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Dell Latitude 5175 2-in-1 Tablet User's Guide PDF
Summary of Content for Dell Latitude 5175 2-in-1 Tablet User's Guide PDF
Latitude 5175/5179 Users Guide
Regulatory Model: T04E Regulatory Type: T04E001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your tablet.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
Updated - 2015 - 11
Rev. A00
Contents
1 Tablet features........................................................ 6
2 Setting up your tablet...............................................10 Charging your tablet.................................................... 10 Turning on your tablet..................................................11 Inserting the micro-SIM card...........................................11 Removing the micro-SIM card..........................................12 Inserting the microSD card.............................................13 Removing the microSD card............................................14 Using the headset....................................................... 14
3 Using your tablet.....................................................16 Turning off your tablet................................................. 16
Using the power button on the Start screen................... 16 Using the power button............................................16
Turning off the screen.................................................. 17 Using the power button on the Start screen................... 17 Using the power button............................................17
Start screen.............................................................. 17 Wi-Fi....................................................................... 18
Turning Wi-Fi on or off............................................ 18 Connecting to a network.......................................... 18
Mobile broadband setting.............................................. 18 Bluetooth................................................................. 18
Turning Bluetooth on or off ...................................... 18 Pairing with Bluetooth-enabled devices........................ 19
Screen orientation.......................................................19 Locking or unlocking the screen orientation................... 19
Adjusting screen brightness............................................19 Auto adjust.......................................................... 20
Synchronizing your tablet.............................................. 20
3
Restoring your operating system...................................... 20 Resetting your tablet.............................................. 21
Gestures...................................................................21
4 Keyboards and Pens................................................. 24 Latitude 11 Slim Keyboard............................................. 24
Connecting your tablet............................................ 24 Disconnecting your tablet......................................... 26 Tilt.................................................................... 27 Dell Active Pen holder............................................. 27
Latitude 11 Keyboard................................................... 28 Features..............................................................28 Connecting your tablet............................................ 29 Disconnecting your tablet......................................... 31 Charging the keyboard.............................................31 Using the mini Active Pen......................................... 33 Charging the mini Active Pen..................................... 34
5 Entering BIOS setup program...................................... 36 With keyboard........................................................... 36 Without keyboard....................................................... 36
6 Specifications.........................................................37
7 Troubleshooting......................................................41 Battery.................................................................... 41 Network................................................................... 42 Touchscreen..............................................................43 Tablet..................................................................... 43 Pen.........................................................................44
8 Getting help ..........................................................45 Self-help resources...................................................... 45
4
9 Contacting Dell....................................................... 46
10 Locating your Service Tag and Express Service Code.......47
5
Tablet features
Feature
1. Power button Press and hold for 2 seconds to turn on the tablet if it is turned off.
Press to turn on if it is in a sleep state.
1
Tablet features 6
Feature
Press to turn off the screen.
NOTE: Press the Power button and Windows button together to access the lock/logout menu.
NOTE: The tablet can be configured to enable beep sound during start up. To enable this feature, enter the BIOS setup program, and under Post Behavior select Enable Sign of Life Indication. For more information, see Entering BIOS setup program.
2. Power and battery-charge status light
Solid white
Power adapter is connected and the tablet is charging.
Amber Tablet is running on battery and the battery has less than 10% charge.
NOTE: If you try turning on the tablet when the battery charge is critically low, the status light blinks amber in sequence of three on/off cycles indicating that the tablet cannot be turned on with this charge level.
Off Power adapter is connected and the battery is fully charged.
Tablet is running on battery and the battery has more than 5% charge.
Tablet is in standby or turned off.
3. Camera-status light Turns on when the camera is in use.
4. Microphone Provides sound input for audio recording, voice calls, and so on.
5. Front camera Allows you to video chat, capture photos, and record videos.
6. Microphone Provides sound input for audio recording, voice calls, and so on.
Tablet features 7
Feature
7. Headset port Connect a headphone, a microphone, or a headphone and microphone combo (headset).
8. Volume-control buttons (2) Press to increase or decrease the volume.
9. Microphone Provides sound input for audio recording, voice calls, and so on.
10. Micro-HDMI port Connect a TV or another HDMI-in enabled device. Provides video and audio output.
11. USB 3.0 port Connect peripherals such as storage devices, printers, and so on.
12. USB 3.0 and power- adapter port (USB-C)
Connect a power adapter to provide power to your tablet and charge the battery. Connect peripherals such as storage devices, printers, displays and so on.
NOTE: Appropriate converters (sold separately) are required to connect standard USB, HDMI and DisplayPort devices.
13. Microphone Provides sound input for audio recording, voice calls, and so on.
14. NFC-sensor area Allows NFC-enabled devices to communicate with your tablet.
Latitude 5175 - optional Latitude 5179 - shipped with the system
15. Fingerprint reader (Latitude 5179 only)
Press your finger on the fingerprint reader to log in to your tablet. The fingerprint reader allows your tablet to recognize your fingerprints as a passcode.
NOTE: You must configure the fingerprint reader to register your finger print and enable access.
16. Smart-card reader (Latitude 5179 only)
Insert your smart card into the reader to log in to your tablet. The smart-card reader is used for user authentication.
17. Docking connector Allows docking to the docking station.
Tablet features 8
Feature
18. Docking pins Allows docking to the keyboard dock.
19. Docking slots (2) Allows docking to the keyboard dock.
20. Service Tag label Provides the Service Tag and Express Service Code needed for contacting Dell.
21. NFC-sensor area (Latitude 5179 only)
Allows NFC-enabled devices to communicate with your tablet.
22. Rear camera Allows you to video chat, capture photos, and record videos.
23. Security-cable slot Connects a security cable to prevent unauthorized movement of your tablet.
24. Micro-SIM card slot Insert a micro-SIM card to connect to a mobile broadband network.
25. MicroSD-card slot Insert a microSD card to expand the storage capacity. Your tablet supports a microSD card with capacity up to 128 GB.
26. Windows button Press to open the Windows Start menu or the Start screen.
Press for quick access to the most recently used app or most recently used screen.
Press Windows + Power button to enable Ctrl +Alt+Del function.
Tablet features 9
Setting up your tablet WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your tablet. For additional best practices information, go to www.dell.com/regulatory_compliance.
Topics:
Charging your tablet
Turning on your tablet
Inserting the micro-SIM card
Removing the micro-SIM card
Inserting the microSD card
Removing the microSD card
Using the headset
Charging your tablet CAUTION: Charge the battery in an ambient temperature of 0C to 35C (32F to 95F).
CAUTION: Use only the supplied power adapter to charge your tablet. Using unauthorized power adapters or cables may severely damage your tablet.
NOTE: The battery may not be fully charged when you unpack your tablet.
1 Connect the power cable into the power adapter.
2 Connect the power adapter to the power-adapter port on the tablet.
3 Connect the power adapter to an electrical outlet and charge the tablet until the battery is fully charged.
2
Setting up your tablet 10
NOTE: A fully discharged battery takes up to 3 hours to fully charge when your tablet is not in use.
Turning on your tablet When you turn on the tablet for the first time, you must finish Windows setup to start using your tablet. For more information, see the Quick Start Guide that shipped with your tablet.
1 Press and hold the power button for 2 seconds to turn on your tablet.
The lock screen is displayed.
2 Swipe up from the bottom of the display to switch to the login screen.
3 Enter password to log in to Windows.
NOTE: If the login screen is not enabled, the Start screen is displayed after the lock screen.
The tablet is ready for use when the Windows Start screen is displayed.
Inserting the micro-SIM card 1 Open the slot cover and locate the micro-SIM card slot.
Setting up your tablet 11
CAUTION: Ensure that the micro-SIM card is aligned as shown in the image.
2 Insert the micro-SIM card into the card slot until it locks into place.
3 Close the slot cover.
Removing the micro-SIM card CAUTION: Removing the micro-SIM card while it is in use may cause data loss or result in application errors.
1 Open the slot cover.
2 Press the micro-SIM card inward and release it.
The micro-SIM card pops out.
3 Slide the micro-SIM card out of the slot.
4 Close the slot cover.
Setting up your tablet 12
Inserting the microSD card 1 Open the slot cover and locate the microSD card slot.
CAUTION: Ensure that the microSD card is aligned as shown in the image.
2 Insert the microSD card into the card slot until it locks into place.
3 Close the slot cover.
Setting up your tablet 13
Removing the microSD card CAUTION: Removing the microSD card while it is in use may cause data loss or result in application errors.
1 Tap All Settings Devices Connected devices. 2 Under Connected devices, tap the SD Card and then tap Remove device.
NOTE: If a warning message appears stating the microSD card cannot be removed, ensure all data transfers involving the microSD card are complete.
A message appears that the microSD card can be safely removed.
3 Open the slot cover.
4 Press the microSD card inward and release it.
The microSD card pops out.
5 Slide the microSD card out of the slot.
6 Close the slot cover.
Using the headset WARNING: Listening to loud music for an extended period of time can lead to hearing loss.
Setting up your tablet 14
Connect a headset, headphones, microphone, or other audio equipment to the headset port of your tablet.
1 Connect headset to the headset port on the tablet.
2 Wear the headset and adjust the volume to a comfortable level. Adjust the microphone to an optimal level when using voice-enabled applications.
NOTE: When you connect an audio device to the headset port, the integrated speaker on your tablet is muted automatically.
CAUTION: To prevent damaging your headset when disconnecting it from the tablet, pull the connector and not the cable.
Setting up your tablet 15
Using your tablet NOTE: For detailed information on using Windows, see Getting help.
Topics:
Turning off your tablet
Turning off the screen
Start screen
Wi-Fi
Mobile broadband setting
Bluetooth
Screen orientation
Adjusting screen brightness
Synchronizing your tablet
Restoring your operating system
Gestures
Turning off your tablet
Using the power button on the Start screen
1 Tap Start.
2 Tap the power button Shut down to turn off the tablet.
Using the power button
1 Press and hold the power button for at least 4 seconds.
2 Swipe down the shut-down confirmation screen to turn off the tablet.
3
Using your tablet 16
Turning off the screen
Using the power button on the Start screen
1 Tap Start.
2 Tap the power button Sleep to turn off the screen.
NOTE: If your tablet is in a standby state, press the power button or Windows button to turn on the screen.
Using the power button
Press the power button to turn off the screen.
Start screen The Start screen displays tiles that act as shortcuts to installed apps.
NOTE: You can disable or enable tablet mode using the icon in the Action center. You can also choose to automatically switch to PC mode when the tablet is docked. When in PC mode, the Start screen is replaced by the Start menu. To learn more about using Windows, see Getting help.
Tiles on your Start screen change and update in real time to show news and sports updates, weather updates, social-networking feeds, and so on.
Using your tablet 17
You also can customize the Start screen by pinning your favorite apps as tiles, setting your favorite picture as a wallpaper, and so on.
Wi-Fi
Turning Wi-Fi on or off
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap to turn Wi-Fi on or off.
Connecting to a network
1 Tap Wi-Fi icon in the bottom-right corner of the screen.
2 In the list of available networks, tap the network you want to connect to, and then tap Connect.
Mobile broadband setting
1 Tap Network in the bottom-right corner of the screen.
2 Under Cellular tap your mobile broadband carrier and then tap Connect . 3 In the advanced options tap Connect.
Bluetooth
Turning Bluetooth on or off
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap Bluetooth to turn Bluetooth off or on.
Using your tablet 18
Pairing with Bluetooth-enabled devices
NOTE: Bluetooth connection between your tablet and Apple devices are not supported.
1 Turn on Bluetooth. For more information, see Turning on/off Bluetooth.
2 Swipe-in from the right edge of the display to access the Action Center.
3 Press and hold Bluetooth and then tap Go to settings. 4 From the list of devices, tap the device you want to pair with and tap Pair. 5 If needed, verify that the Bluetooth passcode that appears on both the tablet
and the Bluetooth-enabled device are the same.
6 Confirm the pairing process on both the tablet and device.
NOTE: After a device is successfully paired with the tablet, it automatically connects with the tablet when Bluetooth is enabled on both tablet and device and they are in Bluetooth range.
Screen orientation For optimal viewing experience, the screen orientation changes automatically to portrait or landscape depending on how you hold the tablet. You can disable automatic screen rotation and lock the screen in portrait or landscape mode.
NOTE: Some apps may not support automatic screen rotation and are designed to work only in one orientation.
Locking or unlocking the screen orientation
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap to lock or unlock the screen orientation.
Adjusting screen brightness 1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap the brightness icon to adjust the screen brightness.
Using your tablet 19
Auto adjust
To enable or disable automatic screen brightness adjustment:
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap All Settings System Display.
3 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Synchronizing your tablet When you use your Microsoft account to sign in to devices, the settings such as Windows and app settings and personal files are automatically synchronized.
NOTE: To synchronize, the devices must be connected to the internet. If you are using a local account, switch to a Microsoft account to enable synchronization.
On the Settings screen, tap Accounts . On the Accounts screen, tap Manage my Microsoft Account to switch to your Microsoft account.
To customize the synchronizing settings:
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap All settings .
3 On the Accounts screen, tap Sync your settings to see the options for synchronizing your data and settings.
Restoring your operating system CAUTION: Restoring the operating system deletes all data on the hard drive and removes any programs or drivers installed after you received your tablet. If possible, back up the data before using this option.
This option restores the operating system on your tablet to the operating state it was in when you purchased the tablet. Use this option only if it is not responding, behaving unexpectedly, or has other software-related issues.
Using your tablet 20
Resetting your tablet
CAUTION: Back up all the required data before you proceed.
You can either reset your tablet to restore it to the state you received it or you can choose to retain your files.
1 Swipe-in from the right edge of the display to access the Action Center.
2 Tap All Settings Update and Security Recovery.
3 Under Reset this PC, tap Get started.
4 Choose either Keep my files or Remove everything.
NOTE: The option Keep my files removes apps and setings, but keeps your personal files. The option Remove everything removes all of your personal files, apps, and settings.
5 Follow the instructions on the screen.
Gestures
Gestures Functions
Touch Tap gently on the display with your fingertip.
Select items on the screen including options, entries, images, and icons.
Start applications. Touch buttons on the screen. Input text using the on-screen keyboard.
Touch and hold Touch and hold your finger on the display.
Display detailed information about an item.
Open the context menu of an item to perform further actions.
Using your tablet 21
Gestures Functions
Drag
1 Touch and hold your finger on an item on the screen.
2 Keeping your finger in contact with the display, move your fingertip to the desired location.
3 Take your finger off the display to drop the item in the desired location.
Move items such as images and icons on the screen.
Swipe or slide Move your finger in a vertical or horizontal direction on the display.
Scroll through the Start screen, web pages, lists, entries, photos, contacts, and so on.
Close an application (Swipe the application to the bottom of the display).
Zoom in Touch the display with two fingers and then move the fingers apart.
Enlarge the view of an image or web page.
Using your tablet 22
Gestures Functions
Zoom out Touch the display with two fingers and then move the fingers closer.
Reduce the view of an image or web page.
Rotate Touch the display with two or more fingers and then move the fingers in a clockwise or counter-clockwise arc.
Rotate an object by 90 degrees.
Using your tablet 23
Keyboards and Pens Your tablet supports the following accessories that are sold separately:
Latitude 11 Slim Keyboard
Latitude 11 Keyboard with mini Active Pen
Topics:
Latitude 11 Slim Keyboard
Latitude 11 Keyboard
Latitude 11 Slim Keyboard
Connecting your tablet
1 Open the flap on the keyboard and set to a desired angle.
4
Keyboards and Pens 24
2 Align the tabs on the keyboard dock to the slots on the tablet and dock the tablet to the keyboard dock.
Keyboards and Pens 25
Disconnecting your tablet
Hold the keyboard, lift and release the tablet away from the keyboard.
Keyboards and Pens 26
Tilt
Dell Active Pen holder
NOTE: The Pen holder accommodates the Dell Active Pen which is sold separately. Store the Dell Active Pen here after use.
Keyboards and Pens 27
Latitude 11 Keyboard
Features
Feature
1. Undock button Press to undock the tablet.
2. Docking pins Allows the tablet to communicate with the keyboard when docked.
3. Power-adapter port (USB-C)
Allows you to connect a power adapter to charge the keyboard when the tablet is not docked.
4. Docking slots (2) Allows docking to the tablet.
5. Keyboard-charge status light
Indicates the charge status of the keyboard.
NOTE: The keyboard-charge status light turns on for 2 seconds when the power adapter is connected to the keyboard.
Solid white
Power adapter is connected and keyboard is getting charged.
Off Keyboard is fully charged or power adapter is not connected.
6. Left-click area Press to left-click.
Keyboards and Pens 28
Feature
7. Right-click area Press to right-click.
8. mini Active Pen Allows you to draw, write text, and perform basic mouse functions.
9. Pen buttons (2) Customize these buttons to perform functions such as right-click, draw, highlight, write text, erase, and so on.
10. Pen garage Allows you to charge the mini Active Pen. Store the mini Active Pen here after use.
Connecting your tablet
1 Open the hinge on the keyboard dock.
2 Connect the tablet to the keyboard dock.
Keyboards and Pens 29
Keyboards and Pens 30
Disconnecting your tablet
Press and hold the undock button to release the tablet and lift the tablet away from the keyboard.
Charging the keyboard
To charge the keyboard connect the power adapter to the charging port on the tablet or the charging port on the keyboard dock.
NOTE: If the keyboard has not been charged for a long period of time, it is recommended to charge the keyboard directly by connecting the power adapter to the keyboard dock.
Keyboards and Pens 31
Keyboards and Pens 32
Using the mini Active Pen
The mini Active Pen supports features such as hovering and pressure sensing. You can use the mini Active Pen to draw shapes, select text, turn a page, and so on. You can also press the buttons on the side of the mini Active Pen to perform various tasks.
Keyboards and Pens 33
NOTE: A fully charged mini Active Pen can be used for at least 40 minutes.
The buttons on the mini Active Pen can be customized with functions such as:
Barrel button (default function)
Erase (default function)
Page up
Page down
Copy
Paste
Undo
Redo
Disable
NOTE: To customize the buttons, download and install the active pen control panel driver from support website. For more information, see www.dell.com/ support/drivers.
Charging the mini Active Pen
Insert the mini Active Pen into the Pen garage to charge the mini Active Pen. The mini Active Pen gets charged to 90% in 4 seconds and 100% in 25 seconds.
Keyboards and Pens 34
NOTE: For charging the mini Active Pen, the tablet must be docked and turned on.
Keyboards and Pens 35
Entering BIOS setup program With keyboard 1 Connect your tablet to the keyboard dock or connect a USB-enabled keyboard
to your tablet.
2 Press the power button to turn on your tablet.
3 When the Dell logo is displayed, press F2.
Without keyboard 1 Press the power button to turn on your tablet.
2 Press and hold the Volume Up button when the Dell logo is displayed on the screen.
3 When the F12 boot selection menu is displayed, select BIOS Setup using the Volume Up button.
4 Press the Volume Down button to enter BIOS setup program.
5
Entering BIOS setup program 36
Specifications Dimensions and weight:
Latitude 5175 Latitude 5179
Thickness 10.78 mm (0.42 in.) 14.32 mm (0.56 in.)
Width 279.78 mm (11.01 in.) 279.76 mm (11.01 in.)
Height 176.80 mm (6.96 in.) 176.83 mm (6.96 in.)
Weight (minimum) 0.71 kg (1.56 lb) 0.76 kg (1.67 lb)
System information:
Processor 6th Generation Intel Core m Processor
Operating system Windows 8.1 Windows 10
RAM LPDDR3
Storage:
Type 128 GB solid-state drive 256 GB solid-state drive 512 GB solid-state drive 256 GB self-encrypting drive
Memory:
Type LPDDR3
Speed 1600 MHz
Configurations supported 4 GB and 8 GB
6
Specifications 37
Ports and connectors:
Audio One headset port (headphone and microphone combo)
HDMI One micro-HDMI port
microSD card One microSD-card slot
Micro-SIM card One micro-SIM card slot (optional)
USB 3.0 port One USB 3.0 port
USB-C port One USB-C port that supports power delivery and USB 3.0
Communications:
Wi-Fi Dual-band 802.11ac
Bluetooth Bluetooth 4.1 LE
Intel WiDi Supported
NFC Latitude 5175 - optional Latitude 5179 - shipped with the
system
Video controller:
Type Intel HD graphics 515
Display:
Type 10.8-inch Full HD
Resolution 1920 x 1080
Aspect ratio 16:9
Brightness 360 nits
Viewing angle 80 degrees
Contrast ratio 800:1 (minimum) 1000:1 (typical)
Specifications 38
Display:
Color depth 8 bits
Security:
Fingerprint reader Supported on Latitude 5179 only
Smart card reader Supported on Latitude 5179 only
Camera:
Front-facing camera Rear-facing camera
Type 5 MP fixed focus 8 MP auto focus
Resolution
Still image Up to 5 MP Up to 8 MP
Video Up to FHD (1920x1080) pixels
Up to FHD (1920x1080) pixels
Viewing angle 63 to 66 degrees 63 to 66 degrees
Power adapter:
Input voltage 100 VAC240 VAC
Input frequency 50 Hz60 Hz
Input current 1.30 A
Output current 2.0 A/1.5 A
Rated output voltage 5 VDC/20 VDC
Temperature range:
Operating 0C to 40C (32F to 104F)
Storage 40C to 70 C (40F to 158F)
Environmental requirements:
Temperature range:
Operating 0C to 35 C (32F to 95 F)
Specifications 39
Environmental requirements:
Non-operating -40C to 65 C (-40F to 149 F)
Relative humidity (maximum):
Operating 10% to 90% (non-condensing)
Non-operating 5% to 95% (non-condensing)
Altitude (maximum, unpressurized):
Operating -15.20 m to 3048 m (-50 ft to 10,000 ft)
Storage -15.20 m to 10,668 m (-50 ft to 35,000 ft)
Keyboard: Latitude 11 Slim Keyboard
Latitude 11 Keyboard
Dimensions:
Width 357.70 mm (14.08 in.) 279.20 mm (10.99 in.)
Depth 277.90 mm (10.94 in.) 174.62 mm (6.87 in.)
Thickness 5.40 mm (0.21 in.) 9.70 mm (0.38 in.)
Weight 0.498 kg (1.10 lb) 0.73 kg (1.61 lb)
Features Backlit Tactile keys Touch pad Palm rest
Backlit Tactile keys Touch pad Palm rest
Specifications 40
Troubleshooting Battery
Problems Possible causes Possible solutions
Battery does not charge The cable connections may be loose.
1 Check the cable connectors and power adapter to ensure proper connectivity.
2 Verify that the wall outlet is functioning by connecting another device.
3 Check the light on the power-adapter cable.
4 Ensure that you are using the power adapter that shipped with the tablet.
5 Disconnect the power adapter and connect after approximately 10 seconds.
The tablet's temperature is below 0C (32F) or higher than 35C (95F).
Charge the battery in an ambient temperature between 0C to 35C (32F to 95F).
The battery or power adapter is damaged.
Contact Dell. See Contacting Dell.
Battery does not charge when the battery charge is at 95% to 99%
The battery is in maintenance mode to prolong battery life.
Let the battery drain until the battery charge drops below 95%.
Restart the tablet. See Turning off your tablet
7
Troubleshooting 41
and Turning on your tablet.
Battery drains quickly even when the tablet is in standby mode
If the tablet is not in the range of a network it can connect to, the tablet continues to try to locate a base station and drains the battery.
Temporarily turn off the tablet.
Move the tablet in range of a network it can connect to or temporarily turn off the wireless connection on your tablet.
Disable Wi-Fi or mobile broadband when not in range of any wireless networks.
Enable airplane mode.
Battery charge values are not accurate
Charge the tablet until the battery is fully charged and then use the tablet until the battery drains completely and the tablet turns off. This recalibrates the battery charge value.
Battery is fully charged (battery charge is at 100%) but the battery-charging status light is on
Network
Problems Possible causes Possible solutions
No wireless connection The wireless connection is not enabled.
Check if the wireless radio is on. See Turning Wi-Fi on or off.
The wireless connection is out of range.
Try to get closer to the wireless access point.
Slow internet connections The signal strength is not strong enough.
Contact your internet service provider (ISP).
Unable to pair with a Bluetooth device
Ensure Bluetooth is enabled on both the tablet and the device you are trying to pair with.
Troubleshooting 42
Ensure they are within Bluetooth range.
Touchscreen
Problems Possible causes Possible solutions
Touchscreen responds slowly or improperly
The screen is dirty. A protective cover may
prevent the tablet from recognizing your inputs.
Moisten a soft, lintfree cloth with either water or a display cleaner, and wipe the surface of the tablet until it is clean. Do not allow water from the cloth to seep down to the tablet ports or buttons.
Tablet
Problems Possible causes Possible solutions
Tablet does not turn on The battery is completely discharged. Charge the tablet for
at least 4 hours. Press and hold the
power button for 2 seconds and wait for 8 seconds to see whether the Dell logo is displayed.
Press and hold the power button for 15 seconds to hard reset the tablet.
Tablet does not turn off Press and hold the power button for 15 seconds to forcefully turn off the tablet.
Tablet locks up Press and hold the power button for 25 seconds to unlock the tablet. Press the power button for 2 seconds and wait for 1
Troubleshooting 43
minute for the Dell logo to be displayed.
Tablet is not responding or behaving unexpectedly
Restart the tablet. See Turning off your tablet and Turning on your tablet.
Refresh the tablet. See Restoring your operating system .
Tablet cannot boot into Windows
Contact Dells support service. Go to www.dell.com/support.
Software or feature is not working as expected
Software updates may have been downloaded in the background. Restart your tablet.
Pen
Problems Possible causes Possible solutions
Pen does not work The pen is not charged Charge the Dell mini Active Pen by inserting it into the Pen garage for 10 seconds with the tablet docked and in use.
Replace the battery on the Dell Active Pen.
Troubleshooting 44
Getting help Self-help resources You can get information and help on Dell products and services using these self-help resources:
Information about Dell products and services
www.dell.com
Dell Help & Support app
Get started app
Help + Tips app
Accessing help In Windows search, type Help and Support, and tap Enter.
Online help for operating system www.dell.com/support/windows
Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on
www.dell.com/support
Learn about your operating system, setting up and using your tablet, data backup, diagnostics, and so on.
See Me and My Dell at www.dell.com/ support/manuals.
8
Getting help 45
Contacting Dell To contact Dell for sales, technical assistance, or customer service issues:
1 Go to www.dell.com/contactdell. 2 Verify your country or region in the Choose a Country/Region drop-down list at
the bottom of the page.
3 Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
9
Contacting Dell 46
Locating your Service Tag and Express Service Code
You must provide the Service Tag and Express Service Code of your tablet when contacting Dell for customer service or technical assistance.
NOTE: The telephone systems prompts you to enter the Express Service Code that helps in routing your call efficiently.
The Service Tag and Express Service Code for your tablet are located on a label at the bottom of the tablet.
10
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Yes, we have the User's Guide for Dell Latitude 5175 2-in-1 as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.
The User's Guide should include all the details that are needed to use a Dell Latitude 5175 2-in-1. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.
The best way to navigate the Dell Latitude 5175 2-in-1 Tablet User's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.
This Dell Latitude 5175 2-in-1 Tablet User's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.
You can download Dell Latitude 5175 2-in-1 Tablet User's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.
To be able to print Dell Latitude 5175 2-in-1 Tablet User's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell Latitude 5175 2-in-1 Tablet User's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.