Contents

Lenovo ThinkStation P310 Workstation Hardware Maintenance Manual PDF

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Summary of Content for Lenovo ThinkStation P310 Workstation Hardware Maintenance Manual PDF

ThinkStation P310 Hardware Maintenance Manual

Machine Types: 30AS, 30AT, 30AY, and 30B0

Note: Before using this information and the product it supports, be sure to read and understand the Chapter 1 Read this first: Important safety information on page 1 and Appendix G Notices on page 179.

Third Edition (November 2016)

Copyright Lenovo 2016.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

About this manual. . . . . . . . . . . . v

Chapter 1. Read this first: Important safety information. . . . . . . . . . . . 1 Power cords and power adapters . . . . . . . . 1 General safety . . . . . . . . . . . . . . . . 1 Electrical safety . . . . . . . . . . . . . . . 2 Safety inspection guide . . . . . . . . . . . . 4 Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . . . . . 4 Grounding requirements . . . . . . . . . . . . 5 Safety notices (multi-lingual translations) . . . . . 5

Chapter 2. Product overview . . . . . 27 Hardware locations . . . . . . . . . . . . . 27

Front view. . . . . . . . . . . . . . . 27 Rear view . . . . . . . . . . . . . . . 29 Computer components . . . . . . . . . 32 Major FRUs and CRUs. . . . . . . . . . 32 Parts on the system board . . . . . . . . 35 Internal drives . . . . . . . . . . . . . 36 Machine type and model label . . . . . . . 37

Computer features . . . . . . . . . . . . . 37 Computer specifications . . . . . . . . . . . 41 Programs . . . . . . . . . . . . . . . . . 41

Accessing a program on your computer . . . 41 Installing a program that is ready to be installed (Windows 7 only) . . . . . . . . 42 An introduction to Lenovo programs . . . . 42

Chapter 3. Using your computer . . . 45 Registering your computer . . . . . . . . . . 45 Setting the computer volume . . . . . . . . . 45 Using a disc. . . . . . . . . . . . . . . . 45

Guidelines about using the optical drive . . . 45 Handling and storing a disc . . . . . . . . 46 Playing and removing a disc . . . . . . . 46 Recording a disc . . . . . . . . . . . . 46

Connecting to a network . . . . . . . . . . . 47 Connecting to an Ethernet LAN . . . . . . 47 Connecting to a wireless LAN . . . . . . . 47 Connecting to a Bluetooth-enabled device . . 48

Chapter 4. You and your computer . . 49 Arranging your workspace . . . . . . . . . . 49

Glare and lighting . . . . . . . . . . . . 49 Air circulation . . . . . . . . . . . . . 49

Electrical outlet locations and cable lengths . 49 Comfort . . . . . . . . . . . . . . . 49

Accessibility information . . . . . . . . . . . 50 Cleaning your computer . . . . . . . . . . . 53 Maintenance . . . . . . . . . . . . . . . 53

Basic maintenance tips . . . . . . . . . 53 Good maintenance practices . . . . . . . 54 Keeping your computer current . . . . . . 54

Moving your computer . . . . . . . . . . . 55

Chapter 5. Security . . . . . . . . . . 57 Locking your computer . . . . . . . . . . . 57

Attaching a padlock . . . . . . . . . . . 57 Attaching a Kensington-style cable lock . . . 58 Attaching a cable lock . . . . . . . . . . 59

Viewing and changing security settings in the Setup Utility program . . . . . . . . . . . . 59 Using passwords and Windows accounts . . . . 59 Using fingerprint authentication . . . . . . . . 60 Using firewalls . . . . . . . . . . . . . . 60 Protecting data against viruses . . . . . . . . 60 Computrace Agent software embedded in firmware . . . . . . . . . . . . . . . . . 61 Trusted Platform Module (TPM) . . . . . . . . 61

Chapter 6. Advanced configuration . . 63 Using the Setup Utility program . . . . . . . . 63

Starting the Setup Utility program . . . . . 63 Enabling or disabling a device . . . . . . . 63 Changing the display language of the Setup Utility program . . . . . . . . . . . . . 63 Enabling or disabling the automatic power-on of your computer . . . . . . . . . . . . 64 Enabling or disabling the ErP LPS compliance mode . . . . . . . . . . . . . . . . 64 Switching between better acoustic and better thermal performance . . . . . . . . . . 65 Enabling or disabling the system to record thermal alert logs . . . . . . . . . . . . 65 Enabling or disabling the configuration change detection . . . . . . . . . . . . . . . 65 Changing the BIOS settings before installing a new operating system . . . . . . . . . . 66 Using the cover presence switch. . . . . . 66 Using BIOS passwords . . . . . . . . . 66 Selecting a startup device . . . . . . . . 68 Exiting the Setup Utility program . . . . . . 69

Configuring RAID. . . . . . . . . . . . . . 69 RAID Level . . . . . . . . . . . . . . 69

Copyright Lenovo 2016 i

Configuring the system BIOS to enable SATA RAID functionality. . . . . . . . . . . . 70 Creating RAID volumes . . . . . . . . . 70 Deleting RAID volumes . . . . . . . . . 70 Resetting disks to non-RAID . . . . . . . 70

Updating and recovering the BIOS . . . . . . . 71 BIOS levels . . . . . . . . . . . . . . 71 Updating the BIOS . . . . . . . . . . . 71 Recovering from a BIOS update failure . . . 71

Chapter 7. Troubleshooting, diagnostics, and recovery . . . . . . 73 Basic procedure for resolving computer problems . . . . . . . . . . . . . . . . . 73 Troubleshooting . . . . . . . . . . . . . . 73

Startup problems . . . . . . . . . . . . 73 Audio problems . . . . . . . . . . . . 74 CD or DVD problems . . . . . . . . . . 75 Intermittent problems . . . . . . . . . . 76 Storage drive problems . . . . . . . . . 76 Networking problems . . . . . . . . . . 77 Performance problems. . . . . . . . . . 79 Serial connector cannot be accessed . . . . 80 My USB connectors cannot be accessed . . 80 Software and driver problems . . . . . . . 80

Diagnostics . . . . . . . . . . . . . . . . 81 Lenovo Solution Center . . . . . . . . . 81 UEFI diagnostic program . . . . . . . . . 81

Recovery information . . . . . . . . . . . . 82 Recovery information for Windows 7 . . . . 82 Recovery information for Windows 10. . . . 83

Chapter 8. Service checkout and symptom-to-FRU index . . . . . . . . 85 Service checkout. . . . . . . . . . . . . . 85

Problem determination tips . . . . . . . . 85 Symptom-to-FRU index . . . . . . . . . . . 86

Hard disk drive boot error . . . . . . . . 86 Power supply problems . . . . . . . . . 87 Beep symptoms . . . . . . . . . . . . 87 POST error codes. . . . . . . . . . . . 88 Miscellaneous error conditions . . . . . . 89 Undetermined problems . . . . . . . . . 91

Chapter 9. Installing or replacing hardware . . . . . . . . . . . . . . . 93 Handling static-sensitive devices . . . . . . . 93 Installing or replacing hardware . . . . . . . . 93

Installing external options . . . . . . . . 93 Removing the computer cover. . . . . . . 94 Removing and reinstalling the front bezel . . 95

Replacing the card reader . . . . . . . . 95 Replacing the power button. . . . . . . . 97 Installing or replacing a PCI card . . . . . . 98 Installing or replacing an M.2 solid-state drive . . . . . . . . . . . . . . . . . 101 Installing or replacing a memory module . . . 104 Installing or replacing an optical drive . . . . 107 Installing or replacing a device in the 5.25-inch flex module . . . . . . . . . . . . . . 110 Installing or replacing a hard disk drive in the front-access storage enclosure . . . . . . 117 Installing or replacing a device in the optical/storage combination enclosure . . . 119 Replacing the battery . . . . . . . . . . 123 Replacing the front audio and USB assembly . . . . . . . . . . . . . . . 124 Replacing the microprocessor . . . . . . . 125 Replacing the system board . . . . . . . 128 Replacing the internal speaker. . . . . . . 131 Replacing the thermal sensor . . . . . . . 133 Replacing the cover presence switch . . . . 134 Replacing the power supply assembly . . . 135 Replacing the heat sink and fan assembly . . 137 Installing or replacing the solid-state drive . . 139 Replacing the primary hard disk drive . . . . 143 Replacing the secondary hard disk drive. . . 144 Replacing the front fan assembly . . . . . 145 Replacing the rear fan assembly . . . . . . 147 Removing or installing the Wi-Fi units . . . . 148 Completing the parts replacement . . . . . 157

Chapter 10. Getting information, help, and service . . . . . . . . . . . . . 159 Information resources . . . . . . . . . . . . 159

Accessing the user guide in various languages. . . . . . . . . . . . . . . 159 Windows help system . . . . . . . . . . 159 Safety and warranty . . . . . . . . . . . 159 Lenovo Web site . . . . . . . . . . . . 159 Lenovo Support Web site. . . . . . . . . 160 Frequently asked questions . . . . . . . . 160

Help and service . . . . . . . . . . . . . . 160 Calling for service. . . . . . . . . . . . 160 Using other services . . . . . . . . . . 161 Purchasing additional services . . . . . . 161

Appendix A. System memory speed . . . . . . . . . . . . . . . . 163

Appendix B. Supplemental information about the Ubuntu operating system . . . . . . . . . . 165

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Appendix C. Regulatory information . . . . . . . . . . . . . 167 Export classification notice . . . . . . . . . . 167 Electronic emissions notices . . . . . . . . . 167

Federal Communications Commission Declaration of Conformity . . . . . . . . 167

Eurasian compliance mark . . . . . . . . . . 169 Brazil audio notice . . . . . . . . . . . . . 169 Mexico wireless-radio compliance information . . 169 Additional regulatory information . . . . . . . 170

Appendix D. WEEE and recycling information . . . . . . . . . . . . . 171 Important WEEE information . . . . . . . . . 171 Recycling information for Japan . . . . . . . . 171 Recycling information for Brazil . . . . . . . . 172 Battery recycling information for Taiwan. . . . . 172

Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . 173

Appendix E. Restriction of Hazardous Substances Directive (RoHS) . . . . 175 European Union RoHS . . . . . . . . . . . 175 China RoHS. . . . . . . . . . . . . . . . 175 Turkish RoHS . . . . . . . . . . . . . . . 175 Ukraine RoHS . . . . . . . . . . . . . . . 176 India RoHS . . . . . . . . . . . . . . . . 176 Taiwan RoHS . . . . . . . . . . . . . . . 176

Appendix F. ENERGY STAR model information . . . . . . . . . . . . . 177

Appendix G. Notices. . . . . . . . . 179 Trademarks . . . . . . . . . . . . . . . . 180

Copyright Lenovo 2016 iii

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About this manual

This manual provides service and reference information for ThinkStation computers listed on the front cover.

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

Copyright Lenovo 2016 v

vi ThinkStation P310 Hardware Maintenance Manual

Chapter 1. Read this first: Important safety information

This chapter contains the safety information that you must be familiar with.

Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac power cord for other devices.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.

General safety Follow these rules to ensure general safety:

Observe good housekeeping in the area of the machines during and after maintenance.

When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back.

Attention:

Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position.

Copyright Lenovo 2016 1

Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.

Keep your tool case away from walk areas so that other people will not trip over it.

Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end.

Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors.

Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.

Reinstall all covers correctly before returning the machine to the customer.

CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

Electrical safety

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

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Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

Disconnect all power before:

Performing a mechanical inspection

Working near power supplies

Removing or installing Field Replaceable Units (FRUs)

Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

If you need to work on a machine that has exposed electrical circuits, observe the following precautions:

Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body.

When using a tester, set the controls correctly and use the approved probe leads and accessories for that tester.

Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

Regularly inspect and maintain your electrical hand tools for safe operational condition.

Do not use worn or broken tools and testers.

Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.

Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.

Do not service the following parts with the power on when they are removed from their normal operating places in a machine:

Power supply units

Pumps

Blowers and fans

Motor generators

and similar units. (This practice ensures correct grounding of the units.)

If an electrical accident occurs:

Use caution; do not become a victim yourself.

Switch off power.

Send another person to get medical aid.

Chapter 1. Read this first: Important safety information 3

Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock).

Explosive hazards, such as a damaged CRT face or bulging capacitor

Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.

b. The power cord should be the appropriate type as specified in the parts listings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

Keep the parts in protective packages until they are inserted into the product.

Avoid contact with other people while handling the part.

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Wear a grounded wrist strap against your skin to eliminate static on your body.

Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.

Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protect against ESD damage.

Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

Use an ESD common ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.

Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages:

English

Arabic

Brazilian/Portuguese

Chinese (simplified)

Chinese (traditional)

French

German

Hebrew

Italian

Korean

Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Chapter 1. Read this first: Important safety information 5

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following tables when installing, moving, or opening covers on this product or attached devices.

To Connect To Disconnect

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

CAUTION: When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not:

Throw or immerse into water

Heat to more than 100C (212F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following:

Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

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18 kg (37 lb) 32 kg (70.5 lb) 55 kg (121.2 lb)

CAUTION: Use safe practices when lifting.

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

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18 kg (37 lb) 32 kg (70.5 lb) 55 kg (121.2 lb)

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PERIGO

A corrente eltrica proveniente de cabos de alimentao, de telefone e de comunicaes perigosa.

Chapter 1. Read this first: Important safety information 9

Para evitar risco de choque eltrico:

No conecte nem desconecte nenhum cabo ou execute instalao, manuteno ou reconfigurao deste produto durante uma tempestade com raios.

Conecte todos os cabos de alimentao a tomadas eltricas corretamente instaladas e aterradas.

Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas.

Quando possvel, utilize apenas uma das mos para conectar ou desconectar cabos de sinal.

Nunca ligue nenhum equipamento quando houver evidncia de fogo, gua ou danos estruturais.

Antes de abrir tampas de dispositivos, desconecte cabos de alimentao, sistemas de telecomunicao, redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de instalao e configurao.

Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos aos dispositivos.

3. Conecte os cabos de sinal aos conectores.

4. Conecte os cabos de alimentao s tomadas.

5. LIGUE os dispositivos.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos de alimentao das tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

CUIDADO:

Ao substituir a bateria de ltio, utilize apenas uma bateria com Nmero de Pea 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um mdulo com uma bateria de ltio, substitua-o apenas por um mdulo do mesmo tipo e do mesmo fabricante. A bateria contm ltio e pode explodir se no for utilizada, manuseada ou descartada de maneira correta.

No:

Jogue ou coloque na gua

Aquea a mais de 100C (212F)

Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra tica ou transmissores) estiverem instalados, observe o seguinte:

No remova as tampas. A remoo das tampas de um produto a laser pode resultar em exposio prejudicial radiao de laser. No existem peas que podem ser consertadas no interior do dispositivo.

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A utilizao de controles ou ajustes ou a execuo de procedimentos diferentes dos especificados aqui pode resultar em exposio prejudicial radiao.

PERIGO

Alguns produtos a laser contm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radiao a laser quando aberto. No olhe diretamente para o feixe a olho nu ou com instrumentos pticos e evite exposio direta ao feixe.

18 kg (37 lb) 32 kg (70.5 lb) 55 kg (121.2 lb)

CUIDADO:

Utilize procedimentos de segurana para levantar equipamentos.

CUIDADO:

O boto de controle de alimentao do dispositivo e o boto para ligar/desligar da fonte de alimentao no desligam a corrente eltrica fornecida ao dispositivo. O dispositivo tambm pode ter mais de um cabo de alimentao. Para remover toda a corrente eltrica do dispositivo, assegure que todos os cabos de alimentao estejam desconectados da fonte de alimentao.

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Chapter 1. Read this first: Important safety information 11

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Chapter 1. Read this first: Important safety information 13

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DANGER

Le courant lectrique provenant de l'alimentation, du tlphone et des cbles de transmission peut prsenter un danger.

Pour viter tout risque de choc lectrique :

Ne manipulez aucun cble et n'effectuez aucune opration d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.

Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement cbl et mis la terre.

Branchez sur des socles de prise de courant correctement cbls tout quipement connect ce produit.

Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou dconnecter les cbles d'interface.

Ne mettez jamais un quipement sous tension en cas d'incendie ou d'inondation, ou en prsence de dommages matriels.

Avant de retirer les carters de l'unit, mettez celle-ci hors tension et dconnectez ses cordons d'alimentation, ainsi que les cbles qui la relient aux rseaux, aux systmes de tlcommunication et aux modems (sauf instruction contraire mentionne dans les procdures d'installation et de configuration).

Lorsque vous installez, que vous dplacez, ou que vous manipulez le prsent produit ou des priphriques qui lui sont raccords, reportez-vous aux instructions ci-dessous pour connecter et dconnecter les diffrents cordons.

Connexion Dconnexion

1. Mettez les units HORS TENSION.

2. Commencez par brancher tous les cordons sur les units.

3. Branchez les cbles d'interface sur des connecteurs.

4. Branchez les cordons d'alimentation sur des prises.

5. Mettez les units SOUS TENSION.

1. Mettez les units HORS TENSION.

2. Dbranchez les cordons d'alimentation des prises.

3. Dbranchez les cbles d'interface des connecteurs.

4. Dbranchez tous les cbles des units.

ATTENTION:

Remplacer la pile au lithium usage par une pile de rfrence identique exclusivement, (rfrence 45C1566), ou suivre les instructions du fabricant qui en dfinit les quivalences. Si votre systme est dot d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le mme fabricant. La pile contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inapproprie.

Ne pas :

la jeter l'eau,

l'exposer des tempratures suprieures 100C,

chercher la rparer ou la dmonter.

Ne pas mettre la pile la poubelle. Pour la mise au rebut, se reporter la rglementation en vigueur.

Chapter 1. Read this first: Important safety information 15

ATTENTION:

Si des produits laser (tels que des units de CD-ROM, de DVD-ROM, des units fibres optiques, ou des metteurs) sont installs, prenez connaissance des informations suivantes :

Ne retirez pas le carter. En ouvrant l'unit de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pice de l'unit n'est rparable.

Pour viter tout risque d'exposition au rayon laser, respectez les consignes de rglage et d'utilisation des commandes, ainsi que les procdures dcrites dans le prsent manuel.

DANGER

Certains produits laser contiennent une diode laser intgre de classe 3A ou 3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez de regarder fixement le faisceau ou del'observer l'aide d'instruments optiques.

18 kg (37 lb) 32 kg (70.5 lb) 55 kg (121.2 lb)

ATTENTION:

Soulevez la machine avec prcaution.

ATTENTION:

L'interrupteur de contrle d'alimentation de l'unit et l'interrupteur dubloc d'alimentation ne coupent pas le courant lectrique alimentantl'unit. En outre, le systme peut tre quip de plusieurs cordonsd'alimentation. Pour mettre l'unit hors tension, vous devez dconnectertous les cordons de la source d'alimentation.

16 ThinkStation P310 Hardware Maintenance Manual

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VORSICHT

An Netz-, Telefon- und Datenleitungen knnen gefhrliche Spannungen anliegen.

Aus Sicherheitsgrnden:

Bei Gewitter an diesem Gert keine Kabel anschlieen oder lsen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchfhren.

Gert nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieen.

Alle angeschlossenen Gerte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlieen.

Die Signalkabel nach Mglichkeit einhndig anschlieen oder lsen, um einen Stromschlag durch Berhren von Oberflchen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

Gerte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebudeschden vorliegen.

Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem ffnen des Gehuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.

Zum Installieren, Transportieren und ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem der folgenden Tabelle anschlieen und abziehen.

Zum Anschlieen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Schlieen Sie erst alle Kabel an die Einheiten an.

3. Schlieen Sie die Signalkabel an die Buchsen an.

4. Schlieen Sie die Netzkabel an die Steckdose an.

5. Schalten Sie die Einheit EIN.

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus den Netzsteckdosen.

3. Ziehen Sie die Signalkabel aus den Buchsen.

4. Ziehen Sie alle Kabel von den Einheiten ab.

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthlt das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthlt Lithium und kann bei unsachgemer Verwendung, Handhabung oder Entsorgung explodieren.

Die Batterie nicht:

mit Wasser in Berhrung bringen.

Chapter 1. Read this first: Important safety information 17

ber 100 C erhitzen.

reparieren oder zerlegen.

Die rtlichen Bestimmungen fr die Entsorgung von Sondermll beachten.

ACHTUNG:

Bei der Installation von Lasergerten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten:

Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergerts knnen gefhrliche Laserstrahlungen freigesetzt werden. Das Gert enthlt keine zu wartenden Teile.

Werden Steuerelemente, Einstellungen oder Durchfhrungen von Prozeduren anders als hier angegeben verwendet, kann gefhrliche Laserstrahlung auftreten.

VORSICHT

Einige Lasergerte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

Laserstrahlung bei geffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden.

18 kg 32 kg 55 kg

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung fr die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung fr die Einheit vollstndig zu unterbrechen, mssen alle zum Gert fhrenden Netzkabel vom Netz getrennt werden.

18 ThinkStation P310 Hardware Maintenance Manual

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Chapter 1. Read this first: Important safety information 19

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20 ThinkStation P310 Hardware Maintenance Manual

PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione pu essere pericolosa.

Per evitare il rischio di scosse elettriche:

Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale.

Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.

Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.

Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.

Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale.

Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.

Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unit collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle unit.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione alla presa.

5. Accendere l'unit.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi di alimentazione dalla presa.

3. Rimuovere i cavi di segnale dai connettori.

4. Rimuovere tutti i cavi dalle unit.

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria contiene litio e pu esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:

Gettare o immergere la batteria nell'acqua

Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive disposizioni e disposizioni locali).

Chapter 1. Read this first: Important safety information 21

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unit DVD-ROM, unit a fibre ottiche o trasmittenti), tener presente quanto segue:

Non rimuovere gli sportelli. L'apertura di un'unit laser pu determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unit non vi sono parti su cui effettuare l'assistenza tecnica.

L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.

PERICOLO

Alcune unit laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l'unit vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio.

18 kg 32 kg 55 kg

ATTENZIONE:

Prestare attenzione nel sollevare l'apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell'alimentazione presente sull'unit e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unit. E' possibile che l'unit disponga di pi cavi di alimentazione. Per disattivare l'alimentazione dall'unit, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.

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22 ThinkStation P310 Hardware Maintenance Manual

Chapter 1. Read this first: Important safety information 23

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PELIGRO

La corriente elctrica procedente de cables de alimentacin, telfonos y cables de comunicacin puede ser peligrosa.

Para evitar el riesgo de descarga elctrica:

No conecte ni desconecte los cables ni realice ninguna tarea de instalacin, mantenimiento o reconfiguracin de este producto durante una tormenta elctrica.

Conecte todos los cables de alimentacin a tomas de corriente debidamente cableadas y conectadas a tierra.

Cualquier equipo que se conecte a este producto tambin debe conectarse a tomas de corriente debidamente cableadas.

Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de seal.

24 ThinkStation P310 Hardware Maintenance Manual

No encienda nunca un equipo cuando hay seales de fuego, agua o daos estructurales.

Desconecte los cables de alimentacin, los sistemas de telecomunicaciones, las redes y los mdems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalacin y configuracin.

Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.

Para conectar Para desconectar

1. APGUELO todo.

2. En primer lugar, conecte todos los cables a los dispositivos.

3. Conecte los cables de seal a los conectores.

4. Enchufe los cables de alimentacin a las tomas de corriente.

5. Encienda el dispositivo.

1. APGUELO todo.

2. En primer lugar, desenchufe los cables de alimentacin de las tomas de corriente.

3. Desconecte los cables de seal de los conectores.

4. Desconecte todos los cables de los dispositivos.

PRECAUCIN:

Cuando sustituya una batera de litio, utilice solamente una batera nmero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un mdulo que contiene una batera de litio, reemplcelo slo con el mismo tipo de mdulo, del mismo fabricante. La batera contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

Arrojarla al agua o sumergirla en ella

Exponerla a temperaturas superiores a 100C (212F)

Repararla o desmontarla

Deshgase de la batera segn especifiquen las leyes o normas locales.

PRECAUCIN:

Cuando haya productos lser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra ptica o transmisores) instalados, tenga en cuenta lo siguiente:

No quite las cubiertas. Si quita las cubiertas del producto lser, podra quedar expuesto a radiacin lser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio tcnico.

Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu, podra exponerse a radiaciones peligrosas.

PELIGRO

Chapter 1. Read this first: Important safety information 25

Algunos productos lser tienen incorporado un diodo lser de clase 3A o clase 3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiacin lser. No mire directamente al rayo lser, ni siquiera con instrumentos pticos, y evite exponerse directamente al rayo lser.

18 kg 32 kg 55 kg

PRECAUCIN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIN:

El botn de control de alimentacin del dispositivo y el interruptor de alimentacin de la fuente de alimentacin no desconectan la corriente elctrica suministrada al dispositivo. Adems, el dispositivo podra tener ms de un cable de alimentacin. Para suprimir toda la corriente elctrica del dispositivo, asegrese de que todos los cables de alimentacin estn desconectados de la toma de corriente.

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26 ThinkStation P310 Hardware Maintenance Manual

Chapter 2. Product overview

This chapter provides information about the following topics:

Hardware locations on page 27

Computer features on page 37

Computer specifications on page 41

Programs on page 41

Hardware locations This section provides information about the locations of your computer hardware.

Note: The computer hardware might look slightly different from the illustrations.

Front view

Figure 1. Front view

1 Optical drive eject/close button 2 USB 3.0 connectors (2)

3 Hard-disk-drive activity indicator 4 Power indicator

5 Power button 6 Microphone connector

7 Headphone connector 8 Card reader

1 Optical drive eject/close button

Used to eject the tray of the optical drive from the drive. After you insert a disc into the tray, press the eject/close button to close the tray.

Copyright Lenovo 2016 27

2 USB 3.0 connector

Used to connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer.

3 Hard-disk-drive activity indicator

Used to indicate the status of the internal storage drives (such as hard disk drives or solid-state drives). When the indicator is on, the storage drives are ready for use, or the data is being transmitted. When the computer is on but the indicator is off, the storage drives do not work properly or other problems occur.

4 Power indicator

When the power indicator is on, the computer is on.

5 Power button

Used to turn on your computer. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds.

6 Microphone connector

Used to connect a microphone to your computer. You can use the microphone to record sounds through speech-recognition software.

7 Headphone connector

Used to connect headphones to your computer.

8 Card reader

Used to insert a supported card-shaped storage medium to read the data on the medium.

28 ThinkStation P310 Hardware Maintenance Manual

Rear view

43

5 6 7 8

/

Figure 2. Rear view

1 Power-cord connector 2 Serial connector

3 VGA connector 4 DisplayPort connectors

5 USB 3.0 connectors (4) 6 USB 2.0 connectors (2)

7 Microphone connector 8 PCI/PCI-Express card area (different cards provide different connectors)

9 Audio line-in connector 10 Optional serial connector

11 Cable-lock slots 12 Padlock loop

13 Audio line-out connector 14 Ethernet connector

15 PS/2 keyboard and mouse connectors (some models) 16 Security-lock slot

Note: A discrete graphics card, network interface card, or audio card might be installed in the Peripheral Component Interconnect (PCI) or PCI Express card area. If such a card is installed, ensure that you use the connectors on the card instead of the corresponding connectors on the computer.

1 Power cord connector (available on some models)

Used to connect the power cord to your computer for power supply.

2 10 Serial connector

Used to connect an external modem, a serial printer, or other devices that use a serial connector.

3 VGA connector

Used to connect a video graphics array (VGA) monitor or other devices that use a VGA connector.

Chapter 2. Product overview 29

4 DisplayPort connector

Used to connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector.

5 USB 3.0 connector

Used to connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer. Connect USB 3.0 devices to the USB 3.0 connector for optimal performance.

6 USB 2.0 connector

Used to connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer.

7 Microphone connector

Used to connect a microphone to your computer when you want to record sound or if you use speech-recognition software.

8 PCI/PCI-Express card area (different cards provide different connectors)

To improve the operating performance of your computer, you can connect PCI/PCI-Express cards into this area. Depending on your computer model, the cards installed in this area might vary.

9 Audio line-in connector

Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.

11 Cable-lock slots (2)

Used to secure a cable lock. For more information, see Attaching a cable lock on page 59.

12 Padlock loop

Used to secure a padlock. For more information, see Attaching a padlock on page 57.

13 Audio line-out connector

Used to send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To attach a stereo system or other external recording device, a cable is connected between the audio line-in connector of the device and the audio line-out connector of the computer.

14 Ethernet connector

Used to connect an Ethernet cable for a local area network (LAN).

Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a Category 5e or better Ethernet cable.

15 PS/2 keyboard connector (available on some models)

Used to connect a keyboard that uses a Personal System/2 (PS/2) keyboard connector.

30 ThinkStation P310 Hardware Maintenance Manual

16 Security-lock slot

Used to secure a Kensington-style cable lock. For more information, see Attaching a Kensington-style cable lock on page 58.

Chapter 2. Product overview 31

Computer components Note: Depending on your computer model, some of the following components might not be available.

Figure 3. Computer components

1 Heat sink and fan assembly 2 Memory module

3 Optical drive (some models) 4 Card reader

5 Front audio and USB assembly 6 Front bezel

7 Front fan assembly (some models) 8 Hard disk drives

9 Graphics card (some models) 10 Cover presence switch (also called intrusion switch) (some models)

11 Rear fan assembly 12 Power supply assembly

Major FRUs and CRUs Figure 4 Major FRUs and CRUs on page 33 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see Removing the computer cover on page 94.

32 ThinkStation P310 Hardware Maintenance Manual

Figure 4. Major FRUs and CRUs

The following table lists the major FRUs shown in Figure 4 Major FRUs and CRUs on page 33 and identifies which FRUs are also self-service CRUs or optional-service CRUs.

Notes:

Self-service CRUs: Parts to be installed or replaced by customer themselves.

Optional-service CRUs: Parts can be installed or replaced by customers or technicians under certain terms of the applicable warranty service type for your country or region.

Non-CRUs: Parts must be installed or replaced only by trained service technicians.

Number FRU description Self-service CRU Optional-service CRU

1 Power supply assembly No Yes

2 Heat sink and fan assembly No Yes

3 Solid-state drive (some models) No Yes

Chapter 2. Product overview 33

Number FRU description Self-service CRU Optional-service CRU

4 Front access storage enclosure (some models) No Yes

5 5.25-inch flex module (some models) No Yes

6 Optical/storage combination enclosure (some models)

No Yes

7 Flex storage enclosure (some models) No Yes

8 Optical drive (some models) Yes No

9 Microprocessor No No

10 Memory modules Yes No

11 Card reader No No

12 Front audio and USB assembly No No

13 Front bezel Yes No

14 Power button No No

15 Thermal sensor (some models) No No

16 Front Wi-Fi antenna (some models) No No

17 Internal speaker No No

18 Front fan assembly (some models) No Yes

19 Hard disk drive or hybrid drive (some models) Yes No

20 System board No No

21 Battery No Yes

22 M.2 solid-state drive adapter (some models) No Yes

23 M.2 solid-state drive (some models) No Yes

24 PCI card (some models) Yes No

25 Wi-Fi card module (some models) No Yes

26 Wi-Fi adapter card (some models) No Yes

27 Rear Wi-Fi antenna (some models) No No

28 Cover presence switch (also called intrusion switch) (some models)

No No

29 Rear fan assembly No Yes

34 ThinkStation P310 Hardware Maintenance Manual

Parts on the system board The following illustration shows the locations of the parts on the system board.

Figure 5. Parts on the system board

1 PS/2 keyboard and mouse connector 2 4-pin power connector

3 Microprocessor 4 Microprocessor fan connector

5 Battery 6 Memory slot 1 (DIMM1)

7 Memory slot 2 (DIMM2) 8 Memory slot 3 (DIMM3)

9 Memory slot 4 (DIMM4) 10 Thermal sensor connector

11 10-pin power connector 12 Hard-disk-drive fan connector

13 4-pin SATA power connectors 14 Thunderbolt connector

15 Parallel connector 16 eSATA connector

17 SATA connectors 18 Power fan connector

19 USB hardware disable header 20 Front bezel connector (for connecting LED indicators and the power button)

21 Front USB 3.0 connector (for connecting USB connectors on the front panel)

22 USB 2.0 connectors (for connecting the front USB 2.0 connector, card reader connector, or Bluetooth connector)

23 Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper

24 Serial (COM2) connector

25 Internal speaker connector 26 Front audio connector

27 PCI Express x1 card slot 2 28 PCI Express x16 card slot (negotiable link width x4, x1)

Chapter 2. Product overview 35

29 PCI Express x1 card slot 1 30 PCI Express x16 card slot (graphic card available on some models)

31 System fan connector 32 Cover presence switch connector (intrusion switch connector)

Internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays.

When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed. Refer to the appropriate section in Chapter 9 Installing or replacing hardware on page 93 for instructions on how to install or replace internal drives for your computer.

The following illustration shows the locations of the drive bays.

Figure 6. Drive-bay locations

1 Primary optical-drive bay (with an optical drive, a flex module, a front-access storage enclosure, a flex storage enclosure, or an optical/storage combination enclosure installed in some models)

2 Secondary optical-drive bay (with an optical drive, a flex module, a front-access storage enclosure, a flex storage enclosure, or an optical/storage combination enclosure installed in some models)

3 Card reader

4 Secondary hard-disk-drive bay (with a hard disk drive, solid-state drive, or hybrid drive installed in some models)

5 Primary hard-disk-drive bay (with a hard disk drive, solid-state drive, or hybrid drive installed in some models)

6 PCI Express card slots (with PCI Express solid-state drives or other PCI cards installed in some models)

36 ThinkStation P310 Hardware Maintenance Manual

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

The following is a sample of the machine type and model label.

/

3 4

Figure 7. Machine type and model label

Computer features For your specific computer model, some features might vary or not apply.

Information about your computer

To view basic information (such as microprocessor and memory information) about your computer, do the following:

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Right-click Computer, and then click Properties.

For Windows 10: Click Settings System About.

To view detailed information about the devices (such as the optical drive and network adapters) on your computer, do the following:

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click Properties.

For Windows 10: Right-click the Start button to open the Start context menu.

Chapter 2. Product overview 37

2. Locate and double-click your device inDevice Manager to view device properties. Type the administrator password or provide confirmation if prompted.

Memory

Your computer supports up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs) and non-ECC UDIMMs.

For more information, see Installing or replacing a memory module on page 104.

Storage drives

Your computer supports the following storage drives:

Card reader

Optical drive (available on some models)

Serial Advanced Technology Attachment (SATA) hard disk drive

SATA hybrid drive (available on some models)

SATA solid-state drive (available on some models)

PCI Express solid-state drive (M.2 solid-state drive) (available on some models)

To view the amount of storage drive space, do the following:

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click Manage.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Disk Management and follow the instructions on the screen.

Video features

Integrated graphics supports the following connectors on your computer:

DisplayPort connector

Video Graphics Array (VGA) connector

Discrete graphics card installed in one of the Peripheral Component Interconnect (PCI) Express x16 graphics card slots (available on some models) (the connectors vary by graphics card)

Audio features

Integrated audio controller supports the following connectors and devices on your computer:

Audio line-in connector

Audio line-out connector

Headphone connector

Internal speaker

Microphone connector

Discrete audio card installed in one of the PCI card slots (available on some models) (the connectors vary by audio card)

Input/Output (I/O) features

100/1000 Mbps Ethernet connector

Serial connectors

38 ThinkStation P310 Hardware Maintenance Manual

Audio connectors

Display connectors

eSATA connector (available on some models)

Institute of Electrical and Electronics Engineers (IEEE) 1394 connector (available on some models)

Personal System/2 (PS/2) keyboard connector (available on some models)

PS/2 mouse connector (available on some models)

USB 2.0 connectors

USB 3.0 connectors

For more information, see Front view on page 27 and Rear view on page 29.

Expansion

Card reader

Hard-disk-drive bays

Memory slots

Optical-drive bays

PCI Express x1 card slots

PCI Express x16 card slot (negotiable link width x4, x1)

PCI Express x16 graphics card slot (graphics card available on some models)

For more information, see Internal drives on page 36 and Parts on the system board on page 35.

Power supply

250-watt automatic 85% voltage-sensing power supply

400-watt automatic 92% voltage-sensing power supply

Wireless features

Depending on your computer model, the following wireless features are supported:

Wireless LAN

Bluetooth

System management features

Ability to store power-on self-test (POST) hardware test results

Desktop Management Interface (DMI)

Desktop Management Interface provides a common path for users to access information about all aspects of a computer. The information includes processor type, installation date, connected printers and other peripherals, power sources, maintenance history, and so on.

ErP LPS compliance mode

The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the consumption of electricity when your computer is in sleep or off mode. For more information, see Enabling or disabling the ErP LPS compliance mode on page 64.

Intelligent Cooling Engine (ICE)

The Intelligent Cooling Engine is a system thermal management solution that enables your computer to run with better thermal and acoustic performance. The ICE function also monitors the thermal performance of your computer to identify thermal problems. For more information, see Switching between better acoustic and better thermal performance on page 65 and Enabling or disabling the system to record thermal alert logs on page 65.

Chapter 2. Product overview 39

Intel Standard Manageability

Intel Standard Manageability is hardware- and firmware-based technology that makes computers easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair.

Intel Active Management Technology (AMT) (available on some models)

Intel Active Management Technology is hardware- and firmware-based technology that makes computers easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair.

Intel Matrix Storage Manager

Intel Matrix Storage Manager is a device driver that provides support for SATA Redundant Array of Independent Disks (RAID) 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance.

Preboot Execution Environment (PXE)

Preboot Execution Environment enables computers to start through a network interface independent of data storage drives (such as hard disk drives) or installed operating systems.

System Management (SM) Basic Input/Output System (BIOS) and SM software

The SMBIOS specification defines data structures and access methods that can be used to read management data stored in the BIOS of a computer.

Wake on LAN

Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message. The message usually is sent by a program running on another computer on the same LAN.

Wake on Ring

Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode.

Windows Management Instrumentation (WMI)

Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification.

Security features

For more information, see Chapter 5 Security on page 57.

Preinstalled operating system

Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

40 ThinkStation P310 Hardware Maintenance Manual

Computer specifications This section lists the physical specifications for your computer.

Dimensions

Width: 175 mm (6.89 inches)

Height: 376 mm (14.80 inches)

Depth: 426 mm (16.77 inches)

Weight

Maximum configuration as shipped: 13 kg (28.66 lb)

Environment

Air temperature:

Operating: from 10C to 35C (50F to 95F)

Storage in original shipping package: from -40C to 60C (-40F to 140F)

Storage without package: from -10C to 60C (14F to 140F)

Humidity:

Operating: 20% to 80% (non-condensing)

Storage: 20% to 90% (non-condensing)

Altitude:

Operating: from -15.2 to 3048 m (-50 to 10 000 ft)

Storage: from -15.2 to 10 668 m (-50 to 35 000 ft)

Electrical input

Input voltage: from 100 V ac to 240 V ac

Input frequency: 50/60 Hz

Programs This section provides information about the programs on your computer.

Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you must install them manually. Then, you can access and use these programs.

To access a program on your computer, do one of the following:

From Windows Search:

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu, and then type the program name into the search box.

For Windows 10: Type the program name into the search box next to the Start button.

2. In the search results, click the name of the desired program to launch the program.

From the Start menu or Control Panel:

1. Depending on your Windows version, do one of the following:

Chapter 2. Product overview 41

For Windows 7: Click the Start button to open the Start menu. If the program name is not displayed, click All Programs to display the program list. Then, click the name of the desired program to launch the program.

For Windows 10: Click the Start button to open the Start menu. Then, click the name of the desired program to launch the program.

2. If the program name is not displayed on the Start menu, access the program from Control Panel.

a. Depending on your Windows version, do one of the following:

For Windows 7: Click Control Panel on the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu, and then click Control Panel.

b. View Control Panel by Large icons or Small icons, and then click the name of the desired program to launch the program.

Installing a program that is ready to be installed (Windows 7 only) On the Windows 7 operating system, to install a program that is ready to be installed, do the following:

1. Open the Lenovo ThinkVantage Tools program. See Accessing a program on your computer on page 41.

2. Click View Tiles to view the program icons.

3. Follow the instructions under grayed-out icons to locate the icon for the desired program. Then, double-click the icon to install the program.

An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system.

Note: Depending on your computer model, some of the following programs might not be available.

Recovery Media (for Windows 7)

The Recovery Media program enables you to restore the contents of the hard disk drive to the factory-default settings.

Fingerprint Manager Pro or ThinkVantage Fingerprint Software (for Windows 7)

The Fingerprint Manager Pro or ThinkVantage Fingerprint Software program enables you to use a fingerprint reader. The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access.

Lenovo Companion (for Windows 10)

Your computers best features and capabilities should be easy to access and understand. With Lenovo Companion, they are. Use Lenovo Companion to do the following:

Optimize your computers performance, monitor your computers health, and manage updates.

Access your user guide, check warranty status, and view accessories customized for your computer.

Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.

Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.

Lenovo Device Experience or Lenovo PC Experience (for Windows 7 and Windows 10)

The Lenovo Device Experience or Lenovo PC Experience program helps you work more easily and securely. The program provides easy access to Lenovo ThinkVantage Tools or Lenovo Tools, important settings and information about your computer, the Lenovo Support Web site, and so on.

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Lenovo ID (for Windows10)

The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo. Such services include online shopping, app download, personalized device support, special promotional offers, Lenovo forums, and so on.

Lenovo Solution Center (for Windows 7 and Windows 10)

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

Lenovo ThinkVantage Tools (for Windows 7)

The Lenovo ThinkVantage Tools provides easy access to various tools to help your work more easily and securely.

Lenovo PowerENGAGE (for Windows 7)

The Lenovo PowerENGAGE program provides power management function.

Rescue and Recovery (for Windows 7)

The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

System Update (for Windows 7)

The System Update program provides regular access to the system updates for your computer, such as device driver updates, software updates, and BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, and then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.

Chapter 2. Product overview 43

44 ThinkStation P310 Hardware Maintenance Manual

Chapter 3. Using your computer

This chapter contains the following topics:

Registering your computer on page 45

Setting the computer volume on page 45

Using a disc on page 45

Connecting to a network on page 47

Registering your computer When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

To register your computer with Lenovo, go to http://www.lenovo.com/register and follow the instructions on the screen.

Setting the computer volume To set the computer volume, do the following:

1. Click the volume icon in the Windows notification area on the taskbar.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.

2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or unmute the speaker.

Using a disc This section provides information about using a disc and the optical drive.

Guidelines about using the optical drive When using the optical drive, follow these guidelines:

Do not place the computer in a location where the drive is exposed to any of the following conditions:

High temperature

High humidity

Excessive dust

Excessive vibration or sudden shock

An inclined surface

Direct sunlight

Do not insert any object other than a disc into the drive.

Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.

Before moving the computer, remove the disc from the drive.

Copyright Lenovo 2016 45

Handling and storing a disc When handling and storing a disc, follow these guidelines:

Hold the disc by its edges. Do not touch the surface of the side that is not labeled.

To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data.

Do not write or stick paper on the disc.

Do not scratch or mark the disc.

Do not place or store the disc in direct sunlight.

Do not use benzene, thinners, or other cleaners to clean the disc.

Do not drop or bend the disc.

Playing and removing a disc To play a disc, do the following:

1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of the drive.

2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.

3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player program starts automatically. For more information, refer to the help system of the disc player program.

To remove a disc from the optical drive, do the following:

1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of the drive.

2. Carefully remove the disc from the tray.

3. Press the eject/close button again or gently push the tray forward to close the tray.

Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency.

Recording a disc If your optical drive supports recording, you can record a disc.

Recording a disc using Windows tools To record a disc using Windows tools, do one of the following:

Burn a disc using the AutoPlay window.

1. Ensure that the disc is played automatically.

a. Click the Start button to open the Start menu.

b. Depending on your Windows version, do one of the following:

For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click AutoPlay.

For Windows 10: Click Settings Devices AutoPlay.

c. Select or turn on Use AutoPlay for all media and devices.

2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.

3. Follow the instructions on the screen.

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Burn a disc using Windows Media Player.

1. Insert a recordable disc into the optical drive that supports recording.

2. Open Windows Media Player. See Accessing a program on your computer on page 41.

3. Follow the instructions on the screen.

Burn a disc from an ISO file.

1. Insert a recordable disc into the optical drive that supports recording.

2. Double-click the ISO file.

3. Follow the instructions on the screen.

Recording a disc using preinstalled programs To record a disc using preinstalled programs, do the following:

1. Insert a recordable disc into the optical drive that supports recording.

2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See Accessing a program on your computer on page 41.

3. Follow the instructions on the screen.

Connecting to a network This section provides information about connecting to a network. If you cannot connect your computer to a network, see Networking problems on page 77.

Connecting to an Ethernet LAN You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Connecting to a wireless LAN You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of radio waves only.

Note: The wireless LAN feature is supported only on some models.

To establish a wireless-LAN connection, do the following:

1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.

2. Click the wireless-network-connection-status icon in the Windows notification area to display available wireless networks.

Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.

3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required information if needed.

Chapter 3. Using your computer 47

Connecting to a Bluetooth-enabled device Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless connection between your computer and another Bluetooth-enabled device within a distance of about 10 m (32.8 ft).

Note: The Bluetooth feature is supported only on some models.

To connect to a Bluetooth-enabled device, do the following:

1. Ensure that the Bluetooth feature on your computer is working and the Bluetooth-enabled device is located within a distance of about 10 m (32.8 ft) from your computer.

2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen.

Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.

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Chapter 4. You and your computer

This chapter contains the following topics:

Arranging your workspace on page 49

Accessibility information on page 50

Cleaning your computer on page 53

Maintenance on page 53

Moving your computer on page 55

Arranging your workspace Arrange your workspace to suit your needs and the kind of work you do. This section provides information about the factors that affect the way you arrange your workspace.

Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible, place the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.

Air circulation Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient. Ensure that the vented air is not blowing on people.

Electrical outlet locations and cable lengths The following factors might determine the final placement of your computer:

Locations of electrical outlets

Length of power cords or power adapters

Length of the cables that are connected to other devices

For more information about power cords or power adapters, see Power cords and power adapters on page 1.

Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference.

Copyright Lenovo 2016 49

Screen position: Keep the screen at a comfortable viewing distance, usually 5161 cm (2024 inches). Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it without twisting your body.

Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture.

Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.

Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.

Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility

Keyboard shortcuts

The following table contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

Keyboard shortcut Function

Windows logo key + U Open Ease of Access Center

Right Shift for eight seconds Turn on or turn off Filter Keys

Shift five times Turn on or turn off Sticky Keys

Num Lock for five seconds Turn on or turn off Toggle Keys

Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys

Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast

For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.

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Ease of Access Center

Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs.

To use Ease of Access Center, do the following:

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click Ease of Access Center.

For Windows 10: Click Settings Ease of Access.

3. Choose the appropriate tool by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the items better.

Narrator

Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as error messages.

On-Screen Keyboard

If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys.

High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.

Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard to control the pointer and type certain key combinations easier.

Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer appearance and make it easier to manage windows with the mouse.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.

To use Speech Recognition, do the following:

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Speech Recognition.

Chapter 4. You and your computer 51

3. Follow the instructions on the screen.

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following:

Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE

Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp

Using the NVDA screen reader: http://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

To adjust the screen resolution, do the following:

1. Right-click a blank area on the desktop.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Screen resolution.

For Windows 10: Click Display settings. On the Display tab, click Advanced display settings.

3. Follow the instructions on the screen.

Note: Setting the resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See Ease of Access Center on page 51.

To change the item size permanently, do the following:

Change the size of all the items on your screen.

1. Right-click a blank area on the desktop.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Screen resolution Make text and other items larger or smaller.

For Windows 10: Click Display settings.

3. Change the item size by following the instructions on the screen.

4. Click Apply. This change will take effect the next time you log in to the operating system.

Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce the text size.

Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

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Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

For more information about the location and function of each connector, see Hardware locations on page 27.

TTY/TDD conversion modem

Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf (TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD telephone. Then, you can type a message on your computer and send it to the telephone.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.

Cleaning your computer CAUTION: Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

Dust buildup compounds problems associated with glare, so remember to clean the screen periodically. Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid glass cleaner and then wipe the screen surface.

Maintenance With appropriate care and maintenance, your computer will serve you reliably. This section provides information about maintaining your computer so that it can keep working in better condition.

Basic maintenance tips Here are some basic points about keeping your computer functioning properly:

Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.

Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.

Keep food and drinks away from all parts of your computer. Food particles and spills might make the keyboard and mouse stick and unusable.

Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard.

Always disconnect a power cord by grasping the plug instead of the cord.

Chapter 4. You and your computer 53

Good maintenance practices By performing a few good maintenance practices, you can maintain good computer performance, protect your data, and be prepared in case of a computer failure.

Empty your recycle bin on a regular basis.

Use the disk defragmentation or disk optimization feature of your operating system occasionally to prevent performance problems caused by an excessive number of fragmented files.

Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.

Back up critical data regularly on removable media memory, such as discs and USB storage devices, and store the removable media in a safe location. The frequency of making backup copies depends on how critical the data is to you or your business.

Back up your data on the storage drive regularly. See Recovery information on page 82.

Keep your computer software, device drivers, and operating system up-to-date. See Keeping your computer current on page 54.

Keep a log book. Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and other issues you might have experienced. The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.

Create Product Recovery discs. See Recovery information on page 82 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

Create rescue media using discs or USB storage devices as early as possible. You can use a rescue medium to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive.

Keeping your computer current In most cases, it is a good practice to have the most up-to-date operating system update patches, software programs, and device drivers. This section provides information about how to get the latest updates for your computer.

Getting the latest system updates To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following:

Use the corresponding Lenovo program to get the system updates, such as device driver updates, software updates, and BIOS updates:

For Windows 7: Use the System Update program.

For Windows 10: Use the Lenovo Companion program.

To open the System Update or Lenovo Companion program, see Accessing a program on your computer on page 41. For more information about using the program, refer to the help system of the program.

Use Windows Update to get the system updates, such as security fixes, new versions of Windows components, and device driver updates.

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click Windows Update.

For Windows 10: Click Settings Update & security Windows Update.

3. Follow the instructions on the screen.

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Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/support.

Moving your computer Before moving your computer, take the following precautions:

1. Back up your data on the storage drive. See Good maintenance practices on page 54.

2. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage.

Moving your computer to another country or region

When you move your computer to another country or region, you must take local electrical standards into consideration. If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.

Chapter 4. You and your computer 55

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Chapter 5. Security

This chapter contains the following topics:

Locking your computer on page 57

Viewing and changing security settings in the Setup Utility program on page 59

Using passwords and Windows accounts on page 59

Using fingerprint authentication on page 60

Using firewalls on page 60

Protecting data against viruses on page 60

Computrace Agent software embedded in firmware on page 61

Trusted Platform Module (TPM) on page 61

Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe.

Attaching a padlock Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed.

Figure 8. Installing a padlock

Copyright Lenovo 2016 57

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with a key or combination depending on the type selected. The cable lock also locks the buttons that are used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support

Figure 9. Kensington-style cable lock

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Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See Rear view on page 29.

To attach a cable lock, do the following:

1. Insert the clip 1 into the cable-lock slot 4 .

2. Pull the cables you want to lock through the dents in the cable lock.

3. Press the clip 2 into the cable-lock slot 3 until it snaps into position.

Figure 10. Installing a cable lock

Viewing and changing security settings in the Setup Utility program To view and change security settings in the Setup Utility program, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Security.

3. Follow the instructions on the right side of the screen to view and change security settings. You can refer to Using the Setup Utility program on page 63 to get basic information about some major security settings.

4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Using passwords and Windows accounts You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and data.

Chapter 5. Security 59

To use BIOS passwords, see Using BIOS passwords on page 66.

To use Windows accounts, do the following:

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Control Panel User Accounts.

For Windows 10: Click Settings Accounts.

3. Follow the instructions on the screen.

Using fingerprint authentication If your keyboard has a fingerprint reader, you can use fingerprint authentication to replace passwords for simple and secure user access. To use fingerprint authentication, first enroll your fingerprints and associate them with your passwords (such as the power-on password, hard disk password, and Windows password). Use the fingerprint reader and the fingerprint program to complete this procedure.

To use fingerprint authentication, do one of the following:

For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see Accessing a program on your computer on page 41. For more information about using the program, refer to the help system of the program.

For Windows 10: Use the fingerprint tool provided by the Windows operating system. Click the Start button to open the Start menu, and then click Settings Accounts Sign-in options. Follow the instructions on the screen.

To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on the Lenovo Support Web site at http://www.lenovo.com/support/keyboards.

Using firewalls A firewall can be hardware, software, or a combination of both depending on the level of security required. Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If your computer is preinstalled with a firewall program, it helps protect against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help system of your firewall program.

To use Windows Firewall, do the following

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Windows Firewall.

3. Follow the instructions on the screen.

Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses.

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

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Note: Virus definition files must be kept up-to-date to guard against new viruses.

For more information about how to use your antivirus software, refer to the help system of your antivirus software.

Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Trusted Platform Module (TPM) TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in your computer.

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Chapter 6. Advanced configuration

This chapter contains the following topics:

Using the Setup Utility program on page 63

Configuring RAID on page 69

Updating and recovering the BIOS on page 71

Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer. This section provides information about only the major configuration settings available in the program.

Note: The operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program To start the Setup Utility program, do the following:

1. Turn on or restart your computer.

2. Before Windows starts up, repeatedly press and release the F1 key until the Setup Utility program opens. If a BIOS password has been set, the Setup Utility program will not open until you enter the correct password. For more information, see Using BIOS passwords on page 66.

Note: For some keyboards, you might need to press Fn+F1 to open the Setup Utility program.

To view and change the configuration settings, follow the instructions on the right side of the screen. The keys used to perform various tasks are displayed at the bottom of the screen.

Enabling or disabling a device This section provides information about how to enable or disable user access to hardware devices (such as USB connectors or storage drives).

To enable or disable a device, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Devices.

3. Select the device you want to enable or disable and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese.

To change the display language of the Setup Utility program, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. From the main interface, locate System Language, and select the display language according to your needs.

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Enabling or disabling the automatic power-on of your computer The Automatic Power On item in the Setup Utility program provides various options for you to make your computer start up automatically.

To enable or disable the Automatic Power On features, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Power Automatic Power On and press Enter.

3. Select the feature you want to enable or disable and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go to: http://www.lenovo.com/ecodeclaration

You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

To enable or disable the ErP LPS compliance mode, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Power Enhanced Power Saving Mode and press Enter.

3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you also need to disable the Wake on LAN feature. See Enabling or disabling the automatic power-on of your computer on page 64.

4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the following:

Press the power button.

Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See Enabling or disabling the automatic power-on of your computer on page 64.

Enable the After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity.

To enable the After Power Loss feature, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Power After Power Loss and press Enter.

3. Select Power On and press Enter.

4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

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Switching between better acoustic and better thermal performance You can adjust the acoustic and thermal performance of your computer through the ICE Performance Mode menu. Two choices are available:

Better Acoustic Performance (default setting): This computer works with less noise at a normal thermal level.

Better Thermal Performance: The computer works at a better thermal level with normal acoustic performance.

To switch between better acoustic performance and better thermal performance, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Power Intelligent Cooling Engine (ICE) and press Enter.

3. Select ICE Performance Mode and press Enter.

4. Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Enabling or disabling the system to record thermal alert logs When the ICE thermal alert feature is enabled, if a critical thermal situation occurs, an alert log is written into the Windows system log. The alert log can help you identify thermal problems, such as malfunctioning fans, abnormally high temperature, or poor cooling performances.

To enable or disable the system to record thermal alert logs, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Power Intelligent Cooling Engine (ICE) and press Enter.

3. Select ICE Thermal Alert and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Enabling or disabling the configuration change detection When the configuration change detection is enabled, if the POST detects configuration changes of some hardware devices (such as storage drives or memory modules), an error message is displayed.

To enable or disable the configuration change detection, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Security Configuration Change Detection and press Enter.

3. Select the desired setting and press Enter.

4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

To bypass the error message and log in to the operating system, do one of the following:

Chapter 6. Advanced configuration 65

Press the F2 key.

Note: For some keyboards, you might need to press Fn+F2 to bypass the error message.

Start and then exit the Setup Utility program. See Starting the Setup Utility program on page 63 and Exiting the Setup Utility program on page 69.

Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

To change the BIOS settings, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. From the Setup Utility program main menu, select Exit OS Optimized Default.

3. Depending on the operating system to be installed, do one of the following:

To install the Windows 10 (64-bit) operating system, select Enabled.

To install an operating system other than Windows 10 (64-bit), select Disabled.

4. Select Yes in the window displayed and press Enter to confirm your selection.

5. To save setting and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Using the cover presence switch The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed.

To use the cover presence switch, enable the cover-presence-switch connector on the system board first. To achieve this, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Security Chassis Intrusion Detection and press Enter.

3. Select Enabled and press Enter.

4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter. The cover-presence-switch connector on the system board is enabled.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To fix the error and log in to the operating system, do the following:

1. Properly install or close your computer cover. See Chapter 9 Installing or replacing hardware on page 93.

2. Start and then exit the Setup Utility program. See Starting the Setup Utility program on page 63 and Exiting the Setup Utility program on page 69.

Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data.

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You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics.

Password types The following types of passwords are available in the Setup Utility program:

Power-on password When a power-on password is set, you are prompted to enter a valid password each time the computer is turned on. The computer cannot be used until the valid password is entered.

Administrator password Setting an administrator password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set an administrator password.

When an administrator password is set, you are prompted to enter a valid password each time you try to access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is entered.

If both the power-on password and administrator password are set, you can enter either password. However, you must use your administrator password to change any configuration settings.

Hard disk password Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive.

Notes:

After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another.

If the hard disk password is forgotten, there is no way to reset the password or recover data from the storage drive.

Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.

Note: The Setup Utility program passwords are not case sensitive.

To set a strong password, consider the following guidelines:

Have at least eight characters in length

Contain at least one alphabetic character and one numeric character

Not be your name or your user name

Not be a common word or a common name

Be significantly different from your previous passwords

Setting, changing, and deleting a password To set, change, or delete a password, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Security.

3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password and press Enter.

4. Follow the instructions on the right side of the screen to set, change, or delete a password.

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Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see Password considerations on page 67.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password.

To erase a lost or forgotten password, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Chapter 9 Installing or replacing hardware on page 93.

3. Locate the Clear CMOS /Recovery jumper on the system board. See Hardware locations on page 27.

4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3).

5. Reinstall the computer cover and connect the power cord. See Chapter 9 Installing or replacing hardware on page 93.

6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power button for approximately five seconds.

7. Repeat step 1 and step 2.

8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

9. Reinstall the computer cover and connect the power cord.

Selecting a startup device If your computer does not start up from a device as expected, you can choose to change the startup device sequence permanently or select a temporary startup device.

Changing the startup device sequence permanently To change the startup device sequence permanently, do the following:

1. Depending on the type of the storage device, do one of the following:

If the storage device is internal, go to step 2.

If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the optical drive.

If the storage device is an external device other than a disc, connect the storage device to the computer.

2. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

3. Select Startup.

4. Follow the instructions on the right side of the screen to change the startup device sequence.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Selecting a temporary startup device Note: Not all discs and storage drives are bootable.

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To select a temporary startup device, do the following:

1. Depending on the type of the storage device, do one of the following:

If the storage device is internal, go to step 2.

If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the optical drive.

If the storage device is an external device other than a disc, connect the storage device to the computer.

2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release the F12 key until Startup Device Menu is displayed.

Note: For some keyboards, you might need to press Fn+F12 to display Startup Device Menu.

3. Select the desired storage device and press Enter. The computer then starts up from the device you select.

If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see Changing the startup device sequence permanently on page 68.

Exiting the Setup Utility program To exit the Setup Utility program, do one of the following:

If you want to save the new settings, press the F10 key. Then, select Yes in the window displayed and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

If you do not want to save the new settings, select Exit Discard Changes and Exit and press Enter. Then, select Yes in the window displayed and press Enter.

Configuring RAID This chapter provides information about how to configure Redundant Array of Independent Disks (RAID) for your computer.

Note: The information about configuring RAID in this chapter is applicable only for a Windows environment. For information about configuring RAID in a Linux environment, contact your Linux software provider.

RAID Level Your computer must have the minimum number of SATA hard disk drives installed for the supported level of RAID below:

RAID Level 0 Striped disk array

Two hard disk drives minimum

Better performance without fault tolerance

RAID Level 1 Mirrored disk array

Two hard disk drives minimum

Improved read performance and 100% redundancy

To install a secondary hard disk drive, refer to Replacing the secondary hard disk drive on page 144.

Chapter 6. Advanced configuration 69

Configuring the system BIOS to enable SATA RAID functionality Note: Use the arrow keys on the keyboard to make selections.

To enable SATA RAID functionality, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 63.

2. Select Devices ATA Drive Setup.

3. Select Configure SATA as and press Enter.

4. Select RAID Mode and press Enter.

5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.

Creating RAID volumes To create RAID volumes, do the following:

1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup.

2. Use the up and down arrow keys to select Create RAID Volume and press Enter.

3. Type a proper RAID Volume name in the Name field and press Tab.

4. Use the arrow keys to select a RAID level in the RAID Level field and press Tab.

5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab.

6. Type a volume size in the Capacity field and press Tab.

7. Press Enter to initiate volume creation.

8. When prompted, press Y to accept the warning message and create the volume.

9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter.

10. Press Y when prompted to confirm the exit.

Deleting RAID volumes To delete RAID volumes, do the following:

1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup.

2. Use the up and down arrow keys to select Delete RAID Volume and press Enter.

3. Use the arrow keys to select the RAID volume to be deleted and press Delete.

4. When prompted, press Y to confirm the deletion of the selected RAID volume. Deleting a RAID volume will reset the hard disk drives to non-RAID.

5. After deleting a RAID volume, you can:

Return to step 2 to delete additional RAID volumes.

See Creating RAID volumes on page 70 for RAID volume creation.

Use the up and down arrow keys to select Exit and press Enter.

Resetting disks to non-RAID To reset your hard disk drives to non-RAID, do the following:

1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup.

2. Use the up and down arrow keys to select Reset Disks to Non-RAID and press Enter.

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3. Use the arrow keys and the space key to mark individual physical hard disk drives to be reset, and then press Enter to complete the selection.

4. When prompted, press Y to confirm the reset action.

5. After resetting your hard disk drives to non-RAID, you can:

See Deleting RAID volumes on page 70 for RAID volume deletion.

See Creating RAID volumes on page 70 for RAID volume creation.

Use the up and down arrow keys to select Exit and press Enter.

Updating and recovering the BIOS The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the hardware components and loads the operating system and other programs.

BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS.

To determine the current Level of BIOS: 1. Start the Setup Utility program. 2. On the Main page, view the information in BIOS Revision Level on the right pane.

Sources for obtaining the latest level BIOS available Lenovo Support Web site: http://www.lenovo.com/support/ Lenovo Customer Support Center Levels 1 and 2 Support

To update the BIOS, see Updating and recovering the BIOS on page 71.

Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. See Changing the BIOS settings before installing a new operating system on page 66.

Updating the BIOS When you install a new program, hardware device, or device driver, you might be informed to update the BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on some models).

To update the BIOS, do the following:

1. Go to http://www.lenovo.com/support.

2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver.

3. Print the installation instructions you download and follow the instructions to update the BIOS.

Note: If you want to update the BIOS from a flash update disc, the installation instructions might not provide the information about how to record the update disc. See Recording a disc on page 46.

Recovering from a BIOS update failure To recover from a BIOS update failure, do the following:

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1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Chapter 9 Installing or replacing hardware on page 93.

3. Locate the Clear CMOS /Recovery jumper on the system board. See Hardware locations on page 27.

4. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.

5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3).

6. Reinstall the parts and cables that were removed.

7. Reinstall the computer cover and reconnect any cables that were disconnected. See Chapter 9 Installing or replacing hardware on page 93.

8. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The recovery process begins. After the recovery process is completed, your computer will shut down automatically.

Note: If the computer does not start up from the disc, select the disc as the startup device. See Selecting a temporary startup device on page 68.

9. Repeat steps 14.

10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

11. Repeat step 6 and step 7. Then, turn on your computer.

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Chapter 7. Troubleshooting, diagnostics, and recovery

This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and recovery information.

Basic procedure for resolving computer problems on page 73

Troubleshooting on page 73

Diagnostics on page 81

Recovery information on page 82

Basic procedure for resolving computer problems It is recommended that you use the following procedure to resolve computer problems you are experiencing:

1. Ensure that:

a. The cables for all connected devices are connected correctly and securely.

b. All connected devices that require ac power are connected to properly grounded, functioning electrical outlets.

c. All connected devices are enabled in the BIOS settings of your computer. See Enabling or disabling a device on page 63.

If these actions do not resolve your problem, continue with the next step.

2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a virus, remove the virus. If the antivirus program does not resolve your problem, continue with the next step.

3. Go to Troubleshooting on page 73 and follow the instructions for the type of problem you are experiencing. If these troubleshooting instructions do not resolve your problem, continue with the next step.

4. Run the diagnostic program. See Diagnostics on page 81. If the diagnostic program does not resolve your problem, continue with the next step.

5. Recover your operating system. See Recovery information on page 82.

6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 10 Getting information, help, and service on page 159.

Troubleshooting Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems This section provides solutions to startup-related problems.

The computer does not start up when you press the power button Solutions: Ensure that:

The power cord is correctly connected to the rear of the computer and to a working electrical outlet.

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If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.

The power indicator on the front of the computer is on.

The computer voltage matches the voltage available at the electrical outlet for your country or region.

The operating system fails to start up Solution: Ensure that the startup sequence includes the device where the operating system resides. Usually, the operating system is on the internal storage drive. For more information, see Changing the startup device sequence permanently on page 68.

Installation of the Windows 7 operating system from an external optical drive or an external USB device fails Solution: Go to https://support.lenovo.com/us/en/documents/ht104142 for more information.

The computer beeps multiple times before the operating system starts up Solution: Ensure that no keys are stuck.

Audio problems This section provides solutions to audio-related problems.

No audio in Windows Solutions:

If you are using powered external speakers that have an On/Off control, ensure that:

The On/Off control is set to the On position.

The speaker power cable is connected to a properly grounded, functional ac electrical outlet.

If your external speakers have a volume control, ensure that the volume is not set too low.

Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers settings are not selected and none of the volume settings is set too low.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.

Some models have a front audio panel you can use to adjust volume. If your computer has a front audio panel, ensure that the volume is not set too low.

Ensure that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer. Most speaker cables are color-coded to match the connector.

Note: When external-speaker or headphone cables are connected to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled. Therefore, you must use the audio connectors on the audio adapter.

Ensure that the program you are running is designed for use in the Microsoft Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound feature. The program must be configured to use SoundBlaster Pro or SoundBlaster emulation.

Ensure that the audio device drivers are correctly installed.

Sound comes only from one external speaker Solutions:

Ensure that the speaker cable is inserted completely into the connector on the computer.

Ensure that the cable that connects the left speaker to the right speaker is securely connected.

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Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly .

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.

CD or DVD problems This section provides solutions to DVD-related problems.

A CD or DVD does not work Solutions:

If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

Ensure that the disc is inserted correctly, with its label up.

Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you know is good. If you cannot read from a known-good disc, you might have a problem with your optical drive or the cabling to your optical drive. Ensure that the power cable and signal cable are securely connected to the drive.

Unable to use a bootable recovery medium, such as the Product Recovery CD, to start your computer Solution: Ensure that the CD or DVD drive is in the startup sequence before the storage drive. Refer to Selecting a temporary startup device on page 68 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

Black screen instead of DVD video Solutions:

Restart the DVD player program.

Try a lower screen resolution or color depth.

Close any open files, and then restart the computer.

DVD movie does not play Solutions:

Ensure that the disc surface is clean and not scratched.

Check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using your computer.

No audio or intermittent audio while playing a DVD movie Solutions:

Check the volume control settings on your computer and on your speakers.

Ensure that the disc surface is clean and not scratched.

Check all cable connections to and from the speakers.

Use the DVD menu for the video to select a different audio track.

Chapter 7. Troubleshooting, diagnostics, and recovery 75

Playback is slow or choppy Solutions:

Disable any background programs, such as AntiVirus or Desktop Themes.

Ensure that video resolution is set to less than 1152 x 864 pixels.

Invalid disc or no disc found message Solutions:

Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

Ensure that video resolution is set to less than 1152 x 864 pixels.

On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled DVD.

Intermittent problems Some problems occur only occasionally and are difficult to repeat.

Solutions:

Ensure that all cables and cords are securely connected to the computer and connected devices.

Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Storage drive problems Select your symptom from the following list:

Some or all storage drives missing from the Setup Utility program on page 76

System not starting up from the correct storage drive or "No Operating System Found" message on page 76

Some or all storage drives missing from the Setup Utility program Solutions:

Ensure that all storage drive signal cables and power cables are connected correctly.

Ensure that your computer is configured correctly to support the storage drives.

If your computer is installed with five SATA storage drives, ensure that the SATA storage drive enablement module (one to five storage drives) is installed.

If your computer is installed with SAS storage drives, ensure that the SAS storage drive enablement module (one to five storage drives) or the LSI MegaRAID SAS adapter is installed.

System not starting up from the correct storage drive or "No Operating System Found" message Solutions:

Ensure that all storage drive signal cables and power cables are connected correctly.

Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to Changing the startup device sequence permanently on page 68.

Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, replace the storage drive. Refer to Chapter 9 Installing or replacing hardware on page 93.

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Networking problems This section provides solutions to networking-related problems.

Ethernet LAN problems

My computer cannot be connected to an Ethernet LAN Solutions:

Connect the cable from the Ethernet connector to the RJ45 connector of the hub.

Enable the Ethernet LAN feature in the Setup Utility program. See Starting the Setup Utility program on page 63. Then, follow the instructions on the screen.

Enable the Ethernet LAN adapter.

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center Change adapter settings.

3. Right-click the Ethernet LAN adapter icon and click Enable.

Update or reinstall the Ethernet LAN driver. See Keeping your computer current on page 54.

Install all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software.

Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might degrade performance, cause data loss, or result in lost connections.

My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur Solution: Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X).

My computer is a Gigabit Ethernet model, but it cannot be connected to the network at 1000 Mbps, but at only 100 Mbps Solutions:

Try another cable.

Set the link partner to auto-negotiate.

Set the switch to be 802.3ab-compliant (gigabit over copper).

The Wake On LAN feature does not work Solution: Enable the Wake On LAN (WOL) feature in the Setup Utility program. See Starting the Setup Utility program on page 63. Then, follow the instructions on the screen.

Wireless LAN problem Note: The wireless LAN feature is supported only on some models.

The wireless LAN feature does not work Solutions:

Enable the wireless LAN feature in the Setup Utility program. See Starting the Setup Utility program on page 63. Then, follow the instructions on the screen.

Chapter 7. Troubleshooting, diagnostics, and recovery 77

For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings Network & Internet Wi-Fi. Turn on the Wi-Fi feature.

Enable the wireless LAN adapter.

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center Change adapter settings.

3. Right-click the wireless LAN adapter icon and click Enable.

Update or reinstall the wireless LAN driver. See Keeping your computer current on page 54.

Bluetooth problems Note: The Bluetooth feature is supported only on some models.

The Bluetooth feature does not work Solutions:

Enable the Bluetooth feature in the Setup Utility program. See Starting the Setup Utility program on page 63. Then, follow the instructions on the screen.

Turn on the Bluetooth radios.

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click Properties.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or provide confirmation if prompted.

3. Right-click the Bluetooth radios under Bluetooth Radios and click Enable.

Enable the Bluetooth adapter.

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center Change adapter settings.

3. Right-click the Bluetooth adapter icon and click Enable.

Update or reinstall the Bluetooth driver. See Keeping your computer current on page 54.

Sound does not come from the Bluetooth headset or headphones Solution: Set the Bluetooth headset or headphones as the default device.

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Right-click the volume icon in the Windows notification area on the taskbar.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See Window help system.

3. Click Playback devices.

4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default.

5. Click OK.

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Performance problems This section provides solutions to performance-related problems of your computer.

Excessive number of fragmented files Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files.

Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours.

1. Close any open programs and windows.

2. Click the Start button to open the Start menu.

3. Depending on your Windows version, do one of the following:

For Windows 7: Click Computer.

For Windows 10: Click File Explorer This PC.

4. Right-click your C drive and then click Properties.

5. Click the Tools tab.

6. Depending on your Windows version, do one of the following:

For Windows 7: Click Defragment now.

For Windows 10: Click Optimize. Select the desired drive and then click Optimize.

7. Follow the instructions on the screen.

Insufficient free storage drive space Solutions: Free up storage drive space.

Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.

Clean up your C drive.

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Computer.

For Windows 10: Click File Explorer This PC.

3. Right-click your C drive and then click Properties.

4. Check the amount of free space, and then click Disk Cleanup.

5. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK.

Turn some Windows features off or remove some unnecessary programs.

1. Depending on your Windows version, do one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Programs and Features.

3. Do one of the following:

To turn some Windows features off, click Turn Windows features on or off. Follow the instructions on the screen.

To remove some unnecessary programs, select the program you want to remove, and then click Uninstall/Change or Uninstall.

Chapter 7. Troubleshooting, diagnostics, and recovery 79

Insufficient free memory space Solutions:

Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing.

Install additional memory modules. See Chapter 9 Installing or replacing hardware on page 93. To purchase memory modules, go to: http://www.lenovo.com

Serial connector cannot be accessed Solutions:

Connect the serial cable to the serial connector on the computer and to the serial device. If the serial device has its own power cord, connect the power cord to a grounded electrical outlet.

Turn on the serial device and keep the device online.

Install any application programs supplied with the serial device. Refer to the documentation that comes with the serial device for more information.

If you added one serial-connector adapter, install the adapter correctly.

My USB connectors cannot be accessed Solutions:

Connect the USB cable from the USB connector to the USB device. If the USB device has its own power cord, connect the power cord to a grounded electrical outlet.

Turn on the USB device and keep the device online.

Install any device drivers or application programs supplied with the USB device. Refer to the documentation that comes with the USB device for more information.

Detach and reconnect the USB connector to reset the USB device.

Software and driver problems This section provides solutions to software- and driver-related problems.

For some programs, dates cannot be sorted in correct order Solution: Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.

Some application programs do not work as expected Solutions:

1. Check whether the problem is caused by an application program.

a. Ensure that the software is compatible with your computer. Refer to the information supplied with the software for more information.

b. Verify that other software works correctly on your computer.

c. Verify that the software you are using works on another computer.

2. If the problem is caused by an application program:

Refer to the printed documentation that comes with the program or the help system of the program.

Update the program. See Keeping your computer current on page 54.

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Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to http://www.lenovo.com/support and follow the instructions on the screen.

A device does not work normally due to device driver problems Solution: Update the device driver. See Keeping your computer current on page 54.

Diagnostics Note: If you are using a Windows operating system other than Windows 7 or Windows 10, go to http://www.lenovo.com/diags for the diagnostics information for your computer.

The diagnostic program is used to test hardware components of your computer. The diagnostic program also can report operating-system-controlled settings that interfere with the correct operation of your computer.

Lenovo Solution Center The Lenovo Solution Center program is the diagnostic program preinstalled on your computer. The program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

To open the Lenovo Solution Center program, see Accessing a program on your computer on page 41. For more information about using the program, refer to the help system of the program.

If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.

To run the UEFI diagnostic program, do the following:

1. Turn on the computer. If the computer cannot be turned on, go to Basic procedure for resolving computer problems on page 73. If an error code is displayed, go to Symptom-to-FRU index on page 86 for error code descriptions and troubleshooting hints.

2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI diagnostic program is displayed.

3. Follow the instructions on the screen to use the diagnostic program.

The options on the main screen are as follows:

Table 1. Items on the main screen of the UEFI diagnostic program

DIAGNOSTICS TOOLS

LCD test

Memory - Quick test

Memory - Extended test

Motherboard test

PCI-e test

Storage - Quick test

System information

Recover bad sectors tool

Generate configuration file

Execute from configuration file

Exit application

Chapter 7. Troubleshooting, diagnostics, and recovery 81

Recovery information This section provides instructions on how to recover your operating system.

Note: If a device does not work normally after recovering the operating system, update the device driver. See Keeping your computer current on page 54.

Recovery information for Windows 7 To recover your Windows 7 operating system, use the following solutions:

Use Windows recovery solutions.

Use System Restore to restore system files and settings to an earlier point.

1. Click the Start button to open the Start menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Recovery Open System Restore.

3. Follow the instructions on the screen.

Use the Windows recovery environment by doing one of the following:

After several consecutive failed boot attempts, the Windows recovery environment might start automatically. Follow the instructions on the screen to choose the appropriate recovery solution.

Turn on or restart your computer. Then, repeatedly press and release the F8 key until the Advanced Boot Options window opens. Select Repair Your Computer, press Enter, and follow the instructions on the screen to choose the appropriate recovery solution.

Note: For some keyboards, you might need to press Fn+F8 to open the Advanced Boot Options window.

Use the Rescue and Recovery program to restore the storage drive from a backup, or restore the C drive to the factory-default settings.

Notes:

Depending on your computer model, the Rescue and Recovery program might not be available unless you installed it manually earlier.

If you use the Rescue and Recovery program to restore the storage drive from a backup, ensure that you backed up your data earlier with the program.

To use the Rescue and Recovery program, do one of the following:

Open the Rescue and Recovery program. See Accessing a program on your computer on page 41. For more information about using the program, refer to the help system of the program.

Open the Rescue and Recovery workspace.

1. Turn off your computer. Press and hold the Enter key and then turn on the computer. Release the Enter key when Startup Interrupt Menu is displayed. Then, press F11 to open the Rescue and Recovery workspace.

2. If the Rescue and Recovery workspace fails to open, use the rescue medium you created earlier to resolve the problem. Select the rescue medium as the startup device. See Selecting a temporary startup device on page 68. When the rescue medium starts, the Rescue and Recovery workspace opens. Follow the instructions on the screen.

Use the recovery medium you created earlier with the Create Recovery Media program to restore only the C drive or the entire storage drive to the factory-default settings.

Note: To create a recovery medium, see Good maintenance practices on page 54.

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1. Select the recovery medium as the startup device. See Selecting a temporary startup device on page 68.

2. Follow the instructions on the screen to choose the appropriate recovery solution.

Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings.

If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.

If your computer does not come with the recovery disc set, contact the Lenovo Customer Support Center to order a recovery disc set. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.

Recovery information for Windows 10 To recover your Windows 10 operating system, use the following solutions:

Use Windows recovery solutions.

Use recovery solutions in Windows Settings.

1. Click the Start button to open the Start menu.

2. Click Settings Update & security Recovery.

3. Choose the appropriate recovery solution by following the instructions on the screen.

Use System Restore to restore system files and settings to an earlier point.

1. Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Recovery Open System Restore.

3. Follow the instructions on the screen.

Use the File History tool to restore your files from a backup.

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool.

1. Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click File History Restore personal files.

3. Follow the instructions on the screen.

Use the Windows recovery environment by doing one of the following:

After several consecutive failed boot attempts, the Windows recovery environment might start automatically. Follow the instructions on the screen to choose the appropriate recovery solution.

Select the recovery medium you created earlier with the Windows tool as the startup device. See Selecting a temporary startup device on page 68. Then, follow the instructions on the screen to choose the appropriate recovery solution.

Note: To create a recovery medium, see Good maintenance practices on page 54.

Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.

If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.

If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.

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Chapter 8. Service checkout and symptom-to-FRU index

This chapter provides information about general service checkout and symptom-to-FRU index.

Service checkout Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by a program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information about how to determine and obtain the latest level BIOS, see BIOS levels on page 71.

Use the following procedure to help determine the cause of the problem:

1. Turn off the computer and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Power-on all external devices.

5. Power-on the computer. Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6 on page 85.

If you do receive the correct response, proceed to step 7 on page 85.

6. Look at the following conditions and follow the instructions:

If you hear beep codes during POST, go to Beep symptoms on page 87.

If the computer displays a POST error, go to POST error codes on page 88.

If the computer hangs and no error is displayed, continue at step 7 on page 85.

7. Run the Diagnostic programs. See Diagnostics on page 81.

If you receive an error, replace the part that the diagnostic program calls out.

If the test stops and you cannot continue, replace the last device tested.

Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

Machine type and model

Processor or hard disk drive upgrades

Failure symptom

Do diagnostics indicate a failure?

What, when, where, single, or multiple systems?

Copyright Lenovo 2016 85

Is the failure repeatable?

Has this configuration ever worked?

If it has been working, what changes were made prior to it failing?

Is this the original reported failure?

Diagnostics version

Type and version level

Hardware configuration

Print (print screen) configuration currently in use

BIOS level

Operating system software

Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostic Diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operating system control files

Comparing the configuration and software set-up between working and non-working systems will often lead to problem resolution.

Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Service checkout on page 85. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to Undetermined problems on page 91.

Notes:

The Symptom-to-FRU index is not specific to any machine type and are applicable to all ThinkStation computers.

If you have both an error message and an incorrect audio response, diagnose the error message first.

If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error A hard disk drive boot error can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

Check the configuration and ensure the start-up drive is in the boot sequence.

No operating system installed on the boot drive. Install an operating system on the boot drive.

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Error FRU/Action

The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk drive.

2. Using the operating system programs, format the hard disk drive.

The drive is defective. Replace the hard disk drive.

Power supply problems If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

Power cord

On/Off switch connector

On/Off switch power supply connector

System board power supply connectors

Microprocessor(s) connection

Reseat connectors

Check the power cord for continuity. Power cord

Check the power-on switch for continuity. Power-on switch

Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

The following table describes the beep symptoms.

Beep symptom FRU/Action

2 short beeps: common POST error Common POST error code. See the detailed failure information in POST error codes on page 88.

3 short and 1 long beeps: DRAM memory error Perform the following actions in order:

1. Make sure that the memory modules are properly seated in the memory slots.

2. Replace the memory modules.

3. Replace the system board (for trained service personnel only).

4 long beeps: insufficient shadow RAM resources for option ROM (error code: 8998) or PCIe/PCI MMIO (memory mapped input/output) resources (error code: 8999)

See the detailed failure information in POST error codes on page 88.

2 long and 3 short beeps: graphics card error Perform the following actions in order:

1. Make sure that the graphics cards are properly seated in the slots.

2. Replace the graphics cards.

3. Replace the system board (for trained service personnel only).

Chapter 8. Service checkout and symptom-to-FRU index 87

POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations:

Some basic system-board operations

Memory operation

Video operation

Whether the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem might cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time.

Error code POST error message Description/Action

0135 CPU fan failure System fan failure Power fan failure Front fan failure Rear fan failure Auxiliary fan failure ODD fan failure

This error message is displayed when a fan fails and the system might be overheating.

Press F10 to exit.

0211 Keyboard not found This error message is displayed when no keyboard is detected.

0164 Memory size decreased This error message is displayed when the memory size is decreased.

Press F10 to exit.

1762 SATA device configuration change has occurred

This error message is displayed when a hard disk drive change or an optical drive change has been made.

Press F10 to exit.

1820 More than one external fingerprint reader is attached. Turn off and remove all but the reader that you set up within your main operating system.

This error message is displayed when more than one external fingerprint reader is connected to the computer.

Turn off and remove all but the reader that you set up within your main operating system.

1962 No operating system found. Boot sequence will automatically repeat.

This error occurs only after the POST is completed.

Press any key to repeat boot sequence.

8998 Not enough shadow RAM resources for OPTION ROM, not all devices initialized. Suggest removing some add-on cards, or change to UEFI mode in BIOS setup.

This error message is displayed when the shadow RAM resources for option ROM are insufficient.

If the legacy option ROM is insufficient, remove some add-in cards. For the system that supports UEFI,

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set UEFI as the first priority or disable CSM in BIOS setup.

8999 Not enough PCIe/PCI MMIO resources. Currently only one video card is enabled. Please remove some PCIe cards, or enter BIOS Setup and enable Above 4GB Decode

This error message is displayed when the PCIe/PCI MMIO (memory mapped input/output) resources are insufficient.

For the 32-bit operating system, remove some add-in cards. For the 64-bit operating system, enable Above 4 GB Decode in BIOS setup.

Miscellaneous error conditions Message/Symptom FRU/Action

Changing display colors Display/Monitor

Computer will not power-off. See Hard disk drive boot error on page 86.

1. Power Switch

2. System Board

3. Riser card, if installed.

Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette.

2. Ensure that network adapter is enabled for RPL.

3. Network adapter (Advise network administrator of new MAC address)

Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter.

2. Ensure that the operating system settings are set to enable Wake on LAN.

3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see Starting the Setup Utility program on page 63)

4. Ensure network administrator is using correct MAC address.

5. Ensure no interrupt or I/O address conflicts.

6. Network adapter (advise network administrator of new MAC address)

Dead computer. See Hard disk drive boot error on page 86.

1. Power Supply

2. System Board

Diskette drive in-use light remains on or does not light when drive is active.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Blank screen except for flashing cursor. 1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

Incorrect memory size during POST 1. Run the Memory tests.

2. Memory Module

3. System Board

Chapter 8. Service checkout and symptom-to-FRU index 89

Message/Symptom FRU/Action

"Insert a Diskette" icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive.

1. System Board

2. Diskette Drive Cable

3. Network Adapter

Intensity or color varies from left to right of characters and color bars

1. Display

2. Video adapter (if present)

3. System Board

No power or fan not running 1. See Hard disk drive boot error on page 86.

Non-system disk or disk error-type message with a known-good diagnostic diskette.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above (including blank or illegible display)

1. Display

2. System Board

Power-on indicator or hard disk drive in-use light not on, but computer works correctly

1. Power switch/LED assembly

2. System Board

Printer problems 1. Printer

2. System Board

Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive

1. Run the Setup Utility program and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard disk.

1. If network administrator is using LCCM Hybrid RPL, check startup sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server 1. Check startup sequence.

2. Check the network adapter LED status.

Serial or parallel connector device failure (system board connector)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel connector device failure (adapter connector)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work 1. Keyboard

2. Keyboard Cable

3. System Board

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Undetermined problems This section provides instructions on how to find out the failing devices or adapters.

1. Turn off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

c. Memory modules

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Power-on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board. See Replacing the system board on page 128.

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Chapter 9. Installing or replacing hardware

This chapter contains the following topics:

Handling static-sensitive devices on page 93

Installing or replacing hardware on page 93

Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity damage:

Limit your movement. Movement can cause static electricity to build up around you.

Always handle options and other computer components carefully. Handle PCI/PCI-Express cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

Prevent others from touching the options and other computer components.

Touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the package and your body before you install or replace a new part.

When possible, remove the new part from the static-protective package, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

Do not place the part on the computer cover or other metal surface.

Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer. You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware.

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Notes:

Depending on your computer model, some of the hardware parts in this section might not be available.

Use computer parts provided only by Lenovo.

When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

Installing external options You can connect external options to your computer, such as external speakers, a printer, or a scanner. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see Front view on page 27 and Rear view on page 29 to identify the

Copyright Lenovo 2016 93

required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

CAUTION:

Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

To remove the computer cover, do the following:

1. Remove any media from the drives and turn off all attached devices and the computer.

2. Disconnect all power cords from electrical outlets.

3. Disconnect the power cord, Input/Output cables, and any other cables that are connected to the computer. See Front view on page 27 and Rear view on page 29.

4. Unlock any locking device that secures the computer cover. See Attaching a padlock on page 57.

5. Remove the two screws that secure the computer cover.

6. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover.

Figure 11. Removing the computer cover

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Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To remove and reinstall the front bezel, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Release the three plastic tabs on the left side and pivot the front bezel outward to remove it from the computer.

Figure 12. Removing the front bezel

4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis. Then pivot the front bezel inwards until it snaps into position on the left side.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the card reader Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

To replace the card reader, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

Chapter 9. Installing or replacing hardware 95

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. Locate the card reader. See Computer components on page 32.

5. Disconnect the card reader cable from the system board. See Parts on the system board on page 35.

6. Remove the front audio and USB assembly. See Replacing the front audio and USB assembly on page 124.

7. Remove the two screws that secure the card reader. Then carefully pull out the card reader from the rear of the front audio and USB assembly.

Figure 13. Removing the card reader

8. Install the new card reader into the card reader slot from the rear of the front audio and USB assembly. Then install the two screws to secure the card reader.

Note: Carefully handle the card reader by its edges.

Figure 14. Installing the new card reader

9. Install the front audio and USB assembly into the chassis. See Replacing the front audio and USB assembly on page 124.

10. Connect the card reader cable to a USB 2.0 connector on the system board. See Parts on the system board on page 35.

11. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 95.

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What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the power button Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

To replace the power button, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. Locate the power button. See Computer components on page 32.

5. Disconnect the power button cable from the power button connector on the system board. See Parts on the system board on page 35.

6. Remove the screw that secures the power button to the front bezel. Then, remove the power button from the front bezel.

Figure 15. Removing the power button

Chapter 9. Installing or replacing hardware 97

7. Position the new power button so that the screw hole in the power button is aligned with the corresponding hole in the front bezel. Then install the screw to secure the power button to the front bezel.

Figure 16. Installing the power button

8. Connect the power button cable to the power button connector on the system board. See Parts on the system board on page 35.

9. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 95.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Your computer has two PCI Express x1 card slots, one PCI Express x16 card slot (negotiable link width x4, x1), and one PCI Express x16 graphics card slot (graphics card available on some models).

To install or replace a PCI card, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

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3. At the rear of the computer, press the release button 1 to open the card latch 2 .

Figure 17. Opening the PCI card latch

Chapter 9. Installing or replacing hardware 99

4. Depending on whether you are installing or replacing a PCI card, do one of the following:

If you are installing a PCI card, remove the appropriate metal slot cover.

If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot.

Figure 18. Removing a PCI card

Notes:

a. The card fits tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.

b. If the card is held in place by a retaining latch, disengage the card retaining latch on the PCI card slot. Then grasp the card and gently pull it out of the slot.

Figure 19. Disengaging the card retaining latch

5. Remove the new PCI card from its static-protective package.

6. Install the new card into the appropriate slot on the system board. See Parts on the system board on page 35.

Note: If you are installing a PCI Express x16 graphics card, ensure that the memory-slot retaining clips are closed before you install the card to avoid any interference during the installation.

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7. Pivot the card latch to the closed position to secure the PCI card.

Figure 20. Installing a PCI card

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing an M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To install or replace an M.2 solid-state drive, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Lay the computer on its side for easier access to the system board.

4. Depending on whether you are installing or replacing an M.2 solid-state drive, do one of the following:

If you are replacing an M.2 solid-state drive, do the following:

a. Locate and remove the M.2 solid-state drive adapter. See Installing or replacing a PCI card on page 98.

Chapter 9. Installing or replacing hardware 101

b. The heat sink is secured by two mounting studs. Pinch the clips of the studs inward 1 and push the studs upward 2 to release the heat sink. Then, lift the heat sink off the M.2 solid-state drive adapter 3 .

Figure 21. Removing the heat sink from the M.2 solid-state drive adapter

c. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of the M.2 slot.

Figure 22. Removing the M.2 solid-state drive

If you are installing an M.2 solid-state drive, pull outward the handle of the retention latch in the M.2 solid-state drive adapter.

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5. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter.

Figure 23. Installing the thermal pad

6. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into the hole to secure the new drive.

Figure 24. Installing the M.2 solid-state drive

Chapter 9. Installing or replacing hardware 103

7. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting studs downward to secure the heat sink to the adapter.

Figure 25. Installing the heat sink

8. Install the M.2 solid-state drive adapter into the appropriate PCI Express card slot on the system board. See Installing or replacing a PCI card on page 98.

Note: It is recommended that you install the M.2 solid-state drive adapter into the PCI Express x16 card slot. See Parts on the system board on page 35.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Your computer has four memory slots for installing or replacing DDR4 UDIMMs that provide up to a maximum of 64 GB system memory. When installing or replacing a memory module, use 4 GB, 8 GB, or 16 GB DDR4 UDIMMs in any combination up to a maximum of 64 GB. Do not mix ECC UDIMMs and non-ECC UDIMMs within the same system.

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Install memory modules in the numerical order as shown. The numbers 1, 2, 3, and 4 indicate the installation sequence.

Figure 26. Memory module installationorder

To install or replace a memory module, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Lay the computer on its side for easier access to the system board.

4. Locate the memory slots. See Parts on the system board on page 35.

5. Remove any parts that might prevent your access to the memory slots. Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory slots. See Installing or replacing a PCI card on page 98.

6. Depending on whether you are installing or replacing a memory module, do one of the following:

Chapter 9. Installing or replacing hardware 105

If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot.

Figure 27. Removing a memory module

If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.

Figure 28. Opening the retaining clips

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7. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory module is aligned with the key 2 in the slot. Push the memory module straight down into the slot until the retaining clips completely close.

Figure 29. Installing a memory module

8. Reinstall the PCI Express x16 graphics card if you have removed it.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing an optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Note: For some computer models, the optical drive bay might be installed with a device such as an optical drive, a 5.25-inch flex module, a flex storage enclosure, a front-access storage enclosure, or an optical/storage combination enclosure.

To install or replace an optical drive, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. If you are installing an optical drive, do the following:

a. Remove the metal static shield from the desired drive bay.

Chapter 9. Installing or replacing hardware 107

b. Locate the optical drive retainer from the left side of the computer. Push the retainer downwards to unlock the retainer. Then lift the retainer out of the chassis.

Figure 30. Removing the optical drive retainer from the computer

If you are replacing an optical drive, do the following:

a. Disconnect cables from the rear of the optical drive, press the release button 1 , and then slide the optical drive out of the chassis.

Figure 31. Removing the optical drive

b. Remove the optical drive retainer from the left side of the optical drive.

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5. Install the optical drive retainer onto the left side of the new optical drive.

Figure 32. Installing the optical drive retainer

6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position.

Figure 33. Installing the optical drive

7. Connect the cables to the rear of the new optical drive.

Figure 34. Connecting the cables to the rear of the new optical drive

8. If you are installing a new optical drive, remove the plastic panel in the front bezel for the desired drive bay.

What to do next:

To work with another piece of hardware, go to the appropriate section.

Chapter 9. Installing or replacing hardware 109

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a device in the 5.25-inch flex module Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

A 5.25-inch flex module might be equipped with some or all of the following components:

Slim optical drive

Card reader

eSATA connector

IEEE 1394 connector

Installing or replacing a device in the 5.25-inch flex module involves the following operations:

Installing or replacing a slim optical drive in the flex module on page 110

Installing or replacing a card reader in the flex module on page 113

Installing or replacing an eSATA connector or IEEE 1394 connector in the flex module on page 115

Installing or replacing a slim optical drive in the flex module To install or replace a slim optical drive in the flex module, do the following:

1. Remove the flex module out of the chassis. See Installing or replacing an optical drive on page 107.

2. Lift the clip on the rear of the flex module and slide the flex module cover to the rear to remove the cover.

Figure 35. Removing the flex module cover

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3. If you are installing a new slim optical drive, press the two metal clips 1 to remove the plastic clip with the two screws as shown. Remove the two screws and then go to step 4.

Figure 36. Removing the plastic clip with the two screws

If you are replacing an old slim optical drive, do the following:

a. Press the button as shown to remove the slim optical drive from the flex module.

Figure 37. Removing the slim optical drive from the flex module

b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive.

Figure 38. Removing the plastic clip from the slim optical drive

Chapter 9. Installing or replacing hardware 111

4. Install the two screws to secure the plastic clip on the rear of the new slim optical drive.

Figure 39. Installing the plastic clip to the slim optical drive

5. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position.

Figure 40. Installing the slim optical drive in the flex module

6. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover engage the rails on the flex module. Then, push the cover to the front until it snaps into position.

Figure 41. Reinstalling the flex module cover

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What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a card reader in the flex module To install or replace a card reader in the flex module, do the following:

1. Remove the flex module out of the chassis. See Installing or replacing an optical drive on page 107.

2. Lift the clip on the rear of the flex module and slide the flex module cover to the rear to remove the cover.

Figure 42. Removing the flex module cover

3. If you are replacing a card reader, do the following:

a. Disconnect the card reader cable from the system board. See Parts on the system board on page 35.

b. Pull the clip as shown to remove the card reader with its retaining bracket out of the flex module.

Figure 43. Removing the card reader from the flex module

Chapter 9. Installing or replacing hardware 113

c. Flex the four clips on the sides of the card-reader retaining bracket to remove the card reader from the bracket.

Figure 44. Removing the card reader from the card-reader retaining bracket

4. To install a new card reader into the card-reader retaining bracket, align the four holes in the card reader with the corresponding studs on the bracket. Press the new card reader downward until it snaps into position.

Figure 45. Installing the card reader into the card-reader retaining bracket

5. Note the orientation of the new card reader and route the card reader cable into the cable clip. Hold the clip on the card-reader retaining bracket to insert the new card reader into the card-reader slot in the flex module. Ensure that the card reader snaps into position.

Figure 46. Installing the card reader in the flex module

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6. Position the flex module cover on the flex module. Ensure that gthe rail guides on the bottom of the cover engage the rails on the flex module. Then, push the cover to the front until it snaps into position.

Figure 47. Reinstalling the flex module cover

7. Connect the card reader cable to the USB 2.0 connector on the system board. See Parts on the system board on page 35.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing an eSATA connector or IEEE 1394 connector in the flex module To install or replace an eSATA connector or IEEE 1394 connector in the flex module, do the following:

1. Remove the flex module out of the chassis. See Installing or replacing an optical drive on page 107.

2. Lift the clip on the rear of the flex module and slide the flex module cover to the rear to remove the cover.

Figure 48. Removing the flex module cover

3. If you are replacing an eSATA connector or IEEE 1394 connector, do the following:

a. Disconnect the eSATA connector or IEEE 1394 connector cable from the system board. See Parts on the system board on page 35.

Chapter 9. Installing or replacing hardware 115

b. Press the two clips toward each other as shown and then pull the eSATA connector or IEEE 1394 connector out of the flex module.

Figure 49. Removing the eSATA connector or IEEE 1394 connector from the flex module

4. Note the orientation of the eSATA connector or IEEE 1394 connector and route the eSATA connector or IEEE 1394 connector cable into the cable clip.

5. Place the eSATA connector or IEEE 1394 connector into the metal retainer. Then insert the eSATA connector or IEEE 1394 connector into the corresponding slot in the flex module as shown.

Figure 50. Installing the eSATA connector or IEEE 1394 connector in the flex module

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6. Position the flex module cover on the flex module so that the rail guides on the bottom of the cover engage the rails on the flex module. Then, push the cover to the front until it snaps into position.

Figure 51. Reinstalling the flex module cover

7. Connect the eSATA connector or IEEE 1394 connector cable to the corresponding connector on the system board. See Parts on the system board on page 35.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a hard disk drive in the front-access storage enclosure Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

You can install or replace a hard disk drive in the front-access storage enclosure. The hard disk drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer.

The hard disk drive in the front-access storage enclosure is hot-swappable only when the following requirements are met:

The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the system board. To verify the cable connection, see Removing the computer cover on page 94 and Parts on the system board on page 35 for more information.

The operating system of your computer does not reside on the hard disk drive installed in the front-access storage enclosure.

Attention: If any of the above requirements are not met, do not install or replace the hard disk drive when the computer is turned on. Otherwise, data on the hard disk drive might get damaged.

To install or replace a hard disk drive in the front-access storage enclosure, do the following:

1. Before replacing an old hard disk drive, safely eject the old hard disk drive from the operating system first. For more information, see the Windows help system.

Chapter 9. Installing or replacing hardware 117

2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure cover.

a

Figure 52. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-access storage enclosure.

Figure 53. Removing the hard disk drive from the front-access storage enclosure

4. Flex both sides of the bracket to remove the hard disk drive from the bracket.

Figure 54. Removing the hard disk drive from the bracket

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5. Flex both sides of the bracket and align pins 1 on the bracket with the corresponding holes in the new hard disk drive. Do not touch the circuit board on the hard disk drive.

Note: Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.

Figure 55. Installing the hard disk drive into the bracket

6. Slide the bracket with the new hard disk drive into the front-access storage enclosure until it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.

Figure 56. Installing the hard-disk-drive bracket

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a device in the optical/storage combination enclosure Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

An optical/storage combination enclosure might be equipped with one or both of the following components:

Slim optical drive

Chapter 9. Installing or replacing hardware 119

Hard disk drive

Installing or replacing a device in the optical/storage combination enclosure involves the following operations:

Installing or replacing a slim optical drive in the optical/storage combination enclosure on page 120

Installing or replacing a hard disk drive in the optical/storage combination enclosure on page 121

Note: For a flex storage enclosure, the information about installing or replacing a hard disk drive also applies.

Installing or replacing a slim optical drive in the optical/storage combination enclosure To install or replace a slim optical drive in the optical/storage combination enclosure, do the following:

1. Slide the enclosure out of the chassis. See Installing or replacing an optical drive on page 107.

2. If you are replacing an old slim optical drive, press the clip through the hole in the top of the enclosure as shown and push forward the slim optical drive. Then, slide the slim optical drive out of the enclosure.

Figure 57. Removing the slim optical drive from the enclosure

3. Insert a new slim optical drive into the enclosure until you hear a click. The slim optical drive is secured in place.

Figure 58. Installing the slim optical drive in the enclosure

What to do next:

To work with another piece of hardware, go to the appropriate section.

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To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing a hard disk drive in the optical/storage combination enclosure To install or replace a hard disk drive in the optical/storage combination enclosure, do the following:

1. Slide the enclosure out of the chassis. See Installing or replacing an optical drive on page 107.

2. Pinch the two clips toward each other as shown to open the rear cover of the enclosure.

Figure 59. Opening the enclosure from the rear

3. If you are replacing an old hard disk drive, do the following:

a. Slide the hard disk drive out of the rear of the enclosure.

Figure 60. Removing the hard disk drive from the rear

b. Flex two sides of the blue bracket to remove the hard disk drive from the bracket.

Chapter 9. Installing or replacing hardware 121

4. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.

Figure 61. Installing the hard disk drive into the bracket

5. Slide the new hard disk drive into the enclosure from the rear until it snaps into position.

Figure 62. Installing the hard disk drive into the enclosure

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6. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place.

Figure 63. Pivoting the rear cover inward

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Your computer has a special type of memory that maintains the date, time, and settings for built-in features. A battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to the Lithium coin cell battery notice in the Safety, Warranty, and Setup Guide for information about replacing and disposing of the battery.

To replace the battery, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the battery. See Parts on the system board on page 35.

Chapter 9. Installing or replacing hardware 123

4. Remove the old battery.

Figure 64. Removing the old battery

5. Install a new battery.

Figure 65. Installing a new battery

6. Reinstall the computer cover and connect the cables. See Completing the parts replacement on page 157.

Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery.

7. Turn on the computer and all attached devices.

8. Use the Setup Utility program to set the date, time, and any passwords. See Using the Setup Utility program on page 63.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To replace the front audio and USB assembly, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. Locate the front audio and USB assembly. See Computer components on page 32.

5. Note the cable routing and connection. Then, disconnect the front audio and USB assembly cables from the system board. See Parts on the system board on page 35.

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6. Remove the screw that secures the front audio and USB assembly. Slide the front audio and USB assembly to the right as shown to remove it from the chassis.

Figure 66. Removing the front audio and USB assembly

7. Route the cables of the new front audio and USB assembly through the corresponding square hole in the front of the chassis. Then position the new front audio and USB assembly into the chassis and slide it to the left as shown. Install the screw to secure the new front audio and USB assembly in place.

Figure 67. Installing the front audio and USB assembly

8. Connect the cables of the new front audio and USB assembly to the front audio connector and the front USB 3.0 connector on the system board. See Parts on the system board on page 35.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the microprocessor Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

CAUTION:

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The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

To replace the microprocessor, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Lay the computer on its side for easier access to the system board.

4. Locate the system board. See Parts on the system board on page 35.

5. Remove the heat sink and fan assembly. See Replacing the heat sink and fan assembly on page 137.

Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything.

6. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 .

Figure 68. Accessing the microprocessor

7. Lift the microprocessor straight up and out of the microprocessor socket.

Notes:

Your microprocessor and socket might look different from the one illustrated.

Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom.

Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible.

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Figure 69. Removing the microprocessor

8. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open.

9. Remove the protective cover that protects the gold contacts of the new microprocessor.

10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket.

Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator points to the beveled corner 4 of the microprocessor socket.

Figure 70. Installing the microprocessor

11. Close the microprocessor retainer and lock it into position with the small handle. Ensure that the new microprocessor is securely seated in the socket.

12. Reinstall the heat sink and fan assembly. See Replacing the heat sink and fan assembly on page 137.

13. Reconnect any cables that were disconnected from the system board.

Chapter 9. Installing or replacing hardware 127

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the replacement, go to Completing the parts replacement on page 157.

Replacing the system board Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

CAUTION:

The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

To replace the system board, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Lay the computer on its side for easier access to the system board.

4. Remove all memory modules and PCI cards that are currently installed. See Installing or replacing a memory module on page 104 and Installing or replacing a PCI card on page 98.

5. Record the cable routing and cable connections and then disconnect all cables from the system board. See Parts on the system board on page 35.

6. Remove the heat sink and fan assembly. See Replacing the heat sink and fan assembly on page 137.

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7. Remove the eight screws that secure the system board by following the sequence shown in the following illustration.

Figure 71. Removing the eight screws that secure the system board

8. Slide the system board to the front of the computer and then carefully lift the system board out of the chassis.

9. Remove the microprocessor from the failing system board and install it on the new system board. See Replacing the system board on page 128.

Chapter 9. Installing or replacing hardware 129

10. Install the new system board into the chassis by aligning the eight screw holes in the new system board with the corresponding mounting studs on the chassis. Then, install the eight screws in the sequence as shown to secure the new system board.

Figure 72. Installing the eight screws to secure the system board

11. Install the heat sink and fan assembly and connect its cable to the new system board. See Replacing the heat sink and fan assembly on page 137.

12. Install all memory modules and PCI cards removed from the failing system board onto the new system board. See Installing or replacing a memory module on page 104 and Installing or replacing a PCI card on page 98.

13. Refer to your record to connect cables to the new system board. You also can refer to Parts on the system board on page 35 to help you locate the connectors on the system board and connect cables.

14. To complete the installation or replacement, go to Completing the parts replacement on page 157.

The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling.

To install the microprocessor socket cover, do the following:

1. After you have removed the microprocessor from the failing system board, close the microprocessor retainer. Then put the small handle to the locked position to secure the retainer in place.

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2. Note the orientation of the socket cover, and install one side of the socket cover into the microprocessor socket. Carefully press the other side of the socket cover downward until the socket cover snaps into position.

Note: Your microprocessor socket and cover might look slightly different from the illustration.

Figure 73. Installing the microprocessor socket cover

3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely.

4. Follow any additional instructions included with the replacement part you received.

Replacing the internal speaker Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

Note: The internal speaker is only available on some models.

To replace the internal speaker, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the internal speaker connector on the system board. See Parts on the system board on page 35.

4. Disconnect the internal speaker cable from the internal speaker connector on the system board.

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5. Push the metal tab 1 on the right side of the internal speaker and slide the internal speaker toward the right to completely remove it from the chassis.

Figure 74. Removing the old internal speaker

6. Position the new internal speaker into the four metal clips 1 and push the internal speaker toward the left until it is secured in place.

Figure 75. Installing the internal speaker

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7. Connect the internal speaker cable to the internal speaker connector on the system board. See Parts on the system board on page 35.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the thermal sensor Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

To replace the thermal sensor, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. Locate the thermal sensor. See Major FRUs and CRUs on page 32.

5. Disconnect the thermal sensor cable from the thermal sensor connector on the system board. See Parts on the system board on page 35.

6. From the inner side of the chassis, press the upper retaining clip that secures the plastic holder of the thermal sensor downward and then push the clip outward to release the clip. Then disengage the plastic holder from the chassis.

Figure 76. Removing the thermal sensor

7. Pull the entire thermal sensor out of the chassis.

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8. Insert the cable of the new thermal sensor into the lower hole 1 in the chassis. Then align the two tabs on the plastic holder holding the thermal sensor with the two holes 1 and 2 in the chassis, and push the plastic holder until it snaps into position.

Figure 77. Installing the thermal sensor

9. Connect the thermal sensor cable to the thermal sensor connector on the system board. See Parts on the system board on page 35.

10. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 95.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the cover presence switch Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

To replace the cover presence switch, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the cover presence switch. See Major FRUs and CRUs on page 32.

4. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See Parts on the system board on page 35.

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5. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis.

Figure 78. Removing the cover presence switch

6. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis. Then install the screw to secure the cover presence switch to the chassis.

Figure 79. Installing the cover presence switch

7. Connect the cover presence switch cable to the cover presence switch connector on the system board. See Parts on the system board on page 35.

8. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 95.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.

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CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

To replace the power supply assembly, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Disconnect the power supply assembly cables from the system board and all drives. See Parts on the system board on page 35.

4. Release the power supply assembly cables from the cable clips and ties.

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5. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Then slide the power supply assembly to the front of the computer and then lift it out of the chassis.

Figure 80. Removing the screws for the power supply assembly

6. Ensure that the new power supply assembly is the correct replacement.

7. Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis.

8. Install and tighten the four screws to secure the power supply assembly.

Note: Use only screws provided by Lenovo.

9. Connect the power supply assembly cables to the system board and each of the drives.

10. Secure the power supply assembly cables with the cable clips and ties in the chassis.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

CAUTION:

The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

To replace the heat sink and fan assembly, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Lay the computer on its side for easier access to the system board.

Chapter 9. Installing or replacing hardware 137

4. Locate the heat sink and fan assembly. See Parts on the system board on page 35.

5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See Parts on the system board on page 35.

6. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board:

a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 .

b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 .

Note: Carefully remove the four screws to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly.

Figure 81. Removing the heat sink and fan assembly

7. Lift the failing heat sink and fan assembly off the system board.

Notes:

You might have to gently twist the heat sink and fan assembly to free it from the microprocessor.

Do not touch the thermal grease while handling the heat sink and fan assembly.

8. Position the new heat sink and fan assembly on the system board. Ensure the four screws are aligned with the holes in the system board.

Note: Ensure that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board.

9. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly. Do not over-tighten the screws.

a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 .

b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 .

10. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See Parts on the system board on page 35.

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What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing or replacing the solid-state drive The solid-state drive is only available on some models. This section provides the following instructions:

Installing the solid-state drive on page 139

Replacing the solid-state drive on page 140

Installing the solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To install the solid-state drive, do the following:

1. Install the solid-state drive into the storage converter shipped with the solid-state drive. Then install the four screws to secure the solid-state drive to the storage converter.

Figure 82. Installing the solid-state drive into the storage converter

Chapter 9. Installing or replacing hardware 139

2. Remove the 3.5-inch hard-disk-drive bracket out of the chassis. See Installing or replacing an optical drive on page 107.

3. To install the storage converter together with the solid-state drive into the 3.5-inch hard-disk-drive bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter.

Figure 83. Installing the storage converter together with the solid-state drive into the hard-disk-drive bracket

4. Install the storage converter with the bracket into the desired hard-disk-drive bay. See Replacing the primary hard disk drive on page 143 or Replacing the secondary hard disk drive on page 144.

5. Connect the signal cable and the power cable to the solid-state drive.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To replace the solid-state drive, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the desired hark-disk-drive bay. See Internal drives on page 36.

4. Disconnect the signal cable and power cable from the solid-state drive.

5. Remove the storage converter with the solid-state drive from the hard-disk-drive bay. See Replacing the primary hard disk drive on page 143 or Replacing the secondary hard disk drive on page 144.

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6. Flex the sides of the plastic 3.5inch hard-disk-drive bracket to remove the storage converter from the bracket.

Figure 84. Removing the storage converter from the 3.5inch hard-disk-drive bracket

7. Remove the four screws that secure the solid-state drive. Then lift the solid-state drive out of the storage converter.

Figure 85. Removing the solid-state drive from the storage converter

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8. Install a new solid-state drive into the storage converter. Then install the four screws to secure the new solid-state drive to the storage converter.

Figure 86. Installing the new solid-state drive into the storage converter

9. To install the storage converter into the 3.5-inch hard-disk-drive bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter.

Figure 87. Installing the storage converter with the new solid-state drive into the hard-disk-drive bracket

10. Install the storage converter with the bracket into the hard-disk-drive bay. See Replacing the primary hard disk drive on page 143 or Replacing the secondary hard disk drive on page 144.

11. Connect the signal cable and the power cable to the solid-state drive.

What to do next:

To work with another piece of hardware, go to the appropriate section.

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To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the primary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To replace the primary hard disk drive, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the primary hard disk drive. See Computer components on page 32.

4. Disconnect the signal cable and the power cable from the hard disk drive.

5. Pull the blue handle to release and remove the hard disk drive from the drive cage.

Figure 88. Removing the primary hard disk drive

6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket.

7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.

Figure 89. Installing the hard disk drive into the bracket

Chapter 9. Installing or replacing hardware 143

8. Slide the new hard disk drive into the drive cage until it snaps into position.

Figure 90. Installing the primary hard disk drive

9. Connect the signal cable and the power cable to the new hard disk drive.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Note: Your computer comes with a secondary hard-disk-drive bay for installing or replacing a secondary 3.5-inch hard disk drive or a 2.5-inch solid-state drive.

To replace the secondary hard disk drive, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the secondary hard disk drive. See Computer components on page 32.

4. Disconnect the signal cable and the power cable from the hard disk drive.

5. Pull the blue handle to release and remove the hard disk drive from the hard-disk-drive cage.

Figure 91. Removing the secondary hard disk drive

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6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket.

7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.

Figure 92. Installing the hard disk drive into the bracket

8. Slide the new hard disk drive into the drive cage until it snaps into position.

Figure 93. Installing the secondary hard disk drive

9. Connect the signal cable and the power cable to the new hard disk drive.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

Note: The front fan assembly is only available on some models.

To replace the front fan assembly, do the following:

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1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

4. Disconnect the front fan assembly cable from the power fan connector on the system board. See Parts on the system board on page 35.

5. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis.

Note: The new front fan assembly comes with four new rubber mounts attached.

Figure 94. Removing the front fan assembly

6. Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes.

7. Pull the tips of the rubber mounts until the front fan assembly is secured in place.

Figure 95. Installing the front fan assembly

8. Connect the front fan assembly cable to the power fan connector on the system board.

What to do next:

To work with another piece of hardware, go to the appropriate section.

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To complete the installation or replacement, go to Completing the parts replacement on page 157.

Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first: Important safety information on page 1.

To replace the rear fan assembly, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Locate the rear fan assembly. See Computer components on page 32.

4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See Parts on the system board on page 35.

5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis.

Note: The new rear fan assembly comes with four new rubber mounts attached.

Figure 96. Removing the rear fan assembly

6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis. Push the rubber mounts through the holes.

Chapter 9. Installing or replacing hardware 147

7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place.

Figure 97. Installing the rear fan assembly

8. Connect the rear fan assembly cable to the system fan connector on the system board.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Removing or installing the Wi-Fi units Attention: Before you replace any FRU, be sure to read and understand Chapter 1 Read this first: Important safety information on page 1.

This section provides instructions on how to replace the Wi-Fi units. The Wi-Fi units include a Wi-Fi adapter card, a Wi-Fi card module, a front Wi-Fi antenna, and a rear Wi-Fi antenna.

Replacing the Wi-Fi units involves the following operations:

Removing the Wi-Fi units on page 148

Installing the Wi-Fi units on page 153

Removing the Wi-Fi units

Front Wi-Fi antenna

To remove the front Wi-Fi antenna, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

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4. Disconnect the front antenna cable from the Wi-Fi card module.

Figure 98. Disconnecting the front Wi-Fi antenna cable

5. Remove the front antenna and cable out of the chassis.

Figure 99. Removing the front Wi-Fi antenna

Rear Wi-Fi antenna

To remove the rear Wi-Fi antenna, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Straighten the rear Wi-Fi antenna so that it can be more easily twisted.

Chapter 9. Installing or replacing hardware 149

3. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer.

Figure 100. Removing the rear Wi-Fi antenna

Wi-Fi adapter card

To remove the Wi-Fi adapter card, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. If your computer comes with a Wi-Fi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter card.

Figure 101. Disconnecting the Bluetooth cable

4. Remove the rear Wi-Fi antenna. See Rear Wi-Fi antenna on page 149.

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5. At the rear of the computer, press the release button 1 to open the PCI card latch 2 .

Figure 102. Opening the PCI card latch

6. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot.

Figure 103. Removing the Wi-Fi adapter card

Note: The card fits tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.

Wi-Fi card module

To remove the Wi-Fi card module, do the following:

1. Remove the Wi-Fi adapter card from the computer. See Wi-Fi adapter card on page 150.

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2. Disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module.

Figure 104. Disconnecting the Wi-Fi antenna cables

3. Remove the screw that secures the Wi-Fi card module to the Wi-Fi adapter card.

Figure 105. Removing the screw that secures the Wi-Fi card module

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4. Pull the Wi-Fi card module out of the mini PCI Express slot.

Figure 106. Removing the Wi-Fi card module

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Installing the Wi-Fi units

Front Wi-Fi antenna

To install the front Wi-Fi antenna, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 95.

Chapter 9. Installing or replacing hardware 153

4. Peel off the paper that protects the sticker on the front antenna and remove the plastic cover from the front antenna cable connector.

Figure 107. Peeling off the paper that protects the sticker and removing the plastic cover

5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable into the hole in the front panel.

Figure 108. Installing the front Wi-Fi antenna

6. Connect the front antenna cable to the Wi-Fi card module.

Wi-Fi card module

To install the Wi-Fi card module, do the following:

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1. Insert the Wi-Fi card module into the mini PCI Express slot.

Figure 109. Installing the Wi-Fi card module

2. Install a screw to secure the Wi-Fi card module to the Wi-Fi adapter card.

Figure 110. Installing a screw to secure the Wi-Fi card module

Chapter 9. Installing or replacing hardware 155

3. Connect the front and rear antenna cables to the Wi-Fi card module.

Figure 111. Installing the Wi-Fi antenna cables

Wi-Fi adapter card

To install the Wi-Fi adapter card, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 94.

3. Install the Wi-Fi adapter card into the PCI Express x1 card slot on the system board. See Parts on the system board on page 35.

4. If the installed Wi-Fi card module supports the Bluetooth function, connect a Bluetooth cable from the Bluetooth connector on the Wi-Fi adapter card to the USB 2.0 connector on the system board.

5. Pivot the card latch to the closed position to secure the Wi-Fi adapter card.

Figure 112. Installing the Wi-Fi adapter card

Rear Wi-Fi antenna

To install the rear Wi-Fi antenna, do the following:

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1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Install the rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector attached on the rear of the computer.

3. Adjust the angle of the rear antenna to avoid the risk of breaking the antenna by accident.

Figure 113. Installing the rear Wi-Fi antenna

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 157.

Completing the parts replacement After completing the installation or replacement for all parts, reinstall the computer cover and reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. Refer to Using the Setup Utility program on page 63.

To reinstall the computer cover and reconnect cables to your computer, do the following:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See Computer components on page 32 for the locations of various components in your computer.

2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.

Chapter 9. Installing or replacing hardware 157

3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps into position.

Figure 114. Reinstalling the computer cover

4. Install the screws to secure the computer cover.

5. Place the computer in an upright position.

6. If there is any locking device available, lock the computer cover. See Attaching a padlock on page 57.

7. Reconnect the external cables and power cords to the corresponding connectors on the computer. See Hardware locations on page 27.

8. Update the configuration of your computer if necessary. See Using the Setup Utility program on page 63.

9. If a newly installed hardware component does not work normally, update the device driver. See Keeping your computer current on page 54.

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Chapter 10. Getting information, help, and service

This chapter contains the following topics:

Information resources on page 159

Help and service on page 160

Information resources You can use the information in this section to access useful resources relating to your computing needs.

Accessing the user guide in various languages To access the user guide in various languages, go to: http://www.lenovo.com/support

Windows help system The Windows help system provides you with detailed information about using the Windows operating system.

To access the Windows help system, do the following:

1. Click the Start button to open the Start menu.

2. Depending on your Windows version, do one of the following:

For Windows 7: Click Help and Support. You can choose to use the online or offline help at the bottom of the screen.

For Windows 10: Click Get Started.

Note: Using online help for Windows 7 or the help for Windows 10 requires an active Internet connection.

Safety and warranty The Safety, Warranty, and Setup Guide provided with your computer contains important safety information, product warranty terms, initial setup procedure, and legal notices. Ensure that you read and understand all safety information in the Safety, Warranty, and Setup Guide before using your computer.

In addition, read and understand Chapter 1 Read this first: Important safety information on page 1 before using your computer. This preface provides additional safety information that applies to topics and tasks described in this User Guide.

Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following:

Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your computer, and special offers.

Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations.

Purchase upgrades and extended hardware repair services.

Access troubleshooting and support information for your computer model and other supported products.

Find a Service Provider located near you.

Copyright Lenovo 2016 159

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

Drivers and software

Diagnostic solutions

Product and service warranty

Product and parts details

User guides and manuals

Knowledge base and frequently asked questions

Lenovo Support phone numbers

Frequently asked questions For the answers to frequently asked questions about your computer, go to: http://www.lenovo.com/support/faq

Help and service This section provides information about obtaining help and service.

Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. For the warranty period of your computer, go to http://www.lenovo.com/warranty-status. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

The following services are available during the warranty period:

Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty: Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs

If possible, be at your computer when you call. Have the following information available: Machine type and model Serial numbers of your hardware products

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Description of the problem Exact wording of any error messages Hardware and software configuration information

Using other services You might travel with your computer or relocate it to a country or region where the machine type for your desktop or notebook computer is sold. In such a situation, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available, go to http://www.lenovo.com/support.

For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply.

Purchasing additional services During and after the warranty period, you can purchase additional services. Examples of these additional services include:

Support for hardware, operating systems, and application programs

Network setup and configuration services

Upgraded or extended hardware repair services

Custom installation services

Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com

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Appendix A. System memory speed

The Intel microprocessor families that are compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed. Refer to the following table for the information on the supported system memory speed for your own computer model.

Note: Only the Intel Xeon microprocessors support ECC UDIMM memory modules.

Table 2. : DIMM type and speed: UDIMM PC4-2133 (1.2 V)

Microprocessor model Memory frequency

Intel i3-6100, i3-6300, i-36320, i5-6400, i5-6500, i5-6600, i7-6700, Intel Xeon E3-1220V5, E3-1225V5, E3-1230V5, E3-1240V5, E3-1245V5, E3-1270V5, E3-1275V5, E3-1280V5

2133 MHz

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Appendix B. Supplemental information about the Ubuntu operating system

In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu operating system.

If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.

Accessing the Lenovo Limited Warranty

This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited Warranty at:

http://www.lenovo.com/warranty/llw_02

The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:

/usr/share/doc/lenovo-doc

If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.

Accessing the Ubuntu help system

The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot find the Help icon from the Launch bar, click the Search icon, and type Help to search it.

To learn more about the Ubuntu operating system, go to:

http://www.ubuntu.com

Getting support information

If you need help, service, technical assistance, or more information about the Ubuntu operating system or other applications, contact the provider of the Ubuntu operating system or the provider of the application. If you need the service and support for hardware components shipped with your computer, contact Lenovo. For more information about how to contact Lenovo, refer to the User Guide and Safety, Warranty, and Setup Guide.

To access the latest User Guide and Safety, Warranty, and Setup Guide, go to:

http://www.lenovo.com/support

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Appendix C. Regulatory information

The latest compliance information is available at http://www.lenovo.com/compliance.

Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.

Electronic emissions notices The following information refers to Lenovo personal computer machine types 30AS, 30AT, 30AY, and 30B0.

Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party: Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 Phone Number: 919-294-5900

Industry Canada Class B emission compliance statement

CAN ICES-3(B)/NMB-3(B)

Copyright Lenovo 2016 167

European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive

Models without a radio device: This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC (until 19 April, 2016) and Council Directive 2014/30/EU (from 20 April, 2016) on the approximation of the laws of the Member States relating to electromagnetic compatibility.

Models with a radio device: This product is in conformity with all the requirements and essential norms that apply to EU Council R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to radio equipment.

Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.

Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

German Class B compliance statement

Deutschsprachiger EU Hinweis:

Hinweis fr Gerte der Klasse B EU-Richtlinie zur Elektromagnetischen Vertrglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU (frher 2004/108/EC) zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertrglichkeit in den EU-Mitgliedsstaaten und hlt die Grenzwerte der Klasse B der Norm gem Richtlinie.

Um dieses sicherzustellen, sind die Gerte wie in den Handbchern beschrieben zu installieren und zu betreiben. Des Weiteren drfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo bernimmt keine Verantwortung fr die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verndert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes ber die elektromagnetische Vertrglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertrglichkeit von Betriebsmitteln EMVG (frher Gesetz ber die elektromagnetische Vertrglichkeit von Gerten). Dies ist die Umsetzung der EMV EU Richtlinie 2014/30/EU (frher 2004/108/EWG) in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertrglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (frher Gesetz ber die elektromagnetische Vertrglichkeit von Gerten), bzw. der EMV EU Richtlinie 2014/30/EU (frher 2004/108/EC), fr Gerte der Klasse B.

Dieses Gert ist berechtigt, in bereinstimmung mit dem Deutschen EMVG das EG-Konformittszeichen - CE - zu fhren. Verantwortlich fr die Konformittserklrung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

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Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gert erfllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

Korea Class B compliance statement

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase

Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.

Lenovo product service information for Taiwan

Keyboard and mouse compliance statement for Taiwan

Eurasian compliance mark

Brazil audio notice Ouvir sons com mais de 85 decibis por longos perodos pode provocar danos ao sistema auditivo.

Mexico wireless-radio compliance information Advertencia: En Mexico la operacin de este equipo estsujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada.

Appendix C. Regulatory information 169

Additional regulatory information For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support.

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Appendix D. WEEE and recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in recycling their IT products. The latest environmental information is available at http://www.lenovo.com/ecodeclaration.

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management & Handling Rules). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end of life products.

Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life might qualify as hazardous waste.

EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of sale or any distributor that sells electrical and electronic equipment of the same nature and function as the used EEE or WEEE.

For additional WEEE information, go to: http://www.lenovo.com/recycling

WEEE information for Hungary

Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovos obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.

Recycling information for Japan

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of

Copyright Lenovo 2016 171

Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Disposing of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source. If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and regulations.

Recycling information for Brazil

Declaraes de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos eltricos e eletrnicos no devem ser descartados em lixo comum, mas enviados pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resduos industriais, devidamente certificadas pelos orgos ambientais, de acordo com a legislao local.

A Lenovo possui um canal especfico para auxili-lo no descarte desses produtos. Caso voc possua um produto Lenovo em situao de descarte, ligue para o nosso SAC ou encaminhe um e-mail para: reciclar@lenovo.com, informando o modelo, nmero de srie e cidade, a fim de enviarmos as instrues para o correto descarte do seu produto Lenovo.

Battery recycling information for Taiwan

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Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances.

Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection.

Disposing of lithium batteries and battery packs from Lenovo products

A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

Disposing of battery packs from Lenovo products

Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product.

For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment

Appendix D. WEEE and recycling information 173

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Appendix E. Restriction of Hazardous Substances Directive (RoHS)

The latest environmental information is available at http://www.lenovo.com/ecodeclaration.

European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS recast or RoHS 2).

For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

China RoHS

Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).

Copyright Lenovo 2016 175

Ukraine RoHS

India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules.

Taiwan RoHS

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Appendix F. ENERGY STAR model information

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices.

Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture: 30AS, 30AT, 30AY, and 30B0. For more information about ENERGY STAR ratings for Lenovo computers, go to: http://www.lenovo.com

By using ENERGY STAR compliant products and taking advantage of the power-management features of your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.

For more information about ENERGY STAR, go to: http://www.energystar.gov

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration:

Table 3. ENERGY STAR power-management features

Windows 7 or Windows 10 operating system

Power plan: Default

Turn off the display: After 10 minutes

Put the computer to sleep: After 25 minutes

Advanced power settings:

Turn off hard disk drives: After 20 minutes

Hibernate: Never

To awaken your computer from a Sleep mode, press any key on your keyboard.

To change power settings, do the following:

1. Open Control Panel by doing one of the following:

For Windows 7: Click the Start button to open the Start menu.

For Windows 10: Right-click the Start button to open the Start context menu.

2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Power Options.

3. Follow the instructions on the screen.

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Appendix G. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the products and/or the programs described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Copyright Lenovo 2016 179

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo The Lenovo logo ThinkStation The ThinkStation logo Rescue and Recovery ThinkVantage

Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

Intel, Thunderbolt, and Xeon are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Linux is a registered trademark of Linus Torvalds.

Ubuntu is a registered trademark of Canonical Ltd.

DisplayPort is a trademark of the Video Electronics Standards Association.

Other company, product, or service names may be trademarks or service marks of othe

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