Contents

Tesla Model S 2012-2020 China Owner's Manual PDF

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Summary of Content for Tesla Model S 2012-2020 China Owner's Manual PDF

MODEL S 20122020

OWNER'S MANUAL

Software version: 2022.16 China

YOUR OWNER'S MANUAL

For the latest and greatest information that is customized to your vehicle, view the Owners Manual on your vehicles touchscreen by touching Controls > Service > Owner's Manual. The information is specific to your vehicle depending on the features you purchased, vehicle configuration, market region and software version. In contrast, owner information that is provided by Tesla elsewhere is updated as necessary and may not contain information unique to your vehicle.

RELEASE NOTES

Information about new features is displayed on the touchscreen after a software update, and can be viewed at any time by touching Controls > Software > Release Notes. If the content in the Owner's Manual on how to use your vehicle conflicts with information in the Release Notes, the Release Notes take precedence.

ILLUSTRATIONS AND PRODUCT SPECIFICATIONS

The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options, software version and market region, the information displayed on the touchscreen in your vehicle may appear slightly different.

All specifications and descriptions contained in this document are verified to be accurate at the time of printing. However, because continuous improvement is a goal at Tesla, we reserve the right to make product modifications at any time. To communicate any inaccuracies or omissions in this document, please send an email to: ownersmanualfeedback@tesla.com.

SAFETY INFORMATION

You can find safety information in your Model S Owner's Manual on the touchscreen.

For detailed information about your Model S, go to the Tesla website for your region, log on to your Tesla account, or sign up to get an account.

If you have any questions or concerns about your Model S, call Tesla at 400-910-0707.

2012-2022 TESLA, INC.

All information in this document and all vehicle software is subject to copyright and other intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc. and its licensors. Additional information is available upon request. Shown here are trademarks or registered trademarks of Tesla, Inc. in the United States and other countries:

Overview................................................................ 2 Exterior Overview............................................................................2 Interior Overview............................................................................. 3 Touchscreen Overview.................................................................. 5

Opening and Closing.........................................8 Keys and Doors................................................................................ 8 Windows............................................................................................ 12 Rear Trunk......................................................................................... 13 Front Trunk....................................................................................... 15 Interior Storage and Electronics...............................................17 Sunroof...............................................................................................21

Seating and Safety Restraints..................... 22 Front and Rear Seats................................................................... 22 Seat Belts......................................................................................... 24 Child Safety Seats.........................................................................26 Airbags..............................................................................................33

Driving.................................................................. 37 Driver Profiles................................................................................. 37 Steering Wheel.............................................................................. 39 Mirrors............................................................................................... 42 Starting and Powering Off........................................................ 44 Shifting..............................................................................................46 Lights.................................................................................................47 Instrument Panel........................................................................... 50 Wipers and Washers....................................................................56 Braking and Stopping..................................................................57 Traction Control............................................................................ 60 Park Assist........................................................................................ 61 Vehicle Hold.................................................................................... 63 Acceleration Modes..................................................................... 64 Active Hood.................................................................................... 66 Trip Information............................................................................. 67 Getting Maximum Range........................................................... 68 Rear Facing Camera(s)...............................................................70 Pedestrian Warning System....................................................... 71 Cold Weather Best Practices.................................................... 72

Autopilot..............................................................74 About Autopilot............................................................................ 74 Traffic-Aware Cruise Control.....................................................77 Autosteer..........................................................................................82 Navigate on Autopilot.................................................................87 Traffic Light and Stop Sign Control.......................................90 Autopark...........................................................................................97 Summon........................................................................................... 99 Smart Summon............................................................................ 102

Active Safety Features................................. 105 Lane Assist.....................................................................................105 Collision Avoidance Assist....................................................... 108

Speed Assist.................................................................................... 111

Using the Touchscreen...................................113 Controls............................................................................................ 113 Climate Controls........................................................................... 119 Maps and Navigation................................................................. 124 Media................................................................................................ 129 Entertainment............................................................................... 132 Phone and Calendar................................................................... 135 Air Suspension.............................................................................. 138 Voice Commands........................................................................ 140 Security Settings..........................................................................142 Dashcam and Sentry Mode..................................................... 143 HomeLink Universal Transceiver............................................146 Connecting to Wi-Fi................................................................... 149 Software Updates........................................................................150 Mobile App..................................................................................... 152

Charging.............................................................154 Electric Vehicle Components..................................................154 High Voltage Battery Information.........................................156 Charging Instructions.................................................................157

Maintenance..................................................... 164 Maintenance.................................................................................. 164 Tire Care and Maintenance...................................................... 166 Cleaning............................................................................................171 Wiper Blades and Washer Jets.............................................. 174 Fluid Reservoirs............................................................................ 175 Jacking and Lifting......................................................................178 Parts and Accessories................................................................179

Specifications...................................................180 Identification Labels...................................................................180 Vehicle Loading............................................................................ 182 Dimensions and Weights..........................................................184 Subsystems.................................................................................... 186 Wheels and Tires...........................................................................191

Roadside Assistance......................................195 Contacting Tesla Roadside Assistance................................195 Instructions for Transporters...................................................196

Consumer Information..................................199 About this Owner Information............................................... 199 Disclaimers.....................................................................................201 Reporting Safety Defects........................................................203 Radio Regulatory Compliance.............................................. 204 Troubleshooting Alerts.............................................................207

Index...................................................................244

Contents

1. Exterior lights (Lights on page 47)

2. Door handles (Using Exterior Door Handles on page 9)

3. Sunroof (optional) (Sunroof on page 21)

4. Charge port (Charging Instructions on page 157)

5. Autopilot cameras (About Autopilot on page 74)

6. Exterior mirrors (Mirrors on page 42)

7. Hood/Front trunk (Front Trunk on page 15)

8. Radar sensor (hidden from view in the above image) (About Autopilot on page 74)

9. Wheels and tires (Wheels and Tires on page 191)

10. Rear view camera (Rear Facing Camera(s) on page 70 and About Autopilot on page 74)

11. Rear trunk/liftgate (Rear Trunk on page 13)

12. Ultrasonic sensors (Park Assist on page 61 and About Autopilot on page 74)

Exterior Overview

2 MODEL S Owner's Manual

1. Interior door handles (Opening Doors from the Interior on page 10)

2. Autopilot stalk (Traffic-Aware Cruise Control on page 77 and Autosteer on page 82)

3. Turn signal stalk (High Beam Headlights on page 47, Turn Signals on page 48, Wipers and Washers on page 56)

4. Steering wheel buttons - left (Using Left Steering Wheel Buttons on page 39)

5. Instrument panel (Instrument Panel on page 50)

6. Steering wheel buttons - right (Using Right Steering Wheel Buttons on page 40)

7. Drive stalk (How to Shift on page 46)

8. Touchscreen (Touchscreen Overview on page 5)

9. Glovebox button (Glovebox on page 17)

10. Cabin climate control (Climate Controls on page 119)

11. Power window switches (Opening and Closing on page 12)

12. Exterior mirror adjustment switches (Mirrors on page 42)

13. Seats (Front and Rear Seats on page 22)

14. Steering column adjuster (hidden from view in the above image) (Steering Wheel on page 39)

15. Horn (Horn on page 40)

16. Brake pedal (Braking and Stopping on page 57)

17. Accelerator pedal (Acceleration Modes on page 64)

Interior Overview

3Overview

18. Hazard warning lights (Hazard Warning Flashers on page 49)

19. Cup holders (Cup Holders on page 20)

Interior Overview

4 MODEL S Owner's Manual

WARNING: Always pay attention to road and traffic conditions when driving. To minimize driver distraction and ensure the safety of vehicle occupants as well as other road users, avoid using the touchscreen to adjust settings while the vehicle is in motion.

Use the touchscreen to control many features that, in traditional cars, are controlled using physical buttons (for example, adjusting the cabin heating and air conditioning, headlights, etc.). You also use the touchscreen to control media, navigate, use entertainment features, and customize Model S to suit your preferences. For hands-free access to common touchscreen controls, use voice commands (see Voice Commands on page 140). The main component of the touchscreen is the map area. Other main components are shown here:

NOTE: Illustrations are provided to improve conceptual understanding only. Depending on vehicle options, software version, market region and regional and language settings, the details displayed on the screen will differ.

1. Status bar: This area on the top of the touchscreen displays the time of day and the following icons:

Touch to lock/unlock all doors and trunks.

Touchscreen Overview

5Overview

Touch to display information about the weather and the air quality.

Status of the front passenger airbag (see Airbags on page 33).

Displays when a software update is available (see Software Updates on page 150).

Add, configure, or quickly switch driver profiles (including Valet Mode and Easy Entry). See Driver Profiles on page 37.

Control or program HomeLink devices (if equipped) (see HomeLink Universal Transceiver on page 146).

Displays when a notification is in effect. Touch to display information about the notification. To display a list of the most recent notifications, with the most recent listed first, you can also touch Service > Notifications.

Connected to a Wi-Fi network.

Connected to cellular network. Touch to connect to Wi-Fi (see Connecting to Wi-Fi on page 149).

Connect to a Bluetooth device (see Pairing a Bluetooth Phone on page 135).

2. Navigation: Change the orientation of the map, find or navigate to a destination, and change navigation settings (see Maps and Navigation on page 124).

3. Controls: Control various features and adjust settings to customize your Model S (see Controls on page 113).

4. Climate controls (driver): Use the left and right arrows to decrease/increase cabin temperature. Touch Split on the popup to display separate controls for the driver and passenger. Touch the temperature icon to customize climate control settings (see Climate Controls on page 119).

5. My Apps: For one-touch access to frequently used apps and controls, you can choose what displays here. See Customizing My Apps on page 7.

6. App Launcher: Touch the app launcher to open the app tray. Then touch any app to open it. The app you choose displays on top of the map. To close an app, drag it downward.

Touchscreen Overview

6 MODEL S Owner's Manual

7. Recent App(s): Displays the most recently used app(s). The number of recent apps displayed here depends on how many apps have been added to My Apps. If you add the maximum number of apps to My Apps, only the most recent app displays.

8. Climate controls (passenger): Displays when temperature controls have been Split to provide separate controls for the driver and passenger.

9. Volume Control: Controls the volume of media player and phone calls (see Volume Controls on page 129). The volume of navigation instructions is controlled separately (see Maps and Navigation on page 124).

Popup messages appear at the bottom of the touchscreen. For example, a seat belt reminder appears if a seat belt is unfastened in an occupied seat, an alert appears to notify you of an incoming phone call, a text message appears (when applicable), and voice commands appear when in use. If applicable, touch options from these popup messages (for example, accept/decline a phone call, choose an option from the headlight menu, etc.). To dismiss a popup message, swipe it downward.

Customizing My Apps

For one-touch access to commonly used apps and controls, you can customize what displays in the My Apps area on the touchscreen's bottom bar:

1. Enter customization mode by touching and holding any app or control in the My Apps area. If this area is empty, touch the App Launcher.

2. Simply drag any app or control from the app tray onto the My Apps area in the bottom bar.

NOTE: Seat heaters selected from the app tray appear next to the temperature, instead of in the My Apps area.

NOTE: Controls (for example, defrosters and seat heaters) appear in the app tray only when you enter customization mode by touching and holding an app.

NOTE: When you've added the maximum number of apps or controls to My Apps, adding an additional app removes the rightmost app.

NOTE: Remove an app or control from the My Apps area by touching and holding, then touching its associated "X".

Touchscreen Overview

7Overview

Keyless Locking and Unlocking

Locking and unlocking Model S is convenient. Although you must be carrying a valid key fob, there is no need to use it. Model S has sensors around the driver's door that can recognize the presence of a key fob within a range of approximately one meter. So, you can keep your key fob in your pocket or purse and Model S detects it as you approach.

When you walk up to Model S carrying your key fob, the doors automatically unlock if Passive Entry is on (Controls > Safety > Passive Entry). If a door handle is retracted, press it and it extends. If the Auto-Present Handles setting is turned on (see Using Exterior Door Handles on page 9), you do not need to touch the door handle. Instead, door handles extend automatically as you approach Model S. To open the rear trunk, press the switch located under the powered liftgates exterior handle.

NOTE: Model S must detect your key fob near the driver's door before the doors or powered liftgate unlock.

NOTE: If Passive Entry is off, you must use the key fob to unlock Model S. See Using the Key Fob on page 8.

NOTE: You can choose whether you want all doors, or just the driver's door, to unlock when you approach Model S carrying your key fob (see Door Unlock Mode on page 10).

When carrying your key fob with you, you can also open the rear trunk without having to use the key fob. Simply press the switch located under the powered liftgates exterior handle. Driver Door Unlock Mode (see Door Unlock Mode on page 10) must be off and the vehicle must detect the key fob near the driver's door before opening the rear trunk.

Model S also locks automatically. If you enable Walk Away Door Lock, Model S locks when you walk away carrying your key fob with you (see Walk-Away Door Lock on page 10).

While sitting inside Model S, you can also lock and unlock the vehicle by touching the icon on the touchscreen's status bar or by touching Controls.

NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped with the automatic locking and unlocking feature.

Using the Key Fob

To quickly familiarize yourself with the key fob, think of the key fob as a miniature version of Model S, with the Tesla badge representing the front. The key fob has three buttons that feel like softer areas on the surface.

1. Trunk Double-click to open the rear trunk.

If equipped with a powered liftgate, double-click to close the rear trunk. You can also single-click to stop the liftgate when it is moving.

Hold the button down for one to two seconds to open the charge port door.

2. Lock/Unlock All Single-click to lock doors and trunks (all doors

and trunks must be closed). Hazard warning lights flash once and door handles retract. If a door or the powered liftgate is open, hazard warning lights flash three times and doors do not lock.

Double-click to unlock. Hazard warning lights flash twice and door handles extend. If a door or the rear trunk is open, hazard warning lights flash three times and doors do not lock.

3. Front trunk Double-click to open the front trunk.

You do not need to point the key fob at Model S, but you must be within operating range (which varies depending on the strength of the key fobs battery).

If Model S is unable to detect the key fob, the touchscreen displays a message indicating that a key fob is not inside. Place the key fob where Model S can best detect it, which is below the low voltage power socket (see Key Fob Not Inside on page 44).

Radio equipment on a similar frequency can affect the key fob. If this happens, move the key fob at least 30 cm away from other electronic devices (phone, laptop, etc). If the key fob does not work, you may need to change its battery. If the key fobs battery is discharged, you can

Keys and Doors

8 MODEL S Owner's Manual

open Model S by following the unlocking procedure (see Unlocking When the Key Fob Doesn't Work on page 11).

For increased security, your key fob may require periodical updates. To update your key fob, go to Controls > Service > Update Key Fob and follow the onscreen instructions. Your vehicle must be in Park to update the key fob.

CAUTION: Remember to bring the key fob with you when you drive. Although you can drive Model S away from its key fob, you will be unable to power it back on after it powers off.

CAUTION: Protect the key fob from impact, high temperatures, and damage from liquids. Avoid contact with solvents, waxes and abrasive cleaners.

Replacing the Key Fob Battery

The key fob's battery lasts for approximately a year with normal use. When the battery is low, a message displays on the instrument panel. Follow these steps to replace it:

NOTE: Tesla recommends replacing the battery in all key fobs at the same time.

1. With the key fob placed button-side down on a soft surface, use a small flat-bladed tool or fingernail to release the bottom cover.

2. Remove the battery by carefully lifting it away from the front retaining clips.

3. Insert the new battery (type CR2032) with the + side facing up.

NOTE: Tesla recommends using Panasonic CR2032 batteries. These can be purchased through online retailers, local supermarkets, and drug stores.

NOTE: Wipe the battery clean before fitting and avoid touching the battery's flat surfaces. Finger marks on the flat surfaces of the battery can reduce battery life.

4. Holding the cover at an angle, align the tabs on the widest side of the cover with the corresponding slots on the key fob, then press the cover firmly onto the key fob until it snaps into place.

5. Test that the key fob works by unlocking and locking your vehicle.

Getting More Key Fobs

If you lose a key fob or require an additional one, contact Tesla. Model S can recognize up to three key fobs.

When ordering a new key fob for Model S, take all available key fobs with you for reprogramming.

Using Exterior Door Handles

A light press on a door handle extends it, provided Model S detects a valid key fob nearby and Passive Entry is on (Controls > Safety > Passive Entry).

You can set the door handles to extend automatically whenever you approach the drivers side carrying the key fob. On the touchscreen, touch Controls > Vehicle > Auto-Present Handles.

Insert your hand into the handle and pull to open the door.

Door handles retract if you do not use them within one minute after they extend. Just press a handle to extend it again. Door handles also retract a minute after the last door closes, when Model S begins moving, and when you lock Model S.

Keys and Doors

9Opening and Closing

NOTE: To preserve battery life, Model S is designed to temporarily disable the Auto-Present Handles feature when:

The key fob has been out of range for more than 48 hours.

The key fob remains within range for five minutes after all doors have been closed.

In these cases, extend door handles by touching one of them, or by pressing the unlock button on the key fob. There is no need to reset the setting. The next time you approach Model S, provided the above conditions do not apply, handles automatically extend.

Whenever a door is open, the Door Open indicator displays on the instrument panel. Also, the image of the Model S on the touchscreen's Controls window also provides a visual representation of an open door or trunk.

Opening Doors from the Interior

To open a door, pull the interior door handle toward you.

NOTE: To prevent children from opening rear doors using the interior handles, use the touchscreen, Controls > Vehicle > Child-Protection Lock, to turn on the child- protection locks (see Child-Protection Lock on page 10).

Interior Locking and Unlocking

From inside Model S, you can use the touchscreen to lock or unlock doors and trunks, provided a valid key is inside the vehicle. Touch the lock icon on the touchscreen's status bar.

When you stop Model S and engage Park, you can choose whether you want doors to unlock or remain locked. To do so, touch Controls > Vehicle > Unlock on Park. When enabled, doors automatically unlock when you engage Park.

You can also unlock doors and present handles by pressing the Park button on the end of the drive stalk a second time (for example, after pressing it one time to engage Park).

NOTE: If a door or trunk is still open when you lock Model S, it locks when you close it.

Door Unlock Mode

You can choose to unlock only the driver's door when you approach your vehicle carrying your key fob. To do so, touch Controls > Vehicle > Driver Door Unlock Mode.

Child-Protection Lock

Model S has child-protection locks on the rear doors and liftgate to prevent them from being opened using interior handles. Use the touchscreen to turn child- protection locks on or off. Touch Controls > Vehicle > Child- Protection Lock.

NOTE: It is recommended that you turn child-protection locks on whenever children are seated in the rear seats.

Drive Away Locking

Model S automatically locks all doors (including the trunks) whenever your driving speed exceeds 8 km/h.

Walk-Away Door Lock

Doors and trunks automatically lock whenever you walk away carrying the key fob or if the key fob is otherwise not detected by your vehicle (not present, dead battery, etc.).

To turn this feature on or off, touch Controls > Vehicle > Walk-Away Door Lock.

Check the Exclude Home checkbox to prevent doors from locking when you walk away carrying the key fob when Model S is parked at the location you have designated as Home. For details on how to designate a location as Home, see Home, Work, and Favorite Destinations on page 126.

NOTE: If Model S detects an authenticated key fob for five minutes after you exit the vehicle and close all doors, Walk-Away Door Lock disables and doors do not lock when you leave with the key fob. You will need to manually lock Model S until after your next drive.

Keys and Doors

10 MODEL S Owner's Manual

NOTE: If all doors are closed and you use the key fob to unlock Model S, walk away locking is temporarily suspended for one minute. If you open a door within this minute, it does not re-lock until after all the doors are closed and you have walked away with the key fob.

NOTE: If you unlock Model S using the mobile app, it automatically locks after a short period of time if all doors remain closed. If parked in an area without cellular service (such as an indoor parking garage), ensure that you have a functional key fob available to unlock Model S.

Unlocking When the Key Fob Doesn't Work

If Model S does not unlock when you walk up to it, or when you double-click the unlock button on the top of your key fob, the key fobs battery may be dead. Even if this is the case, you can still use the key fob to unlock and drive Model S.

NOTE: Although you can still use your key fob, you should consider using the mobile app to remotely unlock and start the vehicle. Then, replace your key fob's battery when convenient.

To unlock Model S (and disable the security alarm) using the key fob, first position the key fob near the base of the passenger side windshield wiper. Then press the front door handle on the right side of the vehicle. If Model S doesn't unlock, try adjusting the position of the key fob and try again. The key fob must be in the correct position for the vehicle to unlock.

NOTE: The following illustration assumes a left hand drive (LHD) vehicle. On a right hand drive (RHD) vehicle, the locations are mirrored.

To drive Model S after gaining access to the cabin, place the bottom of the key fob against the center console, immediately below the low voltage power outlet, then press and hold the brake pedal to start Model S.

NOTE: Unlocking Model S using this method disables walk away locking. You must manually re-enable walk away locking after replacing the key fobs battery.

Opening Interior Doors with No Power

If Model S has no electrical power, the front doors open as usual using the interior door handles. To open the rear doors, fold back the edge of the carpet below the rear seats to expose the mechanical release cable. Pull the mechanical release cable toward the center of the vehicle.

Keys and Doors

11Opening and Closing

Opening and Closing

Press down on a switch to lower the associated window. Window switches operate at two levels:

To lower a window fully, press the switch all the way down and immediately release.

To lower a window partially, press the switch gently and release when the window is where you want it.

Similarly, pull a switch to raise the associated window:

To raise a window fully, pull the switch all the way up and immediately release.

To raise a window partially, pull the switch gently and release when the window is where you want it.

If a window is left open unintentionally, Model S can send a notification to the mobile app (touch Controls > Vehicle > Car Left Open Notification, then choose Doors & Windows).

NOTE: See Cold Weather Best Practices on page 72 for information on preparing windows for cold weather.

CAUTION: To avoid damage, windows automatically lower slightly when you open or close a door. If you manually raise a window when the door is open, ensure it is slightly lowered before closing the door.

WARNING: Before closing a window, it is the drivers responsibility to ensure that all occupants, especially children, do not have any body parts extended through the windows opening. Failure to do so can cause serious injury.

Locking Rear Windows

To prevent passengers from using the rear window switches, press the rear window lock switch. The switch light turns on. To unlock rear windows, press the switch again.

WARNING: To ensure safety, it is recommended that you lock the rear window switches whenever children are seated in the rear seats.

WARNING: Never leave children unattended in Model S.

Windows

12 MODEL S Owner's Manual

Opening

To open the rear trunk, ensure Model S is in Park, then do one of the following:

Touch Controls > Trunk on the touchscreen.

Double-click the rear trunk button on the key fob.

Touch the rear trunk button on the mobile app.

Press the switch located under the liftgate's exterior handle (a valid key must be detected).

NOTE: If Passive Entry is off, you must use a key fob to unlock Model S before you can use the switch to open the liftgate. See Using the Key Fob on page 8.

Model S must be unlocked or detect a key before you can use the switch to open the liftgate.

When a door, trunk or liftgate is open, the instrument panel displays the Door Open indicator light. The image of your Model S on the touchscreen also displays the open trunk.

To stop a liftgate while it is moving, single-click the rear trunk button on the key fob. Then, when you double- click the rear trunk button, it moves again, but in the opposite direction (provided it was not almost entirely open or closed when you stopped it). For example, if you single-click to stop the liftgate while opening, when you double-click, it closes.

NOTE: In emergency situations, you can override an open or close command by grasping the liftgate to stop it in place.

To open the liftgate from inside the vehicle in the unlikely situation that Model S has no power, see Interior Emergency Trunk Release on page 14.

WARNING: Before opening or closing the liftgate, check the surrounding area (for people and objects). You must proactively monitor the liftgate to ensure that it does not come into contact with a person or object. Failure to do so may result in damage or injury.

Closing

If Model S is not equipped with a liftgate, close the rear trunk by pulling down on the liftgate and pushing firmly until it is fully closed.

To close the liftgate, do one of the following:

Touch Controls > Trunk.

Double-click the rear trunk button on the key fob.

Press the switch located on the underside of the liftgate (see Adjusting Liftgate Opening Height on page 13).

If the liftgate senses an obstruction when closing, it stops moving and chimes two times. Remove the obstruction and try closing it again.

If the liftgate loses its calibration when opened, the liftgate chimes three times and does not move. To restore calibration, manually pull the liftgate down to close it.

Adjusting Liftgate Opening Height

If Model S is equipped with a liftgate, you can adjust its opening height to make it easier to reach or to avoid low-hanging ceilings or objects (for example, a garage door or light):

1. Open the trunk, then manually lower or raise the liftgate to the desired opening height.

2. Press and hold the button on the underside of the liftgate for three seconds until you hear a confirmation chime.

3. Confirm that you have set it to the desired height by closing the liftgate, then reopening it.

Rear Trunk

13Opening and Closing

Interior Release

To open the rear trunk from inside a Model S equipped with the Tesla Built-In Rear Facing Child Seats, press the interior release switch located inside the rear trunk and push the liftgate up. If Model S is locked and is equipped with a liftgate, the first press unlocks the rear trunk and the second press opens it.

NOTE: If Model S is not equipped with the Tesla Rear Facing Child Seats, the switch may appear to exist, but it is inactive and pressing it does not release the liftgate.

If Model S is equipped with the power liftgate, you do not need to push it up. When you press the release switch, it opens, and when you pull the switch, it closes.

NOTE: The interior release switch is disabled if child- protection locks are turned on (see Child-Protection Lock on page 10), or if Model S is moving.

Accessing the Cargo Area

To access the cargo area inside the rear trunk, pull up the strap at the rear of the cargo cover. You can then fold the cargo cover forward or remove it from Model S.

Secure all cargo before moving Model S, and place heavy cargo in the lower trunk compartment.

Distribute cargo weight between the front and rear trunks.

CAUTION: Never load more than 175 lbs (80 kg) in the upper compartment of the rear trunk or more than 285 lbs (130 kg) in the lower compartment. Doing so can cause damage.

Interior Emergency Trunk Release

An illuminated mechanical release located inside the rear trunk allows you to open the rear trunk from the inside if Model S has no electrical power. This mechanical release also allows a person locked inside to get out.

1. Remove the cover by pulling its lower edge very firmly toward you.

2. Pull the cable to release the latch.

3. Push the rear trunk open.

NOTE: The button glows for several hours after a brief exposure to ambient light.

WARNING: Do not allow children to play inside the trunk or become locked inside. An unrestrained child could suffer serious injury or death in a crash. A child could suffer heat exhaustion if trapped in the vehicle, especially without climate control on.

Rear Trunk

14 MODEL S Owner's Manual

Opening

To open the front trunk, ensure Model S is in Park, and then do one of the following before pulling the hood open:

Touch Controls > Front Trunk on the touchscreen.

Double-click the front trunk button on the key fob.

Touch the front trunk button in the mobile app.

When a door or trunk/liftgate is open, the instrument panel displays the Door Open indicator light. The image of your Model S on the touchscreen also displays the open front trunk.

WARNING: Before opening or closing the hood, it is important to check that the area around the hood is free of obstacles (people and objects). Failure to do so may result in damage or serious injury.

The cargo weight should be distributed between the front and rear trunks.

CAUTION: Never load more than 300 lbs (136 kg) in the front trunk. Doing so can cause damage.

Closing

The Model S hood is not heavy enough to latch under its own weight and applying pressure on the front edge or center of the hood can cause damage.

To properly close the hood:

1. Lower the hood until the striker touches the latches.

2. Place both hands on the front of the hood in the areas shown (in green), then press down firmly to engage the latches.

3. Carefully try to lift the front edge of the hood to ensure that it is fully closed.

CAUTION: To prevent damage:

Apply pressure only to the green areas shown. Applying pressure to the red areas can cause damage.

Do not close the hood with one hand. Doing so applies concentrated force in one area and can result in a dent or crease.

Do not apply pressure to the front edge of the hood. Doing so can crease the edge.

Do not slam or drop the hood.

To avoid scratches, don't have anything in your hands (keys). Jewelry can also cause scratches.

WARNING: Before driving, you must ensure that the hood is securely latched in the fully closed position by carefully trying to lift the front edge of the hood upward and confirming there is no movement.

The front trunk locks when:

You lock Model S using the touchscreen, key or mobile app.

You leave Model S carrying your key (if Walk-Away Door Lock on page 10 is turned on).

Valet mode is active (see Valet Mode on page 38).

Interior Emergency Release

An illuminated interior release button inside the front trunk allows a person locked inside to get out.

Front Trunk

15Opening and Closing

Press the interior release button to open the front trunk, then push up on the hood.

NOTE: The interior release button glows following a brief exposure to ambient light.

WARNING: People should never climb inside the front trunk. Never shut the front trunk when a person is inside.

WARNING: Care should be taken to ensure that objects inside the front trunk do not bump against the release button, causing the hood to accidentally open.

Front Trunk

16 MODEL S Owner's Manual

Glovebox

To open the glovebox, press the switch located on the side of the touchscreen. The glovebox locks whenever Model S is locked externally, using the key or walk-away locking. It also locks when Model S is in Valet mode (see Valet Mode on page 38). It does not lock when you lock Model S using the lock icon on the touchscreen's status bar.

For additional glovebox security, touch Controls > Safety > Glovebox PIN to set a 4-digit PIN (see Glovebox PIN on page 142).

NOTE: If you leave the glovebox open, its light eventually turns off.

WARNING: When driving, keep the glovebox closed to prevent injury to a passenger if a collision or sudden stop occurs.

USB Ports

Your Model S has two USB ports located on the front of the center console that you can use to connect USB devices. To play audio files stored on a USB drive connected to these ports, see Playing Media from Devices on page 130. You can also use these ports to charge USB devices.

NOTE: Do not connect multiple devices using a USB hub. This can prevent connected devices from charging or from being recognized by the Media Player.

NOTE: Power is available whenever the vehicle is considered "awake" The vehicle may be awake for many reasons. For example, when using features such as Summon, or when features such as Preconditioning, Cabin Overheat Protection, Keep Climate On, Dog Mode, Camp Mode, Sentry Mode, etc. are enabled. The vehicle is also awake whenever the low voltage battery is being charged or is in use, during HV charging, when the vehicle is communicating with the mobile app, etc. Leaving an accessory plugged in does not deplete the low voltage battery.

USB Drive Requirements for Recording Videos

One or more features on your Model S requires the use of a flash drive (for example, Dashcam, Sentry Mode that meets these requirements:

Minimum storage capacity of 64 GB. Use a flash drive with as much available storage as possible. Video footage can occupy a large amount of space.

A sustained write speed of at least 4 MB/s. Note that sustained write speed differs from peak write speed.

USB 2.0 compatible. If using a USB 3.0 flash drive, it must support USB 2.0.

Properly formatted (described below).

NOTE: In some market regions you can purchase recommended USB drives on http://www.tesla.com.

Formatting a USB Flash Drive

To save and retrieve video footage, Model S requires a USB flash drive formatted as exFAT, MS-DOS FAT (for Mac), ext3, or ext4 (NTFS is currently not supported). For use with Dashcam and Sentry Mode, the flash drive must contain a base-level folder called TeslaCam.

Interior Storage and Electronics

17Opening and Closing

Model S can format a USB flash drive for you. Insert the flash drive into a front USB port, and touch Controls > Safety > Format USB Drive. Doing so automatically formats the drive as exFAT and creates a folder for TeslaCam. The USB flash drive is now ready to record and save video footage. Format USB Drive is available only when a USB flash drive (with one or fewer partitions) is inserted into a front USB port. Choosing Format USB Drive erases any existing content on the flash drivebefore using this feature, you must move any content you want to keep to a different device.

If Model S is unable to format the flash drive, you must format it using a computer. Remember to manually create the TeslaCam folder (if equipped).

You can also format the USB flash drive with a computer to use a single flash drive for Dashcam, Sentry Mode, Track Mode (if equipped), and audio files. Create separate partitions on the drive formatted as exFAT; for example, one for Dashcam and Sentry Mode (you must create the TeslaCam folder), one for Track Mode (create the TeslaTrackMode folder), and an audio partition.

Once the USB flash drive is formatted and contains the necessary folder(s), insert it into a front (or glovebox, if equipped) USB port. Do not use a rear USB port these are used only to charge USB devices. Once inserted, it can take up to 15 seconds for Model S to recognize the flash drive. When recognized, icons for Dashcam and Sentry Mode appear at the top of your touchscreen and your vehicle is ready to record videos. You may need to first enable Sentry Mode (if equipped) by touching Controls > Safety > Sentry Mode.

Viewing Video Recordings

You can view recorded footage on the touchscreen when Model S is in Park. Touch the Dashcam icon located in the app launcher or the Dashcam icon at the top of the touchscreen. Touch the menu icon in the top corner of the screen. The tabs display a list of all video clips, organized by location and timestamp. Pause, rewind, fast forward, and delete video recordings as needed. You can also navigate to Controls > Safety > Delete Dashcam Clips to delete all dashcam and Sentry Mode footage, including recent and saved clips.

NOTE: Dashcam recording pauses when you launch the Viewer.

You can also view video footage by removing and inserting the USB flash drive into a computer and navigating to the TeslaCam (if equipped) folder.

The TeslaCam folder contains three sub-folders:

Recent Clips: When recording, Dashcam continuously saves footage to Recent Clips in 60-minute cycles. Footage is overwritten every hour unless you manually save it. Four videos are recorded for each clip, one from each camera (front, rear, left, and right).

NOTE: Rear camera recordings are available only on vehicles manufactured after approximately February 2018.

Saved Clips: Contains all recordings that are saved using Dashcam.

Sentry Clips: Contains the last 10 minutes of footage from all Sentry Mode events that triggered an Alert or Alarm state. If storage space on the USB flash drive becomes limited, the oldest Sentry Clips are deleted to provide space for new ones. Once deleted, you cannot retrieve them.

When the USB flash drive runs out of storage space, video footage can no longer be saved. To prevent the flash drive from getting full, regularly move saved videos to another device and delete them from the flash drive.

Wireless Phone Charger

If equipped, the Model S wireless phone charger provides up to 7.5W to charge a Qi-enabled phone. Simply open the center console and place your phone in the charger, located on the back of the bin cover. The wireless phone charger uses a front USB port. Your device may feel warm while charging, but this is a normal effect of inductive charging.

Model S will charge your phone only when the vehicle is powered on (the touchscreen is on and you are in the vehicle). Your phone will not charge after exiting the vehicle. Model S will also not charge if the vehicle's Battery is discharged.

NOTE: Ensure your phone supports inductive charging.

NOTE: The wireless phone charger may not work if your phone case is too large or is made of metal. Try removing the phone from its case before placing in the charger.

Interior Storage and Electronics

18 MODEL S Owner's Manual

Low Voltage Power Socket

Your Model S has a power socket located on the front of the center console. Power is available whenever the instrument panel and touchscreen are on.

The low voltage power socket is suitable for accessories requiring up to 11A continuous draw (15A peak) or a maximum of 150 continuous watts (180 watts peak).

NOTE: Power is available whenever the vehicle is considered "awake" The vehicle may be awake for many reasons. For example, when using features such as Summon, or when features such as Preconditioning, Cabin Overheat Protection, Keep Climate On, Dog Mode, Camp Mode, Sentry Mode, etc. are enabled. The vehicle is also awake whenever the low voltage battery is being charged or is in use, during HV charging, when the vehicle is communicating with the mobile app, etc. Leaving an accessory plugged in does not deplete the low voltage battery.

NOTE: In situations where Model S is unable to detect the key fob (low battery, interference, etc.), place it immediately below the low voltage power socket where Model S can best detect it.

WARNING: The power socket and an accessorys connector can become hot.

Interior Storage and Electronics

19Opening and Closing

Cup Holders

To expose a front cup holder, slide back the armrest.

To expose rear cup holders (if equipped), press and release the cup holder face plate located at the back of the center console.

Interior Storage and Electronics

20 MODEL S Owner's Manual

Opening and Closing

If your Model S is equipped with a sunroof, you can vent and close the sunroof remotely using the mobile app or you can adjust the position of the sunroof by controlling it from the menu on your right scroll wheel.

For full control of the sunroof, touch Controls on the touchscreen. Drag, or tap on, the image of the sunroof or touch the buttons next to the image of your vehicle. The sunroof moves to the selected position. To stop the sunroof from moving at any time, touch the image of the sunroof.

OPEN: touch once to open the sunroof to its comfort position (75% open). Touch twice to open the sunroof fully.

VENT: touch to open the sunroof slightly.

CLOSE: touch to fully close the sunroof.

NOTE: If the sunroof detects any obstruction, it does not close. If, after removing the obstruction, it still does not close, touch and hold CLOSE to override the sunroofs anti-trap mechanism.

NOTE: If you find wind noise (which varies depending on driving speed) excessive, even with the sunroof in the comfort position, open a window slightly.

CAUTION: Remove snow and ice before opening the sunroof. Opening a sunroof covered in snow and ice can cause damage.

WARNING: Do not allow occupants to extend any part of their body through the sunroof. Doing so can cause serious injury from flying debris, tree branches, or other obstructions.

WARNING: Before closing the sunroof, ensure that occupants, especially children, do not have any body part extended through the sunroof opening. Failure to do so can cause serious injury.

WARNING: Do not carry an object that protrudes through the sunroof. Doing so can damage the sunroofs seals and anti-trap mechanism, and can cause injury to occupants.

Sunroof

21Opening and Closing

Correct Driving Position

The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures greater protection.

Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible:

1. Sit upright with both feet on the floor and the seat back reclined no more than 30 degrees.

2. Make sure you can easily reach the pedals and that your arms are slightly bent when holding the steering wheel. Your chest should be at least 25 cm from the center of the airbag cover.

3. Place the shoulder section of the seat belt mid-way between your neck and your shoulder. Fit the lap section of the belt tightly across your hips, not across your stomach.

Model S seats include integrated head supports that cannot be adjusted or removed.

Adjusting the Front Seats

1. Move seat forward/backward and adjust the seats height and tilt angle up/down.

2. Adjust backrest.

3. Adjust lumbar support.

WARNING: Before adjusting a front seat, check that the area around the seat is free of obstacles (people and objects).

WARNING: Do not adjust seats while driving. Doing so increases the risk of a collision.

Front and Rear Seats

22 MODEL S Owner's Manual

WARNING: Riding in a moving vehicle with the seat back reclined can result in serious injuries in a collision, as you could slide under the lap belt or be propelled into the seat belt. Ensure your seat back is reclined no more than 30 degrees when the vehicle is moving.

Folding Rear Seats

Model S has a split rear seat that can fold forward.

NOTE: Driving with the rear seats folded forward can increase the amount of perceived noise and/or vibration coming from the rear of the vehicle (trunk, suspension, etc.).

Before folding, remove items from the seats and the rear footwell. To allow the rear seat backs to fold completely flat, you may need to move the front seats forward.

To fold a rear seat, pull the corresponding lever and fold the seat forward.

Raising Rear Seats

Before raising a rear seat, make sure that the seat belts are not trapped behind the backrest.

Pull the seat back upward until it locks into place.

To confirm that the seat back is locked in the upright position, try pulling it forward.

WARNING: Always ensure the seat backs are locked in their upright position by pushing it forward or rearward. Failure to do so increases the risk of injury.

Seat Heaters

The front seats contain heating pads that operate at three levels from 3 (highest) to 1 (lowest). To operate the seat heaters, see Climate Controls on page 119.

If Model S is equipped with the cold weather package, you can also control seat heaters in all rear seating positions, as well as wiper defrosters and washer nozzles by touching the climate controls on the touchscreen (see Climate Controls on page 119).

WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution when using the climate control system and seat heaters.

Seat Covers

WARNING: Do not use seat covers in Model S. Doing so could restrict deployment of the seat- mounted side air bags if a collision occurs. Also, if the vehicle is equipped with an occupant detection system that is used to determine the status of the passenger front airbag, seat covers may interfere with this system.

Front and Rear Seats

23Seating and Safety Restraints

Wearing Seat Belts

Using seat belts and child safety seats is the most effective way to protect occupants if a collision occurs. Therefore, wearing a seat belt is required by law in most jurisdictions.

Both the driver and passenger seats are equipped with three-point inertia reel seat belts. Inertia reel belts are automatically tensioned to allow occupants to move comfortably during normal driving conditions.

The seat belt reel automatically locks to prevent movement of occupants if Model S experiences a force associated with hard acceleration, braking, cornering, or an impact in a collision.

Seat Belt Reminders

The seat belt reminder on the instrument panel alerts you if a seat belt for an occupied driver or passenger seat is unbuckled. If the belt remains unbuckled, the reminder flashes and an intermittent chime sounds. If all occupants are buckled up and the reminder stays on, re-buckle seat belts to ensure they are correctly latched. Also remove any heavy objects (such as a briefcase) from an unoccupied seat. If the reminder light continues to stay on, contact Tesla.

WARNING: Seat belts must be worn by passengers in all seating positions.

To Fasten a Belt

1. Ensure correct positioning of the seat (see Correct Driving Position on page 22).

2. Draw the belt out smoothly, ensuring the belt lays flat across the pelvis, chest and mid-point of your collar bone, between the neck and shoulder.

3. Insert the latch plate into the buckle and press together until you hear a click indicating it is locked in place.

4. Pull the belt to check that it is securely fastened.

5. Pull the diagonal part of the belt toward the reel to remove excess slack.

To Release a Belt

Hold the belt near the buckle to prevent the belt from retracting too quickly, then press the button on the buckle. The belt retracts automatically. Ensure there is no obstruction that prevents the belt from fully retracting. The belt should not hang loose. If a seat belt does not fully retract, contact Tesla.

Wearing Seat Belts When Pregnant

Do not put the lap or shoulder sections of the seat belt over the abdominal area. Wear the lap section of the belt as low as possible across the hips, not the waist. Position the shoulder portion of the belt between the breasts and to the side of the abdomen. Consult your doctor for specific guidance.

WARNING: Never place anything between you and the seat belt to cushion the impact in the event of a collision.

Seat Belt Pre-tensioners

The front seat belts are equipped with pretensioners that work in conjunction with the airbags in a severe frontal collision. The pretensioners automatically retract both the seat belt anchor and the seat belt webbing, reducing slack in both the lap and diagonal portions of the belts, resulting in reduced forward movement of the occupant.

Seat Belts

24 MODEL S Owner's Manual

The rear outboard seats are equipped with shoulder pre- tensioners to retract the seat belt webbing to reduce forward movement of the occupant.

If the pre-tensioners and airbags did not activate in an impact, this does not mean they malfunctioned. It usually means that the strength or type of force needed to activate them was not present.

WARNING: Once the seat belt pre-tensioners have been activated, they must be replaced. After any collision, have the airbags, seat belt pre-tensioners and any associated components checked and, if necessary, replaced.

Testing Seat Belts

To confirm that seat belts are operating correctly, perform these three simple checks on each seat belt.

1. With the seat belt fastened, give the webbing nearest the buckle a quick pull. The buckle should remain securely locked.

2. With the belt unfastened, unreel the webbing to its limit. Check that unreeling is free from snags, and visually check the webbing for wear. Allow the webbing to retract, checking that retraction is smooth and complete.

3. With the webbing half unreeled, hold the tongue plate and pull forward quickly. The mechanism should lock automatically and prevent further unreeling.

If a seat belt fails any of these tests, contact Tesla immediately.

For information about cleaning seat belts, see Seat Belts on page 172.

Seat Belt Warnings

WARNING: Seat belts should be worn by all occupants at all times, even if driving for a very short distance. Failure to do so increases the risk of injury or death if a collision occurs.

WARNING: Secure small children in a suitable child safety seat as described in the Child Safety Seat topic. Always follow the child safety seat manufacturer's instructions when installing.

WARNING: Ensure that all seat belts are worn correctly. An improperly worn seat belt increases the risk of injury or death if a collision occurs.

WARNING: Do not wear seat belts over hard, fragile or sharp items in clothing, such as pens, keys, eyeglasses, etc. The pressure from the seat belt on such items can cause injury.

WARNING: Seat belts should not be worn with any part of the strap twisted.

WARNING: Each seat belt assembly must be used by one occupant only. It is dangerous to put a seat belt around a child being carried on an occupants lap.

WARNING: Seat belts that have been worn in a collision must be inspected or replaced by Tesla, even if damage to the assembly is not obvious.

WARNING: Seat belts that show signs of wear (such as fraying), or have been cut or damaged in any way, must be replaced by Tesla.

WARNING: Avoid contaminating a seat belts components with any chemicals, liquids, grit, dirt or cleaning products. If a seat belt fails to retract or latch into the buckle, it must be replaced immediately. Contact Tesla.

WARNING: Do not make modifications or additions that can prevent a seat belt mechanism from taking up slack, or that can prevent a seat belt from being adjusted to remove slack. A slack belt greatly reduces occupant protection.

WARNING: Do not make modifications that can interfere with the operation of a seat belt, or that can cause a seat belt to become inoperable.

WARNING: Do not use after market comfort and convenience products that attach to the seat belts.

WARNING: When seat belts are not in use, they should be fully retracted and not hanging loose. If a seat belt does not fully retract, contact Tesla.

WARNING: The seat belt system has no user serviceable parts and may contain pyrotechnics. Do not disassemble, remove, or replace components.

Seat Belts

25Seating and Safety Restraints

Guidelines for Seating Children

You must restrain infants and small children using a child safety seat appropriate for the childs age, weight, and size. In market regions where seating a child on the front passenger seat is legally permitted, you must never seat a child on the front passenger seat when the associated airbag is enabled (see Airbags on page 33), even if the child is seated in a child safety seat or a booster seat. DEATH or SERIOUS INJURY to the child can occur.

Refer to the following label fitted to the sun visors.

NOTE: The image shown below is representative only and may not be identical to the label in your vehicle.

The status of the passenger front airbag displays in the top corner of the touchscreen:

When driving with a child seat on the front passenger seat (if permitted in your market region), always double-check the status of the passenger front airbag to confirm that it is OFF.

To protect an adult subsequently occupying the front passenger seat, check to verify that the passenger front airbag is ON.

For details on how the passenger front airbag is controlled, see Airbags on page 33.

WARNING: Do not use Easy Entry (as described in Driver Profiles on page 37) to automatically move the driver's seat to the full rearward position if a child safety seat is installed on a rear seat behind the driver's seat. With reduced clearance, the movement of the seat may impact a child's legs, cause injury, or dislodge the seat.

Child Safety Seats

26 MODEL S Owner's Manual

Choosing a Child Safety Seat

Refer to the following tables for guidelines on the type of seat belt installed and ISOFIX/i-Size installed child restraint you should use based on the weight of the child.

WARNING: It is the drivers responsibility to comply with all current regulations in regions where Model S is driven. Some regions prohibit seating an infant or child in the front passenger seat.

Seat Belt Installed Child Restraints

Mass Group Front Passenger Rear Outboard Rear CenterC

Group 0 up to 10 kg X U U

Group 0+ up to 13 kg LA U U

Group I 9 - 18 kg UFB U, UF U, UF

Group II 15 - 25 kg UFB U, UF U, UF

Group III 22 - 36 kg UFB U, UF U, UF

U: Universal rear facing child restraint.

UF: Universal forward facing child restraint.

L: Suitable for these particular child restraints - Maxi-Cosi Cabrio/Cabriofix E4 04443517 or Takata Mini E4 04443717.

X: Seating position is not suitable for children in this mass group.

ASeat must be placed in rearmost lowest position.

BSeat must be placed in rearmost highest position.

CIf Model S is equipped with the optional executive rear seats, a rear center seating position is not available.

NOTE: Attach booster seats using seat belts only (do not use ISOFIX/i-Size).

Child Safety Seats

27Seating and Safety Restraints

ISOFIX Installed Child Restraints

NOTE: ISOFIX/i-Size are international standards for attachment points for child safety seats in passenger vehicles.

Mass Group Size Class Fixture Rear Outboard ISOFIX Position

Group 0 up to 10 kg E R1

NOTE: Attach booster seats using seat belts only (do not use ISOFIX).

IL

Group 0+ up to 13 kg

E R1 ILA, C

D R2 ILA, C

C R3 ILA, C

Group I 9 - 18 kg

D R2 ILB

C R3 ILB

B F2 IUF, ILB, D

B1 F2X IUF, ILB, D

A F3 IUF, ILB, D

IL: Suitable for any semi-universal child restraint (any rear or forward facing restraint with support leg).

IUF: Suitable for any universal child restraint (forward facing with tether).

ARecommendation: Takata Mini E4 04443717.

BRecommendation: Takata Midi E4 04444204.

CRecommendation: Maxi-cosi Cabriofix/Easyfix E4 04443517.

DRecommendation: Maxi-cosi Pearl/Familyfix E4 043908.

WARNING: Do not use ISOFIX/i-Size anchors with child restraint system or booster seats that have an integral safety belt where the combined weight of the child plus the child restraint system exceeds 33 kg.

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28 MODEL S Owner's Manual

Seating Larger Children

If a child is too large to fit into a child restraint system, but too small to be safely secured using the vehicle's seat belts, use a booster seat appropriate for the childs age and size. When using and installing a booster seat, carefully follow the instructions provided by the manufacturer.

Two Installation Methods

NOTE: Always install child restraint systems by following the instructions provided by the manufacturer of the child restraint system.

Among many other variants, there are two general types of child restraint systems based on how they are secured in the seat:

Belt-based - secured using the vehicles seat belts (see Installing Seat Belt Retained Child Seats on page 29).

ISOFIX/i-Size - secured to anchor bars built into the vehicle's seats (see Installing ISOFIX Child Seats on page 29).

Some child restraint systems can be installed using either method. Refer to the instructions provided by the manufacturer of the child restraint system to determine which installation method to use and for detailed installation instructions.

In Model S, belt-based child restraints can be installed in any passenger seat and ISOFIX/i-Size systems can be installed in either of the rear outboard seats. Specific details about the type of child restraint system that can be used in each seat is provided next.

NOTE: ISOFIX and i-Size are international standards for integrated anchors used in passenger vehicles to attach child safety seats.

WARNING: Do not use ISOFIX/i-Size anchors with child restraint system or booster seats that have an integral safety belt where the combined weight of the child plus the child restraint system exceeds 33 kg.

Installing Seat Belt Retained Child Seats

First, make sure that the child safety seat is appropriate for the weight, height, and age of the child.

Avoid dressing the child in bulky clothing and do not place any objects between the child and the restraint system.

Adjust harnesses for every child, every trip.

Always follow the detailed instructions provided by the child safety seat manufacturer. General guidelines are provided below.

1. Place the child safety seat in Model S, and fully extend the seat belt. Route and buckle the seat belt in accordance with the child safety seat manufacturers instructions.

2. Allow the seat belt to retract, and remove all slack in the seat belt while firmly pushing the child safety seat into the Model S seat.

3. Attach the upper tether strap(s), as required by the manufacturer of the child restraint system (see Attaching Upper Tether Straps on page 31).

Installing ISOFIX Child Seats

Lower ISOFIX/i-Size anchors are provided in the rear outboard seats. The anchors are located between the seat's back rest and rear cushion. The exact location of each anchor is identified by a child safety seat identification button, illustrated below. The button is located on the seat back, directly above its associated anchor.

Child Safety Seats

29Seating and Safety Restraints

In the rear, install ISOFIX/i-Size child safety seats in the outboard seating positions only. Use only a seat belt retained seat in the center position.

To install a ISOFIX/i-Size child safety seat, carefully read and follow the instructions provided by the manufacturer of the child restraint system. These instructions describe how to slide the child restraint system onto the seat's anchor bars until you hear it "click" into place. You may need to push the child restraint system firmly against the seat back to ensure it fits snugly.

Adjust until the child restraint system is fitted firmly against the seat back. Ensure the child restraint system fits snugly.

Child Safety Seats

30 MODEL S Owner's Manual

Before seating a child, ensure that the child restraint system is securely installed. Grasp the front of the child restraint system with one hand on each side, and attempt to:

Twist the child restraint system from side to side.

Pull the child restraint system away from the seat.

If the child restraint system moves away from the seat, both latches are not fully engaged onto the seat's anchor bars. You must reinstall it and try again. It is critical that both latches on the child restraint system are fully engaged.

WARNING: Do not use ISOFIX/i-Size anchors with child restraint system or booster seats that have an integral safety belt where the combined weight of the child plus the child restraint system exceeds 33 kg.

Attaching Upper Tether Straps

If an upper tether strap is provided, attach its hook to the anchor point located on the back of the rear seats.

NOTE: The location of anchor points may not be readily visible but can be found by identifying a slice in the seat's material.

WARNING: Tighten upper tether straps according to the instructions provided by the manufacturer of the child safety seat.

WARNING: USE ONLY SEAT BELT RETAINED CHILD SAFETY SEATS IN THE CENTER SEATING POSITION.

For dual-strap tethers, position a strap on each side of the head support.

Always position single-strap tethers to run over the top of the head support.

NOTE: To prevent the single-strap tether from moving side to side, the top of the head support deforms.

Child Safety Seats

31Seating and Safety Restraints

Testing a Child Safety Seat

Before seating a child, always make sure the child safety seat is not loose:

1. Hold the child safety seat by the belt path and try to slide the safety seat from side to side and front to back.

2. If the seat moves more than 2.5 cm, it is too loose. Tighten the belt or reconnect the ISOFIX/i-Size retained child safety seat.

3. If you are unable to reduce slack, try a different seat location or try another child safety seat.

Child Safety Seat Warnings

WARNING: Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is activated. Doing so can cause serious injury or death.

WARNING: Never use a rearward facing child restraint on a seat protected by an active airbag. Doing so can cause serious injury or death. Refer to the warning label located on the sun visor.

WARNING: Child restraint systems are designed to be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt. Children could be endangered in a crash if their child restraints are not properly secured in the vehicle.

WARNING: According to collision statistics, children are safer when properly restrained in the rear seating positions than in the front seating positions.

WARNING: Do not use a forward facing child safety seat until your child weighs over 9 kg and can sit independently. Up to the age of two, a child's spine and neck are not sufficiently developed to avoid injury in a frontal impact.

WARNING: Do not allow a baby or infant to be held on a lap. All children should be restrained in an appropriate child safety seat at all times.

WARNING: To ensure children are safely seated, follow all instructions provided in this document and by the manufacturer of the child safety seat.

WARNING: Children should ride in a rear facing child safety seat using the seats integrated 5- point harness for as long as possible.

WARNING: Do not use seat belt extenders on a seat belt that is being used to install a child safety seat or booster seat.

WARNING: When seating larger children, make sure the child's head is supported and the childs seat belt is properly adjusted and fastened. The shoulder portion of the belt must be away from the face and neck, and the lap portion must not be over the stomach.

WARNING: Never attach two child safety seats to one anchor point. In a collision, one anchor point may be incapable of securing both seats.

WARNING: Child restraint anchors are designed to withstand only those loads imposed by correctly fitted child restraints. Under no circumstances are they to be used for adult seat belts, harnesses, or for attaching other items or equipment to the vehicle.

WARNING: Always check harnesses and tether straps for damage and wear.

WARNING: Never leave a child unattended, even if the child is secured in a child safety seat.

WARNING: Never use a child safety seat that has been involved in a collision. Have the seat inspected or replaced as described in the child safety seat manufacturers instructions.

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32 MODEL S Owner's Manual

Location of Airbags

Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors.

Model S is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a crash.

1. Passenger front airbag

2. Drivers front airbag

3. Side airbags

4. Curtain airbags

Airbags

33Opening and Closing

How Airbags Work

Airbags inflate when sensors detect an impact that exceeds deployment thresholds. These thresholds are designed to predict the severity of a crash in time for the airbags to help protect the vehicle's occupants. Airbags inflate instantly with considerable force accompanied by a loud noise. The inflated bag, together with the seat belts, limits movement of occupants to reduce the risk of injury.

Front airbags are not ordinarily designed to inflate in rear collisions, rollovers, side collisions and when braking heavily or driving over bumps and potholes. Likewise, front airbags may not inflate in all frontal collisions, such as minor front collisions, underride collisions, or minor impacts with narrow objects (such as posts or poles). Significant superficial damage can occur to the vehicle without the airbags inflating and, conversely, a relatively small amount of structural damage can cause airbags to inflate. Therefore, the external appearance of the vehicle after a collision does not represent whether or not the front airbags should have inflated.

WARNING: Before modifying your vehicle to accommodate a person with disabilities in a way that may affect the airbag system, contact Tesla.

Types of Airbags

Model S has the following types of airbags:

Front airbags: The front airbags are designed to reduce injuries if larger children or adults are riding in the front seats. Follow all warnings and instructions related to seating a child on the front passenger seat (if permitted in your market region).

Side airbags: Side airbags protect the thorax region of the torso and the pelvis. They inflate only if a severe side impact occurs. Side airbags on the non- impacted side of the vehicle do not inflate.

Curtain airbags: Curtain airbags help protect the head. Curtain airbags on both the impacted and non- impacted side of the vehicle inflate only if a severe side impact occurs, or if the vehicle rolls over.

Passenger Front Airbag Status

The status of the passenger front airbag displays in the top corner of the touchscreen:

When driving with a child seat on the front passenger seat (if permitted in your market region), always double- check the status of the passenger front airbag to confirm that it is OFF.

To protect an adult subsequently occupying the front passenger seat, check to verify that the passenger front airbag is ON.

WARNING: If seating a child in the front passenger seat is legally permissible in your market region, it is the driver's responsibility to ensure that the passenger front airbag is OFF. Never seat a child in the front passenger seat with an active airbag, even if using a child safety seat or booster seat. DEATH or SERIOUS INJURY to the child can occur.

Disabling the Passenger Front Airbag

When a child is seated in the front passenger seat (even when the child is seated in a child safety seat or booster seat), you must disable the passenger front airbag to prevent it from injuring the child if a collision occurs. Touch Controls > Safety > Passenger Front Airbag.

NOTE: You can also touch the airbag status indicator to access to the control used to turn the passenger front airbag on or off.

NOTE: Model S has a capacitive touchscreen and may not respond to your touch if you are wearing standard gloves. If the touchscreen is not responding, remove gloves or wear gloves with conductive fingertips for use with capacitive touchscreens.

WARNING: Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is active. Doing so can cause serious injury or death.

WARNING: If the passenger front airbag does not appear to be functioning (for example, if the airbag is on, even if you have turned it off , or vice versa), do not seat a passenger in the front seat. Contact Tesla immediately.

Ensuring Accurate Occupant Classification

To help ensure an occupant in the front passenger seat can be accurately classified, the passenger must:

Wear a seat belt.

Sit upright on the center of the seat cushion, with shoulders resting against the seat back and legs extended comfortably in front with feet on the floor. See Examples of Correct and Incorrect Seating Positions on page 35.

Remain positioned on the seat cushion and not lift their weight off the seat (for example, by pushing their feet against the floor or pressing on the center console or armrest to lift up).

Never wear thick, wet, or bulky clothing (such as ski wear or padded clothing).

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In addition to the items listed above, the following situations can interfere with the accuracy of the occupant classification system:

Placing a radio transmitter (for example, a hunting radio or walkie-talkie) on the front passenger seat.

Placing an AC/DC inverter, or a device that is being powered by the inverter (for example, a cell phone, tablet, or computer) on the front passenger seat cushion.

Placing liquid (such as a bottled drink) or food containers on a car seat when a child seat is present.

Objects lodged under the seat or wedged between the seat back and cushion.

Heavy objects sitting on the seat (briefcase, large purse).

Cargo interfering with the seat.

Aftermarket items attached to or placed between the seat and the occupant, such as covers, mats, blankets, etc.

These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the airbag status is still incorrect, instruct passengers to ride in the rear seats and contact Tesla to have the airbag system checked.

NOTE: The front passenger occupancy sensor affects the operation of the passenger front airbags only. The side airbags are not affected.

WARNING: Tesla follows NHTSA (National Highway Traffic Safety Administration) recommendations that all occupants age 12 and under must ride in a rear seating position.

WARNING: Failure to follow the above instructions can adversely affect the Occupant Classification System (OCS) which can cause serious injury or death.

WARNING: If the front passenger airbag is not turning on or off as expected, do not seat a passenger in the front passenger seat. Contact Tesla Service.

WARNING: To ensure accuracy of the occupant detection system, do not make any modifications to the front passenger seat.

WARNING: Do not use seat covers on Model S. Doing so could restrict deployment of the seat- mounted side air bags if a collision occurs. It can also reduce the accuracy of the occupant classification system.

Examples of Correct and Incorrect Seating Positions

Correct seating position:

Incorrect seating position - the passenger's feet must be on the floor:

Incorrect seating position - the passenger must not slide forward on the seat cushion:

Incorrect seating position - the passenger must not recline the backrest to a laying down position when the vehicle is moving:

Airbags

35Seating and Safety Restraints

Inflation Effects

WARNING: When airbags inflate, a fine powder is released. This powder can irritate the skin and should be thoroughly flushed from the eyes and from any cuts or abrasions.

After inflation, the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the drivers forward vision is not obscured.

If airbags have inflated, or if your vehicle has been in a collision, always have the airbags, seat belt pre- tensioners and any associated components checked and, if necessary, replaced by Tesla.

In a collision, in addition to the airbags inflating:

Doors unlock, and the door handles extend.

Hazard warning lights turn on.

Interior lights turn on.

High voltage is disabled (you must contact Tesla Service to restore high voltage power).

Airbag Warning Indicator

The airbag indicator on the instrument cluster remains lit if the airbag system is malfunctioning. The only time this indicator should light up is briefly when Model S first powers up, in which case it turns off within a few seconds. If it remains lit, contact Tesla immediately and do not drive.

Airbag Warnings

WARNING: Do not place objects over or near airbags because any such objects could cause harm if the vehicle is in a crash severe enough to cause the airbag to inflate.

WARNING: All occupants, including the driver, should always wear their seat belts, whether or not an airbag is also provided at their seating position, to minimize the risk of severe injury or death in the event of a collision.

WARNING: Front seat occupants should not place their arms over the airbag module, as an inflating airbag can cause fractures or other injuries.

WARNING: Do not use seat covers on Model S. Doing so could restrict deployment of the seat- mounted side air bags if a collision occurs. It can also reduce the accuracy of the occupant detection system, if equipped.

WARNING: Airbags inflate with considerable speed and force, which can cause injury. To limit injuries, ensure that occupants are wearing seat belts and are correctly seated, with the seat positioned as far back as possible.

WARNING: Children should not be seated on the front passenger seat unless permitted by regulations in your market region. Follow all regulations in your region for the appropriate way to seat a child based on the child's weight, size, and age. The safest place to seat infants and young children is in the rear seating positions. Seating an infant or child in a rear-facing child restraint system on a seat equipped with an operational airbag can cause serious injury or death.

WARNING: To ensure correct inflation of the side airbags, maintain an unobstructed gap between an occupants torso and the side of Model S.

WARNING: Passengers shouldn't lean their heads against doors. Doing so can cause injury if a curtain airbag inflates.

WARNING: Do not allow passengers to obstruct the operation of an airbag by placing feet, knees or any other part of the body on or near an airbag.

WARNING: Do not attach or place objects on or near the front airbags, the side of the front seats, the headliner at the side of the vehicle, or any other airbag cover that could interfere with inflation of an airbag. Objects can cause serious injury if the vehicle is in a collision severe enough to cause the airbag to inflate.

WARNING: Following inflation, some airbag components are hot. Do not touch until they have cooled.

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36 MODEL S Owner's Manual

Creating a Driver Profile

When you first adjust the drivers seat, steering wheel position, or exterior side mirrors, the touchscreen prompts you to create a driver profile to save these adjustments. Your profile also saves various preferences you make while customizing Model S.

To add a new driver profile, touch the driver profile icon at the top of the touchscreen. Then touch Driver Profile Settings > Add New Driver, type the driver's name and touch Create Profile. Follow the onscreen instructions. Check the Use Easy Entry checkbox if you want to save (or use existing) Easy Entry settings in which the driver's seat and the steering wheel are automatically adjusted to make it easy to enter and exit Model S.

If you change the position of the drivers seat, steering wheel, or exterior side mirrors after you have saved or chosen a driver profile, the touchscreen prompts you to Save the new position or Restore the previously saved position (other settings are automatically saved). To change a setting without saving or restoring, just ignore the prompt.

NOTE: Valet mode is a built-in driver profile that limits speed and restricts access to some Model S features (see Valet Mode on page 38).

NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped with the driver profile feature. Also, in cases where the vehicle is equipped with driver profiles, some features may not be automatically saved and adjusted based on the driver profile (for example, mirror position).

NOTE: To stop automatic adjustments that are in process based on a driver's profile, touch Stop on the Driver Profile dropdown menu. Automatic adjustments also stop if you manually adjust a seat, mirror, or the steering wheel.

Easy Entry

You can define an Easy Entry setting that moves the steering wheel and driver's seat to make it easy to enter and exit Model S. Any driver can use the Easy Entry setting by associating it with their driver's profile. When the Easy Entry setting is associated with a driver's profile, the steering wheel and driver's seat automatically adjust when in Park and the driver's seat belt is unbuckled, allowing an easy exit from Model S. When returning to the vehicle and stepping on the brake pedal, settings automatically adjust back to the settings used by the most recent driver profile (or based on the key if it's linked to a driver profile).

To use Easy Entry with a driver profile, ensure the Use Easy Entry box is checked.

WARNING: Never use Easy Entry to move the driver's seat to the full rearward position when a child safety seat is installed on a rear seat located behind the driver's seat. With reduced clearance, the movement of the seat may impact a child's legs, cause injury, or dislodge the seat.

Selecting Between Driver Profiles

To adjust Model S based on a drivers profile, touch the driver profile icon at the top of the touchscreen. Then choose the driver, and Model S is adjusted based on the settings that have been saved to the chosen driver profile.

Saved Settings

A subset of the settings that you choose to customize your Model S are automatically saved to your driver's profile. Once saved, a green check mark appears next to the driver profile icon on the touchscreen. Examples of automatically saved driver profile settings are:

Navigation, temperature, lights and display settings.

Autopilot and driving preferences.

NOTE: The settings that are associated with driver profiles vary depending on the vehicle's date of manufacture and version of software installed.

Linking a Driver Profile to a Key Fob

You can link a driver profile to a specific key fob to allow Model S to automatically select the correct driver profile when the linked key fob is detected as you approach the vehicle and open the driver's door. To link a driver profile to a key fob, enter Model S with the key fob and touch the driver profile icon at the top of the touchscreen. Select the driver profile you would like to link to the key fob, then touch Link to Key Fob.

NOTE: Model S detects only one key fob at a time. The driver profile is linked to the key fob that is detected by the vehicle at that time. Therefore, if you want to link driver profiles to multiple key fobs, ensure that only the key fob that you would like to link the driver profile to is within detection range while performing the linking procedure. Move all other key fobs outside of the detection range (at least one meter away from Model S).

NOTE: Model S can support up to three linked key fobs. However, a driver profile can only be linked to one key fob.

To remove the link between a driver profile and key fob, touch the driver profile icon at the top of the touchscreen. Select the driver profile, then touch the X next to Linked to Key Fob.

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37Driving

Valet Mode

When Model S is in Valet mode, the following restrictions apply:

Speed is limited to 113 km/h.

Maximum acceleration and power are limited.

Front trunk and glovebox are locked.

Home and Work locations are not available in the navigation system.

Voice commands are disabled.

Autopilot convenience features are disabled.

The Allow Mobile Access setting cannot be changed

HomeLink (if available in your market region) is not accessible.

Driver Profiles are not accessible.

Wi-Fi and Bluetooth are disabled. When Model S is in Valet mode, you cannot pair new Bluetooth devices or view or delete existing paired devices. However, if a Bluetooth-paired device or a known Wi-Fi network is within range, Model S connects to it.

Starting Valet Mode

With Model S in Park, touch the driver profile icon at the top of the touchscreen, then touch Valet Mode.

The first time you enter Valet mode, the touchscreen prompts you to create a 4-digit PIN you will use to cancel Valet mode.

When Valet mode is active, the instrument panel displays the word Valet and the Valet mode driver profile displays on the touchscreen.

You can also use the mobile app to start and cancel Valet mode (provided Model S is in Park). When using the mobile app, you do not need to enter a PIN because you are already required to log into the app using your Tesla Account credentials.

NOTE: If the PIN to Drive setting is enabled (see PIN to Drive on page 142), you must enter the driving PIN before you can define or enter a Valet PIN. Once in Valet mode, Model S can be driven without the valet needing to enter the driving PIN.

NOTE: The PIN to Drive setting is not available when Valet mode is active.

If you forget your valet PIN, reset it from inside Model S by entering your Tesla Account credentials (which also cancels Valet mode). You can also reset your PIN using the mobile app.

Canceling Valet Mode

With Model S in Park, touch the Valet Mode driver profile icon at the top of the touchscreen, and enter your 4-digit PIN.

When you cancel Valet mode, all settings associated with the most recently used driver profile and climate control settings are restored, and all features are available.

NOTE: You do not need to enter a PIN to cancel Valet mode from the mobile app.

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38 MODEL S Owner's Manual

Adjusting Steering Wheel Position

Adjust the steering wheel to the desired driving position by moving the control on the left side of the steering column. Using this control, you can move the steering wheel forward and backward and up and down.

WARNING: Do not make adjustments while driving.

Adjusting Steering Effort

You can adjust the feel and sensitivity of the steering system to suit your personal preference:

1. On the touchscreen, touch Controls > Pedals & Steering > Steering Mode.

2. Choose a steering option: Comfort - Reduces the effort required to turn the

steering wheel. In town, Model S feels easier to drive and park.

Standard - Tesla believes that this setting offers the best handling and response in most conditions.

Sport - Increases the effort required to turn the steering wheel. When driving at higher speeds, Model S feels more responsive.

Using Left Steering Wheel Buttons

Use the buttons on the left side of the steering wheel to change radio stations, control media player volume, and to choose what displays on the left side of the instrument panel (whenever the Navigation app is not displaying instructions).

1. Next

If you are listening to local or satellite radio and you have defined more than one radio preset, press to play the next preset in the radio band that is currently playing. If you have not defined more than one preset, press to go to the next available frequency.

If you are listening to Internet radio, or to an audio file on a connected Bluetooth or USB device, press to skip to the next song or station.

If you have more than one favorite defined, press and hold to cycle through favorites.

2. Scroll Button To adjust the media volume, roll up or down.

NOTE: The scroll button adjusts the volume for media, navigation instructions and phone calls based on what is currently in use. As you adjust volume, the instrument panel displays the volume level and whether you are adjusting volume for media, navigation or phone.

To mute the media volume, or to pause/play an audio file, tap the scroll button.

To choose what displays on the left side of the instrument panel, hold the scroll button briefly until the available options are displayed. Roll the scroll button to choose Empty, Car Status, Clock, Media, Energy, Trips, Suspension, etc. When the option you want is highlighted, tap the scroll button.

NOTE: The option you choose to display using the left scroll button is retained until you manually change it.

NOTE: Car status displays information such as status of doors and trunks, and on newer model vehicles, the tire pressure measurements.

3. Previous

Same as described above for Next, except it skips to the previous song or station. If you have more than one favorite defined, press and hold to cycle through favorites.

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39Driving

NOTE: Regardless of how you customize the left side of the instrument panel, it automatically changes to display navigation instructions (if applicable), or to let you know if a door or trunk is open when Model S is in Drive or Reverse.

Using Right Steering Wheel Buttons

Use the buttons on the right side of the steering wheel to access call options while on a phone call, to choose what displays on the right side of the instrument panel, to adjust Model S features, and to use voice commands.

NOTE: Whenever you receive or make a phone call, the right side of the instrument panel automatically displays call options to help you easily handle phone calls on your Bluetooth-connected phone.

1. Press to use a voice command to call a contact or navigate. When you hear the tone, speak your command. For details, see Voice Commands on page 140.

2. Scroll Button During a phone call, touch the scroll button to

display call options that allow you to perform an action on the call.

Roll the scroll button to adjust the most recently used feature from the feature list (see Menu button).

To choose what displays on the right side of the instrument panel, hold the scroll button briefly until the available options are displayed. Roll the scroll button to choose Empty, Car Status, Clock, Media, Energy, Trips, Suspension, etc. When the option you want is highlighted, tap the scroll button.

NOTE: Car status displays information such as status of doors and trunks, and on newer model vehicles, the tire pressure measurements.

NOTE: The option you choose to display using the right scroll button is retained until you manually change it.

To restart the touchscreen, hold down both scroll buttons for approximately five seconds. See Restarting the Touchscreen on page 44.

Suspension. Display a real-time visualization of how the suspension system is dynamically adjusting each wheels damping to account for changing road conditions. Roll the scroll button to choose Suspension and then press the scroll button. See Air Suspension on page 138.

3. Menu button

Press to display a menu that allows you to control the following Model S:

Temperature. Roll the scroll button to change the driver side temperature, or press the wheel to turn the climate control system on and off.

Fan Speed. Roll the scroll button to adjust the speed of the fan used to cool or heat the cabin.

Display Brightness. Roll the scroll button to change the brightness level of the displays, or press the wheel to restore default settings.

Sunroof (if equipped). Roll the scroll button to adjust the position of the sunroof.

Recent Calls. If your phone is paired to Model S, roll the scroll button to view your recent calls. Press the scroll button to call the contact that's displayed. To pair your phone, see Pairing a Bluetooth Phone on page 135.

Contacts. If your phone is paired to Model S, roll the scroll button to navigate to contacts in your phone. Your contacts are listed alphabetically by their last name. To pair your phone, see Pairing a Bluetooth Phone on page 135.

Press the menu button again to close the feature list.

Heated Steering Wheel

If Model S is equipped with the cold weather package, you can warm up the steering wheel by touching climate controls on the touchscreen (see Climate Controls on page 119). When turned on, radiant heat keeps the steering wheel at a comfortable temperature.

NOTE: Depending on date of manufacture, your Model S may not include a heated steering wheel, even when equipped with the optional cold weather package.

Horn

To sound the horn, press and hold the center pad on the steering wheel.

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40 MODEL S Owner's Manual

Steering Wheel

41Driving

Adjusting Exterior Mirrors

Press the button associated with the mirror you want to adjust (left or right). The button's light turns on and you can then press the dial to move the mirror to the desired position. Repeat for the other side mirror. If prompted, touch Save on the touchscreen to save the mirror adjustment in your driver profile.

To fold and unfold exterior mirrors, press the center button. You can set the mirrors to fold automatically whenever Model S is locked by touching Controls > Vehicle > Mirror Auto-Fold. The mirrors unfold automatically whenever you unlock Model S.

When you use the center button to fold the mirrors in for parking in a tight space, the mirrors remain folded in until your driving speed reaches 50 km/h, or until you use the center button to unfold the mirrors.

NOTE: You can override the automatic folding/unfolding of mirrors at any time (for example, Model S has no power) by pushing the mirror assembly away from you to unfold, or pulling it toward you to fold.

NOTE: You cannot fold a mirror if driving above 50 km/h.

The drivers side mirror automatically dims at night, in proportion to the level of glare from the headlights of a vehicle behind you (except when in Reverse). Also, both exterior side mirrors have heaters that turn on and off with the rear window defroster.

NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped with a side mirror that automatically dims at night and may not include heated side mirrors. In addition, mirror adjustments may not be saved to your driver profile.

NOTE: See Cold Weather Best Practices on page 72 for information to ensure your mirrors function properly in cold weather.

Auto-Fold Mirrors Based on Location

Model S can automatically fold and unfold the side mirrors based on location, which saves you from having to manually position them each time you need to fold or unfold the mirrors when at a frequented place (such as narrow garages, tight parking spaces, etc.).

To set up, Model S must be driving at a low speed (less than 3 mph/5 kph) or stopped at the location you want your vehicle to remember. Go to Controls > Vehicle > Always Fold Mirrors at this Location. Next time you approach the saved location, your mirrors fold and unfold within 25 feet (7.5 meters) of the specified location.

You can also integrate auto-folding mirrors with HomeLink (see HomeLink Universal Transceiver on page 146). To enable, go to HomeLink > Auto-Fold Mirrors when Nearby.

CAUTION: Mirrors may not automatically fold or unfold if you return to a saved location and are driving faster than 3 mph/5 kph.

Mirror Auto-tilt When Reversing

Both exterior mirrors can automatically tilt downward when backing up. To adjust the auto-tilt position, shift into Reverse, then adjust the mirrors (press the button associated with the mirror you want to adjust, then press the dial to move the mirror to the desired position).

When you shift into another drive mode, the mirrors tilt back to their normal (upward) position. But now that you have adjusted them for backing up, they automatically tilt to the selected downward position whenever you shift into Reverse.

You can turn the auto-tilt feature on or off using the touchscreen, Touch Controls > Vehicle > Mirror Auto- Tilt.

NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped with Mirror Auto-Tilt.

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42 MODEL S Owner's Manual

Rear View Mirror

The rear view mirror is adjusted manually. When in Drive or Neutral, the rear view mirror automatically dims in low lighting conditions based on the time of day (for example, when driving at night).

Mirrors

43Driving

Starting

When you open a door to enter Model S, the instrument panel and touchscreen power on and you can operate all controls. To drive Model S:

1. Press the brake pedal - Model S powers on and is ready to drive.

2. Select a drive mode - move the drive stalk down for Drive or up for Reverse (see Shifting on page 46).

NOTE: If the PIN to Drive feature is enabled (see PIN to Drive on page 142), you must also enter a valid PIN on the touchscreen before you can drive Model S.

Everything you need to know when driving Model S displays on the instrument panel.

Key Fob Not Inside

If Model S does not detect a key fob when you press the brake, the instrument panel displays a message telling you that a key fob is not inside.

If you receive this message, press the brake and place the key fob in the center console cup holder where Model S can best detect it.

If Model S still does not detect the key fob, try holding it against the center console, immediately below the low voltage power socket (see Low Voltage Power Socket on page 19). Or try using another key fob. If another key fob does not work, contact Tesla.

A number of factors can affect whether Model S can detect the key fob. These include a low battery in the key fob, interference from other devices using radio signals, and objects between the key fob and receiver.

Always keep the key fob with you. After driving, the key fob is needed to restart Model S after it powers off. And when you leave Model S, you must bring the key fob with you to lock Model S, either manually or automatically.

Powering Off

When you finish driving, shift into Park by pressing the button on the end of the drive stalk. When you leave Model S with the key fob, it powers off automatically, turning off the instrument panel and touchscreen.

Model S also powers off automatically after being in Park for 30 minutes, even if you are sitting in the drivers seat.

Although usually not needed, you can power off Model S while sitting in the drivers seat, provided the vehicle is not moving. Touch Controls > Safety > Power Off. Model S automatically powers back on again if you press the brake pedal or touch the touchscreen.

NOTE: Model S automatically shifts into Park whenever it determines that you are exiting the vehicle (for example, the driver's seat belt is unbuckled and the vehicle is almost at a standstill). If you shift into Neutral, Model S shifts into Park when you open the door to exit. To keep Model S in Neutral, see Instructions for Transporters on page 196.

Restarting the Touchscreen

You can restart your touchscreen if it is unresponsive or demonstrates unusual behavior.

NOTE: To ensure the safety of occupants as well as other road users, restart the touchscreen only when the vehicle is in Park.

1. Shift into Park.

2. Hold down both scroll buttons on the steering wheel until the touchscreen turns black.

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44 MODEL S Owner's Manual

3. After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes, try power cycling the vehicle. See Power Cycling the Vehicle on page 45.

NOTE: Restarting the touchscreen using the scroll buttons does not power Model S off and on.

Power Cycling the Vehicle

You can power cycle Model S if it demonstrates unusual behavior or displays a nondescript alert.

1. Shift into Park.

2. On the touchscreen, touch Controls > Safety > Power Off.

3. Wait for at least two minutes without interacting with the vehicle. Do not open the doors, touch the brake pedal, touch the touchscreen, etc.

4. After two minutes, press the brake pedal or open the door to wake the vehicle.

Starting and Powering Off

45Driving

How to Shift

When Model S is in Park, you must press the brake pedal to shift.

Move the drive stalk up or down to shift into different drive modes.

If you try to shift when it is prohibited by the current driving speed, a chime sounds and the drive mode does not change.

Reverse

Push the drive stalk all the way up and release. You can only shift into Reverse when Model S is stopped or moving less than 8 km/h.

Neutral

Neutral allows Model S to roll freely when you are not pressing the brake pedal:

When in Park, shift into Neutral by briefly pushing the drive stalk either up or down to the first position.

When in Drive, shift into Neutral by briefly pushing the drive stalk up to the first position. If Autosteer or Traffic-Aware Cruise Control (if equipped) is active, you must push the drive stalk up to the first position and hold it there for more than 1 second. In doing so, Autosteer or Traffic-Aware Cruise Control is disabled.

When in Reverse, shift into Neutral by briefly pushing the drive stalk down to the first position.

NOTE:

NOTE: You must press the brake pedal to shift out of Neutral if driving slower than approximately 8 km/h.

If Model S is in Park and you use the touchscreen to release the parking brake (Controls > Safety > Parking Brake), Model S shifts into Neutral (see Parking Brake on page 59).

Drive

Push the drive stalk all the way down and release. You can shift into Drive when Model S is stopped or moving less than 8 km/h in Reverse.

Park

Press the end of the drive stalk while Model S is stopped.

Model S automatically shifts into Park whenever you connect a charge cable or if two or more of the following conditions are met simultaneously while traveling slower than approximately 2 km/h:

The driver's seat belt is unbuckled.

The occupancy sensor in the driver's seat does not detect an occupant.

The driver's door is opened.

To make it convenient to pick up passengers, you can also unlock all doors and/or extend the door handles at any time by shifting into Park then pressing the Park button a second time.

NOTE: You must press the brake pedal to shift out of Park.

NOTE: The above conditions do not reflect a comprehensive list of reasons why Model S may or may not automatically shift into Park and, in certain scenarios, it is possible for your vehicle to shift into Park when only one of the above conditions is true.

WARNING: In emergency situations, if the brakes are not functioning properly, press and hold the Park button on the drive stalk to bring the vehicle to a stop. Do not use this method to stop the vehicle unless absolutely necessary.

WARNING: It is the driver's responsibility to always ensure the vehicle is in Park before exiting. Never rely on Model S to automatically shift into Park for you; it might not work in all circumstances (for example, if Creep or a slope causes the vehicle to travel greater than approximately 2 km/h).

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46 MODEL S Owner's Manual

Controlling Lights

Touch Controls > Lights to control the lights.

In addition to the lights that you can control from the touchscreen, Model S has convenience lights that turn on and off automatically based on what you are doing. For example, interior lights, marker lights, tail lights, door handle lights, and puddle lights turn on when you unlock Model S, when you open a door, and when you shift into Park. They turn off automatically after a minute or two or when you shift or lock Model S. Use these settings to control exterior and interior lights:

Exterior Lights

Exterior lights (headlights, tail lights, side marker lights, parking lights, and license plate lights) are set to AUTO each time you start Model S. When set to AUTO, exterior lights automatically turn on when driving in low lighting conditions. If you change to a different setting, lights always revert to AUTO on your next drive.

Touch one of these options to change the exterior light setting:

OFF: Exterior lights turn off until you manually turn them back on or until the next time you drive. If daytime running lights are required in your region, the exterior lights used for this purpose are always on when Drive is engaged.

PARKING: Only the side marker lights, parking lights, tail lights and license plate lights turn on.

NOTE: If daytime running lights are required in your region, the exterior lights used for this purpose are always on whenever Drive or Reverse is engaged.

ON: Exterior lights turn on.

CAUTION: Ensure the headlights and rear lights are on during low visibility conditions (for example, when it is dark, foggy, snowy, or the road is wet, etc.). The rear tail lights are off while daytime running lights are on. Failure to do so can cause damage or serious injury.

NOTE: To comply with local traffic regulations when crossing from a left-hand traffic region to a right-hand traffic region, and vice versa, headlights should be adjusted. If you plan to drive to a region that requires headlights to be adjusted, schedule a service appointment using the mobile app.

Fog Lights

If equipped, touch to turn the fog lights on or off. Fog lights operate only when low beam headlights are on. When headlights are turned off, fog lights also turn off.

The rear fog indicator displays on the instrument panel whenever rear fog lights are on.

The front fog indicator displays on the instrument panel whenever the optional front fog lights are on.

NOTE: Depending on the market region and vehicle options, your vehicle may not be equipped with front and/or rear fog lights.

NOTE: In some regions, there is no control for the front fog lights. They operate in conjunction with the headlights and turn on only in situations where low beam headlights are on.

Interior Lights

Turn the interior dome (map) lights on or off. If set to AUTO, all interior dome lights turn on when you unlock Model S, open a door upon exiting, or shift into Park.

NOTE: You can also manually turn an individual dome light on or off by pressing its lens. If you turn a dome light on, it turns off when Model S powers off. If Model S was already powered off when you manually turned the light on, it turns off after 60 minutes.

Ambient Lights

When enabled, interior ambient lights turn on whenever the headlights are on.

Auto High Beam

If you turn on Auto High Beam (available on vehicles equipped with Autopilot components), headlights automatically switch from high beam headlights to low beam headlights when light is detected in front of Model S. See High Beam Headlights on page 47.

Headlights after Exit

If you turn on Headlights after Exit, the exterior lights remain on for one minute after you stop driving and park Model S in low lighting conditions. See Headlights After Exit on page 48.

NOTE: Model S has lights along the rim of the headlights, also referred to as "signature" lights. These lights automatically turn on whenever Model S is powered on and a drive mode is engaged.

High Beam Headlights

Push the turn signal stalk away from you to turn the high beam headlights on continuously. To cancel, pull the stalk towards you.

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To briefly flash the high beam headlights, pull the stalk towards you.

The high beam headlights can automatically switch to low beam when there is light detected in front of Model S (for example, from an oncoming vehicle). To turn this feature on or off, touch Controls > Auto High Beam or Controls > Lights > Auto High Beam.

NOTE: Your chosen setting is retained until you manually change it.

NOTE: Auto High Beam is available only on vehicles equipped with Autopilot components.

In situations where high beams are turned off because Auto High Beam is turned on and light is detected in front of Model S, you can temporarily turn on high beams by pulling the stalk all the way toward you.

The following indicator lights are visible on the instrument panel to show the status of the headlights:

Low beam headlights are on.

High beam headlights are on. Illuminates when high beams are on but the Auto High Beam setting is turned off or if the Auto High Beam setting is turned on but is temporarily unavailable.

High beams are currently turned on, and Auto High Beam is ready to turn off the high beams if light is detected in front of Model S.

High beams are temporarily turned off because Auto High Beam is operating and light is detected in front of Model S. When light is no longer detected, high beam headlights automatically turn back on.

WARNING: Auto High Beam is a convenience only and is subject to limitations. It is the driver's responsibility to make sure that headlights are always appropriately adjusted for weather conditions and driving circumstances.

Headlights After Exit

When you stop driving and park Model S in low lighting conditions, exterior lights temporarily remain illuminated. They automatically turn off after one minute or when you lock Model S whichever comes first.

To turn this feature on and off, touch Controls > Lights > Headlights After Exit. When Headlights After Exit is off, the headlights turn off immediately when you engage Park and open a door.

Adaptive Front Lighting System (AFS)

If equipped, the Adaptive Front Lighting System (AFS) automatically adjusts the beam of the headlights to improve your driving view. Electric sensors measure driving speed, steering angle and yaw (the rotation of the car around the vertical axis) to determine the optimum position of the headlights based on current driving conditions. For example, to improve visibility while driving on winding roads at night, the AFS casts the beam in the direction of the curve. When low beam headlights are turned on and when driving at lower speeds, AFS improves lateral illumination to increase the visibility of pedestrians and curbs, and to improve visibility when turning at a dark intersection, into a driveway, or when making a u-turn.

The Adaptive Front Lighting System (AFS) operates whenever headlights are on. If Model S isn't moving, or is moving in reverse, the adaptive headlights do not activate. This prevents the headlights from inadvertently blinding other drivers.

If the AFS fails, the instrument panel displays an alert. Contact Tesla Service.

Turn Signals

Move the turn signal stalk up (before turning right) or down (before turning left). The turn signals flash three times or continuously, depending on how far up or down you move the stalk. Lightly push the stalk up or down for a three-flash sequence. For a continuous signal, push the stalk fully up or down.

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The turn signals stop operating when canceled by the steering wheel, or when you return the stalk to the central position.

When a turn signal is operating, the corresponding turn signal indicator lights up on the instrument panel and a clicking sound can be heard.

WARNING: When actively using Traffic-Aware Cruise Control (if equipped), engaging a turn signal can cause Model S to accelerate in specific situations (see Overtake Acceleration on page 79).

WARNING: When actively using Autosteer (if equipped), engaging a turn signal can cause Model S to change lanes (see Auto Lane Change on page 84).

Hazard Warning Flashers

To turn on the hazard warning flashers, press the button located on the side of the touchscreen closest to the steering wheel. All turn signals flash. Press again to turn off.

NOTE: Hazard warning flashers operate even without a key nearby.

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Instrument Panel Overview

The instrument panel changes depending on whether Model S is:

Off (shown below).

Driving (see Instrument Panel - Driving on page 54).

Charging (see Charging Status on page 158).

When Model S is off, the instrument panel shows remaining estimated range, status of doors, and outside temperature. When you press the brake, indicator lights flash on briefly along the top. Unless an indicator light applies to a current situation, it should turn off. If an indicator light fails to turn on or off, contact Tesla.

NOTE: The following illustration is provided for demonstration purposes only. Depending on vehicle options, software version, and market region, the information displayed may be slightly different.

The following indicators illuminate on the instrument panel to advise you or alert you of a specific condition.

A brake system fault is detected or the brake fluid level is low (indicator light is red). See Braking and Stopping on page 57. Contact Tesla immediately.

A brake booster fault has been detected. See Braking and Stopping on page 57.

An ABS (Anti-lock Braking System) fault is detected (indicator light is amber). See Braking and Stopping on page 57. Contact Tesla immediately.

The parking brake is manually applied (indicator light is red). See Parking Brake on page 59.

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A parking brake fault is detected (indicator light is amber). Contact Tesla. See Parking Brake on page 59.

Low beam headlights are on (indicator light is green).

High beam headlights are on (indicator light is blue). Illuminates when high beams are on but the Auto High Beam setting if equipped is turned off or if the Auto High Beam setting is turned on but is temporarily unavailable. See High Beam Headlights on page 47.

High beam headlights are currently turned on (indicator light is blue), and Auto High Beam if equipped is ready to turn off the high beams if light is detected in front of Model S. See High Beam Headlights on page 47.

High beam headlights are temporarily turned off because Auto High Beam if equipped is on and is detecting light in front of Model S (indicator light is gray). When light is no longer detected, the high beams automatically turn back on. See High Beam Headlights on page 47.

Parking lights (side marker lights, tail lights, and license plate lights) are on (indicator light is green). See Lights on page 47.

Front fog lights, if equipped (indicator light is green). See Lights on page 47.

Rear fog lights, if equipped (indicator light is amber). See Lights on page 47.

Adaptive Front Lighting, if equipped (indicator light is amber). See Adaptive Front Lighting System (AFS) on page 48.

Electronic stability control systems are actively minimizing wheel spin by controlling brake pressure and motor power (indicator flashes amber). See Traction Control on page 60. If this indicator remains on, a fault is detected and you should immediately contact Tesla.

If a fault is detected that reduces the performance of the air suspension system, this amber indicator light displays (see Air Suspension on page 138). If the problem persists, contact Tesla.

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If a fault is detected that disables the air suspension system, a red indicator lights up on the instrument panel (see Air Suspension on page 138). Contact Tesla.

Airbag safety. If this red indicator does not flash on briefly when Model S prepares to drive, or if it remains on, contact Tesla immediately. See Airbags on page 33.

Vehicle Hold is actively applying the brakes (indicator light is gray). See Vehicle Hold on page 63.

Tire pressure warning (indicator light is amber). The pressure of a tire is out of range. If a fault with the Tire Pressure Monitoring System (TPMS) is detected, the indicator flashes. For a TPMS fault, contact Tesla. See Tire Care and Maintenance on page 166.

A door or trunk is open (indicator light is red). See Keys and Doors on page 8, Rear Trunk on page 13, or Front Trunk on page 15.

A seat belt for an occupied seat is not fastened (indicator light is red). See Seat Belts on page 24.

NOTE: Depending on the date of manufacture, rear seating positions may not be equipped with a seat belt reminder.

The front passengers air bag is turned off (indicator light is amber). See Airbags on page 33.

Electronic stability control systems are no longer minimizing wheel spin (indicator light is amber). On a Rear Wheel Drive vehicle, the traction control system has been turned off, or on an All-Wheel Drive vehicle, Slip Start has been enabled. See Traction Control on page 60.

Model S is in Transport mode and can roll freely (indicator light is amber). It does not automatically shift into Park when you exit. See Instructions for Transporters on page 196.

The Pedestrian Warning System has been paused (indicator light is gray). See Pedestrian Warning System on page 71).

Model S is ready to drive (indicator light is green).

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The green Battery icon turns amber when the charge level is low (<20% remaining).

Appears when some of the energy stored in the Battery may not be available due to cold weather conditions. During these cold weather conditions, charging rates may also be limited. If Model S is plugged in, you can heat your Battery by turning on climate control with the mobile app. The snowflake icon disappears when the Battery is sufficiently warm.

Vehicle power is currently being limited because the energy remaining in the Battery is low or the vehicle's systems are being heated or cooled (indicator light is amber).

Battery is charging (indicator light is red). Unplug Model S before driving.

Vehicle systems are too hot (indicator light is red). Pull over immediately and allow systems to cool (indicator light is red).

System failure (indicator light is red). Follow the instructions in the associated message that displays. Contact Tesla.

Flashes green when the left turn signal is operating. Both turn signal indicators flash green when the hazard warning flashers are operating.

Flashes green when the right turn signal is operating. Both turn signal indicators flash green when the hazard warning flashers are operating.

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Instrument Panel - Driving

When Model S is driving (or ready to drive), the instrument panel shows your current driving status and a real-time visualization of the road as detected by the Autopilot components (see About Autopilot on page 74). The visualization automatically zooms in and out as needed to inform you when a vehicle is detected in your blind spot.

NOTE: The following illustration is provided for demonstration purposes only. Depending on vehicle options, software version, and market region, the information displayed may be slightly different.

NOTE: Touch Controls > Autopilot > Full Self-Driving Visualization Preview (if equipped) to display more details about the roadway and its surroundings, such as road markings, stop lights, objects (such as trash cans and poles), etc. You must have the full self-driving package to enable.

1. Indicator lights display along the top to provide status (see Instrument Panel Overview on page 50).

2. When you are actively navigating to a destination, navigation instructions display here. Use the left steering wheel buttons to change what displays on the left side of the instrument panel whenever navigation instructions are not displayed (see Using Left Steering Wheel Buttons on page 39).

3. Autosteer is actively steering Model S. When Autosteer is available but you haven't activated it, the icon is gray (see Autosteer on page 82).

4. Traffic-Aware Cruise Control is cruising at a set speed. When Traffic-Aware Cruise Control is available but you haven't set a cruising speed, the icon is gray and the speed is not shown (see Traffic-Aware Cruise Control on page 77).

5. Driving speed.

6. The speed limit (if available) that is currently being detected by Speed Assist (see Speed Assist on page 111).

NOTE: The icon associated with the detected speed limit reflects the style of speed limit signs used in your market region.

7. On the Energy graph, dashed lines appear on the power meter if Model S is limiting power. The dashed lines appear on the top portion (energy being used) when power available for acceleration is being limited, and on the bottom portion (energy being gained) when power that can be gained by regenerative braking is limited. Model S limits power for many reasons. Here are just a few examples: Acceleration may be limited when the Battery is reaching a low state of charge or if the powertrain is hot.

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Both acceleration and regenerative braking may be limited when the ambient temperature is either very high or very low.

Regenerative braking may be limited when the Battery is fully charged.

NOTE: Use the right steering wheel buttons to control what displays on the right side of the instrument panel (see Using Right Steering Wheel Buttons on page 40).

8. Pay attention to important alert messages that display here. If any alerts are in effect, you can view information about them by touching the alert icon (exclamation mark) on the touchscreens status bar (the topmost area of the touchscreen).

9. Use the right steering wheel buttons to change what displays on the right side of the instrument panel whenever a phone call is not active (see Using Right Steering Wheel Buttons on page 40).

10. Total estimated driving distance (or energy) available. Instead of driving distance, you can display the percentage of battery energy remaining. To do so, touch Controls > Display > Energy Display.

NOTE: When anticipating when you need to charge, use range estimates as a general guideline only.

11. Currently selected drive mode: Park, Reverse, Neutral, or Drive.

12. The car in front of you (if applicable).

13. Pay attention to important driving-related messages that appear at the bottom center of the instrument panel.

14. Your Model S.

15. When Autosteer is active and detects the driving lane, it is highlighted in blue (see Autosteer on page 82). Depending on the current driving scenario, you may see neighboring lanes.

NOTE: If Navigate on Autopilot is active, the driving lane displays as a single blue line in front of Model S (see Navigate on Autopilot on page 87).

WARNING: Although the instrument panel shows surrounding traffic, some vehicles may not be displayed. Never rely on the instrument panel to determine if a vehicle is present (for example, in your blind spot). Always use your mirrors and perform shoulder checks.

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Wipers

To wipe the windshield, rotate the end of the turn signal stalk away from you. You can rotate to five positions:

1st: Off.

2nd: Auto with low rain sensitivity.*

3rd: Auto with high rain sensitivity.*

4th: Continuous, slow.

5th: Continuous, fast.

For a single wipe, press and release the end of the stalk.

If the wipers are set to Auto and Model S detects no liquid on the windshield, the wipers do not wipe.

*To enable the Auto settings, touch Controls > Vehicle > Autowipers (Beta). When wipers are set to Auto, Model S detects whether or not it is raining. The frequency at which they wipe depends on how much rain is detected on the windshield. When wipers are set to high rain sensitivity, the wipers turn on when Model S detects a light mist.

NOTE: The Auto setting is currently in BETA. If uncertain about using the Auto setting while in the BETA phase, Tesla recommends operating the wipers manually, as necessary.

NOTE: When you operate the wipers, headlights automatically turn on for approximately one minute (if they are not on already).

NOTE: You can also adjust the windshield wiper speed and frequency using voice commands (see Voice Commands on page 140).

CAUTION: Ensure the wipers are in the Off position before washing Model S to avoid the risk of damaging the wipers.

To extend the life of wiper blades, remove ice from the windshield before turning wipers on. Ice has sharp edges that can damage the rubber on the wiper blades.

Periodically check and clean the edge of the wiper blade. If damaged, replace the wiper blade immediately. For details on checking and replacing wiper blades, see Wiper Blades and Washer Jets on page 174.

CAUTION: In harsh climates, ensure that the wiper blades are not frozen or adhered to the windshield.

Defrosting Wipers

To make wiper blades easy to access so you can remove any ice and snow, shift Model S into Park, turn the wipers off, then use the touchscreen to move them to the service position. Touch Controls > Service > Wiper Service Mode. When parking in cold outdoor climates, it is helpful to leave Model S with the wipers in the service position. In this position, they are closer to the defrost vent, allowing you to thaw them by directing air from the climate control system towards the windshield.

If Model S is equipped with the optional cold weather package, you can defrost wipers by touching the climate control on the touchscreen (see Climate Controls on page 119). Wiper defrosters automatically turn off after 15 minutes.

NOTE: Wipers automatically return to their normal position when you shift Model S out of Park.

Washers

Press the button on the end of the turn signal stalk to spray washer fluid onto the windshield. You can press this button at two levels. Press partially for a single wipe, without any washer fluid. Press fully for both wipe and wash. When washing the windshield, the wipers turn on. After releasing the button, the wipers perform two additional wipes then a third wipe a few seconds later.

Periodically top up washer fluid (see Topping Up Windshield Washer Fluid on page 176).

Defrosting Washer Nozzles

If Model S is equipped with the optional cold weather package, washer nozzles have defrosters that turn on whenever the ambient temperature nears freezing, or when you turn on the wiper defrosters (see Climate Controls on page 119). The washer defrosters turn off when the wiper defrosters turn off (after 15 minutes), provided the temperature is warm enough to prevent freezing.

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Braking Systems

WARNING: Properly functioning braking systems are critical to ensure safety. If you experience a problem with the brake pedal, brake calipers, or any component of a Model S braking system, contact Tesla immediately.

Model S has an anti-lock braking system (ABS) that prevents the wheels from locking when you apply maximum brake pressure. This improves steering control during heavy braking in most road conditions.

During emergency braking conditions, the ABS constantly monitors the speed of each wheel and varies the brake pressure according to the grip available.

The alteration of brake pressure can be felt as a pulsing sensation through the brake pedal. This demonstrates that the ABS is operating and is not a cause for concern. Keep firm and steady pressure on the brake pedal while experiencing the pulsing.

The ABS indicator briefly flashes yellow on the instrument panel when you first start Model S. If this indicator lights up at any other time, an ABS fault has occurred and the ABS is not operating. Contact Tesla. The braking system remains fully operational and is not affected by an ABS failure. However, braking distances may increase. Drive cautiously and avoid heavy braking.

If the instrument panel displays this red brake indicator at any time other than briefly when you first start Model S, a brake system fault is detected, or the level of the brake fluid is low. Contact Tesla immediately. Apply steady pressure and keep the brakes firm to bring the vehicle to a stop when safe to do so.

The instrument panel displays this yellow brake indicator if a brake booster fault is detected. Apply steady pressure and keep the brakes firm to stop the vehicle when safety permits. Hydraulic Boost Compensation will be active (see Hydraulic Boost Compensation on page 58).

Emergency Braking

In an emergency, fully press the brake pedal and maintain firm pressure, even on low traction surfaces. The ABS varies the braking pressure to each wheel according to the amount of traction available. This prevents wheels from locking and ensures that you stop as safely as possible.

WARNING: Do not pump the brake pedal. Doing so interrupts operation of the ABS and can increase braking distance.

WARNING: Always maintain a safe distance from the vehicle in front of you and be aware of hazardous driving conditions. While the ABS can improve stopping distance, it cannot overcome the laws of physics. It also does not prevent the danger of hydroplaning (where a layer of water prevents direct contact between the tires and the road).

CAUTION: Automatic Emergency Braking (see Automatic Emergency Braking on page 109) may intervene to automatically brake in situations where a collision is considered imminent. Automatic Emergency Braking is not designed to prevent a collision. At best, it can minimize the impact of a frontal collision by attempting to reduce your driving speed. Depending on Automatic Emergency Braking to avoid a collision can result in serious injury or death.

CAUTION: In emergency situations, if the brakes are not functioning properly, press and hold the Park button on the drive stalk to bring the vehicle to a stop. Do not use this method to stop the vehicle unless absolutely necessary.

Dynamic Brake Lights (if equipped)

If you are driving over 50 km/h and brake forcefully (or if Automatic Emergency Braking engages), the brake lights flash quickly to warn other drivers that Model S is rapidly slowing down. If Model S stops completely, the hazard warning lights flash. Flashing continues until you press the accelerator or manually press the hazard lights button to turn them off (see Hazard Warning Flashers on page 49).

NOTE: When towing a trailer (if applicable), the brake lights on the trailer also operate as described above, even when the trailer is not equipped with a separate braking system.

WARNING: When towing a trailer (if applicable), always increase your following distance. Sudden braking may result in skidding, jack-knifing, and loss of control.

Brake Disc Wiping

To ensure brakes remain responsive in cold and wet weather, Model S is equipped with brake disc wiping. When cold and wet weather is detected, this feature repeatedly applies an imperceptible amount of brake force to remove water from the surface of the brake discs.

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Hydraulic Fade Compensation

Model S is equipped with hydraulic fade compensation. This assists in monitoring brake system pressure and ABS activity for instances of reduced brake performance. If reduced brake performance is detected (for example, as a result of brake fade, or cold or wet conditions), you may hear a sound, feel the brake pedal pull away from your foot, and notice a strong increase in braking. Brake as you normally would and continue to press the brake pedal without releasing or pumping the brakes.

CAUTION: If brakes are not functioning properly, stop the vehicle when safety permits and contact Tesla Service. See Park on page 46 for information on using the Park button to stop the vehicle in case of emergency.

WARNING: Always maintain a safe driving distance from the vehicle in front of you and exercise caution when driving conditions are hazardous. Brake disc wiping and hydraulic fade compensation is not a substitute for adequately applying the brakes.

Hydraulic Boost Compensation

Model S is equipped with a brake booster that activates the brakes when the brake pedal is pressed. Hydraulic boost compensation provides mechanical assistance if the brake booster fails. If a brake booster failure is detected, the brake pedal feels stiffer to press and you may hear a sound when you press the brake pedal. To stop Model S, apply steady force to the brake pedal without releasing or pumping. Drive cautiously and maintain a safe distance from other road usersbrake pedal responsiveness and braking performance may be degraded.

Regenerative Braking

Whenever Model S is moving and your foot is off the accelerator, regenerative braking slows down the vehicle and feeds any surplus power back to the Battery. By anticipating your stops and reducing or removing pressure from the accelerator pedal to slow down, you can take advantage of regenerative braking to increase driving range.

The power meter on the Energy app displays real-time feedback on the amount of power being used. You can also display the power meter on either side of the instrument panel by choosing Energy using the scroll button on the steering wheel (see Steering Wheel on page 39). When energy is being gained by regenerative braking, the power meter displays a green area that represents the amount of power that is being fed back to the Battery.

The amount of power fed back to the Battery using regenerative braking can depend on the current state of the Battery. For example, regenerative braking may be limited if the Battery is cold or is already fully charged. When regenerative braking is limited, the power meter displays a dashed line to indicate the amount of deceleration power that is not being fed back to the Battery.

WARNING: In snowy or icy conditions Model S may experience traction loss during regenerative braking, particularly when in the Standard setting and/or not using winter tires. Tesla recommends using the Low setting (see To Set the Regenerative Braking Level on page 58) in snowy or icy conditions to help maintain vehicle stability.

To Set the Regenerative Braking Level

NOTE: The regenerative braking setting is not available on all vehicles.

You can use the touchscreen to change the level of regenerative braking:

1. Touch Controls > Pedals & Steering > Regenerative Braking.

2. Choose from two levels: Standard: Provides the maximum amount of

regenerative braking. When you release the accelerator, Model S slows down, reducing the need to use the brakes.

Low: Limits regenerative braking. When you release the accelerator, Model S takes longer to slow down and coasts further than if set to "Standard".

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Parking Brake

To engage the parking brake, touch Controls > Safety > Parking Brake. Follow the onscreen instructions. You can also engage the parking brake by pressing and holding the button on the end of the drive stalk while in Park.

Use the touchscreen to manually release the parking brake (which also shifts Model S into Neutral):

1. Touch Controls > Safety.

2. Press the brake pedal, then touch Parking Brake. If Model S was previously in Park, it shifts into Neutral.

When you manually apply the parking brake using the touchscreen, or by pressing and holding the button on the end of the drive stalk when in Park, the red parking brake indicator lights up on the instrument panel.

If the parking brake experiences an electrical issue, the amber parking brake indicator lights up and a fault message displays on the instrument panel.

NOTE: The parking brake operates on the rear wheels only, and is independent of the pedal-operated brake system.

CAUTION: In the unlikely event that Model S loses electrical power, you cannot access the touchscreen and are therefore unable to release the parking brake. Contact Tesla.

WARNING: In snowy or icy conditions the rear wheels may not have sufficient traction to prevent Model S from sliding down a slope, particularly if not using winter tires. Avoid parking on hills in snowy or icy conditions. You are always responsible for parking safely.

WARNING: Your Model S may display an alert if the road is too steep to safely park on, or if the parking brakes are not properly engaged. These alerts are for guidance purposes only and are not a substitute for the drivers judgment of safe parking conditions, including specific road or weather conditions. Do not depend on these alerts to determine whether or not it is safe to park at any location. You are always responsible for parking safely.

Brake Wear

Model S brake pads are equipped with wear indicators. A wear indicator is a thin metal strip attached to the brake pad that squeals as it rubs against the rotor when the pad wears down. This squealing sound indicates that the brake pads have reached the end of their service life and require replacement. To replace the brake pads, contact Tesla Service.

Brakes must be periodically inspected visually by removing the tire and wheel. For detailed specifications and service limits for rotors and brake pads, see Subsystems on page 186. Additionally, Tesla recommends cleaning and lubricating the brake calipers every year or 20,000 km if in an area where roads are salted during winter months.

WARNING: Neglecting to replace worn brake pads damages the braking system and can result in a braking hazard.

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How It Works

The traction control system constantly monitors the speed of the front and rear wheels. If Model S experiences a loss of traction, the system minimizes wheel spin by controlling brake pressure and motor power. By default, the traction control system is on. Under normal conditions, it should remain on to ensure maximum safety.

This yellow indicator flashes on the instrument panel whenever the traction control system is actively controlling brake pressure and motor power to minimize wheel spin. If the indicator stays on, a fault is detected with the traction control system. Contact Tesla Service.

WARNING: Traction control cannot prevent collisions caused by driving dangerously or turning too sharply at high speeds.

Allowing Wheel Slip

To allow the wheels to spin at a limited speed, you can enable Slip Start. Slip Start can be enabled only when Model S is moving 48 km/h or slower. Slip Start automatically disables when the speed exceeds 80 km/h.

Under normal conditions, Slip Start should not be enabled. Enable it only in circumstances where you deliberately want the wheels to spin, such as:

Starting on a loose surface, such as gravel or snow.

Driving in deep snow, sand or mud.

Rocking out of a hole or deep rut.

To allow the wheels to spin, touch Controls > Pedals & Steering > Slip Start.

The instrument panel displays an alert message when Slip Start is enabled.

Although Slip Start is automatically disabled the next time you start Model S, it is strongly recommended that you disable it immediately after the circumstances that required you to enable it have passed.

NOTE: Slip Start can not be enabled when you are actively using cruise control.

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How Park Assist Works

Model S has several sensors designed to detect the presence of objects. When driving slowly in Drive or Reverse (for example, when parking), the vehicle alerts you if an object is detected in close proximity of your Model S. Objects are only detected in your chosen direction; front objects in Drive, rear objects in Reverse.

WARNING: You may not be alerted if Model S rolls freely in the opposite direction (for example, Park Assist does not display an alert if Model S rolls backwards down a hill while in Drive).

The sensors are activated when driving slower than 8 km/h.

WARNING: Never depend on Park Assist to inform you if an area you are approaching is free of objects and/or people. Several external factors can reduce the performance of Park Assist, causing either no readings or false readings (see Limitations and False Warnings on page 62). Therefore, depending on Park Assist to determine if Model S is approaching an obstruction can result in damage to the vehicle and/or objects, and can potentially cause serious injury. Always inspect the area with your own eyes. When reversing, perform shoulder checks and use all mirrors. Park assist does not detect children, pedestrians, bicyclists, animals, or objects that are moving, protruding, located too far above or below the sensors, or too close or too far from the sensors. Park Assist is for guidance purposes only and is not intended to replace your own direct visual checks. It is not a substitute for careful driving.

Visual and Audio Feedback

When you shift to Reverse, the Park Assist view displays on the left side of the instrument panel, showing objects that are in close proximity to the front and rear of Model S. This view closes when you shift into Drive unless an object is detected close to the front of Model S, in which case the Park Assist view closes automatically when your driving speed exceeds 8 km/h. When reversing, visual feedback also displays on the touchscreen (see Rear Facing Camera(s) on page 70). You can manually close the park assist view on the touchscreen by touching the X.

When driving with the Camera app displayed on the touchscreen, you can switch to the Park Assist view when driving at speeds below 8 km/h. Touch the button located in the upper left corner of the Camera app screen. This is useful if you need assistance with parallel parking.

If chimes are turned on (see Controlling Audible Feedback on page 61), an audible beep sounds as you approach an object. You can temporarily mute the chime by touching the speaker icon on the bottom corner of the Park Assist view.

NOTE: If a sensor is unable to provide feedback, the instrument panel displays an alert message.

CAUTION: Keep sensors clean from dirt, debris, snow, and ice. Avoid using a high pressure power washer on the sensors and do not clean a sensor with a sharp or abrasive object that can scratch or damage its surface.

CAUTION: Do not install accessories or stickers on or near the parking sensors.

Controlling Audible Feedback

You can use Park Assist with or without audible feedback. To turn chimes on or off, touch Controls > Safety > Park Assist Chimes.

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To mute the chimes temporarily, touch the speaker icon in the bottom corner of the Park Assist view. The chimes are muted until you shift or drive over 8 km/h.

Limitations and False Warnings

The parking sensors may not function correctly in these situations:

One or more of the ultrasonic sensors or cameras is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

The object is located below approximately 20 cm (such as a curb or low barrier).

CAUTION: Shorter objects that are detected (such as curbs or low barriers) can move into the blind spot of the sensors. Model S cannot alert you about an object while it is in the blind spot of the sensors.

Weather conditions (heavy rain, snow, or fog) are interfering with sensor operation.

The object is thin (such as a sign post).

A sensors operating range has been exceeded.

The object is sound-absorbing or soft (such as powder snow).

The object is sloped (such as a sloped embankment).

Model S has been parked in, or being driven in, extremely hot or cold temperatures.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

You are driving in a location where the sensors' ultrasonic waves are deflected away from the vehicle (such as driving next to a wall or pillar).

The object is located too close to the bumper.

A bumper is misaligned or damaged.

An object that is mounted to Model S is interfering with and/or obstructing the sensor (such as a bike rack or bumper sticker).

Model S rolls freely in the opposite direction you selected (for example, Park Assist does not display an alert if Model S rolls backwards down a hill while in Drive).

Other Parking Aids

In addition to Park Assist, when shifted into Reverse, the backup camera displays a view of the area behind Model S (see Rear Facing Camera(s) on page 70).

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When Model S is stopped, Vehicle Hold can continue to apply the brakes even after you remove your foot from the brake pedal. When driving on a hill or on a flat surface, brake as you normally would. After coming to a complete stop, simply press the brake pedal again (until the instrument panel displays the Vehicle Hold indicator light) to enable Vehicle Hold. You can then release the brake pedal and remain stopped, even on a hill.

This indicator displays on the instrument panel whenever Vehicle Hold is actively braking Model S.

To disengage Vehicle Hold, press the accelerator pedal or press and release the brake pedal.

NOTE: Shifting into Neutral also disengages Vehicle Hold.

NOTE: After actively braking Model S for approximately ten minutes, Model S shifts into Park and Vehicle Hold cancels. Model S also shifts into Park if it detects that the driver has left the vehicle.

NOTE: When Stopping Mode is set to Hold, Vehicle Hold engages automatically whenever Model S stops while in Drive or Reverse. There is no need to press the brake to engage it.

Vehicle Hold

63Driving

The acceleration settings available on your Model S vary depending on date of manufacture and options chosen at time of purchase:

Chill: limits acceleration for a smooth and gentle ride (available on all vehicles equipped with Autopilot hardware).

Standard: provides the normal level of acceleration (available on non-Performance All-Wheel Drive vehicles and Rear Wheel Drive Model S vehicles equipped with Autopilot hardware).

Sport: provides the normal level of acceleration (available on Performance All-Wheel Drive vehicles).

Insane: increases peak torque by approximately 30 percent (available on Performance All-Wheel Drive vehicles not equipped with the Ludicrous upgrade).

Ludicrous: increases peak torque by approximately 60 percent (available on Performance All-Wheel Drive vehicles equipped with the Ludicrous upgrade).

Insane+: increases peak torque by approximately 30 percent (available on Performance All-Wheel Drive vehicles not equipped with the Ludicrous upgrade) while also heating up the Battery to its ideal operating temperature to ensure access to 100% of available power. Before choosing this setting, read about Using Insane+ or Ludicrous+ on page 64.

Ludicrous+: increases peak torque by approximately 60 percent (available on Performance All-Wheel Drive vehicles equipped with the Ludicrous upgrade) while also immediately heating up the Battery to its ideal operating temperature to ensure access to 100% of available power. Before choosing this setting, read about Using Insane+ or Ludicrous+ on page 64.

NOTE: Although Chill does not directly improve driving range, using the increased torque and power available in Insane or Ludicrous mode can reduce range and efficiency.

NOTE: When Chill is selected, Chill displays on the instrument panel above the driving speed.

In addition, a Performance All-Wheel Drive Model S also features Launch Mode to provide optimum acceleration on surfaces with good traction. For the specific driving instructions required to use Launch Mode, see Launch Mode on page 64.

To choose an acceleration mode, touch Controls > Driving > Acceleration.

Using Insane+ or Ludicrous+

If you choose Insane or Ludicrous, additional power is available immediately. However, to achieve the absolute maximum power (designed for short term use), you can choose Insane+ or Ludicrous+ to heat the Battery to its ideal operating temperature. This ensure access to 100% of available power.

While the battery is being heated, the touchscreen displays a status message providing you with an approximate wait time, and letting you know when the additional power is available. In addition to heating the Battery, Insane+ and Ludicrous+ modes strive to keep the Battery within an optimal temperature range. Therefore, under aggressive driving scenarios, you may also see the Cooling status for several minutes until temperatures fall. Model S stays in the chosen mode for three hours, even if you leave the vehicle. After three hours, the feature times out.

NOTE: Insane+ and Ludicrous+ are designed to achieve maximum performance for short term acceleration. These settings are not intended for daily driving. The tradeoff for the additional power boost is extra energy consumption and earlier power fade on long drives. The Insane or Ludicrous acceleration settings provide a significant increase in performance even without choosing the Insane+ or Ludicrous+ setting to achieve maximum Battery power. In fact, in normal driving situations, the additional power that can be achieved using Insane+ and Ludicrous+ may be unnoticeable.

NOTE: To support Insane+ or Ludicrous+, the charge level must be 20% or higher. You cannot initiate these settings if the charge level is less than 20%. In addition, these settings immediately cancel if at any time during use, the charge level drops below 20%.

When using Insane+ or Ludicrous+, Model S consumes more energy to keep the Battery within an optimal temperature range.

To cancel Insane+ or Ludicrous+ at any time, change the acceleration level to another setting. To prevent excess and potentially unnecessary energy consumption (for example, you leave the vehicle and forget to cancel Insane+ or Ludicrous+), these settings cancel automatically in three hours, regardless of whether you are still driving or have left the vehicle.

NOTE: Insane+ or Ludicrous+ strives to keep the Battery within an optimal temperature range. In addition to heating the Battery, these settings also cool the battery when necessary (for example, while driving at high speeds, during rapid acceleration, driving for long periods, etc.).

Launch Mode

Launch Mode, available on Performance All-Wheel Drive vehicles only, provides optimum acceleration on surfaces with good traction.

NOTE: Hard acceleration including, but not limited to, using launch mode, increases stress on the vehicles powertrain, and can cause premature wear and aging of various components. Model S constantly monitors powertrain fatigue and damage, and notifies you if vehicle components need to be serviced.

Acceleration Modes

64 MODEL S Owner's Manual

WARNING: Use Launch Mode only in appropriate locations where there is no cross traffic or pedestrians present. Launch Mode is designed for use on closed circuit driving courses. It is the drivers responsibility to ensure that driving style and acceleration do not endanger or inconvenience other road users.

To Activate Launch Mode

1. Ensure the brakes are slightly warm by driving for a few minutes and using the brakes a few times.

2. Set the air suspension to Low (see Air Suspension on page 138).

3. Set the acceleration level to Insane+ or Ludicrous+ (if equipped).

NOTE: If equipped with the Ludicrous+ setting, you can achieve optimum performance by pressing and holding this setting for three seconds.

4. With Model S shifted into Drive and at a complete stop with the steering wheel straight, firmly hold the brake pedal with your left foot, then fully press the accelerator pedal. Within one second, the instrument panel displays a message indicating that Launch Mode is enabled.

NOTE: Launch mode further lowers the front suspension, significantly reducing ground clearance.

5. Within twelve seconds of Launch Mode being enabled, release the brake pedal to launch the vehicle.

When you release the brake, Model S launches forward.

NOTE: Launch Mode is not available if Slip Start has been enabled (which allows the wheels to spin). See Traction Control on page 60.

NOTE: Launch Mode is available only if the ambient temperature is 3 C or warmer.

Acceleration Modes

65Driving

How Active Hood Works

Some Model S vehicles (depending on market region and date of manufacture) feature a pedestrian protection system with an Active Hood that is designed to reduce head injuries to pedestrians and cyclists in a frontal collision. Multiple sensors at the front of the vehicle are designed to detect an impact with a pedestrian when Model S is moving between approximately 19 and 52 km/h, and raise the rear portion of the hood automatically approximately 80 mm. This increases the space between the hood and the components beneath it, reducing the likelihood of injuries.

NOTE: The pedestrian protection system relies on a series of sensors and algorithms designed and calibrated to determine when Active Hood should deploy. Therefore, not all pedestrian collisions result in deployment. Similarly, the Active Hood may deploy if Model S collides with an animal, vehicle, or other object.

If Active Hood has been deployed, the instrument panel displays an alert and a chime sounds. Immediately take Model S to the nearest Tesla Service Center or Tesla- approved body shop. Active Hood's associated sensors and actuators must be serviced whenever Active Hood has been deployed.

WARNING: Deployment of Active Hood may cause the raised hood to partially obstruct driver vision, increasing the risk of a collision. If safe to do so, Model S can be driven to the nearest Tesla Service Center or Tesla-approved body shop. If unsafe to drive (you cannot clearly see over the raised hood, the hood latch has been damaged, etc.), you must have your vehicle transported.

WARNING: If the instrument panel displays an alert indicating that Active Hood has been deployed in situations where it has not, immediately drive Model S to the nearest Tesla Service Center.

NOTE: If damage occurs to the front bumper, contact a local Tesla-approved body shop to inspect the sensors for damage.

Active Hood

66 MODEL S Owner's Manual

Displaying Trip Information

Trip information displays on the touchscreen when you touch Controls > Trips. For the current trip, you can display distance, duration and average energy usage. You can also show distance and total and average energy used since your last charge and for additional trips.

To name or rename a trip, touch the trip's name, enter a new name for the trip, then press Save. To reset a particular trip meter, touch its associated Reset button.

You can display information for up to three trips on the instrument panel. Use the checkboxes to specify the trip(s) you want to display. Then use the scroll bar on the steering wheel to display the chosen trip(s) (see Using Left Steering Wheel Buttons on page 39 or Using Right Steering Wheel Buttons on page 40).

Odometer

To display the odometer, touch Controls > Software or open the mobile app.

Trip Information

67Driving

Factors Affecting Energy Consumption

While driving:

Elevated driving speed.

Environmental conditions such as cold or hot weather and wind.

Using climate controls to heat or cool the cabin.

Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill allows your vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative Braking on page 58).

Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when starting the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in heavy traffic.

Heavy cargo load.

Windows rolled down.

Wheels and tires not maintained.

Customized settings or third-party accessories (roof or trunk racks, third-party wheels).

While parked and not plugged in to a charger:

Preconditioning the cabin or using climate controls.

Summon.

Vehicle infotainment and climate controls system.

Sentry mode.

Tesla or third-party mobile app requests.

Tips to Maximize Range

You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline- powered vehicle. To achieve maximum range:

Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls > Pedals & Steering > Acceleration) and Speed Assist (see Speed Assist on page 111) to assist in controlling your acceleration and speed.

If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down. Whenever Model S is moving and you are not pressing the accelerator pedal, regenerative braking slows down the vehicle and feeds surplus energy back to the Battery (see Regenerative Braking on page 58).

Limit the use of resources such as heating and air conditioning. Using seat and steering wheel heaters (if equipped) to keep warm is more efficient than heating the cabin using climate controls.

With your vehicle plugged in, use the mobile app to precondition your vehicle to ensure the cabin is at a comfortable temperature and windows are defrosted (if needed) before your drive by touching Climate > On and customizing your preferences (see Mobile App on page 152).

Touch Schedule, available on both the charging and climate control screens, to set a time when you want your vehicle to be ready to drive (see Scheduled Charging and Scheduled Departure on page 161).

Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds.

Ensure the wheels are aligned to specification, the tires are kept at the recommended inflation pressures (see Tire Care and Maintenance on page 166), and are rotated when needed (see Maintenance on page 164).

Lighten your load by removing any unnecessary cargo.

Fully raise all windows.

Turn on Range Mode, if equipped (see Range Mode on page 69).

Features such as Sentry Mode and Cabin Overheat Protection can impact range. Disable features when not needed.

To prevent an excessive amount of energy consumption while the vehicle is idle, keep the vehicle plugged in when not in use.

Minimize the use of DC chargers (such as Superchargers) for optimal Battery health.

It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may see a gradual, but natural, decrease in range at full charge this depends on factors such as Supercharging regularly or the mileage and age of the Battery. Your Model S will inform you in the unlikely event a hardware issue is causing excessive Battery or range degradation.

The power meter on the instrument panel provides feedback on energy usage.

You can also display the Energy app to view real-time and projected energy usage (see Energy App on page 69). With this feedback, you can become familiar with how driving habits and environmental conditions impact how much energy Model S is using.

Getting Maximum Range

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Range Assurance

The driving range displayed in Model S is based on estimated remaining battery energy and EPA-rated consumption. It does not account for your personal driving patterns or external conditions. The displayed range on the instrument panel may decrease faster than the actual distance driven. To view estimated range based on your recent energy consumption, open the Energy app to display the graph.

Model S helps protect you against running out of energy. Your vehicle continuously monitors its energy level and proximity to known charging locations.

Touch Chargers in the Navigation search bar to toggle between types of chargers, including Superchargers and destination charging sites.

When you are at risk of driving beyond the range of known charging locations, the touchscreen displays a message giving you the opportunity to display a list of charging locations that are within range. When you select a charging location from the list, Model S provides navigation instructions and the turn-by-turn direction list displays the predicted amount of energy that will remain when you arrive at the charging destination.

Trip Planner routes you through Supercharger locations to minimize the amount of time you spend charging and driving. To enable, touch Controls > Navigation > Trip Planner (see Trip Planner on page 128).

Energy App

The Energy app provides a visual representation of your vehicle's real-time and projected energy usage. To use the Energy app, navigate to Application Launcher > Energy on the touchscreen. Choose from two types of charts:

Consumption: Display how much energy Model S has consumed over the past 10, 25 or 50 km.

Touch Instant Range or Average Range to adjust the projected range estimation. Instant Range uses only the latest few data points to estimate the projected range, whereas Average Range uses the past 10, 25 or 50 km of energy consumption to provide a more accurate projected range.

Trip: You can monitor the amount of energy being used while navigating to a destination. You can track actual usage against the initial prediction. The green line represents the actual usage whereas the gray line represents predicted usage. To change the zoom level, touch the zoom icon located in the top right corner of the chart.

NOTE: The Trip chart displays energy usage only if you are currently navigating to a destination.

Range Mode

Range Mode (if equipped) conserves energy by limiting the power of the climate control system and turns off the signature lights. Turn Range Mode on by touching Controls > Driving > Range Mode.When turned on in an All-Wheel Drive vehicle, Range Mode also optimizes torque distribution between the motors to maximize range.

Saving Energy

Model S has an energy-saving feature that reduces the amount of energy being consumed when Model S is not in use. On newer vehicles, this feature is automated to provide an optimal level of energy saving. However, on older vehicles, you can touch Controls > Display > Energy Saving and choose from the following options:

OFF - Model S automatically shifts to the energy- saving mode only at night (10 pm to 5 am). Idle energy consumption may increase.

ON - Significantly less energy is consumed whenever Model S is not in use. The start-up time of the instrument panel and Bluetooth could be slower.

Always Connected - Preserves cellular connectivity when energy saving is active. This allows the mobile app to connect to Model S quicker, and provides immediate internet access when entering the car. Slightly more energy is consumed.

Getting Maximum Range

69Driving

Camera Location

Model S is equipped with a rear view camera located above the rear license plate.

Whenever you shift into Reverse, the touchscreen displays the view from the camera. Lines show your driving path based on the position of the steering wheel. These lines adjust as you move the steering wheel.

Model S also displays images from the side cameras. Simply swipe up or down to hide or show the side camera views.

NOTE: You may need to expand the camera window to see the images from the side cameras.

NOTE: Visual feedback from the parking sensors also appear on the instrument panel (see Park Assist on page 61).

To display the view from the rear view cameras at any time, open the app launcher and touch the Camera app.

WARNING: Never depend on the cameras to inform you if the area behind you is free of objects and/or people. The cameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several external factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore, depending on the cameras to determine if Model S is approaching an obstruction can result in damage to the vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own eyes. When reversing, perform shoulder checks and use all mirrors. Use the cameras for guidance purposes only. It is not intended to replace your own direct visual checks and is not a substitute for careful driving.

Cleaning a Camera

To ensure a clear picture, the camera lens must be clean and free of obstructions. Remove any build-up of dirt or debris by spraying water onto the camera lens with a spray bottle or pressure washer.

CAUTION: Do not attempt to remove dirt or debris by wiping an exposed lens with your hands or a cloth. This debris can damage the surface of the lens when rubbed against it during wiping.

CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.

Rear Facing Camera(s)

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The Pedestrian Warning System (if equipped) causes Model S to emit sound when driving below approximately 24 km/h (15 mph) or while driving in reverse. Electric vehicles operate quietly and this sound helps to alert pedestrians of your oncoming vehicle. The sound, which activates whenever the setting is turned on (if equipped) and Model S is shifted out of Park, gets louder as speed increases.

In situations where you need to turn the sound off, such as in stop and go highway traffic, touch Controls > Safety > Pedestrian Warning > Pause (if equipped). The sound is paused for the current drive only. On your next drive, the sound automatically turns back on.

WARNING: Use the Pause switch to silence the alarm only when absolutely necessary and when there are no other road users in the surrounding area. You must turn the Pedestrian Warning System back on immediately after the circumstances that required you to turn it off have passed.

The instrument panel displays this indicator when the Pedestrian Warning System has been paused and is therefore not active.

NOTE: The Pedestrian Warning System is not available in vehicles manufactured prior to January, 2018.

WARNING: If sound cannot be heard, pedestrians may not be aware of your oncoming vehicle, which may increase the likelihood of a collision resulting in serious injury or death. Never pause the Pedestrian Warning System in areas where pedestrians may be present. If the Pedestrian Warning System is not operating, immediately contact Tesla.

Pedestrian Warning System

71Driving

To ensure that Model S provides you with the best ownership experience possible in harsh cold weather conditions, follow these best practices.

Before Driving

When snow and ice accumulate on your vehicle, moving parts, such as the door handles, windows, mirrors, and wipers can freeze in place. To achieve maximum range and performance, it is helpful to warm the cabin and Battery before you leave. There are several ways to do so:

Touch Schedule, available on both the charging and climate control screens, to set a time when you want your vehicle to be ready to drive (see Scheduled Charging and Scheduled Departure on page 161).

On the mobile app, navigate to Climate to customize the temperature at which you want to heat the cabin. This also warms the high voltage Battery as needed.

On the mobile app, navigate to Climate > Defrost to melt snow, ice, and frost on the windshield, windows, and mirrors. This also warms the high voltage Battery as needed.

NOTE: Tesla recommends activating climate settings at least 30-45 minutes before departure (see Climate Controls on page 119). Preconditioning times depend on outside temperature and other factors. The Mobile App will notify you once your vehicle has reached the desired preconditioning temperature.

In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use your Tesla mobile app to precondition on HI for approximately 30-45 minutes (you must use your mobile app to precondition; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the charge port latch so the charge cable can be removed or inserted.

Warming the Battery using Scheduled Departure or the mobile app before driving can also reduce charging time at a Supercharger or third party fast charger, especially if the Supercharger or third party fast charger is close enough that Trip Planner does not have sufficient time to precondition the Battery (see Warming the Battery Before Supercharging on page 73).

Windows

On the mobile app, navigate to Climate > Defrost as mentioned previously.

Use the mobile app to schedule a service appointment for Tesla to provide hydrophobic coating to your windows for a nominal fee.

Mirrors

If ice buildup is expected when parking, turn off Auto- Fold Mirrors. Touch Controls > Vehicle > Auto-Fold. Ice can prevent exterior side mirrors from folding or unfolding.

NOTE: Side mirrors automatically heat as needed during preconditioning, or when the rear defroster is turned on.

Wipers

If you expect snow or ice to build up when parked, touch Controls > Service > Wiper Service Mode. This raises wipers against the windshield so they can defrost when the windshield defrosts (see Wipers and Washers on page 56). You can also turn on wiper defrosters (if equipped). See Climate Controls on page 119.

Tires and Tire Chains

Use winter tires to increase traction in snowy or icy conditions. You can purchase winter tires on http:// www.tesla.com (see Seasonal Tire Types on page 169).

Tire chains provide additional traction when driving in snowy or icy conditions. Check local regulations to determine if tire chains are recommended or required during winter months. See Using Tire Chains on page 170 for more information.

Your vehicles tire pressures will drop in cold ambient temperatures. If the TPMS indicator light appears, inflate the tires before driving. The tires will lose one PSI for every 6 C drop in outside temperature (see Tire Care and Maintenance on page 166). Proper tire pressures help protect tires from potholes and improve range when properly inflated.

While Driving

Cold weather can increase energy consumption because more power is required for driving, cabin and Battery heating. Follow these suggestions to reduce energy consumption:

Use seat heaters to keep warm. Seat heaters use less energy than the cabin heater. Lowering the cabin temperature and using seat heaters reduces energy consumption (see Climate Controls on page 119).

Slow down your driving and avoid frequent and rapid acceleration.

Turn on Range Mode (if equipped) to automatically limit the power that the climate control system uses to maintain the temperature of the Battery and the cabin area. Range Mode also turns off signature lights (if equipped) and adjusts the front and rear motor torque split to maximize range (see Getting Maximum Range on page 68).

Cold Weather Best Practices

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Regenerative Braking

Regenerative braking can be limited if the Battery is too cold. As you continue to drive, the Battery warms up and regenerative power increases (see Regenerative Braking on page 58).

NOTE: Limited regenerative braking can be avoided if you allow enough time to precondition your vehicle or if you use Schedule to precondition Model S before your departure time (see Scheduled Charging and Scheduled Departure on page 161).

Blue Snowflake Icon

A blue snowflake icon appears on your instrument panel when some of the stored energy in the Battery is unavailable because the Battery is cold. This portion of unavailable energy displays in blue on the Battery meter. Regenerative braking, acceleration, and charging rates may be limited. The snowflake icon no longer displays when the Battery is sufficiently warm.

Warming the Battery Before Supercharging

By using Trip Planner (see Trip Planner on page 128) to navigate to a Supercharger, Model S pre-heats the Battery to ensure when you arrive at the Supercharger, the Battery temperature is optimal and ready to charge. This reduces the amount of time it takes to charge.

NOTE: Tesla recommends using Trip Planner to navigate to a Supercharger for at least 30-45 minutes before arrival to ensure optimal Battery temperature and charging conditions. If the drive to the Supercharger is less than 30-45 minutes, consider preconditioning the Battery prior to driving (see Before Driving on page 72).

Autopilot

To ensure optimal Autopilot performance, keep the sensors free of snow, ice, mud, and dirt (see About Autopilot on page 74).

After Driving

Leave Model S plugged in when not in use. This uses the charging system, rather than the Battery itself, to keep the Battery warm (see High Voltage Battery Information on page 156).

Scheduled Departure

When parked, plug in Model S and use the Schedule settings, available on both the charging and climate control screens, to set a time when you want to precondition Model S (see Scheduled Charging and Scheduled Departure on page 161). Your vehicle determines the appropriate time to begin charging so it is complete during off-peak hours and the cabin and Battery are warm by your set departure time. For more information, see Scheduled Charging and Scheduled Departure on page 161.

Charge Port

If your charge port latch freezes in place and a charging cable becomes stuck in the charge port, try manually releasing the charge cable. See Manually Releasing Charge Cable on page 162.

Use the mobile app to precondition your vehicle to help thaw ice on the charge port latch so that the charge cable can be removed or inserted (see Mobile App on page 152).

NOTE: You can also prevent the occurrence of a charge port latch freezing in place by using the Schedule settings (see Scheduled Charging and Scheduled Departure on page 161).

NOTE: If your charge port latch is frozen in place, it may not lock the charging cable in place when inserted, but it can still charge at a slow AC rate even if the latch is not engaged.

Storage

If you leave Model S parked for an extended period of time, plug the vehicle into a charger to prevent normal range loss and to keep the Battery at an optimal temperature. Your vehicle is safe to stay plugged in for any length of time.

When not in use, Model S enters a sleep mode to conserve energy. Reduce the number of times you check your vehicles status on the mobile app, as this automatically wakes up your vehicle and starts normal energy consumption.

Cold Weather Best Practices

73Driving

How It Works

Your Model S includes the following components that actively monitor the surrounding area:

1. A camera is mounted above the rear license plate.

2. Ultrasonic sensors are located in the front and rear bumpers.

3. A camera is mounted in each door pillar.

4. Three cameras are mounted to the windshield above the rear view mirror.

5. A camera is mounted to each front fender.

6. Radar is mounted behind the front bumper.

Model S is also equipped with high precision electronically-assisted braking and steering systems.

NOTE: Ensure all cameras and sensors (if equipped) are clean before each drive. See Cleaning Cameras and Sensors on page 76 for more information. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

About Autopilot

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Active Safety Features

These Active Safety features, available on all vehicles that are equipped with the components shown above, are designed to increase your safety:

Lane Assist (see Lane Assist on page 105)

Collision Avoidance Assist (see Collision Avoidance Assist on page 108)

Speed Assist (see Speed Assist on page 111)

You can enable/disable some of these features and in some cases, control how they work. To access settings for these features, touch Controls > Autopilot.

Autopilot Features

NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with all features listed below, or a feature may not operate exactly as described.

These Autopilot convenience features are designed to reduce driver workload:

Traffic-Aware Cruise Control (see Traffic-Aware Cruise Control on page 77)

Autosteer (see Autosteer on page 82)

Auto Lane Change (see Auto Lane Change on page 84)

Autopark (see Autopark on page 97)

Summon (see Summon on page 99)

Smart Summon (Smart Summon on page 102)

Stop Light and Stop Sign Warning (see Stop Light and Stop Sign Warning on page 85)

Navigate on Autopilot (see Navigate on Autopilot on page 87)

Traffic Light and Stop Sign Control (see Traffic Light and Stop Sign Control on page 90)

You can enable/disable some of these features and in some cases, control how they work. To access settings associated with these features, touch Controls > Autopilot.

Drive to Calibrate Cameras

Model S must maneuver with precision when Autopilot features are being used. Therefore, before some features can be used for the first time or after some types of service repairs, cameras must complete a self-calibration process. For your convenience, the instrument panel displays a progress indicator.

When calibration is complete, Autopilot features are available for use. Calibration typically completes after driving 32-40 km, but the distance varies depending on road and environmental conditions. For example, calibration completes quicker when driving on a straight road with multiple lanes (such as a controlled-access highway), with highly-visible lane markings (in the driving lane as well as the adjacent lanes). Contact Tesla only if your Model S has not completed the calibration process after driving 160 km in the described conditions.

If a camera has shifted from its calibrated position (for example, the camera or windshield was replaced), you must clear the calibration. To do so, touch Controls > Service > Camera Calibration > Clear Calibration. When the calibration is cleared, Model S repeats the calibration process. While this helps re-calibrate the cameras in many cases, Clear Calibration may not resolve all camera and sensor concerns.

NOTE: The self-calibration drive process is only applicable to Model S vehicles built after approximately October 12, 2016.

NOTE: To calibrate, cameras require highly-visible lane markings in both the driving lane and adjacent lanes (at least two lanes over on each side of the vehicle). For best results, drive in the middle lane of a multi-lane highway (ideally with at least five lanes) that has clear lane markings and minimal traffic.

NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the feature is disabled and the instrument panel displays a message.

NOTE: Model S must repeat the calibration process if the cameras are serviced by Tesla, and in some cases, after a software update.

Limitations

Many factors can impact the performance of Autopilot components, causing them to be unable to function as intended. These include (but are not limited to):

Poor visibility (due to heavy rain, snow, fog, etc.).

Bright light (due to oncoming headlights, direct sunlight, etc.).

Damage or obstructions caused by mud, ice, snow, etc.

Interference or obstruction by object(s) mounted onto the vehicle (such as a bike rack).

Obstruction caused by applying excessive paint or adhesive products (such as wraps, stickers, rubber coating, etc.) onto the vehicle.

Narrow or winding roads.

A damaged or misaligned body panel.

Use of gray or aftermarket glass.

Interference from other equipment that generates ultrasonic waves.

About Autopilot

75Autopilot

Extremely hot or cold temperatures.

CAUTION: If a windshield replacement is needed, take your vehicle to Tesla Service. This ensures appropriate handling and mounting of the camera(s). Failure to do so can cause one or more Autopilot features to malfunction.

WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Autopilot components. Never depend on these components to keep you safe. It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times.

WARNING: Advanced safety features may not be available during the calibration period.

WARNING: Re-calibrating the cameras or sensors on the touchscreen is not a substitute for checking the physical positioning and condition of these components. Walk around your vehicle and inspect the cameras and sensors for physical damage. Incorrectly calibrated or positioned cameras and sensors may limit or disable the use of safety features. Contact Tesla if you suspect lingering issues.

Cleaning Cameras and Sensors

To ensure the various Autopilot components can provide information that is as accurate as possible, keep them clean and free of obstructions, condensation, or damage (see Cleaning on page 171).

Condensation can form inside the camera enclosures, especially if you park your vehicle outside in cold or wet conditions. The instrument cluster may display an alert stating that a camera is blocked and that some or all Autopilot features may be temporarily restricted until the camera vision is clear. To proactively dry the condensation, precondition the cabin by setting it to a warm temperature, turning the windshield defroster on, and directing the front air vents toward the door pillars (see Mobile App on page 152).

CAUTION: Do not wipe an exposed lens with your hands or a cloth in an attempt to remove dirt or debris. The debris can damage the surface of the lens when wiped.

CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage surfaces.

CAUTION: Do not clean an ultrasonic sensor or camera lens with a sharp or abrasive object that can scratch or damage its surface.

About Autopilot

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Traffic-Aware Cruise Control, or the feature may not operate exactly as described. If your vehicle is not equipped, refer to the owner's manual on your vehicle's touchscreen for instructions on how to use Cruise Control.

NOTE: Traffic-Aware Cruise Control is a BETA feature.

Traffic-Aware Cruise Control determines when there is a vehicle in front of you in the same lane. If the area in front of Model S is clear, Traffic-Aware Cruise Control maintains a set driving speed. When a vehicle is detected, Traffic-Aware Cruise Control is designed to slow down Model S as needed to maintain a selected time-based distance from the vehicle in front, up to the set speed. Traffic-Aware Cruise Control does not eliminate the need to watch the road in front of you and to manually apply the brakes when needed.

Traffic-Aware Cruise Control is primarily intended for driving on dry, straight roads, such as highways.

CAUTION: Ensure all cameras and sensors are clean before each drive. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

WARNING: Traffic-Aware Cruise Control is designed for your driving comfort and convenience and is not a collision warning or avoidance system. It is your responsibility to stay alert, drive safely, and be in control of the vehicle at all times. Never depend on Traffic-Aware Cruise Control to adequately slow down Model S. Always watch the road in front of you and be prepared to take corrective action at all times. Failure to do so can result in serious injury or death.

WARNING: Although Traffic-Aware Cruise Control is capable of detecting pedestrians and cyclists, never depend on Traffic-Aware Cruise Control to adequately slow Model S down for them. Always watch the road in front of you and be prepared to take corrective action at all times. Failure to do so can result in serious injury or death.

WARNING: Do not use Traffic-Aware Cruise Control on winding roads with sharp curves, on icy or slippery road surfaces, or when weather conditions (such as heavy rain, snow, fog, etc.) make it inappropriate to drive at a consistent speed. Traffic-Aware Cruise Control does not adapt driving speed based on road and driving conditions.

To Use Traffic-Aware Cruise Control

To initiate Traffic-Aware Cruise Control when no vehicle is detected ahead of you, you must be driving at least 30 km/h, unless certain vehicle and environmental conditions are met, in which case, you may be able to initiate it at lower speeds. If a vehicle is detected ahead

of you, you can initiate Traffic-Aware Cruise Control at any speed, even when stationary, provided Model S is at least 150 cm behind the detected vehicle and certain vehicle and environmental conditions are met.

NOTE: The maximum cruising speed is 150 km/h. It is the driver's responsibility to cruise at a safe speed based on road conditions and speed limits.

When Traffic-Aware Cruise Control is available but not engaged, the instrument panel displays a gray cruising speed icon. The number shown in gray represents the cruising speed that will be set when you engage Traffic-Aware Cruise Control.

When Traffic-Aware Cruise Control is actively cruising at a set cruising speed, the icon turns blue and displays the set cruising speed.

1. When available, you can engage Traffic-Aware Cruise Control to match the speed limit or your current speed. Choose: To engage Traffic-Aware Cruise Control at your

current driving speed, move the Autopilot stalk up or down once and release the accelerator pedal to allow Traffic-Aware Cruise Control to maintain the cruising speed.

To engage Traffic-Aware Cruise Control at the currently detected speed limit, pull the Autopilot stalk toward you once and release the accelerator pedal to allow Traffic-Aware Cruise Control to maintain the cruising speed.

NOTE: Double-pulling the Autopilot stalk toward you engages Autosteer (assuming it has been enabled as described in Autosteer on page 82) in addition to setting the cruising speed.

NOTE: If you choose to engage Traffic-Aware Cruise Control at the currently detected speed limit, you can specify an offset. Touch Controls > Autopilot > Set Speed Offset. You can choose a Fixed offset, in which the cruising speed adjusts by a specific number of km/h on all roads, or a Percentage offset, in which the cruising speed is adjusted as a percentage of the road's detected speed limit. If you pull the Autopilot stalk toward you when you are already driving faster than the speed limit, the set speed adjusts to your current driving speed instead of the speed limit. If you move the Autopilot stalk up or down when cruising at the speed limit, your set speed changes to your current driving speed.

WARNING: When you adjust the cruising speed based on the speed limit, the set cruising speed may not change when the speed limit changes.

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WARNING: Do not rely on Traffic-Aware Cruise Control or Speed Assist to determine an accurate or appropriate cruising speed. It is the driver's responsibility to cruise at a safe speed based on road conditions and applicable speed limits.

2. To change your speed while using Traffic-Aware Cruise Control, you can use the right scroll wheel or the Autopilot stalk. For details, see Changing the Cruising Speed on page 78.

3. To cancel Traffic-Aware Cruise Control, push the stalk away from you once or press the brake pedal. See Canceling and Resuming on page 80 for more information.

Changing the Cruising Speed

To change the set cruising speed while using Traffic- Aware Cruise Control, move the Autopilot stalk up (increase) or down (decrease) until the instrument panel icon displays your desired cruising speed.

To increase/decrease speed by 1 km/h, move the stalk up or down to the first position and release. To increase/ decrease speed to the closest 5 km/h increment, move the stalk up/down to the second position and release. For example, if you are traveling at 83 km/h and you move the stalk up to the second position and release, the speed increases to 85 km/h. You can also increase/ decrease speed by holding the stalk in the full up/down position and releasing when the icon on the instrument panel displays your desired cruising speed.

You can also pull and hold the Autopilot stalk towards you for approximately half a second to cruise at the detected speed limit.

NOTE: It may take a few seconds for Model S to reach the new cruising speed, assuming Model S is not cruising behind a vehicle that is driving slower than your set speed.

Cruising at the Set Speed

Traffic-Aware Cruise Control maintains your set cruising speed whenever a vehicle is not detected in front of Model S. When cruising behind a detected vehicle, Traffic-Aware Cruise Control accelerates and decelerates Model S as needed to maintain a chosen following distance (see Adjust the Following Distance on page 79), up to the set speed.

Traffic-Aware Cruise Control also adjusts the cruising speed when entering and exiting curves.

You can manually accelerate at any time when cruising at a set speed, but when you release the accelerator, Traffic-Aware Cruise Control resumes cruising at the set speed.

NOTE: When Traffic-Aware Cruise Control is actively slowing down Model S to maintain the selected distance from the vehicle ahead, brake lights turn on to alert other road users that you are slowing down. You may notice slight movement of the brake pedal. However, when Traffic-Aware Cruise Control is accelerating Model S, the accelerator pedal does not move.

WARNING: Traffic-Aware Cruise Control may occasionally cause Model S to brake when not required or when you are not expecting it. This can be caused by closely following a vehicle ahead, detecting vehicles or objects in adjacent lanes (especially on curves), etc.

WARNING: Due to limitations inherent in the onboard GPS (Global Positioning System), you may experience situations in which Model S slows down, especially near exits or off-ramps where a curve is detected and/or you are navigating to a destination and not following the route.

WARNING: Traffic-Aware Cruise Control may not detect all objects and, especially when cruising over 80 km/h, may not brake/decelerate when a vehicle or object is only partially in the driving lane or when a vehicle you are following moves out of your driving path and a stationary or slow-moving vehicle or object is in front of you. Always pay attention to the road ahead and stay prepared to take immediate corrective action. Depending on Traffic-Aware Cruise Control to avoid a collision can result in serious injury or death. In addition, Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist, or are not in your lane of travel, causing Model S to slow down unnecessarily or inappropriately.

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WARNING: Traffic-Aware Cruise Control may be unable to provide adequate speed control because of limited braking capability and hills. It can also misjudge the distance from a vehicle ahead. Driving downhill can increase driving speed, causing Model S to exceed your set speed (and potentially the road's speed limit). Never depend on Traffic-Aware Cruise Control to slow down Model S enough to prevent a collision. Always keep your eyes on the road when driving and be prepared to take corrective action as needed. Depending on Traffic-Aware Cruise Control to reduce your driving speed enough to prevent a collision can result in serious injury or death.

HOLD State

When following a vehicle, Traffic-Aware Cruise Control remains active at low speeds, even when Model S comes to a full stop. When the vehicle is moving again, Traffic- Aware Cruise Control resumes operating at the set speed. However, under the following circumstances, Traffic-Aware Cruise Control goes into a HOLD state, in which case, you need to briefly press the accelerator pedal or pull the Autopilot stalk toward you (see Canceling and Resuming on page 80) to resume cruising. When the HOLD status is active, the instrument panel displays the HOLD icon and a message that indicates that you need to resume cruise control. The following circumstances can cause Traffic-Aware Cruise Control to go into the HOLD state:

Model S has been at a standstill for 5 minutes.

Model S detects a pedestrian (the HOLD state may clear when the pedestrian is no longer detected).

Model S suddenly loses visibility of the vehicle in front of you.

An obstacle is detected in front of Model S.

Cruising Near or On Exits

When cruising near an exit on a controlled-access highway and engaging the turn signal toward the off- ramp, Traffic-Aware Cruise Control assumes you are exiting and begins to slow down Model S. If you do not drive onto the off-ramp, Traffic-Aware Cruise Control resumes cruising at the set speed. In a region with right hand traffic, this occurs only when you engage the right turn signal when driving in the right-most lane within 50 meters of an exit. Likewise in regions with left hand traffic; when engaging the left turn signal when driving in the left-most lane within 50 meters of an exit.

When cruising onto an on-ramp to a controlled-access highway, Traffic-Aware Cruise Control automatically adjusts the set cruising speed to the speed limit of the highway, plus any offset you have specified.

NOTE: The on-board Global Positioning System (GPS) determines if you are driving in a region with right or left hand traffic. In situations where GPS data is unavailable (for example, if there is inadequate signal), engaging the turn signal near an exit does not cause Traffic-Aware Cruise Control to slow down Model S.

Adjust the Following Distance

To adjust the following distance you want to maintain between Model S and a vehicle traveling ahead of you, rotate the Autopilot stalk. Choose a setting from 1 (the closest following distance) to 7 (the longest following distance). Each setting corresponds to a time-based distance that represents how long it takes for Model S, from its current location, to reach the location of the rear bumper of the vehicle ahead of you.

As you rotate the Autopilot stalk, the instrument panel displays the current setting. Release the stalk when the desired setting is displayed.

NOTE: Your setting is retained until you manually change it.

WARNING: It is the driver's responsibility to determine and maintain a safe following distance at all times. Do not rely on Traffic-Aware Cruise Control to maintain an accurate or appropriate following distance.

WARNING: Never depend on Traffic-Aware Cruise Control to adequately slow down Model S to avoid a collision. Always watch the road in front of you and stay prepared to take immediate corrective action.

Overtake Acceleration

When following a vehicle with Traffic-Aware Cruise Control active, engaging the turn signal (to indicate a move into the passing lane) accelerates Model S towards the vehicle ahead. By momentarily holding the turn signal stalk up or down, you can quickly accelerate up to

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your set speed without having to press the accelerator pedal. The turn signal causes acceleration only when all of the following conditions are met:

Traffic-Aware Cruise Control is operating and detects a vehicle in front of you.

No obstacles or vehicles are detected in the target lane.

Model S is traveling below the set speed, but over 72 km/h.

Overtake Acceleration is intended as an aid when passing a vehicle ahead of you. When the turn signal is engaged, Traffic-Aware Cruise Control continues to maintain distance from the vehicle ahead, but allows you to drive slightly closer than your selected distance.

Acceleration cancels when one of the conditions happen:

You reach your set cruising speed.

Changing lanes takes too long.

Model S gets too close to the vehicle ahead.

OR

You disengage the turn signal.

NOTE: Overtake Acceleration occurs when you fully engage the turn signal, or you . When you release the turn signal, Model S stops accelerating (in the same way as when you release the accelerator pedal) and resumes the set speed.

WARNING: Overtake Acceleration can cancel for many unforeseen reasons in addition to those listed above (for example, lack of GPS data). Stay alert and never depend on Overtake Acceleration to increase your driving speed.

WARNING: Overtake Acceleration increases your driving speed whenever the appropriate turn signal is engaged, and accelerates Model S closer to the vehicle ahead. Although Traffic-Aware Cruise Control continues to maintain distance from the vehicle ahead, it is important to be aware that your selected following distance is reduced when Overtake Acceleration is active, particularly in cases where it may not be your intention to overtake the vehicle you are following.

Canceling and Resuming

To manually cancel Traffic-Aware Cruise Control, press the brake pedal or briefly push the Autopilot stalk away from you. The cruising speed icon on the instrument panel turns gray to indicate that Traffic-Aware Cruise Control is no longer active.

To resume cruising at the previously set speed, briefly pull the Autopilot stalk toward you.

To resume cruising at the current driving speed, move the Autopilot stalk up or down, then release.

NOTE: When Traffic-Aware Cruise Control cancels, Model S does not coast. Instead, regenerative braking slows down Model S in the same way as when you move your foot off the accelerator when driving without Traffic-Aware Cruise Control (see Regenerative Braking on page 58).

WARNING: Traffic-Aware Cruise Control cancels, or may not be available, in the following situations:

You press the brake pedal.

Your driving speed exceeds the maximum cruising speed of 150 km/h.

You shift Model S.

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A door is opened.

A camera or sensor is obstructed. This could be caused by dirt, mud, ice, snow, fog, etc.

The traction control setting is manually disabled or is repeatedly engaging to prevent wheels from slipping.

The wheels are spinning while at a standstill.

The Traffic-Aware Cruise Control system is failing or requires service.

When Traffic-Aware Cruise Control is unavailable or cancels, Model S no longer drives consistently at a set speed and no longer maintains a specified distance from the vehicle ahead.

WARNING: Traffic-Aware Cruise Control can cancel unexpectedly at any time for unforeseen reasons. Always watch the road in front of you and stay prepared to take appropriate action. It is the driver's responsibility to be in control of Model S at all times.

Summary of Cruise Indicators

Traffic-Aware Cruise Control is available but is not actively controlling your speed until you activate it. The number shown in gray is the cruising speed that will be set when you engage Traffic-Aware Cruise Control.

Traffic-Aware Cruise Control is actively cruising and is either maintaining the set speed (no vehicle in front) or is maintaining a chosen following distance from a vehicle ahead (up to the set speed).

Model S has fully stopped but is in a HOLD state. If safe, press the accelerator pedal to resume cruising at the set speed.

Limitations

Traffic-Aware Cruise Control is particularly unlikely to operate as intended in the following types of situations:

The road has sharp curves.

Visibility is poor (due to heavy rain, snow, fog, etc.).

Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).

A camera or sensor is obstructed (fogged over, dirty, covered by a sticker, etc.).

WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Traffic-Aware Cruise Control.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Autosteer, or the feature may not operate exactly as described.

NOTE: Autosteer is a BETA feature.

Autosteer builds upon Traffic-Aware Cruise Control (see Traffic-Aware Cruise Control on page 77), intelligently keeping Model S in its driving lane when cruising at a set speed. Autosteer also allows you to use the turn signals to move Model S into an adjacent lane (see Auto Lane Change on page 84). Autosteer detects lane markings and the presence of vehicles and objects to steer Model S.

NOTE: To display more details about the roadway and its surroundings, such as road markings, stop lights, objects (such as trash cans and poles), etc., touch Controls > Autopilot > Full Self-Driving Visualization Preview (if equipped). To enable, the vehicle must be equipped with Full Self-Driving.

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, affect performance.

WARNING: Autosteer is a hands-on feature. You must keep your hands on the steering wheel at all times.

WARNING: Autosteer is intended for use on controlled-access highways with a fully attentive driver. When using Autosteer, hold the steering wheel and be mindful of road conditions and surrounding traffic. Do not use Autosteer in construction zones, or in areas where bicyclists or pedestrians may be present. Never depend on Autosteer to determine an appropriate driving path. Always be prepared to take immediate action. Failure to follow these instructions could cause damage, serious injury or death.

Operating Autosteer

Before you can operate Autosteer, you must enable it by touching Controls > Autopilot > Autosteer (Beta).

To indicate that Autosteer is available (but not actively steering Model S), the instrument panel displays a gray Autosteer icon.

To initiate Autosteer, pull the Autopilot stalk toward you twice in quick succession.

To indicate that Autosteer is now actively steering Model S, the instrument panel displays the Autosteer icon in blue. When Autosteer is able to detect lane markings, it also displays the driving lane in blue.

Autosteer briefly displays a message on the instrument panel reminding you to pay attention to the road and be ready to take over at any time.

The speed at which you can initiate Autosteer can vary depending on various conditions and whether or not a vehicle is detected ahead of you. When no vehicle is detected ahead of you, you must be driving at least 30 km/h, unless certain vehicle and environmental conditions are met, in which case, you may be able to initiate it at lower speeds. When a vehicle is detected ahead of you, you can initiate Autosteer at any speed, even when stationary, provided Model S is at least 150 cm behind the detected vehicle.

NOTE: The maximum cruising speed is 150 km/h. It is the driver's responsibility to cruise at a safe speed based on road conditions and speed limits.

CAUTION: If available in your market region, Model S detects lights from an emergency vehicle when using Autosteer at night on a high speed road, the driving speed is automatically reduced and the instrument panel displays a message informing you of the slowdown. You will also hear a chime and see a reminder to keep your hands on the steering wheel. When the light detections pass by or cease to appear, Autopilot resumes your cruising speed. Alternatively, you may tap the accelerator to resume your cruising speed.

WARNING: Never depend on Autopilot features to determine the presence of emergency vehicles. Model S may not detect lights from emergency vehicles in all situations. Keep your eyes on your driving path and always be prepared to take immediate action.

In situations where Autosteer is temporarily unavailable, the Autosteer icon disappears. For example, your driving speed is not within the speed required for Autosteer to operate. Autosteer may also be unavailable if it is not receiving adequate data from the camera(s).

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If unable to detect lane markings, Autosteer may determine the driving lane based on a vehicle you are following.

In most cases, Autosteer attempts to center Model S in the driving lane. However, there may be situations in which Autosteer may steer Model S in a driving path that is offset from the center of the lane (for example, detection of guard rails).

WARNING: Autosteer is not designed to, and will not, steer Model S around objects partially in a driving lane and in some cases, may not stop for objects that are completely blocking the driving lane. Always watch the road in front of you and stay prepared to take immediate action. It is the driver's responsibility to be in control of Model S at all times.

Restricted Speed

On a controlled-access highway, the cruising speed reflects the speed limit, taking into consideration any offset you've specified using Speed Assist. However, if you choose to use Autosteer on residential roads, a road without a center divider, or a road where access is not limited, Autosteer may limit the maximum allowed cruising speed and the instrument panel displays a message indicating that speed is restricted. The restricted speed will be the speed limit of the road plus 10 km/h.

In situations where the speed limit cannot be detected when Autosteer is engaged, Autosteer reduces your driving speed and limits the set cruising speed to 70 km/h. Although you can manually accelerate to exceed the limited speed, Model S may not brake for detected obstacles. Autosteer slows down to the limited speed when you release the accelerator pedal. When you leave the road, or disengage Autosteer by using the steering wheel, you can increase your set speed again, if desired.

Hold Steering Wheel

Autosteer determines how best to steer Model S. When active, Autosteer requires you to hold the steering wheel. If it does not detect your hands on the steering wheel for a period of time, a flashing light appears along the top of the instrument panel and the following message displays:

Apply slight turning force to steering wheel

Autosteer detects your hands by recognizing slight resistance as the steering wheel turns, or from you manually turning the steering wheel very lightly (without enough force to take over steering). Autosteer also qualifies your hands as being detected if you engage a turn signal use the Autopilot stalk, or use a button or scroll wheel on the steering wheel.

NOTE: When your hands are detected, the message disappears and Autosteer resumes normal operation.

Autosteer requires that you pay attention to your surroundings and remain prepared to take control at any time. If Autosteer still does not detect your hands on the steering wheel, the flashing light on the instrument panel increases in frequency and a chime sounds.

If you repeatedly ignore Autosteer's prompts to apply slight force to the steering wheel, Autosteer disables for the rest of the drive and displays the following message requesting you to drive manually. If you don't resume manual steering, Autosteer sounds a continuous chime, turns on the warning flashers, and slows the vehicle to a complete stop.

Autosteer unavailable for the rest of this drive. Hold steering wheel to drive manually.

For the rest of the drive, you must steer manually. Autosteer is available again on your next drive (after you stop and shift Model S into Park).

Take Over Immediately

In situations where Autosteer is unable to steer Model S, Autosteer sounds a warning chime and displays the following message on the instrument panel:

Take over immediately

When you see this message, TAKE OVER STEERING IMMEDIATELY.

Canceling Autosteer

Autosteer cancels when:

You press the brake pedal.

You start steering manually.

You push the Autopilot stalk away from you.

You exceed the maximum speed at which Autosteer operates 150 km/h.

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You shift.

A door is opened.

An Automatic Emergency Braking event occurs (see Collision Avoidance Assist on page 108).

When Autosteer cancels, it sounds a chime and the Autosteer icon either turns gray to indicate that Autosteer is no longer active, or disappears to indicate that it is not currently available.

NOTE: If Autosteer cancels because you started steering manually, Traffic-Aware Cruise Control remains active. Disengage Traffic-Aware Cruise Control as you normally would, by pressing the brake pedal or briefly pushing the Autopilot stalk away from you or.

To disable Autosteer so it is no longer available, touch Controls > Autopilot > Autosteer (Beta).

Auto Lane Change

NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Auto Lane Change, or the feature may not operate exactly as described.

When Autosteer is active, engage a turn signal to move Model S into an adjacent lane (moving the steering wheel would cancel Autosteer).

WARNING: It is the driver's responsibility to determine whether a lane change is safe and appropriate. Therefore, before initiating a lane change, always check blind spots, lane markings, and the surrounding roadway to confirm it is safe and appropriate to move into the target lane.

WARNING: Never depend on Auto Lane Change to determine an appropriate driving path. Drive attentively by watching the road and traffic ahead of you, checking the surrounding area, and monitoring the instrument panel for warnings. Always be prepared to take immediate action.

WARNING: Do not use Auto Lane Change on roads where traffic conditions are constantly changing and where bicycles and pedestrians are present.

WARNING: The performance of Auto Lane Change depends on the ability of the camera(s) to recognize lane markings.

WARNING: Do not use Auto Lane Change on winding roads with sharp curves, on icy or slippery roads, or when weather conditions (such as heavy rain, snow, fog, etc.) may be obstructing the view from the camera(s) or sensors.

WARNING: Failure to follow all warnings and instructions can result in property damage, serious injury or death.

Operating Auto Lane Change

Auto Lane Change is available whenever Autosteer is active. To change lanes using Auto Lane Change:

1. Perform visual checks to make sure it is safe and appropriate to move into the target lane.

2. Engage the appropriate turn signal, keeping your hands on the steering wheel.

3. If needed, cancel the turn signal once you are in the target lane.

NOTE: The minimum speed at which Auto Lane Change operates may vary depending on region, adjacent lane speeds, and other factors. Always be ready to manually steer and change lanes as necessary.

Auto Lane Change moves Model S into the adjacent lane in the direction indicated by the turn signal, provided the following conditions are met:

The turn signal is engaged.

Model S does not detect a vehicle in its blind spot, or a vehicle or obstacle up to the center of the target lane.

Lane markings indicate that a lane change is permitted.

Midway through the lane change, Model S must detect the target lane's outside lane marking. If this lane marking is not detected, the lane change is aborted and Model S returns to its original driving lane.

The view of the camera(s) is not obstructed.

When an automatic lane change is in progress, Overtake Acceleration is activated, allowing Model S to accelerate closer to a vehicle in front (see Overtake Acceleration on page 79).

NOTE: Auto Lane Change moves Model S one lane at a time. Moving into an additional lane requires you to engage the turn signal a second time after the first lane change is complete.

When using Auto Lane Change, it is important to monitor its performance by watching the driving path in front of you and the surrounding area. Stay prepared to take over steering at any time. As you are crossing over into the adjacent lane, the instrument panel displays the location in the lane that Model S is moving into.

In situations where Auto Lane Change is unable to operate at optimal performance, or cannot operate due to inadequate data, the instrument panel displays a series of warnings. Therefore, when using Auto Lane Change, always pay attention to the instrument panel and be prepared to manually steer Model S.

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Adjacent Lane Speed

NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Adjacent Lane Speed, or the feature may not operate exactly as described.

When moving significantly faster than vehicles in adjacent lanes, Model S automatically reduces the driving speed. This is especially helpful in heavy traffic situations or when vehicles are constantly merging into different lanes. When Model S detects other vehicles driving significantly slower, the instrument panel highlights the adjacent lanes with arrows and detected vehicles in gray, and Model S reduces the driving speed as appropriate. To temporarily override this feature, press the accelerator pedal.

WARNING: Never depend on Autopilot to determine a safe driving speed; you are responsible for driving safely and according to traffic laws in your market region.

Stop Light and Stop Sign Warning

NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Stop Light and Stop Sign Warning, or the feature may not operate exactly as described.

While Autosteer is in use, Model S displays a warning on the instrument panel and sounds a chime if it detects that you are likely to run through a red stop light or stop sign. If this happens, TAKE IMMEDIATE CORRECTIVE ACTION!

The visual and audible warnings cancel after a few seconds, or when you press the brake pedal, whichever comes first.

Stop Light and Stop Sign Warning provides warnings only. It does not slow down or stop Model S at red traffic lights, stop signs, road markings, etc. If equipped with Traffic Light and Stop Sign Control, you can enable this feature to automatically stop Model S at traffic lights and stop signs (see Traffic Light and Stop Sign Control on page 90).

NOTE: Touch Controls > Autopilot > Full Self-Driving Visualization Preview (if equipped) to display more details about the roadway and its surroundings, such as road markings, stop lights, objects (such as trash cans and poles), etc. The vehicle must be equipped with Full Self-Driving.

CAUTION: Stop Light and Stop Sign Warning requires on-board maps to know that a particular stop light or stop sign exists at a location. In some cases, map data is inaccurate or outdated and may not include all stop lights or stop signs. Therefore, Stop Light and Stop Sign Warning may not detect all stop lights and stop signs.

WARNING: The Stop Light and Stop Sign Warning feature does not apply the brakes or decelerate Model S and may not detect all stop lights and stop signs. Stop Light and Stop Sign Warning is designed for guidance purposes only and is not a substitute for attentive driving and sound judgment. Keep your eyes on the road when driving and never depend on Stop Light and Stop Sign Warning to warn you of a stop light or stop sign.

WARNING: Stop Light and Stop Sign Warning is designed to warn you only when approaching a visible red stop sign, solid red or later portion of a yellow traffic light. It may not warn you of intersections with flashing lights and it does not warn you of yield signs or temporary stop and yield signs (such as those used in construction areas). Additionally, Stop Light and Stop Sign Warning does not warn you of approaching stop lights or stop signs when you are pressing the accelerator pedal or brake pedal (which disables Autosteer).

Limitations

Autosteer and its associated functions are particularly unlikely to operate as intended when:

Autosteer is unable to accurately determine lane markings. For example, lane markings are excessively worn, have visible previous markings, have been adjusted due to road construction, are changing quickly (lanes branching off, crossing over, or merging), objects or landscape features are casting strong shadows on the lane markings, or the road surface contains pavement seams or other high- contrast lines.

Visibility is poor (heavy rain, snow, fog, etc.) or weather conditions are interfering with sensor operation.

A camera(s) or sensor(s) is obstructed, covered, or damaged.

Driving on hills.

Approaching a toll booth.

Driving on a road that has sharp curves or is excessively rough.

Bright light (such as direct sunlight) is interfering with the view of the camera(s).

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

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A vehicle is detected in your blind spot when you engage the turn signal.

Model S is being driven very close to a vehicle in front of it, which is blocking the view of the camera(s).

WARNING: Many unforeseen circumstances can impair the operation of Autosteer. Always keep this in mind and remember that as a result, Autosteer may not steer Model S appropriately. Always drive attentively and be prepared to take immediate action.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Navigate on Autopilot, or the feature may not operate exactly as described.

NOTE: Navigate on Autopilot is a BETA feature.

When using Autosteer on a controlled-access highway (a main highway on which road users enter and exit using on-ramps and off-ramps). Navigate on Autopilot guides Model S to off-ramps and interchanges based on your navigation route. Along the highway portion of a navigation route, Navigate on Autopilot also changes lanes to prepare for exits (route-based lane changes) and to minimize the driving time to your destination (speed-based lane changes).

WARNING: Navigate on Autopilot does not make driving autonomous. You must pay attention to the road, keep your hands on the steering wheel at all times, and remain aware of your navigation route.

WARNING: As is the case with normal driving, be extra careful around blind corners, interchanges, and on-ramps and off-ramps - obstacles can appear quickly and at any time.

WARNING: Navigate on Autopilot may not recognize or detect oncoming vehicles, stationary objects, and special-use lanes such as those used exclusively for bikes, carpools, emergency vehicles, etc. Remain alert at all times and be prepared to take immediate action. Failure to do so can cause damage, injury or death.

Enabling and Customizing Navigate on Autopilot

To enable Navigate on Autopilot, touch Controls > Autopilot > Navigate on Autopilot (Beta). Then, to customize how you want Navigate on Autopilot to operate, touch Customize Navigate on Autopilot:

Enable At Start Of Every Trip: Choose whether or not you want to automatically enable Navigate on Autopilot for every navigation route. When enabled, the Navigate on Autopilot button on the turn-by-turn direction list is already enabled at the start of every trip.

Speed Based Lane Changes: Navigate on Autopilot is designed to perform both route-based and speed- based lane changes. Route-based lane changes are designed to keep you on your navigation route (for example, moving you into an adjacent lane to prepare for an upcoming off-ramp) whereas speed-based lane changes are designed to maintain a driving speed (not to exceed your cruising speed) that allows you to minimize the time it takes to reach your destination (for example, moving into an adjacent lane to pass a vehicle in front of you). Speed-based lanes changes are optional. You can use this setting to disable speed-based lane changes or to specify how aggressively you want Navigate on Autopilot to

change lanes to achieve the set cruising speed. The Mild setting is more conservative about lane changes and may result in a slightly longer driving time whereas Mad Max is designed to allow you to reach your destination in the shortest driving time possible, but changes lanes only when safe to do so.

Exit Passing Lane: Choose whether you want Navigate on Autopilot to maneuver out of a passing lane when navigating to a destination.

NOTE: In addition to route-based and speed-based lane changes, Navigate on Autopilot requests a lane change out of a passing lane as a reminder to stay in a slower lane when you are not passing other vehicles. Choose NO to disable this and keep Model S in a passing lane except when needed to stay on the navigation route.

Require Lane Change Confirmation (if equipped): By default, Navigate on Autopilot requires your confirmation before proceeding with a lane change . However, if you want Navigate on Autopilot to change lanes without requiring this confirmation, turn this setting off. When you turn the setting off, you can specify if or how you want to be notified of lane changes (Off, Chime, Vibrate, or Both).

WARNING: If you turn off Require Lane Change Confirmation, Navigate on Autopilot notifies you of upcoming lane changes and off-ramps, but it remains your responsibility to monitor the environment and maintain control of Model S at all times. Lane changes can occur quickly and suddenly. Always keep your hands on the wheel and your eyes on the driving path in front of you.

NOTE: The touchscreen displays route-based lane changes at the top of the map's turn-by-turn direction list to notify you that an upcoming lane change is needed to stay on the navigation route.

Operating Navigate on Autopilot

Once enabled, the Navigate on Autopilot button appears on the maps turn-by-turn direction list whenever a navigation route is active and the route includes at least one controlled-access highway. When enabled, the Navigate on Autopilot button is blue and the turn-by- turn direction displays the Autosteer icon next to the maneuvers (such as off-ramps) that Navigate on Autopilot will handle.

NOTE: If Enable At Start Of Every Trip is turned off, you must touch the Navigate on Autopilot button to enable it for each navigation route.

Navigate on Autopilot activates and deactivates as appropriate, based on the type of road you are driving on. For example, if Autosteer is active and Navigate on Autopilot is enabled, Navigate on Autopilot automatically becomes active when you reach a controlled-access highway on your navigation route.

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Whenever Navigate on Autopilot is active, the instrument panel displays the driving lane as a single blue line in front of Model S:

When Navigate on Autopilot is active and you approach an off-ramp or interchange along your navigation route, the appropriate turn signal engages and Autosteer maneuvers Model S onto the off-ramp or interchange.

WARNING: Never depend on Navigate on Autopilot to determine an appropriate lane at an off-ramp. Stay alert and perform visual checks to ensure that the driving lane is safe and appropriate.

When you leave a controlled-access highway (for example, you take an exit or you enter a section of the navigation route that is no longer supported), Navigate on Autopilot reverts back to Autosteer a chime sounds and the instrument panel displays the driving lane lines in blue (instead of the single blue in front of Model S).

WARNING: When Navigate on Autopilot deactivates, Autosteer remains active. Always be prepared to take appropriate action.

WARNING: Navigate on Autopilot may not always attempt to exit at an off-ramp or change lanes, even when an exit or lane change is determined by the navigation route. Always remain alert and be prepared to manually steer onto an off-ramp, or make a lane change to prepare for, or to exit at, an off-ramp or interchange.

You can cancel Navigate on Autopilot at any time by touching Navigate on Autopilot on the maps turn-by- turn direction list (Model S reverts back to Autosteer), or by canceling Autosteer entirely (see Canceling Autosteer on page 83).

Lane Changes

Navigate on Autopilot changes lanes to either prepare Model S for an upcoming off-ramp, to increase your driving speed (not to exceed your set cruising speed), or to move Model S out of a passing lane when you are not actively passing other road users. A message displays at the top of the map's turn-by-turn direction list to notify you when an upcoming lane change is required to stay on your navigation route. The instrument panel displays the upcoming driving path:

If Require Lane Change Confirmation is turned off, Navigate on Autopilot engages the appropriate turn signal, checks for vehicles and objects, and when appropriate, maneuvers Model S into the adjacent lane.

If Require Lane Change Confirmation is turned on, you must engage the appropriate turn signal or pull the Autopilot stalk toward you to confirm that you want Navigate on Autopilot to proceed with the lane change. If you do not confirm the lane change within three seconds, a chime sounds to remind you that Navigate on Autopilot requires your confirmation to change lanes.

NOTE: If you ignore a route-based lane change suggestion (for example, you are driving in the left lane while approaching an off-ramp on the right side of the highway), Navigate on Autopilot is unable to maneuver onto the off-ramp and as a result, you are re-routed to your destination.

WARNING: Navigate on Autopilot may not always attempt to exit at an off-ramp or change lanes, even when an exit or lane change is determined by the navigation route. Always remain alert and be prepared to manually steer onto an off-ramp, or make a lane change to prepare for, or to exit at, an off-ramp or interchange.

Be Ready to Assist

When attempting to change lanes or maneuver Model S, or when approaching construction zones, Navigate on Autopilot may be unable to determine the appropriate driving lane (for example, complex clover leafs and multi-lane off-ramps) and the instrument panel displays

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an alert indicating that Navigate on Autopilot is trying to maneuver and may require assistance. When you see the message, be prepared to take immediate action to ensure that it is safe and appropriate to complete the lane change or maneuver.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Traffic Light and Stop Sign Control, or the feature may not operate exactly as described.

NOTE: Traffic Light and Stop Sign Control is a BETA feature and works best on roads that are frequently driven by Tesla vehicles. Traffic Light and Stop Sign Control attempts to stop at all traffic lights and may also stop at green lights.

Traffic Light and Stop Sign Control is designed to recognize and respond to traffic lights and stop signs, slowing Model S to a stop when using Traffic-Aware cruise control or Autosteer. This feature uses the vehicle's forward-facing cameras, in addition to GPS data, and slows the car for all detected traffic lights, including green, blinking yellow, and off lights in addition to stop signs and some road markings. As Model S approaches an intersection, the instrument panel displays a notification indicating the intention to slow down. You must confirm that you want to continue or Model S stops at the red line displayed on the instrument panel's driving visualization.

WARNING: NEVER make assumptions and predict when and where Traffic Light and Stop Sign Control will stop or continue through an intersection or road marking. From a driver's perspective, the behavior of Traffic Light and Stop Sign Control may appear inconsistent. Always pay attention to the roadway and be prepared to take immediate action. It is the driver's responsibility to determine whether to stop or continue through an intersection. Never depend on Traffic Light and Stop Sign Control to determine when it is safe and/or appropriate to stop or continue through an intersection.

Before Using

Before using Traffic Light and Stop Sign Control, you must:

Ensure that forward-facing cameras are unobstructed (see Cleaning Cameras and Sensors on page 76) and calibrated (see Drive to Calibrate Cameras on page 75). Traffic Light and Stop Sign Control depends on the ability of the cameras to detect traffic lights, stop signs, and road markings.

Ensure that the latest version of maps has been downloaded to Model S. Although Traffic Light and Stop Sign Control primarily uses visual data received from the vehicle's cameras, greater accuracy is achieved when using the most recent map data. To check which version of maps is currently downloaded, touch Controls > Software > Additional vehicle information. You must connect to a Wi-Fi network to receive updated maps (see Map Updates on page 128).

Enable the feature. With the vehicle in Park, touch Controls > Autopilot > Traffic Light and Stop Sign Control. Once enabled, Traffic Light and Stop Sign Control operates whenever Traffic-Aware Cruise Control or Autosteer is active.

How it Works

When Traffic Light and Stop Sign Control is enabled and you are using Autosteer or Traffic-Aware Cruise Control, the instrument panel displays a popup message to inform you that an upcoming traffic light, stop sign, or road marking has been detected. As it approaches the stop location, even at an intersection where the traffic light is green, Model S slows down and displays a red line to indicate where Model S will stop. To continue through the intersectioneven if the traffic light is green you must pull the Autopilot stalk toward you or briefly press the accelerator pedal to give the vehicle permission to proceed. When you've confirmed that you want to proceed, the red stop line turns gray and Model S continues through the intersection and resumes your set cruising speed.

NOTE: If, after you pull the Autopilot stalk toward you or briefly press the accelerator pedal to confirm that you want to continue through the intersection, the traffic signal changes before you enter the intersection (for example, the light changes from green to yellow or from yellow to red), Model S may determine that it is not appropriate to proceed. Therefore, Model S stops and you must press the accelerator to proceed. At all times, it is your responsibility to ensure the vehicle stops or accelerates appropriately and safely.

WARNING: Traffic Light and Stop Sign Control DOES NOT turn Model S through an intersection. When in a turning lane, Model S stops at the red stop line. To proceed, pull the Autopilot stalk toward you or briefly press the accelerator pedal Model S continues straight through the intersection (even when in a turning lane), so you MUST manually steer Model S through the intersection (which cancels Autosteer).

Traffic Light and Stop Sign Control is designed to operate as described only when the following conditions are met:

Autosteer or Traffic-Aware Cruise Control is engaged.

The cameras can detect an upcoming traffic light, stop sign or road marking (for example, cameras are unobstructed and have a clear line-of-sight to the traffic light, stop sign, or road marking).

The instrument panel on Model S is displaying an upcoming traffic light in "bold" format. Model S does not acknowledge traffic lights that the instrument panel shows as faded. If a traffic light is not directly ahead of the camera (for example, it is located at an angle of the camera's view, or located in an adjacent lane) the instrument panel displays it as faded and Model S does not slow down and stop for it.

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WARNING: If the instrument panel is not displaying a red stop line at an upcoming intersection, Model S does not slow down or stop. It is the driver's responsibility to pay attention to upcoming intersections and monitor traffic conditions to determine when and if the vehicle should stop and then to take appropriate action as needed.

WARNING: Never depend on Traffic Light and Stop Sign Control to determine whether to stop at, or proceed through, an intersection. Drive attentively by watching the road and paying attention to the roadway, upcoming intersections, traffic conditions, crosswalks, and other road users. It is always the driver's responsibility to determine whether to stop or proceed. Be prepared to take immediate action. Failure to do so can result in injury or death.

WARNING: In some situations, Traffic Light and Stop Sign Control may inaccurately detect a traffic light or stop sign, causing Model S to slow down unexpectedly. Be prepared to take immediate action at all times.

WARNING: You must pull the Autopilot stalk toward you or briefly press the accelerator pedal to confirm that you want to proceed through an intersection, regardless of the status of the traffic light. If you do not confirm, Model S stops at the red stop line displayed on the instrument panel, even if stopping may be inappropriate. Stopping at a green light may confuse other drivers and may result in a collision, injury or death. Therefore, always pay attention to upcoming intersections and be prepared to manually brake or accelerate in response to surroundings.

WARNING: Never assume that your ability to see a traffic light, stop sign, or road marking (especially at a complex intersection, or an intersection in which a traffic light or sign is partially obstructed, etc.) means that Model S can also see it and respond appropriately.

WARNING: Even the most recent map data does not include all traffic lights and stop signs. Therefore, Traffic Light and Stop Sign Control relies heavily on the ability of the cameras to detect traffic lights, stop signs, road markings, etc. As a result, Model S may ignore an intersection that is blocked from the camera's view (for example, obstructed by a tree or a large vehicle or object, or located near a steep hill or sharp curve).

WARNING: Traffic Light and Stop Sign Control is not a substitute for attentive driving and sound judgment.

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Traffic Lights

When driving with Autosteer or Traffic-Aware Cruise Control engaged, and Traffic Light and Stop Sign Control enabled, Model S is designed to respond as follows when approaching intersections controlled by a traffic light:

Type of Traffic Light Vehicle Intended Response

At a solid green traffic light, or at a traffic light that is currently off (not illuminated), Model S slows down.

You must confirm that you want to continue through the intersection by pulling the Autopilot stalk toward you or briefly pressing the accelerator pedal. If you dont confirm, Model S stops at the red stop line displayed on the instrument panel.

NOTE: Model S resumes the set cruising speed when it continues through the intersection, taking into consideration the speed of a vehicle in front of you.

Model S slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to continue through the intersection (for example, the light turns green again, or once Model S has come to a complete stop), you must pull the Autopilot stalk toward you or briefly press the accelerator pedal.

Model S slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection (for example, the light turns green again), you must pull the Autopilot stalk toward you or briefly press the accelerator pedal.

NOTE: If the traffic light changes after you've confirmed that you want to proceed (for example, a green traffic light turns yellow), Model S may stop instead of continuing, especially if Model S determines that it can safely stop before entering the intersection.

NOTE: Model S is not designed to proceed through an intersection when the traffic light is red or if the light turns yellow in situations when there is adequate distance to safely stop before entering the intersection.

NOTE: You can take over driving at any time by manually braking to cancel Autosteer or Traffic-aware Cruise Control.

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Type of Traffic Light Vehicle Intended Response

Model S slows down. To proceed, you must pull the Autopilot stalk toward you or briefly press the accelerator pedal. If you dont, Model S stops at the red stop line displayed on the instrument panel.

NOTE: To prevent Model S from stopping, and to minimize how much it slows down as it approaches, you can confirm that you want to proceed by pulling the Autopilot stalk toward you or briefly pressing the accelerator pedal at any time after the instrument panel displays the red stop line. Model S resumes your set cruising speed immediately after you confirm (taking into consideration the speed of a vehicle in front of you).

WARNING: Approach attentively and be prepared to press the brake pedal to slow down or stop.

Model S slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection (for example, traffic laws and conditions indicate it is safe and legal to proceed), you must pull the Autopilot stalk toward you or briefly press the accelerator pedal.

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Stop Signs and Road Markings

When driving with Autosteer or Traffic-aware Cruise Control engaged, and Traffic Light and Stop Sign Control enabled, Model S is designed to respond as follows when approaching intersections controlled by stop signs, stop lines, or road markings:

Type of Intersection Vehicle Intended Response

No Traffic Control

Arm of T-junction

Model S assumes the right of way and continues straight without slowing down or stopping.

End of T-junction

If Model S detects a T-junction based on the map data, Model S slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed, you must take over steering and acceleration.

WARNING: Model S may not stop at a T-junction that does not have a stop sign or stop line, or if the T-junction is not included in the map data. Drive attentively and be prepared to stop (when necessary and/or appropriate).

Stop Sign

Model S slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection, you must pull the Autopilot stalk toward you or briefly press the accelerator pedal.

NOTE: If you confirm that you want to proceed through an intersection controlled by a stop sign by pulling the Autopilot stalk toward you or briefly pressing the accelerator pedal before Model S has stopped, your confirmation is ignored. Model S is not designed to proceed through a stop sign without stopping.

NOTE: Even when using Autosteer, and even if you have engaged a turn signal, you must turn the steering wheel yourself (which cancels Autosteer) to complete a turn at an intersection.

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Type of Intersection Vehicle Intended Response

Stop Sign and Road Marking

Road Marking

WARNING: Model S also slows down and stops at a roundabout. You must take over steering (which cancels Autosteer) and pull the Autopilot stalk toward you or briefly press the accelerator pedal to confirm that you want to continue through the roundabout.

WARNING: At crosswalks, Model S may slow down and may stop, depending on whether the crosswalk is controlled by a traffic light and whether the cameras detect pedestrians, bicyclists, etc. in the crosswalk. Pay particular attention at crosswalks and be prepared to take over at any time. Failure to do so can result in injury or death.

Limitations

Depending on many different circumstances and environmental conditions, Traffic Light and Stop Sign Control may or may not stop at:

Railroad crossings.

Keep-out zones.

Toll booths.

Crosswalk systems.

Yield signs or temporary traffic lights and stop signs (such as at construction areas).

Miscellaneous traffic U-turn lights, bicycle and pedestrian crossing lights, lane availability lights, etc.

In addition, Traffic Light and Stop Sign Control is particularly unlikely to operate as intended, can disengage, or may not operate, when one or more of the following conditions are present:

Driving through consecutive light-controlled intersections that are very close to each other.

Visibility is poor (heavy rain, snow, fog, etc.) or weather conditions are interfering with camera or sensor operation.

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Bright light (such as direct sunlight) is interfering with the view of the camera(s).

A camera is obstructed, covered, damaged, or not properly calibrated.

Driving on a hill or on a road that has sharp curves on which the cameras are unable to see upcoming traffic lights or stop signs.

A traffic light, stop sign, or road marking is obstructed (for example, a tree, a large vehicle, etc.).

Model S is being driven very close to a vehicle in front of it, which is blocking the view of a camera.

WARNING: The limitations listed above are not an exhaustive list of reasons why Model S may not operate as expected. Many unforeseen circumstances can adversely impact the accurate operation of Traffic Light and Stop Sign Control. Using this feature does not reduce or eliminate the need to drive attentively and responsibly. You must be prepared to take appropriate and immediate action at all times.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Autopark.

Autopark uses data to simplify parking on public roads by maneuvering Model S into parallel and perpendicular parking spaces.

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

WARNING: Autopark's performance depends on the ability of the cameras and ultrasonic sensors to determine the vehicle's proximity to curbs, objects, and other vehicles.

WARNING: Do not use Autopark if anything, such as a ball hitch, bike rack, or trailer, is attached to the tow hitch. Autopark may not stop for hitches when parking between or in front of other vehicles.

Parameters

Autopark detects potential parking spaces based on the following parameters:

Perpendicular Parking

Your driving speed must be below 13 km/h. If driving too fast, Autopark may not be able to accurately detect your desired parking space.

The parking space must be at least 2.2 meters wide.

The parking space must have at least three visible lines for the vehicle to park into, such as parking lines, road markings, or distinct curbs. Autopark may not work in a garage, for example, without three visible parking lines.

Autopark may not work with textured road surfaces such as cobblestone or brick.

Parallel Parking

Your driving speed must be below 21 km/h. If driving too fast, Autopark may not be able to accurately detect your desired parking space.

There must be a vehicle in front of the space you want to park in.

A distinct curb or edge must be visible. Autopark may not correctly identify the parking space if the curb is not distinct, such as grass or dirt.

NOTE: Autopark does not operate on angled parking spaces.

To Use Autopark

When driving, follow these steps to allow Autopark to maneuver Model S into a parking space:

1. While driving slowly on a public road, monitor the instrument panel to determine when Autopark has detected a parking space. The instrument panel will display a parking icon if the vehicle detects a potential parking spot.

NOTE: The parking icon appears only if the vehicle's position and/or the circumstances of the surrounding area are such that Autopark can determine an appropriate driving path. If Autopark cannot determine an appropriate path (for example, when driving on a narrow street where moving into the parking space causes the front of the vehicle to extend into the adjacent lane), you can either reposition the vehicle, find a different parking space, or park manually.

2. Check to determine if the detected parking space is appropriate and safe. If so, pull forward and stop approximately one car length ahead of the parking space (as you normally would when parallel parking or when backing into a perpendicular parking space).

3. Autopark displays a message when parking is complete.

NOTE: If you press the brake pedal when Autopark is actively parking Model S, the parking process pauses until you touch Resume on the touchscreen.

WARNING: Never depend on Autopark to find a parking space that is legal, suitable, and safe. Autopark may not always detect objects in the parking space. Always perform visual checks to confirm that a parking space is appropriate and safe.

WARNING: When Autopark is actively steering Model S, the steering wheel moves in accordance with Autopark's adjustments. Do not interfere with the movement of the steering wheel. Doing so cancels Autopark.

WARNING: During the parking sequence, continually check your surroundings. Be prepared to apply the brakes to avoid vehicles, pedestrians, or objects.

WARNING: When Autopark is active, monitor the touchscreen and instrument panel to ensure that you are aware of the instructions that Autopark is providing.

To Pause Parking

To pause Autopark, press the brake pedal once. Model S stops and remains stopped until you touch Resume on the touchscreen.

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To Cancel Parking

Autopark cancels the parking sequence when you manually move the steering wheel, shift, or touch Cancel on the touchscreen. Autopark also cancels parking when:

The parking sequence exceeds seven moves.

Model S detects that the driver is exiting the vehicle.

A door is opened.

You press the accelerator pedal.

You press the brake pedal while Autopark is paused.

An Automatic Emergency Braking event occurs (see Collision Avoidance Assist on page 108).

Limitations

Autopark is particularly unlikely to operate as intended in these situations:

The road is sloped. Autopark is designed to operate on flat roads only.

Visibility is poor (due to heavy rain, snow, fog, etc.).

The curb is constructed of material other than stone, or the curb cannot be detected.

The target parking space is directly adjacent to a wall or pillar (for example, the last parking space of a row in an underground parking structure).

One or more of the ultrasonic sensors or cameras is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

WARNING: Many unforeseen circumstances can impair Autopark's ability to park Model S. Keep this in mind and remember that as a result, Autopark may not steer Model S appropriately. Pay attention when parking Model S and stay prepared to immediately take control.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Summon, or the feature may not operate exactly as described.

Summon allows you to automatically park and retrieve Model S while you are standing outside the vehicle. Summon moves Model S forward and reverse up to 12 meters in, or out of, a parking space.

To move Model S a longer distance while steering around objects, you can use Smart Summon (if equipped) and your mobile phone. Smart Summon allows your vehicle to find you (or you can send your vehicle to a chosen location). See Smart Summon on page 102.

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

WARNING: Summon is designed and intended for use only on parking lots and driveways on private property where the surrounding area is familiar and predictable.

WARNING: Summon is a BETA feature. You must continually monitor the vehicle and its surroundings and stay prepared to take immediate action at any time. It is the driver's responsibility to use Summon safely, responsibly, and as intended.

WARNING: Summon's performance depends on the ability of the ultrasonic sensors to determine the vehicle's proximity to objects, people, animals, and other vehicles.

Before Using Summon

Before operating Summon, use the touchscreen to enable it and customize how you want it to work. Touch Controls > Autopilot > Customize Summon and adjust the following settings to suit your preferences:

Bumper Clearance: Set the distance that you want Summon to stop from a detected object (for example, you may want Summon to stop within just a few inches of a garage wall). Note that this distance applies only to objects that Summon detects directly in front of Model S when moving forward, or directly behind Model S when reversing.

Summon Distance: Set a maximum distance that Model S can travel when entering or exiting a parking space.

Side Clearance: Choose an option to specify how much side clearance you want to allow. Tight allows Model S to enter and exit very narrow parking spaces.

WARNING: Parking in a narrow space limits the ability of the sensors to accurately detect the location of obstacles, increasing the risk of damage to Model S and/or surrounding objects.

Require Continuous Press: By default, Summon requires that you press and hold a button on the mobile app to move Model S during the parking process. When Require Continuous Press is set to No, you can press and release the buttonyou don't need to hold it down to keep the vehicle moving. Also, when Require Continuous Press is set to No, you can operate Summon using the key fob instead of the mobile app (see Operating Summon with the Key Fob on page 100) and you can start a parking sequence from inside the vehicle (see Starting Summon Before Exiting the Vehicle on page 100).

Use Auto HomeLink (if equipped): Set to ON if you want to activate HomeLink to open/close a programmed HomeLink device (such as a gate or a garage door) during the parking process when using Summon. If enabled, the device automatically opens and closes when Model S enters or exits during a Summon session. In a Smart Summon session (if equipped), the device automatically opens when, at the beginning of a session, Smart Summon detects that Model S is parked in a garage.

WARNING: Always ensure that Model S is fully in or out of a garage before HomeLink lowers the garage door. Summon and Smart Summon (if equipped) cannot detect where an overhead door will lower.

NOTE: When enabled, the HomeLink device automatically opens and closes when using Summon, and automatically opens as needed when using Smart Summon (if equipped). To automate HomeLink in other situations (such as normal driving), you must adjust the HomeLink device's main settings by touching the HomeLink icon at the top of the touchscreen (see HomeLink Universal Transceiver on page 146).

NOTE: The above settings, with the exception of HomeLink, apply only to Summonnot Smart Summon (if equipped) (see Before Using Smart Summon on page 102). You cannot customize Smart Summon's bumper clearance, distance, and side clearance. And when using Smart Summon, you must always hold down the button on the mobile app to keep Model S moving. Also, Smart Summon operates with the mobile app onlynot the key fob.

NOTE: All settings are retained until you manually change them.

Using Summon to Park and Retrieve your Vehicle

Follow these steps to use Summon to park your Model S:

Align Model S within 12 meters of the parking space so Model S can follow a straight path into or out of the space in either Drive or Reverse.

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From outside the vehicle, initiate the parking maneuver by touching Summon on the mobile app, then holding down the Forward or Reverse button.

NOTE: If the Require Continuous Press setting is No, you do not need to hold down the button, just press and release.

NOTE: You can also initiate the parking maneuver from inside the vehicle (see Starting Summon Before Exiting the Vehicle on page 100).

Summon shifts Model S into Drive or Reverse (based on the direction you specified) and drives into or out of the parking space. When parking is complete, or if an obstacle is detected, Summon shifts Model S into Park. Summon shifts Model S into Park when:

Model S detects an obstacle in its driving path (within the Bumper Clearance setting that you specified).

Summon has moved Model S the maximum distance of 12 meters.

You release the Forward or Reverse button (when Require Continuous Press is turned on).

You press any button to manually stop Summon.

If you used Summon to park Model S, you can then use Summon to return Model S back to its original position (provided Model S has remained in Park), or to the maximum Summon Distance that you have specified (whichever comes first). Simply specify the opposite direction on the mobile app and Summon moves Model S along the original path, provided no obstructions have been introduced. If an obstacle is detected, Model S attempts to avoid the obstacle while staying very close to its original path (Summon does not steer around obstacles).

NOTE: To use Summon to move Model S multiple times in the same direction (not to exceed the maximum of 12 meters, cancel Summon and then restart the parking process using the same direction.

NOTE: Although Summon can move Model S a short distance laterally to avoid an obstacle, it does not attempt to steer around an obstacle to return Model S to its original driving path. Only Smart Summon (if equipped) can steer Model S around objects.

NOTE: Summon requires that Model S can detect a valid key nearby.

WARNING: Model S cannot detect obstacles that are located lower than the bumper, are very narrow, or are hanging from a ceiling (for example, bicycles). In addition, many unforeseen circumstances can impair Summon's ability to move in or out of a parking space and, as a result, Summon may not move Model S appropriately. Therefore, you must continually monitor the vehicle's movement and its surroundings and remain prepared to stop Model S at any time.

Operating Summon with the Key Fob

NOTE: Summon may not operate if the battery is low on the key fob.

Follow these steps to park Model S from outside the vehicle using the key fob:

1. On the touchscreen, ensure that Require Continuous Press is disabled (touch Controls > Autopilot > Customize Summon > Require Continuous Press).

2. With Model S in Park, stand within three meters and press and hold the top center button on the key fob (Lock/Unlock All button) until the hazard lights blink continuously.

NOTE: The hazard lights flash once as Model S locks, then within five seconds, Model S powers on and the hazard lights flash continuously. Do not proceed to the next step until the hazard lights are flashing. If, after five seconds, the hazard lights are not flashing, release the button on the key fob, move closer to Model S, and try again. If Summon receives no further input within ten seconds, Summon cancels.

3. Press the Front Trunk button on the key fob to move Model S forward into the parking space, or press the Rear Trunk button to reverse Model S into the parking space.

Starting Summon Before Exiting the Vehicle

To start a Summon parking sequence before exiting Model S:

1. On the touchscreen, ensure that Require Continuous Press is disabled (touch Controls > Autopilot > Customize Summon > Require Continuous Press).

2. Close all doors and trunks.

3. With Model S powered on and Park engaged, double press the Park button on the drive stalk. The touchscreen displays a popup screen.

4. On the touchscreen, choose the direction of travel.

5. Exit Model S and close the driver's door.

Summon now moves Model S according to the direction you specified on the touchscreen.

NOTE: To cancel the parking maneuver before exiting the vehicle, touch Cancel on the popup screen.

NOTE: If you do not choose a direction of travel on the touchscreen, Summon does not start a parking maneuver when you exit.

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Stopping or Canceling Summon

Stop Model S at any time while Summon is active by using the mobile app or by pressing any button on the key fob. Summon also cancels when:

A door handle is engaged or a door is opened.

You interact with the steering wheel, brake pedal, accelerator pedal, or shift.

Model S detects an obstacle.

Summon has moved Model S the maximum distance of approximately 12 meters.

Your phone enters sleep mode or loses connectivity to Model S.

Limitations

Summon is unlikely to operate as intended in the following types of situations:

The driving path is sloped. Summon is designed to operate on flat roads only (up to 10% grade).

A raised concrete edge is detected. Summon does not move Model S over an edge that is higher than approximately 2.5 cm.

One or more of the ultrasonic sensors or cameras is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

NOTE: Summon is disabled if Model S is in Valet mode (see Valet Mode on page 38).

WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Summon. It is the driver's responsibility to remain in control of Model S at all times. Pay close attention whenever Summon is actively moving Model S and stay prepared to take immediate action. Failure to do so can result in serious property damage, injury or death.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Smart Summon, or the feature may not operate exactly as described.

Smart Summon is designed to allow you to move Model S to your location (using your phone's GPS as a target destination) or to a location of your choice, maneuvering around and stopping for objects as necessary. Smart Summon works with the Tesla mobile app when your phone is located within approximately 65 meters of Model S. Smart Summon maneuvers Model S out of parking spaces and around corners. This is useful for moving Model S out of a tight parking spot, through puddles, or helping you retrieve your car while carrying packages. You must maintain a clear line of sight between you and Model S and closely monitor the vehicle and its surroundings at all times.

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

WARNING: Smart Summon is designed and intended for use only on parking lots and driveways located on private property where the surrounding area is familiar and predictable. Do not use Smart Summon on public roads.

WARNING: Smart Summon must only be used on paved surfaces.

WARNING: Smart Summon is a BETA feature. You must continually monitor the vehicle and its surroundings and stay prepared to take immediate action at any time. It is the driver's responsibility to use Smart Summon safely, responsibly, and as intended.

WARNING: Smart Summon may not stop for all objects (especially very low objects such as some curbs, or very high objects such as a shelf) and may not react to all traffic. Smart Summon does not recognize the direction of traffic, does not navigate around empty parking spaces, and may not anticipate crossing traffic.

WARNING: Smart Summon's performance depends on the ultrasonic sensors , the visibility of the cameras, and the availability of an adequate cellular signal and GPS data.

WARNING: When using Smart Summon, you must maintain a clear line of sight between you and Model S and stay prepared to stop the vehicle at any time by releasing the button on the mobile app.

Before Using Smart Summon

Download the latest version of the Tesla mobile app to your phone, and ensure your phone has cellular service and GPS enabled.

Your phone must be connected to Model S and located within approximately 65 meters.

The vehicle's cameras must be fully calibrated (see Drive to Calibrate Cameras on page 75).

You must have a clear line of sight to Model S.

Model S must be in Park, not charging, and all doors and trunks must be closed.

Using Smart Summon

1. Open the Tesla mobile app, and press Summon.

2. Press the Smart Summon icon located in the center of the image of your Model S. It may take several seconds for Smart Summon to start up.

NOTE: You can use Standby Mode to eliminate the delay that occurs when Smart Summon is starting up (see Standby Mode on page 103).

The mobile app displays a map with a blue circle, which represents the maximum proximity of 65 meters that you must maintain between your phone and Model S. The blue dot on the map represents your location, and the red arrow represents the location of Model S.

3. Position yourself anywhere within the blue circle where you have a clear line of sight to Model S.

4. You can now operate Smart Summon using either of these modes: Come to Me mode: Press and hold the Come to

Me button. Model S moves to your GPS location. As you move, Model S follows you. When Model S reaches you, it stops and shifts into park.

Go to Target mode: Touch the crosshair icon then drag the map to position the pin on a chosen destination. Press and hold the Go to Target button. Model S moves to the destination. When reaching the location, Model S stops and shifts into Park and the mobile app displays a message indicating that Summon has completed.

NOTE: To subsequently change the location, lift your finger, reposition the map, then press and hold Go to Target again.

To stop Model S at any time, simply release the Come to Me or Go to Target button.

The map's crosshair icon toggles between Go to Target and Come to Me modes. When Come to Me mode is selected, the icon is blue.

NOTE: The map also has an icon that allows you to display/hide satellite imagery.

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Immediately after initiating Smart Summon in either mode, hazard lights briefly flash, mirrors fold, and Model S shifts into Drive or Reverse. Model S then slowly moves to within 1 meter of you (COME TO ME) or your chosen destination (GO TO TARGET), navigating obstacles as needed. As Model S moves, the corresponding red arrow on the map also moves to show the vehicles location. As you move, the corresponding blue dot also moves to show your location.

In either mode, Model S stops moving and shifts into park when:

You release the button on the mobile app.

The maximum proximity of 65 meters between your phone and Model S is exceeded (if moving Model S to a destination away from you, you may need to follow the car to maintain this distance).

The driving path is blocked.

Model S has moved the maximum distance of 145 meters since the start of the Smart Summon session, or has moved 150 meters away from the location from which the vehicle was last driven manually.

NOTE: If Smart Summon moves Model S forward three meters and then backwards two meters, this is considered five meters of travel.

NOTE: There is no need to look at the mobile appjust hold down the button while keeping your eye on Model S and its driving path at all times, remaining ready to release the button to stop the vehicle if needed.

If equipped and Auto HomeLink is enabled for Summon (touch Controls > Autopilot > Customize Summon > Use Auto HomeLink), Smart Summon automatically opens a HomeLink device if you start the Smart Summon maneuver when Model S is located inside a garage. The mobile app informs you that the door has opened.

WARNING: When you release the button to stop Model S, a slight delay occurs before the vehicle stops. Therefore, it is critical that you pay close attention to the vehicles driving path at all times and proactively anticipate obstacles that the vehicle may be unable to detect.

WARNING: Use extreme caution when using Smart Summon in environments where movement of obstacles can be unpredictable. For example, where people, children or animals are present.

WARNING: Smart Summon may not stop for all objects (especially very low objects such as some curbs, or very high objects such as a shelf) and may not react to all oncoming or side traffic. Pay attention and be ready to stop Model S at all times by releasing the button on the mobile app.

Standby Mode

To keep Model S ready to Summon and reduce the time it takes to warm up, turn on Standby Mode. Touch Controls > Autopilot > Standby Mode. When Standby Mode is turned on, you can conserve Battery energy by disabling Standby Mode at these locations:

Exclude Home - Disables Standby Mode at the location you set as Home in your Favorites list.

Exclude Work - Disables Standby Mode at the location you set as Work in your Favorites list.

Exclude Favorites - Disables Standby Mode at any location in your Favorites list.

NOTE: To conserve energy, Smart Summon automatically exits Standby mode from midnight to 6:00 am. During these hours, a delay occurs as Smart Summon starts up.

NOTE: Additional battery power may be consumed while Standby Mode is active.

NOTE: For details on how to designate a location as Home, Work, or Favorites, see Home, Work, and Favorite Destinations on page 126.

Stopping or Canceling Smart Summon

Smart Summon stops Model S whenever you release the button on the mobile app. To resume the Smart Summon session, simply press the Come to Me or Go to Target button again.

WARNING: Always anticipate when you need to stop Model S. Depending on the quality of the connectivity between the phone and Model S, there may be a slight delay between when you release the button and when the car stops.

Smart Summon cancels, and requires you to restart it, when:

You press any button on the key fob.

A door handle is engaged or a door is opened.

You interact with the steering wheel, brake pedal, accelerator pedal, or shift.

Model S is blocked by an obstacle.

Smart Summon has moved Model S the maximum distance of approximately 145 meters within a 65 meter radius of the phone's location. To move further than this distance, you must shift Model S into Drive or Reverse and then re-initiate an Smart Summon session.

Your phone enters sleep mode or loses connectivity to Model S.

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Limitations

Smart Summon is unlikely to operate as intended in the following types of situations:

GPS data is unavailable due to poor cellular coverage.

The driving path is sloped. Smart Summon is designed to operate on flat roads only (up to 10% grade).

A raised concrete edge is detected. Depending on the height of the concrete edge, Smart Summon may not move Model S over it.

One or more of the ultrasonic sensors or cameras is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor or camera operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

NOTE: Smart Summon is disabled if Model S is in Valet mode (see Valet Mode on page 38).

WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Smart Summon. It is the driver's responsibility to remain in control of Model S at all times. Pay close attention whenever Smart Summon is actively moving Model S and stay prepared to take immediate action. Failure to do so can result in serious property damage, injury or death.

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Model S monitors the markers on the lane you are driving in as well as the surrounding areas for the presence of vehicles or other objects.

When an object is detected in your blind spot or near the side of Model S (such as a vehicle, guard rail, etc.), the instrument panel displays colored lines radiating from the image of your vehicle. The location of the lines correspond to the location of the detected object. The color of the lines (white, yellow, orange, or red) represent the object's proximity to Model S, with white being the farthest and red being the closest and requiring your immediate attention. These colored lines only display when driving between approximately 12 km/h and 140 km/h. When Autosteer is active, these colored lines also display if driving slower than 12 km/h. However, the colored lines do not display if Model S is at a standstill (for example, in heavy traffic).

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect Autopilot performance.

WARNING: Lane Assist features are for guidance purposes only and is not intended to replace your own direct visual checks. Before changing lanes, always use side mirrors and perform the appropriate shoulder checks to visually determine if it is safe and appropriate to change lanes.

WARNING: Never depend on Lane Assist to inform you if you unintentionally drive outside of the driving lane, or to inform you that there is a vehicle beside you or in your blind spot. Several external factors can reduce the performance of Lane Assist (see Limitations and Inaccuracies on page 106). It is the driver's responsibility to stay alert and pay attention to the driving lane and other road users. Failure to do so can result in serious injury or death.

Steering Interventions

Lane Assist provides steering interventions if Model S drifts into (or close to) an adjacent lane in which an object, such as a vehicle, is detected. In these situations, Model S automatically steers to a safer position in the driving lane. This steering is applied only when Model S is traveling between 48 and 140 km/h on major roads with clearly visible lane markings. When a steering intervention is applied, the instrument panel briefly displays a warning message.

Lane Departure Avoidance

Lane Departure Avoidance is designed to warn you if Model S is drifting out of, or nears the edge of, your driving lane.

Lane Departure Avoidance operates when driving between 64 and 145 km/h on roads with clearly visible lane markings. You can choose if and how you want Lane Departure Warning to operate by touching Controls > Autopilot > Lane Departure Avoidance and selecting between these options:

Off: You are not warned of lane departures or potential collisions with a vehicle in an adjacent lane.

Warning: If a front wheel passes over a lane marking, the steering wheel vibrates.

Assist: Corrective steering is applied to keep Model S in a safe position if Model S drifts into an adjacent lane or near the edge of the road.

When Lane Departure Avoidance is enabled and Traffic- Aware Cruise Control is active, if Model S drifts out of the driving lane when the associated turn signal is off, Lane Assist also checks to see whether your hands are on the steering wheel. If hands are not detected, the instrument panel displays a series of alerts, similar to those that are used when driving with Autosteer. If hands are repeatedly not detected Model S gradually slows down to 25 km/h below the detected speed limit, or below the set cruising speed, and the hazard lights start flashing.

NOTE: Lane Departure Avoidance does not warn you of lane departures, or provide steering interventions, if the associated turn signal is on, which indicates an intentional lane change.

WARNING: Lane Departure Avoidance is intended to help keep you safe, but it does not work in every situation and does not replace the need to remain attentive and in control.

WARNING: Keep your hands on the steering wheel and drive attentively at all times.

WARNING: Steering interventions are minimal and are not designed to move Model S out of its driving lane. Do not rely on steering interventions to avoid side collisions.

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Emergency Lane Departure Avoidance

Emergency Lane Departure Avoidance automatically applies steering to avoid a potential collision in situations where:

Model S is departing a lane and may collide with a vehicle traveling in the same direction in the adjacent lane (regardless of the status of the turn signal).

Model S is departing a lane into an oncoming lane, the turn signal is off, and an oncoming vehicle is detected.

Model S is departing the road and the turn signal is off (for example, very close to the edge of the road and a collision may occur).

Emergency Lane Departure Avoidance is automatically enabled at the beginning of every drive. You can turn it off for the current drive only by touching Controls > Autopilot > Emergency Lane Departure Avoidance.

When Emergency Lane Departure Avoidance applies steering, a chime sounds and the instrument panel displays a warning and highlights the lane marking in red.

Emergency Lane Departure Avoidance operates when Model S is traveling between 64 and 145 km/h on a road with clearly visible lane markings, curbs, etc.

WARNING: Emergency Lane Departure Avoidance is not a substitute for attentive driving and sound judgment. Keep your eyes on the road when driving and never depend on Emergency Lane Departure Avoidance to prevent a collision. Several factors can reduce or impair performance. Depending on Emergency Lane Departure Avoidance to prevent a potential collision can result in serious injury or death.

Limitations and Inaccuracies

Lane Assist features cannot always detect lane markings and you may experience unnecessary or invalid warnings in these situations:

Visibility is poor and lane markings are not clearly visible (due to heavy rain, snow, fog, etc.). The exact detection zone of the ultrasonic sensors varies depending on environmental conditions.

Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).

A vehicle in front of Model S is blocking the view of the camera(s).

The windshield is obstructing the view of the camera(s) (fogged over, dirty, covered by a sticker, etc.).

Lane markings are excessively worn, have visible previous markings, have been adjusted due to road construction, or are changing quickly (for example, lanes branching off, crossing over, or merging).

The road is narrow or winding.

Objects or landscape features are casting strong shadows on lane markers.

Lane Assist may not provide warnings, or may apply inappropriate warnings, in these situations:

One or more of the ultrasonic sensors or cameras is damaged, dirty, or obstructed (by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coatings, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

An object that is mounted to Model S is interfering with and/or obstructing a sensor (such as a bike rack or a bumper sticker).

In addition, Lane Assist may not steer Model S away from an adjacent vehicle, or may apply unnecessary or inappropriate steering, in these situations:

You are driving Model S on sharp corners or on a curve at a relatively high speed.

Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).

You are drifting into another lane but an object (such as a vehicle) is not present.

A vehicle in another lane cuts in front of you or drifts into your driving lane.

Model S is not traveling within the speeds at which the Lane Assist feature is designed to operate.

One or more of the ultrasonic sensors is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

An object mounted to Model S (such as a bike rack or a bumper sticker) is interfering with or obstructing a sensor.

Visibility is poor and lane markings are not clearly visible (due to heavy rain, snow, fog, etc.).

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Lane markings are excessively worn, have visible previous markings, have been adjusted due to road construction or are changing quickly (for example, lanes branching off, crossing over, or merging).

WARNING: The lists above do not represent every possible situation that may interfere with Lane Assist features. There are many reasons why Lane Assist may not operate as intended. To avoid a collision, stay alert and always pay attention to the road so you can anticipate the need to take corrective action as early as possible.

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If your Model S is equipped with Autopilot components (see About Autopilot on page 74), the following collision avoidance features are designed to increase the safety of you and your passengers:

The following collision avoidance features are designed to increase the safety of you and your passengers:

Forward Collision Warning - provides visual and audible warnings in situations when Model S detects that there is a high risk of a frontal collision (see Forward Collision Warning on page 108).

Automatic Emergency Braking - automatically applies braking to reduce the impact of a frontal collision (see Automatic Emergency Braking on page 109).

Obstacle-Aware Acceleration - reduces acceleration if Model S detects an object in its immediate driving path (see Obstacle-Aware Acceleration on page 109).

CAUTION: Ensure all cameras and sensors are clean. Dirty cameras and sensors, as well as environmental conditions such as rain and faded lane markings, can affect performance.

WARNING: Forward Collision Warning is for guidance purposes only and is not a substitute for attentive driving and sound judgment. Keep your eyes on the road when driving and never depend on Forward Collision Warning to warn you of a potential collision. Several factors can reduce or impair performance, causing either unnecessary, invalid, inaccurate, or missed warnings. Depending on Forward Collision Warning to warn you of a potential collision can result in serious injury or death.

WARNING: Automatic Emergency Braking is not designed to prevent all collisions. In certain situations, it can minimize the impact of a frontal collision by attempting to reduce your driving speed. Depending on Automatic Emergency Braking to avoid a collision can result in serious injury or death.

WARNING: Obstacle-Aware Acceleration is not designed to prevent a collision. In certain situations, it can minimize the impact of a collision. Depending on Obstacle-Aware Acceleration to avoid a collision can result in serious injury or death.

Forward Collision Warning

Model S monitors the area in front of it for the presence of an object such as a vehicle, motorcycle, bicycle, or pedestrian. If a collision is considered likely unless you take immediate corrective action, Forward Collision Warning is designed to sound a chime and highlight the vehicle in front of you in red on the instrument panel. If this happens, TAKE IMMEDIATE CORRECTIVE ACTION!

Warnings cancel automatically when the risk of a collision has been reduced (for example, you have decelerated or stopped Model S, or the object in front of your vehicle has moved out of your driving path).

If immediate action is not taken when Model S issues a Forward Collision Warning, Automatic Emergency Braking (if enabled) may automatically apply the brakes if a collision is considered imminent (see Automatic Emergency Braking on page 109).

By default, Forward Collision Warning is turned on. To turn it off or adjust its sensitivity, touch Controls > Autopilot > Forward Collision Warning. Instead of the default warning level of Medium, you can turn the warning Off, or you can choose to be warned Late or Early.

NOTE: Your chosen setting for Forward Collision Warning is retained until you manually change it.

WARNING: The camera(s) and sensors associated with Forward Collision Warning are designed to monitor an approximate area of up to 160 meters in your driving path. The area being monitored by Forward Collision Warning can be adversely affected by road and weather conditions. Use appropriate caution when driving.

WARNING: Forward Collision Warning is designed only to provide visual and audible alerts. It does not attempt to apply the brakes or decelerate Model S. When seeing and/or hearing a warning, it is the driver's responsibility to take immediate corrective action.

WARNING: Forward Collision Warning may provide a warning in situations where the likelihood of collision may not exist. Stay alert and always pay attention to the area in front of Model S so you can anticipate whether any action is required.

Forward Collision Warning operates only when driving between approximately 5 km/h and 150 km/h.

WARNING: Forward Collision Warning does not provide a warning when the driver is already applying the brake.

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Automatic Emergency Braking

Model S is designed to determine the distance from a detected object traveling in front of it. When a frontal collision is considered unavoidable, Automatic Emergency Braking is designed to apply the brakes to reduce the vehicle's speed and therefore, the severity of the impact. The amount of speed that is reduced depends on many factors, including driving speed and environment.

When Automatic Emergency Braking applies the brakes, the instrument panel displays a visual warning and sounds a chime. You may also notice abrupt downward movement of the brake pedal. The brake lights turn on to alert other road users that you are slowing down.

Emergency braking in progress

Automatic Emergency Braking operates only when driving between approximately 5 km/h and 150 km/h.

Automatic Emergency Braking does not apply the brakes, or stops applying the brakes, when:

You turn the steering wheel sharply.

You press and release the brake pedal while Automatic Emergency Braking is applying the brakes.

You accelerate hard while Automatic Emergency Braking is applying the brakes.

The vehicle, motorcycle, bicycle, or pedestrian is no longer detected ahead.

Automatic Emergency Braking is always enabled when you start Model S. To disable it for your current drive, touch Controls > Autopilot > Automatic Emergency Braking.

WARNING: It is strongly recommended that you do not disable Automatic Emergency Braking. If you disable it, Model S does not automatically apply the brakes in situations where a collision is considered likely.

WARNING: Automatic Emergency Braking is designed to reduce the severity of an impact. It is not designed to avoid a collision.

WARNING: Several factors can affect the performance of Automatic Emergency Braking, causing either no braking or inappropriate or untimely braking, such as when a vehicle is partially in the path of travel or there is road debris. It is the drivers responsibility to drive safely and remain in control of the vehicle at all times. Never depend on Automatic Emergency Braking to avoid or reduce the impact of a collision.

WARNING: Automatic Emergency Braking is designed to reduce the impact of frontal collisions only and does not function when Model S is in Reverse.

WARNING: Automatic Emergency Braking is not a substitute for maintaining a safe traveling distance between you and the vehicle in front of you.

WARNING: The brake pedal moves downward abruptly during automatic braking events. Always ensure that the brake pedal can move freely. Do not place material under or on top of the drivers floor mat (including an additional mat) and always ensure that the drivers floor mat is properly secured. Failure to do so can impede the ability of the brake pedal to move freely.

Obstacle-Aware Acceleration

Obstacle-Aware Acceleration is designed to reduce the impact of a collision by reducing motor torque and in some cases applying the brakes, if Model S detects an object in its driving path. The instrument panel displays a visual warning and sounds a chime when the brakes are automatically applied. For example, Model S, while parked in front of a closed garage door with Drive engaged, detects that you have pressed hard on the accelerator pedal. Although Model S still accelerates and hits the garage door, the reduced torque may result in less damage.

Obstacle-Aware Acceleration is designed to operate only when all of these conditions are simultaneously met:

Drive or Reverse is engaged.

Model S is stopped or traveling less than 10 mph (16 km/h).

Model S detects an object in its immediate driving path.

To disable Obstacle-Aware Acceleration, touch Controls > Autopilot > Obstacle-Aware Acceleration.

WARNING: Obstacle-Aware Acceleration is designed to reduce the severity of an impact. It is not designed to avoid a collision.

WARNING: Obstacle-Aware Acceleration may not limit torque in all situations. Several factors, including environmental conditions, distance from an obstacle, and a driver's actions, can limit, delay, or inhibit Obstacle-Aware Acceleration.

WARNING: Obstacle-Aware Acceleration may not limit torque when performing a sharp turn, such as into a parking space.

WARNING: Do not rely on Obstacle-Aware Acceleration to control acceleration or to avoid, or limit, the severity of a collision, and do not attempt to test Obstacle-Aware Acceleration. Doing so can result in serious property damage, injury, or death.

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WARNING: Several factors can affect the performance of Obstacle-Aware Acceleration, causing an inappropriate or untimely reduction in motor torque and/or undesired braking. It is the driver's responsibility to drive safely and remain in control of Model S at all times.

Limitations and Inaccuracies

Collision Avoidance features cannot always detect all objects, vehicles, bikes, or pedestrians, and you may experience unnecessary, inaccurate, invalid, or missed warnings for many reasons, particularly if:

The road has sharp curves.

Visibility is poor (due to heavy rain, snow, fog, etc.).

Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).

A camera or sensor is obstructed (dirty, covered, fogged over, covered by a sticker, etc.).

One or more of the ultrasonic sensors is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).

Weather conditions (heavy rain, snow, fog, or extremely hot or cold temperatures) are interfering with sensor operation.

The sensors are affected by other electrical equipment or devices that generate ultrasonic waves.

WARNING: The limitations previously described do not represent an exhaustive list of situations that may interfere with proper operation of Collision Avoidance Assist features. These features may fail to provide their intended function for many other reasons. It is the drivers responsibility to avoid collisions by staying alert, paying attention, and taking corrective action as early as possible.

CAUTION: If a fault occurs with a Collision Avoidance Assist feature, Model S displays an alert. Contact Tesla Service.

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How Speed Assist Works

Model S displays a speed limit on the instrument panel and you can choose if and how you are warned when you exceed the speed limit. Also, instead of using the detected speed limit, you can base warnings on an arbitrary speed limit that you enter manually.

In situations where Model S is unable to determine a speed limit, or if Speed Assist is uncertain that an acquired speed limit is accurate, the instrument panel may not display a speed limit sign and warnings do not take effect.

NOTE: Speed limit warnings go away after ten seconds, or when Model S slows down below the specified limit.

WARNING: Do not rely on Speed Assist to determine the appropriate speed limit or driving speed. Always drive at a safe speed based on traffic and road conditions.

Controlling Speed Assist

To adjust the Speed Limit Warning setting, touch Controls > Autopilot > Speed Limit Warning, then choose one of these options:

Off - Speed limit warnings do not display and chimes are not sounded.

Display - Speed limit signs display on the instrument panel and the sign increases in size when you exceed the determined limit.

Chime - In addition to the visual display, a chime is sounded when you exceed the determined speed limit.

You can also specify how the speed limit is determined:

Relative - You can set a speed limit offset (+ or -) if you want to be alerted only when you exceed the offset speed limit by a specified amount. For example, you can increase the offset to +10 km/h if you only want to be warned when you exceed the speed limit by 10 km/h.

NOTE: The offset from speed limit also affects the number shown in the gray speed icon on the instrument panel.

Absolute - Manually specify any speed limit between 30 and 240 km/h.

NOTE: Speed Assist is not always accurate. In some situations, the location of a road can be miscalculated and Speed Assist can display a speed for a directly adjacent road that may have a different speed limit. For example, Speed Assist can assume Model S is on a controlled-access highway when it is actually on a nearby surface street, and vice versa.

NOTE: Your chosen setting is retained until you manually change it.

Limitations and Inaccuracies

Speed Assist may not be fully functional or may provide inaccurate information in these situations:

Visibility is poor and speed limit signs are not clearly visible (due to heavy rain, snow, fog, etc.).

Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).

Model S is being driven very close to a vehicle in front of it which is blocking the view of the camera(s).

The windshield is obstructing the view of the camera(s) (fogged over, dirty, covered by a sticker, etc.).

Speed limit signs are concealed by objects.

The speed limits stored in the map database are incorrect or outdated.

Model S is being driven in an area where GPS or map data is not available or where speed limit signs can not be detected.

Traffic signs do not conform to standard recognizable formats.

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A road or a speed limit has recently changed.

WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Speed Assist. Speed Assist may fail to provide warnings for many other reasons.

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Controls - Overview

Touch Controls on the bottom corner of the touchscreen to control features and customize Model S to suit your preferences. The Controls screen appears over the map. Touch an option on the Controls screen to display the various settings and options associated with the chosen option. Swipe to close.

When an information icon displays beside a specific setting, touch it to display a popup that provides helpful details about the associated setting.

NOTE: Many vehicle controls, settings, and preferences (such as climate, media, and navigation) can be adjusted hands-free using voice commands (see Voice Commands on page 140).

1. List of available settings. When you select an item from this list, its associated settings display on the right side of the screen.

2. Settings area. The options available for the chosen settings display here, and are described next.

Pedals & Steering

Acceleration: Adjust the amount of acceleration. (See Acceleration Modes on page 64).

Steering Mode: Adjust the amount of effort required to turn the steering wheel (see Adjusting Steering Effort on page 39).

Regenerative Braking: When you release the accelerator when driving, regenerative braking slows Model S and feeds any surplus energy back to the Battery. If set to LOW, Model S does not slow down as quickly, but also feeds less energy back to the Battery (see Regenerative Braking on page 58).

NOTE: Regardless of the setting selected, the energy gained by regenerative braking is reduced if the Battery is full, or is extremely cold or hot (in which case, surplus energy is used to heat or cool it).

NOTE: The regenerative braking setting is not available on all vehicles.

Stopping Mode: Choose how you want Model S to behave once regenerative braking has reduced the driving speed to a very low speed, a drive mode is still engaged, and both the accelerator and brake pedals are released. You can adjust this setting only when Model S is in Park.

Slip Start: Turn on to allow wheels to spin (see Traction Control on page 60).

Range Mode (if equipped): If on, Model S conserves energy by automatically limiting the amount of power that the climate control system uses to maintain the temperature of the cabin area and limits the amount of energy being used to heat or cool the Battery. In addition, Range Mode turns off signature lights (only in market regions where daytime running lights are not required).

Suspension

Adjust the settings associated with the air suspension system. You can adjust the Ride Height (helpful for increasing ground clearance on steep driveways, etc.) and you can optimize ride and handling by adjusting settings for Adaptive Suspension Damping. See Air Suspension on page 138.

Charging

View charging status and adjust settings related to charging Model S (see Charging Instructions on page 157).

Autopilot

NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with all Autopilot features described below.

Customize how some of the Autopilot features operate to provide a safer and more convenient driving experience. See About Autopilot on page 74 for an overview of Autopilot components and features.

Controls

113Using the Touchscreen

Autosteer (Beta): Turn on the feature that provides automatic steering in addition to Traffic-Aware Cruise Control (see Autosteer on page 82).

Navigate on Autopilot (Beta): Navigate on Autopilot automatically exits at off-ramps and interchanges based on your navigation route and can also make lane changes designed to prepare for exits and minimize the driving time to your destination (available only if your vehicle is equipped with the Full Self-Driving option). Touch Customize Navigate on Autopilot to specify how you want Navigate on Autopilot to operate, such as whether you want it to automatically enable at the start of every trip, how you want it to perform lane changes, etc. (see Navigate on Autopilot on page 87).

NOTE: Navigate on Autopilot is not available in all market regions.

Traffic Light and Stop Sign Control (Beta): Turn on if you want Model S to automatically stop at traffic lights and stop signs when using Traffic-Aware Cruise Control or Autosteer (see Traffic Light and Stop Sign Control on page 90) (available only if your vehicle is equipped with the Full Self-Driving option).

Full Self-Driving Visualization Preview (if equipped): Display more details about the roadway and its surroundings, such as road markings, stop lights, objects (such as trash cans and poles), etc. Available only if your vehicle is equipped with the Full Self- Driving option.

Summon (Beta): Automatically park and retrieve Model S from outside the vehicle (see Summon on page 99) (available only if your vehicle is equipped with the Full Self-Driving option).

Customize Summon: Determine the bumper clearance, distance, amount of side clearance, and whether Summon requires continuous press to operate (the ability to disable continuous press is not available in all market regions).

Standby Mode: Use Standby Mode to eliminate the delay that occurs when Smart Summon (if equipped) is starting up.

Set Speed: When you engage Traffic-Aware Cruise Control or Autosteer, choose whether you want the initial cruising speed set to the Speed Limit or your Current Speed (see Traffic-Aware Cruise Control on page 77).

Offset: When set to cruise at the speed limit, you can choose a Fixed offset, in which the speed is adjusted by a specific number of km/h on all roads, or a Percentage offset, in which the speed adjustment varies depending on the detected speed limit of the road.

Blind Spot Camera: When ON, the touchscreen displays the view from the corresponding side repeater camera whenever you engage a turn signal to change lanes. See #unique_307 on page .

Blind Spot Collision Warning Chime: Choose if you want a chime to sound when a vehicle is in your blind spot and a possible collision is detected (see #unique_307 on page ).

Speed Limit Warning: Choose the type of warnings, if any, you receive if driving speed exceeds the detected speed limit (see Speed Assist on page 111).

Speed Limit: Choose if you want Speed Limit Warning to use a relative or an absolute speed limit (see Speed Assist on page 111). If you choose a relative speed limit, you can specify an Offset to be alerted only when you exceed the speed limit by the specified offset amount.

Lane Departure Avoidance: Choose if and how you want the steering wheel to respond if a front wheel passes over a lane marking when the associated turn signal is off (see Lane Assist on page 105).

Forward Collision Warning: Choose if and when Model S displays visual and audible warnings in situations when there is a high risk of a frontal collision (see Collision Avoidance Assist on page 108).

Emergency Lane Departure Avoidance (if equipped): When enabled, Model S attempts to prevent a potential collision with an object in an adjacent lane by steering the vehicle back into your driving lane in emergency situations (see Emergency Lane Departure Avoidance on page 106).

Automatic Emergency Braking: Choose if you want Model S to automatically apply braking when a frontal collision is imminent (see Collision Avoidance Assist on page 108).

Obstacle-Aware Acceleration: Choose if you want acceleration to be automatically reduced in situations where Model S is stopped (or moving slowly) and you accelerate toward a detected obstacle (see Obstacle- Aware Acceleration on page 109).

Green Traffic Light Chime (if equipped): If on, a chime sounds when you are waiting at a red traffic light and the light turns green. If you are not actively using Traffic-Aware Cruise Control and are waiting at a red light with a car in front of you, the chime sounds when the car advances ahead of you.

Vehicle

Keys: You can see all the keys used for Model S and their associated driver profiles. You can add, delete, and change the driver profile associated with each key (see Driver Profiles on page 37).

Window Lock: Locks the rear window switches.

Child Lock: If on, safety locks prevent the rear doors from being opened from inside the vehicle.

Walk-Away Door Lock: If on, doors automatically lock when you walk away from the vehicle carrying your key fob or phone key (see Walk-Away Door Lock on page 10).

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114 MODEL S Owner's Manual

Driver Door Unlock Mode: Driver Door Unlock Mode will only unlock the driver's door when first unlocking the vehicle.

Unlock on Park: If on, doors automatically unlock when you engage Park .

Car Left Open Notification: Choose whether you want Model S to send a notification to your Tesla mobile app if your car remains open for over approximately 10 minutes after you have left:

Off: You are not notified if you leave Model S open.

Doors: You are notified only if a door or trunk is left open.

Doors & Windows: In addition to being notified if a door or trunk is left open, you are notified if Model S is locked and a window is left open.

Touch Exclude Home to disable the notification when Model S is parked at the location you set as Home in your Favorites list (see Home, Work, and Favorite Destinations on page 126).

NOTE: To use the Car Left Open Notification, the mobile access setting must be turned on (Controls > Safety > Allow Mobile Access).

NOTE: Notifications are not sent when Model S is in Camp Mode or if Tesla Theater (if equipped) is active.

Auto-Present Handles: If on, door handles automatically extend as you approach Model S carrying a key fob or phone key. If off, you must press the door handle to extend the handle.

Lock Confirmation Sound: If on, a soft horn sounds whenever Model S locks or unlocks (see Walk-Away Door Lock on page 10).

Mirror Auto-Tilt: See Mirrors on page 42.

Mirror Auto-Fold: See Mirrors on page 42.

Lights

Control interior and exterior lights. See Lights on page 47.

NOTE: You can also control the exterior headlights by touching the high beam headlights button on the left side of the steering wheel and then choosing an option using the touchscreen. See High Beam Headlights on page 47.

Display

Customize characteristics of the touchscreen and instrument panel:

Appearance: Customize the display to be Dark or Light. When set to Auto, the brightness changes automatically based on ambient lighting conditions.

Brightness: Drag the slider to manually control the brightness level. If Display Mode is set to Auto, the touchscreen further adjusts based on both the ambient lighting conditions and your brightness preference. Model S remembers your chosen brightness preference and adjusts the touchscreen accordingly.

Energy Saving: When toggled on, Model S reduces the amount of energy being consumed when not in use (for newer vehicles, this is automated). See Getting Maximum Range on page 68.

Screen Clean Mode: When enabled, your touchscreen darkens and temporarily disables to facilitate cleaning. Follow the onscreen instructions to exit Screen Clean Mode.

Touchscreen Language: Select the language that the touchscreen displays.

NOTE: Model S must be in Park to change the language. When you change the language, you experience a brief delay as Model S shuts down and restarts the touchscreen.

Voice Recognition Language: Choose the language to be used for voice commands.

Voice Navigation Language: Choose the language that the navigation system uses for spoken instructions.

Time: Choose to display time in either 12 or 24 hour format.

Energy Display: Choose to display remaining energy and charging units as either a percentage of battery energy remaining, or as an estimate of the distance you can drive.

Distance: Choose to display range using miles or kilometers.

Temperature: Choose to display temperature using Fahrenheit or Celsius.

Tire Pressure: Choose to display tire pressures using BAR or PSI.

Trips

View the odometer and view and reset up to two trip meters that summarize how far you have driven (see Trip Information on page 67).

Navigation

Customize how the navigation system works:

Controls

115Using the Touchscreen

Navigation Volume: Increase or decrease the volume of spoken navigation instructions by touching - or +, respectively. Fully decreasing the volume mutes the instructions. You can also mute navigation instructions when a navigation route is active by touching the volume icon on the turn-by-turn direction list.

NOTE: This volume setting applies only to the navigation systems spoken instructions. It does not change the volume of media player and phone calls.

Automatic Navigation: If enabled and your phone's calendar is synced to Model S, you are automatically routed to an event if you get into Model S within two hours of the event's start time (assuming the event on your calendar includes a valid address). When this feature is turned on, Model S also automatically initiates a navigation route to your specified Home and Work locations on weekdays (see Automatic Navigation on page 126).

Trip Planner: Use trip planner (if available in your market region) to plan your driving and add stops at superchargers if charging is needed to reach a destination to which you are navigating (see Trip Planner on page 128).

Online Routing: When selected, Model S can automatically reroute you to a navigation destination to avoid delays (see Online Routing on page 128).

License Plate Routing: You can enable or disable Model S routing you to your destination based on your license plate number (see License Plate Routing on page 126).

Avoid Tolls: When on, navigation routes avoid the use of tolls.

NOTE: You can also display these navigation settings by touching the settings icon on the map (see Maps and Navigation on page 124).

Safety

Allow Mobile Access: Allow your Tesla mobile app to access your Model S (see Mobile App on page 152).

NOTE: To disable Allow Mobile Access, you must enter your Tesla account credentials.

Parking Brake: Manually apply and release the parking brake (see Parking Brake on page 59).

Power Off: Manually power off Model S (see Powering Off on page 44).

Speed Limit Mode: Speed Limit Mode allows you to limit acceleration and limit the maximum driving speed to a chosen value between 80 and 145 km/h. The first time you use this feature, you must create a 4-digit PIN that you must use to enable and disable Speed Limit Mode. When enabled and the driving speed approaches within approximately 5 km/h of the maximum speed, a chime

sounds, the instrument panel displays a message, and Model S sends a notification to the mobile app. To enable Speed Limit Mode:

1. Ensure Model S is in Park.

2. Touch Controls > Safety > Speed Limit Mode on the touchscreen, or touch Controls in your mobile app.

3. Select the maximum driving speed.

4. Drag the slider to the On position.

5. Enter the 4-digit PIN that you want to use to enable and disable Speed Limit Mode.

NOTE: If you forget the PIN, you can disable Speed Limit Mode by entering login credentials for your Tesla account.

NOTE: While Speed Limit Mode is enabled, the acceleration setting (Controls > Pedals & Steering > Acceleration) automatically sets to Chill.

WARNING: Driving downhill can increase driving speed and cause Model S to exceed your chosen maximum speed.

WARNING: Speed Limit Mode is not a replacement for good judgment, driver training, and the need to closely monitor speed limits and driving conditions. Accidents occur at any speed.

Sentry Mode: When enabled, cameras and sensors remain powered on and ready to record suspicious activity whenever Model S is locked and in Park. See (Using Sentry Mode on page 143).

Dashcam (if equipped): When enabled, cameras can record and save video footage of the surrounding roadway (see Using Dashcam on page 143). Customize Dashcam by selecting:

Auto: Dashcam automatically saves a recording to the USB flash drive (if available and installed) in situations where Model S detects a safety event, such as a collision or airbag deployment.

Manual: You must touch the Dashcam icon to save a recording of the most recent 10 minutes of driving to the USB flash drive.

Off: Dashcam is disabled until you select Auto or Manual.

On Honk: When you press the horn, Dashcam saves a recording of the most recent 10 minutes of driving to the USB flash drive.

Delete Dashcam Clips: Deletes all Dashcam and Sentry Mode footage, including recent and saved clips.

Format USB Drive (if equipped): If a USB flash drive is inserted into a front USB port, touch to format the flash drive to allow Model S to save video recordings using Dashcam, Sentry Mode , if equipped (see USB Drive Requirements for Recording Videos on page 17).

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116 MODEL S Owner's Manual

Park Assist Chimes: If on, a beep sounds when Model S approaches an object while parking (see Park Assist on page 61).

Joe Mode: If on, Joe Mode lowers the volume of your vehicle's chimes, except for turn signals.

NOTE: Joe Mode may not be available at delivery.

Security Alarm (if equipped): Enable the security alarm (see Security Settings on page 142).

Tilt/Intrusion: If your vehicle is equipped with the security package, a battery-backed siren sounds in situations where Model S detects motion inside the cabin, or is moved or tilted (for example, with a tow truck or jack). See Tilt/Intrusion (if equipped) on page 142.

Passive Entry: If on, doors automatically unlock and door handles extend (if Auto-Present Handles is on) whenever you approach Model S carrying a key fob. If off, you must use the key fob to unlock Model S. See Using the Key Fob on page 8.

NOTE: You must press the brake pedal to power Model S on before you can change the Passive Entry setting. See Starting on page 44.

NOTE: If Passive Entry is off and you do not press the brake pedal to start Model S within approximately five minutes, a message displays on the instrument panel and you must use the key fob to lock, then unlock Model S again before starting the vehicle.

NOTE: When you enable passive entry, it is recommended that you also enable PIN to Drive to increase security (see PIN to Drive on page 142).

PIN to Drive: Increase security by preventing Model S from being driven until a 4-digit PIN (Personal Identification Number) is entered (see PIN to Drive on page 142).

Glovebox PIN: For additional security, protect glovebox contents using a 4-digit PIN (see Glovebox PIN on page 142).

Cabin Overheat Protection: Reduce the temperature of the cabin in extremely hot ambient conditions for a period of up to twelve hours after you exit Model S (see Cabin Overheat Protection on page 122). Cabin Overheat Protection stops operating after 12 hours, or when the energy remaining in the Battery drops to 20%, whichever occurs first.

Passenger Front Airbag: Manually control the front passenger airbag (available only in regions where the airbag can be manually disabled). See Airbags on page 33.

NOTE: In some regions, the passenger front airbag can also be controlled by touching the airbag's status icon located on the touchscreen.

Pedestrian Warning: The Pedestrian Warning System(if equipped) causes Model S to emit sound when driving below 24 km/h. Electric vehicles operate quietly and this sound helps to alert pedestrians of your oncoming vehicle (see Pedestrian Warning System on page 71). You can PAUSE the sound in situations where you need to turn the sound off, such as in stop and go highway traffic (see Pedestrian Warning System on page 71).

Service

Owner's Manual: View the onscreen Owner's Manual. A new version of the onscreen owner's manual is typically provided with every software update and therefore contains more recent information that those provided by Tesla elsewhere (for example, via the web).

Towing: Prepare Model S to be transported by keeping it in Neutral (with the parking brake disengaged), when you exit. See Instructions for Transporters on page 196.

Wheel Configuration: Update your vehicle's wheel configuration if you are installing new wheels or swapping them for different ones. This also displays the correct wheel on your vehicle's avatar on the touchscreen.

CAUTION: Changing your vehicle's wheel configuration can impact range estimates, tire pressure warnings, and vehicle visualization. See Tire Care and Maintenance on page 166.

WARNING: Only use Tesla-approved wheels when installing or swapping wheels. Using non Tesla- approved wheels can cause serious damage. Tesla is not liable for damage caused by using wheels not approved by Tesla.

Reset TPMS Sensors: Reset the TPMS sensors after replacing a wheel (see Resetting the TPMS Sensors on page 169).

Notifications: Display a list of notifications that have recently appeared on your vehicle.

Update Key Fob: Your vehicle must be in Park to update your key fob. See Using the Key Fob on page 8 for more information.

Reset Bluetooth Functionality: (For vehicles manufactured before approximately April 2018) If Bluetooth is taking an exceptionally long time to pair, reset Bluetooth functionality and pair your device again. See Pairing a Bluetooth Phone on page 135.

Camera Calibration (if equipped): Clear the existing calibration of Autopilot cameras to reset the stored camera positions and angles. Once calibration is cleared, you must drive to calibrate the cameras. See Drive to Calibrate Cameras on page 75 for more information.

Controls

117Using the Touchscreen

Factory Reset: Erase all personal data (saved addresses, music favorites, HomeLink programming, etc.) and restore all settings to their factory defaults. This is useful when transferring ownership of Model S. Before erasing, you must enter the credentials for your Tesla account.

Jack Mode: Disables self-leveling of the air suspension system.

WARNING: The air suspension system causes Model S to self-level, even when powered off. Therefore, when transporting or lifting, you must engage Jack Mode to disable self-leveling (see Instructions for Transporters on page 196and Jacking and Lifting on page 178).

Wiper Service Mode: Turn on to provide easy access to wiper blades (see Wiper Blades and Washer Jets on page 174).

WeChat with Service: Scan the QR code to contact Tesla Service through WeChat.

Software

Learn more about your Model S and the status of software updates:

Get more information about your Model S such as the VIN, vehicle name, and odometer. Touch Additional vehicle information to display a list of the various options your vehicle is equipped with.

View your current software version, map version, and release notes.

View and install new software updates. Model S must be connected to Wi-Fi to update the software.

Customize how often you want to receive software updates by touching Software Update Preferences (see Software Update Preferences on page 150).

Enter License Plate: Enter your license plate number so when you use Navigation, Model S can determine the best route for your specific vehicle (see License Plate Routing on page 126).

To further personalize Model S, you can name it. Touch Controls > Software > Name Your Vehicle located on the right side of the screen below the image of your Model S. If your Model S has already been named, its name displays instead and you can simply touch the existing name to change it. Enter the new name in the popup, then touch Save. The name of your Model S also appears in your Tesla mobile app.

Erasing Personal Data

You can erase all personal data (saved addresses, music favorites, HomeLink programming, etc.) and restore all customized settings to their factory defaults. This is useful when transferring ownership of Model S. Touch Controls > Service > Factory Reset. Before erasing,

Model S verifies your credentials by prompting you to enter the user name and password associated with your Tesla account.

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118 MODEL S Owner's Manual

Overview of Climate Controls

Climate controls are available at the bottom of the touchscreen. By default, climate control is set to Auto, which maintains optimum comfort in all but the most severe weather conditions. When you adjust the cabin temperature while in the Auto setting, the system automatically adjusts the heating, air conditioning, air distribution, and fan speed to maintain the cabin at your selected temperature. Touch the display temperature at the bottom of the touchscreen to access the main climate controls screen, where you can adjust your climate preferences. You can revert back to Auto at any time by touching Auto. Touch the power button on the main climate controls screen to toggle on or off. For quick access to common controls, touch < or > to display the climate popup.

NOTE: The climate control system is powered by the high voltage Battery. Therefore, prolonged use decreases driving range.

WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution when using the climate control system and seat heaters.

Adjusting Climate Controls

NOTE: Easily adjust your climate preferences, such as turning on the seat heater or changing the cabin temperature, hands-free by using voice commands (see Voice Commands on page 140).

Climate Controls

119Active Safety Features

NOTE: For one-touch access to seat heaters and defrosters, you can add these controls to My Apps. See Customizing My Apps on page 7.

1. Touch to turn the climate control system on or off.

2. Touch Auto to turn the Auto setting on or off.

3. Touch the driver's side seat icon to adjust seat heaters for the driver. The seat operates at three levels from 3 (highest) to 1 (lowest). For one-touch access to seat heaters, you can add them to the touchscreen's bottom bar (see Customizing My Apps on page 7).

4. Touch to turn on the wiper defrosters (if equipped). Wipers defrost for 15 minutes then turn off automatically.

5. Touch to turn the heater on or off for the steering wheel.

6. Touch to adjust the climate settings for the rear cabin. Passengers seated in the rear cabin can use the rear touchscreen to turn the rear fan on and off, adjust seat heaters, and control how air flows from the rear vents.

7. When in Park, these settings display to allow you to keep the climate control system operating, even when you leave Model S (see Keep Climate On, Dog, and Camp on page 122).

8. Touch to turn all seat heaters off.

9. Touch to adjust seat heaters for front and rear seats.

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120 MODEL S Owner's Manual

10. Touch the passenger's side seat icon to adjust seat heaters for the front passenger. The seat operates at three levels from 3 (highest) to 1 (lowest). For one-touch access to seat heaters, you can add them to the touchscreen's bottom bar (see Customizing My Apps on page 7).

11. If your Model S is equipped with the medical-grade HEPA (High Efficiency Particulate Air) filter, this filter ensures the best quality air inside the cabin whenever the climate control system is on and outside air is entering the cabin (recirculate is off). The HEPA filter is extremely effective at removing particles, including pollution, allergens, bacteria, pollen, mold spores, and viruses. Both the HEPA filter and the secondary filtration system also contain activated carbon to remove a broad spectrum of odors and gases. When you engage Bioweapon Defense Mode, the positive pressure inside the cabin minimizes the amount of outside air that can enter the vehicle.

NOTE: Some gases, such as carbon monoxide, are not effectively removed by activated carbon.

12. When Model S is in Park, touch Schedule to set a recurring daily time when you want Model S to be ready to drive by preconditioning the Battery and cabin climate and/or charging during off-peak hours (see Scheduled Charging and Scheduled Departure on page 161).

13. Touch to turn on the front or rear window defrosters.

14. Touch to control the flow of air inside the cabin. Air can be drawn into Model S from outside or air can be recirculated inside the cabin.

15. Use the slider to adjust the fan speed.

NOTE: Adjusting the fan speed may change the selected setting for how air is drawn into Model S in order to increase or reduce air flow.

16. Touch to turn the air conditioning system on or off. Turning it off reduces cooling, but saves energy.

NOTE: Because Model S runs much quieter than a gasoline-powered vehicle, you may notice the sound of the air conditioning compressor as it is operating. To minimize noise, reduce the fan speed.

17. Choose where air flows into the front cabin (windshield, face-level, or foot-level vents). You can choose more than one location.

NOTE: When air is directed to the foot-level vents, air continues to flow to the windshield vents to assist in defogging. When air is directed to the face-level vents, air does not flow to the windshield.

Climate Popup

Touch the temperature arrows on the bottom of the touchscreen to display a popup for easy access to some of the most common climate controls:

NOTE: For one-touch access to seat heaters and defrosters, you can add these controls to My Apps. See Customizing My Apps on page 7.

1. Touch to access the main climate controls screen.

2. Enable or disable heated or cooling seats (if equipped).

3. Enable or disable the front or rear windshield defrosters.

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121Using the Touchscreen

4. Modify the cabin temperature by dragging along the slider. You can also enable temperature splitting which allows the driver and front passenger to customize their own climate preferences. The front passenger can touch the temperature icon on the bottom of the touchscreen or the main climate controls screen to adjust. Touch Split again to disable climate splitting.

Keep Climate On, Dog, and Camp

The Keep Climate On, Dog, and Camp settings allow you to keep the climate control system running when in Park, even after you've left Model S or choose to stay inside the vehicle. These settings are useful when it is important to maintain the cabin temperature in hot or cold weather conditions. For example, when leaving groceries in Model S on hot days, you may want to use Keep Climate On to prevent spoilage.

Dog is designed to maintain a comfortable cabin temperature for your pet while you actively and frequently monitor this temperature using the mobile app (which requires both your phone and the vehicle to have cellular connectivity). When in Dog, the touchscreen displays the current cabin temperature to inform people passing by that your pet is safe. This setting is not intended for people, and should only be used for short periods of time while you stay in close proximity should you need to return to the vehicle in situations where the temperature can no longer be maintained.

Camp allows you to power electronics through the USB ports and low voltage outlet in addition to maintaining the cabin temperature. The touchscreen remains on so you can play music, browse the internet, play games in the arcade, or watch shows in Tesla Theater. You can also control media and climate settings from a paired phone. Camp is ideal for remaining inside your vehicle, such as camping or staying with a child. While active, Sentry Mode and the vehicle alarm system are disabled.

To operate Keep Climate On, Dog, or Camp:

1. Make sure the Battery's charge level is at least 20%.

2. Engage Park. The Keep Climate On, Dog, and Camp settings are available only when Model S is in Park.

3. If necessary, adjust the climate settings.

4. On the climate controls screen, touch Keep Climate On, Dog, or Camp.

NOTE: You can also control Dog and Camp from the mobile app, by swiping up from the gray bar on the Climate screen.

The climate control system attempts to maintain your climate settings until you shift out of Park or manually turn it off. Avoid using Keep Climate On, Dog, or Camp when the battery charge is low. If the Battery's charge level drops below 20%, the Tesla mobile app attempts to repeatedly send you notifications reminding you to check on anything that you have left in Model S.

NOTE: Software updates cannot be performed when Keep Climate On, Dog, or Camp is active.

NOTE: The intrusion sensor (if equipped) automatically disables when Keep Climate On, Dog, or Camp is active. However, you can override this behavior and keep the intrusion sensor enabled. To do so, touch Controls > Safety > Tilt/Intrusion after enabling Keep Climate On, Dog, or Camp. However, note that keeping the intrusion sensor enabled while Keep Climate On, Dog, or Camp is active can trigger an alarm event as a result of air movement inside the cabin.

WARNING: Never leave a child unattended in your vehicle.

WARNING: Check local laws for any restrictions on leaving pets unattended in your vehicle.

WARNING: You are responsible for the safety of your dog or pet. Never leave them in Model S for long periods of time. Constantly monitor the vehicle temperature and their well-being. Make sure you have sufficient cellular coverage on your phone and time to return to the vehicle, if necessary.

WARNING: In the unlikely event that your climate control system needs service or is not working as expected, avoid using Keep Climate On, Dog, and Camp. Never rely on your vehicle to protect something irreplaceable.

WARNING: You can adjust and monitor the climate control system remotely using the mobile app. However, if you use the mobile app to turn off the climate control system, Keep Climate On, Dog, and Camp stop operating.

Cabin Air Filter(s)

Model S has one or more air filters to prevent pollen, industrial fallout, road dust and other particles from entering through the vents.

NOTE: Cabin air filter(s) require periodic replacement. See Service Intervals on page 164.

Cabin Overheat Protection

The climate control system can reduce the temperature of the cabin in extremely hot ambient conditions for a period of up to twelve hours after you exit Model S. Touch Controls > Safety > Cabin Overheat Protection and choose:

Off: Disable Cabin Overheat Protection.

On: The air conditioning operates when the cabin temperature exceeds 40 C.

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122 MODEL S Owner's Manual

NOTE: Cabin Overheat Protection operates until 12 hours has elapsed since you exited Model S, or until the Battery energy drops below 20%, whichever comes first.

WARNING: Never leave children or pets in the vehicle unattended. Due to automatic shut-off or extreme outside conditions, the inside of the vehicle can become dangerously hot, even when Cabin Overheat Protection is enabled.

Climate Control Operating Tips

When you use the mobile app to turn on the climate control system, it automatically turns off after four hours or if the charge level drops to 20%. To cool or heat the cabin for a longer period, you must turn it on again.

To conserve energy, turn on Range Mode (if equipped) to limit the power of the climate control system (touch Controls > Pedals & Steering > Range Mode). Cabin heating and cooling may be less effective, but you can use seat heaters to provide warmth in colder climates.

If the climate control system is louder than you prefer, manually reduce the fan speed.

In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot weather, the air conditioning compressor can turn on even if you turned it off. This is normal because the systems priority is to cool the Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance.

Even when not in use, you may hear Model S emit a whining noise or the sound of water circulating. These sounds are normal and occur when the internal cooling systems turn on to support various vehicle functions, such as maintaining the low voltage battery and balancing the temperature of the high voltage Battery.

To ensure the climate control system operates efficiently, close all windows and ensure that the exterior grille in front of the windshield is free of ice, snow, leaves, and other debris.

In very humid conditions, it is normal for the windshield to fog slightly when you first turn on the air conditioning.

It is normal for a small pool of water to form under Model S when parked. Extra water produced by the dehumidifying process is drained underneath.

To reduce the temperature in the cabin in hot weather conditions, the fan may turn on to vent the cabin when the vehicle is parked. This occurs only if the battery's charge level is above 20%.

Climate Controls

123Using the Touchscreen

Map Overview

The touchscreen displays a map at all times (except when Model S is shifted into Reverse).

Use your finger(s) to interact with the map:

To move the map in any direction, hold and drag a finger.

To rotate the map in any direction, hold and turn two fingers.

To zoom the map in or out, expand or pinch two fingers, respectively.

NOTE: When you rotate or move the map, your current location is no longer tracked. The message "Tracking Disabled" displays briefly next to the map orientation icon and the icon turns gray. To re-enable tracking, touch the map's orientation icon and choose North Up or Heading Up.

NOTE: The map zooms in and out automatically when a navigation route is active.

To change the orientation of the map, toggle between these options:

North Up - North is always at the top of the screen.

Heading Up - The direction you are driving is always at the top of the screen. The map rotates as you change direction. This icon has an integrated compass that indicates the direction you are driving.

NOTE: Touching this icon while navigating to a destination displays the route overview.

The route overview is available when you are navigating to a destination. The route overview also displays when you expand the turn-by-turn direction list (by swiping it downward). When you collapse the turn-by-turn direction list by swiping it upward, the map reverts back to displaying your previously chosen orientation.

Your current location is shown on the map. When you rotate or move the map, your current location is no longer tracked. To re-enable tracking, touch the map's orientation icon to choose North Up or Heading Up. When you touch the map while a navigation route is active, the turn-by-turn direction list displays the next set of directions and the orientation icon disappears. Touch anywhere on the map to re-display it.

Map Display

Touch these icons to customize what the map displays:

Display/hide satellite imagery (if equipped with premium connectivity).

Display/hide traffic conditions (if equipped with premium connectivity). Green lines indicate no traffic; orange lines indicate light traffic; red lines indicate moderate traffic; and pink lines indicate heavy traffic. To ensure traffic is easy to identify along a navigation route, green traffic lines display under the blue route line, whereas orange, red, and pink traffic lines display on top of the blue route line.

Display/hide map details (such as points of interest).

Drop a pin anywhere on the map by pressing and holding your finger on a desired location. When you drop a pin, or touch an existing pin, the chosen location is centered on the map, and a popup screen provides information about the location. From this popup, you can navigate to the location, call the location (if a phone number is available) and add or remove the location from your list of favorite destinations (see Home, Work, and Favorite Destinations on page 126).

Display/hide all charging locations and a popup list that includes the city and proximity of the corresponding stations on the map. Charging locations include Tesla Superchargers, destination charging sites, third-party fast chargers, and public chargers that you have used previously. See Charging Locations on page 127.

Touch the lightning bolt icons in the popup list to filter by the types of chargers based on max power.

NOTE: In some market regions, third-party fast chargers are also included on the map as dark gray pins when you display chargers.

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Navigation Settings

The navigation settings icon displays when you touch ... once you start navigating to a destination.

NOTE: You can also access navigation settings by touching Controls > Navigation.

Touch the navigation settings icon to customize the navigation system to suit your preferences: (the available settings vary depending on your market region and vehicle configuration):

Touch - or + to increase or decrease the volume of spoken navigation instructions. Decreasing all the way to the left, or touching the speaker icon, mutes the instructions. You can also mute/unmute navigation instructions by touching the speaker icon. This volume setting applies only to the navigation system's spoken instructions. Volume for Media Player and Phone is not changed.

Enable Automatic Navigation if you want Model S to automatically initiate a navigation destination when you get in your vehicle. Destinations are predicted based on commonly driven routes, time of day, and calendar entries (see Automatic Navigation on page 126).

Enable Trip Planner to add supercharger stops as needed. Supercharging stops are added to navigation routes with the goal of minimizing the amount of time you spend driving and charging (see Trip Planner on page 128).

Enable Online Routing to be automatically rerouted to avoid heavy traffic (see Online Routing on page 128).

Touch Avoid Tolls to be automatically routed to avoid tolls.

NOTE: The navigation settings available can vary depending on region and vehicle configuration.

Navigating to a Destination

To navigate to a location, touch the search bar in the corner of the map and enter a destination, send the destination from your phone, or speak a voice command (see Voice Commands on page 140). You can enter or speak an address, landmark, business, etc. When you touch the search bar, you can also choose from the following types of locations:

A saved Home or Work location (see Home, Work, and Favorite Destinations on page 126).

A Charging destination (see Charging Locations on page 127).

A Recent destination (the most recent destination is listed at the top).

A destination you have marked as a Favorite (see Home, Work, and Favorite Destinations on page 126).

NOTE: If a data connection is not available, onboard maps allow you to navigate to any destination, but you must enter the exact and complete address.

NOTE: You can start navigation remotely from your IOS or Android device using the "share" functionality on your device after allowing access to the Tesla mobile app.

When you specify a location, the touchscreen zooms out to provide an overview of the route you need to travel and displays a turn-by-turn direction list. Estimated arrival time, driving time, and mileage displays at the bottom of the direction list. Battery images at the bottom of the list provide a visual representation showing estimates of how much Battery energy will remain when you reach your destination, and how much will remain if you make a round trip back to your current location. Note the following about the turn-by-turn direction list:

A battery image provides a visual representation of how much Battery energy will remain when you reach your destination. See Predicting Energy Usage on page 127.

If charging is needed to reach your destination and Trip Planner is enabled (and available in your market region), the navigation route automatically includes Supercharger stops (see Trip Planner on page 128).

If you won't have enough energy to reach your destination and there is no Supercharger on the route, an alert tells you that charging is needed to reach your destination.

Each turn is preceded by the distance to the maneuver.

To see the bottom of the list, you may need to drag the list upward.

Touch the top of the list to minimize it.

While navigating, the map tracks your location and displays the current leg of your trip. You can display the entire route at any time by swiping down to expand the turn-by-turn direction list or touching the route overview icon.

If Navigate on Autopilot (if available in your market region) is enabled, you can turn it on for the navigation route by touching Navigate on Autopilot in the turn-by- turn direction list. Navigate on Autopilot is a full self- driving (Beta) feature that automatically changes lanes and steers Model S along a navigation route, exiting controlled-access highways, etc. For details, see Navigate on Autopilot on page 87.

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To stop navigating, touch END, located in the bottom corner of the turn-by-turn direction list.

Selecting an Alternate Route

After you have entered a destination with one stop, the map displays three alternate routes. If you do not select a preferred route within the timeout period, the fastest route is automatically selected.

Adding Stops to a Route

After you have entered a destination, you can edit your route by adding, deleting or reordering stops. Touch the three dots at the bottom of the turn-by-turn direction list to view options to edit your route.

Add Stop allows you to add a stop by searching for a location or adding a Home, Recent or Favorite destination. You can also add a stop by touching any pin on the map and selecting Add from the popup.

Edit Stop allows you to set up a complex trip by adding or deleting stops on your route. Drag and drop stops by touching the equal sign to reorder your trip.

License Plate Routing

Model S can determine the optimal navigation route applicable to your vehicle's license plate number. To enter your license plate number, touch Controls > Software > Enter License Plate. Once entered, you can enable or disable routing based on your license plate number by touching Controls > Navigation > License Plate Routing.

Automatic Navigation

NOTE: Automatic Navigation may not be available in all market regions and on all vehicle configurations.

Automatic Navigation can predict a destination when you get in your vehicle. When your phone's calendar is synced to Model S, and the calendar includes an event that takes place within two hours of when you get in your vehicle to drive, Automatic Navigation suggests the location of the event (assuming a valid address is associated with the event).

In addition, if you are Home and get in your vehicle on weekdays (Monday to Friday) from 5:00 AM to 11:00 AM, Automatic Navigation can automatically route you to your specified Work location (see Home, Work, and Favorite Destinations on page 126). Likewise, if you are at work on weekdays from 3:00 PM to 11:00 PM, Automatic Navigation can automatically route you to your specified Home location.

To enable Automatic Navigation, touch Controls > Navigation > Automatic Navigation. You must have your phone's calendar synced to Model S and the event must include a uniquely specified and valid address (see Phone and Calendar on page 135).

NOTE: Navigation instructions that you enter manually, or send to Model S, override routes suggested by Automatic Navigation.

Home, Work, and Favorite Destinations

If you frequently drive to a destination, you may want to add it as a favorite to avoid having to enter the location's name or address each time. When you add a destination as a Favorite, you can easily navigate to it by touching the navigation search bar and then touching Favorites and choosing it from your list of favorite destinations.

To add a destination to your Favorites list touch its pin on the map, then touch the star icon on the popup screen that appears. Enter a name (or leave as-is to accept the default name), then touch Add to Favorites. The star becomes solid and the destination is included on your Favorites list.

To delete a Recent or Favorite destination, touch it on the destination list and hold it down briefly until the X appears. Then touch the X to delete it from the list.

Home and Work locations also display under the map's search bar. Touch to set an address to the corresponding location. After entering the address, touch Save as Home or Save as Work. Then simply touch these shortcuts whenever you want to navigate home or to work.

To change or delete the address associated with Home or Work, press and hold its icon and in the popup screen that displays, enter a new address and touch Save as Home or Save as Work, or touch Clear Home or Clear Work.

NOTE: Based on your usage patterns, Model S may prompt you to save a location as Home or Work.

NOTE: Once a Home or Work location is saved, Model S may prompt you to navigate to your Work location in the mornings and to your Home location in the evenings and provide an estimated driving time based on current traffic conditions. See Automatic Navigation on page 126.

For security reasons, if you sell Model S, it is recommended that you delete your Home and Work locations. You can delete these individually or you can perform a factory reset to erase all personal data (touch Controls > Service > Factory Reset).

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Charging Locations

To display charging locations on the map, touch the map's search bar, then touch Charging. Charging locations are shown in a list (with the closest charging location at the top of the list) and represented by corresponding pins on the map. Touch a pin to display more information, navigate to it, or mark it as a favorite.

Touch the lightning bolt icons to specify the types of charging locations you want the map to include (by default, the map displays only superchargers):

Touch to include destination chargers.

Touch to include standard superchargers.

Touch to include high-powered superchargers.

NOTE: In some market regions, third-party fast chargers are also included as dark gray pins when you choose to display all charging stations.

The appearance of of a charging location's pin reveals status information about the location. Touch the pin to display details.

The Supercharger location is operational and the number displayed on the pin represents the number of available Supercharger stalls.

NOTE: A Supercharger located on your current navigation route is colored black (or white, if the touchscreen is in night mode).

The Supercharger location is experiencing a high volume of users and you may need to wait before charging.

The Supercharger location may be operating at a reduced capacity.

The Supercharger location may be closed.

The Supercharger location has no data available but should be operational.

The location is either a destination charging location, a third-party fast charger, or a public charging station that you have previously used. Touch to display more information such as usage restrictions and available charge current.

NOTE: When the map is zoomed out and more than one destination charging location is available in an area, the pin is round and displays the number of stations. Touch the pin to zoom in. Then you can touch an individual pin for details about a specific location.

Touch a charging location's pin to display a popup from which you can:

Determine it's exact location and approximate distance from your current location.

View amenities that are available at the charging location, including restrooms, restaurants, lodging, shopping, and Wi-Fi. On a supercharger popup, touch an amenity icon to search the surrounding area for the associated amenity.

Touch the navigation icon to navigate to the charging location.

NOTE: When navigating to a Supercharger (or third- party fast charger in some regions), Model S preconditions the Battery to prepare for charging. This ensures you arrive with an optimal Battery temperature, reducing the amount of time it takes to charge. In some circumstances (such as cold weather), it is normal for the motor(s) and components to make noise as it generates heat to warm the Battery (see Warming the Battery Before Supercharging on page 73).

Predicting Energy Usage

When navigating to a destination, Model S helps you anticipate your charging needs by calculating the amount of energy that remains when you reach your destination. When navigating, the map displays this calculation at the bottom of the expanded turn-by-turn direction list (see Navigating to a Destination on page 125). When the turn-by-turn direction list is compressed, touch the top of the list to expand it.

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127Using the Touchscreen

The calculation that predicts how much energy you will use is an estimate based on driving style (predicted speed, etc.) and environmental factors (elevation changes, wind speed and direction, ambient and forecasted temperatures, air density and humidity, etc.). As you drive, Model S continuously learns how much energy it uses, resulting in improved accuracy over time. It is important to note that Model S predicts energy usage based on the driving style of the individual vehicle. For example, if you drive aggressively for a period of time, future range predictions will assume higher consumption. Also, if you purchase a used Tesla vehicle, it is recommended that you perform a factory reset (Controls > Service > Factory Reset) to ensure the predicted energy is as accurate as possible.

Throughout your route, Model S monitors energy usage and updates the calculation. A popup warning displays at the bottom of the turn-by-turn direction list in these situations:

NOTE: Some factors that contribute to predicted energy (such as forecasted temperatures and wind speed) are available only when Model S has internet connectivity.

A yellow warning displays when you have very little energy remaining to reach your destination, requiring you to drive slowly to conserve energy. For tips on conserving energy, see Getting Maximum Range on page 68.

A red warning displays when you must charge to reach your destination.

To determine if you have enough energy for a round trip, touch the battery icon at the bottom of the turn-by-turn direction list to display an estimated calculation of your round trip energy usage.

Online Routing

Model S detects real-time traffic conditions and automatically adjusts the estimated driving and arrival times. In situations where traffic conditions will delay your estimated time of arrival and an alternate route is available, the navigation system can reroute you to your destination. You can also specify the minimum number of minutes that must be saved before you are rerouted. To turn this feature on or off, touch the map's settings icon (see Navigation Settings on page 125), then touch Online Routing.

Trip Planner

Trip Planner helps you take longer road trips with confidence. If reaching your destination requires charging, Trip Planner routes you through the appropriate Supercharger locations. Trip Planner selects a route and provides charging times to minimize the amount of time you spend driving and charging. To enable Trip Planner, touch the map's settings icon (see Navigation Settings on page 125), then touch Trip Planner.

When Trip Planner is enabled and charging is required to reach your destination, the turn-by-turn direction list includes Supercharger stops, recommended charging times at each Supercharger, and an estimate of how much energy will be available when you arrive at the Supercharger location.

NOTE: When navigating to a Supercharger or, in some regions, a third-party fast charger using Trip Planner, Model S may allocate some energy to pre-heat the Battery to arrive at the Supercharger or third-party fast charger with an optimal Battery temperature. This reduces charging time (see Warming the Battery Before Supercharging on page 73).

To remove Supercharger stops and display directions only, touch Remove all charging stops at the bottom of the turn-by-turn direction list. If you remove charging stops, the turn-by-turn direction list may display an alert indicating that charging is needed to reach your destination. To add Supercharger stops back to the turn- by-turn direction list, touch Add charging stops.

While charging at a Supercharger, the charging screen displays the remaining charging time needed to drive to your next Supercharger stop, or destination (if no further charging is needed). If you charge for a shorter or longer length of time, charging time at subsequent Supercharger stops is adjusted accordingly.

NOTE: You can also use the mobile app to monitor remaining charging time needed.

NOTE: If a Supercharger on your navigation route experiences an outage, Trip Planner displays a notification and attempts to reroute you to a different Supercharger location.

If Trip Planner estimates that you won't have enough energy for your round trip, and there are no Superchargers available on your route, Trip Planner displays an alert at the top of the turn-by-turn direction list notifying you that charging is needed to reach your destination.

Map Updates

As updated maps become available, they are automatically sent to Model S over Wi-Fi. To ensure you receive them, periodically connect Model S to a Wi-Fi network (see Connecting to Wi-Fi on page 149). The touchscreen displays a message informing you when new maps are installed.

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Overview

The Media Player displays on the touchscreen and is used to play various types of media. You can drag Media Player upward to expand it (allowing you to browse), and downward to minimize it so that just the Miniplayer displays. The convenient Miniplayer, which occupies the least amount of space on the touchscreen, displays what's currently playing and provides only the basic functions associated with what's playing.

Media Player displays content and options associated with the app (or source) you choose from the app launcher, or from the dropdown list that displays when you maximize Media Player:

NOTE: Media apps vary depending on market region. Some apps described may not be available in your market region, or may be replaced by different ones.

Radio: Choose from a list of available radio stations or touch the numeric keypad to directly tune the radio to a specific frequency. Touch the next or previous arrows to move from one frequency to the next (or previous).

Bluetooth: Play audio from a bluetooth- connected phone or USB device (see Playing Media from Devices on page 130).

Streaming: Play the audio streaming service available in your market region, if equipped.

Spotify: Play audio available on Spotify.

Caraoke: Sing along with various songs (see Caraoke on page 130).

TuneIn: Play audio available on TuneIn.

NOTE: You can show or hide any media app/source. See Media Settings on page 129.

When listening to internet radio or a music streaming service, the options available on the Media Player screen vary depending on what you are listening to. Touch the next (or previous) arrows to play the next (and in some cases previous) available station, episode, or track. You can also play next/previous using the left scroll button on the steering wheel.

Streaming services are available only when a data connection is available (for example, Wi-Fi or Premium Connectivity). For some media services, you can use a default Tesla account. For others, you may need to enter account credentials the first time you use it.

NOTE: Instead of launching a different media app, you can change the source from within the Media Player screen by choosing a source from the dropdown list on the left side.

NOTE: You can use voice commands to adjust media settings and preferences, such as volume control, playing certain songs, or switching the media source (see Voice Commands on page 140).

Volume Controls

Roll the scroll button on the left side of the steering wheel up or down to increase or decrease volume respectively. The scroll button adjusts the volume for media, voice commands, and phone calls.

You can also adjust the volume by touching the arrows associated with the speaker icon on the bottom corner of the touchscreen.

To mute the volume, press the left scroll button. Press again to unmute.

NOTE: Pressing the left scroll button during a phone call mutes both the sound and your microphone.

NOTE: If you're playing media and you receive a phone call, or the navigation system is speaking directions, the volume of what you are listening to is temporarily muted.

Media Settings

NOTE: The settings available vary depending on market region. Also, a setting may not be applicable to all audio sources.

When displaying an audio source screen, press the settings icon located in the search bar to access audio settings.

You can adjust these settings:

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129Using the Touchscreen

Tone: Drag the sliders to adjust the subwoofer and any of the five frequency bands (Bass, Bass/Mid, Mid, Mid/Treble, and Treble). If equipped with premium audio, you can adjust the level of sound immersion to make your music experience more engaging by dragging the immersive sound slider according to your preferences.

Balance: Drag the center circle to the location in Model S where you want to focus the sound.

Options: Set preferences for optional features. For example, you can turn DJ Commentary, Explicit Content, and Allow Mobile Control on or off.

Sources: Displays all available media sources and allows you to choose whether you want to show or hide each source. You may want to hide media sources that you never use. Once hidden, the media source does not appear on the drop down list in Media Player, nor will it appear in the app tray when you touch the App Launcher. You can re-display a hidden media source at any time by returning to this settings screen.

Searching Audio Content

Touch Media Player's magnifying glass icon to search for a particular song, album, artist, podcast, or station. You can also use voice commands to search hands-free (see Voice Commands on page 140).

Caraoke

In addition to various streaming services, your vehicle is equipped with Caraoke. To access Caraoke, navigate to Media Player and select the drop down menu to change the media source to Caraoke. Or add Caraoke as an app in the app launcher. You can browse through various songs and select the song you want to sing. Touch the microphone icon to enable or disable the song's main vocals. Disabling the microphone leaves only the song's instrumentals and background vocals. Touch the lyrics icon (located next to the microphone icon) to enable or disable the song's lyrics.

For a complete karaoke studio, microphones are available for purchase from Tesla online at http:// www.tesla.cn.

NOTE: Depending on vehicle configuration and market region, Caraoke may not be available on your vehicle.

WARNING: Never read Caraoke lyrics while driving. You must always pay attention to the road and traffic conditions. When driving, the Caraoke lyrics are intended only for use by a passenger.

Recents and Favorites

For most source content, recents and favorites display at the top for easy access.

To add a currently playing station, podcast, or audio file to your Favorites list, touch the Favorites icon on Media Player.

To remove an item as a favorite, touch the highlighted Favorites icon. You can also remove multiple favorites by expanding Media Player to show all favorites for the applicable type of source content. Then press and hold any favorite. An X appears on all favorites and you can then touch the X to remove them from your Favorites list.

Your recently played selections are updated continuously so you don't need to remove them.

NOTE: Selections you play on FM radio are not included in the Recents list.

Playing Media from Devices

You can play audio files from a Bluetooth-connected device (like a phone) or a USB-connected flash drive. When you connect a Bluetooth or USB device, Media Player includes the device as a media source.

USB Connected Flash Drives

Insert a flash drive into a front USB port (see USB Ports on page 17). Touch Media Player > USB, and then touch the name of the folder that contains the song you want to play. After you display the contents of a folder on the USB connected flash drive, you can touch any song in the list to play it. Or use the previous and next arrows in Media Player to scroll through your songs. You can also scroll to next/previous songs using the left scroll button on the steering wheel.

NOTE: To play media from a USB connection, Model S recognizes flash drives only. To play media from other types of devices (such as an iPod), you must connect the device using Bluetooth.

NOTE: Media Player supports USB flash drives with exFAT formatting (NTFS is not currently supported).

NOTE: Use a USB port located at the front of the center console. The USB connections at the rear of the console are for charging only.

Bluetooth Connected Devices

If you have a Bluetooth-capable device such as a phone that is paired and connected to Model S (see Pairing a Bluetooth Phone on page 135), you can play audio files stored on it. Choose Media Player's Phone source, touch the name of your Bluetooth-connected device, then touch CONNECT.

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Your Bluetooth device begins playing the audio file that is currently active on your device. If no audio file is playing, use your device to choose the audio file you want to listen to. When the chosen file begins to play, you can then use Media Player's next and previous icons (or use the left scroll button on the steering wheel) to play other tracks.

NOTE: To play media from a Bluetooth-connected device, ensure that access to the devices media is turned on (see Pairing a Bluetooth Phone on page 135).

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Overview

NOTE: Entertainment options vary by market region.

The touchscreen displays the Entertainment screen when you choose any of the following apps:

Theater: Play various video streaming services (such as Netflix, YouTube, Hulu, etc.) while parked.

Arcade: Want to game? Depending on the game, you may need to use the steering wheel buttons or a USB controller to play arcade games.

Toybox: Play in the Toybox while parked.

Browser: Access the web browser.

WARNING: Use entertainment features only when Model S is parked. Always pay attention to road and traffic conditions when driving. Using these features while driving is illegal and very dangerous.

NOTE: Many entertainment features can be easily accessed hands-free using voice commands (see Voice Commands on page 140).

Toybox

Select This... To Do This...

007 (air suspension vehicles only)

You are no longer a "Driver", you're a "Diver"! Touch Controls > Suspension to change your depth.

Boombox Joy to the world! If Model S is equipped with a Pedestrian Warning System, delight pedestrians with a variety of sounds from your vehicle's external speaker while in Park. See Boombox on page 133 for more details.

NOTE: Check local laws before use in public spaces.

Emissions Testing Mode

Holiday fun can come in surprising ways. Select your preferred fart style and target seat. For those lucky vehicles equipped with a Pedestrian Warning System, you can choose to broadcast externally when in Park. Use your turn signal or press the left scroll wheel when youre ready to release your prank.

Ludicrous Speed (P100D vehicles only)

Press and hold the Ludicrous setting (touch Controls > Driving > Acceleration > Ludicrous) for approximately five seconds. Touch Yes, bring it on! if you want to go fast. To display power and acceleration readings on the instrument panel, press either scroll button briefly until the available options are displayed. Then, roll the scroll button to highlight Readout then press the scroll button again.

Mars The map shows your Model S as a rover on the Martian landscape, and the About Your Tesla box displays SpaceX's interplanetary spaceship.

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Rainbow Charge Port

When Model S is locked and charging, press the button on the mobile connector ten times in quick succession. Neat, huh?

Rainbow Road Need more cowbell? Visit Rainbow Road by pulling the Autopilot stalk toward you four times in quick succession while Autosteer is enabled.

Romance Mode You cant roast chestnuts by an open fire in your car, but you can still cozy up with your loved ones by this virtual fireplace. While in Park, access Romance Mode from your Toybox. Queue the music and get your romance on!

Sketchpad Channel your inner Picasso. Show us what you got! Touch Publish to submit your artistic compositions to Tesla for critiquing.

TRAX It's never too late to follow your dream of becoming a world-famous DJ. With TRAX, you can turn your vehicle into your own personal music studio. While in Park, choose from an array of instruments and unique sounds to create the next hit song. Access TRAX through your Toybox on the touchscreen and get jamming. Microphone and headset not included (depending on vehicle configuration and market region, this may not be available on your vehicle).

The Answer to the Ultimate Question of Life, The Universe, and Everything

Rename your car to 42 (touch Controls > Software and touch the vehicle's name). Notice the new name of your Model S.

Boombox

Boombox, an app in Toybox, uses the Pedestrian Warning System (PWS) speaker (if equipped) to play media externally when Model S is parked. When Boombox is enabled, you can control external volume only when playing current media. You can customize sounds by plugging in a specifically-formatted USB drive.

NOTE: Check local laws before using Boombox in public places.

1. Play current media Available in Park only.

Internal and external volume control.

If Camp Mode is enabled in Climate Controls, you can exit the car and control the volume with the mobile app.

2. Megaphone When toggled on, you can project a modulated voice through the external speaker of Model S. Available in Park only.

External volume control.

3. Horn sound Available in Park only.

Settings can be adjusted only when in Park.

Selecting from a USB drive plays the first five seconds.

Formatting a USB drive for Boombox

You can add up to five custom Boombox sounds.

1. Using a computer, format a USB drive to exFAT, MS-DOS FAT (for Mac), ext3, or ext4 (NTFS is currently not supported) and upload audio files to a folder named Boombox. Supported file types: .wav and .mp3.

You can add as many files as you want to the folder, but you can only select from the first five, as listed alphabetically.

File names, of any length, can only contain these characters: a-z, A-Z, 0-9, ( . - _ ).

The drive should only contain one folder; it cannot be shared with Dashcam.

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2. Plug the USB drive into a front USB port.

3. Choose sounds from your USB drive by selecting them in the Boombox dropdown menus.

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Bluetooth Compatibility

You can use your Bluetooth-capable phone hands-free in Model S provided your phone is within operating range. Although Bluetooth typically supports wireless communication over distances of up to approximately nine meters, performance can vary based on the phone you are using.

Before using your phone with Model S, you must pair it. Pairing sets up Model S to work with your Bluetooth- capable phone (see Pairing a Bluetooth Phone on page 135).

You can pair up to ten Bluetooth phones. Unless you've specified a specific phone as a Priority Device or if the phone specified as Priority Device is not within range, Model S always connects to the last phone that was used (provided it is within range). To connect to a different phone, see Bluetooth Compatibility on page 135.

NOTE: On many phones, Bluetooth turns off if the phones battery is low.

NOTE: In addition to phones, you can pair other Bluetooth-enabled devices with Model S. For example, you can pair an iPod Touch, an iPad, an Android tablet, etc. from which you can play music.

Pairing a Bluetooth Phone

Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your contact list, recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired, Model S can connect to it whenever the phone is within range.

To pair a phone, follow these steps while sitting inside Model S:

1. Ensure both the touchscreen and the phone are powered on.

2. On your phone, enable Bluetooth and ensure it is discoverable.

NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.

3. Touch the Bluetooth icon located at the top of the touchscreen.

4. On the touchscreen, touch Add New Device > Start Search. A list of all available Bluetooth devices within operating distance displays on the Bluetooth settings screen.

5. Choose the phone with which you want to pair. Within a few seconds, the Bluetooth settings screen displays a randomly generated number. Your phone also display a number.

6. Check that the number displayed on your phone matches the number on the Bluetooths settings screen. Then, on your phone, confirm that you want to pair.

7. If prompted on your phone, specify whether you want to allow Model S to access your personal information, such as calendar, contacts and media files.

When paired, Model S automatically connects to the phone, and the Bluetooth settings screen displays the Bluetooth symbol next to the phones name to indicate that the connection is active.

You can display the Bluetooth settings screen at any time and change the settings associated with a connected device. For example, you can designate a connected phone as the Priority Device. This is useful in situations where you have connected more than one phone, and both phones are frequently used in Model S at the same time. Model S automatically attempts to connect to the priority device before others. If a priority device is not specified, or is not within range, Model S connects to the most recently used phone (if applicable).

For vehicles manufactured prior to approximately April 2018: If Bluetooth takes an exceptionally long time to pair, reset Bluetooth functionality by touching Controls > Service > Reset Bluetooth. You may need to wait a few minutes. Once reset, try pairing to Model S again. After you reset Bluetooth functionality, the vehicle may forget any previously paired devices.

Importing Contacts and Recent Calls

Once paired, use the Bluetooth settings screen to specify whether you want to allow access to your phones calendar, contacts and recent calls. If you allow access, you can use the phone app to make calls and send messages to people in your list of contacts and on your recent calls list (see Bluetooth Compatibility on page 135). Before contacts can be imported, you may need to either set your phone to allow syncing, or respond to a popup on your phone to confirm that you want to sync contacts. This varies depending on the type of phone you are using. For details, refer to the documentation provided with your phone.

NOTE: You can turn access to your contacts and recent calls on or off at any time by displaying the Bluetooth settings screen, choosing the phone, and then changing the associated access settings.

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135Using the Touchscreen

Unpairing a Bluetooth Phone

If you want to disconnect your phone and use it again later, simply touch Disconnect on the Bluetooth settings screen. If you no longer want to use your phone with Model S, touch Forget This Device. Once you forget a device, you must pair it again if you want to use it with Model S (see Pairing a Bluetooth Phone on page 135).

NOTE: Your phone automatically disconnects when you leave Model S.

Connecting to a Paired Phone

Model S automatically connects to a phone that you designated as Priority Device on the Bluetooth settings screen. If you have not set a phone as a priority, Model S connects to the last phone to which is was connected, provided it is within operating range and has Bluetooth turned on. If the last phone is not within range, it attempts to connect with the next phone that it has been paired with.

To connect to a different phone, touch the Bluetooth icon at the top of the touchscreen. The Bluetooth settings screen displays a list of paired phones. Choose the phone you want to connect to, then touch Connect. If the phone you want to connect to is not listed, you must pair the phone. See Pairing a Bluetooth Phone on page 135.

When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show that Model S is connected to the phone.

Using the Phone App

When your phone is connected to Model S using Bluetooth, and you have allowed access to information on your phone (see Importing Contacts and Recent Calls on page 135), you can use the phone app to display and make a hands-free call to anyone listed on your phone.

Calls- Displays recent calls in chronological order with the most recent call listed first.

Messages- Displays message in chronological order with the most recent message listed first. You can view, send, and receive text messages. Instead of typing a text message, touch the microphone button on the right side of the steering wheel to enter text using your voice.

WARNING: To minimize distraction and ensure the safety of vehicle occupants as well as other road users, do not view or send text messages when the vehicle is in motion. Pay attention to road and traffic conditions at all times when driving.

Contacts- Contacts are listed in alphabetical order and can be sorted by first name or last name. You can also choose a letter on the right side of the list to quickly scroll to the names that begin with the selected character. When you touch a name on your contacts list, the contact's available number(s) displays on the right pane, along with other available information (such as address). Touch the contact's number to make a call.

Favorites- Displays the contacts from your phone that you have identified as Favorites.

Calendar- Displays calendar entries from your phone (see Calendar on page 137). If an entry includes a phone number or an address, you can make a phone call, or navigate to a destination, by touching the corresponding information in the calendar entry.

Making a Phone Call

You can make a phone call by:

Speaking a voice command (see Voice Commands on page 140). Voice commands are a convenient, hands-free way to call or text your contacts.

Selecting a contact or recent call from the menu on your right scroll button (see Using Right Steering Wheel Buttons on page 40).

Touching a phone number shown in a list in the phone app - Contacts, Calls, or Calendar.

Using the Model S on-screen dialer in the Phone app's Calls list.

NOTE: If it is safe and legal to do so, you can also initiate a call by dialing the number or selecting the contact directly from your phone.

NOTE: You can also make a phone call by touching a pin on the map and choosing the phone number (if available) on the popup screen.

Receiving a Phone Call

When your phone receives an incoming call, the instrument panel and touchscreen display the callers number or name (if the caller is in your phones contact list and Model S has access to your contacts).

Touch one of the options on the touchscreen to Answer or Ignore the call. Depending on the phone you are using and what speakers you used for your most recent call, your phone may prompt you to choose which speakers you want to use for the incoming call.

WARNING: Stay focused on the road at all times while driving. Using or programming a phone while driving, even with Bluetooth enabled, can result in serious injury or death.

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WARNING: Follow all applicable laws regarding the use of phones while driving, including, but not limited to, laws that prohibit texting and require hands-free operation at all times.

In Call Options

When a call is in progress, you can display the call menu on the instrument panel by pressing the top button on the right side of the steering wheel. Then roll the right scroll button and choose an option (see Using Right Steering Wheel Buttons on page 40). To adjust the call volume, roll the steering wheel's left scroll button during a call.

In Call Options

When a call is in progress, the call menu displays on the touchscreen. Then roll the right scroll button to choose an option. To adjust the call volume, roll the steering wheel's left scroll button during a call.

Calendar

The calendar displays scheduled events from your phones (iPhone or Android) calendar for the current and next day. The calendar is conveniently integrated with the phone app so you can navigate to, or dial into, your next meeting.

Using the calendar requires that:

The Tesla mobile app is running, you are logged in, and the mobile app's Calendar Sync setting is turned on. The mobile app can then periodically (and automatically) send calendar data from your phone to Model S.

NOTE: To ensure you have access to all of the calendar's features, it is recommended that you use the most recent version of the mobile app.

Your phone is connected to Model S via Bluetooth (for privacy reasons, Model S displays calendar data only from a connected phone). In situations when your vehicle is not connected to a phone, touch Connect Phone on the calendar list.

Mobile access is turned on (Controls > Safety > Allow Mobile Access).

Both your phone and your vehicle have good connectivity.

If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to navigate to the event's location.

If an event has a uniquely specified address and takes place within two hours of you entering your vehicle and preparing to drive, Model S automatically routes you to the event's address (see Automatic Navigation on page 126).

Touch an event's information icon to display all notes associated with the event. If the notes include one or more phone numbers, the information icon shows a phone icon and the calendar displays the first phone number found. Touch to initiate a phone call. You can also initiate a phone call by touching any number in an event's notes popup screen (this is especially useful for conference calls). If notes include a web link, you can touch the link to open it in the Web browser.

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137Using the Touchscreen

NOTE: When Model S starts, you may hear the sound of the compressor as the air suspension systems reservoir fills with air.

Your Model S is equipped with Adaptive Air Suspension that offers superior ride quality and allows you to choose a softer or firmer ride based on your preference. When carrying loads, the system also maintains a level height between the front and rear. You can manually adjust the ride height to suit your circumstances (for example, you can raise Model S when you need extra ground clearance, such as when driving on a steep driveway or ramp, in deep snow, over large speed bumps, parking curbs, etc.).

If a fault is detected that reduces the performance of the adaptive air suspension system, a yellow indicator lights up on the instrument panel. If the problem persists, contact Tesla.

If a fault is detected that disables the adaptive air suspension system, a red indicator lights up on the instrument panel. Contact Tesla.

Adjusting Ride Height

CAUTION: Before adjusting the suspension height, ensure Model S is clear of all obstacles, above and below.

You can manually adjust the ride height by pressing the brake pedal touching Controls > Suspension on the touchscreen. The ride height settings that are available depend on your driving speed and other conditions (for example, the suspension does not lower if a door is open). The touchscreen also displays the approximate ground clearance for each setting. Drag the slider to choose from these options:

Very High - When set to Very High, the suspension automatically lowers to the default ride height* (Standard or Low) after driving approximately 30 meters or when driving speed reaches 24 km/h. To maintain the Very High setting for an unlimited distance until your driving speed reaches the speed threshold, touch Keep until 24 km/h.

High - When set to High, the suspension automatically lowers to the default ride height* (Standard or Low) after driving approximately 30 meters or when driving speed reaches 56 km/h. To maintain the High setting for an unlimited distance until your driving speed reaches the speed threshold, touch Keep until 56 km/h.

Standard - The Standard setting ensures optimum comfort and handling under all loading conditions.

Low - Lowering the height can improve aerodynamics, make it easier to load or unload cargo and passengers, and improve handling.

*If the Default Ride Height to Low setting is turned off, the ride height is adjusted between Standard and Low to balance ride comfort with handling and range. To optimize handling and range, turn on the Default Ride Height to Low setting.

CAUTION: Avoid driving aggressively (hard accelerations, sharp turns, etc.) when the suspension is set to High or Very High. Doing so can cause vibration and increase the possibility of damage.

Adaptive Suspension Damping

The settings associated with Adaptive Suspension Damping provide real-time adjustments to the suspension system to optimize both ride and handling. Choose from:

Comfort - Provides a gentler ride for a relaxed driving experience.

Auto - Adjusts to a wide range of roads and driving styles, providing a fluid yet well controlled ride.

Sport - Provides a firmer, more controlled ride that increases driver engagement and connection to the road.

Advanced - Can be used to fine tune the suspension by dragging individual sliders that adjust Ride Comfort and Handling.

Touch Show Suspension Data to display detailed information about the dampers for each wheel, including ride height, compression and rebound values, and body accelerations.

Use Comfort Damping in Autopilot (if equipped) - By default, damping automatically sets to the Comfort setting when using Autopilot, and reverts back to your chosen setting when Autopilot is no longer in use. Turn this setting off to disable this feature.

Real-time Visualization

The image of your Model S on the Suspension screen provides a real-time visualization of the status of the air suspension system. In addition to visually showing changes to the ride height, it displays Compression and Rebound lines that reflect how the suspension system is controlling the dampers for each wheel based on your chosen settings and changing road conditions. Both are controlled simultaneously. Touch Show Suspension Data to display detailed information about the dampers for each wheel, including ride height, compression and rebound values, and body accelerations.

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NOTE: The instrument panel can also display a real-time visualization of how the suspension system is dynamically adjusting each wheels damping to account for changing road conditions. To view, hold the respective steering wheel scroll button briefly until the available options are displayed. Roll the scroll button to highlight Suspension, then tap the scroll button.

Auto-Raising Locations

Whenever you raise the suspension to High or Very High, the location is automatically saved. By saving the location, you do not need to manually raise the suspension every time you arrive at a frequently-used location where you have previously raised the suspension. When you return to the saved location, Model S raises the suspension and the instrument panel displays a message indicating that the suspension is being raised.

When saving locations, Model S also saves the Keep until XX km/h setting (if specified).

NOTE: When returning to a saved location and driving faster than the High and Very High suspension settings allow, the suspension does not raise until Model S slows down.

NOTE: After leaving a saved location, the suspension automatically lowers. However, it may not lower until Model S meets the speed and distance threshold at which the suspension lowers.

NOTE: If Model S reaches a saved location and the existing suspension setting is already higher than the level that has been saved for that location, the ride height is not adjusted.

To remove an auto-raising location

If you do not want the suspension to automatically raise at a location, touch to deselect Always raise at this location in the popup that appears when you arrive at a saved location.

Self-Leveling

Model S equipped with air suspension automatically self- levels, even when power is off. To prevent damage when jacking or lifting the vehicle, you must activate Jack Mode to disable self-leveling (press the brake pedal and touch Controls > Service > Jack Mode). For more details, see Jack Mode on page 178.

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139Using the Touchscreen

Use voice commands to easily control settings and preferences without using the touchscreen. You can ask Model S to do just about anything, such as adjusting climate controls and media preferences. Available commands include most features that are managed by the touchscreen except driving-related commands, for example shifting drive modes.

Voice commands are designed to understand natural requests. You can use voice commands to:

Adjust climate preferences.

Tweak the windshield wiper speed and frequency.

Control various aspects of your vehicle.

Navigate to a location.

Call a contact.

Interact with apps and settings.

To initiate a voice command, touch the voice button on the right side of the steering wheel. When you hear a chime, make your request and the vehicle responds.

Examples of Voice Commands

Here is a list of example voice commands. This is not an exhaustive list. Tesla is constantly working to improve voice commands.

NOTE: To choose the language you want to use for voice commands, touch Controls > Display > Voice Recognition Language. Voice commands are not available in all languages.

Climate Controls

Adjust your climate preferences using voice commands:

"Make it cooler"

"Make it warmer"

"Turn on/off the driver's seat heater"

"Cool down the passenger"

"Direct airflow to my face"

"Sync climate"

"Increase/decrease the fan speed"

"Turn on/off rear defroster"

"Set the temperature/fan..."

"Turn on recirculate"

Windshield Wipers

Update the windshield wiper speed and frequency based on changing road and weather conditions:

"Speed up the wipers"

"Increase/decrease windshield wiper speed by..."

"Turn on/off the wipers"

Vehicle Controls

You can also modify various controls in your vehicle using voice commands:

NOTE: Your vehicle must be in Park to enable some voice commands (such as Sentry Mode, Dog Mode, etc.).

"Sentry Mode on/off"

"Keep my car safe"

"Lock/unlock the doors"

"Turn on Dog Mode"

"Fold/unfold the mirrors"

"Open/close charge port"

"Start/stop charging"

"Open service settings"

"Open the glovebox"

Navigation

To search for, or navigate to, a location, say:

"Where is [location]?"

"Drive to [location]"

"Navigate to [location]"

"Show nearby Superchargers"

"I'm feeling hungry/lucky" (see #unique_379 on page ).

"Stop navigation"

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"Mute voice guidance"

If you have defined a navigation address for your home or work locations, you can use a voice command to navigate there by saying "Navigate home" or "Take me to work".

Contacts

To call or text a contact on your Bluetooth-connected phone (see Phone and Calendar on page 135), say:

"Call [contact name/phone number]"

"Text [contact name/phone number]"

Media

To listen to and adjust your media preferences, say:

"Listen to [song name]"

"Lower/raise the volume"

"Skip to next"

"Pause/play song"

"Change the source to [media source]"

To improve voice command recognition accuracy, provide multiple cues in your command, such as artist and song.

Apps and Settings

Easily navigate through your apps and settings using voice commands:

"Open [Toybox/browser/theater/phone]"

"Search for..."

"The screen is too bright"

"Show me the Owner's Manual"

Some apps and settings are only accessible while in Park.

You can also file a bug report by saying "Report" , "Feedback", or "Bug report".

For a complete list of voice commands, go to https:// www.tesla.cn/support/voice-commands.

NOTE: Tesla is continuously improving the ability of Model S to recognize voice commands. To support these ongoing quality improvements, Tesla captures short voice recordings anonymously. To protect your privacy, these short recordings are not associated with your personal information or with your vehicle's identification number. Tesla assures that it is not possible to search any system for a recording associated with a specific customer or vehicle.

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141Using the Touchscreen

About the Security System

If Model S does not detect a key nearby and a locked door or trunk is opened, an alarm sounds. The headlights and turn signals also flash. To deactivate the alarm, press any button on the key fob.

To manually enable or disable the alarm system, touch Controls > Safety > Security Alarm. When enabled, Model S activates its alarm one minute after you exit, the doors lock, and a recognized key is no longer detected.

A battery-backed siren (if equipped) sounds in situations where a locked door or trunk is opened and Model S does not detect a key nearby. If you also want this siren to sound in situations where the vehicle detects motion inside the cabin, enable Tilt/Intrusion (see Tilt/Intrusion (if equipped) on page 142).

NOTE: If Model S is in Sentry Mode (see Using Sentry Mode on page 143), you must disable Sentry Mode before you can disable the Security alarm or the Tilt/ Intrusion alarm.

Tilt/Intrusion (if equipped)

The Security Alarm must be on to enable Tilt/Intrusion.

Tilt/Intrusion sounds the alarm in your vehicle if Model S detects motion inside the cabin, or is moved or tilted (for example, with a tow truck or jack). To enable, touch Controls > Safety > Tilt/Intrusion.

The intrusion sensor automatically disables in situations where the climate control system is operating when you leave your vehicle. To override, you can manually turn the Tilt/Intrusion Sensor on again after choosing Keep Climate On, Dog, or Camp Mode.

NOTE: If you plan to leave something that moves inside your locked vehicle, remember to turn off Tilt/Intrusion. If this setting is on, any motion detected inside Model S activates the intrusion alarm.

Enhanced Anti-Theft Upgrade (if equipped)

If your vehicle is equipped with the Enhanced Anti-Theft upgrade, the horn sounds in situations where a locked door or trunk is opened and Model S does not detect a key nearby. If Tilt/Intrusion is on, the horn also sounds if Model S detects motion inside the cabin or if the vehicle is moved or tilted (for example, with a tow truck or jack). To turn the Tilt/Intrusion detection system on or off, touch Controls > Safety > Tilt/Intrusion.

PIN to Drive

To increase security, you can prevent Model S from being driven until a 4-digit PIN (Personal Identification Number) is entered. To enable this setting, touch Controls > Safety > PIN to Drive and follow the on- screen prompts to create a driving PIN.

When enabled, in addition to entering the 4-digit driving PIN to drive, you must also use it to enter Valet mode for the first time and create the 4-digit valet PIN to enter and exit Valet mode. In Valet mode, Model S can be driven without the need for the valet to enter a driving PIN. The PIN to Drive setting is disabled whenever Valet mode is active.

If you forget your driving PIN, touch the link to enter your Tesla login credentials on the PIN to Drive popup, then follow the on-screen prompts.

NOTE: In the unlikely event that your touchscreen is unresponsive, you may be unable to enter the PIN. In this case, first try to restart the touchscreen (see Restarting the Touchscreen on page 44). If the touchscreen is still unresponsive, you can still bypass PIN to Drive by turning on Keyless Driving in the Tesla mobile app.

Glovebox PIN

For additional security, you can protect the contents in your glovebox with a 4-digit PIN. To enable this setting, touch Controls > Safety > Glovebox PIN and follow the on-screen prompts. When enabled, you are prompted to enter the PIN to open the glovebox. To disable this setting, select the toggle to disable and then enter the PIN.

If you forget your glovebox PIN, reset it by entering your Tesla login credentials, then follow the on-screen prompts.

NOTE: Using a Glovebox PIN allows the glovebox to be opened even when Model S is in Valet mode.

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NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Dashcam or Sentry Mode or the features may not operate exactly as described. Please note it is your sole responsibility to consult and comply with all local regulations and property restrictions regarding the use of cameras.

In addition to supporting Autopilot, the exterior cameras can record and store video footage of the vehicle's surroundings on a USB flash drive. This can be convenient in situations where you want a video recording of a particular incident. If set to AUTO, Dashcam saves video recordings of collisions when driving. On the other hand, if enabled, Sentry Mode is the alarm system that monitors the environment around your vehicle when it is locked and in Park. After an incident is detected, Sentry Mode responds according to the level of threat detected.

NOTE: Dashcam and Sentry Mode will not record video when Dashcam is OFF.

NOTE: To protect your privacy, video recordings are saved locally to onboard memory or the USB flash drive. Recordings are not sent to Tesla.

Using Dashcam

Dashcam records footage of your vehicle's surroundings only when Model S is powered on (see Starting and Powering Off on page 44). Dashcam does not record video when your vehicle is powered off. Use Dashcam to record driving incidents, such as a collision.

Dashcam requires a properly formatted USB flash drive, inserted into a front USB port (preferably in the glovebox) in order to store and retrieve footage (see USB Drive Requirements for Recording Videos on page 17).

Enable Dashcam by going to Controls > Safety > Dashcam and choose:

Auto: Dashcam automatically saves a recording to the USB flash drive in situations where Model S detects a safety event, such as a collision or airbag deployment. When Auto is selected, detection can vary and is subject to your vehicle's power, sleep, and Autopilot state.

NOTE: Several factors determine whether or not Dashcam automatically saves a recording of a safety event (for example, amount of force, whether or not airbags deployed, etc.). Do not rely on Dashcam to automatically record video of all safety events.

Manual: You must touch the Dashcam icon to save a recording of the most recent 10 minutes of driving to the USB flash drive.

On Honk: When you press the horn, Dashcam saves a recording of the most recent 10 minutes of driving to the USB flash drive.

Once enabled, you can manually save clips by touching:

The Dashcam icon in the app launcher while the vehicle is in Drive (you can add the Dashcam app to My Apps at the bottom of the touchscreen for easy access, see Customizing My Apps on page 7). The touchscreen displays a message confirming if the footage is saved. When Model S is in Park, touching the Dashcam icon brings up the Viewer.

The Dashcam icon at the top of the touchscreen.

The Dashcam controls are:

RECORDING: Shows that Dashcam is recording. To save video footage, touch the icon. To pause recording, press and hold the icon.

PAUSED: Shows that Dashcam is paused. To resume recording, touch the icon. To avoid losing video footage, pause Dashcam before removing the flash drive.

SAVED: Shows that footage is saved.

To view Dashcam footage, see Viewing Video Recordings on page 144.

Using Sentry Mode

When Sentry Mode is turned on, the cameras and sensors remain powered on and ready to record suspicious activity around your vehicle when Model S is locked and in Park.

To store and retrieve Sentry Mode footage, ensure that Dashcam is on and a properly formatted USB flash drive is inserted into a front USB port (preferably in the glovebox) (see Using Dashcam on page 143).

If you want Sentry Mode to automatically turn on every time you leave your vehicle, touch Controls > Sentry Mode > On. There are three additional settings for customization:

Exclude Home: Sentry Mode does not operate at the location you set as Home in your favorites list (see Home, Work, and Favorite Destinations on page 126), but operates at any other parking location.

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143Using the Touchscreen

NOTE: To set up your Home location, touch Navigate and hold down Home, then enter your address. Touch Save as Home.

Exclude Work: Sentry Mode does not operate at the location you set as Work in your Favorites list, but operates at any other parking location. Set your Work location the same way you set your Home location.

Exclude Favorites: Sentry Mode does not operate at any location in your Favorites list, but activates at any other parking location.

NOTE: To recognize a location listed as Home, Work, or a Favorite, Model S must be parked within 10 meters of the saved location.

NOTE: Sentry Mode will not record video when Dashcam is OFF.

To manually turn Sentry Mode on or off, touch the Sentry Mode icon at the top of your touchscreen.

Manually turning Sentry Mode on or off using the touchscreen or the mobile app overrides your Home, Work, or Favorite exclusion preferences until the next time you drive.

Alternatively, you can use voice commands or the Tesla mobile app. To enable Sentry Mode using voice commands, say "Keep Tesla safe," "Keep my car safe," "Sentry on," or "Enable Sentry" (see Voice Commands on page 140).

Sentry Mode requires your Battery to be at least 20% charged. If the Battery falls below 20%, Sentry Mode turns off and the mobile app sends you a notification. Power consumption may increase when Sentry Mode is active.

NOTE: Software updates cannot be installed when Sentry Mode is turned on.

CAUTION: Do not rely on Sentry Mode to protect Model S from all possible security threats. While it may help deter some threats, no security system can prevent all attacks.

To view Sentry Mode footage, see Viewing Video Recordings on page 144.

Standby, Alert, and Alarm States

While in Sentry Mode, Model S may shift through three states as a response to its surroundingsStandby, Alert, and Alarm:

Standby. Model S is automatically on standby when you activate Sentry Mode. The cameras constantly monitor the surrounding area for possible security threats.

Alert. If Sentry Mode detects a possible threat, such as someone very close to, or leaning on, Model S, Sentry Mode switches to the Alert state, where: Headlights briefly flicker.

The touchscreen displays a message indicating that cameras are recording.

Sentry Mode saves the most recent 10 minutes of footage prior to the triggered event to the USB flash drive (if available and installed).

Alarm. For major threats, Sentry Mode: Activates the security alarm and the audio system

generates a loud and unexpected sound.

Sends an alert to the mobile app on phones that are paired to Model S to inform you that the alarm state is triggered.

Saves the most recent 10 minutes of footage prior to the triggered event to the USB flash drive (if available and installed).

Returns to the Standby state after 30 seconds.

For vehicles manufactured after approximately April 2018: Saves up to two minutes of footage to the vehicle's internal storage for safekeeping which can be manually saved to a USB flash drive (if available and installed) using the Dashcam viewer.

CAUTION: Sentry Mode may not activate the security alarm in all situations involving damage to the vehicle. Sentry Mode uses many factors to determine whether to activate the security alarmall impacts may not be detected and the alarm may not activate in all situations.

NOTE: When the internal storage reaches full capacity, new recordings from Alert and Alarm events overwrite the older recordings.

Viewing Video Recordings

You can view recorded footage on the touchscreen when Model S is in Park. Touch the Dashcam icon located in the app launcher or the Dashcam icon at the top of the touchscreen. Touch the menu icon in the top corner of the screen. The tabs display a list of all video clips, organized by location and timestamp. Pause, rewind, fast forward, and delete video recordings as needed. You can also navigate to Controls > Safety > Delete Dashcam Clips to delete all dashcam and Sentry Mode footage, including recent and saved clips.

NOTE: Dashcam recording pauses when you launch the Viewer.

You can also view video footage by removing and inserting the USB flash drive into a computer and navigating to the TeslaCam (if equipped) folder.

The TeslaCam folder contains three sub-folders:

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Recent Clips: When recording, Dashcam continuously saves footage to Recent Clips in 60-minute cycles. Footage is overwritten every hour unless you manually save it. Four videos are recorded for each clip, one from each camera (front, rear, left, and right).

NOTE: Rear camera recordings are available only on vehicles manufactured after approximately February 2018.

Saved Clips: Contains all recordings that are saved using Dashcam.

Sentry Clips: Contains the last 10 minutes of footage from all Sentry Mode events that triggered an Alert or Alarm state. If storage space on the USB flash drive becomes limited, the oldest Sentry Clips are deleted to provide space for new ones. Once deleted, you cannot retrieve them.

When the USB flash drive runs out of storage space, video footage can no longer be saved. To prevent the flash drive from getting full, regularly move saved videos to another device and delete them from the flash drive.

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145Using the Touchscreen

About HomeLink

If your vehicle is equipped with the HomeLink Universal Transceiver, you can operate up to three Radio Frequency (RF) devices, including garage doors, gates, lights, and security systems.

NOTE: Depending on date of manufacture, market region, and options selected at time of purchase, some vehicles are not equipped with a HomeLink Universal Transceiver.

WARNING: Do not use the HomeLink Universal Transceiver with a device that does not have safety stop and reverse features. Using a device without these safety features increases the risk of injury or death.

Supported Modes

HomeLink supports three different transmit modes, which is how your vehicle and the RF device communicate. Selecting a transmit mode is determined by your RF device's compatibility:

Standard Mode: Use Standard Mode if your RF device is equipped with a remote control that must be used to operate the device (for example, a remote- controlled garage door). This mode is the most commonly used transmit mode for HomeLink devices.

D-Mode or UR-Mode: Use D-Mode or UR-Mode if the RF device does not have a remote control, and the receiver has a "Learn" button (may also be called "Program" or "Smart"). D-Mode and UR-Mode function similarly in that Model S communicates directly with the device's receiver as opposed to the remote control.

NOTE: D-Mode is used primarily in North America whereas UR-Mode is popular in Europe, the Middle East, and Asia. To determine the mode your device is compatible with, contact HomeLink (www.homelink.com or call 1-800-355-3515).

Each of your devices can be set to a different mode. For example, your garage door can be set to Standard Mode, your front gate can be set to D-Mode, etc. To change a transmit mode, touch the HomeLink icon at the top of the touchscreen and select the device you want to change. Then, select Program and choose the desired mode for your device. Confirm by touching Set Mode and follow the onscreen instructions.

For older vehicles, changing the mode for one device changes the mode for all devices, so be careful when changing transmit modes. Devices not compatible with your selected mode may not work. Touch the HomeLink icon at the top of the touchscreen, then touch Change Transmit Mode.

NOTE: Check the product information for your HomeLink device to determine which mode is compatible with your device.

Programming HomeLink

To program HomeLink:

1. Park Model S so that the front bumper is in front of the device you want to program.

CAUTION: Your device might open or close during programming. Therefore, before programming, make sure that the device is clear of any people or objects.

2. Check that the device's remote control has a healthy battery. Tesla recommends replacing the battery in the device's remote control before Programming HomeLink.

3. Touch the HomeLink icon at the top of the touchscreen.

4. Touch Create HomeLink.

5. Select the mode you wish to use: Standard, D-Mode, or UR-Mode (see Supported Modes on page 146).

6. On the touchscreen, enter a name for your device, then and touch Enter or Create HomeLink.

7. Touch Start and follow the onscreen instructions.

NOTE: If you see a screen called Train the receiver while programming the device, remember that this is a time-sensitive step. After pressing the Learn/ Program/Smart button on the device's remote control, you have only approximately 30 seconds to return to your vehicle and press Continue, and then press the trained HomeLink device name twice. Consider having an assistant to ensure you can complete this step within 30 seconds.

8. Once your device is programmed, touch Save to complete the programming.

9. Ensure HomeLink works as expected. In some cases, you may need to repeat the programming process multiple times before succeeding.

Once programmed, you can operate the device by touching its corresponding HomeLink icon on the touchscreen. HomeLink remembers the location of your programmed devices. When you approach a known location, the HomeLink control on the touchscreen automatically appears. When you drive away, it disappears.

NOTE: For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

HomeLink Universal Transceiver

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Auto Opening and Closing

To operate a HomeLink device without using the touchscreen, you can automate the device to open as you approach, and close as you drive away:

1. Touch the HomeLink icon at the top of the touchscreen, then choose the device you want to automate.

2. Select the Auto-open when arriving checkbox if you want the device to open as you approach.

3. Touch the arrows to specify the distance you want Model S to be from the device before it opens.

4. Select the Auto-close when leaving checkbox if you want the device to close as you drive away.

As you approach (or drive away from) a device that is set to operate automatically, the HomeLink status icon displays a count-down message to let you know when the device automatically opens or closes. In situations where you don't want the device to automatically open or close, touch Skip Auto-Open or Skip Auto-Close at any time during the count-down message.

NOTE: Do not rely on HomeLink to ensure the device fully closes.

Resetting the Location of the HomeLink Device

If you experience situations in which you sometimes drive up to your HomeLink device and it doesn't open, or the touchscreen does not display a notification as you approach a programmed device, you may need to reset the device's location. To do so, park as close as possible to the HomeLink device (garage door, gate, etc.) and display the HomeLink settings page by touching the HomeLink icon at the top of the touchscreen. Touch the name of the device you want to reset, then touch Reset Location.

Deleting a Device

To delete a HomeLink device, touch the HomeLink icon at the top of the touchscreen. Touch the name of the device you want to delete, then touch Delete.

NOTE: You can also perform a factory reset to erase your HomeLink settings, along with all other personal data (saved addresses, music favorites, imported contacts, etc.). See Erasing Personal Data on page 118.

NOTE: For security reasons, delete your HomeLink devices if you sell your Model S.

Troubleshooting HomeLink

Standard Mode

In Standard Mode, Model S records the RF signal from your HomeLink device's remote control. The touchscreen instructs you to stand in front of the vehicle, point the device's remote control at the front bumper, and press and hold the button until the headlights flash. When the headlights flash, Model S has learned the remote control and you can touch Continue on the touchscreen. If the headlights do not flash:

Check the batteries in the remote control. It is a good idea to replace the batteries before you start programming.

Ensure you are standing in front of Model S with the device's remote control positioned within five cm of the Tesla emblem.

Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold the button on the remote control for up to three minutes.

NOTE: Some HomeLink remote controls require multiple short presses (approximately one second each press) instead of one long duration press. If you are unsuccessful after multiple attempts of using long presses, try repeated presses of one second each.

D-Mode and UR-Mode

In D Mode and UR-Mode, the devices receiver learns Model S. The touchscreen instructs you to press the "Learn" button (may also be called "Program" or "Smart") on the device's receiver. If this does not work, refer to the following guidelines:

Park Model S with its bumper as close as possible to the garage door, gate, etc. that you are trying to program.

Make sure you are pressing the receiver's Learn/ Program/Smart button. For instructions on how to put the receiver into learning mode, refer to the product details provided with your RF device that you are trying to program.

If you see a screen called "Train the receiver" while programming the device, remember that this is a time-sensitive step. After pressing the Learn/ Program/Smart button on the device's remote control or receiver, you only have approximately 30 seconds to return to your vehicle, press Continue, then press the trained HomeLink device name twice. Consider having someone assist you with this step.

Most devices stay in learning mode for only three to five minutes. Immediately after pressing the device's Learn/Program/Smart button, follow the instructions displayed on the vehicle's touchscreen.

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For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

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Wi-Fi is available as a data connection method and is often faster than cellular data networks. Connecting to Wi-Fi is especially useful in areas with limited or no cellular connectivity. To ensure fast, reliable delivery of software and map updates, Tesla recommends leaving Model S connected to a Wi-Fi network whenever possible (for example, when parked overnight).

To connect to a Wi-Fi network:

1. Touch Controls > Wi-Fi icon at the top of the touchscreen. Model S begins to scan and display detected Wi-Fi networks that are within range.

NOTE: If a known Wi-Fi network does not appear in the list, move Model S closer to the access point or consider using a range extender.

2. Select the Wi-Fi network you want to use, enter the password (if necessary), then touch Confirm.

3. Model S connects to the Wi-Fi network. Whenever the network is within range, Model S connects to it automatically.

You can also connect to a hidden network that isn't shown on the list of scanned networks. Just touch Wi-Fi Settings, enter the name of the network in the resulting dialog box, select the security setting, then touch Add Network.

NOTE: If more than one previously connected network is within range, Model S connects to the one most recently used.

NOTE: At Tesla Service Centers, Model S automatically connects to the Tesla Service Wi-Fi network.

Hotspots and Connectivity

You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering (subject to fees and restrictions of your mobile carrier) to access the internet. To remain connected to Wi-Fi when shifting into Drive or Reverse, choose the connection from the Wi-Fi settings screen, then touch Remain connected in Drive.

Connecting to Wi-Fi

149Using the Touchscreen

Loading New Software

Tesla updates your vehicle's software wirelessly, constantly providing new features. Tesla recommends you install software updates at the earliest opportunity on your vehicle. To ensure the fastest and most reliable delivery of software updates, leave Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be connected to Wi-Fi to start an update (see Connecting to Wi-Fi on page 149).

Software updates are not performed when the following features are active:

Smart Preconditioning

Keep Climate On, Dog Mode, or Camp Mode

Sentry Mode

NOTE: On an as-needed basis, Tesla also sends software updates using a cellular connection.

WARNING: Do not attempt to use the vehicle while the software is being updated. Vehicle functions, including some safety systems, may be limited or disabled when a software update is in progress and you could damage the vehicle.

When a software update is available, a yellow clock icon appears at the top of the touchscreen. There are three ways you can install software updates:

Touch the yellow clock icon to display the scheduling screen, which prompts you to select a time to install the update (Set For This Time) or install it now (Install Now). Once scheduled, the yellow clock icon changes to a white clock icon until the update begins. At any time before the update begins, you can touch this clock icon to reschedule the update.

Touch Controls > Software to determine if an update is available for your vehicle. If available, touch Software Update Available to navigate to the scheduling screen, as mentioned above.

Start updates using the Tesla mobile app.

NOTE: Some software updates can take up to three hours to complete. Model S must be in Park while the software is being updated. To ensure the fastest and most reliable delivery of software updates, leave the Wi- Fi turned on and connected whenever possible (see Connecting to Wi-Fi on page 149).

The yellow clock icon becomes a green download icon when a software update is downloading. If a yellow download icon displays, a software update is available but your vehicle is not connected to Wi-Fi. Connect your vehicle to Wi-Fi to start the download.

Software Update Preferences

Tesla determines how, when, and where to send updates to vehicles based on various factors unique to each release. You can choose how quickly and often you receive software updates. To change your preference, touch Controls > Software > Software Update Preferences and choose either of these options:

Standard: Receive software updates using the normal rollout timeframe for your region and vehicle configuration. When a software release is made available it has generally been running on other customer vehicles for a period of time.

Advanced: Receive the latest software updates for your region and vehicle configuration at the earliest opportunity they are available. Keep in mind that although you receive updates at the earliest opportunity, you may not be in the first group of Tesla owners to receive the update. Choosing Advanced does not enroll your vehicle in Tesla's early access program.

NOTE: Tesla does not update software upon request for those wanting to receive the latest features and improvements. Selecting Advanced and consistently connecting to Wi-Fi (see Connecting to Wi-Fi on page 149) is the best way to receive the latest software updates.

NOTE: The software update screen persists until you install the update. You must install a software update as soon it becomes available. Any harm resulting from failure to install a software update is not covered by the vehicles warranty. Failure or refusal to install updates can cause some vehicle features to become inaccessible, digital media devices to become incompatible.

NOTE: Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process within Service.

NOTE: Reverting to a previous software version is not possible.

If the touchscreen displays a message indicating that a software update was not successfully completed, contact Tesla.

Charging

If Model S is charging when the software update begins, charging stops. Charging resumes automatically when the software update is complete. If you are driving Model S at the scheduled update time, the update is canceled and must be rescheduled.

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Viewing Release Notes

When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or new features. To display release notes about the current version of your vehicle's software at any time, touch Controls > Software > Release Notes.

Tesla strongly recommends reading all release notes. They may contain important safety information or operating instructions for your Model S.

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151Using the Touchscreen

The Tesla mobile app allows you to communicate with Model S remotely using your iPhone or Android phone.

NOTE: The information below may not represent an exhaustive list of the functions available on the Tesla mobile app. To ensure access to new and improved features, download updated versions of the mobile app as they become available.

To Use the Mobile App

To set up the Tesla mobile app to communicate with your Model S:

1. Download the Tesla mobile app to your phone.

2. Log in to the Tesla mobile app by entering your Tesla account credentials.

3. Enable mobile access to your Model S by touching Controls > Safety > Mobile Access (see Controls on page 113).

Your phone and vehicle must both be actively connected to cellular service to allow the mobile app to communicate with your vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an area with limited or absent cellular service, such as an indoor parking garage.

NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside Assistance policy.

NOTE: Tesla does not support the use of third party applications to contact Model S.

Overview

The Tesla mobile app's home screen allows you to:

See the name of your vehicle (if you have one).

View your vehicles estimated range.

See which drive mode the vehicle is in (Park, Reverse, Neutral, Drive).

Lock or unlock your vehicle.

Enable maximum defrost to warm your vehicle in cold conditions.

Check your vehicle's charging information and open or close the charge port.

NOTE: Twisting red lines next to the battery icon indicate that the Battery is actively heating up (including while charging or preparing to charge).

Open the front trunk.

View your vehicles odometer, VIN, and current firmware version.

Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media currently playing in the vehicle.

For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to the movie, show, or video you want to play on your phone and touch the share button. Share the video with the Tesla app and it appears on the touchscreen if Model S is in Park.

Profile

In the Profile tab located at the top corner of your phones screen (shown as an avatar icon), you can:

Switch to a different vehicle associated with your Tesla account, if you have access to more than one.

Navigate the Tesla Shop.

Access the Tesla inbox.

Manage your account information and view your order history.

View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security alarm has been triggered, charging updates, and new software updates. You can start updates from afar and check its progress.

Controls

The Controls tab allows you to do the following:

Open the front or rear trunk.

Lock or unlock Model S from afar.

Open or close the charge port.

Flash the lights or honk the horn to find where Model S is parked.

Enable Keyless Driving.

NOTE: Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you forgot your PIN or your touchscreen is unresponsive (see PIN to Drive on page 142).

Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see HomeLink Universal Transceiver on page 146).

Vent the windows.

Climate

You can check the interior temperature and heat or cool the cabin before driving (even if its in a garage), control the seat heaters, and defrost the windshield:

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Enable or disable defrost by swiping up the from bottom , which helps melt snow, ice, and frost on the windshield, windows, and mirrors.

Enable or disable Dog Mode or Camp Mode.

Customizing climate controls allows you to precondition the cabin to your desired temperature and turn on or off the steering wheel and seat heaters.

Vent of close the sunroof.Vent the windows.

Using the mobile app to precondition Model S also warms the Battery as needed. The mobile app will notify you once your vehicle has reached the desired preconditioning temperature.

NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the charge port latch so the charge cable can be removed or inserted.

Location

Locate Model S with directions, or track its movement across a map.

Summon

You can park or retrieve Model S using Summon (see Summon on page 99) or Smart Summon (see Smart Summon on page 102).

Schedule

Enable scheduled charging or departure, and precondition the vehicle. See Using Scheduled Charging on page 161 and Using Scheduled Departure on page 161 for more information.

Security

The Security tab allows you to do the following:

Enable or disable Sentry Mode (see Using Sentry Mode on page 143).

Enable or disable Valet Mode (see Valet Mode on page 38).

Enable or disable Speed Limit Mode and receive notifications when the vehicle's driving speed is within approximately 5 km/h of your selected maximum speed (see Safety on page 116).

Upgrades

View and purchase the latest upgrades available for your vehicle, such as full self-driving.

Service

See Schedule Service on page 164 for information on how to schedule service through the mobile app.

Roadside

View roadside resources and request roadside assistance (where applicable). For more information on Roadside Assistance, see Contacting Tesla Roadside Assistance on page 195.

Granting Access to a Second Driver

Add and remove access permission for an additional driver from the Tesla mobile app.

NOTE: Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered Tesla Account or use the app to create a new Tesla Account.

To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security > Add Driver and follow the onscreen instructions.

NOTE: The additional driver has access to all app features except purchasing upgrades.

To remove access, use the mobile app and go to Security > Manage Drivers and follow the onscreen instructions.

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High Voltage Components

1. Front Motor (All-Wheel Drive vehicles only)

2. Air Conditioning Compressor

3. Battery Coolant Heater

4. Forward Junction Box

5. High Voltage Busbars

6. On-board Charger

7. DC-DC Converter

8. Cabin Heater

9. High Voltage Battery

10. Charge Port

11. Rear Motor

WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high voltage components, cables or connectors. High voltage cables are typically colored orange for easy identification.

WARNING: Read and follow all instructions provided on the labels that are attached to Model S. These labels are there for your safety.

WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.

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Charging Equipment

Charging equipment designed specifically to charge your Model S is available from Tesla. A Tesla Wall Connector, which installs in your parking space, is the fastest way to charge Model S in daily use.

In most market regions, Model S is equipped with a Mobile Connector and the adapter(s) needed to plug into the most commonly used power outlets. When using the Mobile Connector, first plug the Mobile Connector into the power outlet, attach an adapter (if needed), and then plug in Model S. For more information about your Mobile Connector, see the Mobile Connector Owners Manual (available on the touchscreen). Additional adapters can be purchased from Tesla.

Tesla offers adapters (for example, J1772, CHAdeMO, and Combined Charging System (CCS)) to allow you to plug into the most commonly used public charging stations in your region. Open the charge port door using the touchscreen (see Charging Instructions on page 157), plug the adapter into the charging port on Model S, and then connect the station's charging connector to the adapter. For information on the charging equipment available for your region, go to www.tesla.cn, and then view the available charging options.

More details on public charging station adapters is available at https://www.tesla.cn/support/adapters.

Electric Vehicle Components

155Charging

About the High Voltage Battery

Model S has one of the most sophisticated battery systems in the world. The most important way to preserve the high voltage Battery is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is particularly important if you are not planning to drive Model S for several weeks.

NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and recharging the low voltage battery when necessary.

There is no advantage to waiting until the Batterys level is low before charging. In fact, the Battery performs best when charged regularly.

NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement (for example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses. Discharge-related expenses are not covered by the warranty or under the Roadside Assistance policy.

The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such as those at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is decreased when the Battery is too cold, when the Batterys charge is nearly full, and when the Battery conditions change with usage and age. These changes in the condition of the Battery are driven by battery physics and may increase the total Supercharging duration by a few minutes over time. You can minimize the amount of charge time by using Trip Planner to warm the Battery while driving to a Supercharger. See Trip Planner on page 128 for more information.

Battery Care

Never allow the Battery to fully discharge. Even when Model S is not being driven, its Battery discharges very slowly to power the onboard electronics. The Battery can discharge at a rate of approximately 1% per day, though the discharge rate may vary depending on environmental factors (such as cold weather), vehicle configuration, and your selected settings on the touchscreen. Situations can arise in which you must leave Model S unplugged for an extended period of time (for example, at an airport when traveling). In these situations, keep the 1% in mind to ensure that you leave the Battery with a sufficient charge level. For example, over a two week period (14 days), the Battery may discharge by approximately 14%.

Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete discharge, Model S enters a low-power consumption mode when the displayed charge level drops to approximately 0%. In this mode, the Battery stops

supporting the onboard electronics and auxiliary low voltage battery. Once this low-power consumption mode is active, immediately plug in Model S to prevent a jump-start and low voltage battery replacement.

NOTE: If Model S is unresponsive and does not unlock, open, or charge, the low voltage battery may be discharged. In this situation, try jump starting the low voltage battery (see Instructions for Transporters on page 196 for instructions on how to jump start the battery). If the vehicle is still unresponsive, contact Tesla.

Temperature Limits

For better long-term performance, avoid exposing Model S to ambient temperatures above 60 C or below -30 C for more than 24 hours at a time.

Energy Saving Feature

Model S has an energy-saving feature that reduces the amount of energy being consumed by the displays when Model S is not in use. On newer vehicles, this feature is automated to provide an optimal level of energy saving. However, on older vehicles, you can control the amount of energy being consumed by the displays by touching Controls > Display > Energy Saving. For more information on maximizing range and saving energy, see Getting Maximum Range on page 68.

Battery Warnings and Cautions

WARNING: The Battery has no parts that an owner or a non-Tesla authorized service technician can service. Under no circumstances should you open or tamper with the Battery. Always contact Tesla to arrange for Battery servicing.

CAUTION: If the Batterys charge level falls to 0%, you must plug it in. If you leave it unplugged for an extended period, it may not be possible to charge or use Model S without jump starting or replacing the low voltage battery. Leaving Model S unplugged for an extended period can also result in permanent Battery damage. If you are unable to charge Model S after attempting to jump start the low voltage battery, contact Tesla immediately.

CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add fluid. If the instrument panel warns you that the fluid level is low, contact Tesla immediately.

CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.

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Opening the Charge Port

The charge port is located on the left side of Model S, behind a door that is part of the rear tail light assembly. If your vehicle is equipped with two charge ports (an AC and a DC port), the ports are located behind a door on the left rear quarter panel in front of the rear tail light assembly. Park Model S to ensure that the charge cable easily reaches the charge port.

With Model S unlocked (or a recognized key is within range) and in Park, press and release the button on the Tesla charge cable to open the charge port door.

NOTE: If the charge cable is close to the charge port door, you can press the button on the charge cable to open the charge port door even when Model S is locked or a recognized key is not within range.

You can also open the charge port door using any of these methods:

On the touchscreen, touch the Charge Port icon (lightning bolt).

On the touchscreen, navigate to Controls > Charging > Open Charge Port.

Press the charge port door when Model S is unlocked or a recognized key is nearby (applies to Model S with one charge port only).

On the key fob, hold down the rear trunk button for 1-2 seconds.

Use voice commands to open the charge port door (see Voice Commands on page 140). You can also use voice commands to close the charge port door, and begin or stop charging.

NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of manufacture, your charge port may be slightly different.

Model S with one charge port:

Model S with two charge ports:

NOTE: The charge port lights up white when you open the charge port door. If you have a vehicle with two charge ports, the Tesla "T" lights up white when you open the charge port door. If you do not insert a charge cable into the charge port within a few minutes after opening the charge port door, the charge port door closes. If this happens, use the touchscreen to open the charge port door again.

Charging Instructions

157Charging

NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the charge port latch so the charge cable can be removed or inserted.

CAUTION: Do not try to force the charge port door open.

Plugging In

If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page 160).

To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then connect the station's charging connector to the adapter. The most commonly used adapter(s) for each market region are provided. Depending on the charging equipment you are using, you may need to start and stop charging using a control on the charging equipment.

If you are using the Mobile Connector, plug into the power outlet before plugging in Model S.

Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins automatically after Model S:

Engages a latch that holds the connector in place;

Shifts into Park (if it was in any other drive mode);

Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before charging begins.

NOTE: Whenever Model S is plugged in but not actively charging, it draws energy from the wall outlet instead of using energy stored in the Battery. For example, if you are sitting in Model S and using the touchscreen while parked and plugged in, Model S draws energy from the wall outlet instead of the Battery.

CAUTION: The connector end of the charge cable can damage the paint if you drop it onto Model S.

Charge Port Light

WHITE (OR LIGHT BLUE): The charge port door is open. Model S is ready to charge and the connector is not inserted, or the charge port latch is unlocked and the connector is ready to be removed.

BLUE: Model S detects that a connector has been plugged in.

BLINKING BLUE: Model S is communicating with the connector. Either Model S is preparing to charge, or a charging session is scheduled to begin at a specified future time.

BLINKING GREEN: Charging is in progress. As Model S approaches a full charge, the frequency of the blinking slows.

SOLID GREEN: Charging is complete.

SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.

BLINKING AMBER: Model S is charging at a reduced current (AC charging only).

RED: A fault is detected and charging has stopped. Check the instrument panel or touchscreen for an alert.

Charging Status

Charging status displays on the instrument panel when the charge port door is open.

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1. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting) available.

NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.

2. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled Charging and Scheduled Departure on page 161).

3. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 160).

NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to continue charging.

4. Charging rate: The maximum current available from the attached charge cable.

5. Range gained: Estimated increase in driving distance achieved in the charging session.

6. Charging: The current power of the charger.

If connected to a 3-phase power supply (if applicable in your region), the available current represents the current per phase and the 3-phase symbol displays.

During Charging

During charging, the charge port light (the Tesla "T" logo, in vehicles with two charge ports) pulses green, and the instrument panel displays real-time charging status. The frequency at which the green charge port light pulses slows down as the charge level approaches full. When charging is complete, the light stops pulsing and is solid green.

NOTE: If Model S is locked, the charge port light does not light up.

If the charge port light turns red while charging, a fault is detected. Check the instrument panel or touchscreen for an alert describing the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging resumes automatically when power is restored.

NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan operate as needed to keep the Battery cool.

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159Using the Touchscreen

NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for example, charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a message displays on the instrument panel. This is normal and ensures that the Battery stays within an optimum temperature range while charging to support longevity and optimum performance.

WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port while charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.

Stopping Charging

Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.

NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model S must be unlocked or able to recognize your key before you can disconnect the charge cable.

NOTE:

To disconnect the charge cable:

1. Press and hold the button on the connector handle to release the latch.

NOTE: You can also release the latch using the touchscreen or mobile app, or by pressing and holding the rear trunk button on the key fob. If your vehicle is equipped with a motorized charge port, you can also press the button to the left of the charge port to release the latch.

2. Pull the connector from the charge port.

To disconnect the charge cable when using an adapter at a public charge station:

1. Unlock Model S.

2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the public charging handle and pull both outwards, removing the handle and adapter at the same time.

NOTE: If the charging station handle separates from the adapter, leaving the adapter in Model S, use the touchscreen to unlock the charge port.

3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.

CAUTION: Tesla strongly recommends leaving Model S plugged in when not in use. This maintains the Battery at the optimum level of charge.

Charge Settings

Access charge settings by touching Controls > Charging when Model S is in Park. You can also touch the charge icon on the touchscreen to access charge settings.

1. Driving distance: Displays the total estimated driving distance available.

2. Set limit: Adjust the charge limit by dragging the arrow below the battery to indicate the level of charging you want. The setting you choose applies to immediate and scheduled charging sessions.

NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in the battery is not available because the battery is cold. This is normal and no reason for concern. When the battery warms up, the blue portion no longer displays.

You can further adjust charge settings:

Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or Unlock Charge Port to open the charge port door or to unlock the charge cable from the charge port. Use Stop Charging when you are finished charging.

Charge current at this location: The current automatically sets to the maximum current available from the attached charge cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the current (for example, you may want to reduce the current if you are concerned about overloading a domestic wiring circuit shared by other equipment). It is not possible to set the charging current to a level that exceeds the maximum available from the attached charge cable. When you change the current, Model S remembers the location. If you charge at the same location, you do not need to change it again.

NOTE: For 3-phase charging (if applicable in your region), the available current represents the current per phase (up to 32 amps). During charging, the right status flag displays the 3-phase symbol in front of the displayed current.

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NOTE: If Model S is charging and detects unexpected uctuations in input power, the charging current is automatically reduced by 25%. For example, a 40 amp current is reduced to 30 amps. This automatic current reduction increases robustness and safety in situations when an external problem exists (for example, a home wiring system, receptacle, adapter or cord is unable to meet its rated current capacity). As a precaution, when Model S automatically reduces current, it saves the reduced current at the charging location. Although you can manually increase it, Tesla recommends charging at the lower current until the underlying problem is resolved and the charging location can provide consistent power.

Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging, this displays either a departure time for when the vehicle should be preconditioned and/or charged by or a time to start charging (see Scheduled Charging and Scheduled Departure on page 161).

Supercharging: Displays supercharger usage fees, the location, the time that charging started, and a cost estimate for the session (see Supercharger Usage Fees and Idle Fees on page 162).

NOTE: To reduce congestion at high-usage supercharger sites, you may be limited to a maximum charge of 80% when not using Trip Planner (see Trip Planner on page 128).

Scheduled Charging and Scheduled Departure

Toggle between Scheduled Departure and Scheduled Charging by touching Controls > Charging > Switch to Scheduled Charging/Scheduled Departure when Model S is in Park.

NOTE: Scheduled Charging/Scheduled Departure settings are also available on the Climate Controls screen and in the Tesla mobile app.

Think of Scheduled Charging as "When do I want charging to start?" compared to Scheduled Departure Off-Peak Charging which is "When do I want charging to be complete?"

Scheduled Charging can be used together with Scheduled Departure Preconditioning but not with Scheduled Departure Off-Peak Charging.

Scheduled Charging/Scheduled Departure settings are automatically saved for each location.

NOTE: If you plug in Model S with both Off-Peak Charging and Scheduled Charging deselected, your vehicle charges immediately.

Using Scheduled Charging

Use Scheduled Charging to specify a daily time in which you want Model S to start charging.

With Scheduled Charging selected, enable the feature then set a daily time to start charging.

NOTE: Scheduled Charging starts charging immediately if Model S is plugged in up to 6 hours after the scheduled start time. However, if Model S is plugged in after six hours of the scheduled charging time, charging may not start until the scheduled time on the next day.

Using Scheduled Departure

Use Scheduled Departure to set a daily time when you want Model S to be ready to drive. Your vehicle automatically calculates when it needs to start preconditioning and/or charging. This ensures that charging is complete and/or the cabin climate and Battery are preconditioned by your departure time.

When Scheduled Departure is displayed, touch Schedule to set a daily time when you want Model S to be ready to drive. Specify a time, then touch Settings to enable one or both of the following departure features. When plugging in with Off-Peak Charging enabled, the vehicle briefly draws power (you may hear clicking) to calculate the necessary charging start time.

After youve specified your desired settings, touch Set. The touchscreen displays your scheduled departure time.

Preconditioning warms the Battery for improved performance and ensures a comfortable cabin climate at your set departure time.

NOTE: When Model S is not plugged in, preconditioning operates but only when the Battery's charge level is above 20%.

Off-Peak Charging delays charging and automatically starts charging in order to finish before your scheduled departure time while also ensuring to charge the Battery during off-peak hours to reduce energy costs. Touch Change Off-Peak Hours to customize the time when off-peak utility rates end.

NOTE: Choosing Off-Peak Charging can reduce energy costs even in market regions where off-peak utility rates are not applicable. For example, if charging starts as soon as you plug in, charging may complete much sooner. This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your departure time. Therefore, even if off-peak utility rates are not applicable to you, it is recommended that you set Off-Peak Hours to the same time as your departure time in order to reduce energy consumption.

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NOTE: If there is not enough time to reach the charge limit, charging starts immediately in order to charge as much as possible.

NOTE: Once charging has started and there is not enough time to complete charging during off-peak hours, charging continues until the charge limit is reached.

You can limit Preconditioning and Off-Peak Charging to weekdays only.

Supercharger Usage Fees and Idle Fees

When charging at a Tesla supercharger, information about the charging session displays at the bottom of the charging screen. This includes the location, the time that charging started, and a cost estimate for the session. When you stop supercharging, the estimated cost of the session displays until a new supercharging session begins. If free charging is applicable, the estimated cost displays as zero.

NOTE: Estimated cost may not reflect the final cost of the supercharging session. Final pricing for supercharging sessions can be found in your Tesla account.

When charging at a Tesla supercharger, you are subject to idle fees. Idle fees are designed to encourage drivers to move their vehicle from the Supercharger when charging is complete. Idle fees are in effect only when half or more of the Superchargers at a site are occupied. The Tesla mobile app notifies you when charging is almost complete, and again when charging is complete. Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five minutes of when charging completed.

Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of free credits, set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your account.

Manually Releasing Charge Cable

If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen, or mobile app) do not work, carefully follow these steps:

1. Ensure that Model S is not actively charging by displaying the charging screen on the touchscreen. If necessary, touch Stop Charging.

2. Open the rear trunk.

3. Open the flap on the left side of the trunk side trim.

4. Press and hold the charge port's manual release lever towards the front of the vehicle to unlatch the charge cable.

WARNING: Do not touch or attempt to remove the orange high voltage cover. Failure to follow these instructions can result in electric shock and serious injury.

NOTE: If your vehicle does not have a charge port manual release lever, discontinue this procedure and contact your nearest Service Center.

NOTE: The orientation of the manual release lever may vary depending on market region.

5. Pull the charge cable from the charge port.

6. Close the flap on the left side of the trunk side trim.

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CAUTION: The release lever is designed for use only in situations where the charge cable cannot be released from the charge port using the usual methods. Continuous use may result in damage to the release lever or charging equipment.

WARNING: Do not perform this procedure while your vehicle is charging or if any orange high voltage conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If you are uncertain as to how to safely perform this procedure, contact your nearest Service Center.

WARNING: Do not attempt to remove the charge cable at the same exact time as you begin to press the release lever towards the front of the vehicle. Always press the release lever towards the front of the vehicle and hold it before you begin to remove the charge cable from the charge port. Failure to follow these instructions can result in electric shock and serious injury.

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Software

Updating software is important to ensure proper operation and longevity of your vehicle's components. You must install a software update at the earliest opportunity. See Software Updates on page 150.

Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process within Service.

Service Intervals

Your vehicle should generally be serviced on an as- needed basis. However, Tesla recommends the following maintenance items and intervals, as applicable to your vehicle, to ensure continued reliability and efficiency of your Model S.

Brake fluid health check every 2 years (replace if necessary).

A/C desiccant bag replacement every 2 years.

Cabin air filter replacement every year.

HEPA filter replacement every year.

Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during winter

Rotate tires every 10,000 km or if tread depth difference is 1.5 mm or greater, whichever comes first

NOTE: The above intervals are based on normal driving behaviors and scenarios. Additionally, the above list should not be considered comprehensive and does not include consumable parts such as windshield wipers, brake pads, etc.

NOTE: Damages or failures caused by maintenance or repairs performed by non-Tesla certified technicians are not covered by the warranty.

Schedule Service

Scheduling a service visit through the mobile app is easy. After touching Schedule Service, select the type of service needed and follow the directions in the mobile app. Provide as much detail as possible, such as:

Photos, sound recordings, or videos.

Date(s), time(s), and time zone when the issue occurred.

Country of use and location.

Approximate speed the vehicle was traveling (if applicable).

Environmental conditions (rain, snow, cold, etc.).

Road name and type of road (if applicable).

Quality of lane markings (if applicable).

Applicable vehicle settings.

Identifiable symptoms.

Visit https://www.tesla.com/support/service-visits for more information on scheduling service.

Daily Checks

Check the Batterys charge level, displayed on the instrument panel or mobile app.

Check the condition and pressure of each tire (see Tire Care and Maintenance on page 166).

Check that all exterior lights, horn, turn signals, and wipers and washers are working.

Check for any unexpected indicator lights or vehicle alerts on the touchscreen or instrument panel.

Check the operation of the brakes, including the parking brake.

Check the operation of the seat belts (see Seat Belts on page 24).

Look for abnormal fluid deposits underneath Model S that might indicate a leak. It is normal for a small pool of water to form (caused by the air conditioning systems dehumidifying process).

Look around the exterior of Model S and immediately remove any corrosive substances (such as bird droppings, tree resin, tar spots, dead insects, industrial fallout, etc.) to prevent damage to the paint (see Cleaning on page 171).

Monthly Checks

Check windshield washer fluid level and top up if necessary (see Topping Up Windshield Washer Fluid on page 176).

Check that the air conditioning system is operating correctly (see Climate Controls on page 119).

NOTE: In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot weather, the air conditioning compressor can turn on even if you turned it off. This is normal because the systems priority is to cool the Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance. Also, even when not in use, you may hear Model S emit a whining noise or the sound of water circulating. These sounds are normal and occur when the internal cooling systems turn on to support various vehicle functions, such as maintaining the low voltage battery and balancing the temperature of the high voltage Battery.

WARNING: Contact Tesla immediately if you notice any significant or sudden drop in fluid levels or uneven tire wear.

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Fluid Replacement Intervals

Your Battery coolant does not need to be replaced for the life of your vehicle under most circumstances. Brake fluid should be checked every 2 years, replacing if necessary.

NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.

High Voltage Safety

Your Model S has been designed and built with safety as a priority. However, be aware of these precautions to protect yourself from the risk of injury inherent in all high-voltage systems:

Read and follow all instructions provided on the labels that are attached to Model S. These labels are there for your safety.

The high voltage system has no user-serviceable parts. Do not disassemble, remove or replace high voltage components, cables or connectors. High voltage cables are colored orange for easy identification.

If a collision occurs, do not touch any high voltage wiring, connectors, or components connected to the wiring.

In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.

WARNING: Always disconnect the charge cable before working underneath Model S, even if charging is not in progress.

WARNING: Keep your hands and clothing away from cooling fans. Some fans operate even when Model S is powered off.

WARNING: Some fluids (battery acid, Battery coolant, brake fluid, windshield washer additives, etc.) used in vehicles are poisonous and should not be inhaled, swallowed, or brought into contact with open wounds. For your safety, always read and follow instructions printed on fluid containers.

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Displaying Tire Pressures

You can display tire pressures on the instrument panel by using the right or left steering wheel buttons to display Car Status (see Using Left Steering Wheel Buttons on page 39 or Using Right Steering Wheel Buttons on page 40). You can also choose whether you want to display tire pressures using Bar or PSI by touching Controls > Display > Tire Pressure.

Maintaining Tire Pressures

Keep tires inflated to the pressures shown on the Tire Information label, even if it differs from the pressure printed on the tire itself. The Tire and Loading Information label is located on the center door pillar and is visible when the front door is open.

The Tire Pressure indicator light on the instrument panel alerts you if one or more tires is under- or over-inflated.

The Tire Pressure indicator light does not immediately turn off when you adjust tire pressure. After inflating the tire to the recommended pressure, you must drive over 25 km/h for a short amount of time to activate the Tire Pressure Monitoring System (TPMS), which turns off the Tire Pressure indicator light.

If the indicator light flashes for one minute whenever you power on Model S, a fault with the TPMS is detected (see TPMS Malfunction on page 169).

NOTE: Your vehicles tire pressures will drop in cold ambient temperatures. If the TPMS indicator light appears, inflate the tires before driving. The tires will lose one PSI for every 6 C drop in outside temperature. Proper tire pressures help protect tires from potholes and improve range when properly inflated.

WARNING: Under-inflation is the most common cause of tire failures and can cause a tire to overheat, resulting in severe tire cracking, tread separation, or blowout, resulting in unexpected loss of vehicle control and increased risk of injury. Under-inflation also reduces the vehicle's range and tire tread life.

WARNING: Check tire pressures using an accurate pressure gauge when tires are cold. It takes only about 1.6 kms of driving to warm up the tires sufficiently to affect tire pressures. Parking the vehicle in direct sunlight or in hot weather can also affect tire pressures. If you must check warm tires, expect increased pressures. Do not let air out of warm tires in an attempt to match recommended cold tire pressures. A hot tire at or below the recommended cold tire inflation pressure is dangerously under-inflated.

Checking and Adjusting Tire Pressures

Follow these steps when tires are cold and Model S has been stationary for over three hours:

1. Refer to the Tire Information label located on the front passenger center door pillar for the target tire pressure.

2. Remove the valve cap.

3. Firmly press an accurate tire pressure gauge onto the valve to measure pressure.

4. If required, add or remove air to reach the recommended pressure.

NOTE: You can release air by pressing the metal stem in the center of the valve.

5. Re-check pressure using the accurate tire gauge.

6. Repeat steps 3 and 4 as necessary until the tire pressure is correct.

7. Reinstall the valve cap to prevent dirt from entering. Periodically check the valve for damage and leaks.

Inspecting and Maintaining Tires

Regularly inspect the tread and side walls for any sign of distortion (bulges), foreign objects, cuts or wear.

WARNING: Do not drive Model S if a tire is damaged, excessively worn, or inflated to an incorrect pressure. Check tires regularly for wear, and ensure there are no cuts, bulges or exposure of the ply/cord structure.

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Tire Wear

Adequate tread depth is important for proper tire performance. Tires with a tread depth less than 3 mm are more likely to hydroplane in wet conditions and should not be used. Tires with a tread depth less than 4 mm do not perform well in snow and slush and should not be used when driving in winter conditions.

Model S is originally fitted with tires that have wear indicators molded into the tread pattern. When the tread has been worn down to 3 mm, the indicators start to appear at the surface of the tread pattern, producing the effect of a continuous band of rubber across the width of the tire. For optimal performance and safety, Tesla recommends replacing tires before the wear indicators are visible.

Tire Rotation, Balance, and Wheel Alignment

Tesla recommends rotating the tires every 10,000 km or if tread depth difference is 1.5 mm or greater, whichever comes first.

Tire rotation is an essential part of tire maintenance. It helps maintain an even treadwear pattern which enhances the tire's overall wear quality, decreases road noise and maximizes tire life.

Vehicles with staggered tires can be rotated side-to-side (left-to-right) but not front-to-back as the front and rear tire size is different.

Unbalanced wheels (sometimes noticeable as vibration through the steering wheel) affect vehicle handling and tire life. Even with regular use, wheels can get out of balance. Therefore, they should be balanced as required.

If tire wear is uneven (on one side of the tire only) or becomes abnormally excessive, check the alignment of wheels.

Punctured Tires

A puncture eventually causes the tire to lose pressure, which is why it is important to check tire pressures frequently. Permanently repair or replace punctured or damaged tires as soon as possible.

Your tubeless tires may not leak when penetrated, provided the object remains in the tire. If, however, you feel a sudden vibration or ride disturbance while driving, or you suspect a tire is damaged, immediately reduce your speed. Drive slowly, while avoiding heavy braking or sharp steering and, when safe to do so, stop the vehicle. Arrange to have Model S transported to a Tesla Service Center, or to a nearby tire repair center.

NOTE: In some cases, you can temporarily repair small tire punctures (under 6 mm) using an optional tire repair kit available from Tesla. This allows you to slowly drive Model S to Tesla or to a nearby tire repair facility.

WARNING: Do not drive with a punctured tire that has not been repaired, even if the puncture has not caused the tire to deflate. A punctured tire can deflate suddenly at any time.

Flat Spots

If Model S is stationary for a long period, tires can form flat spots. When Model S is driven, these flat spots cause a vibration which gradually disappears as the tires warm up and regain their original shape.

To minimize flat spots during storage, inflate tires to the maximum pressure indicated on the tire wall. Then, before driving, release air to adjust tire pressure to the recommended levels.

Improving Tire Mileage

To improve the mileage you get from your tires, maintain tires at the recommended tire pressures, observe speed limits and advisory speeds, and avoid:

Pulling away quickly, or hard acceleration.

Fast turns and heavy braking.

Potholes and objects in the road.

Hitting curbs when parking.

Contaminating tires with fluids that can cause damage.

Replacing Tires and Wheels

Tires degrade over time due to the effects of ultraviolet light, extreme temperatures, high loads, and environmental conditions. It is recommended that tires are replaced every six years, or sooner if required, even if tread depth is above the minimum.

When a tire set becomes worn, replace all four tires at the same time. Choose a Tesla-approved tire which is designed specifically for your vehicle. Most Tesla- approved tires can be identified with a Tx specification (for example, T0, T1, T2). Tesla-approved tires are designed to reduce road noise and optimize handling, ride, and range. Contact Tesla Service for information.

If tires need to be replaced early, for example due to a flat tire, we recommend replacing the tires in pairs unless the other tires are within 1.5 mm of tread depth of the new tire. When replacing tires, it is important to match the brand and model of the older tires. Always place a pair of new tires on the rear if all four tires are the same size. Always balance the wheel and tire after replacing a tire. Consult with a professional tire retailer and installer for further guidance.

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NOTE: Regardless of the number of tires replaced, a complete set of matching tires is recommended for optimum performance.

If tires other than those specified are used, ensure that the load and speed ratings marked on the tire (see Understanding Tire Markings on page 193) equal or exceed those of the original specification.

For the specification of the original wheels and tires installed on Model S, see Wheels and Tires on page 191.

If you replace a wheel, the TPMS (Tire Pressure Monitoring System) sensors need to be reset to ensure they provide accurate warnings when tires are under- or over-inflated (see Resetting the TPMS Sensors on page 169).

WARNING: For your safety, use only tires and wheels that match the original specification. Tires that do not match the original specification can affect the operation of the TPMS.

WARNING: Never exceed the speed rating of your vehicle's tires. The speed rating is shown on the sidewall of your tires (see Understanding Tire Markings on page 193).

Asymmetric Tires

Model S tires are asymmetric and must be mounted on the wheel with the correct sidewall facing outward. The sidewall of the tire is marked with the word OUTSIDE. When new tires are installed, make sure that the tires are correctly mounted on the wheels.

WARNING: Road holding is seriously impaired if the tires are incorrectly installed on the wheels.

Removing and Installing Aero Covers

If your Model S is equipped with aero covers, you must remove them to access the lug nuts.

To remove an aero cover:

1. Grasp the aero cover firmly with both hands.

2. Pull the aero cover toward you to release the retaining clips.

To install an aero cover:

1. Align the aero cover into position so that the notch at the base of the Tesla "T" is aligned with the tire's valve stem.

2. Push firmly around the perimeter of the aero cover until it fully snaps into place.

CAUTION: To prevent the aero cover from falling off, ensure that it is fully secured before driving.

Wheel Configuration

If you are installing new wheels or swapping them for different ones, update your vehicle's wheel configuration by touching Controls > Service > Wheel Configuration. This allows Model S to learn the new wheels and provide more accurate status updates on your vehicle. Select a wheel from the drop down menu that matches the new wheels you plan to install on Model S. Selecting new wheels in the wheel configuration also changes the wheels that appear on your vehicle's avatar on the touchscreen.

Ensure you are aware if your vehicle is equipped with staggered wheels, meaning the wheels are different sizes in the front and rear. Check the front and rear tire sizes marked on the tire sidewall to see if they match or are different sizes. If the wheels are staggered, take extra precaution to ensure the new wheels you install are staggered in the same way as the previous wheels.

NOTE: Changing your vehicle's wheel configuration can impact range estimates, tire pressure warning levels, and vehicle visualization.

WARNING: Only use Tesla-approved wheels when installing or swapping wheels. Using non Tesla- approved wheels can cause serious damage. Tesla is not liable for damage caused by using wheels not approved by Tesla.

Tire Pressure Monitoring

Each tire should be checked monthly when cold and inflated to the recommended pressures that are printed on the Tire Information label located on the front passenger door pillar (see Maintaining Tire Pressures on page 166). If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, determine the proper tire inflation pressure for those tires.

As an added safety feature, your vehicle has been equipped with a TPMS that displays a tire pressure telltale (Tire Pressure Warning) on the instrument panel when one or more of your tires is significantly under- or over-inflated. Accordingly, when the Tire Pressure indicator light displays on the instrument panel to alert you about tire pressure, stop and check your tires as soon as possible, and inflate them to the proper pressure (see Maintaining Tire Pressures on page 166). Driving on a significantly under-inflated tire causes the tire to

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overheat and can lead to tire failure. Under-inflation also reduces range efficiency and tire tread life, and may affect the vehicle's handling and stopping ability.

If Model S detects a fault with the TPMS, this indicator flashes for one minute whenever you power on Model S.

NOTE: Installing accessories that are not approved by Tesla can interfere with the TPMS.

WARNING: The TPMS is not a substitute for proper tire maintenance, including manually checking tire pressures and regularly inspecting the condition of tires. It is the driver's responsibility to maintain correct tire pressure, even if under- or over- inflation has not reached the level for the TPMS to trigger the Tire Pressure Warning on the instrument panel.

Resetting the TPMS Sensors

After replacing one or more wheels (but not after replacing a tire or rotating wheels), the TPMS sensors need to be reset to ensure tire pressure warnings are accurate.

On newer versions of Model S, the TPMS sensors are reset automatically after driving over 25 km/h for longer than 10 minutes. But for older versions, follow these steps:

1. Inflate all tires to their recommended pressures, as indicated on the Tire Information label located on the door pillar.

2. Get ready to drive for ten minutes, then touching Controls > Service > Reset TPMS Sensors.

3. Follow the onscreen instructions.

CAUTION: Selecting the incorrect wheel size may result in false tire pressure warnings. If a tire pressure warning displays, exit the vehicle, close the rear trunk and all doors, wait for the touchscreen to go black, then re-enter the vehicle and ensure that the correct wheel size is selected before touching Reset TPMS Sensors.

NOTE: On some older versions of Model S, when changing to 21" wheels, the TPMS may generate false tire pressure warnings. Bring Model S to a Tesla Service Center for further adjustment.

WARNING: Do not reset the TPMS sensors in an attempt to clear tire pressure warnings.

Replacing a Tire Sensor

If the Tire Pressure warning indicator displays frequently, contact Tesla to determine if a tire sensor needs to be replaced. If a non-Tesla Service Center repairs or replaces a tire, the tire sensor may not work until Tesla performs the setup procedure.

TPMS Malfunction

Model S has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly.

The TPMS malfunction indicator is combined with the tire pressure indicator light. When the system detects a malfunction, the indicator flashes for approximately one minute, then remains continuously lit. This sequence continues upon subsequent vehicle start-ups as long as the malfunction exists. When the TPMS malfunction indicator is on, the system might not be able to detect or signal under- or over-inflated tires as intended.

TPMS malfunctions can occur for a variety of reasons, including installing replacement or alternate tires or wheels that prevent the TPMS from functioning properly. Always check the TPMS malfunction indicator light after replacing one or more tires or wheels on your vehicle to ensure that the replacement tires or wheels allow the TPMS to continue to function properly.

NOTE: If a tire has been replaced or repaired using a different tire sealant than the one available from Tesla, and a low tire pressure is detected, it is possible that the tire sensor has been damaged. Contact Tesla to have the fault repaired as soon as possible.

Seasonal Tire Types

Understand Your Tire Type

The type of tires that your vehicle is originally equipped with depends on vehicle model and market region. It is important to understand the capabilities of your vehicle's tires and whether they are suited for summer, all-season, or winter driving. Check the information on the sidewall of a tire for information about a tire's performance characteristics (see Understanding Tire Markings on page 193)

Summer and All-Season Tires

Summer tires and all season tires are designed for maximum dry and wet road performance but are not designed to perform well in winter conditions. All- season tires are designed to provide adequate traction in most conditions year-round, but may not provide the

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same level of traction as winter tires in snowy or icy conditions. All-season tires can be identified by ALL SEASON" and/or "M+S (mud and snow) on the tire sidewall.

If driving in cold temperatures or on roads where snow or ice may be present, Tesla recommends using winter tires. If not equipped with winter tires, contact Tesla for winter tire recommendations.

WARNING: In cold temperatures or on snow or ice, summer and all-season tires do not provide adequate traction. Selecting and installing the appropriate tires for winter conditions is important to ensure the safety and optimum performance of your Model S.

Winter Tires

Use winter tires to increase traction in snowy or icy conditions. When installing winter tires, always install a complete set of four tires at the same time. Winter tires must be the same diameter, brand, construction and tread pattern on all four wheels. Contact Tesla for winter tire recommendations.

Winter tires can be identified by a mountain/snowflake symbol on the tire's sidewall.

When driving with winter tires, you may experience more road noise, shorter tread life, and less traction on dry roads.

Driving in Low Temperatures

Tire performance is reduced in low ambient temperatures, resulting in reduced grip and an increased susceptibility to damage from impacts. Performance tires (summer applications) have reduced traction in ambient temperatures below 5 C, and are not recommended in snow/ice conditions. Performance tires can temporarily harden when cold, causing you to hear rotational noise for the first few kilometers until the tires warm up.

Using Tire Chains

Tesla has tested and approved the following tire chains to increase traction in snowy conditions. Tire chains should only be installed on the rear tires. The approved tire chains can be purchased from Tesla.

Tire Size Recommended Chain

19" KONIG K-SUMMIT K45

Do not use tire chains on 21" tires.

When installing tire chains, follow the instructions and warnings provided by the tire chain manufacturer. Mount them evenly and as tight as possible.

When using tire chains:

Inspect the tire chains for loose fittings and damaged links before each use.

Set air suspension (if equipped) to Standard and turn off the Default Ride Height to Low setting (see Air Suspension on page 138).

Avoid heavily loading Model S (heavy loads can reduce the clearance between the tires and the body).

Do not drive the vehicle without the chains properly installed.

Drive slowly. Do not exceed 48 km/h.

Remove the tire chains as soon as conditions allow.

NOTE: Tire chains are prohibited in some jurisdictions. Check local laws before installing tire chains.

CAUTION: Air suspension (if equipped ) should remain in the Medium ride height setting to avoid damage.

CAUTION: Using non-recommended tire chains, or using tire chains on other sized tires can damage the suspension, body, wheels, and/or brake lines. Damage caused by using non-recommended tire chains, or incorrectly installing tire chains, is not covered by the warranty.

CAUTION: Never deflate your tires to put on tire chains. When re-inflated, the chains might fit too tightly and cause tire damage.

CAUTION: Ensure that the tire chains cannot touch suspension components or brake lines. If you hear the chains making unusual noises that would indicate contact with Model S, stop and investigate immediately.

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Cleaning the Exterior

To prevent damage to the paint, immediately remove corrosive substances (bird droppings, tree resin, dead insects, tar spots, road salt, industrial fallout, etc.). Do not wait until Model S is due for a complete wash. If necessary, use denatured alcohol to remove tar spots and stubborn grease stains, then immediately wash the area with water and a mild, non-detergent soap to remove the alcohol.

Keep the exterior cameras free of dirt, condensation, or obstructions. These substances can cause unclear pictures or Autopilot and safety features to stop working (see Cleaning a Camera on page 171).

Follow these steps when washing the exterior of Model S:

1. Rinse Thoroughly

Before washing, flush grime and grit from the vehicle using a hose. Flush away accumulations of mud in areas where debris easily collects (such as wheel wells and panel seams). If salt has been used on the highways (such as during winter months), thoroughly rinse all traces of road salt from the underside of the vehicle, wheel wells, and brakes.

2. Hand Wash Hand wash Model S using a clean soft cloth and cold or lukewarm water containing a mild, high-quality car shampoo.

CAUTION: Some cleaners and car shampoos contain chemicals that can cause damage or discoloration, especially to plastic trim pieces, lamps, or camera lenses. For example, some car cleaning formulas contain hydroxide or other highly alkaline or caustic ingredients that can damage exterior components. Damage or discoloration resulting from cleaning products is not covered by the warranty.

3. Rinse with Clean Water

After washing, rinse with clean water to prevent soap from drying on the surfaces.

4. Dry Thoroughly and Clean Exterior Glass

After washing and rinsing, dry thoroughly with a chamois. If necessary, dry the brakes by going on a short drive and applying the brakes multiple times.

Clean windows and mirrors using an automotive glass cleaner. Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces.

Cleaning a Camera

To ensure a clear picture, the camera lens must be clean and free of obstructions. Remove any build-up of dirt or debris by spraying water onto the camera lens with a spray bottle or pressure washer.

CAUTION: Do not attempt to remove dirt or debris by wiping an exposed lens with your hands or a cloth. This debris can damage the surface of the lens when rubbed against it during wiping.

CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.

Cautions for Exterior Cleaning

CAUTION: Do not wash in direct sunlight.

CAUTION: Do not use windshield treatment fluids. Doing so can interfere with wiper friction and cause a chattering sound.

CAUTION: Do not use hot water, detergents, or highly alkaline or caustic cleaning products, especially those containing hydroxide.

CAUTION: If using a pressure washer, maintain a distance of at least 30 cm between the nozzle and the surface of Model S. Avoid aiming the water jet directly at parking sensors (if equipped). Keep the nozzle moving and do not concentrate the water jet on any one area.

CAUTION: Do not aim water hoses directly at windows, door, or hood seals or at electronic modules or exposed cabling.

CAUTION: To avoid corrosive damage that may not be covered by the warranty, rinse away any road salt from the underside of the vehicle, wheel wells, and brakes. After cleaning the vehicle, dry the brakes by going on a short drive and applying the brakes multiple times.

CAUTION: Avoid using tight-napped or rough cloths, such as washing mitts. A high-quality microfiber cleaning cloth is recommended.

CAUTION: If washing in an automatic car wash, use touchless car washes only. These car washes have no parts (brushes, etc.) that touch the surfaces of Model S. Some touchless car washes use caustic solutions that, over time, can cause discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13. If unsure, check the product label or ask the staff at the car wash. Damage caused by improper washing is not covered by the warranty.

CAUTION: If washing in an automatic car wash, make sure the vehicle is locked. In addition, avoid using controls on the touchscreen that can result in accidentally opening doors or trunks while the vehicle is being washed. Any damage caused is not covered by the warranty.

Cleaning

171Maintenance

CAUTION: Ensure the wipers are off before washing Model S to avoid the risk of damaging the wipers.

CAUTION: Do not use chemical based wheel cleaners or pre-wash products. These can damage the finish on the wheels.

WARNING: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge port while Model S is charging. Failure to follow these instructions can result in serious injury or damage to the vehicle, charging equipment, or property.

Cleaning the Interior

Frequently inspect and clean the interior to maintain its appearance and to prevent premature wear. If possible, immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as microfiber) dampened with a mixture of warm water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.

Interior Glass

Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces. This can damage the reflective surface of the mirror and the heating elements in the rear window.

Airbags

Do not allow any substance to enter an airbag cover. This could affect correct operation.

Dashboard and Plastic Surfaces

Do not polish the upper surfaces of the dashboard. Polished surfaces are reflective and could interfere with your driving view.

Seats

Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.

Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain performance and an as-new appearance. Promptly treat dye transfer from clothing, such as indigo-dyed denim. Avoid contact with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test cleaners on an inconspicuous area before applying to visible surfaces.

If equipped with leather seats, note that leather is prone to dye-transfer which can cause discoloration, particularly on light colored leather. White and tan leather is coated with an anti-soiling treatment. Using detergents or commercially available leather cleaners and conditioners is not recommended because they can discolor or dry out the leather.

Vacuum cloth seats as needed to remove any loose dirt.

CAUTION: Aftermarket, non-Tesla seat covers may inhibit the sensitivity of a seat's occupancy sensors and may cause staining or damage.

Carpets

Avoid over-wetting carpets. For heavily soiled areas, use a diluted upholstery cleaner.

Seat Belts

Extend the belts to wipe. Do not use any type of detergent or chemical cleaning agent. Allow the belts to dry naturally while extended, preferably away from direct sunlight.

Door Seals

Wipe door seals with a damp cloth to remove any debris. Excessive debris on the door seals can cause paint damage when contacting surrounding surfaces. Avoid using alcohol wipes or any chemical products that can potentially deteriorate the coating on the door seals.

Touchscreen and Instrument Panel

Clean the touchscreen and instrument panel using a soft lint-free cloth specifically designed to clean monitors and displays. Do not use cleaners (such as a glass cleaner) or alcohol-based gel products (such as hand sanitizer) and do not use a wet wipe or a dry statically- charged cloth (such as a recently washed microfiber). To wipe the touchscreen without activating buttons and changing settings, you can enable Screen Clean Mode. Touch Controls > Display > Screen Clean Mode. The display darkens to make it easy to see dust and smudges. To exit Screen Clean Mode, press and hold HOLD TO EXIT.

Chrome and Metal Surfaces

Polish, abrasive cleaners, alcohol-based gel products (such as hand sanitizer), and hard cloths can damage the finish on chrome and metal surfaces.

Cleaning

172 MODEL S Owner's Manual

Cautions for Interior Cleaning

CAUTION: Using solvents (including alcohol), alcohol-based gel products (such as hand sanitizer), bleach, citrus, naphtha, or silicone-based products or additives on interior components can cause damage.

CAUTION: Statically-charged materials can cause damage to the touchscreen or instrument panel.

WARNING: If you notice any damage on an airbag or seat belt, contact Tesla immediately.

WARNING: Do not allow any water, cleaners, or fabric to enter a seat belt mechanism.

WARNING: Exposure to chemical cleaners can be hazardous and can irritate eyes and skin. Read and observe the instructions provided by the manufacturer of the chemical cleaner.

Polishing, Touch Up, and Body Repair

To preserve the cosmetic appearance of the body, you can occasionally treat the paint surfaces with an approved polish containing:

Very mild abrasive to remove surface contamination without removing or damaging the paint.

Filling compounds that fill scratches and reduce their visibility.

Wax to provide a protective coating between the paint and environmental elements.

Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen (available for purchase from Tesla). Use the touch-up pen after washing but before polishing or waxing.

Repair rock chips, fractures or scratches. Refer to https://www.tesla.com/support/body-shop-support for more information on repair locations and available services.

CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives. These can scour the surface and permanently damage the paint.

CAUTION: Do not use chrome polish or other abrasive cleaners.

Using a Car Cover

To preserve the cosmetic appearance of the body when Model S is not being used, use a genuine Tesla car cover. Car covers can be purchased from Tesla. See Parts and Accessories on page 179.

CAUTION: Use only a Tesla-approved car cover when Model S is plugged in. Using a non-Tesla car cover can prevent the Battery from being adequately cooled during charging.

Floor Mats

To extend the life of your carpet and make them easier to clean, use genuine Tesla floor mats (see Parts and Accessories on page 179). Maintain floor mats by regularly cleaning them and checking that they are properly attached. Replace floor mats if they become excessively worn.

WARNING: To avoid potential interference with a foot pedal, ensure that the drivers floor mat is securely fastened, and never place an additional floor mat on top of it. Floor mats should always rest on top of the vehicle carpeting surface and not on another floor mat or other covering.

Cleaning

173Maintenance

Checking and Cleaning Wiper Blades

Periodically clean the edge of the wiper blades and check the rubber for cracks, splits, and roughness. If damaged, replace the blade immediately to prevent damage to the glass and improve visibility.

Contaminants on the windshield, or on the wiper blades, can reduce the effectiveness of the wipers. Contaminants include ice, wax spray from car washes, washer fluid with bug and/or water repellent, bird droppings, tree sap, and other organic substances.

Follow these guidelines for cleaning:

Clean the windshield and wiper blades using washer fluid, isopropyl (rubbing) alcohol, or non-abrasive glass cleaner approved for use on automotive glass and rubber. Inappropriate products can cause damage or smears, and create glare on the windshield.

Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade. Do not lift a wiper arm beyond its intended position.

If the wipers remain ineffective after cleaning, replace the wiper blades.

Replacing Wiper Blades

For optimum performance, replace the wiper blades at least once a year. Replacement blades must meet the following criteria:

The blade on the driver's side must be 650 mm long and 500 mm long for the blade on the passenger's side.

Ensure the connector on the replacement blade is the same as the original blade. Different connectors may prevent the replacement blade from connecting to the wiper arm on the vehicle.

You can purchase replacement wiper blades on http:// www.tesla.com

NOTE: Only install replacement blades that are identical to the original blades. Using inappropriate blades can damage the wiper system and windshield.

To replace the wiper blades:

1. Shift into Park and turn off the wipers.

2. Touch Controls > Service > Wiper Service Mode > ON to move the wipers to the service position.

3. Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade.

CAUTION: Wiper blades do not lock into a lifted position. Do not lift a wiper arm beyond its intended position.

4. Place a towel between the wiper arm and windshield to avoid scratching or cracking the windshield.

5. Hold the wiper arm and press the locking tab while sliding the blade down the arm.

6. Align the new wiper blade on the wiper arm and slide it toward the end of the wiper arm until it locks into place.

7. Turn Wiper Service Mode off to return the wipers to their normal position.

Cleaning Washer Jets

The position of the windshield washers is set at the factory and should never need adjusting.

If a windshield washer becomes blocked, use a thin strand of wire to clear any blockages from the nozzles.

WARNING: Do not operate the washers while cleaning Model S. Windshield washer fluid can irritate eyes and skin. Read and observe the washer fluid manufacturers instructions.

Wiper Blades and Washer Jets

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Removing the Maintenance Panel

To check fluid levels, remove the maintenance panel:

1. Open the hood.

2. Pull the maintenance panel upward to release the clips that hold it in place.

CAUTION: The maintenance panel protects the front trunk from water. When re-attaching, make sure it is fully seated.

Checking Battery Coolant

Your Battery coolant should not need to be replaced for the life of your vehicle under most circumstances. However, if the quantity of fluid in the cooling system drops below the recommended level, the instrument panel displays a warning message. Stop driving Model S as soon as safety permits and contact Tesla.

Fluid Level Check

On a Rear Wheel Drive Model S, you can check the fluid level visually. BUT DO NOT REMOVE THE FILLER CAP AND DO NOT ADD FLUID. Doing so can result in damage not covered by the warranty. To check the fluid level, park Model S on level ground. When Model S is cool, remove the maintenance panel (see Removing the Maintenance Panel on page 175). The fluid level can be seen by looking at the outside marks on the side of the reservoir.

The fluid level should be between the MIN and the MAX marks. If you notice that the fluid level has dropped significantly, contact Tesla before using Model S.

Do Not Top Up Battery Coolant

WARNING: Battery coolant can be hazardous and can irritate eyes and skin. Under no circumstances should you remove the filler cap and/or add coolant. If the instrument panel warns you that the fluid level is low, contact Tesla immediately.

To maximize the performance and life of the Battery, the cooling system uses a specific mixture of G-48 ethylene- glycol coolant (HOAT). Contact Tesla for more specific information about the coolant.

Checking Brake Fluid

WARNING: Contact Tesla immediately if you notice increased movement of the brake pedal or a significant loss of brake fluid. Driving under these conditions can result in extended stopping distances or complete brake failure.

A red brake indicator on the instrument panel alerts you if the quantity of fluid in the brake reservoir drops below the recommended level. If it displays while driving, stop as soon as safety permits by gently applying the brakes. Do not continue driving. Contact Tesla immediately.

Fluid Level Check

Tesla checks the brake fluid level and health at the regularly scheduled maintenance intervals. To check the fluid level yourself, park Model S on level ground. When Model S is cool, remove the maintenance panel (see Removing the Maintenance Panel on page 175).

Fluid Reservoirs

175Maintenance

Check the fluid level visually by looking at the outside marks on the side of the reservoir without removing the filler cap.

The brake fluid level should always be between the MIN and the MAX marks.

NOTE: Although brake fluid level drops slightly during normal use as a result of brake pad wear, it should not drop below the MIN mark.

Topping Up the Brake Fluid

Do not top up your brake fluid. The following instructions are provided for information purposes and future reference only:

1. Clean the filler cap before removing it to prevent dirt from entering the reservoir.

2. Unscrew the cap and remove it.

3. Top up the reservoir to the MAX mark using the appropriate brake fluid.

4. Reinstall the filler cap, ensuring it is fully secured.

WARNING: Only use new fluid from a sealed air- tight container. Never use previously used fluid or fluid from a previously opened containerfluid absorbs moisture which decreases braking performance.

WARNING: Brake fluid is highly toxic. Keep containers sealed and out of the reach of children. In the event of accidental consumption, seek medical attention immediately.

CAUTION: Brake fluid damages painted surfaces. Immediately soak up any spills with an absorbent cloth and wash the area with a mixture of car shampoo and water.

Topping Up Windshield Washer Fluid

The only reservoir into which you can add fluid is the windshield washer fluid reservoir, which is located behind the front trunk. When the level is low, a message displays on the instrument panel.

To top up the washer fluid:

1. Open the hood.

2. Clean around the filler cap before opening it to prevent dirt from entering the reservoir.

3. Open the filler cap.

4. While avoiding spilling, fill the reservoir until the fluid level is visible just below the filler neck.

5. Wipe up any spills immediately and wash the affected area with water.

6. Reinstall the filler cap.

NOTE: Some national or local regulations restrict the use of Volatile Organic Compounds (VOCs). VOCs are commonly used as antifreeze in washer fluid. Use a washer fluid with limited VOC content only if it provides adequate freeze resistance for all climates in which you drive Model S.

CAUTION: Do not add formulated washer fluids that contain water repellent or bug wash. These fluids can cause streaking, smearing, and squeaking or other noises.

WARNING: In temperatures below 4 C, use a washer fluid with antifreeze. In cold weather, using a washer fluid without antifreeze can impair visibility through the windshield.

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WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by the washer fluid manufacturer.

Fluid Reservoirs

177Maintenance

Jacking Procedure

Follow the steps below to lift Model S. Ensure that any non-Tesla repair facility is aware of these lifting points.

1. Position Model S centrally between the lift posts.

2. If your Model S is equipped with air suspension, it automatically self-levels, even when power is off (see Jack Mode on page 178). Use the touchscreen to set the suspension as follows: Touch Controls > Suspension.

Press the brake pedal, then touch Very High to maximize the height of the suspension.

Touch Controls > Service > Jack Mode to disable self-leveling.

3. Position the lift arm pads under the designated body lift points at the locations shown.

WARNING: DO NOT position the lift arm pads under the Battery or side rails, as shown in red.

4. Adjust the height and position of the lift arm pads to ensure that they are correctly located.

5. With assistance, raise the lift to the desired height, ensuring the lift arm pads remain in their correct positions.

6. Engage any lift safety locks. Follow the lift manufacturer's instructions.

NOTE: Jack mode cancels when Model S is driven over 7 km/h.

NOTE: Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a curb).

WARNING: The air suspension system automatically self-levels, even when power is off. You MUST disable this system by engaging Jack mode before lifting or jacking. If you do not disable the air suspension, Model S can attempt to self-level, causing serious damage, bodily injury, or death.

WARNING: Never raise Model S when the charge cable is connected, even if charging is not in progress.

WARNING: Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury, or death.

CAUTION: DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body lift points only. The locations shown are the only approved lifting points for Model S. Lifting at any other points can cause damage. Damage caused by incorrectly lifting Model S is not covered by the warranty.

Jack Mode

If Model S is equipped with air suspension, it automatically self-levels, even when power is off. To prevent damage when jacking or lifting the vehicle, you must activate Jack mode to disable self-leveling. Jack mode prevents the self-leveling that occurs even when Model S is powered off.

Press the brake pedal, then touch Controls > Service > Jack Mode.

To deactivate, touch Jack Mode again.

NOTE: Jack Mode automatically cancels when you drive over 7 km/h.

NOTE: Model S also sets Jack mode automatically if it detects that the vehicle cannot lower to its target height, or if it detects that an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a curb).

Jacking and Lifting

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Parts, Accessories, and Modifications

Use only genuine Tesla parts and accessories. Tesla performs rigorous testing on parts to ensure their suitability, safety, and reliability. Purchase these parts from Tesla, where they are professionally installed and where you can receive expert advice about modifications to Model S. Accessories are available for purchase from Tesla stores or online at www.tesla.cn.

NOTE: Some accessories may not be available in your market region.

Tesla is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use non-Tesla parts on Model S.

WARNING: Installing non-approved parts and accessories, or performing non-approved modifications, can affect the performance of Model S and the safety of its occupants. Any damage caused by using or installing non- approved parts, or by performing non-approved modifications, is not covered by the warranty.

WARNING: Tesla does not accept liability for death, personal injury or damage that occurs if you use or install non-approved accessories or make non-approved modifications.

Body Repairs

If your Model S is in a collision, contact Tesla or a Tesla- approved Body Shop to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.

Some repair shops and insurance companies might suggest using non-original equipment or salvaged parts to save money. However, these parts do not meet Tesla's high standards for quality, fit and corrosion resistance. In addition, non-original equipment and salvaged parts (and any damage or failures they might cause) are not covered by the warranty.

Using RFID Transponders

Model S has a metallic coating on the windshield that can interfere with signals sent from RFID transponders used by many toll systems. Most Model S vehicles, depending on date of manufacture, include an area in the windshield in which the metallic coating is cut out to accommodate transponders. This area, located on the right side of the rear view mirror, is the best location to mount a transponder. If your vehicle does not include this cut out area, mount the transponder to the rear window.

NOTE: You can also attach a weather-proof transponder to the front license plate.

WARNING: When attaching a tag to the windshield, you must ensure that it does not obstruct the driver's vision. Failure to do do could result in serious injury and/or death.

Parts and Accessories

179Maintenance

Vehicle Identification Number

You can find the VIN at the following locations:

Touch Controls > Software.

Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.

Printed on the Product Plate, located on the door pillar. The Product Plate is located on the right side door pillar and can be seen when the front passenger door is open.

On vehicles manufactured as of August 2015, the VIN is stamped on the chassis and can be seen by removing the sill panel on the front passenger door by gently prying it upward using a flat-bladed tool.

CAUTION: Removing the sill panel to view the VIN is not recommended because damage is likely to occur. The panel is held in place with fragile clips that break easily. Damage caused by removing the sill panel is not covered by the warranty.

On vehicles manufactured as of July 2017, the VIN is stamped into the right side door pillar and can be seen when the passenger door is open.

The VIN can also be read using an Onboard Diagnostics II (OBD-II) code reader or scanner. For instructions, refer to the documentation provided by the manufacturer of the OBD-II code reader or scanner. The ODB-II diagnostic port is located under the dashboard on the driver's side of the vehicle.

Identification Labels

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Identification Labels

181Specifications

Vehicle Labeling

It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight Rating) and GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to Model S.

On vehicles manufactured before July 2017, both labels are located on the right side door pillar and can be seen when the front passenger door is open.

On vehicles manufactured as of July 2017, the Product Plate label is located on the right side door pillar and can be seen when the front passenger door is open. The Tire and Loading Information Label is located on the left side door pillar (as shown below), and can be seen when the driver's door is open.

1. Tire Information Label

2. Product Plate

WARNING: Overloading Model S has an adverse effect on braking and handling, which can compromise your safety or cause damage.

CAUTION: Never load more than 300 lbs (136 kg) in the front trunk. Doing so can cause damage.

CAUTION: Never load more than 175 lbs (80 kg) in the upper compartment of the rear trunk or more than 285 lbs (130 kg) in the lower compartment. Doing so can cause damage.

CAUTION: Never store large amounts of liquid in Model S. A significant spill can cause electrical components to malfunction.

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Tire Information label

The Tire Information label provides:

The maximum number of occupant seating positions.

The size of the original tires.

The cold inflation pressures for the original front and rear tires. These pressures are recommended to optimize ride and handling characteristics.

Never change this label, even if you use different tires in the future.

NOTE: If Model S is loaded to its full capacity, double check all tires to ensure they are inflated to their recommended pressure levels.

Product Plate

The Product Plate provides the Maximum Allowable Total Mass. This is calculated as the weight of Model S, all passengers, fluids, and cargo.

Cars built in the United States:

Cars built in China:

CAUTION: To prevent damage, never load Model S so that it exceeds the Maximum Allowable Total Mass.

Towing a Trailer

WARNING: Do not use Model S for towing purposes. Model S does not support a trailer hitch. Installing one could cause damage and increase the risk of a collision.

CAUTION: Using Model S for towing may void the warranty.

Roof Racks

A Model S equipped with a glass roof, or a panoramic sunroof, can carry up to 165 lbs (75 kg) using a Tesla- approved roof rack (see Parts and Accessories on page 179).A Model S equipped with a solid body color roof is incompatible with roof racks.

CAUTION: Do not use roof racks, or place any load, on the roof of a Model S that is equipped with a solid color roof. Doing so can cause significant damage.

Vehicle Loading

183Specifications

Exterior Dimensions

A Overall Length 196 in 4,970 mm

B Overall Width (including mirrors) Overall Width (excluding mirrors)

86.2 in 77.3 in

2,189 mm 1,964 mm

C Overall Height 56.9 in* 1,445 mm*

D Wheel Base 116.5 in 2,960 mm

E Overhang - Front 36.9 in 929 mm

F Overhang - Rear 42.55 in 1,081 mm

G Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle) 5.5 in* 139.7 mm*

G Ground Clearance - Coil Suspension (All-Wheel Drive vehicle) 5.3 in* 134.6 mm*

G Ground Clearance - Air Suspension 4.6 - 6.3 in 116.8 - 160 mm

H Track - Front Track - Rear

65.4 in 66.9 in

1,662 mm 1,700 mm

*Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.

Interior Dimensions

Head Room Front Rear

38.8 in 35.3 in

986 mm 897 mm

Leg Room Front Rear

42.7 in 35.4 in

1,085 mm 899 mm

Shoulder Room Front Rear

57.7 in 55 in

1,466 mm 1,397 mm

Dimensions and Weights

184 MODEL S Owner's Manual

Hip Room Front Rear

55 in 54.7 in

1,397 mm 1,389 mm

Cargo Volume

Total cargo volume (rear seats not folded) 28.4 cu ft 804.2 L

Rear cargo volume 26.3 cu ft 744.7 L

Rear cargo volume (with seats folded down) 58.1 cu ft 1,645.2 L

Front cargo volume 2.1 cu ft 59.5 L

Weights

75D 100D 100D

J cell P100D P100D

J cell

Curb Mass* (kg) Total: 2130 Front: 1094 Rear: 1036

Total: 2260 Front: 1165 Rear: 1095

Total: 2190 Front: 1144 Rear: 1046

Total: 2292 Front: 1153 Rear: 1139

Total: 2242 Front: 1135 Rear: 1107

TPMLM** (kg) Total: 2600 Front: 1214 Rear: 1386

Total: 2694 Front: 1267 Rear: 1427

Total: 2600 Front: 1282 Rear: 1318

Total: 2720 Front: 1252 Rear: 1468

Total: 2660 Front: 1278 Rear: 1382

Towing Capacity Towing is not permissible

*Curb Weight = weight of the vehicle with correct fluid levels, no occupants and no cargo **TPMLM = Technically permissable maximum laden mass

NOTE: Values are approximate. Weights can vary depending on a vehicle's options.

Dimensions and Weights

185Specifications

Motor Type

Front Motor AC permanent magnet synchronous motor, liquid-cooled, with variable frequency drive

Rear Motor AC induction motor, liquid-cooled, with variable frequency drive

Nominal Voltage 320 volts

Maximum Motor Power

Trim Location Rated Max Power*

Standard Range Front Rear

205 kW 210 kW

Long Range Front Rear

205 kW 210 kW

Performance Front Rear

205 kW 375 kW

*Tested in accordance with ECE R85.

Maximum Motor Torque

Trim Location Nm

Standard Range Front Rear

420 335

Long Range Front Rear

420 335

Performance Front Rear

420 720

Drive Type

Model Drive Type

Standard AWD

Long Range AWD

Subsystems

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Model Drive Type

Performance AWD

Performance and Energy

For information related to performance and energy, go to http://www.tesla.cn.

Maximum Gradeability

The maximum gradeability is >30%.

Subsystems

187Specifications

Motor Labeling

Motor labeling includes:

Part Number (EPN): XXXXXXX-XX-X (where each X is a letter or digit based on the specific vehicle model)

Identification Number (EIN): *XXXXXXXXXXXXXX* (where each X is a letter or digit based on the manufactured date and sequence)

Type Designation (ETD): XXX

Rear motor label location(s) - all Rear-Wheel Drive and all Performance All-Wheel Drive Vehicles:

Rear motor label location(s) - all non-Performance All- Wheel Drive Vehicles:

Rear trunk label location:

Front motor label location:

Rear motor with an arrow pointing to label location

Transmission

Type Single speed fixed gear

Overall Final Drive Ratio Small motor: 9.3:1 Large motor: 9.7:1

Subsystems

188 MODEL S Owner's Manual

Reverse Gear Reverse direction of motor, limited to 24 km/h

Steering

Steering Specifications

Type Variable ratio rack and pinion with electronic power steering, speed sensitive

Number of turns lock to lock 2.33

Turning Circle (curb to curb) 40.3 ft/12.3 m

Brakes

Brakes Specifications

Type

4-wheel anti-lock braking system (ABS) with Electronic Brake Force Distribution, Integrated Advanced Stability Control and Electronic Accelerator pedal actuated regenerative braking system

Calipers Front: Four piston, fixed Rear: Single piston, floating

Rotor Diameters (ventilated) Front: 13.98/355 mm

Rear: 14.37/365 mm

Front Rotor thickness New: 1.26/32 mm

Service limit: 1.18/30 mm

Rear Rotor thickness New: 1.10/28 mm

Service limit: 1.02/26 mm

Front Brake Pad Thickness (excluding back plate) 0.346/8.8 mm

Rear Brake Pad Thickness (excluding back plate) 0.354/9 mm

Parking brake Electrically actuated parking brake calipers

Brake Pedal Free Stroke .47"/12 mm

Brake Disc Friction Pair Front: .31"/8 mm

Rear: .28"/7 mm

Suspension

Suspension Specifications

Front Independent, double wishbone, air spring or coil spring/telescopic damper, sway bar

Rear Independent, multi-link, air spring or coil spring/telescopic damper, sway bar (air suspension vehicles only)

Subsystems

189Specifications

Suspension Specifications

For alignment values, see Wheel Alignment Values (Factory) on page 191.

Battery - Low Voltage

Battery - Low Voltage Specifications

Rating 33 amp hour or higher

Voltage and Polarity Low voltage negative (-) ground

Battery - High Voltage

Battery - High Voltage Specifications

Type Liquid-cooled lithium ion (Li-ion)

Nominal Voltage 350 V DC

Temperature Range Do not expose Model S to ambient temperatures above 60 C or below -30 C for more than 24 hours at a time.

Subsystems

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Wheel Specifications (Factory)

Wheel Type Location Size Offset (mm)

19" Front 8.0J x 19 40

Rear 8.0J x 19 40

21" Front 8.5J x 21 40

21" Rear 8.5J x 21 40

Road Wheel Nut Torque 129 lb. ft (175 Nm)

Requirements for dynamic wheel balance .49 ounces (14 grams)

NOTE: For instructions on how to jack/lift Model S, see Jacking and Lifting on page 178.

Wheel Alignment Values (Factory)

Location Air Suspension Coil Suspension

Front Rear Front Rear

Camber -0.75 +/- 0.35 n/a* -.53 +/- 0.35 n/a*

Camber Split -0.00 +/- 0.20 -0.00 +/- 0.50 -0.00 +/- 0.20 -0.00 +/- 0.50

Caster 4.20 +/- 0.50 n/a 3.70 +/- 0.50 n/a

Caster Split 0.00 +/- 0.20 n/a 0.00 +/- 0.20 n/a

Single Wheel Toe OUT 0.05 +0.05/-0.15

IN 0.20 +/- 0.05 IN 0.02 +0.05/-0.15 IN 0.19 +/- 0.05

Thrust Angle n/a 0.00 +/- 0.30 n/a 0.00 +/- 0.30

Suspension Bolt Height (at design)

258.5 +/- 5 mm Standard models: 189 +/- 5 mm Performance Plus: 151 +/- 5 mm

230 mm (nominal) (Dual Motor: 205)

158 mm (nominal) (Dual Motor: 144)

*Rear camber cannot be adjusted.

Tire Specifications (Factory)

Tire Type Location Size

19" wheels All P245/45R19

21" wheels Front Rear

P245/35R21 P265/35R21*

*On a Performance All-Wheel Drive vehicle, the width of the rear tires may vary depending on date of manufacture. Some vehicles may be equipped with P245/35R21 tires on both front and rear.

Tire pressures vary depending on the type of tires fitted. Refer to the tire pressures printed on the Tire Information label. This label is located on the center door pillar and is visible when the driversfront passenger door is open (see Maintaining Tire Pressures on page 166).

Wheels and Tires

191Specifications

Tire Type Location Size

Winter tires can be purchased from a Tesla service center or may be available for purchase on the Tesla web site.

Tire Pressures (Factory)

Tire pressures vary depending on the type of tires fitted on Model S. Tire pressures are printed on the Tire Information label (see Tire Care and Maintenance on page 166). Keep tires inflated to the pressures shown on the Tire Information label (even if it differs from the pressure printed on the tire itself or the table below).

Tire Size Cold Tire Inflation Pressure

19" (air suspension vehicles) 45 psi (310 kPa)

19" (coil suspension vehicles) 42 psi (290 kPa)

21" 42 psi (290 kPa)

Wheels and Tires

192 MODEL S Owner's Manual

Understanding Tire Markings

Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire.

1 Tire category. P indicates that the tire is for passenger vehicles.

2 Tire width. This 3-digit number is the width (in millimeters) of the tire from sidewall edge to sidewall edge.

3 Aspect ratio. This 2-digit number is the sidewall height as a percentage of the tread width. So, if the tread width is 205 mm, and the aspect ratio is 50, the sidewall height is 102 mm.

4 Tire construction. R indicates that the tire is of Radial ply construction.

5 Wheel diameter. This 2-digit number is the diameter of the wheel rim in inches.

6 Load index. This 2 or 3-digit number is the weight each tire can support. This number is not always shown.

Wheels and Tires

193Specifications

7 Speed rating. When stated, indicates the maximum speed (in mph) at which the tire can be used for extended periods. Q=99 mph (160 km/h), R=106 mph (170 km/h), S=112 mph (180 km/h), T=118 mph (190 km/h), U=124 mph (200 km/h), H=130 mph (210 km/h), V=149 mph (240 km/h), W=168 mph (270 km/h), Y=186 mph (300 km/h), (Y)=vehicle's top speed (exceeds the "Y" rating).

8 Tire composition and materials. The number of plies in both the tread area and the sidewall area indicates how many layers of rubber coated material make up the structure of the tire. Information is also provided on the type of materials used.

9 Maximum tire load. The maximum load which can be carried by the tire.

10 Maximum permissible inflation pressure. This pressure should not be used for normal driving.

11 U.S. DOT Tire Identification Number (TIN). Begins with the letters DOT and indicates that the tire meets all federal standards. The next 2 digits/letters represent the plant code where it was manufactured, and the last 4 digits represent the week and year of manufacture. For example, the number 1712 is used to represent the 17th week of 2012. The other numbers are marketing codes used at the manufacturers discretion. This information can be used to contact consumers if a tire defect requires a recall.

12 Treadwear grade. This number indicates the tires wear rate. The higher the treadwear number is, the longer it should take for the tread to wear down. A tire rated at 400, for example, lasts twice as long as a tire rated at 200.

13 Traction grade. Indicates a tires ability to stop on wet roads. A higher graded tire should allow you to stop your vehicle in a shorter distance than a tire with a lower grade. Traction is graded from highest to lowest as AA, A, B, and C.

14 Temperature grade. The tires resistance to heat is grade A, B, or C, with A indicating the greatest resistance. This grading is provided for a correctly inflated tire, which is being used within its speed and loading limits.

Wheels and Tires

194 MODEL S Owner's Manual

Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any questions and explain the proper procedure for transporting your vehicle.

When contacting Tesla Roadside Assistance, please provide:

The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls > Software. The VIN can also been seen on the upper dashboard by looking through the driver's side of the windshield.

Your exact location.

The nature of the problem.

If available in your region, you can also expedite your request, by choosing the Roadside Assistance option in the Tesla mobile app.

NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site for your region.

Regional Phone Number(s)

China: 400-910-0707

NOTE: The phone number is also available by touching Controls > Service.

Contacting Tesla Roadside Assistance

195Roadside Assistance

DO NOT TRANSPORT WITH WHEELS ON THE GROUND

The front motor in Model S generates power when the wheels spin. Always transport Model S with all four tires off the ground. Ensure that the tires are unable to spin at any time during transport.

WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE THE SURROUNDING COMPONENTS TO IGNITE.

Do not transport Model S using any method that is not specified by Tesla. Adhere to the instructions provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is not covered by the warranty.

NOTE: Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.

Approved Methods for Transporting

NOTE: The tires are allowed to rotate slowly (under 5 km/h) and for a very short distance (less than 10 meters) only when Transport Mode is enabled (see Activate Transport Mode on page 197) while the vehicle is being winched onto a flatbed truck or pulled out of a parking space for repositioning. Exceeding these boundaries can lead to significant damage and overheating that is not covered by the warranty.

A flatbed truck or comparable transport vehicle is the recommended method of transporting Model S. The vehicle can face either direction when using a flatbed.

If Model S must be transported without a flatbed truck, then wheel lifts and dollies must be used to ensure that all four wheels are off of the ground. This method may only be used for a maximum of 55 km, and must not exceed the manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle facing forward so that the front wheels are lifted and the rear wheels are on dollies.

NOTE: Transporting Model S with the front wheels on dollies is not recommended, but may be done if an external steering wheel lock is applied and care is taken to prevent the front wheels from spinning. DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF THE FRONT WHEELS SPINNING.

CAUTION: Enable Transport Mode (see Activate Transport Mode on page 197) before winching Model S onto a flatbed truck (see Pull onto the Flatbed Truck - With Tow Eye on page 197). If Transport Mode is not available or the touchscreen is not accessible, self-loading dollies or tire skates must be used to load the vehicle into the approved transportation position. Tesla is not responsible for any damage caused by or during the transport of Model S, including personal property damage or damage caused by using self-loading dollies or tire skates.

WARNING: Model S is equipped with high voltage components that may be compromised as a result of a collision (see High Voltage Components on page 154). Before transporting Model S, it is important to assume these components are energized. Always follow high voltage safety precautions (wearing personal protection equipment, etc.) until emergency response professionals have evaluated the vehicle and can accurately confirm that all high voltage systems are no longer energized. Failure to do so may result in serious injury.

Disable the Self-Leveling Air Suspension System

If Model S is equipped with the air suspension system, it automatically self-levels, even when power is off. To prevent damage, you must activate Jack Mode to disable self-leveling:

1. Touch Controls > Suspension on the touchscreen.

2. Press the brake pedal, then touch Very High to maximize height.

3. Touch Controls > Service > Jack Mode.

Instructions for Transporters

196 MODEL S Owner's Manual

NOTE: Jack Mode cancels when driving speed exceeds 7 kph.

WARNING: Failure to activate Jack Mode on a vehicle equipped with the air suspension system can result in the vehicle becoming loose during transport, which may cause significant damage.

Activate Transport Mode

Transport Mode keeps the parking brake disengaged while winching Model S onto a flatbed truck. When active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable Transport Mode:

Low voltage power is required. You are unable to use the touchscreen to activate Transport Mode if Model S has no power.

Model S must detect a key fob. Transport Mode is available only when a key fob is detected.

To activate Transport Mode:

1. Ensure the vehicle is in Park.

2. Chock the tires or otherwise ensure Model S is secure.

3. Press and hold the brake pedal, then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a message reminding you how to properly transport Model S.

4. Press and hold the Transport Mode button until it turns blue. Model S is now free-rolling and can slowly be rolled (no faster than walking speed) or winched.

To cancel Transport Mode, shift Model S into Park.

NOTE: If Model S loses low voltage power after Transport Mode is enabled, Transport Mode cancels.

CAUTION: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport Mode, use self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and recommended loading capacity.

Pull onto the Flatbed Truck - With Tow Eye

1. Locate the tow eye.

2. Remove the tow eye cover by inserting a small flat screwdriver into the slot located along the top of the cover, then prying gently to release the cover from the top snap.

NOTE: Keep the tow eye cover in a safe place so you can replace it when towing is complete.

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

4. Attach the winch cable to the tow eye.

CAUTION: Before pulling, make sure the tow eye is securely fastened.

5. Activate Transport Mode by touching Controls > Service > Towing.

6. Pull Model S slowly onto the flatbed truck.

Instructions for Transporters

197Roadside Assistance

Pull onto the Flatbed Truck - Without Tow Eye

CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.

WARNING: If the vehicle is pulled onto the flatbed truck without a tow eye, all suspension fasteners should be checked for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a fastener is loose, or if any damage is found, the affected component(s) should be replaced.

It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach tow straps.

1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and underbody.

3. Activate Transport Mode by touching Controls > Service > Towing.

4. Pull Model S slowly onto the flatbed truck.

Secure the Tires

The vehicle's tires must be secured onto the truck using the eight-point tie-down method.

Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.

Do not place tie-down straps over body panels or through the wheels.

CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause damage.

Instructions for Transporters

198 MODEL S Owner's Manual

Document Applicability

For the latest and greatest information that is customized to your vehicle, view the Owners Manual on your vehicles touchscreen by touching Controls > Service > Owner's Manual. The information is specific to your vehicle depending on the features you purchased, vehicle configuration, market region and software version. In contrast, owner information that is provided by Tesla elsewhere is updated as necessary and may not contain information unique to your vehicle.

Information about new features is displayed on the touchscreen after a software update, and can be viewed at any time by touching Controls > Software > Release Notes. If the content in the Owner's Manual on how to use your vehicle conflicts with information in the Release Notes, the Release Notes take precedence.

Illustrations

The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options, software version and market region, the information displayed on the touchscreen in your vehicle may appear slightly different.

Feature Availability

Some features are available only on some vehicle configurations and/or only in specific market regions. Options or features mentioned in the Owner's Manual does not guarantee they are available on your specific vehicle.

Errors or Inaccuracies

All specifications and descriptions are known to be accurate at time of publishing. However, because continuous improvement is a goal at Tesla, we reserve the right to make product modifications at any time. To communicate any inaccuracies or omissions, or to provide general feedback or suggestions regarding the quality of the Owner's Manual, send an email to ownersmanualfeedback@tesla.com.

Location of Components

Owner information may specify the location of a component as being on the left or right side of the vehicle. As shown, left (1) and right (2) represent the side of the vehicle when sitting inside.

Copyrights and Trademarks

2012-2022 Tesla, Inc. All information in this document and all vehicle software is subject to copyright and other intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc. and its licensors. Additional information is available upon request. Tesla uses software created by the Open Source community. Please visit Teslas Open Source software website at http:// www.tesla.com/opensource. HD Radio is a registered trademark of iBiquity Digital Corporation. The following are trademarks or registered trademarks of Tesla, Inc. in the United States and other countries:

Tesla acknowledges that all proprietary rights to map data for vehicles in China are subject to the following copyrights:

Data Data

About this Owner Information

199Consumer Information

Image DigitalGlobe

OSRM: Copyright 2017, Project OSRM contributors, all rights reservedBSD License (https:// opensource.org/licenses/BSD-2-Clause

Open Street Map: OpenStreetMap Contributor; (OSMF) ODbL (https://opendatacommons.org/ licenses/odbl/ )

All other trademarks contained in this document are the property of their respective owners and their use herein does not imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly prohibited.

About this Owner Information

200 MODEL S Owner's Manual

Event Data Recorder (EDR)

Model S is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data to better understand how the vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in Model S is designed to record data such as:

How various systems in your vehicle were operating;

Whether or not the driver and passenger safety belts were buckled/fastened;

How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

How fast the vehicle was traveling.

Including:

Longitudinal Delta-V.

Maximum Recorded Longitudinal Delta-V.

Time for Reaching the Maximum Recorded Longitudinal Delta-V.

Clip Marking.

Vehicle Speed (vehicle speed in EDR data is from DI calculation, consistent with the UI displayed speed).

Service Brake, on/off.

Driver Safety Belt Status.

Accelerator Pedal Position.

Percentage of Full Throttle Position.

Rear Motor Revolutions Per Minute (r/min).

Event Ignition Cycle.

Reading Ignition Cycle.

Event Data Record Completeness.

Time from Previous Event to Current Event.

VIN.

Hardware ID Number of the ECU Recording EDR Data.

Serial Number of the ECU Recording EDR Data.

If the EDR system does not have sufficient space to record an event, the current event data will overwrite the preceding unlocked event data and such overwriting is made in time sequence. The locked event data will not be overwritten by the subsequent event data.

EDR data records the status of these intelligent control functions:

Anti-lock Braking System Status.

Electronic Stability Control System Status.

EDR data does not record the status of these intelligent control functions:

Adaptive Cruise Control System Status.

Advanced Emergency Braking System Status.

Traction Control System Status.

The data can help provide a better understanding of the circumstances in which crashes and injuries occur.

NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (for example, name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

Tesla or a Tesla-authorized supplier can provide an EDR data retrieval tool. Please visit edr.tesla.cn to purchase the tool or acquire the user guide of the tool.

Vehicle Telematics

Model S is equipped with electronic modules that monitor and record data from various vehicle systems, including the motor, Autopilot components, Battery, braking and electrical systems. The electronic modules record information about various driving and vehicle conditions, including braking, acceleration, trip and other related information regarding your vehicle. These modules also record information about the vehicles features such as charging events and status, the enabling/disabling of various systems, diagnostic trouble codes, VIN, speed, direction and location.

The data is stored by the vehicle and may be accessed, used and stored by Tesla service technicians during vehicle servicing or periodically transmitted to Tesla wirelessly through the vehicles telematics system. This data may be used by Tesla for various purposes, including, but not limited to: providing you with Tesla telematics services; troubleshooting; evaluation of your vehicles quality, functionality and performance; analysis and research by Tesla and its partners for the improvement and design of our vehicles and systems; to defend Tesla; and as otherwise may be required by law. In servicing your vehicle, Tesla can potentially resolve issues remotely simply by reviewing your vehicles data log.

Teslas telematics system wirelessly transmits vehicle information to Tesla on a periodic basis. The data is used as previously described and helps ensure the proper maintenance of your vehicle. Additional Model S features may use your vehicles telematics system and the information provided, including features such as charging reminders, software updates, and remote access to, and control of, various systems of your vehicle.

Disclaimers

201Consumer Information

Tesla does not disclose the data recorded in your vehicle to any third party except when:

An agreement or consent from the vehicles owner (or the leasing company for a leased vehicle) is obtained.

Officially requested by the police or other authorities.

Used as a defense for Tesla.

Ordered by a court of law.

Used for research purposes without disclosing details of the vehicle owner or identification information.

Disclosed to a Tesla affiliated company, including their successors or assigns, or our information systems and data management providers.

For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy Notice at https://www.tesla.cn/ about/legal.

Data Sharing

For quality assurance and to support the continuous improvement of advanced features such as Autopilot, your Model S may collect analytics, road segment, diagnostic, and vehicle usage data and send to Tesla for analysis. This analysis helps Tesla improve products and services by learning from the experience of billions of miles that Tesla vehicles have driven. Although Tesla shares this data with partners that contribute similar data, the collected information does not identify you personally and can be sent to Tesla only with your explicit consent. In order to protect your privacy, personal information is either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before being sent to Tesla. You have control over what data you share by touching Controls > Software > Data Sharing.

For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy Notice at https://www.tesla.cn/ about/legal.

NOTE: Although Model S uses GPS in connection with driving and operation, as discussed in this owner's manual, Tesla does not record or store vehicle-specific GPS information, except the location where a crash occurred. Consequently, Tesla is unable to provide historical information about a vehicle's location (for example, Tesla is unable to tell you where Model S was parked/traveling at a particular date/time).

Quality Control

You might notice a few km on the odometer when you take delivery of your Model S. This is a result of a comprehensive testing process that ensures the quality of your Model S.

The testing process includes extensive inspections during and after production. The final inspection takes place at Tesla and includes a road test conducted by a technician.

Disclaimers

202 MODEL S Owner's Manual

Contacting Tesla

For detailed information about your Model S, go to www.tesla.cn, and log on to your Tesla account, or sign up to get an account.

If you have any questions or concerns about your Model S, call Tesla at 400-910-0707.

Reporting Safety Defects

203Consumer Information

Key and Passive Unlocking System

FCC Certification

Model Number Mfr Frequency Tested For

A-0749G02 Pektron 315 MHz USA

Canada Mexico Taiwan

A-0749G12 Pektron 315 MHz USA

Canada Mexico Taiwan

WC1 Tesla 127.7 KHz Global

The devices listed above comply with Part 15 of the FCC rules, Industry Canada's license-exempt RSS Standard(s) and EU Directive 2014/53/EU.

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment.

Radiation Exposure Statement

The product complies with the FCC/IC RF Exposure for Low Power Consumer Wireless Power Transfer. The RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The furthest RF exposure that compliance was demonstrated at 20cm and greater separation from the user body or set the device to lower output power if such function is available.

MIC Certification

Model Number Mfr MHz Tested For

A-0749G04/A-0749G14 Pektron 315 Japan

CE Certification

Model # Mfr MHz Tested For

A-0749G01 and A-0749G11 Pektron 433 Europe

Australia

New Zealand

Singapore

South Korea

Radio Regulatory Compliance

204 MODEL S Owner's Manual

Model # Mfr MHz Tested For

A-0749G05 and A-0749G15 Pektron 433 China

Hong Kong

Korea

The devices listed above comply with CE standards. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment.

SRIM Approval (Malaysia)

Model Number(s) Mfr Frequency Tested For

A-0749G01 and A-0749G11 Pektron 433-435 MHz Malaysia

Compliance Label - Singapore

Model A-0749G11:

Model A-0749G01:

Tire Pressure Monitoring System

FCC IDs: TZSTPMS201, Z9F-201FS43X

IC ID: 11852A-201FS4X

The tire pressure monitoring system (TPMS) complies with Part 15 of the FCC rules and RSS-210 of Innovation, Science and Economic Development Canada. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment.

Radio Regulatory Compliance

205Consumer Information

HomeLink

This device complies with Part 15 of the FCC rules, RSS-210 Industry Canada, and with EU Directive 2014/53/EU.

Operation is subject to the following conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications to the device not expressly approved by the manufacturer or Tesla could void your authority to operate the equipment.

This device is approved for use under Radio Transmission Equipment Type Approval Certificate 2016DJ6564.

Radio Frequency Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Radio Regulatory Compliance

206 MODEL S Owner's Manual

(APP_w207) Autosteer temporarily unavailable

Autosteer is currently unavailable. This could be a temporary condition due to external conditions that include:

Missing or faded lane markers

Narrow or winding roads

Poor visibility due to rain, snow, fog, or other weather conditions

Extremely hot or cold temperatures

Bright light due to other vehicle headlights, direct sunlight, or other light sources

If the alert is caused by a temporary factor like these, no action or service is typically needed. Continue to your destination. The alert will clear and Autosteer will be available once the condition is no longer present.

Please note that the minimum speed to initiate Autosteer when there is no vehicle detected ahead of you and while driving on a road with visible lane markings is 18 mph (30 km/h), unless certain vehicle and environmental conditions are met. If a vehicle is detected ahead of you:

You can initiate Autosteer at any speed under 90 mph (150 km/h).

You can even initiate Autosteer when stationary, provided the other vehicle is at least 5 feet (150 cm) in front of you.

This alert will be present if you have temporarily exceeded 90 mph (150 km/h) with Autosteer active, and Autosteer will not be available for the rest of your current drive.

NOTE: If this alert becomes active while you are driving in Germany, Autosteer should again be available once your vehicle is traveling below 90 mph (150 km/h).

If Autosteer is not available by the time you reach your destination, and remains unavailable during your next planned drive, the problem might be one of these issues:

Damage or obstruction caused by mud, ice, snow, or other environmental factors

Obstruction caused by an object mounted on the vehicle, like a bike rack

Obstructions caused by adding paint or adhesive products like wraps, stickers, or rubber coatings to your vehicle

A damaged or misaligned bumper

The solution might be as simple as washing your vehicle. If you do not find any obvious obstructions or you find damage to the vehicle, schedule service at your convenience. Your vehicle is OK to drive in the meantime.

For more information, see Autosteer on page 82.

(APP_w218) Autosteer speed limit exceeded Take control of steering wheel

Autosteer is unavailable because your vehicle has exceeded the maximum speed limit for this driver assistance feature. Autosteer is only available at speeds up to 90 mph (150 km/h).

Take immediate control of the steering wheel and maintain control until you reach your destination. Your vehicle is OK to drive.

In most cases, Autosteer will not be available for the rest of your current drive. To reset it, you will need to bring the vehicle to a complete stop and shift into Park. When you shift into Drive to travel to your next destination, Autosteer should again be available.

Troubleshooting Alerts

207Consumer Information

Please note that the minimum speed to initiate Autosteer when there is no vehicle detected ahead of you and while driving on a road with visible lane markings is 18 mph (30 km/h), unless certain vehicle and environmental conditions are met.

If a vehicle is detected ahead of you:

You can initiate Autosteer at any speed under 90 mph (150 km/h).

You can even initiate Autosteer when stationary, provided the other vehicle is at least 5 feet (150 cm) in front of you.

NOTE: If this alert becomes active while you are driving in Germany, Autosteer should again be available once your vehicle is traveling below 90 mph (150 km/h).

If Autosteer is not available during your next drive, and remains unavailable throughout subsequent drives, schedule service at your convenience. Your vehicle is OK to drive in the meantime.

For more information, see Autosteer on page 82.

(APP_w221) Cruise control unavailable Reduced front radar visibility

Traffic-Aware Cruise Control and Autosteer are unavailable because the radar located in the front bumper area of your vehicle has no or low visibility. Continue to your destination. Your vehicle is OK to drive.

Traffic-Aware Cruise Control and Autosteer will remain unavailable as long as the radar lacks adequate visibility. This could be a temporary obstruction caused by factors like snow, ice, dirt, or mud. If the alert is caused by a temporary factor like these, no action might be needed: the condition might clear during your drive.

If the alert persists throughout your drive, examine the front bumper before your next planned drive and attempt to clear any obstruction.

See the About Autopilot on page 74 sections How It Works and Cleaning Cameras and Sensors for more on the radar location and care needed if clearing dirt / debris from that area of the vehicle.

See Cleaning on page 171 for general cleaning tips and cautions.

Once the radar regains adequate visibility, the alert will clear and both Traffic-Aware Cruise Control and Autosteer should again be available.

If this alert persists throughout subsequent drives but no obstruction is visible on the front bumper where the radar is located, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.

(APP_w222) Cruise control unavailable Reduced front camera visibility

Traffic-Aware Cruise Control and Autosteer are unavailable because one or more of the front cameras in your vehicle is blocked or blinded by external conditions. Continue to your destination. Your vehicle is OK to drive.

Traffic-Aware Cruise Control and Autosteer will remain unavailable while a front camera lacks adequate visibility. Cameras can be blocked or blinded due to many factors that include:

Dirt or debris on the camera surface

Environmental conditions like rain, fog, snow, or dew

Bright sunlight or glare from another light source

Condensation (water droplets or mist) on the camera surface

Troubleshooting Alerts

208 MODEL S Owner's Manual

This is often a temporary issue that will clear up when condensation evaporates or a particular environmental condition is no longer present.

If the alert does not clear by the end of your drive, inspect and clean the front camera area at the top center of the windshield before your next planned drive. Check the camera surface for condensation, dirt, or other debris and attempt to clear any obstruction. See the About Autopilot on page 74 sections How It Works and Cleaning Cameras and Sensors for more on front camera location and tips for careful cleaning.

Although condensation on the inside of the front camera enclosure cannot be wiped clean, you can usually clear it quicker by following these steps:

1. Pre-condition the cabin with the temperature set to High and A/C turned ON.

2. Turn on the front windshield defroster.

Once all front cameras regain adequate visibility, the alert will clear and both Traffic-Aware Cruise Control and Autosteer should again be available.

If this alert persists throughout subsequent drives but no front camera obstruction is visible, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.

(APP_w224) Cruise control unavailable Continue driving to allow cameras to calibrate

Traffic-Aware Cruise Control and Autosteer are unavailable because the cameras on your vehicle are not fully calibrated. Continue to your destination. Your vehicle is OK to drive.

Traffic-Aware Cruise Control and Autosteer will remain unavailable until camera calibration is complete.

Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control and Autosteer are active. Before these features can be used for the first time, the cameras must complete an initial self-calibration. Occasionally, one or more cameras can become uncalibrated.

Calibration typically completes after your vehicle has driven 20-25 miles (32-40 km), but the distance varies depending on road and environmental conditions. For example, driving on a straight road with highly visible lane markings helps the cameras calibrate quicker.

See Drive to Calibrate Cameras on page 75 for more information.

When calibration is complete, Traffic-Aware Cruise Control and Autosteer should be available.

If the alert persists and camera calibration has not completed after your vehicle has driven 100 miles (160 km) or more, or Traffic-Aware Cruise Control and Autosteer remain unavailable despite successful camera calibration, contact Tesla Service at your earliest convenience. Your vehicle is OK to drive in the meantime.

(APP_w304) Camera blocked or blinded Clean camera or wait for it to regain visibility

One or more of the vehicle cameras is blocked or blinded due to external conditions. When the cameras cannot provide accurate visual information, some or all Autopilot features may be temporarily unavailable.

Cameras can be blocked or blinded due to many factors, including:

Dirt or debris on the camera surface

Environmental conditions like rain, fog, snow, or dew

Bright sunlight or glare from another light source

Condensation (water droplets or mist) on the camera surface

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Continue to your destination. Your vehicle is OK to drive.

This is often a temporary issue that will be resolved when condensation evaporates or a particular environmental condition is no longer present.

If the alert does not clear by the time you reach your destination, check camera surfaces for condensation, dirt, or other debris.

For camera locations, see About Autopilot on page 74.

Clean the cameras as necessary before your next planned drive. For recommended cleaning procedures, see Cleaning Cameras and Sensors on page 76.

If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door pillar camera enclosures for condensation.

Although condensation inside the camera enclosures cannot be wiped clean, you can usually clear it faster by following these steps:

1. Pre-condition the cabin with the temperature set to High and A/C turned ON.

2. Turn on the front windshield defroster.

3. Direct the air vents toward the door pillar cameras.

For more information on clearing condensation from camera enclosures, see Cleaning Cameras and Sensors on page 76.

If the alert does not clear by the end of your next planned drive, despite cleaning the indicated camera(s) and following recommended steps to clear condensation, schedule service at your next convenient opportunity. Your vehicle is OK to drive in the meantime.

(BMS_u030) Charging adapter has electric arc flash hazard Use different charging equipment

Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging adapter used to connect a Combined Charging System (CCS) charge handle to your vehicles charge port.

An electric arc flash can occur if you attempt to unplug while actively charging with the third-party charging adapter, and an electric arc flash can cause serious bodily injury and/or property damage.

Follow the steps below to mitigate this risk:

1. Make sure charging is completely stopped. a. Use your vehicle touchscreen to confirm charging has stopped, or to stop charging if necessary.

b. Use the charging station display and controls to confirm charging has stopped, or to end any active charging session.

2. Make sure no flashing green or blue light (LED) is visible on your vehicles charge port.

3. Unplug the charging adapter from your vehicles charge port.

4. Confirm again that the charging station indicates no active charging session.

5. Unplug the charging adapter from the charge handle.

Use different charging equipment to charge your vehicle. For more information on charging, see Charging Instructions on page 157.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

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(CC_f001) Unable to charge - Insufficient grounding Proper wiring or outlet grounding must be verified

What this alert means:

No ground connection detected in the Wall Connector.

What to do:

Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your electrician should ensure there is proper grounding at your circuit breaker or power distribution box and also ensure that appropriate connections are made to the Wall Connector.

For more information, see the installation guide for your Wall Connector.

(CC_f002) Unable to charge - Insufficient grounding Disconnect and retry or use different equipment

What this alert means:

Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.

For more information, see the installation guide for your Wall Connector.

(CC_f003) Unable to charge - Wall Connector GFCI tripped Disconnect and retry or use different equipment

What this alert means:

Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.

For more information, see the installation guide for your Wall Connector.

(CC_f004) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

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2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f005) Unable to charge - Wall Connector GFCI tripped Disconnect and retry or use different equipment

What this alert means:

Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.

For more information, see the installation guide for your Wall Connector.

(CC_f006) Unable to charge - Wall Connector overcurrent Disconnect and retry or use different equipment

What this alert means:

Over current protection.

What to do:

Reduce the vehicle's charge current setting. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f007) Unable to charge - Input voltage too high Voltage must be within Wall Connector rating

What this alert means:

Over or under voltage protection.

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What to do:

Consult your electrician to ensure appropriate voltage on the circuit breaker that services the Wall Connector.

For more information, see the installation guide for your Wall Connector.

(CC_f008) Unable to charge - Input voltage too low Voltage must be within Wall Connector rating

What this alert means:

Over or under voltage protection.

What to do:

Consult your electrician to ensure appropriate voltage on the circuit breaker that services the Wall Connector.

For more information, see the installation guide for your Wall Connector.

(CC_f009) Unable to charge - Input wired incorrectly Input wiring to Wall Connector must be corrected

What this alert means:

Input miswired: possibly Line and Neutral are swapped.

What to do:

The wiring between the wall power and the Wall Connector has been incorrectly installed. Consult your electrician.

For more information, see the installation guide for your Wall Connector.

(CC_f010) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

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4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f011) Unable to charge - Wall Connector too hot Let Wall Connector cool and try again

What this alert means:

Over temperature protection (latchoff).

What to do:

Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem persists in normal ambient temperatures (under 38C), service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f012) Unable to charge - Wall connection too hot Outlet or Wall Connector wiring must be checked

High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is getting too warm, so charging has stopped to protect the wiring and Wall Connector.

This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician.

To regain normal charge operation, try the following steps.

If the Wall Connector is plugged into a wall outlet, make sure:

The plug is fully inserted into the receptacle / outlet

The plug / outlet area is not blocked or covered by anything

There is no heat source nearby

If the issue persists or the Wall Connector is hard-wired, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

For more information, see the installation guide for your Wall Connector.

(CC_f013) Unable to charge - Charge handle too hot Check charge handle or charge port for debris

What this alert means:

Over temperature protection (latchoff).

What to do:

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Make sure the connector is fully inserted into the charge inlet in the vehicle's charging port, is not covered by anything, and there is no heat source nearby. If the issue persists in normal ambient temperatures (under 38C), service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f014) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f015) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

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(CC_f016) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f017) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f018) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

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3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f019) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f020) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

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(CC_f021) Unable to charge - No primary Wall Connector Check that primary unit is powered and available

What this alert means:

Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.

What to do:

Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:

1. Only one of the Wall Connectors is set as primary.

2. All other Wall Connectors linked to the primary unit are set to paired position (position F).

For more information, see the installation guide for your Wall Connector.

(CC_f022) Unable to charge - More than 1 primary unit Ensure only 1 Wall Connector is set as primary

What this alert means:

Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.

What to do:

Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:

1. Only one of the Wall Connectors is set as primary.

2. All other Wall Connectors linked to the primary unit are set to paired position (position F).

For more information, see the installation guide for your Wall Connector.

(CC_f023) Unable to charge - Too many Wall Connectors Ensure no more than 3 units paired with primary

What this alert means:

Load sharing (circuit breaker sharing) network: More than three Wall Connectors are paired with the same primary unit.

What to do:

Consult your electrician to have one or more paired Wall Connectors moved to a different circuit and disconnected (unpaired) from this load sharing (circuit breaker sharing) network.

For more information, see the installation guide for your Wall Connector.

(CC_f024) Unable to charge - Low Wall Connector current Primary unit current setting must be increased

What this alert means:

Incorrect rotary switch setting.

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What to do:

Have your electrician adjust the Wall Connectors internal rotary switch to a valid operating current setting. They should first make sure there is no power to the Wall Connector. The correlation between switch setting and current should be printed on the inside of the Wall Connector. Your electrician should also refer to the Set the Operating Current section in the Wall Connector Installation Manual.

If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired with other Wall Connectors, the rotary switch of the primary unit must be set to an operating current setting that allows each paired Wall Connector to receive at least 6A of charge current.

Example: Three Wall Connectors are paired for load sharing. The primary unit needs to be set to a current of at least 3 * 6A = 18A or greater.

For more information, see the installation guide for your Wall Connector.

(CC_f025) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f026) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

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4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f027) Unable to charge - Wall Connector issue Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

1. Contactor not working

2. Self-test of internal ground fault monitoring circuit failed

3. Thermal sensor disconnected

4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

(CC_f028) Unable to charge - Incorrect switch setting Wall Connector rotary switch must be adjusted

What this alert means:

Incorrect rotary switch setting.

What to do:

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Have your electrician adjust the Wall Connectors internal rotary switch to a valid operating current setting. They should first make sure there is no power to the Wall Connector. The correlation between switch setting and current should be printed on the inside of the Wall Connector. Your electrician should also refer to the Set the Operating Current section in the Wall Connector Installation Manual.

If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired with other Wall Connectors, the rotary switch of the primary unit must be set to an operating current setting that allows each paired Wall Connector to receive at least 6A of charge current.

Example: Three Wall Connectors are paired for load sharing. The primary unit needs to be set to a current of at least 3 * 6A = 18A or greater.

For more information, see the installation guide for your Wall Connector.

(CC_f029) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

(CC_f030) Unable to charge - Primary / paired unit mismatch Wall Connector current ratings must match

What this alert means:

Load sharing (circuit breaker sharing) network: The paired Wall Connectors have different maximum current capabilities.

What to do:

Only Wall Connectors with the same maximum current capabilities can be paired in a load sharing (circuit breaker sharing) network. Have your electrician inspect the type labels on the Wall Connectors and make sure the current capabilities match. It is further recommended that your electrician only pair Wall Connectors with the same part number, as an easy way to make sure paired units are compatible.

For more information, see the installation guide for your Wall Connector.

(CC_f041) Charge rate reduced - Wall connection hot Outlet or Wall Connector wiring must be checked

High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall Connector.

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This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician.

To regain normal charge speed, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

For more information, see the installation guide for your Wall Connector.

(CHG_f035) Charging equipment communication error Try again or try different equipment

Your vehicle is unable to charge because it cannot communicate effectively with the external charging equipment. It cannot sense a valid control pilot signal coming from the charging equipment.

First, confirm the lack of effective communication is caused by the external charging equipment rather than an issue with your vehicle. This is usually the case.

Try charging the vehicle using different external charging equipment (including charge cable, charging station, or charging stall).

If the vehicle begins charging, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

If the issue is suspected to be with the vehicle, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as necessary). Debris, moisture, and/or foreign objects present in the charge port inlet or the charge cable connector can prevent the charge port from properly communicating with the charging equipment.

It is recommended that any debris / foreign objects be removed and any moisture be allowed to dry. Afterward, try re-inserting the cable into the charge port. Charging should now be possible.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with multiple, different types of charging equipment.

Make sure any charge port inlet obstruction has been removed.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

For more information on charging, see Charging Instructions on page 157.

(CHG_f083) Cannot charge - Poor grid power quality possible Retry / Try other charge location or Supercharging

Charging has stopped due to a condition that prevents your vehicle from charging with AC power. DC fast charging / Supercharging should still function as expected.

This condition could occur due to power supply disturbances caused by the external charging equipment or by the electrical power grid. In some cases, this condition can even result from turning on nearby electric devices that draw a lot of power.

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If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.

This alert may be accompanied by another alert that specifies the condition affecting AC charging. If so, it is recommended you start by investigating that alert.

Further troubleshooting tips based on equipment type:

If using a Mobile Connector, try charging your vehicle with a different wall outlet. If your vehicle starts to charge and continues to charge as expected, the issue was likely with the original wall

outlet. It is recommended that you contact an electrician to inspect the building wiring connection to that outlet.

If your vehicle still does not start to charge, or does not continue to charge as expected, the issue may be with the Mobile Connector or the electrical grid.

If using a Wall Connector, try charging your vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet. If your vehicle starts to charge and continues to charge as expected, the issue was likely with the Wall

Connector. Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

As this alert may be present due to external charging equipment and power sources, it is recommended that you:

Try charging with different wall outlets.

Try charging with multiple, different types of charging equipment at different locations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is recommended that you schedule service.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_f091) Charging equipment not recognized Try again or try different equipment

The charge port is unable to detect whether a charge cable is inserted or the type of charge cable connected.

If this alert appears while a charge cable is connected, it should be determined whether the issue is caused by the charging equipment or the vehicle. Try charging the vehicle using different external charging equipment (charge cable, charging station, charging stall, etc.).

If the vehicle begins charging, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

If this alert appears while a charge cable is not connected or if the issue is suspected to be with the vehicle, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as necessary). Debris, moisture, and/or foreign objects present in the charge port inlet or the charge cable connector can prevent the charge port from properly detecting charge cables.

It is recommended that any debris / foreign objects be removed and any moisture be allowed to dry. Afterward, try re-inserting the cable into the charge port. Charging should now be possible.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

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Try charging with multiple, different types of charging equipment.

Make sure any charge port inlet obstruction has been removed.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

For more information on charging, see Charging Instructions on page 157.

(CHGS_f083) Cannot charge - Poor grid power quality possible Retry / Try other charge location or Supercharging

Charging has stopped due to a condition that prevents your vehicle from charging with AC power. DC fast charging / Supercharging should still function as expected.

This condition could occur due to power supply disturbances caused by the external charging equipment or by the electrical power grid. In some cases, this condition can even result from turning on nearby electric devices that draw a lot of power.

If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.

This alert may be accompanied by another alert that specifies the condition affecting AC charging. If so, it is recommended you start by investigating that alert.

Further troubleshooting tips based on equipment type:

If using a Mobile Connector, try charging your vehicle with a different wall outlet. If your vehicle starts to charge and continues to charge as expected, the issue was likely with the original wall

outlet. It is recommended that you contact an electrician to inspect the building wiring connection to that outlet.

If your vehicle still does not start to charge, or does not continue to charge as expected, the issue may be with the Mobile Connector or the electrical grid.

If using a Wall Connector, try charging your vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet. If your vehicle starts to charge and continues to charge as expected, the issue was likely with the Wall

Connector. Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

As this alert may be present due to external charging equipment and power sources, it is recommended that you:

Try charging with different wall outlets.

Try charging with multiple, different types of charging equipment at different locations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is recommended that you schedule service.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

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(CHG_u001) Charge rate reduced - Unexpected voltage drop Remove extension cords / Have wiring inspected

Charging speed has been reduced because the onboard charger in your vehicle has detected a large voltage drop during charging.

Likely causes of this issue include:

Problems with the building wiring and/or the wall outlet.

An extension cord or other wiring that cannot support the requested charge current.

This issue can also result from turning on electric devices that draw a lot of power from the same branch circuit while the vehicle is charging.

If this issue has occurred multiple times at your normal charging location, contact an electrician to inspect the electrical installation. They should check the following:

Any installed charging equipment and its connection to the building wiring.

The building wiring, including any wall outlet used with a Mobile Connector.

The electrical connection to the power utility line where it enters the building.

Discuss with the electrician whether the charge current on the vehicle should be lowered, or if the installation should be upgraded to support a higher charge current.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with multiple, different types of charging equipment at different locations.

Contact an electrician to inspect the wiring and equipment at your normal charging location.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u002) Charging stopped due to large voltage drop Remove extension cords / Have wiring inspected

Charging has been interrupted because the onboard charger in your vehicle has detected an unusually large voltage drop.

Likely causes of this issue include:

Problems with the building wiring and/or the wall outlet.

An extension cord or other wiring that cannot support the requested charge current.

This issue can also result from turning on electric devices that draw a lot of power from the same branch circuit while the vehicle is charging.

If this issue has occurred multiple times at your normal charging location, contact an electrician to inspect the electrical installation. They should check the following:

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Any installed charging equipment and its connection to the building wiring.

The building wiring, including any wall outlet used with a Mobile Connector.

The electrical connection to the power utility line where it enters the building.

Discuss with the electrician whether the charge current on the vehicle should be lowered, or if the installation should be upgraded to support a higher charge current.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with multiple, different types of charging equipment at different locations.

Contact an electrician to inspect the wiring and equipment at your normal charging location.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u004) Charging stopped - Power lost while charging Check power source and charging equipment

Power has been lost during charging. This could result from the charging equipment losing power from the source (for example, a wall outlet) or from an issue with the charging equipment.

This alert is often accompanied by other alerts that can help you identify and troubleshoot the issue. Start by investigating any other displayed alerts that relate to charging issues.

Alternatively, you can check Mobile Connector or Wall Connector status lights to confirm power to the device, and also refer to the product owners manual for troubleshooting information based on blink codes. If using other (non- Tesla) external charging equipment, check for a display or other user interface that provides troubleshooting help.

If there is clearly no power to the charging equipment, check the circuit breaker for the wall outlet / Wall Connector to make sure it has not tripped.

Further troubleshooting tips based on equipment type:

If using a Mobile Connector, try charging the vehicle with a different wall outlet. If the vehicle starts to charge, the issue was likely with the original wall outlet. It is recommended that you

contact an electrician to inspect the building wiring connection to that outlet.

If the vehicle still does not charge, the issue may be with the Mobile Connector.

If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet. If the vehicle starts to charge, the issue was likely with the Wall Connector. Contact an electrician to inspect

the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with different wall outlets.

Try charging with different charging equipment.

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You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u005) Unable to charge - Charge station not powered Check power source or try a different station

Charging cannot begin because the charging equipment is not ready. A charge handle is detected, but the charging station is not communicating with the vehicle. This issue could occur because:

The charging station is not powered.

The control pilot signal between the charging station and the vehicle is interrupted.

Try charging the vehicle with different charging equipment or at a different charging station.

If the vehicle starts to charge, the issue was likely with the equipment.

If using a Mobile Connector or Wall Connector, first check the status lights on the front. If no status lights are visible, check the power source and contact an electrician to inspect the building wiring connection to the wall outlet or the Wall Connector to confirm that all wires are properly connected and torqued.

If using other external charging equipment, consult the product's owner's manual to learn how to confirm that the station is powered. Contact an electrician to inspect the building wiring and charging equipment as necessary.

If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with different charge equipment / at different stations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u006) Charge port latch not engaged Fully insert charge cable or check for obstruction

The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is not engaged, AC charging (for example, charging with a Mobile Connector or Wall Connector) will be limited to 16A and DC Fast Charging / Supercharging will be unavailable.

Try re-inserting the charge cable fully into the charge port inlet.

If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully inserted before. The latch may not have engaged during previous attempts because the cable was not fully inserted. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.

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If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as needed). Debris and/or foreign objects in the charge port inlet or the charge cable connector can prevent you from fully inserting the charge cable. If the cable is not fully inserted, the charge port latch will not engage.

It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the cable into the charge port inlet. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Make sure the charge cable is fully inserted during charging.

Make sure any charge port inlet obstruction has been removed.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

For more information on charging, see Charging Instructions on page 157.

(CHG_u007) Charging equipment reports error Check equipment for error code or message

Charging was interrupted because the external charging equipment has reported a fault that prevents the vehicle from charging.

Inspect the external charging equipment and look for status lights, displays, or other status indicators on the equipment. Consult the equipment owners manual for further troubleshooting instructions.

Try charging the vehicle with different charging equipment or at a different charging station.

If the vehicle starts to charge, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with different charge equipment / at different stations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u010) External charging equipment error detected Try different charging equipment

AC charging cannot begin due to a condition that prevents your vehicle from charging with AC power. DC fast charging / Supercharging should still function as expected.

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Your vehicle's onboard charger is detecting input voltage at the charge port when no power has been requested from the external charging equipment, which indicates the external charging equipment is not functioning as expected.

This can sometimes be caused by a hardware issue specific to the external charging equipment, which prevents the charging equipment from switching power to the vehicle on or off when requested. It could also occur due to another condition affecting the external charging equipment, or a condition affecting your vehicle itself.

As this alert is usually specific to external charging equipment, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you try charging with multiple, different types of charging equipment.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u012) Power grid or vehicle issue limiting AC charging Unplug and retry / Try different charging location

Charging speed has been reduced due to a condition that affects your vehicles ability to charge with AC power. DC fast charging / Supercharging should still function as expected.

This condition could occur due to power supply disturbances caused by the external charging equipment or by the electrical power grid. In some cases, this condition can even result from turning on nearby electric devices that draw a lot of power.

If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.

This alert may be accompanied by another alert that specifies the condition affecting AC charging. If so, it is recommended you start by investigating that alert.

Further troubleshooting tips based on equipment type:

If using a Mobile Connector, try charging your vehicle with a different wall outlet. If charging speed is no longer reduced, the issue was likely with the original wall outlet. It is recommended that

you contact an electrician to inspect the building wiring connection to that outlet.

If charging speed is still reduced, the issue may be with the Mobile Connector or the electrical grid.

If using a Wall Connector, try charging your vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet. If charging speed is no longer reduced, the issue was likely with the Wall Connector. Contact an electrician to

inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

As this alert may be present due to external charging equipment and power sources, it is recommended that you:

Try charging with different wall outlets.

Try charging with multiple, different types of charging equipment at different locations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is recommended that you schedule service.

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For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u013) Charging equipment communication lost Check power source and charging equipment

Charging stopped because communication between the vehicle and the external charging equipment was interrupted.

Confirm whether the external charging equipment is powered by looking for any status lights, displays, or other indicators on the equipment.

If the equipment is not powered, try to restore the external charging equipments power source.

If attempting to charge at a public station and power is unable to be restored, contact the station operator.

If attempting to charge at a private station (for example: charging at home) and power is unable to be restored, contact an electrician.

If the equipment is powered, try charging the vehicle using different external charging equipment.

If the vehicle begins charging, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Make sure the external charging equipment is powered.

Try charging with multiple, different types of charging equipment.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_u014) Charging equipment reports error Check equipment for error code or message

Charging was interrupted because the external charging equipment has reported a fault that prevents the vehicle from charging.

Inspect the external charging equipment and look for status lights, displays, or other status indicators on the equipment. Consult the equipment owners manual for further troubleshooting instructions.

Try charging the vehicle with different charging equipment or at a different charging station.

If the vehicle starts to charge, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

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Try charging with different charge equipment / at different stations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(CHG_w032) Charge rate reduced - Wall connection hot Outlet or Wall Connector wiring must be checked

High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall Connector.

This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician.

To regain normal charge speed, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

Wall Connector installation guides can be found here.

(CHG_w037) Unable to charge - Wall connection too hot Outlet or Wall Connector wiring must be checked

High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is getting too warm, so charging has stopped to protect the wiring and Wall Connector.

This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician.

To regain normal charge operation, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

Wall Connector installation guides can be found here.

(CP_w043) Charge port door sensor fault Charge port may not operate as expected

One of the charge port door sensors is not functioning normally. When this occurs, the charge port may be unable to accurately sense the charge port door position and the charge port may not operate as expected.

The charge port latch may intermittently remain engaged when the charge port door is opened.

The charge port light may illuminate only intermittently when the charge port door is opened.

If you encounter these or similar behaviors while the alert is present, try closing the charge port door and then opening it again to restore normal function.

For more information, see Opening the Charge Port on page 157.

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For more information on charging, see Charging Instructions on page 157.

(CP_w054) Charge port latch not engaged Fully insert charge cable or check for obstruction

The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is not engaged, AC charging (for example, charging with a Mobile Connector or Wall Connector) will be limited to 16A and DC Fast Charging / Supercharging will be unavailable.

The charge port light will pulse amber if this alert appears during AC charging and will be solid amber if this alert appears when attempting to DC Fast Charge / Supercharge.

Try re-inserting the charge cable fully into the charge port inlet.

If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully inserted before. The latch may not have engaged during previous attempts because the cable was not fully inserted. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.

If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as needed). Debris and/or foreign objects in the charge port inlet or the charge cable connector can prevent you from fully inserting the charge cable. If the cable is not fully inserted, the charge port latch will not engage.

It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the cable into the charge port inlet. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Make sure the charge cable is fully inserted during charging.

Make sure any charge port inlet obstruction has been removed.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

For more information on charging, see Charging Instructions on page 157.

(CP_w067) Charging equipment reports error Check equipment for error code or message

Charging was interrupted because the external charging equipment has reported a fault that prevents the vehicle from charging.

Inspect the external charging equipment and look for status lights, displays, or other status indicators on the equipment. Consult the equipment owners manual for further troubleshooting instructions.

Try charging the vehicle with different charging equipment or at a different charging station.

If the vehicle starts to charge, the issue was likely with the equipment.

If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

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Try charging with different charge equipment / at different stations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.

(DI_u015) Cruise control unavailable

Cruise Control, including Traffic-Aware Cruise Control, is currently unavailable. Take control and drive your vehicle manually.

Continue to your destination. Your vehicle is OK to drive.

Cruise Control might become unavailable due to many factors, including:

Driver input or behavior: Unbuckling the drivers seat belt

Not closing the doors, front trunk, or trunk

Canceling a Cruise Control request

Trying to activate Cruise Control below minimum speed of 18mph (30 km/h)

Environmental / external conditions

Vehicle System Restraints: May include camera or radar lack of visibility

Valet Mode is active: For more information, see Valet Mode on page 38.

When any condition preventing Cruise Control activation is no longer present, Cruise Control should be available.

If this alert persists throughout subsequent drives, schedule service at your convenience. Your vehicle is OK to drive in the meantime.

For more information, see Traffic-Aware Cruise Control on page 77.

(DI_u024) Autopark canceled Take control

Autopark has been canceled. You need to park or finish parking your vehicle manually.

Once the parking maneuver is complete, apply the brakes and shift into Park. Your vehicle will otherwise remain free- rolling.

Autopark can be canceled due to many factors, including the following:

Driver input or behavior Using the gear stalk

Moving the steering wheel

Pressing the accelerator pedal

Pressing the brake pedal

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Opening a door and/or exiting the vehicle

Pressing the Cancel button on the touchscreen

Environmental / external conditions Steep slope / grade

Weather conditions affecting visibility / sensor function

Curb cannot be detected

A trailer is attached to the vehicle

Vehicle system constraints

Autopark should be available again during your next drive.

If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.

For more information, see To Cancel Parking on page 98 and Limitations on page 98.

(DI_u025) Autopark aborted

Autopark has aborted and the Electronic Parking Brake has been applied. You need to park or finish parking your vehicle manually.

Once the parking maneuver is complete, apply the brakes and shift into Park. Your vehicle will otherwise remain free- rolling.

Autopark can abort due to many factors, including the following:

Driver input or behavior Using the gear stalk

Moving the steering wheel

Pressing the accelerator pedal

Pressing the brake pedal

Opening a door and/or exiting the vehicle

Pressing the Cancel button on the touchscreen

Environmental / external conditions Steep slope / grade

Weather conditions affecting visibility / sensor function

Curb cannot be detected

A trailer is attached to the vehicle

Vehicle system constraints

Autopark should be available again during your next drive.

If this alert persists throughout subsequent drives, contact Tesla Service at your earliest convenience. Your vehicle is OK to drive in the meantime.

For more information, see To Cancel Parking on page 98 and Limitations on page 98.

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(DI_w039) Regenerative braking temporarily reduced Regen will increase as vehicle is driven

Regenerative braking performance is temporarily reduced. The expected amount of automatic deceleration is not available when you lift your foot off the accelerator pedal while driving.

Your vehicle is OK to drive.

Use the brake pedal as needed to slow your vehicle, similar to the way you would apply the brakes in a gas-powered, non-electric vehicle (a vehicle with no regenerative braking to provide automatic deceleration).

This alert may occur when:

High voltage battery is near full charge: Regenerative braking is reduced when the battery is at 95% charge or higher.

High voltage battery is cold: The battery may not be warm enough for full regenerative braking performance.

This can happen at the beginning of a drive. It may happen frequently in colder climates.

Driving your vehicle will usually clear this alert, because it should reduce the battery charge below 95% and/or sufficiently heat the battery.

NOTE: In colder climates, this alert may remain present indefinitely and automatic deceleration may remain limited, as driving your vehicle may not heat the battery enough to restore full regenerative braking performance. This alert, by itself, does not typically indicate a condition requiring service.

For more information, see Regenerative Braking on page 58.

(DI_w168) Vehicle Hold feature unavailable Keep brake pedal pressed while stopped

Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your vehicle to a complete stop and keep your vehicle stationary.

Continue to your destination. Your vehicle is OK to drive.

If Vehicle Hold is not available during your next drive, contact Tesla Service. Your vehicle is OK to drive in the meantime.

For more information, see Vehicle Hold on page 63.

(DI_w172) Powertrain requires service Avoid hard acceleration

An issue has been detected in the powertrain system. The vehicle is OK to drive, but you should schedule service as soon as possible for a powertrain inspection.

Your vehicle has detected excessive backlash (lash) between the drive unit and the wheels. High, or excessive, lash is indicative of mechanical wear.

There are many possible causes, so a powertrain inspection is needed.

Your vehicle is OK to drive to your immediate destination and to a service center. Avoid hard or heavy acceleration, as this puts more stress on the powertrain.

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Schedule a service appointment at your earliest opportunity. If this issue is not addressed, your vehicle might unexpectedly stop while you are driving.

(GTW_w017) Electrical system power reduced Non-essential features may be unavailable

Some non-essential features, like seat heaters or cabin heating / cooling, may be unavailable or may operate at a reduced level. This is expected behavior designed to help your vehicle maintain adequate electrical power for essential functions.

This alert may be present due to various vehicle conditions. For more information and further recommended actions, check for other alerts specific to conditions affecting your vehicles electrical system.

(GTW_w018) Electrical system power reduced Non-essential features may be unavailable

Some non-essential features, like seat heaters or cabin heating / cooling, may be unavailable or may operate at a reduced level. This is expected behavior designed to help your vehicle maintain adequate electrical power for essential functions.

This alert may be present due to various vehicle conditions. For more information and further recommended actions, check for other alerts specific to conditions affecting your vehicles electrical system.

(GTW_w174) 12V battery must be replaced - Schedule service Software will not update until battery is replaced

The low voltage battery is showing degraded performance and needs to be replaced. Until the low voltage battery is replaced, vehicle software updates will not complete.

It is recommended that you have the low voltage battery replaced at your earliest convenient opportunity.

You can schedule service via your Tesla Mobile App, or with an independent service provider that offers low voltage battery replacement for your vehicle. Please note that independent service provider options may vary, based on your vehicle configuration and your location.

Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery replacement, your vehicle may eventually not have enough electrical power to start or to restart after a recent drive.

If the low voltage battery does not have enough electrical power to turn on your vehicle or open the doors, see Battery Care on page 156 for recommended actions.

For more information on the battery system, see High Voltage Battery Information on page 156.

(GTW_w360) Assist for low brake performance activated To stop, keep brake pedal firmly pressed

Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full braking capability in conditions where reduced braking performance is detected by your vehicle.

Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the pedal as this will interrupt the function.

This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be displayed for up to 5 seconds afterward.

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When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely normal and does not indicate any issue with your vehicle.

Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your brake pads or rotors have worn to the point that normal replacement is needed.

If you continue to experience reduced braking performance which does not improve over time, please contact Tesla service at your convenience for a brake inspection.

For more information, see Hydraulic Fade Compensation on page 58.

(GTW_w405) Electrical system power reduced Vehicle may shut down unexpectedly

The electrical system cannot maintain the voltage required to support all vehicle features.

If this alert is present while you are driving, it is possible your vehicle will shut down unexpectedly.

It is also possible that your vehicle will not restart after the current drive.

It is recommended that you eliminate or reduce your use of any non-essential features. This can help your vehicle maintain adequate electrical power for essential functions. It may also prevent your vehicle from shutting down before you reach your immediate destination, although this is not guaranteed.

If this alert remains active, schedule service immediately. Without service, your vehicle may shut down unexpectedly or may not restart.

(MCU_u019) Active service connection to vehicle Service performing remote diagnostics

A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.

Your vehicle is OK to drive.

This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared. For more information, see Restarting the Touchscreen in your vehicle's Do It Yourself Guide.

If this alert does not clear after 24 hours, it is recommended that you schedule service via your Tesla Mobile App or with an independent service provider. Please note that independent service provider options may vary, based on your vehicle configuration and your location.

(MCU_w008) Air pressure in tires very low PULL OVER SAFELY - Check for flat tire

This alert indicates that one or more of the tires on your vehicle is extremely low or flat.

The Tire Pressure Monitoring System (TPMS) has detected that the air pressure in one or more of your tires is significantly lower than the recommended cold tire pressure.

You should pull over carefully as soon as possible. In a safe location, check for a flat tire.

Troubleshooting Alerts

237Consumer Information

You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See Contacting Tesla Roadside Assistance on page 195 for more information.

In a non-emergency situation, it is recommended that you visit a local tire shop for assistance or schedule service using your Tesla Mobile App.

See Maintaining Tire Pressures on page 166 for detailed information on where to find the recommended cold pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.

The alert will clear once the TPMS has a consistent tire pressure measurement for each of your tires within 3 psi of the recommended cold pressure.

The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the recommended cold pressure, but both should clear once you have driven a short distance.

You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to measure and report your updated tire pressures.

For more information on tire pressure, inflation, and maintenance, see Tire Care and Maintenance on page 166.

(MCU_w010) Air pressure below recommendation for tires Check pressure and refill air as needed

This alert does NOT indicate that there is a flat tire.

The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is at least 20% lower than the recommended cold tire pressure.

See Maintaining Tire Pressures on page 166 for detailed information on where to find the recommended cold pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.

This alert may appear in cold weather because the air in your tires naturally contracts when it becomes cold, decreasing tire pressures.

Although drops in tire pressure are expected in colder weather, air should still be added to maintain the recommended cold tire pressure.

The alert may clear as the vehicle is driven. This is because the tires will warm up and the tire pressure will increase. Even if the alert clears, the tires should still be refilled with air once they have cooled. For the best experience

with your vehicle, the recommended cold tire pressure should be maintained at all times.

The alert should clear once the Tire Pressure Monitoring System detects that each of your tires is inflated to the recommended cold pressure.

The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the recommended cold pressure, but both should clear once you have driven a short distance.

You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to measure and report your updated tire pressures.

If you repeatedly see this alert for the same tire, have the tire inspected for a slow leak. You can visit a local tire shop or schedule service using your Tesla Mobile App.

For more information on tire pressure and inflation, see Tire Care and Maintenance on page 166.

Troubleshooting Alerts

238 MODEL S Owner's Manual

(MCU_w029) Service is required Schedule service now

This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.

This alert can be set due to various conditions. When you schedule service, more information should be available.

This alert can only be cleared by a service technician after your vehicle has been serviced.

As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest convenience.

(THC_u0005) Air conditioning temporarily reduced Vehicle systems being cooled

Cabin air conditioning performance has been temporarily reduced because your vehicle needs to focus on cooling the high voltage battery (Battery) and/or powertrain. This is completely normal and does not indicate a problem with your vehicle or the air conditioning (A/C) system.

In addition to cooling the vehicle interior, the A/C system also cools the Battery. The A/C systems priority is to cool the Battery to make sure it stays within an optimal temperature range that supports longevity and best performance.

In high temperature environments, it is normal for your vehicle to focus more for brief periods on cooling the Battery. When this happens, it is most often because the vehicle is supercharging in hot weather.

No action is required. Your vehicle is OK to drive.

The alert should clear in a short time, and cabin air conditioning performance should return to normal. In some cases, the alert and vehicle behavior will continue until supercharging is complete.

If the alert persists over multiple drives and is accompanied by other alerts that indicate potential issues with the A/C system, contact Tesla Service at your convenience to schedule an A/C system inspection.

(UMC_w002) Unable to charge - Mobile Connector GFCI tripped Disconnect and retry or use different equipment

The vehicle cannot charge because the ground-fault circuit interrupter (GFCI) in the Mobile Connector has tripped.

Like the GFCI in a wall outlet, this feature is designed to stop the flow of electricity when there is a problem. It has interrupted charging to protect your vehicle and the charging equipment.

This could happen for many reasons. The problem could be in the charge cable, the charge handle, the charge port, or even an onboard vehicle component.

Inspect the charge port as well as the charge handle for pooled water or unusual levels of moisture.

If you find excessive moisture, wait and let both the inside area of the charge port and the exposed portion of the charge handle dry sufficiently before trying again.

Inspect the charge equipment for damage.

If the cable is in any way damaged or deteriorated, do not use it. Try different charging equipment instead.

If the cable is in good condition, try charging again with the same Mobile Connector.

If the issue persists and prevents charging, try charging with different charging equipment.

Troubleshooting Alerts

239Consumer Information

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with multiple, different types of charging equipment.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w004) Unable to charge with Mobile Connector Voltage too high / Try a different wall outlet

The vehicle cannot charge, or charging is interrupted, because either the Mobile Connector:

Detects the wall outlet voltage is too high.

OR

Detects an unexpected increase in supply voltage from the wall outlet.

Try charging the vehicle with a different wall outlet.

If the vehicle starts to charge, the issue was likely with the original wall outlet. It is recommended that you contact an electrician to inspect the building wiring connection to that outlet.

If the vehicle still does not charge when you try a different wall outlet, try charging at a different location.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with different wall outlets.

Try charging with different charging equipment.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w005) Unable to charge with Mobile Connector Voltage too low / Try a different wall outlet

The vehicle cannot charge, or charging is interrupted, because either the Mobile Connector:

Does not detect enough supply voltage from the wall outlet.

OR

Detects an unexpected drop in supply voltage from the wall outlet.

Try charging the vehicle with a different wall outlet.

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240 MODEL S Owner's Manual

If the vehicle starts to charge, the issue was likely with the original wall outlet. It is recommended that you contact an electrician to inspect the building wiring connection to that outlet.

If the vehicle still does not charge when you try a different wall outlet, try charging at a different location.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

Try charging with different wall outlets.

Try charging with different charging equipment.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w008) Unable to charge - Wall plug temperature high Wall outlet and wiring inspection recommended

High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so charging has stopped to protect the outlet.

This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with the outlet. A warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.

To regain normal charge operation, make sure your adapter is fully plugged into the outlet. If charging speed does not return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.

If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector for greater convenience and highest charging speed.

(UMC_w013) Wall plug adapter error - Charge rate reduced Plug adapter fully into Mobile Connector and retry

Your Mobile Connector is unable to communicate with the wall plug adapter. Because your Mobile Connector cannot monitor the wall plug adapter temperature, charge current is automatically reduced to 8A.

It is recommended that you try the following troubleshooting steps:

1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall outlet.

2. Make sure the connection between the wall plug adapter and the main body of your Mobile Connector is secure. a. Disconnect the wall plug adapter completely from the main body of your Mobile Connector.

b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by pushing it into the socket until it snaps into place.

3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into the wall outlet.

4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully connected to your Mobile Connector). a. If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.

b. If the alert persists, the issue is likely with your Mobile Connector.

Troubleshooting Alerts

241Consumer Information

It is recommended that you obtain another wall plug adapter or Mobile Connector as needed, based on the troubleshooting steps above.

In the meantime, you can continue to charge with the same equipment. The charge rate will be reduced, as charge current will be limited to 8A while this condition persists.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w014) Wall plug adapter error - Charge rate reduced Plug adapter fully into Mobile Connector and retry

Your Mobile Connector is unable to communicate with the wall plug adapter. Because your Mobile Connector cannot identify the type of wall outlet the wall plug adapter is connected to, charge current is automatically reduced to 8A.

It is recommended that you try the following troubleshooting steps:

1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall outlet.

2. Make sure the connection between the wall plug adapter and the main body of your Mobile Connector is secure. a. Disconnect the wall plug adapter completely from the main body of your Mobile Connector.

b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by pushing it into the socket until it snaps into place.

3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into the wall outlet.

4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully connected to your Mobile Connector). a. If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.

b. If the alert persists, the issue is likely with your Mobile Connector.

It is recommended that you obtain another wall plug adapter or Mobile Connector as needed, based on the troubleshooting steps above.

In the meantime, you can continue to charge with the same equipment. The charge rate will be reduced, as charge current will be limited to 8A while this condition persists.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w015) Wall plug adapter error - Charge rate reduced Plug adapter fully into Mobile Connector and retry

Your Mobile Connector is unable to communicate with the wall plug adapter. Because your Mobile Connector cannot identify the type of wall outlet the wall plug adapter is connected to, charge current is automatically reduced to 8A.

It is recommended that you try the following troubleshooting steps:

1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall outlet.

2. Make sure the connection between the wall plug adapter and the main body of your Mobile Connector is secure.

Troubleshooting Alerts

242 MODEL S Owner's Manual

a. Disconnect the wall plug adapter completely from the main body of your Mobile Connector.

b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by pushing it into the socket until it snaps into place.

3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into the wall outlet.

4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully connected to your Mobile Connector). a. If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.

b. If the alert persists, the issue is likely with your Mobile Connector.

It is recommended that you obtain another wall plug adapter or Mobile Connector as needed, based on the troubleshooting steps above.

In the meantime, you can continue to charge with the same equipment. The charge rate will be reduced, as charge current will be limited to 8A while this condition persists.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 124 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

(UMC_w017) Charge rate reduced - Wall plug temperature high Wall outlet and wiring inspection recommended

High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so charging has been slowed to protect the outlet.

This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with the outlet. A warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.

To regain normal charge speed, make sure your adapter is fully plugged into the outlet. If charging speed does not return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.

If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector for greater convenience and highest charging speed.

Troubleshooting Alerts

243Consumer Information

A

ABS (Anti-lock Braking System): 57 absolute speed limit: 111 access panel, removing: 175 accessories: 19

plugging into power socket: 19 active hood: 66 adaptive headlights: 48 adjacent lane speed: 82 aero covers: 168 air conditioning: 119 air filter: 122 air suspension: 138 airbag, front passenger, disabling: 34 airbags: 33 alarm: 142 all-season tires: 169 always connected, setting: 69 Always Show Estimated Round Trip Energy: 127 anti-lock braking (ABS): 57 apps: 5 Arcade: 132 audio: 39, 129, 132

playing files: 129, 132 settings: 129 steering wheel buttons: 39 volume control: 129

Auto High Beam: 47 Auto Lane Change: 84 auto-raising suspension: 138 automatic emergency braking: 109 automatic navigation: 124

navigating: 124 Autopark: 97 autopilot: 105

side collision warning: 105 Autopilot: 74, 77, 82, 84, 97, 99, 108, 111

Auto Lane Change: 84 automatic emergency braking: 108 Autopark: 97 Autosteer: 82 collision avoidance assist: 108 forward collision warning: 108 overtake acceleration: 77 overview: 74 speed assist: 111 speed limit warning: 111 staying within speed limits: 111 Summon: 99

Traffic-Aware Cruise Control: 77 Autopilot components: 74 Autosteer: 82 average range: 69

B

backup camera: 70 Battery (high voltage): 156, 175, 191

care of: 156 coolant: 175 specifications: 191 temperature limits: 156

battery (key), replacing: 9 battery (low voltage): 156, 191

complete discharge: 156 specifications: 191

Blind Spot Camera: 105 Blind Spot Collision Warning: 105 Blind Spot Collision Warning Chime: 105 Bluetooth: 130, 135

devices, playing audio files from: 130 general information: 135 phone, pairing and using: 135

body repairs: 179 body touch up: 173 Boombox: 133 brakes: 57, 109, 175, 189

automatic in emergencies: 109 fluid level: 175 overview of: 57 specifications: 189

Bumper Clearance (Summon): 99

C

cabin air filter: 122 cabin temperature control: 119 Calendar: 135, 137 camera, rear-facing: 70 cameras (autopilot): 74 Camp: 122 car cover: 173 car status, displaying: 39, 40 car washes: 171 Caraoke): 130 cargo area: 14 cargo volume: 186 carpets, cleaning: 172 CCS (Combo): 155 CE certifications: 204 CHAdeMO: 155

Index

chains: 170 change of ownership: 118 charge port: 157 charge port light: 158 charge port manual release: 162 charge port release lever: 162 charging: 154, 155, 158

components and equipment: 154 instructions: 158 public charging stations: 155

charging locations, finding: 127 charging stations, displaying on map: 124 child protection: 12

disabling rear window switches: 12 child seats: 26, 34

disabling front passenger airbag: 34 installing and using: 26

child-protection lock: 10 disabling liftgate and rear door handles: 10

cleaning: 171 climate controls: 119 cold weather best practices: 72 collision avoidance assist: 108 connecting to Wi-Fi: 149 console: 17, 19, 20

cup holders: 20 low voltage power socket: 19 USB ports: 17

consumption chart: 69 contact information: 196

roadside assistance: 196 copyrights: 199 cruise control: 77 cup holders: 20

D

damping, suspension: 138 dashboard overview: 3 Dashcam: 143 data recording: 201 data sharing: 201 declarations of conformity: 204 delivery mileage: 202 devices: 17, 130

Bluetooth, playing audio files: 130 connecting: 17

dimensions: 184 Dog: 122 dome (map) lights: 47 door handles: 9

door labels: 182 door seals: 172

cleaning: 172 Door Unlock Mode: 10 doors: 8 doors, opening: 8 Drive: 46 drive away locking: 10 drive modes: 46 drive type: 186 driver: 22, 37

profiles: 37 seat adjustment: 22

driving: 22, 44, 68 seating position: 22 starting: 44 tips to maximize range: 68

E

Easter Eggs: 132 easy entry, driver profile: 37 EDR (event data recorder): 201 electric parking brake: 59 emergency braking: 108 emergency flashers: 49 Emergency Lane Departure Avoidance: 105 emergency rear door opening: 11 energy: 50, 58

gained from regenerative braking: 58 range information: 50

Energy app: 69 energy consumption ratings: 187 energy saving mode: 69 energy specifications: 187 energy use predictions (navigating): 127 Entertainment: 132 Erase & Reset: 118 event data recording: 201 exterior: 2, 47, 171, 173, 184

car cover: 173 cleaning: 171 dimensions: 184 lights: 47 overview: 2 polishing, touch up, & repair: 173

F

factory defaults, restoring: 118 factory reset: 118 favorites (Media Player): 130

Index

Favorites (navigation): 124 FCC certifications: 204 features, downloading new: 150 firmware (software) updates: 150 flash drive: 143 flashers, warning: 49 floor mats: 173 fluids: 165, 175

replacement intervals: 165 reservoirs, checking: 175

fog lights: 47 forward collision warning: 108 front and rear seats: 22 front passenger detection: 34 front trunk: 15

G

garage doors, opening: 146 gates, opening: 146 glovebox: 17 Glovebox PIN: 142 gradeability, maximum: 187 Gross Vehicle Weight Rating: 183 ground clearance: 184 GVWR: 183

H

hazard warning flashers: 49 headlights: 47, 48

adaptive: 48 after exit: 48 high beams: 47

heating: 119 height adjustments (air suspension): 138 height adjustments (suspension): 178

disabling (Jack mode): 178 high beam headlights: 47 high voltage: 154, 165, 191

Battery specifications: 191 components: 154 safety: 165

hills, stopping on: 63 hitches: 183 Home: 5

button: 5 screen: 5

Home location: 126 HomeLink: 99, 146, 206

FCC certification: 206 programming and using: 146

when using Summon: 99 hood: 15 horn: 40 hub caps: 168

I

I'm Feeling Lucky, Hungry: 124 IC certifications: 204 identification labels: 180 inductive phone charger: 18 instant range: 69 instrument panel: 50, 172

cleaning: 172 overview of: 50

interior: 3, 47, 119, 172, 184 cleaning: 172 dimensions: 184 lights: 47 overview: 3 temperature control: 119

intrusion detection: 142 ISOFIX child seats, installing: 29

J

J1772: 155 Jack mode: 178 jacking: 178

K

Keep Climate On: 122 key: 8, 9, 204

FCC and IC certifications: 204 how to use: 8 ordering extras: 9 replacing battery: 9

key fob: 44 key fob not inside: 44

keyless entry: 8

L

label: 183 Product Plate: 183 Tire Information: 183

lane assist: 105 lane change, automatic: 84 Lane Departure Avoidance: 105 liftgate: 13

adjust opening height: 13 opening: 13

lifting: 178

Index

lights: 47, 48, 49 adaptive headlights: 48 hazard warning: 49 headlights after exit: 48 turn signals: 48

load limits: 182 location tracking: 124 locking and unlocking doors: 8 lumbar adjustment: 22

M

maintenance: 164, 165, 166, 171, 174, 175, 176 brake fluid, checking: 175 cleaning: 171 daily checks: 164 fluid replacement intervals: 165 monthly checks: 164 panel, removing: 175 replacing wiper blades: 174 service intervals: 164 tires: 166 washer fluid, topping up: 176 washer jets, cleaning: 174

map orientation: 124 map updates: 128 mats: 173 Maximum Allowable Total Mass: 183 maximum speed: 187 media: 129, 132

settings: 129 sources, show and hide: 129

mileage upon delivery: 202 mirrors: 42 mobile app: 152 mobile app access: 152 Mobile Connector: 155, 157

description: 155 using: 157

modifications: 179 motor labeling: 188 motor specifications: 186 My Apps: 7 my car does what?: 132

N

Navigate on Autopilot: 87 NCC certifications: 204 Neutral: 46

O

Obstacle-Aware Acceleration: 108 occupant classification: 34 odometer: 67 Off-Peak Charging: 161 offset from speed limit: 111 Online Routing: 128 overhang dimensions: 184 overtake acceleration: 77 Owner Information, about: 199

P

Park: 46 Park Assist: 61 parking brake: 59 parking, using Autopark: 97 parking, using Summon: 99 parts replacement: 179 pedestrian protection: 66 pedestrian warning: 71 performance specifications: 187 personal data, erasing: 118 phone: 40, 135

steering wheel buttons: 40 using: 135

phone app: 136 PIN: 38 PIN to Drive: 142 power: 58

gained from regenerative braking: 58 power cycling: 44 power management: 69 power socket: 19 power windows: 12 powered liftgate: 10 powering on and off: 44 Preconditioning: 161 Product Plate: 183 public charging stations: 155

R

radio: 129, 132 Radio Frequency information: 204 Radio Transmission Equipment Type Approval Certificate: 206 range: 50, 58, 68

displayed on instrument panel: 50 driving tips to maximize: 68 regenerative braking: 58

range assurance: 69

Index

Range mode: 68 range ratings: 187 Re-route: 128 rear seats, folding and raising: 23 rear view camera: 70 rear window switches, disabling: 12 recent (Media Player): 130 Recents (navigation): 124 recording: 143 regenerative braking: 58 relative speed limit: 111 release notes: 151 restarting the touchscreen: 44 Reverse: 46 RFID transponders: 179 ride height (air suspension): 138 roadside assistance: 196 roof racks: 183 rotating tires: 167 Round Trip Energy (navigating): 127

S

safety information: 25, 32, 36 airbags: 36 child seats: 32 seat belts: 25

Schedule: 161 schedule service: 152 scheduled charging: 161 scheduled departure: 161

using: 161 seat belts: 24, 172

cleaning: 172 in a collision: 24 overview of: 24 pre-tensioners: 24 wearing when pregnant: 24

seat covers: 23 seat heaters: 119 seating capacity: 183 seating position: 35 seats: 22, 119

adjusting: 22 heaters: 119

security settings: 142 self-leveling: 138 sensors: 74 Sentry Mode: 143 service data recording: 201 service intervals: 164

Settings, erasing: 118 shifting: 46 shortcuts: 7

adding to My Apps: 7 Show Calendar Upon Entry: 135, 137 side camera(s): 70 Side Clearance (Summon): 99 side collision warning: 105 slip start: 60 Smart Summon: 102 Software Reinstall: 150 software reset: 118 software update preferences: 150 software updates: 150 specifications: 184, 186, 187, 188, 189, 191

brakes: 189 cargo volume: 186 dimensions: 184 energy: 187 exterior: 184 High Voltage Battery: 191 interior: 184 low voltage battery: 191 motor: 186 motor labeling: 188 performance: 187 steering: 189 subsystems: 186 suspension: 189 tires: 191 transmission: 188 wheel alignment: 191 wheels: 191

speed assist: 111 speed limit warning: 111 stability control: 60 starting: 44 steering specifications: 189 steering, automatic: 82 summer tires: 169 Summon: 99 Summon Distance: 99 sunroof: 21 superchargers, displaying on map: 124 supercharging: 162

described: 162 idle fees: 162 pay-per-use fees: 162

suspension (air): 138 suspension specifications: 189

Index

T

telematics: 201 temperature: 40, 50, 119, 156

Battery (high voltage), limits: 156 cabin, controls for: 119 heated: 40 outside: 50

Teslacam: 143 tie-down straps: 198 tilt/intrusion detection: 142 Tire Information label: 183 tire noise: 170 Tire Pressure Monitoring System: 168, 205

FCC certification: 205 overview of: 168

tire pressures, checking: 166 tire pressures, displaying: 166 tires: 166, 167, 169, 170, 191, 192, 193

all-season: 169 balancing: 167 chains: 170 inspecting and maintaining: 166 pressures: 192 pressures, displaying: 166 pressures, how to check: 166 replacing: 167 replacing a tire sensor: 169 rotation: 167 specification: 191 summer: 169 tire markings: 193 wheel configuration: 166 winter: 170

toll system transponders, attaching: 179 torque specifications: 186 touch up body: 173 touchscreen: 5, 7, 150, 172

adding shortcuts: 7 cleaning: 172 customizing My Apps: 7 main: 5 rear: 5 software updates: 150

touchscreens: 5 overview of: 5

tow eye, locating: 197 towing: 196 towing a trailer: 183 towing instructions: 196

Toybox: 132 TPMS: 168, 205

FCC certification: 205 overview of: 168

Tracking Disabled: 124 traction control: 60 trademarks: 199 Traffic Light and Stop Sign Control: 90 Traffic-Aware Cruise Control: 77 trailer hitches: 183 transmission specifications: 188 transponders, attaching: 179 Transport Mode: 197 transporting: 196 trip chart: 69 trip meter: 67 Trip Planner: 128 trunk, front: 15 trunk, rear: 10, 13

child lock: 10 disabling interior handle: 10

turn signals: 48

U

ultrasonic sensors: 74 Unlock on Park: 8 unlocking when key fob doesn't work: 11 USB devices: 17

connecting: 17 USB flash drive: 142, 143 USB ports: 17

V

Valet mode: 38 Vehicle Hold: 63 Vehicle Identification Number (VIN): 180 vehicle loading: 182 vent, sunroof: 21 View Live Camera: 143 voice commands: 140 volume control: 5 volume control (media): 129

W

Walk-Away Door Lock: 10 Wall Connector: 155 warning flashers: 49 washer fluid, topping up: 176 washer jets, cleaning: 174 washers, using: 56

Index

wheel chocks: 198 wheels: 167, 168, 191

aero covers, removing and installing: 168 alignment: 167 alignment values: 191 replacing: 167 specifications: 191 torque: 191

Wi-Fi, connecting to: 149 windshield washer fluid, topping up: 176 winter tires: 170 wiper blades, replacing: 174 wiper defrosters: 56 wipers, defrosting: 56 wipers, using: 56 wireless phone charger: 18 Work location: 126

Index

Manualsnet FAQs

If you want to find out how the Model S Tesla works, you can view and download the Tesla Model S 2012-2020 China Owner's Manual on the Manualsnet website.

Yes, we have the Owner's Manual for Tesla Model S as well as other Tesla manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner's Manual should include all the details that are needed to use a Tesla Model S. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Tesla Model S 2012-2020 China Owner's Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Tesla Model S 2012-2020 China Owner's Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Tesla Model S 2012-2020 China Owner's Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Tesla Model S 2012-2020 China Owner's Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the Tesla Model S 2012-2020 China Owner's Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.