Lenovo ThinkPad X1 Extreme Gen 4 Laptop User Guide PDF

ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the following:

Safety and Warranty Guide

Setup Guide

Generic Safety and Compliance Notices

Third Edition (July 2022)

Copyright Lenovo 2021, 2022.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS- 35F-05925.

Contents

Discover your Lenovo notebook. . . . . iii

Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . . . . . . . . . . . . . 1 Side view . . . . . . . . . . . . . . . . . . 3 Bottom view . . . . . . . . . . . . . . . . . 4 Features and specifications . . . . . . . . . . . 5

USB specifications . . . . . . . . . . . . . 6

Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 7 Access networks . . . . . . . . . . . . . . . 7

Connect to Wi-Fi networks. . . . . . . . . . 7 Connect to the wired Ethernet . . . . . . . . 7 Connect to a cellular network (for selected models) . . . . . . . . . . . . . . . . . 7 Turn on the Airplane mode . . . . . . . . . . 8

Interact with your computer . . . . . . . . . . . 8 Use the keyboard shortcuts . . . . . . . . . 8 Use the TrackPoint pointing device . . . . . 10 Use the trackpad . . . . . . . . . . . . 11 Use the touch screen (for selected models) . . 12 Connect to an external display . . . . . . . 14

Lenovo Pen Pro (for selected models) . . . . . . 15

Chapter 3. Explore your computer . . 17 Lenovo apps . . . . . . . . . . . . . . . . 17

The Vantage app . . . . . . . . . . . . 17 Lenovo Quick Clean / Clean Your Device . . . 17

Smart features (for selected models). . . . . . . 18 Color calibration (for selected models) . . . . . . 20 Use the Intelligent Cooling feature . . . . . . . 21 Use the Cool and Quiet on lap feature . . . . . . 21 Manage power . . . . . . . . . . . . . . . 21

Check the battery status . . . . . . . . . 21 Charge the computer . . . . . . . . . . . 21 Change the power settings . . . . . . . . 22

Transfer data . . . . . . . . . . . . . . . . 22 Set up a Bluetooth connection . . . . . . . 23 Use an SD card . . . . . . . . . . . . . 23 Purchase accessories . . . . . . . . . . 23

Chapter 4. Secure your computer and information . . . . . . . . . . . . 25 Lock the computer . . . . . . . . . . . . . 25 Log in with your fingerprint . . . . . . . . . . 25 Log in with your face ID (for selected models) . . . 26

Protect data against power loss (for selected models) . . . . . . . . . . . . . . . . . . 26 UEFI BIOS passwords . . . . . . . . . . . . 26

Password types . . . . . . . . . . . . . 26 Set, change, and remove a password . . . . 27 Associate your fingerprints with passwords (for selected models) . . . . . . . . . . . 28

Chapter 5. Configure advanced settings. . . . . . . . . . . . . . . . . 31 UEFI BIOS . . . . . . . . . . . . . . . . . 31

Enter the UEFI BIOS menu . . . . . . . . . 31 Navigate in the UEFI BIOS interface . . . . . 31 Set the system date and time. . . . . . . . 31 Change the startup sequence . . . . . . . 31 Update UEFI BIOS . . . . . . . . . . . . 31

RAID . . . . . . . . . . . . . . . . . . . 32 Storage drive requirements for RAID levels . . 32 Enter the Intel RST configuration utility . . . . 32 Create RAID volumes . . . . . . . . . . . 33 Delete RAID volumes . . . . . . . . . . . 33 Reset storage drives to non-RAID . . . . . . 34 Rebuild RAID 1 volumes. . . . . . . . . . 34

Install a Windows operating system and drivers . . 34

Chapter 6. CRU replacement . . . . . 37 CRU list . . . . . . . . . . . . . . . . . . 37 Disable Fast Startup and the built-in battery . . . . 37 Replace a CRU . . . . . . . . . . . . . . . 38

Memory module . . . . . . . . . . . . . 38 2280 M.2 solid-state drive and bracket . . . . 40 Speaker assembly . . . . . . . . . . . . 43 Wireless WAN card (for selected models) . . . 46

Chapter 7. Help and support . . . . . 49 Frequently asked questions . . . . . . . . . . 49 Error messages . . . . . . . . . . . . . . . 50 Beep errors . . . . . . . . . . . . . . . . 51 Self-help resources . . . . . . . . . . . . . 52 Windows label . . . . . . . . . . . . . . . 53 Call Lenovo . . . . . . . . . . . . . . . . 53

Before you contact Lenovo . . . . . . . . 53 Lenovo Customer Support Center . . . . . . 54

Purchase additional services. . . . . . . . . . 55

Appendix A. Compliance information . . . . . . . . . . . . . . . 57

Copyright Lenovo 2021, 2022 i

Appendix B. Notices and trademarks . . . . . . . . . . . . . . . 59

ii ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Discover your Lenovo notebook

Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you.

Before starting your tour, please read the following information:

Illustrations in this documentation might look different from your product.

Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer.

Documentation content is subject to change without notice. To get the latest documentation, go to https:// pcsupport.lenovo.com.

Copyright Lenovo 2021, 2022 iii

iv ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Chapter 1. Meet your computer

Front view

Infrared camera* / Camera* Webcam privacy shutter

Microphone Power button with fingerprint reader

Speaker TrackPoint pointing stick

Trackpad TrackPoint buttons

Touch screen*

Copyright Lenovo 2021, 2022 1

* for selected models

Webcam privacy shutter

Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.

Speaker

Support Dolby Atmos Speaker, which delivers natural sound in conference calls, reduces listener fatigue, and sounds stunningly clear to make meetings more productive.

Related topics

Log in with your face ID (for selected models) on page 26

Use the touch screen (for selected models) on page 12

Log in with your fingerprint on page 25

Use the TrackPoint pointing device on page 10

Use the trackpad on page 11

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Side view

Power connector USB-C (Thunderbolt 4) connector

Audio connector SD card reader

Nano-SIM-card tray USB 3.2 connector Gen 1

Always on USB 3.2 connector Gen 1 Security-lock slot

Related topics

Charge the computer on page 21

Connect to an external display on page 14

USB specifications on page 6

Use an SD card on page 23

Lock the computer on page 25

Chapter 1. Meet your computer 3

Bottom view

Emergency-reset hole

If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer:

1. Disconnect your computer from ac power.

2. Insert a straightened paper clip into the hole to cut off power supply temporarily.

3. Connect your computer to ac power and then turn on your computer.

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Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product.

Microprocessor To view the microprocessor information of your computer, right-click the Start button and then click System.

Memory Two slots, Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM), up to 32GB for each, up to 64 GB in total

Storage device Two slots, 2280 M.2 solid-state drive, up to 2TB for each, up to 4TB in total*

One slot, 2280 M.2 solid-state drive, up to 2TB*

Audio Dobly Atmos Speaker System

Display

Color display with In-Plane Switching (IPS)

Organic Light-Emitting Diode (OLED) display*

Display ratio: 16:10

Display resolution: 2560 x 1600 pixels or 3840 x 2400 pixels

Multi-touch technology*

Notes: For non-OLED display, High-Dynamic Range (HDR) funtion is only supported under Hybrid Graphics mode. To switch the display setting between Hybrid Graphics mode and Discrete Graphics mode:

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Select Config Display Graphic Devices and follow the on-screen instructions.

Security features

Face authentication*

Fingerprint reader (integrated in power button)*

Glance (Privacy Guard)*

Glance (Privacy Alert)*

Trusted Platform Module (TPM)*

Wireless features

Bluetooth

GPS (on wireless WAN model)*

Wireless LAN

Wireless WAN (4G or 5G)*

Note: The 4G or 5G cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by location.

* for selected models

Chapter 1. Meet your computer 5

USB specifications Note: Depending on the model, some USB connectors might not be available on your computer.

Connector name Description

USB 2.0 connector

USB 3.2 connector Gen 1

Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.

USB-C (3.2 Gen 1) connector

USB-C (Thunderbolt 3) connector

USB-C (Thunderbolt 4) connector

Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.

Connect to an external display:

USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz

USB-C to DP: up to 5120 x 3200 pixels, 60 Hz

Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories.

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1 / 3.1 Gen 1 5

3.2 Gen 2 / 3.1 Gen 2 10

3.2 Gen 2 2 20

Thunderbolt 3 40

Thunderbolt 4 40

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Chapter 2. Get started with your computer

Access networks This section helps you connect to a wireless or wired network.

Connect to Wi-Fi networks Click the network icon in the Windows notification area, and then select a network for connection. Provide required information, if needed.

Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories.

Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

Copyright Lenovo 2021, 2022 7

Notes:

The 4G or 5G cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by location.

Network connection speeds might also vary by location, environment, network conditions and other factors.

To establish a cellular connection:

1. Turn off the computer.

2. Locate the nano-SIM card slot and insert the nano-SIM card as shown. Note the orientation of the card and ensure that it is seated correctly.

3. Turn on the computer.

4. Click the network icon, and then select the cellular network icon from the list. Provide required information, if needed.

Turn on the Airplane mode When the Airplane mode is enabled, all wireless features are disabled.

1. Type Airplane mode in the Windows search box and then press Enter.

2. Turn on the Airplane mode.

Interact with your computer Your computer provides you various ways to navigate the screen.

Use the keyboard shortcuts The special keys on the keyboard help you work more effectively.

https://support.lenovo.com/us/en/videos/vid500145

8 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

+

Invoke the special function printed as an icon on each key or standard function of F1F12 function keys.

FnLock indicator on: standard function

FnLock indicator off: special function

Enable / disable speakers

Decrease volume

Increase volume

Enable / disable microphones

Darken display

Brighten display

Manage external displays

Enable / disable airplane mode

Open / collapse notification center

Answer incoming calls on Microsoft Teams

Decline incoming calls on Microsoft Teams

Customize the function of this key on the Vantage app

+ Open Snipping Tool

+ Toggle keyboard backlight (for selected models)

+ Break operation

+ Pause operation

+ Scroll contents

+ Send system request

Chapter 2. Get started with your computer 9

+

Enter sleep mode

To wake up the computer, press Fn or the power button.

+ Go to beginning

+ Go to end

Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

Use the TrackPoint pointing device

TrackPoint pointing stick

Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.

TrackPoint buttons

The left-click button and right-click button correspond to the left and right buttons on a traditional mouse. Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.

Disable the TrackPoint pointing device

The TrackPoint pointing device is active by default. To disable the device:

1. Open the Start menu, and then click Settings Devices Mouse.

2. Follow the on-screen instructions to disable TrackPoint.

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Replace the pointing-stick nonslip cap

Note: Ensure that the new cap has grooves a .

Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.

Use the trackpad

Left-click zone Right-click zone

Chapter 2. Get started with your computer 11

Use the touch gestures

Tap once to select or open an item. Tap twice quickly to display a shortcut menu.

Two-finger zoom in or zoom out. Scroll through items.

Open the task view to see all open windows. Show the desktop.

Notes: When using two or more fingers, ensure that you position your fingers slightly apart. Some gestures are not available if the last action was done from the TrackPoint pointing device. Some gestures are only available when you are using certain apps. If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad

surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

For more gestures, see the help information of the pointing device.

Disable the trackpad

The trackpad is active by default. To disable the device:

1. Open the Start menu, and then click Settings Devices Touchpad.

2. In the Touchpad section, turn off the Touchpad control.

Use the touch screen (for selected models) If your computer display supports the multi-touch function, you can navigate the screen with simple touch gestures. For more touch gestures, refer to https://support.microsoft.com/windows.

Note: Some gestures might not be available when you are using certain apps.

12 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Tap once to single click Tap twice quickly to double-click

Tap and hold to right-click Slide to scroll through items

Zoom out Zoom in

Swipe from the left: view all open windows (Windows 10)

Swipe from the left: open widget panel (Windows 11)

Swipe from the right: open action center (Windows 10)

Swipe from the right: open notification center (Windows 11)

Swipe downwards shortly: show title bar

Swipe downwards: close the current app

Drag

Chapter 2. Get started with your computer 13

Maintenance tips:

Turn off the computer before cleaning the touch screen.

Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth.

The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.

Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.

Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.

Connect to a wired display

If your computer cannot detect the external display, right-click a blank area on the desktop and select display settings. Then follow the on-screen instructions to detect the external display.

Supported resolution

The following table lists the supported maximum resolution of the external display.

Connect the external display to Supported resolution

USB-C (Thunderbolt 4) connector Up to 5K / 60 Hz

HDMI connector

Depending on the model:

up to 4K / 60 Hz

up to 8K / 60 Hz

Note: The refresh rate higher than 60Hz can also be supported. If you set the refresh rate higher than 60Hz, the maximum resolution might be limited.

Connect to a wireless display

To use a wireless display, ensure that both your computer and the external display support the Miracast

feature.

Press + and then select a wireless display to connect with.

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Set the display mode

Press or and then select a display mode of your preference.

Change display settings

1. Right-click a blank area on the desktop and select display settings.

2. Select the display that you want to configure and change display settings of your preference.

You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.

Lenovo Pen Pro (for selected models) The Lenovo Pen Pro (a rechargeable stylus pen) enables you to write and draw in a natural manner. To purchase the pen, go to https://www.lenovo.com/accessories.

Note: The color of the pen might vary by country or region. Depending on the model, the pen might look slightly different from the illustrations in this topic.

Pen overview

Bottom barrel button

To erase text or drawings, hold the button to erase the object in supported apps.

Top barrel button

To right-click, hold the button and tap the screen in supported apps.

USB-C connector

Use the ac power adapter that comes with your foldable PC to charge the pen.

LED indicator When the LED indicator blinks in amber, the pen battery power is low. The LED indicator is in solid amber during charging and is solid green when the pen is fully charged. The pen is fully charged in about two hours.

Top pen button Hold the top pen button for at least three seconds to enable Bluetooth pairing on the pen.

Notes:

Chapter 2. Get started with your computer 15

The default function of each barrel button might vary in different apps.

To customize the barrel button functions, use Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from https://support.lenovo.com.

Pair the pen

1. Enable Bluetooth pairing on the pen by pressing and holding the top of the pen for at least three seconds until the LED indicator blinks in green.

2. Enable Bluetooth pairing on your computer to detect and pair with the pen. See Set up a Bluetooth connection on page 23. The pen is detected as Lenovo Pen Pro.

After pairing, press or double-press the top pen button to access more functions. To customize the top pen button functions, use Lenovo Pen Settings or open the Start menu and tap Settings Devices Pen & Windows Ink Pen shortcuts.

Store the pen

The pen is shipped with a pen holder. To store the pen on the computer:

1. Insert the pen holder into USB 3.2 connector on the computer.

2. Insert the pen into the pen holder in any ways as shown.

Maintenance tips

The pen is not waterproof. Keep the pen away from water and excessive moisture.

The pen contains pressure sensors. Apply an appropriate amount of pressure when writing on the screen. Do not subject the pen to shock or vibration.

If possible, place your pen in a well-ventilated and dry area without direct exposure to sunshine.

Do not use or store the pen in a place where excessive changes in temperature may occur.

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Chapter 3. Explore your computer

Lenovo apps This section provides introduction to the Vantage and Lenovo Quick Clean / Clean Your Device apps.

The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.

To access the Vantage app, type Vantage in the Windows search box.

Key features

The Vantage app enables you to:

Know the device status easily and customize device settings.

Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.

Monitor your computer health, and secure your computer against outside threats.

Scan your computer hardware and diagnose hardware problems.

Look up warranty status (online).

Access User Guide and helpful articles.

Notes:

The available features vary depending on the computer model.

The Vantage app makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.

Lenovo Quick Clean / Clean Your Device

Depending on the model, your computer might support the Lenovo Quick Clean / Clean Your Device feature. The preinstalled Lenovo Quick Clean / Clean Your Device enables you to temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.

To access Lenovo Quick Clean / Clean Your Device, do one of the following:

Type Lenovo Quick Clean / Clean Your Device in the Windows search box.

Press Fn and the right Shift key at the same time.

To download the latest version of Lenovo Quick Clean / Clean Your Device, go to https://pcsupport.lenovo. com.

Copyright Lenovo 2021, 2022 17

Smart features (for selected models) Your computer might be preinstalled with Glance by Mirametrix. Glance can capture your head movement through camera and makes your computer smarter and more efficient.

Access Glance by Mirametrix

Type Glance in the Windows search box and then press Enter.

Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus.

Explore key features

Depending on the model, some features might not be available on your computer.

Protect privacy

Presence Detection: Keep your computer awake when in use and automatically lock the computer when your head moves out of the camera range.

Privacy Alert: When a shoulder surfer is detected, an alert icon appears on your computer screen.

Privacy Guard: When a shoulder surfer is detected, your screen is blurred. Press Alt+F2 to cancel the blur effect.

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Smart Display: Blur screens you are not looking at. If you are not facing any screen, all screens are blurred. Press Alt+F2 to cancel the blur effect.

Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144.

Improve productivity

Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing.

Smart Pointer: Relocate the pointer to the screen you are facing. When the pointer moves from one screen to another, it is temporarily drawn large.

Note: Snap Window and Smart Pointer only work when your computer is connected to external displays. Ensure that external displays are placed at the same height of your computer.

Promote digital wellness

Posture check: Remind you to adjust your posture once you hunch toward the screen.

20/20/20 Alert: Remind you to look away from the screen and relax your eyes for 20 seconds every 20 minutes.

Chapter 3. Explore your computer 19

Color calibration (for selected models) The factory color calibration feature is available on computer models preinstalled with the X-Rite Color Assistant program. This feature enables you to render color images or graphics on your display close to the original intent as much as possible.

For computer with the factory color calibration feature, the color profiles are preinstalled. You can switch between color profiles as desired:

1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click .

2. Follow the on-screen instructions to select a profile as desired.

Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in the following situations:

If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically.

If your display has been replaced by a Lenovo-authorized service provider, do the following to install new color profiles:

1. Connect your computer to the network and close the X-Rite Color Assistant program.

2. Go to C:\Program files (x86)\X-Rite Color Assistant and locate the ProfileUpdaterForDisplayReplacement.exe file.

3. Double-click the EXE file. Then, follow the on-screen instructions to input the display serial number and click Submit.

Note: When the new color profiles are installed successfully, a window will be displayed.

If you install a new operating system, do the following to reinstall the color profiles:

1. Connect your computer to the network and open the preinstalled X-Rite Color Assistant app.

Note: If the app is uninstalled, reinstall it by downloading the installation package from https:// support.lenovo.com/us/en/downloads/DS540353

2. Go to Settings Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically.

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Use the Intelligent Cooling feature The Intelligent Cooling feature enables your computer to work in the following modes:

Quiet mode: the lower fan speed

Balanced mode: balanced performance and fan speed

Performance mode: better performance and normal fan speed

Ultra-performance mode: the best performance and higher fan speed

on ac power on battery power

To select the preferred mode:

1. Click the battery status icon in the Windows notification area.

2. Move the slider to select the preferred mode.

Notes:

In Ultra-performance mode or performance mode, avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for 10 seconds or above.

If you reinstall a Windows operating system, the default intelligent cooling settings might change. It is recommended that you download and install the latest Intelligent Thermal Solution (ITS) driver on Lenovo Support Website https://support.lenovo.com.

Use the Cool and Quiet on lap feature The Cool and Quiet on lap feature helps cool down your computer when it becomes hot. Any extended contact with your body, even through clothing, could cause discomfort. If you prefer using your computer on the lap, it is recommended that you enable the Cool and Quiet on lap feature in UEFI BIOS:

1. Enter the UEFI BIOS menu. See Enter the UEFI BIOS menu on page 31.

2. Click Config and turn on the Cool and Quiet on lap mode switch.

Manage power Use the information in this section to achieve the best balance between performance and power efficiency.

Check the battery status Go to Settings System to check the battery status. For more details about your battery, refer to the Vantage app.

Charge the computer

Use ac power

Power source of the ac power adapter:

Chapter 3. Explore your computer 21

Power: 135 W, 170 W or 230 W (depending on the model)

Sine-wave input at 50 Hz to 60 Hz

Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz

When the battery power is low, charge your battery by connecting your computer to ac power. The battery is 80% charged in about one hour when the computer is turned off. The actual charging time depends on the battery size, the physical environment, and whether you are using the computer.

Notes: To maximize the life of the battery:

Use the battery until the charge is depleted and recharge the battery completely before using it. Once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.

The battery may optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity may not be available until you discharge to as low as 20% and recharge completely. For more information, refer to the power section of the Vantage app.

Lenovo provides you with an estimate of how much battery life you might expect from your computer based on the battery life test under specific benchmark. The actual amount of battery life varies significantly depending on your computer settings, usage, configuration and other factors. To maximize the battery life, you can lower the display brightness of the computer display or turn off wireless feature when not in use.

Change the power settings For ENERGY STAR compliant computers, the following power plan takes effect when your computer has been idle for a specified duration:

Turn off the display: After 10 minutes

Put the computer to sleep: After 10 minutes

To reset the power plan:

1. Right-click the battery status icon and select Power Options.

2. Choose or customize a power plan of your preference.

To reset the power button function:

1. Right-click the battery status icon and select Power Options Change what the power buttons do.

2. Change the settings as you prefer.

Transfer data Quickly share your files using the built-in Bluetooth among devices with the same features. You also can insert an SD card to transfer data.

22 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Set up a Bluetooth connection You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet) from the computer.

1. Type Bluetooth in the Windows search box and then press Enter.

2. Turn on Bluetooth, if it is off.

3. Select a Bluetooth device, and then follow the on-screen instructions.

Use an SD card You can insert an SD card to transfer data.

Install or remove a card

Push the card for installation and pull the card for removal.

Note: Since only part of the card is getting inserted in the slot, remove the SD card out of the slot after data transfer in case the SD card get damaged by object hitting.

Attention: Before removing the card:

1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon prompting you to safely remove hardware and eject media.

2. Select the corresponding item to eject the card from the Windows operating system.

3. Pull the card and remove it from your computer. Store the card safely for future use.

Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

To shop at Lenovo, go to https://www.lenovo.com/accessories.

Chapter 3. Explore your computer 23

24 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Chapter 4. Secure your computer and information

Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com.

Log in with your fingerprint The fingerprint reader is integrated with the power button. After enrolling your fingerprint, you can power on and log in to the computer with a simple press on the power button, or unlock the screen with a single touch. It eliminates the need to enter complex passwords, saving your time and boosting your productivity.

1. Type Sign-in options in the Windows search box and then press Enter.

2. Select the fingerprint setting and then follow the on-screen instruction to enroll your fingerprint.

Note: It is recommended that you put your finger at the middle of the fingerprint reader during enrollment and enroll more than one fingerprint in case of any injuries to your fingers. After the enrollment, the fingerprints are associated with the Windows password automatically.

3. Log in with your fingerprint. When the fingerprint reader indicator is solid green, tap your finger on the fingerprint reader for authentication.

Associate your fingerprints with UEFI BIOS passwords

You can associate your fingerprints with your power-on password and NVMe password. See Associate your fingerprints with passwords (for selected models) on page 28.

Copyright Lenovo 2021, 2022 25

Maintenance tips:

Do not scratch the surface of the reader with anything hard.

Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger.

Log in with your face ID (for selected models) For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera lens before using the Windows Hello face recognition.

Create your face ID and unlock your computer by scanning your face:

1. Type Sign-in options in the Windows search box and then press Enter.

2. Select the face ID setting and then follow the on-screen instruction to create your face ID.

Protect data against power loss (for selected models) NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. If your computer is not responding and you might have to shut down your computer by pressing and holding the power button for several seconds. In this case, the PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive:

1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

2. On the TOOLS tab, select SYSTEM INFORMATION STORAGE using the arrow keys.

3. Locate the Device Type section to check the information

UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer.

Password types You can set a power-on password, supervisor password, system management password, or NVMe password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

Power-on password

If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter the correct password to use the computer.

Supervisor password

The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS.

If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on. The supervisor password overrides the power-on password.

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System management password

The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu:

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Select Security Password System Management Password Access Control.

3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password. If you have set both the system management password and the power-on password, the system management password overrides the power-on password.

NVMe passwords

The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe password is set, you are prompted to type a correct password each time you try to access the storage drive.

Single Password

When a Single NVMe password is set, the user must enter the user NVMe password to access files and applications on the storage drive.

Dual Password (User + Admin)

The admin NVMe password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user NVMe password for each computer in the network. The user of the computer can change the user NVMe password as desired, but only the administrator can remove the user NVMe password.

When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and user NVMe password.

Notes: The NVMe password is not available in the following situations:

A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated.

An eDrive storage drive is installed in the computer preinstalled with the Windows operating system.

Set, change, and remove a password Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Select Security Password by using the arrow keys.

3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords, any potential repair actions required are not covered under warranty.

Chapter 4. Secure your computer and information 27

What to do if you forget your power-on password

If you forget your power-on password, do the following to remove the power-on password:

If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

3. Select Security Password Power-On Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

What to do if you forget your NVMe password

If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see Chapter 6 CRU replacement on page 37.

What to do if you forget your supervisor password

If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.

What to do if you forget your system management password

If you forget your system management password, do the following to remove the system management password:

If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

3. Select Security Password System Management Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.

Associate your fingerprints with passwords (for selected models) Do the following to associate your fingerprints with the power-on password and NVMe password:

1. Turn off and then turn on the computer.

2. When prompted, scan your finger on the fingerprint reader.

3. Enter your power-on password, NVMe password, or both as required. The association is established.

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When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or NVMe password. To change settings, press F1 to enter the UEFI BIOS menu, and then select Security Fingerprint.

Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place.

Chapter 4. Secure your computer and information 29

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Chapter 5. Configure advanced settings

UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning.

Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Navigate in the UEFI BIOS interface You can navigate in the UEFI BIOS interface by pressing the following keys:

F1: General Help

F9: Setup Defaults

F10: Save and Exit

F5 / F6: Change boot priority order

or PgUp / PgDn: Select / Scroll page

: Move keyboard focus

Esc: Back / Close dialog

Enter: Select / Open submenu

Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Date/Time and set the system date and time as desired.

3. Press F10 to save changes and exit.

Change the startup sequence 1. Restart the computer. When the logo screen is displayed, press F1.

2. Select Startup Boot. Then, press Enter. The default device order list is displayed.

Note: No bootable device is displayed if the computer cannot start from any devices or the operating system cannot be found.

3. Set the startup sequence as desired.

4. Press F10 to save the changes and exit.

To change the startup sequence temporarily:

1. Restart the computer. When the logo screen is displayed, press F12.

2. Select the device that you want the computer to start from and press Enter.

Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS.

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Download and install the latest UEFI BIOS update package by one of the following methods:

Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.

Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.

Note: During the UEFI BIOS update process, Memory Reference Code (MRC) change might cause memory retraining. Memory retraining is a process to initialize the memory module and run diagnostic tests for the memory module in your computer. When memory retraining occurs, the screen cant display the progress information and might be blank. You might see the LED indicators on ESC, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.

To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com.

RAID Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives.

When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array. This array distributes data across multiple storage drives, but the array appears to the host computer as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously.

Storage drive requirements for RAID levels Your computer supports the M.2 NVMe (PCIe) solid-state drive

Note: Ensure that your computer has two identical storage drives installed (two hard disk drives, or M.2 NVMe solid-state drives with the same capacity) for supported RAID levels. If only one drive is installed, or two different types of drives are installed, the following information does not apply.

Your computer supports the following RAID levels:

RAID 0: striped disk array (missing data resulting from a drive failure cannot be reconstructed)

Consist of two identical storage drives

Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB

Better performance without fault tolerance

Higher risk of data loss resulting from a member drive failure compared with non-RAID configuration

RAID 1: mirrored disk array

Consist of two identical storage drives

Improved reading performance and 100% redundancy

Enter the Intel RST configuration utility 1. Ensure that RAID is enabled in the UEFI BIOS menu:

a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

b. Select Config Storage VMD controller On.

c. Press F10 to save changes and exit.

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2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

3. Select Config Storage Intel (R) Rapid Storage Technology and then press Enter.

The Intel (R) Rapid Storage Technology window opens and the following options are displayed:

Create RAID Volume: Create a RAID volume. If no internal storage drives can be used, this option is not available.

RAID Volumes: Confirm the information of the created RAID volumes.

Non-RAID Physical Disks: Confirm the information of all non-RAID drives.

4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option. Press Esc to exit the Intel RST configuration utility.

Create RAID volumes Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created.

1. Enter the Intel RST configuration utility.

2. Select Create RAID Volume, and then press Enter to open the CREATE RAID VOLUME window.

3. Select and configure the options one by one.

a. Name: Use the default name or type a preferred name for the RAID volume.

b. RAID Level: Press Enter to change the RAID between RAID 0 (Stripe) and RAID 1 (Mirror).

c. Select Disks: Select a drive and press Spacebar or Enter to add it into a group. The drive that cannot be used to create a RAID volume is not selectable. An X mark is displayed next to the selected drive.

d. Strip Size: Select a strip size and press Enter to complete the configuration. This option is only available for RAID 0.

e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.

f. Create Volume: Press Enter to finish configurations of the preceding options and create a volume.

Note: The Create Volume option might not be selectable for some reasons, for example, if different types of drives are selected, the option is not selectable. If it is not selectable, see the message displayed under Create Volume for reference.

After the RAID volume is created, the Intel (R) Rapid Storage Technology window is displayed, and the created volume is displayed under RAID Volumes.

4. Press F10 to save changes and exit.

Delete RAID volumes Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

1. Enter the Intel RST configuration utility.

2. Select the volume that you want to delete under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

3. Select Delete and press Enter to delete it from the RAID Volumes list.

4. When prompted, select Yes to confirm the deletion of the selected RAID volume.

After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed. Member drives of the deleted volume are displayed under Non-RAID Physical Disks.

5. Press F10 to save changes and exit.

Chapter 5. Configure advanced settings 33

Reset storage drives to non-RAID Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID.

1. Enter the Intel RST configuration utility.

2. Select the volume that you want to reset under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

3. Select the drive that you want to reset under RAID Member Disks. Press Enter to open the PHYSICAL DISK INFO window.

4. Select Reset to Non-RAID and press Enter. When prompted, select Yes to confirm the reset action.

After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The reset drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed under RAID Volumes. However, the status is changed from Normal to Failed or Degraded.

5. Press F10 to save changes and exit.

Rebuild RAID 1 volumes If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works correctly. Replace the failed storage drive with a new one that has the same capacity before you rebuild a RAID 1 volume.

1. Enter the Intel RST configuration utility.

2. Select the volume that you want to rebuild under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

3. Select Rebuild and press Enter to open the Rebuild Volume window.

4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process.

After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.

5. Wait a few minutes. When the rebuild process finishes successfully, the Rebuilding mark is changed to the Normal mark.

6. Press F10 to save changes and exit.

Install a Windows operating system and drivers This section provides instructions on installing a Windows operating system and device drivers.

Install a Windows operating system

Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support.

Attention:

It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.

The process of installing a new operating system deletes all the data on your internal storage drive, including the data stored in a hidden folder.

1. If you are using the Windows BitLocker Drive Encryption feature and your computer has a Trusted Platform Module, ensure that you have disabled the feature.

34 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

2. Ensure that the security chip is set to Active.

a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

b. Select Security Security Chip and press Enter. The Security Chip submenu opens.

c. Ensure that the security chip for TPM 2.0 is set to Active.

d. Press F10 to save the settings and exit.

3. Connect the drive that contains the operating system installation program to the computer.

4. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

5. Select Startup Boot to display the Boot Priority Order submenu.

6. Select the drive that contains the operating system installation program, for example, USB HDD. Then, press Esc.

Attention: After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. If you select the wrong device, the data on that device might be erased or overwritten.

7. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings and exit.

8. Follow the on-screen instructions to install the device drivers and necessary programs.

9. After installing the device drivers, apply Windows Update to get the latest updates, for example the security patches.

Install device drivers

You should download the latest driver for a component when you notice poor performance from that component or when you added a component. This action might eliminate the driver as the potential cause of a problem. Download and install the latest driver by one of the following methods:

Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages.

Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.

Chapter 5. Configure advanced settings 35

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Chapter 6. CRU replacement

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs:

Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.

Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customers machine.

If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at https://www.lenovo.com/warranty/llw_02.

CRU list The following is a list of CRUs of your computer.

Self-service CRUs

ac power adapter

Memory module

Nano-SIM card tray*

Power cord

Optional-service CRUs

Speaker assembly

M.2 solid state drive (Gen 4 or Gen 3)

M.2 solid state drive bracket (Gen 4 only)*

Wireless WAN card*

* for selected models

Note: Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information.

Disable Fast Startup and the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

To disable Fast Startup:

1. Go to Control Panel and view by Large icons or Small icons.

2. Click Power Options, and then click Choose what the power buttons do on the left pane.

Copyright Lenovo 2021, 2022 37

3. Click Change settings that are currently unavailable at the top.

4. If prompted by User Account Control (UAC), click Yes.

5. Clear the Turn on fast startup check box, and then click Save changes.

To disable the built-in battery:

1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.

2. Select Config Power. The Power submenu is displayed.

3. Select Disable Built-in Battery and press Enter.

4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool.

Replace a CRU Follow the replacement procedure to replace a CRU.

Memory module

Prerequisite

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

For access, do the following:

1. Disable the built-in battery. See Disable Fast Startup and the built-in battery on page 37.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

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Removal procedure

Note: A Mylar film might cover the memory modules. To access the memory modules, peel off the film first.

Installation procedure

If you only install one memory module, install it in memory slot a .

Chapter 6. CRU replacement 39

2280 M.2 solid-state drive and bracket

Prerequisite

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention:

If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see Install a Windows operating system and drivers on page 34.

The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

When handling the M.2 solid-state drive, observe the following guidelines:

Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.

Do not apply pressure to the M.2 solid-state drive.

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Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged.

Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.

Depending on model, your computer might have two M.2-solid-state-drive slots. When you configure the M.2-solid-state-drive slot in the UEFI BIOS menu, ensure that you select the correct menu item.

Slot a : NVMe0

Slot b : NVMe1

For access, do the following:

1. Disable the built-in battery. See Disable Fast Startup and the built-in battery on page 37.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

Note: Depending on model, your solid-state drive might be Gen 3 or Gen 4. You can find the corresponding slot for solid-state drive Gen 3 or Gen 4 by the numbers marked on the system board.

Chapter 6. CRU replacement 41

Removal procedure for solid-state drive Gen 4

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Removal procedure for solid-state drive Gen 3

Before installing : If you replace the old thermal pad, ensure you install a new thermal pad in following steps:

1. Attach the thermal pad with protection film in the pad area as shown 1 .

2. Peel off the protection film before installing the new solid-state drive .

Speaker assembly

Prerequisite

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

For access, do the following:

Chapter 6. CRU replacement 43

1. Disable the built-in battery. See Disable Fast Startup and the built-in battery on page 37.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

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Removal procedure

Chapter 6. CRU replacement 45

Wireless WAN card (for selected models) The following information is only for the computer with user-installable modules.

The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.

Prerequisite

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: Do not touch the contact edge of the wireless WAN card. Otherwise, the wireless WAN card might get damaged.

For access, do the following:

1. Disable the built-in battery. See Disable Fast Startup and the built-in battery on page 37.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

Removal procedure for wireless WAN card with four antennas

46 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

When installing: Ensure you plug the blue cable into 3 connector, black cable into 2 connector, white cable into 1 connector and orange cable into 0 connector marked on the WAN card.

Chapter 6. CRU replacement 47

48 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Chapter 7. Help and support

Frequently asked questions

How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter.

How do I turn off my computer? Open the Start menu and click Power. Then, click Shut down.

How do I partition my storage drive?

https://support.lenovo.com/solutions/ht503851

What do I do if my computer stops responding?

1. Press and hold the power button until the computer turns off. Then, restart the computer.

2. If step 1 does not work:

For models with an emergency reset hole: Insert a straightened paper clip into the emergency reset hole to cut off power supply temporarily. Then, restart the computer with ac power connected.

For models without an emergency reset hole:

For models with the removable battery, remove the removable battery and disconnect all power sources. Then, reconnect to ac power and restart the computer.

For models with the built-in battery, disconnect all power sources. Press and hold the power button for about seven seconds. Then, reconnect to ac power and restart the computer.

What do I do if I spill liquid on the computer?

1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

2. Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your computer.

How do I enter the UEFI BIOS menu?

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Where can I get the latest device drivers and UEFI BIOS?

From the Vantage app. See Install a Windows operating system and drivers on page 34 and Update UEFI BIOS on page 31.

Download from Lenovo Support Web site at https://pcsupport.lenovo.com.

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Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See Lenovo Customer Support Center on page 54.

Message Solution

0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries.

0191: System Security - Invalid remote change requested The system configuration change has failed. Confirm the operation and try again.

0199: System Security - Security password retry count exceeded.

This message is displayed when you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again.

0271: Check Date and Time settings.

The date or the time is not set in the computer. Enter the UEFI BIOS menu and set the date and time.

210x/211x: Detection/Read error on HDDx/SSDx

The storage drive is not working. Reinstall the storage drive. If the problem still exists, replace the storage drive.

Error: The non-volatile system UEFI variable storage is nearly full.

Note: This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as UEFI BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage. Press F1 after the error message is displayed to enter the UEFI BIOS menu. A dialog asks for confirmation to clean up the storage. If you select Yes, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If you select No, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

Fan error. Press ESC to startup with limited performance.

The thermal fan might not work correctly. After the error message is displayed, press ESC within five seconds to start up the computer with limited performance. Otherwise, the computer will shut down immediately. If the problem still exists when you starts up next time, have your computer serviced.

50 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology:

1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code.

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.

4. Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and shows possible solutions on the smartphone.

Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.

Chapter 7. Help and support 51

Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

Troubleshooting and FAQ https://www.lenovo.com/tips

https://forums.lenovo.com

Accessibility information https://www.lenovo.com/accessibility

Reset or restore Windows

Use Lenovo recovery options.

1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery.

2. Follow the on-screen instructions.

Use Windows recovery options.

1. Go to https://pcsupport.lenovo.com.

2. Detect your computer or manually select your computer model.

3. Navigate to the troubleshooting menu to diagnose the operating system for recovery instructions.

Use the Vantage app to:

Configure device settings.

Download and install UEFI BIOS, drivers, and firmware updates.

Secure your computer from outside threats.

Diagnose hardware problems.

Check the computer warranty status.

Access User Guide and helpful articles.

Note: The available features vary depending on the computer model.

Type Vantage in the Windows search box and then press Enter.

Product documentation:

Safety and Warranty Guide

Generic Safety and Compliance Notices

Setup Guide

This User Guide

Regulatory Notice

Go to https://pcsupport.lenovo.com. Then, follow the on- screen instructions to filter out the documentation you want.

52 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Resources How to access?

Lenovo Support Web site with the latest support information of the following:

Drivers and software

Diagnostic solutions

Product and service warranty

Product and parts details

Knowledge base and frequently asked questions

https://pcsupport.lenovo.com

Windows help information

Open the Start menu and click Get Help or Tips.

Use Windows Search or the Cortana personal assistant.

Microsoft support Web site: https:// support.microsoft.com

Windows label Your computer might have a Windows Genuine Microsoft label affixed to its cover depending on the following factors:

Your geographic location

Edition of Windows that is preinstalled

Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels.

In the Peoples Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any edition of the Windows operating system.

In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows Pro editions.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.

There are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights.

Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.

Before you contact Lenovo Prepare the following before you contact Lenovo:

1. Record the problem symptoms and details:

Chapter 7. Help and support 53

What is the problem? Is it continuous or intermittent?

Any error message or error code?

What operating system are you using? Which version?

Which software applications were running at the time of the problem?

Can the problem be reproduced? If so, how?

2. Record the system information:

Product name

Machine type and serial number

The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

54 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Services not covered

Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to:

https://www.lenovo.com/warranty/llw_02

https://pcsupport.lenovo.com/warrantylookup

Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade.

Service availability and service name might vary by country or region.

Chapter 7. Help and support 55

56 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide

Appendix A. Compliance information

For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.

Certification-related information Product name Compliance ID Machine type(s)

ThinkPad P1 Gen 4 (ROW and PRC WiFi)

ThinkPad P1 Gen 4 LTE (PRC LTE WWAN)

ThinkPad P1 Gen 4 5G (PRC 5G WWAN)1

TP00132A

TP00123A01

TP00123A11

TP00123A21

TP00123A31

TP00123A41

TP00123A51

20Y3 and 20Y4

ThinkPad X1 Extreme Gen 4 (ROW and PRC WiFi)

ThinkPad X1 Extreme Gen 4 LTE (PRC LTE WWAN)

ThinkPad X1 Extreme Gen 4 5G (PRC 5G WWAN)1

TP00132A

TP00123A01

TP00123A11

TP00123A21

TP00123A31

TP00123A41

TP00123A51

20Y5 and 20Y6

1 for India only

Further compliance information related to your product is available at https://www.lenovo.com/compliance.

Locate the UltraConnect wireless antennas Your computer has an UltraConnect wireless antenna system. You can enable wireless communication wherever you are.

Copyright Lenovo 2021, 2022 57

The following illustration shows the antenna locations on your computer:

1 Wireless LAN antenna (auxiliary) 2 Wireless LAN antenna (main) 3 Wireless WAN antenna (MIMO1)* 4 Wireless WAN antenna (main, for selected models) 5 Wireless WAN antenna (auxiliary, for selected models) 6 Wireless WAN antenna (MIMO2)*

*for selected models

Operating environment

Maximum altitude (without pressurization)

3048 m (10 000 ft)

Temperature

Operating: 5C to 35C (41F to 95F)

Storage and transportation in original shipping packaging: -20C to 60C (-4F to 140F)

Storage without packaging: 5C to 43C (41F to 109F)

Note: When you charge the battery, its temperature must be no lower than 10C (50F).

Relative humidity

Operating: 8% to 95% at wet-bulb temperature 23C (73F)

Storage and transportation: 5% to 95% at wet-bulb temperature 27C (81F)

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Appendix B. Notices and trademarks

Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Copyright Lenovo 2021, 2022 59

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:

https://pcsupport.lenovo.com

Trademarks

LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies. Dobly, Dobly Voice and Dolby Atmos Speaker are trademarks of Dolby Laboratories Licensing Corporation. The terms HDMI and HDMI Hig