Lenovo ThinkStation C20 Workstation User Guide PDF

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Installing external options ... ... ... ... ... ... ... ... 13 Removing the computer cover... ... ... ... ... ... ... 13 Removing and reinstalling the front bezel ... ... 14 Removing and reinstalling the PCI card holder ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 15 Installing or replacing a memory module ... ... ... 17 Installing or replacing a PCI card ... ... ... ... ... ... 21 Installing a new hard disk drive ... ... ... ... ... ... 23 Replacing a hard disk drive ... ... ... ... ... ... ... ... 26 Replacing the optical drive ... ... ... ... ... ... ... ... 27 Replacing the heat sink and fan assembly ... ... 29 Replacing the front fan assembly ... ... ... ... ... 32 Replacing the rear fan assembly ... ... ... ... ... ... 34 Replacing the keyboard or mouse ... ... ... ... ... 36 Completing the parts replacement ... ... ... ... ... 37

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Appendix C... WEEE and recycling information ... ... ... ... ... ... ... ... ... ... ... ... ... ... 75 Important WEEE Information ... ... ... ... ... ... ... ... ... 75 Recycling information ... ... ... ... ... ... ... ... ... ... ... ... 75 Recycling information for Brazil ... ... ... ... ... ... ... ... 76 Battery recycling information for Taiwan... ... ... ... ... 76 Battery recycling information for the European Union ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 77

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CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product... Refer to the ThinkStation Safety and Warranty Guide that you received with this product for the latest safety information... Reading and understanding this safety information reduces the risk of personal injury and or damage to your product...

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Note: The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory... Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed... Refer to Appendix A System memory speed on page 69 for the information on the supported system memory speed for your computer model...

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Wake on Ring (in the Setup Utility program, this feature is called Serial Port Ring Detect for an external modem)

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1... The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press... Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual... This list is subject to change... To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor...

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Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer... Software programs provided with your computer might vary depending on your model type and preinstalled operating system...

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PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your ThinkStation computer as part of the Rescue and Recovery workspace to help you diagnose hardware problems... It can also report operating-system-controlled settings that interfere with the correct operation of your system... Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system... For more information, see PC-Doctor for Rescue and Recovery on page 63...

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Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses... Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription... After 30 days, you must renew the license to continue receiving the antivirus software updates...

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Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 7 shows the locations of the connectors on the rear of your computer... Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer...

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USB connector Used to attach a device that uses a USB connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer... If the USB connectors on your computer are not enough for you to connect all your USB devices, you can purchase a USB hub, which you can use to connect additional USB devices...

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Figure 4 System board part and connector locations on page 10 shows the locations of the parts and connectors on one type of system board...

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1 CPU 1 memory slots (6) 19 Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper

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Figure 5 System board part and connector locations on page 11 shows the locations of the parts and connectors on the other type of system board...

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Installing external options You can install external options to your computer, such as external speakers, a printer, or a scanner... For some external options, you must install additional software in addition to making the physical connection... When you install an external option, see Locating computer controls, connectors, and parts on page 6 to identify the required connector... Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option...

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Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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Removing and reinstalling the PCI card holder Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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6... To reinstall the PCI card holder into the chassis, insert the two tabs 1 into the corresponding holes in the chassis, and then pivot the PCI card holder downward until the front of the card holder snaps into position...

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Depending on your model, your computer has six or 12 slots for installing or replacing DDR3 ECC UDIMMs (double data rate 3 error correction code unbuffered dual in-line memory modules) or DDR3 ECC RDIMMs (double data rate 3 error correction code registered dual in-line memory modules)... See Locating parts and connectors on the system board on page 9...

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6... For some computer models, you might need to remove the memory fan duct to access the memory slots... To remove the memory fan duct, disconnect the memory fan cable from the system board, remove the blue shipping clip, press inward on the two tabs 1 , pivot the fan duct, and then disengage the rear of the fan duct...

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a... If your computer has 12 memory slots on the system board, you might have to use more force to remove the memory modules installed in memory slots 1 and 2 ...

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b... If your computer has six memory slots on the system board, you might have to use more force to remove the memory module installed in memory slot 1 ...

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Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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4... If you are installing a PCI card, remove the appropriate metal slot cover... If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot, as shown:

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Installing a new hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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6... To install a new hard disk drive into the bracket, flex the sides of the bracket properly and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive... Do not touch the circuit board 5 on the hard disk drive...

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8... Slide the new hard disk drive with the bracket and the signal cable into the hard disk drive bay until it snaps into position...

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Replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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5... Install the optical drive retainer 1 on the side of the new optical drive... Then, slide the new optical drive into the optical drive bracket from the front of the computer until the optical drive snaps into position...

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Note: If you want to replace the signal cable, remove the PCI card holder... See Removing and reinstalling the PCI card holder on page 15... Then, disconnect the old signal cable from the system board... Connect one end of the new signal cable to the optical drive and the other end to an available SATA connector on the system board... See Locating parts and connectors on the system board on page 9...

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Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board... The four screws cannot be removed from the heat sink and fan assembly...

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13... If you are replacing heat sink and fan assembly 2, reinstall the optical drive bracket into the chassis... Then, reinstall the optical drive into the chassis... See Replacing the optical drive on page 27...

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Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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6... Press the two tabs 1 that attach the front fan assembly bracket to the chassis toward each other as shown and then completely remove the front fan assembly bracket from the chassis...

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Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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1... Remove all media from the drives and turn off all attached devices and the computer... Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer...

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Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer... To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://support... lenovo... com

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4... Connect a new keyboard or mouse to one of the USB connectors on the computer... Depending on where you want to connect the new keyboard or mouse, see Locating controls and connectors on the front of your computer on page 6 or Locating connectors on the rear of your computer on page 7...

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Basic security features There are several security options available to help you prevent hardware theft and unauthorized access to your computer... In addition to physical locks, you can also prevent unauthorized use of your computer by a software lock that locks the keyboard until a correct password is typed in...

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An optional integrated cable lock 2 (sometimes referred to as the Kensington lock) can be used to secure your computer to a desk, table, or other non-permanent fixture... The integrated cable lock attaches to the integrated cable lock slot in the rear of your computer and is operated with a key... This is the same type of lock used with many notebook computers... You can order an integrated cable lock from Lenovo by searching for Kensington at: http://support... lenovo... com

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Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password... When you turn on your computer, you are prompted to type the password... The computer cannot be used until a valid password is typed in... Refer to Chapter 4 Using the Setup Utility program on page 49 for more information...

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Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings... Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed... As a precautionary measure, it is important to create recovery media as early as possible...

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Attention: When you use Product Recovery discs to restore the computer to the factory default settings, all the files currently on the hard disk drive will be deleted and replaced by the factory default settings... During the restore process, you will be given the option to save one or more files currently on the hard disk drive to other media before the data is deleted...

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After you have backed up the contents on the hard disk drive, you can restore the complete contents of the hard disk drive, restore only the selected files, or restore only the Windows operating system and applications...

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Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings... If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact... Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the factory default settings even if you cannot start the Windows operating system...

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Creating and using a rescue medium With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive...

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Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence... You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program... See Selecting a startup device on page 51 for detailed

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information about temporarily or permanently changing the startup device sequence... For more information about the Setup Utility program, see Chapter 4 Using the Setup Utility program on page 49...

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Viewing or changing settings The Setup Utility program menu lists various items about the system configuration settings... To view or change the settings, start the Setup Utility program... See Starting the Setup Utility program on page 49... Then, follow the instructions on the screen...

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Administrator password The Set Administrator Password option enables you to set an administrator password, which deters unauthorized users from changing configuration settings... If you are responsible for maintaining the settings of several computers, you might want to set an administrator password... For more information on how to set a password, see Setting, changing, or deleting a password on page 50...

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Marvell SATA/SAS controller When this feature is set to Disabled, all internal hard disk drives are disabled and will not be displayed in the system configuration... When disabling this feature, make sure your system has an alternate boot method, such as LAN PXE boot, or a bootable memory key or disc...

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Advanced settings On some computer models, the Advanced menu includes a setting to enable or disable HyperThreading... This feature works only with HyperThreading-aware operating systems, such as the Windows 7 operating system... The default setting for HyperThreading is enabled... However, if you are not using a HyperThreading-aware operating system and you select Enabled for HyperThreading, your computer performance might be degraded... Therefore, you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading...

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Configuring RAID for machine types 4262, 4263, 4264, and 4265 This section contains information about the required number of SATA hard disk drives for the supported level of RAID and SATA RAID configuration for machine types 4262, 4263, 4264, and 4265...

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Configuring RAID for machine types 4266, 4269, 4271, and 4272 This section contains information about the required number of SATA or SAS hard disk drives for the supported level of RAID and SATA or SAS RAID configuration for machine types 4266, 4269, 4271, and 4272...

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To enable SATA/SAS RAID functionality, use the Marvell BIOS Setup configuration utility as the SATA/SAS configuration utility... This utility assumes that the system has the required number of hard disk drives installed...

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Configuring the Marvell BIOS Setup to delete an optional hot spare hard disk drive To configure the Marvell BIOS Setup to delete an optional hot spare hard disk drive, do the following:

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Using system programs System programs are the basic layer of software built into your computer... System programs include the POST, the BIOS, and the Setup Utility program... The POST is a set of tests and procedures that are performed each time you turn on your computer... The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute... You can use the Setup Utility program to view or change the configuration and setup of your computer...

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Recovering from a POST/BIOS update failure If power to your computer is interrupted while the POST/BIOS is being updated (flash update), your computer might not restart correctly... If this happens, perform the following procedure commonly called Boot-block Recovery...

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16... Turn on the computer and remove the disc from the optical drive...

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Note: If you cannot solve the problem after doing the basic troubleshooting, have the computer serviced... Refer to the ThinkStation Safety and Warranty Guide that came with your computer for the safety and warranty information and the list of Lenovo Support telephone numbers...

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Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer... You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information...

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PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://support... lenovo... com... The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system... Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system... You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created...

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4... Check the surface on which you are using the mouse... If you have a very intricate picture or pattern beneath the mouse, it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position...

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1... The publication is in PDF version... To view the publication, you need to have the Adobe Reader program preinstalled on your computer... If the Adobe Reader program has not been installed on your computer, a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation...

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Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 7 Troubleshooting and diagnostic programs on page 61... For information on additional resources to help you troubleshoot your computer problem, see Information resources on page 65...

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The following items are not covered by the warranty: Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs

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Service methods and procedures vary by country, and some services might not be available in all countries... International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country... Service centers in certain countries might not be able to service all models of a particular machine type... In some countries, fees and restrictions might apply at the time of service...

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The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory... Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed... Refer to the following table for the information on the supported system memory speed for your computer model...

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Intel Xeon E5603, E5606, E5607, E5520, E5530, E5540, E5620, E5630, E5640, E5645, E5649, X5550, X5560, X5570, X5650, X5660, X5667, X5670, X5672, X5675

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Intel Xeon E5603, E5606, E5607, E5520, E5530, E5540, E5620, E5630, E5640, E5645, X5647, E5649, X5550, X5560, X5570, X5650, X5660, X5667, X5670, X5672, X5675, X5677, X5680, X5687, X5690, W5580, W5590

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Intel Xeon E5502, E5503, E5504, E5506, E5507, E5603, E5606, E5607, E5520, E5530, E5540, E5620, E5630, E5640, E5645, E5649, X5647, X5550, X5560, X5570, X5650, X5660, X5667, X5670, X5672, X5675, X5677, X5680, X5687, X5690, W5580, W5590

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Lenovo may not offer the products, services, or features discussed in this document in all countries... Consult your local Lenovo representative for information on the products and services currently available in your area... Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used... Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead... However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service...

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This product incorporates copyright protection technology that is protected by method claims of certain U... S... patents and other intellectual property rights owned by Macrovision Corporation and other rights owners... Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation... Reverse engineering or disassembly is prohibited...

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The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011)... Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE)... These regulations determine the framework for the return and recycling of used appliances as applicable within each geography... This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collective systems for reclaiming these end of life products...

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If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources... Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government... In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors... For details, visit the Lenovo Web site at http://www... lenovo... com/recycling/japan... Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003... This service is provided free of charge for home-used computers sold after October 1, 2003... For details, visit the Lenovo Web site at http://www... lenovo... com/recycling/japan...

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In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life... The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium)... Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators... Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances... For proper collection and treatment, go to: http://www... lenovo... com/recycling

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Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE)...

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India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011...

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A a rescue medium, creating and using 45 Administrator password 50 advanced settings 52 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 2

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T television output notice 74 temporary startup device 51 the BIOS, updating (flashing) 5758 trademarks 74 troubleshooting, basic 61 troubleshooting, diagnostic programs 61

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diagnostic programs 66 documentation 66 other services 67 passwords 49 Setup Utility program 49