Contents

Dell EMC VMAX 100K V8.3.0 Storage Installation Guide PDF

1 of 56
1 of 56

Summary of Content for Dell EMC VMAX 100K V8.3.0 Storage Installation Guide PDF

EMC Unisphere for VMAX Version 8.3.0

Installation Guide REV 02

Copyright 2014-2017 EMC Corporation All rights reserved.

Published February 2017

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS-IS. DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND

WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED

IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.

Published in the USA.

EMC Corporation Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.EMC.com

2 EMC Unisphere for VMAX 8.3.0 Installation Guide

5

7

About this content 9

Pre-installation considerations 13 Before you begin......................................................................................... 14

Unisphere Initial Setup User........................................................... 14 Local, remote, and embedded installation options.......................... 14 Unisphere for VMAX licensing........................................................ 15 Unisphere for VMAX virtual appliance............................................ 15 Unisphere Lockbox Password.........................................................16 Authentication................................................................................16

Environment and system requirements....................................................... 17 Network requirements....................................................................17 Solutions Enabler............................................................................17 Supported HYPERMAX OS/Enginuity versions.............................. 17 Host systems and storage operating environment.......................... 17 Concurrent users............................................................................17 Symmetrix Management Console................................................... 17 VMware and Hyper-V guests..........................................................17 Database Storage Analyzer requirements.......................................18 EMC ControlCenter....................................................................... 18 Client screen requirements............................................................ 18 Client browser requirements.......................................................... 18 Server requirements.......................................................................19 Other requirements........................................................................ 19

Installing Unisphere for VMAX 21 Pre-installation configuration..................................................................... 22

Setting the event and statistics daemons to autostart on Linux.... 22 Setting up the PostgreSQL user on Linux......................................22 Configuring networking on Linux................................................... 22

Installing Unisphere for VMAX....................................................................22 Step 1: Accessing the software......................................................23 Step 2: Installing the software....................................................... 23 Step 2A: Installing Unisphere for VMAX using the wizard.............. 23 Step 2B: Installing Unisphere for VMAX from the command line... 25

Completing the installation......................................................................... 27 Configuring language and regional settings....................................28 Installing a Unisphere for VMAX license.........................................28 Configuring third-party utilities......................................................28 Importing CA certificates...............................................................28 Starting and stopping the performance database.......................... 29 Starting and stopping the SMAS service....................................... 30

Launching Unisphere for VMAX.................................................................. 31

Figures

Tables

Chapter 1

Chapter 2

CONTENTS

EMC Unisphere for VMAX 8.3.0 Installation Guide 3

Launching Database Storage Analyzer........................................................32

Upgrading Unisphere for VMAX 33 Upgrade paths ........................................................................................... 34 Before upgrading Unisphere for VMAX.......................................................34 Running the Unisphere for VMAX upgrade................................................. 34

Upgrading Unisphere for VMAX on Windows.................................35 Upgrading Unisphere for VMAX on Linux.......................................35

After upgrading Unisphere for VMAX......................................................... 36 Renewing link and launch client registrations.................................36 Restoring and verifying system and performance data.................. 36

Upgrading Database Storage Analyzer Listener..........................................36

Uninstalling Unisphere for VMAX 39 Before you begin........................................................................................ 40 Uninstalling from Windows......................................................................... 40

Using Windows Add/Remove Programs........................................ 40 Using the Windows command line................................................. 40 Using the Windows wizard............................................................. 41

Uninstalling from Linux................................................................................41 Using the wizard.............................................................................41 Using the Linux command line........................................................ 41

Technical notes 43 Technical notes.......................................................................................... 44

Managing thin pools.......................................................................44 SYMAPI server.............................................................................. 44 Local replication management....................................................... 44 Advanced configuration settings................................................... 44 Resetting the host system stable values........................................44 Alerts.............................................................................................45 Protecting against POODLE SSL v3 vulnerability.......................... 45 Troubleshooting the "database is in maintenance mode" message.... 45

Security configuration 47 Replacing the Unisphere for VMAX and CA server certificates...................48

Step 1: Obtaining the keystore password.......................................48 Step 2: Generating a certificate request........................................48 Step 3: Importing the CA-signed certificate into the keystore.......49 Step 4: Starting the SMAS server................................................. 50

Resetting the host system SSVs................................................................ 50 Listing certificates...................................................................................... 51 Deleting certificates....................................................................................51 Configuring a Certificate Revocation List for X.509 certificate-based authentication.............................................................................................51

Configuring SMAS to work in z/OS 53 Configuring SMAS to work in z/OS............................................................54

Chapter 3

Chapter 4

Appendix A

Appendix B

Appendix C

CONTENTS

4 EMC Unisphere for VMAX 8.3.0 Installation Guide

Local installation: Unisphere for VMAX....................................................................... 14 Remote installation: Unisphere for VMAX on a server connected to a remote SYMAPI server..........................................................................................................................15

1 2

FIGURES

EMC Unisphere for VMAX 8.3.0 Installation Guide 5

FIGURES

6 EMC Unisphere for VMAX 8.3.0 Installation Guide

Typographical conventions used in this content..........................................................10 Unisphere for VMAX client requirements.................................................................... 19 Server requirements and limitations............................................................................ 19

1 2 3

TABLES

EMC Unisphere for VMAX 8.3.0 Installation Guide 7

TABLES

8 EMC Unisphere for VMAX 8.3.0 Installation Guide

About this content

As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.

Contact your EMC technical support professional if a product does not function properly or does not function as described in this document.

This document was accurate at publication time. New versions of this document might be released on the EMC Online Support website. Check the EMC Online Support site https://support.EMC.com to ensure that you are using the latest version of this document.

Purpose This document describes how to configure and use Unisphere for VMAX.

Related documentation The following EMC publications provide additional information:

l EMC Unisphere for VMAX Release Notes

l EMC Unisphere for VMAX Online Help

l EMC Unisphere 360 Online Help

l EMC Solutions Enabler Installation Guide

l EMC Solutions Enabler Release Notes

l EMC Solutions Enabler SRM CLI Product Guide

l EMC Solutions Enabler CLI Command Reference

l EMC VMAX Family Security Configuration Guide

Special notice conventions used in this document EMC uses the following conventions for special notices:

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

Addresses practices not related to personal injury.

About this content 9

Note

Presents information that is important, but not hazard-related.

Typographical conventions EMC uses the following type style conventions in this document:

Table 1 Typographical conventions used in this content

Bold Used for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks)

Italic Used for full titles of publications referenced in text

Monospace Used for:

l System code

l System output, such as an error message or script

l Pathnames, filenames, prompts, and syntax

l Commands and options

Monospace italic Used for variables

Monospace bold Used for user input

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means or

{ } Braces enclose content that the user must specify, such as x or y or z

... Ellipses indicate nonessential information omitted from the example

About this content

10 EMC Unisphere for VMAX 8.3.0 Installation Guide

Where to get help EMC support, product, and licensing information can be obtained as follows:

Product information

EMC support, product, and licensing information can be obtained on the EMC Online Support site asdescribed next. To open a service request through the EMC Online Support site, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account.

Technical support

EMC offers a variety of support options.

Support by Product EMC offers consolidated, product-specific information on the Web at: https://support.EMC.com/products.

The Support by Product web pages offer quick links to Documentation, White Papers, Advisories (such as frequently used Knowledgebase articles), and Downloads, as well as more dynamic content, such as presentations, discussion, relevant Customer Support Forum entries, and a link to EMC Live Chat.

EMC Live Chat Open a Chat or instant message session with an EMC Support Engineer.

eLicensing support

To activate your entitlements and obtain your VMAX license files, visit the Service Center on https://support.EMC.com, as directed on your License Authorization Code (LAC) letter emailed to you.

For help with missing or incorrect entitlements after activation (that is, expected functionality remains unavailable because it is not licensed), contact your EMC Account Representative or Authorized Reseller.

For help with any errors applying license files through Solutions Enabler, contact the EMC Customer Support Center.

If you are missing a LAC letter, or require further instructions on activating your licenses through the Online Support site, contact EMC's worldwide Licensing team at licensing@emc.com or call:

North America, Latin America, APJK, Australia, New Zealand: SVC4EMC (800-782-4362) and follow the voice prompts.

EMEA: +353 (0) 21 4879862 and follow the voice prompts.

Your comments Your suggestions help us improve the accuracy, organization, and overall quality of the documentation. Send your comments and feedback to: VMAXContentFeedback@emc.com

About this content

11

About this content

12 EMC Unisphere for VMAX 8.3.0 Installation Guide

CHAPTER 1

Pre-installation considerations

This section contains steps and information you need to take and consider before the actual installation happens.

l Before you begin.................................................................................................14 l Environment and system requirements............................................................... 17

Pre-installation considerations 13

Before you begin The following sections contain steps to take and information to consider before beginning the installation.

Unisphere Initial Setup User While installing the software, you are prompted to specify a Unisphere Initial Setup User. You can either specify the user ID you currently use to access the storage system (if User Authorization is enabled), or you can use the default user ID smc. If you plan on using the default ID, there must be no user IDs listed in the User Authorization database. If there are user IDs in the database (regardless of whether user authorization is enabled), then you must use SYMCLI to add the default user ID (smc) to the database.

For more information about users and roles, see the VMAX3 Family Security Configuration Guide.

The role of the Unisphere Initial Setup User is to install and set up the Unisphere environment (create users and add roles). It is intended to be a temporary role as it allows you only to perform administrative tasks on storage systems that do not have defined user roles (authorization rules). After an Administrator or a SecurityAdmin is assigned to a storage system, the Unisphere Initial Setup User can no longer access or even see the system from the Unisphere console. Therefore, it is recommended that users do not operate in this role for any longer than necessary.

Local, remote, and embedded installation options Unisphere for VMAX can be installed in local, remote, or embedded configurations.

In a local configuration, install the Unisphere for VMAX software on a server running Solutions Enabler attached to storage systems (see the Unisphere server in the following image). Figure 1 Local installation: Unisphere for VMAX

Unisphere

Server

Unisphere Clients

SRDF

In a remote configuration, install the Unisphere software on a server connected to the SYMAPI server (see the Unisphere server in the following image).

Pre-installation considerations

14 EMC Unisphere for VMAX 8.3.0 Installation Guide

Figure 2 Remote installation: Unisphere for VMAX on a server connected to a remote SYMAPI server

Alternatively, starting with HYPERMAX OS Q3 2015, you can manage VMAX3 arrays using the Embedded Management (eManagement) container application. eManagement embeds VMAX3 management software (Solutions Enabler, SMI-S, Unisphere for VMAX) on the VMAX3 array, enabling management of the array without requiring software installed on a host.

Unisphere for VMAX licensing Unisphere for VMAX uses VMAX-based eLicensing.

As a result, you can only manage a storage system from a Unisphere host, if the storage array contains a Unisphere for VMAX (SMC) eLicense. However, you can use Unisphere for VMAX to obtain and install the proper eLicense on the storage system.

Note

Storage systems running Enginuity 5875.198.148 or lower do not require a license key.

After a storage system that has been managed by SMC is upgraded to Enginuity 5876 or higher, Unisphere will operate with the storage array even if the proper eLicense is not present. The Unisphere for VMAX (SMC) eLicense is noted as In Use in the Unisphere eLicensing report. This designation means that the required eLicense is missing, but access to the system is still allowed to avoid service disruption. To clear this designation, you must obtain and apply the proper eLicense.

With the incorporation of Performance Analyzer into Unisphere for VMAX, the former Symmetrix Performance Analyzer host-based eLicense is no longer required.

For more information on eLicensing, refer to the EMC Solutions Enabler Installation Guide.

Unisphere for VMAX virtual appliance The Unisphere for VMAX virtual appliance (vApp) is available for ESX/ESXi V4.0 (and higher) servers in a VMware environment.

For instructions on installing the appliance, refer to the EMC Virtual Appliance Manager Installation Guide 8.3.0.

Pre-installation considerations

Unisphere for VMAX licensing 15

Unisphere Lockbox Password In previous releases, a lockbox was created at installation time. The lockbox is a vault containing user and password information, secured with a key. As a security improvement, you can now configure a password, known as the Unisphere Lockbox Password, for the lockbox.

As part of the installation, you can accept the default password (host_name@Smas-1) or you can configure a custom one. If you configure a password other than the default one, you will need that password to perform any subsequent upgrades or support operations that require access to the lockbox.

Authentication Unisphere for VMAX supports the following types of authentication:

Windows(local and domain-based)

Users log in by specifying the Windows domain, username and password (if they have a Windows account on the SMAS server).

LDAP

Users login with their LDAP-SSL username and password (if they have a user account stored on a LDAP-SSL server). To use this method, a Unisphere Administrator or SecurityAdmin sets up LDAP- SSL authentication in Unisphere for VMAX. The Unisphere for VMAX Online Help contains instructions on performing these tasks.

Local Unisphere users

Users login with their Unisphere username and password (if they have a local Unisphere user account). To use this method, a Unisphere Initial Setup User, Administrator, or SecurityAdmin creates a local Unisphere user account for the user. Local user accounts are stored locally on the SMAS server host and work in much the same way as the other methods to validate user credentials. The Unisphere for VMAX Online Help contains instructions on performing these tasks.

X.509 certificate-based user authentication

Certificate-based user authentication using X.509 certificates is supported on fresh installations on Windows and Linux servers. You can use a certificate issued by a trusted public third-party certificate authority (CA) to authenticate your identity when using the Unisphere for VMAX web client or REST API interfaces. The use of digital identity smartcards such as Common Access Card (CAC) and Personal Identity Verification (PIV) as part of a multi-factor authentication process is also supported. You can enable certificate-based user authentication as part of the installation and after you have confirmed your intentions, the choice becomes irreversible. You must import the CA certificates before certificate-based user authentication can be used.

The EMC VMAX Family Security Configuration Guide provides additional details about authentication, authorization and other issues related to security.

Pre-installation considerations

16 EMC Unisphere for VMAX 8.3.0 Installation Guide

Environment and system requirements The Unisphere web server is supported on the platforms listed in Table 3 on page 19. Unisphere for VMAX can be used in remote client/server mode to communicate with SYMAPI servers on other systems, including supported versions of AIX, Linux, Solaris, HP-UX, z/OS, and Windows.

Network requirements Prior to installing Unisphere for VMAX, verify that the host is in a properly configured IP network and that it can resolve IP addresses and hostnames.

When installing, the use of IPv6 addresses is supported.

Solutions Enabler Solutions Enabler 64-bit V8.3.0 is required in local and client/server modes. In client/ server mode, the storsrvd daemon must be running on the server.

In V8.0.2, and higher, the Solutions Enabler STP daemon collects data using a new format. Therefore, features that rely on the earlier STP data format (for example, the Performance Analyzer) will not support the Solutions Enabler V8.0.2, or higher, STP daemon.

Supported HYPERMAX OS/Enginuity versions Unisphere for VMAX V8.3.0 supports:

l VMAX Family systems running HYPERMAX OS 5977 or higher

l Symmetrix VMAX 10K/20K/40K Series systems running Enginuity 5876

l Symmetrix DMX systems running Enginuity 5773

Host systems and storage operating environment Unisphere for VMAX runs on a wide range of operating systems and works with certain Enginuity and HYPERMAX OS versions. For detailed interoperability information, refer to E-Lab Interoperability Navigator at https://support.EMC.com.

Concurrent users Unisphere for VMAX supports up to 10 concurrent users, with performance degradation occurring with more than 3 storage admin users.

Symmetrix Management Console Unisphere cannot be installed on the same host as SMC because Unisphere for VMAX and SMC/SPA are not qualified to run on the same machine together due to system resource requirements. However, they can run on separate virtual machines (VMs) on the same server, provided that each VM meets the system and memory requirements.

VMware and Hyper-V guests Unisphere for VMAX is supported on a guest operating system on the following platforms, provided the guest is listed in the EMC Support Matrix and in VMware/ Hyper-V support documentation, and Unisphere for VMAX supports the platform.

Pre-installation considerations

Environment and system requirements 17

Note that the guest must provide the same CPU, memory, disk, gatekeeper, and other requirements as if Unisphere for VMAX were installed on a physical machine:

l VMware ESX/ESXi Server versions 4.0, 4.1, 5.0, 5.1, 5.5, and 6.0 (and all updates of each version).

l Windows Server versions 2008 R2 (Standard and Enterprise), 2012, and 2012 R2.

l Virtual machines must not run on shared memory or resources.

Database Storage Analyzer requirements Database Storage Analyzer monitors the performance of the following databases:

l Oracle 10, 11.1, 11.2, 11 RAC, 12 (not container), 12 - both CDB and PDB. For CDB DSA guest user name should be started with c## and 12 RAC

l SQL Server 2008, 2012, 2014

The following operating systems are supported:

l AIX, version 5.2 and above (64-bit)

l Sun Solaris 10 and above (64-bit, SPARC only)

l Red Hat Enterprise Linux 5 and above (64-bit)

l Linux SUSE 10 and higher

l Oracle Linux Server release 5 and higher

l HP UX Itanium, version 11.23 and higher

The following storage platforms are supported:

l Symmetrix systems running Enginuity 5671 5876

l VMAX systems running HYPERMAX OS 5977 or higher

You can use VMware VMDK virtual disks and RDM virtual environments. Other virtual environments (Solaris containers, AIX VIO, VPLEX, and so on) are not supported.

10GB is required on the monitored database host for storing the mapping output.

A monitored Oracle database must have an Oracle diagnostic pack license.

To use Database Storage Analyzer packaged with Unisphere for VMAX to monitor a SQL Server database, you need to install the latest Database Storage Analyzer Listener on the monitored environment. For more information about installing the Database Storage Analyzer Listener, refer to the ReadMe in the EmcUnisphereDsaListener install zip file. The process is also outlined here: Upgrading Database Storage Analyzer Listener on page 36

EMC ControlCenter Unisphere cannot be installed on the same host as EMC ControlCenter agents because Unisphere requires a 64-bit version of Solutions Enabler and ControlCenter agents require a 32-bit version of Solutions Enabler.

Client screen requirements The minimum client screen resolution required is 1280 x 1024.

Client browser requirements The Unisphere for VMAX client is browser based and does not use dynamic ports, so it works with most VPN solutions.

Pre-installation considerations

18 EMC Unisphere for VMAX 8.3.0 Installation Guide

The table below defines the client requirements for Unisphere for VMAX.

Table 2 Unisphere for VMAX client requirements

Browser Version Memory a Platform

Internet Explorer 11.0 (Desktop only) 600 MB Windows

Firefox 30 or higher

Chromeb 21.0.1180 or higher

a. Required for the browser as it runs on the machine from which the console is launched . b. Not supported in embedded NAS (eNAS) environments.

For the installed browser, the following additional software is required:

l The latest version of the Adobe Flash Player plug-in.

Server requirements The table defines the client requirements for Unisphere for VMAX.

Table 3 Server requirements and limitations

Operating systema

Maximum volume count

Minimum processor specificatio n

Minimum available memoryb

Minimum available disk space

Maximum managed storage system count

Windows 0 - 64,000 Minimum of a 2-core, 1.8 GHz processor

12 GB 120 GB 10

Linux

Windows 64,001 - 128,000

Minimum of a 2-core, 1.8 GHz processor

16 GB 140 GB 20

Linux

Windows 128,001 - 256,000

Minimum of a 4-core, 1.8 GHz processor

20 GB 180 GB 20

Linux

a. For specific operating system information, refer to E-Lab Interoperability Navigator at: https://support.EMC.com

b. This is the minimum amount of memory required on the server (before installation) to successfully run Unisphere for VMAX; it is not the total amount of memory on the server. If a server has a total of 12 GB of physical memory installed but there is only 6 GB available before Unisphere for VMAX is installed, you may experience performance issues with the application. If running on a Virtual Machine, this amount must be dedicated memory, not shared memory.

Windows servers require Microsoft Visual C++ 2005 SP1 Redistributable Package to be installed before installing Unisphere for VMAX.

Other requirements l Ensure that DNS is configured correctly on the host.

Pre-installation considerations

Server requirements 19

l The host system must have connectivity to one or more storage systems to add users and set permissions in Unisphere.

l Unisphere for VMAX can be installed on the same system as the SYMAPI server, or on a system connected to the SYMAPI server. For more information, refer to Figure 1 on page 14 and Figure 2 on page 15, respectively.

l Before you attempt to install Unisphere for VMAX on Red Hat Linux 6.0 or a later release, verify that the following packages are installed. Not all installer packages include these libraries by default, so it is important to verify their presence before running the installation program. Do not attempt to run the installation process without them. Without these items, the product fails to install and does not function properly. The packages are:

n libstdc++-devel-4.4.4-13.el6.x86_64.rpm n libstdc++-4.4.4-13.el6.x86_64.rpm n libaio-0.3.107-10.el6.x86_64.rpm n ncurses-libs-5.7-3.20090208.el6.x86_64.rpm

l To install PostgreSQL on Linux, a minimum of 2 GB of shared memory must be available.

For more information about how to configure the size of a shared memory segment, using the shmmax kernel parameter, see the documentation for your operating system.

l If you are changing your SYMAPI connection type, such as changing from a local connection to a client/server configuration, you must perform a fresh installation.

l Before installing Unisphere for VMAX on a host running Linux, ensure that the maximum number of open file descriptors allowed is at least 4096. To do this, complete the following steps:

1. Check the current limit for the number of open file descriptors. At the command line, enter the following command: ulimit -n

2. If the value returned is less than 4096, set it to the correct limit: ulimit -n 4096

Pre-installation considerations

20 EMC Unisphere for VMAX 8.3.0 Installation Guide

CHAPTER 2

Installing Unisphere for VMAX

This section describes how to access, install, and run the Unisphere for VMAX software.

l Pre-installation configuration............................................................................. 22 l Installing Unisphere for VMAX........................................................................... 22 l Completing the installation.................................................................................27 l Launching Unisphere for VMAX.......................................................................... 31 l Launching Database Storage Analyzer............................................................... 32

Installing Unisphere for VMAX 21

Pre-installation configuration Before you install Unisphere for VMAX, complete the following tasks if they are appropriate for your installation environment:

l Setting the event and statistics daemons to autostart on Linux on page 22

l Setting up the PostgreSQL user on Linux on page 22

l Configuring networking on Linux on page 22

Setting the event and statistics daemons to autostart on Linux To install Unisphere for VMAX on a local Linux 64-bit host, complete this task.

To set the event and statistics daemons to autostart:

1. Set the event and statistics daemons to autostart using the following commands:

stordaemon install storevntd -autostart stordaemon install storstpd -autostart

2. Start the same daemons using the following commands:

stordaemon start storstpd stordaemon start storevntd

Setting up the PostgreSQL user on Linux Before starting a new installation of Unisphere for VMAX or Unisphere 360 on Linux, the PostgreSQL user (postgres) and group (postgres), must be present. In addition, the user must be a member of the postgres group.

Use the following commands to create the postgres group and add the postgres user to the postgres group:

groupadd postgres useradd -g postgres postgres

Configuring networking on Linux If your Linux server is configured to use IPv4, ensure that the IPv6 entry ( ::1) is commented out of the /etc/hosts file.

Installing Unisphere for VMAX To install Unisphere for VMAX:

Procedure

1. Accessing the software: Step 1: Accessing the software on page 23 .

2. Installing the software: Step 2: Installing the software on page 23.

3. Installing Unisphere for VMAX using the wizard: Step 2A: Installing Unisphere for VMAX using the wizard on page 23.

Installing Unisphere for VMAX

22 EMC Unisphere for VMAX 8.3.0 Installation Guide

4. Installing Unisphere for VMAX from the command line: Step 2B: Installing Unisphere for VMAX from the command line on page 25.

Step 1: Accessing the software The Unisphere for VMAX V8.3.0 software and documentation is available on EMC

Online Support at: https://support.emc.com/

It consists of the following:

l For Windows 64-bit:

UNIVMAX_V8.3.0.x_WINDOWS_X86_64.exe

l For Linux 64-bit:

UNIVMAX_V8.3.0.x_LINUX_X86_64.bin

l For Virtual Appliance:

univmaxpa830_x_suse11__x86_64_vapp_OVF10.ova

In the file names above, x represents the software build number. That number varies, based on when the software was built.

l Unisphere for VMAX Online Help

l Unisphere for VMAX Release Notes

l This installation guide.

To access the software from online support:

Procedure

1. On the EMC Online Support site:

a. Click Support By Product in the main navigation bar.

b. In the Find a Product box, type Unisphere for VMAX and click the arrow.

c. Locate the appropriate kit and download it to a directory on the host drive.

2. Continue with Step 2: Installing the software on page 23.

Step 2: Installing the software You can install Unisphere for VMAX using an installation wizard, as described in Step 2A: Installing Unisphere for VMAX using the wizard on page 23, or from the command line, as described in Step 2B: Installing Unisphere for VMAX from the command line on page 25.

Step 2A: Installing Unisphere for VMAX using the wizard To install Unisphere for VMAX using the wizard:

Procedure

1. Save all files and exit all applications.

2. Change the directory to the location of the kit and run the appropriate executable for your operating system.

Installing Unisphere for VMAX

Step 1: Accessing the software 23

To install Unisphere for VMAX using the wizard in Linux, the display manager must be enabled and the -i swing switch used, for example:

./UNIVMAX_V8.3.0.x_LINUX_X86_64.bin -i swing

If the display manager is not enabled or the -i swing switch is not used, the installer defaults to console mode.

3. On the Introduction page, review the recommendations and click Next.

4. On the Choose Install Folder page, click Next to accept the default directory, or click Choose to select another directory.

5. On the Initial Setup User and SymAPI Configuration page:

a. Specify a Unisphere Initial Setup User name (default is smc). You can either accept the default or use your Windows username if you have authorization enabled on the Unisphere server host. For more information about the role of the Unisphere Initial Setup User, see Unisphere Initial Setup User on page 14.

b. Specify a SymAPI Connection Type for the initial login based on the following:

l LocalOn a host with Solutions Enabler installed and attached to VMAX systems.

l RemoteOn a remote server connected to a SYMAPI server, specify the SYMAPI server Node Name and Net Port. The default net port for SYMAPI is 2707.

For more information about each of the connection types, see Local, remote, and embedded installation options on page 14.

c. Click Next.

6. On the Ports Configuration page, specify the ports to use or enable when connecting to the Unisphere server.

The default ports of the Unisphere server (HTTPS Port No) and performance database (DB Port No) are shown. To use the default ports, verify that they are available, and click Next to accept and enable them. Or you can specify and enable different ports, and click Next.

7. On the Unisphere Lockbox Password page, configure the lockbox password.

Note

If you configure a Unisphere Lockbox Password other than the default one, ensure that you take note of the new password. You will need it for subsequent upgrade and support operations.

To accept the default lockbox password:

a. Click Next.

b. In the Default Lockbox Password dialog box, click OK.

To change the lockbox password:

a. Select Overwrite default Unisphere lockbox password?.

b. In the Lockbox Password field, type the new lockbox password.

Installing Unisphere for VMAX

24 EMC Unisphere for VMAX 8.3.0 Installation Guide

c. In the Confirm Lockbox Password field, type the new lockbox password again.

d. Click Next.

e. In the Custom Lockbox Password dialog box, click OK.

8. (Optional) On the X.509 Certificate-based Client Authentication page, configure certificate-based user authentication options. The default behavior is for X.509 certificate-based authentication to remain disabled.

To enable X.509 certificate-based authentication, complete the following steps:

a. Select Enable certificate based client authentication?.

b. Specify whether to use the CN or UPN of the client certificate as the certificate alias. Note that instances of the following special characters are stripped from the alias: @:?;|<>[]+=,*/\

c. To specify Unisphere 360 X.509 common name, select Define Unisphere 360 X.509 Common Name.

d. In the Unisphere 360 X.509 Common Name field type the Unisphere 360 X.509 common name.

e. Click Next.

f. On the Confirm Client Authentication dialog box, click OK.

If you enable X.509 certificate-based authentication, after installation completes, import the certificate and start SMAS manually. For more information, refer to Importing CA certificates on page 28.

9. To install Unisphere for VMAX on a host with more than one network interface configured, you are prompted to choose the IP address to which Unisphere for VMAX will bind. On the Listening (bind) Address Selection page, select the server protocol (IPv4 or IPv6), select the IP address, and then click Next.

10. If the disk space and/or memory requirements are not met, a warning is displayed. If you want to continue with the installation regardless of the consequences described in the message, click OK.

11. On the Pre-Installation Summary page, verify the summary information, and click Install to continue the installation.

12. On the Install Complete page, click Done.

13. Refer to Completing the installation on page 27 for instructions on completing the installation.

Step 2B: Installing Unisphere for VMAX from the command line Online help is available when installing from the command line by entering -?. To install Unisphere for VMAX from the command line:

Procedure

1. Save all files and exit all applications.

2. Change the directory to the location of the kit.

3. Run the following command to install Unisphere for VMAX on Windows:

kit_name -i console

Installing Unisphere for VMAX

Step 2B: Installing Unisphere for VMAX from the command line 25

Run the following commands to install Unisphere for VMAX on Linux:

chmod +x kit_name ./kit_name -i console

Where kit_name is one of the following operating system-specific kit names:

l For Windows 64-bit:

UNIVMAX_V8.3.0.x_WINDOWS_X86_64.exe

l For Linux 64-bit:

UNIVMAX_V8.3.0.x_LINUX_X86_64.bin In the file names above, the x represents the software build number. That

number varies based on when the software was built.

4. On the Introduction panel, review the recommendations and press Enter.

5. On the Choose Install Folder panel, press Enter to accept the default directory, or specify a different directory and press Enter.

6. On the postgres User and Group panel, you are instructed to create the postgres group and postgres user before continuing. When complete, press Enter.

7. On the Initial Setup User and SymAPI Configuration panel, complete the following steps:

a. Specify a Unisphere Initial Setup User name (default is smc).

You can either accept the default username or use your Windows username if you have authorization enabled on the Unisphere server host. For more information about the role of the Unisphere Initial Setup User, see Unisphere Initial Setup User on page 14.

b. Specify a SymAPI Connection Type for the initial login based on the following:

l LocalOn a host with Solutions Enabler installed and attached to VMAX systems.

l RemoteOn a remote server connected to a SYMAPI server, specify the SYMAPI server Node Name and Net Port. The default net port for SYMAPI is 2707.

For more information about each of the connection types, see Local, remote, and embedded installation options on page 14.

8. On the Ports Configuration panel, specify the ports to use or enable when connecting to the Unisphere server.

The default ports of the Unisphere server (HTTPS Port No) and performance database (DB Port No) are shown. To use the default ports, verify that they are available, and click Next to accept and enable them. Or you can specify and enable different ports, and click Next.

9. On the Unisphere Lockbox Password panel, click Enter to accept the default lockbox password, or configure a new one and then press Enter.

Installing Unisphere for VMAX

26 EMC Unisphere for VMAX 8.3.0 Installation Guide

Note

If you configure a Unisphere Lockbox Password other than the default one, ensure that you take note of the new password. You will need it for subsequent upgrade and support operations.

10. (Optional) On the X.509 Certificate-based Client Authentication panel, configure certificate-based user authentication options. The default behavior is for X.509 certificate-based authentication to remain disabled.

To enable X.509 certificate-based authentication, complete the following steps:

a. At the Enable certificate based client authentication? prompt, type 2 for Yes.

b. Specify whether to use the CN or UPN of the client certificate as the certificate alias. Note that instances of the following special characters are stripped from the alias:

@:?;|<>[]+=,*/\

c. Press Enter to continue.

d. (Optional) To specify Unisphere 360 X.509 common name, type 2 and type the Unisphere X.509 common name. Press Enter to continue.

e. On the Confirm Client Authentication panel, confirm your selection.

If you enable X.509 certificate-based authentication, after installation completes, import the certificate and start SMAS manually. For more information, refer to Importing CA certificates on page 28.

11. On the Listening(bind) Address Selection panel, to install Unisphere for VMAX on a host with more than one network interface configured, you are prompted to choose the IP address to which Unisphere for VMAX will bind and specify if it is an IPv4 or an IPv6 address.

12. If the disk space and/or memory requirements are not met, a warning is displayed. If you want to continue with the installation regardless of the consequences described in the message, type 1.

13. On the Pre-Installation Summary panel, verify the summary information, and the press Enter to continue the installation.

14. On the Install Complete panel, press Enter.

15. Refer to Completing the installation on page 27 for instructions on completing the installation.

Completing the installation This section describes the tasks to perform after the installation has been completed:

l Configuring language and regional settings: Configuring language and regional settings on page 28

l Installing a Unisphere for VMAX license: Installing a Unisphere for VMAX license on page 28

l Configuring third-party utilities: Configuring third-party utilities on page 28

Installing Unisphere for VMAX

Completing the installation 27

l Importing CA certificates: Importing CA certificates on page 28

l Starting and stopping the performance database: Starting and stopping the performance database on page 29

l Starting and stopping the SMAS service: Starting and stopping the SMAS service on page 30

Configuring language and regional settings For Windows users outside the United States, you must configure your regional and language settings to English (United States) if you plan on using the graph feature of the Quality of Service (QoS) and Replication Monitors. The exact steps you need to follow might vary from those listed here, depending on the version of Windows you are using.

To configure the language and regional settings:

Procedure

1. Stop the EMC SMAS service (if it is running). See Starting and stopping the SMAS service on page 30.

2. In the Windows Control Panel, double-click Regional and Language Options.

3. On the Regional Options tab, set the Standards and formats to English (United States).

4. On the Advanced tab, set the Language for non-Unicode programs to English (United States) and select Apply all setting to the current user account and to the default user profile.

5. Restart the service.

Installing a Unisphere for VMAX license Before you can manage a VMAX array running Enginuity 5876 or higher, you must install a Unisphere for VMAX (SMC) eLicense on the VMAX array. For instructions on installing licenses, refer to Installing Licenses in the Unisphere for VMAX online help.

Configuring third-party utilities To ensure that third-party software utilities (including virus scanning and backup tools) do not affect the operation of the Unisphere for VMAX software installed on the host, you might need to carry out some additional configuration. Exclude the install_dir\SYMAPI\stp\spa directory and all subdirectories from any virus scan.

Exclude the performance database directory, install_dir\SMAS\jboss \standalone\data\pgsql\data, and all subdirectories, from the actions performed by any third-party software utility.

Note

Not following this advice may lead to data corruption in the performance database or problems with data collection.

Importing CA certificates If you chose to use certificate-based user authentication at installation time, import the CA certificates before you login.

You must have root/administrator permissions to complete this task.

Installing Unisphere for VMAX

28 EMC Unisphere for VMAX 8.3.0 Installation Guide

When certificate-based user authentication is chosen at install time, the SMAS service does not start automatically after installation completes. After you have imported the CA certificates, manually start the SMAS service.

For more information about starting the SMAS service refer to Starting and stopping the SMAS service on page 30.

To import a CA certificate:

Procedure

1. Open the domain.xml.init file.

For Linux:

install_dir/jboss/domain/configuration/domain.xml.init

For Windows:

install_dir\jboss\domain\configuration\domain.xml.init

2. Search for the instance of "ssl key-alias="tomcat" password=password".

3. Take note of the value of the password attribute.

4. For each root CA and intermediate CA certificate, run the appropriate commands.

For Windows:

cd install_dir\SMAS\jboss\bin service.bat importcacert password CA_cert_alias CA_file_path

For Linux:

cd install_dir/SMAS/jboss/bin initcst.sh importcacert password CA_cert_alias CA_file_path

Where:

l password is the password of the keystore, discovered in 3 on page 29

l CA_cert_alias is the alias of the CA cert chosen at installation time. Note that when either the CN or UPN is chosen as the alias for the CA cert, instances of the following special characters are stripped from the alias: @:?;|<>[]+=,*/\

l CA_file_path is the path to the CA certificate file.

Starting and stopping the performance database If required to do so, you can start and stop the performance database manually.

Installing Unisphere for VMAX

Starting and stopping the performance database 29

Windows

To start or stop the EMC_smasdb service in Windows, use the Control Panel (Administrative Tools > Services).

Alternatively, you can use the following commands to start or stop the Windows services using the CLI:

net start "EMC_smasdb" net stop "EMC_smasdb"

Linux

Start the performance database before starting the SMAS service. In the same way, stop the SMAS service before stopping the performance database.

To start or stop the performance database (PostgreSQL) in Linux, navigate to this directory: install_dir/SMAS/jboss/standalone/data/pgsql and use the following commands:

Action Command

Start ./smasdb_unix_helper.sh -S

Stop ./smasdb_unix_helper.sh -k

Starting and stopping the SMAS service If required to do so, you can start and stop the SMAS service manually.

Windows

To start or stop the EMC Symmetrix Management Application Server in Windows, use the Services panel. Click Control Panel > Administrative Tools > Services to open the Services panel.

Alternatively, you can use the following commands to start or stop the Windows services using the CLI:

net start "EMC Symmetrix Management Application Server" net stop "EMC Symmetrix Management Application Server"

Linux

Start the performance database before starting the SMAS service. In the same way, stop the SMAS service before stopping the performance database.

To start or stop the SMAS service in Linux, change to this directory: /etc/init.d and use the following commands:

Action Command

Start server ./smas start

Stop server ./smas stop

Installing Unisphere for VMAX

30 EMC Unisphere for VMAX 8.3.0 Installation Guide

Launching Unisphere for VMAX

Note

After performing any of the following operations, it can take up to 30 minutes (depending on the size of the storage environment) before Unisphere for VMAX becomes available:

l Installing

l Upgrading

l Rebooting

l Restarting the SMAS service

To launch Unisphere for VMAX:

Procedure

1. Type the following URL in a browser:

https://host_IP|host_name:port_number

The port number is configured during installation. The default HTTPS port number is 8443.

Note

The use of localhost is not supported.

If the host IP address is an IPv6 address, surround the IP address with square brackets, for example:

https://[2001:db8:ffff:ffff:ffff:ffff:ffff:ffff]:8443 If the host IP address is an IPv4 address, type the IP address as normal, for example:

https://198.51.100.255:8443 For your browser to access the Unisphere for VMAX console, Flash Player 11.2 or a later release is required. Flash Player is available from the Adobe website.

2. Do one of the following:

l At the login window, type the Unisphere Initial Setup User username and password, and click Login.

The default username for the Unisphere Initial Setup User is smc and the default password is smc.

l If you are using certificate-based user authentication, click Options to display more options, and select Use Client Certificate. If the Unisphere for VMAX login window does not display correctly, ensure that the CA certificates have been imported correctly.

3. Click Login.

Installing Unisphere for VMAX

Launching Unisphere for VMAX 31

Launching Database Storage Analyzer Database Storage Analyzer is an application included with Unisphere for VMAX. It provides a database performance troubleshooting solution for Oracle (version 11g and above) and MS SQL Server databases running on EMC storage systems.

When logging into Database Storage Analyzer, you can use the default Unisphere Initial Setup User. If you have removed the smc user or defined another admin user on the system, create a Database Storage Analyzer admin user in Unisphere for VMAX (Home > Administration > Security > Authorized Users & Groups).

Note

To use Database Storage Analyzer with certificate-based user authentication, you must launch Database Storage Analyzer in a standalone fashion, rather than from within Unisphere for VMAX.

To launch Database Storage Analyzer:

Procedure

1. Do one of the following:

l To launch Database Storage Analyzer:

a. Type the following URL in a browser: https://host_IP:port_number/ univmax/dsa The port number is configured during installation. The default HTTPS port number is 8443.

b. At the login window, type the Unisphere Initial Setup User username and password.

If certificate-based user authentication was enabled when Unisphere for VMAX was installed, the Database Storage Analyzer login window displays with Use Client's X.509 Certificate selected and the User and Password fields dimmed.

c. Click Login.

l To launch Database Storage Analyzer from within Unisphere for VMAX:

a. In Unisphere for VMAX, select a storage system.

b. Select Databases > Databases to open the Database list view.

c. Click Database Storage Analyzer.

d. At the login window, type the Unisphere Initial Setup User username and password, and click Login.

Installing Unisphere for VMAX

32 EMC Unisphere for VMAX 8.3.0 Installation Guide

CHAPTER 3

Upgrading Unisphere for VMAX

This chapter explains how to upgrade Unisphere for VMAX:

l Upgrade paths ...................................................................................................34 l Before upgrading Unisphere for VMAX.............................................................. 34 l Running the Unisphere for VMAX upgrade.........................................................34 l After upgrading Unisphere for VMAX.................................................................36 l Upgrading Database Storage Analyzer Listener................................................. 36

Upgrading Unisphere for VMAX 33

Upgrade paths You can upgrade to Unisphere for VMAX V8.3.0 from the following releases:

l Unisphere for VMAX V1.6.2

l Unisphere for VMAX V8.x

The installation program automatically upgrades your installation according to the

settings used in the previous installation, including port and connection type.

The following Unisphere for VMAX settings from your previous installation are

maintained through the upgrade process:

l Users

l Alert policies and threshold settings

l Email settings: Mailing list and SMTP configuration

l Performance dashboard settings

l Queries

When upgrading from V1.6.2, or lower, LDAP/AD configuration information is not

retained.

When upgrading from V8.x, LDAP/AD configuration information is retained.

Before upgrading Unisphere for VMAX Before upgrading Unisphere for VMAX, check the size of the performance database folder. For Unisphere for VMAX V1.6.1, the performance database folder is install_ dir\EMC\SMAS\jboss\standalone\data\msq and for Unisphere for VMAX V8.0.1, and higher, it is install_dir\EMC\SMAS\jboss\standalone\data \pgsql. Ensure that the minimum RAM and disk space requirements for Unisphere for VMAX V8.3.0 are met. For more information about server requirements, see Pre-installation considerations on page 13.

Before commencing any upgrade process, ensure that backups of all data have been made.

As a safeguard, follow these steps:

Procedure

1. For each registered storage system, backup the performance database. You must restore each database backup after the upgrade.

2. Take note of the systems registered for collecting performance data. Record the settings for data collection and diagnostic interval for each one.

3. Export the Performance settings (metric and alert definitions and user templates). This operation requires setting a password to use when you import the saved settings to the new system.

Running the Unisphere for VMAX upgrade This section describes how to upgrade the Unisphere for VMAX software.

Upgrading Unisphere for VMAX

34 EMC Unisphere for VMAX 8.3.0 Installation Guide

Upgrading Unisphere for VMAX on Windows To upgrade Unisphere for VMAX using the wizard on Windows:

Procedure

1. Access the software, as described in Step 1: Accessing the software on page 23.

2. Navigate to the location of the kit and run the appropriate executable for your operating system.

3. In the Unisphere for VMAX Instance Detected dialog box, click Yes to continue and upgrade.

4. A database backup warning displays. Click OK to continue with the upgrade. To preserve performance data, ensure that a backup has been performed.

5. In the Introduction - Upgrade Unisphere for VMAX page, click Next.

6. If the disk space and/or memory requirements are not met, a warning is displayed. If you want to continue with the upgrade regardless of the consequences described in the message, click OK.

7. In the Pre-Installation Summary page, click Install.

8. When the upgrade process completes, click Done.

Upgrading Unisphere for VMAX on Linux To upgrade Unisphere for VMAX using the command line on Linux:

Procedure

1. Stop the SMAS service, as described in Starting and stopping the SMAS service on page 30.

2. Access the software, as described in Step 1: Accessing the software on page 23.

3. Navigate to the location of the kit and run the appropriate executable for your operating system.

4. When prompted to do so, confirm that you want to upgrade the installed features.

5. The installation script displays the current Unisphere version and the version to which you will upgrade. Press Enter.

6. A database backup warning displays. Click OK to continue with the upgrade. To preserve performance data, ensure that a backup has been performed.

7. In the Introduction - Upgrade Unisphere for VMAX page, click Next.

8. In the Pre-Installation Summary page, click Install.

9. If the disk space and/or memory requirements are not met, a warning is displayed. If you want to continue with the upgrade regardless of the consequences described in the message, click OK.

10. Press Enter through each option in the upgrade process.

The upgrade process completes.

After you finish

Complete the tasks described in After upgrading Unisphere for VMAX on page 36.

Upgrading Unisphere for VMAX

Upgrading Unisphere for VMAX on Windows 35

After upgrading Unisphere for VMAX This section describes the tasks to perform after the installation has been completed.

Renewing link and launch client registrations Procedure

1. If you were using link and launch client registrations to launch Unisphere from ProSphere, or vSphere VSI clients, re-register your host with Unisphere for VMAX. The Unisphere help information shows how to do this.

Restoring and verifying system and performance data To restore and verify system and performance data:

Procedure

1. Re-register the systems that were collecting performance data before the upgrade.

2. Verify your data collection and diagnostic intervals against the values recorded before the upgrade.

3. Restore your performance database backups using the Unisphere for VMAX console and verify each database.

4. Verify the Performance settings (metric and alert definitions and user templates). If you need to import the Performance settings, use the password you set when you exported the settings.

The Unisphere for VMAX Online Help contains instructions on performing these tasks.

Upgrading Database Storage Analyzer Listener To use Database Storage Analyzer packaged with Unisphere for VMAX 8.3, you need to upgrade the Database Storage Analyzer Listener on the SQL Server database monitored environment.

Procedure

1. If the listener service is already installed, uninstall it. To do this, complete the following steps:

a. Navigate to EmcUnisphereDsaListener folder and right-click uninstallListener.bat.

b. Select Run as administrator.

c. Remove the EmcUnisphereDsaListener folder.

2. Copy the new installation zip file to a folder in the monitored database's server.

3. Unzip it to C:\Windows\Temp.

4. As an administrator, open a Windows Command Processor console.

5. Navigate to the C:\Windows\Temp\EmcDBAgent folder.

6. Run installListener.bat.

A service EMCDBAgent listener is created and started.

Upgrading Unisphere for VMAX

36 EMC Unisphere for VMAX 8.3.0 Installation Guide

7. Delete the C:\Windows\Temp\EmcDBAgent folder.

8. To check if the service is running, complete the following steps:

a. In the services list, check that a EMCDBAgent service is started.

b. In the Windows Task Manager, check that a sshd.exe process is running.

Upgrading Unisphere for VMAX

Upgrading Database Storage Analyzer Listener 37

Upgrading Unisphere for VMAX

38 EMC Unisphere for VMAX 8.3.0 Installation Guide

CHAPTER 4

Uninstalling Unisphere for VMAX

This chapter explains how to uninstall Unisphere for VMAX:

l Before you begin................................................................................................40 l Uninstalling from Windows.................................................................................40 l Uninstalling from Linux....................................................................................... 41

Uninstalling Unisphere for VMAX 39

Before you begin Before uninstalling Unisphere for VMAX, note the following:

l Uninstalling Unisphere removes the performance database. The Unisphere online help provides instructions on backing up/restoring the performance database should you want to reuse it at a later time.

l During an uninstallation, the installation program prompts you to export your customized performance settings (metrics and threshold settings only) to a file that can be imported to another Unisphere environment. The Unisphere online help provides instructions on exporting/importing your customized performance settings.

l Uninstalling Unisphere terminates all client sessions to the SMAS server and any SYMAPI operations in progress.

Note

Before uninstalling Unisphere for VMAX, it is recommended that you unregister any storage systems that are registered for performance data.

Uninstalling from Windows You can uninstall Unisphere for VMAX from a Windows host using either the Windows Add/Remove Programs window, the command line, or a wizard.

Using Windows Add/Remove Programs The exact steps you need to follow might vary from those listed here, depending on the version of Windows you are using.

To uninstall Unisphere for VMAX from the Windows Add/Remove Programs window:

Procedure

1. From the Windows Start menu, select Settings > Control Panel > Add/ Remove Programs.

2. In the Add/Remove Programs dialog, select EMC Unisphere for VMAX and click Change/Remove.

3. Complete the remaining steps in the wizard.

Using the Windows command line To uninstall Unisphere for VMAX using the command line:

Procedure

1. Change folder location to install_dir\SMAS\_EMC_SMAS_installation.

2. Type the following to launch the uninstallation console procedure: Uninstall_EMC_SMAS_Installation.exe -i console

3. Follow the steps on screen.

A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Uninstalling Unisphere for VMAX

40 EMC Unisphere for VMAX 8.3.0 Installation Guide

Using the Windows wizard To uninstall Unisphere for VMAX using the wizard:

Procedure

1. Change folder location to install_dir\SMAS\_EMC_SMAS_installation.

2. Launch the wizard: Uninstall_EMC_SMAS_Installation.exe 3. Complete the steps in the wizard.

A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Uninstalling from Linux You can uninstall Unisphere for VMAX from a Linux host using either the wizard or the command line.

Using the wizard Using the wizard to uninstall Unisphere for VMAX is not supported on virtual machines. To uninstall Unisphere for VMAX from a Linux host using the wizard:

Procedure

1. Navigate to the following directory: install_dir/SMAS/ _EMC_SMAS_installation.

2. Type the following to launch the uninstallation wizard: ./ Uninstall_EMC_SMAS_Installation -i swing

3. Complete the steps in the wizard.

A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Using the Linux command line To uninstall Unisphere for VMAX from a Linux host using the command line:

Procedure

1. Navigate to the following directory: install_dir/SMAS/ _EMC_SMAS_installation.

2. Type the following to launch the uninstallation console procedure: Uninstall_EMC_SMAS_Installation.exe -i console

3. Follow the steps on screen.

A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Uninstalling Unisphere for VMAX

Using the Windows wizard 41

Uninstalling Unisphere for VMAX

42 EMC Unisphere for VMAX 8.3.0 Installation Guide

APPENDIX A

Technical notes

This appendix provides technical notes for advanced configuration of Unisphere for VMAX V8.3.0.

l Technical notes.................................................................................................. 44

Technical notes 43

Technical notes This appendix provides technical notes for advanced configuration of Unisphere for VMAX V8.3.0.

Managing thin pools It is recommended that thin pools contain DATA volumes of the roughly the same size.

SYMAPI server If you want to change the SYMAPI server that Unisphere is pointing to, uninstall Unisphere, and then reinstall it.

During the install, you supply the new SYMAPI host name and network port number. The Unisphere for VMAX Installation Guide provides more information on these requirements.

Local replication management Unisphere for VMAX manages replication operations (TimeFinder family) through device groups. If the SMAS server does not have visibility to the device groups used to manage replication, you cannot perform any replication actions in Unisphere for VMAX. Similarly, replication sessions managed exclusively by device files cannot be managed by Unisphere for VMAX.

Advanced configuration settings Unisphere provides a dialog box for setting storage system preferences, including debug settings. The debug settings are restricted to Unisphere administrators.

Use the debug settings only at the direction of EMC Customer Service.

Resetting the host system stable values This section describes the steps to reset the host system SSVs using the CLI utility. To reset the lockbox used by Unisphere for VMAX:

Procedure

1. Stop the SMAS service.

For more information about how to start and stop the server, refer to Starting and stopping the SMAS service on page 30.

2. Find the lockbox_password used on install.

For more information on the lockbox password, refer to Unisphere Lockbox Password on page 16.

3. Change directory location to:

l Windows: install_location\jboss\bin l Linux: install_location/jboss/bin

4. Type the following command:

l Windows: service.bat updatessv lockbox_password

Technical notes

44 EMC Unisphere for VMAX 8.3.0 Installation Guide

l Linux: ./initcst.sh updatessv lockbox_password 5. Restart the SMAS service.

Alerts By default, most Unisphere status alerts are disabled. Managing alert policies in the Unisphere for VMAX help includes instructions on enabling them.

Protecting against POODLE SSL v3 vulnerability To protect your system from the Padding Oracle On Downgraded Legacy Encryption vulnerability, ensure that following is set in your browser:

l SSL v3 protocol is disabled

l TLS protocol is enabled

For instructions, refer to the documentation for your browser.

Troubleshooting the "database is in maintenance mode" message If a database restore, backup, or startup operation is in progress and an attempt is made to start a backup, restore, or registration operation, the following message might display:

The following Symmetrixs database is in maintenance mode: storage_system_number

To resolve this issue, in Unisphere for VMAX complete the following steps:

1. Click Performance > Settings > Databases.

2. Wait until the Status of the database of the appropriate storage system is set to OK before attempting to start another database operation.

Technical notes

Alerts 45

Technical notes

46 EMC Unisphere for VMAX 8.3.0 Installation Guide

APPENDIX B

Security configuration

This appendix explains how to configure security settings for Unisphere for VMAX.

The EMC VMAX Family Security Configuration Guide provides additional details about authentication, authorization and other issues related to security.

l Replacing the Unisphere for VMAX and CA server certificates.......................... 48 l Resetting the host system SSVs........................................................................50 l Listing certificates..............................................................................................51 l Deleting certificates........................................................................................... 51 l Configuring a Certificate Revocation List for X.509 certificate-based

authentication.................................................................................................... 51

Security configuration 47

Replacing the Unisphere for VMAX and CA server certificates

At installation, the installer generates and installs the self-signed server certificate used for HTTPS transport-level security. This appendix describes the steps to replace this certificate with the one issued by a trusted third-party.

Step 1: Obtaining the keystore password You need the keystore password to complete the following procedure. The keystore password is generated during installation and is stored in the following file: install_dir/SMAS/jboss/domain/configuration/host.xml.

Open the file and search for key-alias="tomcat". The password is designated by the keystore-password attribute.

Generate a new JKS key/trust store file with the server certificate alias tomcat and keystore password as described above. The key/trust store must contain all CA certificates needed for full certificate trust chain verification.

Step 2: Generating a certificate request To generate a certificate request:

Procedure

1. a. For Windows, enter the following commands:

cd install_dir\SMAS\jboss\standalone\configuration

install_dir\SMAS\jre\bin\keytool -certreq -alias tomcat^ -file tomcatcert.csr -keystore Keystore

b. For Linux, enter the following commands:

cd install_dir/SMAS/jboss/standalone/configuration

install_dir/SMAS/jre/bin/keytool -certreq -alias tomcat \ -file tomcatcert.csr - keystore Keystore

2. When prompted to do so, enter the keystore password.

A file named tomcatcert.csr is generated. This file is a certificate request. If the Failed to establish chain from reply error message appears, your CA is not in the keystore's default trust chain (the keystore comes with a default set of trusted CAs).

To import a trusted certificate into your keystore:

a. For Windows, enter the following commands:

cd install_dir\SMAS\jboss\standalone\configuration

Security configuration

48 EMC Unisphere for VMAX 8.3.0 Installation Guide

install_dir\SMAS\jre\bin\keytool -import -alias root^ -file Trusted_CA_cert_file -keystore keystore -trustcacerts

b. For Linux, enter the following commands:

cd install_dir\SMAS\jboss\standalone\configuration install_dir\SMAS\jre\bin\keytool -import -alias root / -file Trusted_CA_cert_file -keystore keystore -trustcacerts

3. Send the generated certificate request file, tomcatcert.csr, to your CA for validation. After the request file has been validated, you should receive a signed certificate back from CA.

Step 3: Importing the CA-signed certificate into the keystore Starting with HYPERMAX OS Q1 2015 SR, you can import CA-signed certificates using the CLI or scripts.

In the following instructions:

l signed_certificate_file is the signed certificate you received from your CA.

l password is the password obtained in Step 1: Obtaining the keystore password on page 48

l CA_certificate_alias is tomcat.

Using the CLI to import the CA-signed certificate into the keystore using CLI

Starting with HYPERMAX OS Q1 2015 SR, you can import CA-signed certificates using the CLI or scripts.

To import the CA-signed certificate into the keystore using the CLI:

Procedure

1. If it is running, stop the SMAS server. For instructions, refer to Starting and stopping the SMAS service on page 30

When X.509 certificate-based authentication is chosen at installation time, the SMAS service is not started, by default.

2. a. For Windows, enter the following commands:

cd install_dir\SMAS\jboss\standalone\configuration install_dir\SMAS\jre\bin\keytool -import -alias tomcat^ -file signed_certificate_file keystore keystore - trustcacerts

a. For Linux, enter the following commands:

cd install_dir/SMAS/jboss/standalone/configuration install_dir/SMAS/jre/bin/keytool -import -alias tomcat \

Security configuration

Step 3: Importing the CA-signed certificate into the keystore 49

-file signed_certificate_file keystore keystore - trustcacerts

3. When prompted, enter the keystore password.

Using scripts to import the CA-signed certificate into the keystore using scripts

To import the CA-signed certificate into the keystore using scripts:

Procedure

1. If it is running, stop the SMAS server. For instructions, refer to Starting and stopping the SMAS service on page 30

When X.509 certificate-based authentication is chosen at installation time, the SMAS service is not started, by default.

2. a. For Windows, enter the following commands:

cd install_dir\SMAS\jboss\bin service.bat importcacert password CA_certificate_alias^ signed_certificate_file

a. For Linux, enter the following commands:

cd install_dir/SMAS/jboss/bin initcst.sh importcacert password CA_certificate_alias \ signed_certificate_file

Step 4: Starting the SMAS server Start the SMAS server. For instructions, refer to Starting and stopping the SMAS service on page 30.

Resetting the host system SSVs This task describes the steps to reset the host system SSVs using the CLI. To reset the lockbox used by Unisphere for VMAX:

Procedure

1. Ensure that the SMAS service is running.

For more information about starting the SMAS server, refer to Starting and stopping the SMAS service on page 30.

2. Find the lockbox passphrase used during installation.

3. Change directory location to:

Windows: install_location\jboss\bin Linux: install_location/jboss/bin

4. Type the following command:

Windows: service.bat updatessv CST_PASSPHRASE

Security configuration

50 EMC Unisphere for VMAX 8.3.0 Installation Guide

Linux: ./initcst.sh updatessv CST_PASSPHRASE

Listing certificates Procedure

1. Type the following commands to list certificates:

l On Windows systems:

cd install_path\jboss\bin

service.bat listcerts password

l On Linux systems:

cd install_path\jboss\bin

initcst.sh listcerts password

where password is the trust store password.

Deleting certificates Procedure

1. Type the following commands to delete certificates:

l On Windows systems:

cd install_path\jboss\bin

service.bat deletecert password cert_alias

l On Linux systems:

cd install_path\jboss\bin

initcst.sh deletecert password cert_alias

where password is the trust store password and cert_alias is tomcat.

Configuring a Certificate Revocation List for X.509 certificate-based authentication

Unisphere installations with X.509 certificate-based authentication enabled may optionally configure a Certificate Recovation List (CRL) for greater PKI security. The CRL could be replaced periodically, based on the PKI security requirements set by the enterprise.

Security configuration

Listing certificates 51

Procedure

1. Stop the SMAS server.

2. Edit the file:

smas_installation/jboss/domain/configuration/domain.xml

where smas_installation is the directory where SMAS is installed.

3. Open the file and search for ssl key-alias="tomcat".

4. Insert the new ca-recvocation-url="crl" attribute to point to the location, where crl is either the absolute filename or URL.

For example,

APPENDIX C

Configuring SMAS to work in z/OS

This appendix describes how to configure the Symmetrix Management Application Server to work in a z/OS environment.

l Configuring SMAS to work in z/OS................................................................... 54

Configuring SMAS to work in z/OS 53

Configuring SMAS to work in z/OS These instructions apply to systems running Enginuity 5876 or higher. Install Unisphere for VMAX on a Open Systems server in a client-server mode. For more information about installing Unisphere for VMAX, refer to Installing Unisphere for VMAX on page 21. Define the remote host as the IP address of the mainframe.

To configure SMAS to work in a z/OS environment:

Procedure

1. Shut down the services as described in Starting and stopping the SMAS service on page 30.

2. Do the following on the mainframe side:

a. Install Solutions Enabler 8.0 or a later release on the mainframe LPAR. Refer to the EMC Solutions Enabler Installation Guide for instructions.

b. Start the API server, API base daemon, GNS daemon, and event daemon on the mainframe LPAR.

3. Do the following on the qualified open system server:

a. Make the following changes in the file called daemon_option, which is located under install_dir/symapi/config on Linux, or install_dir \symapi\config on Windows:

Enable the DMN_REMOTE_MODE parameter.

Set the DMN_REMOTE_ADDRESS parameter to the mainframe IP address.

If daemon STORSRVD on zOS is not listening on the default port (port 2707), set the DMN_REMOTE_PORT.

b. Start the STP daemon (storstpd).

c. Open the ejb-jar.xml file, which is found in one of the following locations:

For Linux:

install_dir/SMAS/jboss/domain/deploy/domain-symm.ear/ domain-symm-ejb.jar/META-INF

For Windows:

install_dir\SMAS\jboss\domain\deploy\domain-symm.ear \domain-symm-ejb.jar\META-INF

d. In the ejb-jar.xml file, make the following updates:

l Set the value of the StatsConnectionType entry to SYMAPI_CONN_TYPE_LOCAL.

l Set the value of the StatsNodeName entry to the IP address of the Unisphere/API server.

l Set the value of StatsNetPort entry, if it was changed when Solutions Enabler was installed on the Unisphere/API server.

l Uncomment the XML lines. The beginning comment value is These values should be deleted.

Configuring SMAS to work in z/OS

54 EMC Unisphere for VMAX 8.3.0 Installation Guide

The following extract is from a sample ejb-jar.xml file:

StatsConnectionType java.lang.String SYMAPI_CONN_TYPE_LOCAL NodeName java.lang.String 198.51.100.90

4. Delete any directories named deployX (where X is an integer) under the following directory:

For Linux:

install_dir/SMAS/jboss/domain

For Windows:

install_dir\SMAS\jboss\domain For example, delete deploy0, deploy1, deploy2, and so on. The number of deploy directories depends on how many Java Virtual Machines (JVMs) are configured.

Note

Ensure that you do not delete the install_dir/SMAS/jboss/domain/ deploy directory, in which you configured the ejb-jar.xml file.

5. Restart the services as described in Starting and stopping the SMAS service on page 30.

When the services restart, the deployX directories are recreated automatically with correct configuration. Do not attempt to delete any of the deployX directories at this time.

6. Launch the Unisphere for VMAX console. For more information, see Launching Unisphere for VMAX on page 31.

Configuring SMAS to work in

Manualsnet FAQs

If you want to find out how the EMC Dell works, you can view and download the Dell EMC VMAX 100K V8.3.0 Storage Installation Guide on the Manualsnet website.

Yes, we have the Installation Guide for Dell EMC as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Installation Guide should include all the details that are needed to use a Dell EMC. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Dell EMC VMAX 100K V8.3.0 Storage Installation Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Dell EMC VMAX 100K V8.3.0 Storage Installation Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell EMC VMAX 100K V8.3.0 Storage Installation Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell EMC VMAX 100K V8.3.0 Storage Installation Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell EMC VMAX 100K V8.3.0 Storage Installation Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.