LG 20CAV37K 20CAV37K-B.AUB Monitor Owner's Manual PDF

Pages 56
Year 2016
Language(s)
English en
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Summary of Content for LG 20CAV37K 20CAV37K-B.AUB Monitor Owner's Manual PDF

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ASSEMBLING AND PREPARING

ASSEMBLING AND PREPARING

Unpacking Please check whether all the components are included in the box before using the product... If there are missing components, contact the retail store where you purchased the product... Note that the product and components may look different from those shown here...

yy Only use an approved LG power adapter... yy Damage caused by other power adapters is not covered by warranty...

yy Note that the components may look different from those shown here... yy Without prior notice, all information and specifications in this manual are subject to change to improve the performance of the product... yy To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store where you purchased the product...

Power Cord

User Manual/Card

CAUTION

NOTE

D-SUB Cable (This cable is not included in all

countries... )

Stand Base One Screw Cable Holder

AC-DC Adapter

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ASSEMBLING AND PREPARING

1 1

Parts and buttons

Power Indicator yy LED On : Power is on yy LED Off: Power is off

Front Side Buttons

Input Connectors (See p... 12 to 15)

(Power Button)

Input Connectors (See p... 15 )

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ASSEMBLING AND PREPARING

Setting Up the Monitor set Attaching the Stand Base

1 Place the monitor's screen face down...

yy To protect the screen from scratches, cover the surface with a soft cloth...

3 Using a coin, turn the screw clockwise to se- cure the stand base...

2 Check the position (at the front and rear) of the stand body, then mount the stand base on the stand body as shown in the figure...

CAUTION

Stand Body

Stand Base

Stand Base

Lifting and moving the Monitor Please heed the following information when moving the monitor...

yy Avoid touching the screen at all times, as this may result in damage to the screen or pixels ...

CAUTION

yy It is recommended to move the Monitor in the box or packing material that the Monitor originally came in... yy Before moving or lifting the Monitor, disconnect the power cord and all cables... yy Hold the top and bottom of the Monitor frame firmly... Make sure not to hold the transparent part area...

yy When holding the Monitor, the screen should face away from you to prevent the screen from scratches...

yy When transporting the Monitor, do not expose the Monitor to jolts or excessive vibration... yy When transporting the Monitor, keep the Monitor upright, never turn the Monitor on its side, or tilt towards the left or right...

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ASSEMBLING AND PREPARING

Adjusting the angle

1 Place the monitor mounted on the stand base in an upright position...

2 Adjust the angle of the screen... The angle of the screen can be adjusted up to 5 forwards and 35 backwards for a comfortable viewing experience...

yy To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below...

yy Be careful not to touch or press the screen area when adjusting the angle of the monitor...

WARNING

Mounting on a table

1 Lift the monitor and place it on the table in an upright position... Install at least 10 cm away from the wall to ensure sufficient ventilation...

2 Connect the adaptor to the monitor, then plug the power cord into the wall outlet...

3 Press the (Power) button on the front of the monitor to turn on the monitor...

10 cm

10 cm

10 cm

10 cm

yy Unplug the power cord prior to moving or installing the monitor... There is risk of electric shock...

CAUTION

Front SideRear Side

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ASSEMBLING AND PREPARING

Using the Kensington locking device The connector for the Kensington lock is located on the rear of the monitor... For more information on installation and usage, refer to the Kensington lock user manual or visit the website at http://www... kensington... com...

Connect the monitor to the table with the Kensing- ton lock cable...

yy Using the Kensington lock is optional... The accessories can be purchased at your local electronics store...

NOTE

yy Once the pin is removed, it is not necessary to re-insert it to adjust the height...

Adjusting the stand height

1 Place the monitor mounted on the stand base in an upright position...

2 Remove the tape attached at the bottom rear of the stand body, then pull out the locking pin...

3 The height can be adjusted up to 130 mm...

yy Do not put your finger be- tween the screen and the base (chassis) when adjust- ing the screen's height...

CAUTION

WARNING

130... 0mm

Tape

Locking Pin

Stand Body

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ASSEMBLING AND PREPARING

Detaching the stand body

1 Place the monitor's screen face down... To protect the screen from scratches, cover the surface with a soft cloth...

2 Using a screwdriver, remove the four screws and detach the stand from the monitor...

yy The components appearing in the illustra- tions may look different from the actual prod- uct... yy Do not carry the monitor upside-down as this may cause it to fall off its stand, resulting in damage or injury... yy To avoid damaging the screen when lifting or moving the monitor, only hold the stand or the plastic cover... This avoids putting unnec- essary pressure on the screen... yy Only remove the tape and the locking pin when the monitor is mounted on the stand base and is in an upright position... Otherwise, the stand body may protrude, which may lead to injury...

Detaching the stand base

1 Place the monitor's screen face down... To protect the screen from scratches, cover the surface with a soft cloth...

2 Using a coin, turn the screw in the stand base counterclockwise... Detach the stand base from the stand body...

CAUTION

Stand Body

Stand Base

Using the cable holder

NOTE

The holes are used for wall mount bracket... Varies depending upon your country or model...

yy The holes are used for wall mount bracket... yy Varies depending upon your country or model...

NOTE

NOTE

The holes are used for wall mount bracket... Varies depending upon your country or model...

Fix the Knob (Cable holder) to the Hole(Hingebody)...

1

2

3

Use one screw to fix the Cable Holder and monitor set... Close the Cable holder...

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ASSEMBLING AND PREPARING

Swivel stand yy Image shown may differ from your Monitor set...

1 Swivel 355 degrees and adjust the angle of the Monitor set to suit your view...

1 Lift the monitor to its highest height to utilize the Pivot function...

Using the Pivot function The pivot function allows you to rotate the screen 90 degrees clockwise...

2 Landscape & Portrait : You can rotate the panel 90 clockwise... Please be cautious and avoid contact between the monitor head and the Stand Base when rotating the screen to access the Pivot function... If the monitor head touches the Stand Base, then the Stand Base could crack...

Head section

Stand section

3 Be careful with the cables when rotating the screen...

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ASSEMBLING AND PREPARING

10 cm

10 cm

10 cm 10 cm

If you intend to mount the Monitor set to a wall, attach Wall mounting interface (optional parts) to the back of the set... When you install the Monitor set using a wall mounting interface (optional parts), attach it carefully so it will not drop... 1 If you use screw longer than standard, the moni- tor might be damaged internally...

2 If you use improper screw, the product might be damaged and drop from mounted position...

In this case, LG Electronics is not responsible for it...

Mounting on a wall Install the monitor at least 10 cm away from the wall and leave about 10 cm of space at each side of the monitor to ensure sufficient ventilation... De- tailed installation instructions can be obtained from your local retail store... Please refer to the manual to install and set up a tilting wall mounting bracket...

Installing the wall mount plate This monitor has a VESA compatible mount on the back... Most mounts will require an LG mounting plate...

1 Place the monitor's screen face down... To protect the screen from scratches, cover the surface with a soft cloth...

2 Place the wall mount plate on the monitor and align it with the screw holes on the monitor...

3 Using a screwdriver, tighten the four screws to fix the plate onto the monitor...

yy The wall mount plate is sold separately... yy For more information on the installation, refer to the wall mount plate's installation guide...

NOTE

Wall Mount Plate

Model 20CAV37K 24CAV37K Wall Mount (A x B) 100 x 100 Stand Screw M4 Number of screws 4 Wall Mount Plate (Optional)

RW120

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ASSEMBLING AND PREPARING

yy Disconnect the power cord first, and then move or install the Monitor set... Otherwise electric shock may occur... yy If you install the Monitor set on a ceiling or slanted wall, it may fall and result in severe injury... yy Use only an authorized LG wall mount and contact the local dealer or qualified personnel... yy Do not over tighten the screws as this may cause damage to the Monitor set and void your warranty... yy Use only screws and wall mounts that meet the VESA standard... Any damages or injuries by misuse or using an improper accessory are not covered by the warranty... yy Screw length from outer surface of back cover should be under 8mm...

yy Use the screws that are listed on the VESA standard screw specifications... yy The wall mount kit will include an installation manual and necessary parts... yy The wall mount bracket is optional... You can obtain additional accessories from your local dealer... yy The length of screws may differ depending on the wall mount... Be sure to use the proper length... yy For more information, refer to the instructions supplied with the wall mount...

CAUTION

NOTE

Back Cover

Wall mount Pad

Wall mount Pad Back Cover

Standard screw

Max... 8mm

VESA (A x B)

A B

yy Wall Mount (A x B)

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USING THE MONITOR SET

USING THE MONITOR SET

Connecting Input Signal Cable yy This monitor supports the *Plug and Play feature... *Plug and Play: A feature that allows you to add a device to your computer, without having to reconfigure anything or install any manual drivers...

D-SUB IN connection - PC

D-SUB IN transfers analog video signals from the PC to the monitor... Connect the monitor to the PC using the provided 15-pin D-SUB signal cable as illustrated below...

NOTE

RGB IN MONITOR

yy Apple Adapter An adapter may be needed for Apple computers... This adapter can be purchased from Apple...

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USING THE MONITOR SET

DVI connection Transfers digital video signals from the Cloud Mon- itor to an extended monitor... Connect the Cloud Monitor to an extended monitor using a DVI cable...

yy To connect the monitor to a computer, use the appropriate signal cable (LAN and D- SUB)... yy A converter can be used to convert the DVI-I input signal to D-SUB input signal... yy When connecting the power cord to the out- let, use a grounded (3-hole) multi-socket or a grounded wall outlet... yy The monitor may flicker when turned on in an area of low temperature... This is normal... yy Sometimes red, green or blue spots may ap- pear on the screen... This is normal...

yy Connect the input signal cable and tighten in the direction of the arrow... To prevent disconnection secure the cable tightly... yy Do not press on the screen for a prolonged time... This may cause image distortion... yy Do not display a still image on the screen for a prolonged time... This may cause image retention... If possible, use the screen saver...

CAUTION

NOTE

(sold separately)

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USING THE MONITOR SET

Connecting LAN/Peripherals LAN connection Connect the router or switch to the monitor using a LAN cable as illustrated below...

yy The LAN cable is sold separately... yy The following LAN cable type can be used: Standard: IEEE 802... 3 ETHERNET yy If a device is connected into the earphone out port via a LAN cable, you can adjust the volume with the volume icon on PC taskbar... yy Connect the LAN cable and the peripheral devices prior to booting up the PC...

NOTE

(sold separately)

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USING THE MONITOR SET

yy Peripheral devices are sold separately... yy The USB ports on the left and bottom of the monitor can be used to connect the key- board, mouse, and other USB devices... yy Cables with angled plugs may have clear- ance issues, use straight plugs when pos- sible...

Angle Type Straight Type

Peripheral device connection Connect peripheral devices to the monitor using USB, microphone and headphone ports...

NOTE

NOTE

yy Headphones, speakers or microphone may not work normally, depending on the server PC settings... yy Virtual solutions may affect the functions or speed of the specific USB storage device...

Left

Bottom

1 1

1 1

yy When the user use the USB devices to con- nect the top and bottom ports at the same time, Please refer the below depth and length of USB for optimal connection...

NOTE

A 8... 5 mm B 18 mm

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USING THE MONITOR SET

yy What is "Self Image Adjustment"? This func- tion runs when the monitor is connected for the first time and performs automatic image adjustment for each signal (only available for analog [D-SUB input] signals) to provide an optimal screen display...

Self Image Adjustment Press the power button on the front to turn on the monitor... When powered on, the "Self Image Adjustment" function will run automatically (only available for analog [D-SUB input] signals)...

NOTE

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CUSTOMIZING SETTINGS

CUSTOMIZING SETTINGS

1 Press the desired button on the bottom of the Monitor set...

2 Change the value of the menu item by pressing the buttons on the bottom of the Monitor set... To return to the upper menu or set other menu items, use the up arrow ( ) button...

3 Select EXIT to leave the OSD menu...

Monitor set Buttons

Button Description MENU Activates the main menu...

OSD Lock/Unlock Functions

This function allow you to lock the current control settings, so that they cannot be inadvertently changed... Press and hold the MENU button for several seconds... Then OSD of OSD Lock will appear... After that, user can select lock or unlock by pressing left/right button... If user selects the Lock icon by pressing the OK button, the message OSD Locked will appear... Otherwise, OSD Unlocked will appear... After selecting the Lock, If you want to change to Unlock, you can push the MENU button for several seconds... The message OSD Unlocked will appear...

VOL Adjust the volume of the monitor... (only works in Cloud mode)/the left arrow key... CLOUD Disconnects the connection when the key is pressed for a few seconds while in Cloud

mode;the right arrow key... AUTO To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD

menu (only supported for analog signal)... For optimal screen display, use the following resolution... Optimal Resolution 20CAV37K : 1440 x 900

24CAV37K : 1920 x 1080 INPUT Allows selection of the input signal...

y If you connect the monitor to a computer using a D-SUB cable, select either the CLOUD or D-SUB input signal...

y The initial input signal is D-SUB... EXIT Exits the OSD menu...

(Power Button) y D-SUB Input: Power On/Off y CLOUD Input Monitor Off: Press the power button once then the monitor will be turned off after 5 seconds... CLOUD Off: Press the power button twice then the monitor and CLOUD connection will be disabled... CLOUD On: Press the power button...

Power Indicator The power indicator stays white if the display is running properly (On Mode)... If the display is in Sleep Mode, the power indicator blinks white...

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CUSTOMIZING SETTINGS

Customizing Settings Menu Settings

1 Press MENU button on the bottom of the Monitor set to display the Menu OSD...

2 Set the options by pressing the or or buttons...

3 Select the "Next Menu" button to enter the more option settings...

4 Select EXIT to leave the OSD menu... To return to the upper menu or set other menu items, use the up arrow ( ) button...

Each option is explained below...

Menu > Next Menu D-SUB CLOUD Description Picture Sharpness To adjust the clearness of the screen ...

Color Gamma To customize the color of the screen

Color Temp Display Horizontal

To adjust the position of the screen Vertical Clock

To improve the clarity and stability of the screen Phase

Others Language To customize the screen status for a user's operating

environmentCloud Power Indicator

yy CLOUD: Using PC via a network...

Menu D-SUB CLOUD Description Brightness

To adjust the brightness, contrast of the screen Contrast Reader Mode

Reader 1 It is a mode that the screen is adjusted to the best for the newspaper... If you want screen more bright, you can control brightness in Menu OSD... Reader 2 It is a mode that the screen is adjusted to the best for the cartoon... If you want screen more bright, you can control brightness in Menu OSD... Reader Off It is a mode that reader mode is off...

Wide/Original

Wide Switch to full screen mode according to input image signal...

Original

Change the input image signal ratio to original... * This function works only if input resolution is lower than Monitor set ratio (16:9)...

Reset Restore all factory default settings... Press the , buttons to reset immediately...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

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CUSTOMIZING SETTINGS

Picture

1 Press Menu button on the bottom of the Monitor set to display the Menu OSD...

2 Select the "Next Menu" button to enter the more option settings...

3 Enter to Picture by pressing the button...

4 Set the options by pressing the or buttons...

5 Select EXIT to leave the OSD menu... To return to the upper menu or set other menu items, use the up arrow ( ) button...

Each option is explained below...

Menu > Next Menu > Picture Description Sharpness To adjust the clearness of the screen...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

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CUSTOMIZING SETTINGS

Color

1 Press MENU button on the bottom of the Monitor set to display the Menu OSD...

2 Select the "Next Menu" button to enter the more option settings...

3 Select Color by pressing the button...

4 Enter to Color by pressing the button...

5 Set the options by pressing the or or buttons...

6 Select EXIT to leave the OSD menu... To return to the upper menu or set other menu items, use the up arrow ( ) button...

Each option is explained below...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

Menu > Next Menu > Color Description Gamma Set your own gamma value... : Gamma 0, Gamma 1, Gamma 2, Off on

the monitor, high gamma values display whitish images and low gamma values display blackish images... If user don't want adjusted gamma, user can select Gamma off...

Color Temp Custom Red:Set your own red color levels... Green: Set your own green color levels... Blue:Set your own blue color levels... Select the screen color... Warm: Set the screen to warm color temperature (more red)... Medium: Set the screen to medium color temperature... Cool: Set the screen to cool color temperature (more blue)...

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CUSTOMIZING SETTINGS

Display

1 Press MENU button on the bottom of the Monitor set to display the Menu OSD...

2 Select the "Next Menu" button to enter the more option settings...

3 Select Display by pressing the button...

4 Enter to Display by pressing the button...

5 Set the options by pressing the or or buttons...

6 Select EXIT to leave the OSD menu... To return to the upper menu or set other menu items, use the up arrow ( ) button...

Each option is explained below...

Menu > Next Menu > Display Description Horizontal To move image left and right... Vertical To move image up and down... Clock To minimize any vertical bars or stripes visible on the screen background... The

horizontal screen size will also change... Phase To adjust the focus of the display... This item allows you to remove any horizontal

noise and clear or sharpen the image of characters...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

yy Only available in D-SUB input mode...

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CUSTOMIZING SETTINGS

Others

1 Press MENU button on the bottom of the Monitor set to display the Menu OSD...

2 Select the "Next Menu" button to enter the more option settings...

3 Select Others by pressing the button...

4 Enter to Others by pressing the button...

5 Set the options by pressing the or or buttons...

6 Select EXIT to leave the OSD menu... To return to the upper menu or set other menu items, use the up arrow ( ) button...

Each option is explained below...

Menu > Next Menu > Others Description Language To choose the language in which the control names are displayed... Cloud Off CLOUD is disabled in D-SUB input mode...

On CLOUD is enabled in D-SUB input mode...

Power Indicator

Use this function to set the power indicator on the bottom side of the monitor to On or Off... If you set Off, it will go off... If you set On at any time, the power indicator will automatically be turned on...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

24CAV37K

20CAV37K

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CUSTOMIZING SETTINGS

Volume

1 Press the VOL button at the bottom of the monitor to display the VOL OSD menu...

2 Press the or button to adjust the volume...

3 Press the button to enable or disable Mute...

4 Select EXIT to leave the OSD menu...

Each option is explained below...

Volume Description Volume Adjusts the volume (only available in CLOUD input mode)...

Reader Mode 3/3

70

100

1/2Reset

Wide / Original

Brightness

Contrast

Menu

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

No

Next Menu

Gamma 1

Custom

English

Off

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Off

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Troubleshooting

TROUBLESHOOTING

yy Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second like a fluorescent lamp... The number of times the screen is refreshed per second is called vertical frequency or refresh rate and is represented by Hz... yy Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle... The number of horizontal lines displayed in one second can be calculated by dividing one by the horizontal cycle... This is called horizontal frequency and is represented by kHz...

NOTE

Check the following before calling for service... No image appears Is the power cord of the display connected?

y Check and see if the power cord is connected properly to the power outlet...

Is the power indicator light on? y Press the Power button... Is the power on and the power indicator White?

y Adjust the brightness and the contrast...

Is the power indicator flickering? y If the display is in power saving mode, try moving the mouse or pressing any key on the keyboard to bring up the screen... y Try to turn on the PC...

Do you see an "OUT OF RANGE" message on the screen?

y This message appears when the signal from the PC (video card) is out of horizontal or vertical frequency range of the display... See the 'Specifications' section of this manual and configure your display again...

Is the No Signal message being displayed?

y After the monitor is on "NO SIGNAL", the monitor goes to DPM mode... y This is displayed when the signal cable between the PC and the monitor is missing or disconnected... Check the cable and reconnect it...

Do you see a "OSD LOCKED" message on the screen? Do you see OSD LOCKED when you push MENU button?

y You can secure the current control settings, so that they cannot be inadvertently changed... You can unlock the OSD controls at any time by pushing the MENU button for several seconds: the message OSD UNLOCKED will appear...

Display image is incorrect Display Position is incorrect... y Press the AUTO button to automatically adjust your display image to

the ideal setting... On the screen background, vertical bars or stripes are visible...

y Press the AUTO button to automatically adjust your display image to the ideal setting...

Any horizontal noise appearing in any image or characters are not clearly portrayed...

y Press the AUTO button to automatically adjust your display image to the ideal setting... y Check Control Panel Display Settings and adjust the display to the recommended resolution or adjust the display image to the ideal setting... Set the color setting higher than 24 bits (true color)...

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Troubleshooting

yy Check if the video card's resolution or frequency is within the range allowed by the monitor and set to the recommended (optimal) resolution in Control Panel > Display > Settings... yy Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display... yy The configuration procedure may differ depending on your computer and/or operating system... Also, some video cards may not support certain resolutions... If this is the case, contact the computer or video card manufacturer for assistance... yy The AUTO option is only available for D-SUB (analog) signals...

The display color is abnormal... Does the display color appear dis- colored (16 color)?

y Set the color to 24 bit (true color) or higher... In Windows, go to Control Panel > Display > Settings > Color Quality...

Does the display color appear un- stable or in monochrome?

y Check if the signal cable is connected properly... Re-connect the cable or re-insert the PC's video card...

Are there spots on the screen? y When using the monitor, pixilated spots (red, green, blue, white or black) may appear on the screen... This is normal for the LCD screen... It is not an error nor is it related to the monitor's performance...

NOTE

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Product Specification

PRODUCT SPECIFICATION

LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen

Pixel Pitch 0... 2907 mm x 0... 2915 mm Resolution Maximum Resolution 1440 x 900 @ 60Hz

Recommended Resolution 1440 x 900 @ 60Hz Video Signal Horizontal Frequency 30 kHz to 69 kHz

Vertical Frequency 57 Hz to 63 Hz Synchronization Separate Sync

Input Connector 15-pin D-SUB (Analog) Power 19 V 2... 3 A

Power Consumption: CLOUD/D-SUB

On Mode: 24 W(D-sub)/29 W(CLOUD) Power Saving Mode 0... 5 W(CLOUD mode:5... 5 W) Off Mode 0... 5 W

AC/DC Adapter Type DA-48F19, manufactured by Asian Power Devices Inc... Or type LCAP35,manufactured by LIEN CHANG ELECTRONIC ENTERPRISE Or type PA-1650-43,manufactured by LITE-ON TECHNOLOGY CORPORATION OUTPUT: 19 V 2... 53 A

Dimension/ Weight

Monitor Size (Width x Height x Depth) With Stand 452... 3 mm x 369... 4 mm x 258... 6 mm Without Stand 452... 3 mm x 299... 4 mm x 50... 8 mm

Weight (Without Packaging)

4... 2 kg

Environment Condition

Operating Condition Temperature: 0C to 40C; Humidity: Less than 80% Storing Condition Temperature: -20C to 60C; Humidity: Less than 85%

The specifications are subject to change without notice...

20CAV37K

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Product Specification

PRODUCT SPECIFICATION

LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen

Pixel Pitch 0... 2745 mm x 0... 2745 mm Resolution Maximum Resolution 1920 x 1080 @ 60 Hz

Recommended Resolution 1920 x 1080 @ 60 Hz Video Signal Horizontal Frequency 30 kHz to 69 kHz

Vertical Frequency 57 Hz to 63 Hz Synchronization Separate Sync

Input Connector 15-pin D-SUB (Analog) Power 19 V 2... 3 A

Power Consumption: CLOUD/D-SUB

On Mode: 24 W(D-sub)/29 W(CLOUD) Power Saving Mode 0... 5 W(CLOUD mode:5... 5 W) Off Mode 0... 5 W

AC/DC Adapter Type DA-48F19, manufactured by Asian Power Devices Inc... Or type LCAP35,manufactured by LIEN CHANG ELECTRONIC ENTERPRISE Or type PA-1650-43,manufactured by LITE-ON TECHNOLOGY CORPORATION OUTPUT: 19 V 2... 53 A

Dimension/ Weight

Monitor Size (Width x Height x Depth) With Stand 56... 9 cm x 39... 0 cm x 25... 9 cm Without Stand 56... 9 cm x 34... 2 cm x 5... 1 cm

Weight (Without Packaging)

5... 5 kg

Environment Condition

Operating Condition Temperature: 0C to 40C; Humidity: Less than 80% Storing Condition Temperature: -20C to 60C; Humidity: Less than 85%

The specifications are subject to change without notice...

24CAV37K

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Product Specification

Preset Mode 20CAV37K

Display Modes (Resolution)

Horizontal Frequency (kHz)

Vertical Frequency (Hz) Polarity (H/V) Remark

720 x 400 31... 468 70... 08 -/+ 640 x 480 31... 469 59... 94 -/- 800 x 600 37... 879 60... 317 +/+ 1024 x 768 48... 363 60 -/- 1280 x 1024 63... 981 60... 02 +/+

1440 x 900 55... 93 59... 89 +/+ Recommended Mode

24CAV37K

Display Modes (Resolution)

Horizontal Frequency (kHz)

Vertical Frequency (Hz) Polarity (H/V) Remark

720 x 400 31... 468 70... 08 -/+ 640 x 480 31... 469 59... 94 -/- 800 x 600 37... 879 60... 317 +/+ 1024 x 768 48... 363 60 -/- 1280 x 1024 63... 981 60... 02 +/+

1680 x 1050 65... 290 59... 954 -/+

1920 x 1080 67... 5 60 +/+ Recommended Mode

Indicator

Mode LED Color On Mode White Sleep Mode Blinking White Off Mode Off

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USING CLOUD SOLUTION

If the network is connected and IP is being ac- quired, the message "Network connection detect- ed... Acquiring IP address " is displayed on the Connection screen... Figure 2-3 shows the message displayed when the network is ready and the IP is being acquired...

The below is the Connection screen displayed when network is completely ready...

If the network is not properly connected (e... g... , dur- ing portal boot up), or connection is being created, the "Network connection lost... Waiting for connec- tion " message is displayed on the Connection screen... Figure 2-2 shows the message displayed when the network is not ready...

<Figure 2-1: OSD Connect Screen>

<Figure 2-3: Acquiring the IP after Network Con- nected>

Connect Screen The Connect screen is shown during start-up, except when the portal has been configured for a managed start-up or auto-reconnect... The logo dis- played above the Connect button can be changed by uploading a replacement image via the admin interface...

<Figure 2-2: Network Not Ready>

NOTE

yy Menus and functions in CLOUD mode may be slightly different depending on the firm- ware version... You can download the user manual for each version from the Teradici homepage: http://techsupport... teradici... com yy To check the firmware version, see page <51>...

<Figure 2-4: Network Ready>

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<Figure 2-5: OSD Connect Screen (Connecting)>

OSD Options Menu Selecting the Options menu will produce a list of selections... The OSD Options menu contains:

y Configuration y Diagnostics y Information y User Settings y Password

Selecting one of the options will produce a settings window...

yy Some PCoIP devices have their password protection disabled and can be logged into the management web page or access the OSD parameters without a password... The login page and the OSD's password protec- tion can be enabled in the PCoIP manage- ment console...

NOTE

If you select the Connect button, the connection session is started... When the connection is pend- ing, the "Discovering hosts, please wait" mes- sage is displayed on the OSD local GUI... When the connection is established, the OSD local GUI will disappear and be replaced by the session image...

<Figure 2-6: OSD Options Menu>

Configuration Window In the Configuration window, the administrator can access the window tabs that contain the settings to configure and manage the portal environment... The Configuration window has the following tabs: y Network y IPv6 y SCEP y Label y Discovery y Session y Language y Power y Display y Access y Audio y Reset

Each tab contains OK, Cancel and Apply buttons to allow the administrator to apply or cancel the modified settings as well as the Advanced button for advanced settings...

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yy In order to utilize the FQDN feature, a DNS server, configured properly with DHCP option 81, must be used...

y Gateway The Gateway field contains the gateway IP ad- dress of the device... If DHCP is disabled, this field is required... If DHCP is enabled, this field cannot be edited...

y Primary DNS Server The Primary DNS Server field contains the primary DNS IP address of the device... This field is option- al... If DHCP is enabled, this field cannot be edited...

y Secondary DNS Server The Secondary DNS Server field contains the sec- ondary DNS IP address of the device... This field is optional... If the DHCP is enabled, this field cannot be edited...

y Domain Name The Domain Name field contains the domain name used, e... g... "domain local"... This field is optional... It speci- fies on which domain the host or portal operates...

y FQDN The FQDN field represents the Fully Qualified Do- main Name of the host or portal... The default value is PCoIP-host-MAC or PCoIP-portal-MAC, where MAC is the MAC address of the host or portal... If there is a domain name, it will be added to the FQDN in the format of PCoIP-host-MAC... domain... local

y Ethernet Mode The Ethernet Mode field specifies the portal's Eth- ernet mode... The available options are as follows...

y Auto y 100 Mbps Full-Duplex y 10 Mbps Full-Duplex

y Enable 802... 1X Security Enable this field for each of your remote worksta- tion cards and zero clients if your network uses 802... 1x security to ensure that only authorized devices access the network...

NOTE

yy The network parameters can also be con- figured using the Webpage Administration Interface...

NOTE

Network Tab The Network tab allows the administrator to config- ure the portal network parameters...

<Figure 2-7: Network Configuration>

y Enable DHCP If the Enable DHCP option is selected, a device will be connected to the DHCP server... that allocates the IP address, subnet mask, gateway IP address, and DNS server... If this option is disabled, the above parameters must be configured manually...

y IP Address The IP Address field contains the IP address of the device... If DHCP is disabled, this field is required... If DHCP is enabled, this field cannot be edited... This field must contain the correct IP address... If an incorrect IP address is provided, an OSD message is displayed prompting the administrator to provide the correct the IP address...

y Subnet Mask The Subnet Mask field contains the subnet mask of the device... If DHCP is disabled, this field is required... If DHCP is enabled, this field cannot be edited... This field must have the correct subnet mask... If an incorrect subnet mask is provided, an OSD message is displayed prompting the adminis- trator to provide the correct the subnet mask...

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<Figure 2-8: IPv6 Configuration>

IPv6 Tab The IPv6 tab is used when the portal is connected to the network configured with the IP v6...

y Enable IPv6 If you select Enable IPv6, the portal in use can be connected to the network configured with the IPv6...

y Link Local Address The Link Local Address field is automatically filled with the IP address of a device...

y Gateway The Gateway field contains the gateway IP ad- dress of the device... Enter the gateway address to be used by a device...

y Enable DHCPv6 To assign the Dynamic Host Configuration Protocol version 6 (DHCPv6) of a device select the Enable DHCPv6 field...

y Primary DNS Server The Primary DNS Server field contains the pri- mary DNS IP address of the device... This field is optional... If DHCPv6 is enabled, this field cannot be edited...

y Identity Enter the identity string used to identify your device to the network...

y Client Certificate Click Choose to select the client certificate you want to use for your 802... 1x devices... The list of certificates that appears includes the certificate uploaded from the Certificate Upload page that contain a private key...

If another network device (for example, a switch) is configured to operate under 10 Mbps Full-Duplex, 100Mbps Full-Duplex or 1GbpsFull-Duplex, the administrator should always set the Ethernet Mode field to Auto; and if the device is to operate under only one speed out of multiple settings, select ei- ther 10 Mbps Full-Duplex or 100 Mbps Full-Duplex...

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y Secondary DNS Server The Secondary DNS Server field contains the sec- ondary DNS IP address of the device... This field is optional... If DHCPv6 is enabled, this field cannot beedited... y Domain Name The Domain Name field contains the domain name used, e... g... "domain local"... This field is optional... It specifies on which domain the host or portal oper- ates...

y FQDN The FQDN field represents the Fully Qualified Do- main Name of the host or portal... The default value is PCoIP-host-MAC or PCoIP-portal-MAC, where MAC is the MAC address of the host or portal... If there is a domain name, it will be added to the FQDN in the format of PCoIP-host-MAC... domain... local...

y Enable SLAAC Select the Enable SLAAC field to use the stateless auto-configuration of the device...

y Enable Manual Address Select the Enable Manual Address field to enter the device address manually...

y Manual Address In the Manual Address field, enter the IP address manually...

SCEP Tab

y SCEP Server URL Enter the URL for the SCEP server that is config- ured to issue certificates for the device...

y Challenge Password Enter the password to present to the SCEP server...

y Root CA Certificate Displays the name of the root CA certificate that has been installed in the device...

y Client Certificate Displays the name of the client certificate that has been installed in the device...

y Status Displays the status of the request (e... g... , in prog- ress, successful, failed)

<Figure 2-9: SCEP Configuration>

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<Figure 2-9: Label Configuration>

Label Tab The Label tab allows the administrator or host to add customized information to the portal...

yy The portal label parameters can also be con- figured using the Webpage Administration Interface...

y PCoIP Device Name In the PCoIP Device Name field, the administrator can specify a logical name to the host or portal... The default value is PCoIP-host-MAC or PCoIP- portal-MAC, where MAC is the MAC address of the host or portal...

y PCoIP Device Description In the PCoIP Device Description field, the administra- tor can add specific information, such as the endpoint location, or add a description to the host or portal... This field cannot be used in the PCoIP firmware and accessibility is strictly limited to the administrator...

y Generic Tag In the Generic Tag field, the administrator can add a generic tag to the host or portal... This field cannot be used in the PCoIP firmware and accessibility is strictly limited to the administrator...

NOTE

y Enable Discovery If the Enable Discovery option is selected, a device will use SLP Discovery to dynamically locate the peer device without requiring any information about the location of the device in the network... This means that the configuration and maintenance work in a complicated system can be significantly reduced... As SLP Discovery requires a multicast-enabled router, the recommended search structure is DNS- SRV Discovery...

<Figure 2-11: Discovery Configuration>

Discovery Tab The Discovery tab allows the administrator to eas- ily find a portal in the PCoIP system...

yy The Discovery parameters can also be con- figured using the Webpage Administration Interface...

NOTE

<Figure 2-10: Label Configuration>

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<Figure 2-12: Session Configuration>

Session Tab The Session tab allows the administrator to set the method to connect the device to a peer device...

yy The Session parameters can also be con- figured using the Webpage Administration Interface...

NOTE

y Connection Type The Connection Type field allows the user to select the device to be connected with the portal... The Connection Type field has following options:

y Auto Detect y Direct to Host y Direct to Host + SLP Host Discovery y PCoIP Connection Manager y PCoIP Connection Manager + Auto-Logon y View Connection Server y View Connection Server + Auto-Logon y View Connection Server + Kiosk y View Connection Server + Imprivata OneSign y Connection Management Interface

<Figure 2-13: Auto Detect Setting>

y Auto Detect This connection type automatically detects which broker protocol a connection server is using so us- ers in a mixed environment do not have to manu- ally reconfigure the session type each time they switch brokers...

y Server URI Enter the Uniform Resource Identifier (URI) of the current connection broker...

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y Wake Host from Low Power State Select whether to use the hosts MAC address or IP address when configuring the Wake-On-LAN feature for a client... This feature wakes up the host when the user presses the clients remote PC button or clicks the connect button on the connect window...

y Host Wake MAC Address Enter the hosts MAC address to complete the host wake up configuration when Wake-On-LAN En- abled + Peer Address or Wake-On-LAN Enabled + Custom Address is selected... This client will send a Magic packet to this MAC address to wake the host computer from a low power state...

y Host Wake IP Address Enter the hosts IP address to complete the host wake up configuration when Wake-On-LAN En- abled + Custom Address is selected... This client will send a Magic packet to this IP address to wake the host computer from a low power state...

<Figure 2-15: Advanced Settings for Direct to Host>

y Direct to Host You can view the screen of the host PC by estab- lishing 1:1 connection between the PCI host card connected to the host PC through the entered IP address of the host PC and the portal...

y DNS Name or IP Address Enter the DNS name or IP address of the host PC...

<Figure 2-14: Direct to Host Setting>

See below for information how to set for each op- tion...

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<Figure 2-16: Direct to Host + SLP Host Discovery Set- tings>

yy This setting is provided only for the client...

NOTE

y Enable Peer Loss Overlay The "Connection Lost" message is displayed... The display is the same as in the VDI environ-ment... The default is Disable...

yy This setting is provided only for the client...

NOTE

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk-top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

y Direct to Host + SLP Host Discovery You can view the screen of the host PC by discov- ering the host PC within the network and estab- lishing 1:1 connection between the PCI host card connected to the host PC and the portal...

y Enable Auto-Reconnect If this option is selected, reconnection is attempted automatically when a session is disconnected or the user is logged off...

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<Figure 2-17: Advanced Settings for Direct to Host + SLP Host Discovery>

y Enable Auto-Reconnect If this option is selected, reconnection is attempted automatically when a session is disconnected or the user is logged off...

yy This setting is provided only for the client...

NOTE

y Enable Peer Loss Overlay The "Connection Lost" message is displayed... The display is the same as in the VDI environ-ment... The default is Disable...

yy This setting is provided only for the client...

NOTE

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk-top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

<Figure 2-18: PCoIP Connection Manager Setting>

y PCoIP Connection Manager This option can configure the client to use a PCoIP Connection Manager as the PCoIP session broker...

y Server URI Enter the Uniform Resource Identifier (URI) for the PCoIP Connection Manager...

<Figure 2-19: Advanced Setting for PCoIP Con- nection Manager Setting>

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y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session...

y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on... If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once...

y Remember Username If this option is selected, the username which is previously used to access the VMware View Connection Server is automatically entered in the username field...

y Auto Launch if Only One Desktop If this option is selected, connection is established to the desktop when there is only one virtual desk- top that a user wants to access...

y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environment... The default is Disable...

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desktop" message is displayed on the screen when the user is logged in... y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

y Organization ID Enter an organization ID for the company... This field accepts any UTF-8 character...

<Figure 2-20: PCoIP Connection Manager + Auto- Logon Setting>

y PCoIP Connection Manager + Auto-Logon This option can configure a client to automatically enter a users login details when a PCoIP Connec- tion Manager is used as the PCoIP session broker...

y Server URI Enter the Uniform Resource Identifier (URI) for the PCoIP Connection Manager... y Username Enter the username for the client... y Password Enter the password for the client... y Domain Enter the domain name...

<Figure 2-21: Advanced Setting for PCoIP Con- nection Manager + Auto-Logon Setting>

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<Figure 2-22: View Connection Server Setting>

y View Connection Server In the Session tab, you can select to enable the user client to access the VMware View Connec- tionServer... To do this, select View Connection Server for Connection Type...

y DNS Name or IP Address Enter the DNS name or IP address of the VM- ware View Connection Server...

y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session...

y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on... If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once...

y Auto Launch if Only One Desktop If this option is selected, connection is established to the desktop when there is only one virtual desk- top that a user wants to access...

y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environment... The default is Disable...

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desktop" message is displayed on the screen when the user is logged in... y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

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y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session... y Port For the default setting, leave the port field empty... When the VMware View Connection Server uses the SSL authentication, enter 443 in the Port field... If the server where a user tries to access uses a port other than a general port, enter the port... y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on... If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once... y Remember Username If this option is selected, the username which is previously used to access the VMware View Connection Server is automatically entered in the username field... y Auto Launch if Only One Desktop If this option is selected, connection is established to the desktop when there is only one virtual desk- top that a user wants to access... y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

<Figure 2-23: Advanced Settings for View Connec- tion Server>

y Prefer GSC-IS If this option is selected, the GCS-IS interface is used when a smart card supports more than one interface... If the smart card supports only one interface, it is not used...

yy The OSD logo can be uploaded using the Webpage Administration Interface...

NOTE

yy This setting is provided only when a smart card is used...

NOTE

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environ- ment... The default is Disable...

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

yy This setting is provided only for the client...

NOTE

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y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session... y Port For the default setting, leave the port field empty... When the VMware View Connection Server uses the SSL authentication, enter 443 in the Port field... If the server where a user tries to access uses a port other than a general port, enter the port... y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on... If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once... y Auto Launch if Only One Desktop If this option is selected, connection is established to the desktop when there is only one virtual desk- top that a user wants to access... y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

<Figure 2-25: Advanced Settings for View Connec- tion Server with Auto-Logon>

y View Connection Server with Auto-Logon In the Session tab, you can select to enable the user client to automatically access the VMware View Connection Server... To do this, select View Connection Server with Auto-Logon for Connection Type...

<Figure 2-24: View Connection Server with Auto- Logon Setting>

y DNS Name or IP Address Enter the DNS name or IP address of the VM- ware View Connection Server... y Username Enter the username for the user client... y Password Enter the password for the user client... y Domain Enter the domain name...

yy The OSD logo can be uploaded using the Webpage Administration Interface...

NOTE

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y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environ- ment... The default is Disable...

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

yy This setting is provided only for the client...

NOTE

<Figure 2-26: View Connection Server + Kiosk Setting>

y View Connection Server + Kiosk Select View Connection Server + Kiosk to use the kiosk mode... You can configure the View Con- nection Server + Kiosk mode using the Webpage Administration Interface...

yy You cannot use the kiosk mode by connect- ing to the host PC...

NOTE

y DNS Name or IP Address Enter the DNS name or IP address of the VM- ware View Connection Server...

y Username Select the type of username that matches the de- vice name used in the VMware View Con- nection Server...

y Password Enter the password for the user client...

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<Figure 2-27: Advanced Setting for View Connec- tion Server + Kiosk>

<Figure 2-28: View Connection Server + Imprivata One- Sign Connection Setting>

y Port For the default setting, leave the port field empty... When the VMware View Connection Server uses the SSL authentication, enter 443 in the Port field... If the server where a user tries to access uses a port other than a general port, enter the port... y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

yy The OSD logo can be uploaded using the Webpage Administration Interface...

NOTE

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environ- ment... The default is Disable...

yy This setting is provided only for the client...

NOTE

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing... y View Connection Server + Imprivata OneSign Connection

Select View Connection Server + Imprivata One- sign Connection to use the Imprivata One- sign Connection for the client authentication...

y Bootstrap URL Enter the IP address or FQDN information of the server which performs the OneSign au- thentication...

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<Figure 2-29: Advanced Settings for View Connec- tion Server + Imprivata OneSign Connection>

y Onesign Desktop Name Mode Select whether the Desktop Name to Select prop- erty is used in OneSign Mmode : Ignore the Desktop Name to Select field Use the Desktop Name to Select field if set

y Desktop Name to Select Enter the desktop name... When the desktop pool list includes a pool with this name, the client will immediately start a session with that pool...

y Remember Username If this option is selected, the username which is previously used to access the VMware View Connection Server is automatically entered in the username field...

y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login...

yy The OSD logo can be uploaded using the Webpage Administration Interface...

NOTE

y Prefer GSC-IS If this option is selected, the GCS-IS interface is used when a smart card supports more than one interface... If the smart card supports only one interface, it is not used...

yy This setting is provided only when a smart card is used...

NOTE

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environ- ment... The default is Disable...

yy This setting is provided only for the client...

NOTE

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing... y Connection Management Interface In the Connection Management Interface setting, you can manage the connection by entering the IP address for connection management instead of us- ing the IP address of the VMware View Connection Server and can select to enable or disabled the management interface...

<Figure 2-30: Connection Management Interface Setting>

y DNS Name or IP Address Enter the DNS name or IP address of the VMware View Connection Server...

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y Language The Language field is used to set the display language of the OSD and the user level event log messages...

y Keyboard Layout The Keyboard Layout field allows the administrator to modify the keyboard layout...

<Figure 2-32: Language Configuration>

Language Tab The Language tab allows the administrator to set the OSD language...

yy The Language parameters can also be con- figured using the Webpage Administration Interface...

NOTE

<Figure 2-31: Advanced Settings for Connection Management Interface>

y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected... The display is the same as in the VDI environ- ment... The default is Disable...

yy This setting is provided only for the client...

NOTE

y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in...

y Enable Event Log Notification With this option, you can select whether to allow the host and client device to send their event log information to the Connection Management Server...

y Disconnect Message Filter This option determines the type of message to display when a session is disconnected... - Show All: Shows all the error messages... - Show Error and Warning Only: Shows the error and warning messages only... - Show Error Only: Shows the error messages only... - Show None: Shows nothing...

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y OSD Screen-Saver Timeout Configure the number of seconds to wait after a period of inactivity(i... e... , no keyboard or mouse action) before the client puts its attached displays into low power mode... Valid values are 10 to 9999, or use 0 to disable the feature...

<Figure 2-33: Power Configuration>

<Figure 2-34: Display Configuration>

Display Tab The Display tab allows the user to configure the EDID function of the monitor...

yy The Enable display override function can be used when the EDID function of the monitor is not running...

NOTE

y Display Suspend Timeout Configure the number of seconds to wait after a period of inactivity(i... e... , no keyboard or mouse action) before the client puts its attached displays into low power mode... Valid values are 10 to 14400 seconds, or use 0 to disable the feature...

yy This timeout only applies when the device is not in session...

NOTE

yy This timeout only applies when the device is in session...

NOTE

y Enable Attached Display Override This option is intended for legacy systems... It con- figures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client...

y Enable Preferred Resolution Override Enable this option when a display is attached but cannot be detected by the system, and you want to specify a preferred resolution for the display...

y Enable Display Cloning This option is only available for the TERA2321 zero client... Enable the display cloning option if you want the secondary display to mirror the primary display...

Power Tab The Power Tab allows the user to configure time- out and power settings for the client...

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<Figure 2-35: Access Configuration>

y Disable Management Console Interface When enabled, the management console interface is disabled, and the device cannot be accessed or managed by the MC...

y Disable Administrative Web Interface When enabled, the device cannot be accessed or managed using the AWI...

y Force password change on next login When enabled, the administrative password must be changed the next time either the AWI or OSD is accessed... The new password may be blank...

y Enable Local USB Audio Driver This option locally terminates any USB audio de- vices that are attached to the zero client...

<Figure 2-36: Audio Configuration>

Access Tab This Access tab lets you prevent the device from being managed by the MC and lets you disable administrative access to the devices AWI... It also provides an option to force an administrative password change the next time the AWI or OSD is accessed...

Audio Tab This Audio tab lets you configure audio options for the device...

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y Reset Parameters Pressing the Reset Parameters button will reset all settings and options to the factory default settings... When this button is pressed, an OSD message is displayed... This is to prompt the administrator and prevent accidental reset...

<Figure 2-37: Reset>

Reset Tab The Reset tab allows the administrator to reset all configurable parameters stored in Flash...

yy The Reset function can also be accessed through the Webpage Administration Inter- face...

NOTE y Event Log y Session Statistics y PCoIP Processor y Ping Each tab has the Close button to close the window...

Diagnostics Window In the Diagnostics window, the administrator can access the window tab to diagnose the portal... The Diagnostics window has the following tabs:

y View Event Log Message The View Event Log Message field displays the log messages accompanied by the timestamp informa- tion... The following two buttons are available: y Refresh The Refresh button refreshes the displayed event log messages... y Clear The Clear button clears all event log messages...

<Figure 2-38: Event Log>

Event Log Tab The Event Log tab allows the administrator to view and delete the event log messages from the portal...

yy The event log (regardless of the quantity) can also be reset using the Webpage Admin- istration Interface...

NOTE

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y PCoIP Packets Statistics y PCoIP Packets Sent The PCoIP Packets Sent field shows the total number of PCoIP packets sent from the portal to the host in the last active session... y PCoIP Packets Received The PCoIP Packets Received field shows the total number of PCoIP packets received from the host to the portal in the last active session...

y PCoIP Packets Lost The PCoIP Packets Lost field shows the total number of PCoIP packets lost in the last ac- tive session...

<Figure 2-39: Session Statistics>

Session Statistics Tab The Session Statistics tab allows the administrator to view the PCoIP specific statistics of the last ac- tive PCoIP session from the portal...

y Bytes Statistics y Bytes Sent The Bytes Sent field shows the total number of bytes sent in the last active session... y Bytes Received The Bytes Received field shows the total number of bytes received in the last active session...

y Round Trip Latency The Round Trip Latency field shows the total round-trip PCoIP system (e... g... from the portal to the host, then back to the portal) and the network latency in milliseconds (+/- 1 ms)...

yy The session statistics (regardless of the quantity) can also be viewed using the Web- page Administration Interface...

NOTE

<Figure 2-40: PCoIP Processor>

PCoIP Processor Tab The PCoIP Processor tab allows the administrator to view the portal PCoIP processor's uptime since its last booting...

yy The PCoIP Processor Uptime can also be viewed using the Webpage Administration Interface...

NOTE

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y Ping Settings y Destination The IP address or FQDN to perform the ping test...

y Interval The interval between the ping packets...

y Packet Size The size of the ping packet...

y Packets y Sent The number of ping packets sent...

y Received The number of ping packets received...

<Figure 2-41: Ping>

Ping Tab The Ping tab allows the administrator to perform a ping test to the device and check if it can reach the overall IP network... This is useful to check whether the device can reach the host...

yy The Ping tab has no corresponding menu in to the Webpage Administration Interface of Section 1...

NOTE

y VPD Information The Vital Product Data (VPD) is information that uniquely identifies each portal or host...

y MAC Address The portal MAC address

y Unique Identifier The portal ID

y Serial Number The portal serial number

y Firmware Part Number The part number of the PCoIP firmware

y Hardware Version The portal hardware version

y Firmware Information The Firmware Information shows the details of the current PCoIP firmware...

y Firmware Version The current PCoIP firmware version

y Firmware Build ID The current PCoIP firmware revision code

y Firmware Build Date The current PCoIP firmware build date

<Figure 2-42: Version>

Information Window In the Information window, the administrator can access the Version tab that contains the device related information...

yy The version information can also be viewed using the Webpage Administration Interface...

NOTE

y Boot Loader Information The Boot Loader Information shows the details of the current PCoIP boot loader...

y Boot Loader Version The current PCoIP boot loader version

y Boot Loader Build ID The current PCoIP boot loader revision code

y Boot Loader Build Date The current PCoIP boot loader build date

PCoIP Processor Revision This shows the PCoIP processor's revision code... TERA1x00 Revision A silicone is denoted by 0... 0 and TERA1x00 Revision B silicone is denoted by 1... 0...

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User Settings Window In the User Settings window, the administrator can access the tab to select the mouse and keyboard and define the PCoIP image quality... The User Settings window has the following tabs: y Certificate y Mouse y Keyboard y Image y Display Topology y Touch Screen y Tablet

y Mouse Speed The Mouse Speed field allows the user to set the portal's mouse cursor speed...

<Figure 2-44: Mouse>

Mouse Tab The Mouse tab allows the user to modify the OSD and RDP session's mouse cursor speed setting...

yy The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PColP session is active unless the Local Keyboard Host Driver function is being used (see PColP Host Software User Guide for more information)... yy The Mouse tab has no corresponding menu in the Webpage Administration Interface of Section 1...

yy The Mouse Speed can also be configured via the PCoIP Host Software... For more informa- tion on using the PCoIP Host Software, refer to the PCoIP Host Software User Guide...

NOTE

NOTE

<Figure 2-43: Certificate>

Certificate Tab The Certificate tab allows user to specify the client behavior for when a user cannot check the secure connection to a server...

y Never connect to untrusted servers Configures the client to reject the connection if a trusted, valid certificate is not installed... y Warn before connecting to untrusted servers Configures the client to display a warning if an unsigned or expired certificate is encountered, or when the certificate is not self-signed and the client trust store is empty... y Do not verify server identity certificates Configures the client to allow all connections...

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y Keyboard Repeat Delay The Keyboard Repeat Delay field allows the user to set the portal's keyboard repeat delay... y Keyboard Repeat Rate The Keyboard Repeat Rate field allows the user to set the portal's keyboard repeat rate... y Repeat Settings Test Box The Repeat Settings Test Box allows the user to test the selected keyboard settings...

<Figure 2-45: Keyboard>

Keyboard Tab The Keyboard tab allows the user to modify the OSD and RDP session's keyboard repeat setting...

yy The OSD keyboard setting does not affect the keyboard settings when a PColP session is active unless the Local Keyboard Host Driver function is being used (see PColP Host Software User Guide for more informa- tion)... yy The Keyboard tab has no corresponding menu in the Webpage Administration Inter- face of Section 1...

NOTE

y Minimum Image Quality The Minimum Image Quality slider allows the ad- ministrator to make compromises between image quality and frame rate when network bandwidth is limited... Sometimes, lower-quality images at a higher frame rate may be required, while at other times, higher-quality images at a lower frame rate may be preferred... In environments where the network bandwidth is limited, moving the slider towards Reduced en- sures higher frame rates; moving the slider towards Perception-Free ensures higher image quality... When network bandwidth is not limited, the PCoIP system will maintain percep- tion-free quality regardless of the Minimum Image Quality setting...

<Figure 2-46: Image>

Image The Image tab allows a user to change the image settings on the PCoIP system...

yy The Image parameters can also be con- figured using the Webpage Administration Interface...

NOTE

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Display Topology Tab The Display Topology tab allows the user to specify the position and alignment of a connected second- ary monitor...

yy It is applicable when the VMware View Con- nection Server version is 4... 5 or later...

NOTE

<Figure 2-47: Display Topology>

y Enable Configuration When this option is selected, you can set the display position and alignment... You can save the settings by clicking the Apply or OK button, and the settings will be reset if you initialize the monitor set... y Display Layout This option allows the user to specify the direction of monitor connection: vertical or horizontal... y Alignment This option allows the user to specify the align- ment position of the monitor to be connected when there is a resolution difference between the two monitors... y Primary This option allows the user to change the primary/ secondary settings of the connected monitor...

Touch Screen Tab The Touch Screen tab allows the user to specify the touch sensitivity and alignment when the moni- tor supports the touch screen function...

<Figure 2-48: Touch Screen>

y Enable right click on hold If this option is selected, clicking and holding the touch screen for several seconds works the same as the mouse right click... y Right Click Delay This option allows the user to make moving the pointer position work the same as the mouse right click... You can also specify the distance to move (from Long to Short)... y Touch screen calibration The alignment of a touch screen is started when clicking the Start button...

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<Figure 2-50: Password Configuration>

y Old Password This field must match the current administrative password before you can update the password...

y New Password The new administrative password or both the AWI and the local OSD GUI...

y Confirm New Password This field must match the New Password field for the change to take place...

Password Tab This Password tab lets you update the local ad- ministrative password for the device...

Tablet Tab The Tablet tab lets you selects whether an at- tached Wacom tablet is mapped to the entire desktop or to a specific attached monitor... It also lets you specify whether the tablet operates in a left-handed or right-handed orientation...

<Figure 2-49: Tablet>

y Display and Desktop icons This section shows the number of displays that are currently attached to the zero client... When just one monitor is attached, only the desk- top icon appears in this area, and any attached tablets are mapped to the entire desktop... y Tablet Model Shows the model number of each attached Wacom tablet... y Display Mapping Shows the current mapping configuration for each attached tablet... (A, B, C or D, or Desktop)... y Left-Handed Orientation To configure the tablet for a left-handed orientation: 1... Using either a mouse or the tablets stylus, select the tablets Left-Handed Orientation check box... 2... Click Apply... 3... Rotate the tablet 180 degree before using it... y Revert Reverts the tablet settings to the last applied con- figuration... To revert table mappings to their default setting(Desktop), unplug a monitor and then recon- nect it to the zero client... Applying topology chang- es will also clear the tablet configuration and set it to default...

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MODEL

SERIAL

Make sure to read the Safety Precautions before using the product... Keep the Owners Manual (CD) in an accessible place for future reference... The model and serial number of the SET is located on the back and one side of the SET... Record it below should you ever need service...

To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http:// opensource... lge... com ... In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download... LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon email request to [email protected] com... This offer is valid for three (3) years from the date on which you purchased the product...

*above information is only for USA FCC Regulatory

Declaration of Conformity Trade Name: LG Model : 20CAV37K, 24CAV37K Responsible Party: LG Electronics Inc... Address : 1000 Sylvan Ave... Englewood Cliffs NJ 07632 U... S... A TEL: 201-266-2534

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