Lenovo D20-20 66C4-KCC1-WW Monitor User Guide PDF
Summary of Content for Lenovo D20-20 66C4-KCC1-WW Monitor User Guide PDF
Lenovo D20-20 User Guide
Product numbers
LI2054A
66C4-KAC1-WW
66C4-KCC1-WW
First Edition (July 2020) Copyright Lenovo 2020. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
i
Contents
Safety information .......................................................................................... iv General Safety guidelines .............................................................................................. iv
Chapter 1.Getting started ............................................................................1-1 Shipping contents ........................................................................................................1-1
Notice for use ................................................................................................................1-2
Product overview ..........................................................................................................1-2
Setting up your monitor ...............................................................................................1-4
Chapter 2.Adjusting and using your monitor ............................................2-1 Comfort and accessibility ............................................................................................2-1
Arranging your work area ............................................................................................2-1
Positioning and viewing your monitor .......................................................................2-1
Quick tips for healthy work habits ..............................................................................2-2
Adjusting your monitor image .....................................................................................2-3
Selecting a supported display mode ........................................................................2-17
Understanding power management ..........................................................................2-18
Caring for your monitor .............................................................................................2-19
Detaching the monitor base and stand ....................................................................2-19
Wall Mounting (Optional) ...........................................................................................2-19
Chapter 3.Reference information ................................................................3-1 Monitor specifications ..................................................................................................3-1
Troubleshooting ............................................................................................................3-3
Manual image setup .....................................................................................................3-4
Manually installing the monitor driver ........................................................................3-5
ii
Appendix A. Service and Support .............................................................. A-1 Registering your option .............................................................................................. A-1
Online technical support ............................................................................................. A-1
Telephone technical support ..................................................................................... A-1
Appendix B.Notices ..................................................................................... B-1 Recycling information ................................................................................................. B-2
Trademarks ................................................................................................................... B-3
Power cords and power adapters .............................................................................. B-3
iii
Safety information
General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
DANGER
To avoid shock hazard: Do not remove the covers. Do not operate this product unless the stand is attached. Do not connect or disconnect this product during an electrical storm. The power cord plug must be connected to a properly wired and grounded power outlet. Any equipment to which this product will be attached must also be connected to properly
wired and grounded power outlets. To isolate the monitor from the electrical supply, you must remove the plug from the
power outlet. The power outlet should be easily accessible.
To take special precautions to avoid the introduction of hazards when operating, installing, servicing, transporting or storing equipment, the necessary instructions shall be made available. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
Handling: If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or
lifted by two people.
iv
Chapter 1.Getting started This Users Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.
Shipping contents The product package should include the following items:
Information Flyer Flat Panel Monitor Power Cord Analog Cable(Optional) HDMI Cable Base Stand
HDMI
1-1 Flat Panel Monitor Users Guide
Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.
1. Place your monitor with the screen face down on a soft flat surface. 2. Insert the base towards the stand until it locks in place. 3. Align the stand assembly bracket to the monitor. Note: To install a VESA mount, please see "Wall Mounting (Optional)" on page 2-19.
Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.
Types of adjustments
Tilt Please see the illustration below for an example of the tilt range.
Chapter 1.Getting started 1-2
Monitor controls The keypad controls on the panel frame are accesses to various functions.
For information on how to utilize these keypad controls, please see Adjusting your monitor image on page 2-3.
Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor
1-3 Flat Panel Monitor Users Guide
Setting up your monitor This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iv before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power cord.
2. Connect one end of the analog signal cable to the monitor VGA (Analog) connector and the other end to the computer.
Chapter 1.Getting started 1-4
3. For computer in HDMI connecting.
HDMI
4. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used.
5. Power on the monitor and the computer.
1-5 Flat Panel Monitor Users Guide
6. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website http://support.lenovo.com/docs/li2054w. Refer to the "Manually installing the monitor driver"on page 3-5 section to install the driver.
Chapter 1.Getting started 1-6
Chapter 2.Adjusting and using your monitor This section will give you information on adjusting and using your monitor.
Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort. Organize you work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items:
Viewing distance: Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface.
Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.
2-1 Flat Panel Monitor Users Guide
The following are some other tips for comfortable viewing of your monitor:
Use adequate lighting for the type of work you are performing.
Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
Keep your monitor screen clean so you can focus on the screens contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
Quick tips for healthy work habits The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.
Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in Arranging your work area on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
Minor changes in posture can help avoid discomfort: The longer you sit and work in front of your computer, the more important it is to observe your working posture. Avoid as summing any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.
Chapter 2.Adjusting and using your monitor 2-2
Adjusting your monitor image This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Icon DescriptionControl
1
Input Source Switches the video input source
Shift back to previous level when in OSD mode
DDC-CI
Exit and return to previous levelExit
Press and hold for 10 seconds to enable or disable the DDC-CI function
2
Auto Adjustment
Increase
Optimizes image (size, position, phase and clock) (For analog [VGA] source only)
3
Brightness
Press to move to last item on menu.
Press to Increase current value on adjustment bar.
Direct access to Brightness adjustment
Decrease
4
Menu
Press to move to next item on menu.
Press to decrease current value on adjustment bar.
Enter Press to enter next level on main menu/sub menu status or enter previous level on adjustment bar
To access OSD menu
Press to confirm selection
Press and hold for 10 seconds will lock menu/un-lock menu
2-3 Flat Panel Monitor Users Guide
Using the On-Screen Display(OSD) controls To adjust the settings, the user controls can be viewed through the OSD.
1440 *900D20-20
100
80
0
DCR
Brightness 75
Contrast 75
Display Mode
Scaling Mode
Over Drive
Input Signal: VGA
To use the controls: 1. Press to open the main OSD menu. 2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments then press to save.
3. Press to move backwards through the sub-menus and exit from the OSD. 4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold for 10 seconds to disable / enable DDC/CI function. A message "DDC/CI disable" is shown on the screen.
6. The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection. It improves the concept of energy efficiency of consumers and manufacturers, and effectively guides the market. The regulation of Energy Star improves energy efficiency and reduces air pollution by using more energy-efficient equipment in homes, offices and factories. One way to achieve this goal is to use management to reduce energy consumption when products are not in use. The default settings for monitors conform to Energy Star certification. Any changes by users for more features and functionalities may increase power consumption, which will exceed the limitation of Energy Stars standard. If the user changes the options related to
Chapter 2.Adjusting and using your monitor 2-4
energy efficiency when using, such as brightness, color mode, etc., select All Reset Factory or choose the Energy Star option, the power consumption will be restored to the energy efficiency with Energy Star standard. For more information, please refer to (www.energystar.gov/products). All products of Energy Star will be posted online and can be accessed directly by governments, public institutions and consumers.
Chapter 2.Adjusting and using your monitor 2-5
Table 2-1. OSD functions
Main Menu OSD Icon on Submenu Description Adjustments
Controls and
Brightness Adjusts overall screen brightness. All input ports
Contrast
DCR
Adjusts difference between light and dark areas.
Enable dynamic contrast ratio.
Off
Display Mode
On
Standard/Game/Web/Movie/Picture
Scaling Mode Selects type of scaled image.
Original AR: same aspect ratio with input signal.
Full Screen: expand image to full screen.
Over Drive Respond time enhancement
Off
Normal
Extreme
Automatic Optimizes image (size, position, phase and clock). input(Analog) Only for VGA
Clock
Phase
Adjusts the number of pixels scanned by one horizontal sweep.
Adjusts the phase of the pixel clock signal.
Horizontal Position Moves image left or right.
Vertical Position Moves image up or down.
Preset Mode Adjusts intensity of red, green, and blue.
Bluish
Neutral
Reddish
sRGB
All input ports
Custom
Red: Increases or decreases the saturation of red in the image.
Green: Increases or decreases the saturation of green in the image.
Low Blue light
Blue: Increases or decreases the saturation of blue in the image.
On
VGA
Off
HDMI
Select digital among OSD Controls when you use VGA.
Select digital among OSD Controls when you use HDMI.
2-6 Flat Panel Monitor Users Guide
Information Shows Model name, refresh rate, and product details.
All input ports
Language
This screen does not allow any changes to the settings.
Changes languages of menu.
Menu Horizontal Moves OSD left or right.
Menu Vertical Moves OSD up or down.
The language chosen only affects the language of the OSD. It has no effect on any software running on the computer.
Transparency 0/20/40/60/80/100
OSD Timeout
Reset All Settings
Set the duration of time that the OSD will remain active when no operation is performed( ).
Cancel
Factory Reset
*
Reset monitor to the original settings.
The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are
Low Blue Light Mode is reducing the blue light content.*
displayed. Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like to use it with.
OSD Icon on Main Menu Submenu Description Adjustments
Controls and
Chapter 2.Adjusting and using your monitor 2-16
Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free. Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor temporarily until you have re-configured the system; preferably to 1440 x 900 at 60 Hz, which is the Native Resolution Display mode. The display modes shown below have been optimized at the factory.
Table 2-2. Factory set display modes Timing Refresh rate(Hz)
PAL 50 Hz
640x480 60 Hz
640x480 72 Hz
640x480 75 Hz
720x400 70 Hz
800x600 56 Hz
800x600 60 Hz
800x600 72 Hz
800x600 75 Hz
832x624 75 Hz
1024x768 60 Hz
1024x768 70 Hz
1024x768 75 Hz
1152x864 75 Hz
1280x800 60 Hz
1280x1024 60 Hz
1280x1024 70 Hz
1280x1024 75 Hz
1366x768 60 Hz
1440x900 60 Hz
2-17 Flat Panel Monitor Users Guide
Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
Table 2-3. Power indicator
State Power Indicator Screen Restoring Operation Compliance
On White Normal
Standby/Suspend Amber Blank
Press a key or move the mouse. There may be a slight delay reappears. Note: Standby also occurs if there is no image output to the monitor.
ENERGY STAR
Off Off Blank
Press the power button There may be a slight delay before the image reappears.
ENERGY STAR
Chapter 2.Adjusting and using your monitor 2-18
Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor.
Do not: Apply water or liquid directly to your monitor. Use solvents or abrasives. Use flammable cleaning materials to clean your monitor or any other electrical equipment. Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen. Use any cleaner which contains an anti-static solution or similar additives. This may harm
the coating of the screen area.
Do: Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen. Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand Step 1: Place the monitor on a soft and flat surface. Step 2: Remove the screws from base before detaching base and stand from the monitor.
Wall Mounting (Optional) Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord. Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base and stand from the monitor, refer to "Detaching the monitor base and stand" on page 2-19.
2-19 Flat Panel Monitor Users Guide
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit. (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm.
VESA hole
Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Chapter 2.Adjusting and using your monitor 2-20
Chapter 3.Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information.
Monitorspecifications Table 3-1. Monitor specifications for type-model D20-20 Dimensions Depth 184.3mm (7.28in.)
Height 372 mm (14.65 in.)
Width 456 mm (17.95 in.)
Stand Tilt Range: -5o~22o
VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image Viewable image size 494.0 mm (19.45 in.)
Maximum height 418.6 mm (16.48 in.)
Maximum width 262.4 mm (10.32 in.)
Pixel pitch 0.2915 mm (0.01 in.)
Power input Supply voltage Max supply current
100-240 V 0.75-0.3 A
Power consumption Note: Power consumption figures are for the monitor and the power supply combined.
Normal operation 12 W
Standby/Suspend <0.5W (Analog), <0.5W (Digital)
Off Note: without USB/ Webcam/external speaker
<0.3W at 100VAC and 240VAC
Video input (Analog) Interface VGA
Input signal Analog Direct Drive, 75 ohm 0.7V
Horizontal addressability 1440 pixels (max)
Vertical addressability 900 lines (max)
Clock frequency 205 MHz
HDMI Interface HDMI
Input signal VESA TMDS (Panel Link)
Horizontal addressability 1440 pixels (max)
Vertical addressability 900 lines (max)
Clock frequency 205 MHz
Communications VESA DDC/CI
3-1 Flat Panel Monitor Users Guide
Supported Display Modes
Horizontal frequency 30 KHz - 83 KHz
Vertical frequency 50 Hz - 75 Hz
Native Resolution 1440 x 900 at 60 Hz
Temperature Operating 0 to 45C (32F to 113 F)
Storage -20 to 60C (-4F to 140 F)
Shipping -20 to 60C (-4 F to 140 F)
Humidity Operating 8% to 80% non-condensing
Storage 5% to 95% non-condensing
Shipping 5% to 95% non-condensing
Chapter 3.Reference information 3-2
Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference
The wordsInput Not Supported are shown on the screen, and the power indicator is flashing white.
The system is set to a display mode which is not supported by the monitor
If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.
If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.
If these options do not work, contact the Customer Support Centre.
"Selecting a supported display mode" on page 2-17
The image quality is unacceptable
The video signal cable is not connected with the monitor or system completely.
Be sure the signal cable is firmly plugged into the system and monitor.
"Connecting and turning on your monitor" on page 1-4
The color settings may be incorrect.
Select another color setting from the OSD menu.
"Adjusting your monitor image" on page 2-3
The automatic image setup function was not performed.
Perform automatic image setup. "Adjusting your monitor image" on page 2-3
The power indicator is not lit and there is no image.
The monitors power switch is not switched on.
The power cord is loose or disconnected.
There is no power at the outlet.
Be sure the power cord is connected properly.
Be sure the outlet has power. Power on the monitor. Try using another power cord. Try using another
electrical outlet.
"Connecting and turning on your monitor" on page 1-4
Screen is blank and power indicator is amber.
The monitor is in Standby / Suspend mode
Press any key on the keyboard or move the mouse to restore operation.
Check the Power options settings on your computer.
"Understanding power management" on page 2-18
The power indicator is amber, but there is no image
The video signal cable is loose or disconnected from the system or monitor
Be sure the video cable is connected with the system properly
"Connecting and turning on your monitor" on page 1-4
The monitor brightness and contrast are at the lowest setting.
Adjust the brightness and contrast setting on the OSD menu.
"Adjusting your monitor image" on page 2-3
3-3 Flat Panel Monitor Users Guide
Problem Possible cause Suggested action Reference
One or more of the pixels appear discolored
This is a characteristic of the LCD technology and is not an LCD defect
If there are more than five pixels missing, contact the Support Center
"Appendix A, Service and Support" on page A-1
Fuzzy lines in text or a blurryimage
Horizontal or vertical lines through the image.
Image setup has not been optimized
Your system DisplayProperties setting have not been optimized.
Adjust the resolution settings on your system to match the native resolution for this monitor: 3840 x 2160 at 60 Hz.
"Adjusting your monitor image" on page 2-3
Perform automatic image setup. If automatic image setup does not help, perform manual image setup.
"Selecting a supported display mode" on page 2-17
When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.
See the Advanced section of your systems display properties.
Manual image setup If automatic image setup does not establish the image that you prefer, perform manual image setup.(For VGA [analog] only) Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.
1. Press to open the OSD menu. 2. Use or to select and press to access. 3. Use or to select Manual and press to access. 4. Use or to selec Clock or Phase adjustment. Clock: (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep.
If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width.
Phase: adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizontal disturbances in light picture.
5. When the image no longer looks distorted, press Enter to save the adjustments of Clock and Phase.
6. Press to leave the OSD menu.
Chapter 3.Reference information 3-4
Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft Windows 10.
Installing the monitor driver in Windows 7 To use the Plug and Play feature in Microsoft Windows 7, do the following:
1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your
computer to start the Windows 7 operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/us/zh/solutions/qreator27,
find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel, Hardware and Sound icon, and then click the Display icon.
6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path: X:\Monitor Drivers\Windows 7 (where X indicates the folder in which the downloaded driver is located(such as a desktop)).
14. Select the lend20-20.inf file and click the Open button. Click the OK button. 15. In the new window, select LEN D20-20 and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum
refresh rate and corresponding Color Matching Profiles.
3-5 Flat Panel Monitor Users Guide
Installing the monitor driver in Windows 10 To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your
computer to start the Windows 10 operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/us/zh/solutions/qreator27,
find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.
6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path: X:\Monitor Drivers\Windows 10 (where X indicates the folder in which the downloaded driver is located (such as a desktop)).
14. Select the lend20-20.inf file and click the Open button. Click the OK button. 15. In the new window, select LEN D20-20 and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum
refresh rate and corresponding Color Matching Profiles.
On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Getting further help If you still cant solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A.Service and Supporton page A-1.
Chapter 3.Reference information 3-6
Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
Registering your option Register to receive product service and support updates, as well as free and discounted computer Accessories and content. Go to: http://www.lenovo.com/support
Online technical support Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is available during the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
Telephone technical support Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovos discretion. Additional support is also available for a nominal fee. Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://www.lenovo.com/support
Country or Region Telephone Number
China 400-990-8888
South Africa 800982393
Argentina 0800-444-2722(Spanish)
Australia 1300-557-073
Austria 800295730(German)
Belgium 80076524(French, Dutch)
Bolivia 800-100-764(Spanish)
A-1 Flat Panel Monitor Users Guide
Appendix B.Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the users responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing to:
Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained from specific environments and presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believe appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Appendix B. Notices B-1
Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling
https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/
https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home- used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
B-2 Flat Panel Monitor Users Guide
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.
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