Contents

Dell VxFlex R840 Solution Owner's Guide PDF

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Summary of Content for Dell VxFlex R840 Solution Owner's Guide PDF

DELL EMC PowerFlex Appliance and VxFlex Ready Node R840 Owner's Guide

June 2020 Rev. 4.0

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2019 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: System overview.............................................................................................................5 R840 system overview......................................................................................................................................................... 5 Front view of the R840 system...........................................................................................................................................5

Control panels.................................................................................................................................................................. 6 LCD panel..........................................................................................................................................................................6

Rear view of the R840 system............................................................................................................................................ 8 Inside the system...................................................................................................................................................................9 Locating the Service Tag of your system...........................................................................................................................9

Chapter 2: Technical specifications................................................................................................. 11 Chassis dimensions............................................................................................................................................................... 11 Chassis weight......................................................................................................................................................................12 Processor specifications......................................................................................................................................................12 PSU specifications............................................................................................................................................................... 12 System battery specifications............................................................................................................................................ 13 Expansion card riser specifications.................................................................................................................................... 13 Memory specifications.........................................................................................................................................................13 Storage controller specifications........................................................................................................................................14 Drive specifications.............................................................................................................................................................. 14 Ports and connector specifications................................................................................................................................... 14

USB ports........................................................................................................................................................................ 14 NIC ports......................................................................................................................................................................... 15 VGA ports........................................................................................................................................................................15

Video specifications............................................................................................................................................................. 15 Environmental specifications.............................................................................................................................................. 16

Standard operating temperature.................................................................................................................................. 17 Expanded operating temperature.................................................................................................................................17 Particulate and gaseous contamination specifications .............................................................................................19

Chapter 3: System diagnostics and indicator codes.......................................................................... 21 Indicator codes .................................................................................................................................................................... 21

Status LED indicators.................................................................................................................................................... 21 System health and system ID indicator codes........................................................................................................... 22 iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 22 iDRAC Direct LED indicator codes.............................................................................................................................. 23 NIC indicator codes....................................................................................................................................................... 23 Power supply unit indicator codes...............................................................................................................................24 Drive indicator codes.....................................................................................................................................................25

Using system diagnostics................................................................................................................................................... 26 Dell Embedded System Diagnostics............................................................................................................................26

Chapter 4: Reference material....................................................................................................... 28 Trusted Platform Module................................................................................................................................................... 28

Upgrading the Trusted Platform Module....................................................................................................................28

Contents

Contents 3

Initialize the TPM for BitLocker users.........................................................................................................................28 Initialize the TPM 1.2 for TXT users............................................................................................................................ 28

Chapter 5: Getting help................................................................................................................. 30 Contacting Dell EMC.......................................................................................................................................................... 30 Secure Remote Services.................................................................................................................................................... 30 Recycling or End-of-Life service information...................................................................................................................31

4 Contents

System overview This section provides an overview of the PowerFlex Appliance and the VxFlex Ready Node R840.

Topics:

R840 system overview Front view of the R840 system Rear view of the R840 system Inside the system Locating the Service Tag of your system

R840 system overview The PowerFlex Appliance and VxFlex Ready Node R840 server is a 2U server that supports a maximum of:

Four Intel Xeon Processor Scalable family (Skylake-EP) processors (VxFlex Ready Node only) or Cascade Lake processors (VxFlex Ready Node and PowerFlex Appliance)

48 DIMM slots Two AC power supply units 24 SAS, SAS SED, SATA and up to 24 NVMe drives Up to 24 SAS/SAS SED/SATA drives (VxFlex Ready Node only) The VxFlex Ready Node also supports a BOSSless configuration.

For more information about supported drives, see Technical specifications.

NOTE: All instances SAS, SAS SED, SATA, or NVMe and are referred to as drives in this document, unless specified

otherwise.

Front view of the R840 system Use this topic to understand the front view of the R840 system.

The following image shows the front view of the R840 system:

1. Left control panel 2. Drives

3. Right control panel 4. Service Tag

1

System overview 5

Control panels This section describes the system's control panels.

Left control panel The left control panel is explained as follows:

The following image shows the left control panel view with optional iDRAC Quick Sync 2.0 indicator:

1. Status LED indicators 2. System health and system ID indicator 3. iDRAC Quick Sync 2 wireless indicator (optional)

NOTE: The iDRAC Quick Sync 2 feature allows you to manage your system using mobile devices. This feature is only

available on certain configurations. For more information about the feature, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

Right control panel view The right control panel is explained as follows:

The following image shows the right control panel view:

1. Power button 2. USB 2.0 port (2)

3. iDRAC Direct port 4. iDRAC Direct LED

5. VGA port

NOTE: For more information about the ports, see Technical specifications.

LCD panel The LCD panel provides system information, status, and error messages to indicate whether the system is functioning correctly or requires attention. The LCD panel can also be used to configure or view the systems iDRAC IP address.

The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

6 System overview

The statuses and conditions of the LCD panel are outlined here:

The LCD backlight is white during normal operating conditions. When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or off.

When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

If the LCD panel stops responding, remove the bezel and reinstall it.

If the problem persists, see "Getting help" at the end of this publication. The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 1. LCD panel

Table 1. LCD panel features

Item Button or display

Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item that is highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

Press and hold the right button to increase scrolling speed. Release the button to stop.

NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.

4 LCD display Displays system information, status, and error messages or iDRAC IP address.

Viewing Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

Steps

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right). 2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button till the up arrow is displayed.

b. Navigate to the Home icon using the up arrow . c. Select the Home icon. d. On the Home screen, press the Select button to enter the main menu.

Setup menu The Setup menu contains the following options:

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

System overview 7

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.

Select Simple to view LCD error messages in a simplified user-friendly description. For information about the event and error messages generated by the system firmware and agents that monitor system components, see the Error Code Lookup page at qrl.dell.com

Set home Select the default information to be displayed on the Home screen. See View menu section for the options and option items that can be set as the default on the Home screen.

View menu The View menu contains the following options:

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu.

Rear view of the R840 system The back view displays the features available on the back of the R840 system.

The image below shows the rear view of the R840 system.

1. Riser 1 - Full-height PCIe expansion card (Slot 1 and 2) 2. Half-height PCIe expansion card slots located on the system board (Slot 3 and 4)

3. Riser 2 -Full-height PCIe expansion card slots (Slot 5 and 6) 4. Power supply units (2)

5. System identification button 6. iDRAC9 dedicated port

7. USB 3.0 ports (2) 8. VGA port

9. Serial port 10. NIC ports (4)

11. Rear handle

NOTE: For more information about the ports and connectors, see Technical specifications .

8 System overview

Inside the system Components that are hot swappable have orange touch points and the components that are not hot swappable have blue touch points.

The following image shows the inside the system without rear drive cage.

1. Drive backplane 2. SAS Expander board (not supported)

3. Cooling fans (6) 4. System board

5. Full-height expansion card Riser 2 6. Full-height expansion card Riser 1

7. Intrusion switch

Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in the front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system.

The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

Figure 2. Service Tag

1. Information tag (top view) 2. Information tag (bottom view) 3. OpenManage Mobile (OMM) label (optional)

System overview 9

4. iDRAC MAC address and iDRAC secure password label NOTE: If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the

back of the system Information tag. This section of label will be blank, if you have not opted for secure default

access to iDRAC, then the default user name and password are root and Scaleio123, respectively.

5. Service Tag

10 System overview

Technical specifications The technical and environmental specifications of your system are outlined in this section.

Topics:

Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion card riser specifications Memory specifications Storage controller specifications Drive specifications Ports and connector specifications Video specifications Environmental specifications

Chassis dimensions This topic provides details of the dimensions of the R840 system:

Figure 3. R840 server dimensions

2

Technical specifications 11

Table 2. R840 server dimensions

Xa Xb (without brackets)

Xb (w brackets)

Y Za (with bezel)

Za (without bezel)

Zb* Zc (with PSU handle)

Zc (with chassis rear wall handle)

482 mm (18.97 inches)

434 mm (17.08 inches)

444.0 (17.48 inches)

86.8 mm (3.41 inches)

37.84 mm (1.41 inches)

23.9 mm (0.94 inches)

812 mm (31.96 inches)

842 mm (33.14 inches)

902 mm (35.51 inches)

* - Zb refers to the nominal rear wall external surface, where the system board I/O connectors are located.

Chassis weight The following table shows the maximum weight of the R840 server chassis:

Table 3. Chassis weight

System Maximum weight (with all drives/SSDs)

2.5 inch 36.6 kg (80.68 lb)

Processor specifications The R840 system supports four processors from the Intel Xeon Scalable Processor family.

PSU specifications The R840 system supports up to two AC or DC power supply units (PSUs). The following table describes the specifications for the supported power supplies.

Table 4. PSU specifications

PSU Class Heat dissipation (maximum)

Frequency Voltage High line 200V240 V

Low line 100 V 140 V

DC Current

1600 W AC Platinum 6000 BTU/hr 50/60 Hz 100240 V AC, autoranging

1600 W 800 W NA 10 A

2000 W AC Platinum 7500 BTU/hr 50/60 Hz 100240 V AC, autoranging

2000 W 1000 W NA 11.5 A

2400 W AC Platinum 9000 BTU/hr 50/60 Hz 100240 V AC, autoranging

2400 W 1400 W NA 16 A

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding

240 V.

12 Technical specifications

System battery specifications The R840 system supports CR 2032 3.0-V lithium coin cell system batteries.

Expansion card riser specifications R840 servers support up to six PCI express (PCIe) generation 3 expansion cards that can be installed on the system board and expansion card risers.

Figure 4. PCIe slot numbers on 24 x 2:5-inch drive R840 server

Table 5. Expansion card riser specifications for R840 system

PCIe slot Riser Processor connection

Height Length Slot width

1 Dummy slot NA NA NA NA

2 X16 PCIe Riser 1 Processor 1 Full height Full length x16

3 On the system board Processor 1 Low profile Half length x16

4 On the system board Processor 2 Low profile Half length x16

5 Dummy slot NA NA NA NA

6 X16 PCIe Riser 2 Processor 2 Full height Full length x16

Memory specifications R840 servers support up to 48 288-pins RDIMMs, LRDIMMs, supported with speeds of 2933 MT/s, 2667 MT/s, 2400 MT/s, and 2100 MT/s with support for memory optimized operation.

Table 6. Memory specifications for the R840 system

DIMM type DIMM rank DIMM capacity Quad processors

Minimum RAM Maximum RAM

LRDIMM (VxFlex Ready Node only)

Octal rank 128 GB 512 GB 6144 GB

RDIMM Dual rank 32 GB 128 GB 1536 GB

RDIMM Dual rank 16 GB 64 GB 768 GB

RDIMM Single rank 8 GB 32 GB 384 GB

Technical specifications 13

Storage controller specifications R840 servers support the following internal storage controller cards:

Internal storage controller cards: HBA330, and Boot Optimized Server Storage (BOSS-S1)

Drive specifications R840 servers support SAS, SAS SED, SATA, or NVMe drives.

Table 7. Supported drive options

Chassis options Configurations

Eight-drive chassis

VxFlex Ready Node only

Up to eight 2.5-inch SAS/SAS SED/SATA front-accessible drives in slots 07

Up to eight 2.5-inch SATA front-accessible drives in slots 07

Twenty-four drive chassis

Up to twenty-four 2.5-inch SAS/SAS SED/SATA front-accessible drives in slots 023

Up to twenty-four 2.5-inch NVMe front-accessible drives in slots 023

Ports and connector specifications The system supports the following ports and connectors:

Table 8. Requirements

Component Requirement

Port specifications The following TCP ports are not used by any other application, and are open in the local firewall of the server:

MDM: 6611 and 9011 SDS: 7072 (for multiple SDS, ports 7073 through 7076) PowerFlex Gateway (includes REST Gateway, PowerFlex Installer, and SNMP trap sender):

80 and 443 Light Installation Agent (LIA): 9099 SDBG ports: MDM 25620, SDS 25640, Multiple SDS 25641-25644 (not 25640). These ports

are used by PowerFlex internal debugging tools to extract live information from the system for debugging purposes.

The following UDP port is open in the local firewall of the server:

SNMP traps: 162

NOTE:

You can change the default ports. For more information, see Changing default ports in the PowerFlex Deployment Guide.

USB ports The R840 servers support both USB 2.0-compliant and USB 3.0-compliant ports.

NOTE: The internal USB is not supported on R840.

The following table provides more information about the USB specifications.

Table 9. USB specifications

Front panel Back panel Internal USB

Two USB 2.0-compliant ports Two USB 3.0-compliant ports One internal USB 3.0-compliant port

14 Technical specifications

Table 9. USB specifications

Front panel Back panel Internal USB

One micro USB 2.0-compliant port for iDRAC Direct

NOTE: The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port.

One optional USB 3.0-compliant port

NIC ports The R840 system supports up to four Network Interface Controller (NIC) ports that are integrated on the network daughter card (NDC), and are available in the following configurations:

Table 10. Supported NICs

NICs PowerFlex Appliance VxFlex Ready Node

Intel X550 2 Port 10 Gb Base-T + I350 2 Port 1 Gb Base-T, rNDC X

Intel X710 DP 10 Gb DA/SFP+, + I350 DP 1 Gb Ethernet, Network Daughter Card

X X

X55 Quad port rNDC and X710 Quad port NIC (10G) X X

Mellanox ConnectX-4 Lx Dual Port 25 GbE DA/SFP rNDC X X

Intel X550 Dual Port 10G Base-T Adapter, Full Height X

Intel X550 Dual Port 10G Base-T Adapter, Low Profile X

Mellanox ConnectX-4 Lx Dual Port 25 GbE DA/SFP Network Adapter, Full Height

X X

Mellanox ConnectX-4 Lx Dual Port 25 GbE DA/SFP Network Adapter, Low Profile

X X

Mellanox ConnectX-4 Dual Port 100 GbE QSFP28 PCIe Adapter, FH X

Mellanox ConnectX-4 Dual Port 100 GbE QSFP28 PCIe Adapter, LP X

Mellanox CX5 Single/Dual-Port Adapter 100 Gb/s X

VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display.

The R840 system supports two 15-pin VGA ports, one each, on the front and back of the system.

Video specifications R840 servers support the integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer.

The following table describes the supported video resolution options.

Table 11. Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

1024 x 768 60 8, 16, 32

1280 x 800 60 8, 16, 32

Technical specifications 15

Table 11. Supported video resolution options (continued)

Resolution Refresh rate (Hz) Color depth (bits)

1280 x 1024 60 8, 16, 32

1360 x 768 60 8, 16, 32

1440 x 900 60 8, 16, 32

1600 x 900 60 8, 16, 32

1600 x 1200 60 8, 16, 32

1680 x 1050 60 8, 16, 32

1920 x 1080 60 8, 16, 32

1920 x 1200 60 8, 16, 32

NOTE: 1920 x 1080 and 1920 x 1200 resolutions are supported only in reduced blanking mode.

Environmental specifications NOTE: For additional information about environmental certifications, please refer to the Product Environmental

Datasheet located with the Manuals & Documents on support.dell.com.

Table 12. Temperature specifications

Temperature Specifications

Storage 4065C (40 F149F)

Continuous operation (for altitude less than 950 m or 3117 ft)

1035C (50 F95F) with no direct sunlight on the equipment

Maximum temperature gradient (operating and storage)

20C/h (36F/h)

Table 13. Relative humidity specifications

Relative humidity Specifications

Storage 5% to 95% RH with 33C (91F) maximum dew point. Atmosphere must be noncondensing at all times.

Operating 10% to 80% RH with 29C (84.2F) maximum dew point.

Table 14. Maximum vibration specifications

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15. Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

16 Technical specifications

Table 16. Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10,000 ft)

Storage 12,000 m (39,370 ft)

Table 17. Operating temperature derating specification

Operating temperature derating Specifications

Up to 35C (95F) Maximum temperature is reduced by 1C/300 m (1F/547 ft), above 950 m (3,117 ft).

3540 C (95104 F) Maximum temperature is reduced by 1C/175 m (1F/319 ft), above 950 m (3,117 ft).

4045 C (104 F113 F) Maximum temperature is reduced by 1C/125 m (1F/228 ft), above 950 m (3,117 ft).

Standard operating temperature Table 18. Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10 C35C (50 F95F) with no direct sunlight on the equipment.

Expanded operating temperature Table 19. Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5 C40C at 5% to 85% RH with 29C dew point. NOTE: Outside the standard operating temperature (10 C35C), the system can operate continuously in temperatures as low as 5C and as high as 40C.

For temperatures 35 C 40C, derate maximum allowable temperature by 1C per 175 m (1F per 319 ft.) above 950 m (3,1171 ft.).

1% of annual operating hours 5 C45C at 5% to 90% RH with 29C dew point. NOTE: Outside the standard operating temperature (10 C35C), the system can operate down to 5C or up to 45C for a maximum of 1% of its annual operating hours.

For temperatures 40 C 45C, derate maximum allowable temperature by 1C per 125 m (1F per 228 ft.) above 950 m (3.117 ft.).

NOTE: When operating in the expanded temperature range, the performance of the system may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD

panel and in the System Event Log.

Expanded operating temperature restrictions Do not perform cold start below 5C due to hard drive constraints.

Technical specifications 17

Apache Pass DIMM, NVDIMM, PCIe SSD, and NVMe are not supported. LRDIMM >32 GB is not supported in x4 sockets configuration. Rear installed drives and GPU configuration are not supported. Redundant power supplies are required. Non Dell EMC qualified peripheral cards and /or peripheral cards greater than 25 W are not supported. Intel FPGA is not supported. 205 W SKUs, 200W/18C, 165W/12C, and 150W_8C processor are not supported on all x4 socket processor configurations. 165 W SKUs, 130W/8C, 115W/6C, and 105W_4C are not supported on the x4 socket processor configurations except front x8 inch

SAS/SAS SED/SATA drives configurations.

Ambient temperature limitations The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which may impact system performance.

The following table lists configurations that require an ambient temperature of less than 35C.

NOTE: For all processor updates, see the Firmware documentation.

Table 20. Configuration-based ambient temperature restrictions

R840 configurations Backplane 24 x 2.5 inch SAS/SAS SED/SATA (Expander)

24 x 2.5-inch NVMe (Expander)

R840 configurations No. Of processors supported

4 4

Processor heat sink 1U 1U

No. Of GPUs supported

>1DW/SW GPU >1DW/SW GPU

Supported processor Processor Thermal Design Power (TDP)

Core count Ambient support Ambient support

Intel Xeon Platinum 8180 205 W 28 C30 C30

Intel Xeon Platinum 8176 165 W 28 C30 C30

Intel Xeon Platinum 8170 165 W 26 C30 C30

Intel Xeon Gold 6150 165 W 18 C30 C30

Intel Xeon Gold 6134 130 W 8 C30 C30

Intel Xeon Platinum 8164 150 W 26 C30 C30

Intel Xeon Platinum 8160 150 W 24 C30 C30

Intel Xeon Gold 6148 150 W 20 C30 C30

Intel Xeon Gold 6142 150 W 16 C30 C30

Intel Xeon Gold 6136 150 W 12 C30 C30

Intel Xeon Platinum 8158 150 W 12 C30 C30

Intel Xeon Gold 6152 140 W 22 C30 C30

Intel Xeon Gold 6140 140 W 18 C30 C30

Intel Xeon Gold 6132 140 W 14 C30 C30

Intel Xeon Gold 6138 125 W 20 C30 C30

Intel Xeon Gold 6130 125 W 16 C30 C30

Intel Xeon Platinum 8153 125 W 16 C30 C30

Intel Xeon Gold 6126 125 W 12 C30 C30

18 Technical specifications

The following table lists configurations that require an ambient temperature of less than 35C.

Table 21. Configuration-based ambient temperature restrictions

R840 configurations Backplane 24 x 2.5 inch SAS/SAS SED/SATA (Expander)

24 x 2.5-inch NVMe (Expander)

R840 configurations No. Of processors supported

4 4

Processor heat sink 1U 1U

No. Of GPUs supported

Non-GPU Non-GPU

Supported processor Processor Thermal Design Power (TDP)

Core count Ambient support Ambient support

Intel Xeon Platinum 8180 205 W 28 C30 C30

Intel Xeon Platinum 8168 205 W 24 C30 C30

Intel Xeon Gold 6154 200 W 18 C30 C30

Intel Xeon Gold 6146 165 W 12 C30 C30

Intel Xeon Gold 6144 150 W 8 C30 C30

Intel Xeon Platinum 8176 165W 28 C35 C30

Intel Xeon Platinum 8170 165 W 26 C35 C30

Intel Xeon Gold 6150 165 W 18 C35 C30

Intel Xeon Gold 6134 130 W 8 C35 C35

Intel Xeon Platinum 8164 150 W 4 C35 C35

Intel Xeon Platinum 8160 150 W 26 C35 C35

Intel Xeon Gold 6148 150 W 24 C35 C35

Intel Xeon Gold 6142 150 W 20 C35 C35

Intel Xeon Gold 6136 150W 16 C35 C35

Intel Xeon Platinum 8158 150 W 12 C35 C35

Intel Xeon Gold 6152 140 W 12 C35 C35

Intel Xeon Gold 6140 140 W 22 C35 C35

Intel Xeon Gold 6132 140 W 18 C35 C35

Intel Xeon Gold 6138 125 W 20 C35 C35

Intel Xeon Gold 6130 125 W 14 C35 C35

Intel Xeon Platinum 8153 125 W 20 C35 C35

Intel Xeon Gold 6126 125 W 16 C35 C35

Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any damages to the IT equipment and/or, or both failure from particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you must rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.

Technical specifications 19

Table 22. Particulate contamination specifications

Particulate contamination Specifications

Air Filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit.

NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: This condition applies to data center and non- data center environments.

Corrosive dust Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point

less than 60% relative humidity.

NOTE: This condition applies to data center and non- data center environments.

Table 23. Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion <300 /month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver Coupon Corrosion <200 /month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at 50% relative humidity.

20 Technical specifications

System diagnostics and indicator codes This section explains the system diagnostics and indicator codes for your system.

Topics:

Indicator codes Using system diagnostics

Indicator codes The diagnostic indicators on the system front panel display system status during system startup and assist you in diagnosing system health.

Status LED indicators The status indicators display solid amber if any error occurs on the system.

Table 24. Status LED indicators and descriptions

Icon Description Condition Corrective action

Drive indicator The indicator turns solid amber if there is a drive error.

Check the System Event Log to determine if the drive has an error. Run the appropriate Online Diagnostics test. Restart the system and

run embedded diagnostics (ePSA).

Temperature indicator

The indicator turns solid amber if the system experiences a thermal error (for example, the ambient temperature is out of range or there is a fan failure).

Ensure that none of the following conditions exist:

A cooling fan has been removed or has failed. System cover, air shroud, memory module blank, or back filler bracket

is removed. Ambient temperature is too high. External airflow is obstructed.

If the problem persists, see "Getting help".

Electrical indicator

The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU.

If the problem persists, see "Getting help".

Memory indicator

The indicator turns solid amber if a memory error occurs.

Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module.

If the problem persists, see "Getting help".

PCIe indicator The indicator turns solid amber if a PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Reinstall the card.

If the problem persists, see "Getting help".

3

System diagnostics and indicator codes 21

System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system.

Figure 5. System health and system ID indicators

Table 25. System health and system ID indicator codes

System health and system ID indicator code Condition

Solid blue Indicates that the system is turned on, the system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.

Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode.

Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see Getting help on page 30.

Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error messages.

iDRAC Quick Sync 2 indicator codes The iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

Figure 6. iDRAC Quick Sync 2 indicators

Table 26. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator code

Condition Corrective action

Off (default state) Indicates that the iDRAC Quick Sync 2 feature is turned off. Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature.

If the LED fails to turn on, reseat the left control panel flex cable and check. If the problem persists, see "Getting help."

Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate. Press the iDRAC Quick Sync 2 button to turn off.

If the LED fails to turn off, restart the system. If the problem persists, see Getting help on page 30.

Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see Getting help on page 30.

Blinks white slowly Indicates that firmware update is in progress.

If the indicator continues to blink indefinitely, see Getting help on page 30.

Blinks white five times rapidly and then turns off

Indicates that the iDRAC Quick Sync 2 feature is disabled.

Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC. If the problem persists, see Getting help on page 30. For more information, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals or Dell OpenManage Server Administrator Users Guide atwww.dell.com/openmanagemanuals .

22 System diagnostics and indicator codes

Table 26. iDRAC Quick Sync 2 indicators and descriptions (continued)

iDRAC Quick Sync 2 indicator code

Condition Corrective action

Solid amber Indicates that the system is in fail-safe mode.

Restart the system. If the problem persists, see Getting help on page 30.

Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly.

Restart the system. If the problem persists, see Getting help on page 30.

iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB-to-micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

NOTE: The internal USB is not supported on PowerFlex appliance R840.

Table 27. iDRAC Direct LED indicator codes

iDRAC Direct LED indicator code

Condition

Solid green for two seconds

Indicates that the laptop or tablet is connected.

Flashing green (on for two seconds and off for two seconds)

Indicates that the laptop or tablet connected is recognized.

Turns off Indicates that the laptop or tablet is unplugged.

NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 7. NIC indicator codes

1. Link LED indicator 2. Activity LED indicator

Table 28. NIC indicator codes

Status Condition

Link and activity indicators are off. The NIC is not connected to the network.

Link indicator is green, and activity indicator is blinking green.

The NIC is connected to a valid network at its maximum port speed, and data is being sent or received.

Link indicator is amber, and activity indicator is blinking green.

The NIC is connected to a valid network at less than its maximum port speed, and data is being sent or received.

Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed, and data is not being sent or received.

System diagnostics and indicator codes 23

Table 28. NIC indicator codes (continued)

Status Condition

Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum port speed, and data is not being sent or received.

Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.

Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or a power fault has occurred.

For more information about the PSU specifications, see the technical specifications for your system.

For information about the event and error messages generated during POST, see the Dell Event and Error Messages Reference Guide at www.dell.com/openmanagemanuals.

Figure 8. AC PSU status indicator

1. AC PSU status indicator/handle

Table 29. AC PSU status indicator codes

Power indicator codes Condition

Green A valid power source is connected to the PSU, and the PSU is operational.

Blinking amber Indicates a problem with the PSU.

Not illuminated Power is not connected to the PSU.

Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.

CAUTION: Do not disconnect the power cable, or unplug the PSU when updating firmware. If a firmware update is interrupted, the PSUs do not function.

Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This indicates a PSU mismatch regarding efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for example, the Extended Power Performance (EPP) label. Mixing PSUs from previous generations of systems based on PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition, or failure to turn on the system.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error

24 System diagnostics and indicator codes

Table 29. AC PSU status indicator codes (continued)

Power indicator codes Condition

condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or conversely, you must turn off the system. AC PSUs support both 240 V and 120 V input voltages except for Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED flashes whenever the drive is accessed. The status LED indicator indicates the power condition of the drive.

Figure 9. Drive indicators on the drive and the mid drive tray backplane

1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 30. Drive indicator codes

Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for removal. NOTE: The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.

Flashes amber four times per second Drive failed.

Flashes green slowly Drive rebuilding.

System diagnostics and indicator codes 25

Table 30. Drive indicator codes (continued)

Drive status indicator code Condition

Solid green Drive online.

Flashes green for three seconds, amber for three seconds, and then turns off after six seconds

Rebuild stopped.

Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell EMC for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics The Embedded System Diagnostics provides a set of options for particular device groups or devices.

Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics, Embedded System Diagnostics allows you to:

Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device(s) View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing

Running Embedded System Diagnostics from Boot Manager If your system does not boot., run the Embedded System Diagnostics (ePSA).

Steps

1. While the system is booting, press F11. 2. Use the keyboard arrows to select System Utilities > Launch Diagnostics.

Results

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

Running Embedded System Diagnostics from the Dell Lifecycle Controller Perform the following steps to run the Embedded System Diagnostics from the Dell Lifecycle Controller.

Steps

1. While the system is booting, press F10. 2. Select Hardware Diagnostics > Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

Results

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

System diagnostic controls Configuration Displays the configuration and status information of all detected devices.

26 System diagnostics and indicator codes

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

System diagnostics and indicator codes 27

Reference material This section contains additional information that may be required for the procedures described in this document.

Topics:

Trusted Platform Module

Trusted Platform Module The Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices.

Because each TPM chip contains a unique and secret RSA key embedded during the TPM's manufacture, the TPM is capable of performing platform authentication.

The TPM must be replaced only while installing a new system board.

Upgrading the Trusted Platform Module

Prerequisites

Follow all safety guidelines. Ensure that your operating system supports the version of the TPM being installed. Ensure that you download and install the latest BIOS firmware on your system. Ensure that the BIOS is configured to enable UEFI boot mode.

About this task

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create

a recovery key during program or System Setup. Ensure that you create and safely store this recovery key. If you

replace this system board, you must supply the recovery key when you restart your system or program before you can

access the encrypted data on your hard drives.

CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be

reinstalled or installed on another system board.

Initialize the TPM for BitLocker users

Steps

Initialize the TPM.

For more information, see https://technet.microsoft.com/en-us/library/cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initialize the TPM 1.2 for TXT users

Steps

1. While booting the system, press F2 to enter System Setup.

4

28 Reference material

2. In the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Pre-boot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart the system. 7. Enter System Setup again. 8. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 9. From the Intel TXT option, select On.

Reference material 29

Getting help This section explains the different resources available for getting help for your system.

Topics:

Contacting Dell EMC Secure Remote Services Recycling or End-of-Life service information

Contacting Dell EMC Use this topic to learn how to contact Dell EMC.

About this task

Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service issues use the steps in this task.

NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice,

packing slip, bill, or Dell EMC product catalog.

Steps

1. Go to https://dell.com/support/incidents-online/contactus. 2. For customized support:

a. Type your system Service Tag in the Service Tag box. b. Click Submit.

3. For general support:

a. Select your product category. b. Select your product segment. c. Select your product.

The support page that lists the various support categories is displayed.

Example

Secure Remote Services Secure Remote Services (formerly ESRS) is a secure, two-way connection between Dell EMC products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73 percent faster. It is completely virtual and offers flexibility for enterprise environments of any size.

Key benefits

Proactive wellness monitoring and issue prevention Automated issue detection, notification and case creation for quicker uptime Predictive analytics-based recommendations through MyService360 and product consoles

The Secure Remote Services lifeline is a heartbeat that pulses outbound from the Secure Remote Services gateway to Dell EMC Customer Service in 30-second intervals, providing Dell EMC with connectivity status as well as the status of each product. The heartbeat ensures continuous monitoring, notification, and if necessary, proactive remote troubleshooting to ensure high availability of your products. As a result, you will experience faster resolution and greater uptime.

5

30 Getting help

Manualsnet FAQs

If you want to find out how the R840 Dell works, you can view and download the Dell VxFlex R840 Solution Owner's Guide on the Manualsnet website.

Yes, we have the Owner's Guide for Dell R840 as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner's Guide should include all the details that are needed to use a Dell R840. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Dell VxFlex R840 Solution Owner's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Dell VxFlex R840 Solution Owner's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell VxFlex R840 Solution Owner's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell VxFlex R840 Solution Owner's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell VxFlex R840 Solution Owner's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.