Synology DX1211 User's Guide PDF

DX1211 Users Guide For Synology DiskStation DX1211

DX121120120507

Table of Contents TO

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5 Chapter 1: Get Started with DX1211 5 PackageContents 6 HardwareSpecifications 6 OperatingRequirements 6 Appearance 7 LEDBehavior 9 SafetyInstructions 11 ToolsandPartsforHardDiskInstallation 11 InstallHardDisks

11 Chapter 2: Set Up DX1211 14 ConnectwithSynologyDiskStation 16 WorkwithDiskStation 17 LearnMore

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CongratulationsonyourpurchaseofSynologyDX1211.Thisproductisspecially designedforthestorageexpansionofSynologyDiskStationDS2411+and DS3611xs.Thisusersguidewillguideyouthroughtheinstallation.

PackageContents Beforeinstallation,pleasecheckthepackagecontentstoverifythatyou havereceivedtheitemsbelow.

Main Unit x 1 AC Power Cord x 1

Users Guide x 1

Screws for 3.5 Hard Drives x 52

Screws for 2.5 Hard Drives x 52

Expansion Cable (Infiniband x 1)

Get Started with DX1211

6 Chapter1:GetStartedwithDX1211

HardwareSpecifications

Internal HDD 12XSATA(II)

EXPANSION Port # 1XInfiniband

Max Capacity (Internal HDD) 12X3TB

Hot Swappable HDD Yes

Size (HxWxD) (mm) 270X300X340mm

Weight 9.73kg

System Fan 2X(120x120mm)

Power Fan 1X(120x120mm)

Power Recovery Syncwithserver

AC Input Power Voltage 100Vto240VAC

Power Frequency 50/60Hz,SinglePhase

Operating Temperature 5C~35C(40F~95F)

Storage Temperature -10C~70C(15F~155F)

Relative Humidity 5%to95%RH

Maximum Operating Altitude 6,500feet

Certification FCCClassB,CEClassB,BSMIClassB

OperatingRequirements

Synology DiskStation DS2411+andDS3611xswithSynologyDSM3.1 andonwards

Appearance

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BackView FrontView

Chapter1:GetStartedwithDX1211 7

Article Name Description

1 POWER Button

ThePOWERbuttonisusedtoturnDX1211onoroff.Pressand holdthebuttonfor7secondstoshutdownDX1211. Note: ThePOWERbuttononlyworkswhenyouslidetheAUTO/ MANUALswitch(No.6)toMANUAL.

2 LED Indicators

TheLEDindicatorsareusedtodisplaythestatusofthesystem. Forcompletedetails,pleaserefertothenexttable:LED Behavior.

3 Hard Drive Tray Lock

Theharddrivetraylockisdesignedforlocking/unlockingthe traystotheexpansionunit.

4 Hard Drive Trays

Theharddrivetraysaredesignedforloadingtheharddrives withDX1211.

5 RESET Button

TheRESETbuttonisusedtorestorethesettingstothefactory default.

6 AUTO/

MANUAL Switch

TheAUTO/MANUALswitchisusedtoenableordisable automaticpoweron/off.IfitissettoAUTO,DX1211willbeturned onoroffautomaticallywhentheconnectedDiskStationpowerson oroff.

7 EXPANSION Port TheEXPANSIONportisusedtoconnectDX1211toDiskStation.

8 Fan

Thepowerfansarebuilttoexhaustwasteheatoutofthepower supply. Thesystemfans(insideDX1211)arebuilttoexhaustwaste heatoutofDX1211.Ifthefanisnotworking,DX1211willbeep everyfewseconds.

9 Power Supply On/Off Switch

Thepowersupplyon/offswitchisusedtoturnon/offthepower supply.

10 Power Port ThepowerportiswhereyouconnectthepowercordtoDX1211.

LEDBehavior

LED Behavior Description

POWER Solid Green Powerison

Off Powerisoff

LINK Solid Green SynologyDiskStationisconnected

Off SynologyDiskStationisdisconnected

ALERT Flashing Orange Systemfanisnotworking

Off Systemfanisfunctioning

8 Chapter1:GetStartedwithDX1211

LED Behavior Description

RAID/ Status

Solid Green Volumeiscreated Flashing Green Volumeisdegraded

Off Volumeiscrashedornotcreated Activity

(On Tray) Flashing Green Diskisbeingaccessed

Hard Disk Status

(On Tray)

Solid Green Diskisreadyandidle Solid Orange Read/writeorothererrorsareencountered

Off Nointernaldiskisfound

Chapter1:GetStartedwithDX1211 9

SafetyInstructions TouseyourSynologyproductsafely,pleasefollowtheseinstructionsand warningsatalltime.

Keepawayfromdirectsunlightandawayfromchemicals.Makesure theenvironmentdoesnotexperienceabruptchangesintemperatureor humidity.

DonotplacetheSynologyproductclosetoanyliquid.

Beforecleaning,unplugthepowercordfirst.WipeSynologyproduct withdamppapertowels.Donotusechemicaloraerosolcleanersto cleanit.

DonotplacetheSynologyproductonacart,table,ordesk,whichisnot stabletoavoidtheproductfromfallingover.

Thepowercordmustplugintotherightsupplyvoltage.Makesurethat thesuppliedACvoltageiscorrectandstable.

Toremoveallelectricalcurrentfromthedevice,ensurethatallpower cordsaredisconnectedfromthepowersource.

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ToolsandPartsforHardDiskInstallation Ascrewdriver

Atleastone3.5or2.5SATAharddisk (Pleasevisitwww.synology.comforcompatibleharddiskmodels.)

Warning:Ifyouinstallaharddiskthatcontainsdata,systemwillformatthehard diskanderasealldata.Ifyouneedthedatainthefuture,pleasebackitupbefore installation.

InstallHardDisks 1 Pulltheharddrivetrayhandleinthedirectionasindicatedbelowtoremove theharddrivetray.

2 Loadtheharddiskintheharddrivetray.

Set Up DX1211

12 Chapter2:SetUpDX1211

For 3.5 Hard Disk: Placetheharddiskintheharddrivetray,andthen tightenthescrewstosecuretheharddisk.

For 2.5 Hard Disk: Placetheharddiskintheharddrivetray,turnthetray upsidedown,andthentightenthescrewstosecuretheharddisk.

3 Inserttheloadedharddrivetrayintotheemptyharddrivebay.

Important:Makesurethetrayispushedinalltheway.Otherwise,theharddisk mightnotbeabletofunctionproperly.

4 Pushthecliptofixtheharddrivetray.

Chapter2:SetUpDX1211 13

5 Repeatthestepsabovetoassembleallharddisksyouhaveprepared.

Note:IfyouwanttosetupaRAIDset,itisrecommendedthatallinstalledhard disksareofthesamesizetomakethebestuseofharddiskcapacity.

14 Chapter2:SetUpDX1211

ConnectwithSynologyDiskStation 1 Connectoneendofthepowercord(s)tothepowerportof RX1211/RX1211RP,andtheothertothepoweroutlet(s).

2 ConnectoneendoftheexpansioncabletoDX1211,andtheotherto DiskStation.

DX1211 DiskStation

Chapter2:SetUpDX1211 15

3 TurnonDX1211: If the AUTO/MANUAL switch is set to AUTO, DX1211willbeturnedonoroff automaticallywhentheconnectedDiskStationpowersonoroff.

DX1211 DiskStation

If the AUTO/MANUAL switch is set to MANUAL, pressthePOWERbutton toturnonRX1211/RX1211RP.

DX1211 DiskStation

Note: Topreventunexpectedvolumecrash,itisrecommendedthatyousetthe AUTO/MANUALswitchtoAUTO.

16 Chapter2:SetUpDX1211

WorkwithDiskStation 1 LogintoDiskStationManagerwithawebbrowser.GotoMain Menu >

Control Panel >External DevicestoconfirmDX1211isconnectedtoyour DiskStation.

2 GotoMain Menu>StorageManager tomanageDX1211forstorage creationorexpansion. If you want to create a new volume with DX1211,clickCreateand followtheVolumeCreationWizardtocompletethecreation.

Chapter2:SetUpDX1211 17

If you want to expand the existing volume with DX1211,selectthe volumeyouwanttoexpandfromthevolumelist,clickManage,andfollow theVolumeManagerWizardtocompletetheexpansion.

Fordetailedinformationaboutvolumemanagement,gotoMain Menu> Storage Manager andseethehelppagebyclickingtheHelpbuttonatthe top-rightcorner.

Limitations:BeforestartingtouseDiskStationwithDX1211pleaseseethe followinglimitationsofDX1211. DX1211canbepairedwithonlyoneDiskStation. Thedataofapplications(suchasPhotoStationandAudioStation)canbestored onDX1211onlyifyoucreateanexpandedvolumewithit.Theywillnotbestored onDX1211ifyoucreateanewvolumewithit.

HarddrivespreviouslyusedinDiskStationwillnotbereadablebydirectlyinserting themintoDX1211,andviseversa.

LearnMore Congratulations!YourDX1211issetupnow.Formoreinformationoronline resourcesaboutDX1211,pleasevisit www.synology.com.

SYNOLOGY, INC. END USER LICENSE AGREEMENT

IMPORTANTREADCAREFULLY: THISENDUSERLICENSEAGREEMENT ("EULA") ISALEGAL AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORASINGLEENTITY)ANDSYNOLOGY,INC.AND ITSAFFILIATES,INCLUDINGSYNOLOGYAMERICANCORPANDSYNOLOGYUKLTD.,(COLLECTIVELY, "SYNOLOGY")FORANYSYNOLOGYSOFTWARE,TOGETHERWITHANYOTHERASSOCIATED FIRMWARE,MEDIA,PRINTEDMATERIALSAND "ONLINE"ORELECTRONICDOCUMENTATION (COLLECTIVELY,THE"SOFTWARE")AVAILABLEFORDOWNLOADATWWW.SYNOLOGY.COMOR PROVIDEDWITHORINSTALLEDONASYNOLOGYPRODUCT(THE"PRODUCT").

YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYOPENINGTHEPACKAGECONTAINING THESOFTWARE, INSTALLINGTHESOFTWARENOTOTHERWISEPRE-INSTALLEDBYSYNOLOGY ONAPRODUCTOROTHERWISEUSINGAPRODUCTTHATINCLUDESPRE-INSTALLEDSOFTWARE. IFYOUDONOTAGREETOTHETERMSOFTHISEULA,DONOTOPENTHEBOXCONTAINING THEPRODUCT, INSTALLTHESOFTWAREORUSETHEPRODUCTCONTAININGTHESOFTWARE. INSTEAD,YOUMAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORA REFUNDINACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.

Section 1. Limited Software License. Subject to the terms and condi t ions of th is EULA, Synologygrantsyoua limited,non-exclusive,non- transferable,personallicensetoinstall,runanduse onecopyof theSoftwareontheProductsolely in connectionwithyourauthorizeduseoftheProduct.

Section 2. Documentation. Youmaymake andusea reasonablenumberof copiesofany documentat ion provided with the Software; provided, that suchcopieswill onlybeused for internal business purposes and are not to be republishedorredistributed(either inhardcopyor electronicform)toanythirdparty.

Section 3. Backup.Youmaymakeareasonable numberofcopiesof theSoftware forbackupand archivalpurposes.

Section 4. Updates.Anysoftwareprovidedtoyou bySynologyormadeavailableontheSynologyweb siteatwww.synology.com("WebSite")thatupdates orsupplements theoriginalSoftware isgoverned by thisEULAunlessseparate license termsare providedwith suchupdatesor supplements, in whichcase,suchseparatetermswillgovern.

Section 5. License Limitations. The licenseset forthinSection1appliesonlytotheextentyouhave orderedandpaid for theProductand itstates the entiretyofyourrightswithrespect totheSoftware. Synologyreservesall rightsnotexpresslygranted toyouinthisEULA.Withoutlimitingtheforegoing, youwillnot,andyouwillnotauthorizeorpermit any thirdparty to: (a)use theSoftware forany purposeotherthaninconnectionwiththeProduct; (b) license,distribute, lease, rent, lend, transfer, assignorotherwisedisposeof theSoftwareor use theSoftware in any commercial hostedor servicebureauenvironment; (c) reverseengineer, decompile,disassembleorattempt todiscover the sourcecodefororanytradesecretsrelatedtothe Software,exceptandonly to theextent thatsuch activity isexpresslypermittedbyapplicable law notwithstanding this limitation; (d)adapt,modify, alter,translateorcreateanyderivativeworksofthe Software;(e)remove,alterorobscureanycopyright noticeor other proprietary rights noticeon the Product;or(f)circumventorattempttocircumvent anymethodsemployedbySynology to control

accesstothecomponents, featuresorfunctionsof theProductorSoftware.

Section 6. Open Source. TheSoftwaremay containcomponentslicensedtoSynologyunderthe GNUGeneralPublicLicense("GPLComponents"), currentlyavailableathttp://www.gnu.org/licenses/ gpl.html. The termsof theGPLwillcontrolsolely withrespect to theGPLComponentsto theextent that thisEULA conflictswith the requirements of theGPLwith respect toyouruseof theGPL Components,and, insuchevent,youagreetobe boundbytheGPLwithrespecttoyouruseofsuch components.

Section 7. Audit. Synologywillhavetheright to audityourcompliancewiththetermsofthisEULA. YouagreetograntaccesstoSynologytofacilities, equipment,books, recordsanddocumentsand to otherwise reasonablycooperatewithSynology in ordertofacilitateanysuchaudit.

Section 8. Ownership. TheSoftware isvaluable property of Synology and its licensors and is protected by copyright and other intellectual propertylawsandtreaties.Synologyoritslicensors ownallright,titleandinterestinandtotheSoftware andall copyrightandother intellectualproperty rightsintheSoftware.

Section 9. Limited Warranty. Synologywarrants that foraperiodofninety (90)daysaftereither your (a) installationof theSoftwareonProducts that do not include pre-installed Software or (b) useof aProduct that includespre-installed Software,asapplicable,(the"WarrantyPeriod"),the Softwarewillsubstantiallyconform toSynology's publishedspecifications for theSoftware, ifany, orotherwiseset forthon theWebSite. Synology will use commercially reasonable efforts to, in Synology'ssolediscretion,eithercorrectanysuch nonconformity in theSoftware or replace any Software that fails tocomplywith the foregoing warranty,provided thatyougiveSynologywritten noticeofsuchnoncompliancewithin theWarranty Period. The foregoingwarrantydoesnotapply to any noncompliance resulting fromany: (w) use, reproduction,distributionordisclosurenot in accordancewith thisEULA;(x)anycustomization, modificationorotheralterationof theSoftwareby

anyoneotherthanSynology;(y)combinationofthe Softwarewithanyproduct,servicesorother items providedbyanyoneotherthanSynology;or(z)your failuretocomplywiththisEULA.

Section 10. Support.DuringtheWarrantyPeriod, Synologywillmakeavailable toyou thesupport services.Followingtheexpirationof theapplicable WarrantyPeriod, support forSoftwaremaybe availablefromSynologyuponwrittenrequest.

Section 11. Disclaimer of Warranties. EXCEPT ASEXPRESSLYSETFORTHABOVE,SYNOLOGY ANDITSSUPPLIERSPROVIDETHESOFTWARE "AS IS"ANDWITHALLFAULTS. SYNOLOGY AND ITSSUPPLIERSHEREBYDISCLAIMALL OTHERWARRANTIES,EXPRESS, IMPLIEDOR STATUTORY,ARISINGBYLAWOROTHERWISE, INCLUDINGBUTNOTLIMITEDTOANYIMPLIED WARRANTIESOFMERCHANTABILITY,FITNESS FORAPARTICULARPURPOSEORUSE,TITLE ANDNONINFRINGEMENT,WITHREGARDTO THESOFTWARE. WITHOUT LIMITINGTHE FOREGOING,SYNOLOGYDOESNOTWARRANT THATTHESOFTWAREWILLBEFREEOFBUGS, ERRORS,VIRUSESOROTHERDEFECTS.

Section 12. Disclaimer of Certain Damages.IN NOEVENTWILLSYNOLOGYORITSLICENSORS BE LIABLE FORTHECOSTOFCOVEROR FORANY INCIDENTAL, INDIRECT,SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGESOR LIABILITIESWHATSOEVER (INCLUDING,BUTNOTLIMITEDTOLOSSOF DATA, INFORMATION,REVENUE,PROFITOR BUSINESS)ARISINGOUTOFORRELATINGTO THEUSEORINABILITYTOUSETHESOFTWARE OROTHERWISEUNDEROR INCONNECTION WITH TH IS EULA OR THE SOFTWARE , WHETHER BASED ON CONTRACT, TORT (INCLUDINGNEGLIGENCE),STRICTLIABILITY OROTHERTHEORYEVENIFSYNOLOGYHAS BEENADVISEDOFTHEPOSSIBILITYOFSUCH DAMAGES.

Section 13. Limitation of Liability.SYNOLOGY'S AND ITSSUPPLIERS'LIABILITYARISINGOUT OFORRELATINGTOTHEUSEORINABILITYTO USETHESOFTWAREOROTHERWISEUNDER OR IN CONNECTIONWITHTHIS EULAOR THESOFTWAREISLIMITEDTOTHEAMOUNT ACTUALLYPAIDBYYOUFORTHEPRODUCT REGARDLESSOFTHEAMOUNTOFDAMAGES YOUMAY INCURANDWHETHERBASEDON CONTRACT,TORT(INCLUDINGNEGLIGENCE), STRICTLIABILITYOROTHERTHEORY. The foregoingdisclaimerofwarranties,disclaimerof certaindamagesandlimitationof liabilitywillapply tothemaximumextentpermittedbyapplicablelaw. The lawsofsomestates/jurisdictionsdonotallow theexclusionofimpliedwarrantiesortheexclusion orlimitationofcertaindamages.Totheextentthat those lawsapply to thisEULA,theexclusionsand limitationssetforthabovemaynotapplytoyou.

Sect ion 14 . Expor t Res t r ic t ions . You acknowledge that theSoftware issubject toU.S. export restrictions. Youagree tocomplywithall applicable lawsand regulations thatapply to the

Software, includingwithout limitation theU.S. ExportAdministrationRegulations.

Section 15. U.S.GovernmentLicenseRights. AllSoftwareprovided to theU.S.Government is providedwith thecommercial license rightsand restrictionsdescribed in thisEULA. By installing, copyingorusingtheSoftware,theU.S.Government agreesthat theSoftware is"commercialcomputer software" or "commercial computer software documentation"withinthemeaningofFARPart12.

Section 16. Termination. Withoutprejudice to anyotherrights,SynologymayterminatethisEULA if youdonotabideby the termsandconditions containedherein. Insuchevent,youmustcease useof theSoftwareanddestroyallcopiesof the Softwareandallofitscomponentparts.

Section 17. Assignment. Youmaynot transfer orassignyourrightsunder thisEULAtoany third party. Anysuchtransferorassignment inviolation oftheforegoingrestrictionwillbevoid.

Section 18. Applicable Law. Unlessexpressly prohibitedby local law, thisEULA is governed by the lawsof theStateofWashington,U.S.A. withoutregardtoanyconflictoflawprinciplestothe contrary. The1980U.N.ConventiononContracts fortheInternationalSaleofGoodsoranysuccessor theretodoesnotapply.

Section 19. Dispute Resolution. Anydispute, controversyorclaimarisingoutofor relating to thisWarranty, theSoftwareorservicesprovided bySynologywith respect to theSoftwareor the relationshipbetweenyouandSynologywill be resolvedexclusivelyandfinallybyarbitrationunder the current commercial rules of theAmerican ArbitrationAssociation ifyou reside in theUnited States, exceptasotherwiseprovidedbelow. In suchcases,thearbitrationwillbeconductedbefore asinglearbitrator,andwillbe limitedsolely to the disputebetweenyouandSynology.Thearbitration, oranyportionof it,willnotbeconsolidatedwith anyotherarbitrationandwillnotbeconductedon aclass-wideorclassactionbasis.Thearbitration shallbeheld inKingCounty,Washington,U.S.A. bysubmissionofdocuments,by telephone,online or inpersonasdeterminedby thearbitrator at the requestof theparties.Theprevailingparty in anyarbitrationor legalactionoccurringwithin the UnitedStatesorotherwiseshall receiveallcosts and reasonable attorneys fees, including any arbitration feepaidby theprevailingparty.Any decisionrendered insucharbitrationproceedings will be final and binding on the parties, and judgmentmaybeentered thereon inanycourtof competent jurisdiction.Youunderstandthat, in the absenceof thisprovision,youwouldhavehada right to litigateanysuchdispute,controversyor claiminacourt,includingtherighttolitigateclaims ona class-wideor class-actionbasis, and you expresslyandknowinglywaives those rightsand agrees to resolveanydisputes throughbinding arbitration inaccordancewith theprovisionsof thisSection19. If youdonot residewithin the UnitedStates,anydispute,controversyorclaim described in thisSectionshallbe finally resolved

byarbitrationconductedbythreeneutralarbitrators inaccordancewith theproceduresof theR.O.C. ArbitrationLawandrelatedenforcementrules.The arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C., andthearbitrationproceedingsshallbeconducted inEnglishor, ifbothpartiessoagree, inMandarin Chinese.Thearbitrationawardshallbe finaland bindingonthepartiesandmaybeenforcedinany courthaving jurisdiction. Nothing in thisSection shallbedeemedtoprohibitorrestrictSynologyfrom seekinginjunctiverelieforseekingsuchotherrights andremediesas itmayhaveat laworequity for anyactualorthreatenedbreachofanyprovisionof thisEULArelatingtoSynology'sintellectualproperty rights.

Section 20. Attorneys' Fees. Inanyarbitration, mediation,orother legalactionorproceeding to enforce rightsor remediesunder thisEULA, the

prevailingpartywillbeentitledtorecover,inaddition toanyotherrelieftowhichitmaybeentitled,costs andreasonableattorneys'fees.

Section 21. Severability. Ifanyprovisionof this EULAisheldbyacourtofcompetentjurisdictionto be invalid, illegal,orunenforceable, theremainder ofthisEULAwillremaininfullforceandeffect.

Section 22. Entire Agreement. This EULA sets forth theentireagreementofSynologyand youwith respect to theSoftwareand thesubject matter hereof and supersedes al l prior and contemporaneousunderstandingsandagreements whether wr i t ten o r o ra l . No amendment , modificationorwaiverofanyof theprovisionsof thisEULAwillbevalidunlessset forth inawritten instrumentsignedbythepartytobeboundthereby.

SYNOLOGY, INC. LIMITED PRODUCT WARRANTY

THISLIMITEDWARRANTY("WARRANTY")APPLIESTOTHEPRODUCTS(ASDEFINEDBELOW)OF SYNOLOGY,INC.ANDITSAFFILIATES,INCLUDINGSYNOLOGYAMERICACORPANDSYNOLOGYUK LTD.,(COLLECTIVELY,"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOF THISWARRANTYBYOPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOU DONOTAGREETOTHETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOU MAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDIN ACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.

Section 1. Definitions. (a) "Category IProduct" means Synology product models RS810+, RS810RP+andRX410 (b) "Category IIProduct" means Synology productmodels DS3611xs, DS2411+,DS1511+,DS1010+,DS710+,DS509+, DS508, RS3411xs, RS3411RPxs, RS2211+, RS2211RP+,RS411,RS409RP+,RS409+,RS409, RS408-RP,RS408,RS407,RX1211,RX1211RP, DX1211,DX510,DX5,RX4, andRAMModule (1GB/2GB). (c) "Category IIIProduct"meansall other Synology productmodels purchased by CustomerafterMarch1,2008. (d) "Category IV Product"meansallotherSynologyproductmodels purchased byCustomer before February 29, 2008.(e) "Customer"means theoriginalperson orentitypurchasing theProduct fromSynologyor anauthorizedSynologydistributoror reseller. (f) "Product"meansaCategory IProduct,Category IIProduct,Category IIIProduct,orCategory IV Productandanyhardware incorporated into the product by Synology and any accompanying documentation.(g)"Software"meanstheSynology proprietarysoftwarethataccompaniestheProduct when purchased byCustomer, is downloaded byCustomerat theWebSite,or ispre-installed on theProduct bySynology, and includesany firmware,associatedmedia, images,animations, video,audio,textandapplets incorporatedintothe softwareorProductandanyupdatesorupgrades tosuchsoftware. (h)"WarrantyPeriod"means:(i) theperiodcommencingonthedatetheProduct is purchasedbyCustomerandending(1)fiveyears aftersuchdate forCategory IProducts; (2) three yearsaftersuchdateforCategoryIIProducts;or(3) twoyearsaftersuchdateforCategoryIIIProducts; or (ii) oneyearafter suchdate forCategory IV Products. (i) "WebSite"means theSynologyweb sitelocatedatwww.synology.com.

Section 2. Limited Warranty and Remedies 2.1 Limited Warranty. Subject toSection2.7, Synologywarrants toCustomer thateachProduct (a)willbefreeofmaterialdefects inworkmanship and(b)undernormalusewillperformsubstantially in accordance w i th Syno logy 's pub l i shed specifications for theProductduring theWarranty Period.SynologywarrantstheSoftwareassetforth in theaccompanyingenduser licenseagreement providedwiththeProduct,ifany.

2.2 Product Registration. Customersmay registerProductswithSynologyandmayobtain themanufacturingdate forCategory IProducts, Category IIProductsandCategory IIIProductsat theWebSite. Thefailure toregisteraProductat theWebSitewillnotdiminish thewarranty rights

setforthinSection2.1.Synologyisnotresponsible forCustomer's failureto identify themanufacturing dateofanyProduct.

2.3 Exclusive Remedy. If Customer gives noticeofnoncompliancewithanyofthewarranties set forth in Section 2.1within the applicable WarrantyPeriod in themanner set forthbelow, then,uponverificationof thenoncomplianceby Synology,Synologywill, atSynology's option: (a)usecommercially reasonableefforts to repair theProduct, or (b) replace the noncomplying Productorpartthereofuponreturnofthecomplete Product in accordancewith Section 2.4 The foregoingsets forthSynology'sentire liabilityand Customer's sole andexclusive remedy for any breachofwarrantyunderSection2.1oranyother defect or deficiency in theProduct. Customer will reasonablyassistSynology todiagnoseand validateanynonconformitywith theProduct. The warrantyset forth inSection2.1doesnot include: (1) anywarranty relating to theSoftware; (2) physical installation or removal of theProduct fromCustomer'ssite; (3)visits toCustomer'ssite; (4) labornecessary toeffect repairsor replace defectivepartsother thanduringSynology'sor its contracted service providers' normal local businesshours,exclusiveofweekendsandservice providersholidays;(5)anyworkwithanythirdparty equipmentorsoftware;(6)anywarrantyofthehard diskifinstalledbyCustomeroranyotherthirdparty; or (7)anywarrantyofcompatibilitywith thehard disk.

2.4 Return.AnyProductreturnedbyCustomer underSection 2.3must be assigned aReturn MerchandiseAuthorization ("RMA") number by Synologybeforeshipmentandmustbe returned inaccordancewithSynology's thencurrentRMA procedures.Customermaycontactanyauthorized SynologydistributororresellerorSynologySupport to obtainassistance in obtaininganRMA,and mustprovideproofofpurchaseandproductserial numberwhenasking for suchassistance. For warrantyclaims,Customermustreturnthecomplete ProducttoSynologyinaccordancewiththisSection 2.4tobeeligibleforcoverageunderthisWarranty. AnyProduct returnedwithoutanRMAnumber,or anyProduct thathasbeendisassembled (except underthedirectionofSynology)willberefusedand returnedtoCustomeratCustomer'sexpense.Any Product thathasbeenassignedaRMAnumber mustbereturned in thesameconditionas itwas receivedfromSynologyto theaddressdesignated bySynology,freightpre-paid,inpackagingsufficient toprotect thecontents thereofandwith theRMA

numberprominentlydisplayedontheoutsideofthe box.Customerisresponsibleforinsuranceandrisk of losswithrespecttoreturneditemsuntil theyare properly receivedbySynology. AProduct issued aRMAnumbermustbereturnedwithinfifteen(15) daysafterissuanceoftheapplicableRMAnumber.

2.5 Replacement by Synology. IfSynology elects toreplaceanyProductunder thisWarranty set forth inSection2.1, thenSynologywillshipa replacementProductatSynology'sexpensevia theshippingmethodselectedbySynologyafter receipt of thenonconformingProduct returned inaccordancewithSection2.4andvalidationby Synology that theProductdoesnot conform to thewarranty. ReplacementProductwillbenew orserviceablyused,comparable in functionand performancetotheoriginalProductandwarranted for the remainderof theoriginalWarrantyPeriod or thirty (30)daysafter it isshipped toCustomer, whicheverperiod is longer AnyProduct foundby Synology tobenon-defectivewillbe returned to Customer.

2.6 Support. During theWarranty Period, Synologywillmake available toCustomer the supportservices.Following theexpirationof the applicableWarrantyPeriod,support forProducts may be available fromSynology uponwritten request.

2.7 Exclusions. Theforegoingwarrantiesand warrantyobligationsdonotapply toanyProduct that(a)hasbeeninstalledorusedinamannernot specifiedordescribedintheProductspecifications; (b)hasbeenrepaired,modifiedoralteredbyanyone other thanSynologyor itsagentordesignee; (c) hasbeeninanywaymisused,abused,ordamaged; (d) has been usedwith items not provided by Synologyother than thehardwareorsoftware for which theProduct isdesigned;or (e)otherwise fails toconformto theProductspecificationsand such failure isattributable tocausesnotwithinor underSynology'scontrol. Further, the foregoing warrantieswillbevoidif(1)Customerdisassembles theProductexceptasauthorizedbySynology; (2)Customer fails to implementanycorrection, modification,enhancement, improvementorother updatemadeavailable toCustomerbySynology; or (3)Customer implements, installsorusesany correction,modification,enhancement,improvement orotherupdatemadeavailablebyanythirdparty. Thewarrantyset forth inSection2.1will terminate uponCustomer'ssaleortransferoftheProducttoa thirdparty.

2.8 D i s c l a i m e r o f Wa r r a n t i e s . THE WARRANTIES,OBLIGATIONS,ANDLIABILITIES OF SYNOLOGYAND THE REMEDIES OF CUSTOMERSETFORTH INTHISWARRANTY ARE EXCLUSIVEAND IN SUBSTITUTION FOR,AND CUSTOMER HEREBYWAIVES, RELEASESAND DISCLAIMS,ALL OTHER WARRANTIES,OBLIGATIONSANDLIABILITIES OF SYNOLOGYANDALL OTHER RIGHTS, CLAIMSAND REMEDIES OF CUSTOMER AGAINSTSYNOLOGY,EXPRESSOR IMPLIED, ARISING BY LAWOR OTHERWISE,WITH RESPECTTOTHEPRODUCT,ACCOMPANYING

DOCUMENTATIONORSOFTWAREANDANY OTHERGOODSORSERVICESDELIVERED UNDER TH IS WARRANTY, INCLUD ING , BUT NOT LIMITED TOANY: (A) IMPLIED WARRANTY OF MERCHANTABIL ITY OR FITNESSFORAPARTICULARPURPOSEOR USE; (B) IMPLIEDWARRANTYARISINGFROM COURSEOFPERFORMANCE,COURSEOF DEALING,ORUSAGEOFTRADE; (C)CLAIM OF INFRINGEMENTORMISAPPROPRIATION; OR(D)CLAIMINTORT(WHETHERBASEDON NEGLIGENCE,STRICTLIABILITY,PRODUCT LIABILITYOROTHERTHEORY). SYNOLOGY MAKESNOGUARANTEEANDSPECIFICALLY DISCLAIMSANYWARRANTYTHATTHEDATA ORINFORMATIONSTOREDONANYSYNOLOGY PRODUCTWILLBESECUREANDWITHOUTRISK OFDATALOSS. SYNOLOGYRECOMMENDS THAT CUSTOMER TAKESAPPROPRIATE MEASURESTOBACKUPTHEDATASTOREDON THEPRODUCT.SOMESTATESDONOTALLOW LIMITATIONSON IMPLIEDWARRANTIES,SO THEABOVELIMITATIONMAYNOTAPPLYTO CUSTOMER.

Section 3. Limitations of Liability 3.1 Force Majeure. Synologywillnotbe liable for,orbeconsidered tobe inbreachofordefault under thisWarrantyonaccountof,anydelayor failure toperformas requiredby thisWarranty asa resultofanycauseorconditionbeyond its reasonablecontrol(including,withoutlimitation,any actorfailuretoactbyCustomer).

3.2 Disclaimer of Certain Damages. INNO EVENTWILLSYNOLOGYORITSSUPPLIERSBE LIABLEFORTHECOSTOFCOVERORFORANY INCIDENTAL, INDIRECT,SPECIAL,PUNITIVE, CONSEQUENTIALORSIMILARDAMAGESOR LIABILITIESWHATSOEVER (INCLUDING,BUT NOTLIMITEDTOLOSSOFDATA,INFORMATION, REVENUE,PROFITORBUSINESS)ARISINGOUT OFORRELATINGTOTHEUSEOR INABILITY TOUSETHEPRODUCT,ANYACCOMPANYING DOCUMENTATIONORSOFTWAREANDANY OTHERGOODSOR SERVICES PROVIDED UNDERTHISWARRANTY,WHETHERBASEDON CONTRACT,TORT(INCLUDINGNEGLIGENCE), STRICTLIABILITYOROTHERTHEORYEVEN IFSYNOLOGYHASBEENADVISEDOFTHE POSSIBILITYOFSUCHDAMAGES.

3.3 Limitation of Liability. SYNOLOGY'S AND ITSSUPPLIERS'LIABILITYARISINGOUT OFORRELATINGTOTHEUSEOR INABILITY TOUSETHEPRODUCT,ANYACCOMPANYING DOCUMENTATIONORSOFTWAREANDANY OTHERGOODSOR SERVICES PROVIDED UNDERTHISWARRANTY ISLIMITEDTOTHE AMOUNTACTUALLY PAID BY CUSTOMER FORTHEPRODUCTREGARDLESSOFTHE AMOUNTOFDAMAGESCUSTOMERMAYINCUR ANDWHETHERBASEDONCONTRACT,TORT (INCLUDINGNEGLIGENCE),STRICTLIABILITY OROTHERTHEORY.Theforegoingdisclaimerof certaindamagesandlimitationof liabilitywillapply tothemaximumextentpermittedbyapplicablelaw. The lawsofsomestates/jurisdictionsdonotallow

exclusionor limitationofcertaindamages. Tothe extent that those lawsapply to theProduct, the exclusionsand limitationsset forthabovemaynot applytoCustomer.

Section 4. Miscellaneous 4.1 Proprietary Rights. The Product and anyaccompanyingSoftwareanddocumentation providedwith theProduct includeproprietaryand intellectualpropertyrightsofSynologyanditsthird partysuppliersandlicensors.Synologyretainsand reservesallright,title,andinterestintheintellectual property rightsof theProduct,andno title toor ownershipofany intellectualproperty rights inor to theProduct, anyaccompanyingSoftwareor documentationandanyothergoodsprovidedunder thisWarranty istransferredtoCustomerunderthis Warranty. Customerwill (a)complywiththeterms andconditionsof theSynologyenduser license agreementaccompanyinganySoftware furnished bySynologyoranauthorizedSynologydistributor orreseller;and(b)notattempttoreverseengineer anyProductorcomponentthereoforaccompanying Softwareorotherwisemisappropriate,circumventor violateanyofSynology'sintellectualpropertyrights.

4.2 Assignment. Customerwillnotassignany ofitsrightsunderthisWarrantydirectly,byoperation oflaworotherwise,withoutthepriorwrittenconsent ofSynology.

4.3 No Additional Terms.Exceptasexpressly permittedby thisWarranty,neitherpartywill be boundby,andeachpartyspecificallyobjects to, anyterm,conditionorotherprovisionthatconflicts with theprovisionsof thisWarranty that ismade by theotherparty inanypurchaseorder, receipt, acceptance, confirmation, correspondence or otherwise,unlesseachpartyspecificallyagreesto suchprovision inwriting. Further, if thisWarranty conflictswithany termsorconditionsofanyother agreemententered intobythepartieswithrespect totheProduct,thisWarrantywillprevailunlessthe otheragreementspecificallyreferencesthesections ofthisWarrantythatitsupersedes.

4.4 Appl icable Law. Un less express ly prohibitedby local law, thisWarranty isgoverned by the lawsof theStateofWashington,U.S.A. withoutregardtoanyconflictoflawprinciplestothe contrary. The1980U.N.ConventiononContracts fortheInternationalSaleofGoodsoranysuccessor theretodoesnotapply.

4.5 D ispute Resolu t ion . Any d i spu te , controversyorclaimarisingoutofor relating to thisWarranty, theProductor servicesprovided bySynologywith respect to theProductor the relationshipbetweenCustomers residingwithin theUnitedStatesandSynologywillbe resolved exclusively and finally by arbitration under the currentcommercialrulesoftheAmericanArbitration Association,exceptasotherwiseprovidedbelow. Thearbitrationwillbeconductedbeforeasingle arbitrator,andwillbe limitedsolely to thedispute betweenCustomerandSynology. Thearbitration, oranyportionof it,willnotbeconsolidatedwith anyotherarbitrationandwillnotbeconductedon aclass-wideorclassactionbasis.Thearbitration

shallbeheld inKingCounty,Washington,U.S.A. bysubmissionofdocuments,by telephone,online or inpersonasdeterminedbythearbitratorat the requestof theparties.Theprevailingparty inany arbitrationorlegalactionoccurringwithintheUnited Statesor otherwise shall receiveall costs and reasonableattorneysfees,includinganyarbitration fee paid by the prevailing party.Any decision rendered insucharbitrationproceedingswillbe final andbindingon theparties, and judgment maybeenteredthereon inanycourtofcompetent jurisdiction.Customer understands that, in the absenceofthisprovision,Customerwouldhavehad aright to litigateanysuchdispute,controversyor claiminacourt,includingtherighttolitigateclaims onaclass-wideorclass-actionbasis,andCustomer expresslyandknowinglywaives those rightsand agrees to resolveanydisputes throughbinding arbitration inaccordancewiththeprovisionsofthis Section4.5.ForCustomersnotresidingwithinthe UnitedStates,anydispute,controversyorclaim describedinthissectionshallbefinallyresolvedby arbitrationconductedby threeneutralarbitrators inaccordancewith theproceduresof theR.O.C. ArbitrationLawandrelatedenforcementrules.The arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C., andthearbitrationproceedingsshallbeconducted inEnglishor, ifbothpartiessoagree, inMandarin Chinese.Thearbitrationawardshallbe finaland bindingonthepartiesandmaybeenforcedinany courthaving jurisdiction. Nothing in thisSection shallbedeemed toprohibitor restrictSynology fromseekinginjunctiverelieforseekingsuchother rightsandremediesasitmayhaveatlaworequity foranyactualorthreatenedbreachofanyprovision of thisWarranty relating toSynology's intellectual propertyrights.

4.6 Attorneys' Fees. In any arb i t ra t ion, mediation,orother legalactionorproceeding to enforcerightsorremediesunderthisWarranty,the prevailingpartywillbeentitledtorecover,inaddition toanyotherrelieftowhichitmaybeentitled,costs andreasonableattorneys'fees.

4.7 Export Restrictions. Youacknowledge that theProductmaybesubject toU.S.export restrictions.Youwillcomplywithallapplicablelaws andregulationsthatapplytotheProduct, including without limitation theU.S.ExportAdministration Regulations.

4.8 Severability. I f any provision of this Warrantyisheldbyacourtofcompetentjurisdiction tobeinvalid,illegal,orunenforceable,theremainder ofthisWarrantywillremaininfullforceandeffect.

4.9 En t i re Agreement . Th i s War ran t y constitutes theentireagreement,andsupersedes anyandallprioragreements,betweenSynology andCustomerrelatedtothesubjectmatterhereof. Noamendment,modificationorwaiverofanyofthe provisionsof thisWarranty