Contents

Lenovo ThinkStation C30 Workstation User Guide PDF

Pages 150
Year 2014
Language(s)
English en
1 of 150
1 of 150

Summary of Content for Lenovo ThinkStation C30 Workstation User Guide PDF

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Installing external options ... ... ... ... ... ... ... ... 35 Removing the computer cover... ... ... ... ... ... ... 36 Removing and reinstalling the front bezel ... ... 37 Removing and reinstalling the PCI card holder ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 38 Installing or replacing a PCI card ... ... ... ... ... ... 39 Installing or replacing a memory module ... ... ... 41 Replacing the optical drive ... ... ... ... ... ... ... ... 43 Replacing the battery ... ... ... ... ... ... ... ... ... ... 45 Replacing the heat sink and fan assembly ... ... 46 Installing or replacing a hard disk drive ... ... ... 49 Installing or replacing a hard disk drive enablement module ... ... ... ... ... ... ... ... ... ... ... 52 Installing or replacing an mSATA solid-state drive ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 54 Replacing the front fan assembly ... ... ... ... ... 56 Replacing the rear fan assembly ... ... ... ... ... ... 58

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Audio problems ... ... ... ... ... ... ... ... ... ... ... ... 97 CD problems ... ... ... ... ... ... ... ... ... ... ... ... ... 98 DVD problems ... ... ... ... ... ... ... ... ... ... ... ... ... 99 Hard disk drive problems... ... ... ... ... ... ... ... ... 101 Intermittent problems ... ... ... ... ... ... ... ... ... ... 101 Keyboard, mouse, or pointing device problems ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 102 Monitor problems... ... ... ... ... ... ... ... ... ... ... ... 103 Ethernet problems ... ... ... ... ... ... ... ... ... ... ... 105 Option problems ... ... ... ... ... ... ... ... ... ... ... ... 107 Performance and lockup problems ... ... ... ... ... 107 Printer problems ... ... ... ... ... ... ... ... ... ... ... ... 109 Serial connector problems ... ... ... ... ... ... ... ... 110 Software problems ... ... ... ... ... ... ... ... ... ... ... 110 USB problems ... ... ... ... ... ... ... ... ... ... ... ... ... 111

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Appendix D... WEEE and recycling information ... ... ... ... ... ... ... ... ... ... ... ... ... 125 Important WEEE information ... ... ... ... ... ... ... ... ... 125 Recycling information for Japan ... ... ... ... ... ... ... ... 125 Recycling information for Brazil ... ... ... ... ... ... ... ... 126 Battery recycling information for Taiwan... ... ... ... ... 126 Battery recycling information for the European Union ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 126

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Note: Some computer parts can be upgraded or replaced by the customer... Upgrades typically are referred to as options... Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs... Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs... You must closely follow all instructions when installing or replacing parts... The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero... Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source... For more information on CRUs, refer to Chapter 5 Installing or replacing hardware on page 35... If you have any questions or concerns, contact the Customer Support Center...

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Protect power cord and power adapters from liquids... For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers... Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse... Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating...

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Inspect your desktop computer for dust accumulation at least once every three months... Before inspecting your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel... If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans... Always turn off and unplug the computer before opening the cover... If possible, avoid operating your computer within two feet of high-traffic areas... If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently...

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Operating environment The optimal environment in which to use your computer is 10C-35C (50F-95F) with humidity ranging between 35% and 80%... If your computer is stored or transported in temperatures less than 10C (50F), allow the cold computer to rise slowly to an optimal operating temperature of 10C-35C (50F-95F) before use... This process could take two hours in extreme conditions... Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer...

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Cleaning and maintenance Keep your computer and workspace clean... Shut down the computer and then disconnect the power cord before cleaning the computer... Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer... Spray the detergent on a soft cloth and then wipe the computer surfaces...

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On the Microsoft Windows 8 or Windows 8... 1 operating system, go to the desktop and move your pointer to the top-right or bottom-right corner of the screen to display the charms... Then click Settings PC info to view the information...

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Intel RSTe is a device driver and software solution that provides support for SATA RAID 0, 1, and 5 arrays or SAS RAID 0, 1, and 5 arrays (the hard disk drive enablement module is required) on specific Intel chipset system boards to enhance hard disk performance...

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For more information, see Locating connectors, controls, and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9...

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1... The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press... Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual... This list is subject to change... To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor...

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Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel...

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Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need... Then, follow the instructions on the screen... When the installation process completes, the program icon will be activated, and you can find the program in Control Panel...

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Use the Lenovo Reach program to enhance your cloud experience... Lenovo Reach keeps you connected at all times and enables you to access all your favorite items from personal computers, smartphones, or tablets... With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere...

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The Rescue and Recovery program is a one-button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system...

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Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer... Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer...

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Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or the audio line-in connector on a stereo system or other external recording device...

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Locating components The following illustration shows the locations of the various components in your computer... To remove the computer cover, see Removing the computer cover on page 36...

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Locating parts on the system board The following illustration shows the locations of the parts and connectors on one type of system board...

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When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed... Refer to the appropriate section in Installing or replacing hardware on page 35 for instructions on how to install or replace internal drives for your computer...

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Machine type and model label The machine type and model label identifies your computer... When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service...

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Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center... For information about contacting the Customer Support Center, see Chapter 12 Getting information, help, and service on page 113... Before using the Product Recovery discs, refer to the documentation that comes with the discs...

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Navigating among screens on the Windows 8 and Windows 8... 1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8... 1 operating systems... For detailed instructions, see Navigating on Windows 8 on page 16 or Navigating on Windows 8... 1 on page 17...

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Using a touch screen: Swipe in and out on the left edge of the screen... Representations of all available workspaces are displayed along the left edge of the screen... Tap the Windows screen-control icon

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Accessing Control Panel on the Windows 8 or Windows 8... 1 operating system On the Windows operating system, you can view and change computer settings through Control Panel... To access Control Panel on the Windows 8 or Windows 8... 1 operating system, do one of the following:

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The two Windows logo keys are located beside the Alt key on either side of the spacebar... They feature the Windows logo... On the Windows 7 operating system, press the Windows key to open the Start menu... On the Windows 8 or Windows 8... 1 operating system, press the Windows key to switch between the current workspace and the Start screen... The style of the Windows logo varies depending on the keyboard type...

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Each audio solution provides at least three audio connectors: audio line-in connector, audio line-out connector, and Microphone connector... On some models, a fourth connector is provided for the attachment of unpowered stereo speakers (speakers that do not require an ac power source)... The audio adapter provides you with the ability to record and play back sound and music, as well as to enjoy sound with multimedia applications and work with speech-recognition software...

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Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed... DVD drives use industry-standard, 12 cm (4... 75-inch) CD media or DVD media... If your computer comes with a DVD drive, the drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs... If you have a recordable DVD drive, it can also record on DVD-R discs, DVD-RW discs, type II DVD-RAM discs, CD-RW standard and high speed discs, and CD-R discs...

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Note: If the tray does not slide out of the drive when you press the Eject/Load button, insert a straightened paper clip into the emergency-eject hole located on the front of the DVD drive... Be sure the drive is powered off when using the emergency eject... Use the Eject/Load button instead of the emergency eject except in an emergency...

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Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort... Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform... In addition, use healthy work habits to maximize your performance and comfort while using your computer...

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Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources... Reflected light from shiny surfaces can cause annoying reflections on your monitor screen... Place the monitor at right angles to windows and other light sources, when possible... Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs... If you install the monitor near a window, use curtains or blinds to block the sunlight... You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day...

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For Windows 8 and Windows 8... 1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms and click Search... Then, type Speech Recognition into the search field... In the list of results, click Speech Recognition...

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Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop... To change the text size, open Control Panel and click Appearances and Personalization Display... Then, go to Change only the text size and set a text size that meets your needs...

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If you prefer to type or enter data into your computer without using a physical keyboard, you can use On-Screen Keyboard... On-Screen Keyboard displays a visual keyboard with all the standard keys... You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen...

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Lenovo provides electronic documentation in accessible formats... Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader... Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader...

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When the cover presence switch detects that your computer cover is not properly installed or closed when you turn on the computer, an error message will be displayed... To bypass the error message and log in to the operating system, do the following:

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Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer... There is a keylock 1 on the computer cover... The keys 2 are attached to the rear of the computer... For security, store the keys in a secure place when you are not using them...

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Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed...

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Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture... The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key... The cable lock also locks the buttons used to open the computer cover... This is the same type of lock used with many notebook computers... You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www... lenovo... com/support

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Using and understanding firewalls A firewall can be hardware, software, or a combination of both depending on the level of security required... Firewalls work on a set of rules to determine which inbound and outbound connections are authorized... If your computer is preinstalled with a firewall program, it helps protect against computer Internet security threats, unauthorized access, intrusions, and Internet attacks... It also protects your privacy... For more information about how to use the firewall program, refer to the help system of your firewall program...

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Installing external options You can connect external options to your computer, such as external speakers, a printer, or a scanner... For some external options, you must install additional software in addition to making the physical connection... When installing an external option, see Locating connectors, controls, and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 to identify the required connector... Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option...

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3... Disconnect the power cords, Input/Output cables, and any other cables that are connected to the computer... See Locating connectors, controls, and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9...

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4... To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side...

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Removing and reinstalling the PCI card holder Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v...

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This section provides instructions on how to install or replace a PCI card or an Intel Solid-State Drive 910 Series... Your computer has two standard PCI card slots, two PCI Express x16 graphics card slots, and one PCI Express x4 card slot, and one PCI Express x4 (x16 mechanical) card slot...

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b... If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch... Grasp the card and gently pull it out of the slot...

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Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v...

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5... Remove any parts that might prevent your access to the memory slots... Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory slots... See Installing or replacing a PCI card on page 39...

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7... Position the new memory module over the memory slot... Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board... Push the memory module straight down into the slot until the retaining clips close...

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6... Install the optical drive retainer 1 on the side of the new optical drive... Then, slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position...

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The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever... If the battery fails, the date, time, and configuration information (including passwords) are lost... An error message is displayed when you turn on the computer...

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Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v...

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5... Your computer supports two heat sink and fan assemblies... Locate the heat sink and fan assembly you want to replace... See Locating parts on the system board on page 12...

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13... If you are replacing heat sink and fan assembly 2, reinstall the optical drive bracket into the chassis... Then, reinstall the optical drive into the chassis... See Replacing the optical drive on page 43...

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Note: If you are installing a SAS hard disk drive, you must ensure that the SAS hard disk drive enablement module (one to three hard disk drives) or the LSI MegaRAID SAS adapter card is installed...

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8... To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive... Do not touch the circuit board 5 on the bottom of the hard disk drive...

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9... Slide the new hard disk drive and bracket into the hard disk drive bay until it snaps into position...

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Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v...

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7... If you are replacing the hard disk drive enablement module, press the two tabs of the plastic standoff toward each other and then lift the hard disk drive enablement module upward to remove it from the system board...

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8... To install a new hard disk drive enablement module, align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board... Press the hard disk drive enablement module downward until it is secured in place...

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If you are replacing an mSATA solid-state drive, press the two tabs 1 as shown and carefully pivot the mSATA solid-state drive upward at an angle of about 20 degrees... Then, remove the mSATA solid-state drive from the mini PCI express card slot...

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9... Insert the new mSATA solid-state drive into the mini PCI express card slot at an angle of about 20 degrees until it clicks into position... Then, carefully pivot the mSATA solid-state drive downward until it snaps into position and is secured by the two tabs 1 ...

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7... Press the two tabs 1 that attach the front fan assembly bracket to the chassis toward each other as shown and then completely remove the front fan assembly bracket from the chassis...

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8... Insert the two tabs 1 on the new front fan assembly bracket into the corresponding holes in the chassis, and then press the two tabs through the holes until the bracket is secured in place...

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6... The rear fan assembly is attached to the chassis by four rubber mounts... Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis...

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Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v...

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8... Remove the front fan assembly for easier access to the front audio and USB assembly cables... See Replacing the front fan assembly on page 56...

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13... Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board... See Locating parts on the system board on page 12...

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7... Remove the front fan assembly for easier access to the internal speaker cable... See Replacing the front fan assembly on page 56...

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11... Position the new internal speaker into the two metal clips 1 and push the internal speaker toward the two metal clips until it is secured in place...

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Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables... Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program... Refer to Chapter 7 Using the Setup Utility program on page 75...

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Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http://www... lenovo... com/support... Installation instructions are provided in readme files with the device-driver files...

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1... The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed... If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features... To install the Rescue and Recovery program, do the following:

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Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings... You can designate where the Rescue and Recovery program stores the backup:

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Restore your hard disk drive to the factory default state: The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state... If you have multiple partitions on your hard disk drive, you have the option to restore the C: partition and leave the other partitions intact... Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system...

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Creating and using a rescue medium With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive...

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In the device subfolder, look for a README... txt file or a file with the ... txt extension... This file might be named after the operating system, such as WIN98... txt... The TXT file contains information about how to install the device driver... Follow the instructions to complete the installation...

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Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence... You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program... See Selecting a startup device on page 77 for detailed information about temporarily or permanently changing the startup device sequence... For more information about the Setup Utility program, see Chapter 7 Using the Setup Utility program on page 75...

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Resetting your computer to the factory default settings You can reset your computer to the factory default settings... Resetting the computer will reinstall the operating system, and reinstall all the programs and settings that came with your computer...

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Recovering your operating system if Windows 8 or Windows 8... 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8... 1 operating system... This enables you to recover or repair the operating system even if the Windows 8 or Windows 8... 1 operating system fails to start...

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Viewing and changing settings The Setup Utility program menu lists various items about the system configuration... To view or change settings, start the Setup Utility program... See Starting the Setup Utility program on page 75... Then, follow the instructions on the screen...

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Password considerations A password can be any combination of up to 64 alphabetic and numeric characters... For security reasons, it is recommended to use a strong password that cannot be easily compromised... To set a strong password, use the following guidelines:

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1... Remove all media from the drives and turn off all attached devices and the computer... Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer...

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Enabling ErP compliance mode and Deep Sx You can enable the ErP compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode...

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If you do not want to save the settings, select Exit Discard Changes and Exit, and then press Enter... When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program...

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This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer... Depending on your computer model, RAID can be enabled by Intel Enterprise Rapid Store Technology enterprise (RSTe) or the LSI MegaRAID BIOS...

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Press the up and down arrow keys to select an option... Press Enter to enter the selected menu... Press Esc to exit the Intel RSTe configuration utility, or select Exit, and then press Enter to exit the Intel RSTe configuration utility...

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5... After the new RAID volume is created, the information about the RAID volume will be displayed under DISK/VOLUME INFORMATION, such as ID number, name, RAID level, strip size, volume size, status, and whether it is a bootable volume...

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The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter... For advanced setup and configuration using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support... lenovo... com/en_US/guides-and-manuals/detail... page?DocID=UM007543...

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6... Click Next... The Virtual Drive Definition window is displayed... Change the virtual hard disk drive options from the default settings listed on the screen to the settings you want... Click Accept, and then follow the instructions on the screen to customize your settings...

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4... The main screen of the LSI MegaRAID BIOS configuration utility is displayed, and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane...

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Using system programs System programs are the basic layer of software built into your computer... System programs include the POST, the BIOS, and the Setup Utility program... The POST is a set of tests and procedures that are performed each time you turn on your computer... The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute... You can use the Setup Utility program to view or change the configuration settings of your computer... See Chapter 7 Using the Setup Utility program on page 75 for detailed information...

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8... When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N... However, if you do want to change the machine type and model, press Y, and then type in the machine type and model and press Enter...

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Recovering from a POST/BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated, your computer might not restart correctly... If this happens, perform the following procedure to recover from the POST and BIOS update failure... This procedure is commonly called Boot-block Recovery...

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Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site... The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only... Updates could include security fixes, new versions of Windows components (such as Media Player), fixes to other portions of the Windows operating system, or enhancements...

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Using System Update The System Update program helps you keep the software on your computer up-to-date... Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site... Update packages can contain applications, device drivers, BIOS flashes, or software updates... When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the operating system to determine what updates are available for your computer... The System Update program then displays a list of update packages and categorizes each update as critical, recommended, and optional to help you understand the importance... You have complete control of which updates to download and install... After you select the update packages you want, the System Update program automatically downloads and installs the updates without any further intervention from you...

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Cleaning a flat-panel monitor surface If you have a flat-panel computer display that has a flexible film surface, do the following to clean the special surface... Wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles... Then moisten a cloth with LCD cleaner and wipe the screen surface...

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Keep a log book... Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and any minor issues you might have experienced... A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place...

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Note: If you cannot correct the problem, have the computer serviced... For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www... lenovo... com/support/phone...

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5... Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem... Before restoring a previous configuration, capture your current configuration in case the older configuration settings do not solve the problem or have adverse effects... To restore a captured configuration, do the following:

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1... Remove the new hardware option or software... If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer... For your safety, do not operate the computer with the cover removed...

Page 110

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled... In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled; use the audio jacks on the adapter...

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Verify that the disc you are using is not scratched or damaged... Try inserting another disc that you know is good... If you cannot read from a known-good disc, you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive... Make sure that the power cable and signal cable are securely connected to the drive...

Page 112

If these actions do not correct the problem, run the Lenovo Solution Center program... If you need technical assistance, see Chapter 12 Getting information, help, and service on page 113...

Page 113

Note: In rare cases, the hard disk drive with the operating system may get corrupted or damaged... In such cases, you may need to replace the hard disk drive... See Installing or replacing a hard disk drive on page 49... Additionally, you may need to recover the data on the hard disk drive, or restore the hard disk drive to the factory default state... See Using the Rescue and Recovery workspace on page 69 for more information...

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If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working, these buttons might have been disabled or have not been assigned to a function... Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons...

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Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments... However, the controls vary from monitor type to monitor type... For information about the status lights and using the controls, refer to the documentation that comes with your monitor...

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The monitor might be affected by interference from nearby equipment... Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem... Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor... If this does not correct the problem, do the following:

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Action: The monitor might be affected by interference from nearby equipment... Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem... Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor... If this does not correct the problem, do the following:

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If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps... Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps... Instead, it connects at 100 Mbps...

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If the option is an adapter, you have provided enough hardware resources for the adapter to function correctly... See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter...

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Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application... The folder names and procedures vary depending on your e-mail application... If you need assistance, see the help system for your e-mail application...

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Action: Install additional memory... For information about purchasing memory, see Chapter 12 Getting information, help, and service on page 113... For step-by-step instructions on installing memory, see Installing or replacing a memory module on page 41...

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Action: Some software developed before the year 2000 used only the last two digits of a year to sort dates, always assuming the first two digits were 19... Consequently, these programs sort dates out of order... Check with your software manufacturer to see if any updates are available... Many software manufacturers make updates available from the World Wide Web...

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If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector... If the USB device came with its own diagnostics, run those diagnostics against the USB device... If you need technical assistance, see Chapter 12 Getting information, help, and service on page 113...

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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files... You will need the log files when you speak to a Lenovo technical support representative...

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Safety and Warranty The Safety, Warranty, and Setup Guide that is provided with your computer contains information on safety, setup, warranty, and notices... Read and understand all safety information before using this product...

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Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 11 Troubleshooting and diagnostics on page 95... For information on additional resources to help you troubleshoot your computer problem, see Information resources on page 113...

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Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installation services... Service availability and service name might vary by country or region... For more information about these services, go to the Lenovo Web site at: http://www... lenovo... com

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The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory... Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed... Refer to the following table for the information on the supported system memory speed for your own computer model...

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Intel Xeon E5-2697V2, E5-2695V2, E5-2687V2, E5-2667V2, E5-2643V2, E5-2637V2

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Lenovo may not offer the products, services, or features discussed in this document in all countries... Consult your local Lenovo representative for information on the products and services currently available in your area... Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used... Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead... However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service...

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Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both...

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Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules... These limits are designed to provide reasonable protection against harmful interference in a residential installation... This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications... However, there is no guarantee that interference will not occur in a particular installation... If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna... Increase the separation between the equipment and receiver... Connect the equipment into an outlet on a circuit different from that to which the receiver is connected... Consult an authorized dealer or service representative for help...

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Um dieses sicherzustellen, sind die Gerte wie in den Handbchern beschrieben zu installieren und zu betreiben... Des Weiteren drfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden... Lenovo bernimmt keine Verantwortung fr die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verndert bzw... wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden...

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Mexico regulatory notice Advertencia: En Mexico la operacin de este equipo estsujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada...

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If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources... Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government... In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors... For details, visit the Lenovo Web site at http://www... lenovo... com/recycling/japan... Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003... This service is provided free of charge for home-used computers sold after October 1, 2003... For details, visit the Lenovo Web site at http://www... lenovo... com/recycling/japan...

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A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source... If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service... If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions... Disposal of a lithium battery must comply with local ordinances and regulations...

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In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life... The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium)... Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators... Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances... For proper collection and treatment, go to: http://www... lenovo... com/lenovo/environment

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European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS recast or RoHS 2)...

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India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011...

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Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation... Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture: 1136 and 1137... For more information about ENERGY STAR ratings for Lenovo computers, go to http://www... lenovo... com...

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D deleting a password 76 Description 10 device drivers 66 devices, handling static-sensitive 35 diagnostics programs, using 114 diagnostics, troubleshooting 95 DisplayPort connector 10 documentation, using 114 drivers, device 66 drives

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Power-On, Password 76 programs, updating system 87 PS/2 keyboard connector 10 PS/2 mouse connector 10 purchasing additional services 115

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T temporary startup device 78 the BIOS, updating (flashing) 8788 trademarks 120 troubleshooting, basic 95 troubleshooting, diagnostics 95

Manualsnet FAQs

If you want to find out how the ThinkStation C30 Lenovo works, you can view and download the Lenovo ThinkStation C30 Workstation User Guide on the Manualsnet website.

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