Lenovo ThinkPad W541 Laptop User Guide PDF

User Guide

ThinkPad T540p, W540, and W541

Note: Before using this information and the product it supports, be sure to read and understand the following:

Safety, Warranty, and Setup Guide

Regulatory Notice

Important safety information on page vi

Appendix E Notices on page 169

The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo

Support Web site at: http://www.lenovo.com/UserManual

Seventh Edition (January 2016)

Copyright Lenovo 2013, 2016.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi

Conditions that require immediate action . . vii Service and upgrades . . . . . . . . . . vii Power cords and power adapters . . . . . viii Extension cords and related devices . . . . . ix Plugs and outlets . . . . . . . . . . . . . ix Power supply statement . . . . . . . . . . ix External devices . . . . . . . . . . . . . x General battery notice . . . . . . . . . . . x Rechargeable battery notice . . . . . . . . x Lithium coin-cell battery notice . . . . . . . xi Heat and product ventilation . . . . . . . . xi Electrical current safety information . . . . xii Laser compliance statement . . . . . . . xiii Liquid crystal display (LCD) notice . . . . . xiii Using headphones or earphones. . . . . . xiv Additional safety information . . . . . . . xiv

Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . . . . 1

Front view. . . . . . . . . . . . . . . . 1 Right-side view. . . . . . . . . . . . . . 3 Left-side view . . . . . . . . . . . . . . 4 Bottom view . . . . . . . . . . . . . . . 6 Rear view . . . . . . . . . . . . . . . . 7 Status indicators . . . . . . . . . . . . . 8

Locating important product information . . . . . . 9 Machine type and model . . . . . . . . . . 9 FCC ID and IC Certification number . . . . . 9 Labels for the Windows operating systems. . 10

Features . . . . . . . . . . . . . . . . . 11 Specifications . . . . . . . . . . . . . . . 12 Operating environment . . . . . . . . . . . 13 Lenovo programs . . . . . . . . . . . . . 14

Accessing Lenovo programs . . . . . . . 14 An introduction to Lenovo programs . . . . 14

Chapter 2. Using your computer . . . 17 Registering your computer . . . . . . . . . . 17 Frequently asked questions . . . . . . . . . 17 Getting help about the Windows operating system . . . . . . . . . . . . . . . . . . 19 Special keys . . . . . . . . . . . . . . . 19 ThinkPad pointing device . . . . . . . . . . 22

Using the ThinkPad pointing device . . . . 22

Trackpad touch gestures . . . . . . . . . 27 Customizing the ThinkPad pointing device . . 28 Replacing the cap of the TrackPoint pointing stick . . . . . . . . . . . . . . . . . 28

Power management . . . . . . . . . . . . 29 Checking the battery status . . . . . . . . 29 Using the ac power adapter. . . . . . . . 29 Charging the battery . . . . . . . . . . 30 Maximizing the battery life . . . . . . . . 30 Managing the power plans . . . . . . . . 30 Power-saving modes . . . . . . . . . . 31 Handling the battery. . . . . . . . . . . 32

Connecting to the network . . . . . . . . . . 33 Ethernet connections . . . . . . . . . . 33 Wireless connections . . . . . . . . . . 33

Using an external display . . . . . . . . . . 37 Connecting an external display . . . . . . 37 Choosing a display mode . . . . . . . . 38 Changing display settings . . . . . . . . 39

Using the NVIDIA Optimus Graphics feature . . . 39 Using the color sensor . . . . . . . . . . . 39 Using audio features . . . . . . . . . . . . 40 Using the camera . . . . . . . . . . . . . 40 Using the optical drive . . . . . . . . . . . 41 Using an ExpressCard, a flash media card, or a smart card . . . . . . . . . . . . . . . . 41

Installing an ExpressCard, a flash media card, or a smart card. . . . . . . . . . . . . 42 Removing an ExpressCard, a flash media card, or a smart card . . . . . . . . . . 43

Chapter 3. You and your computer . . 45 Accessibility and comfort . . . . . . . . . . 45

Ergonomic information. . . . . . . . . . 45 Comfort . . . . . . . . . . . . . . . 46 Accessibility information . . . . . . . . . 46

Traveling with your computer . . . . . . . . . 49 Travel tips . . . . . . . . . . . . . . . 49 Travel accessories . . . . . . . . . . . 49

Chapter 4. Security . . . . . . . . . . 51 Using passwords. . . . . . . . . . . . . . 51

Typing passwords . . . . . . . . . . . 51 Power-on password . . . . . . . . . . . 51 Supervisor password . . . . . . . . . . 52 Hard disk passwords . . . . . . . . . . 53

Hard disk security . . . . . . . . . . . . . 55

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Setting the security chip . . . . . . . . . . . 56 Using the fingerprint reader. . . . . . . . . . 57 Notice on deleting data from your hard disk drive or solid-state drive . . . . . . . . . . . . . 60 Using firewalls . . . . . . . . . . . . . . . 61 Protecting data against viruses . . . . . . . . 61

Chapter 5. Recovery overview . . . . 63 Recovery overview for the Windows 7 operating system . . . . . . . . . . . . . . . . . . 63

Creating and using a recovery media . . . . 63 Performing backup and recovery operations . 64 Using the Rescue and Recovery workspace . 65 Creating and using a rescue medium . . . . 66 Reinstalling preinstalled programs and device drivers . . . . . . . . . . . . . . . . 67 Solving recovery problems . . . . . . . . 67

Recovery overview for the Windows 8 and Windows 8.1 operating systems . . . . . . . . 68

Refreshing your computer . . . . . . . . 68 Resetting your computer to the factory default settings. . . . . . . . . . . . . . . . 68 Using the advanced startup options . . . . 69 Recovering your operating system if Windows 8 or Windows 8.1 fails to start . . . . . . . 69 Creating and using recovery media . . . . . 70

Recovery overview for the Windows 10 operating system . . . . . . . . . . . . . . . . . . 71

Resetting your computer . . . . . . . . . 71 Using advanced startup options . . . . . . 71 Recovering your operating system if Windows 10 fails to start . . . . . . . . . . . . . 72 Creating and using a recovery USB drive . . 72

Chapter 6. Replacing devices . . . . . 73 Static electricity prevention. . . . . . . . . . 73 Replacing the battery pack . . . . . . . . . . 73 Installing or replacing the SIM card. . . . . . . 75 Replacing the Ultrabay device . . . . . . . . 76 Replacing a memory module . . . . . . . . . 79 Replacing the hard disk drive or solid-state drive . 81 Replacing a wireless LAN card . . . . . . . . 84 Replacing a wireless WAN card . . . . . . . . 87 Replacing the coin-cell battery . . . . . . . . 91 Replacing the keyboard . . . . . . . . . . . 93

Chapter 7. Enhancing your computer . . . . . . . . . . . . . . . 99 Finding ThinkPad options . . . . . . . . . . 99 ThinkPad docking stations . . . . . . . . . . 99

Locating controls and connectors on the ThinkPad docking stations . . . . . . . . 99 Attaching a ThinkPad docking station . . . . 104

Detaching a ThinkPad docking station . . . 105 Connecting external displays to a docking station . . . . . . . . . . . . . . . . 106 Security features . . . . . . . . . . . . 107

Chapter 8. Advanced configuration . . . . . . . . . . . . 109 Installing a new operating system . . . . . . . 109

Installing the Windows 7 operating system . . 109 Installing the Windows 8 or Windows 8.1 operating system . . . . . . . . . . . . 110

Installing device drivers . . . . . . . . . . . 111 Using the ThinkPad Setup program . . . . . . 111

Main menu . . . . . . . . . . . . . . 112 Config menu. . . . . . . . . . . . . . 112 Date and Time menu . . . . . . . . . . 118 Security menu . . . . . . . . . . . . . 118 Startup menu . . . . . . . . . . . . . 125 Restart menu . . . . . . . . . . . . . 126 Updating your system UEFI BIOS . . . . . 126

Using system management. . . . . . . . . . 127 Setting management features . . . . . . . 128

Chapter 9. Preventing problems . . 129 General tips for preventing problems . . . . . . 129 Making sure device drivers are current . . . . . 130 Taking care of your computer . . . . . . . . . 131

Cleaning the cover of your computer . . . . 132

Chapter 10. Troubleshooting computer problems . . . . . . . . . 135 Diagnosing problems . . . . . . . . . . . . 135 Troubleshooting . . . . . . . . . . . . . . 135

Computer stops responding . . . . . . . 135 Spills on the keyboard . . . . . . . . . . 136 Error messages . . . . . . . . . . . . 136 Errors without messages . . . . . . . . . 138 Beep errors . . . . . . . . . . . . . . 139 Memory module problems . . . . . . . . 139 Networking problems . . . . . . . . . . 139 Problems with the keyboard and other pointing devices . . . . . . . . . . . . . . . . 141 Problems with the display and multimedia devices . . . . . . . . . . . . . . . . 142 Fingerprint reader problems. . . . . . . . 146 Battery and power problems . . . . . . . 146 Problems with drives and other storage devices . . . . . . . . . . . . . . . . 148 A software problem . . . . . . . . . . . 150 Problems with ports and connectors . . . . 150

Chapter 11. Getting support . . . . 151

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Before you contact Lenovo . . . . . . . . . . 151 Getting help and service . . . . . . . . . . . 151

Using diagnostic programs . . . . . . . . 152 Lenovo Support Web site. . . . . . . . . 152 Calling Lenovo . . . . . . . . . . . . . 152

Purchasing additional services . . . . . . . . 153

Appendix A. Regulatory information . . . . . . . . . . . . . 155 Location of the UltraConnect wireless antennas . . 155 Wireless related information . . . . . . . . . 156

Wireless-radio compliance information . . . 157 Locating wireless regulatory notices . . . . 157

Certification related information . . . . . . . . 157 Export classification notice . . . . . . . . . . 158 Electronic emission notices. . . . . . . . . . 158

Federal Communications Commission Declaration of Conformity . . . . . . . . 158 Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . . 159 European Union - Compliance to the Electromagnetic Compatibility Directive . . . 159 German Class B compliance statement . . . 159 Korea Class B compliance statement . . . . 160 Japan VCCI Class B compliance statement . . 160 Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase . . . . . . . . . . . . . . . . 160 Japan notice for ac power cord . . . . . . 160 Lenovo product service information for Taiwan . . . . . . . . . . . . . . . . 160

Eurasian compliance mark . . . . . . . . . . 160 Brazil audio notice . . . . . . . . . . . . . 160 Mexico regulatory notice. . . . . . . . . . . 160

Appendix B.WEEE and recycling statements . . . . . . . . . . . . . 161 Important WEEE information . . . . . . . . . 161 Recycling information for China . . . . . . . . 161 Japan recycling statements . . . . . . . . . 161 Recycling information for Brazil . . . . . . . . 162 Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . 163 Battery recycling information for Taiwan. . . . . 163 Battery recycling information for the United States and Canada. . . . . . . . . . . . . . . . 163

Appendix C. Restriction of Hazardous Substances Directive (RoHS) . . . . 165 European Union RoHS . . . . . . . . . . . 165 Turkish RoHS . . . . . . . . . . . . . . . 165 Ukraine RoHS . . . . . . . . . . . . . . . 165 India RoHS . . . . . . . . . . . . . . . . 165 China RoHS. . . . . . . . . . . . . . . . 166

Appendix D. ENERGY STAR model information . . . . . . . . . . . . . 167

Appendix E. Notices . . . . . . . . . 169 Trademarks . . . . . . . . . . . . . . . . 170

Copyright Lenovo 2013, 2016 iii

iv User Guide

Read this first

Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail.

Protect yourself from the heat that your computer generates.

When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.

Extended contact with your body, even through clothing, could cause discomfort or even a skin burn.

Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time.

Periodically take hands from using the keyboard by lifting your hands from the palm rest.

Protect yourself from the heat generated by the ac power adapter.

When the ac power adapter is connected to an electrical outlet and your computer, it generates heat.

Extended contact with your body, even through clothing, may cause a skin burn.

Do not place the ac power adapter in contact with any part of your body while it is in use.

Never use it to warm your body.

Prevent your computer from getting wet.

To avoid spills and the danger of electrical shock, keep liquids away from your computer.

Protect the cables from being damaged.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be walked on, tripped over, pinched by your computer or other objects, or in any way subjected to treatment that could interfere with the operation of your computer.

Copyright Lenovo 2013, 2016 v

Protect your computer and data when moving it.

Before moving a computer equipped with a hard disk drive, do one of the following, and make sure that the power switch is off or is blinking:

Turn it off.

Put it in sleep mode.

Put it in hibernation mode.

This will help to prevent damage to the computer, and possible loss of data.

Handle your computer gently.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.

Carry your computer carefully.

Use a quality carrying case that provides adequate cushioning and protection.

Do not pack your computer in a tightly packed suitcase or bag.

Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode. Do not put a computer in a carrying case while it is turned on.

Important safety information Note: Read the important safety information first.

This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see Warranty Information in the Safety, Warranty, and Setup Guide that comes with your computer.

Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.

Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.

vi User Guide

Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.

As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: http://www.lenovo.com/support/phone

Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.

Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.

Signs of overheating, smoke, sparks, or fire.

Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.

A cracking, hissing or popping sound, or strong odor that comes from the product.

Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or power adapter.

The computer product, power cord, or power adapter has been exposed to water.

The product has been dropped or damaged in any way.

The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.

Copyright Lenovo 2013, 2016 vii

Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

CAUTION: Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover.

Power cords and power adapters

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.

viii User Guide

Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

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External devices CAUTION: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.

General battery notice

DANGER

Personal computers manufactured by Lenovo contain a coin-cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery pack strictly according to instructions included in the product documentation.

Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to vent from the battery pack or coin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For some rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could increase the risk of a battery short circuit, which could shorten the life of the battery and also can pose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or store these batteries in a discharged state.

Rechargeable battery notice

DANGER

Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the . A other than the one specified by Lenovo, or a disassembled or modified is not covered by the warranty.

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury:

Replace only with a battery of the type recommended by Lenovo.

Keep the battery pack away from fire.

Do not expose it to water or rain.

Do not attempt to disassemble it.

Do not short-circuit it.

Keep it away from children.

Do not drop the battery pack.

x User Guide

Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.

The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge.

Lithium coin-cell battery notice

DANGER

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

Throw or immerse into water

Heat to more than 100C (212F)

Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate

Heat and product ventilation

DANGER

Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions:

When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended length of time. When you use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time.

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Do not operate your computer or charge the battery near flammable materials or in explosive environments.

Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

Keep the cover closed whenever the computer is plugged in.

Regularly inspect the outside of the computer for dust accumulation.

Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.

Do not restrict or block any ventilation openings.

Do not operate your computer inside furniture, as this might increase the risk of overheating.

Airflow temperatures into the computer should not exceed 35C (95F).

Electrical current safety information

DANGER

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

Do not use your computer during a lightning storm.

Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

Whenever possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.

xii User Guide

DANGER

Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.

Laser compliance statement

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Liquid crystal display (LCD) notice CAUTION: The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.

Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Copyright Lenovo 2013, 2016 xiii

Using headphones or earphones If your computer has both a headphone connector and an audio-out connector, always use the headphone connector for headphones (also called a headset) or earphones.

CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computers maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.

Additional safety information

Plastic bag notice

DANGER

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Glass parts notice

CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

Choking hazard notice

CHOKING HAZARD Product contains small parts. Keep away from children under three years.

xiv User Guide

Chapter 1. Product overview

This chapter provides information about connector locations, important product labels, computer features, specifications, operating environment, and preinstalled programs.

Locating computer controls, connectors, and indicators on page 1

Locating important product information on page 9

Features on page 11

Specifications on page 12

Operating environment on page 13

Lenovo programs on page 14

Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.

Front view

Figure 1. ThinkPad T540p and W540 front view

Copyright Lenovo 2013, 2016 1

Figure 2. ThinkPad W541 front view

1 Camera (on some models) 6 Color sensor (on some models)

2 Microphones 7 TrackPoint pointing stick

3 Power button 8 NFC logo (on some models)

4 Numeric keypad 9 ThinkPad trackpad

5 Fingerprint reader (on some models) 10 TrackPoint buttons

1 Camera (on some models)

Use the camera to take pictures or hold a video conference. For more information, see Using the camera on page 40.

2 Microphones

The microphones capture sound and voice when used with a program capable of handling audio.

3 Power button

Use the power button to turn on the computer.

To turn off the computer, use the Start menu shutdown option on the Microsoft Windows 7 operating system. For the Windows 8 and Windows 8.1 operating systems, move the cursor to the top-right or bottom-right corner of the screen to bring up the charms. Then click Settings Power Shut down.

If your computer stops responding and you cannot turn it off, press and hold the power button for four seconds or more. If the computer still is not responding, remove the ac power adapter and the battery to reset the computer.

You also can define what the power button does. For example, by pressing the power button, you can turn off the computer or put the computer into sleep or hibernation mode. To change what the power button does, do the following:

1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options Choose what the power buttons do.

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3. Follow the instructions on the screen.

4 Numeric keypad

Use the numeric keypad to quickly input numbers.

5 Fingerprint reader (on some models)

Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with passwords. For more information, see Using the fingerprint reader on page 57.

6 Color sensor (on some models)

The color sensor enables you to measure and adjust the color accuracy of your displays.

ThinkPad pointing device

7 TrackPoint pointing stick 9 ThinkPad trackpad 10 TrackPoint buttons (on ThinkPad W541 only)

The keyboard contains the Lenovo unique ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position.

8 NFC logo (on some models)

If there is a Near Field Communication (NFC) logo on the trackpad of your computer, it indicates that your computer supports the NFC feature. For more information, see Using the NFC connection on page 36.

Right-side view

Figure 3. Right-side view

1 Smart card slot (on some models) 4 USB 2.0 connector

2 Serial Ultrabay Enhanced bay 5 Security-lock slot

3 USB 3.0 connector

Chapter 1. Product overview 3

1 Smart card slot (on some models)

Your computer might have a smart card slot. For more information, see Using an ExpressCard, a flash media card, or a smart card on page 41.

2 Serial Ultrabay Enhanced bay

Your computer has a bay for Serial Ultrabay Enhanced devices. For some models, an optical drive is installed in the bay. For certain models, a secondary hard disk drive or solid-state drive is installed.

3 USB 3.0 connector

The Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.

Attention: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged.

4 USB 2.0 connector

The USB 2.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.

Attention: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged.

5 Security-lock slot

To protect your computer from theft, you can purchase a security cable lock that fits the security-lock slot to lock the computer to a stationary object.

Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

Left-side view

Figure 4. Left-side view

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1 Fan louvers (left) 5 USB 3.0 connector

2 Mini DisplayPort connector or Thunderbolt connector (depending on the model)

6 ExpressCard slot (on some models)

3 VGA connector 7 Media card slot

4 Always-on USB 2.0 connector 8 Combo audio connector

1 Fan louvers (left)

The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.

Note: To ensure proper airflow, do not place any obstacle in front of the fan louvers.

2 Mini DisplayPort connector ( ) or Thunderbolt connector ( )

Depending on the model, your computer has a Mini DisplayPort connector or Thunderbolt connector.

Use the Mini DisplayPort connector to connect your computer to a device that is compatible with the Mini DisplayPort interface, such as a high-definition television. For more information, see Connecting an external display on page 37.

Use the Thunderbolt connector to connect your computer to a device that is compatible with the Mini DisplayPort interface or Thunderbolt interface, such as a high-definition television. For more information, see Connecting an external display on page 37.

3 VGA connector

Use the video graphics array (VGA) connector to connect the computer to a VGA-compatible video device, such as a VGA monitor.

Note: If you connect the computer to a docking station, use the VGA connector on the docking station, not the one on the computer.

For more information, see Connecting an external display on page 37.

4 Always-on USB 2.0 connector

By default, the Always-on USB 2.0 connector enables you to charge some mobile digital devices and smartphones when your computer is in the following situation:

When your computer is on or in sleep mode

When your computer is in hibernation mode or is turned off, but connected to ac power

If you want to charge these devices when your computer is in hibernation mode; or when your computer is turned off and not connected to ac power, do the following:

For Windows 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen.

For Windows 8, Windows 8.1, and Windows 10: Start the Lenovo Settings program, click POWER, and then follow the instructions on the screen.

For instructions on how to start the programs, see Accessing Lenovo programs on page 14.

Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged.

Chapter 1. Product overview 5

5 USB 3.0 connector

The USB 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.

Attention: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged.

6 ExpressCard slot (on some models)

Your computer might have an ExpressCard slot. For more information, see Using an ExpressCard, a flash media card, or a smart card on page 41.

7 Media card slot

Insert your flash media card into this slot to read the data on the card. For more information about the supported cards, see Using an ExpressCard, a flash media card, or a smart card on page 41.

8 Combo audio connector

Connect headphones or a headset to listen to the sound from the computer. You also can connect a headset to record audio or make calls.

Note: The audio connector does not support a conventional microphone. For more information, see Using audio features on page 40.

Bottom view

Figure 5. Bottom view

1 Battery pack 4 Keyboard drainage holes

2 SIM card slot 5 Speakers

3 Docking station connector

1 Battery pack

Use the computer with battery power whenever ac power is unavailable.

You can use the Power Manager program to adjust your power settings as needed. For detailed information, see the help information system of the Power Manager program.

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2 SIM card slot

If your computer supports the wireless wide area network (WAN) feature, a Subscriber Identification Module (SIM) card might be required to establish wireless WAN connections. Depending on the country or region of delivery, the SIM card might be already installed in the SIM card slot. For more information, see Installing or replacing the SIM card on page 75.

3 Docking station connector

You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home. For more information about the supported docking stations, see ThinkPad docking stations on page 99.

4 Keyboard drainage holes

The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard.

5 Speakers

Your computer is equipped with a pair of stereo speakers.

Rear view

Figure 6. Rear view

1 Ethernet connector 3 Fan louvers (rear)

2 ac power connector

1 Ethernet connector

Connect the computer to a local area network (LAN) with the Ethernet connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector.

The Ethernet connector has two indicators that show the status of the network connection. When the top-left indicator is solid green, it indicates that the computer connects to a LAN and a session with the network is available. When the top-right indicator blinks yellow, it indicates that data is being transmitted.

Note: If you attach the computer to a supported docking station, use the Ethernet connector on the docking station to connect to a LAN, not the one on the computer.

Chapter 1. Product overview 7

2 ac power connector

Connect the ac power adapter to the ac power connector to provide ac power to the computer and charge the battery.

3 Fan louvers (rear)

The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.

Note: To ensure proper airflow, do not place any obstacle in front of the fan louvers.

Status indicators The status indicators show the current status of your computer.

1 Fn Lock indicator

The Fn Lock indicator shows the status of Fn Lock function. For more information, see Special keys on page 19.

2 Speaker-mute indicator

When the speaker-mute indicator is on, the speakers are muted.

3 Microphone-mute indicator

When the microphone-mute indicator is on, the microphones are muted.

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4 Camera-status indicator

When the camera-status indicator is on, the camera is in use.

5 6 System-status indicators

The indicator in the ThinkPad logo on the outer lid of your computer and the indicator in the center of the power button show the system status of your computer:

Blinks for three times: The computer is initially connected to the power.

On: The computer is on (in normal mode).

Off: The computer is off or in hibernation mode.

Blinks fast: The computer is entering sleep or hibernation mode.

Blinks slowly: The computer is in sleep mode.

6 Color-sensor indicator

When the color sensor is in use, the indicator in the ThinkPad logo on the outer lid of your computer works in the way of blinking twice at regular intervals.

Locating important product information This section provides information to help you locate the machine type and model label, the FCC ID and IC Certification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label.

Machine type and model The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

The following figure shows the location of the machine type and model of your computer:

FCC ID and IC Certification number There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly.

The following figure shows the information about the locations of the FCC ID and IC Certification number labels.

Chapter 1. Product overview 9

The FCC ID and IC Certification number labels are affixed on the wireless LAN card 1 and wireless WAN card 2 installed in the computer.

To remove the wireless LAN card for repair or replacement, see Replacing a wireless LAN card on page 84.

To remove the wireless WAN card for repair or replacement, see Replacing a wireless WAN card on page 87.

Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

Labels for the Windows operating systems Windows 7 Certificate of Authenticity: Computer models preinstalled with the Windows 7 operating system have a Certificate of Authenticity label affixed to the computer cover or inside the battery compartment. The Certificate of Authenticity is your indication that the computer is licensed for a Windows 7 product and is preinstalled with a Windows 7 genuine version. In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 7 Professional license downgrade rights. Printed on the Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product ID. The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set.

Windows 8, Windows 8.1, and Windows 10 Genuine Microsoft label: Depending on your geographic location, the date when your computer was manufactured, and the version of Windows 8, Windows 8.1,

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or Windows 10 that is preinstalled, your computer might have a Genuine Microsoft label affixed to its cover. See http://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels.

In the Peoples Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 8, Windows 8.1, or Windows 10.

In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 8 Pro, Windows 8.1 Pro, or Windows 10 Pro.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at http://www.microsoft.com/en-us/howtotell/default.aspx.

Unlike Windows 7 products, there are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 8, Windows 8.1, or Windows 10 product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 8 Pro, Windows 8.1 Pro, or Windows 10 Pro license downgrade rights.

Features This topic lists the features of your computer.

Microprocessor

To view the system properties of your computer, do the following:

For Windows 7: Open the Start menu, right-click Computer, and then click Properties.

For Windows 8 and Windows 8.1 : Go to the desktop screen, and then move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings PC info.

For Windows 10: do either of the following:

Open the Start menu and click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings System About.

Right-click the Start button . Then select System.

Memory

Double data rate 3 low voltage synchronous dynamic random access memory modules (DDR3 LV SDRAM)

Storage device

2.5-inch form factor, 7-mm or 9.5-mm height hard disk drive

2.5-inch form factor, 7-mm height solid-state drive

M.2 solid-state drive for caching only (on some models)

Display

The color display uses the Thin Film Transistor (TFT) technology.

Display size: 396 mm or 393 mm (15.6 inches or 15.5 inches)

Display resolution: 2880-by-1620 or 1920-by-1080 or 1366-by-768 (depending on the model)

Brightness control

Chapter 1. Product overview 11

Camera (on some models)

Microphones

Keyboard

6-row keyboard or 6-row backlight keyboard (depending on the model)

ThinkPad pointing device

Function keys

Numeric keypad

Interface

4-in-1 media card slot

ac power connector

Audio connector

Color sensor

Docking station connector

Ethernet connector

ExpressCard slot (on some models)

Mini DisplayPort connector or Thunderbolt connector (depending on the model)

One Always-on USB 2.0 connector

One USB 2.0 connector

Serial Ultrabay Enhanced bay

Smart card slot (on some models)

Two USB 3.0 connectors

VGA connector

Optical drive

MultiBurner drive or DVD-ROM drive (on some models)

GPS and wireless features

Global Positioning System (GPS) satellite receiver (on some models)

Bluetooth

Wireless LAN

Wireless WAN (on some models)

NFC (on some models)

Security features

Fingerprint reader (on some models)

Specifications This section lists the physical specifications for your computer.

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Size

Width: 376.6 mm (14.83 inches)

Depth: 248.1 mm (9.77 inches)

Height: 27.9 to 29.5 mm (1.10 inches to 1.16 inches) or 29.9 to 33.9 mm (1.18 inches to 1.33 inches) (depending on the model)

Heat output (depending on the model)

65 W (222 Btu/hr) maximum

90 W (307 Btu/hr) maximum

135 W (460 Btu/hr) maximum

170 W (580 Btu/hr) maximum

Power source (ac power adapter)

Sine-wave input at 50 to 60 Hz

Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz

Battery life

For the percentage of the battery power remaining, check the battery status icon in the Windows notification area.

Operating environment This section provides information about the operating environment of your computer.

Environment:

Maximum altitude without pressurization: 3048 m (10 000 ft)

Temperature

At altitudes up to 2438 m (8000 ft)

Operating: 5.0C to 35.0C (41F to 95F)

Storage: 5.0C to 43.0C (41F to 109F)

At altitudes above 2438 m (8000 ft)

Maximum temperature when operating under the unpressurized condition: 31.3C (88F)

Note: When you charge the battery pack, its temperature must be at least 10C (50F).

Relative humidity:

Operating: 8% to 95% at wet bulb: 23 (73)

Storage: 5% to 95% at wet bulb: 27 (81)

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Chapter 1. Product overview 13

Attention:

Keep electrical appliances such as an electric fan, radio, air conditioner, and microwave oven away from the computer. The strong magnetic fields generated by these appliances can damage the motor and data on the hard disk drive.

Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.

Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely.

Note: The available programs are subject to change without notice.

To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support

Accessing Lenovo programs To access Lenovo programs on your computer, do the following:

For Windows 7 and Windows 10:

1. Click the Start button to open the Start menu. Locate a program by the program name.

2. If the program is not displayed on the Start menu, click All programs or All apps to display all programs.

3. If you still do not find the program in the program list, search for the program in the search box.

For Windows 8 and Windows 8.1:

1. Press the Windows key to open the Start screen. Locate a program by the program name.

2. If the program is not displayed on the Start screen, click the arrow icon to open the Apps screen.

3. If you still do not find the program on the Apps screen, search for the program in the search box.

Some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, go to Lenovo PC Experience Lenovo Tools and follow the instructions on the screen.

An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.

Access Connections

(Windows 7)

The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.

By switching between location profiles as you move your computer from place to place, you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time.

Active Protection System

(Windows 7, Windows 8, Windows 8.1, and Windows 10)

The Active Protection System program protects your internal storage drive (such as hard disk drive) when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock.

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The internal storage drive is less vulnerable to damage when it is not operating. This is because when the internal storage drive is not operating, the system stops it from spinning, and might also move the read and write heads of the drive to areas that do not contain data.

As soon as the shock sensor senses that the environment is stable again (minimal change in system tilt, vibration, or shock), it turns on the internal storage drive.

Auto Scroll Utility

(Windows 7, Windows 8, Windows 8.1, and Windows 10)

This program enhances your experience with window operation. The window position of a foreground application is automatically adjusted. The scroll bar on a user interface is also automatically adjusted.

Communications Utility

(Windows 7)

The Communications Utility program enables you to configure settings for the integrated camera and audio devices.

Fingerprint Manager Pro, Lenovo Fingerprint Manager, or Touch Fingerprint Manager

(Windows 7, Windows 8, and Windows 8.1)

If your computer comes with a fingerprint reader, the Fingerprint Manager Pro program, Lenovo Fingerprint Manager program, or Touch Fingerprint Manager program enables you to enroll your fingerprint and associate it with your passwords. As a result, fingerprint authentication can replace your passwords and enable simple and secure user access.

Hotkey Features Integration

(Windows 7, Windows 8, Windows 8.1, and Windows 10)

Hotkey Features Integration is a utility package that enables you to select and install utility programs specifically for the special keys and buttons on your computer. The special keys and buttons are designed to meet accessibility and usability requirements. Installing related utility programs enables full functionality of the special keys and buttons.

Lenovo Companion

(Windows 8, Windows 8.1 and Windows 10)

Your systems best features should be easy to access and understand. With Companion, they are.

Use Companion to register your computer, access your user manual, manage system health and update, check the warranty status, and see accessories customized for your computer. You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.

Lenovo PC Experience

(Windows 7, Windows 8, Windows 8.1, and Windows 10)

The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System and Lenovo Solution Center.

Lenovo Settings

(Windows 8, Windows 8.1 and Windows 10)

The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot, configuring camera and audio settings, optimizing your power settings, and creating and managing multiple network profiles.

Lenovo Solution Center

(Windows 7, Windows 8, Windows 8.1, and Windows 10)

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.

Mobile Broadband Connect

(Windows 7 and Windows 10)

The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card.

Message Center Plus

(Windows 7)

The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.

Chapter 1. Product overview 15

Password Manager

(Windows 7, Windows 8, and Windows 8.1)

The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites.

Power Manager

(Windows 7)

The Power Manager program provides convenient, flexible, and complete power management for the computer. It enables you to adjust your computer power settings to achieve the best balance between performance and power saving.

Recovery Media

(Windows 7 and Windows 10)

The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings.

Rescue and Recovery

(Windows 7)

The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

System Update

(Windows 7, Windows 8, and Windows 8.1)

The System Update program enables you to keep the software on the computer up-to-date by downloading and installing software packages, including device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-party programs.

WRITEit

(Windows 8, Windows 8.1 and Windows 10)

WRITEit gives you instant handwriting input wherever you need it. You can write directly in any app and text field, edit text in real-time, see your full screen, and convert your handwriting into digital text.

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Chapter 2. Using your computer

This chapter provides information on using some of the computer components.

This chapter contains the following topics:

Registering your computer on page 17

Frequently asked questions on page 17

Special keys on page 19

ThinkPad pointing device on page 22

Power management on page 29

Connecting to the network on page 33

Using an external display on page 37

Using the NVIDIA Optimus Graphics feature on page 39

Using the color sensor on page 39

Using audio features on page 40

Using the camera on page 40

Using the optical drive on page 41

Using an ExpressCard, a flash media card, or a smart card on page 41

Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

When you register your computer with Lenovo, you also will receive the following benefits:

Quicker service when you call Lenovo for help

Automatic notification of free software and special promotional offers

To register your computer with Lenovo, go to http://www.lenovo.com/register and follow the instructions on the screen to register your computer.

If you are using a Windows 7 operating system, you also can register your computer through the preinstalled Lenovo Product Registration program. The program launches automatically after you have used your computer for a period of time. Follow the instructions on the screen to register your computer.

Frequently asked questions This topic provides a few tips that will help you optimize the use of your ThinkPad notebook computers.

To ensure that you receive the best performance from your computer, go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions: http://www.lenovo.com/support/faq

Copyright Lenovo 2013, 2016 17

Can I get my user guide in another language?

To download the user guide in another language, go to http://www.lenovo.com/support. Then follow the instructions on the screen.

How to turn off my computer?

For Windows 7: Open the Start menu, then click Shut down.

For Windows 8 and Windows 8.1: Do one of the following:

Go to the Start screen by pressing the Windows key, click the power icon in the top-right corner of the screen, then click Shut down.

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings Power Shut down.

Note: You also can open the Settings charm by pressing the settings key .

For Windows 10: Open the Start menu, click Power, and then click Shut down.

How do I access Control Panel?

For Windows 7: Open the Start menu, then click Control Panel.

For Windows 8 and Windows 8.1: Press the Windows key to open the Start screen, click the arrow icon to open the Apps screen, and then click Control Panel.

For Windows 10: Right-click the Start button, then click Control Panel.

How do I use battery power more effectively when I am on the go?

To conserve power, or to suspend operation without exiting programs or saving files, see Power-saving modes on page 31.

To achieve the best balance between performance and power saving, create and apply power plans. See Managing the power plans on page 30

If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery.

How do I securely dispose of data stored on the hard disk drive or solid-state drive?

Study Chapter 4 Security on page 51 section to find out how you can protect your computer from theft and unauthorized use.

Use the Password Manager program to protect the data stored on your computer. For details, see the help information system of the program.

Before you dispose of the data on the hard disk drive or solid-state drive, be sure to read the topic Notice on deleting data from your hard disk drive or solid-state drive on page 60.

How do I give presentations or attach an external monitor?

Ensure that you follow the procedure in the topic Using an external display on page 37.

With the Extend desktop function, you can display output on both the computer display and an external monitor. See Choosing a display mode on page 38.

How do I attach or replace a device?

See Chapter 6 Replacing devices on page 73 for more information about replacing the devices of your computer.

I have been using the computer for some time already, and it is getting slower. What should I do?

Follow the General tips for preventing problems on page 129.

18 User Guide

Diagnose problems yourself by using the preinstalled diagnostic software. See Diagnosing problems on page 135.

Check for recovery solutions in Chapter 5 Recovery overview on page 63.

Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary.

Installing a new operating system on page 109

Computer stops responding on page 135

Power problems on page 147

Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen?

On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following:

1. On the desktop, move your pointer to the taskbar at the bottom of the screen and right-click on the taskbar.

2. Click Properties. The Taskbar and Navigation properties window is displayed.

3. On the Navigation tab, locate the Start screen section, and then do one of the following:

To set the desktop as your default startup screen, select When I sign in or close all apps on a screen, go to the desktop instead of Start so a check is visible.

To set the Start screen as your default startup screen, remove the check from the When I sign in or close all apps on the screen, go to desktop instead of Start checkbox.

4. Click OK to save the new setting.

This feature is not available on the Windows 8 operating system.

Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows help information system, do one of the following:

For Windows 7: Open the Start menu, and then click Help and Support.

For Windows 8 and Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings Help. Additionally, the Windows 8.1 operating system provides a Help+Tips application that you can open from the Start screen or Apps screen.

For Windows 10: Open the Start menu, and then click Get started. Additionally, you can search from the taskbar to find help, apps, files, settings, and so on.

Special keys The keyboard has several special keys, which consist of the Fn key 1 and the function keys 2 .

Chapter 2. Using your computer 19

1 Additional shortcut keys

Your computer might have four additional shortcut keys:

: Launches calculator.

: Locks operating system.

: Opens the default browser.

: Opens Computer.

Note: Depending on your computer model, the shortcut keys might not be available.

2 Numeric keypad

You can use this numeric keypad to input numbers quickly.

Note: Depending on your computer model, the numeric keypad might not be available.

3 Windows key

On the Windows 7 and Windows 10 operating system, press the Windows key to open the Start menu. On the Windows 8 and Windows 8.1 operating systems, press the Windows key to switch between the current workspace and the Start screen

For information about using the Windows key with other keys, refer to the help information system of the Windows operating system.

4 Function keys

You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:

1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys or ThinkPad F1F12 keys tab.

3. Select the options of your preference.

+ : Enables or disables the Fn Lock function.

20 User Guide

When the Fn Lock function is enabled: The Fn Lock indicator is on. To input F1F12, press the function keys directly. To initiate the special function printed as an icon on each key, press the Fn key and the corresponding function key.

When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function keys directly. To input F1F12, press the Fn key and the corresponding function key.

: Mutes or unmutes the speakers. When the speakers are muted, the speaker-mute indicator turns on.

If you mute the sound and turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press F1, F2, or F3.

: Decreases the speaker volume.

: Increases the speaker volume.

: Mutes or unmutes the microphones. When the microphones are muted, the microphone-mute indicator turns on.

: Darkens the display.

: Brightens the display.

You can temporarily change the computer display brightness by pressing the two keys. To change the default brightness level, right-click the battery status icon in the Windows notification area. Then click Adjust screen brightness and make changes as desired.

: Manage external displays.

Note: To switch between the computer display and an external monitor, the Windows+P key combination also is available.

: Enables or disables the wireless features.

: For Windows 8 and Windows 8.1: Opens the Settings charm. For Windows 7: Opens Control Panel For Windows 10: Opens the Settings window.

: For Windows 8 and Windows 8.1: Opens the Search charm. For Windows 7: Opens Windows Search. For Windows 10: Opens the Cortana search box.

: Views the programs that you have opened.

: For Windows 8, Windows 8.1, and Windows 10: Views all the programs. For Windows 7: Opens Computer.

Fn+Spacebar: Controls the keyboard backlight.

There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight.

Fn+B: Has the same function as the Break key.

Fn+K: Has the same function as the ScrLK key.

Fn+P: Has the same function as the Pause key.

Fn+S: Has the same function as the SysRq key.

Chapter 2. Using your computer 21

ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as moving the pointer, left-clicking, right-clicking, and scrolling. With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out.

Using the ThinkPad pointing device Depending on the model, the pointing device on your computer might look like either of the following illustrations. Click the corresponding link to learn more about how to use the pointing device.

ThinkPad pointing device with TrackPoint buttons on page 23

ThinkPad pointing device without TrackPoint buttons on page 25

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ThinkPad pointing device with TrackPoint buttons This type of ThinkPad pointing device consists of the following components:

1 TrackPoint pointing device 2 Trackpad

By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see Customizing the ThinkPad pointing device on page 28.

TrackPoint pointing device

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

The TrackPoint pointing device consists of a TrackPoint pointing stick and a set of TrackPoint buttons:

1 TrackPoint pointing stick 2 Left-click button (primary-click button) 3 Right-click button (secondary-click button) 4 Scroll bar

To use the TrackPoint pointing device, refer to the following instructions:

Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button.

Chapter 2. Using your computer 23

Point Use the TrackPoint pointing stick 1 to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

Left-click Press the left-click button 2 to select or open an item.

Right-click Press the right-click button 3 to display a shortcut menu.

Scroll Press and hold the dotted scroll bar 4 while applying pressure to the pointing stick in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps.

Trackpad

The entire trackpad is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.

The trackpad can be divided into two zones:

1 Left-click zone (primary-click zone) 2 Right-click zone (secondary-click zone)

To use the trackpad, refer to the following instructions:

Point Slide one finger across the surface of the trackpad to move the pointer accordingly.

Left-click Press the left-click zone 1 to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action.

Right-click Press the right-click zone 2 to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.

Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other.

24 User Guide

With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see Trackpad touch gestures on page 27.

ThinkPad pointing device without TrackPoint buttons This type of ThinkPad pointing device consists of the following components:

1 Pointing stick 2 Trackpad

Depending on your preference, you can use the pointing device in one of the following modes:

TrackPoint mode

Trackpad mode

Classic TrackPoint mode

To change a mode for the pointing device, see Customizing the ThinkPad pointing device on page 28.

Note: By default, the TrackPoint mode and the Trackpad mode are both enabled. You can use either one of them.

TrackPoint mode

In the TrackPoint mode, use the pointing stick to move the pointer, and use the trackpad to perform other actions such as left-click, right-click, and scroll.

You also can use the trackpad to perform a variety of touch gestures. For information about using touch gestures, see Trackpad touch gestures on page 27.

Chapter 2. Using your computer 25

1 Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

2 Scroll Press and hold the dotted scrolling bar while applying pressure to the pointing stick in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps.

3 Right-click Press the right-click zone to display a shortcut menu.

4 Left-click Press the left-click zone to select or open an item.

Trackpad mode

In the Trackpad mode, use the trackpad to perform all the actions, such as point, left-click, right-click, and scroll.

You also can use the trackpad to perform a variety of touch gestures. For information about using touch gestures, see Trackpad touch gestures on page 27.

Point Slide one finger across the surface of the trackpad to move the pointer accordingly.

Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other.

1 Left-click Press the left-click zone to select or open an item.

2 Right-click Press the right-click zone to display a shortcut menu.

Classic TrackPoint mode

In the Classic TrackPoint mode, use the pointing stick to move the pointer, and use the trackpad to perform other actions such as left-click, right-click, and scroll.

Note: Compared with the TrackPoint mode, the Classic TrackPoint mode enlarges the right-click zone so that the right- and left-click zones on the trackpad are divided equally. However, the touch gestures are disabled and cannot be used in the Classic TrackPoint mode.

26 User Guide

1 Point Use the pointing stick to move the pointer. To use the pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

2 Scroll Press and hold the dotted scrolling bar while applying pressure to the pointing stick in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps.

3 Left-click Press the left-click zone to select or open an item.

4 Right-click Press the right-click zone to display a shortcut menu.

Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform a variety of touch gestures.

This topic introduces the frequently used touch gestures such as tapping, dragging, scrolling, and rotating. For more gestures, see the help information system of the ThinkPad pointing device.

Notes: When using two or more fingers, ensure that you position your fingers slightly apart. Some gestures are not available if the last action was done from the TrackPoint pointing device. Some gestures are only available when you are using certain apps. Depending on the model, the trackpad on your computer might look different from the illustrations in

this topic.

Tap Tap anywhere on the trackpad with one finger to select or open an item.

Two-finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu.

Two-finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.

Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out.

Two-finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in.

Chapter 2. Using your computer 27

The following section introduces some touch gestures on the Windows 8 and Windows 8.1 operating system.

Swipe from the top edge From the Start screen or the current app, swipe in from the top edge of the trackpad with one finger to display the command menu.

Swipe from the top to the bottom edge Swipe from the top to the bottom edge of the trackpad with one finger to close the current app. Performing this gesture on the desktop closes the desktop and displays the Start screen.

Swipe from the right edge Swipe in from the right edge of the trackpad with one finger to display the charms.

Swipe from the left edge Swipe in from the left edge of the trackpad with one finger to show the previously used app.

Swipe in and out from the right edge Swipe in and out from the right edge of the trackpad with one finger to hide the charms.

Swipe in and out from the left edge Swipe in and out from the left edge of the trackpad with one finger to display all the charms.

The following section introduces some touch gestures on the Windows 10 operating system.

Swipe three fingers up Put three fingers on the trackpad and move them up to open the task view to see all your open windows.

Swipe three fingers down Put three fingers on the trackpad and move them down to show the desktop.

Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose to enable the TrackPoint pointing device, the trackpad, or both. You also can disable or enable the touch gestures.

To customize the ThinkPad pointing device, do the following:

1. Go to Control Panel.

2. Click Hardware and Sound Mouse. The Mouse Properties window is displayed.

3. In the Mouse Properties window, follow the instructions on the screen to complete the customization.

Replacing the cap of the TrackPoint pointing stick The cap 1 on the end of the TrackPoint pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one.

Note: Ensure that you use a cap with grooves a as shown in the following illustration.

28 User Guide

Power management When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.

Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you will be able to work longer without being tied to an electrical outlet.

Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery.

The rate at which you use battery power will determine how long you can use the battery of your computer between charges. Because each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors:

How much energy is stored in the battery when you begin to work.

The way you use your computer. For example:

How often you access the hard disk drive or solid-state drive.

How bright you make the computer display.

How often you use the wireless features.

Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) battery pack of your computer, or from ac power through the ac power adapter. While you use ac power, the battery charges automatically.

The ac power adapter that comes with your computer has two basic components:

The transformer pack that converts ac power for use with the computer.

The power cord that plugs into the ac outlet and into the transformer pack.

Attention: Using an improper power cord might cause severe damage to your computer.

Chapter 2. Using your computer 29

Connecting the ac power adapter

To connect the ac power adapter, do the following.

Note: Ensure that you perform the actions in the following order:

1. Connect the power cord to the ac power adapter.

2. Connect the ac power adapter to the power connector of the computer.

3. Connect the power cord into an electrical outlet.

Tips on using the ac power adapter

When the ac power adapter is not in use, disconnect it from the electrical outlet.

Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer.

Before you charge the battery, make sure that its temperature is at least 10C (50F).

You can charge the battery when the ac power adapter is connected to the computer and the battery is installed. You need to charge the battery in any of the following conditions:

A new battery is installed.

The percentage of power remaining is low.

The battery has not been used for a long time.

Charging the battery When you find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low, you need to charge your battery or replace it with a charged battery.

If an ac outlet is convenient, plug the ac power adapter into it, and then connect the ac power adapter to the computer. The battery will be fully charged in about three to six hours. This is affected by the battery size and the physical environment. You can check the battery charging status at any time through the battery status icon in the Windows notification area.

Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.

Maximizing the battery life To maximize the life of the battery, do the following:

Use the battery until the charge is completely depleted.

Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery status icon in the Windows notification area.

Always use power management features such as power-saving modes.

Managing the power plans To achieve the best balance between performance and power saving, adjust your power plan settings.

To access power plan settings, do the following:

1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options.

3. Follow the instructions on the screen.

30 User Guide

For more information about the Power Manager program, refer to the help information system.

Power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power.

Screen blank mode (for Windows 7 only) The computer display requires considerable battery power. To turn off the power to the display and make the computer enter screen blank mode, right-click the battery gauge icon in the windows notification area and select Power off display.

Sleep mode In sleep mode, your work is saved to memory, and then the solid-state drive or the hard disk drive and the computer display are turned off. When your computer wakes up, your work is restored within seconds.

To put your computer into sleep mode, do the following:

For Windows 7: Open the Start menu, then click the arrow next to the Shut down button. Click Sleep from the menu displayed.

For Windows 8 and Windows 8.1: Go to the Start screen by pressing the Windows key , click the power icon , then click Sleep.

For Windows 10: Open the Start menu, click Power, and then click Sleep.

Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the hard disk drive or solid-state drive, and then the computer turns off.

If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer into hibernation mode with the wake-up function enabled, the computer consumes a small amount of power.

To enable the wake-up function, do the following:

1. Go to Control Panel and click System and Security.

2. Click Administrative Tools.

3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed.

5. Click a scheduled task, and then click the Conditions tab.

6. Under Power, select the check box for Wake the computer to run this task.

To put the computer into hibernation mode, change your power plan settings by doing the following:

For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see Accessing Lenovo programs on page 14.

For Windows 8 and Windows 8.1: Right-click the battery status icon in the windows notification area and click Power Options, and then click Change plan settings that is next to your power plan. Then follow the instructions on the screen.

For Windows 10: Define what the power button does first, then press the power button to put the computer into hibernation mode.

Wireless off When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. This will help conserve power. To turn off the wireless features, press F8.

Chapter 2. Using your computer 31

Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another system is installed, the system will not charge.

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

Note: If an unauthorized battery is installed, the following message will be displayed: The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.

DANGER

Do not attempt to disassemble or modify the battery pack.

Attempting to do so can cause an explosion, or liquid leakage from the battery pack.

A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

DANGER

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury:

Replace only with a battery of the type recommended by Lenovo.

Keep the battery pack away from fire.

Do not expose it to excessive heat.

Do not expose it to water or rain.

Do not short-circuit it.

Store it in a cool dry place.

Keep it away from children.

The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information about replacing the battery pack, contact your Customer Support Center.

DANGER

Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to vent from the battery pack or coin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.

32 User Guide

DANGER

Only recharge the battery pack strictly according to instructions included in the product documentation.

DANGER

Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards.

DANGER

There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water, (2) allow it to heat to more than 100C (212F), or (3) attempt to repair or disassemble it. Dispose of it as required by local ordinances or regulations and your company's safety standards.

Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet or other network connections.

Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer.

DANGER

Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only.

In Airplane mode, all wireless features are disabled. To disable Airplane mode, do the following:

For Windows 8 and Windows 8.1: Swipe in from the right edge of the screen to display the charms, tap Settings Change PC settings Network, and then slide the control for Airplane mode to the left.

For Windows 10: Open the Start menu, click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Network & Internet Airplane mode, and then slide the control for Airplane mode to the left.

Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks:

Wireless LAN connection

Wireless WAN connection

Bluetooth connection

Chapter 2. Using your computer 33

NFC connection

Using the wireless LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this type of network.

Your computer comes with a built-in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status. This enables you to stay connected to your network while you are at the office, in a meeting room, or at home, with no need for a wired connection.

To establish a wireless-LAN connection, do the following:

1. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed.

2. Double-click a network to connect to it. Provide required information if needed.

The computer automatically connects to an available wireless network when the location changes. Open Network and Sharing Center to manage multiple network profiles. For more information, refer to the Windows help information system.

Tips for using the wireless LAN feature

To achieve the best connection, use the following guidelines:

Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer.

Open your computer lid to an angle of slightly more than 90 degrees.

If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded.

Checking the wireless-LAN connection status

You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.

For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.

Access Connections gauge:

Power to the wireless radio is off or no signal.

Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point.

Power to the wireless radio is on. The signal strength of the wireless connection is marginal.

Power to the wireless radio is on. The signal strength of the wireless connection is excellent.

Access Connections status icon:

No location profile is active or none exists.

Current location profile is disconnected.

Current location profile is connected.

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Access Connections wireless status icon:

Power to the wireless radio is off.

Power to the wireless radio is on. No association.

Power to the wireless radio is on. No signal.

Power to the wireless radio is on. The signal strength of the wireless connection is excellent.

Power to the wireless radio is on. The signal strength of the wireless connection is marginal.

Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point.

Using the wireless WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area, such as a city or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service providers.

Some ThinkPad notebook computers come with a built-in wireless WAN card integrated with some wireless WAN technologies, such as 1xEV-DO, HSPA, 3G, GPRS, or LTE. By using the built-in wireless WAN card and the configuration utility that comes with your computer, you can establish wireless WAN connections and monitor the connection status.

Note: The wireless WAN service is provided by authorized service providers in some countries.

Tips for using the wireless WAN feature

To achieve the best connection, use the following guidelines:

Keep your computer away from your body.

Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees.

Place your computer away from concrete or brick walls that might dampen cellular signals.

Best reception will be available near windows and other locations where cellular phone reception is the strongest.

Checking the wireless-WAN connection status

You can check the wireless-WAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.

For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.

Access Connections gauge:

No signal

Weak signal

Medium signal

Strong signal

Chapter 2. Using your computer 35

Access Connections status icon:

No location profile is active or none exists.

Current location profile is disconnected.

Current location profile is connected.

Access Connections wireless status icon:

Power to the WAN radio is off

No association

No signal

Weak signal

Medium signal

Strong signal

Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.

Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following:

Note: If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded.

1. Ensure that the Bluetooth feature is enabled.

For Windows 7: Press the wireless-radios control key and turn on the Bluetooth feature.

For Windows 8 and Windows 8.1:

a. Move your pointer to the top-right or bottom-right corner of the screen to display the charms.

b. Click Settings Change PC settings PC and devices Bluetooth.

c. Turn on the Bluetooth feature.

For Windows 10: Do one of the following:

Open the Start menu and click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Devices Bluetooth. Turn on the Bluetooth feature.

Open the Start menu and click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Network & Internet Airplane mode. Turn on the Bluetooth feature.

2. Right-click the data that you want to send.

3. Select Send To Bluetooth Devices.

4. Select a Bluetooth device, and then follow the instructions on the screen.

For more information, refer to the Windows help information system and the Bluetooth help information system.

Using the NFC connection Near field communication is a high-frequency and short-range wireless communications technology. Depending on the model, your computer might come with the NFC feature. By using the NFC feature, you

36 User Guide

can establish the radio communications between your computer and another NFC-enabled device over a distance no more than a few centimeters.

By default, the NFC feature is enabled. If the NFC feature of your computer is disabled, do the following to enable the NFC feature:

For Windows 7:

1. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

2. Select Security I/O Port Access.

3. Set the NFC device option to Enabled.

For Windows 8 and Window 8.1:

1. Move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.

2. Do the following:

For Windows 8: Click Settings Change PC settings Wireless.

For Windows 8.1: Click Settings Change PC settings Network Radio devices.

3. Slide the NFC switch to the right to enable the NFC feature.

For Windows 10:

1. Open the Start menu and click Settings Network & Internet Airplane mode, and then slide the control for the Airplane mode to the left.

2. Slide the NFC switch to the right to enable the NFC feature.

If you still cannot enable the NFC feature, check the NFC device setting in the ThinkPad Setup program by doing the following:

1. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

2. Select Security I/O Port Access.

3. Set the NFC device option to Enabled.

You can use the NFC feature with NFC supported programs.

Using an external display You can use an external display such as a projector or a monitor to give presentations or to expand your workspace. This topic introduces how to connect an external display, choose display modes, and change display settings.

When you connect an external display, a video interface cable with a ferrite core is required. Your computer can support the following video resolution, if the external display also supports that resolution.

Up to 2048x1536, with an external display connected to the VGA connector of your computer.

Up to 2560x1600, with an external display connected to the mini DisplayPort connector of your computer.

For more information about the external display, refer to the manuals provided with it.

Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the HDMI, VGA, or mini DisplayPort connector by a cable. The wireless display can be added through the Wi-Di or Miracast function.

Connecting a wired display

Chapter 2. Using your computer 37

Note: When you connect an external display, a video interface cable with a ferrite core is required.

1. Connect the external display to an appropriate video connector on your computer, such as the VGA connector, mini DisplayPort connector, or HDMI connector.

2. Connect the external display to an electrical outlet.

3. Turn on the external display.

If your computer cannot detect the external display, do the following:

For Windows 7, Windows 8, and Windows 8.1

Right-click on the desktop, then click Screen resolution Detect.

For Windows 10

Right-click on the desktop, then click Display settings Detect.

Connecting a wireless display

Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature.

For Windows 7

Open the Start menu and click Devices and Printers Add a device

For Windows 8 and Windows 8.1

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms.

2. Click Devices Projector Add a wireless display.

3. Select the desired wireless display and follow the instructions on the screen.

For Windows 10

Do one of the following:

Open the Start menu and click Settings Devices Connected devices Add a device.

Click the action center icon in the Windows notification area. Click Media connect. Select the desired wireless display and follow the instructions on the screen.

For more information, refer to the Windows help information system.

Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose

how to display the video output, press the display-mode switching key and then select a display mode you prefer.

There are four display modes:

Disconnect: Displays the video output only on your computer screen.

Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or Disconnect projector.

Duplicate: Displays the same video output on both your computer screen and an external display.

Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.

Projector only: Shows the video output only on an external display.

Note: Depending on the situation, you might see Projector only or Second screen only.

38 User Guide

Note: If you show DOS or programs using DirectDraw or Direct3D in full-screen mode, only the main display shows the video output.

Changing display settings You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.

To change display settings, do the following:

1. Right-click on the desktop and select Screen Resolution or Display settings.

2. Select the display that you want to configure.

3. Change display settings as you want.

Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display.

Using the NVIDIA Optimus Graphics feature Some ThinkPad notebook computers support NVIDIA Optimus Graphics.

To achieve the best balance between the computer performance and a long battery life, depending on the graphics quality demand of the running program and power plan settings that you use, the NVIDIA Optimus Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics, with no need to restart your computer, close programs, or intervene manually.

Using the color sensor Depending on the model, your computer might be equipped with a color sensor. The color sensor enables you to measure and adjust the color accuracy of your displays.

To use the color sensor, do the following:

For Windows 7: Click Start All Programs X-Rite PANTONE Color Calibrator.

For Windows 8 and Windows 8.1: Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Click the Search charm and search X-Rite.

For Windows 10: Click Start All apps X-Rite PANTONE Color Calibrator.

When the color sensor is in use, the color-sensor indicator blinks twice at regular intervals. When the color sensor measurement finishes, the color-sensor indicator stays on. To locate the color-sensor indicator, see Status indicators on page 8.

If your computer comes with a color sensor, the display provides a color profile that can work with the Microsoft Image Color Management (ICM) function. If the graphics software you are using is compatible with ICM, you can display a color image on your monitor and match it with the same quality one on another device, such as a scanner or a printer.

For details on Microsoft ICM, refer to the Windows help information system.

Important: After you use the color sensor for the first time, a calibration profile ECCM2SensorData.dat is generated. To locate the DAT file, do the following:

For Windows 7, Windows 8, and Windows 8.1: Go to C:\ProgramData\X-Rite\ECCM-2.

For Windows 10: Click This PC Documents X-Rite.

Chapter 2. Using your computer 39

Back up this calibration profile on an external media device in case both the color sensor and the hard disk drive (or solid-state drive) need to be replaced.

Note: The color profile for ThinkPad LCD has been preinstalled on your computer already. If you need to install a different color profile, go to http://www.lenovo.com/ThinkPadDrivers. If you have measured and adjusted the color accuracy of your display by use of a color sensor, you might also use the color profile created during that process.

Using audio features Your computer is equipped with the following items:

Audio connector, 3.5 mm (0.14 inch) in diameter

Microphones

Speakers

Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following:

Compliant with High Definition Audio

Playback of MIDI and MP3 files

Recording and playback of PCM and WAV files

Recording from various sound sources, such as a headset attached

The following table shows which functions of the audio devices attached to the connectors on your computer or the docking station are supported.

Table 1. Audio feature list

Connector Headset with a 3.5mm (0.14inch) 4-pole plug

Conventional headphone Conventional microphone

Audio connector Headphone and microphone functions supported

Headphone function supported

Not supported

Configuring for sound recording

To configure the microphone for optimal sound recording, use the Realtek HD Audio Manager program. To start the program, go to Control Panel and click Hardware and Sound Realtek HD Audio Manager.

Using the camera If your computer has a camera, you can use the camera to preview your video image and take a snapshot of your current image.

To start the camera, do the following:

For Windows 7: Start the Communications Utility program. See Accessing Lenovo programs on page 14.

For Windows 8 and Windows 8.1: Click Camera from the Start screen.

For Windows 10: Open the Start menu, and click Camera from the all apps list.

When the camera is started, the green camera-in-use indicator turns on.

40 User Guide

You also can use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or video conferencing function. Then, the camera will start automatically and the green camera-in-use indicator will turn on. For more information about using the camera with a program, refer to the help information system of the program.

Configuring camera settings

You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.

To configure the camera settings, do the following:

For Windows 7: Start the Communications Utility program and configure the camera settings as desired.

For Windows 8 and Windows 8.1: Do one of the following:

Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program.

Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

For Windows 10: Do one of the following:

Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired.

Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

Using the optical drive Note: Your computer supports DVD-ROM Drive and MultiBurner Drive.

DVD-ROM Drive

This drive can read DVD-ROM discs and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs. This drive has no recording capability.

MultiBurner drive

This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs. In addition, it can record on DVD-R discs, DVD-RW discs, type II DVD-RAM discs, CD-RW standard and high speed discs, and CD-R discs.

Using an ExpressCard, a flash media card, or a smart card Your computer might have an ExpressCard slot, a media card slot, or a smart card slot.

If your computer has a media card slot, it supports the following cards:

Secure Digital (SD) card

Secure Digital High-Capacity (SDHC) card

Secure Digital eXtended-Capacity (SDXC) card

MultiMediaCard (MMC)

Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card.

The smart card reader on your computer only supports the smart card of the following specifications:

Chapter 2. Using your computer 41

Length: 85.60 mm (3.37 inches)

Width: 53.98 mm (2.13 inches)

Thickness: 0.76 mm (0.03 inch)

Do not insert smart cards with slits into your computer. Otherwise, the smart card reader might get damaged.

Attention: While transferring data to or from a flash media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data could get damaged.

Installing an ExpressCard, a flash media card, or a smart card Attention:

Before you start installing a card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card.

Do not insert an ExpressCard while the computer is in sleep mode or hibernation mode. Otherwise, the computer might not respond when you try to resume using it.

To install a card, do the following:

1. Locate the appropriate type of slot for your card. See Locating computer controls, connectors, and indicators on page 1.

2. Make sure that the card is correctly oriented:

For ExpressCard: The notched edge of the card is facing upward and pointing toward to the card slot.

For flash media card: The metal contacts are facing down and pointing toward the card slot.

For smart card: The metal contacts are facing upward and pointing toward the card slot.

3. Press the card firmly into the card slot.

If the plug-and-play feature is not enabled for the installed ExpressCard, flash media card, or smart card, do the following to enable the feature:

1. Go to Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts.

5. Follow the instructions on the screen.

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Removing an ExpressCard, a flash media card, or a smart card Attention:

Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost.

Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

To remove a card, do the following:

1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon.

2. Select the item you want to remove to stop the card.

3. Press the card to eject it from your computer.

4. Remove the card and store it safely for future use.

Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again.

Chapter 2. Using your computer 43

44 User Guide

Chapter 3. You and your computer

This chapter provides information about accessibility, comfort, and traveling with your computer.

Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.

The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits.

Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See Accessibility information on page 46.

Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment. For example, adapting to the surrounding light sources, proper seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent, short breaks from your work also help to prevent minor discomfort associated with your working posture.

Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press F5 or F6 to adjust display brightness.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture.

Arm and hand position: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.

Copyright Lenovo 2013, 2016 45

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What if you are traveling?

It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels of comfort and performance.

Questions about vision?

The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or visual discomfort, consult a vision-care specialist for advice.

Comfort Observe the following guidelines to achieve greater comfort and improve performance.

Active sitting and rest breaks: The longer you sit and work with your computer, the more important it is to observe your working posture. Follow Ergonomic information on page 45 and practice active sitting to avoid discomfort associated with your working postures. Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing. Your computer is light and mobile; you can easily reposition your working surface to accommodate many posture modifications.

Work area setup options: Familiarize yourself with all of your office furniture so that you know how to adjust your work surface, seat, and other work tools to accommodate your preferences for comfort. If your work area is not in an office setting, be sure to take special note of employing active sitting and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options athttp://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.

Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways to help these users get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility

Keyboard shortcuts

The following table contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

Keyboard shortcut Function

Windows logo key + U Open Ease of Access Center

Right Shift for eight seconds Turn on or turn off Filter Keys

Shift five times Turn on or turn off Sticky Keys

Num Lock for five seconds Turn on or turn off Toggle Keys

Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys

Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast

46 User Guide

For more information, go to http://windows.microsoft.com/, and then type any of the following keywords for searching: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs.

To use Ease of Access Center, do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Ease of Access Ease of Access Center.

3. Use the tools by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the items better.

Narrator

Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages.

On-Screen Keyboard

If you prefer to type or enter data into your computer without using a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.

Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard to control the pointer and make the keyboard easier to type certain key combinations.

Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer appearance and make your mouse easier to manage windows.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.

To use Speech Recognition, do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Ease of Access Speech Recognition.

3. Follow the instructions on the screen.

Chapter 3. You and your computer 47

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following:

Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE

Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp

Using the NVDA screen reader: http://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

To adjust the screen resolution, do the following:

For Windows 7, Windows 8, and Windows 8.1:

1. Right-click an empty area of the desktop and select Screen resolution.

2. Follow the instructions on the screen.

For Windows 10:

1. Right-click an empty area of the desktop, and select Display settings Advanced display settings.

2. Select your preferred setting under Resolution.

Note: Setting a resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See Ease of Access Center on page 47.

To change the item size permanently, do the following:

Change the size of all the items on your screen.

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Appearance and Personalization Display.

3. Change the item size by following the instructions on the screen.

4. Click Apply. This change will take effect the next time you log in to the operating system.

Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce the text size.

Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

48 User Guide

For more information about the location and function of the connectors, see Locating computer controls, connectors, and indicators on page 1.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.

Traveling with your computer This topic provides information to help you work with your computer when you are travelling.

Travel tips Use the following travel tips to travel more confidently and efficiently with your computer.

Although it is safe to allow your computer to go through the x-ray machines at airport security stations, it is important to keep your eyes on the computer at all times to prevent theft.

Consider bringing an electrical adapter for use in an airplane or automobile.

If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.

Travel tips on airplanes

If you carry your computer into an airplane, take note of the following tips:

If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the airline for restrictions and availability of services before boarding the airplane. If there are restrictions on the use of computers with wireless features on the airplane, you must abide by those restrictions. If necessary, enable the Airplane mode before boarding. In the Airplane mode, all wireless features are disabled. To enable the Airplane mode, do the following:

For Windows 8 and Windows 8.1: Swipe in from the right edge of the screen to display the charms, tap Settings Change PC settings Network, and then slide the control for Airplane mode to the right.

For Windows 10: Open the Start menu, click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Network & Internet Airplane mode, and then slide the control for Airplane mode to the right.

Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get caught when the person in front of you leans back.

When taking off, remember to turn off your computer or put it into hibernation mode.

Travel accessories The following is a checklist of items to consider packing when you are going to travel:

ThinkPad ac power adapter

Mini DisplayPort to HDMI adapter

External mouse, if you are accustomed to using one

Ethernet cable

Extra battery, charged

A quality carrying case that provides adequate cushion and protection

Chapter 3. You and your computer 49

External storage device

If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling.

To purchase travel accessories, go to http://www.lenovo.com/accessories.

50 User Guide

Chapter 4. Security

This chapter provides information about how to protect your computer from theft and unauthorized use.

Using passwords on page 51

Hard disk security on page 55

Setting the security chip on page 56

Using the fingerprint reader on page 57

Notice on deleting data from your hard disk drive or solid-state drive on page 60

Using firewalls on page 61

Protecting data against viruses on page 61

Using passwords You can help prevent your computer from unauthorized use by using passwords. Once you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.

If you have set a power-on password, a supervisor password, or a hard disk password, it unlocks automatically when the computer resumes from sleep mode.

Note: If a Windows password has been set, you will be prompted to enter it.

Typing passwords

When this icon is displayed, type a power-on password or a supervisor password.

When this icon is displayed, type a user hard disk password. To type a master hard disk password,

press F1. When the icon changes to , type the master hard disk password

Note: To return to the icon , press F1 again.

Power-on password You can set a power-on password to help protect your computer against unauthorized access.

If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer.

Setting, changing, or removing a power-on password

Before you start, print these instructions.

To set, change, or remove a power-on password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security Password Power-on Password by using the directional keys.

3. Depending on your need, do one of the following:

Copyright Lenovo 2013, 2016 51

To set a password, do the following:

a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

To change a password, do the following:

a. In the Enter Current Password field, type the current power-on password and press Enter.

b. In the Enter New Password field, type the new power-on password and press Enter; then retype the password in the Confirm New Password field and Press Enter.

To remove a password, do the following:

a. In the Enter Current Password field, type the current power-on password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program. If you have set a supervisor password, no one can change the configuration of the computer without the password. It provides the following security features:

If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot access the ThinkPad Setup program without the password.

The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power-on password. The supervisor password overrides the power-on password.

If both a supervisor password and a power-on password are set, you can do the following only if you have the supervisor password:

Changing or deleting the power-on password

Changing or deleting the supervisor password

Changing date and time

Specifying the minimum length for power-on password and hard disk password

Changing the setting for the security chip

Erasing the fingerprint data

Enabling or disabling the following features:

Wake on LAN and Flash over LAN

Lock UEFI BIOS Settings

Password at unattended boot

Boot Device List F12 Option

Boot Order Lock

Flash BIOS Updating by End-Users

Internal network device

Internal wireless device

Internal Bluetooth device

52 User Guide

Internal Network Option ROM

Internal wireless WAN device

Security mode

Fingerprint reader priority

Notes:

The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.

When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To change the settings, a supervisor password is required.

Setting, changing, or removing a supervisor password

Before you start, print these instructions.

Only a system administrator can set, change, or remove a supervisor password. To set, change, or remove a supervisor password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security Password Supervisor Password by using the directional keys.

3. Depending on your needs, do one of the following:

To set a password, do the following:

a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

To change a password, do the following:

a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. In the Enter New Password field, type the new supervisor password and press Enter; then retype the password in the Confirm New Password field and press Enter.

To remove a password, do the following:

a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

Note: You might want to record your password and store it in a safe place. The next time you open the ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive:

User hard disk password

If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive.

Master hard disk password

Chapter 4. Security 53

The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any hard disk drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.

When a master hard disk password is set, only the administrator can remove the user hard disk password.

Setting a hard disk password

Before you start, print these instructions.

To set a hard disk password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security Password Hard Disk 1 Password by using the directional keys.

3. A password window is displayed. You are prompted to select User or User + Master. Select User if you want to set only one hard disk password. Select User + Master if you want to set a user hard disk password and a master hard disk password, for example if you are an administrator or a supervisor.

If you select User, do the following:

a. When a window for typing the new password opens, type your new password in the Enter New Password field and press Enter.

b. In the Confirm New Password field, retype the password you just entered and press Enter.

If you select User + Master, do the following:

a. First, set a user hard disk password. When a message window prompts you to set the user hard disk password, press Enter to continue. Type your new user hard disk password in the Enter New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter.

b. Then, set a master hard disk password. When a message window prompts you to set the master hard disk password. Press Enter to continue. Type your new master hard disk password in the Enter New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

The next time you turn on your computer, type the user or master hard disk password to start your computer and access the operating system.

Changing or removing a hard disk password

To change or remove the hard disk password, do the following:

If you are in User + Master hard disk mode, you can select either User HDP or Master HDP to change the password, depending on your needs.

If you select User HDP mode, follow the following steps to change the user hard disk password:

1. Type the current user hard disk password in the Enter Current Password field and press Enter.

2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter.

3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed.

Note: The hard disk password cannot be removed in User HDP mode.

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If you select Master HDP mode, follow the following steps to change the master hard disk password:

1. Type the current master hard disk password in the Enter Current Password field and press Enter.

2. Type the new master hard disk password in the Enter New Password field and press Enter; then retype the new password you just entered in the Confirm New Password field and press Enter.

3. A Setup Notice window is displayed. Press Enter to continue. The master hard disk password is changed.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice, both the user and master hard disk passwords are removed.

If you are in User hard disk mode, follow the following steps to change the user hard disk password:

1. Follow steps 1 through 7 in Setting a hard disk password on page 54, typing your password to get access to the ThinkPad Setup program.

2. Type the current user hard disk password in the Enter Current Password field and press Enter.

3. Type the new password in the Enter New Password field and press Enter; then retype the new password in the Confirm New Password field and press Enter.

4. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice, the user hard disk password is removed.

Tips on using the hard disk passwords

You can set the minimum length of a hard disk password through the Security menu.

If you set a hard disk password of over seven characters, the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot access the drive.

Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Notes: The eDrive storage drives or Trusted Computing Group (TCG) Opal-compliant storage drives provide self-encryption capabilities to secure your data.

If a TCG Opal-compliant storage drive and a TCG Opal management software program are installed, and the TCG Opal management software program is activated, the hard disk password is not available.

If an eDrive storage drive is installed in your computer, and your computer is preinstalled with the Windows 8.1 or Windows 10 operating system, the hard disk password is not available.

Hard disk security To protect passwords from unauthorized security attacks, refer to the following tips to maximize security:

Set a power-on password as well as a hard disk password for your internal solid-state drive or hard disk drive. Refer to the procedures in Power-on password on page 51 and Hard disk passwords on page 53. For security, a longer password is recommended.

To provide reliable security for the UEFI BIOS, use the security chip and a security application with a Trusted Platform Module management feature. Refer to Setting the security chip on page 56.

Note: Depending on the model, your computer might support the TPM management feature.

Chapter 4. Security 55

If a Disk Encryption storage drive is installed in your computer, be sure to protect the contents of your computer memory from unauthorized accesses by use of drive encryption software, such as Microsoft Windows BitLocker Drive Encryption. See Using Windows BitLocker Drive Encryption on page 56.

Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to Notice on deleting data from your hard disk drive or solid-state drive on page 60.

The hard disk drive built into your computer can be protected by UEFI BIOS.

Using Windows BitLocker Drive Encryption

To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.

Windows BitLocker Drive Encryption is an integral security feature of some editions of the Windows operating system. It can help you protect the operating system and data stored on your computer, even if your computer is lost or stolen. BitLocker works by encrypting all user and system files, including the swap and hibernation files.

BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity. A compatible TPM is defined as a V1.2 TPM.

To check the BitLocker status, go to Control Panel, and click System and Security BitLocker Drive Encryption.

For more information about Windows BitLocker Drive Encryption, see the help information system of the Windows operating system, or search for Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide on the Microsoft Web site.

Disk Encryption hard disk drive and Encryption solid-state drive

Some models contain the Disk Encryption hard disk drive or Encryption solid-state drive. This feature helps to protect your computer against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, set a hard disk password for the internal storage device.

Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically. Depending on the options you ordered, your computer might have an embedded security chip, a cryptographic microprocessor. With the security chip, you can do the following:

Protect your data and system

Strengthen access controls

Secure communications

Before you start, print these instructions.

To set an item on the Security Chip submenu, do the following:

1. Turn off your computer. Wait for about five seconds, and then turn on your computer again.

2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

3. Select Security Security Chip by using the directional keys.

4. Press Enter. The Security Chip submenu opens.

5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter.

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6. Set other items that you want to set.

7. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

Notes:

Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.

If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.

When you clear the security chip, turn off your computer and then turn it on again after you set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.

Using the fingerprint reader Depending on the model, your computer might have a fingerprint reader. Fingerprint authentication can replace your passwords, such as the Windows password, power-on password, and hard disk password. In this way, you can log in to your computer simply and securely.

To enable fingerprint authentication, enroll your fingerprints first. During the enrollment, the fingerprints are associated with the Windows password automatically. To associate your fingerprints with your power-on password and hard disk password, manually create a connection.

Enrolling your fingerprint

It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following:

For Windows 7, Windows 8, and Windows 8.1

1. Start the Fingerprint Manager Pro program. For instructions on how to start the Fingerprint Manager Pro program, see Lenovo programs on page 14.

2. Enter the Windows password as required.

3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes.

4. Click Finish. Your fingerprint is enrolled successfully.

For more information on how to use the fingerprint reader, refer to the help system of the Fingerprint Manager Pro program.

For Windows 10

1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Accounts Sign-in options.

2. Follow the instructions on the screen to finish the enrollment.

Swiping your finger over the fingerprint reader

To swipe your finger over the reader, do the following:

Chapter 4. Security 57

1. Place the top joint of your finger on the sensor.

2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it.

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Indicator behavior of the fingerprint reader

Indicator behavior Description

Green The fingerprint reader is ready for swiping.

Amber The fingerprint cannot be authenticated.

Associating your fingerprints with your power-on password and hard disk password

To associate your fingerprints with your power-on password and hard disk password, do the following:

1. Turn off and then turn on the computer.

2. When prompted, swipe your finger over the fingerprint reader.

3. Enter your power-on password, hard disk password, or both as required. The connection is created.

When you start the computer again, you can use your fingerprints to log in to the computer with no need to enter your Windows password, power-on password, and hard disk password.

Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place. If you forget your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Setting the fingerprint reader

You can set the fingerprint reader in the Fingerprint Manager Pro program if available. You also can change some advanced settings in the ThinkPad Setup program.

To change the settings in the Fingerprint Manager Pro program, click Settings on the program main interface. To change the settings in the ThinkPad Setup program, see Using the ThinkPad Setup program on page 111.

You can set the following configurations in the ThinkPad Setup program:

Predesktop Authentication: Enables or disables fingerprint authentication before the operating system is loaded.

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Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached.

Security Mode: Specifies the settings of the security mode.

Password Authentication: Enables or disables the password authentication.

Note: This item is displayed only if High security mode is enabled.

Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.

Maintaining the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

Scratching the surface of the reader with a hard, pointed object.

Scraping the surface of the reader with your fingernail or anything hard.

Using or touching the reader with a dirty finger.

If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth:

The surface of the reader is dirty or stained.

The surface of the reader is wet.

The reader often fails to enroll or authenticate your fingerprint.

If your finger has any of the following conditions, you might not be able to register or authenticate it:

Your finger is wrinkled.

Your finger is rough, dry, or injured.

Your finger is dry.

Your finger is stained with dirt, mud, or oil.

The surface of your finger is different from when you enrolled your fingerprint.

Your finger is wet.

A finger is used that has not been enrolled.

To improve the situation, try the following:

Clean or wipe your hands to remove any excess dirt or moisture from the fingers.

Enroll and use a different finger for authentication.

If your hands are dry, apply lotion to them.

Notice on deleting data from your hard disk drive or solid-state drive Some of the data stored on the hard disk drive or solid-state drive might be sensitive. Handing your computer over to someone else without deleting the loaded software, such as operating systems and application software, might even violate license agreements. Be sure to delete data stored on the hard disk drive or solid-state drive before you dispose of, sell, or hand over your computer.

You can use the following methods to delete data from the hard disk drive or solid-state drive:

Moving the data to the Recycle Bin, and then empty the Recycle Bin.

Deleting the data.

Formatting your hard disk drive or solid-state drive, using the software for initializing it.

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Using the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.

These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid-state drives for unexpected purposes.

To prevent leakage of data, it is important that you delete all the data from the hard disk drive when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the hard disk drive with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But it is recommended that you use the software (payware) or service (pay service) developed for that purpose. The process might take several hours.

For disposing of data on the solid-state drive, Lenovo provides Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data DisposalTM tool. Go to http://www.lenovo.com/support to download these tools.

If an Encryption solid-state drive or a Disk Encryption hard disk drive is supported and installed in your computer, you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool.

Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.

For more information about how to use the firewall program, refer to the help information system that comes with the program.

Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The antivirus program is designed to help you detect and eliminate viruses.

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

For more information about how to use your antivirus software, refer to the help information system of your antivirus software.

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Chapter 5. Recovery overview

This chapter provides information about the recovery solutions.

Recovery overview for the Windows 7 operating system on page 63

Recovery overview for the Windows 8 and Windows 8.1 operating systems on page 68

Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.

Notes:

There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system.

The product on the recovery media might be used only for the following purposes:

Restore the product preinstalled on your computer

Reinstall the product

Modify the product using the Additional Files

To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology, it is recommended that you use one of the following software programs for backup:

Rescue and Recovery 4.52 or later

Symantec Norton Ghost version 15 or later To start the Symantec Norton Ghost program, do the following:

1. Click Start Run. The Run window opens.

2. Type cmd in the field. Then click OK.

3. Type ghost -align=1mb and press Enter.

Acronis True Image 2010 or later

Paragon Backup & Recovery 10 Suit or later, Paragon Backup & Recovery 10 Home or later

Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media.

Note: You can create recovery media using discs or external USB storage devices.

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To create recovery media, click Start All Programs Lenovo PC Experience Lenovo Tools Factory Recovery Disks. Then, follow the instructions on the screen.

Using recovery media

This section provides instructions on how to use recovery media on different operating systems.

You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.

Attention: When you use recovery media to restore the computer to the factory default settings, all the files currently on the hard disk drive will be deleted and replaced by the factory default settings.

To use recovery media, do the following:

1. Depending on the type of your recovery media, connect the boot medium (memory key or other USB storage device) to the computer, or insert the boot disc into the optical drive.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key.

3. Select the desired startup device and press Enter. The restore process begins.

4. Follow the instructions on the screen to complete the operation.

Notes:

1. After restoring your computer to the factory default settings, you might have to reinstall device drivers for some devices. See Reinstalling preinstalled programs and device drivers on page 67.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works.

Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings. You can designate where the Rescue and Recovery program stores the backup:

In a protected area of your hard disk drive

On the secondary hard disk drive if a secondary hard disk drive is installed in your computer

On an attached external USB hard disk drive

On a network drive

On recordable discs (a recordable optical drive is required for this option)

After you have backed up the contents on the hard disk drive, you can restore the complete contents of the hard disk drive, restore only the selected files, or restore only the Windows operating system and applications.

Performing a backup operation

This section provides instructions on how to perform a backup operation using the Rescue and Recovery program.

1. From the Windows desktop, click Start All Programs Lenovo PC Experience Lenovo Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.

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Performing a recovery operation

This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.

1. From the Windows desktop, click Start All Programs Lenovo PC Experience Lenovo Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow.

3. Click the Restore your system from a backup icon.

4. Follow the instructions on the screen to complete the recovery operation.

Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace:

Rescue files from your hard disk drive or from a backup

The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation. You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive, a USB device, or a network drive.

Restore your hard disk drive from a Rescue and Recovery backup

If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system.

Restore your hard disk drive to the factory default settings

The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the factory default settings even if you cannot start the Windows operating system.

Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be deleted in the recovery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure that the computer is turned off.

2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key.

3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see Solving recovery problems on page 67.

4. Do one of the following:

To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen.

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To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the instructions on the screen.

For more information about the features of the Rescue and Recovery workspace, click Help.

Notes:

1. After restoring your hard disk drive to the factory default settings, you might have to reinstall device drivers for some devices. See Reinstalling preinstalled programs and device drivers on page 67.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works.

Creating and using a rescue medium With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive.

Notes:

1. The recovery operations you can perform using a rescue medium vary depending on the operating system.

2. The rescue disc can be started in all types of optical drives.

Creating a rescue medium

This section provides instructions on how to create a rescue medium.

1. From the Windows desktop, click Start All Programs Lenovo PC Experience Lenovo Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.

4. In the Rescue Media area, select the type of the rescue medium you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive.

5. Click OK and follow the instructions on the screen to create a rescue medium.

Using a rescue medium

This section provides instructions on how to use the rescue medium you have created.

If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:

1. Turn off your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key.

3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.

If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium:

1. Attach the USB hard disk drive to one of the USB connectors on your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key.

3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.

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When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.

Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory-installed programs and device drivers.

Reinstalling preinstalled programs

To reinstall some preinstalled application programs, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the APPS folder. The folder contains several subfolders named for the various preinstalled applications.

4. Open the subfolder for the application you want to reinstall.

5. Double-click Setup, and then follow the on-screen steps to reinstall the application.

Reinstalling preinstalled device drivers

Attention: When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer.

To reinstall a device driver for a factory-installed device, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the DRIVERS folder. The folder contains several subfolders named for the various devices installed in your computer (for example, AUDIO and VIDEO).

4. Open the subfolder for the device.

5. Reinstall the device driver by one of the following methods:

In the subfolder for the device, look for a text file (a file with the extension .txt). The text file contains information on how to reinstall that device driver.

If the subfolder for the device contains a file of setup information (a file with the extension .inf), you can use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program, when prompted for the device driver you want to install, click Have Disk and Browse. Then select the device driver file from the device subfolder.

In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen.

Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see Making sure device drivers are current on page 130.

Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

Use a rescue medium to start the Rescue and Recovery workspace. See Creating and using a rescue medium on page 66.

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Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See Creating and using a recovery media on page 63.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program. For detailed information on how to temporarily or permanently change the startup device sequence, see Startup menu on page 125.

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

Recovery overview for the Windows 8 and Windows 8.1 operating systems This section provides information about the recovery solutions for the Windows 8 and Windows 8.1 operating systems.

A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery image enables you to refresh your computer, or reset your computer to the factory default settings.

You can create recovery media as backups or replacement for the Windows recovery image. With the recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8.1 operating system. It is recommended that you create recovery media as early as possible. For more information, see Creating and using recovery media on page 70.

Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

Attention: If you refresh your computer, the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled, but all other programs will be removed.

To refresh your computer, do the following:

1. Depending on the operating system, do one of the following:

For Windows 8:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings General.

For Windows 8.1:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings Update and recovery Recovery.

2. In the Refresh your PC without affecting your files section, click Get started.

3. Follow the instructions on the screen to refresh your computer.

Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.

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Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep.

To reset your computer to the factory default settings, do the following:

1. Depending on the operating system, do one of the following:

For Windows 8:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings General.

For Windows 8.1:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings Update and recovery Recovery.

2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.

3. Depending on your needs, do one of the following:

To perform a quick format, click Just remove my files to start the process. The process will take several minutes.

To perform a complete format, click Fully clean the drive to start the process. The process will take several hours.

4. Follow the instructions on the screen to reset your computer to the factory default settings.

Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.

To use the advanced startup options, do the following:

1. Depending on the operating system, do one of the following:

For Windows 8:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings General.

For Windows 8.1:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings Change PC settings Update and recovery Recovery.

2. In the Advanced startup section, click Restart now Troubleshoot Advanced options.

3. Select a desired startup option, then follow the instructions on the screen.

Recovering your operating system if Windows 8 or Windows 8.1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen.

Note: Ensure that your computer is connected to ac power during the recovery process.

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Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the problems on your computer.

It is recommended that you create recovery media as early as possible. Once you create recovery media, keep them in a safe place and do not use them to store other data.

Creating recovery media

To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image.

Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

To create recovery media, do the following:

Note: Ensure that your computer is connected to ac power.

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and click Search.

2. Depending on the operating system, do one of the following:

For Windows 8:

Type recovery in the Search field and click Settings. Then click Create a recovery drive.

For Windows 8.1:

Type recovery in the Search field and click the Search button. Then click Create a recovery drive.

3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next.

Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option, you will create recovery media without the recovery partition content. You still can start the computer from the recovery media, but you might be unable to recover your computer if the recovery partition on your computer is damaged.

5. Connect a proper USB drive then click Next.

6. Click Create in the Recovery Drive window. The creation of the recovery media starts.

7. When the creation of the recovery media finishes, do one of the following:

To keep the recovery partition on your computer, click Finish.

To delete the recovery partition on your computer, click Delete the recovery partition.

Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer.

8. Remove the USB drive. The recovery media are created successfully.

Using recovery media

If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, use recovery media to recover your computer.

To use recovery media, do the following:

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Note: Ensure that your computer is connected to ac power.

1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens.

2. Select the recovery drive as the boot device.

3. Select a preferred language and then select a preferred keyboard layout.

4. Click Troubleshoot to display the optional recovery solutions.

5. Select a corresponding recovery solution according to your situation. For example, select Reset your PC if you want to reset your computer to the factory default settings.

For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating systems, go to: http://go.microsoft.com/fwlink/?LinkID=263800

Recovery overview for the Windows 10 operating system The Windows recovery programs enable you to reset your computer or use advanced startup options.

It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive as a backup or replacement for the Windows recovery programs.

For more information, see Creating and using a recovery USB drive on page 72.

Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.

To reset your computer, do the following:

Note: The graphical user interface (GUI) items of the operating system might change without notice.

1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Update & security Recovery.

2. In the Reset this PC section, click Get started.

3. Follow the instructions on the screen to reset your computer.

Using advanced startup options With advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.

To use advanced startup options, do the following:

Note: The GUI items of the operating system might change without notice.

1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings Update & security Recovery.

2. In the Advanced startup section, click Restart now Troubleshoot Advanced options.

3. Select a desired startup option, then follow the instructions on the screen.

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Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen.

Note: Ensure that your computer is connected to ac power during the recovery process.

Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged.

Creating a recovery USB drive

The USB drive that you use to create the recovery USB drive must be at least 16 GB of storage. The actual USB capacity that is required depends on the size of the recovery image.

Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

To create a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power during the following process.

1. Connect a proper USB drive (at least 16 GB of storage).

2. Type recovery in the search box on the taskbar. Then click Create a recovery drive.

3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

4. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.

Using the recovery USB drive

If you cannot start your computer, refer to the corresponding information in the topic Troubleshooting on page 135 to try to solve the problem by yourself. If you still cannot start your computer, use the recovery USB drive to recover your computer.

To use a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power.

1. Connect the recovery USB drive to the computer.

2. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens.

3. Select the recovery USB drive as the boot device.

4. Select a preferred keyboard layout.

5. Click Troubleshoot to display the optional recovery solutions.

6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process.

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Chapter 6. Replacing devices

This chapter provides instructions on how to install or replace hardware for your computer.

Static electricity prevention on page 73

Replacing the battery pack on page 73

Installing or replacing the SIM card on page 75

Replacing the Ultrabay device on page 76

Replacing a memory module on page 79

Replacing the hard disk drive or solid-state drive on page 81

Replacing a wireless LAN card on page 84

Replacing a wireless WAN card on page 87

Replacing the coin-cell battery on page 91

Replacing the keyboard on page 93

Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a CRU, do not open the static-protective package that contains the part until the instructions direct you to install the part.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:

Limit your movement. Movement can cause static electricity to build up around you.

Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.

Prevent others from touching components.

When you install a static-sensitive option or CRU, touch the static-protective package that contains the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

When possible, remove the static-sensitive part from the static-protective package and install the part without setting it down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

Do not place the part on the computer cover or other metal surface.

Replacing the battery pack Before you start, print these instructions.

This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another system is installed, the system will not charge and the following message is displayed: The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.

Copyright Lenovo 2013, 2016 73

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

DANGER

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury:

Replace only with a battery of the type recommended by Lenovo.

Keep the battery pack away from fire.

Do not expose it to excessive heat.

Do not expose it to water or rain.

Do not short-circuit it.

Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to vent from the battery pack or coin-cell battery.

To replace the battery pack, do the following:

1. Turn off the computer. Then disconnect the ac power adapter and all cables from the computer.

2. Close the computer lid and turn the computer over.

3. Unlock the battery pack latches by sliding them to the unlocked positions 1 . Then remove the battery pack 2 .

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4. Insert a new battery pack until it clicks into place.

5. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Installing or replacing the SIM card Before you start, print these instructions.

SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card.

If your computer is equipped with a SIM card slot, your computer might require a SIM card to establish wireless WAN connections. Depending on the country or region of delivery, you might need to purchase a SIM card, or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer.

To install or replace the SIM card, do the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Locate the SIM card slot inside the battery compartment. If there already is a SIM card in the slot, gently push the SIM card to remove it from the slot.

Chapter 6. Replacing devices 75

5. Hold the new SIM card with the metal contact facing upward and going into the slot first. Then, insert the new SIM card firmly into the slot until it clicks into place.

6. Reinstall the battery pack. See Replacing the battery pack on page 73.

7. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Replacing the Ultrabay device Before you start, print these instructions.

To replace the Ultrabay device, doing the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Loosen the screws 1 , and then remove the large bottom cover 2 .

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5. Remove the screw that secures the Ultrabay device.

6. Push out the Ultrabay device to let part of it exposed 1 . If necessary, you can use a tool, such as a ball pen. And then pull the Ultrabay device out of the computer 2 .

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7. Insert the new Ultrabay device into the bay.

8. Reinstall the screw to secure the Ultrabay device.

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9. Reinstall the large bottom cover 1 2 , and then tighten the screws 3 .

10. Reinstall the battery pack. See Replacing the battery pack on page 73.

11. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Replacing a memory module Before you start, print these instructions.

Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions.

Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.

Attention: Before you start installing a memory module, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the memory module.

Replacing a memory module

To replace a memory module, do the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

Chapter 6. Replacing devices 79

4. Loosen the screws 1 , and then remove the large bottom cover 2 .

5. Open the latches on both sides of the memory slot at the same time 1 , and then remove the memory module 2 . Save the removed memory module for future use.

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6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the memory slot at an angle of about 20 degrees 1 . Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.

Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might be damaged.

Note: If you install only one memory module, install it into the bottom slot.

7. Reinstall the large bottom cover 1 2 , and then tighten the screws 3 .

8. Reinstall the battery pack. See Replacing the battery pack on page 73.

9. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Replacing the hard disk drive or solid-state drive Before you start, print these instructions.

Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines:

Chapter 6. Replacing devices 81

Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the hard disk drive or solid-state drive are not designed for frequent changes, or drive swapping.

Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks.

Do not apply pressure to the cover of the drive.

Do not touch the connector.

Before removing the hard disk drive or solid-state drive, make a backup copy of all the information on it, and then turn off the computer.

Never remove the drive while the computer is operating, in sleep mode, or in hibernation mode.

To replace the hard disk drive or solid-state drive, do the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Loosen the screws 1 , and then remove the large bottom cover 2 .

5. Remove the screw that secures the hard disk drive or solid-state drive.

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6. Remove the hard disk drive or solid-state drive.

7. Install the new hard disk drive or solid-state drive in place.

8. Reinstall the screw to secure the hard disk drive or solid-state drive.

Chapter 6. Replacing devices 83

9. Reinstall the large bottom cover 1 2 , and then tighten the screws 3 .

10. Reinstall the battery pack. See Replacing the battery pack on page 73.

11. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Replacing a wireless LAN card Before you start, print these instructions.

DANGER

During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.

DANGER

Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.

Attention: Before you start installing a wireless LAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card.

To replace the wireless LAN card, do the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

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4. Loosen the screw 1 , and then remove the small bottom cover 2 .

5. If a tool is provided with the new wireless LAN card to help you disconnect cables, use the tool to disconnect the cables from the wireless LAN card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the wireless LAN card.

6. Remove the screw. The wireless LAN card is released from the secured position and pivots upward.

Chapter 6. Replacing devices 85

7. Carefully remove the wireless LAN card out of the slot.

8. Align the contact edge of the new wireless LAN card with the key in the slot. Then carefully insert the new wireless LAN card into the slot at an angle of about 20 degrees.

9. Pivot the wireless LAN card downward 1 , and then install the screw to secure the wireless LAN card in place 2 .

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10. Connect the antenna cables to the wireless LAN card. Ensure that you attach the gray cable to the main connector and the black cable to the auxiliary connector on the wireless LAN card.

11. Reinstall the small bottom cover 1 . Then tighten the screw 2 .

12. Reinstall the battery pack. See Replacing the battery pack on page 73.

13. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

Replacing a wireless WAN card Before you start, print these instructions.

Prerequisites for replacing or installing the wireless WAN card

DANGER

During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.

DANGER

Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.

Chapter 6. Replacing devices 87

Attention: Before you start installing a wireless WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card.

Your computer might be equipped with a wireless WAN card. To replace the wireless WAN card, doing the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Loosen the screw 1 , and then remove the small bottom cover 2 .

5. If a tool is provided with the new wireless WAN card to help you disconnect cables, use the tool to disconnect the cables from the wireless WAN card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the wireless WAN card.

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6. Remove the screw. The wireless WAN card is released from the secured position and pivots upward.

7. Carefully remove the wireless WAN card out of the slot.

8. Align the contact edge of the new wireless WAN card with the key in the slot. Then carefully insert the new wireless WAN card into the slot at an angle of about 20 degrees.

Chapter 6. Replacing devices 89

9. Pivot the wireless WAN card downward 1 , and then install the screw to secure the wireless WAN card in place 2 .

10. Connect the antenna cables to the wireless WAN card. Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the wireless WAN card.

11. Reinstall the small bottom cover 1 . Then tighten the screw 2 .

12. Reinstall the battery pack. See Replacing the battery pack on page 73.

13. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

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Replacing the coin-cell battery Before you start, print these instructions.

Prerequisites for the procedure

DANGER

If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury:

Replace only with a battery of the type recommended by Lenovo.

Keep the battery pack away from fire.

Do not expose it to excessive heat.

Do not expose it to water or rain.

Do not short-circuit it.

Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to vent from the battery pack or coin-cell battery.

To replace the coin-cell battery, do the following:

1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Loosen the screw 1 , and then remove the small bottom cover 2 .

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5. Detach the connector 1 , and then remove the coin-cell battery 2 .

6. Install the new coin-cell battery 1 , and then attach the connector 2 .

7. Reinstall the small bottom cover 1 . Then tighten the screw 2 .

8. Reinstall the battery pack. See Replacing the battery pack on page 73.

9. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

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Replacing the keyboard Before you start, print these instructions.

DANGER

During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.

DANGER

Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.

Removing the keyboard

To remove the keyboard, do the following:

1. Turn off the computer and then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool.

2. Close the computer lid and turn the computer over.

3. Remove the battery pack. See Replacing the battery pack on page 73.

4. Find the keyboard multi-tool in the shipping package of the new keyboard. The following illustration shows a keyboard multi-tool.

Chapter 6. Replacing devices 93

5. To reveal the screw heads beneath the keyboard frame, slide the keyboard frame forward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool.

6. Loosen the screws that secure the keyboard with the cross end of the keyboard multi-tool.

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7. Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard 2 .

8. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard.

Installing the new keyboard

To install the new keyboard, do the following:

Chapter 6. Replacing devices 95

1. Attach the connectors and then turn over the keyboard.

2. Insert the keyboard into the space under the frame of the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel.

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3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Ensure that the screw heads are exposed completely.

4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.

Chapter 6. Replacing devices 97

5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown.

6. Adjust the keyboard frame in place with the flat end of the keyboard multi-tool to ensure that all the latches are secured under the keyboard bezel.

7. Reinstall the battery pack. See Replacing the battery pack on page 73.

8. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

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Chapter 7. Enhancing your computer

This chapter provides instructions on how to use hardware devices to expand your computer capabilities.

Finding ThinkPad options on page 99

ThinkPad docking stations on page 99

Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, printers, scanners, keyboards, mice, and more.

You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.

To shop at Lenovo, go to: http://www.lenovo.com/essentials

ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability. Depending on the model, your computer might support the following docking stations:

ThinkPad Basic Dock

ThinkPad Pro Dock

ThinkPad Ultra Dock

CAUTION: When the computer is attached to a docking station, never pick up the assembly by taking hold of the computer alone. Always hold the whole assembly.

Locating controls and connectors on the ThinkPad docking stations This section introduces the locations of controls and connectors on the ThinkPad docking stations.

Copyright Lenovo 2013, 2016 99

ThinkPad Basic Dock

Front view

1 Power button: Press the power button to turn on or turn off the computer .

2 Eject button: Press the eject button to release the computer from the docking station.

3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.

4 Docking station connector: Used to attach your computer.

Rear view

1 Always-On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode.

2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0.

3 USB 3.0 connector: Used to connect devices that are compatible with USB 3.0.

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4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.

Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.

5 ac power connector: Used to connect the ac power adapter.

6 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.

7 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.

ThinkPad Pro Dock

Front view

1 Power button: Press the power button to turn on or turn off the computer.

2 Key lock indicator: This indicator turns on when the system lock key is in the locked position.

3 Docking status indicator: This indicator turns on when your computer is docked.

4 Eject button: Press the eject button to release the computer from the docking station.

5 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.

6 Docking station connector: Used to attach your computer.

7 System lock: Use the system lock key to lock the eject button. When the system lock key is in the locked position, the eject button of the docking station is locked; you cannot attach or remove your computer.

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Rear view

1 Always-On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode.

2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0.

3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.

Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.

5 ac power connector: Used to connect the ac power adapter.

6 DisplayPort connector: Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector.

7 DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection.

Note: The DVI connector provides a digital interface only. This connector can only be used with a computer that supports DVI connection.

8 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.

9 Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

10 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.

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ThinkPad Ultra Dock

Front view

1 Power button: Press the power button to turn on or turn off the computer.

2 Key lock indicator: This indicator turns on when the system lock key is in the locked position.

3 Docking status indicator: This indicator turns on when your computer is docked.

4 Eject button: Press the eject button to release the computer from the docking station.

5 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.

6 Docking station connector: Used to attach your computer.

7 System lock: Use the system lock key to lock the eject button. When the system lock key is in the locked position, the eject button of the docking station is locked; you cannot attach or remove your computer.

Rear view

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1 Always-On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode.

2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0.

3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.

Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.

5 ac power connector: Used to connect the ac power adapter.

6 DisplayPort connectors: Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector.

7 HDMI connector: Used to connect a high-definition television.

8 DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection.

Note: The DVI connector provides a digital interface only. This connector can only be used with a computer that supports DVI connection.

9 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.

10 Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

11 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.

Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following:

Note: The ThinkPad Basic Dock does not have the system lock.

1. Disconnect all cables and devices from the computer.

2. Ensure that the system lock key is turned to the unlocked position (horizontal).

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3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click 1 . Then turn the system lock key to the locked position 2 .

4. Check the docking status indicator. If the docking status indicator is not turned on, it indicates that your computer is not correctly attached to the docking station. Check the ac power adapter of the docking station, or disconnect and reattach the ac power adapter.

Note: If you attach your computer to a docking station, but not connect the ac power adapter of the docking station to the ac power connector, your computer will enter battery mode.

Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station, do the following:

Note: The ThinkPad Basic Dock does not have the system lock.

1. Disconnect all cables and devices from the computer.

2. Ensure that the system lock key is turned to the unlocked position (horizontal).

Chapter 7. Enhancing your computer 105

3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it.

Connecting external displays to a docking station You can connect multiple external displays to a supported ThinkPad docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the displays to appropriate connectors.

Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays as shown will not work.

ThinkPad Pro Dock

106 User Guide

ThinkPad Ultra Dock

For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

When the computer display is off:

When the computer display is on:

Security features The system lock key has two positions as shown in the drawing.

The security feature is different when the key is in different positions:

Chapter 7. Enhancing your computer 107

When the key is in the locked position (position 1), the eject button of the docking station is locked, and you cannot remove your computer. The key lock indicator is on when the eject button is locked.

When the key is in the unlocked position (position 2), the eject button of the docking station is unlocked, and you can remove your computer. The key lock indicator is off when the eject button is unlocked.

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Chapter 8. Advanced configuration

This chapter provides the following information to help you configure the computer:

Installing a new operating system on page 109

Installing device drivers on page 111

Using the ThinkPad Setup program on page 111

Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.

Installing the Windows 7 operating system Before you start, print these instructions.

Attention:

The process of installing a new operating system deletes all the data on your hard disk drive or solid-state drive, including the data that were stored in a hidden folder.

If your computer is equipped with both a hard disk drive and an M.2 solid-state drive, do not use the M.2 solid-state drive as a bootable device. The M.2 solid-state drive is used for cache function and to support the Intel Rapid Start Technology.

To install the Windows 7 operating system, do the following:

1. Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device.

The supplement files for the Windows 7 operating system are in the C:\SWTOOLS\OSFIXES directory.

The device drivers are in the C:\SWTOOLS\DRIVERS directory.

The preinstalled programs are in the C:\SWTOOLS\APPS directory.

2. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

3. Select Startup UEFI/Legacy Boot. Then do one of the following:

To install the Windows 7 (32-bit) operating system, select Legacy Only or Both.

To install the Windows 7 (64-bit) operating system in Legacy mode, select Legacy Only.

To install the Windows 7 (64-bit) operating system in UEFI mode, select UEFI Only.

4. Press the F10 key to exit the ThinkPad Setup program.

5. Insert the Windows 7 operating system installation DVD into the optical drive, and restart the computer.

6. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system.

7. Install the device drivers. See Installing device drivers on page 111.

8. Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\ directory. For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/

9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support

Copyright Lenovo 2013, 2016 109

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly.

When you install the Windows 7 operating system, you might need one of the following country or region codes:

Country or region Code Country or region Code

China SC Netherlands NL

Denmark DK Norway NO

Finland FI Spain SP

France FR Sweden SV

Germany GR Taiwan and Hong Kong TC

Italy IT United States US

Japan JP

Installing the Windows 8 or Windows 8.1 operating system Before you start, print these instructions.

Attention:

The process of installing a new operating system deletes all the data on your internal storage drive, including the data that were stored in a hidden folder.

If your computer is equipped with both a hard disk drive and an M.2 solid-state drive, do not use the M.2 solid-state drive as a bootable device. The M.2 solid-state drive is used for cache function and to support the Intel Rapid Start Technology.

To install the Windows 8 or Windows 8.1 operating system, do the following:

1. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

2. Select Startup Boot to display the Boot Priority Order submenu.

3. Select the drive that contains the operating system installation program, for example USB HDD.

4. Press the F10 key to exit the ThinkPad Setup program.

5. Connect the drive that contains the operating system installation program to the computer, and restart the computer.

6. Install the device drivers and necessary programs. See Installing device drivers on page 111.

7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches.

8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see Lenovo programs on page 14.

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly.

When you install the Windows 8, Windows 8.1, or Windows 10 operating system, you might need one of the following country or region codes:

Country or region Code Country or region Code

China SC Netherlands NL

Denmark DK Norway NO

110 User Guide

Finland FI Spain SP

France FR Sweden SV

Germany GR Taiwan and Hong Kong TC

Italy IT United States US

Japan JP

Installing device drivers Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to install or update the corresponding device driver. For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need to download and install the USB 3.0 driver.

To download the latest device drivers, do the following:

1. Go to http://www.lenovo.com/ThinkPadDrivers.

2. Select your product name to view all the device drivers for your computer.

3. Select the device drivers you that you need, and follow the instructions on the screen.

Attention: Do not download the device drivers from the Windows Update Web. Always download the device drivers from: http://www.lenovo.com/ThinkPadDrivers

If you use the Windows 7 operating system, you also can find the device drivers in the C:\SWTOOLS\DRIVERS directory on your hard disk drive or solid-state drive. For more information, see Reinstalling preinstalled programs and device drivers on page 67.

Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS.

To configure the BIOS of your computer, do the following:

1. Restart the computer. When the ThinkPad logo is displayed, press F1. The ThinkPad Setup program starts.

If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password. For more information, refer to Using passwords on page 51.

2. Use the cursor keys to select a tab; or use the cursor keys to locate an item and press Enter to select it. Then a submenu is displayed.

Note: Some menu items are displayed only if the computer supports the corresponding features.

3. Set the value of an item by doing one of the following:

Press the F6 key to change to a higher value.

Press the F5 key to change to a lower value.

Note: Default values are in boldface.

4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu.

5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.

Chapter 8. Advanced configuration 111

Note: You can press the F9 key to restore to the default settings.

Main menu When you enter the ThinkPad Setup program, you will first see the Main menu as follows:

UEFI BIOS Version

UEFI BIOS Date (Year-Month-Day)

Embedded Controller Version

ME Firmware Version

Machine Type Model

System-unit serial number

System board serial number

Asset Tag

CPU Type

CPU Speed

Installed memory

UUID

MAC address (Internal LAN)

Preinstalled OS License

UEFI Secure Boot

Config menu To change the configuration of your computer, select the Config tab from the ThinkPad Setup menu.

The following table lists the Config menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

Table 2. Config menu items

Menu item Submenu item Selection Comments

Wake On LAN Disabled

AC Only

AC and Battery

Enable the computer to power on when the Ethernet controller receives a magic packet (a special network message).

If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached.

If you select AC and Battery, Wake on LAN is enabled with any power sources.

Notes:

Network

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Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

The magic packet type Wake on LAN requires ac power.

The Wake on LAN function does not work when a hard disk password is set.

Ethernet LAN Option ROM

(for Legacy Only boot mode or Both with Legacy first)

Disabled

Enabled

Loads the Ethernet LAN Option ROM to enable startup from an integrated network device.

UEFI IPv4 Network Stack

(for UEFI Only boot mode or Both with UEFI first)

Disabled

Enabled

Enable or disable Internet Protocol Version 4 (IPv4) network stack for the UEFI environment.

UEFI IPv6 Network Stack

(for UEFI Only boot mode or Both with UEFI first)

Disabled

Enabled

Enable or disable Internet Protocol Version 6 (IPv6) network stack for UEFI environment.

UEFI PXE Boot Priority

(for Both with UEFI first boot mode, and IPv6 and IPv4 stacks are both enabled.)

IPv6 First

IPv4 First

Select network stack priority for UEFI PXE boot.

USB UEFI BIOS Support Disabled

Enabled

Enables or disables boot support for USB storage devices.

Always-On USB Disabled

Enabled

If you select Enabled, the external USB devices can be charged through USB connectors even when the computer is in low-power mode (sleep, hibernate, or power-off).

Always-On USB - Charge in Battery Mode

Disabled

Enabled

If you select Enabled, external USB devices can be charged through USB connectors even when the system is in sleep or hibernation, or is power-off mode and in battery operation.

USB

USB 3.0 Mode Disabled

Enabled

Auto

Set the USB 3.0 controller mode for the ports shared between USB 2.0 and USB 3.0 controllers.

If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors.

Chapter 8. Advanced configuration 113

Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system.

If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors.

TrackPoint Disabled

Enabled

Enable or disable the built-in TrackPoint pointing device.

Note: If you want to use an external mouse, select Disabled.

Trackpad Disabled

Enabled

Enable or disable the built-in trackpad.

Note: If you want to use an external mouse, select Disabled.

Fn and Ctrl Key swap Disabled

Enabled

Enable exchanges of Fn and Ctrl key action at the bottom-left of the keyboard.

Disabled: Fn key and Ctrl key behavior is as printed on the keyboard.

Enabled: Fn key works as Ctrl key. Ctrl key works as Fn key.

F1F12 as primary function Disabled

Enabled

Enable the F1-F12 function or the special function printed as an icon on each key as the primary function.

Enabled: Executes the F1-F12 function.

Disabled: Executes the special function.

To temporarily switch the above two options, press Fn+Esc to enable FnLock. The FnLock indicator is on when FnLock is enabled.

Keyboard/Mouse

Fn Sticky key Disabled

Enabled

When the option is enabled, you can press the Fn key to keep it in a pressed

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Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

condition; then press the desired function key. The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again.

Boot Display Device ThinkPad LCD

Analog (VGA)

Digital on ThinkPad

Display on Dock

Select the display device that is to be activated at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup.

Digital on ThinkPad is the Mini DisplayPort connector on your computer.

Display on dock is DisplayPort, DVI, or VGA connector on a docking station.

Video mode on dock Standard

Advanced

In Standard mode, the Integrated Graphics turns on dock displays.

In Advanced mode, the Discrete Graphics turns on dock displays.

Display

Discrete GFX Perf Mode Balanced

High performance

Balanced: This is a mode to manage system thermal and discrete graphics performance in balance.

High Performance: This is a mode to have highest discrete graphics performance.

Intel SpeedStep

technology Disabled

Enabled

Mode for AC

Maximum Performance

Battery Optimized

Mode for Battery

Maximum Performance

Battery Optimized

Select the mode of Intel SpeedStep technology at runtime.

Maximum Performance: Always the highest speed

Battery Optimized: Always the lowest speed

Disabled: The highest speed, and runtime is not supported.

Adaptive Thermal Management

Scheme for AC

Maximize Performance

Select a thermal management scheme to use.

Power

Chapter 8. Advanced configuration 115

Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

Balanced

Scheme for Battery

Maximize Performance

Balanced

Maximize Performance: Reduce microprocessor throttling.

Balanced: Balance sound, temperature, and performance.

Note: Each scheme affects fan sound, temperature, and performance.

Optical Drive Speed High Performance

Normal

Silent

Set the speed of the optical drive to the desired performance.

CPU Power Management Disabled

Enabled

Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no computer activities. Normally, it is not necessary to change the setting.

Express Card Speed Generation 1

Automatic

Set the transfer speed of the ExpressCard to the desired level of performance. The Automatic option enables the ExpressCard to specify the transfer speed it supports.

PCI Express Power Management

Disabled

Enabled

Enable or disable a feature that automatically adjusts power management when there is no PCI Express activity.

Normally, it is not necessary to change the setting.

Power On with AC Attach Disabled

Enabled

Enable or disable the feature that powers on the system when the ac power adapter is attached.

If you select Enabled, the system is powered on when the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation.

If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached.

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Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

Intel Rapid Start Technology Disabled

Enabled

Enter after:

Immediately

1 minute

2 minutes

5 minutes

10 minutes

15 minutes

30 minutes

1 hour

2 hours

3 hours

To use this feature, a special partition on the solid-state drive is required.

When enabled, the computer enters a lower power state after the specified time in sleep state. And it takes only seconds to resume normal operation.

Password Beep Disabled

Enabled

Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password. Different beeps will sound when the entered password matches or does not match the configured password.

Beep and Alarm

Keyboard Beep Disabled

Enabled

Enable this option to have a beep sound when unmanageable key combination are pressed.

Serial ATA (SATA) SATA Controller Mode Option

AHCI

RAID (for RAID models only)

For RAID models, the option RAID is enabled by default.

Core Multi-Processing Disabled

Enabled

Select Enabled to enable additional execution core units within a CPU.

Select Disabled to enable only one execution core unit within a CPU.

CPU

Intel Hyper-Threading Technology

Disabled

Enabled

Select Enabled to enable additional CPU threads. These Threads appear as additional processors but share some resources with the other threads within a CPU.

Select Disabled to enable only one threads within each execution core unit.

Chapter 8. Advanced configuration 117

Table 2. Config menu items (continued)

Menu item Submenu item Selection Comments

Intel AMT Control Disabled

Enabled

Permanently Disabled

If you select Enabled, Intel Active Management Technology (AMT) is configured and additional setup items are provided in Management Engine BIOS Extension (MEBx) Setup.

If you select Permanently Disabled, you will never be able to enable it again. Be cautious when you want to use this option.

Note: You can enter the MEBx Setup menu by pressing the Ctrl+P key combination in the Startup Interrupt Menu window. To display the Startup Interrupt Menu window, press the black button or Enter key during the power-on self-test (POST).

CIRA Timeout 0-255

Note: The default value is 60 seconds.

Set the timeout option for CIRA connection to be established. Selectable second values are from 1 to 254.

If you select 0, use 60 seconds as the default timeout value.

If you select 255, the waiting time for establishing a connection is unlimited.

Intel AMT

Console Type PC-ANSI

VT100

VT100+

VT-UTF8

Select the console type for AMT.

Note: This console type should match the Intel AMT remote console.

Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following:

1. Use the cursor keys to select System Date or System Time.

2. Type a date or time.

Security menu To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.

118 User Guide

The following table lists the Security menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

Table 3. Security menu items

Menu item Submenu item Selection Comments

Hardware Password Manager

Disabled

Enabled

Manage your power-on password, supervisor password, and your hard disk passwords.

Supervisor Password Disabled

Enabled

Refer to Supervisor password on page 52.

Lock UEFI BIOS Settings Disabled

Enabled

Enable or disable the function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor password. By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change items in the ThinkPad Setup program.

Password at unattended boot

Disabled

Enabled

If you select and enable Password at unattended boot, a password prompt is displayed when the computer is turned on, from either a power-off state or hibernation state. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system.

Password at restart Disabled

Enabled

If you select and enable Password at restart, a password prompt is displayed when you restart the computer. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized

Password

Chapter 8. Advanced configuration 119

Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

access, set the user authentication on the operating system.

Set Minimum Length Disabled

x characters (4x12)

Specify a minimum length for the power-on password and hard disk password. By default, this is set to Disabled. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length.

Power-On Password Disabled

Enabled

Refer to Power-on password on page 51.

Hard Disk1 Password Disabled

Enabled

Refer to Hard disk passwords on page 53.

Predesktop Authentication Disabled

Enabled

Enable or disable fingerprint authentication before the operating system is loaded.

Reader Priority External Internal

Internal Only

If External Internal is selected, an external fingerprint reader is used if attached. Otherwise, an internal fingerprint reader is used. If Internal Only is selected, an internal fingerprint reader is used.

Security Mode Normal

High

If fingerprint authentication fails, you still can start the computer by entering a password. If you have selected Normal, enter a power-on password or a supervisor password; if you have selected High, enter a supervisor password.

Password Authentication Disabled

Enabled

Enable or disable password authentication. This item is available when high security mode is selected.

Fingerprint

Reset Fingerprint Data Enter This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state. As a result, any power-on security features previously enabled will not be able to work until they are re-enabled in the fingerprint software.

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Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

Flash BIOS Updating by End-Users

Disabled

Enabled

If you select Enabled, all users can update the UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.

UEFI BIOS Update Option

Secure RollBack Prevention Disabled

Enabled

If you select Disabled, you can flash the older version UEFI BIOS.

Security Chip Active

Inactive

Disabled

If you select Active, the security chip is functional. If you select Inactive, the Security Chip option is visible, but the security chip is not functional. If you select Disabled, the Security Chip option is hidden and the security chip is not functional.

Security Reporting Options This option is available when Security Chip is active. It is used to enable or disable the following Security Reporting Options:

BIOS ROM String Reporting (Windows 7) or UEFI ROM String Reporting (Windows 8 and Windows 8.1): BIOS text string

CMOS Reporting: CMOS data

NVRAM Reporting: Security data stored in the Asset ID

SMBIOS Reporting: SMBIOS data

Clear Security Chip Enter Clear the encryption key.

Note: This item is displayed only if you have selected Active for the Security Chip option.

Intel TXT Feature Disabled

Enabled

Enable or disable the Intel Trusted Execution Technology.

Note: This item is displayed only if you have selected Active for the Security Chip option.

Security

Chapter 8. Advanced configuration 121

Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

Physical Presence for Provisioning

Disabled

Enabled

Enable or disable the confirmation message when you change the settings of the security chip.

Physical Presence for Clear Disabled

Enabled

Enable or disable the confirmation message when you clear the security chip.

Memory Protection Execution Prevention Disabled

Enabled

Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed. If the Data Execution Prevention feature can be used with your operating system, then by selecting Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting.

Intel Virtualization Technology

Disabled

Enabled

If you select Enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Virtualization Technology.

Virtualization

Intel VT-d Feature Disabled

Enabled

Intel VT-d is Intel Virtualization Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization.

Ethernet LAN Disabled

Enabled

If you select Enabled, you can use the Ethernet LAN device.

Wireless LAN Disabled

Enabled

If you select Enabled, you can use wireless LAN devices.

Wireless WAN Disabled

Enabled

If you select Enabled, you can use wireless WAN devices.

Bluetooth Disabled

Enabled

If you select Enabled, you can use Bluetooth devices.

USB Port Disabled

Enabled

If you select Enabled, you can use USB connectors.

I/O Port Access

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Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

Ultrabay (HDD/Optical) Disabled

Enabled

If you select Enabled, you can use the Ultrabay device.

Memory Card Slot Disabled

Enabled

If you select Enabled, you can use the memory card slots.

Smart Card Slot Disabled

Enabled

If you select Enabled, you can use the smart card slots.

Integrated Camera Disabled

Enabled

If you select Enabled, you can use the integrated camera.

Microphone Disabled

Enabled

If you select Enabled, you can use the microphones (internal, external, or line-in).

Fingerprint Reader Disabled

Enabled

If you select Enabled, you can use the fingerprint reader.

NFC Device Disabled

Enabled

If you select Enabled, you can use the NFC device.

ExpressCard Slot Disabled

Enabled

If you select Enabled, you can use the ExpressCard slot.

Thunderbolt Disabled

Enabled

If you select Enabled, you can use the Thunderbolt connector.

Internal Device Access Bottom Cover Tamper Detection

Disabled

Enabled

Enable or disable the tamper detection. If tamper is detected, Supervisor Password is required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled.

Intel AT Module Activation Disabled

Enabled

Permanently Disabled

Enable or disable the UEFI BIOS interface to activate the Intel AT module, which is an optional anti-theft service from Intel.

Note: If you set the Intel AT module activation to Permanently Disabled, you will be unable to enable this setting again.

Intel AT Suspend Enter This option is displayed only when the anti-theft function is activated.

Anti-Theft

Chapter 8. Advanced configuration 123

Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

The Intel anti-theft suspend screen will be displayed at next boot to enter the suspend mode.

Computrace Disabled

Enabled

Permanently Disabled

Enable or disable the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from Absolute Software.

Note: If you set the computrace module activation to Permanently Disabled, you will be unable to enable this setting again.

Secure Boot Disabled

Enabled

Enable or disable the UEFI Secure Boot feature. Select Enable to prevent unauthorized operating systems from running at boot time. Select Disabled to allow any operating systems to run at boot time.

Windows 8 and Windows 8.1 operating systems require this feature to be enabled.

Platform Mode Setup Mode

User Mode

Specify the system operating mode.

Secure Boot Mode Standard Mode

Custom Mode

Specify the system operating mode.

Reset to Setup Mode Yes

No

This option is used to clear the current platform key and put the system into Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot mode will be set to Custom Mode.

Secure Boot

Restore Factory keys Yes

No

This option is used to restore all keys and certificates in Secure Boot databases to factory defaults. Any customized Secure Boot settings will be erased, and the default platform key will be re-established along with

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Table 3. Security menu items (continued)

Menu item Submenu item Selection Comments

the original signature databases including certificate for Windows 8, Windows 8.1, and Windows 10 operating systems.

Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu.

Attention:

After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten.

If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence.

To change the startup sequence temporarily so that the computer starts from a desired drive, do the following:

1. Restart the computer. When the ThinkPad logo is displayed, press the F12 key.

2. Select the device that you want the computer to start from.

Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.

The following table lists the Startup menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Note: Some items are displayed on the menu only if the computer supports the corresponding features.

Table 4. Startup menu items

Menu item Selection Comments

Boot Select the boot device when you press the power button to turn on the computer.

Network Boot Select the boot device when the computer wakes from LAN. If Wake On LAN is enabled, a network administrator can turn on all of the computers in a LAN remotely by use of network management software.

UEFI/Legacy Boot Both

UEFI/Legacy Boot Priority

UEFI First

Legacy First

UEFI Only

Legacy Only

CSM Support (for UEFI Only)

Yes

Select system boot capability.

Both: Select priority of boot options between UEFI and Legacy.

UEFI Only: The computer will start from the UEFI-enabled operating system.

Legacy Only: The computer will boot from any operating system other than the UEFI-enabled one.

Note: If you select UEFI Only, the computer cannot start from the

Chapter 8. Advanced configuration 125

Table 4. Startup menu items (continued)

Menu item Selection Comments

No bootable devices that do not have the UEFI-enabled operating system.

Compatibility Support Module (CSM) is required for starting the legacy operating system. If you select UEFI Only, CSM Support is selectable. For Both or Legacy Onlymode, CSM Support is not selectable.

Boot Mode Quick

Diagnostics

Screen during the POST:

Quick: The ThinkPad Logo screen is displayed.

Diagnostics: Test messages are displayed.

Note: You can also enter Diagnostic mode by pressing Esc during POST.

Option Key Display Disabled

Enabled

If you select Disabled, then the message To interrupt normal startup, press Enter is not displayed during the POST.

Boot Device List F12 Option Disabled

Enabled

If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed.

Boot Order Lock Disabled

Enabled

If you select Disabled, your computer will boot using the default priority. If you select Enabled, your computer will boot using the priority you have customized.

Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu.

The following submenu items are displayed:

Exit Saving Changes: Save the changes and restart the computer.

Exit Discarding Changes: Discard the changes and restart the computer.

Load Setup Defaults: Restore to the factory default settings.

Note: Enable OS Optimized Defaults to meet the Windows 8, Windows 8.1, or Windows 10 certification requirements. When you change this setting, some other settings are changed automatically, such as CSM Support, UEFI/Legacy Boot, Secure Boot, and Secure RollBack Prevention.

Discard Changes: Discard the changes.

Save Changes: Save the changes.

Updating your system UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs.

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You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS.

For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers

Using system management This topic is primarily intended for the network administrators.

Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives.

This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.

Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.

Desktop Management Interface

The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.6.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.

Preboot eXecution Environment

The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server.

Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.

Wake on LAN

The network administrator can turn on a computer from a management console by using the Wake on LAN feature.

When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. It saves time and increases productivity.

Note: If the computer is turned on through Wake on LAN, the computer starts follow the Network Boot sequence.

Asset ID EEPROM

The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components. It also includes a number of blank fields where you can record information about the end users in your network.

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Setting management features To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program:

Wake on LAN

Network Boot sequence

Flash update

Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program.

Enabling or disabling the Wake on LAN feature

When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program.

To enable or disable the Wake on LAN feature, do the following:

1. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

2. Select Config Network. The Network submenu is displayed.

3. Select a corresponding option for the Wake on LAN feature.

4. Press the F10 key to save and exit.

Defining a Network Boot sequence

When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu.

To define a Network Boot sequence, do the following:

1. Start the ThinkPad Setup program. See Using the ThinkPad Setup program on page 111.

2. Select Startup Network Boot. The boot device list is displayed.

3. Select a boot device to make it as the top boot priority.

4. Press the F10 key to save and exit.

Note: You can press the F9 key to restore to the factory default settings.

Checking the requirements for flash updates

A network administrator can update the programs on your computer from a management console, if the following requirements are met:

The computer must be started over LAN.

The computer must be engaged in the Preboot eXecution Environment (PXE).

A network-management program must be installed on the computer of the network administrator.

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Chapter 9. Preventing problems

An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.

General tips for preventing problems on page 129

Making sure device drivers are current on page 130

Taking care of your computer on page 131

General tips for preventing problems If your computer is equipped with both a hard disk drive and an M.2 solid-state drive, you are not

recommended to use the M.2 solid-state drive as a bootable device. The M.2 solid-state drive is designed and developed for cache function purpose only. If you use the M.2 solid-state drive as a bootable device, its reliability is not guaranteed.

Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, the Windows operating system will slow down and might produce errors.

To check the hard disk drive capacity, do the following:

Windows 7: Click Start Computer.

Windows 8 and Windows 8.1: Open the File Explorer and click Computer.

Windows 10: Open the File Explorer and click This PC.

Empty your recycle bin on a regular basis.

Use disk defragment tool regularly on your hard disk drive to improve data seek and read times.

To free up disk space, uninstall unused application programs.

Note: You also might want to look for program duplication or overlapping versions.

Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

Back up your data at least once a week. If critical data is present, it is a good idea to perform a daily backup operation. Lenovo has many backup options available for your computer. Rewritable optical drives are available for most machines and are easily installed.

Schedule system restore operations to take a system snapshot periodically. For more information about system restore, see Chapter 5 Recovery overview on page 63.

Update device drivers and the UEFI BIOS when needed.

Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions.

Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues you have experienced, and how you resolved the minor issues.

If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine, the following tips might help along the way:

Remove all external devices such as the printer, keyboard, and so on.

Make sure that your battery is charged and your computer has the ac power connected.

Access ThinkPad Setup and load the default settings.

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Restart the computer and start the recovery operation.

If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so.

For suspected hard disk drive issues, refer to Diagnosing problems on page 135 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest. Run the test and record any messages or error codes. If the test returns any failing error codes or messages, call the Customer Support Center with the codes or messages and the computer in front of you. A technician will assist you further.

If required, you can find the contact information about the Customer Support Center for your country or region at http://www.lenovo.com/support/phone. When calling the Customer Support Center, make sure that you have your machine model type, serial number, and the computer in front of you. Also, if the computer is producing error codes, it is helpful to have the error screen on or the messages written down.

Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a new component, the operating system needs to be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.

Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption and might not perform correctly if corruption occurs.

It is not always necessary to download the latest drivers. However, you should download the latest driver for a component if you notice poor performance from that component or if you added a new component. This might eliminate the driver as the potential cause of a problem.

Getting the latest drivers from the Web site

You can download and install updated device drivers from the Lenovo Support Web site by doing the following:

1. Go to http://www.lenovo.com/ThinkPadDrivers.

2. Select the entry for your computer and then follow the instructions on the screen to download and install necessary software.

Getting the latest drivers using System Update

The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the operating system to determine what updates are available for your computer. The System Update program then displays a list of update packages and categorizes each update as critical, recommended, or optional to help you understand the importance. You have complete control of which updates to download and install. After you select the update packages you want, the System Update program automatically downloads and installs the updates without any further intervention from you.

The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals. You also can predefine scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you.

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For more information about how to use the System Update program, refer to the help information system of the program.

Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

Be careful about where and how you work

Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.

Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (more than 13 cm or 5 inches).

Avoid subjecting your computer to extreme temperatures (below 5C/41F or above 35C/95F).

Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a computer is close to such an appliance, and is exposed for an extended time to air containing negative ions, it might become electrostatically charged. Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer, or through connectors on I/O devices connected to the computer. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from your body or clothing to the computer, it poses the same risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer close to an appliance that can produce negative ions, give special attention to the following:

Avoid directly exposing your computer to the air from an appliance that can produce negative ions.

Keep your computer and peripherals as far as possible from such an appliance.

Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Note: Not all such appliances cause a significant electrostatic charge.

Be gentle with your computer

Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees. Do not open the display beyond 180 degrees, as this might damage the computer hinge.

Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter plug.

Carrying your computer properly

Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables.

When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.

Handle storage media and drives properly

If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray.

Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray.

On your computer, use only optical drives designed for use with the Serial Ultrabay Enhanced bay.

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When installing the hard disk drive, solid-state drive, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device.

Turn off your computer before you replace the hard disk drive or solid-state drive.

After you replace the primary hard disk drive or solid-state drive, reattach the cover of the drive slot.

Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used.

Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the device.

Note: Not all listed devices are included in your computer.

ExpressCard

Memory card, such as an SD card, SDHC card, SDXC card, and a MultiMediaCard

Memory module

Smart card

When transferring data to or from a flash media card, such as an SD card, do not put your computer in sleep or hibernation mode before the data transfer is complete; otherwise, your data could become damaged.

Taking care when setting passwords

Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, hard disk drive, or solid-state drive.

Taking care of the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

Scratching the surface of the fingerprint reader with a hard, pointed object.

Scraping the surface of the fingerprint reader with your fingernail or anything hard.

Using or touching the fingerprint reader with a dirty finger.

If you notice any of the following conditions, gently clean the surface of the fingerprint reader with a dry, soft, lint-free cloth:

The surface of the fingerprint reader is dirty or stained.

The surface of the fingerprint reader is wet.

The fingerprint reader often fails to enroll or authenticate your fingerprint.

Registering your computer

Register your ThinkPad computer with Lenovo at http://www.lenovo.com/register. For more information, see Registering your computer on page 17.

Be sure not to modify your computer

Only an authorized ThinkPad repair technician should disassemble and repair your computer.

Do not modify or tape the latches to keep the display open or closed.

Cleaning the cover of your computer Occasionally clean your computer by doing the following:

1. Prepare a mixture of a gentle kitchen-use detergent. The detergent must not contain abrasive powder or strong chemicals such as acid or alkaline. Use five parts water to one part detergent.

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2. Absorb the diluted detergent into a sponge.

3. Squeeze excess liquid from the sponge.

4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.

5. Wipe the surface to remove the detergent.

6. Rinse the sponge with clean running water.

7. Wipe the cover with the clean sponge.

8. Wipe the surface again with a dry, soft, lint-free cloth.

9. Wait for the surface to dry completely and remove any fibers from the cloth.

Cleaning your computer keyboard

To clean the computer keyboard, do the following:

1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.

Note: Avoid spraying cleaner directly onto the keyboard.

2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys.

3. Allow to dry.

4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer.

Cleaning your computer display

To clean the computer display, do the following:

1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.

2. Wipe or dust the stain gently with a soft, dry cloth.

3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities.

Note: Avoid spraying cleaner directly onto the keyboard.

4. Wring out as much of the liquid as you can.

5. Wipe the display again; do not let any liquid drip into the computer.

6. Be sure to dry the display before closing it.

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Chapter 10. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

Diagnosing problems on page 135

Troubleshooting on page 135

Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them.

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.

Notes:

The Lenovo Solution Center program also is available for downloaded at: http://www.lenovo.com/diags

If you are using other Windows operating system rather than Windows 7, Windows 8, Windows 8.1, or Windows 10, you can find the latest information about diagnostics for your computer at: http://www.lenovo.com/diagnose

When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the hard disk drive to the factory default state. For more information, see Performing backup and recovery operations on page 64.

To run the Lenovo Solution Center program, see Accessing Lenovo programs on page 14.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

Troubleshooting If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on. When you experience a problem, refer to the corresponding sections in this topic to try to solve the problem by yourself.

Computer stops responding Print these instructions now and keep it with your computer for reference later.

If your computer is completely unresponsive (you cannot use the ThinkPad pointing device or the keyboard), do the following:

1. Press and hold the power button until the computer turns off. After the computer is turned off, restart the computer by pressing the power button. If the computer does not turn on, continue with step 2.

Note: Do not remove the battery and the ac power adapter to reset the computer.

Copyright Lenovo 2013, 2016 135

2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer does not turn back on, continue with step 3.

Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn the computer off. Once the computer is off, reattach the battery and restart the computer. If the computer does not start with the battery reattached, remove the battery and again start with step 2. If the computer starts with ac power but does not start when the battery is attached, call the Customer Support Center for support.

3. While the computer is off, remove all sources of power (battery and the ac power adapter). Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.

Note: The following steps involve removing static sensitive components from your computer. Make sure that you are properly grounded and remove all sources of power attached to the computer. If you are uncomfortable or unsure about removing components, call the Customer Support Center for assistance.

4. While the computer is off, remove all sources of power and external hardware. Remove any non-original memory module added to your computer. After removing the extra memory module and reinstalling the original memory module, repeat step 2. If the computer still does not turn on, consult the user manual for other customer-replaceable components that are attached to your computer.

If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist will assist you.

Spills on the keyboard With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially causing irreparable damage to your computer.

If you spill something on your computer:

Attention: Be sure that no liquid creates a short circuit between you and the ac power adapter (if in use). Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

1. Carefully unplug the ac power adapter immediately.

2. Turn off the computer immediately. If the computer does not turn off, remove the battery. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

3. Wait until you are certain that all the liquid is dry before turning on your computer.

Note: If you want to replace your keyboard, you can purchase a new one.

Error messages Message: 0177: Bad SVP data, stop POST task.

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced.

Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced.

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Message: 0187: EAIA data access error.

Solution: The access to EEPROM is failed. Have the computer serviced.

Message: 0188: Invalid RFID Serialization Information Area.

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced.

Message: 0189: Invalid RFID configuration information area.

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced.

Message: 0190: Critical low-battery error.

Solution: The computer turns off, because the battery is low. Connect the ac power adapter to the computer and charge the battery, or replace the battery with a fully charged one.

Message: 0191: System Security - Invalid remote change requested.

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup program.

Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup program.

Message: 1802: Unauthorized network card is plugged in.

Solution: The network card is not supported on this computer. Remove it.

Message: 1820: More than one external fingerprint readers are attached.

Solution: Power off and remove all but the reader that you set up within your main operating system.

Message: 2100: Detection error on HDD0 (Main HDD).

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

Message: 2101: Detection error on HDD1 (Ultrabay HDD)).

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

Message: 2102: Detection error on SSD2 (M.2)

Solution: The M.2 SSD device is not working. Have the M.2 SSD device serviced.

Message: 2110: Read error on HDD0 (Main HDD).

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

Message: 2111: Read error on HDD1 (Ultrabay HDD)

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

Message: 2112: Read error on SSD2 (M.2)

Solution: The M.2 SSD device is not working. Have the M.2 SSD device serviced.

Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the computer serviced.

Chapter 10. Troubleshooting computer problems 137

Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the computer serviced.

Message: Fan error

Solution: Cooling fan has failed. Turn off the computer immediately and have the computer serviced.

Message: Thermal sensing error

Solution: The thermal sensor is not functioning correctly. Turn off the computer immediately and have the computer serviced.

Errors without messages Problem: My screen keeps blanking when I do not want it to.

Solution: If you computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following:

1. Start Power Manager.

2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.

Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more. Then turn on the computer and listen again.

Solution: Make sure that:

The battery is installed correctly.

The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

The computer is turned on. (Press the power button again for confirmation.)

The brightness level of the screen is appropriately set.

If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.

If these items are correctly set, and the screen remains blank, have the computer serviced.

Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.

Solution: If you have modified a partition on your hard disk drive by using partition software, information about that partition, or the master boot record might have been destroyed.

1. Turn off the computer, and then turn it on again.

2. If you still see only the cursor on the screen, do the following:

If you have used the partition software, examine the partition on the hard disk drive by using the software, and recover the partition if required.

Use the recovery solutions to restore the system to the factory default state.

If the problem persists, have the computer serviced.

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do either of the following:

Touch the TrackPoint pointing device or the ThinkPad trackpad, or press a key to exit the screen saver.

Press the power button to resume the computer from sleep or hibernation mode.

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Beep errors Table 5. Beep errors

Problem Solution

One short beep, pause, three short beeps, pause, three more short beeps, and one short beep

Have the computer serviced.

Three short beeps, pause, one short beep, pause, one more short beep, and three short beeps

Turn off the computer and remove the device from the ExpressCard slot. If the beeps persist, have the computer serviced.

One long and two short beeps The video function has a problem. Have the computer serviced.

Four cycles of four short beeps Turn off the computer immediately and have the computer serviced.

Five short beeps The system board has a problem. Have the computer serviced.

Memory module problems Print these instructions now and keep the instructions with your computer for reference later.

If your memory module is not operating properly, check the following items:

1. Verify that the memory module is installed and seated correctly in your computer.

It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

2. Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST) error messages.

3. Verify that the latest UEFI BIOS for your model has been installed.

4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

5. Run diagnostic programs. See Diagnosing problems on page 135.

Networking problems The following are the most common networking problems:

Ethernet problems Problem: Your computer cannot connect to the network.

Solution: Make sure that:

The cable is installed correctly.

The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.

You are using the correct device driver. To install the correct driver, do the following:

1. Go to Control Panel and click Hardware and Sound Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Chapter 10. Troubleshooting computer problems 139

2. If the exclamation mark ! is displayed next to the adapter name under Network adapters, you might not be using the correct driver or the driver might have been disabled. To update the driver, right-click the highlighted adapter.

3. Click Update Driver Software, and then follow the instructions on the screen.

The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

Problem: The adapter stops working for no apparent reason.

Solution: The network driver files might be corrupt or missing. Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed.

Problem: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.

Solution:

Use Category 5 wiring and make sure that the network cable is securely connected.

Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

Problem: The Wake on LAN feature is not working.

Solution:

Make sure that Wake on LAN is enabled in ThinkPad Setup.

If it is, check with your LAN administrator for the necessary settings.

Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.

Solution:

Try another cable.

Make sure that the link partner is set to auto-negotiate.

Make sure that the switch is 802.3ab-compliant (gigabit over copper).

A wireless LAN problem Problem: I cannot connect to the network using the built-in wireless network card.

Solution: Make sure that:

The Airplane mode is off.

Your wireless LAN driver is the latest version.

Your computer is within range of a wireless access point.

The wireless radio is enabled.

Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system.

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For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.

A wireless WAN problem Problem: A message is displayed indicating that an unauthorized WAN card is installed.

Solution: The WAN card is not supported on this computer. Remove the WAN card.

Note: Some models do not have a wireless WAN card.

Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.

Problem: Sound does not come from the Bluetooth headset/headphones but comes from the local speaker even though the Bluetooth headset/headphones is connected using a Headset profile or AV profile.

Solution: Do the following:

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Go to Control Panel and click Hardware and Sound Sound Playback.

3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button.

4. Click OK to close the Sound window.

Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device.

Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.

Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices.

ThinkPad pointing device problems Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.

Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions:

When the computer is turned on

When the computer resumes normal operation

When the TrackPoint pointing device is kept pressed for a long time

When the temperature changes

Problem: The TrackPoint pointing device or ThinkPad trackpad does not work.

Solution: Ensure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the Mouse Properties window.

Keyboard problems Problem: All or some keys on the keyboard do not work.

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Solution: If an external numeric keypad is connected:

1. Turn off the computer.

2. Remove the external numeric keypad.

3. Turn on the computer and try using the keyboard again.

If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Ensure that you have seated the connectors correctly.

If the problem persists, ensure that the correct device driver is installed by doing the following:

1. Go to Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard.

3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly.

If keys on the keyboard still do not work, have the computer serviced.

Problem: All or some keys on the external numeric keypad do not work.

Solution: Make sure that the external numeric keypad is correctly connected to the computer.

Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, audio devices, and the optical drive.

Computer screen problems Problem: The screen is blank.

Solution: Do the following:

Press F7 to bring up the image.

If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press F6 to make the screen brighter.

If your computer is in sleep mode, press Fn to resume from the sleep mode.

If the problem persists, follow the solution for the following problem.

Problem: The screen is unreadable or distorted.

Solution: Make sure that:

The display device driver is installed correctly.

The screen resolution and color quality are correctly set.

The monitor type is correct.

To check these settings, do the following:

1. Right-click on the desktop, and click Personalize.

2. Click Display at the left.

3. Select Change display settings. Check whether the screen resolution is correctly set.

4. Do one of the following:

For Windows 7, Windows 8, and Windows 8.1: Click Advanced settings.

For Windows 10: Click Display adapter properties.

5. Click the Adapter tab. Ensure that the correct device driver name is shown in the adapter information window.

Note: The device driver name depends on the video chip that has been installed on your computer.

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6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and make sure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.

7. Click the Monitor tab. Ensure that the correct device driver name is shown in the adapter information window.

Note: The device driver name depends on the video chip that has been installed on your computer.

8. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and make sure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.

9. Click the Color Management tab. Check whether the color quality is correctly set, and ensure that the other information also is correct. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and ensure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.

Problem: Incorrect characters are displayed on the screen.

Solution: Did you install the operating system or program correctly? If they are installed and configured correctly, have the computer serviced.

Problem: The screen stays on even after you turn off your computer.

Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again.

Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.

External monitor problems Problem: The external monitor is blank.

Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following:

1. Connect the external monitor to another computer to make sure that it works.

2. Reconnect the external monitor to your computer.

3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported.

If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display.

If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.)

Problem: You cannot set a higher resolution than the present one on your external monitor.

Solution: Make sure that the monitor information is correct. If necessary, update the monitor driver. See Using an external display on page 37.

Problem: The screen is unreadable or distorted.

Solution: Make sure that:

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The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem.

Make sure that an appropriate refresh rate is selected by doing the following:

1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.

2. Turn on the external monitor and the computer.

3. Right-click on the desktop, and do one of the following:

For Windows 7, Windows 8, and Windows 8.1: Click Screen resolution.

For Windows 10: Click Display settings, show the displayed window in full screen, and then click Advanced display settings.

Note: If your computer cannot detect the external monitor, click the Detect button.

4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).

5. Do one of the following:

For Windows 7, Windows 8, and Windows 8.1: Click Advanced settings.

For Windows 10: Click Display adapter properties.

6. Click the Monitor tab.

7. Select the correct screen refresh rate.

Problem: Wrong characters are displayed on the screen.

Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external monitor serviced.

Problem: The Extend desktop function does not work.

Solution: Enable the Extend desktop function. See Choosing a display mode on page 38.

Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.

Solution: Change the resolution and the color depth to lower settings for the primary display. Refer to the solution to the above problem.

Problem: Display switching does not work.

Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location.

Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution.

Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the documentation that comes with the monitor.

Audio problems Problem: Wave or MIDI sound does not play correctly.

Solution: Make sure that the built-in audio device is configured correctly.

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1. Go to Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. Double-click Sound, video and game controllers.

5. Make sure that the following device is enabled and configured correctly.

Problem: Recordings made using the microphone input are not loud enough.

Solution: Make sure that the Microphone Boost function is turned on and set by doing the following:

1. Go to Control Panel.

2. Click Hardware and Sound.

3. Click Sound.

4. Click the Recording tab in the Sound window.

5. Select Microphone, and click the Properties button.

6. Click the Levels tab, and move the Microphone Boost slider upwards.

7. Click OK.

Note: For details about controlling volume, refer to your Windows online help.

Problem: A volume or balance slider cannot be moved.

Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.

Problem: The volume sliders do not stay in place when some audio applications are used.

Solution: It is normal for the sliders to change position when certain sound applications are used. The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves. An example is the Windows Media Player. Usually the application has sliders available to control the sound from within the program.

Problem: The balance slider cannot completely mute one channel.

Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel.

Problem: There is no volume control for MIDI sound in the Volume Mixer window.

Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control.

Problem: The sound cannot be turned off even if you set the Master volume control at minimum.

Solution: You still can hear some sound even though you have set the Master volume control at minimum. To turn off the sound completely, go to the Master volume control and select Mute speakers.

Problem: When you connect headphones to your computer while playing sound, a speaker does not produce sound.

Solution: Once the headphones are attached, the streaming is automatically redirected to it. If you want to listen to sound from the speakers again, be sure to set those speakers as the default device. For details, refer to the help information system for Realtek HD Audio Manager.

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Fingerprint reader problems Problem: The surface of the reader is dirty, stained, or wet.

Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.

Problem: The reader often fails to enroll or authenticate your fingerprint.

Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth.

For tips on how to maintain the fingerprint reader, refer to Maintaining the fingerprint reader.

Battery and power problems This topic contains instructions on troubleshooting battery and power problems.

Battery problems Problem: The battery pack cannot be fully charged in the standard charge time when the computer is

powered off.

Solution: The battery pack might be over-discharged. Do the following:

1. Turn off the computer.

2. Make sure that the over-discharged battery pack is in the computer.

3. Connect the ac power adapter to the computer and let it charge.

If a quick charger is available, use it to charge the over-discharged battery pack.

If the battery pack cannot be fully charged in 24 hours, use a new battery pack.

Problem: The computer shuts down before the battery status icon shows that the battery is empty, or the computer operates after the battery status icon shows that the battery is empty.

Solution: Discharge and recharge the battery pack.

Problem: The operating time for a fully charged battery pack is short.

Solution: Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack.

Problem: The computer does not operate with a fully charged battery pack.

Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

Problem: The battery pack cannot be charged.

Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area. Also the ac power indicator does not light up.

Solution: Do the following:

1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the ac power adapter, see Safety, Warranty, and Setup Guide that comes with your computer.

2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power adapter and remove the main battery.

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3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer.

4. If the power adapter icon still is not displayed in the Windows notification area, have the ac power adapter and your computer serviced.

Power problems Print these instructions now and keep it with your computer for reference later.

If your computer is getting no power at all, check the following items:

1. Verify the power button. The power button is illuminated whenever the computer is on.

2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet.

3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is firmly attached to the adapter brick and the computer.

4. Verify the ac power source is working by attaching another device to the outlet.

If your computer does not run on battery power, check the following items:

1. Remove and reinstall the battery to make sure that it is properly connected.

2. If the battery runs out of power, attach ac power adapter to recharge the battery.

3. If the battery is charged but the computer does not run, replace the battery with a new one.

A power button problem Problem: The system does not respond, and you cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the computer is still not reset, remove the ac power adapter and the battery.

Boot problems Print these instructions now and keep them with your computer for reference later.

If you receive an error message before the operating system loads, follow the appropriate corrective actions for power-on self-test (POST) error messages.

If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items:

1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message.

2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

Sleep and hibernation problems Problem: The computer enters sleep mode unexpectedly.

Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode.

Problem: The computer enters sleep mode immediately after the power-on self-test.

Solution: Ensure that:

The battery is charged.

The operating temperature is within the acceptable range. Refer to Operating environment on page 13.

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If the battery is charged and the temperature is within range, have the computer serviced.

Problem: A critical low-battery error occurs, and the computer immediately turns off.

Solution: The battery power is getting low. Plug the ac power adapter into an electrical outlet and connect the ac power adapter to the computer, or replace the battery with a charged one.

Problem: The computer display remains blank after you press Fn to return from sleep mode.

Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from the sleep mode. When resuming the computer from the sleep mode without attaching the external monitor or turning it on, and the computer display remains blank, press F7 to bring up the computer display.

Problem: The computer does not return from sleep mode, or the system status indicator blinks slowly and the computer does not work.

Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted. Check the system status indicator.

If the system status indicator blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn.

If the system status indicator is off, your computer is in power-off state or hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation.

If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery.

Problem: Your computer does not enter sleep or hibernation mode.

Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode.

If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

Problem: The battery discharges slightly while the computer is in hibernation mode.

Solution: If the wakeup function is enabled, the computer consumes a small amount of power. This is not a defect. For details, refer to Power-saving modes on page 31.

Problems with drives and other storage devices This section includes hard disk drive problems, solid-state drive problems, and optical drive problems.

Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard:

When the hard disk drive begins or finishes getting access to data.

When you carry the hard disk drive.

When you carry your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem: The hard disk drive does not work.

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Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press Shift+1 to move it back to the Boot priority order list.

Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.

Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function.

A solid-state drive problem Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

Optical drive problems Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work.

Solution: Make sure that the computer is turned on and a CD, DVD, or CD-RW is properly loaded on the center pivot of the drive. (You should hear a click.)

Make sure that the drive connector is firmly connected to the computer. If you use an option that has a bay for installing the drive, make sure that the option is firmly connected to the computer and works properly.

Make sure that the drive tray is firmly closed.

Make sure that the device drivers are correctly installed.

Problem: You hear a noise from the drive when the CD, DVD, or CD-RW disc is spinning.

Solution: If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive.

Problem: The tray does not open even if you press the eject button.

Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer.

If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole. The tray will open.

Problem: An optical medium, such as a CD, DVD, or CD-RW disc cannot be read.

Solution: Make sure that the CD, DVD, or CD-RW disc is not dirty. If it is, clean it with a cleaner kit.

Test another CD, DVD, or CD-RW disc. If the computer can read the other disc, the first disc might be defective.

Make sure that the disc is loaded on the center pivot of the drive with the label side up. (You should hear a click.)

Make sure that the disc is in one of the following formats:

Music CD

CD-ROM or CD-ROM XA

Multisession photo CD

Video CD

DVD-ROM (DVD-video)

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Problem: The computer cannot play a CD, or the sound quality is not good.

Solution: Ensure that the disc meets the standards for your country. Usually, a disc that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good.

A software problem Problem: An application does not run correctly.

Solution: Make sure that the problem is not being caused by the application.

Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.

Check the following:

The application is designed to operate with your operating system.

Other applications run correctly on your computer.

The necessary device drivers are installed.

The application works when it is run on some other computer.

If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.

If the application still does not run correctly, contact your place of purchase or a service representative for help.

Problems with ports and connectors The following are the most common problems with ports and connectors.

A USB problem Problem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device Manager window, go to Control Panel and click Hardware and Sound Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to Diagnosing problems on page 135 and run a diagnostic test of the USB connector.

A docking station Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation.

Solution: Make sure that:

The ac power adapter is connected to the docking station.

The computer is securely attached to the docking station.

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Chapter 11. Getting support

This chapter provides information about getting help and support from Lenovo.

Before you contact Lenovo on page 151

Getting help and service on page 151

Purchasing additional services on page 153

Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site.

Registering your computer

Register your computer with Lenovo. For more information, see Registering your computer on page 17.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help as quickly as possible.

What is the problem? Is it continuous or intermittent?

Is there an error message? What is the error code, if any?

What operating system are you using? Which version?

Which software applications were running at the time of the problem?

Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

What is the name of your Lenovo product?

What is the machine type?

What is the serial number?

Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Copyright Lenovo 2013, 2016 151

Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. The documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc. For more specific information and links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For information, contact the Customer Support Center.

Using diagnostic programs Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including readme files and help information systems, that comes with the operating system or application program.

ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems. See Diagnosing problems on page 135 for instructions on how to use the diagnostic programs.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at http://www.lenovo.com/support.

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

Drivers and software

Diagnostic solutions

Product and service warranty

Product and parts details

User guides and manuals

Knowledge base and frequently asked questions

Calling Lenovo If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered:

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Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Warranty information in the Safety, Warranty, and Setup Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, have the following information available: Machine type and model Serial numbers of your computer, monitor, and other components, or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.

For more information about these services, go to: http://www.lenovo.com/essentials

Chapter 11. Getting support 153

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Appendix A. Regulatory information

Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.

There are two types of antenna locations. Your computer corresponds to one of the following:

Type 1: Antenna location

1 Wireless LAN antenna (auxiliary) 2 Wireless WAN antenna (auxiliary) 3 Wireless WAN antenna (main) 4 Wireless LAN antenna (main)

Type 2: Antenna location

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1 Wireless LAN antenna (auxiliary) 2 Wireless LAN antenna (main)

Wireless related information Wireless interoperability

Wireless LAN card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to:

The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.

The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.

A Bluetooth device is designed to be interoperable with any Bluetooth products that are compliant to Bluetooth Specification 2.1+EDR as defined by the Bluetooth SIG. The following profiles are supported by Bluetooth devices:

Advanced Audio Distribution Profile (A2DP)

Audio/Video Control Transport Protocol (AVCTP)

Audio/Video Distribution Transport Protocol (AVDTP)

A/V Remote Control Profile (AVRCP)

Basic Imaging Profile (BIP)

Basic Printing Profile (BPP)

Dial-Up Networking Profile (DUN)

File Transfer Profile (FTP)

Generic Access Profile (GAP)

Generic A/V Distribution Profile (GAVDP)

Hardcopy Cable Replacement Profile (HCRP)

Headset Profile (HSP)

Hands-Free Profile (HFP)

Human Interface Device Profile (HID)

Message Access Profile (MAP)

Object Exchange Protocol (OBEX)

Object Push Profile (OPP)

Personal Area Networking Profile (PAN)

Phone Book Access Profile (PBAP)

Service Discovery Protocol (SDP)

Synchronization Profile (SYNC)

Video Distribution Profile (VDP)

Generic Attribute Profile (GATT)

Proximity Profile

Find Me Profile

Immediate Alert Profile

Battery Status Profile

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Usage environment and your health

This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

In some situations or environments, the use of wireless devices might be restricted by the proprietor of a building or responsible representatives of an organization. For example, these situations and areas might include the following:

On board of airplanes, in hospitals or near petrol stations, blasting areas (with electro-explosive devices), medical implants or body-worn electronic medical devices, such as pace makers.

In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer.

Wireless-radio compliance information Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.

Brazil wireless-radio compliance information

Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio.

This equipment is a secondary type device, that is, it is not protected against harmful interference, even if the interference is caused by a device of the same type, and it also cannot cause any interference to primary type devices.

Mexico wireless-radio compliance information

Advertencia: En Mexico la operacin de este equipo estsujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada.

Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer.

If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManual

Certification related information The following table contains information of the product name, compliance ID, and machine types.

Appendix A. Regulatory information 157

Product name Compliance ID Machine types

ThinkPad T540p TP00060A 20BE and 20BF

ThinkPad W540 TP00060B 20BG and 20BH

ThinkPad W541 TP00060B 20EF and 20EG

Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c.. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.

Electronic emission notices

Federal Communications Commission Declaration of Conformity The following information refers to the following product:

ThinkPad T540p, machine types 20BE and 20BF

ThinkPad W540, machine types 20BG and 20BH

ThinkPad W541, machine types 20EF and 20EG

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party: Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27560 Phone Number: 919-294-5900

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Industry Canada Class B emission compliance statement CAN ICES-3(B)/NMB-3(B)

European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.

EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

German Class B compliance statement Deutschsprachiger EU Hinweis:

Hinweis fr Gerte der Klasse B EU-Richtlinie zur Elektromagnetischen Vertrglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (frher 89/336/EWG) zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertrglichkeit in den EU-Mitgliedsstaaten und hlt die Grenzwerte der EN 55022 Klasse B ein.

Um dieses sicherzustellen, sind die Gerte wie in den Handbchern beschrieben zu installieren und zu betreiben. Des Weiteren drfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo bernimmt keine Verantwortung fr die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verndert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes ber die elektromagnetische Vertrglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertrglichkeit von Betriebsmitteln EMVG (frher Gesetz ber die elektromagnetische Vertrglichkeit von Gerten). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (frher 89/336/EWG) in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertrglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (frher Gesetz ber die elektromagnetische Vertrglichkeit von Gerten), bzw. der EMV EG Richtlinie 2004/108/EC (frher 89/336/EWG), fr Gerte der Klasse B.

Dieses Gert ist berechtigt, in bereinstimmung mit dem Deutschen EMVG das EG-Konformittszeichen - CE - zu fhren. Verantwortlich fr die Konformittserklrung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gert erfllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

Appendix A. Regulatory information 159

Korea Class B compliance statement

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase

Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.

Lenovo product service information for Taiwan

Eurasian compliance mark

Brazil audio notice Ouvir sons com mais de 85 decibis por longos perodos pode provocar danos ao sistema auditivo.

Mexico regulatory notice Advertencia: En Mexico la operacin de este equipo estsujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada.

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Appendix B. WEEE and recycling statements

Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management & Handling Rules, 2011). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end of life products.

Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/recycling

Recycling information for China

http://support.lenovo.com.cn/activity/551.htm

Japan recycling statements

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law

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for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan.

Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, go to http://www.lenovo.com/recycling/japan.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Disposing of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source. If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

Disposal of a lithium battery must comply with local ordinances and regulations.

Disposing of a disused battery pack from Lenovo notebook computers

Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions. You also can refer to the instructions at http://www.lenovo.com/jp/ja/environment/recycle/battery/.

If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at http://www.lenovo.com/jp/ja/environment/recycle/battery/.

Recycling information for Brazil

Declaraes de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos eltricos e eletrnicos no devem ser descartados em lixo comum, mas enviados pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resduos industriais, devidamente certificadas pelos orgos ambientais, de acordo com a legislao local.

A Lenovo possui um canal especfico para auxili-lo no descarte desses produtos. Caso voc possua um produto Lenovo em situao de descarte, ligue para o nosso SAC ou encaminhe um e-mail para: reciclar@lenovo.com, informando o modelo, nmero de srie e cidade, a fim de enviarmos as instrues para o correto descarte do seu produto Lenovo.

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Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment

Battery recycling information for Taiwan

Battery recycling information for the United States and Canada

Appendix B. WEEE and recycling statements 163

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Appendix C. Restriction of Hazardous Substances Directive (RoHS)

European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS recast or RoHS 2).

For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).

Ukraine RoHS

India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.

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China RoHS

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Appendix D. ENERGY STAR model information

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices.

Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface. Lenovo computers of the following machine types, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers.

20BE, 20BF, 20BG, 20BH, 20EF, and 20EG

By using ENERGY STAR qualified products and taking advantage of the power-management features of the computer, you can help reduce the consumption of electricity. Reduced electrical consumption can contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.

For more information about ENERGY STAR, go to: http://www.energystar.gov

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when the computer has been inactive for a specified length of time:

Power plan: Default

Turn off the display: After 10 minutes

Put the computer into sleep: After 20 minutes

To awaken the computer from sleep mode, press the Fn key on your keyboard. For more information about these settings, see the Windows help information on the computer.

The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.

To disable the setting of Wake on LAN for sleep mode, do the following:

1. Go to Control Panel and click Hardware and Sound Device Manager.

2. In the Device Manager window, expand Network adapters.

3. Right-click your network adapter device, and click Properties.

4. Click the Power Management tab.

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5. Clear the Allow this device to wake the computer check box.

6. Click OK.

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Appendix E. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the application(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Copyright Lenovo 2013, 2016 169

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both:

Access Connections Active Protection System Lenovo Secure Data Disposal ThinkPad TrackPoint Ultrabay UltraConnect

Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation in the U. S. and/or other countries.

Microsoft, BitLocker, Windows, and Cortana are trademarks of the Microsoft group of companies.

DisplayPort and Mini DisplayPort (mDP) are Trademarks of the Video Electronics Standards Association.

The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Other company, product, and service names may