Hikvision DS-PEA101-V1-Y Alarm User's Manual PDF

Non-Visible Panic Alarm Station

Configuration Guide

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Legal Information

2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

and other Hikvision's trademarks and logos are the properties of

Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED AS IS AND WITH ALL FAULTS AND ERRORS. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

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Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.

Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Note Provides additional information to emphasize or supplement important points of the main text.

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Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

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Contents

Chapter 1 Overview.................................................................................................................... 1

Chapter 2 Activation................................................................................................................... 2

2.1 Activate via SADP .................................................................................................................. 2

2.2 Activate Device via Client Software ...................................................................................... 3

Chapter 3 Remote Settings ......................................................................................................... 5

3.1 Device Management ............................................................................................................. 5

3.1.1 Add Device to the Client Software ............................................................................ 5

3.1.2 Edit Network Parameters ........................................................................................... 6

3.2 Network Configuration ......................................................................................................... 6

3.2.1 Basic Settings .............................................................................................................. 6

3.2.2 Set DNS ....................................................................................................................... 8

3.2.3 Set NAT ....................................................................................................................... 8

3.2.4 Set Alarm Center ...................................................................................................... 10

3.2.5 Set SIP ....................................................................................................................... 11

3.2.6 Set Hik-Connect ........................................................................................................ 13

3.2.7 Access the Platform .................................................................................................. 14

3.2.8 Set Intercom Parameters ......................................................................................... 15

3.2.9 Set Integrate Protocol Parameters .......................................................................... 16

3.3 Alarm Settings ..................................................................................................................... 17

3.3.1 Set Zone .................................................................................................................... 17

3.3.2 Set Relay ................................................................................................................... 19

3.3.3 Set Call Waiting ........................................................................................................ 20

3.3.4 Set Voice Prompt ...................................................................................................... 21

3.4 Alarm Management ............................................................................................................ 23

3.4.1 Manage Relay ........................................................................................................... 23

3.4.2 Manage Audio Input/Output ................................................................................... 23

3.4.3 Manage Siren ............................................................................................................ 24

3.4.4 Manage Audio File.................................................................................................... 25

3.5 Event Settings ...................................................................................................................... 26

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3.5.1 Set Audio Exception Detection ................................................................................ 26

3.6 Video & Audio Settings ....................................................................................................... 28

3.6.1 Video & Audio Settings ............................................................................................ 28

3.6.2 Set Display ................................................................................................................ 30

3.6.3 Set Image Parameters .............................................................................................. 31

3.6.4 Set Intercom Audio .................................................................................................. 31

3.7 System Settings ................................................................................................................... 32

3.7.1 Set Time .................................................................................................................... 32

3.7.2 Set System Parameters ............................................................................................ 33

3.7.3 Set Security ............................................................................................................... 33

3.7.4 Set Password ............................................................................................................ 34

3.7.5 Set User ..................................................................................................................... 35

3.7.6 Search for Log ........................................................................................................... 35

3.7.7 Maintain the System ................................................................................................ 36

3.7.8 Check Video & Audio Status .................................................................................... 38

3.7.9 Security Audit Log .................................................................................................... 39

3.8 Check Status ........................................................................................................................ 40

3.8.1 Check Zone Status .................................................................................................... 40

3.8.2 Check Relay Status ................................................................................................... 40

3.8.3 Check Siren Status .................................................................................................... 40

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Chapter 1 Overview

Description

DS-PEA101 series of active panic alarm station has 1-channel alarm input and 1-channel alarm output. It supports center call, two-way video intercom, real-time monitoring, first time alarm help and audio anomaly detection. It can provide faster and more effective services for the society, effectively deter criminals, reassure the public, and stabilize the society. The device is mainly used in hospitals, scenic spots, communities and prisons etc.

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Chapter 2 Activation

In order to protect personal security and privacy and improve the network security level, you should activate the device the first time you connect the device to a network.

2.1 Activate via SADP

SADP is a tool to detect, activate and modify the IP address of the device over the LAN.

Before You Start

Get the SADP software from the supplied disk or the official website http://www.hikvision.com/en/, and install the SADP according to the prompts.

The device and the PC that runs the SADP tool should be within the same subnet.

The following steps show how to activate a device and modify its IP address. For batch activation and IP addresses modification, refer to User Manual of SADP for details.

Steps

1. Run the SADP software and search the online devices. 2. Find and select your device in online device list. 3. Input new password (admin password) and confirm the password.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

4. Click Activate to start activation.

Figure 2-1 SADP Page

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Status of the device becomes Active after successful activation. 5. Modify IP address of the device.

1) Select the device. 2) Change the device IP address to the same subnet as your computer by either modifying the IP

address manually or checking Enable DHCP. 3) Input the admin password and click Modify to activate your IP address modification.

2.2 Activate Device via Client Software

Before You Start

Get the iVMS-4200 client software from the supplied disk or the official website http://www.hikvision.com/en/. Install the software by following the prompts.

Get the Guarding Vision client software from the supplied disk. Install the software by following the prompts.

The device and the PC that runs the software should be in the same subnet.

Steps

1. Run the client software. 2. Optional: Click , select the Cloud P2P Region, and login the Cloud P2P account.

Note

For the first use, you need to register a cloud P2P account. After logging in, you can store your device on the cloud.

3. Enter Device Management Device in the Maintenance and Management list. 4. Click Online Device. 5. Check the device status from the online device list, and select an inactive device. 6. Click Activate. 7. Create and confirm the admin password of the device.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

8. Click OK to start activation. Device status will change to Active after successful activation.

9. Edit IP address of the device. 1) Select a device and click on the online device list.

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2) Change the device IP address to the same subnet with your computer and set port number as 80.

3) Enter the admin password of the device and click OK to complete modification. 10. Optional: Check the device on the online device list and click Add to add the device to the

device list.

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Chapter 3 Remote Settings

In the client software, go to Device Management, click and select the device in the device list, and

click to go to Remote Configuration page.

Note

The device should be activated the first time it is used to log in and use properly. See Activation to activate the device.

You need to add the device to the client software before configure it. See Add Device to the Client Software.

Get the client software from the technical support, and install the software according to the prompts.

3.1 Device Management

3.1.1 Add Device to the Client Software

Before You Start

Activate the device and ensure that the device is on the same subnet as the PC.

Figure 3-1 Client Software Main Page

In the client software, go to Device Management Device on the Maintenance and Management list. You can add devices to client software by several methods on the device management page. The following describes how to add devices through IP/Domain Name. For

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more information, see iVMS-4200 Client Software User Manual.

Steps

1. On the Device page, click Add. 2. Select IP/Domain as the adding mode, edit the device information, including Name, Address,

Port, User Name, and Password.

Note

The port No. is 8000.

3. Check Import to Group. 4. Click Add to add the device.

3.1.2 Edit Network Parameters

Edit the device network parameters so that the device IP address is in the same subnet as the computer IP address.

You can edit the network parameters through the SADP software, the client software, or the device. The SADP software is taken as an example for explanation.

Steps

1. Run the SADP software, check the activated device, and edit the IP Address, Subnet Mask, Gateway and other parameters in the Modify Network Parameters list on the right.

Note

If check Enable DHCP, the device can automatically obtain network parameters.

2. Enter the activation password, click Modify, and the prompt Modify parameters is successful indicate that the settings take effect.

3.2 Network Configuration

3.2.1 Basic Settings

Configure network mode, IP address, NIC and NIC type, subnet mask, gateway, MAC address, MTU settings, and port No. for device.

Before You Start

Make sure the cable of the device is connected.

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Steps

Note

The network mode is multiple networks mode, you can set the basic network parameters for NIC 1 and NIC 2.

1. Click to enter the Remote Configuration page, go to Network General.

Figure 3-2 Network Basic Settings Page

2. Select the NIC and the NIC type. 3. Set the network address.

Automatically obtain the network address Check Auto-obtain, the device automatically obtains the network address (IPv4 Address, Subnet Mask (IPv4), Gateway Address (IPv4)) through DHCP.

Note

NIC 1 and NIC 2 are independent of DHCP.

Manually set the network address According to the actual network environment, manually set the network address IPv4 Address, Subnet Mask (IPv4), Gateway Address (IPv4).

4. Set the MTU(Byte), Device Port, HTTP port, RTSP port for the device.

MTU(Byte)

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Maximum transmission unit, which refers to the maximum packet size passed by TCP/UDP protocol network transmission. The default is 1500.

Device Port

The default device port number is 8000.

HTTP port

The default port number is 80, and it can be changed to any port No. which is not occupied.

RTSP port

The default port number is 554 and it can be changed to any port No. ranges from 1024 to 65535.

5. Click Save to save the settings.

3.2.2 Set DNS

When the device accesses the network through the domain name, you need to configure the correct and available DNS server IP address. The device supports 2 DNS address.

Click to enter the Remote Configuration page, go to Network DNS, set the DNS server IP address and click Save to save the settings.

Figure 3-3 DNS Setting Page

Note

When DHCP is enabled, the DNS cannot be set.

3.2.3 Set NAT

Enable the UPnP function, and you don't need to configure the port mapping for each port, and

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the device is connected to the Wide Area Network via the router.

Steps

Note

Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments.

1. Click to enter the Remote Configuration page, go to Network NAT.

Figure 3-4 NAT Setting Page

2. Check Enable UPnP, and set Mapping Types as Manual or Auto. Set Mapping Types as Auto

The Ports are read-only, and the external ports are set by the router automatically. Set Mapping Types as Manual

You can edit the external port on your demand. And then you should enable UPnP function on the router.

Caution

Please do not arbitrarily edit the default port number. If there is a port conflict and you need to edit the port number, please modify the port number as follows.

HTTP Port

By default, the value of the HTTP port No. is 80. If the value is changed, you need to add

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the modified port number to the address when you log in using the browser. For example, when the HTTP port number is changed to 81, you need to enter http://192.168.1.64:81 when you log in using a browser.

Server Port

By default, the value of the Server port No. is 8000. If the value is changed, you need to enter the server port number on the login page when you log in the device by client software.

RTSP Port

Real-time transport protocol port, please make sure that the port you modified is available. By default, the value of the RTSP port No. is 554.

3. Click Save to save the settings.

3.2.4 Set Alarm Center

Configure the alarm center. When an alarm is triggered, the alarm information can be uploaded to the configured alarm center.

Steps

1. Click to enter the Remote Configuration page, go to Network Network Center Settings.

Figure 3-5 Alarm Center Configuration

2. Select a NIC.

Note

The device supports two wired networks and one wireless network. Each network supports uploading alarm information to one alarm center.

3. Check Enable Upload Center to enable the alarm center, and set the upload center parameters.

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Notify Surveillance Center

Each NIC supports only one upload center, and the default is Net Center 1.

Server Mode

The address type of the upload center server. You can set Server Type as IP4/IP6 or Domain Name.

IP Address/Server Domain Name

Enter the server IP address or server domain name according to the server type you set.

Port No.

The port number of the upload center. The HIK protocol defaults to 7200.

Protocol Type

The default is HIK.

User Name

Supports numbers and letters. The HIK protocol can be set to a length ranging from 6 to 9 digits.

Note

If you set the protocol type as HIK, you do not need to edit the user name.

4. Click Save.

3.2.5 Set SIP

After the SIP server address is set, the device actively registers to the SIP server, and devices under the same SIP server address can communicate with each other.

Steps

Note

You can also configure the SIP server parameters locally.

1. Click to enter the Remote Configuration page, go to Network SIP Server Configuration.

Note

The SIP parameters need to be configured will vary as the selected intercom protocol type. For intercom protocol settings, please see Set Intercom Parameters.

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Figure 3-6 SIP Setting Page (Private Protocol)

Figure 3-7 SIP Setting Page (SIP Protocol)

Registration Status

Display the status of the device registers to the SIP server. 2. Select the Server as IP Address or Domain Name. 3. According to the selected address type, enter the IP address or domain name of the SIP server. 4. Set the Server Port and the Local Listening Port.

Server Port

The SIP server port. By default, the server port of SIP protocol is 5060, and the server port of private SIP protocol is 5065. The available port number should be between 1024 and 65535.

Local Listening Port

The local port of the device SIP function. By default, it is 5060, the available server port number should be between 1024 and 65535.

5. Configure the SIP parameters according to the selected intercom protocol. If configuring the SIP parameters based on Private Protocol, please set the Device ID, Device

Local Information, Local Listening Port, Register Period (min) and Network Type. If configuring the SIP parameters based on SIP Protocol, please enter the Register User

Name, Registration Password and Target User Name.

Device ID

Device ID is the unique identification of the device, facilitating the communication between the devices.

Device Local Information

You can enter the position information of the device for easy management.

Register Period (min)

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The interval that the device continuously registers to the SIP server, the register period ranges from 1 to 30 (min).

Network Type

Select the Network Type as Wired Network 1, Wired Network 2 or Wireless Network.

Note

When you select a wired network, the wired network is used regardless of whether the wired network is normal; when you select a wireless network, only the wireless network is used.

Register User Name

The user name which the device registers to the SIP server.

Registration Password

The password which the device registers to the SIP server.

Target User Name

The user name of the user which the device calls. 6. Click Save.

3.2.6 Set Hik-Connect

Enable Hik-Connect service and you can add the device to Hik-Connect.

Steps

1. Click to enter the Remote Configuration page, go to Network Configuring the Hik- Connect Settings.

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Figure 3-11 Hik-Connect Service Setting Page

2. Check Enable Hik-Connect Access to enable Hik-Connect service. 3. Optional: If you want to edit Server Address, check Custom and enter the server address.

Note

The default server address is litedev.hik-connect.com.

4. Select Network Mode. 5. Enter a verification code and click Generate QR code.

There will be a QR code displaying on the page. 6. Click Save. 7. Scan the QR code via Hik-Connect and the device will be added to Hik-Connect.

3.2.7 Access the Platform

Platform access provides you an option to manage the devices via platform.

Steps

1. Click to enter the Remote Configuration page, go to Network Platform Access.

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Figure 3-12 Platform Access Configuration

2. Check Enable to enable the Platform Access function. 3. Set the platform access parameters.

Access Type

Select the platform to be accessed.

Server IP or Domain Name

Enter the IP address or domain name of the platform.

Access to Server Port

Enter the port number of the platform.

Panel ID

Panel ID is the unique identification of the device. The device ID length ranges from 6 to 9.

Communication Network

Select the network mode for communication with platform.

Registration Status

Display the status which the device registers to the platform.

Private Key Password

Enter the private key password. 4. Click Save, and you can access to the device via platform.

3.2.8 Set Intercom Parameters

Steps

1. Click to enter the Remote Configuration page, go to Network Intercom Protocol.

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Figure 3-13 Intercom Parameters Configuration

2. Select the Protocol as SIP Protocol or Private Protocol. 3. Click Save.

The device will reboot automatically after switching the protocol successfully.

3.2.9 Set Integrate Protocol Parameters

If you need to access to the device through ONVIF protocol, you can configure the ONVIF user to enhance the network security.

Steps

1. Click to enter the Remote Configuration page, go to Network Open Network Video Interface.

Figure 3-14 Open Network Video Interface

2. Check Enable Open Network Video Interface. 3. Click Add to configure the user. 4. Edit the users.

Delete Delete the selected user(s).

Edit Edit the selected user(s).

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5. Click Save.

3.3 Alarm Settings

3.3.1 Set Zone

The device supports four alarm input zones and two default zones (emergency call help and consulting). You need to configure zone parameters.

Steps

Note

The default zone has a default zone type, default audio file, and the default zone will automatically upload an alarm recovery report. These three parameters (Zone Type, Audio File and Upload Alarm Recovery Report) do not need to be set.

1. In the client software, go to Device Management, select the device in the device list.

2. Click to enter the Remote Configuration page, go to Input Settings Zone.

Figure 3-16 Zone Configuration Page

3. Select an zone, click .

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Figure 3-17 Set Zone Parameters

4. Set zone parameters.

Name

Zone name.

Detector Type

The detector type of the zone.

Zone Type

Four zone type can be set for Non-default zones: Instant Zone, Fire Zone, 24-hour Non-voiced Zone, Shield Zone.

Instant Zone

In the armed state, as long as the detector connected to the zone is triggered, an alarm is generated immediately without delay.

Fire Zone

The fire zone must be set to a 24-hour alarm zone. When the fire zone is triggered, start the external siren/sounder.

24-hour Non-voiced Zone

The detector working in 24-hour non-voiced zone is in an alert state for 24 hours, and will not be affected by the disarming operation. Once triggered, the information is immediately uploaded to the center with no alarm sound.

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Sensitivity

The default value is 500 ms.

Audio File

Select an audio file for zone.

Upload Alarm Recovery Report

If check Upload Alarm Recovery Report, the report will be uploaded to the center when the alarm is restored.

5. Select the zone linkage.

Linked Siren After the zone is triggered, the selected siren sounds.

Linked Relay After the zone is triggered, the selected trigger outputs.

Note

The relay output can set the output delay time, that is, when the zone is triggered, the trigger outputs a signal, and the trigger will turn off the output after the output delay time ends. Please refer to the user manual for the output delay time setting.

Channel After the zone is triggered, the selected video channel is linked.

6. Optional: Click Copy to..., copy the zone parameter configuration to other zones. 7. Click Save.

3.3.2 Set Relay

Configure the relay parameters, include the relay name and the output delays.

Steps

1. Click to enter the Remote Configuration page, go to Output Settings Relay. 2. Select a relay and click , set the relay parameters.

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Figure 3-18 Relay Configuration Page

Name

The relay name.

Output Delay(s)

The output delay time, can be set from 0 to 2000s. After the zone event is triggered, the relay will turn off the relay output after the output delay time is ended.

3. Click Save. 4. Optional: Click Copy to..., you can copy the relay settings to other relays.

3.3.3 Set Call Waiting

Configure the call waiting parameters, include the maximum ring duration and waiting time.

Steps

1. Click to enter the Remote Configuration page, go to Output Settings Waiting.

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Figure 3-19 Call Waiting Settings Page

2. Set the call waiting parameters.

Calling Duration

The playback time of the calling tone when calling, can be set from 40 s to 80 s.

Waiting Time

The extended playback time of the prompt tone based on the maximum ring time when calling the master station and pressing the call waiting button, can be set from 10 seconds to 60 s.

3. Click Save.

3.3.4 Set Voice Prompt

Steps

1. Click to enter the Remote Configuration page, go to Output Settings Voice Prompt.

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Figure 3-20 Voice Prompt Configuration Page

2. Set the Center Busy File, Refuse Prompt, Voice Talk Ending Prompt and Panic Alarm Prompt Sound.

3. Optional: Configure the mute program. 1) Check Enable to enable the mute program. 2) Click and drag the mouse on the time bar to draw the scheduled time period. 3) Optional: Edit the time period.

Modify the time period Click and select the added time period, drag to modify the time period position; click and select the added time period, then moves the cursor to both ends of the time period, when the cursor becomes a double arrow, you can drag the mouse left and right to modify the time period.

Delete one time period Click and select the time period, and click Delete to delete the selected time period.

Delete all time periods Click Clear to delete all time periods.

The device will be muted during the configured time period. 4. Click Save.

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3.4 Alarm Management

3.4.1 Manage Relay

Open or close the relay via client software.

Click to enter the Remote Configuration page, go to Alarm Management Relay

Figure 3-21 Relay Management Page

Check the relays that need to be turned on/off. Click Enable/Locked to change the relay switch status. Click Refresh, you can refresh the relay switch status.

3.4.2 Manage Audio Input/Output

Configure the audio input/audio output mode and the volume of the corresponding mode.

Steps

1. Click to enter the Remote Configuration page, go to Alarm Management Audio In/Out.

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Figure 3-22 Alarm Input/Output Configuration Page

2. Set the audio input/output mode and volume.

Note

micIn/ spkOut is the device's own audio input/output. lineOut1 is a 3.5mm hole interface, which can connect to the external microphones and speakers. The device defaults to micIn and spkOut.

In the audio output mode, the volume of spkOut and lineOut1 can be set independently. The volume range is 0-10, and the default volume is 6.

3. Click Save.

3.4.3 Manage Siren

Open/Close the siren via the client software.

Steps

1. Click to enter the Remote Configuration page, go to Alarm Management Siren.

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Figure 3-23 Siren Management Page

2. Select a siren and enable Status to open the siren, or disable Status to close the siren. 3. Optional: Click Refresh to refresh the siren status.

3.4.4 Manage Audio File

Upload the custom audio files to SD card, and delete the audio file in the SD card.

Before You Start

Insert the SD card into the device.

Steps

1. Click to enter the Remote Configuration page, go to Alarm Management Audio File.

Figure 3-25 Audio File Management

2. Upload the custom audio files. 1) Click View to select the audio file (can be selected in batch). 2) Check the audio file in the Upload File list and click Upload.

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Note

Supported Audio file format: .mp3 and .wav (16 kHz, 16 bit mono). The file name can't contain spaces at the beginning and end. The length of the file name should be not more than 31, and the file name can not contain symbols: ?\/*<>|.

Each audio file size up to 2MB, and up to 16 audio files are uploaded. An audio file will be overwritten if uploading an audio file with the same name.

3. Optional: Delete the audio files in the SD card. 1) In the File List, click Refresh to display the audio files. 2) Check the audio file needs to be deleted, click Delete.

The function using the deleted audio files will restore the default audio file configuration.

3.5 Event Settings

3.5.1 Set Audio Exception Detection

Audio exception detection means that when the sound in the environment is detected as sudden increase of sound intensity or sharp decrease of sound intensity, an alarm output will be triggered.

Steps

1. Click to enter the Remote Configuration page, go to Event Audio Exception Detection

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Figure 3-31 Audio Exception Detection Configuration Page

2. According to actual needs, select and check Enable Sudden Increase of Sound Intensity, Enable Sudden Decrease of Sound Intensity. And set the parameters.

Note

Sensitivity(50) and Sound Intensity Thresholds(50) can be set from 1 to 100 and default to 50.

3. Click the drop-down box of Arming Schedule and set the arming schedule for audio exception detection.

Note

There are three schedules. The schedule template (not editable) that comes with the system, such as all-day template,

weekday template and event template. Editable schedule template01 to template08. For detailed edit method, see Set System

Schedule. Custom schedule. For detailed edit method, see Set Custom Schedule.

4. Check Trigger Alarm Output, select and check the alarm output signal that is linked when the audio exception is detected.

5. Click Save.

Result

During the configured arming schedule, the audio anomaly event is detected according to the

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enabled detection items, and the selected alarm output signal is linked when the audio exception is detected.

3.6 Video & Audio Settings

3.6.1 Video & Audio Settings

Configure the image quality, resolution and other parameters of the camera.

Click to enter the Remote Configuration page, click Image Video & Audio.

Figure 3-32 Video & Audio Configuration Page

Select a camera, and set the video and audio parameters. Click Save to save the settings.

Note

You can click Copy to... to copy the parameters to other camera. After editing the video and audio parameters, the device won't reboot. Please combine the actual demand and storage capacity to configure the video and audio

parameters.

Video Stream

The stream type of camera can be set as Main Stream or Sub Stream. By default, it is Main Stream. The main stream is used for HD storage and preview; the sub stream is used for SD storage and preview when the network bandwidth is insufficient.

Video Type

The video type can be set as Video or Video & Audio. By default, it is Video & Audio, where

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video contains sound and images. If you don't need sound, choose Video Stream.

Bitrate Type

The bitrate type can be set as Constant or Variable. By default, it is Constant, where you should select a constant value from the Bitrate drop-down box. You are supposed to select the maximum bitrate when the bitrate type is set as Variable.

Video Quality

You are able to choose different level of the video quality. The video quality is not optional by default when the bitrate type is Constant.

Resolution

According to the requirements for video clarity, the higher the resolution, the higher the bandwidth requirement for the network.

Frame Rate

Video frames per second. According to the actual bandwidth setting, the higher the video frame rate, the higher the required bandwidth and the higher the required storage space.

I Frame Interval

The number of frames between the two key frames before and after. The larger the I frame interval is, the smaller the code stream fluctuation is, but the image quality is relatively poor. Otherwise, the code stream fluctuation is larger and the image quality is higher. It is recommended to use the default value.

Audio Encoding Type

When the stream type is the Main Stream, the audio encoding type can be set as G711_U, AAC or PCM. And the audio encoding type of the sub stream is the same as the audio encoding type set in the main stream.

Video Encoding Type

By default, it is STD_H264.

SVC

It is a scalable video coding technology. The SVC function can be used for framed video recording to reduce storage space. The framed video file still supports normal decoding. When the SVC function is selected to be On, both the storage device and the decoding device must be required to support the function. When the SVC function is selected as Auto, the device will adapt to the current network environment and decide whether to send framed video to ensure that the image can be previewed normally.

File Size

According to the video and audio parameters, the video file size of the whole day will be automatically calculated.

Note

After the video and audio parameters are changed, the device won't reboot.

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Please combine the actual demand and storage capacity to configure the video and audio parameters.

3.6.2 Set Display

Edit the display information of the camera.

Click to enter the Remote Configuration page, go to Image View Scale.

Figure 3-33 View Scale Configuration Page

Select a camera from the drop-down box to configure the display parameters of the camera, including display position, display format and optional display content, you are able to add custom display information.

Editing the display position

Drag the blue box on the live view page to change the position of the display information, click Save, and then the position of the display information will be updated.

Editing the display format

Date Format

Select the display format of the date in the Date Format Drop-Down box.

Time Format

Select Time Format as 24-hour or 12-hour.

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Editing the display content

You are able to select the display content optionally, edit the camera name, and add the custom display content. Selecting the display content

According to your requirement, check Display Name, Display Date, Display Week to display the selected display content. Click Save to save the settings.

Editing the camera name Editing the camera name in the Camera Name text box and click Save.

Adding custom display content Click the right area of the check box in the Text Overlay List and enter display content in the text box. Check the text and click Save to display the custom information.

Note

You can drag the content to modify the location, or remove the check to cancel the display.

3.6.3 Set Image Parameters

For the device with camera, you can set the image parameters for camera.

Click to enter the Remote Configuration page, go to Image Picture Settings.

Figure 3-34 Picture Settings Page

3.6.4 Set Intercom Audio

Click to enter the Remote Configuration page, go to Image Intercom Audio.

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Figure 3-35 Intercom Audio Configuration Page

Select the Audio Encoding Type as G711_U, PCM, ADPCM, AAC, or OPUS from the drop-down box. And click Save to save the settings.

Note

EZVIZ intercom only supports G711_U and AAC.

3.7 System Settings

3.7.1 Set Time

Click to enter the Remote Configuration page, go to Device Information Time.

Figure 3-36 Time Setting Page

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You can set the time zone, NTP, DST on the Time page. You can also click Synchronization to implement SDK synchronization.

3.7.2 Set System Parameters

Set the device name, device No. and configure the video files.

Click to enter the Remote Configuration page, go to System General Parameters.

Figure 3-37 System Parameters Setting Page

Set the device name and device No.. Click Save to save the settings.

3.7.3 Set Security

Enable/disable SSH service, which is used to provide security configuration for remote debugging.

Click to enter the Remote Configuration page, go to System Security.

Figure 3-38 Security Parameters Configuration Page

Check Enable SSH to enable SSH service, and click Save.

Note

By default, the SSH service is not enabled. The default setting will be restored after the restart.

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3.7.4 Set Password

Set the maximum password attempts, the lock duration of the locked user. And you can unlock the user remotely.

Steps

1. Click to enter the Remote Configuration page, go to System Password Management.

Figure 3-39 Password Management Page

IP Address

The IP address of the terminal in which the locked user logs.

Unlock

The user's access lock status on the corresponding IP address. 2. Enable the access lock function and set the lock parameters.

1) Check Access Lock to enable the access lock function. 2) set the user lock parameters, including maximum password attempts and lock duration.

Max. Password Attempts

The maximum times that the user attempts to enter the password. By default, it is 7, the available value is 3 to 10.

Lock Time

The lock duration of the locked user. The available value is 10 to 3600 s. 3) Click Save.

3. Optional: Click Unlock All to unlock all user.

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3.7.5 Set User

Steps

Note

The device only has the admin user and only supports modifying the admin user password.

1. Click to enter the Remote Configuration page, go to System User. 2. Edit the admin user password.

1) Select the admin user and click Edit. 2) Enter the new password and confirm it. 3) Click Save.

Figure 3-40 Edit Admin User

3.7.6 Search for Log

Search and view the alarm logs, exception logs, operation logs and event logs.

Click to enter the Remote Configuration page, go to System Log Query. You can set the search criteria and click Search, and the search result is in the list.

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Figure 3-41 Search and View the Log

Note

You can click Backup and download the search result.

3.7.7 Maintain the System

System management and remote upgrade.

Click to enter the Remote Configuration page, go to System System Maintenance.

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Figure 3-42 System Maintenance Page

System Management

You can reboot the device, restore default settings, restore all settings, and import/export configuration file.

Reboot

Restart the device.

Restore Default Settings

Restore the default settings, that is, except the IP address, all other parameters of the device will be restored to factory default settings.

Restore All

Restore all the parameters to factory default settings, and the device needs to be reactivated after restoring the parameters to default.

Import Configuration File

Import the configuration file from the client software to the device.

Note

The configuration file contains the parameter information of the device.

Export Configuration File

Export the configuration file from the device to the client software.

Note

The configuration file contains the parameter information of the device.

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Remote Upgrade

Upgrade the device remotely via the client software. Click and select the upgrading file. And click Upgrade to upgrade the device.

Note

An invalid upgrade occurs when using a mismatched upgrade file, and then the device program is still the program before the upgrade.

Caution

Do not power off the device during the upgrade process.

3.7.8 Check Video & Audio Status

Automatically or Manually check the video and audio status.

Click to enter the Remote Configuration page, go to System Audio/Video Self-Check.

Figure 3-43 Video/Audio Self-Check

Auto check

Check the video and audio status automatically. Check Enable, set the detection time and click Save.

Note

The detection time can be selected as None, Everyday or one day of the week.

None

Auto check function is not enabled.

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Everyday

Check every day according to the set time.

One day of the week

The device performs a check at the set time on this day of the week.

Manual check

Click Verity to start the check and the check results are displayed in the list.

Table 3-1 Description of Check Results

Check results Description

Normal Video/audio input/audio output signal is normal.

Abnormal Video/audio input/audio output signal is loss.

Unknown Audio input is abnormal and cannot detect audio output status.

3.7.9 Security Audit Log

Steps

1. Click to enter the Remote Configuration page, go to System Security Audit Log.

Figure 3-44 Security Audit Log

1. Check Enable Log Upload Server.

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2. Set log server IP and server port. 3. Click to upload the CA certificate. 4. Click Save.

3.8 Check Status

3.8.1 Check Zone Status

Click to enter the Remote Configuration page, go to Status Zone, you can view the status of zone alarm.

3.8.2 Check Relay Status

Click to enter the Remote Configuration page, go to Status Relay, you can view the relay status.

3.8.3 Check Siren Status

Click to enter the Remote Configuration page, go to Status Siren, you can view the siren status.

3.9 Communication Matrix and Device Command

Scan the QR code to get the communication matrix.

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