Mitsubishi MR-SWMG16-U Motion Control User's Manual PDF

Personal Computer Embedded Type Servo System Controller

Motion Control Software SWM-G User's Manual (Installation)

-MR-SWMG16-U -MR-SWMG32-U -MR-SWMG64-U -MR-SWMG128-U

SAFETY PRECAUTIONS (Read these precautions before using this product.) Before using this product, please read this manual and the relevant manuals carefully and pay full attention to safety to handle the product correctly. The precautions given in this manual are concerned with this product only. In this manual, the safety precautions are classified into two levels: " WARNING" and " CAUTION".

Under some circumstances, failure to observe the precautions given under " CAUTION" may lead to serious consequences. Observe the precautions of both levels because they are important for personal and system safety. Make sure that the end users read this manual and then keep the manual in a safe place for future reference.

[Design Precautions]

WARNING Configure safety circuits externally to ensure that the entire system operates safely even when a fault

occurs in the personal computer. Failure to do so may result in an accident due to an incorrect output or malfunction. (1) Configure external safety circuits, such as an emergency stop circuit, protection circuit, and

protective interlock circuit for forward/reverse operation or upper/lower limit positioning. (2) If an incorrect home position return direction is set, motion control may continue without

deceleration. To prevent machine damage caused by this, configure an external interlock circuit. (3) When this product detects an error, the motion slows down and stops or the motion rapidly stops,

depending on the stop setting in parameter. Set the parameter to meet the specifications of the positioning control system. In addition, set the home position return parameter and positioning data within the specified setting range.

For the operating status of each station after a communication failure, refer to manuals for the network used. Incorrect output or malfunction due to a communication failure may result in an accident.

When modifying control while this product is running, configure an interlock in the program to ensure that the entire system always operates safely. For other forms of control (such as program modification, parameter change, forced output, or operating status change (status control)), read the relevant manuals carefully and ensure that the operation is safe before proceeding. Improper operation may damage machines or cause accidents. Determine corrective actions to be taken by the system in case of a communication failure.

Especially, when a remote system is controlled, immediate action cannot be taken if a problem occurs due to a communication failure. To prevent this, configure an interlock in the program, and determine corrective actions to be taken by the system in case of a communication failure.

WARNING Indicates that incorrect handling may cause hazardous conditions, resulting in death or severe injury.

CAUTION Indicates that incorrect handling may cause hazardous conditions, resulting in minor or moderate injury or property damage.

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[Design Precautions]

[Design Precautions]

[Security Precautions]

WARNING If a communication cable is disconnected, the network may be unstable, resulting in a communication

failure of multiple stations. Configure an interlock in the program to ensure that the entire system will always operate safely even if communications fail. Failure to do so may result in an accident due to an incorrect output or malfunction.

If safety standards (ex. robot safety rules, etc.) apply to the system using the servo amplifier and servomotor, make sure that the safety standards are satisfied.

Construct a safety circuit external to each slave device if the abnormal operation of the slave devices to be connected to this product differs from the safety directive operation in the system.

CAUTION Do not install the control lines or communication cables together with the main circuit lines or power

cables. Keep a distance of 100 mm or more between them. Failure to do so may result in malfunction due to noise.

After the personal computer is powered on or rebooted, the time taken for the system to enter the RUN status varies depending on the system configuration and/or performance of the personal computer. Design circuits so that the entire system will always operate safely, regardless of the time.

WARNING To maintain the security (confidentiality, integrity, and availability) of the system against unauthorized

access, denial-of-service (DoS) attacks, computer viruses, and other cyberattacks from external devices via the network, take appropriate measures such as firewalls, virtual private networks (VPNs), and antivirus solutions.

[Wiring Precautions]

[Startup and Maintenance Precautions]

CAUTION Ground the controllers in which this product is installed, servo amplifiers, and servo motors with a

ground resistance of 100 ohm or less. Do not use a common grounding with other equipment. Do not install the control lines or communication cables together with the main circuit lines or power

cables. Keep a distance of 100 mm or more between them. Failure to do so may result in malfunction due to noise.

Place the cables in a duct or clamp them. If not, dangling cable may swing or inadvertently be pulled, resulting in damage to the cables or malfunction due to poor contact.

Check the interface type and correctly connect the cable. Incorrect wiring (connecting the cable to an incorrect interface) may cause failure of the external device.

When disconnecting the cable, do not pull the cable by the cable part. Pulling the cable may result in malfunction or damage to the cable.

Prevent foreign matter such as dust or wire chips from entering the personal computer. Such foreign matter can cause a fire, failure, or malfunction.

For Ethernet cables to be used in the system, select the ones that meet the specifications in the user's manual. If not, normal data transmission is not guaranteed.

WARNING Shut off the external power supply (all phases) used in the system before cleaning. Failure to do so

may result in electric shock or malfunction. Do not connect or disconnect any communication cable while power is on. Failure to do so may cause

malfunction.

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[Startup and Maintenance Precautions]

[Operating Precautions]

CAUTION When modifying control while this product is running, configure an interlock in the program to ensure

that the entire system will always operate safely. For other forms of control (such as program modification, parameter change, forced output, or operating status change (status control)), read the relevant manuals carefully and ensure that the operation is safe before proceeding. Improper operation may damage machines or cause accidents. Determine corrective actions to be taken by the system in case of a communication failure.

Especially, when a remote system is controlled, immediate action cannot be taken if a problem occurs due to a communication failure. To prevent this, configure an interlock in the program, and determine corrective actions to be taken by the system in case of a communication failure.

Use any radio communication device such as a cellular phone or PHS (Personal Handyphone System) more than 25 cm away in all directions from the Simple Motion board. Failure to do so may cause malfunction.

Maintenance must be performed by qualified maintenance personnel with knowledge. Before testing the operation, set a low speed value for the speed limit parameter so that the operation

can be stopped immediately upon occurrence of a hazardous condition. Confirm and adjust the program and each parameter before operation. Unpredictable movements

may occur depending on the machine. When using the absolute position system function, on starting up, and when the absolute position

motor has been replaced, always perform a home position return. Before starting the operation, confirm the brake function. Do not perform a megger test (insulation resistance measurement) during inspection. After maintenance and inspections are completed, confirm that the position detection of the absolute

position detection function is correct. Extreme adjustments and changes may lead to unstable operation, so never make them.

CAUTION When modifying control (such as data modification, program change, or operating status change

(status control)), read relevant manuals carefully and ensure the safety before operation. Incorrect change or modification may cause system malfunction, damage to the machines, or accidents.

Do not go near the machine during test operations. Doing so may lead to injuries.

CONDITIONS OF USE FOR THE PRODUCT

INTRODUCTION Thank you for purchasing Motion Control Software SWM-G. This manual describes the required procedures and settings for installing Motion Control Software SWM-G in a personal computer. Before using this product, please read this manual and the relevant manuals carefully and develop familiarity with the functions and performance of the product to handle it correctly.

Applicable module MR-SWMG16-U, MR-SWMG32-U, MR-SWMG64-U, MR-SWMG128-U

(1) Mitsubishi Motion Control Software ("the PRODUCT") shall be used in conditions; i) where any problem, fault or failure occurring in the PRODUCT, if any, shall not lead to any major or serious accident; and ii) where the backup and fail-safe function are systematically or automatically provided outside of the PRODUCT for the case of any problem, fault or failure occurring in the PRODUCT.

(2) The PRODUCT has been designed and manufactured for the purpose of being used in general industries. MITSUBISHI SHALL HAVE NO RESPONSIBILITY OR LIABILITY (INCLUDING, BUT NOT LIMITED TO ANY AND ALL RESPONSIBILITY OR LIABILITY BASED ON CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY) FOR ANY INJURY OR DEATH TO PERSONS OR LOSS OR DAMAGE TO PROPERTY CAUSED BY the PRODUCT THAT ARE OPERATED OR USED IN APPLICATION NOT INTENDED OR EXCLUDED BY INSTRUCTIONS, PRECAUTIONS, OR WARNING CONTAINED IN MITSUBISHI'S USER, INSTRUCTION AND/OR SAFETY MANUALS, TECHNICAL BULLETINS AND GUIDELINES FOR the PRODUCT. ("Prohibited Application") Prohibited Applications include, but not limited to, the use of the PRODUCT in; Nuclear Power Plants and any other power plants operated by Power companies, and/or any other cases in which the

public could be affected if any problem or fault occurs in the PRODUCT. Railway companies or Public service purposes, and/or any other cases in which establishment of a special quality

assurance system is required by the Purchaser or End User. Aircraft or Aerospace, Medical applications, Train equipment, transport equipment such as Elevator and Escalator,

Incineration and Fuel devices, Vehicles, Manned transportation, Equipment for Recreation and Amusement, and Safety devices, handling of Nuclear or Hazardous Materials or Chemicals, Mining and Drilling, and/or other applications where there is a significant risk of injury to the public or property.

Notwithstanding the above restrictions, Mitsubishi may in its sole discretion, authorize use of the PRODUCT in one or more of the Prohibited Applications, provided that the usage of the PRODUCT is limited only for the specific applications agreed to by Mitsubishi and provided further that no special quality assurance or fail-safe, redundant or other safety features which exceed the general specifications of the PRODUCTs are required. For details, please contact the Mitsubishi representative in your region.

(3) We will not responsible for any problems on Motion Control Software and systems caused by DoS attacks, unauthorized accesses, computer viruses, and other cyber attacks.

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CONTENTS SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 CONDITIONS OF USE FOR THE PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 RELEVANT MANUALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

CHAPTER 1 OVERVIEW 8 1.1 Product Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.2 Operating Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CHAPTER 2 SETUP 10 2.1 Preparation Before Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Disabling Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Disabling the fast startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows Update (Windows 10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Starting the installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installing the runtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Installing RTX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing SWM-G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 RTX setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Restarting the personal computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Applying the RTX update file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Checking the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.3 Uninstallation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

CHAPTER 3 TROUBLESHOOTING 24

APPENDIX 26 Appendix 1 How to Disable "Driver Signature Enforcement" in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 REVISIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 TRADEMARKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

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RELEVANT MANUALS

TERMS Unless otherwise specified, this manual uses the following terms.

Manual name [manual number] Description Available form Motion Control Software SWM-G User's Manual (Installation) [IB-0300561ENG] (this manual)

Required procedures and settings for installing Motion Control Software SWM-G in a personal computer.

PDF

Motion Control Software SWM-G User's Manual (Startup) [IB-0300562ENG]

Specifications, procedures before operation, and settings of Motion Control Software SWM-G.

PDF

Motion Control Software SWM-G Operating Manual [IB-0300563ENG]

System configuration, parameter settings, and online function operations of Motion Control Software SWM-G.

PDF

Term Description I/O size The number of I/O points. It is expressed in bytes.

MR Configurator2 The product name of the servo setup software.

MR-J5-G An MR-J5-G(-RJ) servo amplifier.

MR-J5W-G An MR-J5W-G servo amplifier.

NIC A network interface card for Ethernet connection.

RTX An extension function that operates Windows in real time, which is developed by IntervalZero. RTX64 is compatible with 64-bit natively.RTX64

SWM-G A generic product name for Motion Control Software SWM-G.

SWM-G engine A task on RTX64 that performs management of SWM-G modules, axis management, and API processing.

SWMOS A generic product name for the engineering tool SWM-G Operating Station.

Device An object for the communication between a user application and the SWM-G engine or each module.

Personal computer A generic term for personal computers where Windows operates.

Platform A generic term for network connection functions to be loaded to RTX64. CC-Link IE TSN and a simulator are available as modules.

Module A generic term for modules to be loaded to RTX64. A file with the extension "rtdll".

User unit A unit of the position defined by the user (such as 1 mm and 1 s). It is abbreviated as "U". The speed is expressed as "U/s", the acceleration is expressed as "U/s2", and the jerk is expressed as "U/s3" in user unit.

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1 OVERVIEW

1.1 Product Configuration This section describes the product configuration of Motion Control Software SWM-G.

Licensed product Purchase the following licensed product. If you purchase the licensed product, the following products are included.

*1 = Number of axes (16, 32, 64, 128)

Download module (SWM-G installer) For using SWM-G, download a download module from the Mitsubishi Electric Factory Automation Global Website, and install it. The download module contains the following products.

*1 **** = SWM-G version

Model Product name Quantity MR-SWMG-U*1 Before Using the Product 1

License agreement 1

USB key 1

Model Product name sw1dnn-swmg-m_****.zip*1 Before Using the Product

END-USER SOFTWARE LICENSE AGREEMENT

Motion Control Software SWM-G User's Manual (Installation) [IB-0300561ENG]

SWM-G product data (SWM-Ginstaller)

1 OVERVIEW 1.1 Product Configuration

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1.2 Operating Environment This section describes the SWM-G operating environment.

*1 By using a faster CPU, the number of controllable axes can be increased or the communication cycle can be shortened. Because the dedicated CPU core needs to be assigned to RTX, two or more CPU cores excluding the virtual core of Hyper-Threading are required.

*2 Windows 10 IoT Enterprise LTSC is recommended. *3 Depending on the installed Windows Update, installing the RTX64 update is required. For details, refer to the following website of

IntervalZero, the developer of RTX. https://www.intervalzero.com/windows-10-updates-support/

*4 The following shows the NICs that can be used.

*5 Specifications of the Ethernet cable used Category 5e or more, double shielded STP Straight cable

Item Description Personal computer (body)

Personal computer Personal computer where Microsoft Windows operates

CPU Intel Atom (2 GHz, 2 cores) or more recommended*1

Required memory 4 GB or more recommended

Hard disk free space At installation: Hard disk free space 5 GB or more

OS Windows 10 (Home, Pro, Enterprise, Education, IoT Enterprise LTSC*2) 64-bit version*3

Communication interface Ethernet port*4*5

Device name Intel I210 (Vendor ID: 0x8086, Device ID: 0X1533)

Intel I350 (Vendor ID: 0x8086, Device ID: 0X1521)

Intel I211-AT (Vendor ID: 0x8086, Device ID: 0X1539)

1 OVERVIEW 1.2 Operating Environment 9

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2 SETUP Follow the procedure below to install SWM-G.

2.1 Preparation Before Installation Perform the following operations before installing SWM-G. Disable the Windows functions not supported by RTX.

Disabling Hyper-Threading Enter the BIOS setting screen at the startup of the personal computer, and disable "CPU Hyper Threading". Disable "Hyper-Threading" before installing SWM-G.

The setting items for "Hyper-Threading" may differ depending on the personal computer used. For details, refer to the operating manual of the personal computer used.

Disabling Hyper-Threading

Start

Disabling the fast startup

Windows Update

Starting the installer

Installing the runtime

Installing RTX

Installing SWM-G

RTX setting

Registration (License authentication)

Restarting the personal computer

Installation

Preparation before installation

Complete

Applying the RTX update file

Checking the installation

2 SETUP 2.1 Preparation Before Installation

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Disabling the fast startup Disable the fast startup in Control Panel. Click [System and Security] in Control Panel.

1. Select [System Tools] [Control Panel] from the Windows start menu to display the "Control Panel" window.

2. Click [System and Security] (1).

3. The "System and Security" window appears. Click [Change what the power buttons do] (2) in [Power Options].

4. The "System Settings" window appears. Deselect [Turn on fast startup] (3) in [Shutdown settings].

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Windows Update (Windows 10) Check the version compatible with Windows Update from the IntervalZero website below. Perform Windows Update other than the one not supported by SWM-G. After the update is completed, install SWM-G.

www.intervalzero.com/windows-10-updates-support/

If an error occurs in RTX after Windows 10 Update is performed, uninstall RTX once and then install it again.

RTX may not be compatible with Windows Update depending on its version. Therefore, it is recommended to disable the Windows10 automatic update.

2 SETUP 2.1 Preparation Before Installation

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2.2 Installation Procedure The following describes the procedures for installing SWM-G.

Check before installation Log on to the personal computer as an "Administrator" user. Before installation, close all the operating applications. If SWM-G is installed while other applications are operating, it may

not operate normally.

Starting the installer Start the installer.

Installation When the software is already installed When the SWM-G-related software has already been installed, the startup screen which is displayed when the installer is started differs depending on the installation status. The software to be installed can be selected on the installer startup window.

1. Unzip the download module in a place and double- click "SWM-G Installer.exe" in the "sw1dnn-swmg- m_*****1" folder "SWM-Ginstaller" folder.

*1: **** = SWM-G version

2. The SWM-G installation window appears.

1. When the installer is started, the step window of the software that has not been installed appears.

2. To start the installation on the displayed step screen, click the [Next>>] button.

3. To select the item to be installed, click the [Custom] button.

4. The installation item selection window appears. Select the software to be installed in the menu (1) on the left, and click the [Install] button to start installation.

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2 SETUP 2.2 Installation Procedure 13

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When all the processes before "RTX Setting" have been completed, the installation item selection window appears at the startup of the installer. Click the menu on the left side of the screen to select the item to be installed. Even if the installation is proceeding in order, clicking the [Custom] button switches the window to the installation item selection window.

Switching the language Switch the language to be displayed on the installer display.

Installing the runtime Install the runtime.

1. Click (1) on the right side of the window to display the "Language" window.

2. Select the language to be used (2), and click the [OK] button to switch the language.

1. The "(1/6)Runtime" window appears. Click the [Next>>] button.

2. Installation of the runtime starts. When the installation is completed, proceed to the next step (2/6).

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2 SETUP 2.2 Installation Procedure

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Installing RTX Install RTX.

Installing SWM-G Install SWM-G.

1. The "(2/6)RTX" window appears. Click the [Next>>] button.

2. Installation of RTX starts. When the installation is completed, proceed to the next step (3/6).

1. The "(3/6)SWM-G" window appears. Click the [Next>>] button.

2. Installation of SWM-G starts. When the installation is completed, proceed to the next step (5/6).

2 SETUP 2.2 Installation Procedure 15

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RTX setting Update the parameter settings of RTX, NIC driver, and "RtxTcpIp.ini" file.

When the driver signature enforcement is enabled, the following warning message may appear. Click [Install this driver software anyway] (2). For how to disable the driver signature enforcement, refer to the following. Page 26 How to Disable "Driver Signature Enforcement" in Windows

1. The "(5/6)RTX Setting" window appears. Select the NIC driver to be updated in [Select NIC] (1), and click the [NEXT>>] button.

2. When the setting is completed, proceed to the next step (6/6).

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2 SETUP 2.2 Installation Procedure

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Registration Register the license.

License authentication of SWM-G Enter the license code described in the license agreement, authenticate the license of SWM-G, and save the registration file where the information required for support is recorded.

1. The "(6/6)Registration" window appears. Enter the license code in [License Code] (1) under [Register License Code], and click the [Register] button (2).

2. When the license has been registered, a registration completion message appears. Click [OK].

3. The "(6/6)Registration" window appears. Insert the USB key to the USB port in the personal computer, and click the [Get] button (3).

4. The "Registration Info" window appears. When the USB key is authenticated, the information of the USB key is displayed. Click the [Save] button (4).

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2 SETUP 2.2 Installation Procedure 17

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5. The "Browse For Folder" window appears. Select the saving destination of the registration file, and click the [OK] button.

6. When the registration file is saved, a saving completion message appears. Click [OK].

*: The registration file is saved in the saving destination with the following file name. Registration.txt

7. The window returns to the "Registration Info" window. Click the [Back] button (5).

CAUTION The saved registration file (Registration.txt) contains the information required for support. Keep it in a safe place by the customer.

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2 SETUP 2.2 Installation Procedure

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License authentication of RTX and core assignment Authenticate the license of RTX with the USB key.

1. Insert the USB key to the USB port in the personal computer, and click the [Activate] button (1).

2. The "Activation and Configuration" window appears. When the USB key inserted to the personal computer is authenticated, the information of the USB key (2) is displayed.

3. Click [Set the RTSS boot configuration] (3).

4. The setting item (4) of [Set the RTSS boot configuration] is displayed. Check the number of CPU cores of the personal computer used, and set "1" in [RTSS], and assign remaining cores to Windows.

*1: The window on the left shows a setting example when the number of CPU cores is "4".

5. When the setting is completed, click the [Apply] button (5).

6. A restart confirmation message appears. Click the [Yes] button to restart the personal computer.

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2 SETUP 2.2 Installation Procedure 19

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Restarting the personal computer After authenticating the license, select the operating system which is used after the restart of the personal computer.

How to adjust the "Choose an operating system" window Setting the time to display the "Choose an operating system" window can adjust the display time at the startup.

1. When the personal computer is restarted, the "Choose an operating system" window appears. Click [Windows 10 - RTX64].

*1: To use SWM-G, always select [Windows 10 - RTX64].

1. Select [Windows Administrative Tools] [System Configuration] from the Windows start menu to display the "System Configuration" window. Select the [Boot] tab (1) in the "System Configuration" window.

2. Select "Windows 10 - RTX64 (C:\WINDOWS)" (2) and enter the time to timeout to be set in [Timeout] (3).

3. Click the [Apply] button to set the time to timeout.

Choose an operating system

Windows 10 - RTX64

Windows 10

Change defaults or choose other options

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2 SETUP 2.2 Installation Procedure

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Applying the RTX update file Apply the RTX update module to perform update.

If the setup file of "Update__for_RTX64_###_Runtime_Setup.exe" exists in the "RTX" folder, perform the update. If the file does not exist in the "RTX" folder, the update is not required.

1. Select the "sw1dnn-swmg-m_*****1" folder "SWM- Ginstaller" folder "RTX" folder of the download module, and double-click "Update__for_RTX64_###_Runtime_Setup.exe*2

*3". *1: **** = SWM-G version *2: = RTX update module version *3: ### = RTX version

2. The RTX installation window appears. Click the [Update] button.

3. The RTX update starts.

4. When the update is completed, the "InstallShield Wizard Completed" window appears.

5. Click the [Finish] button to end the update.

2 SETUP 2.2 Installation Procedure 21

22

Checking the installation After SWM-G is installed, it is registered in the start menu.

1. Check that "SWM-G" and "RTX64 ### Runtime*1" have been registered in the Windows start menu.

*1: ### = RTX version

2. Select [SWM-G] [SWMOS] (1) from the Windows start menu to start SWMOS.

"SWMOS" window

"Getting started" window

"RtxServer" window

3. When SWMOS is started, the "Getting started" window and "RtxServer" window appear at the same time as the "SWMOS" window.

"SWMOS" window Configure the settings in SWMOS.

"Getting started" window The system version and license information are displayed. *: If you select "Don't show this again" and click the [Close] button to close

the window, the "Getting started" window will not be displayed at the next startup.

"RtxServer" window The SWMOS status is displayed.

(1)

2 SETUP 2.2 Installation Procedure

2

2.3 Uninstallation Procedure Uninstall SWM-G.

1. Select [System Tools] [Control Panel] from the Windows start menu to display the "Control Panel" window.

2. Click [Uninstall a program](1) in [Programs].

3. The "Programs and Features" window appears. Select "SWM-G" (2) in the list of "Uninstall or change a program", and click [Uninstall] (3).

*1: For uninstalling RTX, select "IntervalZero RTX64 ###Runtime*2". *2: ### = RTX version

4. An uninstallation confirmation message appears. Click the [Yes] button to start the uninstallation.

5. When the uninstallation is completed, a completion message appears. Click the [OK] button to end the uninstallation.

(1)

(2)(3)

2 SETUP 2.3 Uninstallation Procedure 23

24

3 TROUBLESHOOTING This section describes errors that may occur during installation and actions to be taken.

Description Cause Action Installation fails. The free space in the hard disk is insufficient. Increase the free space in the hard disk, and then retry

the installation.The installer stops halfway, or the installer suddenly ends during the installation.

The USB key authentication fails. The Windows license authentication has not been completed.

Authenticate the Windows license, and then retry the authentication with the USB key.

The USB key has not been inserted to the personal computer.

Check if the USB key is inserted to the personal computer. If the USB key is already inserted, remove the USB key from the personal computer and then insert it again.

The SWM-G license authentication fails. The license code is incorrect. Check the license and input the license code again.

3 TROUBLESHOOTING

3

MEMO

3 TROUBLESHOOTING 25

26

APPENDIX Appendix 1 How to Disable "Driver Signature

Enforcement" in Windows When the driver signature enforcement is enabled, follow the procedure below to change the Windows settings.

1. Click [Settings] from the Windows start menu. The "Windows Settings" window appears.

2. Click "Update & security" (1).

3. Click "Recovery" (2) from the menu on the left to display the recovery setting items.

4. Click the [Restart now] button (3) in "Advanced startup" to restart the personal computer.

(1)

(2)

(3)

APPX Appendix 1 How to Disable "Driver Signature Enforcement" in Windows

A

5. After the restart, the "Choose an option" window appears. Click "Troubleshoot".

6. The "Troubleshoot" window appears. Click [Advanced options].

7. The "Advanced options" window appears. Click [Startup Settings].

8. The "Startup Settings" window appears. Click the [Restart] button to restart the personal computer.

Choose an option Continue Exit and continue Windows10 RTX64

Turn off your PCUse a device USB a USB drive, network connection, or Windows recovery DVD

Use another operating system Continue with another installed version of Windows

Troubleshoot Reset your PC or see advanced options

Troubleshoot Reset this PC Lets you choose to keep or remove your files, and then reinstalls Windows.

Advanced options

Advanced options System Restore Use a restore point recorded on your PC to restore Windows

System Image Recovery Recover Windows using a specific system image file

Startup Repair Fix problems that keep Windows from loading

See more recovery options

Command Prompt

UEFI Firmware Settings

Startup Settings Change Windows startup behavior

Use the Commad Prompt for advanced troubleshooting

Change settings in your PCs UEFI firmware

Startup Settings Restart to change Windows options such as:

Enable low-resoution video mode Enable debugging mode Enable boot logging Enable Safe Mode Disable driver signature enforcement Disable early-launch anti-malware protection Disable automatic restart on system failure

Restart

APPX Appendix 1 How to Disable "Driver Signature Enforcement" in Windows 27

28

9. The "Startup Settings" window appears. Press.

10.When the setting is completed, Windows starts. Startup Settings Press a number to choose from the options below:

Press F10 for more options Press Enter to return to your operating system

Use number keys or functions keys F1-F9.

1) Enable debugging 2) Enable boot logging 3) Enable low-resolution video 4) Enable Safe Mode 5) Enable Safe Mode with Networking 6) Enable Safe Mode with Command Prompt 7) Disable driver signature enforcement 8) Disable early launch anti-malware protection 9) Disable automatic restart after failure

APPX Appendix 1 How to Disable "Driver Signature Enforcement" in Windows

A

MEMO

APPX Appendix 1 How to Disable "Driver Signature Enforcement" in Windows 29

30

REVISIONS *The manual number is given on the bottom left of the back cover.

Japanese manual number: IB-0300558-C

2021 MITSUBISHI ELECTRIC CORPORATION

Revision date *Manual number Description February 2021 IB(NA)-0300561ENG-A First edition

October 2021 IB(NA)-0300561ENG-B Added or modified parts Section 1.2, 2.2

June 2022 IB(NA)-0300561ENG-C Added or modified parts Section 1.2, 2.2

This manual confers no industrial property rights of any other kind, nor does it confer any patent licenses. Mitsubishi Electric Corporation cannot be held responsible for any problems involving industrial property rights which may occur as a result of using the contents noted in this manual.

31

WARRANTY Please confirm the following product warranty details before using this product.

1. Gratis Warranty Term and Gratis Warranty Range If any faults or defects (hereinafter "Failure") found to be the responsibility of Mitsubishi occurs during use of the product within the gratis warranty term, the product shall be repaired at no cost via the sales representative or Mitsubishi Service Company. However, if repairs are required onsite at domestic or overseas location, expenses to send an engineer will be solely at the customer's discretion. Mitsubishi shall not be held responsible for any re-commissioning, maintenance, or testing on-site that involves replacement of the failed module. [Gratis Warranty Term] For terms of warranty, please contact your original place of purchase. [Gratis Warranty Range] (1) The range shall be limited to normal use within the usage state, usage methods and usage environment, etc., which

follow the conditions and precautions, etc., given in the instruction manual, user's manual and caution labels on the product.

(2) Even within the gratis warranty term, repairs shall be charged for in the following cases. 1. Failure occurring from inappropriate storage or handling, carelessness or negligence by the user. Failure caused

by the user's hardware or software design. 2. Failure caused by unapproved modifications, etc., to the product by the user. 3. When the Mitsubishi product is assembled into a user's device, Failure that could have been avoided if functions

or structures, judged as necessary in the legal safety measures the user's device is subject to or as necessary by industry standards, had been provided.

4. Failure that could have been avoided if consumable parts (battery, backlight, fuse, etc.) designated in the instruction manual had been correctly serviced or replaced.

5. Failure caused by external irresistible forces such as fires or abnormal voltages, and Failure caused by force majeure such as earthquakes, lightning, wind and water damage.

6. Failure caused by reasons unpredictable by scientific technology standards at time of shipment from Mitsubishi. 7. Any other failure found not to be the responsibility of Mitsubishi or that admitted not to be so by the user.

2. Onerous repair term after discontinuation of production (1) Mitsubishi shall accept onerous product repairs for seven (7) years after production of the product is discontinued.

Discontinuation of production shall be notified with Mitsubishi Technical Bulletins, etc. (2) Product supply (including repair parts) is not available after production is discontinued.

3. Overseas service Overseas, repairs shall be accepted by Mitsubishi's local overseas FA Center. Note that the repair conditions at each FA Center may differ.

4. Exclusion of loss in opportunity and secondary loss from warranty liability Regardless of the gratis warranty term, Mitsubishi shall not be liable for compensation to: (1) Damages caused by any cause found not to be the responsibility of Mitsubishi. (2) Loss in opportunity, lost profits incurred to the user by Failures of Mitsubishi products. (3) Special damages and secondary damages whether foreseeable or not, compensation for accidents, and

compensation for damages to products other than Mitsubishi products. (4) Replacement by the user, maintenance of on-site equipment, start-up test run and other tasks.

5. Changes in product specifications The specifications given in the catalogs, manuals or technical documents are subject to change without prior notice.

32

TRADEMARKS Microsoft, Visual C++, Visual Studio, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Intel is a registered trademark or a trademark of Intel Corporation in the United States and/or other countries. The company names, system names, and product names mentioned in this manual are either registered trademarks or trademarks of their respective companies. In some cases, trademark symbols such as '' or '' are not specified in this manual.

IB(NA)-0300561ENG-C(2206) MODEL: SWMG-U-INS-E

Specifications subject to change without notice.

When exported from Japan, this manual does not requi