after initially connecting your refrigerator to the water supply. Do the same after your refrigerator has an extended period of non-use.

You will be able to dispense water by pressing a sturdy, wide- mouth drinking glass or container against the water dispensing pad. To stop the flow of water, release the pressure. A small amount of water may continue to fall into the spill shelf located just below the dispenser. The spill shelf is not self draining, so large spills should be wiped dry.

CAUTION To avoid personal injury or property damage, observe the following: Do not operate dispenser with freezer door open. Do not put fingers, hands, or any foreign object into dispenser opening.

Do not use sharp objects to break ice

Ice Bin below Icemaker

Automatic Dispenser Ice Dispenser Operation (dispenser models only) Your refrigerator's ice dispenser allows you to select either cubed or crushed ice by sliding the lever on the ice dispenser panel. A slight delay occurs when switching between cubed and crushed modes, and pieces of crushed ice will vary in size and shape.

Once you have made your selection, dispense ice by pressing a sturdy, wide mouth drinking glass or container against the ice dispenser pad. You should release pressure before the container is full because some ice will continue to fall.

NOTE: You can reduce the spray of crushed ice by holding the wide-mouth container directly under the ice chute and as high as possible in the dispenser area.

If your refrigerator is dispensing ice continuously, the dispensers motor is designed to shut off automatically after three to five minutes. The motor will then reset after three minutes and dispensing can continue.

When you repeatedly dispense crushed ice, snow may form on your the door and on the ice chute. You should allow snow to evaporate on its own, or you can wipe it dry.

NOTE: The ice and water dispensers will shut off if the refrigerator or freezer door has been left ajar for ten minutes. Operation will resume when the door is closed.

Removing Ice Bucket You can remove the Ice Bucket by simply lifting the bucket and pulling it out. To replace it, slide it back in until the bucket locks in place. If the freezer door will not close, the bucket is not in the proper position.

CAUTION To avoid property damage, do not dispense ice directly into a thin glass, fine china, or delicate crystal.

ICE WATER

CrushedCubed

Ice Pad

Water Pad

Sliding Lever

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Automatic Dispenser

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Child Lock Feature (dispenser models only) When engaged, your refrigerator's child lock feature prevents water or ice from being dispensed. This feature is useful when cleaning the dispenser or to keep children from dispensing ice and water. To activate the child lock, push the child lock switch to the left (see illustration). To deactivate, push the child lock switch to the right. Your appliance is shipped from the factory with the child lock in the off position.

Installing the Water Filter Locate water filter door. The door is located under the MEAT SAVOR/PRODUCE drawer handle. Push the upper left corner of the door to release the door latch. Pull the door downward. Insert the filter cartridge into circular opening in filter housing. Move the filter cartridge horizontally until the filter head is engaged. Rotate gently clockwise until the filter stops. Flush air from the system by running water through the dispenser continuously for three minutes. If water spurts occur, continue to run water until flow is steady. Additional flushing may be required in areas with poor water quality.

NOTE: Allow a one to two minute delay to allow internal water tank to fill.

CAUTION Be sure to have replacement cartridges available when filter change is required.

If water filtration system has been allowed to freeze, replace filter cartridge.

If system has not been used for several months, and water has unpleasant taste or odor, flush system by dispensing two-three glasses of water. If unpleasant taste or odor persists, change filter cartridge.

ICE WATER

CrushedCubed

Child Lock Switch

Replacing Water Filter IMPORTANT: Air trapped in your refrigerator's water filtration system may cause water and the cartridge to eject. Use caution when removing the filter.

Locate water filter door. The door is located under the MEAT SAVOR/PRODUCE drawer handle. Push the upper left corner of the door to release the door latch. Pull the door downward. Turn filter cartridge counterclockwise until it releases from filter head. Drain water from the filter into a sink and dispose of the cartridge. Wipe up excess water at filter location and insert the filter cartridge into circular opening in filter housing. Move the filter cartridge horizontally until the filter head is engaged. Rotate gently clockwise until the filter stops. Flush air from the system by running water through the dispenser continuously for three minutes. If water spurts occur, continue to run water until flow is steady. Additional flushing may be required in areas with poor water quality.

When to Change the Water Filter Your water filter provides a cleaner ice and water supply by filtering bad tastes, odors, sediment and harmful contaminants. To ensure proper filtration, the water filter cartridge should be changed every nine months or after 750 gallons of water are used, whichever comes first.

IMPORTANT: The condition of water and amount used determines the life span of your water filter cartridge. If water use is high, or if water is of poor quality, you may have to replace the cartridge more frequently.

How to Order Replacement Filter Cartridges Replacement filters are available through your local Viking Range dealer. You may also order filters by calling Viking Range Preferred Service at 1-888-845-4641, or online at www.vikingrange.com.

WARNING To avoid serious illness or death, do not use unit where water is unsafe or of unknown quality without adequate disinfection before or after use of filter.

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Food Storage Guide Storing Fresh Food Wrap or store food in the refrigerator in airtight and moisture- proof material. This prevents food odor and taste transfer. For dated products, check use-by date to ensure freshness.

To store leafy vegetables, remove store wrapping. Then tear off bruised and discolored areas. Wash the vegetables in cold water and drain, and then place them in a plastic bag or plastic container and store in your produce drawer.

For vegetables with skins, such as carrots and peppers, store in plastic bags or containers.

When refrigerating or freezing fruit, wash the fruit and then let it dry. Store the fruit in plastic bags. Don't wash or hull berries until they are ready to use. Instead, sort and keep berries in their original container in the produce drawer, or store in a loosely closed paper bag on the refrigerator shelf.

Store eggs without washing them. Keep eggs in their original carton or in your refrigerator's egg bin.

Wipe milk cartons. For best storage, place milk on an interior shelf.

Keep opened butter in covered dish or closed compartment. When storing butter in the freezer, wrap it in freezer packaging.

When you have leftovers, cover then with plastic wrap, aluminum foil, or store the leftovers in plastic containers with tight lids.

Store meat in its original wrapping, as long as it's airtight and moisture-proof. Rewrap meat if necessary.

NOTE: When storing meat longer than the recommended times, freeze the meat.

The Meat Savor/PRODUCE Drawer is ideal for longer term meat storage because the temperature can be set 3 to 5 colder.

Recommended storage times: Chicken 1-2 days Bacon 5-7 days Ground Beef 1-2 days Cold Cuts 3-5 days Steaks/Roasts 3-5 days Variety Meats 1-2 days Cured Meats 7-10 days

NOTE: Use fresh fish and shellfish the same day as purchased.

Food Storage Guide Packaging Food for Freezing The secret of successful freezing is in the packaging; the way you close and seal a package of food must not allow air or moisture in or out, or the quality of the food will deteriorate while frozen.

Packaging you should not use for freezing includes: Bread wrappers Non-polyethylene plastic containers Containers without lids Wax paper or wax-coated freezer wrap Thin, semi-permeable wrap

Recommended packaging: Rigid plastic containers with tight-fitting lids Straight-sided canning/freezing jars Heavy-duty aluminum foil Plastic-coated paper Non-permeable plastic wraps (made from saran film) Zip-top freezer bags

Follow package or container instructions for proper freezing methods.

Freezing Foods Do not expect your freezer to quick-freeze large quantities of food; do not load more than two to three pounds of unfrozen food per cubic foot within 24 hours. Leave enough space for air to circulate around packages, and be careful to leave enough room at the front so the freezer door can close tightly.

A full freezer stays cold longer than a partially filled one, and a freezer full of meat stays cold longer than a freezer full of baked goods. If food contains ice crystals, it may be safely refrozen, although the quality and flavor may be affected. If the condition of the food is poor, or if you feel it is unsafe, dispose of it.

Storage times will vary according to the quality of food, the type of packaging or wrap used (airtight and moisture-proof), and the storage temperature, which should be 0 to 2 F (-18 to -17 C).

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Cleaning and Maintenance

Your refrigerator is built to give you many years of dependable service. However, there are a few things you can do to help extend its life. This section tells you how to clean your refrigerator and what to do when going on vacation, moving, or during a power outage.

Interior Surfaces Wash the interior surfaces of your refrigerator with four tablespoons of baking soda dissolved in one quart of warm water. Use a soft, clean cloth. Rinse these surfaces with warm water, and dry with a soft clean cloth.

Do not use the following to clean interior surfaces: Abrasive or harsh cleaners, such as ammonia or chlorine bleach

Concentrated detergents or solvents Metal scouring pads

These products can scratch, crack and discolor your refrigerator's surfaces.

Also, never wash the ice bucket or shelves in the dishwasher. They must be cleaned by hand.

CAUTION To avoid personal injury or property damage, read and follow all cleaning product manufacturers directions.

WARNING To avoid electrical shock which can cause severe personal injury or death, turn power disconnect switch to OFF before cleaning. After cleaning, return power disconnect switch to ON position.

Cleaning Chart

Part What to Use How to Clean Removable parts Sponge or cloth with mild Hand wash, (shelves, drawers) detergent and warm water rinse, and

dry thoroughly.

Front door panels Stainless steel Stainless steel cleaner Wipe with soft cloth.

Painted Sponge or cloth with mild Hand wash, detergent and warm water rinse, and

dry thoroughly.

Interior walls Sponge, soft cloth or paper Hand wash, (allow freezer to towel with baking soda or rinse, and warm up so cloth or mild detergent and dry thoroughly. will not stick) warm water

Door liners and Sponge, soft cloth or paper Wash, wipe and dry gaskets towel with mild detergent thoroughly.

and warm water Do not use cleaning waxes, concentrated detergents, or cleaners containing chlorine bleach

Plastic parts Soft, clean sponge or soft Wash, wipe (covers, panels) clean cloth with mild and dry

detergent and warm water thoroughly. Do not use paper towels, window sprays, or scouring pads. These can scratch and damage the finish.

Condenser coil Vacuum cleaner with Vacuum coils extended narrow when dusty or attachment dirty.

Cleaning and Maintenance

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Cleaning and Maintenance Glass Shelves To clean your refrigerator's glass shelves, lift the shelf out by lifting the front and releasing the hooks from the metal track. Then pull the shelf out. Be sure to allow the glass shelves to adjust to room temperature before cleaning.

To clean crevices, dilute mild detergent with water. Brush this solution into crevices using a plastic bristle brush. Let set for five minutes. Spray warm water into crevices using faucet spray attachment. Dry glass shelf thoroughly and replace shelf by inserting hooks into metal track and lowering front.

Door Gaskets Clean the door gaskets every three months using the same procedures used for interior surfaces. You should apply a light film of petroleum jelly to keep gaskets pliable.

CAUTION To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature changes.

WARNING ELECTRICAL SHOCK HAZARD Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.

WARNING BURN HAZARD Do not touch condenser coils near defrost pan. Doing so can result in burns.

Defrost Pan To prevent condensation from overflowing, check defrost pan periodically.

To check defrost pan, remove two screws securing kickplate to unit. Pull defrost pan forward until it stops. Remove any excess water from pan. Wipe and clean defrost pan with a sponge. Return defrost pan to original position. Return kickplate to unit by securing with two screws.

Door Stop Adjustment Your refrigerator is factory set at 110 door stop position. To change to either the 90 or 120 position, remove the door stop pin located in the bottom hinge using a 3/16 allen wrench. For 120 swing, move the pin to stop hole closest to the unit. For 90 swing, move pin to stop hole farthest from the unit.

Cleaning and Maintenance

WARNING ELECTRICAL SHOCK HAZARD Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.

CAUTION To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature changes.

110

120

Door Stop Pin

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Cleaning and Maintenance

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Upper Light Bulb Disconnect power at breaker or turn power disconnect switch to the off position. Lightly grasp light cover with both hands and pull down. Replace bulb with an incandescent, medium base tubular bulb with a maximum of 40 watts. Replace cover by engaging light bracket with the back fingers on the light cover. Once engaged, snap the front fingers on the light cover. (Note: The clear section of the light cover is considered the back section.) Reconnect power or turn power disconnect switch to the on position.

Dispenser Light Bulb Disconnect power at breaker or turn power disconnect switch to the off position. Replace with an incandescent bulb with a maximum of 6 watts.

Light Cover Cover Fingers

Cleaning and Maintenance Lower Light Bulbs (all freezer only) Disconnect power at breaker or turn power disconnect switch to off. Remove center freezer basket and frame by lifting up on the black leveler on each side until drawer disengages from glide. Lightly grasp light cover on the underneath side and pull up. Replace with an incandescent, medium base tubular bulb with a maximum of 40 watts. Replace cover by engaging the top of the light cover over the light bracket. Once engaged, snap the bottom of the light cover over the light bracket with light pressure. Replace center freezer basket and frame by aligning the inner glide on the basket with the outer glide in the unit. Slide freezer basket and frame back until black leveler clicks. Reconnect power or turn power disconnect switch to the on position.

Lower Light Bulbs (refrigerator and freezer) Disconnect power at breaker or turn power disconnect switch to the off position. Lightly grasp light cover on the underneath side and pull up. Replace with an incandescent, medium base tubular bulb with a maximum of 40 watts. Replace cover by engaging the top of the light cover over the light bracket. Once engaged, snap the bottom of the light cover over the light bracket with light pressure. Reconnect power or turn power disconnect switch to the on position.

Black Leveler

Inner Glide Attaches to Outer Glide in Unit

Light Bulb

Light Bulb Cover

Light Bracket

ICE

WATERCrushed Cubed

WATERCrushed

Light Bulb

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Cleaning and Maintenance Saving Energy You can help your refrigerator use less electricity with these simple tips: Open the door as few times as possible. Think about what you need before you open the door. Get everything out at one time. Keep food organized so you will not have to search for what you want. Close door as soon as food is removed.

Do not overcrowd the unit so air movement is blocked. Do not set the unit to temperature colder than necessary.

Vacation Tip When you will be gone from home a short time (less than four weeks), there is no need to shut off your refrigerator. However, be sure to: Use any perishables. Freeze other items. Raise the signal arm in the automatic ice maker to the off (up) position and shut off water supply to the ice maker.

If you will be away from home for a month or more, follow these guidelines: Remove all food. Turn the power disconnect switch to the off position. Clean the unit and door gaskets according to the Cleaning and Maintenance section on page 33.

Prop doors open with rubber or wood blocks so air can circulate inside. This will keep odor and mold from building up.

Raise the signal arm in the automatic ice maker to the off (up) position and shut off water supply to the ice maker.

Power Interruptions If electric service to your refrigerator will be interrupted for 24 hours or less, keep the doors to the freezer closed. This helps food stay frozen.

If service will be interrupted longer than 24 hours, remove all frozen food and store it in a frozen food locker, or place two pounds of dry ice inside the freezer for every cubic foot of interior volume. This will keep food frozen for two to four days. Be sure to wear gloves to protect your hands from dry ice burns. If neither a food locker or dry ice is available, you should use or can your perishable food at once.

Troubleshooting Understanding Sounds You May Hear Your new refrigerator may make different sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the unit can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your refrigerator is working properly.

Here are some of the noises you may hear and what they are: Freezer or refrigerator fresh food fan: sounds like air rushing or whirling

Sealed system (evaporator and heat exchanger) refrigerant flow: sounds like gurgles, pops or boiling water

Defrost heater: sizzles, hisses or pops Condenser fan: air rushes and whirls Compressor: has a high pitched hum or pulsating sound Ice maker valve hookup: buzzes when ice maker fills with water. This occurs whether or not the unit is connected to water supply. If the unit is not connected to water supply, stop sound by raising ice maker arm to off position.

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Troubleshooting Common Ice Maker Problems

PROBLEM POSSIBLE CAUSE AND/OR REMEDY Ice crescents attached at This is normal. They break apart easily. corners Shake bin occasionally to keep cubes

separated.

Ice maker will not operate on/off lever is in the off (up) or ice is not made fast position. Lower lever to on (down) enough position.

Freezer is not cold enough. Adjust temperature controls and wait 24 hours.

Off-taste or odor in ice New plumbing connections can cause discolored or off-flavored ice. Discard the first three harvests of ice.

Cubes are stored too long. Throw them away and make a new supply.

Food is not wrapped properly. Freezer and ice bin need to be cleaned. Water may contain minerals. A filter may be needed to remove them.

PROBLEM POSSIBLE CAUSE AND/OR REMEDY Unit will not Is the power cord plugged into a live operate circuit with the proper voltage?

Has a household fuse blown or circuit breaker tripped? Is the power switch in the on position?

Unit makes See Understanding the sounds you unfamiliar sounds may hear for descriptions of normal

sounds and what makes them.

Water in the defrost This is normal in hot, muggy weather. pan Make sure the pan is level so it does not

overflow.

Ice Maker will not Is the freezer cold enough to make ice? It operate could take overnight for the freezer to reach

the proper temperature. Is the signal arm in the on (down) position? Is the water valve turned on? Is water getting to the water valve? Check water line for leaks.

Lights do not work Has a household fuse blown or circuit breaker tripped? Is a bulb burned out?

Motor seems to run The motor naturally runs longer on hot days, too long if the room is too warm, if a large amount

of food has been added, or if the doors are opened often.

Troubleshooting Most performance problems you might encounter with your Viking referigerator will be minor and you should be able to fix them yourself without tools.

Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem before calling for service.

Common Refrigerator Problems

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Warranty BUILT-IN BOTTOM-MOUNTS/SIDE-BY-SIDES/ALL REFRIGERATORS AND ALL FREEZERS WARRANTY

TWO YEAR FULL WARRANTY Built-in bottom-mounts/side-by-sides/all refrigerators/all freezers and all of their components and accessories, except as detailed below*, are warranted to be free from defects in material or workmanship under normal household use for a period of two (2) years from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period

*Painted and decorative items are warranted to free from defective materials or workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors.

SIX YEAR FULL WARRANTY Any sealed refrigeration system component, as listed below, or any automatic ice maker is warranted to be free from defective materials or workmanship in normal household use during the third through the sixth year from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

Sealed Refrigeration System Components: Compressor, Evaporator,

Condenser, Connecting Tubing, Dryer/Strainer

TWELVE YEAR LIMITED WARRANTY Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations and institutional food service locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada. Products must be purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or repair or service to the product by anyone other than an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from indoor units being used in outdoor situations. This warranty does not apply to commercial usage. This warranty does not cover any food or medicine loss due to product failure. Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation. Warrantors liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part there of which gives rise to the claim.

WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.

The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could affect you.

Any implied warranties of merchantability and fitness applicable to the above described built-in all refrigerators/all freezers are limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

Specifications subject to change without notice.

Service Information If service is required after checking the troubleshooting guide, call your Viking dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

When you make a service call, be sure to have the following information handy: Model Number Serial Number Date of Purchase Name of dealer from whom purchased

Be ready to clearly describe the problem that you are having with your Viking refrigerator.

If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at (888) 845-4641 or write to:

Viking Preferred Service 111 Front Street

Greenwood, Mississippi 38930 USA

If you ever need service, you will need to have the following information readily available. Take a few moments now to record this information.

The serial number and model numbers for your refrigerator are located on the upper wall, behind the lighting:

Model No. ____________________ Serial No. ________________

Date of Purchase __________ Date Installed ________________

Dealers Name __________________________________________

Address ________________________________________________

_______________________________________________________

If service requires installation of parts, use only authori

Manualsnet FAQs

If you want to find out how the DFFB364 Viking works, you can view and download the Viking DFFB364 Refrigerator Use and Care Manual on the Manualsnet website.

Yes, we have the Use and Care Manual for Viking DFFB364 as well as other Viking manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Use and Care Manual should include all the details that are needed to use a Viking DFFB364. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Viking DFFB364 Refrigerator Use and Care Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Viking DFFB364 Refrigerator Use and Care Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Viking DFFB364 Refrigerator Use and Care Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Viking DFFB364 Refrigerator Use and Care Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the Viking DFFB364 Refrigerator Use and Care Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.