Help Guide
Find out more about the Internet TV Box
The Help Guide gives you detailed information on how to use the Internet TV Box as follows: Basics of the Internet TV Box How to use applications Details on how to use the Keypad Customizing settings Software Updates
To launch the Help Guide
From your Internet TV Box Select Help Guide from the Applications List.
Or, press (SEARCH) and type help in the Quick Search Box. Help Guide appears in the search results. The network connection is required for accessing the Help Guide
from the unit.
From a PC browser Access the following:
http://esupport.sony.com/internettv/helpguide/
Troubleshooting
There is no picture (screen is dark). Make sure that the AC power cord is securely connected. Make sure that all the connecting cables are securely connected. (Especially,
make sure HDMI IN and OUT are correctly connected.) Switch the input selector on the TV to display the signal from this unit. Make sure that the Power indicator is lit up green. Try the following: Turn the unit off and on again. Turn the connected
device off and on again. Disconnect and reconnect the HDMI cable. The HDMI OUT jack is connected to a DVI device that does not support
copyright protection technology.
The Keypad does not function. Operate the Keypad closer to the unit. Make sure that the batteries are inserted correctly. Hold down the Fn and Enter keys following the instructions on the screen until
the pairing screen disappears. Hold down on the unit for more than 5 seconds until the Power indicator
turns red (the unit turns off). If the unit still does not respond to any button, disconnect then reconnect the AC power cord.
The unit cannot connect to the Internet. Make sure that the LAN router or Wireless LAN router is on. Check the settings of the LAN router or Wireless LAN router. For details, see
the operating instructions supplied with the LAN router or Wireless LAN router. Make sure that the LAN cable is connected correctly when using a wired
network connection. Check your network environment as noted in Before connecting with a
Wireless LAN when using a wireless network connection.
The unit cannot connect to the Internet after Wi-Fi Protected Setup (WPS) is finished.
The wireless setting of the router may change automatically if you have used the WPS function before. In this case, change the wireless settings of your PC accordingly.
For more information about the Internet TV. Access the Help Guide.
Before starting the Initial Setup Wizard
Check the following so that the Initial Setup Wizard operations go smoothly.
Network connection Check whether your home network is a wired or wireless connection.
If Wireless LAN is used Check whether the wireless access point device such as a Wireless LAN router supports
Wi-Fi Protected Setup (WPS). If WPS is not supported, you will need to make a connection manually.
Check whether the Push or PIN method is used for WPS. Check your SSID and Password if setting up the wireless connection manually.
Account Check your ID and Password for your Google Account*.
* You can create a new account in the Initial Setup Wizard.
Cable/Satellite Box Check the Cable/Satellite TV provider name.
IR Blaster Check the manufacturer name of the device to be connected with the IR Blaster.
TV Control Check your TV manufacturer name.
Before connecting with a Wireless LAN
Check the following to ensure that the Wireless LAN connection can be made. Depending on the surrounding environment, such as the wall material, radio wave
receiving condition, or obstacles between this unit and the wireless LAN router, the communication distance may be shortened. Move the unit and the wireless LAN router closer to each other.
Devices that use a 2.4 GHz frequency band, such as a microwave, Bluetooth, or digital cordless device, may interrupt the communication. Move the unit away from such devices, or turn off such devices.
Parts and controls
Additional Information
Sony Customer Support www.sony.com/internettvsupport United States 1.800.222.SONY Please Do Not Return the Product to the Store
Keypad
AMP* Allows you to control the connected AV Receiver. Keys beside orange markers are active when the AMP indicator is on.
ON/STANDBY (BD/EXT) Turns on the unit.
ON/STANDBY (TV)** Turns on the TV.
BOOKMARK Bookmarks your favorite content.
BACK Returns to the previous display.
HOME Displays the HOME menu. The HOME menu is a gateway to various contents.
WINDOW Switches the window style.
MENU Displays menu items according to applications.
GUIDE Displays the TV Guide.
TV Displays live TV.
DVR Displays the DVR (Digital Video Recorder) menu.
SEARCH Displays the Quick Search Box. Type your interest in the Quick Search Box, and the unit will suggest contents from various media.
REAR FRONT
IR Blaster
DIGITAL OUT (OPTICAL)
HDMI IN
LAN
DC IN
(USB)
HDMI OUT
(on/standby)
Power indicator
CONNECT
EJECT
Disc loading indicator
(USB)
Disc slot
Red: Standby Green: Power on
* Audio signals to the HDMI IN jack cannot be output.
Press for two seconds or more to pair with the Keypad
On: Inserted Blinking: Loading Off: No disc
Device control area
Video control area
Keyboard area
OPTICAL FINGER SENSOR (OFS) Allows you to control the pointer with just your thumb. To operate the pointer, slide your thumb on the OFS. To click, press down on the OFS.
SCROLL Scrolls a page or list. Hold down SCROLL and slide your thumb up and down on the OFS.
ZOOM Zooms images. Hold down ZOOM and slide your thumb up and down on the OFS.
To drag and drop Hold down SCROLL and ZOOM, and slide your thumb on the OFS.
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