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Lenovo ThinkStation C30 Workstation Hardware Maintenance Manual PDF

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Summary of Content for Lenovo ThinkStation C30 Workstation Hardware Maintenance Manual PDF

ThinkStation C30 Hardware Maintenance Manual

Note: Before using this information and the product it supports, be sure to read and understand the Important Safety Information on page 1 and Appendix B Notices on page 137.

Fourth Edition (March 2014)

Copyright Lenovo 2012, 2014.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1

Chapter 2. Safety information. . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety . . . . . . . . . . . . . . . 3 Voltage-selection switch . . . . . . . . . . . . 5 Safety inspection guide . . . . . . . . . . . . 5 Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . . . . . 6 Grounding requirements . . . . . . . . . . . . 6 Safety notices (multi-lingual translations) . . . . . 6

Chapter 3. General information . . . . 29 Specifications . . . . . . . . . . . . . . . 29 Lenovo programs . . . . . . . . . . . . . 29

Accessing Lenovo programs on the Windows 7 operating system . . . . . . . . . . . 30 Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system . . . . 31

Lenovo Support Web site . . . . . . . . . . 31

Chapter 4. General Checkout . . . . . 33 Problem determination tips . . . . . . . . . . 33

Chapter 5. Troubleshooting and diagnostics . . . . . . . . . . . . . . 35 Basic troubleshooting . . . . . . . . . . . . 35 Accessing Control Panel on the Windows 8 or Windows 8.1 operating system . . . . . . . . 36 Troubleshooting procedure . . . . . . . . . . 36 Troubleshooting . . . . . . . . . . . . . . 37

Audio problems . . . . . . . . . . . . 37 CD problems . . . . . . . . . . . . . 39 DVD problems . . . . . . . . . . . . . 40 Intermittent problems . . . . . . . . . . 41 Hard disk drive problems. . . . . . . . . 41 Keyboard, mouse, or pointing device problems . . . . . . . . . . . . . . . 42 Monitor problems. . . . . . . . . . . . 44 Ethernet problems . . . . . . . . . . . 45 Option problems . . . . . . . . . . . . 47 Performance and lockup problems . . . . . 48 Printer problems . . . . . . . . . . . . 50 Serial port problems. . . . . . . . . . . 50 Software problems . . . . . . . . . . . 50 USB problems . . . . . . . . . . . . . 51

Diagnostics . . . . . . . . . . . . . . . . 52

Lenovo Solution Center . . . . . . . . . 52

Chapter 6. Using the Setup Utility program . . . . . . . . . . . . . . . . 53 Starting the Setup Utility program . . . . . . . 53 Viewing and changing settings . . . . . . . . 53 Using passwords. . . . . . . . . . . . . . 53

Password considerations . . . . . . . . . 54 Power-On Password . . . . . . . . . . 54 Administrator Password . . . . . . . . . 54 Hard Disk Password. . . . . . . . . . . 54 Setting, changing, and deleting a password . 54 Erasing lost or forgotten passwords (clearing CMOS) . . . . . . . . . . . . . . . . 55

Enabling or disabling a device . . . . . . . . 55 Selecting a startup device . . . . . . . . . . 55

Selecting a temporary startup device . . . . 56 Selecting or changing the startup device sequence . . . . . . . . . . . . . . . 56

Enabling ErP compliance mode and Deep Sx . . 56 Changing the BIOS settings before installing a new operating system. . . . . . . . . . . . . . 57 Exiting the Setup Utility program . . . . . . . 57

Chapter 7. Configuring RAID . . . . . 59 Configuring RAID with Intel RSTe . . . . . . . 59

Installing SATA or SAS hard disk drives . . . 59 Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility . . . . . . . 60

Entering the Intel RSTe configuration utility . . 60 Quick RAID setup using the LSI MegaRAID BIOS configuration utility . . . . . . . . . . . . . 61

Installing SATA or SAS hard disk drives . . . 62 Entering the LSI MegaRAID BIOS configuration utility. . . . . . . . . . . . . . . . . 62 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility . . . . 63 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility . . . . 63 Setting the hot spare hard disk drive . . . . 64

Chapter 8. Symptom-to-FRU Index . . 65 Hard disk drive boot error . . . . . . . . . . 65 Power Supply Problems . . . . . . . . . . . 65 Beep symptoms . . . . . . . . . . . . . . 65 POST error codes . . . . . . . . . . . . . 66 Miscellaneous error messages . . . . . . . . 67 Undetermined problems . . . . . . . . . . . 69

Copyright Lenovo 2012, 2014 i

Chapter 9. Locations . . . . . . . . . 71 Locating connectors, controls, and indicators on the front of your computer . . . . . . . . . . 71 Locating connectors on the rear of your computer . . . . . . . . . . . . . . . . . 72 Locating FRUs and CRUs . . . . . . . . . . 73 Looking up FRU information . . . . . . . . . 75 Locating parts on the system board . . . . . . 76 Locating internal drives . . . . . . . . . . . 78

Chapter 10. Replacing FRUs . . . . . 79 Handling static-sensitive devices . . . . . . . 79 Installing or replacing hardware . . . . . . . . 79

Installing external options . . . . . . . . 79 Removing the computer cover. . . . . . . 80 Removing and reinstalling the front bezel . . 81 Removing and reinstalling the PCI card holder . . . . . . . . . . . . . . . . 82 Installing or replacing a PCI card . . . . . . 84 Installing or replacing a memory module . . . 86 Installing or replacing the optical drive . . . 88 Replacing the battery . . . . . . . . . . 90 Replacing the heat sink and fan assembly . . 91 Replacing the front fan assembly . . . . . 94 Replacing the rear fan assembly . . . . . . 96 Installing or replacing a hard disk drive . . . 98 Installing or replacing a hard disk drive enablement module . . . . . . . . . . . 102 Installing or replacing an mSATA solid-state drive . . . . . . . . . . . . . . . . . 104 Replacing the front audio and USB assembly . . . . . . . . . . . . . . . 106 Replacing the internal speaker. . . . . . . 108

Installing or replacing the microprocessor . . 111 Replacing the system board . . . . . . . 119 Replacing the power supply assembly . . . 124 Completing the parts replacement . . . . . 130 Field Replaceable Unit (FRU) part number . . 130

Chapter 11. Additional service information . . . . . . . . . . . . . 131 Security features . . . . . . . . . . . . . . 131

Hardware-controlled passwords . . . . . . 131 Operating system password . . . . . . . 131 Vital product data. . . . . . . . . . . . 131

BIOS levels . . . . . . . . . . . . . . . . 131 Updating (flashing) the BIOS . . . . . . . . . 131

Updating (flashing) the BIOS from a disc. . . 132 Updating (flashing) the BIOS from your operating system . . . . . . . . . . . . 133

Recovering from a POST/BIOS update failure . . 133 Power management . . . . . . . . . . . . 133

Automatic configuration and power interface (ACPI) BIOS . . . . . . . . . . . . . . 134 Automatic Power-On features . . . . . . . 134

Appendix A. System memory speed . . . . . . . . . . . . . . . . 135

Appendix B. Notices. . . . . . . . . 137 Television output notice . . . . . . . . . . . 138 European conformance CE mark . . . . . . . 138 Trademarks . . . . . . . . . . . . . . . . 138

Index. . . . . . . . . . . . . . . . . 139

ii ThinkStation C30 Hardware Maintenance Manual

Chapter 1. About this manual

This manual provides service and reference information for ThinkStation computers listed on the front cover. This manual is intended only for trained service personnel who are familiar with Lenovo computer products.

Before servicing a Lenovo computer product, be sure to read Chapter 2 Safety information on page 3.

Chapter 8 Symptom-to-FRU Index on page 65 and Chapter 11 Additional service information on page 131 are not specific to any machine type. These chapters are applicable to all ThinkStation computers.

For major FRU locations and Customer Replaceable Unit (CRU) identification, see Chapter 9 Locations on page 71.

For FRU replacement instructions, see Chapter 10 Replacing FRUs on page 79.

For FRU part numbers, go to: http:/www.lenovo.com/serviceparts-lookup

Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du prsent document avant d'excuter les instructions.

Lesen Sie unbedingt alle Hinweise vom Typ "ACHTUNG" oder "VORSICHT" in dieser Dokumentation, bevor Sie irgendwelche Vorgnge durchfhren

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instrues de cuidado e perigo neste manual antes de executar qualquer uma das instrues

Es importante que lea todas las declaraciones de precaucin y de peligro de este manual antes de seguir las instrucciones.

Copyright Lenovo 2012, 2014 1

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Chapter 2. Safety information

This chapter contains the safety information that you need to be familiar with before servicing a computer.

General safety Follow these rules to ensure general safety:

Observe good housekeeping in the area of the machines during and after maintenance.

When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position.

Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.

Keep your tool case away from walk areas so that other people will not trip over it.

Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end.

Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors.

Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.

Reinstall all covers correctly before returning the machine to the customer.

Electrical safety

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Copyright Lenovo 2012, 2014 3

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from an electric shock.

Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

Disconnect all power before:

Performing a mechanical inspection

Working near power supplies

Removing or installing Field Replaceable Units (FRUs)

Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

If you need to work on a machine that has exposed electrical circuits, observe the following precautions:

Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause an electric shock. By observing the above rule, you may prevent a current from passing through your body.

When using a tester, set the controls correctly and use the approved probe leads and accessories for that tester.

Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

Regularly inspect and maintain your electrical hand tools for safe operational condition.

Do not use worn or broken tools and testers.

Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.

Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.

Do not service the following parts with the power on when they are removed from their normal operating places in a machine:

Power supply units

Pumps

Blowers and fans

Motor generators

and similar units. (This practice ensures correct grounding of the units.)

If an electrical accident occurs:

Use caution; do not become a victim yourself.

Switch off power.

Send another person to get medical aid.

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Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer and some computers do not have a voltage-selection switch. Before you install your computer or relocate your computer to another country or region, you must be certain that you have matched your computer to the voltage available at your electrical outlet.

CAUTION: You must know the voltage of the electrical connection (outlet) where your computer will be connected. If you do not know the voltage, contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located.

If your computer has a voltage-selection switch, you must set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer. Do not connect the computer to an electrical outlet until you have verified that the voltage-selection switch setting matches the voltage available at the electrical outlets.

If your computer does not have a voltage-selection switch, inspect the voltage-rating label on the bottom of the computer and note the following:

If the voltage-rating label shows a range of either 100-127 V or 200-240 V, you must ensure that the voltage provided at the electrical outlet matches the voltage rating on the computer label. If it does not match, do not attempt to connect the computer to the electrical outlet, unless an external device such as a voltage-converting transformer is used.

If the voltage-rating label shows a dual range of 100-127 V and 200-240 V, this signifies that the computer is suitable for worldwide operation and the computer will automatically adjust to the voltage at the electrical outlet regardless of the country or region where the computer is being connected.

Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock).

Explosive hazards, such as a damaged CRT face or bulging capacitor

Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power-off the computer. Disconnect the power cord.

Chapter 2. Safety information 5

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.

b. The power cord should be the appropriate type as specified in the parts listings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

Keep the parts in protective packages until they are inserted into the product.

Avoid contact with other people while handling the part.

Wear a grounded wrist strap against your skin to eliminate static on your body.

Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.

Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protect against ESD damage.

Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

Use an ESD common ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.

Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages:

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English

Arabic

Brazilian/Portuguese

Chinese (simplified)

Chinese (traditional)

French

German

Hebrew

Italian

Korean

Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following tables when installing, moving, or opening covers on this product or attached devices.

To Connect To Disconnect

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

CAUTION: When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace

Chapter 2. Safety information 7

it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not:

Throw or immerse into water

Heat to more than 100C (212F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following:

Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

CAUTION: Use safe practices when lifting.

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

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Chapter 2. Safety information 9

18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

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PERIGO

A corrente eltrica proveniente de cabos de alimentao, de telefone e de comunicaes perigosa.

Para evitar risco de choque eltrico:

No conecte nem desconecte nenhum cabo ou execute instalao, manuteno ou reconfigurao deste produto durante uma tempestade com raios.

Conecte todos os cabos de alimentao a tomadas eltricas corretamente instaladas e aterradas.

Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas.

Quando possvel, utilize apenas uma das mos para conectar ou desconectar cabos de sinal.

Nunca ligue nenhum equipamento quando houver evidncia de fogo, gua ou danos estruturais.

Antes de abrir tampas de dispositivos, desconecte cabos de alimentao, sistemas de telecomunicao, redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de instalao e configurao.

Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos aos dispositivos.

3. Conecte os cabos de sinal aos conectores.

4. Conecte os cabos de alimentao s tomadas.

5. LIGUE os dispositivos.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos de alimentao das tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

CUIDADO:

Ao substituir a bateria de ltio, utilize apenas uma bateria com Nmero de Pea 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um mdulo com uma bateria de ltio, substitua-o apenas por um mdulo do mesmo tipo e do mesmo fabricante. A bateria contm ltio e pode explodir se no for utilizada, manuseada ou descartada de maneira correta.

Chapter 2. Safety information 11

No:

Jogue ou coloque na gua

Aquea a mais de 100C (212F)

Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra tica ou transmissores) estiverem instalados, observe o seguinte:

No remova as tampas. A remoo das tampas de um produto a laser pode resultar em exposio prejudicial radiao de laser. No existem peas que podem ser consertadas no interior do dispositivo.

A utilizao de controles ou ajustes ou a execuo de procedimentos diferentes dos especificados aqui pode resultar em exposio prejudicial radiao.

PERIGO

Alguns produtos a laser contm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radiao a laser quando aberto. No olhe diretamente para o feixe a olho nu ou com instrumentos pticos e evite exposio direta ao feixe.

18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

CUIDADO:

Utilize procedimentos de segurana para levantar equipamentos.

CUIDADO:

O boto de controle de alimentao do dispositivo e o boto para ligar/desligar da fonte de alimentao no desligam a corrente eltrica fornecida ao dispositivo. O dispositivo tambm pode ter mais de um cabo de alimentao. Para remover toda a corrente eltrica do dispositivo, assegure que todos os cabos de alimentao estejam desconectados da fonte de alimentao.

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Chapter 2. Safety information 13

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Chapter 2. Safety information 15

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DANGER

Le courant lectrique provenant de l'alimentation, du tlphone et des cbles de transmission peut prsenter un danger.

Pour viter tout risque de choc lectrique :

Ne manipulez aucun cble et n'effectuez aucune opration d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.

Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement cbl et mis la terre.

Branchez sur des socles de prise de courant correctement cbls tout quipement connect ce produit.

Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou dconnecter les cbles d'interface.

Ne mettez jamais un quipement sous tension en cas d'incendie ou d'inondation, ou en prsence de dommages matriels.

Avant de retirer les carters de l'unit, mettez celle-ci hors tension et dconnectez ses cordons d'alimentation, ainsi que les cbles qui la relient aux rseaux, aux systmes de tlcommunication et aux modems (sauf instruction contraire mentionne dans les procdures d'installation et de configuration).

Lorsque vous installez, que vous dplacez, ou que vous manipulez le prsent produit ou des priphriques qui lui sont raccords, reportez-vous aux instructions ci-dessous pour connecter et dconnecter les diffrents cordons.

16 ThinkStation C30 Hardware Maintenance Manual

Connexion Dconnexion

1. Mettez les units HORS TENSION.

2. Commencez par brancher tous les cordons sur les units.

3. Branchez les cbles d'interface sur des connecteurs.

4. Branchez les cordons d'alimentation sur des prises.

5. Mettez les units SOUS TENSION.

1. Mettez les units HORS TENSION.

2. Dbranchez les cordons d'alimentation des prises.

3. Dbranchez les cbles d'interface des connecteurs.

4. Dbranchez tous les cbles des units.

ATTENTION:

Remplacer la pile au lithium usage par une pile de rfrence identique exclusivement, (rfrence 45C1566), ou suivre les instructions du fabricant qui en dfinit les quivalences. Si votre systme est dot d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le mme fabricant. La pile contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inapproprie.

Ne pas :

la jeter l'eau,

l'exposer des tempratures suprieures 100C,

chercher la rparer ou la dmonter.

Ne pas mettre la pile la poubelle. Pour la mise au rebut, se reporter la rglementation en vigueur.

ATTENTION:

Si des produits laser (tels que des units de CD-ROM, de DVD-ROM, des units fibres optiques, ou des metteurs) sont installs, prenez connaissance des informations suivantes :

Ne retirez pas le carter. En ouvrant l'unit de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pice de l'unit n'est rparable.

Pour viter tout risque d'exposition au rayon laser, respectez les consignes de rglage et d'utilisation des commandes, ainsi que les procdures dcrites dans le prsent manuel.

DANGER

Certains produits laser contiennent une diode laser intgre de classe 3A ou 3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez de regarder fixement le faisceau ou del'observer l'aide d'instruments optiques.

Chapter 2. Safety information 17

18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

ATTENTION:

Soulevez la machine avec prcaution.

ATTENTION:

L'interrupteur de contrle d'alimentation de l'unit et l'interrupteur dubloc d'alimentation ne coupent pas le courant lectrique alimentantl'unit. En outre, le systme peut tre quip de plusieurs cordonsd'alimentation. Pour mettre l'unit hors tension, vous devez dconnectertous les cordons de la source d'alimentation.

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VORSICHT

An Netz-, Telefon- und Datenleitungen knnen gefhrliche Spannungen anliegen.

Aus Sicherheitsgrnden:

Bei Gewitter an diesem Gert keine Kabel anschlieen oder lsen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchfhren.

Gert nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieen.

Alle angeschlossenen Gerte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlieen.

Die Signalkabel nach Mglichkeit einhndig anschlieen oder lsen, um einen Stromschlag durch Berhren von Oberflchen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

Gerte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebudeschden vorliegen.

18 ThinkStation C30 Hardware Maintenance Manual

Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem ffnen des Gehuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.

Zum Installieren, Transportieren und ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem der folgenden Tabelle anschlieen und abziehen.

Zum Anschlieen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Schlieen Sie erst alle Kabel an die Einheiten an.

3. Schlieen Sie die Signalkabel an die Buchsen an.

4. Schlieen Sie die Netzkabel an die Steckdose an.

5. Schalten Sie die Einheit EIN.

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus den Netzsteckdosen.

3. Ziehen Sie die Signalkabel aus den Buchsen.

4. Ziehen Sie alle Kabel von den Einheiten ab.

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthlt das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthlt Lithium und kann bei unsachgemer Verwendung, Handhabung oder Entsorgung explodieren.

Die Batterie nicht:

mit Wasser in Berhrung bringen.

ber 100 C erhitzen.

reparieren oder zerlegen.

Die rtlichen Bestimmungen fr die Entsorgung von Sondermll beachten.

ACHTUNG:

Bei der Installation von Lasergerten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten:

Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergerts knnen gefhrliche Laserstrahlungen freigesetzt werden. Das Gert enthlt keine zu wartenden Teile.

Werden Steuerelemente, Einstellungen oder Durchfhrungen von Prozeduren anders als hier angegeben verwendet, kann gefhrliche Laserstrahlung auftreten.

VORSICHT

Einige Lasergerte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

Chapter 2. Safety information 19

Laserstrahlung bei geffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden.

18 kg 32 kg 55 kg

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung fr die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung fr die Einheit vollstndig zu unterbrechen, mssen alle zum Gert fhrenden Netzkabel vom Netz getrennt werden.

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20 ThinkStation C30 Hardware Maintenance Manual

Chapter 2. Safety information 21

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PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione pu essere pericolosa.

Per evitare il rischio di scosse elettriche:

Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale.

Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.

22 ThinkStation C30 Hardware Maintenance Manual

Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.

Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.

Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale.

Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.

Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unit collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle unit.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione alla presa.

5. Accendere l'unit.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi di alimentazione dalla presa.

3. Rimuovere i cavi di segnale dai connettori.

4. Rimuovere tutti i cavi dalle unit.

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria contiene litio e pu esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:

Gettare o immergere la batteria nell'acqua

Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive disposizioni e disposizioni locali).

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unit DVD-ROM, unit a fibre ottiche o trasmittenti), tener presente quanto segue:

Non rimuovere gli sportelli. L'apertura di un'unit laser pu determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unit non vi sono parti su cui effettuare l'assistenza tecnica.

L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.

Chapter 2. Safety information 23

PERICOLO

Alcune unit laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l'unit vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio.

18 kg 32 kg 55 kg

ATTENZIONE:

Prestare attenzione nel sollevare l'apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell'alimentazione presente sull'unit e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unit. E' possibile che l'unit disponga di pi cavi di alimentazione. Per disattivare l'alimentazione dall'unit, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.

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24 ThinkStation C30 Hardware Maintenance Manual

Chapter 2. Safety information 25

1

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PELIGRO

La corriente elctrica procedente de cables de alimentacin, telfonos y cables de comunicacin puede ser peligrosa.

Para evitar el riesgo de descarga elctrica:

No conecte ni desconecte los cables ni realice ninguna tarea de instalacin, mantenimiento o reconfiguracin de este producto durante una tormenta elctrica.

Conecte todos los cables de alimentacin a tomas de corriente debidamente cableadas y conectadas a tierra.

Cualquier equipo que se conecte a este producto tambin debe conectarse a tomas de corriente debidamente cableadas.

Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de seal.

No encienda nunca un equipo cuando hay seales de fuego, agua o daos estructurales.

26 ThinkStation C30 Hardware Maintenance Manual

Desconecte los cables de alimentacin, los sistemas de telecomunicaciones, las redes y los mdems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalacin y configuracin.

Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.

Para conectar Para desconectar

1. APGUELO todo.

2. En primer lugar, conecte todos los cables a los dispositivos.

3. Conecte los cables de seal a los conectores.

4. Enchufe los cables de alimentacin a las tomas de corriente.

5. Encienda el dispositivo.

1. APGUELO todo.

2. En primer lugar, desenchufe los cables de alimentacin de las tomas de corriente.

3. Desconecte los cables de seal de los conectores.

4. Desconecte todos los cables de los dispositivos.

PRECAUCIN:

Cuando sustituya una batera de litio, utilice solamente una batera nmero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un mdulo que contiene una batera de litio, reemplcelo slo con el mismo tipo de mdulo, del mismo fabricante. La batera contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

Arrojarla al agua o sumergirla en ella

Exponerla a temperaturas superiores a 100C (212F)

Repararla o desmontarla

Deshgase de la batera segn especifiquen las leyes o normas locales.

PRECAUCIN:

Cuando haya productos lser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra ptica o transmisores) instalados, tenga en cuenta lo siguiente:

No quite las cubiertas. Si quita las cubiertas del producto lser, podra quedar expuesto a radiacin lser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio tcnico.

Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu, podra exponerse a radiaciones peligrosas.

PELIGRO

Chapter 2. Safety information 27

Algunos productos lser tienen incorporado un diodo lser de clase 3A o clase 3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiacin lser. No mire directamente al rayo lser, ni siquiera con instrumentos pticos, y evite exponerse directamente al rayo lser.

18 kg 32 kg 55 kg

PRECAUCIN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIN:

El botn de control de alimentacin del dispositivo y el interruptor de alimentacin de la fuente de alimentacin no desconectan la corriente elctrica suministrada al dispositivo. Adems, el dispositivo podra tener ms de un cable de alimentacin. Para suprimir toda la corriente elctrica del dispositivo, asegrese de que todos los cables de alimentacin estn desconectados de la toma de corriente.

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28 ThinkStation C30 Hardware Maintenance Manual

Chapter 3. General information

This chapter provides general information that applies to all machine types supported by this publication.

Specifications This section lists the physical specifications for your computer.

Dimensions

Width: 130 mm (5.12 inches)

Height: 430.5 mm (16.95 inches)

Depth: 444 mm (17.48 inches)

Weight

Maximum configuration as shipped: 15 kg (33 lbs)

Environment

Air temperature:

Operating: 10C to 35C (50F to 95F)

Storage: -40C to 60C (-40F to 140F) in original shipping package

Storage: -10C to 60C (14F to 140F) without package

Note: The allowable upper temperature limit decreases by 1C (1.8F) for every 300 m (1000 ft) above sea level.

Humidity:

Operating: 10% to 80% (non-condensing) (10% per hour)

Storage: 10% to 90% (non-condensing) (10% per hour)

Altitude:

Supported altitude: (unpressurized): 50 to 10 000ft (15.2 to 3 048 m)

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50 to 60 Hz

High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50 to 60 Hz

Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary.

Copyright Lenovo 2012, 2014 29

Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel.

Accessing Lenovo programs from the Lenovo ThinkVantage Tools program

To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start All Programs Lenovo ThinkVantage Tools. Then double-click a program icon to access the program.

Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated.

Table 1. Programs in the Lenovo ThinkVantage Tools program

Program Icon name

Fingerprint Software Fingerprint Reader

Lenovo Solution Center System Health and Diagnostics

Recovery Media Factory Recovery Disks

Rescue and Recovery Enhanced Backup and Restore

Note: Depending on your computer model, some of the programs might not be available.

Accessing Lenovo programs from Control Panel

To access Lenovo programs from Control Panel, click Start Control Panel. Then depending on the program you want to access, click the corresponding section and then click the corresponding green text.

Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated, and you can find the program in Control Panel.

The programs and the corresponding sections and green texts in Control Panel are listed in the following table.

Table 2. Programs in Control Panel

Program Control Panel section Green text in Control Panel

Fingerprint Software System and Security Hardware and Sound

Lenovo - Fingerprint Reader

Lenovo Solution Center System and Security Lenovo - System Health and Diagnostics

Recovery Media System and Security Lenovo - Factory Recovery Disks

Rescue and Recovery System and Security Lenovo - Enhanced Backup and Restore

Note: Depending on your computer model, some of the programs might not be available.

30 ThinkStation C30 Hardware Maintenance Manual

Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, you can access Lenovo programs by doing one of the following:

On the Windows 8 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms. Then click the Search charm to search for the desired program.

On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.

Depending on your computer model, your computer supports some of the following Lenovo programs:

Fingerprint Software

Lenovo Companion

Lenovo Solution Center

Lenovo Support

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

Drivers and software

Diagnostic solutions

Product and service warranty

Product and parts details

User guides and manuals

Knowledge base and frequently asked questions

Chapter 3. General information 31

32 ThinkStation C30 Hardware Maintenance Manual

Chapter 4. General Checkout Attention

The drives in the computer you are servicing might have been rearranged or the drive startup sequence might have been changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Before replacing a FRU, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see BIOS levels on page 131.

Use the following procedure to help determine the cause of a problem:

1. Turn off the computer and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Turn on all external devices.

5. Turn on the computer. Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6 on page 33.

If you do receive the correct response, proceed to step 7 on page 33.

6. Look at the following conditions and follow the instructions:

If you hear beep codes during POST, go to Beep symptoms on page 65.

If the computer displays a POST error, go to POST error codes on page 66.

If the computer hangs and no error is displayed, continue at step 7 on page 33.

7. Run the Diagnostic program. See Lenovo Solution Center on page 52.

Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

Machine type and model

Processor or hard disk drive upgrades

Failure symptom

Do diagnostics indicate a failure?

What, when, where, single, or multiple systems?

Is the failure repeatable?

Has this configuration ever worked?

If it has been working, what changes were made prior to it failing?

Copyright Lenovo 2012, 2014 33

Is this the original reported failure?

Diagnostics version

Type and version level

Hardware configuration

Print (print screen) configuration currently in use

BIOS level

Operating system software

Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same diagnostic diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for operating-system-controlled files

Comparing the configuration and software set-up between working and non-working systems will often lead to problem resolution.

34 ThinkStation C30 Hardware Maintenance Manual

Chapter 5. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Lenovo Support Web site on page 31 for additional troubleshooting resources.

Basic troubleshooting The following table provides information to help you troubleshoot your computer problems.

Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.

Symptom Action

The computer does not start when you press the power switch.

Verify that:

The power cord is correctly connected to the rear of the computer and to a working electrical outlet.

If your computer has a secondary power switch on the rear of the computer, make sure that it is switched on.

The power indicator on the front of the computer is on.

The computer voltage matches the voltage available at the electrical outlet for your country or region.

The monitor screen is blank. Verify that:

The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer.

The monitor power cord is correctly connected to the monitor and to a working electrical outlet.

The monitor is turned on and the brightness and contrast controls are set correctly.

The computer voltage matches the voltage available at the electrical outlet for your country or region.

If your computer has two monitor connectors, be sure to use the connector on the graphics card.

The keyboard does not work. Verify that:

The computer is turned on.

The keyboard is securely connected to a USB connector on the computer.

No keys are stuck.

The mouse does not work. Verify that:

The computer is turned on.

The mouse is securely connected to a USB connector on the computer.

The mouse is clean.

Copyright Lenovo 2012, 2014 35

Symptom Action

The operating system does not start.

Verify that:

The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see Selecting a startup device on page 55.

The computer beeps multiple times before the operating system starts.

Verify that no keys are stuck.

Accessing Control Panel on the Windows 8 or Windows 8.1 operating system On the Windows operating system, you can view and change computer settings through Control Panel. To access Control Panel on the Windows 8 or Windows 8.1 operating system, do one of the following:

From the desktop

1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms.

2. Click Settings.

3. Click Control Panel.

From the Start screen

For Windows 8:

1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms.

2. Click Search.

3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section.

For Windows 8.1:

1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen.

2. Scroll to the right side, and click Control Panel in the Windows System section.

Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer:

1. Verify that the cables for all attached devices are connected correctly and securely.

2. Verify that all attached devices that require ac power are connected to properly grounded, functioning electrical outlets.

3. Verify that all attached devices are enabled in the BIOS settings of your computer. For more information about accessing and changing the BIOS settings, refer to your Chapter 6 Using the Setup Utility program on page 53.

4. Go to the Troubleshooting on page 37 and follow the instructions for the type of problem you are experiencing. If the Troubleshooting information does not help you resolve a problem, continue with the next step.

5. Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem. Before restoring a previous configuration, capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects. To restore a captured configuration, do the following:

For Windows 7: Click Start Control Panel System and Security System System Protection System Restore.

36 ThinkStation C30 Hardware Maintenance Manual

For Windows 8 or Windows 8.1: Open Control Panel, and then click System and Security System System Protection System Restore.

If this does not correct the problem, continue with the next step.

6. Run the diagnostic programs. See Lenovo Solution Center on page 52 for more information.

If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. See Lenovo Support Web site on page 31 for more information.

If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Lenovo Support Web site on page 31 for more information.

If the diagnostic programs do not detect a hardware failure, continue with the next step.

7. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a virus, remove the virus.

8. If none of these actions solve the problem, seek technical assistance. See Lenovo Support Web site on page 31 for more information.

Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information:

1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed.

2. Run the diagnostic programs to ensure your computer is operating correctly.

3. Reinstall the new hardware option or software following the manufacturer's instructions.

Select the problem your computer is experiencing from the following list:

Audio problems on page 37

CD problems on page 39

DVD problems on page 40

Intermittent problems on page 41

Hard disk drive problems on page 41

Keyboard, mouse, or pointing device problems on page 42

Monitor problems on page 44

Option problems on page 47

Performance and lockup problems on page 48

Printer problems on page 50

Serial port problems on page 50

Software problems on page 50

USB problems on page 51

Audio problems Select your symptom from the following list:

No audio in Windows on page 38

Chapter 5. Troubleshooting and diagnostics 37

An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive on page 38

Sound comes from one external speaker only on page 38

No audio in DOS applications or games on page 38

No audio in Windows Symptom: No audio in Windows

Actions:

If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical outlet.

If your external speakers have a volume control, verify that the volume control is not set too low.

Double-click the speaker icon in the Windows notification area. A master volume-control window opens. Verify that the Mute settings are not checked and none of the volume settings is set too low.

Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer. Most speaker cables are color-coded to match the connector.

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled; use the audio jacks on the adapter.

Make sure that the program you are running is designed for use in the Microsoft Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation.

Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive

Action: See CD problems on page 39.

Sound comes from one external speaker only Symptom: Sound comes from one external speaker only.

Actions:

Ensure that the speaker cable is inserted completely into the connector on the computer.

Make sure the cable that attaches the left speaker to the right speaker is securely connected.

Double-click the speaker icon in the Windows notification area. A master volume-control window opens. Verify that the Balance settings are set correctly.

If these actions do not correct the problem, you might have a failing speaker. Have the speaker serviced. If you need technical assistance, see Lenovo Support Web site on page 31.

No audio in DOS applications or games Symptom: No audio in DOS applications or games

38 ThinkStation C30 Hardware Maintenance Manual

Actions:

Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation. Refer to the documentation that comes with the application or game for instructions on setting sound-card settings.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

CD problems Select your symptom from the following list:

An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive on page 39

A CD or DVD does not work on page 39

Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer on page 39

An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.

Actions:

If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

If you are using the Windows 7 operating system, follow the action for A CD or DVD does not work on page 39.

If this does not correct the problem, follow the action for A CD or DVD does not work on page 39.

A CD or DVD does not work Symptom: A CD or DVD does not work.

Actions:

Verify that the disc is inserted correctly, with its label up.

Make sure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

Verify that the disc you are using is not scratched or damaged. Try inserting another disc that you know is good. If you cannot read from a known-good disc, you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive. Make sure that the power cable and signal cable are securely connected to the drive.

Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer.

Action: Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your Selecting or changing the startup device sequence on page 56 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

Chapter 5. Troubleshooting and diagnostics 39

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

DVD problems Select your symptom from the following list:

Black screen instead of DVD video on page 40

DVD movie will not play on page 40

No audio or intermittent audio while playing DVD movie on page 40

Playback is very slow or choppy on page 40

Invalid disc or no disc found message on page 41

Black screen instead of DVD video Symptom: Black screen instead of DVD video

Actions:

Restart the DVD player program.

Close any open files, turn off the computer, and then restart the computer.

Try a lower screen resolution or color depth.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

DVD movie will not play Symptom: DVD movie will not play.

Actions:

Make sure that the disc surface is clean and not scratched.

Check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using your computer.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

No audio or intermittent audio while playing DVD movie Symptom: No audio or intermittent audio while playing DVD movie.

Actions:

Check the volume control settings on your computer and on your speakers.

Make sure that the disc surface is clean and not scratched.

Check all cable connections to and from the speakers.

Use the DVD menu for the video to select a different audio track.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Playback is very slow or choppy Symptom: Playback is very slow or choppy.

40 ThinkStation C30 Hardware Maintenance Manual

Actions:

Disable any background programs, such as AntiVirus or Desktop Themes.

Ensure that video resolution is set to less than 1152 x 864.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Invalid disc or no disc found message Symptom: Invalid disc or no disc found message

Actions:

Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

Ensure that video resolution is set to less than 1152 x 864.

On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled DVD.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat.

Actions:

Verify that all cables and cords are securely connected to the computer and attached devices.

Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Hard disk drive problems Select your symptom from the following list:

Some or all hard disk drives missing from the Setup Utility program on page 41

"No Operating System Found" message or the system not starting from the correct hard disk drive on page 42

Some or all hard disk drives missing from the Setup Utility program Symptom: Some or all hard disk drives missing from the Setup Utility program

Actions:

Ensure that all hard disk drive signal cables and power cables are connected correctly. Refer to Installing or replacing a hard disk drive on page 98.

Ensure that your computer is configured correctly to support the hard disk drives.

If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive enablement module (one to five hard disk drives) is installed.

If your computer is installed with SAS hard disk drives, ensure that the SAS hard disk drive enablement module (one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed.

Chapter 5. Troubleshooting and diagnostics 41

If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See Lenovo Solution Center on page 52. If you need technical assistance, see Lenovo Support Web site on page 31.

"No Operating System Found" message or the system not starting from the correct hard disk drive Symptom: "No Operating System Found" message or the system not starting from the correct hard disk drive

Actions:

Ensure that all hard disk drive signal cables and power cables are connected correctly. Refer to Installing or replacing a hard disk drive on page 98.

Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program. Refer to Selecting a startup device on page 55.

If you are using RAID, ensure that you have configured the hard disk drives correctly. Refer to Chapter 7 Configuring RAID on page 59.

Note: In rare cases, the hard disk drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the hard disk drive. Refer to Installing or replacing a hard disk drive on page 98. Additionally, you might need to recover the data on the hard disk drive, or restore the hard disk drive to the factory default state. Refer to Using the Rescue and Recovery workspace in the User Guide for more information.

If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See Lenovo Solution Center on page 52. If you need technical assistance, see Lenovo Support Web site on page 31.

Keyboard, mouse, or pointing device problems Select your symptom from the following list:

All or some keys on the keyboard do not work on page 42

The mouse or pointing device does not work on page 43

The pointer on the screen does not move smoothly with the mouse on page 43

The wireless keyboard does not work on page 43

All or some keys on the keyboard do not work Symptom: All or some keys on the keyboard do not work.

Actions:

Verify that the keyboard cable is securely connected to the correct connector on the computer.

If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working, these buttons might have been disabled or have not been assigned to a function. Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons.

To open the Enhanced Performance Customization Keyboard program, do one of the following:

On the Windows 7 operating system, do the following:

1. Click Start Control Panel.

2. Click Hardware and Sound.

3. Click Devices and Printers.

4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts.

On the Windows 8 or Windows 8.1 operating system, do the following:

42 ThinkStation C30 Hardware Maintenance Manual

1. Open Control Panel.

2. Click Hardware and Sound.

3. Click Devices and Printers.

4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts.

If these actions do not correct the problem, have the computer and keyboard serviced. See Lenovo Support Web site on page 31 for details.

The mouse or pointing device does not work Symptom: The mouse or pointing device does not work.

Actions:

Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device.

Verify that the device drivers for the mouse or pointing device are installed correctly.

If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See Enabling or disabling a device on page 55.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

The pointer on the screen does not move smoothly with the mouse Symptom: The pointer on the screen does not move smoothly with the mouse.

Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other contaminants on the ball inside the mouse. Clean the mouse.

The fingerprint reader does not work Symptom: The fingerprint reader does not work.

Action: The following could cause the fingerprint reader not to operate properly:

Not enrolling your fingerprint correctly.

Scratching the surface of the reader with a hard, pointed object.

Scraping the surface of the reader with your nail or anything hard.

Using or touching the reader with a dirty finger.

The surface of your finger is very different from when you enrolled your fingerprint.

The wireless keyboard does not work Symptom: The wireless keyboard does not work.

Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your computer. If restarting your computer does not solve the problem, verify that the following conditions are met:

The batteries are properly installed.

The batteries still retain their current.

The wireless Keyboard is located less than ten meters away from the transceiver.

Chapter 5. Troubleshooting and diagnostics 43

The transceiver is fully installed.

Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard.

Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type. For information about the status lights and using the controls, refer to the documentation that comes with your monitor.

Select your symptom from the following list:

Wrong characters appear on the screen on page 44

The monitor works when you turn on the computer, but goes blank after some period of computer inactivity on page 44

The monitor works when you turn on the computer, but goes blank when you start some application programs on page 44

The image appears to be flickering on page 45

The image is discolored on page 45

Wrong characters appear on the screen Symptom: Wrong characters appear on the screen.

Action: Have the computer serviced. For details, see Lenovo Support Web site on page 31.

The monitor works when you turn on the computer, but goes blank after some period of computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer inactivity.

Action: The computer is probably set for energy savings with the power-management feature. If the power-management feature is enabled, disabling it or changing the settings might solve the problem.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

The monitor works when you turn on the computer, but goes blank when you start some application programs Symptom: The monitor works when you turn on the computer, but goes blank when you start some application programs.

Actions:

Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer. A loose cable can cause intermittent problems.

Verify that the necessary device drivers for the application programs are installed. Refer to the documentation for the affected application program to see if device drivers are required.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

44 ThinkStation C30 Hardware Maintenance Manual

The image appears to be flickering Symptom: The image appears to be flickering.

Actions:

The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer.

Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.

The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor. If this does not correct the problem, do the following:

1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.)

2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart.

3. Turn on the monitor.

You can reset the refresh rate through your operating system Control Panel:

On the Windows 7 operating system, click Start Control Panel Hardware and Sound Adjust screen resolution Advanced Settings. Then click the Monitor tab and select a new refresh rate.

On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound Adjust screen resolution Advanced Settings. Then click the Monitor tab and select a new refresh rate.

See your operating system documentation or help for further information on monitor settings.

If these actions do not correct the problem, your monitor might need service. See Lenovo Support Web site on page 31 for details.

The image is discolored Symptom: The image is discolored.

Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor. If this does not correct the problem, do the following:

1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.)

2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart.

3. Turn on the monitor.

If these actions do not correct the problem, your monitor might need service. See Lenovo Support Web site on page 31 for details.

Ethernet problems For Ethernet problems, select your symptom from the following list:

Your computer cannot connect to the network on page 46

The adapter stops working for no apparent reason on page 46

If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur on page 47

Chapter 5. Troubleshooting and diagnostics 45

If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps on page 47

Your computer cannot connect to the network Symptom: Your computer cannot connect to the network.

Actions: Make sure that:

The cable is installed properly.

The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.

The cable is installed properly.

You are using the correct device driver.

On the Windows 7 operating system, do the following:

1. Click Start Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

5. Click Update Driver Software, and then follow the instructions on the screen.

On the Windows 8 or Windows 8.1 operating system, do the following:

1. Open Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

5. Click Update Driver Software, and then follow the instructions on the screen.

The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

The adapter stops working for no apparent reason Symptom: The adapter stops working for no apparent reason.

Action: The network driver files may be corrupt or missing. Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed.

46 ThinkStation C30 Hardware Maintenance Manual

If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.

Actions:

Use Category 5 wiring and make sure that the network cable is securely connected.

Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.

Actions:

Try another cable.

Make sure that the link partner is set to auto-negotiate.

Make sure that the switch is 802.3ab-compliant (gigabit over copper).

Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information.

Select your symptom from the following list:

An option that was just installed does not work on page 47

An option that previously worked does not work now on page 47

An option that was just installed does not work Symptom: An option that was just installed does not work.

Action: Verify that:

The option is designed for your computer.

You followed the installation instructions supplied with the option and the installation instructions provided with your computer, and all option files (such as device drivers, if required) are installed correctly.

You have not loosened other installed options or cables.

If the option is an adapter, you have provided enough hardware resources for the adapter to function correctly. See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

An option that previously worked does not work now Symptom: An option that previously worked does not work now.

Actions:

Verify that all option hardware and cable connections are secure.

Chapter 5. Troubleshooting and diagnostics 47

If the option comes with its own test instructions, use those instructions to test the option.

If the failing option is a SCSI option, verify that:

The cables for all external SCSI options are connected correctly.

The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

All external SCSI options are turned on. External SCSI options must be turned on before the computer is turned on. For more information, see your SCSI documentation.

Verify that the option and any required device drivers are installed correctly.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Performance and lockup problems Poor performance and lockup problems can be a result of any of the following:

Insufficient free hard disk drive space on page 48

Excessive number of fragmented files on page 49

Insufficient memory on page 49

Make a selection from the above list to find out more about the corrective actions you can take.

Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space

The Windows operating system will slow down and might produce errors if the hard disk drive gets too full.

To check the amount of free space on the Windows 7 operating system, do the following:

1. Click Start Computer.

2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed.

To check the amount of free space on the Windows 8 operating system, do the following:

1. Open File Explorer and click Computer.

2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed.

To check the amount of free space on the Windows 8.1 operating system, do the following:

1. Open File Explorer.

2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed.

To free up disk space, do any of the following:

Method 1

1. On the Windows 7 operating system, click Start Computer. On the Windows 8 operating system, open File Explorer and click Computer. On the Windows 8.1 operating system, open File Explorer.

2. Right-click your C drive entry and then click Properties.

3. Click Disk Cleanup.

4. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK.

Method 2

1. Open Control Panel.

48 ThinkStation C30 Hardware Maintenance Manual

2. Click Programs.

3. Click Turn Windows features on or off.

4. A list of optional Windows components is displayed. Follow the instructions on the screen.

Method 3

1. On the Windows 7 operating system, click Start Computer. On the Windows 8 operating system, open File Explorer and click Computer. On the Windows 8.1 operating system, open File Explorer.

2. Right-click your C drive entry and then click Properties.

3. Click Disk Cleanup.

4. Click Clean up system files.

5. Click the More Options tab.

6. In the Programs and Features area, click the Clean up button.

7. A list of installed programs is displayed. Select the program that you want to remove. Click Uninstall/Change or Uninstall.

Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder names and procedures vary depending on your e-mail application. If you need assistance, see the help system for your e-mail application.

Excessive number of fragmented files Symptom: Excessive number of fragmented files

Action: Run the Windows Disk Defragmenter program.

Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk-defragmentation process might take up to several hours to complete.

On the Windows 7 operating system, do the following:

1. Close any programs that are currently running and close any open windows.

2. Click Start Computer.

3. Right-click your C drive entry and then click Properties.

4. Click the Tools tab.

5. Click Defragment Now, then click Continue.

6. Click Defragment Now again to start a disk-defragmentation process.

On the Windows 8 or Windows 8.1 operating system, do the following:

1. Close any programs that are currently running and close any open windows.

2. On Windows 8, open File Explorer and click Computer. On Windows 8.1, open File Explorer.

3. Right-click your C drive entry and then click Properties.

4. Click the Tools tab and then click Optimize.

5. Click Optimize in the Optimize Drives window that is displayed to start a disk-defragmentation process.

Insufficient memory Symptom: Insufficient memory

In general, the more memory that is installed, the better the Windows operating system runs.

Chapter 5. Troubleshooting and diagnostics 49

Action: Install additional memory. For information about purchasing memory, see Lenovo Support Web site on page 31. For step-by-step instructions on installing memory, see Installing or replacing a memory module on page 86.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Printer problems Symptom: The printer does not work.

Actions: Verify that:

1. The printer is turned on and is online.

2. Paper is loaded correctly.

3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer.

Note: Non-IEEE-approved printer signal cables might cause unpredictable problems.

1. Any device drivers and other software that came with the printer are correctly installed.

2. You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 6 Using the Setup Utility program on page 53.

If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Lenovo Support Web site on page 31.

Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port.

Symptom: Serial port cannot be accessed.

Actions:

Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet.

If the serial device has its own On/Off switch, make sure it is in the On position.

If the serial device has an Online switch, make sure it is in the Online position.

If the serial device is a printer, make sure paper is loaded correctly.

Verify that any software supplied with the serial device is correctly installed. Refer to the documentation for the serial-device option.

Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated.

If these actions do not correct the problem, run the diagnostic programs (see Lenovo Solution Center on page 52 for instructions). If you need technical assistance, see Lenovo Support Web site on page 31.

Software problems Select your symptom from the following list:

When using a sort feature, dates do not sort in the correct order on page 51

Software does not work as expected on page 51

50 ThinkStation C30 Hardware Maintenance Manual

When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order.

Action: Some software developed before the year 2000 used only the last two digits of a year to sort dates, always assuming the first two digits were 19. Consequently, these programs sort dates out of order. Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.

Software does not work as expected Symptom: Software does not work as expected.

Actions:

Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key.

If you are having difficulty with the Windows operating system or one of its components, refer to the Windows help system. It is accessible from the Windows Start menu.

To determine if problems are caused by newly installed software, verify that:

Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.)

The software is designed to operate on your computer.

Other software works on your computer.

The software you are using works correctly on another computer.

If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem.

Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.

If the software program used to work correctly, but does not work correctly now, do the following:

On the Windows 7 operating system, click Start Control Panel System and Security System System Protection System Restore. Then, follow the instructions on the screen.

On the Windows 8 or Windows 8.1 operating system, open Control Panel and click System and Security System System Protection System Restore. Then, follow the instructions on the screen.

If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it.

If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see Lenovo Support Web site on page 31 for details.

USB problems Symptom: The USB connectors cannot be accessed.

Actions:

Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, make sure it is attached to a properly grounded electrical outlet.

Chapter 5. Troubleshooting and diagnostics 51

If the USB device has its own On/Off switch, make sure it is in the On position.

If the USB device has an Online switch, make sure it is in the Online position.

If the USB device is a printer, make sure paper is loaded correctly.

Make sure any device drivers or other software supplied with the USB device is correctly installed. Refer to the documentation for the USB device.

Reset the device by detaching and reattaching the USB connector.

If these actions do not correct the problem, run the diagnostic programs to test the USB connector (see Lenovo Solution Center on page 52 for instructions). If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Lenovo Support Web site on page 31.

Diagnostics The diagnostic program is used to test hardware components of your computer. The diagnostic program can also report operating-system-controlled settings that interfere with the correct operation of your computer. You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is running the Windows operating system.

Notes:

1. Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes. For more information about the Lenovo Solution Center program, see Lenovo Solution Center on page 52.

2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

Notes:

The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags.

If you are using a Windows operating system other than Windows 7, Windows 8, or Windows 8.1, go to http://www.lenovo.com/diags for the latest information on diagnostics for your computer.

To run the Lenovo Solution Center program, see Lenovo programs on page 29.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative.

52 ThinkStation C30 Hardware Maintenance Manual

Chapter 6. Using the Setup Utility program

The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program To start the Setup Utility program, do the following:

1. Make sure your computer is turned off.

2. Repeatedly press and release the F1 key when turning on the computer. When you hear multiple beeps or see a logo screen, release the F1 key.

Note: If a Power-On Password or an Administrator Password has been set, the Setup Utility program menu will not be displayed until you type the correct password. For more information, see Using passwords on page 53.

When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased, an error message will be displayed when you start the computer and you will be prompted to do one of the following:

Press F1 to enter the Setup Utility program.

Note: After you enter the Setup Utility program, select Save Changes and Exit at the bottom of the screen. The error message will not be displayed again.

Press F2 to bypass the error message and log in to the operating system.

Viewing and changing settings The Setup Utility program menu lists various items about the system configuration. To view or change settings, start the Setup Utility program. See Starting the Setup Utility program on page 53. Then, follow the instructions on the screen.

You can use either the keyboard or the mouse to navigate through BIOS menu choices. The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available:

Power-On Password

Administrator Password

Hard Disk Password

You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections.

Copyright Lenovo 2012, 2014 53

Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines:

Have at least eight characters in length

Contain at least one alphabetic character and one numeric character

Setup Utility program and hard disk drive passwords are not case sensitive

Not be your name or your user name

Not be a common word or a common name

Be significantly different from your previous passwords

Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in.

Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set an Administrator Password.

When an Administrator Password is set, you are prompted to type a valid password each time you try to access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is typed in.

If both the Power-On Password and Administrator Password are set, you can type either password. However, you must use your Administrator Password to change any configuration settings.

Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive.

Notes:

After you set a Hard Disk Password, your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another.

If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive.

Setting, changing, and deleting a password To set, change, or delete a password, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. From the Setup Utility program main menu, select Security.

3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password.

4. Follow the instructions on the right side of the screen to set, change, or delete a password.

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Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see Password considerations on page 54.

Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password.

To erase a lost or forgotten password, do the following:

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Locate the Clear CMOS /Recovery jumper on the system board. See Locating parts on the system board on page 76.

4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3).

5. Reinstall the computer cover and connect the power cord. See Completing the parts replacement on page 130.

6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds.

7. Repeat step 1 through step 2.

8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

9. Reinstall the computer cover and connect the power cord. See Completing the parts replacement on page 130.

Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices:

USB Configuration Use this option to enable or disable a USB connector. When a USB connector is disabled, the device connected to the USB connector cannot be used.

SATA Configuration Use this option to enable or disable a SATA connector or an external SATA connector.

To enable or disable a device, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. Depending on the device you want to enable or disable, do one of the following:

From the Setup Utility program main menu, select Devices South Bridge USB Configuration to enable or disable a USB device.

From the Setup Utility program main menu, select Advanced SATA Configuration to enable or disable a SATA device.

3. Select the desired settings and press Enter.

4. Press F10 to save changes and exit the Setup Utility program. See Exiting the Setup Utility program on page 57.

Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want.

Chapter 6. Using the Setup Utility program 55

Selecting a temporary startup device Use this procedure to select a temporary startup device.

Note: Not all discs and hard disk drives are bootable.

1. Turn off your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window displays, release the F12 key.

3. Select the desired startup device and press Enter. The computer will start up from the device you selected.

Note: Selecting a startup device from the Please select boot device window does not permanently change the startup sequence.

Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. From the Setup Utility program main menu, select Startup.

3. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, the Error Startup Sequence and Manufacturing Boot Sequence. Read the information displayed on the right side of the screen.

4. Press F10 to save changes and exit the Setup Utility program. See Exiting the Setup Utility program on page 57.

Enabling ErP compliance mode and Deep Sx You can enable the ErP compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode.

To enable ErP compliance mode and Deep Sx in the Setup Utility program, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. From the Setup Utility program main menu, select Devices South Bridge.

3. Select Deep Sx and press Enter.

4. Select Enabled in S4 and S5 and press Enter.

5. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

Note: When ErP compliance mode and Deep Sx are enabled, you can wake up your computer by doing one of the following:

Pressing the power switch

Enabling the wake up on alarm feature

The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following:

1. Start the Setup Utility program.

2. From the Setup Utility program main menu, select Power Automatic Power On, and press Enter.

3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen.

4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

Enabling the after power loss feature

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The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following:

1. Start the Setup Utility program.

2. From the Setup Utility program main menu, select Power After Power Loss, and press Enter.

3. Select Power On and press Enter.

4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

To change the BIOS settings, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. From the Setup Utility program main menu, select Exit OS Optimized Default.

3. Depending on the operating system to be installed, do one of the following:

To install the Windows 8 (64-bit) or Windows 8.1 (64-bit) operating system, select Enabled.

To install an operating system other than Windows 8 (64-bit) or Windows 8.1 (64-bit), select Disabled.

4. Select Yes in the window displayed and press Enter to confirm your selection.

5. Press F10 to save changes and exit the Setup Utility program. See Exiting the Setup Utility program on page 57.

Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. Do one of the following:

If you want to save the new settings, press F10 to save changes and exit the Setup Utility program.

If you do not want to save the settings, select Exit Discard Changes and Exit, and then press Enter. When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program.

If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program.

Chapter 6. Using the Setup Utility program 57

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Chapter 7. Configuring RAID

This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled by Intel Enterprise Rapid Store Technology enterprise (RSTe) or the LSI MegaRAID BIOS.

Note: The RAID configuration information described in this chapter is only applicable in the Windows environment. For information about configuring RAID in the Linux environment, contact your Linux software provider.

This chapter provides information about the following topics:

Configuring RAID with Intel RSTe on page 59

Quick RAID setup using the LSI MegaRAID BIOS configuration utility on page 61

Configuring RAID with Intel RSTe If your computer comes with Intel RSTe, you can follow the sections below to configure RAID with Intel RSTe.

This section provides information about the following topics:

Installing SATA or SAS hard disk drives on page 59

Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility on page 60

Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID:

RAID Level 0 - Striped disk array

A RAID Level 0 hard disk drive group consisting of at least two hard disk drives

Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB

Better performance without fault tolerance

RAID Level 1 - Mirrored disk array

A RAID Level 1 hard disk drive group consisting of two hard disk drives

Improved read performance and 100% redundancy

RAID Level 5 - Block-level striped disk array with distributed parity

A RAID Level 5 hard disk drive group consisting of at least three hard disk drives

Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB

Better performance and fault tolerance

RAID Level 5 by using Intel RSTe supports SATA hard disk drives only

Ensure that the correct hard disk drive enablement module is installed in your computer:

If zero to three SATA hard disk drives or solid-state drives are installed, no hard disk drive enablement module is needed.

If there are any SAS hard disk drives installed, the SAS hard disk drive enablement module (one to three hard disk drives) is required.

Copyright Lenovo 2012, 2014 59

For more information about the hard disk drive enablement module, see Installing or replacing a hard disk drive enablement module on page 102.

Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility.

Note: The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive. Therefore, if only one hard disk drive is installed in your computer, the following information does not apply.

This section provides information about the following topics:

Entering the Intel RSTe configuration utility on page 60

Creating RAID volumes using the Intel RSTe configuration utility on page 60

Deleting RAID volumes using the Intel RSTe configuration utility on page 61

Resetting hard disk drives to non-RAID on page 61

Entering the Intel RSTe configuration utility This section provides instructions on how to enter the Intel RSTe configuration utility.

During the computer startup, follow the instructions on the screen. Press Ctrl+I to enter the Intel RSTe configuration utility.

The following four options are displayed after you enter the Intel RSTe configuration utility.

1. Create RAID Volume

2. Delete RAID Volume

3. Reset Disks to Non-RAID

4. Exit

Press the up and down arrow keys to select an option. Press Enter to enter the selected menu. Press Esc to exit the Intel RSTe configuration utility, or select Exit, and then press Enter to exit the Intel RSTe configuration utility.

Creating RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes.

To create a RAID volume, do the following:

1. Enter the Intel RSTe configuration utility. See Entering the Intel RSTe configuration utility on page 60.

2. Press the up and down arrow keys to select Create RAID Volume, and then press Enter to view the CREATE VOLUME MENU window.

3. The following five options are displayed. Press the up and down arrow keys to select an option. After you configure an option, press Tab or Enter to go to the next option.

a. Name: Volume name. You can use the default name or type a preferred name.

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b. RAID Level: You can change the RAID Level to one of the following:

RAID Level 0

RAID Level 1

RAID Level 5 (not supported on SATA hard disk drives when the SAS hard disk drive enablement module is installed)

c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration.

d. Strip Size: Press the up and down arrow keys to select a strip size.

e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.

4. Press Enter to finish configuring all the five options. When prompted, press Y to confirm the creation of the new RAID volume.

5. After the new RAID volume is created, the information about the RAID volume will be displayed under DISK/VOLUME INFORMATION, such as ID number, name, RAID level, strip size, volume size, status, and whether it is a bootable volume.

Deleting RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to delete RAID volumes.

To delete a RAID volume, do the following:

1. Enter the Intel RSTe configuration utility. See Entering the Intel RSTe configuration utility on page 60.

2. Press the up and down arrow keys to select Delete RAID Volume. Press Enter to enter the DELETE VOLUME MENU window.

3. Press the up and down arrow keys to select the RAID volume that is not needed. Press Del to delete it from the RAID Volumes list.

4. When prompted, press Y to confirm the deletion of the selected RAID volume.

Resetting hard disk drives to non-RAID This section provides instructions on how to reset hard disk drives to non-RAID.

To reset hard disk drives to non-RAID, do the following:

1. Enter the Intel RSTe configuration utility. See Entering the Intel RSTe configuration utility on page 60.

2. Press the up and down arrow keys to select Reset Disks to Non-RAID. Press Enter to enter the RESET RAID DATA window.

3. Use the up and down arrow keys and the space key to mark individual hard disk drive to be reset, and then press Enter to complete the selection.

4. When prompted, press Y to confirm the reset action.

5. If the hard disk drive you reset is part of a RAID volume, the computer might detect that the RAID volume is degraded. In this case, you are prompted to select a hard disk drive to initiate a rebuild process.

6. Select an available hard disk drive, and then press Enter to initiate the rebuild process.

Note: Press Esc to cancel a rebuild process and leave the RAID volume in the degraded status. In the Main Menu window under DISK/VOLUME INFORMATION, you will see that the status of the RAID volume has changed to Degraded.

Quick RAID setup using the LSI MegaRAID BIOS configuration utility Notes:

The LSI MegaRAID SAS adapter and the LSI MegaRAID BIOS configuration utility are only available on some models.

Chapter 7. Configuring RAID 61

The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter. For advanced setup and configuration using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.

This section provides information about the following topics:

Installing SATA or SAS hard disk drives on page 62

Entering the LSI MegaRAID BIOS configuration utility on page 62

Creating RAID volumes using the LSI MegaRAID BIOS configuration utility on page 63

Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility on page 63

Setting the hot spare hard disk drive on page 64

Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID:

RAID Level 0 - Striped disk array

A RAID Level 0 hard disk drive group consisting of at least one hard disk drive

Supported strip sizes: 8 KB to 1 MB

Better performance without fault tolerance

RAID Level 00 - Spanned hard disk drive group with a series of RAID 0 hard disk drive groups

A RAID Level 00 hard disk drive group consisting of two hard disk drives

Supported strip sizes: 8 KB to 1 MB

Better performance without fault tolerance

RAID Level 1 - Mirrored disk array

A RAID Level 1 hard disk drive group consisting of two hard disk drives

Improved read performance and 100% redundancy

RAID Level 5 - Block-level striped disk array with distributed parity

A RAID Level 5 hard disk drive group consisting of at least three hard disk drives

Supported strip sizes: 8 KB to 1 MB

Better performance and fault tolerance

RAID Level 5 is supported by some models of LSI MegaRAID adapter cards

Ensure that the LSI MegaRAID SAS adapter card is installed in your computer, and that the hard disk drives are connected to this adapter card and not to the connectors on the system board.

Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility.

To enter the LSI MegaRAID BIOS configuration utility, do the following:

1. During the computer startup, follow the instructions on the screen.

2. Press Ctrl+H to enter the CONTROLLER SELECTION window.

3. Select the controller you want to configure, and then click Start to enter the LSI MegaRAID BIOS configuration utility.

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Creating RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility.

To create RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following:

1. Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window.

2. Press the up and down arrow keys to select one of the three configuration types:

Clear Configuration: Clear the existing configuration.

New Configuration: Clear the existing configuration and create new configuration.

Add Configuration: Retain the existing storage configuration and add new hard disk drives. The new configuration will not cause any data loss.

3. Select Add Configuration, and then click Next. The following two options are displayed in the Configuration Method window.

Manual Configuration: Manually create hard disk drive groups and virtual hard disk drives, and set parameters.

Automatic Configuration: Automatically create an optimal RAID configuration.

4. Select Manual Configuration, and then click Next. The Drive Group Definition window is displayed. To create hard disk drive groups, do the following:

a. Select one or more hard disk drives for the group (keep pressing Ctrl while selecting more than one hard disk drive).

b. Click Add To Array to move the selected hard disk drives to Drive Groups.

c. Click Accept DG to create the hard disk drive group.

d. Repeat the above steps if you want to create more than one hard disk drive group.

5. Click Next. The Span Definition window is displayed. Select the hard disk drive group that you want to add to a span, and then click Add to SPAN. Repeat this step until you have selected all the hard disk drive groups you want.

6. Click Next. The Virtual Drive Definition window is displayed. Change the virtual hard disk drive options from the default settings listed on the screen to the settings you want. Click Accept, and then follow the instructions on the screen to customize your settings.

7. Click Next, and the Preview window is displayed.

8. Check your settings, and then click Accept.

9. Click Yes to save the configuration.

Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility.

To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following:

1. Enter the LSI MegaRAID BIOS configuration utility. See Entering the LSI MegaRAID BIOS configuration utility on page 62.

2. Select the virtual hard disk drives you want to delete, and then the Virtual Drive window is displayed.

3. Click Delete, and then click Go.

Chapter 7. Configuring RAID 63

4. Click Yes to save your changes.

Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive.

To set the hot space hard disk drive, do the following:

1. Enter the LSI MegaRAID BIOS configuration utility. See Entering the LSI MegaRAID BIOS configuration utility on page 62.

2. Select the hard disk drive you want to set as the hot spare hard disk drive. The Drive window is displayed.

3. Select Make Global HSP or Make Dedicated HSP, and then click Go.

4. The main screen of the LSI MegaRAID BIOS configuration utility is displayed, and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane.

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Chapter 8. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4 General Checkout on page 33. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to Undetermined problems on page 69.

Notes:

If you have both an error message and an incorrect audio response, diagnose the error message first.

If you cannot run the diagnostic tests, but did receive a POST error message, diagnose the POST error message first.

If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error A hard disk drive boot error can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

Check the configuration and ensure the start-up drive is in the boot sequence.

No operating system installed on the boot drive. Install an operating system on the boot drive.

The boot sector on the start-up drive is corrupted. The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk drive.

2. Using the operating system programs, format the hard disk drive.

The drive is defective. Replace the hard disk drive.

Power Supply Problems If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

Power cord

On/Off switch connector

On/Off switch power supply connector

System board power supply connectors

Microprocessor(s) connection

Reseat connectors

Check the power cord for continuity. Power cord

Check the turn on switch for continuity. Turn on switch

Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

Copyright Lenovo 2012, 2014 65

The following tables describes beep symptoms.

Beep Symptom FRU/Action

2 short beeps CMOS setting error Perform the following actions in order.

1. Start the Setup Utility program and press F10 to save and exit. See Chapter 6 Using the Setup Utility program on page 53.

2. Start the Setup Utility program and press F9 to load defaults and then press F10 to save and exit.

3. Perform a Boot block recovery. See Recovering from a POST/BIOS update failure on page 133.

1 long and 2 short beeps Monitor or video adapter card error

Perform the following actions in order.

1. Make sure the monitor is properly connected to the computer.

2. Replace the video adapter card (if present).

3. Replace the system board.

1 long and 3 short beeps Keyboard error Perform the following actions in order.

1. Make sure the keyboard is properly connected to the keyboard connector.

2. Replace the keyboard.

3. Replace the system board.

1 long and 9 short beeps BIOS ROM error Perform the following actions in order.

1. Start the Setup Utility program and press F9 to load defaults and then press F10 to Save and exit. See Chapter 6 Using the Setup Utility program on page 53.

2. Perform a Boot block recovery. See Recovering from a POST/BIOS update failure on page 133.

3. Replace the system board.

1-3-3-1 short beeps DRAM memory error Perform the following actions in order.

1. Make sure the memory module(s) are properly seated in the connector(s).

2. Replace the memory module(s).

3. Replace the system board.

POST error codes Each time you Turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

Checks some basic system-board operations

Checks the memory operation

Starts the video operation

Verifies that the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

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POST Error Message Description/Action

CMOS battery failed The CMOS battery is no longer functional.

Replace the battery.

CMOS checksum error - defaults loaded Checksum of CMOS is incorrect.

The computer loads the default configuration settings. This error might indicate that CMOS has become corrupt due to a weak CMOS battery.

CPU at nnnn nnnn is the running speed of the microprocessor.

Press Esc to skip memory test Pressing Esc skips the full memory test

HARD DISK INSTALL FAILURE Cannot find or initialize the hard disk drive controller or the drive.

Make sure the hard disk drive is correctly installed.

If no hard disk drives are installed, make sure the hard disk drive selection in Setup is set to NONE.

Keyboard error or no keyboard present Cannot initialize the keyboard.

Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST.

To purposely configure the computer without a keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD. The BIOS then ignores the missing keyboard during POST.

Memory Test: This message displays during a full memory test, counting down the memory areas being tested.

Memory test fail If POST detects an error during memory testing, additional information appears. This information gives specifics about the type and location of the memory error.

Press TAB to show POST screen Pressing the TAB key permits the user to toggle between the default POST display screen and a custom POST display screen.

Error: Non-System disk or disk error Replace and press any key when ready

The BIOS was unable to find a suitable boot device.

Make sure the boot drive is properly connected to the computer.

Make sure you have bootable media.

Miscellaneous error messages Message/Symptom FRU/Action

Changing display colors Display/Monitor

Computer will not turn off. See Hard disk drive boot error on page 65.

1. Power Switch

2. System Board

3. Riser card, if installed.

Chapter 8. Symptom-to-FRU Index 67

Message/Symptom FRU/Action

Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette.

2. Ensure that network adapter is enabled for RPL.

3. Network adapter (Advise network administrator of new MAC address)

Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter.

2. Ensure that the operating system settings are set to enable Wake on LAN.

3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see Starting the Setup Utility program on page 53)

4. Ensure network administrator is using correct MAC address.

5. Ensure no interrupt or I/O address conflicts.

6. Network adapter (advise network administrator of new MAC address)

7. Replace the system board.

Dead computer. See Hard disk drive boot error on page 65.

1. Power Supply

2. System Board

Diskette drive in-use light remains on or does not light when drive is active.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Blank screen except for flashing cursor. 1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

Incorrect memory size during POST 1. Run the Memory tests.

2. Memory Module

3. System Board

"Insert a Diskette" icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive.

1. System Board

2. Diskette Drive Cable

3. Network Adapter

Intensity or color varies from left to right of characters and color bars

1. Display

2. Video adapter (if present)

3. System Board

No power or fan not running 1. See Power Supply Problems on page 65.

2. Replace the system board.

Non-system disk or disk error-type message with a known-good diagnostic diskette.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above (including blank or illegible display)

1. Display

2. System Board

Turn on indicator or hard disk drive in-use light not on, but computer works correctly

1. Power switch/LED assembly

2. System Board

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Message/Symptom FRU/Action

Printer problems 1. Printer

2. System Board

Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive

1. Run the Setup Utility program and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard disk.

1. If network administrator is using LCCM Hybrid RPL, check startup sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server 1. Check startup sequence.

2. Check the network adapter LED status.

Serial or parallel port device failure (system board port) 1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter port) 1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work 1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems This section provides instructions on how to find out the failing devices or adapters.

1. Turn off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

c. Memory modules

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Turn on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

Chapter 8. Symptom-to-FRU Index 69

If all devices and adapters have been removed, and the problem continues, replace the system board.

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Chapter 9. Locations

This chapter introduces the locations of the computer hardware components.

Locating connectors, controls, and indicators on the front of your computer Figure 1 Front connector, control, and indicator locations on page 71 shows the locations of the connectors, controls, and indicators on the front of your computer.

Figure 1. Front connector, control, and indicator locations

1 Hard disk drive activity indicator 5 Headphone connector

2 Power switch 6 USB 3.0 connector

3 USB 3.0 connector 7 Optical drive eject/close button

4 Microphone connector

Copyright Lenovo 2012, 2014 71

Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 72 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

Figure 2. Rear connector locations

1 Serial port 10 PCI card slot cover

2 USB 2.0 connectors (8) 11 Power cord connector

3 USB 3.0 connectors (2) 12 Display connector (DVI connector, DisplayPort connector, or mini DisplayPort connector) (number and location vary by model)

4 Microphone connector 13 Display connector (DVI connector, DisplayPort connector, or mini DisplayPort connector) (number and location vary by model)

5 PCI Express x4 (x16 mechanical) card slot cover

14 Audio line-in connector

6 PCI Express x16 graphics card slot cover 15 Audio line-out connector

7 PCI card slot cover 16 Ethernet connector

8 PCI Express x16 graphics card (available in some models)

17 PS/2 keyboard and mouse connectors (optional)

9 PCI Express x4 card slot cover

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Connector Description

Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.

Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or the audio line-in connector on a stereo system or other external recording device.

DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector.

DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector.

Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.

Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.

Mini DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a mini DisplayPort connector. The mini DisplayPort connector is a miniaturized version of a DisplayPort connector.

PS/2 keyboard connector (optional)

Used to attach a keyboard that uses a PS/2 keyboard connector.

PS/2 mouse connector (optional)

Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 mouse connector.

Serial port Used to attach an external modem, a serial printer, or other devices that use a 9-pin serial port.

USB 2.0 connector Use this connector to attach a device that requires a USB 2.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a personal digital assistant (PDA).

USB 3.0 connector Use this connector to attach a device that requires a USB 2.0 or 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a personal digital assistant (PDA).

Locating FRUs and CRUs Figure 3 Locating FRUs and CRUs on page 74 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see Removing the computer cover on page 80.

Chapter 9. Locations 73

Figure 3. Locating FRUs and CRUs

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The following table lists the major FRUs shown in Figure 3 Locating FRUs and CRUs on page 74 and identifies which FRUs also are self-service CRUs or optional-service CRUs.

Notes:

Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives.

Optional-service CRUs: These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws. Once the access panel is removed, the specific CRU is visible.

Number FRU description Self-service CRU Optional-service CRU

1 Microprocessor 2 No No

2 Heat sink and fan assembly 2 No Yes

3 Heat sink and fan assembly 1 No Yes

4 Memory module(s) Yes No

5 Microprocessor 1 No No

6 Optical drive (available in some models) Yes No

7 Front audio and USB assembly No Yes

8 Front bezel Yes No

9 Hard disk drives Yes No

10 Front fan assembly No Yes

11 Cable manager No No

12 Peripheral Component Interconnect (PCI) card holder

Yes No

13 Power supply assembly No No

14 System board No No

15 Battery Yes No

16 PCI card Yes No

17 Rear fan assembly No Yes

18 Keyboard Yes No

19 Mouse Yes No

Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup

Chapter 9. Locations 75

Locating parts on the system board Figure 4 System board part locations on page 76 shows the locations of the parts and connectors on one type of system board.

Figure 4. System board part locations

1 Microprocessor 2 memory slot 3 (DIMM3) 25 SATA port 2

2 Microprocessor 2 memory slot 4 (DIMM4) 26 SATA port 1

3 Microprocessor 2 27 SATA port 4

4 Heat sink and fan assembly 2 connector 28 Hard disk drive port 1

5 Microprocessor 1 memory slot 1 (DIMM1) 29 Hard disk drive port 2

6 Microprocessor 1 memory slot 2 (DIMM2) 30 Hard disk drive port 3

7 Microprocessor 1 12 V power connector 31 Cover presence switch connector (Intrusion switch connector)

8 Heat sink and fan assembly 1 connector 32 eSATA connector

9 Microprocessor 1 33 Battery

10 Microprocessor 1 memory slot 4 (DIMM4) 34 Front USB 3.0 connector (for connecting the front USB 3.0 ports if applicable)

11 Microprocessor 1 memory slot 3 (DIMM3) 35 Thermal sensor connector

12 Front fan connector 36 Internal speaker connector

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13 Mini PCI express card slot / mSATA solid-state drive slot

37 Front audio connector

14 Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper

38 PCI card slot

15 Internal USB 2.0 connector (for connecting the media card reader)

39 PCI Express x4 card slot

16 Front panel connector (for connecting LED indicators and the power switch)

40 PCI Express x16 graphics card slot (also supporting 400 GB Intel Solid-State Drive 910 Series)

17 Auxiliary LED connector 41 PCI card slot

18 Hard disk drive enablement module connector 42 PCI Express x16 graphics card slot

19 Front USB 2.0 connector (for connecting the front USB 2.0 ports if applicable)

43 PCI Express x4 card slot (x16 mechanical)

20 Internal USB 2.0 connector 44 Rear fan connector

21 24-pin power connector 45 Microprocessor 2 memory slot 1 (DIMM1)

22 4-pin power connector 46 PS/2 keyboard and mouse connector

23 Hard disk drive LED for LSI card 47 Microprocessor 2 memory slot 2 (DIMM2)

24 SATA port 3 48 Microprocessor 2 12 V power connector

Chapter 9. Locations 77

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.

When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed. Refer to the appropriate section in Installing or replacing hardware on page 79 for instructions on how to install or replace internal drives for your computer.

Figure 5 Drive bay locations on page 78 shows the locations of the drive bays.

Figure 5. Drive bay locations

1 Optical drive bay (with an optical drive installed in some models)

2 mSATA solid-state drive bay (with an mSATA solid-state drive installed in some models)

3 Hard disk drive or solid-state drive bays 1 - 3 (shown with three drives installed)

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Chapter 10. Replacing FRUs

This chapter provides information about the FRU replacement instructions.

Important: Be sure to read and understand Chapter 2 Safety information on page 3 before replacing any FRU. These precautions and guidelines will help you work safely.

Note: FRU replacements are to be done only by trained service technicians.

Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.

When you handle parts and other computer components, take these precautions to avoid static-electricity damage:

Limit your movement. Movement can cause static electricity to build up around you.

Always handle parts and other computer components carefully. Handle PCI cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

Prevent others from touching the parts and other computer components.

Before you replace a new part, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

When possible, remove the new part from the static-protective packaging, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on it.

Do not place the part on the computer cover or other metal surface.

Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer. You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware.

Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

Notes:

1. Use only computer parts provided by Lenovo.

2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

Installing external options You can connect external options to your computer, such as external speakers, a printer, or a scanner. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see Locating connectors, controls, and indicators on the front of your computer on page 71 and Locating connectors on the rear of your computer on page 72 to identify the

Copyright Lenovo 2012, 2014 79

required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to remove the computer cover.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

To remove the computer cover, do the following:

1. Remove any media from the drives and turn off all attached devices and the computer.

2. Disconnect all power cords from electrical outlets.

3. Disconnect the power cords, Input/Output cables, and any other cables that are connected to the computer. See Locating connectors, controls, and indicators on the front of your computer on page 71 and Locating connectors on the rear of your computer on page 72.

4. Remove any locking device that secures the computer cover, such as a padlock or an integrated cable lock.

5. Open the keylock 1 on the computer cover if it is in the locked position.

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6. Disengage the cover latch 2 and remove the cover. Place the computer cover on a flat surface.

Figure 6. Removing the computer cover

Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to remove and reinstall the front bezel.

To remove and reinstall the front bezel, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

Chapter 10. Replacing FRUs 81

3. Remove the front bezel by releasing the two plastic tabs on the left side and pivoting the front bezel outward.

Figure 7. Removing the front bezel

4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Removing and reinstalling the PCI card holder Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to remove and reinstall the PCI card holder.

To remove and reinstall the PCI card holder, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Lay the computer on its side.

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5. Press the two tabs 1 that secure the PCI card holder 2 inward, and then pivot the card holder to remove it from the chassis.

Figure 8. Removing the PCI card holder

Chapter 10. Replacing FRUs 83

6. To reinstall the PCI card holder into the chassis, insert the two tabs 1 into the corresponding holes in the chassis, and then pivot the PCI card holder downward until the front of the PCI card holder snaps into position.

Figure 9. Installing the PCI card holder

Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to install or replace a PCI card or an Intel Solid-State Drive 910 Series. Your computer has two standard PCI card slots, two PCI Express x16 graphics card slots, and one PCI Express x4 card slot, and one PCI Express x4 (x16 mechanical) card slot.

Note: If you want to use an NVIDIA compute card, ensure that your computer also has an NVIDIA graphics card installed.

To install or replace a PCI card, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

4. Depending on whether you are installing or replacing a PCI card, do one of the following:

If you are installing a PCI card, remove the appropriate metal slot cover at the rear of the computer.

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If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot.

Figure 10. Removing a PCI card

Notes:

a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.

b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot.

5. Remove the new PCI card from its static-protective package.

Chapter 10. Replacing FRUs 85

6. Install the new card into the appropriate slot on the system board. See Locating parts on the system board on page 76.

Figure 11. Installing a PCI card

7. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to install or replace a memory module.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module.

Your computer has eight slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs. When installing or replacing a memory module, use the following guidelines:

Use either DDR3 ECC UDIMMs or RDIMMs for your computer. Do not install both the UDIMMs and RDIMMs into the same computer.

Use 2 GB, 4 GB, or 8 GB UDIMMs in any combination up to a maximum of 64 GB of system memory.

Use 2 GB, 4 GB, 8 GB, 16 GB, or 32 GB RDIMMs in any combination up to a maximum of 256 GB of system memory.

Always install DIMMs in the numerical order indicated in Locating parts on the system board on page 76.

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If your computer has only one microprocessor installed, be sure to install memory modules only in the memory slots adjacent to that microprocessor.

If your computer has two microprocessors installed, install equal numbers of memory modules in both sets of microprocessor DIMM slots for maximum performance.

To install or replace a memory module, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82

4. Locate the memory slots. See Locating parts on the system board on page 76.

5. Remove any parts that might prevent your access to the memory slots. Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory slots. See Installing or replacing a PCI card on page 84.

6. Depending on whether you are installing or replacing a memory module, do one of the following:

If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot.

Figure 12. Removing a memory module

If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.

Figure 13. Opening the retaining clips

Chapter 10. Replacing FRUs 87

7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close.

Figure 14. Installing a memory module

8. Reinstall the PCI Express x16 graphics card if you have removed it. See Installing or replacing a PCI card on page 84.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the optical drive.

To replace the optical drive, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

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5. Disconnect the signal cable and the power cable from the rear of the optical drive, press the blue release button 1 as shown, and then slide the optical drive out of the computer.

Figure 15. Removing the optical drive

6. Install the optical drive retainer 1 on the side of the new optical drive. Then, slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position.

Figure 16. Installing the optical drive

Chapter 10. Replacing FRUs 89

7. Connect the signal cable and the power cable to the new optical drive.

Figure 17. Connecting the optical drive

8. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

9. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 81.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to the Lithium battery notice in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery.

To replace the battery, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

4. Locate the battery. See Locating parts on the system board on page 76.

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5. Remove the old battery.

Figure 18. Removing the old battery

6. Install a new battery.

Figure 19. Installing a new battery

7. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

8. Reinstall the computer cover and connect the cables. See Completing the parts replacement on page 130.

Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery.

9. Turn on the computer and all attached devices.

10. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 6 Using the Setup Utility program on page 53.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the heat sink and fan assembly.

CAUTION:

The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

To replace the heat sink and fan assembly, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

Chapter 10. Replacing FRUs 91

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Lay the computer on its side for easier access to the system board.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Your computer supports two heat sink and fan assemblies. Locate the heat sink and fan assembly you want to replace. See Locating parts on the system board on page 76.

6. Depending on the heat sink and fan assembly you want to replace, do one of the following:

If you are replacing heat sink and fan assembly 2, go to step 7.

If you are replacing heat sink and fan assembly 1, do the following:

a. Remove the optical drive. See Installing or replacing the optical drive on page 88.

b. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis.

Figure 20. Removing the optical drive bracket

7. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See Locating parts on the system board on page 76.

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8. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board:

a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 .

b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 .

Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly.

Figure 21. Removing the heat sink and fan assembly

9. Lift the failing heat sink and fan assembly off the system board.

Notes:

a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor.

b. Do not touch the thermal grease while handling the heat sink and fan assembly.

10. Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board.

Note: Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board.

11. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly. Do not over-tighten the screws.

a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 .

b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 .

12. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See Locating parts on the system board on page 76.

13. If you are replacing heat sink and fan assembly 1, reinstall the optical drive bracket into the chassis. Then, reinstall the optical drive into the chassis. See Installing or replacing the optical drive on page 88.

14. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

Chapter 10. Replacing FRUs 93

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the front fan assembly.

To replace the front fan assembly, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Locate the front fan assembly. See Locating FRUs and CRUs on page 73.

6. Disconnect the front fan assembly cable from the front fan connector on the system board. See Locating parts on the system board on page 76.

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7. Press the two tabs 1 that attach the front fan assembly bracket to the chassis toward each other as shown and then completely remove the front fan assembly bracket from the chassis.

Figure 22. Removing the front fan assembly

Chapter 10. Replacing FRUs 95

8. Insert the two tabs 1 on the new front fan assembly bracket into the corresponding holes in the chassis, and then press the two tabs through the holes until the bracket is secured in place.

Figure 23. Installing the front fan assembly

9. Connect the front fan assembly cable to the front fan connector on the system board.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the rear fan assembly.

To replace the rear fan assembly, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

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2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the PCI card holder for easier access to the rear fan assembly. See Removing and reinstalling the PCI card holder on page 82.

4. Disconnect the rear fan assembly cable from the rear fan connector on the system board. See Locating parts on the system board on page 76.

5. The rear fan assembly consists of two fans and is attached to the chassis by eight rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis.

Note: The new rear fan assembly will have eight new rubber mounts attached.

Figure 24. Removing the rear fan assembly

6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes.

Chapter 10. Replacing FRUs 97

7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place.

Figure 25. Installing the rear fan assembly

8. Connect the rear fan assembly cable to the rear fan connector on the system board.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to install or replace a hard disk drive.

Note: If you are installing a SAS hard disk drive, you must ensure that the SAS hard disk drive enablement module (one to three hard disk drives) or the LSI MegaRAID SAS adapter card is installed.

To install or replace a hard disk drive, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

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3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Locate the hard disk drive. See Locating internal drives on page 78.

5. Disconnect the signal cable and the power cable from the hard disk drive.

6. Press the two tabs of the hard disk drive bracket toward each other, and then pull the bracket outward to remove the hard disk drive with the bracket from the chassis.

Figure 26. Removing a hard disk drive

7. Flex the sides of the bracket to remove the hard disk drive from the bracket.

Chapter 10. Replacing FRUs 99

8. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.

Figure 27. Installing the hard disk drive into the bracket

Note: If you are installing a 2.5-inch hard disk drive, you need to install it into a 2.5 to 3.5-inch converter bracket first. Then install the 2.5-inch hard disk drive with the converter bracket into the 3.5-inch hard disk drive bracket.

Figure 28. Installing a 2.5-inch hard disk drive into the bracket

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9. Slide the new hard disk drive and bracket into the hard disk drive bay until it snaps into position.

Figure 29. Installing a hard disk drive

10. Connect the signal cable and the power cable to the new hard disk drive.

Figure 30. Connecting a SATA hard disk drive

Chapter 10. Replacing FRUs 101

Note: If you are installing a SAS hard disk drive, you need to connect the signal cable and power cable to the SAS-to-SATA adapter and then connect the adapter to the SAS hard disk drive.

Figure 31. Connecting a SAS hard disk drive

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to install or replace a hard disk drive enablement module.

To install or replace a hard disk drive enablement module, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Lay the computer on its side for easier access to the system board.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Remove the front fan assembly for easier access to the hard disk drive enablement module. See Replacing the front fan assembly on page 94.

6. Locate the hard disk drive enablement module on the system board. See Locating parts on the system board on page 76.

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7. If you are replacing the hard disk drive enablement module, press the two tabs of the plastic standoff toward each other and then lift the hard disk drive enablement module upward to remove it from the system board.

Figure 32. Removing the hard disk drive enablement module

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8. To install a new hard disk drive enablement module, align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board. Press the hard disk drive enablement module downward until it is secured in place.

Figure 33. Installing a new hard disk drive enablement module

9. Reinstall the front fan assembly. See Replacing the front fan assembly on page 94.

10. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing an mSATA solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to install or replace an mSATA solid-state drive.

To install or replace an mSATA solid-state drive, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Lay the computer on its side for easier access to the system board.

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4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Remove the front fan assembly. See Replacing the front fan assembly on page 94.

6. Remove any parts or disconnect any cables that might impede your access to the mini PCI express card slot on the system board. See Locating parts on the system board on page 76.

7. Depending on whether you are installing or replacing an mSATA solid-state drive, do one of the following:

If you are installing an mSATA solid-state drive, go to step 8.

If you are replacing an mSATA solid-state drive, press the two tabs 1 as shown and carefully pivot the mSATA solid-state drive upward at an angle about 20 degrees. Then, remove the mSATA solid-state drive from the mini PCI express card slot.

Figure 34. Removing the mSATA solid-state drive

8. Touch the static-protective package that contains the new mSATA solid-state drive to any unpainted surface on the outside of the computer. Then, take the new mSATA solid-state drive out of the package.

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9. Insert the new mSATA solid-state drive into the mini PCI express card slot at an angle about 20 degrees until it clicks into position. Then, carefully pivot the mSATA solid-state drive downward until it snaps into position and is secured by the two tabs 1 .

Note: Do not touch the contact edge and circuit board of the mSATA solid-state drive.

Figure 35. Installing the mSATA solid-state drive

10. Reinstall any parts or reconnect any cables that you have removed.

11. Reinstall the front fan assembly. See Replacing the front fan assembly on page 94.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the front audio and USB assembly.

To replace the front audio and USB assembly, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

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2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Remove the optical drive. See Installing or replacing the optical drive on page 88.

6. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis.

Figure 36. Removing the optical drive bracket

7. Locate the front audio and USB assembly in the computer. See Locating FRUs and CRUs on page 73.

8. Remove the front fan assembly for easier access to the front audio and USB assembly cables. See Replacing the front fan assembly on page 94.

9. Disconnect the front audio and USB assembly cables from the system board. See Locating parts on the system board on page 76.

Note: Ensure that you note the locations of the cables when you disconnect the cables from the system board.

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10. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis.

Figure 37. Removing the front audio and USB assembly

11. Install the new front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis.

12. Install the screw to secure the bracket to the chassis.

13. Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board. See Locating parts on the system board on page 76.

14. Reinstall the front fan assembly. See Replacing the front fan assembly on page 94.

15. Reinstall the optical drive bracket into the chassis. Then, reinstall the optical drive into the chassis. See Installing or replacing the optical drive on page 88.

16. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the internal speaker.

To replace the internal speaker, do the following:

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

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5. Remove the optical drive. See Installing or replacing the optical drive on page 88.

6. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis.

Figure 38. Removing the optical drive bracket

7. Remove the front fan assembly for easier access to the internal speaker cable. See Replacing the front fan assembly on page 94.

8. Locate the internal speaker in the computer. See Locating FRUs and CRUs on page 73.

9. Disconnect the internal speaker cable from the system board. See Locating parts on the system board on page 76.

Note: Ensure that you note the locations of the cables when you disconnect the cables from the system board.

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10. Pivot the internal speaker a small amount and then slide the internal speaker as shown to completely remove the internal speaker from the chassis.

Figure 39. Removing the internal speaker

11. Position the new internal speaker into the two metal clips 1 and push the internal speaker toward the two metal clips until it is secured in place.

Figure 40. Installing the internal speaker

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12. Reconnect the internal speaker cable to the internal speaker connector on the system board. See Locating parts on the system board on page 76.

13. Reinstall the front fan assembly. See Replacing the front fan assembly on page 94.

14. Reinstall the optical drive bracket into the chassis. Then, reinstall the optical drive into the chassis. See Installing or replacing the optical drive on page 88.

15. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor.

Installing the second microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This topic provides instructions on how to install the second microprocessor.

Depending on the model, your computer might come with one or two microprocessors. For computer models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

Notes:

Ensure that you install the correct type of microprocessor option your computer supports. When two microprocessors are installed, both must be identical.

For E5-1600 series microprocessors, the computer can support only one installed. If you want to install two microprocessors into your computer, use the E5-2600 series microprocessors.

A second heat sink and fan assembly is also required. Ensure that you have this assembly available before you start the installation.

Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic.

To install the second microprocessor, do the following:

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Place the computer on its side to gain easier access to the system board.

4. Locate the microprocessor socket 2 on the system board. See Locating parts on the system board on page 76.

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5. Remove the socket cover that protects the pins on the microprocessor socket from the top of the microprocessor retainer.

6. Open the small handle 2 by gently pressing down the small handle and then pulling the small handle a little bit outward to release it from the secured position. Then, open the other small handle 1 by following the same instructions. Ensure that the small handles are in the fully open position.

Note: There are two marks on the microprocessor retainer. You need to open the small handle marked with first and then you can open the other small handle marked with .

Figure 41. Opening the handles

7. Gently press down the small handle 2 to open the microprocessor retainer. Pivot the retainer upward until it is in the fully open position.

Figure 42. Opening the microprocessor retainer

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8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the computer. Then, remove the new microprocessor from the package.

9. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor.

Figure 43. Do not touch the pins

10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket.

Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.

Figure 44. Installing the microprocessor

Chapter 10. Replacing FRUs 113

11. Remove the plastic microprocessor socket cover. Store the microprocessor socket cover in the event that you later remove the microprocessor and need the socket cover to protect the pins on the socket.

Note: Do not remove the socket cover until you install a microprocessor into the socket. If you remove the microprocessor, install the socket cover or a new microprocessor in the first place.

Figure 45. Removing the microprocessor socket cover

12. Pivot the microprocessor retainer downward to close the retainer.

Figure 46. Closing the microprocessor retainer

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13. Gently press down the small handle 1 and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket.

Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles.

Figure 47. Securing the microprocessor in the socket

14. Install the new heat sink and fan assembly that comes with the microprocessor option kit. See Replacing the heat sink and fan assembly on page 91.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the replacement, go to Completing the parts replacement on page 130.

Replacing a microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace a microprocessor.

Depending on the model, your computer might come with one or two microprocessors. For computer models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

Notes:

Ensure that you install the correct type of microprocessor option your computer supports. When two microprocessors are installed, both must be identical.

Chapter 10. Replacing FRUs 115

For E5-1600 series microprocessors, the computer can support only one installed. If you want to install two microprocessors into your computer, use the E5-2600 series microprocessors.

Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic.

To replace a microprocessor, do the following:

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Place the computer on its side to gain easier access to the system board.

4. Remove the heat sink and fan assembly. See Replacing the heat sink and fan assembly on page 91.

5. Locate the correct microprocessor socket on the system board . See Replacing the system board on page 119.

6. Open the small handle 2 by gently pressing down the small handle and then pulling the small handle a little bit outward to release it from the secured position. Then, open the other small handle 1 by following the same instructions. Ensure that the small handles are in the fully open position.

Figure 48. Opening the handles

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7. Gently press down the small handle 2 to open the microprocessor retainer. Pivot the retainer upward until it is in the fully open position.

Figure 49. Opening the microprocessor retainer

8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface.

Notes:

Do not touch the gold contacts on the bottom of the microprocessor.

Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible.

Figure 50. Removing the microprocessor

9. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the computer. Then, remove the new microprocessor from the package.

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10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor.

Figure 51. Do not touch the pins

11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket.

Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.

Figure 52. Installing the microprocessor

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12. Pivot the microprocessor retainer downward to close the retainer.

Figure 53. Closing the microprocessor retainer

13. Gently press down the small handle 1 and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket.

Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles.

Figure 54. Securing the microprocessor in the socket

14. Reinstall the heat sink and fan assembly. See Replacing the heat sink and fan assembly on page 91.

15. If you are instructed to return the old microprocessor, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.

16. To complete the replacement, go to Completing the parts replacement on page 130.

Replacing the system board Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This section provides instructions on how to replace the system board.

Chapter 10. Replacing FRUs 119

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

Note: Before replacing the system board, ensure that you have a retention module for the new system board.

To replace the system board, do the following:

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Place the computer on its side to gain easier access to the system board.

4. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

5. Remove the optical drive. See Installing or replacing the optical drive on page 88.

6. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis.

Figure 55. Removing the optical drive bracket

7. Remove all memory modules and PCI cards that are currently installed. See Installing or replacing a memory module on page 86 and Installing or replacing a PCI card on page 84.

8. Remove the hard disk drive enablement module if it is installed. See Installing or replacing a hard disk drive enablement module on page 102.

9. Remove the heat sink and fan assemblies from the failing system board. See Replacing the heat sink and fan assembly on page 91.

10. Remove the rear fan assembly from the chassis by pulling the rear fan assembly. Do not break or cut the rubber mounts that secure the rear fan assembly.

11. Remove the microprocessors from the failing system board. See Replacing a microprocessor on page 115.

12. Remove the battery from the failing system board. See Replacing the battery on page 90.

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13. Remove the cables from the cable manager and then pivot the cable manager to open it.

Figure 56. Opening the manager

14. Note the location of all cable connections on the system board and disconnect all cables. See Locating parts on the system board on page 76.

15. Remove the ten screws that secure the system board to the chassis by following the sequence shown in the following illustration.

Figure 57. Ten screws that secure the system board to the chassis

Chapter 10. Replacing FRUs 121

16. Slide the system board to the front of the computer and then carefully pivot the failing system board upward to remove it out of the chassis.

Figure 58. Removing the system board

17. Position the new system board into the chassis so that the screw holes in the new system board are aligned with those in the chassis. Install the ten screws that secure the system board to the chassis in descending numeric order (from screw 10 to screw 1 ) as shown in Figure 57 Ten screws that secure the system board to the chassis on page 121.

18. Remove the microprocessor socket cover from the new system board.

19. Install the memory modules, PCI cards, battery, microprocessors, heat sink and fan assemblies, and the hard disk drive enablement module (if your computer has one) that you removed from the failing system board to the new system board.

20. Reinstall the rear fan assembly. See Figure 25 Installing the rear fan assembly on page 98.

21. Connect all cables to the system board. See Locating parts on the system board on page 76.

22. Go to Completing the parts replacement on page 130.

The failing system board must be returned with microprocessor socket covers to protect the pins during shipping and handling. Install the microprocessor socket covers removed from the new system board on the failing system board.

Note: The microprocessor socket cover installation procedure should be performed on both microprocessor sockets on the failing system board.

To install a microprocessor socket cover:

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1. Pivot the microprocessor retainer downward to close the retainer.

Figure 59. Closing the microprocessor retainer

2. Press down the small handle 1 and then pivot the handle inward to secure it. Then press down the small handle 2 and pivot the handle inward to lock the microprocessor retainer into position.

Figure 60. Securing the microprocessor retainer

3. Align the notch 1 of the microprocessor socket cover with the alignment key 2 of the microprocessor socket. Lower the socket cover straight down into the microprocessor socket on the system board.

Figure 61. Installing the microprocessor socket cover

Chapter 10. Replacing FRUs 123

Note: Your microprocessor socket and cover might look slightly different from the illustration.

Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1.

This document provides instructions on how to replace the power supply assembly.

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

To replace the power supply assembly, do the following:

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove any locking device that secures the computer cover, such as a padlock or an integrated cable lock.

3. Remove the computer cover. See Removing the computer cover on page 80.

4. Remove the front bezel. See Removing and reinstalling the front bezel on page 81.

5. Remove the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

6. Remove the optical drive. See Installing or replacing the optical drive on page 88.

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7. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis.

Figure 62. Removing the optical drive bracket

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8. Remove the three screws that secure the side cover as shown in the following illustration.

Figure 63. Removing the side cover screws

9. Position the computer upside down.

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10. Remove the other seven screws that secure the side cover as shown in the following illustration. Then, lift the side cover and remove it from the computer.

Figure 64. Removing the side cover

11. Disconnect the power supply assembly cables from the system board and the drives. In some models, you might need to disconnect the power supply assembly cables from the PCI cards.

12. Do the following to remove the power supply assembly from the computer:

Chapter 10. Replacing FRUs 127

a. Pull the power supply assembly cables through the hole in the chassis and through the clips on the bottom of the hard disk drive cage.

Figure 65. Pulling the power supply assembly cables

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b. Remove the four screws at the rear of the chassis that secure the power supply assembly, then slide the power supply assembly toward the front of the computer and lift it out of the chassis.

Figure 66. Removing the power supply assembly

13. Install the new power supply assembly into the chassis, make sure the screw holes in the new power supply assembly align with those in the chassis.

14. Install the four screws at the rear of the chassis to secure the new power supply assembly in place.

15. Push the power supply assembly cables through the hole in the chassis and through the clips on the bottom of the hard disk drive cage.

16. Connect the power supply assembly cables to the system board and all drives. In some models, you might need to connect the power supply assembly cables to the PCI cards.

17. Position the side cover into place so that the screw holes in the side cover align with those in the chassis. Reinstall the ten screws to secure the side cover.

18. Return the computer to its original position.

19. Reinstall the optical drive bracket into the chassis.

20. Slide the optical drive into the bracket from the front of the computer until it snaps into position. Reconnect the signal cable and the power cable to the optical drive.

21. Reinstall the PCI card holder. See Removing and reinstalling the PCI card holder on page 82.

22. Reinstall the front bezel. See Removing and reinstalling the front bezel on page 81.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to Completing the parts replacement on page 130.

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Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. Refer to Chapter 6 Using the Setup Utility program on page 53.

To reinstall the computer cover and reconnect cables to your computer, do the following:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See Locating FRUs and CRUs on page 73 for the locations of various components in your computer.

2. If you have removed the front bezel, reinstall it.

3. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.

4. Align the cover with the chassis, and then close the cover to engage the cover latch. Use the keys attached at the rear of your computer to lock the keylock that is built into the computer cover.

5. If there is a padlock available, lock the computer cover.

6. If there is an integrated cable lock available, lock the computer..

7. Reconnect the external cables and power cords to the computer. See Locating connectors on the rear of your computer on page 72.

8. To update your configuration, refer to Chapter 6 Using the Setup Utility program on page 53.

Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files.

Field Replaceable Unit (FRU) part number You can find more information about the FRU part numbers on Lenovo Support Web site. Go to: http://www.lenovo.com/support.

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Chapter 11. Additional service information

This chapter provides additional information that the service representative might find helpful.

Security features Security features in this section include the following:

Passwords

Vital Product Data

Management Information Format (MIF)

Hardware-controlled passwords Hardware-controlled passwords are set using the Setup Utility program. For more information about passwords, see Using passwords on page 53.

Operating system password An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer.

Vital product data Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see Updating (flashing) the BIOS on page 131.

BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS.

To determine the current Level of BIOS: Start the Setup Utility program.

Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support

To update (flash) the BIOS, see Updating (flashing) the BIOS on page 131.

Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. See Changing the BIOS settings before installing a new operating system on page 57.

Updating (flashing) the BIOS This section provides instructions on how to update the BIOS for your computer.

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Updating (flashing) the BIOS from a disc This section provides instructions on how to update (flash) the BIOS from a disc on the Windows 8 (64-bit) or Windows 8.1 (64-bit) operating system and on other operating systems.

Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support.

To update (flash) the BIOS from a disc on the Windows 8 (64-bit) or Windows 8.1 (64-bit) operating system, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. From the Setup Utility program main menu, select Exit OS Optimized Default Disabled.

3. Select Yes in the window displayed and press Enter to confirm your selection.

4. Press F10 to save changes and exit the Setup Utility program. See Exiting the Setup Utility program on page 57.

5. Repeatedly press and release F12 when turning on the computer. When the Startup Device Menu window opens, release F12.

6. From the Startup Device Menu window, select the desired optical drive as the startup device. Then, insert the disc into this optical drive and press Enter. The update begins.

7. When prompted to change the serial number, it is suggested that you do not make this change by pressing N. However, if you do want to change the serial number, press Y, and then type in the serial number and press Enter.

8. When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N. However, if you do want to change the machine type and model, press Y, and then type in the machine type and model and press Enter.

9. Follow the instructions on the screen to complete the update. After the update is completed, remove the disc from the optical drive.

10. Restart your computer and start the Setup Utility program. See Starting the Setup Utility program on page 53.

11. From the Setup Utility program main menu, select Exit OS Optimized Default Enabled.

12. Select Yes in the window displayed and press Enter to confirm your selection.

13. Press F10 to save changes and exit the Setup Utility program. See Exiting the Setup Utility program on page 57.

To update (flash) the BIOS from a disc on other operating systems, do the following:

1. Turn off your computer.

2. Repeatedly press and release F12 when turning on the computer. When the Startup Device Menu window opens, release F12.

3. From the Startup Device Menu window, select the desired optical drive as the startup device. Then, insert the disc into this optical drive and press Enter. The update begins.

4. When prompted to change the serial number, it is suggested that you do not make this change by pressing N. However, if you do want to change the serial number, press Y, and then type in the serial number and press Enter.

5. When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N. However, if you do want to change the machine type and model, press Y, and then type in the machine type and model and press Enter.

6. Follow the instructions on the screen to complete the update. After the update is completed, remove the disc from the optical drive.

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Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.

To update (flash) the BIOS from your operating system, do the following:

1. Go to http://www.lenovo.com/support.

2. Do the following to locate the downloadable files for your machine type:

a. In the Enter a product number field, type your machine type and click Go.

b. Click Downloads and drivers.

c. Select BIOS from the Refine results drop-down list box to easily locate all the BIOS related links.

d. Click the BIOS update link.

3. Click the TXT file that contains the instructions for updating (flashing) the BIOS from your operating system.

4. Print these instructions. This is very important because these instructions will not be displayed on the screen after the download begins.

5. Follow the printed instructions to download, extract, and install the update.

Recovering from a POST/BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated, your computer might not restart correctly. If this happens, perform the following procedure to recover from the POST and BIOS update failure. This procedure is commonly called Boot-block Recovery.

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Remove the computer cover. See Removing the computer cover on page 80.

3. Locate the Clear CMOS /Recovery jumper on the system board. See Locating parts on the system board on page 76.

4. Remove any cables that impede access to the Clear CMOS /Recovery jumper.

5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3).

6. Reconnect any cables that were disconnected and reinstall the PCI card if removed.

7. Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. See Completing the parts replacement on page 130.

8. Turn on the computer and then insert the POST and BIOS update (flash update) disc into the optical drive. Wait a few minutes. Then, the recovery session begins. The recovery session will take two to three minutes. During this time, a warning message will be displayed and no action is needed from you.

9. After the recovery session is completed, there will be no video, and your computer will automatically turn off.

10. Repeat step 1 through step 4.

11. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

12. Reconnect any cables that were disconnected and reinstall the PCI card if removed.

13. Reinstall the computer cover and reconnect any cables that were disconnected.

14. Turn on the computer to restart the operating system.

Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.

Chapter 11. Additional service information 133

Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode.

Automatic Power-On features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.

Wake Up on Alarm: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event.

Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is Wake on LAN-enabled and there is remote network management software, you can use the Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer on the local area network (LAN).

To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8 or Windows 8.1 operating system, do the following:

1. Open Control Panel.

2. Click Hardware and Sound Power Options.

3. In the left panel, do one of the following:

For Windows 8: Click Choose what the power buttons do.

For Windows 8.1: Click Choose what the power button does.

4. In the Shutdown setting section, clear Turn on fast startup.

Note: If the settings are unavailable, click Change settings that are currently unavailable.

5. Click Save changes.

134 ThinkStation C30 Hardware Maintenance Manual

Appendix A. System memory speed

The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed. Refer to the following table for the information on the supported system memory speed for your own computer model.

Table 3. DIMM type and speed: PC3-10600E

DIMM operating voltage Microprocessor model Memory frequency

Intel Xeon E5-1603, E5-2603, E5-2609 1066 MHz

1.5 V Intel Xeon E5-2620, E5-2630/2630L, E5-2637, E5-2640, E5-2643, E5-2650/2650L, E5-2660, E5-2665, E5-2667, E5-2670, E5-2680, E5-2690

1333 MHz

Table 4. DIMM type and speed: PC3-10600R

DIMM operating voltage Microprocessor model Memory frequency

1.5 V Intel Xeon E5-1603 1066 MHz

Intel Xeon E5-2603, E5-2609 1066 MHz

1.35 V, 1.5 V Intel Xeon E5-2620, E5-2630/2630L, E5-2637, E5-2640, E5-2643, E5-2650/2650L, E5-2660, E5-2665, E5-2667, E5-2670, E5-2680, E5-2690

1333 MHz

Table 5. DIMM type and speed: PC3-12800R

DIMM operating voltage Microprocessor model Memory frequency

Intel Xeon E5-2603, E5-2609 1066 MHz

1.35 V Intel Xeon E5-2620, E5-2630/2630L, E5-2637, E5-2640, E5-2643, E5-2650/2650L, E5-2660, E5-2665, E5-2667, E5-2670, E5-2680, E5-2690

1333 MHz

Intel Xeon E5-1603, E5-2603, E5-2609 1066 MHz

Intel Xeon E5-2620, E5-2630/2630L, E5-2640, E5-2667 1333 MHz1.5 V

Intel Xeon E5-2637, E5-2643, E5-2650/2650L, E5-2660, E5-2665, E5-2670, E5-2680, E5-2690

1600 MHz

Copyright Lenovo 2012, 2014 135

Table 6. DIMM type and speed: PC3-14900E

DIMM operating voltage Microprocessor model Memory frequency

Intel Xeon E5-2690V2, E5-2680V2, E5-2670V2, E5-2660, E5-2650V2

Intel Xeon E5-2697V2, E5-2695V2, E5-2687V2, E5-2667V2, E5-2643V2, E5-2637V2

Intel Xeon E5-1660V2, E5-1650V2, E5-1620V2, E5-2660V2

1866 MHz

Intel Xeon E5-2640V2, E5-2630V2, E5-2620V2

Intel Xeon E5-2650L, E5-2630L

Intel Xeon E5-1607V2

1600 MHz

1.5 V

Intel Xeon E5-2609V2, E5-2603V2 1333 MHz

Table 7. DIMM type and speed: PC3-14900R

DIMM operating voltage Microprocessor model Memory frequency

Intel Xeon E5-2690V2, E5-2680V2, E5-2670V2, E5-2660, E5-2650V2

Intel Xeon E5-2697V2, E5-2695V2, E5-2687V2, E5-2667V2, E5-2643V2, E5-2637V2

Intel Xeon E5-1660V2, E5-1650V2, E5-1620V2, E5-2660V2

1866 MHz

Intel Xeon E5-2640V2, E5-2630V2, E5-2620V2

Intel Xeon E5-2650L, E5-2630L

Intel Xeon E5-1607V2

1600 MHz

1.5 V

Intel Xeon E5-2609V2, E5-2603V2 1333 MHz

Table 8. DIMM type and speed: PC3-15000

DIMM operating voltage Microprocessor model Memory frequency

1.5 V Intel Xeon E5-1680V2 1866 MHz

136 ThinkStation C30 Hardware Maintenance Manual

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Copyright Lenovo 2012, 2014 137

Television output notice The following notice applies to models that have the factory-installed television-output feature.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

European conformance CE mark The emission notices information is available in the ThinkStation Safety and Warranty Guide that came with your computer.

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage

Microsoft and Windows are trademarks of the Microsoft group of companies.

Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds.

DisplayPort and mini DisplayPort are Trademarks of the Video Electronics Standards Association.

Other company, product, or service names may be trademarks or service marks of others.

138 ThinkStation C30 Hardware Maintenance Manual

Index

A Administrator, password 54 audio line-in connector 73 audio line-out connector 73

B basic troubleshooting 35 battery, replacing 90 BIOS settings, changing 57 boot-block recovery 133

C changing

password 54 startup device sequence 56

CMOS, clearing 55 components, internal 73 computer cover

removing 80 computer cover, reinstalling 130 connector 73 connectors

rear 72 connectors, controls, indicators

front 71 considerations, passwords 54 CRU

completing the installation 130 CRUs (Customer Replacable Units), returning defective 73

D deleting a password 54 Description 73 device drivers 130 devices, handling static-sensitive 79 diagnostics, troubleshooting 35 DisplayPort connector 73 drivers, device 130 drives

bays 78 specifications 78

DVI monitor connector 73

E environment, operating 29 Ethernet connector 73 exiting, Setup Utility 57 external options, installing 79

F failure, recovering from POST/BIOS 133 field replaceable unit 130 flashing the BIOS 132 front

connectors, controls, indicators 71 front audio and USB assembly, replacing 106 front bezel

front bezel, removing 81 front bezel, reinstalling 81 FRU locations 73 FRU part numbers 1, 71, 75, 79

H hard disk drive enablement module, replacing 102 hard disk drive fan assembly, replacing 94 hard disk drive, replacing 98 heat sink and fan assembly, replacing 91

I Identifying FRUs 73 installing

microprocessor 111 operating system 57

installing options memory module 86 PCI card 84 PCI card holder 82

installing, replacing mSATA solid-state drive 104

internal speaker, replacing 108

L Lenovo Solution Center 52 locating components 73 looking up part numbers 1, 71, 75, 79

M memory module

installing, replacing 86 system board 86

Microphone connector 73 microprocessor

installing 111 Mini DisplayPort connector 73 mSATA solid-state drive

installing, replacing 104

Copyright Lenovo 2012, 2014 139

O optical drive, replacing 88 Optional-service CRUs 73

P part numbers 1, 71, 75, 79 parts replacement, completing 130 password

Administrator 54 considerations 54 Power-On Password 54 setting, changing, deleting 54

passwords erasing 55 lost or forgotten 55

passwords, using 53 PCI card 84

installing, replacing 84 slots 84

PCI card holder 82 physical specifications 29 power supply assembly, replacing 124 Power-On, Password 54 PS/2 keyboard connector 73 PS/2 mouse connector 73

R rear connectors 72 rear fan assembly, replacing 96 recovering

from a POST/BIOS update failure 133 recovery

boot-block 133 removing computer cover 80 replacing

battery 90 hard disk drive 98 hard disk drive enablement module 102 heat sink and fan assembly 91 power supply assembly 124

S security

enabling or disabling 55 selecting

startup device 55 temporary startup device 56

Self-service CRUs 73 serial port 73 setting

password 54 settings

changing 53 viewing 53

Setup Utility 53

Setup Utility program, starting 53 Setup Utility, exiting 57 starting the Setup Utility program 53 startup device 55

sequence, changing 56 temporary, selecting 56

static-sensitive devices, handling 79 support web site

support 31 support, web site 31 system board

connectors 76 locating parts 76 memory module 86

T temporary startup device 56 the BIOS, updating (flashing) 132133 trademarks 138 troubleshooting, basic 35 troubleshooting, diagnostics 35

U updating

(flashing) the BIOS 132 updating (flashing) the BIOS 133 USB 2.0 connector 73 USB 3.0 connector 73 using

passwords 53 Setup Utility 53

V viewing and changing settings 53

140 ThinkStation C30 Hardware Maintenance Manual

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