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Dell VxFlex R740xd Solution Owner's Guide PDF

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Summary of Content for Dell VxFlex R740xd Solution Owner's Guide PDF

Dell EMC PowerFlex Appliance R740xd Owner's Guide

November 2021 Rev. 05

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2019 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: PowerFlex appliance R740xd system overview..............................................................5 Front view of the R740xd system................................................................................................................................... 5

Left control panel view.................................................................................................................................................6 Right control panel view...............................................................................................................................................7 LCD panel.........................................................................................................................................................................7

Back view of the R740xd system.................................................................................................................................... 9 Inside the system............................................................................................................................................................... 10 Locating the Service Tag of your system..................................................................................................................... 11 System information tag.................................................................................................................................................... 12

Front system information........................................................................................................................................... 12 Service information......................................................................................................................................................13

Chapter 2: Technical specifications............................................................................................. 16 System dimensions............................................................................................................................................................ 16 Chassis weight.................................................................................................................................................................... 17 Processor specifications...................................................................................................................................................17 Cooling fan specifications................................................................................................................................................ 18 PSU specifications............................................................................................................................................................. 18 System battery specifications.........................................................................................................................................19 Expansion bus specifications...........................................................................................................................................19 Memory specifications..................................................................................................................................................... 20 Storage controller specifications...................................................................................................................................20 Drive specifications...........................................................................................................................................................20 Ports and connector specifications.............................................................................................................................. 20

USB ports...................................................................................................................................................................... 20 NIC ports........................................................................................................................................................................ 21 VGA ports.......................................................................................................................................................................21 Serial port.......................................................................................................................................................................21

Video specifications...........................................................................................................................................................21 Environmental specifications..........................................................................................................................................22

Standard operating temperature............................................................................................................................. 23 Expanded operating temperature............................................................................................................................23 Particulate and gaseous contamination specifications.......................................................................................24

Chapter 3: System diagnostics and indicator codes.....................................................................26 Indicator codes ................................................................................................................................................................. 26

Status LED indicators.................................................................................................................................................26 System health and system ID indicator codes......................................................................................................27 iDRAC Quick Sync 2 indicator codes...................................................................................................................... 27 iDRAC Direct LED indicator codes.......................................................................................................................... 28 NIC indicator codes.....................................................................................................................................................28 Power supply unit indicator codes.......................................................................................................................... 29 Drive indicator codes..................................................................................................................................................30

Using system diagnostics.................................................................................................................................................31

Contents

Contents 3

Dell Embedded System Diagnostics.........................................................................................................................31

Chapter 4: Reference material.....................................................................................................33 Trusted Platform Module................................................................................................................................................ 33

Upgrading the Trusted Platform Module...............................................................................................................33 Initialize the TPM for BitLocker users.................................................................................................................... 33 Initialize the TPM 1.2 for TXT users........................................................................................................................33

Chapter 5: Getting help...............................................................................................................35 Contacting Dell EMC........................................................................................................................................................ 35 Secure Remote Services................................................................................................................................................. 35 Recycling or End-of-Life service information............................................................................................................ 35

4 Contents

PowerFlex appliance R740xd system overview

The R740xd system is a 2U rack server that supports a maximum of:

Two Intel Xeon Scalable Processors 24 DIMM slots Two AC power supply units Up to 24 SAS, SATA, SAS SED, or NVMe drives. For more information about supported drives, see Technical specifications

NOTE: All instances of SAS, SATA, SAS SED, and NVMe drives are referred to as drives in this document, unless otherwise

specified.

Front view of the R740xd system The front view displays the features available on the front of the system.

Figure 1. Front view R740xd system

Table 1. Features available on the front of the 24 x 2.5 inch drive R740xd system

Item Ports, panels, and slots

Icon Description

1 Left control panel N/A Contains system health and system ID, status LED and optional iDRAC Quick Sync 2 (wireless).

2 Drive slots N/A Enable you to install drives that are supported on your system. For more information, see Technical specifications.

3 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB port, and two USB 2.0 ports.

4 Information tag N/A The Information Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.

1

PowerFlex appliance R740xd system overview 5

Left control panel view

The left control panel with optional iDRAC Quick Sync 2.0 indicator is explained as follows:

Figure 2. Left control panel

Table 2. Left control panel options

Item Indicator or button Icon Description

1 Status LED indicators N/A Indicate the status of the system. For more information, see Status LED indicators.

2 System health and system ID indicator

Indicates the system health. For more information, see System health and system ID indicator codes.

3 iDRAC Quick Sync 2 wireless indicator (optional)

Indicates if the iDRAC Quick Sync 2 wireless option is activated. The Quick Sync 2 feature allows management of the system using mobile devices. This feature aggregates hardware/ firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. You can access system inventory, Dell EMC Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device. For more information about the feature, see the Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.

NOTE: iDRAC Quick Sync 2 wireless indicator is available only on certain configurations.

NOTE: For more information about the indicator codes, see System diagnostics and indicator codes.

6 PowerFlex appliance R740xd system overview

Right control panel view

The right control panel is explained as follows:

Figure 3. Right control panel

Table 3. Right control panel features

Item Indicator or button Icon Description

1 Power button Indicates if the system is turned on or off. Press the power button to manually turn on or off the system.

NOTE: Press the power button to gracefully shut down an ACPI-compliant operating system.

2 USB port (2) The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system.

3 iDRAC Direct port N/A The iDRAC Direct port is micro USB 2.0-compliant. This port enables you to access the iDRAC Direct features. For more information, see theIntegrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.

4 iDRAC Direct LED N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is connected. For more information, see the iDRAC Direct LED indicator codes.

5 VGA port Enables you to connect a display device to the system. For more information, see Technical specifications.

LCD panel

The LCD panel provides system information, status, and error messages to indicate whether the system is functioning correctly or requires attention. The LCD panel can also be used to configure or view the systems iDRAC IP address.

The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

The statuses and conditions of the LCD panel are outlined here:

The LCD backlight is white during normal operating conditions. When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or off.

When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

If the LCD panel stops responding, remove the bezel and reinstall it.

PowerFlex appliance R740xd system overview 7

If the problem persists, see "Getting help" at the end of this publication.

The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 4. LCD panel

Table 4. LCD panel features

Item Button or display

Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item that is highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

Press and hold the right button to increase scrolling speed. Release the button to stop.

NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.

4 LCD display Displays system information, status, and error messages or iDRAC IP address.

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

Steps

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button till the up arrow is displayed.

b. Navigate to the Home icon using the up arrow . c. Select the Home icon. d. On the Home screen, press the Select button to enter the main menu.

Setup menu

The Setup menu contains the following options:

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.

8 PowerFlex appliance R740xd system overview

Select Simple to view LCD error messages in a simplified user-friendly description. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

Set home Select the default information to be displayed on the Home screen. See View menu section for the options and option items that can be set as the default on the Home screen.

View menu

The View menu contains the following options:

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu.

Back view of the R740xd system The back view displays the features available on the back of the system.

Figure 5. Back view of the R740xd

The following table lists the features available on the back view of the system:

Table 5. Back view features for the R740xd

Item Ports, panels, or slots Icon Description

1 Full-height PCIe expansion card slot (7)

N/A The PCIe expansion card slot (riser 1, 2 and 3) connects up to seven full-height PCIe expansion cards to the system. For more information, see Expansion bus specifications.

2 Half-height PCIe expansion card slot

N/A The PCIe expansion card slot (riser 2) connects one half-height PCIe expansion cards to the system. For more information, see Expansion bus specifications.

3 Power supply unit (2) N/A For more information, see Technical specifications.

4 NIC ports The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. For more

PowerFlex appliance R740xd system overview 9

Table 5. Back view features for the R740xd (continued)

Item Ports, panels, or slots Icon Description

information about the supported configurations, see Technical specifications.

5 USB port (2) The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system.

6 VGA port Enables you to connect a display device to the system. For more information, see Technical specifications.

7 Serial port Enables you to connect a serial device to the system. For more information, see Technical specifications.

8 iDRAC9 dedicated port Enables you to remotely access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.

9 System identification button

The System Identification (ID) button is available on the front and back of the system. Press the system ID button to identify a system in a rack. You can also use the system ID button to reset iDRAC and access BIOS using step-through mode.

Inside the system Internal components that are hot swappable are marked orange and touch points on the components are marked blue.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell EMC is not covered

by your warranty. Read and follow the safety instructions that are shipped with your product.

10 PowerFlex appliance R740xd system overview

Figure 6. Inside your R740xd system

1. drive backplane 2. backplane expander card

3. cooling fan (6) in the cooling fan assembly 4. air shroud

5. expansion card riser 3 6. network daughter card

7. expansion card riser 2 8. system board

9. expansion card riser 1 10. integrated storage controller card

11. NVDIMM-N battery

Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in the front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system.

The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

PowerFlex appliance R740xd system overview 11

Figure 7. Service Tag

1. Information tag (top view) 2. Information tag (bottom view) 3. OpenManage Mobile (OMM) label (optional) 4. iDRAC MAC address and iDRAC secure password label

NOTE: If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the

back of the system Information tag. This section of label will be blank, if you have not opted for secure default access to

iDRAC, then the default user name and password are root and Scaleio123, respectively.

5. Service Tag

System information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.

Front system information

Front system information explains LED behavior and displays hard drive configuration and layout

NOTE: The images below are standard images placed on systems that are based on PowerEdge technology. Not all options

in these images are supported for PowerFlex appliance.

12 PowerFlex appliance R740xd system overview

Figure 8. LED behavior

Figure 9. Drive configuration and layout

Service information

The information tag displays information to assist service technicians, including system touchpoints, electrical and mechanical overviews, and rear view configurations. It also displays jumper settings and memory information, and NVDIMM battery and mid-tray hard drive replacement instructions. PowerFlex appliance does not support mid-tray and hard drives.

NOTE: The images below are standard images placed on systems that are based on PowerEdge technology. Not all options

in these images are supported for PowerFlex appliance.

PowerFlex appliance R740xd system overview 13

Figure 10. Jumper settings and memory information

14 PowerFlex appliance R740xd system overview

Figure 11. System tasks

Figure 12. NVDIMM battery and mid-tray hard drives.

NOTE: PowerFlex appliance does not support mid-tray and hard drives.

PowerFlex appliance R740xd system overview 15

Technical specifications The technical and environmental specifications of your system are outlined in this section.

System dimensions This topic provides details of the R740xd system's dimensions:

Figure 13. System dimensions

Table 6. Dimensions

System Xa Xb Y Za (with bezel)

Za (without bezel)

Zb Zc

R740xd 482.0 mm

(18.98 inches)

434.0 mm

(17.09 inches)

86.8 mm (3.42 inches)

35.84 mm

(1.41 inches)

22.0 mm

(0.87 inches)

678.8 mm (26.72 inches)

715.5 mm (28.17 inches)

2

16 Technical specifications

Chassis weight The following table shows the maximum weight of the R740xd system:

Table 7. Chassis weight

System Maximum weight (with all drives/SSDs)

2.5 inch drive systems 28.1 kg (61.95 lb)

Processor specifications The R740xd system supports up to two Intel Xeon Scalable Family Processors, up to 28 cores per processor.

Technical specifications 17

Cooling fan specifications The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.

Your system supports up to six standard or high-performance cooling fans.

NOTE:

High-performance fans can be identified by a blue label on top of the cooling fan.

Mixing of standard and high-performance cooling fans is not supported.

Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem

with a particular fan, you can easily identify and replace the proper fan by noting the fan number on the system.

PSU specifications The R740xd system supports up to two AC power supply units (PSUs).

The table below are the specifications for 1100 W, 1600 W, 2000 W, and 2400 W power supplies:

Table 8. PSU specifications

PSU Class Heat dissipation (maximum)

Frequency Voltage High line 200v-240 V

Low line 100 140 V

Current

1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100240 V AC, autoranging

1100 W 1050 W 12 A6.5 A

1600 W AC Platinum 6000 BTU/hr 50/60 Hz 100240 V AC, autoranging

1600 W 800 W 10 A

2000 W AC Platinum 7500 BTU/hr 50/60 Hz 100240 V AC, autoranging

2000 W 1000 W 11.5 A

2400 W AC Platinum 9000 BTU/hr 50/60 Hz 100240 V AC, autoranging

2400 W 1400 W 16 A

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240

V.

18 Technical specifications

System battery specifications The R740xd system supports CR 2032 3.0-V lithium coin cell system batteries.

Expansion bus specifications The R740xd system supports up to eight PCI express (PCIe) generation 3 expansion cards that can be installed on the system board using expansion card risers. The following tables provide detailed information about the expansion card riser specifications:

Table 9. Expansion card riser configuration for R740xd system

Expansion card riser

PCIe slots on the riser

Height Length Link

Riser 1A Slot 1 Full Height Full Length x16

Slot 3 Full Height Half Length x16

Riser 2A Slot 4 Full Height Full Length x16

Slot 5 Full Height Full Length x8

Slot 6 Low Profile Half Length x8

Riser 3A Slot 7 Full Height Full Length x8

Slot 8 Full Height Full Length x16

Table 10. Additional expansion card riser configuration for R740xd system

Riser configuration and supported

risers

Slot description

PCIe slots on riser 1

(Height and length)

Processor connectio

n

PCIe slots on riser 2 (Height

and length)

Processor connection

PCIe slots on riser 3

(Height and length)

Processor connection

Riser configuration 4 (1A+2A+3A)

Three x8 and four x16 slots

Slot 1: x16 full- height, full length

Processor 1 Slot 4: x16 full- height, full length

Processor 2 Slot 7: x8 full-height, full length

Processor 2

N/A N/A Slot 5: x8 full- height, full length

Processor 2 Slot 8: x16 full-height, full length

Processor 2

Slot 3: x16 full- height, half length

Processor 1 Slot 6: x8 low profile, half length

Processor 1

Riser configuration 9 (1A+2D+3A)

Three x8 and four x16 slots

Slot 1: x16 full- height, full length

Processor 1 Slot 4: x16 full- height, full length

Processor 2 Slot 7: x8 full-height, full length

Processor 2

N/A N/A Slot 5: x8 full- height, full length

Processor 2 Slot 8: x16 full-height, full length

Processor 2

Slot 3: x16 full- height, half length

Processor 1 Slot 6: x8 low profile, half length

Processor 1

Technical specifications 19

Memory specifications The following table shows the memory specifications for the R740xd system:

Table 11. Memory specifications

DIMM type DIMM rank DIMM capacity Dual processors

Minimum RAM Maximum RAM

RDIMM Dual rank 16 GB 32 GB 384 GB

RDIMM Dual rank 32 GB 64 GB 768 GB

RDIMM Dual rank 64 GB 128 GB 1536 GB

NVDIMM-N Single rank 16 GB RDIMM: 192 GB RDIMM: 384 GB

NVDIMM-N: 32 GB NVDIMM-N: 96 GB

Storage controller specifications The R740xd system supports the following storage controller cards:

Internal storage controller cards: RAID Controller PERC H740P, H730p, HBA330, and Boot Optimized Server Storage (BOSS-S1).

The BOSS card is a simple RAID solution card designed specifically for booting a server's operating system. The card supports up to two 6 Gbps M.2 SATA drives. The BOSS adapter card has a x8 connector using PCIe gen 2.0 x2 lanes, available only in the low-profile and half-height form factor.

External storage controller cards: 12Gbps SAS HBA.

Drive specifications The R740xd system supports SAS, SATA, SAS SED, or NVMe drives.

Table 12. Supported drive options for the R740XD system

Drives Definition

24 drives system Up to 24 2.5 in. (SAS, SAS SED, or SATA) front-accessible drives in slots 023

24 drives system Up to 24 2.5-inch NVMe drives in bay 1 (slots 011) and bay 2 (slots 011)

Ports and connector specifications The R740xd system supports the following ports and connectors:

USB ports

The R740xd system supports the following USB ports:

Two USB 2.0-compliant ports on the front of the system One internal USB 3.0-compliant port One micro USB 2.0-compliant port in the front of the system for iDRAC Direct Two USB 3.0-compliant ports on the back of the system

20 Technical specifications

NIC ports

The R740xd system supports up to four Network Interface Controller (NIC) ports that are integrated on the network daughter card (NDC), and are available in the following configurations:

Table 13. Supported NICs

NICs PowerFlex appliance

VxFlex Ready Node

Intel X710 DP 10Gb DA/SFP+, + I350 DP 1Gb Ethernet, Network Daughter Card X X

X55 Quad port rNDC and X710 Quad port NIC (10G) X X

Intel X550 2 Port 10Gb Base-T + I350 2 Port 1Gb Base-T, rNDC X

Intel X550 Dual Port 10G Base-T Adapter, Full Height X

Intel X550 Dual Port 10G Base-T Adapter, Low Profile X

Mellanox ConnectX-4 Lx Dual Port 25GbE DA/SPF rNDC X X

Mellanox ConnectX-4 Lx Dual Port 25GbE DA/SFP Network Adapter, Full Height X X

Mellanox ConnectX-4 Lx Dual Port 25GbE DA/SFP Network Adapter, Full Height X X

Mellanox ConnectX-4 Lx Dual Port 25GbE DA/SFP Network Adapter, Low Profile X X

Mellanox ConnectX-4 Dual Port 100GbE QSFP28 PCIe Adapter, FH X

Mellanox CX5 Single/Dual-Port Adapter 100 Gb/s X

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The R740xd system supports two 15-pin VGA ports: one each on the front and back of the system.

Serial port

The R740xd system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

Video specifications The R740xd system supports the integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer.

Table 14. Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

1024 x 768 60 8, 16, 32

1280 x 800 60 8, 16, 32

1280 x 1024 60 8, 16, 32

1360 x 768 60 8, 16, 32

1440 x 900 60 8, 16, 32

1600 x 900 60 8, 16, 32

1600 x 1200 60 8, 16, 32

1680 x 1050 60 8, 16, 32

Technical specifications 21

Table 14. Supported video resolution options (continued)

Resolution Refresh rate (Hz) Color depth (bits)

1920 x 1080 60 8, 16, 32

1920 x 1200 60 8, 16, 32

NOTE: 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode.

Environmental specifications The following tables describe the general environmental specifications for the R740xd system.

NOTE: For additional information about environmental certifications, see the Product Environmental Datasheet located

with the Manuals & Documents at https://www.dell.com/poweredgemanuals.

Table 15. Temperature specifications

Temperature Specifications

Storage 40C to 65C (40F to 149F)

Continuous operation (for altitude less than 950 m or 3117 ft)

10C to 35C (50F to 95F) with no direct sunlight on the equipment.

Maximum temperature gradient (operating and storage)

20C/h (68F/h)

Table 16. Relative humidity specifications

Relative humidity Specifications

Storage 5% to 95% RH with 33C (91F) maximum dew point. Atmosphere must be non-condensing at all times.

Operating 10% to 80% relative humidity with 29C (84.2F) maximum dew point.

Table 17. Maximum vibration specifications

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Table 18. Maximum shock specifications

Maximum shock Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

Table 19. Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10,000 ft)

Storage 12,000 m (39,370 ft)

22 Technical specifications

Table 20. Operating temperature de-rating specifications

Operating temperature de-rating Specifications

Up to 35C (95F) Maximum temperature is reduced by 1C/300 m (1F/547 ft) above 950 m (3,117 ft).

35C to 40C (95F to 104F) Maximum temperature is reduced by 1C/175 m (1F/319 ft) above 950 m (3,117 ft).

40C to 45C (104F to 113F) Maximum temperature is reduced by 1C/125 m (1F/228 ft) above 950 m (3,117 ft).

Standard operating temperature

The following table lists standard operating temperature specifications.

Table 21. Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10C to 35C (50F to 95F) with no direct sunlight on the equipment.

Expanded operating temperature

The following table lists expanded operating temperature specifications for the R740xd system.

Table 22. Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5C40C at 5% to 85% RH with 29C dew point. NOTE: Outside the standard operating temperature (10C35C), the system can operate continuously in temperatures as low as 5C and as high as 40C.

For temperatures between 35C40C, de-rate maximum allowable temperature by 1C per 175 m above 950 m (1F per 319 ft).

1% of annual operating hours 5C45C at 5% to 90% RH with 29C dew point. NOTE: Outside the standard operating temperature (10C35C), the system can operate down to 5C or up to 45C for a maximum of 1% of its annual operating hours.

For temperatures between 40C and 45C, de-rate maximum allowable temperature by 1C per 125 m above 950 m (1F per 228 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported in the System

Event Log.

Expanded operating temperature restrictions

The following additional restrictions apply:

Do not perform a cold startup below 5C. The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). 150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. Redundant power supply unit is required.

Technical specifications 23

Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. PCIe SSD is not supported. DCPMMs are not supported. Mid drive tray is not supported on PowerFlex appliance. Tape backup unit is not supported.

Ambient temperature limitations

The following table lists configurations that require ambient temperature of less than 35C.

NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling,

which may impact system performance.

Table 23. Configuration based ambient temperature restrictions

System Backplane Processor Thermal Design Power (TDP)

Processor heat sink

Fan type GPU Ambient restriction

R740xd 24 x 2.5 inch SAS/SAS SED/ SATA

150 W/8 core, 165 W/12 core, 200 W, 205 W

1U high performance High performance fan

1 double- width/single- width

30C

24 x 2.5 inch SAS/SAS SED/ SATA + 4 x 2.5 inch + 4 x 2.5 inch

150 W/8 core, 165 W/12 core, 200 W, 205 W

High performance fan NA 25C

Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.

Table 24. Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit.

NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

NOTE: Air entering the data center must have the MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: This condition applies to data center and non-data center environments.

Corrosive dust Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less

than 60% relative humidity.

NOTE: This condition applies to data center and non-data center environments.

24 Technical specifications

Table 25. Gaseous contamination specifications

Gaseous contamination Specifications

Copper coupon corrosion rate <300 /month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver coupon corrosion rate <200 /month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at 50% relative humidity.

Technical specifications 25

System diagnostics and indicator codes This section explains the system diagnostics and indicator codes for your system.

Indicator codes The diagnostic indicators on the system front panel display system status during system startup and assist you in diagnosing system health.

Status LED indicators

The status indicators display solid amber if any error occurs on the system.

Table 26. Status LED indicators and descriptions

Icon Description Condition Corrective action

Drive indicator

The indicator turns solid amber if there is a drive error.

Check the System Event Log to determine if the drive has an error.

Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA).

Temperature indicator

The indicator turns solid amber if the system experiences a thermal error (for example, the ambient temperature is out of range or there is a fan failure).

Ensure that none of the following conditions exist: A cooling fan has been removed or has failed. System cover, air shroud, memory module blank, or back filler

bracket is removed. Ambient temperature is too high. External airflow is obstructed.

If the problem persists, see Getting help.

Electrical indicator

The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU.

If the problem persists, see Getting help.

Memory indicator

The indicator turns solid amber if a memory error occurs.

Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module.

If the problem persists, see Getting help.

PCIe indicator

The indicator turns solid amber if a PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Reinstall the card.

If the problem persists, see Getting help.

3

26 System diagnostics and indicator codes

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of your system.

Figure 14. System health and system ID indicators

Table 27. System health and system ID indicator codes

System health and system ID indicator code Condition

Solid blue Indicates that the system is turned on, the system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.

Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode.

Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see Getting help.

Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error messages.

iDRAC Quick Sync 2 indicator codes

The iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

Figure 15. iDRAC Quick Sync 2 indicators

Table 28. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator code

Condition Corrective action

Off (default state) Indicates that the iDRAC Quick Sync 2 feature is turned off. Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature.

If the LED fails to turn on, reseat the left control panel flex cable and check. If the problem persists, see Getting help.

Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate. Press the iDRAC Quick Sync 2 button to turn off.

If the LED fails to turn off, restart the system. If the problem persists, see Getting help.

Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see Getting help.

Blinks white slowly Indicates that firmware update is in progress.

If the indicator continues to blink indefinitely, see Getting help.

Blinks white five times rapidly and then turns off

Indicates that the iDRAC Quick Sync 2 feature is disabled.

Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC. If the problem persists, see Getting help. For more information, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/ idracmanuals or Dell OpenManage Server

System diagnostics and indicator codes 27

Table 28. iDRAC Quick Sync 2 indicators and descriptions (continued)

iDRAC Quick Sync 2 indicator code

Condition Corrective action

Administrator Users Guide atwww.dell.com/ openmanagemanuals .

Solid amber Indicates that the system is in fail-safe mode.

Restart the system. If the problem persists, see Getting help.

Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly.

Restart the system. If the problem persists, see Getting help.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB-to-micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 29. iDRAC Direct LED indicator codes

iDRAC Direct LED indicator code

Condition

Solid green for two seconds

Indicates that the laptop or tablet is connected.

Flashing green (on for two seconds and off for two seconds)

Indicates that the laptop or tablet connected is recognized.

Turns off Indicates that the laptop or tablet is unplugged.

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 16. NIC indicator codes

1. Link LED indicator 2. Activity LED indicator

Table 30. NIC indicator codes

Status Condition

Link and activity indicators are off. The NIC is not connected to the network.

Link indicator is green, and activity indicator is blinking green.

The NIC is connected to a valid network at its maximum port speed, and data is being sent or received.

Link indicator is amber, and activity indicator is blinking green.

The NIC is connected to a valid network at less than its maximum port speed, and data is being sent or received.

28 System diagnostics and indicator codes

Table 30. NIC indicator codes (continued)

Status Condition

Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed, and data is not being sent or received.

Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum port speed, and data is not being sent or received.

Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or a power fault has occurred.

For more information about the PSU specifications, see the technical specifications for your system.

For information about the event and error messages generated during POST, see the Dell Event and Error Messages Reference Guide at https://www.dell.com/openmanagemanuals.

Figure 17. AC PSU status indicator

1. AC PSU status indicator/handle

Table 31. AC PSU status indicator codes

Power indicator codes Condition

Green A valid power source is connected to the PSU, and the PSU is operational.

Blinking amber Indicates a problem with the PSU.

Not illuminated Power is not connected to the PSU.

Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.

CAUTION: Do not disconnect the power cable, or unplug the PSU when updating firmware. If a firmware update is interrupted, the PSUs do not function.

Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This indicates a PSU mismatch regarding efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for example, the Extended Power Performance (EPP) label. Mixing PSUs from previous generations of systems based on PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a

System diagnostics and indicator codes 29

Table 31. AC PSU status indicator codes (continued)

Power indicator codes Condition

PSU mismatch condition, or failure to turn on the system.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or conversely, you must turn off the system. AC PSUs support both 240 V and 120 V input voltages except for Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

Drive indicator codes

The LEDs on the drive carrier indicate the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED flashes whenever the drive is accessed. The status LED indicator indicates the power condition of the drive.

Figure 18. Drive indicators on the drive and the mid drive tray backplane

1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 32. Drive indicator codes

Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for removal.

30 System diagnostics and indicator codes

Table 32. Drive indicator codes (continued)

Drive status indicator code Condition

NOTE: The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.

Flashes amber four times per second Drive failed.

Flashes green slowly Drive rebuilding.

Solid green Drive online.

Flashes green for three seconds, amber for three seconds, and then turns off after six seconds

Rebuild stopped.

Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell EMC for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

The Embedded System Diagnostics provides a set of options for particular device groups or devices.

Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics, Embedded System Diagnostics allows you to:

Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device(s) View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing

Running Embedded System Diagnostics from Boot Manager

If your system does not boot, run the Embedded System Diagnostics (ePSA).

Steps

1. While the system is booting, press F11.

2. Use the keyboard arrows to select System Utilities > Launch Diagnostics.

Results

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

Running Embedded System Diagnostics from the Dell Lifecycle Controller

Perform the following steps to run the Embedded System Diagnostics from the Dell Lifecycle Controller.

Steps

1. While the system is booting, press F10.

2. Select Hardware Diagnostics > Run Hardware Diagnostics.

System diagnostics and indicator codes 31

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

Results

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

System diagnostic controls

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

32 System diagnostics and indicator codes

Reference material This section contains additional information that may be required for the procedures described in this document.

Trusted Platform Module The Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices.

Because each TPM chip contains a unique and secret RSA key embedded during the TPM's manufacture, the TPM is capable of performing platform authentication.

The TPM must be replaced only while installing a new system board.

Upgrading the Trusted Platform Module

Prerequisites

Follow all safety guidelines. Ensure that your operating system supports the version of the TPM being installed. Ensure that you download and install the latest BIOS firmware on your system. Ensure that the BIOS is configured to enable UEFI boot mode.

About this task

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted

to create a recovery key during program or System Setup. Ensure that you create and safely store this recovery

key. If you replace this system board, you must supply the recovery key when you restart your system or

program before you can access the encrypted data on your hard drives.

CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board.

Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM

cannot be reinstalled or installed on another system board.

Initialize the TPM for BitLocker users

Steps

Initialize the TPM.

For more information, see https://technet.microsoft.com/en-us/library/cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initialize the TPM 1.2 for TXT users

Steps

1. While booting the system, press F2 to enter System Setup.

2. In the System Setup Main Menu screen, click System BIOS > System Security Settings.

3. From the TPM Security option, select On with Pre-boot Measurements.

4. From the TPM Command option, select Activate.

4

Reference material 33

5. Save the settings.

6. Restart the system.

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

9. From the Intel TXT option, select On.

34 Reference material

Getting help This section explains the different resources available for getting help for your system.

Contacting Dell EMC Use this topic to learn how to contact Dell EMC.

About this task

Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service issues use the steps in this task.

NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing

slip, bill, or Dell EMC product catalog.

Steps

1. Go to https://dell.com/support/incidents-online/contactus.

2. For customized support:

a. Type your system Service Tag in the Service Tag box. b. Click Submit.

3. For general support:

a. Select your product category. b. Select your product segment. c. Select your product.

The support page that lists the various support categories is displayed.

Example

Secure Remote Services Secure Remote Services (formerly ESRS) is a proactive, two-way remote connection between Dell EMC products and solutions and Customer Service that enables remote monitoring, diagnosis, and repair. There is also an email alert for this. It is completely virtual and offers flexibility for enterprise environments of any size.

Key benefits

Proactive wellness monitoring and issue prevention Automated issue detection, notification and case creation for quicker uptime Predictive analytics-based recommendations through MyService360 and product consoles

The Secure Remote Services lifeline is a heartbeat that pulses outbound from the Secure Remote Services gateway to Dell EMC Customer Service in regular intervals, providing Dell EMC with connectivity status as well as the status of each product. The heartbeat enables c

Manualsnet FAQs

If you want to find out how the R740xd Dell works, you can view and download the Dell VxFlex R740xd Solution Owner's Guide on the Manualsnet website.

Yes, we have the Owner's Guide for Dell R740xd as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner's Guide should include all the details that are needed to use a Dell R740xd. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

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This Dell VxFlex R740xd Solution Owner's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell VxFlex R740xd Solution Owner's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell VxFlex R740xd Solution Owner's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell VxFlex R740xd Solution Owner's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.