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Hikvision DS-2DY9250X-A(T5) Positioning System User's Manual PDF
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Summary of Content for Hikvision DS-2DY9250X-A(T5) Positioning System User's Manual PDF
Network Positioning System User Manual
Legal Information
2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website ( https:// www.hikvision.com/ ). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
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DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
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Contents Chapter 1 Overview .................................................................................................................... 1
1.1 Product Introduction .............................................................................................................. 1
1.2 Key Function .......................................................................................................................... 1
1.3 System Requirement .............................................................................................................. 1
Chapter 2 Device Activation and Accessing ................................................................................. 3
2.1 Activate Device ...................................................................................................................... 3
2.1.1 Activate Device via Web Browser .................................................................................. 3
2.1.2 Activate via SADP .......................................................................................................... 4
2.2 Access Device via Web Browser ............................................................................................. 5
2.2.1 Plug-in Installation ........................................................................................................ 5
2.2.2 Admin Password Recovery ............................................................................................ 6
2.2.3 Illegal Login Lock ........................................................................................................... 6
Chapter 3 Smart Function ........................................................................................................... 8
3.1 Allocate VCA Resource ........................................................................................................... 8
3.2 Set Camera Info ...................................................................................................................... 8
3.3 Face Capture .......................................................................................................................... 8
3.3.1 Set Auto Face Capture Rule ........................................................................................... 8
3.3.2 Operate Manual Face Capture .................................................................................... 10
3.3.3 Overlay and Capture ................................................................................................... 10
3.3.4 Face Capture Algorithm Parameters ........................................................................... 11
3.4 Smart Display ....................................................................................................................... 13
Chapter 4 PTZ ........................................................................................................................... 14
4.1 PTZ Control .......................................................................................................................... 14
4.2 Set Preset ............................................................................................................................. 16
4.2.1 Special Presets ............................................................................................................ 16
4.3 Set Patrol Scan ..................................................................................................................... 17
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4.3.1 Set One-Touch Patrol .................................................................................................. 18
4.4 Set Pattern Scan ................................................................................................................... 18
4.5 Set Limit ............................................................................................................................... 19
4.6 Set Initial Position ................................................................................................................ 20
4.7 Set Scheduled Tasks ............................................................................................................. 20
4.8 Set Park Action ..................................................................................................................... 20
4.8.1 Set One-Touch Park ..................................................................................................... 21
4.9 Set Privacy Mask .................................................................................................................. 21
4.10 Set Device Position ............................................................................................................. 22
4.11 Set Power Off Memory ...................................................................................................... 22
4.12 Set PTZ Priority ................................................................................................................... 23
4.13 Set Rapid Focus .................................................................................................................. 23
Chapter 5 Live View .................................................................................................................. 25
5.1 Live View Parameters ........................................................................................................... 25
5.1.1 Start and Stop Live View ............................................................................................. 25
5.1.2 Aspect Ratio ................................................................................................................ 25
5.1.3 Live View Stream Type ................................................................................................ 25
5.1.4 Quick Set Live View ..................................................................................................... 25
5.1.5 Select the Third-Party Plug-in ..................................................................................... 26
5.1.6 Start Digital Zoom ....................................................................................................... 26
5.1.7 Conduct Regional Focus .............................................................................................. 26
5.1.8 Conduct Regional Exposure ........................................................................................ 27
5.1.9 Count Pixel .................................................................................................................. 27
5.1.10 Light .......................................................................................................................... 27
5.1.11 Operate Wiper .......................................................................................................... 27
5.1.12 Lens Initialization ...................................................................................................... 28
5.1.13 Track Manually .......................................................................................................... 28
5.1.14 Conduct 3D Positioning ............................................................................................. 28
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5.2 Set Transmission Parameters ............................................................................................... 29
Chapter 6 Video and Audio ....................................................................................................... 31
6.1 Video Settings ...................................................................................................................... 31
6.1.1 Stream Type ................................................................................................................ 31
6.1.2 Video Type .................................................................................................................. 31
6.1.3 Resolution ................................................................................................................... 31
6.1.4 Bitrate Type and Max. Bitrate ..................................................................................... 32
6.1.5 Video Quality .............................................................................................................. 32
6.1.6 Frame Rate .................................................................................................................. 32
6.1.7 Video Encoding ........................................................................................................... 32
6.1.8 Profile .......................................................................................................................... 33
6.1.9 I-Frame Interval ........................................................................................................... 34
6.1.10 SVC ............................................................................................................................ 34
6.1.11 Smoothing ................................................................................................................. 34
6.2 Audio Settings ...................................................................................................................... 34
6.2.1 Audio Input ................................................................................................................. 34
6.2.2 Environmental Noise Filter .......................................................................................... 35
6.3 Two-way Audio .................................................................................................................... 35
6.4 ROI ....................................................................................................................................... 35
6.4.1 Set ROI ........................................................................................................................ 35
6.5 Display Info. on Stream ........................................................................................................ 36
6.6 Display Settings .................................................................................................................... 36
6.6.1 Scene Mode ................................................................................................................ 36
6.6.2 Image Parameters Switch ............................................................................................ 40
6.6.3 Mirror .......................................................................................................................... 41
6.6.4 Video Standard ........................................................................................................... 41
6.7 OSD ...................................................................................................................................... 41
Chapter 7 Video Recording and Picture Capture ........................................................................ 42
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7.1 Storage Settings ................................................................................................................... 42
7.1.1 Memory Card .............................................................................................................. 42
7.1.2 Set FTP ........................................................................................................................ 44
7.1.3 Set NAS ....................................................................................................................... 45
7.1.4 eMMC Protection ........................................................................................................ 46
7.1.5 Set Cloud Storage ........................................................................................................ 46
7.2 Video Recording ................................................................................................................... 47
7.2.1 Record Automatically .................................................................................................. 47
7.2.2 Record Manually ......................................................................................................... 48
7.2.3 Playback and Download Video .................................................................................... 49
7.3 Capture Configuration .......................................................................................................... 49
7.3.1 Capture Automatically ................................................................................................ 49
7.3.2 Capture Manually ........................................................................................................ 50
7.3.3 View and Download Picture ........................................................................................ 50
Chapter 8 Event and Alarm ....................................................................................................... 51
8.1 Basic Event ........................................................................................................................... 51
8.1.1 Set Motion Detection .................................................................................................. 51
8.1.2 Set Video Tampering Alarm ........................................................................................ 53
8.1.3 Set Exception Alarm .................................................................................................... 54
8.1.4 Set Alarm Input ........................................................................................................... 55
8.2 Smart Event .......................................................................................................................... 55
8.2.1 Detect Audio Exception ............................................................................................... 55
8.2.2 Set Intrusion Detection ............................................................................................... 56
8.2.3 Set Line Crossing Detection ......................................................................................... 58
8.2.4 Set Region Entrance Detection ................................................................................... 59
8.2.5 Set Region Exiting Detection ....................................................................................... 61
8.2.6 Set Object Removal Detection .................................................................................... 63
8.2.7 Set Unattended Baggage Detection ............................................................................ 64
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8.2.8 Set Tracking Parameters .............................................................................................. 66
Chapter 9 Arming Schedule and Alarm Linkage ......................................................................... 67
9.1 Set Arming Schedule ............................................................................................................ 67
9.2 Linkage Method Settings ...................................................................................................... 67
9.2.1 Trigger Alarm Output .................................................................................................. 67
9.2.2 FTP/NAS/Memory Card Uploading ............................................................................. 68
9.2.3 Send Email .................................................................................................................. 69
9.2.4 Notify Surveillance Center .......................................................................................... 70
9.2.5 Smart Tracking ............................................................................................................ 70
9.2.6 Trigger Recording ........................................................................................................ 70
Chapter 10 Network Settings .................................................................................................... 71
10.1 TCP/IP ................................................................................................................................. 71
10.1.1 Multicast ................................................................................................................... 72
10.1.2 Multicast Discovery ................................................................................................... 72
10.2 Port .................................................................................................................................... 73
10.3 Port Mapping ..................................................................................................................... 74
10.3.1 Set Auto Port Mapping .............................................................................................. 74
10.3.2 Set Manual Port Mapping ......................................................................................... 74
10.3.3 Set Port Mapping on Router ..................................................................................... 75
10.4 SNMP ................................................................................................................................. 76
10.5 Access to Device via Domain Name ................................................................................... 76
10.6 Access to Device via PPPoE Dial Up Connection ................................................................ 77
10.7 Accessing via Mobile Client ................................................................................................ 77
10.7.1 Enable Hik-Connect Service on Camera .................................................................... 78
10.7.2 Set Up Hik-Connect ................................................................................................... 79
10.7.3 Add Camera to Hik-Connect ...................................................................................... 79
10.8 Set ISUP .............................................................................................................................. 80
10.9 Set Open Network Video Interface .................................................................................... 80
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10.10 Set Network Service ......................................................................................................... 81
10.11 Set Alarm Server .............................................................................................................. 82
10.12 TCP Acceleration .............................................................................................................. 82
10.13 Traffic Shaping .................................................................................................................. 82
10.14 Set SRTP ........................................................................................................................... 82
Chapter 11 System and Security ................................................................................................ 84
11.1 View Device Information .................................................................................................... 84
11.2 Restore and Default ........................................................................................................... 84
11.3 Search and Manage Log ..................................................................................................... 84
11.4 Import and Export Configuration File ................................................................................ 85
11.5 Export Diagnose Information ............................................................................................. 85
11.6 Reboot ............................................................................................................................... 85
11.7 Upgrade ............................................................................................................................. 85
11.8 View Open Source Software License .................................................................................. 86
11.9 Set Live View Connection ................................................................................................... 86
11.10 Time and Date .................................................................................................................. 86
11.10.1 Synchronize Time Manually .................................................................................... 86
11.10.2 Synchronize Time by Satellite ................................................................................. 86
11.10.3 Set NTP Server ........................................................................................................ 87
11.10.4 Set DST .................................................................................................................... 87
11.11 Set RS-485 ........................................................................................................................ 87
11.12 Security ............................................................................................................................ 88
11.12.1 Authentication ........................................................................................................ 88
11.12.2 Set IP Address Filter ................................................................................................ 89
11.12.3 Set MAC Address Filter ........................................................................................... 89
11.12.4 Set HTTPS ................................................................................................................ 90
11.12.5 Security Audit Log ................................................................................................... 90
11.12.6 Set QoS .................................................................................................................... 91
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11.12.7 Set IEEE 802.1X ....................................................................................................... 91
11.12.8 SSH .......................................................................................................................... 92
11.12.9 Control Timeout Settings ........................................................................................ 92
11.12.10 Certificate Management ....................................................................................... 92
11.12.11 User and Account .................................................................................................. 95
Appendix A. Device Command .................................................................................................. 97
Appendix B. Device Communication Matrix .............................................................................. 98
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Chapter 1 Overview
1.1 Product Introduction The Network Positioning System is an integration of HD camera, PTZ motion control module, and video content analysis algorithms, ideal for remote monitoring.
The device has basic PTZ functions, such as presets, scans, and target tracking, and smart functions, such as Face Capture and Smart Event. The device is well suited for HD monitoring in various places, such as rivers, forests, roads, railways, airports, ports, oil fields, posts, squares, parks, scenic areas, streets, stations, stadiums, residential blocks, prisons, libraries, shopping malls, hotels, government buildings, museums, and banks.
1.2 Key Function The key functions of the device are as follows. Face Capture and Smart Event are mutually exclusive. You can enable the desired one on VCA Resource page ( Open Platform VCA Resource ).
Face Capture The device captures human faces according to set pupil distance or capture threshold and uploads the pictures to the center.
Event The device detects basic events and multiple smart events, such as line crossing detection, intrusion detection, region entrance detection, region exiting detection, etc.
PTZ The device supports PTZ functions, such as presets, scans, patrol, smart tracking and power-off memory.
1.3 System Requirement Your computer should meet the requirements for proper visiting and operating the product.
Recommended Specifications
Operating System Microsoft Windows XP/ Windows 7/ Windows 8/ Windows 10 Mac OS 10.13 or later
CPU Intel Pentium IV 3.0 GHz or higher
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Recommended Specifications
RAM 1 G or higher
Display 1024 768 resolution or higher
Web Browser Internet Explorer 10 and above version, Apple Safari 12 and above version, Mozilla Firefox 52 and above version, Google Chrome 57 and above version.
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Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network.
Note Refer to the user manual of the software client for the detailed information about the client software activation.
2.1 Activate Device The device need to be activated by setting a strong password before use. This part introduces activation using different client tools.
2.1.1 Activate Device via Web Browser
Use web browser to activate the device. For the device with the DHCP enabled by default, use SADP software or PC client to activate the device.
Before You Start Make sure your device and your PC connect to the same LAN.
Steps 1. Change the IP address of your PC to the same subnet as the device.
The default IP address of the device is 192.168.1.64. 2. Open a web browser and input the default IP address. 3. Create and confirm the admin password.
Caution STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
4. Click OK to complete activation and enter Live View page. 5. Modify IP address of the camera.
1) Enter IP address modification page. Configuration Network TCP/IP 2) Change IP address. 3) Save the settings.
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2.1.2 Activate via SADP
SADP is a tool to detect, activate and modify the IP address of the device over the LAN.
Before You Start Get the SADP software from the supplied disk or the official website http:// www.hikvision.com/ , and install the SADP according to the prompts.
The device and the PC that runs the SADP tool should belong to the same subnet. The following steps show how to activate one device and modify its IP address. For batch activation and IP address modification, refer to User Manual of SADP for details.
Steps 1. Run the SADP software and search the online devices. 2. Find and select your device in online device list. 3. Input new password (admin password) and confirm the password.
Caution STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
4. Click Activate to start activation.
Status of the device becomes Active after successful activation. 5. Modify IP address of the device.
1) Select the device.
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2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.
2.2 Access Device via Web Browser Before You Start Check the system requirement to confirm that the operating computer and web browser meets the requirements. See System Requirement .
Steps 1. Open the web browser. 2. Input IP address of the device to enter the login interface. 3. Input user name and password.
Note Illegal login lock is activated by default. If admin user performs seven failed password attempts (five attempts for user/operator), the IP address is blocked for 30 minutes. If illegal login lock is not needed, go to Configuration System Security Security Service to turn it off.
4. Click Login. 5. Download and install appropriate plug-in for your web browser.
For IE based web browser, webcomponents and QuickTimeTM are optional. For non-IE based web browser, webcomponents, QuickTimeTM, VLC and MJEPG are optional.
2.2.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the device function. You should install plug-in or complete certain settings to ensure normal display and operation. For detailed restricted function, refer to the actual device.
Operating System Web Browser Operation
Windows Internet Explorer 10+ Follow pop-up prompts to complete plug-in installation.
Windows 7 and above version Google Chrome 57+ Mozilla Firefox 52+
Click to download and install plug-in.
Mac OS Google Chrome 57+ Mozilla Firefox 52+ Mac Safari 12+
Plug-in installation is not required. Go to Configuration Network Advanced Settings
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Operating System Web Browser Operation
Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.
Note The device only supports Windows and Mac OS system and do not support Linux system.
2.2.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.
You can reset the password by setting the security question or email.
Note When you need to reset the password, make sure that the device and the PC are on the same network segment.
Security Question You can set the account security during the activation. Or you can go to Configuration System User Management , click Account Security Settings, select the security question and input your answer. You can click Forget Password and answer the security question to reset the admin password when access the device via browser.
Email You can set the account security during the activation. Or you can go to Configuration System User Management , click Account Security Settings, input your email address to receive the verification code during the recovering operation process.
2.2.3 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
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Go to Configuration System Security Security Service , and enable Enable Illegal Login Lock. Illegal Login Attempts and Locking Duration are configurable. Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration
The device releases the lock after the setting duration.
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Chapter 3 Smart Function
3.1 Allocate VCA Resource VCA resource offers you options to enable certain VCA functions according to actual needs. It helps allocate more resources to the desired functions.
Steps 1. Go to Open Platform VCA Resource . 2. Select desired VCA functions. 3. Save the settings.
Note Certain VCA functions are mutually exclusive. When a certain function or functions are selected and saved, others will be hidden.
3.2 Set Camera Info Customize specific information for the device. It may help identify a certain device when multiple devices are under management.
Go Open Platform General VCA Resource to set Camera No. and Camera Info.
3.3 Face Capture Face capture function detects faces and captures pictures. When the grading of the detected face exceeds an algorithm-defined value, the device captures the face and triggers linkage actions. Set up rule and parameters before using the function.
Note This function is only supported by certain device models. To enable this function, you may need to select Face Capture on VCA Resource page. See
Allocate VCA Resource for details.
3.3.1 Set Auto Face Capture Rule
After setting the face capture rules and algorithm parameters, the device captures faces and triggers linkage actions automatically.
Steps 1. Go to Open Platform Face Capture Rule .
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2. Check Enable. 3. Select a configuration mode.
Normal One detection scene is allowed to set. The device captures face in the scene in set arming schedule. See Normal Mode Settings for details.
Expert The device can patrol among the detection scenes and capture face images. Detection scenes and patrol schedule should be set in advance. See Expert Mode Settings for details.
4. Click Save.
What to do next Go to Picture to search and view the captured pictures. Go to Smart Display to see currently captured face pictures.
Normal Mode Settings
Steps 1. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
2. Use PTZ control panel or click to locate a scene with a face. 3. Click , and draw a detection area on live image. 4. Input Mounting Height of the device. 5. Input the min. pupil distance in the text field, or click to draw min. pupil distance.
Min. Pupil Distance The min. pupil distance refers to the minimum area between two pupils, and it is basic for the device to recognize a face.
6. Click Save. 7. Set arming schedule. See Set Arming Schedule . 8. Set linkage method. See Linkage Method Settings .
Expert Mode Settings
Steps 1. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
2. Set detection scenes and detection areas.
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1) Select a detection scene. 2) Adjust the live image to a desired scene. You can use PTZ control buttons or click to locate a
scene with a face. 3) Click , and draw a detection area on live image. 4) Click Save. 5) Repeat above steps to set other detection scenes and areas.
3. Input Mounting Height of the device. 4. Input the min. pupil distance in the text field, or click to draw min. pupil distance.
Min. Pupil Distance The min. pupil distance refers to the minimum area between two pupils, and it is basic for the device to recognize a face.
5. Set patrol schedule. 1) Click Patrol Schedule. 2) Draw time bars as desired. 3) Click a time bar and click Configuration. 4) Edit patrol path and input dwell time for each detection scene.
Add a detection scene to the patrol path.
Adjust the order of the scenes.
Delete the detection scene. 6. Set linkage method. See Linkage Method Settings . 7. Click Save.
3.3.2 Operate Manual Face Capture
Capture the target face manually in live view image.
Steps 1. Click Live View. 2. Click to start manual face capture. 3. Draw a frame to select the target face in live view image.
The captured picture can be uploaded to the center. 4. Click the icon again to stop manual face capture.
3.3.3 Overlay and Capture
Choose to configure capture parameters and the information you want to display on stream and picture.
Display VCA Info. on Stream Display smart information on stream, including the target and rules information.
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Display Target Info. on Alarm Picture Overlay the alarm picture with target information.
Target Picture Settings You can set the face picture type by selecting Custom, Head Shot, Half-Body Shot, or Full-Body Shot. If you select Custom, you can define detailed picture width and height of a picture freely. If the captured pictures should have the same picture height, check Fixed Value and input desired picture height.
Background Picture Settings Comparing to target picture, background picture is the scene image offers extra environmental information. You can set the background picture quality and resolution. If the background image need to be uploaded to surveillance center, check Background Upload.
Text Overlay You can check desired items (Device No., Camera Info. and Capture Time) and adjust their order to display on captured pictures by . See Set Camera Info to set Device No. and Camera Info.
3.3.4 Face Capture Algorithm Parameters
It is used to set and optimize the parameters of the algorithm library for face capture.
Face Capture Version It refers to the current algorithm version, which cannot be edited.
Restore Defaults Click Restore to restore all the settings in advanced configuration to the factory default.
Capture Parameters Upload Feature
Feature stands for the feature information the algorithm can tell from face pictures. Check the function to upload the information.
Best Shot The device captures the target picture with the highest score after setting the parameters. Capture Times
It refers to the capture times a face will be captured during its stay in the detection area.
Capture Threshold It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.
Remove Duplicated Faces
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This function can filter out repeated captures of certain face.
Similarity Threshold for Duplicates Removing It is the similarity between the newly captured face and the picture in the duplicates removing library. When the similarity is higher than the value you set, the captured picture is regarded as a duplicated face and will be dropped.
Duplicates Removing Library Grading Threshold It is the face grading threshold that triggers duplicates checking. When the face grading is higher than the set value, the captured face is compared with the face pictures that are already in the duplicates removing library.
Duplicates Removing Library Update Time Every face picture is kept in the duplicates removing library for the set update time.
Quick Shot The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval. Quick Shot Threshold
It refers to the quality of face to trigger quick shot.
Max. Capture Interval It describes the max. time occupation for one quick shot.
Capture Times It refers to the capture times a face will be captured during its stay in the configured area. The device captures the target face according to the set times.
Face Exposure Enable the function, and the device automatically adjusts exposure level when human faces appear in the scene. Reference Brightness
It refers to the reference brightness of a face in the face exposure mode. If a face in the actual scene is brighter than the set reference brightness, the device lowers the exposure level. If a face in the actual scene is darker than the set reference, the device increases the exposure level.
Minimum Duration The extra time the device keeps the face exposure level after the face disappears in the scene.
Face Filtering Face Filtering Time
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It means the time interval between the camera detecting a face and taking a capture action. If the detected face stays in the scene for less than the set filtering time, capture will not be triggered. For example, if the face filtering time is set as 5 seconds, the camera will capture the detected face when the face keeps staying in the scene for 5 seconds.
3.4 Smart Display This function displays real time pictures captured by smart functions and analyzes the target in real time.
Note To use this function, your web browser version should be above IE11.0.9600.17843.
Live View Parameter
Icon Function
Capture a picture.
Start or stop recording.
Adjust the volume of live view. Move the slider to right to turn up the volume and left to turn down the volume. Move to the left end to mute the live view.
Download Display Pictures Click and the device stores captured pictures to the browser cache. Hover the pointer over the icon to see the number of pictures in the cache. Click again to download the pictures in a package.
Note The browser cache has a limited size. The recommended number of pictures to download is no more than 200.
Layout Click and choose Layout. Check the display content you need to add it to the smart display page. When real-time analyze is selected, you can choose the contents you want to display.
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Chapter 4 PTZ
PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera.
4.1 PTZ Control In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
PTZ Control Panel
Click and hold the directional button to pan/tilt the device.
Note You can set Keyboard Control Speed in Configuration PTZ Basic Settings . The speed of pan/tilt movement in live view is based on this speed level.
You can set Max. Tilt-angle in Configuration PTZ Basic Settings to limit tilt movement range.
Click the button, then the device keeps panning.
Note You can set Auto Scan Speed in Configuration PTZ Basic Settings . The higher the value you set, the faster the device pans.
Drag the slider to adjust the speed of pan/tilt movement.
Note You can set Manual Control Speed in Configuration PTZ Basic Settings .
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Compatible The control speed is same as Keyboard Control Speed.
Pedestrian Choose Pedestrian when you monitor the pedestrians.
Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles.
Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles.
Auto You are recommended to set it as Auto when the application scene of the speed dome is complicated.
To avoid blurred image resulted from fast zoom, you can check Enable Proportional Pan in Configuration PTZ Basic Settings . If you enable this function, the pan/tilt speed change according to the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.
Zoom in/out
Click the button, and the lens zooms in.
Click the button, and the lens zooms out.
Note You can set Zooming Speed in Configuration PTZ Basic Settings . The higher the value is,
the faster the zooming speed is. You can set Zoom Limit in Configuration Image Display Settings Other to limit the
maximum value of the total zoom (digital zoom and optical zoom).
Focus
Click the button, then the lens focuses near and the object nearby gets clear.
Click the button, then the lens focuses far and the object far away gets clear.
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Iris
When the image is too dark, click the button to enlarge the iris.
When the image is too bright, click the button to stop down the iris.
4.2 Set Preset A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.
Steps 1. Click to show the setting panel, and click . 2. Use the PTZ control buttons to move the lens to the desired position. 3. Select a preset number from the preset list, and click to finish the setting.
Note Some presets are predefined with special command. You can only call them but not configure them.
4. Repeat the steps above to set multiple presets.
Click the button to call the preset.
Click the button to delete the preset.
Note You can delete all presets in Configuration PTZ Clear Config . Click Clear All Presets, and click Save.
What to do next Go to Configuration PTZ Basic Settings to set preset freezing and preset speed. After enabling preset freezing, the live image switches directly from one preset to another, without showing the areas between these two scenes. It also guarantees the masked area will not be seen when the device is moving.
4.2.1 Special Presets
You can call the following presets with special demands to enable corresponding functions.
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Preset No. Function Preset No. Function
34 Back to origin 92 Set manual limits
35 Call patrol 1 93 Save manual limits
36 Call patrol 2 94 Remote reboot
37 Call patrol 3 95 Call OSD menu
38 Call patrol 4 96 Stop a scan
39 Day mode 97 Start random scan
40 Night mode 98 Start frame scan
41 Call pattern 1 99 Start auto scan
42 Call pattern 2 100 Start tilt scan
43 Call pattern 3 101 Start panorama scan
44 Call pattern 4 102 Call patrol 5
45 One-touch patrol 103 Call patrol 6
46 Day/Night Mode 104 Call patrol 7
90 Wiper 105 Call patrol 8
4.3 Set Patrol Scan Patrol scan is a function to automatically move among multiple presets.
Before You Start Make sure that you have defined more than one presets. See Set Preset for detailed configuration.
Steps 1. Click to show the setting panel, and click to enter patrol setting interface. 2. Select a patrol number from the list and click . 3. Click to add presets.
Preset Select predefined preset.
Speed Set the speed of moving from one preset to another.
Time It is the duration staying on one patrol point.
Delete the presets in patrol.
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Adjust the preset order.
Note A patrol can be configured with 32 presets at most, and 2 presets at least.
4. Click OK to finish a patrol setting. 5. Repeat the steps above to configure multiple patrols. 6. Operate patrols.
Call the patrol.
Stop patroling.
Delete the patrol.
Set the patrol.
Note You can delete all patrols in Configuration PTZ Clear Config . Click Clear All Patrols, and click Save.
4.3.1 Set One-Touch Patrol
The device automatically adds presets to one patrol path and starts patrol scan.
Steps 1. Set two or more presets except special presets. For setting presets, refer to Set Preset .
The device will automatically add presets to patrol path No.8. 2. Choose one of the following methods to enable the function. - Click . - Call patrol path No.8. - Select and call preset No.45.
4.4 Set Pattern Scan The device can move as the recorded pattern.
Steps 1. Click to show the PTZ control panel, and click . 2. Select one pattern scan path that needs to be set. 3. Click to start recording pattern scan. 4. Click PTZ control buttons as demands.
Note Recording stops when the space for pattern scan is 0%.
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5. Click to complete one pattern scan path settings. 6. Click to call pattern scan.
Stop pattern scan.
Reset pattern scan path.
Delete the selected pattern scan.
Note If you need to delete all the pattern scans, go to Configuration PTZ Clear Config , and check Clear All Patterns, and click Save.
4.5 Set Limit The device can only move within the limited range.
Steps 1. Go to Configuration PTZ Limit . 2. Select Limit Type.
Manual Stops It refers to the movement range limit when you control the device manually.
Scan Stops It refers to the movement range limit when the device scans automatically.
Note Scan limit is only supported by the device that has scan function.
3. Click Set and set limits according to the prompt on the live image. 4. Optional: Click Clear to clear the limit settings of the selected mode. 5. Click Save. 6. Check Enable Limit.
Note If you need to cancal all the set patrol paths, go to Configuration PTZ Clear Config , select Clear All PTZ Limited, and click Save.
Result
The device can only move within the set region after saving the settings.
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4.6 Set Initial Position Initial position refers to the relative initial position of the device azimuth. You can set the initial position if you need to select one point in the scene as the base point.
Steps 1. Go to Configuration PTZ Initial Position . 2. Move the device to the needed position by manually controlling the PTZ control buttons. 3. Click Set to save the information of initial position.
Call The device moves to the set initial position.
Clear Clear the set initial position.
4.7 Set Scheduled Tasks You can set the device to perform a certain task during a certain period.
Steps 1. Go to Configuration PTZ Scheduled Tasks . 2. Check Enable Scheduled Task. 3. Select the task type and set the period. For setting the period, refer to Set Arming Schedule . 4. Repeat step 3 to set more than one scheduled tasks. 5. Set Park Time. During the set task period, if you operate the device manually, the scheduled task
will be suspended. When the manual operation is over, the device will continue to perform the scheduled task after the set park time.
6. Click Save.
Note If you want to clear all scheduled tasks, go to Configuration PTZ Clear Config , check Clear All Scheduled Tasks, and click Save.
4.8 Set Park Action You can set the device to perform an action (for example, preset or patrol) or return to a position after a period of inactivity (park time).
Before You Start Set the action type first. For example, if you want to select patrol as park action, you should set the patrol. See Set Patrol Scan for details.
Steps 1. Go to Configuration PTZ Park Action . 2. Check Enable Park Action.
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3. Set Park Time: the inactive time before the device starts park action. 4. Select Action Type according to your needs. 5. Select an Action Type ID, if you select patrol or preset as action type.
When the action type is patrol, action type ID stands for patrol No. When the action type is preset, action type ID stands for preset No.
6. Click Save.
4.8.1 Set One-Touch Park
This function is used to start park instantly.
Steps 1. Refer to Set Park Action to set a park action. 2. Click to start one-touch park.
4.9 Set Privacy Mask Privacy masks cover certain areas on the live image to protect personal privacy from being live viewed and recorded.
Steps 1. Go to Configuration PTZ Privacy Mask . 2. Adjust the live image to the target scene via PTZ control buttons. 3. Draw the area.
Draw Area Click Draw Area, and click on the live view image to determine the boundary of the mask.
Stop Drawing ClickStop Drawing after drawing the mask. 4. Click Add.
It is listed in Privacy Mask List. 5. Edit Name, Type, and Active Zoom Ratio on your demand.
Active Zoom Ratio When the actual zoom ratio is less than the set active zoom ratio, the set area can not be covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy mask is valid. The maximum value of active zoom ratio depends on the camera module.
Note Active zoom ratio is only supported for the PTZ channel.
6. Repeat the steps above to set other privacy masks. 7. Check Enable Privacy Masks.
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4.10 Set Device Position Before You Start Go to Configuration PTZ Basic Settings PTZ OSD to enable PT Status display. Use other direction indicating devices to find the North at the device location.
Steps 1. Go to Configuration PTZ Position Settings . 2. Set compass.
1) Adjust the tilt position of the device to 0 by controlling the up arrow and down arrow on the PTZ panel.
2) Adjust the pan position to show the live view of the north direction by controlling the left arrow and right arrow on the PTZ panel.
3) Click Set as North. 3. Click Gyroscope Attitude Calibration to calibrate gyroscope.
Note Only the device with built-in gyroscope supports this function.
4. Get the device location information in advance, and input the longitude and latitude of the device manually.
5. Set vandal-proof alarm. The function enables the device to trigger alarms when its position changes because of shock or vandalism. Sensitivity
The higher the value is, the easier the alarm will be triggered. Upload Vandal-proof Alarm
The device uploads the alarm information when the alarm is triggered. Vandal-proof Alarm Voice Warning
The device triggers the alarm with audible warning. 6. Click Save.
What to do next If you lost direction when operating the device, you can click Point to North to call the north position that is saved in the device.
4.11 Set Power Off Memory This function can resume the previous PTZ status of device after it restarting from a power-off.
Steps 1. Go to Configuration PTZ Basic Settings .
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2. Select Resume Time Point. When the device stays at one position for the set resume time point or more, the position is saved as a momory point. The device returns to the last memory point when it restarts.
3. Click Save.
4.12 Set PTZ Priority The function can set the PTZ priority of different signals.
Steps 1. Go to Configuration PTZ Prioritize PTZ . 2. Set the priority signal and delayed time.
Network The network signal controls the device with priority.
RS-485 The RS-485 signal controls the device with priority.
Delay It refers to the time interval of PTZ operation controlled by different signals. When the operation with high priority is finished, the low priority signal controls the device after the setting interval.
3. Click Save.
4.13 Set Rapid Focus Rapid focus is a function to reduce time of focusing comparing with that of normal focusing. To use the function, calibration should be done first. Rapid focus may not be supported by certain camera models.
Steps 1. Go to Configuration PTZ Rapid Focus . 2. Optional: Check Enable Height Compensation if the mounting height of the device is lower than
3 meters. 3. Select a calibration mode.
Auto Calibration Click Auto Calibrate. The device generates scenes and completes calibration automatically.
Note If auto calibration fails, use manual calibration.
Manual Calibration
Set up the calibration scenes and rules manually. See below steps for details.
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1) Adjust the live image to a desired scene via PTZ control buttons, and click Add. 2) Set the Rate and the Calibration Point Amount of the added scene.
Note More calibration points may increase calibration accuracy, but more focusing time is required. The default amount is recommended.
3) Select the scene to display the calibration line. 4) Adjust the length and position of the line by dragging its two endpoints.
Note The red line is recommended to stay in the center of the scene and to cover ground at the same time. Double click the image to enter full screen mode.
5) Click Start Calibration Calibration status displays on the live image.
6) Repeat to add other scenes and complete the calibration. 4. Check Enable after successful calibration. 5. Click Save.
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Chapter 5 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
5.1 Live View Parameters The supported functions vary depending on the model.
5.1.1 Start and Stop Live View
Click Live View. Click to start live view. Click to stop live view.
5.1.2 Aspect Ratio
Aspect Ratio is the display ratio of the width to height of the image. refers to 4:3 window size. refers to 16:9 window size. refers to original window size. refers to self-adaptive window size. refers to original ratio window size.
5.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the stream type selection, refer to Stream Type .
5.1.4 Quick Set Live View
It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live view page.
Steps 1.
Click to show quick setup page. 2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters. - For PTZ settings, see . - For display settings, see Display Settings . - For OSD settings, see OSD .
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- For audio and video settings, see Video and Audio . - For VCA settings, see Smart Event .
Note The function is only supported by certain models.
5.1.5 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser.
Steps 1. Click Live View. 2. Click to select the plug-in. - When you access the device via Internet Explorer, you can select Webcomponents or
QuickTime. - When you access the device via the other browsers, you can select Webcomponents,
QuickTime, VLC or MJPEG.
5.1.6 Start Digital Zoom
It helps to see a detailed information of any region in the image.
Steps 1. Click to enable the digital zoom. 2. In live view image, drag the mouse to select the desired region. 3. Click in the live view image to back to the original image.
5.1.7 Conduct Regional Focus
You can enable the function to focus on certain area.
Steps
Note This function varies with the device model.
1. Click to enable regional focus. 2. Drag the mouse on the live view to draw a rectangle as the desired focus area. 3. Click to disable this function.
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5.1.8 Conduct Regional Exposure
When the brightness of live view is not balanced, you can enable this function to optimize the exposure of the selected image region.
Steps 1. Click to enable regional exposure. 2. Drag the mouse on the live view to draw a rectangle as the desired exposure area. 3. Click to disable this function.
5.1.9 Count Pixel
It helps to get the height and width pixel of the selected region in the live view image.
Steps 1. Click to enable the function. 2. Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the bottom of the live view image.
5.1.10 Light
Click to turn on or turn off the illuminator.
5.1.11 Operate Wiper
For the device that has a wiper, you can control the wiper via web browser.
Note Wiper operation and settings vary on device models.
Steps 1. Go to Configuration PTZ Wiper . 2. Select a wiper mode.
One Time
The wiper wipes one time when you click on live view page.
Cycle The wiper works on schedule at set wiping interval. Click on live view to start wiping. Duration
The schedule in which the wiper is ready to work. Interval
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The interval between two successive wiping actions.
Auto Note
Auto mode is only available for device that supports rain-sensing auto wiper.
In auto mode, the wiper works when rain drops on the window.
5.1.12 Lens Initialization
Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image. This function varies according to different models.
Manual Lens Initialization Click to operate lens initialization.
Auto Lens Initialization Go to Configuration System Maintenance Lens Correction to enable this function. You can set the arming schedule, and the device will correct lens automatically during the configured time periods.
5.1.13 Track Manually
In live view, manually select a target for the device to track.
Note The function may not be supported by certain device models.
Steps 1. Click on the toolbar of the live view page. 2. Click a moving object in the live image.
The device tracks the target and keeps it in the center of live view image.
5.1.14 Conduct 3D Positioning
3D positioning is to relocate the selected area to the image center.
Steps 1. Click to enable the function. 2. Select a target area in live image. - Left click on a point on live image: the point is relocated to the center of the live image. With
no zooming in or out effect.
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- Hold and drag the mouse to a lower right position to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.
- Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.
3. Click the button again to turn off the function.
5.2 Set Transmission Parameters The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem.
Steps 1. Go to Configuration Local . 2. Set the transmission parameters as required.
Protocol TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment.
UDP UDP is suitable for the unstable network environment that does not demand high video fluency.
MULTICAST MULTICAST is suitable for the situation that there are multiple clients. You should set the multicast address for them before selection.
Note For detailed information about multicast, refer to Multicast .
HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device.
Play Performance Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced The device ensures both the real-time video image and the fluency.
Fluent
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The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensures video fluency even the fluency is enabled.
Custom You can set the frame rate manually. In poor network environment, you can reduce the frame rate to get a fluent live view. But the rule information may cannot display.
3. Click OK.
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Chapter 6 Video and Audio
This part introduces the configuration of video and audio related parameters.
6.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.
Go to setting page: Configuration Video/Audio Video .
6.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream The stream stands for the best stream performance the device supports. It usually offers the best resolution and frame rate the device can do. But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission.
Sub Stream The stream usually offers comparatively low resolution options, which consumes less bandwidth and storage space.
Other Streams Steams other than the main stream and sub stream may also be offered for customized usage.
6.1.2 Video Type
Select the content (video and audio) that should be contained in the stream.
Video Only video content is contained in the stream.
Video & Audio Video content and audio content are contained in the composite stream.
6.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage.
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6.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
Variable Bitrate It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate. But it guarantees the image quality of complex scenes.
6.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.
6.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.
6.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2.
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H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality.
H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images.
6.1.8 Profile
This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.
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6.1.9 I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more steady and reliable data bits while requiring more storage space.
6.1.10 SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream. SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware which can only decode a low-resolution subset, while more advanced hardware will be able decode high quality video stream.
6.1.11 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent.
6.2 Audio Settings It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration Video/Audio Audio .
6.2.1 Audio Input
External audio pick-up device is available for audio input, and audio encoding and input volume are configurable.
Audio Encoding The device offers several compression standard. Select according to your need.
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Audio Input LineIn is supported for external audio pick-up device.
Input volume Adjust the volume of the audio input.
6.2.2 Environmental Noise Filter
Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.
6.3 Two-way Audio It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen.
Before You Start Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output devices for device connection.
If the device has built-in microphone and speaker, two-way audio function can be enabled directly.
Steps 1. Click Live View. 2. Click on the toolbar to enable two-way audio function of the camera. 3. Click and select , move the slider to adjust the volume. 4. Click , disable the two-way audio function.
6.4 ROI ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
6.4.1 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start Please check the video coding type. ROI is supported when the video coding type is H.264 or H. 265.
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Steps 1. Go to Configuration Video/Audio ROI . 2. Check Enable. 3. Select Stream Type. 4. Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area. 2) Click and drag the mouse on the view screen to draw the fixed region. 3) Click Stop Drawing.
Note Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.
5. Input the Region Name and ROI Level. 6. Click Save.
Note The higher the ROI level is, the clearer the image of the detected region is.
7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.
6.5 Display Info. on Stream The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client software to detect the events including line crossing, intrusion, etc.
Steps 1. Go to the setting page: Configuration Video/Audio Display Info. on Stream . 2. Check Enable Dual-VCA. 3. Click Save.
6.6 Display Settings It offers the parameter settings to adjust image features.
Go to Configuration Image Display Settings . Click Default to restore settings.
6.6.1 Scene Mode
There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.
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Image Adjustment
By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best displayed.
Exposure Settings
Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by setting exposure parameters.
Exposure Mode Auto
The iris, shutter, and gain values are adjusted automatically. You can limit the changing ranges of iris, shutter and gain by setting Max. Iris Limit, Min. Iris Limit, Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Iris Priority The value of iris needs to be adjusted manually. The shutter and gain values are adjusted automatically according to the brightness of the environment. You can limit the changing ranges of the shutter and gain by setting Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Shutter Priority The value of shutter needs to be adjusted manually. The iris and gain values are adjusted automatically according to the brightness of the environment. You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and Limit Gain for better exposure effect.
Manual You need to set Iris, Shutter, and Gain manually.
Slow Shutter The higher the slow shutter level is, the slower the shutter speed is. It ensures full exposure in underexposure condition.
Focus
It offers options to adjust the focus mode and the minimum focus distance.
Focus Mode Auto
The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights.
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Semi-auto The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.
Manual You can adjust the focus manually on the live view page.
Min. Focus Distance When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens does not focus.
Day/Night Switch
Day/Night Switch function can provide color images in the day mode and black/white images in the night mode. Switch mode is configurable.
Day The image is always in color.
Night The image is always black/white
Auto The camera switches between the day mode and the night mode according to the illumination automatically.
Scheduled-Switch Set the Start Time and the End Time to define the duration for day mode.
Note Day/Night Switch function varies according to models.
Set Supplement Light
Steps 1. Go to Configuration Maintenance System Service . 2. Check Enable Supplement Light. 3. Click Save. 4. Go to Configuration Image Display Settings Day/Night Switch to set supplement light
parameters. Smart Supplement Light
This feature uses smart image processing technology to reduce overexposure caused by supplement light.
Laser Mode / IR Light Mode
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When the mode is set to Auto, the supplement light is automatically turned on or off according to the image brightness.
Brightness Limit Adjust the upper limit of supplement light power.
BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC (High Light Compression) function can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture.
WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details.
Note When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.
DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable.
Normal Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree.
Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree.
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White Balance
White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.
Defog
You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
EIS
Increase the stability of video image by using jitter compensation technology.
6.6.2 Image Parameters Switch
The device automatically switches image parameters in set time periods.
Go to image parameters switch setting page: Configuration Image Image Parameters Switch , and set parameters as needed.
Set Switch
Switch the image parameters to the scene automatically in certain time periods.
Steps 1. Check Enable. 2. Select and configure the corresponding time period and the scene.
Note For the scene configuration, refer to Scene Mode .
3. Click Save.
Set Link to Preset
You can set a preset to switch the image to a linked scene.
Steps 1. Check Link to Preset. 2. Select a preset. 3. Check and set a time period and a linked scene mode. 4. Click Save.
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6.6.3 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the image normally.
Select the mirror mode as needed.
Note The video recording will be shortly interrupted when the function is enabled.
6.6.4 Video Standard
Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country/region.
6.7 OSD You can customize OSD (On-screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration Image OSD Settings . Set the corresponding parameters, and click Save to take effect.
Character Set Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK.
Displayed Information Set camera name, date, week, and their related display format.
Text Overlay Set customized overlay text on image.
OSD Parameters Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
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Chapter 7 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files.
7.1 Storage Settings This part introduces the configuration of several common storage paths.
7.1.1 Memory Card
You can view the capacity, free space, status, type, and property of the memory card. Encryption of memory card is supported to ensure data security.
Set New or Unencrypted Memory Card
Before You Start Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device.
Steps 1. Go to Configuration Storage Storage Management HDD Management . 2. Select the memory card.
Note If an Unlock button appears, you need to unlock the memory card first. See Detect Memory Card Status for details.
3. Click Format to initialize the memory card. When the Status of memory card turns from Uninitialized to Normal, the memory card is ready for use.
4. Optional: Encrypt the memory card. 1) Click Encrypted Format. 2) Set the encryption password. 3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.
Note Keep your encryption password properly. Encryption password cannot be found if forgotten.
5. Optional: Define the Quota of the memory card. Input the percentage for storing different contents according to your needs.
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6. Click Save.
Set Encrypted Memory Card
Before You Start Insert an encrypted memory card to the device. For detailed installation, refer to Quick Start
Guide of the device. You need to know the correct encryption password of the memory card.
Steps 1. Go to Configuration Storage Storage Management HDD Management . 2. Select the memory card.
Note If an Unlock button appears, you need to unlock the memory card first. See Detect Memory Card Status for details.
3. Verify the encryption password. 1) Click Parity. 2) Enter the encryption password. 3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.
Note If the encryption password is forgotten and you still want to use this memory card, see Set New or Unencrypted Memory Card to format and set the memory card. All existing contents will be removed.
4. Optional: Define the Quota of the memory card. Input the percentage for storing different contents according to your needs.
5. Click Save.
Detect Memory Card Status
The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal.
Before You Start The configuration page only appears when a Hikvision memory card is installed to the device.
Steps 1. Go to Configuration Storage Storage Management Memory Card Detection . 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan
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It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.
Health Status It shows the condition of your memory card. There are three status descriptions: good, bad, and damaged. You will receive a notification if the health status is anything other than good when the Arming Schedule and Linkage Method are set.
Note It is recommended that you change the memory card when the health status is not "good".
3. Click R/W Lock to set the permission of reading and writing to the memory card. - Add a Lock
a. Select the Lock Switch as ON. b. Enter the password. c. Click Save
- Unlock If you use the memory card on the device that locks it, unlocking will be done automatically
and no unlocking procedures are required on the part of users. If you use the memory card (with a lock) on a different device, you can go to HDD
Management to unlock the memory card manually. Select the memory card, and click Unlock. Enter the correct password to unlock it.
- Remove the Lock a. Select the Lock Switch as OFF. b. Enter the password in Password Settings. c. Click Save.
Note Only admin user can set the R/W Lock. The memory card can only be read and written when it is unlocked. If the device, which adds a lock to a memory card, is restored to the factory settings, you can
go to HDD Management to unlock the memory card. 4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method
Settings for details. 5. Click Save.
7.1.2 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot task.
Before You Start Get the FTP server address first.
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Steps 1. Go to Configuration Network Advanced Settings FTP . 2. Configure FTP settings.
FTP Protocol FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol.
Server Address and Port The FTP server address and corresponding port.
User Name and Password The FTP user should have the permission to upload pictures. If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.
Directory Structure The saving path of snapshots in the FTP server.
Picture Filing Interval For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval.
Picture Name Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by adding a Custom Prefix to the default naming rule.
3. Check Upload Picture to enable uploading snapshots to the FTP server. 4. Check Enable Automatic Network Replenishment.
Note Upload to FTP/Memory Card/NAS in Linkage Method and Enable Automatic Network Replenishment should be both enabled simultaneously.
5. Click Test to verify the FTP server. 6. Click Save.
7.1.3 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start Get the IP address of the network disk first.
Steps 1. Go to NAS setting page: Configuration Storage Storage Management Net HDD .
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2. Click HDD No.. Enter the server address and file path for the disk. Server Address
The IP address of the network disk. File Path
The saving path of network disk files. Mounting Type
Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
3. Click Test to check whether the network disk is available. 4. Click Save.
7.1.4 eMMC Protection
It is to automatically stop the use of eMMC as a storage media when its health status is poor.
Note The eMMC protection is only supported by certain device models with an eMMC hardware.
Go to Configuration System Maintenance System Service for the settings. eMMC, short for embedded multimedia card, is an embedded non-volatile memory system. It is able to store the captured images or videos of the device. The device monitors the eMMC health status and turns off the eMMC when its status is poor. Otherwise, using a worn-out eMMC may lead to device boot failure.
7.1.5 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps
Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
1. Go to Configuration Storage Storage Management Cloud Storage . 2. Check Enable Cloud Storage. 3. Set basic parameters.
Protocol Version The protocol version of the cloud video manager.
Server IP The IP address of the cloud video manager. It supports IPv4 address.
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Serve Port The port of the cloud video manager. You are recommended to use the default port.
AccessKey The key to log in to the cloud video manager.
SecretKey The key to encrypt the data stored in the cloud video manager.
User Name and Password
The user name and password of the cloud video manager.
Picture Storage Pool ID
The ID of the picture storage region in the cloud video manager. Make sure storage pool ID and the storage region ID are the same.
4. Click Test to test the configured settings. 5. Click Save.
7.2 Video Recording This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files.
7.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.
Steps 1. Go to Configuration Storage Schedule Settings Record Schedule . 2. Check Enable. 3. Select a record type.
Note The record type is vary according to different models.
Continuous The video will be recorded continuously according to the schedule.
Motion When motion detection is enabled and trigger recording is selected as linkage method, object movement is recorded.
Alarm When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device.
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Motion | Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device.
Motion & Alarm Video is recorded only when motion is detected and alarm signal is received from the external alarm input device.
Event The video is recorded when configured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting operation.
5. Click Advanced to set the advanced settings. Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.
Pre-record The time period you set to record before the scheduled time.
Post-record The time period you set to stop recording after the scheduled time.
Stream Type Select the stream type for recording.
Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.
Recording Expiration The recordings are deleted when they exceed the expired time. The expired time is configurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.
7.2.2 Record Manually
Steps 1. Go to Configuration Local . 2. Set the Record File Size and saving path to for recorded files. 3. Click Save. 4. Click in the live view interface to start recording. Click to stop recording.
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7.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps 1. Click Playback. 2. Set search condition and click Search.
The matched video files showed on the timing bar. 3. Click to play the video files. - Click to clip video files. - Double click the live view image to play video files in full screen. Press ESC to exit full screen.
Note Go to Configuration Local , click Save clips to to change the saving path of clipped video files.
4. Click on the playback interface to download files. 1) Set search condition and click Search. 2) Select the video files and then click Download.
Note Go to Configuration Local , click Save downloaded files to to change the saving path of downloaded video files.
7.3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots.
7.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start If event-triggered capture is required, you should configure related linkage methods in event settings. Refer to Event and Alarm for event settings.
Steps 1. Go to Configuration Storage Schedule Settings Capture Capture Parameters . 2. Set the capture type.
Timing Capture a picture at the configured time interval.
Event-Triggered Capture a picture when an event is triggered.
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3. Set the Format, Resolution, Quality, Interval, and Capture Number. 4. Refer to Set Arming Schedule for configuring schedule time. 5. Click Save.
7.3.2 Capture Manually
Steps 1. Go to Configuration Local . 2. Set the Image Format and saving path to for snapshots.
JPEG The picture size of this format is comparatively small, which is better for network transmission.
BMP The picture is compressed with good quality.
3. Click Save. 4. Click near the live view or play back window to capture a picture manually.
7.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps 1. Click Picture. 2. Set search condition and click Search.
The matched pictures showed in the file list. 3. Select the pictures then click Download to download them.
Note Go to Configuration Local , click Save snapshots when playback to change the saving path of pictures.
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Chapter 8 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered alarm.
8.1 Basic Event
8.1.1 Set Motion Detection
This function detects moving objects in the detection region and trigger linkage actions.
Steps 1. Go to Configuration Event Basic Event Motion Detection . 2. Check Enable Motion Detection. 3. Optional: Check Enable Motion Detection in PTZ Control, and the device detects moving targets
in PTZ movement. 4. Optional: Highlight moving objects in green.
1) Check Enable Dynamic Analysis for Motion. 2) Go to Configuration Local to enable Rules.
5. Select Configuration Mode. Normal mode and expert mode are selectable. - For the information about normal mode, see Normal Mode . - For the information about expert mode, see Expert Mode .
6. Set the arming schedule. See Set Arming Schedule for details. 7. Set linkage methods. See Linkage Method Settings for details. 8. Click Save.
Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps 1. Select normal mode in Configuration. 2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
3. Set Detection Target. Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.
4. Click Draw Area. Click and drag the mouse on the live video, and then release the mouse to finish drawing one area.
Stop Drawing Stop drawing one area.
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Clear All Clear all the areas. 5. Optional: You can set the parameters of multiple areas by repeating the above steps.
Expert Mode
You can configure the motion detection parameters of day/night switch according to the actual needs.
Steps 1. Select expert mode in Configuration. 2. Set parameters of expert mode.
Day/Night Switch OFF: Day/night switch is disabled. Day/Night Auto-Switch: The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night. Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods.
Sensitivity The higher the value of sensitivity is, the more sensitive the motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
Proportion It refers to the proportion that a moving object occupies in the drawn area. When the size of the object exceeds the set proportion, motion detection is triggered.
3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area.
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Figure 8-1 Set Rules
Stop Drawing Finish drawing one area.
Clear All Delete all the areas. 4. Optional: Repeat the above steps to set multiple areas.
8.1.2 Set Video Tampering Alarm
When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.
Steps 1. Go to Configuration Event Basic Event Video Tampering . 2. Check Enable. 3. Set the Sensitivity. The higher the value is, the easier to detect the area covering. 4. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing Finish drawing.
Clear All Delete all the drawn areas.
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Figure 8-2 Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 6. Click Save.
8.1.3 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding action.
Steps 1. Go to Configuration Event Basic Event Exception . 2. Select Exception Type.
HDD Full The HDD storage is full.
HDD Error Error occurs in HDD.
Network Disconnected The device is offline.
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IP Address Conflicted The IP address of current device is same as that of other device in the network.
Illegal Login Incorrect user name or password is entered.
Voltage Instable The power supply voltage is fluctuating. 3. Refer to Linkage Method Settings for setting linkage method. 4. Click Save.
8.1.4 Set Alarm Input
Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start Make sure the external alarm device is connected. See Quick Start Guide for cable connection.
Steps 1. Go to Configuration Event Basic Event Alarm Input . 2. Check Enable Alarm Input Handling. 3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 5. Click Copy to... to copy the settings to other alarm input channels. 6. Click Save.
8.2 Smart Event
Note The function varies according to different models. To enable this function, you may need to select Smart Event on VCA Resource page. For certain
models, this function is supported in the Single Channel mode. See for details. For certain models, when the smart events are in use, the EIS is unavailable.
8.2.1 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the scene, such as the sudden increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps 1. Go to Configuration Event Smart Event Audio Exception Detection . 2. Select one or several audio exception detection types.
Audio Loss Detection
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Detect sudden loss of audio track. Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable.
Note The lower the sensitivity is, the more significant the change should be to trigger the detection.
The sound intensity threshold refers to the sound intensity reference for the detection. It is recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.
Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods.
4. Click Save.
Note The function varies according to different models.
8.2.2 Set Intrusion Detection
Intrusion detection detects the object movement of entering and loitering in a predefined area. When intrusion occurs, the device takes linkage actions as response.
Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Intrusion Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set. 2) Click Detection Area.
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3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the value of sensitivity is, the more easily the target is detected.
Threshold Threshold stands for the time of the target loitering in the region. If the time that she/he stays in the region exceeds the threshold, the alarm is triggered.
Detection Target
You can specify the object type, and the device only detects the selected type of objects.
Figure 8-3 Draw Area 8. Click Save. 9. Repeat above steps to set other detection areas. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
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8.2.3 Set Line Crossing Detection
Line crossing detection is used to detect the object movement of crossing a predefined line. When it occurs, the device takes linkage actions as response.
Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Line Crossing Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection line.
1) Select a Line No.. Up to 4 lines can be set in the scene. 2) Click Detection Area.
A yellow line is displayed on live image. 3) Click on the line, and drag its end points to adjust the length and position. 4) Select the Direction for the detection line.
Direction It stands for the direction from which the object goes across the line. A<->B
The object going across the line from both directions can be detected and alarms are triggered.
A->B Only the object crossing the configured line from side A to side B can be detected.
B->A Only the object crossing the configured line from side B to side A can be detected.
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Figure 8-4 Draw Line 6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection Target
You can specify the object type, and the device only detects the selected type of objects.
8. Click Save. 9. Repeat above steps to set other lines. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
8.2.4 Set Region Entrance Detection
Region entrance detection is used to detect the object movement of entering a predefined area. When it occurs, the device takes linkage actions as response.
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Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Region Entrance Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set. 2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing. 6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection Target
You can specify the object type, and the device only detects the selected type of objects.
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Figure 8-5 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
8.2.5 Set Region Exiting Detection
Region exiting detection is used to detect the objects movement of exiting from a predefined area. When it occurs, the device takes linkage actions as response.
Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Region Exiting Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
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2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing. 6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection Target
You can specify the object type, and the device only detects the selected type of objects.
Figure 8-6 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
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8.2.6 Set Object Removal Detection
Object removal detection detects whether the objects are removed from the predefined detection area, such as exhibits on display. When it occurs, the device takes linkage actions as response.
Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Object Removal Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set. 2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing. 6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold The threshold is the time of the objects removed from the area. If you set the value as 10, alarm is triggered after the object disappears from the area for 10 seconds.
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Figure 8-7 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
8.2.7 Set Unattended Baggage Detection
Unattended baggage detection is used to detect the objects left over in the predefined area. Linkage methods are triggered after the object is left and stays in the area for a set time period.
Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.
Steps 1. Go to Open Platform Smart Event Unattended Baggage Detection . 2. Check Enable. 3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action
during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons. 5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
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2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing. 6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again. 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again. 7. Set detection parameters.
Sensitivity The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold It stands for the time of the objects left in the area. Alarm is triggered after the object is left and stays in the area for the set time period.
Figure 8-8 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings .
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8.2.8 Set Tracking Parameters
Adjust the motion parameters of the device for better target tracking performance.
Steps 1. Go to Open Platform Smart Event Advanced Parameters . 2. Optional: Check Tuning Mode.
Note Tuning mode is to display the information that helps debugging the function. This mode is reserved for technical support.
3. Set the Duration. The device stops tracking when it tracks a target uninterruptedly for the set duration.
4. Set the zooming control and other tracking parameters. Zooming Control
Two modes are available. Controlled by target frame or by tilt angle of the device. By Tilt Angle
The device calculates the tracking zoom ratio automatically according to the tilt angle of the device.
Note The attitude of the device affects the accuracy of this zooming control mode. For the model with a built-in gyroscope, try to calibrate the attitude if some zooming problems happen during tracking. See Set Device Position for instructions.
By Target Frame The tracked target has a virtual frame around. The device calculates a suitable zoom ratio according to the frame and the set Tracking Zoom Ratio. Larger value means bigger zoom ratio.
Wait to Stop Tracking If Low Validity The validity is an internal parameter that helps judge whether the device should keep tracking or not. This parameter is the waiting time level before the device stops tracking when the validity is low. Larger value means longer waiting time.
Wait to Lower Tracking Speed If Low Validity The validity is an internal parameter that helps judge whether the PTZ channel should lower the tracking speed or not. This parameter is the waiting time level before the device lowers the tracking speed when the validity is low. Larger value means longer waiting time.
5. Click Save.
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Chapter 9 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time.
9.1 Set Arming Schedule Set the valid time of the device tasks.
Steps 1. Click Arming Schedule. 2. Drag the time bar to draw desired valid time.
Note Up to 8 periods can be configured for one day.
3. Adjust the time period. - Click on the selected time period, and enter the desired value. Click Save. - Click on the selected time period. Drag the both ends to adjust the time period. - Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days. 5. Click Save.
9.2 Linkage Method Settings You can enable the linkage functions when an event or alarm occurs.
9.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been configured, the device sends alarm information to the connected alarm output device when an alarm is triggered.
Steps 1. Go to Configuration Event Basic Event Alarm Output . 2. Set alarm output parameters.
Automatic Alarm For the information about the configuration, see Automatic Alarm .
Manual Alarm For the information about the configuration, see Manual Alarm . 3. Click Save.
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Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule.
Steps 1. Set automatic alarm parameters.
Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name Custom a name for the alarm output.
Delay It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule . 3. Click Copy to to copy the parameters to other alarm output channels. 4. Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps 1. Set the manual alarm parameters.
Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name Edit a name for the alarm output.
Delay Select Manual.
2. Click Manual Alarm to enable manual alarm output. 3. Optional: Click Clear Alarm to disable manual alarm output.
9.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered.
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Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set New or Unencrypted Memory Card for memory card storage configuration.
9.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email .
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an email notification to all designated receivers if an alarm event is detected.
Before You Start Set the DNS server before using the Email function. Go to Configuration Network Basic Settings TCP/IP for DNS settings.
Steps 1. Go to email settings page: Configuration Network Advanced Settings Email . 2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your user name and password to log in to the server.
3) Set the E-mail Encryption. When you select TLS, and disable STARTTLS, emails are sent after encrypted by TLS. The
SMTP port should be set as 465. When you select TLS and Enable STARTTLS, emails are sent after encrypted by STARTTLS,
and the SMTP port should be set as 25.
Note If you want to use STARTTLS, make sure that the protocol is supported by your email server. If you check the Enable STARTTLS while the protocol is not supported by your email sever, your email is sent with no encryption.
4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval.
5) Input the receiver's information, including the receiver's name and address. 6) Click Test to see if the function is well configured.
3. Click Save.
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9.2.4 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected.
9.2.5 Smart Tracking
Check Smart Tracking, and the device tracks the target when an alarm event is detected.
9.2.6 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture
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Chapter 10 Network Settings
10.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other.
Go to Configuration Network Basic Settings TCP/IP for parameter settings. NIC Type
Select a NIC (Network Interface Card) type according to your network condition. IPv4
Two IPv4 modes are available. DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The device IP address is changed after enabling the function. You can use SADP to get the device IP address.
Note The network that the device is connected to should support DHCP (Dynamic Host Configuration Protocol).
Manual You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6 Three IPv6 modes are available. Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac address.
Note Route advertisement mode requires the support from the router that the device is connected to.
DHCP The IPv6 address is assigned by the server, router, or gateway.
Manual
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Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information.
MTU It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.
DNS It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and Alternate DNS server properly if needed.
Dynamic Domain Name Check Enable Dynamic Domain Name and input Register Domain Name. The device is registered under the register domain name for easier management within the local area network.
Note DHCP should be enabled for the dynamic domain name to take effect.
10.1.1 Multicast
Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously.
Go to Configuration Network Basic Settings Multicast for the multicast settings. IP Address
It stands for the address of multicast host. Stream Type
The stream type as the multicast source. Video Port
The video port of the selected stream. Audio Port
The audio port of the selected stream.
10.1.2 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.
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10.2 Port The device port can be modified when the device cannot access the network due to port conflicts.
Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration Network Basic Settings Port for port settings. HTTP Port
It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port It refers to the port through which the browser accesses the device with certificate. Certificate verification is required to ensure the secure access.
RTSP Port It refers to the port of real-time streaming protocol.
SRTP Port It refers to the port of secure real-time transport protocol.
Server Port It refers to the port through which the client adds the device.
Enhanced SDK Service Port It refers to the port through which the client adds the device. Certificate verification is required to ensure the secure access.
WebSocket Port TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access.
Note Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain
models. For device models that support that function, go to Configuration Network Advanced Settings Network Service to enable it.
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10.3 Port Mapping By setting port mapping, you can access devices through the specified port.
Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.
Steps 1. Go to Configuration Network Basic Settings NAT . 2. Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed information.
Manual Port Mapping Refer to Set Manual Port Mapping for detailed information. 3. Click Save.
10.3.1 Set Auto Port Mapping
Steps 1. Check Enable UPnP, and choose a friendly name for the camera, or you can use the default
name. 2. Select the port mapping mode to Auto. 3. Click Save.
Note UPnP function on the router should be enabled at the same time.
10.3.2 Set Manual Port Mapping
Steps 1. Check Enable UPnP, and choose a friendly name for the device, or you can use the default
name. 2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port. 3. Click Save.
What to do next Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual.
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10.3.3 Set Port Mapping on Router
The following settings are for a certain router. The settings vary depending on different models of routers.
Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3. Go to Forwarding Virtual Severs , and input the Port Number and IP Address. 4. Click Save.
Example When the cameras are connected to the same router, you can configure the ports of a camera as 80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24.
Figure 10-1 Port Mapping on Router
Note The port of the network camera cannot conflict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port.
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10.4 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission.
Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.
Steps 1. Go to the settings page: Configuration Network Advanced Settings SNMP . 2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
Note The SNMP version you select should be the same as that of the SNMP software. And you also need to use the different version according to the security level required. SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and if you use the third version, HTTPS protocol must be enabled.
3. Configure the SNMP settings. 4. Click Save.
10.5 Access to Device via Domain Name You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name.
Before You Start Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps 1. Refer to TCP/IP to set DNS parameters. 2. Go to the DDNS settings page: Configuration Network Basic Settings DDNS . 3. Check Enable DDNS and select DDNS type.
DynDNS Dynamic DNS server is used for domain name resolution.
NO-IP NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save. 5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings. 6. Access the device.
By Browsers Enter the domain name in the browser address bar to access the device.
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By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods.
10.6 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.
Steps 1. Go to Configuration Network Basic Settings PPPoE . 2. Check Enable PPPoE. 3. Set the PPPoE parameters.
Dynamic IP After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name User name for dial-up network access.
Password Password for dial-up network access.
Confirm Input your dial-up password again.
4. Click Save. 5. Access the device.
By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device.
By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details.
Note The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain Name for detail information.
10.7 Accessing via Mobile Client Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on.
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Note Hik-Connect service should be supported by the camera.
10.7.1 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start You need to activate the camera before enabling the service.
Steps 1. Access the camera via web browser. 2. Enter platform access configuration interface. Configuration Network Advanced Settings
Platform Access 3. Select Hik-Connect as the Platform Access Mode. 4. Check Enable. 5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window. 6. Create a verification code or change the old verification code for the camera.
Note The verification code is required when you add the camera to Hik-Connect service.
7. Save the settings.
Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera.
Steps 1. Run SADP software. 2. Select a camera and enter Modify Network Parameters page. 3. Check Enable Hik-Connect. 4. Create a verification code or change the old verification code.
Note The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
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6. Confirm the settings.
10.7.2 Set Up Hik-Connect
Steps 1. Get and install Hik-Connect application by the following ways. - Visit https://appstore.hikvision.com to download the application according to your mobile
phone system. - Visit the official site of our company. Then go to Support Tools Hikvision App Store . - Scan the QR code below to download the application.
Note If errors like "Unknown app" occur during the installation, solve the problem in two ways. Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of
the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration.
10.7.3 Add Camera to Hik-Connect
Steps 1. Connect your mobile device to a Wi-Fi. 2. Log into the Hik-Connect app. 3. In the home page, tap "+" on the upper-right corner to add a camera. 4. Scan the QR code on camera body or on the Quick Start Guide cover.
Note If the QR code is missing or too blur to be recognized, you can also add the camera by inputting the camera's serial number.
5. Input the verification code of your camera.
Note The required verification code is the code you create or change when you enable Hik-Connect
service on the camera. If you forget the verification code, you can check the current verification code on Platform
Access configuration page via web browser. 6. Tap Connect to a Network button in the popup interface. 7. Choose Wired Connection or Wireless Connection according to your camera function.
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Wireless Connection
Input the Wi-Fi password that your mobile phone has connected to, and tap Next to start the Wi-Fi connection process. (Locate the camera within 3 meters from the router when setting up the Wi-Fi.)
Wired Connection
Connect the camera to the router with a network cable and tap Connected in the result interface.
Note The router should be the same one which your mobile phone has connected to.
8. Tap Add in the next interface to finish adding. For detailed information, refer to the user manual of the Hik-Connect app.
10.8 Set ISUP When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network.
Steps 1. Go to Configuration Network Advanced Settings Platform Access . 2. Select ISUP as the platform access mode. 3. Select Enable. 4. Select a protocol version and input related parameters. 5. Click Save.
Register status turns to Online when the function is correctly set.
10.9 Set Open Network Video Interface If you need to access the device through Open Network Video Interface protocol, you can configure the user settings to enhance the network security.
Steps 1. Go to Configuration Network Advanced Settings Integration Protocol . 2. Check Enable Open Network Video Interface. 3. Click Add to configure the Open Network Video Interface user.
Delete Delete the selected Open Network Video Interface user.
Modify Modify the selected Open Network Video Interface user. 4. Click Save. 5. Optional: Repeat the steps above to add more Open Network Video Interface users.
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10.10 Set Network Service You can control the ON/OFF status of certain protocol as desired.
Steps
Note This function varies according to different models.
1. Go to Configuration Network Advanced Settings Network Service . 2. Set network service.
WebSocket & WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, digital zoom, etc. cannot be used. If the device uses HTTP, enable WebSocket. If the device uses HTTPS, enable WebSockets. When you use WebSockets, select the Server Certificate.
Note Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information.
SDK Service & Enhanced SDK Service Check Enable SDK Service to add the device to the client software with SDK protocol. Check Enable Enhanced SDK Service to add the device to the client software with SDK over TLS protocol. When you use Enhanced SDK Service, select the Server Certificate.
Note Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information. When set up connection between the device and the client software, it is recommended to
use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data transmission. See the user manual of the client software for the arming mode settings.
TLS (Transport Layer Security) The device offers TLS1.1, TLS1.2 and TLS1.3. Enable one or more protocol versions according to your need.
Bonjour Uncheck to disable the protocol.
3. Click Save.
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10.11 Set Alarm Server The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission.
Steps 1. Go to Configuration Network Advanced Settings Alarm Server . 2. Enter Destination IP or Host Name, URL, and Port. 3. Optional: Check Enable to enable ANR. 4. Select Protocol.
Note HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communication.
5. Click Test to check if the IP or host is available. 6. Click Save.
10.12 TCP Acceleration TCP acceleration is used to improve latency and reduce packet loss caused by network congestion in poor network condition, and guarantee the fluency of live view.
10.13 Traffic Shaping Traffic shaping is used to shape and smooth video data packet before transmission.
It helps to improve latency and reduce packet loss caused by network congestion and ensure the video quality as well. Shaping level is configurable.
10.14 Set SRTP The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet protocol, intended to provide encryption, message authentication and integrity, and replay attack protection to the RTP data in both unicast and multicast applications.
Steps 1. Go to Configuration Network Advanced Settings SRTP . 2. Select Server Certificate. 3. Select Encrypted Algorithm. 4. Click Save.
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Note Only certain device models support this function. If the function is abnormal, check if the selected certificate is abnormal in certificate
management.
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Chapter 11 System and Security
It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters.
11.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration System System Settings Basic Information to view the device information.
11.2 Restore and Default Restore and Default helps restore the device parameters to the default settings.
Steps 1. Go to Configuration System Maintenance Upgrade & Maintenance . 2. Click Restore or Default according to your needs.
Restore Reset device parameters, except user information, IP parameters and video format to the default settings.
Default Reset all the parameters to the factory default.
Note Be careful when using this function. After resetting to the factory default, all the parameters are reset to the default settings.
11.3 Search and Manage Log Log helps locate and troubleshoot problems.
Steps 1. Go to Configuration System Maintenance Log . 2. Set search conditions Major Type, Minor Type, Start Time, and End Time. 3. Click Search.
The matched log files will be displayed on the log list. 4. Optional: Click Export to save the log files in your computer.
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11.4 Import and Export Configuration File It helps speed up batch configuration on other devices with the same parameters.
Steps 1. Export configuration file.
1) Go to Configuration System Maintenance Upgrade & Maintenance . 2) Click Device Parameters and input the encryption password to export the current
configuration file. 3) Set the saving path to save the configuration file in local computer.
2. Import configuration file. 1) Access the device that needs to be configured via web browser. 2) Click Browse to select the saved configuration file. 3) Input the encryption password you have set when exporting the configuration file. 4) Click Import.
11.5 Export Diagnose Information Diagnose information includes running log, system information, hardware information.
Go to Configuration System Maintenance Upgrade & Maintenance . Check desired diagnose information and click Diagnose Information to export corresponding diagnose information of the device.
11.6 Reboot You can reboot the device via browser.
Go to Configuration System Maintenance Upgrade & Maintenance , and click Reboot.
11.7 Upgrade Before You Start You need to obtain the correct upgrade package.
Caution DO NOT disconnect power during the process, and the device reboots automatically after upgrade.
Steps 1. Go to Configuration System Maintenance Upgrade & Maintenance . 2. Choose one method to upgrade.
Firmware Locate the exact path of the upgrade file.
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Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade.
11.8 View Open Source Software License Go to Configuration System System Settings About Device , and click View Licenses.
11.9 Set Live View Connection It controls the remote live view connection amount.
Live view connection controls the maximun live view that can be streamed at the same time. Enter Configuration System Maintenance System Service to set the upper limit of the remote connection number.
11.10 Time and Date You can configure time and date of the device by configuring time zone, time synchronization and Daylight Saving Time (DST).
11.10.1 Synchronize Time Manually
Steps 1. Go to Configuration System System Settings Time Settings . 2. Select Time Zone. 3. Click Manual Time Sync.. 4. Choose one time synchronization method. - Select Set Time, and manually input or select date and time from the pop-up calendar. - Check Sync. with computer time to synchronize the time of the device with that of the local
PC. 5. Click Save.
11.10.2 Synchronize Time by Satellite
Note This function varies depending on different devices.
Steps 1. Enter Configuration System System Settings Time Settings .
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2. Select Satellite Time Sync.. 3. Set Interval. 4. Click Save.
11.10.3 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start Set up a NTP server or obtain NTP server information.
Steps 1. Go to Configuration System System Settings Time Settings . 2. Select Time Zone. 3. Click NTP. 4. Set Server Address, NTP Port and Interval.
Note Server Address is NTP server IP address.
5. Click Test to test server connection. 6. Click Save.
11.10.4 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
Steps 1. Go to Configuration System System Settings DST . 2. Check Enable DST. 3. Select Start Time, End Time and DST Bias. 4. Click Save.
11.11 Set RS-485 RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long.
Before You Start Connect the device and computer or termial with RS-485 cable.
Steps 1. Go to Configuration System System Settings RS-485 .
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2. Set the RS-485 parameters.
Note You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
11.12 Security You can improve system security by setting security parameters.
11.12.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration System Security Authentication to choose authentication protocol and method according to your needs. RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
RTSP Digest Algorithm MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
WEB Authentication Digest and digest/basic are supported, which means authentication information is needed when WEB request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
WEB Digest Algorithm MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
Note Refer to the specific content of protocol to view authentication requirements.
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11.12.2 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid the visits from the certain IP addresses.
IP address refers to IPv4.
Steps 1. Go to Configuration System Security IP Address Filter . 2. Check Enable IP Address Filter. 3. Select the type of IP address filter.
Forbidden IP addresses in the list cannot access the device.
Allowed Only IP addresses in the list can access the device. 4. Edit the IP address filter list.
Add Add a new IP address or IP address range to the list.
Modify Modify the selected IP address or IP address range in the list.
Delete Delete the selected IP address or IP address range in the list. 5. Click Save.
11.12.3 Set MAC Address Filter
MAC address filter is a tool for access control. You can enable the MAC address filter to allow or forbid the visits from the certain MAC addresses.
Steps 1. Go to Configuration System Security MAC Address Filter . 2. Check Enable MAC Address Filter. 3. Select the type of MAC address filter.
Forbidden MAC addresses in the list cannot access the device.
Allowed Only MAC addresses in the list can access the device. 4. Edit the MAC address filter list.
Add Add a new MAC address to the list.
Modify Modify the selected MAC address in the list.
Delete Delete the selected MAC address in the list. 5. Click Save.
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11.12.4 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access.
Steps 1. Go to Configuration Network Advanced Settings HTTPS . 2. Check Enable. 3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol. 4. Select a server certificate.
Note Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information. If the function is abnormal, check if the selected certificate is abnormal in Certificate
Management. 5. Click Save.
11.12.5 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour after device booting. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Steps
Note This function is only supported by certain camera models.
1. Go to Configuration System Maintenance Security Audit Log . 2. Select log types, Start Time, and End Time. 3. Click Search.
The log files that match the search conditions will be displayed on the Log List. 4. Optional: Click Export to save the log files to your computer.
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Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Before You Start Install client and CA certificates before configuration. Refer to Certificate Management for
detailed information. Select certificates according to the requirement of the log server. If two-way authentication is
required, select the CA certificate and the client certificate. If one-way authentication is required, select the CA certificate only.
Steps 1. Check Enable Log Upload Server. 2. Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted. 3. Input Log Server IP and Log Server Port. 4. Optional: Select client certificate. 5. Select CA certificate to the device. 6. Click Test to test the settings. 7. Click Save.
11.12.6 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending.
Note QoS needs support from network device such as router and switch.
Steps 1. Go to Configuration Network Advanced Configuration QoS . 2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Note Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is. You need to set the same value in router while configuration.
3. Click Save.
11.12.7 Set IEEE 802.1X
IEEE 802.1x is a port-based network access control. It enhances the security level of the LAN/ WLAN. When devices connect to the network with IEEE 802.1x standard, the authentication is needed.
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Go to Configuration Network Advanced Settings 802.1X , and enable the function. Set Protocol and EAPOL Version according to router information. Protocol
EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable EAP-LEAP and EAP-MD5
If you use EAP-LEAP or EAP-MD5, the authentication server must be configured. Register a user name and password for 802.1X in the server in advance. Input the user name and password for authentication.
EAP-TLS If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User Certificate and Private Key.
EAPOL Version The EAPOL version must be identical with that of the router or the switch.
11.12.8 SSH
Secure Shell (SSH) is a cryptographic network protocol for operating network services over an unsecured network.
The SSH function is disabled by default.
Caution Use the function with caution. The security risk of device internal information leakage exists when the function is enabled.
11.12.9 Control Timeout Settings
If this function is enabled, you will be logged out when you make no operation (not including viewing live image) to the device via web browser within the set timeout period.
Go to Configuration System Security Advanced Security to complete settings.
11.12.10 Certificate Management
It helps to manage the server/client certificates and CA certificate, and to send an alarm if the certificates are close to expiry date, or are expired/abnormal.
Note The function is only supported by certain device models.
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Server Certificate/Client Certificate
Note The device has default self-signed server/client certificate installed. The certificate ID is default.
Create and Install Self-signed Certificate
Steps 1. Go to Configuration System Security Certificate Management . 2. Click Create Self-signed Certificate. 3. Input certificate information.
Note The input certificate ID cannot be the same as the existing ones.
4. Click OK to save and install the certificate. The created certificate is displayed in the Server/Client Certificate list. If the certificate is used by certain functions, the function name is shown in the column Functions.
5. Optional: Click Certificate Property to see the certificate details.
Install Self-signed Request Certificate
You can send the self-signed certificate to a trusted third-party for the signature, and install the certificate to the device.
Before You Start Create a self-signed certificate first. See Create and Install Self-signed Certificate for instructions.
Steps 1. Go to Configuration System Security Certificate Management . 2. Select a self-signed certificate from the Server/Client Certificate list. 3. Click Create Certificate Request. 4. Input request information. 5. Click OK.
The certificate request details are displayed in a pop-up window. 6. Copy the request content and save it as a request file. 7. Send the file to a trusted-third party for signature. 8. After receiving the certificated sent back from the third-party, install it to the device.
1) Click Import. 2) Input Certificate ID.
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Note The input certificate ID cannot be the same as the existed ones.
3) Click Browse to select the certificate file. 4) Select Self-signed Request Certificate. 5) Click OK. The imported certificate is displayed in the Server/Client Certificate list. If the certificate is used by certain function, the function name is shown in the column Functions.
9. Optional: Click Certificate Property see the certificate details.
Install Other Authorized Certificate
If you already has an authorized certificate (not created by the device), you can import it to the device directly.
Steps 1. Go to Configuration System Security Certificate Management . 2. Click Import. 3. Input Certificate ID.
Note The input certificate ID cannot be the same as the existed ones.
4. Click Browse to select the certificate file. 5. Select Certificate and Key and select a Key Type according to your certificate.
Independent Key If your certificate has a independent key, select this option. Browse to select the private key and input the private-key password.
PKCS#12 If your certificate has the key in the same certificate file, select this option and input the password.
6. Click OK. The imported certificate is displayed in the Server/Client Certificate list. If the certificate is used by certain function, the function name is shown in the column Functions.
Install CA Certificate
Before You Start Prepare a CA certificate in advance.
Steps 1. Go to Configuration System Security Certificate Management .
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2. Input Certificate ID.
Note The input certificate ID cannot be the same as the existing ones.
3. Click Browse to select the certificate file. 4. Click OK.
The imported certificate is displayed in the CA Certificate list. If the certificate is used by certain functions, the function name is shown in the Functions column.
Enable Certificate Expiration Alarm
Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the certificate will expire soon, or is expired or abnormal. 2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).
Note If you set the reminding day before expiration to 1, then the camera will remind you the day
before the expiration day. 1 to 30 days are available. Seven days is the default reminding days. If you set the reminding day before expiration to 1, and the detection time to 10:00, and the certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day.
3. Click Save.
11.12.11 User and Account
Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different permission to different user levels.
Caution To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.
Steps 1. Go to Configuration System User Management User Management . 2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
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Administrator The administrator has the authority to all operations and can add users and operators and assign permission.
User Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations.
Operator Operators can be assigned all permission except for operations on the administrator and creating accounts.
Modify Select a user and click Modify to change the password and permission.
Delete Select a user and click Delete.
Note The administrator can add up to 31 user accounts.
3. Click OK.
Online Users
The information of users logging into the device is shown.
Go to Configuration System User Management Online Users to view the list of online users.
Simultaneous Login
The administrator can set the maximum number of users logging into the system through web browser simultaneously.
Go to Configuration System User Management , click General and set Simultaneous Login.
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Appendix A. Device Command
Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
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Appendix B. Device Communication Matrix
Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras.
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