Summary of Content for Synology NAS RS3411xs v4 Quick Installation Guide PDF
Synology RackStation RS3411xs/RS3411RPxs Quick Installation Guide
Table of Contents
Chapter 1: Before You Start Package Contents ............................................................................................................................................... 3 Synology RackStation at a Glance ...................................................................................................................... 4 Safety Instructions ............................................................................................................................................... 6
Chapter 2: Hardware Setup Tools and Parts for Hard Disk Installation ........................................................................................................... 7 Install Hard Disks ................................................................................................................................................ 7 Add a RAM Module on RackStation .................................................................................................................... 8 Add a Network Interface Card on RackStation .................................................................................................. 10 Start Up Your RackStation ................................................................................................................................ 12
Chapter 3: Install DSM on RackStation Install from Windows ......................................................................................................................................... 13 Install from Mac OS X ....................................................................................................................................... 15 Install from Linux ............................................................................................................................................... 15 Learn More ........................................................................................................................................................ 17
Appendix A: Specifications
Appendix B: LED Indication Table
Chapter 1: Before You Start
Before you start setting up RackStation, please check the package contents to verify that you have received the items below. Please also read the safety instructions carefully before use to prevent your RackStation from any damages.
Package Contents Main Unit x 1 AC power cord x 11
Installation disc x 1
Screws for 3.5" hard drives x 52
Screws for 2.5" hard drives x 52
--------- 1 AC power cord: RS3411xs x 1; RS3411RPxs x 2
4 Chapter 1: Before You Start
Synology RackStation at a Glance
No. Article Name Location Description
1) Power Button Front Panel The Power Button is used to turn Synology RackStation on or off.
To turn off Synology RackStation, press the Power Button and hold it until you hear a beep sound and the Power LED starts blinking.
2) Beep off Button Front & Back Panel
The Beep off Button is used to turn off the beep sound of Synology RackStation.
3) LED Indicators Front & Back Panel
The LED indicator is used to display the status of the internal disk and the system. For more information, see "Appendix B: LED Indication Table" on Page 19.
4) Hard Drive Trays Front Panel The hard drive tray is designed for loading the hard drives used in Synology RackStation.
5) Power Port Back Panel The power port is where you connect the power cord to Synology RackStation.
6) Fan Back Panel
The power fans are built to exhaust waste heat out of the power supply.
The system fans (inside RackStation) are built to exhaust waste heat out of RackStation. If the fan is not working, the RackStation will beep every few seconds.
7) Console Port & VGA Port Back Panel This port is used for manufacturing use only.
8) USB Port Back Panel The Synology RackStation offers USB ports for adding additional external hard drives, USB printers, or other USB devices.
9) LAN 1
Back Panel The LAN port is where you connect RJ-45 cable to Synology RackStation.
10) LAN 2
11) LAN 3
12) LAN 4
13) RESET Button Back Panel 1. To restore IP, DNS, passwords for the admin account to default value. 2. To reinstall the Synology RackStation.
5 Chapter 1: Before You Start
No. Article Name Location Description
14) Expansion 1 Back Panel
The Expansion port is used to connect Synology Expansion Unit1
Synology RackStation. Expansion 2
16) Power Supply Safety Latch2 Back Panel
The power supply safety latch is used to secure the power supply in place.
17) Power Supply On/Off Switch Back Panel The power supply on/off switch is used to turn on/off the power supply.
--------- 1 For more information about Synology Expansion Unit supported by your RackStation, visit www.synology.com. 2 RS3411RPxs only.
6 Chapter 1: Before You Start
Keep away from direct sunlight and away from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity.
Keep Synology product upright. Do not lay it down horizontally.
Do not place the Synology product close to any liquid.
Before cleaning, unplug the power cord first. Wipe Synology product with damp paper towels. Do not use chemical or aerosol cleaners to clean it.
Do not place the Synology product on a cart, table, or desk, which is not stable to avoid the product from falling over.
The power cord must plug in to the right supply voltage. Make sure that the supplied AC voltage is correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Chapter 2: Hardware Setup
Tools and Parts for Hard Disk Installation A screwdriver At least one 3.5 or 2.5 SATA hard disk
(Please visit www.synology.com for compatible hard disk models.)
Warning: If you install a hard disk that contains data, system will format the hard disk and erase all data. If you still need the data, please back it up before installation.
Install Hard Disks 1 Pull the hard drive try handle in the direction as indicated below to remove the hard drive tray.
2 Load the hard disk in the hard drive tray.
For 3.5 Hard Disk: Place the hard disk in the hard drive tray, turn the tray upside down, and then tighten the screws to secure the hard disk.
8 Chapter 2: Hardware Setup
For 2.5 Hard Disk: Place the hard disk in the blue area (shown below) of the hard drive tray, turn the tray upside down, and then tighten the screws to secure the hard disk.
3 Insert the loaded hard drive tray into the empty hard drive bay.
Important: Make sure the tray is pushed in all the way. Otherwise, the hard disk might not be able to function properly.
4 Push the hard drive tray handle to secure the hard drive tray.
5 Repeat the steps above to assemble all hard disks you have prepared.
Note: If you want to set up a RAID set, it is recommended that all installed hard disks are of the same size to make the best use of hard disk capacity.
Add a RAM Module on RackStation Synology RAM module 1GB/2GB is designed for RackStation memory expansion, and is optional for your choice. Follow the steps below to install, check, or remove your RAM module.
Install the RAM Module 1 Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible
2 Remove the 2 screws on the back of RackStation, and then pull the top cover.
Important: When you pull out the cover, you expose sensitive internal components. Avoid touching anything other than the memory assembly when you remove or add memory.
9 Chapter 2: Hardware Setup
3 Insert the new memory module in the slot:
a Open the ejectors on the memory slot and push them out to the sides.
b Align the notch on the gold edge of the module with the notch in the memory slot.
c Use two fingers with firm, even pressure to push down on the memory module.
d When the memory is inserted correctly, the ejectors will snap into place.
Important: Hold the memory module by its edges, and do not touch the gold connectors.
4 Replace the top cover. Replace and tighten the 2 screws you removed in step 2.
Make Sure RackStation Recognizes the New Memory Capacity After installing the memory module on RackStation, its recommended that you check whether the server recognizes the new memory.
To check the memory of your RackStation: 1 Start up your RackStation. (See Start Up Your RackStation on Page 12 for more information.)
2 Install DSM. (See Chapter 3: Install DSM on RackStation on Page 13 for more information.)
3 Log in to Synology DiskStation Manager (DSM).
4 Check Total Physical Memory in Main Menu > System Information.
If your RackStation doesnt recognize the memory or doesnt start up correctly, check out if the memory is installed correctly.
10 Chapter 2: Hardware Setup
Remove the RAM Module from RackStation 1 Follow step 1 to 2 of the Install the RAM Module section to open the cover of your RackStation.
2 Remove the RAM module.
a Open the ejectors on the memory slot and push them out to the sides.
b Hold the memory module by its notches and remove it from the slot.
3 Replace the top cover. Replace and tighten the 2 screws you removed in step 1.
Add a Network Interface Card on RackStation Your RackStation has a PCI Express expansion slot which allows you to install 10G/E or Gigabit network interface card for LAN port expansion.1
To replace the long bracket with the short one:
You need to replace the long bracket (suited for PC) in your network interface card with the short bracket (suited for 2U RackStation) before installing the card on your RackStation.
1 Unscrew the 2 screws in the long bracket on your network interface card, and then remove the bracket.
--------- 1 For more information about supported 10G/E or Gigabit network interface cards, visit www.synology.com.
11 Chapter 2: Hardware Setup
2 Replace the long bracket with the short one, and tighten the 2 screws to secure the short bracket.
To install the network interface card: 1 Follow step 1 to 2 of Install the RAM Module on Page 8 to open the cover of your RackStation.
2 Install the network interface card.
a Unscrew the screw in the port access cover on your RackStation, and then remove the access cover.
b Align the cards connector with the expansion slot, and then insert the card into the slot.
Important: Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to function properly.
c Tighten the screw to secure the network interface card.
12 Chapter 2: Hardware Setup
Start Up Your RackStation 1 Connect one end of the power cord to the Power port of RackStation, and the other to the power outlet. Make
sure the Power Supply On/Off Switch is turned on ("-").
2 Use the LAN cable to connect RackStation to your switch/router/hub.
3 Push the Power button to turn on your RackStation.
Your RackStation is now online and detectable from a network computer.
Chapter 3: Install DSM on RackStation
On a network computer, follow the steps in this chapter to install DSM on your RackStation. After DSM is installed, you can manage all features of your RackStation by logging in to DSM with a web browser.
Install from Windows 1 Insert the installation disc into your computer, and click Start. Follow the onscreen instructions to complete the
2 Synology Assistant will be installed and launched on your computer. It will search and find your RackStation within LAN, and the status of your RackStation should be Not Installed. Double-click your RackStation to start the setup process.
3.1-1605 DS411 R 34 1xs A5G RackStation
14 Chapter 3: Install DSM on RackStation
3 Click Browse to locate the DSM_[model name]_[number].pat installation file in the DSM folder of your installation disc. You can also download the latest version of DSM from Synology Download Center.
4 Follow the onscreen instructions to complete the setup process.
Note: If you choose Quick Setup, the default admin password for your DiskStation Manager will be blank.
After the installation process is finished, you can manage your RackStation with Synology DiskStation Manager (DSM). For more information about managing your RackStation with DSM, refer to Synology DiskStation Users Guide available at Synology Download Center.
15 Chapter 3: Install DSM on RackStation
Install from Mac OS X 1 Insert the installation disc into your computer, and then double-click the SynologyInstall icon on the desktop.
2 In the window that appears, double-click the MacOSX folder, and then double-click Synology Assistant- [number].dmg.
3 Double-click the Synology Assistant.app in the window that appears.
4 Follow step 2 to 4 of the Install from Windows section to finish setup.
Install from Linux The Linux version is optimized for Ubuntu distribution version 8 and 9. You can still try installation on other Linux distributions (for evaluation purpose only).
Install and Run Synology Assistant You can install and run Synology Assistant using the command lines or the GUI.
If you want to install using the command lines: Run the script install.sh in the Linux folder of the installation disc, which will guide you through the steps below.
1 Remove the beta version of Synology Assistant (if any).
sudo rm -rf /usr/local/Synology /usr/local/bin/SynologyAssistant
2 Extract SynologyAssistant-[number].tar.gz to the directory you want, such as /usr/local or .
tar -C ./ -zxvf SynologyAssistant-[number].tar.gz
3 If you are using 64bit Ubuntu, install the 32bit libraries.
sudo apt-get install ia32-libs
4 Create the shortcut to /usr/local/bin.
sudo ln -sf /path/install/SynologyAssistant/SynologyAssistant \ /usr/local/bin/SynologyAssistant
16 Chapter 3: Install DSM on RackStation
5 To run Synology Assistant, you can either use the following command:
Or run the shortcut:
If /usr/local/bin exists in your environment variable $PATH, just type:
If you want to install using the GUI: 1 Go to /usr/local and /usr/local/bin and delete the following folders (if any):
Synology, SynologyAssistant 2 Insert the installation disc into your computer, and then double-click the SynologyInstall icon on the desktop.
3 In the File Browser window that appears, double-click the Linux folder, and then double-click Synology Assistant-[number].tar.gz.
4 Click Extract, and then extract the SynologyAssistant directory to /usr/local or any other path.
17 Chapter 3: Install DSM on RackStation
Important: If you are using 64bit Ubuntu, you have to install the 32bit libraries before proceeding. To install, type the following command in Terminal:
sudo apt-get install ia32-libs
5 Go to /usr/local/SynologyAssistant (or [the path you just specified]/SynologyAssistant), double-click SynologyAssistant, and then select Run in Terminal in the dialog box that appears.
Install DSM on RackStation When you have activated Synology Assistant, follow step 2 to 4 of the Install from Windows section to finish setup.
Learn More Congratulations! Your RackStation is set up now. Refer to the Users Guide in the installation disc for advanced settings and management. For more information or online resources about your RackStation, please visit www.synology.com.
Appendix A: Specifications
Internal HDD 3.5 SATA (II) x 10
Max. Capacity 30TB
(10 x 3TB hard drives)
Hot Swappable HDD Yes
External HDD Interface USB x 4
LAN Port Gigabit x4 (optional 10 GbE X2 add-on card is supported)
Size (HxWxD) (mm) 88 X 445 X 570
Weight (Kg) RS3411xs: 12.77
Windows 2000 onward
Mac OS X 10.3 onward
Ubuntu 9.04 onward
Max. User Accounts 4096
Max. Group Accounts 512
Max. Shared Folders 512
Max. Concurrent Connections 1024
Max. Supported IP Cameras 50
File System EXT4EXT3FAT (External Disk, Read/Write) NTFS (External Disk, Read/Write)
Volume Type Basic JBOD RAID 0 RAID 1 RAID 5 RAID 5+Spare RAID 6RAID 10
Agency Certifications FCC Class A CE Class A
HDD Hibernation Yes
Scheduled Power On/Off Yes
Wake on LAN Yes
Language Localization English Deutsch Franais Italiano Espaol Dansk Norsk Svensk
Nederlands Polski Magyar Portugus do Brasil Portugus Europeu Trke esk
Power Consumption And Environment Requirements
Line voltage: 100V to 240V AC Frequency: 50/60Hz
Operating Temperature: 40 to 95F (5 to 35C) Storage Temperature: 15 to 155F (-10 to 70C)
Relative Humidity: 5% to 95% RH Maximum Operating Altitude: 10000 feet (3048m)
Appendix B: LED Indication Table
LED Indication Color Status Description
Green Static Volume Normal
Off HDD Hibernation
Static Available volume space < 1GB
Available volume space < 1 %
Blinking Volume degraded or crashed
Static Gigabit Link
Blinking Network is active
Off Network is down
Orange Static 10/100 Link
Static 10G/E card is inserted
Off Off No 10G/E card
Hard Drive Status Indicator
Green Static Disk ready
Off No internal disk
Orange Static Cannot Read/ Write
Hard Drive Activity Indicator
(on tray) Green
Blinking Disk is being accessed
Off Disk is idle
Static Power ready
Blinking Booting up
Off Power off
Static Both power supplies are working
Blinking 1 power supply is not working
Off Power off
--------- 1 For more information about supported 10G/E or Gigabit network interface cards, visit www.synology.com.
20 Appendix B: LED Indication Table
LED Indication Color Status Description
Blinking System fan is not working
Off System fan normal
SYNOLOGY, INC. END USER LICENSE AGREEMENT
IMPORTANTREAD CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICAN CORP AND SYNOLOGY UK LTD., (COLLECTIVELY, "SYNOLOGY") FOR ANY SYNOLOGY SOFTWARE, TOGETHER WITH ANY OTHER ASSOCIATED FIRMWARE, MEDIA, PRINTED MATERIALS AND "ONLINE" OR ELECTRONIC DOCUMENTATION (COLLECTIVELY, THE "SOFTWARE") AVAILABLE FOR DOWNLOAD AT WWW.SYNOLOGY.COM OR PROVIDED WITH OR INSTALLED ON A SYNOLOGY PRODUCT (THE "PRODUCT").
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Section 9. Limited Warranty. Synology warrants that for a period of ninety (90) days after either your (a) installation of the Software on Products that do not include pre-installed Software or (b) use of a Product that includes pre-installed Software, as applicable, (the "Warranty Period"), the Software will substantially conform to Synology's published specifications for the Software, if any, or otherwise set forth on the Web Site. Synology will use commercially reasonable efforts to, in Synology's sole discretion, either correct any such nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty, provided that you give Synology written notice of such noncompliance within the Warranty Period. The foregoing warranty does not apply to any noncompliance resulting from any: (w) use, reproduction, distribution or disclosure not in accordance with this EULA; (x) any customization, modification or other alteration of the Software by anyone other than Synology; (y) combination of the Software with any product, services or other items provided by anyone other than Synology; or (z) your failure to comply with this EULA.
Section 10. Support. During the Warranty Period, Synology will make available to you the support services. Following the expiration of the applicable Warranty Period, support for Software may be available from Synology upon written request.
Section 11. Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE, SYNOLOGY AND ITS SUPPLIERS PROVIDE THE SOFTWARE "AS IS" AND WITH ALL FAULTS. SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE AND NONINFRINGEMENT, WITH REGARD TO THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, SYNOLOGY DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.
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INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association if you reside in the United States, except as otherwise provided below. In such cases, the arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between you and Synology. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class- wide or class action basis. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. You understand that, in the absence of this provision, you would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class- action basis, and you expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 19. If you do not reside within the United States, any dispute, controversy or claim described in this Section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this EULA relating to Synology's intellectual property rights.
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SYNOLOGY, INC. LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP AND SYNOLOGY UK LTD., (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions. (a) "Category I Product" means Synology product models RS810+, RS810RP+ and RX410. (b) "Category II Product" means Synology product models DS712+, DS3611xs, DS2411+, DS1511+, DS1010+, DS710+, DS509+, DS508, RS812, RS212, RS3411xs, RS3411RPxs, RS2211+, RS2211RP+, RS411, RS409RP+, RS409+, RS409, RS408-RP, RS408, RS407, RX1211, RX1211RP, DX1211, DX510, DX5, RX4, and RAM Module (1GB/2GB). (c) "Category III Product" means all other Synology product models purchased by Customer after March 1, 2008. (d) "Category IV Product" means all other Synology product models purchased by Customer before February 29, 2008. (e) "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller. (f) "Product" means a Category I Product, Category II Product, Category III Product, or Category IV Product and any hardware incorporated into the product by Synology and any accompanying documentation. (g) "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer at the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text and applets incorporated into the software or Product and any updates or upgrades to such software. (h) "Warranty Period" means: (i) the period commencing on the date the Product is purchased by Customer and ending (1) five years after such date for Category I Products; (2) three years after such date for Category II Products; or (3) two years after such date for Category III Products; or (4) one year after such date for Category IV Products. (i) "Web Site" means the Synology web site located at www.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty. Subject to Section 2.7, Synology warrants to Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product, if any.
2.2 Product Registration. Customers may register Products with Synology and may obtain the manufacturing date for Category I Products, Category II Products and Category III Products at the Web Site. The failure to register a Product at the Web Site will not diminish the warranty rights set forth in Section 2.1. Synology is not responsible for Customer's failure to identify the manufacturing date of any Product.
2.3 Exclusive Remedy. If Customer gives notice of noncompliance with any of the warranties set forth in Section 2.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, or (b) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 2.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 2.1 or any other defect or deficiency in the Product. Customer will reasonably assist Synology to diagnose and validate any nonconformity with
the Product. The warranty set forth in Section 2.1 does not include: (1) any warranty relating to the Software; (2) physical installation or removal of the Product from Customer's site; (3) visits to Customer's site; (4) labor necessary to effect repairs or replace defective parts other than during Synology's or its contracted service providers' normal local business hours, exclusive of weekends and service providers holidays; (5) any work with any third party equipment or software; (6) any warranty of the hard disk if installed by Customer or any other third party; or (7) any warranty of compatibility with the hard disk.
2.4 Return. Any Product returned by Customer under Section 2.3 must be assigned a Return Merchandise Authorization ("RMA") number by Synology before shipment and must be returned in accordance with Synology's then current RMA procedures. Customer may contact any authorized Synology distributor or reseller or Synology Support to obtain assistance in obtaining an RMA, and must provide proof of purchase and product serial number when asking for such assistance. For warranty claims, Customer must return the complete Product to Synology in accordance with this Section 2.4 to be eligible for coverage under this Warranty. Any Product returned without an RMA number, or any Product that has been disassembled (except under the direction of Synology) will be refused and returned to Customer at Customer's expense. Any Product that has been assigned a RMA number must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof and with the RMA number prominently displayed on the outside of the box. Customer is responsible for insurance and risk of loss with respect to returned items until they are properly received by Synology. A Product issued a RMA number must be returned within fifteen (15) days after issuance of the applicable RMA number.
2.5 Replacement by Synology. If Synology elects to replace any Product under this Warranty set forth in Section 2.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 2.4 and validation by Synology that the Product does not conform to the warranty. Replacement Product will be new or serviceably used, comparable in function and performance to the original Product and warranted for the remainder of the original Warranty Period or thirty (30) days after it is shipped to Customer, whichever period is longer Any Product found by Synology to be non-defective will be returned to Customer.
2.6 Support. During the Warranty Period, Synology will make available to Customer the support services. Following the expiration of the applicable Warranty Period, support for Products may be available from Synology upon written request.
2.7 Exclusions. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product specifications; (b) has been repaired, modified or altered by anyone other than Synology or its agent or designee; (c) has been in any way misused, abused, or damaged; (d) has been used with items not provided by Synology other than the hardware or software for which the Product is designed; or (e) otherwise fails to conform to the
Product specifications and such failure is attributable to causes not within or under Synology's control. Further, the foregoing warranties will be void if (1) Customer disassembles the Product except as authorized by Synology; (2) Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology; or (3) Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party. The warranty set forth in Section 2.1 will terminate upon Customer's sale or transfer of the Product to a third party.
2.8 Disclaimer of Warranties. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer).
3.2 Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer.
Section 4. Miscellaneous
4.1 Proprietary Rights. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights.
4.2 Assignment. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology.
4.3 No Additional Terms. Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes.
4.4 Applicable Law. Unless expressly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. without regard to any conflict of law principles to the contrary. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply.
4.5 Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. Any decision rendered in such arbitration
proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 4.5. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights.
4.6 Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees.
4.7 Export Restrictions. You acknowledge that the Product may be subject to U.S. export restrictions. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration Regulations.
4.8 Severability. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect.
4.9 Entire Agreement. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument s
If you want to find out how the NAS RS3411xs Synology works, you can view and download the Synology NAS RS3411xs v4 Quick Installation Guide on the Manualsnet website.
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