Dell PowerFlex 3.5X R640 Solution Log Collection Technical Notes PDF

Dell EMC PowerFlex Log Collection Technical Notes

3.5.x

May 2020 Rev. 01

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Preface..........................................................................................................................................................................................4

1 Log Collection Technical Notes...................................................................................................... 5 Retrieving PowerFlex GUI logs............................................................................................................................................ 5 Retrieving operating system logs........................................................................................................................................ 5

Retrieve ESXi operating system logs............................................................................................................................ 5 Retrieve Linux operating system logs........................................................................................................................... 6 Retrieve Windows operating system logs ................................................................................................................... 6

Retrieving PowerFlex component logs............................................................................................................................... 6 Retrieve PowerFlex component logs manually............................................................................................................ 7 Automatically collect logs................................................................................................................................................8 Retrieving PowerFlex component logs using the PowerFlex Installer...................................................................... 9 Add LIA to a system to enable automated maintenance and upgrades..................................................................10 Change LIA behavior.......................................................................................................................................................11

Access RAID controller logs.................................................................................................................................................11 Retrieving RAID controller logs from VxRack Node 100 Series systems................................................................. 11 Retrieving RAID controller logs from VxFlex Ready Node systems.........................................................................13

Configuring and retrieving the operating system crash dumps..................................................................................... 15 Retrieve vSphere PowerFlex plug-in logs......................................................................................................................... 15 Retrieving PowerFlex Installer logs.................................................................................................................................... 16 Access system event logs...................................................................................................................................................16

Retrieving system event logs in VxRack Node 100 Series servers.......................................................................... 16 Retrieving system event logs in VxFlex Ready Node servers...................................................................................17

Contents

Contents 3

Preface As part of an effort to improve its product lines, Dell EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.

Contact your Dell EMC technical support professional if a product does not function properly or does not function as described in this document.

NOTE: This document was accurate at publication time. Go to Dell EMC Online Support (https://www.dell.com/

support/home/en-us/product-support/product/scaleio/overview) to ensure that you are using the latest version of this

document.

Previous versions of Dell EMC PowerFlex were marketed under the name Dell EMC ScaleIO and VxFlex OS.

Similarly, previous versions of Dell EMC VxFlex Ready Node were marketed under the name Dell EMC ScaleIO Ready Node.

References to the old names in the product, documentation, or software, etc. will change over time.

NOTE: Software and technical aspects apply equally, regardless of the branding of the product.

Related documentation The release notes for your version includes the latest information for your product.

To view the most up-to-date version of documentation for your product, go to https://cpsdocs.dellemc.com/.

Where to get help Dell EMC support, product, and licensing information can be obtained as follows:

Product information

For documentation, release notes, software updates, or information about Dell EMC products, go to Dell EMC Online Support at https://www.dell.com/support/home/en-us/product-support/product/scaleio/overview.

Technical support Go to Dell EMC Online Support and click Support. You will see several options for contacting Dell EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your Dell EMC sales representative for details about obtaining a valid support agreement or with questions about your account.

Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to techpubcomments@emc.com.

4 Preface

Log Collection Technical Notes Retrieve and view log files in PowerFlex, VxFlex Ready Node. Unless specified, the log retrieval procedures apply to all systems.

Retrieving PowerFlex GUI logs Retrieve the PowerFlex GUI logs in PowerFlex.

Prerequisites

Ensure that you have access to the PC that runs the PowerFlex GUI.

About this task

When the PowerFlex GUI is started, the PowerFlex GUI logs are collected in a system-defined folder on the local drive.

Steps

1. Log in to the PC that runs the PowerFlex GUI whose logs you want to collect. 2. Retrieve the log files (one text file and the rest ZIP files) from the following folder:

C:\Users\ \AppData\Roaming\EMC\scaleio\logs For example:

C:\Users\Administrator\AppData\Roaming\EMC\scaleio\logs

Retrieving operating system logs This section describes how to retrieve the operating system logs for servers in PowerFlex.

Proceed to the section that matches your operating system environment:

Retrieve ESXi operating system logs on page 5 Retrieve Linux operating system logs on page 6 Retrieve Windows operating system logs on page 6

Retrieve ESXi operating system logs This topic describes how to retrieve the operating system logs from an ESXi server in PowerFlex.

Prerequisites

Ensure that you have access to the following:

IP address of the node Password for the root user

About this task

When the OS is started, the ESXi operating system logs are collected in the system-defined folders /var/log and /scratch/log/ on the local drive.

Steps

1. Log in to the PowerFlex node. 2. From ESXi, run the scp command to collect the ESXi operating system logs from the following folders on the local drive:

/var/log

1

Log Collection Technical Notes 5

/scratch/log/

For additional data, see VMware KB-653: Collecting diagnostic information for VMware ESX/ESXi (https://kb.vmware.com/kb/653).

Retrieve Linux operating system logs This topic describes how to retrieve the operating system logs from a Linux server in PowerFlex.

Prerequisites

Ensure that you have access to the following:

IP address of the node Password for the root user Grab Utility, downloadable from the Support portal (https://support.emc.com)

About this task

When the Linux server is started, the Linux logs are collected in the system-defined directory /var/log, on the local drive.

Steps

1. Log in to the PowerFlex node. 2. Run the scp command to collect the Linux operating system logs from the /var/log directory on the local drive.

The /var/log folder provides logs for preliminary system investigation.

3. To retrieve full logs, including customer- and OS-related information, run the Grab utility.

Retrieve Windows operating system logs This topic describes how to retrieve the operating system logs from a Windows server in PowerFlex.

Prerequisites

Ensure that you have access to the following:

IP address of the node Password for the administrator user Grab Utility, downloadable from Online Support portal (https://support.emc.com)

Steps

1. Log in to the PowerFlex node. 2. Run the Windows Event Viewer.

The Event Viewer screen displays Event Viewer (Local) as the root node. 3. In the navigation pane, drill down to the Windows Logs node and select the System sub node.

The Actions pane is displayed on the right side of the screen. 4. From the Actions pane, click Save All Events As.

The navigation tree with your local folders is displayed. 5. Browse to the intended location on your local drive, give the file an appropriate name, and select the file format. 6. Click Save.

The Windows OS-related log files are saved on your local drive.

The file on the local drive provides logs for preliminary system investigation. 7. To retrieve full logs, including customer- and OS-related information, run the Grab utility.

Retrieving PowerFlex component logs You can retrieve the log files for PowerFlex components in the system manually or automatically. You can collect the logs of one component at a time, or of all system components at one time. You can also enable automatic log collection that collects logs automatically when triggered by system alerts.

6 Log Collection Technical Notes

Retrieve PowerFlex component logs manually You can retrieve the PowerFlex component logs manually, directly from the component server, one node at a time.

Prerequisites

Ensure that you have the following user login credentials:

IP address of the node Password for the root user in ESXi- and Linux-based systems and the administrator user in Windows-based systems

About this task

The PowerFlex logs relate to specific components (MDM, SDS, or LIA) on each server node and its operating system environment.

Steps

1. SSH or RDP to the PowerFlex node.

In ESXi-based PowerFlex, log in to the SVM (which is Linux-based).

2. Run the script for the PowerFlex component (the script is operating system dependent).

Operating System Run this script

ESXi or Linux /opt/emc/scaleio/ /diag/get_info.sh -f

where the value of PowerFlex component is mdm, sds, or lia

Windows "C:\Program Files\EMC\scaleio\ \diag\get_info.bat" -f

where the value PowerFlex component is mdm, sds, or lia

The get_info syntax is explained fully in get_info on page 7.

If the selected node is the Master MDM, use the flags -u -p , instead of -f.

If the selected node contains more than one PowerFlex component, running any script will gather logs for all components on that node.

When the log collection process is complete, a ZIP file, containing the logs of all PowerFlex components in the node, is created in the \Temp\ScaleIO-getinfo\n directory.

3. Verify that output similar to the following is returned, which shows that the process of log collection was completed successfully:

Archive c:\Windows\Temp\ScaleIO-getinfo\getInfoDump.zip created successfully.

NOTE: The script can generate numerous lines of output. Therefore, look for this particular line in the output.

4. Retrieve the log file.

get_info Collects logs for Customer Support analysis.

Syntax

./get_info.sh [-help | Options]

Options: -h, --help

Display help documentation.

-d Specify the path to receive all the collected information.

-c Generate SDS and/or MDM core dump. Available only when one or more of the components are running.

Log Collection Technical Notes 7

-r Collect repository files.

-e Collect exception files only.

-l Light version. Copy only trc.0 and exp.0 from the logs directory and repository files.

-u MDM username, which must be supplied with a password.

-p MDM password, which must be supplied with a username.

-b Collect MDM, SDS, LIA binaries and core dumps.

-g Collect MDM, SDS, LIA binaries and valgrind core dumps.

-s Collect SDBG output.

-f Skip querying CLI info, when you do not have credentials.

-a Collect all info.

-n Connect to the MDM in nonsecure mode.

-k Collect Num core files from each component. This flag implies -b.

-i Extended configuration file.

Automatically collect logs You can enable the Auto Collect Logs feature to automatically collect PowerFlex component logs when an alert of severity 3 or higher is issued.

The Auto Collect Logs feature allows you to retrieve PowerFlex component logs that are collected in response to a system alert, even when you are not actively monitoring PowerFlex. Auto Collect Logs is disabled by default and can be enabled using the PowerFlex Installer. Once enabled, any time an alert of severity 3 or higher is issued, logs are collected for all PowerFlex components. In order to use the Auto Collect Logs feature, a Lockbox must be configured with the MDM and LIA credentials saved in it, and the PowerFlex Gateway service restarted.

A new file is created at the following location every time Auto Collect Logs is triggered:

Linux: /opt/emc/scaleio/gateway/temp/scaleio-auto-collect-logs/ Windows: C:\Program Files\EMC\ScaleIO\Gateway\Temp\scaleio-auto-collect-logs\ Each log collection is saved in a ZIP file. The file name is a concatenation of the alert that triggered the log collection and a timestamp from when the log collection started.

The total capacity available for logs that are saved by the Auto Collect Logs feature is 1024 MB. When the log directory reaches 95% of its capacity, log deletion is initiated. Logs are deleted in a first-in, first-out manner, such that the oldest log file is deleted first. Log deletion stops when 20% of the capacity is available.

Once an automated log collection finishes, the Auto Collect Logs feature enters a cool-down period for 10 minutes. During this time, no logs are automatically collected, even if an alert of severity 3 or higher is issued. During automated log collection, the PowerFlex Installer is not available for any other actions, including manual log collection. When necessary, it is possible to abort an automated log collection from the Monitor tab in the PowerFlex Installer.

NOTE: When new nodes are manually added to an existing system, the Auto Collect Logs feature will not automatically

collect logs from the new nodes. To have the new nodes included in the Auto Collect Logs, you should install the LIA

with the correct LIA password on the new nodes and approve the new LIA certificate in the PowerFlex Installer. To

8 Log Collection Technical Notes

approve the new LIA certificate, retrieve the system topology in the PowerFlex Installer. For detailed information, see

"Add LIA to a system to enable automated maintenance and upgrades".

Retrieving PowerFlex component logs using the PowerFlex Installer Use the PowerFlex Installer to automatically retrieve the PowerFlex component logs. This procedure collects the PowerFlex component logs on all the nodes in the system. You can also enable the Auto Collect Logs feature to automatically collect logs when triggered by a system alert of severity 3 or higher.

Prerequisites

Ensure that you have the following credentials for retrieving the system topology and accessing the PowerFlex Installer server:

Master MDM IP address MDM username MDM password LIA password Password for the admin user for accessing the PowerFlex Installer

To enable the Auto Collect Logs feature, ensure that a lockbox has been configured, the MDM and LIA credentials are saved in it, and the PowerFlex Gateway service restarted. If a lockbox has not previously been configured, see the Configure and Customize PowerFlex Guide for instructions on creating one.

You must approve the LIA certificate prior to enabling Auto Collect Logs.

Steps

1. Log in to the PowerFlex Installer:

Operating System

Steps

Windows- and Linux-based system

a. From Internet Explorer, browse to https:// , where is the IP address of the PowerFlex Gateway server, with the PowerFlex Gateway/PowerFlex Installer package installed on it.

b. From the PowerFlex Installer Welcome screen, enter the PowerFlex Installer credentials.

ESXi-based system

a. From the vSphere plug-in VxFlex OS Systems screen, right-click the system for which you want to collect the logs.

b. Select Open PowerFlex Gateway.

NOTE: Opening the PowerFlex Gateway can take some time.

c. From the PowerFlex Installer Welcome screen, enter the PowerFlex Installer credentials.

2. From the PowerFlex Installer main menu, select Maintain. 3. Enter the login credentials and click Retrieve system topology.

The Maintenance operation view displays the system topology. 4. Click System Logs & Analysis and select the appropriate option:

To enable Auto Collect Logs, from the list box, select Enable Auto Collect Logs. Once enabled, you can disable it from the same list box.

NOTE: While the logs are being collected, the PowerFlex Installer is unavailable for other actions. The automated

log collection can be aborted from the Monitor tab.

To automatically collect component logs, select Collect Logs and proceed with the following steps. 5. Enter the MDM admin password and select one of the following options:

Copy repositories

Besides full logs, includes the MDM repository from installed components.

Usual size for the repository is ~306 MB Collect exceptions only

Instead of full logs, collects the PowerFlex Core dumps only.

Log Collection Technical Notes 9

By default, PowerFlex Core dumps are disabled. Customer Support will instruct you if PowerFlex Core dumps need to be enabled. Last version

Instead of full logs, collects the most recently-created log file from each component. 6. Click System Logs & Analysis. 7. From the list box, select Collect Logs.

The Get Info operation, the log collection function of the PowerFlex Installer, begins.

This operation may take some time to complete, depending on your system topology. Once started, this operation can be rolled back. 8. Select the Monitor tab. Log collection progress is displayed. 9. When the Get Info operation is complete, click Download logs to download the log files.

A ZIP file, containing all PowerFlex component logs, is downloaded.

10. Click Mark operation completed to clear the log files from the PowerFlex Installer and enable it to be available for other operations.

Add LIA to a system to enable automated maintenance and upgrades Add the LIA, a component that is required to use the PowerFlex Installer to upgrade and maintain PowerFlex physical server system components.

Prerequisites

To determine if the LIA is installed, run the following command on any server in the system:

rpm -qa | grep -i LIA

If LIA is not installed, you must install it before proceeding.

Steps

1. Install the LIA component on every new node, by running the following command:

TOKEN= rpm -i

Example:

TOKEN=Scaleio123 rpm -i EMC-ScaleIO-lia-3.5-X. . .x86_64.rpm

The LIA password must be identical in all LIAs within the same system

The password must meet the following criteria:

Between 6 and 31, ASCII-printable characters No blank spaces Include at least 3 of the following groups: [a-z], [A-Z], [0-9], special chars (!@#$ )

NOTE: If you use special characters on a Linux-based server, you must escape them when issuing the command.

2. Import the system installation ID into the LIA:

a. Create the following file:

/opt/emc/scaleio/lia/cfg/installation_id.txt b. Query the MDM for the installation ID by running the following command:

scli --query_all|grep "Installation ID"

c. Copy the installation ID into the new file. d. Restart the LIA service by running the following command:

pkill lia

3. Repeat the previous steps on every new node in the system. 4. In the PowerFlex Installer, select the Maintain tab. 5. Enter the requested information and select Retrieve system topology.

10 Log Collection Technical Notes

The alert An attempt to query LIAs configuration failed: Error. Please refer to Monitor tab for more details. is displayed.

6. Select the Monitor tab.

For every certificate error displayed, select to view the certificate details and approve each certificate.

Results

LIA is installed.

Change LIA behavior You can change the default behavior of the LIA by editing its configuration file.

The default location of the LIA configuration file is host operating system dependent, as follows:

Windows: C:\Program Files\emc\scaleio\LIA\cfg\conf.txt Linux: /opt/emc/scaleio/lia/cfg/conf.txt

The following are some values relevant to LIA behavior:

lia_token=5 lia_enable_install=1 lia_enable_uninstall=1 lia_enable_configure_fetch_logs=1

To restrict which PowerFlex Gateway IP addresses can access the LIA, add those IP addresses to this line in the conf.txt file:

lia_trusted_ips= ,

To set this during LIA installation, set the TRUSTED_IPS environment variable. For example:

TRUSTED_IPS=1.2.3.4,5.6.7.8 rpm -i lia.rpm

Access RAID controller logs You can retrieve the RAID controller logs from ESXi-, Linux-, and Windows-based servers in a VxRack Node 100 Series or VxFlex Ready Node system.

Retrieving RAID controller logs from VxRack Node 100 Series systems This topic describes how to retrieve the RAID controller logs from ESXi-, Linux-, and Windows-based servers in a VxRack Node 100 Series system.

Prerequisites

Ensure that you have access to the following:

IP address of the node Password for the root user in ESXi- and Linux-based systems and the administrator user in Windows-based systems The RAID controller utility, in enable mode (for details, refer to Hardware Configuration and Operating System Installation Guide of

your system)

Steps

1. SSH or RDP to the PowerFlex node. 2. Retrieve the controller information:

Log Collection Technical Notes 11

Operating System Run this command

ESXi /opt/lsi/storcli/storcli /call show all >

Example:

/opt/lsi/storcli/storcli /call show all > /var/tmp/store/RAIDinfo.txt

Linux /opt/MegaRAID/storcli/storcli64 /call show all >

Example:

/opt/MegaRAID/storcli/storcli64 /call show all > /var/tmp/store/RAIDinfo .txt

Windows storcli64 /call show all >

Example:

storcli64 /call show all > C: \RAIDinfo.txt

3. Retrieve the Show Events log file:

Operating System Run this command

ESXi /opt/lsi/storcli/storcli /call show events file=

Example:

/opt/lsi/storcli/storcli /call show events file=/var/tmp/store/ RAIDevents.txt

Linux /opt/MegaRAID/storcli/storcli64 /call show events file=

Example:

/opt/MegaRAID/storcli/storcli64 /call show events file=/var/tmp/store/ RAIDevents.txt

Windows storcli64 /call show events file=

Example:

storcli64 /call show events file=C:\RAIDevents.txt

You can retrieve the RAIDevents.txt file from your local drive.

4. Retrieve the Termlog log file:

Operating System Run this command

ESXi /opt/lsi/storcli/storcli /call show termlog file=

Example:

/opt/lsi/storcli/storcli /call show termlog file=/var/tmp/store/ RAIDtermlog.txt

12 Log Collection Technical Notes

Operating System Run this command

Linux /opt/MegaRAID/storcli/storcli64 /call show termlog file=

Example:

/opt/MegaRAID/storcli/storcli64 /call show termlog file=/var/tmp/store/ RAIDtermlog.txt

Windows storcli64 /call show termlog file=

Example:

storcli64 /call show termlog file=C:\RAIDtermlog.txt

You can retrieve the RAIDtermlog.txt file from your local drive.

Retrieving RAID controller logs from VxFlex Ready Node systems This topic describes how to retrieve the RAID controller logs from ESXi-, Linux-, and Windows-based servers in a VxFlex Ready Node system.

Prerequisites

Ensure that you have access to the following:

IP address of the node Password for the root user in ESXi- and Linux-based systems and the administrator user in Windows-based systems The RAID controller utility, which is enabled (for details, refer to Hardware Configuration and Operating System Installation Guide of

your system)

Steps

1. SSH or RDP to the VxFlex Ready Node. 2. Retrieve the controller information:

Operating System Run this command

ESXi /opt/lsi/perccli/perccli /call show all >

Example:

/opt/lsi/perccli/perccli /call show all > /var/tmp/store/RAIDinfo.txt

Linux /opt/MegaRAID/perccli/perccli64 /call show all >

Example:

/opt/MegaRAID/perccli/perccli64 /call show all > /var/tmp/store/RAIDinfo.txt

Windows perccli64 /call show all >

Example:

perccli64 /call show all > C:\RAIDinfo.txt

Log Collection Technical Notes 13

3. Retrieve the Show Events log file:

Operating System Run this command

ESXi /opt/lsi/perccli/perccli /call show events file=

Example:

/opt/lsi/perccli/perccli /call show events file=/var/tmp/store/ RAIDevents.txt

Linux /opt/MegaRAID/perccli/perccli64 /call show events file=

Example:

/opt/MegaRAID/perccli/perccli64 /call show events file=/var/tmp/store/ RAIDevents.txt

Windows perccli64 /call show events file=

Example:

perccli64 /call show events file=C:\RAIDevents.txt

You can retrieve the RAIDevents.txt file from your local drive.

4. Retrieve the Termlog log file:

Operating System Run this command

ESXi /opt/lsi/perccli/perccli /call show termlog file=

Example:

/opt/lsi/perccli/perccli /call show termlog file=/var/tmp/store/ RAIDtermlog.txt

Linux /opt/MegaRAID/perccli/perccli64 /call show termlog file=

Example:

/opt/MegaRAID/perccli/perccli64 /call show termlog file=/var/tmp/store/ RAIDtermlog.txt

Windows perccli64 /call show termlog file=

Example:

perccli64 /call show termlog file=C:\RAIDtermlog.txt

You can retrieve the RAIDtermlog.txt file from your local drive.

14 Log Collection Technical Notes

Configuring and retrieving the operating system crash dumps This section describes how to configure and retrieve the operating system crash dumps.

Prerequisites

Ensure that you have access to a web browser.

Steps

1. Open your web browser. 2. Configure and retrieve the crash dumps.

To see the procedure, click an appropriate link that matches with your operating system:

Operating System Link for crash dump configuration procedure

ESXi http://kb.vmware.com/kb/1000328

Linux (RedHat) https://access.redhat.com/solutions/6038

Linux (SLES) https://www.suse.com/support/kb/doc?id=3374462

Windows https://support.microsoft.com/en-ie/kb/969028

3. Analyze the crash dumps.

To see the procedure, click an appropriate link that matches with your operating system:

Operating System Link for crash dump configuration procedure

ESXi http://kb.vmware.com/kb/1006796 or http://kb.vmware.com/kb/1004128

Linux (RedHat) https://access.redhat.com/solutions/2121

Linux (SLES) https://www.suse.com/support/kb/doc.php?id=7010484

Windows https://support.microsoft.com/en-ie/kb/315263

Retrieve vSphere PowerFlex plug-in logs This topic describes how to retrieve the vSphere PowerFlex plug-in logs from ESXi-based servers in PowerFlex.

Prerequisites

Ensure that you have access to the following:

IP address of the vCenter where the PowerFlex plug-in is installed Login credentials for the vCenter

Steps

1. SSH or RDP to the vCenter server. 2. Retrieve all the files from the following folders, depending on the vCenter servers operating system:

Operating System

vCenter 6.0 log folders

Linux /var/log/vmware/vsphere-client/logs /etc/vmware/vsphere-client/vc-packages/scaleio /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity

Windows C:\ProgramData\VMWare\vCenterServer\logs\vsphere-client\logs

Log Collection Technical Notes 15

Operating System

vCenter 6.0 log folders

C:\Users\vspherewebclientsvc\AppData\Roaming\VMware\scaleio C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-

client-serenity

Retrieving PowerFlex Installer logs Retrieve the PowerFlex Installer log files, which are downloaded in a single ZIP file.

Prerequisites

Ensure that you have access to:

The admin-level user password for accessing the PowerFlex Installer IP address of the PowerFlex Installer server

Steps

1. From a web browser, go to https:// .

where is the IP address of the PowerFlex Gateway server, with the PowerFlex Gateway/PowerFlex Installer package installed on it.

2. From the Installer main menu, select Maintain. The Maintenance operation view appears.

3. Click the Download Installer logs link. The PowerFlex Installer logs are collected as a single ZIP file in the browser-configured location.

Access system event logs You can access the system event logs (SEL) in a VxRack Node 100 Series or a VxFlex Ready Node server.

Retrieving system event logs in VxRack Node 100 Series servers This topic describes how to access the system event logs (SEL) in a VxRack Node 100 Series server.

Prerequisites

Ensure that you have access to the following:

IP address of the BMC port Login credentials for the BMC (admin/admin as default user name/password)

Steps

1. From a web browser, go to http:// .

2. In the Console Login window, type the user name and password, then click Login. 3. To view events in the Dashboard, select Server Health > Event log.

The Event Log is displayed with color-coded severity levels. 4. Click Download Event Logs to save the event logs.

The event logs are saved in a .TXT file.

The power supply- and fan-related errors in Event Log may be intermittent in nature, and therefore may display repetitive events for one module. For such errors, it is recommended that you remove the module and replace it in its socket. This might be a connection- related issue.

16 Log Collection Technical Notes

Retrieving system event logs in VxFlex Ready Node servers This topic describes how to access the system events logs (SEL) in a VxFlex Ready Node server.

Prerequisites

Ensure that you have access to the following:

IP address of the BMC port Login credentials for the BMC (admin/admin as default user name/password)

Steps

1. From a web browser, go to http:// .

2. In the Console Login window, type the user name and password, then click Login. 3. To view the event log, select View Logs in the Quick Launch Tasks pane.

The System Event Log</