Elddis Encore Motor Caravan 2022 Owner Handbook PDF

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Summary of Content for Elddis Encore Motor Caravan 2022 Owner Handbook PDF

CONTENTS-1

CONTENTS

WELCOME & INTRODUCTION ............. 1-1 End Of Life Vehicle Directive .................. 1-1 Elddis Technical Approvals ...................... 1-2

GENERAL SAFETY ............................... 2-1 Please read before using your new Motorhome. ............................................. 2-1 Proper And Safe Use Of Storage Areas In Motorhomes .............................. 2-1 Ventilation ............................................... 2-2 High-Level Ventilation ............................. 2-2 Low-Level Ventilation .............................. 2-2 Ventilation in Separate Bedrooms ........... 2-2 Gas Dispersal Holes ............................... 2-2 Fire Safety ............................................... 2-2 Fire Extinguishers ................................... 2-2 In Case Of Fire ........................................ 2-2 Fire Retardant Foams ............................. 2-2 Habitation Door ....................................... 2-2

PREPARING FOR THE ROAD............... 3-1 Motorhome Weights Explained ............... 3-1 Mass in Running Order ........................... 3-1 Maximum Technically Permissible Laden Mass ............................................ 3-1 User Payload .......................................... 3-1 Loading ................................................... 3-1 Before Moving Off ................................... 3-1 Pulling Off ................................................ 3-2 Bicycle Racks .......................................... 3-2 Tow Bars ................................................. 3-2

MOTORWAY HANDLING ....................... 4-1 Best Practice ........................................... 4-1 Speed Limits ........................................... 4-1 Towing Your Motorhome ......................... 4-1

ARRIVING ON SITE ............................... 5-1 Check Site Regulations ........................... 5-1 Selecting A Pitch ..................................... 5-1 Lateral Levelling (Side To Side) .............. 5-1 Leveller Jack ........................................... 5-1 Ramp ...................................................... 5-1

GETTING STARTED .............................. 6-1 Electricity ................................................. 6-1 Power Supply Charger ............................ 6-1 12v Systems: .......................................... 6-1 Generator/Charger .................................. 6-1 Electricity Mains Supply .......................... 6-1 Connecting To Mains Supply On Arrival at Site ........................................... 6-1 Disconnecting Mains Supply When Leaving Site ............................................ 6-2 Overseas Electrical Connection .............. 6-2 Gas Supply ............................................. 6-3 Connection .............................................. 6-3 Gas Regulator ......................................... 6-3

Road Safe Gas Regulator ....................... 6-4 High Pressure Gas Hoses ...................... 6-5 Water System .......................................... 6-5 Filling your fresh water tank .................... 6-5 Waste Water Tank ................................... 6-5 Draining Down Your Water System ......... 6-5

GAS SAFETY ADVICE ........................... 7-1 Facts about LPG ..................................... 7-1 Awning Spaces, LPG and Appliance Exhaust ................................................... 7-1 LPG Gas System .................................... 7-1

ELECTRICAL SYSTEM.......................... 8-1 12v Power Supply ................................... 8-1 Battery Installation .................................. 8-1 Battery Maintenance ............................... 8-1 Generators / Charger .............................. 8-1 230v Power Supply ................................. 8-1 Mains Unit ............................................... 8-1 Resetting the RCD .................................. 8-2 Automatic Charging System ................... 8-2 Schaudt WA 121525 Booster Unit ........... 8-2 General ................................................... 8-2 Function .................................................. 8-2 Location .................................................. 8-3 Internal Lights ......................................... 8-3 Maximum Bulb Ratings for Internal Lights8-3

HOW TO USE YOUR MOTORHOMES

EQUIPMENT ........................................... 9-1 How To Operate Your Motorhome Entrance Door ......................................... 9-1 Control Panel .......................................... 9-2 Circular Function Buttons ........................ 9-2 Oven, Hob and Grill ................................ 9-5 Safety ...................................................... 9-5 Use of the Burners .................................. 9-7 Use of the Electric Hotplate (if applicable)9-7 Use of the Grill ........................................ 9-8 Use of the Oven ...................................... 9-8 Safe Cooking .......................................... 9-9 Temperature Control ............................... 9-9 Maintenance and Cleaning ................... 9-10 Refrigerator ............................................ 9-11 Setting the Cooling Capacity .................. 9-11 Using the Refrigerator Door ................... 9-11 Notes on Storing Food ........................... 9-11 Defrosting the Refrigerator .................... 9-12 Positioning the Refrigerator Door in the Winter Position ............................ 9-12 Fault Messages and Signal Tones ........ 9-12 Cleaning and Maintenance ................... 9-12 Cleaning the Gas Burner ...................... 9-12 Alde Heating (3020 Control Panel) ....... 9-13 Turning the Boiler On and Off ............... 9-13 Standby ................................................. 9-13

MY2022/Elddis Encore Motorhome

CONTENTS-2

CONTENTS

Settings Menu ....................................... 9-14 Set the Desired Temperature ................ 9-14 Domestic Hot Water .............................. 9-14 Heating with Electricity .......................... 9-15 Heating with Gas ................................... 9-16 *Fully Automatic Climate Control (ACC) 9-16 Activated Functions A ........................... 9-17 Tools Menu ............................................ 9-18 Tools Menu - Functions ......................... 9-18 Service Menu ........................................ 9-22 Fluid Level of Heating System .............. 9-23 Microwave ............................................. 9-26 Battery Charger ..................................... 9-26 Smoke Alarm ......................................... 9-27 Carbon Monoxide Alarm ....................... 9-29 Rooflights .............................................. 9-33 The Heki 2 ............................................. 9-33 To Open To The Tilted Position: ............ 9-33 To Open In The Intermediate Position: . 9-33 To Open In The Ventilation Position: ..... 9-33 Closing The Blinds: ............................... 9-33 Opening The Blinds: ............................. 9-33 The Omnivent (12v) Rooflight ............... 9-34 Door Flyscreen ...................................... 9-34 Taps ...................................................... 9-34 Kitchen Taps .......................................... 9-34 Internal Doors ....................................... 9-35 Toilet / Washroom Doors ....................... 9-35 Other Internal Doors ............................. 9-35 Magnetic Catches ................................. 9-35 Locker Door Catches (Paddle Latch) .... 9-35 Concealed Latch ................................... 9-35 Thetford Cassette C260 Toilet .............. 9-36 Parts ...................................................... 9-36 Optional Features ................................. 9-36 Preparing for Use (Standard) ................ 9-36 Using the Toilet (Standard) .................... 9-38 Emptying ............................................... 9-38 Emptying with Optional Features .......... 9-38 Cleaning and Maintenance ................... 9-39 Toilet Bowl ............................................. 9-39 Waste Holding Tank .............................. 9-39 Winter operation .................................... 9-40 Toilet unit malfunctions .......................... 9-40 Teleco TV Aerial .................................... 9-41 How to use your TV Aerial ..................... 9-43 Digital TV set-up Guide ......................... 9-43 Connect Aerial and Power .................... 9-43 Troubleshooting Guide .......................... 9-43 How To Make Up Your Beds ................. 9-45 Whale Easi-Slide Socket ....................... 9-46 Safety Information ................................. 9-46 Safety .................................................... 9-46 Mobile Internet (Option) ........................ 9-48 Pop-up Wireless Charging and USB Device ........................................... 9-51

SECURITY ............................................ 10-1 Tracker (Option) .................................... 10-1 Motorhome Theft ................................... 10-1 VIN CHIP .............................................. 10-1

CARE OF YOUR MOTORHOME ......... 11-1 Exterior Body Shell ................................ 11-1 Glass Fibre Reinforced Plastic (GRP) ... 11-1 Acrylic Windows ..................................... 11-1 Window Blinds & Flyscreens .................. 11-1 ABS - Wheel Spats & Panels ................. 11-1 Interior Walls .......................................... 11-1 Carpets, Upholstery And Curtains .......... 11-2 Washroom And Handbasin Fittings ........ 11-2 Shower Trays ......................................... 11-2 Water Systems ....................................... 11-2 Water Containers ................................... 11-2 Internal Water Systems .......................... 11-2 Thetford Toilet ........................................ 11-3 Changing A Wheel ................................. 11-3

STORAGE ............................................ 12-1 Long Term & Winter Storage ................. 12-1 Motorhome Covers ............................... 12-1 Battery Maintenance ............................. 12-1

MOTORHOME HABITATION

WARRANTY COVER............................ 13-1 Non Warranty Repairs ........................... 13-3 Remedial Work ...................................... 13-3

MOTORHOME CONSTRUCTION -

MAIN COMPONENTS .......................... 14-1 Solid Construction Body Shell ............... 14-1 Windows ............................................... 14-1 Insulation ............................................... 14-1

ELECTRICAL DRAWINGS................... 15-1

GENERAL QUESTIONS ...................... 16-1

GLOSSARY .......................................... 17-1

ANNUAL HABITATION SERVICE

RECORDS ............................................ 18-1

NOTIFICATION OF CHANGE OF

OWNERSHIP ........................................ 19-1

NOTIFICATION OF CHANGE TO

NAME AND ADDRESS ........................ 20-1

INDEX ................................................... 21-1

1-1

INTRODUCTION

WELCOME & INTRODUCTION

Thank you for selecting your new

motorhome.

Before you drive off, please familiarise

yourself with the motorhome and read this

owners handbook. This will help you to

obtain the maximum pleasure from your

vehicle and avoid endangering yourself and

others, refer to the base vehicle user

handbook supplied with your motorhome.

Additional information and detailed appliance

instruction manuals are also contained in

your Owners Information Pack.

Your new motorhome has been designed

as a recreational vehicle and is intended

for recreational use only. It is not intended

for business use or for permanent

habitation. Elddis accepts no liability if

the motorhome is used for any purpose

other than recreational/holiday use. Any

use other than recreational/holiday use

will invalidate your warranty.

Please Note: All Elddis motorhomes are

classified as Grade 3 and therefore meet with

the thermal insulation and heat levels for

specific climatic conditions as specified within

the British and European Standard BS EN

1646 part 1.

By following the instructions provided in this

handbook and maintaining your motorhome

in a first class roadworthy condition, you are

sure to have many years of carefree use. To

ensure the very best quality and reliability all

motorhome designs and new developments

are rigorously tested. Therefore Elddis will

accept no liability or uphold the warranty if

the motorhome is altered or modified in any

way that would adversely affect the reliability.

IMPORTANT

The VIN number of your motorhome must be

quoted in all correspondence, it can be found

on a plate fixed next to the chassis plate

within the engine compartment.

The vehicle VIN number should be quoted in

any communications with the base vehicle

manufacturer.

Changing market and supply situations may

prevent us from maintaining the exact

specification details in this guide and we

therefore reserve the right to alter

specifications as materials and conditions

demand and if necessary supply an

alternative.

Enjoy your new motorhome.

IMPORTANT: Register your vehicle with

us

In order to fully protect your valuable

purchase, we would kindly ask you to take

a few moments to complete our online

Warranty Registration.

Registering your vehicle will ensure that we

always have the most accurate and up-to-

date contact information and all of your

vehicle details to hand, should you ever need

our assistance.

Your feedback is incredibly important to us

and helps shape the future of our leisure

vehicles. We would be delighted if you would

also complete our accompanying online

Customer Questionnaire.

Both our Registration form and our

Customer Questionnaire can be found on

our Homepage: www.elddis.co.uk

Please note that this is not for warranty

purposes, warranty registrations must be

done by the selling retailer.

End Of Life Vehicle Directive

Your new motorhome fully complies with the

European Directive on the End of Life

Vehicles. In order to obtain information on

how to dispose of your motorhome at the end

of its life please visit the base vehicle

manufacturer website. The base vehicle

manufacturer website contains full details on

all base vehicle manufacturer products

together with details of their environmental

and recycling policies.

1-2

INTRODUCTION

Elddis Technical Approvals

All Elddis Motorhomes have been European

Commission Whole Vehicle Type Approved.

In order to ensure your new motorhome is

safe to use, Elddis are members of and have

been inspected by the following bodies.

NCC who operate a certification scheme to

ensure compliance with the European safety

standards for motorhomes.

Elddis has also obtained ISO 9001.2015

accreditation and this is periodically audited.

Please note: Elddis Motorhome model year.

Elddis model year starts on the 1st

September and runs to the 31st of August.

2-1

GENERAL SAFETY

GENERAL SAFETY

Please read before using your new

motorhome.

In order for you to get the most out of your

new motorhome it is necessary for you to be

aware of the following:

(i) Do not obstruct ventilators (See Safety

Section - Ventilation)

(ii) Inspect the flexible gas hose regularly

for deterioration and renew as

necessary, with approved type, as and

in any case no later than the expiry date

stated on the hose.

(iii) Never use portable cooking or heating

equipment inside your motorhome. Do

not use your fitted cooking equipment

as heating at any time.

(iv) Never allow modification to your gas or

electrical system unless qualified

persons carry them out. A Gas Safe

Register approved gas fitter should

carry out all modification to the gas

system. Any modifications carried out

on the electrical system should be

carried out by a suitably qualified

electrician.

(v) Never exceed your motorhomes

Maximum Technical Permissible Laden

Mass.

(vi) Never exceed the front or rear axle

maximum load as specified by the

weight plate under the bonnet.

(vii) Pull out/lift up worktop extensions,

where fitted, are only designed to take

maximum weight of 6kgs.

(viii) Please ensure extra care when young

children use high level bunks and

always use the safety nets and lift up

flaps provided.

(ix) With the exception of the Alde heating

system ensure all the gas taps for the

appliances are turned off before

travelling.

(x) If you suspect there is a gas leak please

open all the windows then vacate the

motorhome. Switch off the gas supply if

it is safe to do so. Then contact your

nearest Elddis Retailer to arrange for

them to check the gas system.

(xi) Do not leave children under 14 years of

age unattended in your motorhome.

(xii) Only those seats designated for

travelling should be occupied when the

motorhome is in motion.

(xiii) Please note that motorhomes are

covered by the seat belt regulations,

which came into force in October 2006.

These require children that are under

12 years old and also under 135cm in

height to be seated in either child seats

or on bolster cushions.

(xiv) Ensure you remove all items from the

microwave before travelling.

(xv) It is essential that you have securely

closed and locked the habitation door

before setting off on any journey.

(xvi) Where a dividing curtain is fitted or

provided, please ensure when not in

use it is stored in the position furthest

away from any cooking equipment or in

the storage housing if provided.

Proper And Safe Use Of Storage

Areas In Motorhomes

The storage areas provided in your

motorhome are designed solely for the

purpose of carrying personal possessions;

these areas must not be used:

As a habitation area (e.g. living, sleeping

or cooking).

To carry passengers, animals or livestock.

For the installation (or use) of any LPG

gas operated appliances, (unless supplied

fitted by the manufacturer).

For carrying LPG gas bottle cylinders,

(unless designated by the manufacturer).

To carry any flammable liquids, (unless

properly stored, sealed and secured).

For the operation of an electrical

generator.

In such a way that the loading exceeds

the payload limit, as defined by the

manufacturer.

Such that the weight distribution of the

vehicle means non-compliance with the

vehicle axle loads.

2-2

GENERAL SAFETY

VENTILATION

All motorhomes manufactured by Elddis are

ventilated at both high and low level in

accordance with BS EN 721 Safety

Ventilation. The fixed ventilation points fitted

in your motorhome must not be blocked

under any circumstances as your safety may

depend upon them. It is advisable that the

fixed ventilation points are checked and

cleaned (where necessary) on a regular

basis.

High-Level Ventilation

This is mainly provided by fixed ventilation

within the fitted roof skylight. These roof

skylights should be cleaned annually by use

of a small brush to remove any dust that may

have accumulated around the mesh fitted.

On some roof skylights the mesh can be

easily removed to aid cleaning. On

fan-assisted roof skylights it is essential that

the fan is switched off prior to cleaning.

High level ventilation may also be provided

by additional fitted mushroom vents.

Low-Level Ventilation

All Elddis Motorhomes have fixed low level

ventilation provided. These ventilators are

covered with plastic covers designed to

prevent them from being obstructed by items

placed within the bed box. These covers can

be removed by undoing the two screws in

order to facilitate cleaning the ventilators,

however these covers must be replaced once

cleaning is completed.

It is essential for your safety that these

ventilators are not blocked at any time.

Ventilation in Separate Bedrooms

In motorhomes with separated sleeping

areas, separate ventilation is required and is

provided via a roof skylight at high level and

a ventilator at low level.

Gas Dispersal Holes

All appliances and gas unions have a gas

dispersal hole within the same compartment.

It is essential that these are not blocked or

made ineffective.

FIRE SAFETY

Fire Extinguishers

It is recommended that one dry powder fire

extinguisher complying with EN 3-7 of at

least 1kg capacity or equivalent is provided

by the main door, and a fire blanket next to

the cooker. Familiarise yourself with the

instruction on your fire extinguisher and the

local fire precaution arrangements.

In Case Of Fire

(i) Get everyone out of the motorhome as

quickly as possible using whichever exit

is quickest including windows. Do not

stop to collect any personal items.

(ii) Raise the alarm. Call the fire brigade.

(iii) Turn off gas container valve if safe to do

so.

(iv) Retreat to a safe distance.

Fire Retardant Foams

All motorhomes are equipped with

Polyurethane (PU) foam which are

combustion modified foam cushions, foam

mattresses and fire retardent fabric. All

furnishings and fabrics used by Elddis

comply with the Furniture and Furnishings

(Fire Safety) Regulations. In addition all

upholstery is made of fire retardant fabric.

Habitation Door

Note: Please ensure you only remove the

key from the door with the key in the vertical

position (12 oclock).

3-1

PREPARING FOR THE ROAD

PREPARING FOR THE ROAD

Before venturing out on to the road with your

motorhome, it is important that you prepare

correctly.

MOTORHOME WEIGHTS EXPLAINED

Mass in Running Order

The weight of your motorhome as it leaves

the factory, as new with standard fixtures and

fittings, plus an allowance for the driver of

75kgs, the mass of the fuel when the tank is

full and an allowance of 10kgs per gas bottle,

the number of gas bottles equal to the

number of connections provided at the

regulator.

Maximum Technically Permissible

Laden Mass

The maximum mass the vehicle can be when

fully laden for use on the road.

User Payload

The load margin (payload), this represents

the difference between the Mass in Running

Order and the Maximum Technically

Permissible Laden Mass. It shows the

maximum weight that can be loaded into your

motorhome, covering items such as food,

crockery, cutlery, clothing, bedding, etc.

Loading

It should be noted that even weight

distribution is a major factor in making your

motorhome an easy and pleasant vehicle to

drive. Care should therefore be taken in

balancing the load, ensuring that heavy

items are well spaced and are in as low a

position as possible, for example, low

cupboards and bed boxes.

Note: Light items are considered as clothing

and bedding. It is not recommended to travel

with tinned items in overhead lockers.

IMPORTANT: Do not exceed maximum

technical permissible laden mass for your

motorhome.

BEFORE MOVING OFF

Whenever making a journey with your

motorhome, either setting off on holiday or

returning home, it is good practice to run

through this simple checklist.

(i) Close and secure all cupboards and

drawers and secure any loose articles.

(ii) Do not store tins, bottles, etc. in

overhead lockers.

(iii) Close and secure all windows and

roof lights.

(iv) Leave all curtains and blinds open to

aid visibility.

(v) Check that gas cylinders are securely

fastened and that the valve on the gas

cylinder is turned off. Also ensure that

the gas locker door is securely locked.

(vi) Turn off all gas appliances.

(vii) Switch off 240volt supply at source;

disconnect mains cable and store in an

appropriate place.

(viii) Check that the battery is secure and

that the battery box lid is sealed and

secure.

(ix) Ensure the fridge is on 12V operation

and door lock is set. (Note: the

electrical relays will allow the fridge to

be run on the vehicle battery when the

engine is running.)

(x) Remove any external fresh water

connections etc.

(xi) Make sure any heavy articles are

stored in accordance with the loading

procedure.

(xii) Lock habitation doors when travelling

We would recommend that all exterior

doors, including the entrance door and

access doors are firmly closed and

locked prior to your departure.

SENSIBLE LOADING HOW TO APPORTION WEIGHT

3-2

PREPARING FOR THE ROAD

(xiii) Check your external rear view mirrors

and adjust if necessary.

(xiv) If a step is used, ensure it is put away

before moving off.

(xv) Your new Elddis motorhome has been

designed to carry passengers in

designated passenger seats only. The

fitting of a 3-point seat belt can identify

these seats. Any seat not fitted with a

3point seat belt is not designated as a

passenger seat.

(xvi) Ensure all tables have been stored in

their designated table storage position.

(xvii) Ensure you remove all items from the

microwave (if fitted).

(xviii) Check all the road lights are

operational.

(xix) Ensure the hob lid is in the closed

position.

Pulling Off

Pull away smoothly.

Avoid wear and tear on clutch and

transmission by taking extra care.

Change gears smoothly.

Try not to jerk the clutch.

Bicycle Racks

Your motorhome is fitted with bike rack rails.

The rails are compatible with the Fiamma

carry-bike pro M.

Fitting a bicycle rack to the rear panel of a

motorhome will affect how weight is

distributed. There are restraints to be aware

of with such fitments.

The bike rack can carry a maximum of 60kgs.

The motorhome must also be balanced to

take into account the new weight distribution.

Weight must be distributed evenly.

Elddis cannot be held responsible for

problems related to a bicycle rack fitted by a

third party.

Tow Bars

Your new Elddis motorhome has been

designed to accept a type approved tow bar.

Full details on fitment are available upon

request from Elddis.

4-1

MOTORWAY HANDLING

MOTORWAY HANDLING

Best Practice

To gain the most enjoyment and ensure a

long life for your motorhome, the following

should be observed:

Do not bump kerbs with wheels.

When overtaking ensure sufficient

clearance is given to other vehicles.

Your motorhome will not accelerate as

quicly as a car, so take this into account

when attempting to overtake other

vehicles.

Carry out all manoeuvers as smoothly as

possible.

Use the wing mirror to check your

motorhome has cleared has cleared the

other vehicle.

Slow down and take care when driving

over raised speed bumps, sleeping

policemen or when embarking/

disembarking ferries.

In high or cross winds, travelling downhill

or in conditions of poor visibility reduce

your speed.

High-sided vehicles can cause air

buffeting so extra care must be taken

when passing or being passed. Leave as

much space as possible when overtaking

these types of vehicles

Speed Limits

Be sure to observe all statutory speed limits

and adapt your speed to take account of

prevailing weather and road conditions.

Towing Your Motorhome

In the unlikely event that you have to tow

your motorhome. Please refer to the base

vehicle information for details on where to

find the tow point and tow hook.

4-2

MOTORWAY HANDLING

5-1

ARRIVING ON SITE

ARRIVING ON SITE

CHECK SITE REGULATIONS

On arrival at a campsite, you should always

check the site regulations. This will help avoid

any unnecessary conflict with site

management and other site users.

SELECTING A PITCH

Carefully select where you wish to place your

motorhome. The site should be as level as

possible, preferably not under or near trees,

well drained and away from possible boggy

areas. Consider how you will move the

motorhome when it is time to leave the site.

On sloping ground it is better to pitch facing

downhill, especially during wet weather.

LATERAL LEVELLING (SIDE TO SIDE)

A quick glance at your pitch should tell you if

you are likely to need side to side leveling i.e.

levelling across the axle. On uneven ground

lateral levelling is accomplished by the use of

a leveler jack or ramp and a spirit level

placed across the motorhome floor.

LEVELLER JACK

Place the leveller jack, folded flat, in front of

the wheel that is to be raised to level the

axle. Drive the motorhome onto the leveler

jack and adjust the height until the spirit level

shows that the motorhome is laterally level.

RAMP

Reverse onto your pitch about a foot further

back than you wish to end up. Then place the

levelling ramp in front of the wheel that needs

to be raised.

Place a spirit level parallel to the axle or just

inside the motorhome door. It helps to have

two people at this point. One should drive the

motorhome very slowly forward moving the

wheel up the ramp, and the other should

indicate when the spirit level bubble is in the

middle.

Whichever method you use, once level,

apply the motorhome handbrake and chock

the motorhome wheel if necessary.

5-2

ARRIVING ON SITE

6-1

GETTING STARTED

GETTING STARTED

You have arrived at your destination and now

want to start to enjoy your new Elddis

motorhome. The following is a step by step

guide to connecting your services and getting

everything in your motorhome working.

ELECTRICITY

Power Supply Charger

Your motorhome is fitted with a power supply/

charger. This will charge the leisure battery

when fitted and also power the 12V systems.

A leisure battery must be fitted to the

motorhome at all times.

The Charger is fully automatic and will not

overcharge the leisure battery.

12v Systems:

When connected to the 230V site supply the

automatic Power Supply/Charger will charge

the leisure battery and power the 12V

systems.

When the ignition is switched on the 12V

system in the motorhome is automatically

switched off, vehicle power is supplied to the

refrigerator.

GENERATOR/CHARGER

When connecting to a generator, always

switch off the RCD, start the generator and

allow running for a few minutes to stabilise.

When this has happened, switch the RCD to

the ON position.

ELECTRICITY MAINS SUPPLY

Your motorhomes main electrical installation

is designed to run on 230V at 50 hertz AC

supply.

CONNECTING TO MAINS SUPPLY ON

ARRIVAL AT SITE

Before connecting the motorhome installation

to the mains supply, check that:

(i) The mains supply is suitable for your

installation and appliances, i.e. whether

it is AC or DC and whether it is at the

correct voltage and frequency.

(ii) Your motorhome is properly earthed.

Never accept a supply from a socket

outlet or plug having only two pins, or

from a lighting outlet.

(iii) Any residual current device (earth

leakage circuit breaker) in the mains

supply to the motorhome has been

tested within the last month. In case of

doubt, consult the site owner or their

agent.

(iv) Make sure that the switch at the site

supply point is off and that all electrical

equipment in the motorhome is switched

off by ensuring your motorhome mains

isolating switch on the MCB is in the

OFF position.

Once the above checks have been made:

(v) Remove any cover to the electricity inlet

provided on the motorhome and insert

the female connector of the flexible

orange supply cable as shown.

(vi) Locate the site

supply and remove any

cover from the socket

outlet provided at the

supply point. Insert the

male plug at the other

end of the flexible orange

supply cable. Switch on

the main switch at the site

supply point (if

appropriate).

(vii) Place any surplus

cable under the

motorhome. Ensure that

the surplus cable is not

coiled up as it could overheat.

(viii) The MCB main electricity supply switch

should be put in the ON position.

(ix) Check the RCD is working by pressing

the test button. Once pressed all

electrical lights and appliances should

cease to operate. Reset and then check

the electrical system is operational.

6-2

GETTING STARTED

(vii) Place any surplus cable under the

motorhome. Ensure that the surplus

cable is not coiled up as it could

overheat.

(viii) The MCB main electricity supply switch

should be put in the ON position.

(ix) Check the RCD is working by pressing

the test button. Once pressed all

electrical lights and appliances should

cease to operate. Reset, and then check

the electrical system is operational.

(x) Finally in order to get your 12V system

operational, ensure the master 12V

switch is in the ON position.

DISCONNECTING MAINS SUPPLY

WHEN LEAVING SITE

(i) Switch OFF the RCD in the

motorhomes distribution unit.

(ii) Remove the male 3 pin plug from the

site supply.

(iii) Disconnect the female 3 pin plug from

the motorhome and store the cable in an

appropriate locker.

OVERSEAS ELECTRICAL

CONNECTION

Please Note: Connection to a mains voltage

supply OVERSEAS requires particular

attention.

Care must be taken when connecting

supplies abroad since the supplies can be of

REVERSE POLARITY.

The significance of REVERSE POLARITY is

that when equipment is switched off, it may

not be electrically isolated. The only certain

way of making equipment safe is to unplug it.

A means of checking the polarity of the mains

supply when overseas is recommended.

There are available several proprietary

makes of equipment for the purpose.

If it can be achieved, it is preferable to

connect live to live and neutral to neutral to

maintain full electrical protection.

CHECK all motorhome equipment is set-up

to accept the site supply before actually

switching on.

WIRING OF CONNECTING CABLE AND MOTORHOME MAINS INLET

WARNING: It is essential that connections are made exactly as shown. If terminal

markings are not in accordance with the above diagram they must be ignored.

6-3

GETTING STARTED

GAS SUPPLY

Your motorhome is designed to operate using

either propane or butane liquefied petroleum

gas at 30M/bar. Gas can be obtained from

your motorhome dealer. Your motorhome is

designed to accept a maximum 2 x 6-7kg gas

bottles.

Connection

Make sure that heating and cooking

appliances and gas cylinders are switched

off.

Each gas appliance is connected to its own

gas isolation tap. These are identified on the

tap via a label. Below is a key to identify each

label.

To operate the tap the arrow on the tap

shows the direction of flow for the gas. There

will be a small label next to the bank of taps,

which is also reproduced below:

Gas Regulator

Your Motorhome is

fitted with a Road safe

gas regulator.

The operating

instructions are given

below.

Intended use

The Truma SecuMotion gas-pressure

regulator is a device that ensures uniform gas

pressure (30 mbar) with a permissible inlet

pressure range of 0.3 - 16 bar.

SecuMotion regulates and monitors the

consumption of liquid gas. If the specified

consumption is exceeded or if the pressure at

the regulator outlet falls below 27 mbar (due to

gas pipe break, for example), the integrated

gas flow monitor will shut off the flow of gas. A

high pressure hose with a hose-break safety

device is essential for connecting the

SecuMotion gas pressure regulator to the gas

cylinder.

Truma offers hoses with common connection

fittings to enable use of gas cylinders with

various valve connection sizes.

Your Motorhome has been supplied with a

hose for connection to a propane gas

bottle.

The integrated overpressure safety device

complies with the requirements for a

commercial safety device against

impermissible pressure increases throughout

Europe, a type tested liquefied-gas heating

system may be used while driving (according

to the EU directive 2001/56/EC) if the system

includes a regulator with an appropriately

configured gas installation.

Pressure regulating devices and hoses must

be replaced with new ones no more than 10

years after their date of manufacture (every 8

years if used commercially). This is the

responsibility of the operator.

Water Heater

Space Heater

Refrigerator

Cooking Appliance

Gas On/Off

Hob

6-4

GETTING STARTED

ROAD SAFE GAS REGULATOR

Operating instructions

The use of upright gas cylinders from which

gas is taken in the gas phase is mandatory

for the operation of gas regulators, gas

equipment and gas systems. Gas cylinders

from which gas is taken in the liquid phase

(e.g. for fork lifts) must not be used, since

they would result in damage to the gas

system.

Taking into operation

Open gas remote switch if present.

1. Open the cylinders valve.

2. Firmly press the green reset button on

the high pressure hose.

3. Press gas flow monitor reset button

(green button) on gas pressure regulator

slowly.

4. Release gas flow monitor reset button

(green button) on gas pressure regulator

slowly (3 seconds). If no pressure point

is felt when the button is pressed again,

the regulator is ready for operation

(repeat procedure if necessary). Start

the gas-burning devices if desired. If the

gas cylinders are closed, SecuMotion

may switch off after an extended period

of no usage.

Changing a gas cylinder

Please use the included screwing tool to

attach and remove the high pressure hoses.

It will help you generate the necessary

tightening torque and will prevent damage to

the screw fittings, which may otherwise result

from using an improper tool.

When the cylinder is connected please

ensure that the high pressure hose is not

placed under any strain.

Residual gas: No smoking! No open

flames!

- Close the empty gas cylinders valve.

- Remove the high pressure hose from the

gas cylinder and remove the clip-on

adapter, if present.

- Attach the high pressure hose to the full

gas cylinder and apply the clip-on adapter,

if present.

- Open the full cylinders valve.

- Press the hose-break safety device and

the gas-flow monitor (see Taking into

operation).

Anytime after making changes, check the

hose connection to the cylinder valve for

leaks (see Checking for leaks in the high

pressure area).

Exchanging hoses.

Please use the included screwing tool to

attach and remove the high pressure hoses.

It will help you generate the necessary

tightening torque and will prevent damage to

the screw fittings, which may otherwise result

from using an improper tool.

Residual gas: No smoking! No open

flames!

- Close the gas cylinders valve.

- Remove the high pressure hose from the

gas cylinder (or from the slip-on adapter)

and from the regulator inlet.

When performing a hose change, please

ensure that the white gasket provided with

the hose (hose outlet - regulator inlet) is

correctly installed and not damaged.

We recommend that the gasket (part no.

50020-76300) be replaced with every hose

change.

- Screw country-specific high pressure hose

to SecuMotion inlet and cylinder (or to

adapter).

Open the gas cylinders valve.

- Press the hose-break safety device and, if

necessary, the gas-flow monitor (see

Taking into operation).

Anytime after making changes, check the

hose connections to the cylinder valve and to

the inlet of the SecuMotion gas-pressure

regulator for leaks.

6-5

GETTING STARTED

WATER SYSTEM

Filling your fresh water tank

Your motorhome is fitted with a standard

water inlet which can be filled using a hose

pipe connected to a tap placed into the water

filler point.

Please take care not to over fill your tank it is

advised that someone monitors the water

level in the tank while filling is in progress.

Waste Water Tank

Your new motorhome is also fitted with a

waste water tank. All waste water excluding

the toilet waste will run into the waste water

tank. The level of water in the tank can be

monitored using the control panel. Opening

the grey waste outlet provided on the outside

of the motorhome empties the tank. Open the

tap when the outlet is over a drain and the

water will run out of the tank.

Draining Down Your Water System

(i) It is essential that you drain down your

motorhome water system when it is not

in use. This is most important during

winter months to protect against frost

damage

(ii) Disconnect the water pump and switch

off power supply.

(iii) Open the safety drain valve on the water

heater located next to the water heater.

(iv) Open all taps and remove all plugs from

sinks and showers. Lever operated taps

should have the lever put into the up and

central position.

(v) Open both the blue and grey drain

outlets on the outside of your

motorhome.

(vi) Adjust the level of the motorhome to

ensure that the drain outlet is at the

lowest point of the motorhome.

After 30 minutes level the motorhome and

prepare it for storage if necessary.

High Pressure Gas Hoses

You should only connect to this regulator

using a length of approved high-pressure

hose not exceeding 450mm from the gas

cylinder to the regulator. These approved

high-pressure hoses are available from your

Elddis Retailer. These hoses are connected

using screw thread fittings, which will make a

seal if connected and tightened using a

spanner. Once the hose is securely

connected turn on the gas tap above the

regulator, then turn on the gas bottle to allow

gas to flow into the motorhome.

In order to make all your motorhome gas

appliances operational it is necessary to

open each appliance gas tap as detailed in

previous column. All your gas appliances

should now be operational. Instructions on

how to use each appliance are detailed later

in your handbook.

WARNING: Aerosols and highly flammable

liquids must not be stored in the

compartment behind, or adjacent to, any

gas appliance. Some industrial LPG

appliances operate at high pressure and

require a high pressure regulator. This

often has an adjusting handle on it.

NEVER use such a regulator on a

motorhome.

Ventilation holes must be clear at all

times.

6-6

GETTING STARTED

7-1

GAS SAFETY ADVICE

GAS SAFETY ADVICE

In the event of a suspected gas leak the gas

must be turned off using the isolation valve

on the gas bottle. A competent gas fitter

should then check the system before it is

used/reused.

Regularly check flexible gas hose, joints and

connections for tightness. Finally, make sure

that each gas appliance is working efficiently

to the recommendations of the appliance

manufacturers.

See Index - Ventilation

FACTS ABOUT LPG

LPG is not poisonous.

Bi-products of incomplete combustion

are harmful to health.

LPG is dangerous if all air and oxygen is

excluded.

LPG has been given a smell by the

manufacturers in order to identify leaks.

The gas is heavier than air and therefore

sinks to the lowest point.

AWNING SPACES, LPG AND

APPLIANCE EXHAUST

Using a refrigerator on gas which vents into

an enclosed awning space must only be

done if there is sufficient ventilation to

prevent the build up of CO2.

Space and Water heaters may produce

sufficient amounts of CO2 to pollute the

awning space, if it is totally enclosed and

therefore MUST NOT BE used on gas when

an awning is attached.

Please note: Ventilation holes must be clear

at all times.

LPG GAS SYSTEM

Elddis does not recommend the use of any

external cylinders. All cylinders in use should

be within the gas locker provided.

Please ensure that you have read the

operating instructions for each gas appliance

contained in your Owners Information Pack.

Please ensure that any gas hose left

unconnected is protected from dirt or other

foreign bodies entering the hose.

WARNINGS

Fresh air circulation should be

allowed below the motorhome when

appliances are in use and when flues

terminate below the floor to allow free

evacuation of the products of

combustion. At least three sides of

the underfloor space should always

be kept open and unobstructed

especially by snow. Do not make any

additional openings in the floor.

No appliance shall be used outside

when connected to an internal outlet.

Maintain adequate spacing of

combustible materials from sources

of heat or naked flame.

Do not use additional independent

gas appliances inside the

motorhome.

7-2

GAS SAFETY ADVICE

8-1

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM

12v POWER SUPPLY

Battery Installation

Your motorhome will be fitted with a charging

and power distribution unit.

When installing the leisure battery please

ensure that it is placed on the battery tray

supplied with your motorhome. Then place

the tray in the battery locker of your

motorhome. Connect the battery to the clamp

fittings connected to the connection leads

within the battery compartment.

We recommend that you refer to the NCC

approved battery scheme, which can be

found at www.thencc.org.uk.

Battery Maintenance

Storage

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Check the battery state every month, if the

terminal voltage drops below 12.07V then re-

charging is necessary.

Charging should be carried out in a cool, dry

well ventilated area.

CAUTION: Your Thatcham alarm system is

powered by the leisure battery. Therefore it is

recommended that a battery is installed at all

times. Failure to do so could void your

insurance policy.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

Points to remember

Prolonged discharge causes harmful

sulfation and may damage a battery.

For peak performance never let a battery

sit discharged for long periods of time.

Over discharged batteries are

permanently damaged and need to be

replaced.

Note: Do not over discharge the battery. One

of the most common causes of battery failure

is when the battery is discharged below the

recommended level of approximately 12.2v -

ref table. Discharging a battery below this

figure will cause permanent damage.

Overheating and gassing will occur when re-

connected to the mains supply.

Good: the battery is in good condition and not in

need of charging

OK: nothing to worry about but put the battery on

charge as soon as you can

Warning: get the battery on charge as soon as you

can. Leave it and the battery will be damaged,

possibly beyond repair

Damaged: Replace battery

Generators / Charger

All electrical equipment fitted in your new

motorhome can be run from either a

controlled generator or charger whose output

is maintained between 11volts and 14volts.

At least once every 3 years, the motorhome

electrical installation should be inspected and

tested, and a report on its condition obtained,

as prescribed in British Standard BS7671.

230v POWER SUPPLY

Mains Unit

The Mains Unit replaces the conventional

fuse box. Similar, but larger ones are often

fitted in new houses. The unit provides

overload and earth leakage protection for the

230V electrical supply in your motorhome.

For normal operation all switches on the unit

need to be in the ON position. The switches

on the left of the unit are known as MCBs

(miniature circuit breakers). These take the

place of the conventional fuse but are more

Good

OK

Warning

Damaged

12 Volt Battery State of Charge

12.7V 100%

12.5V 90%

12.42V 80%

12.32V 70%

12.20V 60%

12.06V 50%

11.9V 40%

11.75V 30%

11.58V 20%

11.31V 10%

10.5V 0%

8-2

ELECTRICAL SYSTEM

convenient. In the event of a fault the MCB

trips i.e. automatically moves to the OFF

position. After elimination of the fault the

MCB can be re-set by switching to the ON

position (against the spring pressure in an

upwards direction). If an earth fault develops,

or a person was to touch a live piece of

equipment, the leakage of current to earth

should immediately operate the RCD

(residual current device) and trip the main

switch, to the OFF position. This switch can

only be re-set after elimination of the fault.

Please note: In case of difficulty, consult an

approved electrical installation contractor

(who may be the local electricity board). It is

dangerous to attempt modifications and

additions yourself.

CAUTION: Lamp holder-plugs (bayonet- cap

adaptors) should not be used under any

circumstances.

Resetting the RCD

To re-set, operate the switch as for MCBs.

Periodically, the RCD should be checked by

operating the test button marked T. The unit

should immediately switch to the OFF

position. If the unit does not switch off then a

qualified electrician should be consulted. If

the unit does switch off, the test is complete

and the switch can be re-set restoring the

supply back to normal.

Please note: Simultaneous operation of all

of the 230V mains electrical equipment may

not be possible. A typical UK site mains hook-

up point provides a maximum output of 16

amps and on some continental sites the

available output may be as low as 5 amps. If

your loading exceeds the site supply it may

trip the site circuit breaker. Please check the

available mains output with your site

operator. The following items need to be

added together if used simultaneously.

230V mains equipment typical consumption

figures:

Refrigerator ............................... 0.50 amps

Charger ..................................... 0.50 amps

Combi heaters ............................. 13 amps

Colour TV .................................. 3.33 amps

AUTOMATIC CHARGING SYSTEM

The battery charger will operate automatically

when the motorhome is connected to the

mains outlet on a motorhome site.

Note: The charging unit will charge both

vehicle and leisure battery.

When the motorhome engine is running the

12V system will not operate with the

exception of the 12V refrigerator.

SCHAUDT WA 121525 BOOSTER

UNIT

General

Your vehicle may be fitted with a Schaudt

booster unit which is only required if the base

vehicle is fitted with a smart alternator.

The unit does not require any interaction from

the end user or require any maintenance and

will simply function as its intended, during the

normal operation of the vehicle.

Function

The WA 121525 Booster is used for the

optimum charging of leisure batteries such as

lead-acid, led-gel, AGM & lithium.

The main purpose of the booster is to ensure

the leisure battery remains charged whilst the

vehicle is in motion.

Your vehicle may be fitted with a smart

energy saving alternator, this is engine/base

vehicle dependant. The charge voltage for

these alternators varies greatly depending on

the driving state. Without a booster fitted, the

vehicle leisure batteries are at risk of

discharge whilst the vehicle is in motion.

8-3

ELECTRICAL SYSTEM

MAINS UNIT - ENCORE

Location

The location of the booster will vary

depending on each vehicle layout, but will

always be located within 1m of the vehicles

power distribution unit.

Please contact Erwin Hymer Group UK Ltd if

any further information is required regarding

this product.

CHECK all motorhome equipment is set-up

to accept the site supply before actually

switching on.

INTERNAL LIGHTS

Your new motorhome is fitted with all LED

lighting.

You should not need to replace these long

life lights, however should the need arrive

please only replace these lights with identical

lights which are available from your Elddis

retailer.

MAXIMUM BULB RATINGS FOR

INTERNAL LIGHTS

Type of Light Maximum Bulb Rating

Downlighters .................................. 1.2 watts

Reading lights ................................ 1.2 watts

Floor LED ..................................... 0.36 watts

Awning lights ..................................... 5 watts

LED tape is used as backlit mood lighting.

The wattage varies from 4.8 to 9.6W

depending on the location within the vehicle.

Please note: Ensure that you only replace a

blown bulb with one of the same rating.

Never replace a bulb with one with a higher

rating. You should ensure that when fitted,

no bulb is in contact with the surface of the

lamp or shade.

Note: All LED lights can only be replaced

with a new complete unit and not a

replacement bulb.

CAUTION: Do not look directly at LED lights.

8-4

ELECTRICAL SYSTEM

9-1

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO USE YOUR

MOTORHOMES EQUIPMENT

Within this section of your motorhomes

handbook we will give you brief details on

how to operate all of the motorhomes

equipment from the gas cooking equipment

to the window blinds. For further details on

the major equipment within your motorhome

please read the individual appliance

instructions contained with your user

information pack.

Please note: Before attempting to use any

gas equipment please ensure that the gas

bottle is connected securely to the

motorhomes regulator via a high pressure

gas hose and the bottle valve is in the on

position. Also ensure the appliance isolation

valves are in the on position as shown in the

gas system section.

Please note: Before attempting to use any

electrical appliance please ensure that you

have connected the mains connection cable

to a mains hook up and that the mains

isolation switch is in the on position. Ensure

the 12V master switch is in the ON position.

This is found in the side of the unit next to the

entrance door.

HOW TO OPERATE YOUR

MOTORHOME ENTRANCE DOOR

From the Outside

It is recommended that you always lock and

unlock your Encore habitation door via the

use of the key fob.

Opening the door

Pull the large lever towards you and if locked,

the locking button will release. Pull the large

lever towards you again and the door will

open.

To close and lock your door

Pull the door closed to ensure it is fully

latched so that no visible light can be seen

past the door seal.

Now depress the locking button which can be

found in the centre of the handle.

To check the door is locked, try pushing the

door open without using the handle.

It is important that the locking button is in

the locked position before you start your

journey.

Do not attempt to open or close the door

while the vehicle is in motion.

Once you have

unlocked the entrance

door, to open the door

pull the lever shown

opposite.

From the inside

Door unlocked Door Locked

Large Lever Locking

Button

9-2

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Control panel

Overview

The control panel provides the user with a

central point to check:

Leisure battery voltage

Vehicle battery voltage

Level in fresh water tank

Level in waste water tank

Current in Amps being drawn from the

leisure battery

Inside (Internal) temperature

Outside (External) temperature

Time

The control panel also provides the user with

the ability to:

Switch off all non-essential electrical

appliances/accessories

Switch off all the lights

Switch off the pumps

Switch off the awning light

Force internal pump to run (For purging

pipes)

The control panel has optional audio and

visual warnings for:

Low battery (Leisure)

Low battery (Vehicle)

Low level (Fresh water tank)

High level (Waste water tank)

High power drain (Leisure battery)

230V mains supply lost

Circular Function Buttons

Master Switch

When pressed will switch power to all

non-essential accessories.

The alarm, radio and fridge still receive power

when the master switch is off.

Lights Switch

When pressed will switch power to all

the interior lights.

If the master switch is off, this button will not

function.

Pump Switch

Also see Icons section for relevant warning

icon

When pressed will enable/disable the

water pumps.

Holding this button will force the internal pump

to run.

If the master switch is off, this button will not

function.

Awning Switch

When pressed will switch power to the

awning light.

If the master switch is off, this button will not

function.

Navigation buttons

Use and buttons to navigate.

Press to enter function or change settings

(if further settings are available).

Screens

Time

The time screen is displayed by default. The

control panel will return to the time screen

when left idle.

Setting the time:

1. On the time screen, hold for 3

seconds until the hours begin to flash.

2. Keep pressing or to change

hours.

3. Press to set hours, minutes will now

flash.

4. Keep pressing or to change

minutes.

5. Press to finish.

9-3

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Water Level

Also see User Settings - > Water Low for

associated alarm

Also see Icons section for associated icon

The level in the fresh water tank is

displayed as a % on this screen.

Waste Level

Also see User Settings - > Water High for

associated alarm

Also see Icons section for associated icon

The level in the waste water tank is

displayed as a % on this screen.

Internal Temperature

The inside temperature, as detected by

a sensor inside the control panel, is

displayed on this screen.

You can change between Celsius and

degrees Fahrenheit by pressing

and selecting for C or for

F.

Leisure Battery Amps

Also see User Settings - > Amps High for

associated alarm.

Also see Icons section for associated icon.

The current being drawn from your

leisure battery, in Amps, is displayed

on this screen. A higher current will

drain your battery faster.

To display current draw as a % of maximum

recommended current press then .

Note: (0A = 0%) (12A = 100%)

You can return to displaying in Amps by

pressing then .

Leisure Battery Voltage

Also see User Settings - > Low Volts V for

associated alarm.

Also see User Settings - > Low Volts L for

associated alarm.

Also see Icons section for associated icons.

With 230V mains disconnected, this

screen shows the voltage of the

currently selected battery (set on

Select Battery screen).

An estimate of your batteries remaining

charge can be seen by pressing then

Note: (12V = 0%) (12.7V = 100%).

You can return to displaying in Volts by

pressing then .

Note: To increase accuracy of the Voltage

reading, switch the Master Switch off.

Note: The Leisure Battery Voltage actually

displays the voltage of the charger while

230V mains is connected.

9-4

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Icons

There are a number of icons that can appear

at the top of the time screen.

See below for a description of each icon.

Icon Description

Internal pump is running

The leisure battery voltage is below 12.2V

Over 12A of current is being drawn from the

Leisure battery

The water tank level is below 10%

The waste tank is over 75% full

The living space is being powered by your

vehicles battery rather than the leisure battery

The 230V mains is connected.

Warranty

If you believe there is a problem with your

control panel please contact your dealer who

will be able to help.

9-5

HOW TO USE YOUR MOTORHOMES EQUIPMENT

OVEN, HOB AND GRILL

Safety

This appliance may be used by

children aged 8 years or older and

persons with reduced physical,

sensory or mental capabilities and/or

lack of experience and knowledge only

if they are supervised or have been

given instructions on the safe use of

this appliance and understand the

potential hazards.

Keep children younger than 8 years

away from the appliance, except under

constant supervision.

Do not allow children to play with the

appliance.

Do not allow children to clean or

maintain this equipment unattended.

Use only parts supplied by the

manufacturer.

Do not change or adjust anything on

the appliance, unless the change is

authorised by the manufacturer or its

representative.

If the power cord is damaged, it must

be replaced by the manufacturer, its

service agent or similarly qualified

persons in order to avoid a hazard.

Use the appliance for cooking only and

not for anything else, for example

room heating. This can lead to carbon

monoxide poisoning and overheating.

The manufacturer cannot be held liable

for damage resulting from improper

use or incorrect setting of the controls.

This appliance is not intended to be

operated by means of an external timer

or separate remote-control system.

The use of this gas cooking appliance

results in the production of heat,

moisture and products of combustion

in the room in which it is installed.

Ensure the room has sufficient

ventilation when the appliance is in

use. During prolonged use, additional

ventilation may be needed by opening

a window or increasing the extraction

force of the hood.

Never extinguish a cooking fire with

water. Turn the burner off and cover the

flame with a lid or a fire blanket.

The burners and pan supports are hot

during and after use. Allow all parts to

cool before touching them, as this can

cause serious injury.

Unattended cooking on a hob with fat

or oil can be dangerous and may result

in fire. Do not leave the appliance

unattended when in use.

The use of inappropriate hob guards

can cause accidents.

Do not store items on the cooking

surface of the hob.

The food shelves and trays in the

appliance are hot during and after use.

Allow all parts to cool before touching

them, as this can cause serious injury.

Always use oven gloves when

removing the shelves and trays.

Do not store items in the appliance.

Do not put heavy objects on the open

appliance door.

The appliance and accessible parts

become hot when the grill is in use.

Young children should be kept away.

Caution: hot surfaces. Door must be

open when grill is in use.

In the event that abnormal drift in

cooking temperature of the oven is

observed, have the thermostat checked

by a qualified service engineer.

Care should be taken not to overload

the oven, allowing adequate spacing to

ensure free circulation of heat.

Do not use steam cleaners or pressure

washers to clean the appliance. See for

instructions.

Do not allow oil or fat to build up on the

appliance. Clean the appliance after

each use.

9-6

HOW TO USE YOUR MOTORHOMES EQUIPMENT

The glass lid may snap shut towards

the end of lowering due to the travel-

lock action of the hinges. Make sure

all fingers are clear of the appliance

when closing the lid.

Do not use harsh abrasive cleaners or

sharp metal scrapers to clean the

surface of the glass, since they can

scratch the glass surface which may

result in shattering of the glass.

Remove any spillage from the glass

lid before opening the lid.

Do not shut the glass lid when the

burners are lit or still warm.

Clean the appliance with warm water and

household detergent and dry carefully

with a soft cloth.

Ensure that the gas supply is connected

and turned on.

Ensure that the appliance is connected to

the 12V DC battery for the spark ignition.

Ensure that the pan supports are

positioned properly.

Ignite the gas burners and let them burn

to expel odours and vapours first.

Ignite the burner and heat the grill for

about 20 minutes to eliminate any

residual factory lubricants that might

impart unpleasant smells to the food

being cooked. Smoke may occur during

this procedure. Open any windows and

turn on mechanical ventilators to help

remove the smoke.

Ignite the burner and heat the oven for

about 30 minutes at 200C to eliminate

any residual factory lubricants that might

impart unpleasant smells to cooked food.

Smoke may occur during this procedure.

Open any windows and turn on

mechanical ventilators to help remove

the smoke.

Dual Fuel only:

Ensure the electricity is connected and

switched on.

Prime the hotplate by switching on the

hotplate for a short period, without a pan,

to harden and burn off the coating. Use a

medium to high setting for 3-5 minutes.

Allow adequate ventilation to disperse

any smoke that occurs during this

process. Allow the hotplate to cool.

Season the hotplate by heating the

hotplate for 30 seconds on a medium

setting and then switching off. Pour a

minimal amount of unsalted vegetable oil

onto a clean dry cloth or paper towel and

apply a thin coat of oil to the hotplate

surface. Wipe off any excess oil, then

heat the hotplate on a medium setting for

1 minute. Occasional seasoning will help

to maintain the hotplates appearance.

Only use LPG (Liquefied Petroleum

Gas). The appliance operates on

propane or butane. Propane is

preferred over butane, because butane

provides poor performance at an

ambient temperature below 10C and

cannot be used at an ambient

temperature below 5C.

9-7

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Use of the burners

Turning on:

Push and turn the control knob.

Turn the control knob anti-clockwise to

the full rate position.

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burners.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the height of the flame.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

wait at least 1 minute before re-igniting

the burner.

If the burner has not lit within 15 seconds

turn the control knob back to the 0

position and release it. Wait at least 1

minute and repeat the steps above to

turn on the appliance.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the gas burners.

Do not shut the glass lid when the

burners are lit or still warm.

Use of the electric hotplate (if

applicable)

Turning on:

Rotate the control knob either clockwise

or anti-clockwise to the required position

(1-6).

For maximum efficiency, a correctly sized

pan with a flat heavy gauge base should

be used. The pan size should be the

same or slightly larger than the hotplate

(up to 1/2.5cm oversize).

Turning off:

Turn the control knob to the 0 position to

turn off the hotplate.

Always make sure the control knob is

in the off position when you have

finished using the hotplate.

Do not shut the glass lid when the

hotplate is turned on or still warm.

9-8

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Use of the grill

For the exact location of the control knob,

see:

Turning on:

Open the door and push the control knob.

Continue pressing the control knob and

turn it anti-clockwise to the full rate

position.

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burner.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the required heat setting.

Depending on the food to be cooked, the

correct grilling height can be achieved by

inverting the pan trivet into either the high

or low position.

The grill pan supplied is multi-functional,

for use in grill or oven and the handle

design allows removal or insertion whilst

the pan is in use. Always remove the

handle when the pan is in use.

The grill door must remain open when

lighting and using the grill.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

release it. Wait at least 1 minute and

repeat the steps above to turn on the

appliance.

Although the grill heats up quickly, it is

recommended that a few minutes preheat

be allowed.

It is normal for the flames on this burner

to develop yellow tips as the grill heats

up.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the grill.

Use of the oven

For the exact location of the control knob,

see:

Turning on:

Open the door and push in the control

knob.

Continue pressing the knob and turn it

anti-clockwise to the full rate position.

(240C/240C, gas mark 7/9).

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burner.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the required heat setting.

Place the oven shelf in the required

position and close the door.

Ignition must always be carried out with

the oven door open.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

wait at least 1 minute before re-igniting

the burner.

If the burner was not lit within 15 seconds

turn the control knob back to the 0

position and release it. Wait at least 1

minute and repeat the steps above to

turn on the appliance.

9-9

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Although the oven heats up quickly, a 10-

minute preheat is recommended. The

oven should reach full temperature in

about 15-20 minutes.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the oven.

Safe cooking

Do not allow cooking vessels to overlap

the edges of the appliance - use the

correct sizes of pans and position them

centrally over the burners.

Ensure that there is at least a 10mm gap

between the pans and the edges of the

hob.

Turn the pans so that the handles do not

overhang the front of the appliance.

Ensure that the flame of the gas burner

heats the bottom of the pan, not the

sides.

The pans and trays supplied with this

appliance are the maximum sizes. Do not

use larger pans and trays. They may

restrict good circulation of heat, which

may increase cooking times.

The oven shelf allows good circulation at

the rear of the oven.

A raised bar at the rear of the shelf

prevents trays or dishes making contact

with the back of the oven.

To remove a shelf, pull it forward until it

stops, raise at the front and remove.

To place a shelf in the oven, lower it at

the front and slide it backward until it

stops.

Do not leave the appliance unattended

when in use.

Do not use the appliance while the

vehicle is moving.

Turn the control knob back to the 0

position after cooking.

Keep the appliance clean and prevent

accumulation of grease and food scraps.

Never cover slots or holes in the

appliance and never cover a shelf with

materials such as aluminium foil. That

restricts the airflow and may cause

carbon monoxide poisoning.

The food shelves and trays in the

appliance are hot during and after use.

Allow all parts to cool before touching

them, as this can cause serious injury.

Always use oven gloves when removing

the shelves and trays.

Temperature control

The temperature in the oven is controlled by

a thermostatic gas tap and is variable over

the range 130C to 240C.

The table overleaf provides a guide to the

approximate temperatures at each of the

shelf positions with respect to the gas mark

setting. Good use can be made of the

temperature variation between the shelf

positions, as several dishes requiring

different temperatures may be cooked at the

same time. In this way maximum benefit can

be obtained from the gas used to heat the

oven.

9-10

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Gas Dish

Mark

1/4 - 1/2 90C 110C 130C Meringues

1 110C 130C 150C Stewed fruit

2 120C 140C 160C Rich fruit cake, rice pudding

3 130C 150C 170C Baked custard, shortbread finger

4 140C 160C 185C Victoria sponge

5 155C 180C 200C Whisked sponges, ginger nuts

6 170C 190C 215C Short crust pastry

7 185C 210C 230C Bread, scones, flaky pastry

8 200C 220C 245C Puff pastry

9 215C 240C 260C Quick browning

Care should be taken not to overload

the oven, allow adequate spacing to

ensure free circulation of heat.

When roasting with aluminium foil

ensure the foil does not impair

circulation of heat or block any oven

flue outlet.

Maintenance and cleaning

Thetford recommends an annual inspection

service by an approved service centre.

Between annual servicing, clean the

appliance regularly after use. Before any

cleaning work is started, the appliance should

have been left to cool and be disconnected

from the gas and electrical supplies.

Always remove any spills or

contamination immediately after use with

soap and hot water. Towel dry the surface

with a soft cloth.

Use a non-abrasive multi-purpose cream

cleaner and a nylon scourer pad to clean

more stubborn dirt or grease.

Use a proprietary stainless steel cleaner

or polish to remove superficial surface

scratching.

Do not use abrasive cleaners, metal

scouring pads or hard brushes. They

could damage the appliance.

If you clean the burner rings, ensure that

the holes are not clogged.

Temperature zones

Do not use harsh abrasive cleaners or

sharp metal scrapers to clean the glass

surface, since they can scratch the glass

surface which may result in shattering of

the glass.

Do not leave wet cloths, cleaning pads,

residues of food or cleaning products or

other dirt to dry on the surface. It can

cause pitting, marking or even rusting.

Always clean in the direction of the

brushed finish and not across the grain.

Cleaning agents containing bleach

should not be left in contact with stainless

steel.

Mineral content in water (such as iron or

lime scale) can affect the appearance of

the metal.

Remove any spillage from the glass lid

before opening the lid.

The control knobs can be removed for

cleaning. The knobs are easy to replace.

9-11

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Refrigerator

Operating the refrigerator

The main menu is divided into three lines:

Turn the control knob to select the desired

detail menu.

Press the control knob to open the selected

detail menu.

Turn the control knob to navigate through the

detail menu.

Selected settings are displayed in blue.

Press the control knob to choose the

selected setting.

Confirm the selection using

Controls

Repeatedly press , until the LED

indicates the desired operating mode.

Repeatedly press , until the desired

temperature level is set.

Setting the cooling capacity

Note: For ambient temperatures of +15C to

+25C, select the average cooling capcity.

Set the cooling capacity:

Select the desired temperature level in the

cooling capacity menu.

Repeatedly press until the desired

temperature level is selected.

Using the refrigerator door

Risk of Injury

The refrigerator or freezer compartment

door can completely detach from the

device if used incorrectly.

Do not lean on the open refrigerator door.

Note: If the door is not secured correctly

on the opposite side, carefully push on

the top and bottom of the door on that

side until it is secured in place.

Main menu Detail menu

Cooling capacity menu

Operating mode menu

Settings menu

MODE

Closing and securing the refrigerator door

Press the door shut until you clearly hear

it click at the top and bottom.

The door is now closed and secured.

Notes on storing food

Health Hazard

Please check whether the cooling

capacity of the refrigerator is suitable for

the food you wish to cool.

Opening the door for long periods can

cause significant increase of the

temperature in the compartments of the

refrigerator.

Store raw meat and fish in suitable

containers in the refrigerator, so that raw

meat and fish is not in contact with or drip

onto other food.

Food may only be stored in its original

packaging or in suitable containers.

The freezer compartment is suitable for

making ice cubes and for keeping frozen

food. It is not suitable for freezing

previously unfrozen food.

If the refrigerator is exposed to a room

temperature of below +10C for an

extended period of time, a uniform

temperature cannot be guaranteed in the

freezer compartment. This can lead to an

increase of the freezer compartment

temperature and the goods stored in it

may defrost.

Note:

The maximum weight per door shelf is

6kg (3kg for RML10.4 series models).

The maximum weight for the entire door

is 7.5kg.

Store heavy objects such as bottles or

cans in the refrigerator door, in the lower

storage compartment or on the bottom

shelf only.

Do not keep carbonated drinks in the

freezer compartment.

9-12

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Defrosting the refrigerator

Note: Do not use mechanical tools or a hair

dryer to remove ice or to loosen frozen items.

Note: Over time, frost builds up on the

cooling fins inside the refrigerator. If this layer

of frost is about 3mm thick, you should

defrost the refrigerator.

Positioning the refrigerator door in

the winter position

CAUTION: The winter position may not be

used while driving.

Place the refrigerator door and the freezer

compartment door into the winter position if

you are not going to use the refrigerator for

an extended period of time. This prevents

mould from forming.

Defrost the refrigerator

Unscrew the hook near the securing

mechanism all the way at the top and

bottom of one side of the door.

Press against the refrigerator door.

The protruding pin snaps into the hook.

Open the door in winter mode as follows:

Pull the door toward you.

Push the protruding hooks at the top and

bottom of the door back in.

Fault messages and signal tones

All faults are indicated with a warning symbol,

a fault ID and a beep. The beeping lasts for 2

minutes and is repeated every 30 minutes

until the error has been rectified.

If multiple faults occur, the display shows the

last fault. The underlying faults are displayed

after the last fault has been confirmed.

In the event of a fault, the LED warning

symbol ( ) in the display lights up

continuously and the LEDs flash according to

the fault.

Cleaning and maintenance

WARNING: Always disconnect the

refrigerator from the energy supply before

cleaning and servicing it.

Note: When cleaning, never use sharp

cleaning agents or hard or pointed tools to

remove layers of ice or to loosen objects

which have frozen in place.

Clean the refrigerator regularly when it

gets dirty using a damp cloth.

Make sure that no water drips into the

seals. This can damage the electronics.

Wipe the refrigerator dry with a cloth after

cleaning.

Check the condensate drain regularly.

Clean the condensate drain when

necessary. If it is blocked, the

condensate collects on the bottom of the

refrigerator.

Make sure that the ventilation grilles in

the outer wall of the mobile home or

caravan and the refrigerator roof

ventilator are free from dust and

pollutants. This ensures that the heat

generated during operation can dissipate,

the refrigerator is not damaged and the

cooling capacity is not reduced.

Cleaning the gas burner

WARNING:

Allow the burner to cool down before

cleaning it.

Do not modify the gas equipment.

Note:

Dirt in the gas burner is indicated by poor

ignition or deflagrations.

The manufacturer also recommends

cleaning the burner after it has not been

used for an extended period and at least

once a year.

When using liquefied petroleum gas, the

cleaning interval is reduced to half yearly

or quarterly, depending on the level of

dirt.

9-13

HOW TO USE YOUR MOTORHOMES EQUIPMENT

ALDE HEATING (3020 Control Panel)

CAUTION: Do not drink any alcohol or take

any drugs before or during operating the

heating system and follow the safety

instructions in this manual carefully.

Turning the boiler on and off

The heating system is switched off.

The heating system is switched on.

1. To start the boiler, press the On/Off

button and the start-up display appears.

The boiler starts with the last selected

settings. A green LED comes on beside

the On/Off button when the panel/heating

system is on.

2. To switch off the boiler, press the On/Off

button.

Standby

Note: If Background light is set to Dark, the

display goes out when it enters standby

mode, but lights up if you press the screen.

3020 High Efficiency

A. Clock The clock shows the day and time

(if activated).

B. *Outdoor temperature

C. Indoor temperature

D. Circulation pump The symbol is

displayed when the pump is in operation.

E. Automatic start of the boiler The

symbol is displayed when the function is

activated.

F. Day mode The symbol is displayed when

the function is on and turns green when

activated.

G. *LPG bottle full/empty The symbol is

displayed when the sensor on

DuoControl is connected and activated. If

EisEX is installed, a snowflake is shown

inside the gas bottle.

Green bottle = Bottle full

Red bottle = Bottle empty

H. Night mode The symbol is displayed

when the function is on and turns green

when activated.

I. High altitude mode The symbol flashes

if the high altitude mode is activated.

J. The symbol flashes during heat up of

*Alde Flow when set in more hot water

mode.

K. 230 volt The symbol is displayed when

230V is connected to the boiler.

L. On/Off button Main switch for boiler.

M. MENU button Button for settings menu.

Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle manufacturers instructions.

22C

6C

Fri 18.30

C

A

L M

I

B

ED F G H J K

9-14

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Settings Menu

Launch the settings menu by pressing the

MENU button. The background light comes

on and those functions that can be set are

displayed. Settings that you make are

automatically saved after 10 seconds. The

control panel will go to standby automatically

after 30 seconds if the screen has not been

touched.

The control panel in standby mode

The control panel in settings menu

Set the Desired Temperature

The temperature can be set between +5C

and +30C, inclusive, in increments of 0.5C.

1. The temperature displayed is the

temperature which is currently set.

2. Increase the temperature by pressing the

+ button. Reduce the temperature by

pressing the - button.

3. The settings are now complete and the

boiler will work at the set temperature.

Note: If night or day auto is activated and the

time is within the scheduled period, a moon

or a sun will appear beside the temp setting.

The temperature set will be the one of the

mode shown below:

+22C Night mode

+22C Day mode

Domestic Hot Water

The boiler is fitted with a built-in hot water

boiler which can hold approximately 8.5 litres.

The boiler can equally well be used without

there being any fresh water in the boiler.

There are three different settings for hot

water: no hot water, normal operation and

more hot water.

1. No hot water. If domestic hot water is not

needed, press the - button (symbol

becomes empty).

Note: If night, day or antimicrobial mode is

activated and the time is within the scheduled

period a moon, sun or the antimicrobial

symbol will appear inside the hot water

setting. The hot water setting will be the one

of the mode shown below.

Night mode

Day mode

Antimicrobial mode

22C

6C

Fri 18.30

1 kW

+22C

ACC

See activated

functions section

See tools menu

section

1 kW

+22C

ACC

1 kW

+22C

ACC

9-15

HOW TO USE YOUR MOTORHOMES EQUIPMENT

2. Normal operation. If there is freshwater in

the heater and hot water is required,

press the + button (the symbol will then

show half-shaded).

Note: If the pump operation function has

been set to Cont, this option cannot be

selected.

WARNING: Scalding Hazard: Since the hot

water and the glycol heating fluid is

heated simultaneously, the hot water can

be very hot when a high level of heating is

required.

3. More hot water. If you need more hot

water, the water temperature can be

temporarily increased to around 70C.

Press the + button so that the symbol

shows fully shaded (black). The boiler

returns to normal operation after 30

minutes.

Note: If the pump operation function is set to

Cont, then the continuous pump operation

function is turned off for 30 minutes, before

then returning to continuous pump operation.

Note: If an additional hot water tank is

installed and the panel is in more hot water

mode, the hot water function can then be in

operation for longer than 30 minutes.

Info: When hot water only is required, during

the summer for instance, or when there is no

requirement for hot water, no settings need to

be made; the boiler looks after this function

automatically.

Heating with Electricity

Proceed as follows to activate heating with

electricity. The more power (wattage) you

select, the quicker heating will take. A priority

can be set when selecting both electricity and

gas. The boiler uses no more power than is

needed, even if it is set for 3kW.

1. Use the + or - button to switch on the

electric heating and toggle between the

various power modes (Off, 1kW, 2kW or

3kW). The set value will be displayed on

the screen. The activated mode is

indicated by the + button changing colour

to green. If a *load monitor is installed

and set, the boiler will not use more

electricity than it is capable or even if

3kW is selected.

2. The settings are now complete and the

boiler is working at the set temperature.

3. To switch off electrical operation, use the

- button to toggle to Off.

1 kW

+22C

ACC

+22C

1 kW

ACC

ACC

1 kW

+22C

9-16

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Heating with Gas

Proceed as follows to activate heating with

gas. A priority can be set when selecting both

electricity and gas.

1. Set the desired temperature.

2. Press the blue ACC button,

the button turns green (see

fig. 2) and the ACC function

is switched on, but is not

necessarily in operation. If

gas and/or electricity is

switched on, AC and the

boiler work to deliver the

temperature set, regardless

of whether heat or cooling is

needed in the vehicle. To

turn off the ACC function,

press the ACC button and it

becomes blue.

Figure 1 Figure 2 Figure 3

NB: Temperature sensors that

are used when fully automatic

climate control is in operation

must be positioned so that they

are influenced equally by the

heat from the Alde heating

system and the air from the AC.

In certain cases it can be an

advantage to use Aldes

temperature sensor.

3. To turn AC lighting off and

on, press the button rapidly.

When the button is kept

pressed in, the light changes

from dark to light and then

back (light to dark) and so

on in 8 brightness levels.

When the button is released

it stays at the current

brightness. This button is

only visible when AC* with

in-built light is connected.

*Fully Automatic Climate Control (ACC)

If a Truma AC is connected to the Alde, then the ACC button is visible and it is possible to control

ACC from the panel. This function makes it possible to have fully automated climate control for

both heating, cooling and hot water. The button is grey if not installed or if 230V is disconnected.

With an outside temperature sensor fitted, ACC function is improved: operation of the AC is

modified in line with the outdoor temperature.

1 kW

+22C

1 kW

+22C

1 kW

+22C

1. Start gas operation by pressing the LPG

flame symbol. The LPG symbol is

activated and changes colour to green.

2. The settings are now complete and the

boiler will work at the set temperature.

3. To switch off gas operation, press the

LPG flame symbol. It will now change to

blue.

1 kW

+22C

ACC

9-17

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Activated Functions A

Activated functions (See Figure 2) can be accessed by pressing the A symbol (see Figure 1).

This screen shows the various functions that are activated. The respective function that is

activated can be accessed from here and new settings can be made.

Note: The A symbol is only visible if one of the functions shown below is activated and/or

installed.

Figure 1 Figure 2

Below is a description of the different symbols in the Activated Functions menu.

Night mode is activated. However, it does not have to be within the time/day setting.

*Load monitor is connected and set to limited current.

Automatic start of the boiler is activated. However, it does not have to be within the time setting.

*Booster is on.

*This function is used if the heating system is to be operated via an external panel.

High altitude mode is activated.

*Displayed if one or two external room sensors are connected.

*EisEx is installed but not necessarily turned on.

Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle manufacturers instructions.

Circulation pump in continuous operation. *DuoControl or duoComfort is installed and connected to Alde Compact 3020 HE.

Day mode is activated. However, it does not have to be within the time/day setting.

*Timer for engine heater is set but not necessarily within the set time/day.

* The boiler is set to be started with External start but has not necessarily been activated.

*Underfloor heating is in operation.

1 2

Ext

A

A Activated Functions

1 2

Ext A1 kW

+22C

ACC

9-18

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Tools Menu

The tools menu can be accessed from the

settings menu.

1. The control panel showing the settings

menu. Press the tool symbol to access

the tools menu.

Tools Menu - Functions

The following tools are available from the tools menu.

A grey function button means the function has not been installed and/or activated in Installed

Accessories.

1. Night mode

Automatically changes certain

functions during the night. You can

select whether this is to take place

every night or a specific night each

week. The functions that can be

changed are:

Temperature

*Change to temperature sensor

in sleeping accommodation

area

Invert display

Turn off the domestic hot water

*AC in quiet mode

Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle manufacturers instructions.

2. Day mode

Automatically changes certain

functions during the day. Select that

it takes place every night or a

specific day each week. The

functions that can be changed

during the day are:

Temperature

Turn off the domestic hot water

Settings 1/4

1 2

1 2 3 4

8 7 6 5

Settings 2/4

A

9 10 11

13 12

Settings 3/4

14 15 16

19 18 17

Settings 4/4

Ext

Service

Reset Lang

Installed Accessories

20 21 22

24 23

1 kW

+22C

ACC

9-19

HOW TO USE YOUR MOTORHOMES EQUIPMENT

3. Pro setting

With this function you can choose

to prioritise (select) electricity or gas

as the main alternative.

Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle manufacturers instructions.

4. Clock

The clock must be set if engine

heater start, night and/or day auto

and automatic start are to work.

If 12V power is lost, the clock will

stop and will no longer be

displayed. Installing battery

backup will prevent this happening.

5. Return

To return to the previous menu,

press this symbol.

6. *Setting room sensor

Select which temperature sensor is

to be active. Here you can select

whether the sensor located in the

daytime living area, the sleeping

accommodation or in the panel is to

be active. If Auto is selected, the

sensor in the panel is active and will

automatically switch to a room

sensor (sofa and/or bed) if one of

these is connected. If two room

sensors are connected, it will be the

one for the daytime living area that

is active (sofa).

7. Arrow symbols

Toggle between the various tool

fields by using the up/down arrow

symbols. Leave the tools menu

using the MENU button or the

return button.

8. Background light

The background light can be set in

three different modes, Dark, Bright

and Invert.

Dark: Turns off background light.

Press the screen or the menu

button when standby is activated

and the screen comes on, but

returns to dark after 30 seconds if

the panel is not touched.

Bright: Background light in standby

mode.

Invert: Inverted background light in

standby mode.

Standby is activated automatically

after 30 seconds if the panel is not

touched.

1 2

9-20

HOW TO USE YOUR MOTORHOMES EQUIPMENT

9. *EisEX, 12V defroster for gas

regulator. This is a small heating

element that prevents ice forming in

the regulator in winter (for Mono

Control CS, DuoControl CS,

DuoControl and DuoComfort). If

DuoControl CS or DuoControl is

installed and connected, a

snowflake will appear inside the gas

bottle symbol when EisEX is

switched on.`

10. *Load monitor

The function prevents overload of the

fuses on 230V. If the total current

consumption of the vehicle exceeds the

set value, the electrical output of the

boiler will be reduced automatically.

This also applies to Truma Comfort AC

if connected to the Alde 3020. Due to

voltage fluctuations and tolerances,

different regulation levels can be

selected (5-17A). If the fuse blows

repeatedly, choose a lower setting.

NB. For ACC to function with the load

monitor, ACC must be on from the

panel and not via the remote control.

11. *Booster

Control of booster in two different

speeds. Fan start and stop is

controlled from the boiler. If the

boilers circulation pump starts up,

the fan on the booster will as well.

When the circulation pump stops,

the fan will continue to run for

another six minutes. It will then stop

unless the circulation pump has

started up again.

12. *Under floor heating

The function governs the under floor

heating pumps operation in intervals,

which means that the under floor

heating pump is in operation for 5

min and is then off for 5 min when

heat is required.

Mode: Make sure Delay or Cont. is

activated; in these two modes, under

floor heating is switched on. In Off

mode under floor heating is off.

NB. In Cont. mode it can get hotter in

the vehicle than desired, as the heat

control is disabled!

Delay: The under floor heating pump

is on for a certain period after the

boilers circulation pump has

stopped, this Delay can be set at 15

min, 30 min or 120 min.

14. Antimicrobial mode

The boiler will start at 02.00 in the

morning (if the clock is set) and run

as indicated for More hot water for

30 minutes. This is to reduce the risk

of legionella.

A

9-21

HOW TO USE YOUR MOTORHOMES EQUIPMENT

15. Offset (temperature adjustment)

If the temperature that is displayed

in the panel does not correspond to

the actual temperature, it can be

adjusted by 5C in the panel.

Applies also to display of external

temperature.

16. High altitude mode

The function should only be used if the

boiler will be powered by LPG at a

height above 1000 m above sea level.

NB. For LPG operation at high altitude,

use propane to obtain stable

combustion. NB. Variations in operating

conditions at high altitudes can mean

that the boiler always achieves stage 1

output, but not always stage 2 on LPG

operation.

17. Circulation pump settings

Cont. This function limits the supply

of hot water, particularly when there

is a low heating requirement.

Therm: The pump is controlled by

the room sensor. This is the normal

mode for heat and hot water.

18. Automatic boiler start

Starting the boiler at a certain time/on

a certain day. The boiler will be on

every week during the time set, until

the function deactivated. For

automatic start to function, the boiler

must be turned off.

21. External start

The function is used when starting

the boiler from outside. When

external start has been activated

the panel must be turned off, but

12V should be connected. The

parameters/functions that the boiler

is to have when it starts must be set

before turning off the control panel.

NB. Using this function requires

installation of an accessory that can

use external start.

19. Sound

Audible signals in various

situations:

Turn the button sound on and

off.

Audible signal on reaching hot

water temperature when Alde

Flow* is installed and more hot

water is selected.

Audible signal on Gas Failure.

Audible signal on LPG bottle

change if a duoControl* is

installed and activated in

Installed Accessories.

20. Reset

Pressing Reset resets the panel to its

factory settings.

NB. Settings made in installed

functions are not deleted

Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle manufacturers instructions.

Reset

Ext

9-22

HOW TO USE YOUR MOTORHOMES EQUIPMENT

21. (continued from over)

230V. The function is used to start

the boiler by connecting 230V to the

vehicle. When the 230V function

has been activated the control

panel must be turned off, but 12V

should be connected. The

parameters/functions that the boiler

is to have when it starts must be set

before turning off the control panel

(230V connected). Certain vehicles

can be equipped with an individual

solution (*winter connection).

To exit the tools menu, press Return or Menu.

23. Installed functions

The accessories that are installed

are activated here.

24. Service menu

This contains the following, amongst

others:

Glycol temperature

Domestic hot water temperature

12V power to the boiler

22. Language

Switch between different languages.

Available languages are English,

French and German.

However, the service menu is only

available in English.

Figure 2 Figure 3 Figure 4

Service Menu

The service menu is accessed by pressing Service (see Fig. 1). The function shows the values

from the boiler on the screen (Fig 2 to 4). The values are updated every second.

Figure 1

Lang

Installed Accessories Service

Service AC: INetBox:

XXXX XXXX

3/3

A

Service PCB Temp: Ext Switch: Boiler: Panel: 12VBat:

20C deact XXXX XXXX XXXX

2/3

A

Service Glycol Temp: Water Temp: Fan rotation: Current: Overheat:

80C 55C 0RPM 0.0A Deact

1/3

A

Settings 4/4

Ext

Service

Reset Lang

Installed Accessories

9-23

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Fluid level of heating system

CAUTION: The heating system comes

installed with glycol heating fluid. If the fluid

level is too low you must fill the system to the

right level before operating the heating

system.

Your warranty may be voided and the heating

system may be damaged if yo9u attempt to

start it with little or no glycol heating fluid.

Note: Do not mix different types of glycol;

this can lead to coagulation of the glycol fluid.

Note: Omitting to change the fluid can result

in frost damage, corrosion, bacterial growth

and/or overheating.

Note: The Alde Premium Antifreeze should

be changed at intervals of 5 years when

under normal operating conditions.

For further information about your Alde

system, please refer to Alde Handbook.

Nut

Fluid level in a cold

heating system

9-24

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Water System - Diagnostics

To aid with trouble shooting the green LED on the Intelligent Control unit will flash to indicate

different fault types.

Water System - Troubleshooting

LED Code

On Tap open and pump running

Fast Flash In Calibration Mode (flash every 1 second or less)

5 Second Flash Calibrated and ready for use

(flash every 5 seconds) Normal operation

10 Second Flash Un-calibrated. Follow calibraton

(flash every 10 seconds) instructions

15 Second Flash Water container is empty.

(flash every 15 seconds) Turn Master Switch off then on again

20 Second Flash Battery voltage is low. Turn Master Switch

(flash every 20 seconds) off then on again and charge battery

Problem Solution

Check at least one tap is open

Turn the pump isolator switch off then on again

Check the battery is fully charged

Check the pump isolatior switch is on

Check the master switch is on

Clean the electric contact strips on either side of the plug and ensure

they are making contact with the socket

Check wiring connections

Check fuse (see fuse box)

Check for air or water leaks in taps and piping

Check the non-return valve (fitted in the socket) is free from grit and dirt.

Use a ballpoint pen to dislodge any grit in the non-return valve

Recalibrate the system - follow calibration instructions

Check all connections in the pipework are secure

Recalibrate the system -

follow calibration instructions.

Pump will not run

Pump cycles on

and off with all

taps and showers

are closed

Pump runs for 30

seconds or more

without stopping

when all taps and

showers are closed

9-25

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Water System - Maintenance

Whale Watermaster Pump with Intelligent

Control is designed to be maintenance free

and does not contain any serviceable parts.

Please note: The Intelligent Control unit is

enclosed to protect the electronics and must

not be opened. Opening the unit will result in

damage and may invalidate your warranty.

Whale recommends a regular schedule of

inspection, at least twice a season.

Water System - Replacement Parts

Part Number Description

GP1652 Whale High Flow Pump Only

EP1612 Whale High Flow Pump and Plug

EP1612 Whale Watermaster IC Kit - includes High

Flow Pump and Plug and IC Unit

Water System - Winterising

Your water system must be drained fully

when not in use. For details of how to drain

your water system in preparation for winter

storage please see our guide at the back of

the handbook.

Water System - Support

For installation advice or help with your water

system please contact Whale Support.

Tel: +44 (0)28 9127 0531

E-mail: info@whalepumps.com

9-26

HOW TO USE YOUR MOTORHOMES EQUIPMENT

MICROWAVE

MENU ACTION SCREEN Cooking time, power, auto and the clock time are displayed.

POWER Press to select the power level for microwave cooking.

WEIGHT/TIME DEFROST Press this button to input weight for defrosting.

CLOCK/PRE-SET Press this button to input weight for defrosting.

STOP/CLEAR Press to stop the cooking process.

TIMER/WEIGHT . AUTO MENU Rotate to select the cooking time and the auto menus.

START/+30SEC/CONFIRM Press this button to start the cooking process and confirm when programming.

DOOR OPEN Pull the handle to open the door.

Microwave cooking

1 Press the POWER button once and

P100 will display and flash.

2 Turn the TIMER/WEIGHT to select the

microwave power. P100, P90, P80,

P70, P60, P50, P40, P30, P20,

P10 and P00 will display in order.

3 Press START/+30 SEC to confirm.

4 Turn the TIMER/WEIGHT dial to adjust the cooking time. (The time setting should be between 0:05-95:00).

5 Press START/+30 SEC to start the cooking process.

Press power Cooking power

button

P100 100%

P90 90%

P80 80%

P70 70%

P60 60%

P50 50%

P40 40%

P30 30%

P20 20%

P10 10%

P00 0%

To stop the cooking process at any time

press the STOP/CLEAR button.

For further appliance information please refer

to microwave user manual.

Battery Charger

The battery charger for the leisure battery will

automatically switch on when the motorhome

is connected to a mains supply. The battery

charger will also provide a 12V supply to the

vehicle when a battery is not connected.

Please note that the battery charger fitted is

designed to keep your battery charged and is

not designed for charging up a flat battery.

Power Weight/Time

Defrost

Stop/Clear Clock/

Pre-Set

Start/ +30Sec/Confirm

T im

er /W

eight.Auto M

en u

9-27

HOW TO USE YOUR MOTORHOMES EQUIPMENT

SMOKE ALARM

Operation

Normal Condition

The red LED on the front should flash every

40 seconds to show that the alarm is active.

Lower Power Pack Condition

IMPORTANT: Your smoke alarm requires the

power pack to have sufficient capacity of

power to operate correctly.

Should your smoke alarm enter a low power

pack condition, the unit will emit an audible

chirp once every 40 seconds. When this

occurs, we recommend you replace the

alarm immediately. Your smoke alarm will

continue to warn of this low power pack for at

least 7 days, however, failure to change the

alarm after this time would mean your smoke

alarm may have insufficient power to alert

you in a real fire situation. When the alarm is

removed from the base plate the power pack

will automatically deactivate and the low

power warning chirp should stop, allowing

you to dispose of the alarm.

Low Battery Warning Silence

This feature can temporarily silence the low

battery chirp for 8 hours which is particularly

useful if the warning begins during the night.

This feature may be repeated up to 10 times,

but is not a substitute for replacing the smoke

alarm.

Alarm Test

The alarm must be properly attached to the

base plate before it can be tested.

Press the test button in the centre and

release.

The unit will give an audible alarm

consisting of 2 cycles of 3 loud beeps,

then stop automatically.

The red LED on your alarm will flash

rapidly during the audible signal.

Note: The test button accurately tests the

alarms smoke sensing circuit, there is no

need to test your alarm with smoke. If your

smoke alarm fails to give an audible test

signal, please refer immediately to the trouble

shooting guide at the end of this manual.

WARNING: You should test your smoke

alarm every week.

9-28

HOW TO USE YOUR MOTORHOMES EQUIPMENT

ALARM SMART SILENCETM

DANGER: If your smoke alarm emits the full

alarm signal and you are not testing the unit,

the smoke alarm is warning you of a

potentially dangerous situation that requires

your immediate attention. Only use the alarm

silence function after making sure that there

is no ongoing fire emergency situation. Do

not block the vents on the alarm or disable

the smoke alarm in any way, as this will

remove your protection. Smoke alarms can

sometimes react to cooking fumes or other

non emergency situations. Your smoke alarm

features Smart Silence technology. In the

event of a known false alarm your smoke

alarm can be temporarily silenced by

pressing the central test button. Your alarm

will automatically return to full sensitivity

within 10 minutes.

Note: If the level of smoke reaching the

alarm is very high, the alarm silence will be

overridden and the alarm will continue to

sound.

Press and release the silence button, the

alarm sound will shortly stop.

Your alarm will silence and enter into a

reduced sensitivity reset cycle for

approximately 10 minutes.

During the reduced sensitivity reset cycle,

the red LED on your alarm will continue to

flash more rapidly than normal,

approximately once every second.

Your alarm will automatically return to full

sensitivity on completion of the reset cycle

and the red LED will revert to flashing

once every 40 seconds.

DANGER: Never ignore any alarm. Ignoring

the alarm may result in injury or death. If your

smoke alarm activates and alarms and you

are not absolutely certain of the source of the

smoke, get everyone out of the caravan

immediately.

LOW BATTERY WARNING SILENCE

Low battery warnings often start at night or

when it maybe inconvenient to replace your

alarm. You can silence the audible chirp for a

period of 8 hours by pressing the test button.

Your smoke alarm will still detect smoke

during this time of low battery warning silence.

However, it is recommended that you replace

your alarm immediately and certainly within 7

days, as your alarm may then have insufficient

power to warn you of a real fire situation after

this time.

WARNING: Your smoke alarm cannot be

silenced if the chirp is indicating a fault. In

this instance, the unit should be replaced

immediately to ensure protection in the

event of a fire.

9-29

HOW TO USE YOUR MOTORHOMES EQUIPMENT

MAINTENANCE

Your smoke alarm has been designed to be

as maintenance-free as possible, however

there are several things you must do to keep

it working properly.

CAUTION: Your smoke alarm is a sealed

electrical device and no attempt should be

made to open the case. Attempting to open

the case will invalidate your warranty.

Testing

Test your smoke alarm once every week see

Alarm Test. Any test failures should be

reported to the Technical Support Team.

Cleaning

As a minimum your smoke alarm should be

cleaned once every 3 months using your

vacuum cleaner fitted with the soft brush

attachment.

WARNING: Your smoke alarm may false

alarm when it is being cleaned using a

vacuum cleaner.

IMPORTANT: Do not use solvents or

cleaners on your smoke alarm, as they may

cause damage to the sensor or circuitry. The

unit can be wiped with a slightly damp cloth.

CAUTION: Do not paint the smoke alarm as

this may block the openings and prevent

smoke from entering the sensor.

CARBON MONOXIDE ALARM

Carbon monoxide and how it can affect

you and your family

Carbon monoxide is a dangerous poisonous

gas that kills hundreds of people each year

and injures many more. It is often referred to

as the silent killer because it has no odour or

taste and cannot be seen. Like oxygen, CO

enters the body through the lungs during the

normal breathing process. It competes with

oxygen by replacing it in the red blood cells,

thereby reducing the flow of oxygen to the

heart, brain and other vital organs. In high

concentrations, CO can kill in minutes.

Many cases of reported carbon monoxide

poisoning indicate that while victims are

aware they are not feeling well, they become

disorientated and unable to save themselves

by either exiting the building or calling for

assistance. Exposure during sleep is

particularly dangerous because the victim

does not wake up.

Symptoms of CO poisoning

The following symptoms may be related to

CO poisoning which all household members

should be made aware of:

Mild Exposure: Slight headache, nausea,

vomiting, fatigue (often described as flu-

like symptoms).

Medium Exposure: Severe throbbing

headache, drowsiness, confusion, fast

heart rate.

Extreme Exposure: Unconsciousness,

convulsions, cardiorespiratory failure,

death.

Your CO detector monitors the level of CO as

parts per million (ppm) in the atmosphere

surrounding the detector.

35ppm The maximum allowable

concentration for continuous

exposure for healthy adults in any 8

hour period, as recommended by

the Occupational Safety and Health

Administration (OSHA).

200ppm Slight headache, fatigue, dizziness,

nausea after 2-3 hours.

400ppm Frontal headaches within 1-2

hours, life threatening after 3 hours.

9-30

HOW TO USE YOUR MOTORHOMES EQUIPMENT

800ppm Dizziness, nausea and convulsions

within 45 minutes.

Unconsciousness within 2 hours.

Death within 2-3 hours.

Should you suspect CO may be affecting you

or your family, open the doors and windows

of your caravan to ventilate, turn off your

appliances and evacuate the premises. At

this time the authorities should be contacted

to locate the source of the carbon monoxide

before re-entering the caravan. Medical

attention should be sought for anyone

suffering the effects of CO poisoning.

Common sources of CO

Oil and gas boilers

Portable generators

Oil or solid fuel cookers

Barbecues

Clogged chimneys

Wood or gas fireplaces

Cigarette smoke

Gas appliances

Any fossil fuel-burning appliance

WARNING: This carbon monoxide

detector is not a combustible gas

detector, nor a smoke detector. Please

install the proper detectors to detect

combustible gases, or smoke.

This CO detector should not be seen as a

substitute for the proper installation, use and

maintenance of fuel-burning appliances

(including appropriate ventilation and exhaust

systems), nor the sweeping of chimneys.

WARNING: Variables relating to your fuel-

burning appliances can change at any

point eg. the flue or chimney could

suddenly become blocked or damaged,

appliances may stop running correctly or

circumstances in neighbouring properties

may change resulting in the presence of

carbon monoxide. For this and other

reasons do not use this carbon monoxide

detector on an intermittent basis, or as a

portable detector or an intermittent basis,

or as a portable detector for trying to

trace one source of the spillage of

combustion products from fuel-burning

appliances or from chimneys.

Do not:

IGNORE ANY WARNING FROM YOUR

CO DETECTOR!

Burn charcoal inside your home,

caravan, tent or cabin.

Install, convert or service fuel-burning

appliances without proper knowledge,

skill and expertise.

Use a gas cooker for heating a room.

Operate unvented gas burning

appliances using paraffin or natural gas

in closed rooms.

Operate petrol-powered engines indoors

or in confined areas.

Barbecue indoors, or in an attached

garage.

Ignore a safety device when it shuts an

appliance off.

Always:

Buy appliances accepted by a

recognised testing laboratory.

Install appliances according to the

manufacturers instructions.

Have appliance installations carried out

by professionals (for gas appliances

engineers should be registered on the

Gas Safe register).

Have your appliances checked regularly

by a qualified service engineer.

Have your chimneys and flues cleaned

professionally every year.

Make regular visual inspections of all

fuel-burning appliances.

Open windows when a fireplace or oil/

solid fuel cooker is in use.

Only install CO detectors that meet the

requirements of EN 50291-1: 2010 and

EN 50291-2: 2010 in your home.

Be aware of CO poisoning symptoms.

Educate yourself and your family on the

sources and symptoms of CO poisoning

and how to use your carbon monoxide

detector.

9-31

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Operating Features

Your detector offers many features which set

it apart from other CO detectors on the

market today.

Test/Reset button feature

Test the sounder, batteries and circuitry.

Allows you to test the sensor by

introducing a source of CO into the

detector (see Testing the Sensor ).

Silence the loud 85dB sounder during an

alarm (only possible when current CO

level is less than 50ppm).

Testing the sounder, batteries and

circuitry

Test the sounder, batteries and circuitry by

pressing and holding the Test/Reset button

for 1 second to confirm that the detector is

operating properly. The sounder should

sound as soon as the button is pressed and

the Alarm LED will illuminate red, indicating

that the sounder is working and the batteries

are providing power to the unit. This test for

the sounder, batteries and circuitry should be

performed weekly.

Testing the sensor

CAUTION: Sensor testing should only be

performed by a responsible adult. This test

should only be performed once a year.

Excessive testing will cause the life of the

alarm to be shortened.

Note: Aerosol CO may be used in order to

avoid having to burn incense sticks.

Read all steps thoroughly before attempting

to test the sensor.

Step 1 If the detector is wall or ceiling

mounted unhook the detector from

the screws.

Step 2

Cover the sounder vents with one

hand. Press and hold the Test/Reset

button down with your thumb/finger

until the Power LED illuminates

green and the sounder sounds for a

second time (this should happen

after around 5 seconds). Release the

Test/Reset button. Upon releasing

the Test/Reset button the Power LED

will flash green once every second.

This indicates that the sampling rate

of the detector has increased and

can be tested using a known source

of CO.

Step 3 Light an incense stick using a match

or lighter. Be sure to blow out the

flame so that the incense stick is

smouldering. Extinguish the lighter,

or put out the match and place it into

a dish of water.

Turn the detector on its side so that

the vents on the right hand side of

the detector are pointing downwards.

Hold the burning incense stick

around 15cm (6 inches) below the

detector, so that the smoke enters

the vents on the side of the detector.

An increase in the localised carbon

monoxide level within the sensor to

more than 50ppm will cause the

sounder to sound for one cycle of

Step 4

9-32

HOW TO USE YOUR MOTORHOMES EQUIPMENT

four loud beeps and the Power LED

to illuminate green for a short time.

This is the end of the test. The Power

LED will no longer flash green every

second but will revert to flashing

once every minute as the detector

will go back to normal operating

mode (it may take up to two minutes

of exposure to the smoke for the

localised level of carbon monoxide

within the sensor to reach over

50ppm). Now move the source of CO

away from the detector as the test is

finished.

Step 5 After step 4, put out the incense stick

by placing it into a dish of water.

Ensure that all flames have been

extinguished.

Note: If the localised carbon monoxide level

within the sensor does not reach 50ppm

during the test, the sensor test will stop

automatically after 3 minutes.

Understanding the products indicators

The higher the concentration of carbon

monoxide detected by the detector, the

quicker it will respond. When sufficient

carbon monoxide is detected a loud audible

signal (85 dB at 1m/3 feet) will be emitted

and the Alarm LED will flash red once every

second.

The alarm will sound:

Between 60 and 90 minutes when

exposed to 50ppm of CO.

Between 10 and 40 minutes when

exposed to 100ppm of CO.

Within 3 minutes when exposed to

300ppm or more of CO.

Fault/End of Life signal:

The unit continuously checks the settings of

its sensor and circuitry. If any of these

settings are found to be incorrect of if the

batteries become low then the detector will

emit a single audible chirp once per minute

for up to 30 days. IMPORTANT: This does

NOT mean that the detector has detected

carbon dioxide.

Replace batteries immediately. If the product

continues to chirp despite having new

batteries and the product is still within

warranty then contact Technical Support for

advice. If the product is no longer in warranty

replace it immediately.

Maintaining/testing your detector

Your detector will alert you to potentially

hazardous CO concentrations in your home

when maintained properly. To maintain your

detector in proper working order and to

ensure that the sensor will last for the lifetime

of the product, it is recommended that you:

Test the sounder, batteries and circuitry

of your detector once per week by

pressing and holding the Test/Reset

button for 1 second.

Perform the sensor test annually.

Keep the detector free of dust by gently

vacuuming the case with a soft brush

attachment every 3 months.

To prevent the possibility of contaminating

the sensor in your detector and thus affecting

its reliability:

Never use cleaning solutions on your

detector. Simply wipe with a slightly damp

cloth.

Do not paint the detector.

Do not spray aerosols on or near the

detector.

Do not use any solvent based products

near the detector.

If installing in a caravan or boat there

may be other substances present that

may not normally be found in the home

that could affect the reliability of the CO

alarm. Avoid using the following in close

proximity to the alarm; oils, cleaning

fluids, polishes, paints and greases.

Do not attempt to repair your CO

detector. Do not remove any screws or

open the main casing of your detector.

Any attempt to do so may cause

malfunction and will invalidate the

warranty.

9-33

HOW TO USE YOUR MOTORHOMES EQUIPMENT

ROOFLIGHTS

Your motorhome is fitted with at least one

type of the following roof lights:

The Heki 2

To Open To The Tilted Position:

(i) Press the knob in the toggle catches

on either side of the rooflight and turn

through approx. 90. (ii) Grasp the metal bar in the middle,

snap it out of its holder, swivel down

and press the rooflight upwards. (The

rooflight is held by the two gas springs

after approx. 150mm).

(iii) Swivel the metal bar towards the

rooflight and snap into its holder.

(iv) To close the rooflight, proceed with

steps (i to iii) in reverse order.

To Open In The Intermediate

Position:

(i) Open the toggle catches on either side

of the rooflight.

(ii) Grasp the metal bar in the middle;

snap it out of its holder, swivel down

and press the rooflight outwards.

Rooflight is opened automatically after

approx. 150mm by the two gas

springs).

(iii) Open both fasteners and swivel the

metal strap towards the intermediate

position and pull the rooflight down

until the metal strap is stopped by the

fasteners.

(iv) To close, proceed with steps (i to iii) in

reverse order.

To Open In The Ventilation Position:

(i) Open the toggle catches on either side

of the rooflight.

(ii) Using both hands on the two toggle

catches, press the rooflight up about

2cm and fasten the toggle catches in

the corresponding setting.

(iii) To close, proceed with steps (i-ii) in

reverse order.

Closing The Blinds:

(i) Take hold of the end rod (without

rocker) in the recessed grip and

engage in the opposite end rod (with

rocker).

(ii) Select the required position (blackout/

flyscreen) by moving both joined end

rods together.

CAUTION: In extremely bright sunshine, the

blackout blind must only be closed two-thirds,

and the rooflight must be set in the

continuous airing position.

Opening The Blinds:

(i) Move blind (end rod with rocker) right

to the outside.

(ii) Hold the recessed grip with one hand;

with the other hand, press the rocker

and move the blind back (do not let it

recoil).

CAUTIONS:

Do not stand on the acrylic rooflight.

Close HEKI 2 completely before moving

off.

Do not leave your Motorhome when

HEKI 2 is open.

Please consult your supplying dealer if

you have any problems or defects.

Remove any snow/ice or dirt before

opening the roof.

Do not open when it rains or when there

is a strong wind.

9-34

HOW TO USE YOUR MOTORHOMES EQUIPMENT

The Omnivent (12v) Rooflight

The Omnivent is a double-glazed roof light

constructed from a synthetic ultra-violet

screened material. Its side-operating

mechanism allows a completely free central

opening with built-in fixed ventilation when

closed. It operates as an extractor fan and air

intake fan.

Please note: Do not change the direction of

the fan unless it has been switched off O

position and the blades have stopped

rotating.

Door Flyscreen

The exterior door flyscreen can be opened or

closed from both inside and outside of the

Motorhome and does not restrict door

openings.

When opening or closing the door flyscreen

use the finger grip provided.

Windows

Your new Motorhome will be fitted with

Polyplastic opening windows.

Polyplastic Window Opening

(i) In order to open the Polyplastic window it

is only necessary to move the catch

upwards and release the catch from the

backing plate.

(ii) The Polyplastic window should remain in

the open position once opened, however

if it does not then tighten the friction

control on the window stays to increase

the holding force.

(iii) The Polyplastic window is also fitted with

a night ventilation position where the

catch is set to the centre position on the

backing plate; in this position it may be

possible for rain to enter the motorhome

in adverse conditions.

TAPS

Kitchen Taps

Your new motorhome will be fitted with a

mixer tap.

CAUTION: The water temperature could be

very high so do not lift the lever with the tap

turned to the full left position. For winter

storage and to prevent frost damage the tap

swivel must be left in the centre up position.

Washroom Taps And Showers

Your motorhome will be supplied with either a

vanity mixer tap or separate shower mixer, or

with a combined mixer tap with retractable

shower head.

Note:

The water temperature could be very

high so do not lift the lever with the tap

turned to the full left position.

For winter storage and to prevent frost

damage the tap swivel must be left in the

centre up position.

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

INTERNAL DOORS

Toilet / Washroom Doors

Toilet / washroom doors are fitted with a lever

lock, which is operated by pushing the lever

down. The level is spring-loaded and will

return to the closed position upon release. It

is recommend that the lever is always used

when the closing the door.

The door can be locked from the inside by

pushing the small lever downwards. To

unlock just push the small lever up. The door

can be unlocked from the outside by using a

flat head screwdriver on the turnbuckle.

Inside the bathroom

Outside the bathroom

Other Internal Doors

Other internal doors such as the wardrobe

and table storage locker are fitted with a

2-position button lock. Push the button to lock

the door and the button should remain flush

with the door. Push the button again to

release and the button should then protrude

from the door surface.

Magnetic Catches

Magnetic catches work

on contact with the

metal plate on the rear

of the door. Simply close

the door until the

magnet engages and

holds the metal plate.

Pulling the door towards

you with a moderate

force will be sufficient to disengage the

magnetic catch and open the door.

Locker Door Catches (Paddle Latch)

Your new Elddis Motorhome is fitted with

positive locking locker doors at high level.

These are operated by pressing down on the

tab within the centre of the handle to release

the internal catch.

Concealed Latch

To open the locker, press the latch and pull

the door towards you.

Small lever

Turnbuckle

9-36

HOW TO USE YOUR MOTORHOMES EQUIPMENT

THETFORD CASSETTE C260 TOILET

Introduction

The Thetford Cassette Toilet is a high quality

product. The toilet forms an integral part of

your caravan bathroom, thanks to its

functional design which combines modern

styling and ease of use. The C-260 Cassette

Toilet is manufactured from high quality

synthetic materials which makes it a durable,

user and maintenance friendly toilet.

The toilet is made up of two parts: a

permanently fixed part and a Waste Holding

Tank that is accessible from the outside. The

removable Waste Holding Tank is located

under the toilet bowl and can be removed via

a door on the outside of the caravan. The

Thetford Cassette Toilet is the solution to the

sanitary problem in your caravan!

The operating instructions cover Thetford

Cassette Toilet models C-260S, C-260CS

(models connected to the vehicles central

water tank) and C-260CWE (model with its

own flush-water tank). There are differences

in the use of these models. Please ensure

that you follow the instructions that apply to

your toilet model.

PARTS

a) Removable Seat and Lid

b) Swivelling Toilet Bowl

c) Blade Handle

d) Flush Button

e) Waste Holding Tank Level Indicator

f) Water Filling Door (only if toilet has own

flush-water tank)

g) Rotating Emptying Spout

h) Automatic Pressure Release Vent

i) Sliding Cover

j) Removable Mechanism

k) Vent Plunger

l) Pull-out Handle

m) Wheels

n) Blade Openener

o) Access Door to Waste Holding Tank

Optional Features

p) Electric Blade

q) Automatic Ventilator

r) Waste Pump-Out System

s) Waste Holding Tank Multi-Level Indicator

t) Flush-Water Tank Level Indicator (only if

toilet has its own flush-water tank)

Note: Optional features can be bought from

Thetford dealerships.

Preparing for use (standard)

1. Open the access door on the outside of

your caravan.

2. Remove the Waste Holding Tank by

pulling the safety catch (which holds the

tank in place) upwards.

3. Pull the Waste Holding Tank outward to

the stop. Tip it slightly and take the tank

fully out.

4. Place the tank upright and turn the

rotating emptying spout upwards. The

emptying spout ensures that the tank can

be easily and hygienically emptied.

5. Remove the cap, with the measuring cup

inside, from the emptying spout and pour

the correct dosage of Thetford toilet fluid

(see product label) into the holding tank.

This avoids unpleasant smells and keeps

the inside of the tank clean. Next add

approximately 2 litres of water - enough

to ensure that the bottom of the Waste

Holding Tank is covered. Far more

information on Thetford toilet fluids, see

last page of this manual. Screw the cap

back onto the emptying spout and turn

back to its original position.

Note: The Emptying Spout Measuring Cap is

supplied in the same packaging as this

manual.

CAUTION: Never add toilet fluid directly via

the blade or the toilet bowl as this could

damage the lip seal of the Waste Holding

Tank. Always pour the fluids via the emptying

spout.

6. Slide the Waste Holding Tank back into

its original position via the access door.

Make sure that it is secured with the

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

Standard Optional

features

Control panel

(with optional

features)

9-38

HOW TO USE YOUR MOTORHOMES EQUIPMENT

safety catch. Close the access door and

lock it. Your Thetford toilet is now ready

to use.

CAUTION: Never use force if you cannot get

the tank back into place easily. This may

cause serious damage. If blockage occurs,

always check if the blade handle is in the

correct (closed) position.

7. For toilets with own Flush-Water Tank:

Open the water filling door and fill the

flush-water tank with the correct dosage

of Aqua Rinse. This Thetford toilet fluid

keeps the flush water fresh and improves

the flushing. Next, fill up the flush-water

tank with clean water (approximately 8

litres) using a ferry can or hose. Your

toilet is now ready to use.

Using the toilet (standard)

8. Turn the bowl to the desired position with

the lid closed and using both hands.

9. To activate the control panel, press the

flush-button once. The control panel

display will stay activated for

approximately 5 minutes. Run some

water into the bowl by pressing the flush

button again briefly.

10. The toilet may be used with the blade

open or closed. To open the blade, slide

the blade handle under the toilet bowl

sideways. After use, open the blade (if

still closed) and flush the toilet by

pressing the flush button for several

seconds (if necessary re-activate the

control panel). Close the blade after use.

CAUTION: If your toilet has its own

flush-water tank, please make sure that you

do not travel with a flush-water tank that is

too full. Do not travel with water in the toilet

bowl. Failure to adhere to this notice may

result in water damage to your motorhome.

Emptying

The Waste Holding Tank has a capacity of 18

litres and requires emptying when the red

light (LED) on the toilet control display lights

up, when the Waste Holding Tank only has

capacity for approximately 2 more litres,

which is no more than two to three further

uses.

Make sure that the blade is closed. Open the

access door located outside the vehicle, pull

the safety catch upwards and remove the

Waste Holding Tank.

11. Place the Waste Holding Tank in an

upright position (Pull-Out Handle at the

top, Wheels at the bottom). Slide the

handle sideways - to the front of the tank

- until it snaps out of its locked position.

12. Pull the handle up and wheel the Waste

Holding Tank to an authorised waste

disposal point.

13. Push the handle back into its locked

position. Turn the emptying spout

upwards and remove the cap from the

spout. Hold the Waste Holding Tank in

such a way that during emptying you can

operate the vent plunger with your

thumb. To empty the tank without

splashing, depress the vent plunger while

emptying the tank. After emptying, rinse

the tank and blade thoroughly with water.

CAUTION: Do not seriously shake the tank

or use high pressure water cleaners. This

may cause damage to the tanks interior.

Note: The vent plunger should only be

depressed once the emptying spout is

pointing downwards. Prepare the toilet for

re-use if required. Slide the Waste Holding

Tank into the toilet and close the access door.

Emptying with Optional Features

14. Waste Holding Tank Multi-Level Indicator:

The lower lamp indicates that the Waste

Holding Tank is almost empty; the middle

lamp indicates that it is more than half

full; when the upper lamp lights up, the

tank needs emptying as it can only take 2

- 3 further uses.

Note: The Waste Holding Tank Level

Indicator will flash when the holding tank is

not present. In this case the toilet will not

flush.

15. Waste Pump-Out System: When

activating the control panel this feature

automatically lights up. When the Waste

Holding Tank Level Indicator illuminates,

press the Waste Pump-Out button to

pump out the waste from the holding tank

into the vehicles waste tank. The button

9-39

HOW TO USE YOUR MOTORHOMES EQUIPMENT

will flash while the waste is being

pumped and will stop automatically (after

approximately 5 minutes) when all waste

has been transferred. If the vehicles

waste tank is full, the Waste Pump-Out

light will flash rapidly and no pump-out

will be possible until the central tank is

emptied. (Check the level of the vehicles

waste tank on the vehicles central

console). After the Waste Holding Tank

has been emptied, there will be

approximately 1.5 litres of waste left in

the tank. This is normal. Add 2 litres of

water and a correct dosage of Thetford

toilet fluids to the Waste Holding Tank.

CAUTION: It is vital that the correct amount

of toilet fluid is added to ensure the proper

breakdown of the waste in the holding tank.

Only use the system when the tank is full.

Using the system too often on an empty tank

can cause damage to the pump, which could

cause the system to fail.

Cleaning and Maintenance

The toilet should be cleaned and maintained

regularly, depending on the amount of use.

To clean Thetford toilets, we advise using

water and Thetford Bathroom Cleaner.

CAUTION: Never use bleach, vinegar or

other powerful household cleaners that

contain these substances. These may cause

permanent damage to the seals and other

toilet components.

Toilet Bowl

- Squirt Thetford Bathroom Cleaner into

the toilet bowl.

- Flush the toilet bowl with water and wipe

down the rest of the toilet with a damp

cloth.

- Clean seat and lid The seat and lid can

easily be removed: Lift the seat and lid

assembly and pull the round pins (inside

the assembly) outwards from the pin

holes. After cleaning, replace the seat

and lid by positioning the round pins in

front of the pin holes and push the lid and

seat downwards.

- To keep your flush water fresh and to

prevent deposits from forming in your

toilet bowl, add a correct dosage of Aqua

Rinse in your flush water tank, if present,

on your toilet.

Tip! For a really shining toilet, dry with a soft

dry cloth after cleaning.

Waste Holding Tank

To keep your Waste Holding Tank fresh and

clean, Thetford has developed a number of

different toilet fluids. Thetford toilet fluids

suppress smells, reduce formation of gas,

promote breakdown of toilet waste and

increase the life span of a mobile toilet. We

advise a thorough cleaning of the Waste

Holding Tank once each season. Next to

using Thetfords Cassette Tank Cleaner, the

powerful cleaning agent for the periodical

cleaning of the Waste Holding Tank of your

toilet, we suggest the following:-

- Remove the removable mechanism from

the Waste Holding Tank by turning it

anti-clockwise and rinse it under a tap.

- Remove the cover plate from the

Automatic Pressure Release Vent by

prising it up using a small screwdriver.

Use one hand to push the Automatic

Pressure Release Vent open while

holding the float of the Automatic

Pressure Release Vent on the inside of

the tank with the other hand. Push the

float upwards, turn it 180 degrees and

remove it from below. Remove the rubber

seal underneath the float. Rinse the float

and rubber seal under a tap. Replace the

rubber seal and float for the Automatic

Pressure Release Vent using the same

method in reverse.

The rubber seals in the toilet (the lip seal, the

mechanism seal, the automatic pressure

release vent seal and the cap seal) should be

regularly cleaned with water and treated with

Thetford High Grade Seal Lubricant. This will

ensure that the seals remain flexible and in

good condition. If the toilet is not to be used

for any length of time, it is important to treat

the seals with Thetford High Grade Seal

Lubricant after cleaning.

9-40

HOW TO USE YOUR MOTORHOMES EQUIPMENT

CAUTION: Never use Vaseline or any

vegetable oil except olive oil. These may

cause leakage or malfunction. The lip seal is

a part of the toilet that is subject to wear.

Depending upon the extent and manner of

use, the seals will become less effective and

will need replacing periodically.

Winter operation

You can use your Thetford Cassette Toilet as

normal in cold weather as long as the toilet is

situated in a heated location. If there is a risk

of freezing we advise that the toilet is drained

by following the instructions under Storage.

For environmental reasons the use of

antifreeze, such as that used in car radiators,

is not recommended.

Storage

It is important that you follow the instructions

below if you do not expect to use your

Thetford toilet for a long (winter) period.

- Activate the Control Panel by pressing

the flush button. Open the blade and

press the flush button until water stops

flowing into the bowl. Close the blade.

Open the access door on the outside of

your caravan and empty the Waste

Holding Tank at an authorised waste

dump. Follow the instructions for cleaning

and maintenance. To allow the Waste

Holding Tank to dry, do not place the cap

back on the emptying spout of the tank.

16. If the toilet has its own flush-water tank,

place a sufficiently large bowl under the

drain tube to catch the remaining water

from the flush-water tank and remove the

drain plug. When no more water exits,

put the drain plug on the drain tube, put it

back in its original position and close the

access door. If the toilet is connected to

the vehicles water tank, please follow

your vehicles instructions for draining the

central water system. If your toilet is

optionally featured with a Waste

Pump-Out System, take out the Waste

Holding Tank and completely clean it

(see Cleaning and Maintenance). After

cleaning, fill it with water, put it back and

empty it via the waste pump-out system.

Repeat this twice.

Toilet unit malfunctions

Contact your dealer or a Thetford Service

Centre.

We advise draining the fresh water tank prior

to travelling. Antifreeze should not be

required if the motor home is heated. If you

do wish to use antifreeze, brands containing

the following properties may be used in the

fresh water tank:

Ethylene glycol

Mono-Ethylene glycol

Propane-diol

Glycerol

Ethane-diol

Glycol

Never use alcohol based antifreeze, i.e.

Methanol, Ethanol, and Iso-propanol.

9-41

HOW TO USE YOUR MOTORHOMES EQUIPMENT

TELECO TV AERIAL

Instructions for the reception of horizontal or vertical polarity signals

In some areas certain TV signals are transmitted with horizontal polarity while others are

transmitted with vertical polarity.

This antenna can be positioned both horizontally and vertically by simply turning the knob at the

bottom of the mast.

By turning the knob to the

left, the antenna shifts to the

Horizontal position, by

turning it to the right, the

antenna shifts to the Vertical

position.

9-42

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Connection to the amplifier

Connect the lead exiting from the pole to the ANT input of the amplifier. Connect with the

relevant lead, the TV connector of the amplifier with the television. Connect the amplifier to 12

Vdc source, making sure you do not invert the + and - terminals.

Operating Instructions

1) Rotate slowly the dB dial of the amplifier clockwise to the maximum +

2) Tune the television to a channel available in the area where you are located.

3) Rotate and lift the antenna via the suitable pole until you get the best image on the TV.

Useful Tips

Not all the television signals you can receive in the zone where you are located will necessarily

originate from the same direction. So if the quality of a programme image is poor try rotating the

antenna as the signal may be coming from a direction different from the others.

Gain Adjustment

With the dB dial turned all the way clockwise, amplifier sensitivity will be at maximum and it is

therefore able to receive the weakest signals. If, instead, the signals are too strong the images

on the TV screen can have some stop or macroblocks. In this case rotate the dB dial anti-

clockwise slowly until the image is perfect.

If the amplifier is connected to the

battery this switch allows to cut-off

the power.

9-43

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO USE YOUR TV AERIAL

Digital TV set-up guide

Connect aerial and power

Fix the TV to a

bracket or place on

a stable, flat surface,

then connect the

aerial cable and

power lead to the TV

and sockets.

Check the power is on

The aerial needs power to work correctly;

check that the power is switched on (Switch

on either the mains and/or battery power to

the vehicle) both power sources switch on

the aerial (12 Volts).

Tune in TV and choose transmitter

Switch on the TV and tune in the channels. If

the vehicle is moved or a different socket is

used you might need to re-tune TV. If the first

transmitter picked up has poor quality

pictures, then re-tune and pick another

transmitter.

With Digital TVs there will be a re-tune

button on the remote control use this feature

and then choose manual re-tune.

Most digital TVs will also allow you to choose

the transmitter which is normally available via

the Menu function.

This will vary by TV manufacturer so if you

have any problems undertaking this task

please refer to your TV manual.

TROUBLESHOOTING GUIDE

Check aerial/radio fuse

If there is no power, check the 5 amp fuse

located within the PDU marked radio is in

working order.

Check TV monitor

Check the TV is working correctly by

ensuring that the channels tune in correctly in

your home. If the TV does not pick up the

expected number of channels we would

recommend you get the TV checked out.

See step 6 shows how to tune your TV

Number of channels picked up from

your house connections

DTV : 0 Programme(s)

Radio: 0 Programme(s)

Data : 0 Programme(s)

DTV : 72 Programme(s)

Radio: 24 Programme(s)

Data : 21 Programme(s)

Check the coax lead is of good

quality

Check that the TV aerial lead is of good

quality (Normally cheap leads from the

supermarket give reception problems, they

are normally mass produced and made to a

wider tolerance).

Ensure the coax lead from the aerial socket

to the TV is suitable for digital reception

reception (if in doubt, ask for advice).

Check location for signal strength

Check that the digital tv signal strength where

the vehicle is situated is Very Good to Good.

Go to: www.digitaluk.co.uk

Enter the postcode and check signal

strength.

X

9-44

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Check aerial fuse

Connect aerial and power

Check the power is on

Tune in TV and choose transmitter

Check TV monitor

Check the coax lead is of good quality

Check location for signal strength

Check for obstructions

Understand digital signals

Note: Sometimes transmitters are being repaired or upgraded

Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works

Check if signal is OK that day / week.

Check there are no obstructions

Is the vehicle outside in an open space?

Check that the vehicle has no obstructions:

House lean to/canopy

Trees (also blowing in the wind)

House or other buildings

Hills

Large vehicles

In a valley etc.

Understand digital signals

Digital signals have what the industry calls

the Cliff effect.

The Cliff effect is either you have a picture or

not within a very small difference of signal

strength. This happens with both weak and

strong signals.

Troubleshooting guide - Checklist

Action or X

If after following this guide you still have

problems, contact your local Retailer or

Approved Workshop.

9-45

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO MAKE UP YOUR BEDS

Encore Day and Night

The front double bed is made up by lifting the two side beds up and pulling them together to

meet in the centre.

9-46

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Whale Easi-Slide Socket

How to open the socket lid

Safety Information

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities, or

lack of experience and knowledge, unless

they have been given supervision or

instruction concerning use of the appliance by

a person responsible for their safety.

Children must be supervised to ensure

that they do not play with the appliance.

Any alteration to the appliance, misuse or

use of non-original Whale parts may

invalidate the warranty. Non observation

of the installation and operating

instructions will lead to cancellation of the

warranty and exclusion of liability claims.

It also becomes illegal to use the

appliance if incorrectly installed, and in

some countries may make it illegal to use

the vehicle.

Fig 1

Fig 2

Additional Safety Information for Main In,

Mains Out and Multimedia 3 in 1 Sockets

(Where Applicable)

All work must be carried out by a competent

person as defined by BS7671 Part 2/IEC

60364.

Safety

If the mains in or out supply cord is

damaged, it must be replaced by a

special cord or assembly available from

the manufacturer or its service agent.

For use in recreational vehicles only.

Additional Safety Information for Onboard

Tank Fill, On Board Tank Fill +12v and

Water In / Out Sockets ( Where Applicable)

For use in recreational vehicles with a

typical water system pressurised up to 3

bar.

When using the Water In Socket, Whale

recommends that you keep the o-rings

lubricated for easy and secure

connection/removal of the plug to socket.

Use a water-based lubricant such as

silicone grease. Please note: Do not

use vaseline or vegetable oil to

lubricate o-rings.

Additional Safety Information for External

BBQ Outlet Socket ( Where Applicable)

Whale BBQ sockets including the gas hose

connector must be installed and serviced by

a Qualified Gas Engineer in accordance with

these installation instructions and BS EN

1949-2011.

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

WARNING: Care must be taken when

using the external BBQ outlet socket.

NEVER barbeque next to an awning or

tent.

WARNING: Only for use as an outlet point

for gas, never connect a gas bottle

directly to the outlet.

In the unlikely event of leaks in the gas

system, or if there is a smell of gas:

- Extinguish all naked flames

- Switch off all appliances and do not

operate any electrical switches

- Turn off all gas appliances

- Open windows and doors for ventilation

- Do not smoke

- Shut off gas connection

- Immediately ensure that the system is

thoroughly checked by a Qualified Gas

Engineer.

Regularly inspect gas tap to ensure

inside nozzle is free from debris, and gas

connection to the rear has not been

damaged.

9-48

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Mobile Internet (Option)

If this option is applicable, your router has already been installed in the optimum position within

your vehicle. The location of the internal router may vary depending on vehicle layout. The

information below outlines the basic setup and how to get online. For more detailed information,

please refer to the manufacturers operating instructions supplied with your vehicle.

Get to know your Router

Credential Router Sticker (located on the reverse of the Router)

Right View

Left View

Power socket

Power LED

Mobile network type LEDs Mobile signal strength indication LEDs

Ethernet Ports

WAN LEDLAN LEDSIM Holder

Reset Button

Wi-Fi Antenna

Connector

Roam Antenna

Connector 1

Roam Antenna

Connector 2

Serial Number

Wi-Fi I.D.

Password Code

9-49

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Getting Online

Now your Roam is installed and you have

inserted the SIM card, its time to get

connected. To do this, you will need to be

using a device which can connect to a Wi-Fi

network such as a smart phone, Smart TV,

tablet or laptop.

1. Turn on router and allow 2 to 3 minutes

for the router to boot.

When ready, the router name will be

visible in your devices Wi-Fi settings.

.

1. Navigate to your devices

Wi-Fi settings and view

available Wi-Fi networks.

2. The Roam router will be

displayed as

RUT240_XXXX. The last 4

characters will be unique

to your Roam router.

If more than one Roam is

being used within close

proximity, the Wi-Fi

network name is displayed

on the back of the router.

3. Once you select this

network, you must enter

the password. This is also

printed on the back of the

router.

Note: Password is case

sensitive

4. You are now connected

and can begin using your

Roam.

Device Settings

9-50

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Factory Reset

At any time, the Roam router can be reset to

its factory settings using the reset button on

the side of the router. This will restore all

settings on the router, including:

Router SSID (network name) and

password to those listed on the back of

the router.

Web User Interface to the username and

password listed on the front of the router.

All custom settings will be deleted,

including any Wi-Fi connections you may

have added.

1. To complete the factory

reset, press and hold

down the reset button with

the supplied pin needle.

2. Hold for 6 seconds, until

all of the green LEDs on

the side of the router are

on.

Once released all 5 signal

strength LEDs will flash

together.

This indicates the start of

the reset process.

Note: If you dont hold

long enough, the router

will restart but not reset.

3. Allow 3 minutes for the

router to reset. Once reset

the Wi-Fi network will be

visible and available to

connect to.

9-51

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Pop-up Wireless Charging and USB Device

Your vehicle is fitted with a wireless charging device, as shown in the image below.

Your device must contain wireless charging technology to be compatible with this charging

station. Your device can be charged on this charger both in the extended or stowed position, by

simply placing your device onto the charging pad.

The soft touch pad is spring loaded and can be pressed to either extend or retract the top of the

charging station. When in the extended position, two USB ports become visible and can be used

for additional hard wired charging or to interact with any other device as necessary.

POP - IP System

Soft touch charging pad

LED charging status indictor

USB x 2

9-52

HOW TO USE YOUR MOTORHOMES EQUIPMENT

10-1

SECURITY

SECURITY

Theft deterrent, prevention and security of

your motorhome is taken very seriously at

Elddis. That is why we have provided a

combination of standard features and

optional extras designed to deter and prevent

thieves from stealing your property. And in

the unlikely event that they should succeed,

aid the identification, speedy recovery of your

property and assist in the prosecution of the

thief.

Tracker (Option)

Your motorhome can be fitted with

TRACKER.

Your dealer may have registered the

motorhome with TRACKER and confirmation

sent to you via email.

If it has not been registered you can easily do

it yourself.

Open the TRACKER registration portal

www.tracker.co.uk/elddis

TRACKER VLU and Motorhome VIN

Numbers are matched and confirmed with

the vehicle model

Enter Dealership name from dropdown menu

Enter customer details including email

address

Confirmation sent to customer email

One year subscription will begin

TRACKER will contact customer towards the

end of the one year subscription period with

the options available.

or call TRACKER directly on 0870 606 1269

Motorhome Theft

The theft of a motorhome can occur in the

most unlikely circumstances; from a

motorway service area, even from an owners

driveway. Secure all windows and doors

when your motorhome is unoccupied, even if

only for a short length of time.

VIN CHIP

VIN CHIP is the theft deterrent and

identification system for touring caravans and

motorhomes. VIN CHIP has been launched

to deter criminals looking to steal touring

caravans and motorhomes and help aid the

identification and recovery. VIN CHIP is

unique as it uses both visible and invisible

markings containing a specific 17 digit VIN.

10-2

SECURITY

11-1

CARE OF YOUR MOTORHOME

CARE OF YOUR MOTORHOME

This section of the guide is devoted to the

care, cleaning and general preservation of

your motorhome in order to retain its

showroom condition.

All the adhesives used to seal exterior

components are mould resistant but not

mould proof. In order to ensure that these

adhesive beads are maintained in the best

possible condition and that their appearance

does not become unduly affected by mould

growth, it is recommended that they are

regularly washed and cleaned using a

suitable proprietary caravan or car cleaning

wash product.

Exterior Body Shell

Elddis Motorhome Bodies are constructed

from the highest quality materials. The fully

insulated floor is a constructed timber frame

with plywood internal floor and a GRP

underskin for added water resistance and

insulation laminated together for strength.

The walls comprise an insulated foam

sandwich having one piece GRP sides for

ultimate resistance to minor damage and

vinyl coated plywood internal finish. Wooded

framing is positioned within the sandwich to

add strength. The latest technology is used to

produce the extremely well insulated and

robust, yet lightweight sections.

CAUTION: Under no circumstances should

an abrasive or harsh cleaner be used. Do not

use a pressure washer.

Glass Fibre Reinforced Plastic (GRP)

GRP components need to be washed,

waxed and taken care of like a car.

Chemicals and dirt can collect during

storage, and the gel coat can be stained or

marked when chemicals combine with rain or

dew. Most stains or marks can be removed

with Blue Diamond black streak remover, but

more stubborn marks may require a (fine grit)

rubbing compound such as Farcela G3. To

help keep your GRP components looking

almost like new, it is wise to wash the parts

monthly (or more frequently) using Autoglym

products, but avoid using strong alkaline (e.g.

trisodium phosphate) or acidic cleaners or

abrasives. Waxing the components once or

twice a year with a good grade paste wax will

help to maintain the colour and finish.

Acrylic Windows

Your motorhome is fitted with shatter

resistant acrylic windows. To preserve their

clarity and unblemished transparency it is

essential that the following cleaning

instructions are strictly adhered to: Road grit,

dust, sand, flies, bird droppings etc., should

be washed off using plenty of cold water do

not use a sponge to clean off heavy dirt

deposits. Any remaining dirt should be

washed off using a soft cloth and warm

water. Under NO circumstances should any

abrasive cleaning agents, household

detergents or proprietary cleaning fluids be

used. Wash the window again using only cold

water and dry off with chamois leather.

Please note: Should scratches appear on

the acrylic windows these can often be

removed with an acrylic polish. E.g. ICI

Perspex polish. Gentle polishing with a liquid

metal polish, i.e. Brasso may also have the

desired effect - consult your retailer BEFORE

attempting to remove any but the slightest

scratch.

Window Blinds & Flyscreens

To clean the blinds and flyscreens, moisten a

soft cloth or sponge with a small amount of

water and mild soap suds and gently wipe

dirt off. Allow to dry before retracting, failure

to do this could result in mildew forming.

ABS - Wheel Spats & Panels

To preserve the appearance of all ABS

panels and fittings road grit, dust, sand, flies,

bird droppings etc., should be washed off

using plenty of cold water. Any remaining dirt

should be washed off using a soft cloth and

warm water. Under NO circumstances should

any abrasive cleaning agents, household

detergents or proprietary cleaning fluids be

used. Wash the ABS material again using

only cold water and dry off.

Interior Walls

Your motorhome interior walls will only

require a wipe over with a damp cloth and

soap and water to keep them in a showroom

condition.

11-2

CARE OF YOUR MOTORHOME

Carpets, Upholstery And Curtains

Vacuum clean carpets and upholstery to

ensure a long life, marks on cushions can be

removed using a mild upholstery shampoo

with the minimum of water. Curtains should

be dry cleaned only.

Washroom And Handbasin Fittings

These should be cleaned using a non

abrasive household cleaner. Always put the

cold water into the hand basin before adding

the hot in order to preserve the finish of the

thermoplastic formed basin.

Cleaning instructions for all chrome plated

products (taps, wastes, bathroom

accessories, etc.)

Alcohol, solvents and solid detergents, liquids

containing acid or aggressive solutions, anti-

calcareous products, abrasive sponges or

steel wool should absolutely be avoided since

they could corrode in an irreparable way the

outer surface of the products.

Please Note: Under no circumstances

should alcohol, spirit or solvent-based liquids

be used on GRP or ABS plastic panels as

these substances may react with the material

and cause visible damage.

Shower Trays

Only clean your shower tray using soap and

water. Do not use chemical based cleaning

agents as this may attack the material of the

tray.

Water Systems

The water systems, and in particular storage

tanks, in motorhomes are susceptible to

contamination by bacteria if care is not taken

with their use and cleaning. The symptoms

caused by bacterial contamination are not

purely limited to gastro-intestinal diseases,

but may also manifest themselves as ear,

nose, throat, and eye or skin infections. It is

therefore important that you carry out the

following procedure prior to using the

motorhome each time, even if you boil or filter

all water you use for drinking.

Please note: If your motorhome is not going

to be used for an extended period of time

please refer to section 12-1 Storage.

Water Containers

(i) All water remaining in any water

container should be disposed of so that

the container is empty.

(ii) The outside of external water containers

should be thoroughly cleansed and

washed down to remove any dirt, dust or

other contaminant. Water at a suitably

hot temperature containing an

appropriate detergent is recommended

for this purpose. Water should then be

put into the container, swirled round, and

then emptied out.

(iii) All containers should then be totally filled

with water containing an appropriate

disinfectant / sterilising solution and

allowed to stand for the recommended

contact time.

(iv) The solution should be emptied from the

container.

(v) External containers should be inverted

whilst stored overnight (if possible).

(vi) Containers must be filled with mains

water only and mains water only should

be used for the above cleaning

procedure.

(vii) On no account should garden hoses be

used to fill water tanks.

Internal Water Systems

(i) Drain down the system. (Open all taps to

allow air in, enabling the system to drain

quickly).

(ii) Fill the system by using the pump with a

disinfectant / sterilising solution. (Check

that the solution at full strength appears

at all taps/showers). Allow to stand for

the recommended period of time.

(iii) Drain the system down completely.

(iv) Thoroughly clean the outside of all taps/

connectors with a cloth soaked in the

disinfectant / sterilising solution.

(v) Flush the system through with clean

drinking water until no traces of

disinfectant / sterilising solution can be

detected at any tap.

(vi) Suitable sterilising chemicals are

available from your Elddis Retailer,

accessory shop, chemists, or homebrew

shops. It is not, however, recommended

to use bleach or sodium metabisulphate.

11-3

CARE OF YOUR MOTORHOME

Thetford Toilet

WARNINGS

Cold Weather Use - To prevent freezing

during cold weather use, add antifreeze to

the toilet system fresh water tank. Use a

non-toxic (propylene glycol) type of

antifreeze. Refer to chart on container to

obtain level of protection.

Warmer Weather Use - In warmer weather

or longer intervals between emptying the

waste tank you may require additional

toilet fluid. Use only Thetford toilet fluid to

achieve the best results.

CAUTIONS

Never add toilet fluid directly into toilet

bowl.

Do not use strong household detergents

or cleaners that contain chlorine, solvents

or acid contents.

High Altitude and Hot Weather Use - with

large temperature differences and

changing heights during driving, pressure

can start to build up in the waste holding

tank, causing contents to splash upward

upon opening the valve blade if opened

too fast.

Changing A Wheel

Refer to base vehicle handbook.

11-4

CARE OF YOUR MOTORHOME

12-1

STORAGE

STORAGE

LONG TERM & WINTER STORAGE

If your motorhome is to be stored for any

length of time, especially over the winter

period, the following operations are

recommended:

(i) Ensure all windows, roof lights,

habitation and exterior locker doors are

closed firmly and locked.

(ii) Remove all soft furnishings which could

be affected by damp conditions

(iii) Clean the motorhome inside and out.

(iv) Drain the water system.

(v) For winter storage and to prevent frost

damage all taps must be left in the open

position. For those motorhomes with

lever taps please ensure the taps are left

in the central position.

(vi) All blinds and flyscreens should be left in

the retracted position. Check all fixed

ventilation apertures are not obstructed.

(vii) Ensure that the refrigerator/freezer

compartment doors are left open during

storage.

(viii) Check that the site you have chosen to

store the motorhome is open, fairly high

and dry and if possible not exposed to

gales etc.

Motorhome Covers

Covers may be used to protect your new

Elddis motorhome provided that the cover

used is of a breathable type.

Lower the TV antenna and ensure the cover

is well tied down to avoid the cover being

punctured.

Your motorhome must be ventilated every 4

to 6 weeks if it is to be stored with a cover in

place.

Battery Maintenance

Storage

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Check the battery state every month, if the

terminal voltage drops below 12.07V then re-

charging is necessary.

Charging should be carried out in a cool, dry

well ventilated area.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

Should the motorhome be stored for a

prolonged period of time it is strongly

recommended that the motorhome is fully

serviced before the commencement of use.

Your retailer will ensure that your motorhome

is safe, secure and ready for your enjoyment.

Please note: It is recommended that you

place a bowl of salt within your motorhome to

absorb any moisture during the winter

months.

12-2

STORAGE

13-1

WARRANTY

MOTORHOME HABITATION

WARRANTY COVER

Introduction

At Elddis we are confident that our new

motorhomes are engineered using the latest

manufacturing techniques and advanced

materials technology ensuring that, when

buying one of our products, you are buying

the very best. We extend this philosophy to

our customers by offering long term peace of

mind and reassurance through our extensive

warranty cover.

Your warranty cover commences on the day

your new motorhome is purchased and

comprises of three key elements:

1. The base vehicle warranty cover is

provided by the original manufacturer

(details are included separately in the

user handbook). Please contact your local

base vehicle retailer direct for any base

vehicle warranty issues.

2. Three year Elddis manufacturers

warranty

3. Ten year Elddis body integrity warranty

Scope

This applies to all new products and is a guide

intended to give a brief overview of the

warranty terms applicable to your vehicle.

Conditions of use

Your new motorhome has been designed as a

leisure vehicle only. The warranty will not be

given if the vehicle is used under the following

circumstances.

Used for hire

Used as a permanent residence

Used for racing or time trials

Damage resulting from freezing, accident

or fire damage

Exclusions

No liability will be accepted for fair wear

and tear, including mould or discolouration

of adhesive. Damage including rodent

damage, wilful damage or negligence

from abnormal working conditions will not

be covered.

Condensation is not covered under the

warranty agreement.

Three year manufacturers warranty

Year 1 warranty - Covers all original

components, forming part of the original

product specification excluding normal wear

and tear.

Year 2 and 3 warranty Covers all original

components, forming part of the original

product specification, excluding the following

items:

Normal wear and tear

Microwaves

Batteries

Windows and glass

All soft furnishings including mattresses

(2-year warranty cover)

Entertainment equipment

LED lights

All panels and plastic products

Adjustments

Ironmongery and corrosion of metallic

components

Electrical connections

Floor coverings

We would recommend that customers have

their vehicle serviced on or before the due

date to ensure that all warrantable parts are

identified before the expiry of the component.

Ten year body integrity warranty

Elddis products are covered against water

ingress for 10 years from the original date of

purchase of a new product. (Reduced to 6

years for subsequent owners from 1st

owners original date of purchase). Covering

any water ingress through a permanently

sealed seam or joint.

13-2

WARRANTY

Reporting a fault

In the unlikely event that you experience a

problem with your motorhome please contact

your retailer.

It is with the retailer that your contract of sale

exists and consequently they have the

responsibility to ensure any complaints and

warranty issues are addressed. Any Elddis

approved Retailer / Service Centre are able

to undertake any warrantable work at their

convenience or discretion, but are not obliged

to do so, if the vehicle was not purchased

from them.

All Elddis products are classed as portable

and therefore all work under warranty

requires the motorhome to be delivered and

collected from the approved chosen Elddis

agent.

The cost of transporting the motorhome

by any means to and from the place of

repair is the responsibility of the owner.

In order to comply with the terms of the

above cover the following conditions must be

met.

Conditions attached to the warranty

cover

You must retain the original sales invoice

for the motorhome.

All new motorhomes must be registered

with Elddis within 6 weeks of purchase.

Your retailer can forward this information

to us. Please keep us informed of any

name or address changes by using the

Notification of Change to Name and

Address form.

The motorhome must have an annual

service and damp check carried out by

an Elddis approved Retailer / Service

Centre or NCC Approved workshop or

NCC equivalent standard as set out in

this handbook. Original invoices, service

checklists and damp reports must be

retained as proof that the annual services

have been carried out in accordance with

our warranty terms.

Service intervals:

a) In years 1, 2, and 4 through to 9 the

service must be completed no more

than 60 days either side of the

anniversary of the date of purchase.

b) In Years 3 and 10 the service must

be completed no more than 60 days

on or before the anniversary of the

date of purchase and must not

exceed this date.

c) For second owners the service in

years 3 and 6 must be completed no

more than 60 days on or before the

anniversary of the original date of

purchase. This date must not be

exceeded.

d) No service interval should exceed 14

months.

e) Failure to service the vehicle

within the specified time limits will

invalidate your warranty.

We would recommend that you have your

service carried out by an Elddis Approved

Retailer/Service Centre, who are able to

assist you should warranty work be required.

Should you choose to have your service

carried out by a non Elddis Approved agent,

an additional charge may be payable by the

customer to cover the second inspection.

The motorhome must be made available

for repair within 6 weeks of the date of

inspection for the purpose of carrying out

the repair work.

Elddis reserves the right to inspect the

vehicle before work commences. Failure

to do this may invalidate your claim.

Warranty work may only be undertaken

by an Elddis Approved Retailer/Service

Centre.

Elddis will pay the costs of remedial work

to the repairer, only after approved work

has been carried out. The cost of

transporting, towing or moving the

motorhome by any means to or from the

place of repair is the responsibility of the

owner.

The Policy is not retrospective and is

applicable to 2012 model year

motorhomes onwards.

13-3

WARRANTY

No liability will be accepted for any

consequential loss, damage, costs,

expenses or other claims for

compensation arising which were not

reasonably foreseeable by both parties

when the motorhome was originally

purchased.

No alteration may be made to the original

construction.

In the event of a dispute an arbitrator

may be appointed, this is a discretionary

service offered by us as appropriate.

Should we deem it necessary to appoint

an independent arbitrator, you may be

required to pay a 250 deposit in

advance of the inspection. If the arbitrator

finds in favour of the customer then the

deposit will be returned, otherwise the

customer will lose their deposit.

Elddis reserve the right to inspect the

motorhome at any time.

Mains electrics

It is recommended that you have your mains

electrics system inspected by a NICEIC

approved contractor every 3 years.

Transfer of ownership

If you purchase this vehicle as a used vehicle

it may be possible to transfer the unexpired

term of the warranty cover (up to a maximum

of six years commencing at the original date

of purchase from the first owner) and is as

follows:

1. Three year manufacturers warranty

2. A maximum of six years body integrity

warranty

The warranty is subject to the usual terms

and conditions set out in the handbook and

is only transferable on payment of a 50

administration fee. Full documentary

evidence that the motorhome has been

serviced annually should be provided at the

time of transfer, in accordance with the terms

and conditions of the warranty stated in the

handbook. Transfer of ownership must be

completed within three months of change of

legal ownership. Please complete the

Notification of Change of Ownership form in

your handbook. Failure to do this will negate

the remaining warranty.

This warranty does not affect the purchasers

statutory rights. The warranty shall be

governed and construed in accordance with

the laws of England and the parties

irrevocably submit to the exclusive

jurisdiction of the courts of England.

For second owners the service in years 3 and

6 must be completed on or up to 60 days

before the anniversary of the first owners

date of purchase and must not exceed this

date.

NON WARRANTY REPAIRS

Should you require any replacement parts for

your motorhome it is necessary that you

contact the Retailer from whom you

purchased the motorhome or any Elddis

approved Service Centre and give the

following information, which will help in

identifying the required component:

(i) Model and make of motorhome

(ii) VIN number

(iii) Description of required part

(iv) Photograph, size or diagram of required

part

Please note: All parts must be ordered and

supplied through an approved Retailer or

Service Centre.

REMEDIAL WORK

Elddis, together with its suppliers is

continually undertaking extensive research

into testing, remedial work procedures and

materials such as structural bonding

adhesives, gaskets and tapes. Therefore, if

for any reason your new motorhome is

damaged or requires remedial work then we

would recommend an approved Elddis

Retailer or Service Centre should undertake

such work.

All such work must be undertaken using only

approved Elddis genuine parts,

recommended structural bonding adhesive

and following Elddis procedures. Elddis will

also undertake to supply certain specialist

repairers with the necessary spare parts. In

this case, your selected repairer must contact

the PARTS DEPARTMENT with all enquiries.

Base vehicle warranty - Please refer to

base vehicle handbook and/or website.

13-4

WARRANTY

14-1

MOTORHOME CONSTRUCTION

MOTORHOME

CONSTRUCTION - MAIN

COMPONENTS

The following is a brief description of the

main components used in your motorhome.

More comprehensive descriptions can be

found in the equipment manufacturers

literature held in the Owners Information

Pack.

SOLID CONSTRUCTION BODY SHELL

Elddis Motorhome Bodies are constructed

from the highest quality materials. The fully

insulated floor is a constructed timber frame

with plywood internal floor and a GRP

underskin for added water resistance and

insulation laminated together for strength.

The walls comprise an insulated foam

sandwich having pre-coated aluminium

exterior surface or GRP and vinyl coated

plywood internal finish. Wooden framing is

positioned within the sandwich to add

strength. The latest technology is used to

produce the extremely well insulated and

robust, yet lightweight sections.

WINDOWS

Windows are all of a double glazed acrylic

construction and the door frames are

extruded aluminium.

INSULATION

Elddis motorhomes are built to comply with

grade 3 thermal insulation in accordance with

the European Standard BSEN 1645 part 1.

This states that an average temperature

difference of at least 35C between the inside

and outside temperatures should be

achieved when the outside temperature is

-15C and an internal temperature of 20C.

14-2

MOTORHOME CONSTRUCTION

15-1

ELECTRICAL DRAWINGS

ELECTRICAL DRAWINGS

ENCORE

15-2

ELECTRICAL DRAWINGS

16-1

GENERAL QUESTIONS

GENERAL QUESTIONS

Q: Where Can I Obtain Your Latest

Brochure?

A: Our latest brochures are available from

Approved Retailers or can be viewed and

printed from our website www.elddis.co.uk. A

request form can also be completed should

you wish to receive a printed copy of our latest

brochures.

Q: Why Is the Handbook Not Specific To My

Model?

A: Many of the components used in the

manufacture of our motorhomes are identical

throughout our model ranges, so we produce a

generic handbook, which covers all models

manufactured within a range for that season. If

the literature supplied with your motorhome

does not answer your question then please

contact your Retailer for further assistance.

Q. I Require Technical Or Other Information,

Who Can Help Me?

A. The majority of information you require is

available through your Elddis Retailer.

Q - Can You Tell Me The Second Hand Price

Of My Motorhome?

A - As a manufacturer we are not involved in

the second hand market. You should contact a

Retailer. They should be able to give some

indication of market value.

Q: Can I Fit A Bicycle Rack/Top Box/Air

Conditioning To My motorhome?

A: It may be possible to fit accessories to your

motorhome but this will depend upon the

internal construction of the roof/walls and

whether they can support the weight of the

accessory. If it is possible your Retailer will be

able to advise you, (or alternatively they will

obtain confirmation and a drawing where

necessary, from Elddis). Please note that

weight of any accessories will reduce your

User Payload allowance.

Q: My Interior Lights Are Not Working, What

Do I Do?

A: It is possible that all of the 230V mains

electrical equipment may not be operated

simultaneously. Check fuses, battery

connections and power supply (master light

switch). Refer to your Retailer for further

assistance.

PLEASE NOTE: The internal lights in your

motorhome will not operate whilst the

motorhome engine is running.

Q: Where Can I Get Spare Parts For My

Motorhome?

A: Retailers and service centre will be able to

source most parts you require. For details of

your nearest Elddis Retailer please refer to

our Find A Retailer section on our website, or

call 0371 964 2113 for assistance.

Q. How Many Years Will Spare Parts Be

Available For My Motorhome?

A. Elddis will endeavour to supply spare parts

for a motorhome, for at least 8 years from

new.

Q. Why Dont You Stock Parts At The

Elddis Factory?

A. Due to the volume of models we produce it

is not possible for us to maintain stock levels

of every individual component used in our

manufacturing process. We do stock

commonly requested items, but some items

must be made to order

Q. What If The Parts Are No Longer

Available?

A. Where an original part is no longer

available, whenever possible we will suggest

a suitable alternative if it is available.

Q: Who Can Service My Motorhome

Habitation?

A: Your supplying Retailer is obliged to

undertake your warranty work. However, any

Elddis Approved / Service Centre can

undertake the work, but this is at their

discretion. We will also accept services

completed by a NCC approved company, but

they will not be able to undertake warranty

work if they are not approved by Elddis.

Q. I Am Having Trouble Booking My

Motorhome in For Its Service, In Line With

The Requirements. What Timescale Is

Acceptable?

A. Please refer to the warranty section for the

terms and conditions of servicing. We would

recommend that you plan your services in

advance in order to meet the requirements.

16-2

GENERAL QUESTIONS

Q. I Have A Problem With My motorhome,

Who Can Help Me?

A. We would always recommend that you

contact your supplying Retailer. Your local

Elddis Approved / Service Centre, NCC

Approved Workshop or NCC equivalent

standard as set out in this handbook may be

able to assist. An inspection can then take

place and the necessary course of action

agreed.

Q. I Am Unhappy With The Service I Have

Received From My Retailer/Service

Centre, Where Do I Go From Here?

A. We would recommend that you write to

your Retailer/Service Centre, detailing your

problems and requirements, requesting a

response explaining how they will resolve

your complaint. A copy of your letter can also

be forwarded to Elddis Customer Care

Department, quoting the serial number of

your motorhome and the name of the

Retailer/Service Centre. Please be assured

that we will assist your Retailer/Service

Centre in resolving any problems.

Q. Where can I obtain a Certificate of

Conformity for my product?

A. Original certificate of conformity are

supplied with the product, duplicates are

chargeable and can be requested from our

customer care team. We endeavour to

provide a duplicate certificate of conformity

for any product manufactured from the year

2000 onwards.

If you have a product manufactured prior to

the year 2000, we are no longer able to

supply a duplicate certificate of conformity.

Additionally, due to the age of your vehicle

we are unable to account for any

modifications made following the initial

purchase. If you are looking to export the

vehicle, we recommend the vehicle is taken

for an individual vehicle approval (IVA) or

similar in the country of intended registration.

17-1

GLOSSARY

GLOSSARY

ABS - plastic

Acrylonitrile Butadiene Styrene Plastic the

material used for most of the large plastic

components within your motorhome.

Actual Laden Weight

This is the total weight of the motorhome

when loaded ready for use by the end user.

Aquaroll

Brand name used generically for a water

container that rolls so you dont need to lift it.

Battery Charger

This is required to keep a leisure battery

charged. All motorhomes include a charging

facility that operates via the mains hook-up.

Berth(s)

Sleeping place - Refers to the number of

people a motorhome can accommodate for

sleeping.

Blown Air Heating

A method of heating the living quarters of a

motorhome by use of a fan pushing air out

through a number of outlets.

Bunk Bed

This is a sleeping place, usually higher up

than a conventional bed. Often (but not

always) this can be folded or removed to

provide additional living space.

Propane

Is a form of Liquefied Petroleum Gas (LPG)

that normally comes in red cylinders. This

type of gas is most commonly used in the

UK.

Campingaz

This is the trade name of Butane gas.

Cassette Blind

This is a roller blind that is fitted as part of the

window assembly, often along with a

flyscreen, thus giving a neat installation.

Cassette Toilet

A form of chemical toilet found in modern

motorhomes, where the waste holding tank

can be accessed and emptied from outside.

Control Panel

Used as the description for the panel of

electrical switches and gauges governing

12V and mains electricity systems.

Dinette

This is a popular style of seating

arrangement where two seats or settees face

each other across a table.

Earth Leakage Circuit Breaker (ELCB)

ELCB Earth leakage circuit breaker - see

residual current device (RCD)

End Kitchen

A common term used to describe floor plans

that put the kitchen across the rear, usually

adjacent to a motorhome door on one side

and washroom on the other.

Essential Habitation Equipment

Those items and fluids required for the safe

and proper functioning of the equipment for

habitation as defined by the manufacturer of

the motorhome. This includes items such as

the leisure battery and gas cylinders, plus

water contained in the water heater etc.

Flyscreens

Mesh fittings for windows doors and roof

vents, to keep out insects etc.

Free-Standing Table

This is a table that, because of its leg design,

can be used inside or outside.

Full Service Pitch

This is a pitch that has individual provision for

fresh water supply and waste water disposal,

in addition to mains electricity and in some

cases TV aerial connection.

Gas Cylinder

This is a portable, pressurised container for

the storage of LPG.

Gas Cylinder Locker

Is the compartment on the motorhome for the

storage of gas cylinders.

Gas Drop out Holes

These are not part of the ventilation. LPG is

heavier than air, so holes through the floor

below gaspowered appliances allow any

leakage of gas to exit the habitation area.

17-2

GLOSSARY

Grey Water

This is the waste water from sink/shower.

Gross Vehicle Weight (GVW)

This is the weight of the vehicle laden to its

maximum, as defined by the manufacturer.

See also MTPLM.

GRP

Is Glass-reinforced plastic, but more

commonly known as glass fibre (not fibre

glass, which is a trade name

Handbook

This is an owners manual, a guide to the

workings of your motorhome.

Hardstanding

This is a pitch which has a hard surface

made of gravel, asphalt, concrete etc,

instead of grass.

Hook-Up

This is a facility on a pitch for connection to

mains electricity.

Ingress

Usually meaning water ingress, a possible

problem where water seeps in at the joins,

usually as a result of worn sealant.

Jack

This is a device for raising the vehicle so that

a wheel can be changed.

Kerb Weight

This is the empty weight of a motor vehicle

as defined by the manufacturer.

Layout

This is the Interior design and details where

furniture units are placed in relation to each

other.

Leisure Battery

This supplies the power for the motorhome

electrical systems and is sometimes called

an auxiliary battery.

Levelling

The process of ensuring that a motorhome is

level when sited on a pitch. It is important for

comfort and also to ensure the correct

functioning of the fridge and water systems.

LPG

Liquid Petroleum Gas, i.e. butane or

propane.

L-Shaped

This is a term where the seating area of a

motorhome is indeed Lshaped.

Mains Hook-Up

This is a site facility where you can plug into

a mains electricity supply.

Maximum User Payload

This is the maximum payload available for

the user including essential habitational

equipment.

MIRO - Mass In Running Order

Weight of the motorhome equipped to the

manufacturers standard specification.

Therefore the condition in which it leaves the

factory. Note that this does not include any

part of the user payload, including the

essential habitation equipment.

MTPLM - Maximum Technically

Permissible Laden Mass

The technical maximum permissible laden

weight of the motorhome, this must not be

exceeded.

NCC (National Caravan Council)

The only trade association representing

manufacturers, retailers and suppliers within

the motorhome industry.

Optional Equipment Payload

The payload provided by Elddis for any

factory fitted options that may be available.

Owners Club

This is a group of people who usually own

the same brand of motorhome and enjoy

meeting up for rallies.

Payload

The amount you can put into a motorhome.

Specifically the difference between the

Maximum Technical Permissible Laden Mass

(MTPLM) and the Mass In Running Order

(MIRO).

PDI

This is an inspection undertaken by the

Retailer prior to handover to the customer.

17-3

GLOSSARY

Pitch

A designated area of a motorhome site

allocated for the use of one outfit. Most sites

will be arranged with defined pitches.

Propane

Gas used in colder conditions and is usually

supplied in red cylinders.

RCD

This is a residual current device and is part of

the electrical system that will trip if there is

an electrical fault.

Gas Regulator

Safety device fitted between the gas cylinder

and the gas system of a motorhome, which

controls the pressure of gas being released

from the cylinder.

Road Lights

The external lights used while the vehicle is

traveling.

Roof Lights - See Roof Vent.

Roof Vent

Is an opening unit in the ceiling that lets in

ventilation and light, these vary in size, but

the best ones will have integral blinds and

flyscreens and are also called rooflights.

Semi-Rigid Pipe work

Is water pipes made of a semi rigid plastic

and are infinitely preferable to cheaper

convoluted piping which can act as a trap for

germs and smells.

Slats

Sometimes used for beds and can improve

ventilation to mattress cushions.

Space Heater

This is a type of heating equipment for the

living quarters. Modern units fitted offer gas

and mains-operation.

Speed Rating

This is the maximum speed at which a tyre

may be used, as marked on its sidewall.

SMMT

Society of Motor Manufacturers and Traders.

Torque Wrench

A form of spanner used to set nuts and bolts

to a specified degree of tightness. It is

recommended for adjustment of wheel fixings

on motorhomes.

User Payload

The weight of all items carried in the

motorhome.

U-Shaped Settee

Usually a reference to seating that literally is

U shaped.

Vehicle Kerb weight

The weight of the tow car often indicated in

the manufacturers specifications.

VIN - Vehicle Identification Number

This is a unique serial identification number

for a vehicle. All cars and motorhomes

should carry a VIN. Motorhomes are not

obliged to, but most of those sold in recent

years in the UK do.

Warranty

Are the terms and conditions that spell out

your rights with regard to servicing, repair or

replacement of parts as provided by the

manufacturer.

Wild Camping

Term used for staying overnight away from a

site. Illegal in many countries, but permission

may be granted by individual landowners.

17-4

GLOSSARY

18-1

SERVICE DOCUMENTS

In order to ensure your warranty remains valid an annual service must be carried out in

accordance with the requirements of this handbook. You are responsible for any charges

incurred for the service of your vehicle. If the annual service is performed by an authorised

Elddis Approved Retailer / Service Centre or NCC Approved Workshop then Erwin Hymer Group

UK Limited deems that the service has been performed correctly.

You may choose to have your annual service performed by an unauthorised repairer / service

centre and if you do it will be your responsibility to ensure that the service meets our

requirements.

We will ask you to provide a copy of the following documentation:

Damp report

Annual Habitation Service check list (to the minimum standard set out in this handbook)

Invoice / dated service stamp

If the Annual Service has not been performed in accordance with the requirements in this

handbook your warranty will be invalidated, however this will not affect your legal or statutory

rights as a customer.

Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work.

Minimum service requirements

The service must be undertaken by suitably qualified personnel.

A full damp test check should be undertaken and damp readings recorded.

A service check must be performed to the minimum standards set out below.

MOTORHOME HABITATION ANNUAL SERVICE RECORD

Item Condition

Check the leisure battery is being charged from both the engine when

running, or with a multi-tester (caravans) and the mains charger

Leisure Battery (if fitted) - check condition of the battery & its compartment

Interior lighting & equipment - check operation and fuse rating

Awning light - check operation

Wiring earths - check for defects on all ELV circuits (Visual)

LV inlet plug & extension lead check condition & resistance across pins

Earth Bonding - visual inspection

ELECTRICAL SYSTEMS

Annual Habitation Service check list

Item Condition

Under slung tanks and pipes - check condition and security

Body Attachment - check security of body to the chassis

UNDERBODY

18-2

SERVICE DOCUMENTS

Item Condition

RCD unit - check operation of RCD test button and operations of MCBs

230V appliances - check operation

3 pin plug - check condition

ELECTRICAL SYSTEMS (continued)

Item Condition

Regulator and gas hose - check age performance and security

Perform a gas pressure check

LPG Tank (if fitted) - check security

Flame failure devices - check operation

Gas cylinder - check security

Gas dispersal holes - check they are clear from obstructions.

GAS SYSTEMS

Item Condition

Fridge - check operation from 12V, 230V & gas

Hob - check operation

Oven - check operation

Grill and fan - check operation

Water boiler Check operation

Heater - check operation and top up header tank with anti-freeze

(where applicable), bleed as necessary

APPLIANCES (check gas and electric operation)

Item Condition

Water pump & pressure switch - check operation

Taps and pipes - check operation

Water filter housing - check for leaks & replace filter

where necessary

Water system - check for leaks

Water Tanks (if fitted) - check security of all water tanks including

underslung tanks.

Toilet - check security, operation of flush pump and free from obstructions.

Drain down the system when checks are complete.

WATER SYSTEM

18-3

SERVICE DOCUMENTS

Item Condition

Rooflights - check all are free from obstructions, cracks and have a free

air flow

Floor vents - remove protective cover and check they are clear from

obstruction then refit covers

VENTILATION

Item Condition

Smoke and carbon dioxide detectors - check for operation via the test

buttons fitted, check battery condition.

Fire Extinguisher (if fitted) - check it is still within date

Fire Blanket (if fitted) - check it is still within date

Habitation door operation

FIRE & SAFETY

Item Condition

Doors and windows - check all catches are present and operating correctly.

Blinds and flyscreens - check condition and operation

Roof - check condition of roof.

Cab seats - check condition of the seats and seats belts

Floor - check condition of floor

Furniture - check condition of the furniture

Damp Test - undertake a damp test and record all readings taken.

Lubricate all locks

BODYWORK

18-4

SERVICE DOCUMENTS

ANNUAL HABITATION SERVICE RECORDS

1st SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

2nd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

3rd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

4th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

ANNUAL SERVICE RECORD

MOTORHOME MODEL .........................................................................................................

VEHICLE IDENTIFICATION NUMBER ..................................................YEAR .....................

5th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

6th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18-5

SERVICE DOCUMENTS

7th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

9th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

11th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

8th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

10th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

12th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

13th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

14th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18-6

SERVICE DOCUMENTS

15th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

17th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

19th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

16th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

20th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

21th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

22th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

19-1

CHANGE OF OWNERSHIP

NOTIFICATION OF CHANGE OF OWNERSHIP

If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of

the warranty cover (up to a maximum of six years commencing at the original date of purchase

from new). Please refer to the warranty section of the handbook for terms and conditions.

Please complete the attached form and post it to us along with the following information:

A copy of the V5 registration form

A copy of the habitation service handbook displaying a complete and up to date service

history, including service checklist and damp report.

A cheque for 50 made payable to Erwin Hymer Group UK Limited.

Transfer of ownership must be made within the first three months of any change of legal

ownership in order for the warranty cover to remain valid.

Erwin Hymer Group UK Limited Customer Care

Delves lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

This form is also available for you to print from our web site.

NOTIFICATION OF CHANGE OF OWNERSHIP

Previous owner details (if known):

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New owner details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Details of Motorhome:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

* In order for you warranty to remain valid, your motorhome must have been serviced annually by an Approved

Retailer / Service Centre, NCC Approved Workshop or NCC equivalent standard as set out in this handbook.

If you do not want to receive information about products and services from Elddis, please tick.

.......................................................................................................................................................

19-2

CHANGE OF OWNERSHIP

20-1

CHANGE OF ADDRESS

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

In order that we can provide you with the very best level of service we ask that you keep us

informed of any changes to your contact details.

Should your details change please complete the online form on our website, in our Customers

section. Alternatively, please complete the attached form and post to us:

Erwin Hymer Group UK Limited Customer Care

Delves Lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

Previous details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Email: .............................................................................................................................................

Details of your Motorhome:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

If you do not want to receive information about products and services from Elddis, please tick.

.......................................................................................................................................................

20-2

CHANGE OF ADDRESS

21-1

INDEX

A

Alarm system ........................... 10-1

Automatic Charging System....... 8-2

B

Battery Installation...................... 8-1

Battery Maintenance ........ 8-1, 12-1

Bed make up ............................ 9-45

Bicycle racks .............................. 3-2

Bulb Ratings ............................... 8-3

C

Caravan Construction -

Main Components

Windows ............................... 14-1

Care of your Motorhome .......... 11-1

Charging System........................ 8-2

Code of Practice

Remedial Work ..................... 13-3

D

Door operation ........................... 9-1

Doors........................................ 9-35

E

Electrical System........................ 8-1

Electricity .................................... 6-1

12v Systems ........................... 6-1

Connecting To Mains Supply .. 6-1

Disconnecting Mains Supply .. 6-2

Generator/Charger ................. 6-1

Mains Supply .......................... 6-1

Overseas Electrical

Connection .......................... 6-2

Power Supply Charger ........... 6-1

Entertainment System .............. 9-41

INDEX

G

Gas............................................. 6-3

Connection ............................. 6-3

Hoses ..................................... 6-5

Regulator ................................ 6-3

Gas Regulator ............................ 6-4

Gas Safety Advice ...................... 7-1

Generators / Charger ................. 8-1

Glossary ................................... 17-1

H

Heating System

Alde ...................................... 9-13

I

Insulation .................................. 14-1

L

Levelling ..................................... 5-1

Loading ...................................... 3-1

M

Mains Unit .................................. 8-1

Motorhome Construction -

Main Components

Solid Construction

Body Shell ......................... 14-1

N

Notification of Change of

Ownership ......................... 19-1

Notification of Change to

name and address ............ 20-1

R

RCD ........................................... 8-2

Refrigerator .............................. 9-11

Rooflights ................................. 9-33

21-2

INDEX

Designed and Printed by Preset Graphics Ltd. Tel: 01332 549278. (MY2022. Ref: 21814)

S

Safety, general ........................... 2-1

Security .................................... 10-1

Service records ........................ 18-4

Site Regulations ......................... 5-1

Storage

Long Term & Winter .............. 12-1

T

Taps.......................................... 9-34

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Manualsnet FAQs

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