Hikvision DS-C30S-S11 Controller Installation Guide PDF

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Video Wall Controller

Installation Guide

Manual Name Manual Type

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Legal Information

2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information

hereinafter are for description and explanation only. The information contained in the Manual is subject to change,

without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision

website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

and other Hikvisions trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED AS IS AND WITH ALL FAULTS AND ERRORS. HIKVISION

MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY

QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO

EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,

CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT,

EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION

SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES

RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,

HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE

FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING

THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT

LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY

RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR

PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR

BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR

FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

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Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible

for compliance could void the users authority to operate the equipment.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and

comply therefore with the applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as

unsorted municipal waste in the European Union. For proper recycling, return this product

to your local supplier upon the purchase of equivalent new equipment, or dispose of it at

designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed

of as unsorted municipal waste in the European Union. See the product documentation

for specific battery information. The battery is marked with this symbol, which may include

lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the

battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info

Video Wall Controller Installation Guide

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Preface

Applicable Models

This manual is applicable to C30S series video wall controllers.

About the Default

This device has the following defaults.

In order to improve system security, it is strongly recommended to reset your password

regularly. In order to protect your personal privacy and corporate data, and avoid network

security issues on your device, it is recommended that you set a high-strength password that

complies with security regulations.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Category Parameter Default Value

Device Login username and IP address

User name: admin

IP Address: 192.0.0.64

Symbol Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

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Safety Instructions

In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.

This is a class A product and may cause radio interference in which case the user may be

required to take adequate measures.

Use the power adapter delivered with the device only.

This equipment is not suitable for use in locations where children are likely to be present.

CAUTION: Risk of explosion if the battery is replaced by an incorrect type.

Improper replacement of the battery with an incorrect type may defeat a safeguard (for

example, in the case of some lithium battery types).

Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,

which may result in an explosion.

Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.

Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.

Waste batteries will pollute the environment. Please dispose of used batteries according to the instructions.

Do not expose the battery to the sun, fire or other similar overheated environment.

The protective ground terminal of the equipment should be reliably connected to the protective grounding device of the building.

The device contains fans. Keep body parts away from fan blades. Disconnect the power source during maintenance.

If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the product yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

If smoke, odor or noise rise from the device during use, please turn off the power at once and unplug the power cable, and then contact the service center.

The device is a system-level monitoring equipment, which is generally placed in the central computer room of the monitoring system at all levels. The selection of the installation site should comply with the relevant standards of the computer room construction in the country and region of use.

The device is only suitable for installation in the computer room.

Please install the device according to the instructions in this manual. To prevent injury, this device must be securely attached to the installation location.

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Do not place the device in an environment with strong vibration, impact, or strong electromagnetic interference (ignorance can cause equipment damage).

Do not expose the device to the explosive situation.

Keep clean and dry on the surface of the device.

Do not touch the exposed connection points or components when the device is powered on.

Keep a minimum 25 cm distance around the device for sufficient ventilation.

The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the

device on a bed, sofa, rug or other similar surface.

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TABLE OF CONTENTS Chapter 1 Introduction ............................................................................................................... 1

Overview ............................................................................................................................................................... 1

Packing List............................................................................................................................................................ 1

Device Appearance ............................................................................................................................................... 2

1.3.1 Host System ............................................................................................................................................... 2

1.3.2 Functional Service Board ........................................................................................................................... 5

Chapter 2 Installation ............................................................................................................... 12

Safety Precautions .............................................................................................................................................. 12

Install Board Card ................................................................................................................................................ 14

Install Cabinet and Grounding ............................................................................................................................ 15

Connect Cables ................................................................................................................................................... 16

2.4.1 Connect Network ..................................................................................................................................... 16

2.4.2 Connect Power Cord ................................................................................................................................ 17

Power the Device On .......................................................................................................................................... 17

Chapter 3 Get More Information .............................................................................................. 18

Video Wall Controller Installation Guide

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Chapter 1 Introduction

Overview

The DS-C30S series video wall controller (hereinafter referred to as the device, or the controller) is a new-generation pure hardware image processing device based on Field Programmable Gate Array (FPGA). Compared with the traditional controller, the device has a brand-new system structure and adopts data dual exchange technology to support large-capacity data transmission and processing. With high image processing performance, the device supports the access and real-time processing of multi-channel high definition and ultra-high definition signals. Adopting the main control board plus input and output board structure, which can be figured as required, the device supports multi-screen management. This product is mainly used in large-screen splicing control system and considered the core control device of the system.

Video Wall Controller Installation Guide

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Packing List

Packing List

Item Quantity Device Item Quantity Device

Redundant Power

Supply

3 Chassis

Connecting Terminal

1 Input

Board

AC Power Cord

2

DB9 to RJ45 Converter

1

Network Cable

2

Disk

1

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Device Appearance

The front view of the host system.

LCD

Front View

The rear view of the host system.

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Switch Board

Service Board

Mother Board

Power Switch

Rear View

Main Control Board

1

2

4

3 5

Front Panel of Main Control Board

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Main Control Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 CONSOLE Interface used for device debugging, parameter configuration, etc.

4 LAN

Reserved LAN interface

Please connect to the network through the network interface of the switch board.

5 USB

USB 2.0 interface

Used for connecting peripherals such as mouse, keyboard, USB disk, etc.

Switch Board

1

2 3

4

5

6

7

8

Switch Board

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Switch Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 USB

Reserved USB 2.0 interface

Used for connecting peripherals such as mouse, keyboard, U disk, etc.

4 CONSOLE Interface used for device debugging, parameter configuration, etc.

5 RS485/RS232 RJ45 interface

Used for screen control, serial port keyboard control, etc.

6 LAN 2 LAN interfaces

Used for network connection.

7 SFP Interface used for the insertion of one 10 Gigabit optical port module.

8 SFP ACT Status indicator of SFP

Lit when inserted with optical port module

Flashes during data trasmission

The device adopts a plug-in modular design. The host system is equipped with different service sub- boards to achieve different functions.

VGA Input Board

1

2

3

4

VGA Input Board

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VGA Input Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is power-on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 VGA IN 4 interfaces used for VGA video input.

4 AUDIO IN Mini-DP four-in-one Line-in audio input interface

Used for audio input with an external adapter cable.

HDMI UHD Input Board

1

2

3

HDMI UHD Input Board

HDMI UHD Input Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is power-on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 HDMI IN 2 HDMI

Used for ultra-high-definition video input.

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DP Input Board

1

2

3

DP Input Board

DP Input Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is power-on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 DP IN 2 DP interfaces

Used for ultra-high-definition video input.

DVI Input Board

1

2

3

4

DVI Input Board

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DVI Input Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 DVI IN 4 DVI IN

Used for video input.

4 AUDIO IN Mini-DP four-in-one Line-in audio input interface

Used for audio input with an external adapter cable.

DVI Output Board

1

2

3

4

DVI Output Board

DVI Output Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 DVI OUT 4 DVI OUT

Used for video output.

4 AUDIO OUT Mini-DP four-in-one Line-in audio output interface

Used for audio output with an external adapter cable.

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HDMI Input Board

1

2

3

HDMI Input Board

HDMI Input Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 HDMI IN 4 HDMI IN

Used for video input.

HDMI Output Board

1

2

3

HDMI

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HDMI Output Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

3 HDMI OUT 4 HDMI OUT

Used for video output.

Network Decoding Board

1

2

Network Decoding Board

Network Decoding Board Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT Status indicator

Flashing green when the board is functioning normally.

LED Sending Card

1

2

3

4

5

6

LED Sending Card

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LED Sending Card Interface Description

No. Name Description

1 PWR Power indicator

Solid green after the board is powered on.

2 ACT

Status indicator

Flashing green when the board is functioning normally.

3

Gigabit Network Interface

20 Gigabit Ethernet interfaces

Used for network connection through MiniSAS 8x to RJ45.

4 SFP 2 SFP interfaces

Used for the insertion of 10 Gigabit optical port

module.

5 SFP Indicator Status indicator of SFP

Turns steady green when SFP functions normally.

6 AUDIO OUT Interfasce used for Line-out audio output through left and right channels or two separate channels.

MiniSAS 8x to RJ45

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Chapter 2 Installation

Safety Precautions

As a high-precision, system-level electronic product, the controller should be installed and

maintained by professionals.

In order to avoid personal and property injury, please read the safety precautions in this section carefully before installation. The following safety recommendations do not cover all possible dangerous situations.

Electricity Safety

During the installation, wiring, disassembly, and maintenance of the device, please disconnect the power supply and do not operate with electricity (except for the operation of the hot plug).

In the installation and use of the device, make sure to follow the local electrical safety regulations.

Please use the power adapter provided with the device.

In case of abnormal phenomena such as smoke or peculiar small occur during the use of the device, please cut off the power immediately, unplug the power cord from the socket, and contact the after-sales service center in time.

Anti-Static Measures

The equipment is a precision electronic device. In order to avoid static electricity from damaging the components, in addition to anti-static measures in the installation room, you also need to pay attention to the following measures:

During the installation process (especially when installing the main control board and the business board), you must wear anti-static gloves or anti-static wrists.

When holding the main control board or the business board, try to avoid touching the components or printed circuits.

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Grounding Requirements

In order to ensure personal safety and device safety, the device must be grounded. See 2.3 for detailed steps.

Power Supply Requirements

The device supports AC 106 ~ 240 V, 50/60 Hz power supply. It is recommended to use AC 220 V power supply. To ensure the stable operation of the device, it is recommended to install UPS

for power supply.

Anti-Interference Requirements

The on-site power supply system must have effective measures to prevent grid interference.

Do not use the working ground together with the grounding device or lightning protection grounding device of power equipment, and keep the two as far away as possible.

Keep away from high-power radio transmitters, radar transmitters, and high-frequency and high-current equipment.

When necessary, electromagnetic shielding can be used for anti-interference.

Environmental Requirements

The device is a system-level monitoring equipment, which is generally placed in the central computer room of the monitoring system at all levels. The selection of the installation site should comply with the relevant standards of the computer room construction in the country and region of use.

The device is a standard rack-mounted equipment fixed in the cabinet. Please pay attention to the following information during installation and use:

Ensure that the temperature in the cabinet is within the range of 0 C to 50 C.

Ensure that the humidity in the equipment room is between 10% and 90% RH.

Ensure that the cabinet is strong enough to support the weight of the video integrated platform and its accessories. Pay attention to avoid the danger caused by uneven mechanical load during the simultaneous installation.

Ensure that there is enough installation space for the video and audio cables. The cable bending radius should not be less than 5 times the cable outer diameter.

Keep the integrated platform a minimum 50 cm distance above the ground for sufficient ventilation.

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Install Board Card

The device is of plug-in modular design. All functions are realized through the service board, and managed through the main control board. The basic steps to install the board card are illustrated as follows.

Remove some (or all) baffle from the slots of the device as required.

Loosen the fixing screws on both sides with a screwdriver and pull out the baffle.

Baffle

Remove the Baffle

Do not remove the baffle from the slot where the board is not installed, so as not to affect the

cooling air passage.

Install the board. Take the installation of the service board as an example.

1. Insert the service board along the slot.

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Service Board

Insert the Service Board

2. Push the board to the innermost position.

3. Fix the screws on both sides with a screwdriver.

Installation Completed

Install Cabinet and Grounding

The device is designed in accordance with the 8U standard chassis structure. The installation process is as follows.

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The front and rear weights of the chassis are inconsistent. Please take safety precautions when lifting

the chassis.

Install the rack bracket on an empty slot of the rack (make sure it can bear the weight of the device), and fix it with screws.

Place the device on the bracket, and fix the body mounting ears on the fixed guide grooves on both sides of the cabinet with screws.

The positions of the fixed screws for the chassis mounting ears are shown as follows.

Mounting Ear Mounting Ear

Fixed Srew

Fixed Srew

Fixed Srew

Fixed Srew

Mounting Ear Handle

Mounting Ear Handle

Locations of the Fixed Screws for the Chassis Mounting Ears

Make reliable grounding between the grounding terminal of the device and the cabinet. The grounding point is located on the rear of the chassis.

To ensure personal safety and equipment safety, the device must be grounded.

Connect Cables

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The device is connected to the network through networking equipment such as switches. The following figure is an example of the switch board network connection.

Switch Board

Switch Board Network Connection

It is recommended to use Category 6 Ethernet cable for connection.

The default configuration of the 2 Gigabit Ethernet ports on the device is not aggregated. Aggregation can be realized as long as the connected switch board is configured.

Use three-phase power cord to connect the equipment power supply to the power supply socket in the server room. The device is equipped with redundant dual power supplies, and both power interfaces need to be connected to power socket(s).

Fan

Power Input Power Supply

Power the Device On

You can start the device after the power cord is connected. Press and hold the power switch during operation to shut down the device. Short press the power switch in the shutdown state to start the device.

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Chapter 3 Get More Information

Scan the QR code below to get more information about the system operation and function configuration. Please refer to the actual device.

The following operations require network data traffic and are recommended to be performed in a

Wi-Fi environment.

User Manual Communication Matrix Device Command

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