Kleenmaid MWG4512K Microwave Instructions For Use PDF
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Built In Microwave Oven Model No.: MWG4512K
cooking collection Instructions for use and warranty details
~kLeenma1d
Dear Customer,
Thank you and congratulations for choosing Kleenmaid.
Your new appliance has been designed and meticulously tested to ensure that it meets all your culinary requirements, and has been carefully manufactured using top quality materials to give you years of reliable performance.
For best results, carefully read the instructions on how your new appliance is to be installed. Correct installation will avoid delays and unnecessary service call costs.
Once installation is complete, please read this instruction manual carefully and get to know the controls and the features of your new Kleenmaid appliance. These simple instructions will enable you to achieve excellent results from the very rst time you use it.
Again, congratulations and thank you for choosing The Best You Can Own.
KLEENMAID
CONTENTS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO 2 EXCESSIVE MICROWAVE ENERGY
SPECIFICATIONS 2
IMPORTANT SAFETY INSTRUCTIONS 3
EARTHING INSTALLATION TO REDUCE THE RISK OF INJURY 7
CLEANING 8
UTENSILS 8
SETTING UP YOUR OVEN 10
INSTALLATION AND CONNECTION 11
CONTROL PANEL 12
OPERATING INSTRUCTIONS 13
TROUBLE SHOOTING 18
INSTALLATION INSTRUCTIONS 19
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(a) Do not attempt to operate this oven with the door open since this can result in harmful exposure to microwave energy. It is important not to break or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
(c) WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.
ATTENTION
If the apparatus is not maintained in a good state of cleanliness, its surface could be degraded and affect the lifespan of the apparatus and lead to a dangerous situation.
SPECIFICATIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
MWG4512K 230-240V 50Hz
2
Model:
Rated Voltage: ~
Rated Input Power(Microwave): 145OW
Rated Output Power(Microwave ): 9OOW
Rated Power(Grill): 1OOOW
Oven Capacity: 25L
Turntable Diameter: 0315mm
External Dimensions(WxDxH): 595x4O1 x388 mm
Net Weight: Approx 19kg
Input
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire, electric shock, injury to persons or exposure to excessive microwave oven energy when using your appliance, follow basic precautions, including the following:
1. Warning: Liquids and other foods must not be heated in sealed containers since they are liable to explode. 2. Warning: It is hazardous for anyone other than a
person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to microwave energy. 3. This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. 4. Children shall not play with the appliance. 5. Children shall be kept away unless continuously supervised. 6. Cleaning and user maintenance shall not be made by children without supervision. 7. Keep the appliance and its cord out of reach of children. 8. Only use utensils that are suitable for use in microwave ovens. 9. The oven should be cleaned regularly and any food deposits should be removed.
10. Read and follow the specific:"PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY".
11. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
12. If smoke is emitted, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
13. Do not overcook food. 14. Do not use the oven cavity for storage purposes.
Do not store items, such as bread, cookies, etc. inside the oven.
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15. Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven. 16. Install or locate this oven only in accordance with the installation instructions provided. 17. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended. 18.This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - by clients in hotels, motels and other residential type environments; - farm houses; - bed and breakfast type environments. 19. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 20. Do not store or use this appliance outdoors. 21. Do not use this oven near water, in a wet basement or near a swimming pool. 22. The temperature of accessible surfaces may be high when the appliance is operating. The surfaces are liable to get hot during use. Keep the cord away from surfaces, and do not cover any vents on the oven. 23. Do not let the cord hang over edge of table or counter. 24. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation. 25. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns. 26. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken when handling the container.
27. Children should be supervised to ensure that they do not play with the appliance. 28. The appliance is not intended to be operated by means of an external timer or separate remote-control system. 29. The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. 30. Accessible parts may become hot during use. Young children should be kept away. 31. Steam cleaners should not be used. 32. Metallic containers for food and beverages should not be used during microwave cooking. 33: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. 34. Surface of a storage cabinet can get hot. 35. The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar items may lead to risk of injury,ignition or fire. 36. WARNING: When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated. 37. WARNING: DO NOT use this microwave oven when empty as this can be dangerous to the user and damage the microwave oven. Always place food, or liquid in a suitable container, in the microwave oven whilst any microwave function is operating. 38. The surface of a storage cabinet can get hot. 39. The microwave oven must not be operated behind a closed cabinet door.
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WARNING: IT MUST BE ENSURED THAT EACH APPLIANCE IS CONNECTED ONLY TO A 230VAC ~ +10%/-6/o 50Hz MAINS POWER SUPPLY WHICH
CONTINUOUSLY COMPLIES WITH THE RELEVANT AUSTRALIAN STANDARD. FAILURE TO DO SO MAY
SERIOUSLY DAMAGE THE APPLIANCE AND ANY SUCH DAMAGE IS NOT COVERED BY THE
MANUFACTURER'S WARRANTY.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE The latest version of the User Manual is available on our website. (See back cover for details.)
40. The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloths and similar items may lead to risk of injury or fire. 41. Warning : Do not hold or carry the appliance by the door handle. The door handle cannot hold the weight of the appliance and may break off. 42. The oven and its hinges and associated parts are designed to support the weight of the oven door only, and any damage to the door or its hinges or associated parts which is caused by excessive weight of any kind being placed onto the oven door will not be covered by warranty. The full cost of any warranty service call regarding damage which is assessed to be the result of excessive weight of any kind being placed onto the oven door will be for the care of the owner. 43. Children should specifically be prevented from climbing or standing on the oven door. 44. The appliance should never be lifted or moved by holding the door handle, and it is recommended that the door be removed before lifting or moving the oven. 45. Warning: DO NOT use this microwave oven when empty as this can be dangerous to the user and damage the microwave oven. Always place food, or liquid in a suitable container, in the microwave oven whilst any microwave function is operating.
According to Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in future you need to dispose of this product please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.
EARTHING INSTALLATION TO REDUCE THE RISK OF INJURY
DANGER Electric Shock Hazard Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.
WARNING Electric Shock Hazard Improper use of the earthing can result in electric shock.
Do not plug into an outlet until appliance is properly installed and earthed.
This appliance must be earthed. In the event of an electrical short circuit, earthing reduces the risk of electric shock by providing an escape wire for the electric current.
This appliance is equipped with a cord having a earthing wire with an earthed plug. The plug must be plugged into an outlet that is properly installed and earthed.
1)The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance. 2)The extension cord must be an earthed-type 3-wire cord. 3)The long cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.
Consult a qualified electrician or serviceman if the earthing instructions are not completely understood or if doubt exists as to whether the appliance is properly earthed. If it is necessary to use an extension cord, use only a 3-wire extension cord.
1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
2. If a long cord set or extension cord is used:
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CLEANING Be sure to unplug the appliance from the power supply.
1. Clean the cavity of the oven after using with a slightly damp cloth. 2. Clean the accessories in the usual way in soapy water. 3. The door frame and seal and neighbouring parts must be cleaned carefully with a damp cloth when they are dirty. 4. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass. 5. Cleaning Tip---For easier cleaning of the cavity walls that the food cooked can touch: Place half a lemon in a bowl, add 300ml of water and heat on 100% microwave power for 10 minutes. Wipe the oven clean using a soft, dry cloth.
1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
2. Cook on maximum power for 1 minute. 3. Carefully feel the utensil. If the empty utensil is warm, do not
use it for microwave cooking. 4. Do not exceed 1 minute cooking time.
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Personal Injury Hazard It is hazardous for anyone other than a person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to microwave energy.
UTENSILS See the instructions on page 9 "Materials you can use in microwave oven or to be avoided in microwave oven." There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below.
Utensil Test:
Materials you can use in microwave oven Utensils Remarks
Follow manufacturers instructions. The bottom of browning dish must be at least 5mm above the turntable. Incorrect usage may cause the turntable to break. Microwave-safe only. Follow manufacturer's instructions. Do not use cracked or chipped dishes. Always remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break. Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes. Follow manufacturers instructions. Do not close with metal tie. Make slits to allow steam to escape. Use for shortterm cooking/warming only. Do not leave oven unattended while cooking. Use to cover food for reheating and absorbing fat. Use with supervision for a short-term cooking only. Use as a cover to prevent splattering or a wrap for steaming.
Microwave-safe only. Follow the manufacturers instructions. Should be labeled "Microwave Safe". Some plastic containers soften, as the food inside gets hot. "Boiling bags" and tightly closed plastic bags should be slit, pierced or vented as directed by package. Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.
Thermometers Microwave-safe only (meat and candy thermometers). Wax paper Use as a cover to prevent splattering and retain moisture.
Browning dish
Glass jars
Glassware
Oven cooking bags Paper plates and cups Paper towels
Parchment paper Plastic
Plastic wrap
Dinnerware
Materials to be avoided in microwave oven Utensils Remarks Aluminum tray Food carton with metal handle Metal or metal- trimmed utensils Metal twist ties Paper bags Plastic foam
Wood
Metal shields the food from microwave energy. Metal trim may cause arcing.
May cause a fire in the oven. Plastic foam may melt or contaminate the liquid inside when exposed to high temperature. Wood will dry out when used in the microwave oven and may split or crack.
May cause arcing. Transfer food into microwave-safe dish. May cause arcing. Transfer food into microwave-safe dish.
May cause arcing and could cause a fire in the oven.
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A) Control panel B) Turntable shaft C) Turntable ring assembly D) Glass tray E) Observation window F) Door assembly G) Safety interlock system
F
G
A
C BE D
SETTING UP YOUR OVEN Names of Oven Parts and Accessories Remove the oven and all materials from the carton and oven cavity. Your oven comes with the following accessories:
1 1
Glass tray Turntable ring assembly User Manual Grill Rack
1
Grill Rack (Only to be used in grill function and to be placed on the glass tray )
Hub (underside)
Glass tray
Turntable ring assembly
a. Never place the glass tray upside down. The glass tray should never be restricted.
b. Both glass tray and turntable ring assembly must always be used during cooking.
c. All food and containers of food should always be placed on the glass tray for cooking.
d. If glass tray or turntable ring assembly cracks or breaks, contact your nearest authorized service center.
Turntable Installation
Turntable shaft
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1
INSTALLATION AND CONNECTION 1.This appliance is only intended for domestic use. 2.This oven is intended for built-in use only. It is not intended for
counter-top use or for use inside a closed cupboard. 3.Please observe the special installation instructions. 4.The appliance can be installed in a 60cm wide wall-mounted
cupboard. 5.The appliance is fitted with a plug and must only be connected to a
properly installed earthed socket. 6.The mains voltage must correspond to the voltage specified on the
rating plate. 7.The socket must be installed and connecting cable must only be
replaced by a qualified electrician. If the plug is no longer accessible following installation, an all-pole disconnecting device must be present on the installation side with a contact gap of at least 3mm.
8.Adapters, multi-way strips and extension leads must not be used. Overloading can result in a risk of fire.
The accessible surface may be hot during operation.
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Micro./Grill/Combi.
--- Weight/Time Defrost
Up & down selection buttons
START /+30Sec./Confirm
Kitchen Timer/Clock
STOP /Clear
Button for opening door
CONTROL PANEL
an down Selection Buttons
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OPERATION INSTRUCTION This microwave oven uses modern electronic control to adjust cooking parameters to meet your needs better for cooking.
1 . Clock Setting
When the microwave oven is electrified,the oven will display "0:00", buzzer will ring once.
1) Press" Kitchen Timer/Clock " twice, the hour figures flash.
2) Press "+or-" to adjust the hour figures, the input time should be within 0--23.
3) Press" Kitchen Timer/Clock ", the minute figures will flash.
4) Press "+or-" to adjust the minute figures, the input time should be within 0--59.
5) Press" Kitchen Timer/Clock " to finish clock setting. ":" will flash,
the clock setting has been finished.
Note: 1) If the clock is not set, the clock would not function when powered.
2) During the process of clock setting, if you press" STOP /Clear ", the oven
will go back to the previous status automatically.
2. Microwave Cooking
1) Press the" Micro./Grill/Combi. "key once, and "P100" will display.
2) Press" Micro./Grill/Combi. "for times or press "+or - " to select the microwave
power from 100% to %. "P100", "P80", "P50", "P30", "P10" will display in order.
3) Press " START1+30Sec./Confirm "to confirm.
4) Press"+ or-" to select the cooking time. (The time setting should be 0:05- 95:00.)
5) Press" START1+30Sec./Confirm " to start cooking.
NOTE: the step quantities for the adjustment time of the coding switch are as follow: 0---1 min 5 seconds 1---5 min 10 seconds 5---10 min 30 seconds
10---30 min 1 minute 30---95 min 5 minutes
Microwave Power Chart
Microwave Power 100% 80% 50% 30% 10%
Display P100 P80 P50 P30 P10
to better meet your cooking needs.
OPERATING INSTRUCTIONS
nation
until shows
using :
Halfway through For a result at this time
"to
display
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M icro./G ri I I/Com bi.
M icro./G ri I I/Com bi. + START /+30Sec./Confirm
START /+30Sec./Confirm
M icro./G ri I I/Com bi.
M icro./G ri I I/Com bi.
START /+30Sec./Confirm
+
START /+30Sec./Confirm
Weight/Time Defrost
+ START /+30Sec./Confirm
STARTt+30Sec./Confirm
or
set Kitchen t the
sound the LED display will show the
current time.
K r to the clock The
for a cooking process. set as stage. The buzzer will sound once after each stage and the next stage will begin. stages in cooking
Y s:
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Weight/Time Defrost
+ START!+30Sec./Confirm
Weight/Time Defrost
+ Micro./Grill/Combi.
+ START /+30Sec./Confirm
+ START /+30Sec./Confirm
Kitchen Timer/Clock
+ START /+30Sec./Confirm
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+ START /+30Sec./Confirm
+ START /+30Sec./Confi rm
Quick Start
will cooking time by
Child
0:00
. T
Other Functions
. if
e
While using
While using or press " T
with , t and t with a firm on a key. If the pressure exerted is not
enough to operate the key the buzzer won't sound.
13. To open the oven door
Press button, the oven door will be opened.
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START /+30Sec./Confirm
START /+30Sec./Confi rm
START /+30Sec./Confirm
START /+30Sec./Confirm
STOP /Clear
STOP /Clear
M icro./G ri I I/Com bi.
Kitchen Ti mer/Clock
START /+30Sec./Confirm
START /+30Sec./Confirm
Micro/Grill/Combi".
TROUBLE SHOOTING
If the appliance fails to operate correctly during the warranty period please visit our website to request a warranty service (see back cover of this manual for details). When booking a service please provide your Model No: MWG4512K, and the individual Serial Number of your appliance. This is found on the label inside the front of the oven, visible when the oven door is open.
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Normal
Radio and TV reception may be interfered when
Microwave oven interfering microwave oven operating. It is similar to the interference of small electrical appliances, like mixer, vacuum cleaner, and electric fan. It is normal.
Dim oven light In low power microwave cooking, oven light may become dim. It is normal.
Steam accumulating on In cooking, steam may come out of food. Most will get out from vents. But some may accumulate
door, hot air out of vents on cool place like oven door. It is normal.
Oven started accidentally with no food in.
Trouble Possible Cause Remedy
( 1) Power cord not Unplug. Then plug again plugged in tightly. after 1 O seconds.
(2) Fuse blowing or Replace fuse or reset circuit
Oven can not breaker (repaired by circuit breaker be started. works.
professional personnel of our company)
(3) Trouble with outlet. Test outlet with other electrical appliances.
Oven does not heat. (4) Door not closed well. Close door well.
Glass turntable Refer to "Maintenance of makes noise when (5) Dirty roller rest and Microwave" to clean dirty microwave oven oven bottom. parts. operates
-
Oven does not start or
tripped
(3) Problem with power outlet
Door not properly closed properly
interfered with when
Refer to Cleaning on page 8 to clean these parts
DO NOT use this microwave oven when empty as this can be dangerous to the user and damage the microwave oven. Always place food, or liquid in a suitable container, in the microwave oven whilst any microwave function is operating.
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NOTE: Electrical Connection
The oven is fitted with a plug and must only be connected to a properly installed earthed socket. The socket must only be installed and the connecting cable must only be replaced by a qualified electrician. An
A gap must be maintained between the wall and the base of
the unit above.
Specific gap size may be found in the following diagrams
Installation Instructions Please Read the Manual Carefully Before Installation
Please note Electrical Connection The oven is fitted with a plug and must only be connected to a properly installed earthed socket. The socket must only be installed and the connecting cable must only be replaced by a
A. Built-in furniture
._6 00 --.... ..._560+8
(45)-. -
I
I
Setback from glass fascia to niche front is 20mm.
INSTALLATION INSTRUCTIONS NOTE: Before making preparations for or commencing installation, the installer should refer to the current online version of the User Manual, which is available on the Kleenmaid website (see back cover for details).
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B.Prepare the cabinet
Screw ff
Bracket~
3. Remove the bottom cabinet template and fix the bracket with screw.
Screw
j I I
Bracket
Then fix the Trim-kit plastic cover to the installation hole.
bracket
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C.lnstall the oven 4. Install the oven to the cabinet
- Make sure the back of the oven is locked by bracket.
- Do not tra or kink the ower cord.
5. Open the door, fix the oven to the cabinet with Screw , at the installation hole.
- Setback from facia to glass front of appliance is 20mm.
crew at the installation hole.
KLEENMAID WARRANTY
TERMS AND CONDITIONS
1. Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid will provide parts and labour to you the customer as set out herein.
2. Kleenmaids Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
3. The benefits given to you under this Kleenmaid Warranty are in addition to other rights and remedies to which you may be entitled under the Australian Consumer Law in relation to the Product to which this Kleenmaid Warranty relates. Subject to the conditions below, the Product is warranted by Kleenmaid and/or its agents to be free from defects in materials and workmanship for the Warranty Period for normal Domestic Use.
4. Product Identification: - a. Kleenmaid reserves the right to reject claims for any services or work where you cannot produce for verification the
serial number and a proof of purchase for the Product (including but not limited to the original invoice). b. this Kleenmaid Warranty will be voided if the serial number for the Product cannot be verified. This is not intended to
exclude, restrict or modify any right or remedy to which you may otherwise be entitled under the consumer guarantee provisions of the Australian Consumer Law.
c. in the event that a request for repair is made against this Kleenmaid Warranty where the serial number for the Product cannot be verified or you cannot produce for verification a proof of purchase for the Product (including but not limited to the original invoice), the repairer will not carry out any repairs on the Product and you will be charged a service call-out fee.
5. What is covered by this Kleenmaid Warranty: - a. the Product is covered for faulty workmanship or parts that have failed under normal Domestic Use. b. Kleenmaid and/or its agents will determine by objective testing if there are any defects in the Product and/or faulty
workmanship. c. this Kleenmaid Warranty is only applicable if repairs on Products are carried out within Mainland Australia. d. this Kleenmaid Warranty: -
i. covers a Product purchased as new, manufactured for use in Mainland Australia; ii. commences from the date of delivery of the Product; iii. provides for the labour and replacement parts necessary to maintain the Product in good operating condition as
specified in this Kleenmaid Warranty, however, if repair is needed because of Product failure during normal Domestic Use, Kleenmaid has the option to repair or replace the defective Product or part of the Product with a product or part of like kind and quality. A replacement part may be new or reconditioned of like kind and quality and may cost less than the original Product purchased and no charges or refunds will be made based on the replacement product or part cost difference; and
iv. is only applicable when the Product is used and operated in accordance with the Manufacturers instructions. 6. What is not Covered by this Kleenmaid Warranty (excluded):-
a. any damage or failure to or of the Product or part of the Product: i. due to the Product being inadequately serviced to manufacturers recommendations; ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects, rust, corrosion, salt
built-up, of or in any part of the Product; iii. resulting from excessive use but fair wear and tear is excepted; iv. resulting from poor installation including and not limited to positioning and externally fitted equipment such as
plumbing and drainage, cabling, antennae or due to incompatibility of connected equipment; v. caused by overheating as a result of sitting or positioning of the Product, where there is no provision for adequate
ventilation or adequate protection from excessive dust; vi. if the Product has been dismantled, repaired or serviced by any person other than someone authorised by Kleenmaid
or its agents or representatives; vii. caused by power surges or spikes, including and not limited to, mains power and telecommunications
connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage fluctuation, rust or corrosion;
viii. if the Product is dropped, collision of the Product with another object, use for which the Product is not designed, damage to the Product caused by your own negligence, accidental or deliberate misuse of the Product by you, theft, abuse, vandalism, flood, fire, earthquake, electrical storms or any other act of God or any war related events; or
ix. due to the introduction of abnormal heat loads to the Product; b. costs of attendance and testing where no fault or defect covered by the terms of this Kleenmaid Warranty is identified in
the Product; c. initial setup and installation of the Product; d. normal maintenance costs and costs incurred through the installation of items listed as requiring periodic replacement; e. Products with removed or altered serial numbers; f. broken or cracked glass other than transport damage to the initial point of delivery; g. consumables such as but not limited to bulbs/globes, seals, filters, batteries and remote controls; h. removal and reinstallation of an internal component not performed by an authorised Kleenmaid agent or representative
or authorised service centre; i. cosmetic or structural items; or j. any failures due to interference from or with other products and/or sources.
7. This Kleenmaid Warranty ceases if: - a. the Product ceases to carry the original manufacturers serial number or is sold at an auction; b. the Product is rented; or c. there is failure to pay monies owing on invoices as a result of non-warranty work being carried out at the request of the
end user as per point 16 below. 8. Neither Kleenmaid nor its representatives provide loan equipment under the terms of this Kleenmaid Warranty. 9. Any unauthorised access to the internal hardware of the Product will void this Kleenmaid Warranty.
10. Repair Notice: Products presented for repair may be replaced by refurbished Products of the same type rather than being repaired. Refurbished parts may be used to repair the Products.
11. Replacement items are like for like and is not new for old and does not indicate in any way that a faulty Product will be replaced with a new part or unit. Like for like may either be a quality checked, refurbished or reconditioned unit of the same or later batch of model/size/specifications
12. The cost of making a claim under this Kleenmaid Warranty is not covered by Kleenmaid, including any costs of transportation or travel expenses between your home and your nearest authorised service agent.
13. Kleenmaid accepts no liability for items that are lost, damaged, or stolen as a result of freight, transport or storage. If you are required to transport the Product to an authorised service centre, you must ensure that it is securely packed and insured.
14. On Public Holidays or other periods when regular business and wholesale operations are temporarily ceased, repairer availability and warranty response times may extend beyond the standard response times due to the unavailability of repairers and parts.
15. For any repair performed on a Product under this Kleenmaid Warranty where no fault can be found, or the item is deemed by Kleenmaid or an authorised agent, to be not faulty under this Kleenmaid Warranty, or the repair or fault is not covered under this Kleenmaid Warranty, a No Fault Found fee is payable by you. Kleenmaid will advise you of this cost and seek your agreement to pay such costs before commencing such repairs.
16. Any repairs or services required that are outside the terms and conditions of this Kleenmaid Warranty can be carried out at your request at your cost (including where the Product has not been installed or set up correctly). Kleenmaid will always advise you of this cost and seek your agreement to pay such costs before commencing such repairs. A credit card may be required prior to the commencement of such services.
17. Extra charges will be payable by the customer should the Product not be readily accessible without special equipment, such as but not limited to cranes and lifts or should the Product be installed in a position that service access is blocked and/or repair work is not possible without uninstalling the Product to gain access.
18. You, the customer, may be entitled to purchase an extended warranty in respect of the Product. Any extended warranty will not be issued by Kleenmaid but by a third party. Any extended warranty services will be provided directly by the third party as principal and not as agent for Kleenmaid, under their extended warranty terms and conditions and not under this Kleenmaid Warranty.
19. To make a claim under this Kleenmaid Warranty, please have your proof of purchase and the serial number of the Product ready and call (02) 9310 1207 during business hours.
20. This Kleenmaid Warranty is given by: Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia 2015 Telephone: (02) 9310 1207
21. Definitions: a. Australian Consumer Law means the Competition and Consumer Act 2010 (Cth). b. Domestic Use means use of the Product for personal, domestic or household purposes. c. Kleenmaid means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid. d. Mainland Australia means the following States and Territories of Australia: New South Wales, Victoria, South Australia,
Western Australia, Queensland, Tasmania, Northern Territory, Australian Capital Territory. e. Product means the appliance sold by Kleenmaid to you as evidenced by the original purchase invoice. f. Warranty Period means the period of 60 months for domestic use, 12 months for non-domestic use or such
alternative period as may be specified.
UPDATE NOTICE: This Kleenmaid Warranty is current as at 1 January 2019 but is subject to variation from time to time. For the latest version of the Kleenmaid Warranty, please see our website https://kleenmaid.com.au/warranty/ or phone us on (02) 9310 1207.
Compass Capital Services Pty Limited trading as Kleenmaid ABN 96138214525
Level 2, 204 Botany Road Alexandria NSW 2015
Other products available in the Kleenmaid range of appliances
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Register your Kleenmaid Appliances Warranty www.kleenmaidwarranty.com.au
Request a Warranty Service www.kleenmaidwarranty.com.au
E: support@kleenmaid.com.au Please download the current User Manual for this appliance at www.kleenmaid.com.au
V5
Washing machines Clothes dryers
Dishwashers
Ovens
Cooktops
Steam ovens Microwave ovens Built
in espresso coffee
machines
Rangehoods
Freestanding ovens
Refrigerators & Freezers
Beverage Serving Cabinets
Water Dispensers Vacuum
Cleaners
To register your warranty or make a warranty claim, sc
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