Synology E10M20-T1 Hardware Installation Guide PDF

Synology Adapter Card E10M20-T1

Hardware Installation Guide

Table of Contents

Chapter 1: Before You Start Package Contents 3 Hardware Specification 4 LED Indicator Table 5 Safety Instructions 6

Chapter 2: Hardware Setup Tools and Parts for Installation 7 Attach M.2 SSD to E10M20-T1 Adapter Card 7

2

Synology_HIG_E10M20-T1_20200227

Thank you for purchasing this Synology product! Before setting up your new adapter card, please check the package contents to verify that you have received the items below. Also, make sure to read the safety instructions carefully to avoid harming yourself or damaging your adapter card.

Note: All images below are for illustrative purposes only, and may differ from the actual product.

Package Contents Adapter card x 1 Heatsink x 1

Rubber x 4 (Bag #1)

Thermal pad x 9 (Bag #2)

Full-height bracket x 1 Screw pillar x 3 Screws x 6

Before You Start 1 Chapter

3

Hardware Specification Item E10M20-T1

General

Host Bus Interface PCIe 3.0 x 8

Bracket Height (mm) 80 (low profile), 120 (full height)

Size (H x W x D) (mm) 71.75 x 200.55 x 17.70

Agency Certification FCC Class B CE Class B BSMI Class B

VCCI RCM RoHS Compliant

Environment Requirement Operating Temperature: 0C to 40C (32F to 104F) Storage Temperature: -20C to 60C (-5F to 140F)

Relative Humidity: 5% to 95% RH

Storage

Interface NVMe

Supported Form Factor M.2 22110/2280

Connector Type and Quantity M-key, 2 slots

Network

IEEE Specification Compliance

IEEE 802.3an 10GBASE-T 10 Gbps Ethernet IEEE 802.3bz NBASE-T 2.5 Gbps/5 Gbps Ethernet

IEEE 802.3ab 1000BASE-T 1 Gbps Ethernet IEEE 802.3u 100BASE-Tx Fast Ethernet

IEEE 802.3x Flow Control

Data Transfer Rates 10 Gbps/5 Gbps/2.5 Gbps/1 Gbps/100 Mbps

Network Operation Mode Full Duplex

Connector RJ45 Copper

Cable Distance 10GBASE-T: 55M using CAT 6, 100M using CAT 6a

Note: The supported NVMe SSD will vary from different Synology NAS, please visit www.synology.com to get more information.

5 Chapter 1: Before You Start

LED Indicator Color Status Description

LAN (on upper side of jack)

Green Static 10 Gbps connection

Orange Static 5 Gbps/2.5 Gbps/1 Gbps/100 Mbps connection

Off No network

LAN (on lower side of jack)

Green Static Network connected

Blinking Network active

Off No network

Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.

LED Indicator Table

6 Chapter 1: Before You Start

Safety Instructions

Keep away from direct sunlight and from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is correct and stable.

To remove all electric current from the device, ensure that all power cords are disconnected from the power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

7

Tools and Parts for Installation A PH1 screwdriver (for adding M.2 SSD to E10M20-T1 adapter card) A PH2 screwdriver (for replacing the bracket)

Attach M.2 SSD to E10M20-T1 Adapter Card Please refer to www.synology.com/compatibility to make sure your Synology NAS supports E10M20-T1 adapter card before attaching it. For the instructions on how to install the E10M20-T1 to your Synology NAS,

please refer to the Hardware Installation Guide of your NAS.

To attach M.2 SSD to E10M20-T1 adapter card: 1 Identify whether the form factor of your SSD is M.2 2280 (a) or M.2 22110 (b). An M.2 22110 SSD should be

longer than an M.2 2280 SSD.

M.2 2280 SSD

M.2 22110 SSD a

b

2 Add M.2 SSD to E10M20-T1 adapter card. For M.2 2280 SSD (SNV3400-400G):

a Place a screw pillar (1) and fasten a screw (2) to secure it.

1

2

Hardware Setup 2 Chapter

8 Chapter 2: Hardware Setup

b Insert SNV3400-400G into the slot. Make sure the card is fully inserted.

c Tighten SNV3400-400G with a screw.

d Repeat previous three steps if installing another M.2 SSD is needed. Slots are numbered as shown below.

1 2

e Remove the protective film from the thermal pad and attach the thermal pad to the heatsink.

9 Chapter 2: Hardware Setup

f Tighten the heatsink with four screws. Please make sure the heatsink is firmly attached to the adapter card to ensure the smooth running of the M.2 SSD.

For M.2 22110 SSD (SNV3500-400G): a Insert SNV3500-400G into the slot. Make sure the card is fully inserted.

b Tighten SNV3500-400G with a screw.

10 Chapter 2: Hardware Setup

c Remove the protective film from the thermal pad and attach the thermal pad to the controller of SNV3500- 400G. Attach the rubber next to the screw pillar.

d Repeat previous three steps if installing another M.2 SSD is needed. Slots are numbered as shown below.

1 2

e Tighten the heatsink with four screws. Please make sure the heatsink is firmly attached to the adapter card to ensure the smooth running of the M.2 SSD.

11 Chapter 2: Hardware Setup

3 Replace the low-profile bracket with a full-height bracket if needed. a Remove the screws that secure the low-profile bracket.

b Tighten the full-height bracket with two screws.

SYNOLOGY, INC. END USER LICENSE AGREEMENT

IMPORTANTREAD CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY, INC. ("SYNOLOGY") FOR THE SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PURCHASED BY YOU (THE "PRODUCT"), OR LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY ( "SOFTWARE").

YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE SOFTWARE, INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT USETHE PRODUCTS CONTAINING THE SOFTWAREOR DOWNLOAD THE SOFTWARE FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY.INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.

Section 1. Limited Software License. Subject to the terms and conditions of this EULA, Synology grants you a limited, non- exclusive, non-transferable, personal license to install, run and use one copy of the Software loaded on the Product or on your device connected to the Product solely relating to your authorized use of the Product.

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Section 5. License Limitations. The license set forth in Sections 1, 2 and 3 applies only to the extent that you have ordered and paid for the Product and states the entirety of your rights with respect to the Software. Synology reserves all rights not expressly granted to you in this EULA. Without limiting the foregoing, you shall not authorize or permit any third party to: (a) use the Software for any purpose other than that in connection with the Product; (b) license, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Software; (c) reverse engineer, decompile, disassemble or attempt to discover the source code of or any trade secrets related to the Software, except and only to the extent that such conduct is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Software or Product; or (f) circumvent or attempt to circumvent any methods employed by Synology to control access to the components, features or functions of the Product or Software. Subject to the limitations specified in this Section 5, you are not prohibited from providing any services hosted by Synology NAS server to any third party for commercial purpose.

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Section 9. Limited Warranty. Synology provides a limited warrant that the Software will substantially conform to Synology's published specifications for the Software, if any, or otherwise set forth on the Website, for a period required by your local law. Synology will use commercially reasonable efforts to, in Synology's sole discretion, either correct any such nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty, provided that you give Synology written notice of such noncompliance within the warranty period. The foregoing warranty does not apply to any noncompliance resulting from any: (w) use, reproduction, distribution or disclosure not in accordance with this EULA; (x) any customization, modification or other alteration of the Software by anyone other than Synology; (y) combination of the Software with any product, services or other items provided by anyone other than Synology; or (z) your failure to comply with this EULA.

Section 10. Support. During the period specified in the Section 9, Synology will make available to you the support services. Following the expiration of the applicable period, support for Software may be available from Synology upon written

request.

Section 11. Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SOFTWARE IS PROVIDED "AS IS" AND WITH ALL FAULTS. SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE AND NONINFRINGEMENT, WITH REGARD TO THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, SYNOLOGY DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.

Section 12. Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 13. Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of warranties, disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The laws of some states/jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages. To the extent that those laws apply to this EULA, the exclusions and limitations set forth above may not apply to you.

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Section 17. Applicable Law. Unless expressly prohibited by local law, this EULA is governed by and construed in accordance with the laws of the country, in accordance with which Synology Inc. was organized without regard to any conflict of law principles to the contrary.

Section 18. Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this EULA will be resolved exclusively and finally by arbitration conducted by three neutral arbitrators in accordance with the procedures of the Arbitration Law and related enforcement rules of the country in which Synology Inc. was organized. In such cases, the arbitration will be limited solely to the dispute between you and Synology. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shall take place in Taipei and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. You understand that, in the absence of this provision, you would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and you expressly and knowingly waive those rights and agree to resolve any disputes through binding arbitration in accordance with the provisions of this Section 18. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this EULA relating to Synology's intellectual property rights.

Section 19. Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this EULA, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees.

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SYNOLOGY, INC.LIMITED PRODUCT WARRANTY

THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.

AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND

AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR

USING THE PRODUCT. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE

CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT

SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT

WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. IF YOU DO NOT AGREE TO THE

TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE

RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE

RETURN POLICY.PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY

COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU

REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. THE

COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE

SYNOLOGYS INTERNAL RECORDS.

Section 1. Products

(a) "Products" refer to New Products or Refurbished Products.(b) "New Product" means the Synology-branded hardware

product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology

distributor or reseller. You may see our New Product at https://www.synology.com/products/status.(c) "Refurbished Product"

means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or

reseller, not including those sold as "as is" or with "no warranty" by anyone.(d) Other definition: "Customer" means the original

person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means

an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that

accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on

the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text and applets

incorporated into the software or Product and any updates or upgrades to such software.

Section 2. Warranty Period

(a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be

presented by Customer and ending at the day after the end of the Warranty Period for each New Product. You may see the

Warranty Period for each New Product at https://www.synology.com/products/status. For the Refurbished Product or repaired

parts, it's the remainder of the warranty period of the product they are replacing, or ninety (90) days from the date the product

was replaced or repaired, whichever is longer; except for those sold as "as is" or with "no warranty" by any stores. Without

presenting such purchase receipt or invoice, the warranty period shall commence on the date of manufacture based on our

internal record.(b) "Extended Warranty Period": For Customer purchasing EW201/ EW202 optional service for applicable

Products specified in Section 1 (b), the Warranty Period specified in Section 2 (a) of the applicable Product registered with

EW201/EW202 optional service will be extended by two years. You may see the applied model at

https://www.synology.com/products/Extended_Warranty.

Section 3. Limited Warranty and Remedies

3.1 Limited Warranty. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material

defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published

specifications for the Product during the Warranty Period. Such limited warranty does not apply to the Software contained in

the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with

the Product. Synology provides no warranty to Refurbished Product sold as "as is" or with "no warranty". This Limited Warranty

is NOT transferable and applies only to the customers who directly purchase products from Synologys affiliate, the resellers,

and distributor that Synology authorized. The warranty set forth in Section 3 will terminate upon Customer's sale or transfer of

the Product to a third party.

3.2 Exclusions. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or

used in a manner not specified or described in the Product or its related documents (b) has been damaged by service

(including upgrades and expansions) performed by anyone who is not a representative of Synology or any Synology

Authorized Service Provider; (c) has been in any way misused, abused, or damaged; (d) has been used with items not

provided by Synology other than the hardware or software for which the Product is designed; or (e) otherwise fails to conform

to the Product specifications and such failure is attributable to causes not within or under Synology's control. (f) has been tie-in

any non-Synology branded hardware products or any software, even if packaged or sold with Synology hardware. (g)

Customer disassembles the Product except as authorized by Synology; (h) Customer fails to implement any correction,

modification, enhancement, improvement or other update made available to Customer by Synology; or (i) Customer

implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any

third party. (j) Any compatibility issues occurred when installing hardware products, software, or components not supported by

Synology. (k) product damage caused by accident, fire, liquid contact, earthquake or other external cause. (l) cosmetic damage

caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches,

dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (m) serial number

has been removed or defaced from Product, resulting in not able to identify.

3.3 Warranty Support and Exclusive Remedy. If Customer gives notice of noncompliance with any of the warranties set forth

in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance

by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide

technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance

with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of

warranty under Section 3.1 or any other defect or deficiency in the Product. Customer will reasonably assist Synology to

diagnose and validate any nonconformity with the Product.

3.4 Return. Any Product return by Customer under Section 3.3 must be made in accordance with Synology's then-current

return procedures with the purchase receipt or invoice. You may see more information about return procedure at

https://www.synology.com/knowledgebase/DSM/tutorial/Service_Application/How_to

_make_warranty_claim_for_Synology_NAS, for warranty claims, Customer must return the complete Product to Synology in

accordance with this Section 3.4. Any Product returned that has been disassembled (except under the direction of Synology)

will be refused and returned to Customer at Customer's expense. Any Product must be returned in the same condition as it

was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the

contents thereof. Customer is responsible for insurance and risk of loss with respect to returned items until they are properly

received by Synology.

3.5 Replacement by Synology. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then

Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of

the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not

conform to the warranty. In some countries, Synology may at its own discretion apply the Synology Replacement Service to

certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming

Product returned by Customer ("Synology Replacement Service").

3.6 Disclaimer of Warranties. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE

REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND

CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND

LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY,

EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING

DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY,

INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF

DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT

(WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY

MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION

STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. SYNOLOGY

RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE

PRODUCT. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE

LIMITATION MAY NOT APPLY TO CUSTOMER.

Section 4. Limitations of Liability

4.1 Force Majeure. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on

account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its

reasonable control (including, without limitation, any act or failure to act by Customer).

4.2 Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF

COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR

LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT

OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY

ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER

THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR

OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

4.3 Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE

OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER

GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY

CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND

WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The

foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law.

The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. To the extent that those laws

apply to the Product, the exclusions and limitations set forth above may not apply to Customer.

Section 5. Miscellaneous

5.1 Proprietary Rights. The Product and any accompanying Software and documentation provided with the Product include

proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Synology retains and

reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any

intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided

under this Warranty is transferred to Customer under this Warranty. Customer will (a) comply with the terms and conditions of

the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology

distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or

otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights.

5.2 Assignment. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise,

without the prior written consent of Synology.

5.3 No Additional Terms. Except as expressly permitted by this Warranty, neither party will be bound by, and each party

specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by

the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party

specifically agrees to such provision in writing. Further, if this Warranty conflicts with any terms or conditions of any other

agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement

specifically references the sections of this Warranty that it supersedes.

5.4 Applicable Law. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of

Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for

Customers not residing within the United States, without regard to any conflict of law principles to the contrary. The 1980 U.N.

Convention on Contracts for the International Sale of Goods or any successor thereto does not apply.

5.5 Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services

provided by Synology with respect to the Product or the relationship between Customers residing within the United States and

Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration

Association, except as otherwise provided below. The arbitration will be conducted before a single arbitrator, and will be limited

solely to the dispute between Customer and Synology. The arbitration, or any portion of it, will not be consolidated with any

other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shall be held in King County,

Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the

request of the parties. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall

receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. Any decision

rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any

court of competent jurisdiction. Customer understands that, in the absence of this provision, Customer would have had a right

to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action

basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding

arbitration in accordance with the provisions of this Section 5.5. For Customers not residing within the United States, any

dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral

arbitrators in accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules. The arbitration shall

take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree,

in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having

jurisdiction. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking

such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this

Warranty relating to Synology's intellectual property rights.

5.6 Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this

Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and

reasonable attorneys' fees.

5.7 Export Restrictions. You acknowledge that the Product may be subject to U.S. export restrictions. You will comply with all

applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration

Regulations.

5.8 Severability. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or

unenforceable, the remainder of this Warranty will remain in full force and effect.

5.9 Entire Agreement. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements,

between Synology and Customer related to the subject matter hereof. No amendment, modification or waiver of any of the

provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby.

FCC Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

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