Denon Heos Subwoofer Owner's Manual PDF

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WIRELESS SUBWOOFER

Owners Manual HEOS Subwoofer

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Contents Setup Use Troubleshooting Status LED Appendix

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Introduction 4 Before your begin 5

System requirements 5 Network requirements 5 Hardware Requirements 6 Controller requirements 7

Getting to know your HEOS Subwoofer 8 Front panel 10 Controls 11 Back panel 12

Placing your HEOS Subwoofer 13 Powering your HEOS Subwoofer 14 Getting the HEOS app 15

Setting up your first HEOS Subwoofer 16 Adding more HEOS devices 17

Adding wired HEOS devices 17 Adding wireless HEOS devices 17

Connecting devices 18 Pairing a HEOS Subwoofer to a HEOS device 18

Pairing HEOS subwoofer to HEOS AVR or HEOS Bar 18 Pairing HEOS Subwoofer to other HEOS device 19

Unpairing the HEOS Subwoofer 20

Making adjustments 21 Adjusting the Level 21 Adjusting the Low Pass Filter 21 Adjusting the Phase 22 Adjusting the status light brightness 22

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Updating your system 23 Advanced features 24

Wireless performance 24 Power management 25

Power modes 25 Quick Start Mode 25 Deep Standby 25 Off 25

Basic troubleshooting 26 My HEOS device wont connect to my network using the audio cable 26 My HEOS device turns off and the status LED flashes in red 26 Connecting to a WPS network 27 Resetting your HEOS device 27 Restoring the HEOS device to factory defaults 28 Contact Denon 29

Status LED table 30 Supported file types and codecs 36

Specifications 37 Information 39

Trademarks 39

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Thank you for purchasing this HEOS product. To ensure proper operation, please read this owners manual carefully before using the product.

NOTE 0 THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit http://www.HEOSbyDenon.com

Introduction The HEOS Subwoofer is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home. By utilizing your existing home network and the HEOS app on your iOS or Android device, you can explore, browse, and play music from your own music library or from many online streaming music services. 0 True multi-room audio - play different songs in different rooms or the same song in every room 0 Utilizes your existing home wireless network for quick and easy setup 0 Industry leading microsecond audio synchronization between HEOS device 0 Legendary Denon audio quality 0 If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

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Please continue reading this Owners Manual for more detailed information about the features and benefits of your HEOS Subwoofer.

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Before your begin NOTE

0 If you have already installed at least one HEOS device, please skip to the section Adding more HEOS devices (v p. 17).

System requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

o Network requirements Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home. High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

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o Hardware Requirements Use the HEOS Subwoofer together with existing HEOS devices. [Example]

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HEOS AVR HEOS Bar HEOS Amp HEOS speaker

NOTE 0 HEOS Subwoofer can not be used by itself.

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o Controller requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements:

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iOS Minimum Requirements 0 iOS version 8.0 or later 0 iPhone 4S or newer 0 iPad 2 or newer 0 iPod touch (5th generation) or newer

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Android Minimum Requirements 0 Android OS version 4.0 or later 0 All resolutions

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Getting to know your HEOS Subwoofer Unpack your HEOS Subwoofer from the box and verify that the following items are included:

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QUICK STRT GUIDE

HEOS Subwoofer Quick Start Guide Thank you note (North America model only)

Warranty (North America model only)

Extended Protection Plan (North America model only) Safety instructions

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Power cord 1/8 inch (3.5 mm) setup cable Ethernet cable

Feet

NOTE 0 Please use the power cord included in the box for your device.

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o Front panel

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q

A Status LED Please refer to the Status LED table for LED color and state meaning. (v p. 30)

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o Controls

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wq

A Volume up/down buttons (+, ) Adjusts the HEOS devices volume level up or down.

B Mute button (:) Mutes or unmutes the HEOS devices volume.

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o Back panel

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AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

w eq

r t y u

A AUX jack (AUX IN) Used to add the HEOS device to your wireless network. (v p. 16)

B USB port Used to connect USB storage devices.

C NETWORK connector Used to connect this unit to a wired Ethernet network. (v p. 16)

D RESET button Various settings are reset to the factory default values. (v p. 27)

E AC inlet (AC IN) Used to connect the power cord. (v p. 14)

F CONNECT button Used for Wi-Fi setup.

G Connect in status LED Indicates the status of this unit. (v p. 30)

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Placing your HEOS Subwoofer The HEOS Subwoofer is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Subwoofer in a convenient location near the speakers you are connecting it to. 0 The HEOS Subwoofer must be within range of your wireless network.

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0 Attach the included feet to the four corners of the HEOS Subwoofers side if you are placing it on horizontally.

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Powering your HEOS Subwoofer Connect the power cord included in the box to the back of the HEOS Subwoofer and the plug to a wall outlet.

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AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

for North America (AC 120 V, 60 Hz)

for Europe (AC 220 - 240 V, 50/60 Hz)

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Getting the HEOS app The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store, Google Play store or Amazon for HEOS.

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For the purpose of improvement, the specifications and design are subject to change without notice.

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Setting up your first HEOS Subwoofer Once you have placed your HEOS Subwoofer in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Subwoofer for music playback. This involves following a few simple steps to get the HEOS Subwoofer connected to your existing home network:

Caution 0 DO NOT connect the Ethernet cable if you are connecting your HEOS Subwoofer to a wireless network. If you are connecting the HEOS Subwoofer to a

wired network, use an Ethernet cable to connect the HEOS Subwoofer to your network or router.

1 Make sure your mobile device is connected to your wireless network (the same network you want your HEOS Subwoofer connected to). You can check this in the Settings - Wi-Fi menu of your iOS or Android device.

NOTE 0 If your wireless network is secure, make sure you know the password to join

your network.

2 Make sure you have the included 1/8 inch (3.5 mm) setup cable handy.

3 Launch the HEOS app on your mobile device.

4 Tap the Setup Now button at the top of the screen.

5 Follow the instructions to add the HEOS Subwoofer to your wireless network. The Wi-Fi settings from your mobile device will be copied to the HEOS Subwoofer via the audio cable.

NOTE 0 If you have any problems connecting your HEOS device, jump to the

Troubleshooting section. (v p. 26)

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Adding more HEOS devices The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.

Adding wired HEOS devices Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in the Rooms screen. At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.

0 Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended). 0 Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.

Adding wireless HEOS devices You can add additional wireless HEOS devices to your HEOS system by selecting Add Device from the HEOS apps settings menu and follow the instructions:

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1 2 Add Device

SettingsMusic

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Connecting devices Pairing a HEOS Subwoofer to a HEOS device

The HEOS Subwoofer needs to be paired with another HEOS device. o Pairing HEOS subwoofer to HEOS AVR orHEOS Bar

1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.

2 Select the HEOS AVR or HEOS Bar from "My Devices".

3 Select Setup Assistant and add the HEOS Subwoofer. Follow the instructions in the menu to complete the setup.

NOTE 0 A HEOS Subwoofer can not playback any audio unless it is paired with some other

HEOS device. 0 A HEOS Subwoofer needs to connect your wireless network before pairing.

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HEOS 3 Left

HEOS 3 Right

HEOS Link

HEOS AVR

HEOS Bar

HEOS Subwoofer

Speakers

Links

AVRs

Soundbars

Subwoofers

My Devices

HEOS Bar

xxxxxxxx

Normal

On Table

Name

Network

EQ

Quality

Status Light

Setup Assistant

Placement

TV Input

HEOS Bar

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o Pairing HEOS Subwoofer to other HEOSdevice 1 Select the currently unpaired HEOS Subwoofer.

2 Select the HEOS device to be paired. The HEOS Subwoofer will be grouped together with it and will play the deep bass of the added HEOS device.

The following HEOS devices can be connected like this 0 HEOS Amp 0 HEOS Link 0 HEOS speaker

NOTE 0 A HEOS Subwoofer can not playback any audio unless it is paired with some other

HEOS device. 0 A HEOS Subwoofer needs to connect your wireless network before pairing.

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HEOS 1 + HEOS 1

HEOS Amp

Next

Select a HEOS device to pair your HEOS Subwoofer with:

Song Name 2

Song Name 1 HEOS 1 + HEOS 1

HEOS Amp

not paired-tap to conigure HEOS Subwoofer

Drag one room into another to group them

Rooms

Now PlayingMusicRooms

Pair Subwoofer

HEOS Subwoofer

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Unpairing the HEOS Subwoofer 1 Tap the pencil e icon in the upper right corner of the

"Rooms" menu.

2 Tap the HEOS device from which to unpair the HEOS Subwoofer.

3 Select "Disconnect Wireless Subwoofers"

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HDMI InMusicHEOS Bar

HEOS Bar

Drag one room into another to group them

HEOS AVR

Rooms

HEOS 3 Left

HEOS 3 Right

HEOS Link Disconnect Wireless Subwoofers

Name HEOS Bar

Edit Group

Disconnect Wireless Surrounds

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Making adjustments You can adjust specific settings for each of your HEOS device in your system:

1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.

2 Select My Devices to display a list of your HEOS devices.

3 Select the HEOS device you want to adjust.

Adjusting the Level 1 Select Level.

2 Adjust the level up or down to compensate for the subwoofer output level.

0 You can also configure settings by tapping S in the Now Playing screen.

Adjusting the Low Pass Filter 1 Select Low Pass Filter.

2 Set the frequency cutoff point.

Optimized (recommended)

Select when using with HEOS speakers. Optimized values are set to each of the speakers.

40Hz - 250Hz (for experts)

When using with other speakers, configure settings that match the characteristics of the combined speakers.

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Adjusting the Phase 1 Select Phase.

2 Select Normal (default) or 180.

0 For normal configuration, use Normal. 0 The bass volume may increase when switched to 180 due to the installation

location of the Subwoofer.

Adjusting the status light brightness 1 Select Status Light.

2 Adjust the brightness up or down or set the slider to the OFF position to completely disable the status light.

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Updating your system HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App.

1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.

2 Select Software Update.

n Check for Update Follow the instructions on screen to install any available updates to your HEOS system.

n Auto-Update ON (Default):

Valid updates are performed automatically.

OFF: You will be notified of valid updates on the HEOS app.

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Advanced features There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps:

1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.

2 Select Advanced Settings to display a list the available settings.

Wireless performance You can check the wireless connection status of your HEOS device.

n Quality Excellent / Good / Poor

NOTE 0 If the quality level of your HEOS device is Poor, make sure your HEOS devices

are not located near other electronic devices that could interfere with its wireless connectivity (like microwave ovens, cordless phones, TVs, etc)

n Signal Excellent / Good / Poor

NOTE 0 If the signal level of your HEOS device is Poor, make sure your HEOS devices

are within range of your wireless network.

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Power management Power modes o Quick Start Mode

To save power, the device will automatically enter Quick Start Mode whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music. The status LED dims when the mode is switched to Quick Start Mode.

o Deep Standby The device also has the ability to automatically enter Deep Standby whenever the wired and wireless network connections are removed for more than 60 minutes in Quick Start Mode. Status LED will turn off during Deep Standby. To wake a HEOS device from Deep Standby, you must press the volume or mute buttons which will immediately turn on the front panel LED.

NOTE 0 Please note that the HEOS cannot be operated as intended when in Deep

Standby as there is no network connection.

0 You also press the 1/3 button for 5 seconds, the device enters the Deep Standby.

o Off To completely turn off the power to the device you must remove the mains plug from the power outlet.

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Basic troubleshooting My HEOS device wont connect to my network using the audio cable

Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your device. 16 0 Alternatively, you can connect your device to your network router using the included Ethernet cable. Once connected via

Ethernet, the HEOS App should recognize the device and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.

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My HEOS device turns off and the status LED flashes in red Solution Refer to Page

0 The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about an hour until this device cools down sufficiently, and then turn the power on again.

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Connecting to a WPS network Solution Refer to Page

0 If your wireless router support WPS (Wi-Fi Protected Setup) your HEOS wireless device can optionally connect to your network using the Push Button method by following these steps:

Wi-Fi Protected Setup is trademarks of Wi-Fi Alliance. 1. Press the WPS button on your router. 2. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds. 3. The LED on the front of the device will flash green for several seconds as it connects to your WPS router. 4. When the connection is complete, the LED on the front of the device will turn solid blue.

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Resetting your HEOS device Solution Refer to Page

0 Resetting your HEOS device will clear out the wireless network info, EQ, and name but retain its current software. You will have to use Settings - Add Device to reconnect the HEOS device to your home network before it can be used. To reset your HEOS device, press and hold the RESET buttons located on the back of the HEOS device for 5 seconds until the front LED begins to flash amber.

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Restoring the HEOS device to factory defaults Solution Refer to Page

0 Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory.

Caution 0 All settings will be erased and the software will likely be downgraded! To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Press and hold the RESET button located on the back of the HEOS device, reconnect the power cable, and hold it in until the front LED begins to flash amber.

* For further information, please visit http://www.HEOSbyDenon.com

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Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.com/LiveChat Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit http://www.HEOSbyDenon.com

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Status LED table Device Operation Description Front LED Action Rear LED Action

Off No AC power or Deep Standby .

(off) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Plug in Booting .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

On Ready-Configured and connected to your network .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

On Not Connected to your network .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Change Network Connecting to your network .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

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Device Operation Description Front LED Action Rear LED Action

Setup

Not connected .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Connect button was pressed .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(blink)

Cable connection is OK .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Connecting to your network .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

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Device Operation Description Front LED Action Rear LED Action

Setup

Configured and connected to your network .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Error .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Update

Updating .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(blink)

Rebooting .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Ready-Configured and connected to your network .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

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Device Operation Description Front LED Action Rear LED Action

Reset

Soft reset - Clear user settings .

(fast blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Hard reset - Factory restore .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Rebooting .

(blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Ready-Not Configured .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

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Device Operation Description Front LED Action Rear LED Action

Errors

Firmware Error .

(slow blink (NOT fade)) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Hardware Error .

(fast blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Network Error .

(solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

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Device Operation Description Front LED Action Rear LED Action

WPS

a WPS session is active .

(fast blink) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(fast blink)

WPS connected .

(for 3 sec. solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

WPS time-out .

(for 3 sec. solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(solid)

Power Management

Quick Start Mode .

(dimmed solid) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

Deep Standby .

(off) .

AUX IN 5V/1A---

USB

RESET CONNECT

NETWORK

AC IN

(off)

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Supported file types and codecs Frequency Sample Rate File Extension Codec Bit Rates

32/44.1/48 88.2/96/176.4 192 kHz

16/24 bit wav PCM ---

32 kHz 44.1 kHz 48 kHz

16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps

32 kHz 44.1 kHz 48 kHz

16 bit m4a aac AAC-LC 48 - 320 kbps

32 kHz 44.1 kHz 48 kHz

16 bit wma wma9 CBR CBR:48 - 192 kbps

44.1/48 88.2/96/176.4 192 kHz

16/24 bit flac flac ---

44.1/48 88.2/96/176.4 192 kHz

16/24 bit m4a ALAC ---

2.8/5.6 MHz 1 bit dff dsf

DSDIFF DSF ---

NOTE 0 Files protected by DRM such as Apples Fairplay DRM, are not supported. 0 The ALAC decoder is distributed under the Apache License, Version 2.0 (http://www.apache.org/licenses/LICENSE-2.0)

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Specifications o Wireless LAN section

Network type: Conforming to IEEE 802.11a/b/g/n/ac Used frequency range: 2.4 GHz, 5 GHz

o General Operating temperature: 41 F - 95 F (5 C - 35 C) Power supply: AC 120 V, 60 Hz (for North America)

AC 220 - 240 V, 50/60 Hz (for Europe) Power consumption: 70 W Power consumption in Quick Start Mode: 4.5 W (Wi-Fi)

3.9 W (Ethernet) 4.8 W (USB) 4.5 W (Bluetooth)

Power consumption in Deep Standby Mode: * 0.3 W

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o Dimensions (Unit : in. (mm))

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15 7

/8 (

40 3)

16 (

40 4)

17 3/8 (439)6 7/8 (172)

o Weight : 22 lbs 4 oz (10.1 kg) For the purpose of improvement, the specifications and design are subject to change without notice.

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Information Trademarks

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Google Play and the Google Play logo are trademarks of Google LLC.

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Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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Amazon, Kindle, Echo, Alexa, Dash, Fire and all