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Lexmark Cloud Connector Version 1.4 Software User's Guide PDF

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Summary of Content for Lexmark Cloud Connector Version 1.4 Software User's Guide PDF

Cloud Connector Version 1.4

User's Guide

March 2021 www.lexmark.com

Contents Change history.............................................................................................. 3

Overview........................................................................................................ 4

Conguring the application.........................................................................5 Creating a prole................................................................................................................................................. 5

Deleting a prole..................................................................................................................................................6

Updating the application....................................................................................................................................6

Using the application....................................................................................7 Printing from a prole..........................................................................................................................................7

Scanning to a prole........................................................................................................................................... 7

Creating shortcuts............................................................................................................................................... 8

Accessing shortcuts............................................................................................................................................ 8

Troubleshooting............................................................................................ 9 Cannot print documents.................................................................................................................................... 9

Cannot scan documents.................................................................................................................................... 9

Cannot open a prole....................................................................................................................................... 10

Cannot view the documents shared by other Google Drive users.......................................................10

Cannot generate an authorization code...................................................................................................... 10

Cannot open the authorization portal using the QR code....................................................................... 11

Application icon does not show on the printer display.............................................................................11

Notices.......................................................................................................... 12

Index..............................................................................................................13

Contents 2

Change history March 2021 Updated instructions on creating a prole.

September 2018 Updated instructions on the following:

Creating shortcuts

Accessing shortcuts

June 2018 Updated instructions on the following:

Creating a prole

Deleting a prole

Printing from a prole

Scanning to a prole

Added instructions on the following:

Creating shortcuts

Accessing shortcuts

April 2018 Initial document release.

Change history 3

Overview Use the application to access your cloud account using LexmarkTM printers, and then print documents from that account. You can also scan documents, and then save them to your cloud account.

The application supports the following cloud service providers:

Box

Dropbox

Google DriveTM

Microsoft OneDrive

Microsoft OneDrive for Business

This document provides instructions on how to congure, use, and troubleshoot the application.

Overview 4

Conguring the application Before you begin, make sure that:

The printer is connected to the network.

The date and time setting of the printer is congured correctly.

You have an existing account on any of the following cloud service providers:

Box

Dropbox

Google Drive

Microsoft OneDrive

Microsoft OneDrive for Business

Creating a prole You can create a prole as a guest or as a loggedin user to the printer. We recommend logging in to the printer before you create a prole. For more information on login methods, see the Embedded Web Server Administrators Guide for your printer.

Notes:

Proles created when you are logged in to the printer are not available when you use the printer as guest.

If you are not logged in to the printer, then Guest appears on the upper-right corner of the display.

1 From the home screen, touch Cloud Connector.

2 Select a cloud service provider.

Note: To connect to Microsoft OneDrive or Microsoft OneDrive for Business, touch OneDrive.

3 Touch Create a Prole, or on the upperright corner of the display, touch .

4 Type a unique prole name, and then, if necessary, enter a PIN.

Notes:

For guest users, we recommend protecting the prole with a PIN.

PIN is not required for loggedin users.

5 Touch Create, and then take note of the authorization code and its expiration.

6 Do either of the following:

Authorize the prole using a web browser a Open a web browser, and then go to https://lexmark.cloud-connect.co.

b Click Next.

c Enter the authorization code, and then click Connect.

d Read the Terms of Use, and then click Accept.

Conguring the application 5

e Log in to your cloud service provider account.

f Grant permissions, and then click Done.

Authorize the prole using the QR code

Before you begin, make sure that your mobile device lets you scan QR codes. You can also download a QR code reader application from either Google PlayTM store or App Store online store.

a Using your mobile device, scan the QR code on the printer display.

b Open the QR code link using either Google ChromeTM or Safari browser, and then click Next.

c Click Connect.

d Read the Terms of Use, and then click Accept.

e Log in to your cloud service provider account.

f Grant permissions, and then click Done.

Note: You can also touch Email This or Print This, and then follow the emailed or printed instructions. To use the Email This option, make sure that the email setting is congured for the printer.

7 To complete the authorization process, open the prole on the printer within 72 hours.

Deleting a prole Note: If you delete a prole, then all shortcuts created using the prole are deleted.

1 From the home screen, touch Cloud Connector.

2 Select a cloud service provider.

3 Touch beside a prole, and then touch Delete.

Updating the application The application checks for updates when you open it. If an update is available, then touch YES, and then wait for the printer to complete the update.

Notes:

If you touch NO, then the printer returns to the home screen. You cannot use the application if an update is available and the application is not updated.

The application is unavailable when the update is ongoing.

Conguring the application 6

Using the application

Printing from a prole 1 From the home screen, touch Cloud Connector.

2 Select a cloud service provider, and then select a prole.

Note: If the prole is protected with a PIN, then enter the PIN. Five incorrect PIN entries lock out the prole for one minute.

3 Select a le.

Notes:

To search for a le, touch .

To sort the les and folders, touch > Sort, and then select a sorting method. Using this feature sorts all the les and folders in the prole.

4 If necessary, change the print settings.

5 Touch Print.

Scanning to a prole 1 Load the document into the automatic document feeder or on the scanner glass.

2 From the home screen, touch Cloud Connector.

3 Select a cloud service provider, and then select a prole.

Note: If the prole is protected with a PIN, then enter the PIN. Five incorrect PIN entries lock out the prole for one minute.

4 If necessary, select a folder.

Notes:

To search for a folder, touch .

To sort the les and folders, touch > Sort, and then select a sorting method. Using this feature sorts all the les and folders in the prole.

5 Touch Scan.

6 If necessary, change the scan settings.

7 Touch Scan.

Using the application 7

Creating shortcuts 1 From the home screen, touch Cloud Connector.

2 Select a cloud service provider, and then select a prole.

Note: If the prole is protected with a PIN, then enter the PIN. Five incorrect PIN entries lock out the prole for one minute.

3 Do either of the following:

To create a print shortcut, touch beside the le, and then touch Add a Shortcut.

Note: You can add shortcuts only for supported le types. For more information, see the Readme le.

To create a scan shortcut, touch beside the folder, and then touch Add a Shortcut.

Note: To create a scan shortcut to an opened folder, touch on the upperright corner of the display, and then touch Add a Shortcut.

4 Enter a unique shortcut name, and then touch OK.

5 If necessary, change the settings.

6 Touch Save.

Accessing shortcuts Use the shortcuts to print documents from or scan documents to a prole easily.

1 From the home screen, touch Cloud Connector.

2 Touch Shortcuts, and then select a shortcut.

Notes:

If necessary, enter a PIN. Five incorrect PIN entries lock out the prole for one minute. Make sure that you use the PIN for the prole where you created the shortcut.

To rename a shortcut, touch beside the shortcut, and then touch Rename.

To edit a shortcut, touch beside the shortcut, and then touch Edit.

To delete a shortcut, touch beside the shortcut, and then touch Delete.

To search for a shortcut, touch .

3 Depending on the shortcut type, touch either Print or Scan.

Note: For the scanned document, the time stamp is appended to the le name.

Using the application 8

Troubleshooting

Cannot print documents Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the internet using a proxy server, then make sure that the proxy server connection is set up properly.

Make sure that the le type is supported

You cannot select an unsupported le. For more information on supported le types, see the Readme le.

Reprint the document

Create the prole again

Delete the prole, and then create it again. For more information, see Creating a prole on page 5.

Cannot scan documents Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the internet using a proxy server, then make sure that the proxy server connection is set up properly.

Make sure that you have permissions to upload les to the folder

You can change the folder permissions from the sharing settings of your cloud account.

Make sure that your cloud account has sufficient storage space

For Box, Microsoft OneDrive, and Microsoft OneDrive for Business, make sure that the le

size of the document does not exceed 50MB

To reduce the le size, lower the resolution in the scan settings.

Create the prole again

Delete the prole, and then create it again. For more information, see Creating a prole on page 5.

Troubleshooting 9

Cannot open a prole Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the Internet using a proxy server, then make sure that the proxy server connection is set up properly.

Make sure that the date and time settings on the printer are congured correctly

1 From the printer control panel, touch Settings > Device > Preferences > Date and Time.

2 Congure the settings.

Cannot view the documents shared by other Google Drive users

Copy the documents from the "Shared with me" folder to the My Drive folder

1 From your computer, login to your Google Drive account.

2 Click Shared with me.

3 Select one or more documents, and then drag them to the My Drive folder.

Cannot generate an authorization code Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the internet using a proxy server, then make sure that the proxy server connection is set up properly.

Create the prole again

For more information, see Creating a prole on page 5.

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, see the help information documentation.

Troubleshooting 10

Cannot open the authorization portal using the QR code Try one or more of the following:

Make sure that you use either Google Chrome or Safari browser when opening the

authorization portal

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, see the help information documentation.

Application icon does not show on the printer display Try one or more of the following:

Restart the printer

Turn off the printer, wait for about 10 seconds, and then turn on the printer.

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, see the help information documentation.

Troubleshooting 11

Notices

Edition notice March 2021

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verication of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

2018 Lexmark International, Inc.

All rights reserved.

GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is dened in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.

Google Drive and Google Chrome are trademarks of Google Inc. Google Play is a trademark of Google LLC.

Microsoft and OneDrive are either registered trademarks or trademarks of the Microsoft group of companies in the United States and other countries.

App Store and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.

All other trademarks are the property of their respective owners.

Notices 12

Index A accessing shortcuts 8 application icon does not show on the printer display 11

C cannot generate an authorization code 10 cannot open a prole 10 cannot open the authorization portal using the QR code 11 cannot print documents 9 cannot scan documents 9 cannot view documents shared by other Google Drive users 10 change history 3 creating a prole 5 creating shortcuts 8

D deleting a prole 6 deleting shortcuts 8

E editing shortcuts 8

M managing shortcuts 8

O overview 4

P printing from a prole 7 prole

creating 5 deleting 6 printing from 7 scanning to 7

R renaming shortcuts 8

S scanning to a prole 7

searching for shortcuts 8 shortcuts

accessing 8 creating 8 deleting 8 editing 8 managing 8 printing 8 renaming 8 scanning 8 searching 8

T troubleshooting

application icon does not show on the printer display 11

cannot generate an authorization code 10 </

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