Lenovo IdeaPad K3011W Tablet Hardware Maintenance Manual PDF

Pages 64
Year 2012
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Summary of Content for Lenovo IdeaPad K3011W Tablet Hardware Maintenance Manual PDF

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1010 Keyboard ... 32 1020 Keyboard bezel ... 33 1030 Dock battery pack ... 36 1040 Dock cradle board ... 38 1050 Hinge module ... 39 1060 Tablet base cover... 40 1070 Integrated camera ... 43 1080 Tablet USB board and button board ... 44 1090 System board ... 46

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Important: This manual is intended only for trained servicers who are familiar with Lenovo IdeaTab products... Use this manual to troubleshoot problems effectively... Before servicing a Lenovo IdeaTab product, make sure to read all the information under Safety information on page 1 and Important service information on page 16...

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This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaTab K3011W computer: General safety on page 2 Electrical safety on page 3 Safety inspection guide on page 5 Handling devices that are sensitive to electrostatic discharge on page 6 Grounding requirements on page 6 Safety notices: multilingual translations on page 7 Laser compliance statement on page 14

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Do not perform any action that causes hazards to the customer, or that makes the machine unsafe... Before you start the machine, make sure that other service representatives and the customer are not in a hazardous position... Place removed covers and other parts in a safe place, keeping them away from all personnel, while you are servicing the machine... Keep your toolcase away from walk areas so that other people will not trip it over... Do not wear loose clothing that can be trapped in the moving parts of the machine... Make sure that your sleeves are fastened or rolled up above your elbows... If your hair is long, fasten it... Insert the ends of your necktie or scarf inside clothing or fasten it with the nonconductive clip, about 8 centimeters (3 inches) from the end... Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing... Attention: Metal objects are good electrical conductors...

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Find the room emergency power-off (EPO) switch, disconnecting the switch or electrical outlet... If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly... Do not work alone under hazardous conditions or near the equipment that has hazardous voltages... Disconnect all power before: Performing a mechanical inspection Working near power supplies Removing or installing main units

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Always look carefully for possible hazards in your work area... Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds... Do not touch live electrical circuits with the reflective surface of a plastic dental mirror... The surface is conductive; such touching can cause personal injury and machine damage... Do not service the following parts with the power on when they are removed from their normal operating places in a machine: Power supply units Pumps Blowers and fans Motor generators and similar units... (This practice ensures correct grounding of the units... )

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Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions... As each machine was designed and built, required safety items were installed to protect users and service personnel from injury... This guide addresses only those items... You should use good judgment to identify potential safety hazards according to the attachment of non-Lenovo IdeaTab features or options not covered by this inspection guide...

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When handling ESD-sensitive parts: Keep the parts in protective packages until they are inserted into the product... Avoid contact with other people... Wear a grounded wrist strap against your skin to eliminate static on your body... Prevent the part from touching your clothing... Most clothing is insulative and retains a charge even when you are wearing a wrist strap... Use the black side of a grounded work mat to provide a static-free work surface... The mat is especially useful when handling ESD-sensitive devices... Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement...

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Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer... Verify this by shaking the computer and listening for rattling sounds... Metallic parts or metal flakes can cause electrical shorts... Avant de remettre lordinateur sous tension aprs remplacement dune unit en clientle, vrifiez que tous les ressorts, vis et autres pices sont bien en place et bien fixes... Pour ce faire, secouez lunit et assurez-vous quaucun bruit suspect ne se produit... Des pices mtalliques ou des copeaux de mtal pourraient causer un court-circuit... Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, mu sichergestellt werden, da keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehuse vergessen wurden... Der Computer mu geschttelt und auf Klappergerusche geprft werden... Metallteile oder-splitter knnen Kurzschlsse erzeugen...

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DANGER Some standby batteries contain a small amount of nickel and cadmium... Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it... Dispose of the battery as required by local ordinances or regulations... Use only the battery in the appropriate parts listing... Use of an incorrect battery can result in ignition or explosion of the battery... Certaines batteries de secours contiennent du nickel et du cadmium... Ne les dmontez pas, ne les rechargez pas, ne les exposez ni au feu ni leau... Ne les mettez pas en court-circuit... Pour les mettre au rebut, conformez-vous la rglementation en vigueur... Lorsque vous remplacez la pile de sauvegarde ou celle de lhorloge temps rel, veillez nutiliser que les modles cits dans la liste de pices dtaches adquate... Une batterie ou une pile inapproprie risque de prendre feu ou dexploser... Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten... Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden... Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten... Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist... Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren...

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DANGER The battery pack contains small amounts of nickel... Do not disassemble it, throw it into fire or water, or short-circuit it... Dispose of the battery pack as required by local ordinances or regulations... Use only the battery in the appropriate parts listing when replacing the battery pack... Use of an incorrect battery can result in ignition or explosion of the battery... La batterie contient du nickel... Ne la dmontez pas, ne lexposez ni au feu ni leau... Ne la mettez pas en court-circuit... Pour la mettre au rebut, conformez-vous la rglementation en vigueur... Lorsque vous remplacez la batterie, veillez nutiliser que les modles cits dans la liste de pices dtaches adquate... En effet, une batterie inapproprie risque de prendre feu ou dexploser... Akkus enthalten geringe Mengen von Nickel... Sie drfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden... Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten... Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist... Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren...

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DANGER The lithium battery can cause a fire, an explosion, or a severe burn... Do not recharge it, remove its polarized connector, disassemble it, heat it above 100C (212F), incinerate it, or expose its cell contents to water... Dispose of the battery as required by local ordinances or regulations... Use only the battery in the appropriate parts listing... Use of an incorrect battery can result in ignition or explosion of the battery... La pile de sauvegarde contient du lithium... Elle prsente des risques dincendie, dexplosion ou de brlures graves... Ne la rechargez pas, ne retirez pas son connecteur polaris et ne la dmontez pas... Ne lexposez pas une temperature suprieure 100C, ne la faites pas brler et nen exposez pas le contenu leau... Mettez la pile au rebut conformment la rglementation en vigueur... Une pile inapproprie risque de prendre feu ou dexploser... Die Systembatterie ist eine Lithiumbatterie... Sie kann sich entznden, explodieren oder schwere Verbrennungen hervorrufen... Batterien dieses Typs drfen nicht aufgeladen, zerlegt, ber 100 C erhitzt oder verbrannt werden... Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden... Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten... Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist... Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren...

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Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes... Seek medical care if any symptoms caused by the fluid are present after washing... Si le panneau daffichage cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes... Consultez un mdecin si des symptmes persistent aprs le lavage... Die Leuchtstoffrhre im LCD-Bildschirm enthlt Quecksilber... Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten... Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgem behandelt wird oder der Computer auf den Boden fllt... Wenn der Bildschirm beschdigt ist und die darin befindliche Flssigkeit in Kontakt mit Haut und Augen gert, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesplt und bei Beschwerden anschlieend ein Arzt aufgesucht werden...

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DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials... Bien que le voltage des batteries principales soit peu lev, le court-circuit ou la mise la masse dune batterie peut produire suffisamment de courant pour brler des matriaux combustibles ou causer des brlures corporelles graves... Obwohl Hauptbatterien eine niedrige Spannung haben, knnen sie doch bei Kurzschlu oder Erdung genug Strom abgeben, um brennbare Materialien zu entznden oder Verletzungen bei Personen hervorzurufen...

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DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables... Avant de retirer une unit remplaable en clientle, mettez le systme hors tension, dbranchez tous les cordons dalimentation des socles de prise de courant, retirez la batterie et dconnectez tous les cordons dinterface... Die Stromzufuhr mu abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird...

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Laser compliance statement Some models of Lenovo IdeaTab computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive... Such devices are also sold separately as options... If one of these drives is installed, it is certified in the U... S... to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products... Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products...

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Rayonnement laser si carter ouvert... vitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon... Laserstrahlung bei geffnetem Gert... Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden... Kinyitskor lzersugr ! Ne nzzen bele se szabad szemmel, se optikai eszkzkkel... Kerlje a sugrnyalbbal val rintkezst! Aprendo lunit vengono emesse radiazioni laser... Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare lesposizione diretta al fascio...

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Before replacing parts: Make sure that all software fixes, drivers, and BIOS downloads are installed before replacing any FRUs listed in this manual... After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action... To download software fixes, drivers, and BIOS, follow the steps below: 1... Go to http://consumersupport... lenovo... com/... 2... Enter a serial number or select a product or use Lenovo smart downloading... 3... Select the BIOS/Driver/Applications and download... 4... Follow the directions on the screen and install the necessary software...

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If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue... Some computers have both a processor board and a system board... If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one... If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error... Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change... Replace only the FRU that changed the symptoms...

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RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry... RoHS requirements must be implemented on Lenovo products placed on the market after June 2006... Products on the market before June 2006 are not required to have RoHS compliant parts... If the original FRU parts are non-compliant, replacement parts can also be non-compliant... In all cases if the original FRU parts are RoHS compliant, the replacement part must also be RoHS compliant...

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An FRU should not be replaced just because of a single, unreproducible failure... Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors... Consider replacing an FRU only when a problem recurs... If you suspect that an FRU is defective, clear the error logs and run the test again... If the error does not recur, do not replace the FRU...

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The following are not covered under warranty: LCD panel cracked from the application of excessive force or from being dropped Scratched (cosmetic) parts Distortion, deformation, or discoloration of the cosmetic parts Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Improper disc insertion or use of an optical drive Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels Damaged or bent diskette eject button Fuses blown by attachment of a nonsupported device Forgotten computer password (making the computer unusable) Sticky keys caused by spilling a liquid onto the keyboard Use of an incorrect AC adapter on laptop products

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To verify a symptom, follow the steps below: 1... Turn off the computer... 2... Connect the AC adapter... 3... Make sure that power is supplied when you turn on the computer... 4... Turn off the computer... 5... Disconnect the AC adapter... 6... Make sure that the battery pack supplies power when you turn on the

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Perform operational charging... If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature... Reinstall the battery pack... If the charge indicator or icon is still off, replace the battery pack...

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Restore of factory default The Lenovo IdeaTab K3011W computers come with pre-installed OneKey Recovery System... In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped... If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery... For details of OneKey Recovery System, see the User Guide for Lenovo OneKey Recovery system...

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As many as two passwords may be needed for any Lenovo IdeaTab computer: the power-on password (POP) and the supervisor password (SVP)... If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on... The computer does not start until the password is entered... Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted...

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If a suspend time has been set on the timer, and the user does not do any operation with the keyboard, the hard disk, the parallel connector, or the diskette drive within that time... If the battery indicator is amber, indicating that the battery power is low...

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This chapter presents the following product-specific service references and product-specific parts information: Specifications on page 26 Status indicators on page 28 Function key combinations on page 29 FRU replacement notices on page 30 Removing and replacing an FRU on page 31 Locations on page 52 Parts list on page 54

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Battery 2 cell, 6800 mAh AC adapter 5V, 10W Keyboard Windows 8 keyboard Touch pad Multi-touch one piece touchpad

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The tablet is connected to the AC adapter, but the charging process has been paused... There may be a problem with the battery or battery connection...

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Function key combinations The following table shows the function of each combination of function key...

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Make sure that you use the correct screws... If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table... Never use a screw that you removed... Use a new one... Make sure that all screws are tightened firmly... Ensure torque screwdrivers are calibrated correctly following country specifications...

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Attention: After replacing an FRU, do not turn on the computer until you have made sure that all screws, springs, and other small parts are in place and none are loose inside the computer... Verify this by shaking the computer gently and listening for rattling sounds... Metallic parts or metal flakes can cause electrical short circuits...

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Lift the keyboard a little, and then detach the connector in the direction shown by arrows 2 3... Remove the keyboard in the direction shown by arrow 4...

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Remove the four rubber feet in the direction shown by arrows 1, then remove the four screws 2...

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Detach the FPC connector in the direction shown by arrows 3 4... Remove six screws 5...

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Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds... When you replace the base cover, you need to apply the following label:

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DANGER Only use the battery specified in the parts list for your computer... Any other battery could ignite or explode...

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When installing: Make sure the battery pack connector is attached firmly...

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For access, remove these FRUs in order: 1010 Keyboard on page 32 1020 Keyboard bezel on page 33 1030 Dock battery pack on page 36

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For access, remove these FRUs in order: 1010 Keyboard on page 32 1020 Keyboard bezel on page 33 1030 Dock battery pack on page 36 1040 Dock cradle board on page 38

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1 M1... 6 4... 0 mm, flat-head, nylok-coated (1) Black 1... 0 kgf... cm

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Figure 6... Removal steps of tablet base cover (continued)

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Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds... When you replace the base cover, you need to apply the following label:

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When installing: Make sure that the FPC connector is attached firmly...

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Detach the two FPC connectors in the direction shown by arrows 1 2 and unplug the speaker connector in the direction shown by arrow 3, and then remove two screws 4 and two screws 5...

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Remove the USB board and the button board in the direction shown by arrows 6...

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such as metal, wood, or composite... Avoid rough handling of any kind... In the whole process, make sure not to drop or stack the system board... If you put a system board down, make sure to put it only on a padded surface such

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Detach the micro HDMI board connector in the direction shown by arrow 7, and then remove the system board in the direction shown by arrows 8...

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For access, remove these FRUs in order: 1060 Tablet base cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46

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1110 Micro HDMI board For access, remove these FRUs in order: 1060 Tablet base cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48

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For access, remove these FRUs in order: 1060 Tablet base cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48

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For access, remove these FRUs in order: 1060 Tablet base cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48

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Tablet 1 Integrated camera 2 Wireless LAN antennas 3 Multi-touch screen 4 Windows button 5 Screen rotation lock button 6 Volume button 7 Speaker 8 Micro HDMI port 9 Combo audio jack J Power button K Power status indicator (on tablet) Note: For the description of each indicator, see Status indicators on page 28... L Micro SD card slot M Built-in microphone N Tablet-docking latch O Multi-function connector

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Dock 1 Tablet-docking latch 2 Tablet connector 3 Tablet release button (spring loaded) 4 Keypad 5 Touchpad 6 USB port 7 AC power adapter jack 8 Power status indicator (on dock) Note: For the description of each indicator, see Status indicators on page 28...

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Parts list This section presents the following service parts: Overall on page 55 AC adapters on page 58

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1 KB MP-11G23US-6863 US 90202248 1 KB MP-11G23SU-6863 RUSSIAN 90202249 2 ASSY_DOCK_UCASE_ W/TP 90202067 3 ASSY DOCK TP COVER ISLAKE 90202063 4 C... A... DOCK TP FFC ISLAKE 90202055 5 Coslight SMP L12M2P31 3... 7V 25Wh 2cell Bty 121500105 5 ATL SMP L12M2P31 3... 7V 25Wh 2cell Bty 121500103 6 LTK11 SIT2 CRADLE BD 12H09-1 (D) 90001526 7 ASSY DOCK CRADLE COVER ISLAKE 90202076 8 BRKT DOCK HINGE BD CONN BKT ISLAKE 90202057 9 C... A... DOCK HINGE BD CABLE ISLAKE 90202056 10 CHASSIS DOCK HINGE MODULE ISLAKE 90202058 11 ASSY DOCK HINGE BUTTON ISLAKE 90202066 12 ASSY DOCK HINGE COVER ISLAKE 90202065 13 ASSY DOCK LCASE ISLAKE 90202064 14 RUB DOCK LCASE RUBBER FOOT ISLAKE 90202069 AC adapter (see AC adapters on page 58 )...

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10W, Greatwall, GW AD835M26B15LF 5... 2V2A CN adapter 36200342 10W, Greatwall, GW AD835M26B15LF 5... 2V2A US adapter 36200343 10W, Greatwall, GW AD835M26B15LF 5... 2V2A EU adapter 36200344 10W, Greatwall, GW AD835M26B15LF 5... 2V2A UK adapter 36200345 10W, Greatwall, GW AD835M26B15LF 5... 2V2A AU adapter 36200346 10W, Greatwall, GW AD835M26B15LF 5... 2V2A KR adapter 36200347 10W, Greatwall, GW AD835M26B15LF 5... 2V2A SA adapter 36200348 10W, Greatwall, GW AD835M26B15LF 5... 2V2A AR adapter 36200349

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LENOVO GROUP LTD... PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE... Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you... This information could include technical inaccuracies or typographical errors... Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication... Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice... The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons... The information contained in this document does not affect or change Lenovo product specifications or warranties... Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties... All information contained in this document was obtained in specific environments and is presented as an illustration... The result obtained in other operating environments may vary... Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you... Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites... The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk...

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Any performance data contained herein was determined in a controlled environment... Therefore, the result obtained in other operating environments may vary significantly... Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems... Furthermore, some measurements may have been estimated through extrapolation... Actual results may vary... Users of this document should verify the applicable data for their specific environment...

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