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Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide PDF

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Summary of Content for Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide PDF

Dell OpenManage Connection Version 2.0 For IBM Tivoli Netcool/OMNIbus User's Guide

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2012 Dell Inc.

Trademarks used in this text: Dell, the Dell logo, Dell Boomi, Dell Precision , OptiPlex, Latitude, PowerEdge, PowerVault, PowerConnect, OpenManage, EqualLogic, Compellent, KACE, FlexAddress, Force10 and Vostro are trademarks of Dell Inc. Intel, Pentium, Xeon, Core and Celeron are registered trademarks of Intel Corporation in the U.S. and other countries. AMD

is a registered trademark and AMD Opteron, AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices, Inc. Microsoft, Windows, Windows Server, Internet Explorer, MS-DOS, Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell and SUSE are registered trademarks of Novell Inc. in the United States and other countries. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Citrix, Xen, XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware, Virtual SMP, vMotion, vCenter and vSphere are registered trademarks or trademarks of VMware, Inc. in the United States or other countries. IBM is a registered trademark of International Business Machines Corporation.

2012 - 11

Rev. A00

Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Overview.......................................................................................................................................5 What Is New In This Release...................................................................................................................................5 Key Features.............................................................................................................................................................5 Support Matrix For Netcool/OMNIbus.....................................................................................................................6 Dell Devices Support Matrix.....................................................................................................................................7

2 Using The Dell OpenManage Connection For IBM Tivoli Netcool/OMNIbus...................9 Event Monitoring Using SNMP Traps.......................................................................................................................9

OMSA Alert Groups............................................................................................................................................9 OMSS Alert Groups..........................................................................................................................................10 EqualLogic Alert Groups...................................................................................................................................11 Dell OOB 12G Server Alert Groups...................................................................................................................13 Chassis Management Controller Alert Groups................................................................................................14

Understanding Event Severity................................................................................................................................15 Event Auto Correlation............................................................................................................................................15 Dell OpenManage Server Administrator Console..................................................................................................15

Launching Dell OpenManage Server Administrator Console From Desktop Event List..................................16 Launching Dell OpenManage Server Administrator Console From Web GUI..................................................16

OpenManage Server Administrator Web Server Console.....................................................................................16 Launching OMSA Web Server Console From Desktop Event List....................................................................16 Launching OpenManage Server Administrator Web Server Console From Web GUI....................................16

EqualLogic Group Manager Console......................................................................................................................17 Launching EqualLogic Group Manager Console From Desktop Event List......................................................17 Launching EqualLogic Group Manager Console From Web GUI.....................................................................17

Integrated Dell Remote Access Controller Console...............................................................................................17 Launching iDRAC Console From Desktop Event List........................................................................................17 Launching iDRAC Console From Web GUI.......................................................................................................18

Chassis Management Controller Console..............................................................................................................18 Launching Chassis Management Controller Console From Desktop Event List..............................................18 Launching Chassis Management Controller Console From Web GUI.............................................................18

OpenManage Essentials Console...........................................................................................................................19 Launching OpenManage Essentials Console From Desktop Event List...........................................................19 Launching OpenManage Essentials Console From Web GUI..........................................................................19

Accessing The Desktop Event List..........................................................................................................................19 Accessing The Active Event List............................................................................................................................19

3 Troubleshooting.........................................................................................................................21 Dell Server Events Not Received At The Netcool/OMNIbus Console....................................................................21 Dell EqualLogic Events Not Received At The Netcool/OMNIbus Console.............................................................21 Dell OOB 12G Server Events Not Received At The Netcool/OMNIbus Console.....................................................22 Dell CMC Events Not Received At The Netcool/OMNIbus Console.......................................................................22 Dell OpenManage Server Administrator Events Not Correlated............................................................................22 Dell EqualLogic Events Not Correlated...................................................................................................................22 Error While Importing The Web GUI Integrations..................................................................................................23 Issues In Launching The OMSA, iDRAC, And CMC Consoles Using Web GUI.......................................................23 Problem In Restarting The MTTrapd Probe In Windows........................................................................................23

4 Related Documents And Resources......................................................................................25 Other Documents You May Need...........................................................................................................................25 Contacting Dell.......................................................................................................................................................25

Appendix........................................................................................................................................26 EqualLogic Alert Correlation...................................................................................................................................26

1 Overview Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus provides event monitoring capabilities for:

Dell PowerEdge and PowerVault systems from 9th generation (9G) to 12th generation (12G) . All the existing generation systems support an agent-based, in-band mode using Dell OpenManage Server Administrator (OMSA). The 12G systems also support an agent-free, out-of-band mode, using Integrated Dell Remote Access Controller 7 (iDRAC7).

Dell EqualLogic systems

Dell Chassis Management Controller (CMC)

NOTE: This guide is intended for system administrators who are familiar with IBM Tivoli Netcool/OMNIbus 7.3.1. The Dell OpenManage Connection monitors Dell devices by receiving alerts on the Netcool/OMNIbus console.

NOTE: Dell Out-of-Band (OOB) 12G servers and Integrated Dell Remote Access Controller 7 (iDRAC7) are used interchageably in the document.

What Is New In This Release Added traps for the iDRAC7 alert groups. For more information, see OOB 12G Server Alert Groups.

Added trap support for Dell Chassis Management Controller (CMC) alert groups. For more information, see Chassis Management Controller Alert Groups.

Added new traps for the Dell OpenManage Storage Systems (OMSS) alert groups. For more information, see OMSS Alert Groups.

Added SCSI and iSCSI traps for the Dell EqualLogic alert groups. For more information, see EqualLogic Alert Groups.

Added support for iDRAC console launch.

Added support for Dell OpenManage Essentials console launch.

Added support for CMC console launch.

Key Features The following table lists the key features of Dell OpenManage Connection. Table 1. Features and Functionalities

Feature Functionality

Event monitoring Monitors the events from Dell servers, EqualLogic systems, OOB 12G servers, and CMC on the Netcool/ OMNIbus console. For more information, see Event Monitoring Using SNMP Traps.

Event auto correlation Correlates events in servers and EqualLogic systems automatically. For more information, see Event Auto Correlation.

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Feature Functionality

Launching OpenManage Server Administrator (OMSA) console

Launches the OMSA console for the Dell system you are monitoring. For more information, see Dell OpenManage Server Administrator Console.

Launching OMSA web server console Launches the OMSA web server console for the Dell system you are monitoring. For more information, see Open Manage Server Administrator Web Server Console.

Launching EqualLogic Group Manager console Launches the EqualLogic Group Manager console for the Dell EqualLogic system you are monitoring. For more information, see EqualLogic Group Manager Console.

Launching iDRAC console Launches the iDRAC console for the iDRAC system you are monitoring. For more information, see iDRAC Console.

Launching CMC console Launches the CMC console for the CMC system you are monitoring. For more information, see Chassis Management Controller Console.

Launching OpenManage Essentials console Launches the OpenManage Essentials console for all supported Dell devices. For more information, see OpenManage Essentials Console.

Support Matrix For Netcool/OMNIbus The following table lists the operating systems that support Netcool/OMNIbus components: Table 2. Supporting Operating Systems for Netcool/OMNIbus Components

Virtualization Environment

Windows Server SuSE Linux Server

Red Hat Enterprise Linux Server

Windows Client

SuSE Linux for Desktop (SLED)

Red Hat Enterprise Linux for Desktop (RHED)

ESXi 3.5 Windows 2008 Standard and Enterprise (32bit)

SLES 10.0-4 (32bit)

RHEL 5.0-8 (32 bit) Server and Advanced Platform

Windows 7 Enterprise (32bit)

SLED 10.0-4 (32bit)

RHEL 5.0-8 (32bit) Desktop

ESXi 4.0 Windows 2008 Standard and Enterprise (64bit)

SLES 10.0-4 (64bit)

RHEL 5.0-8 (64 bit) Server and Advanced Platform

Windows 7 Enterprise (64bit)

SLED 10.0-4 (64bit)

RHEL 5.0-8 (64bit) Desktop

ESXi 4.1 Windows 2008 R2 Standard, Enterprise and Domain Controller (64bit)

SLES 11.0-2 (32bit)

RHEL 6.0-3 (32 bit) Server and Client

Windows Vista Enterprise and Ultimate (32bit)

SLED 11.0-2 (64bit)

RHEL 6.0-3 (32bit) Work Station

ESXi 5.0 Windows 2008 R2 SP1 Standard, Enterprise, and

SLES 11.0-2 (64bit)

RHEL 6.0-3 (64 bit) Server and Client

Windows Vista Enterprise

RHEL 6.0-3 (64bit) Work Station

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Virtualization Environment

Windows Server SuSE Linux Server

Red Hat Enterprise Linux Server

Windows Client

SuSE Linux for Desktop (SLED)

Red Hat Enterprise Linux for Desktop (RHED)

Domain Controller (64bit)

and Ultimate (64bit)

Dell Devices Support Matrix The following table lists the supported Dell devices, OMSA versions, firmware versions for EqualLogic and CMC systems, and the operating systems on the monitored devices. Table 3. Dell Devices Support Matrix

Supported Dell Devices Supported OMSA Versions Supported Firmware Versions

Supported Operating Systems

Dell PowerEdge and Dell PowerVault 9th Generation (9G) to 12th Generation (12G) systems (Windows)

6.5 7.1 NA Windows Unified DataStorage Server (64-bit)

Windows Server 2003 (Computer Cluster Edition)

Windows Storage Server 2003 R2

Windows Server 2003 R2 (32-bit and 64-bit)

Windows Small Business Server 2003 R2 SP2

Windows Essential Business Server 2008 SP1

Windows Server 2008 SP1 (32-bit and 64-bit)

Windows Server 2008 SP2 (32-bit and 64-bit)

Windows Server 2008 R2 (64-bit)

Windows Server 2008 R2 SP1 (64-bit)

Windows Server 2008 R1 and R2 (HPC Edition)

Windows Storage Server 2008 SP2

Windows Small Business Server 2008 SP2

Windows Small Business Server 2008 R2

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Supported Dell Devices Supported OMSA Versions Supported Firmware Versions

Supported Operating Systems

Microsoft Windows Small Business Server 2011

PowerEdge 9G to 12G systems (Linux)

6.5 7.1 NA SUSE Linux Enterprise Server 10 SP4 (64-bit)

SUSE Linux Enterprise Server 11 SP2 (64-bit)

Red Hat Enterprise Linux 4.7 (64-bit and 32-bit)

Red Hat Enterprise Linux 4.8 (64-bit and 32-bit)

Red Hat Enterprise Linux 5.0 (64-bit and 32-bit)

Red Hat Enterprise Linux 5.3 (64-bit and 32-bit)

Red Hat Enterprise Linux 5.5 (64-bit and 32-bit)

Red Hat Enterprise Linux 5.8 (64-bit and 32-bit)

Red Hat Enterprise Linux 6.0 (64-bit)

Red Hat Enterprise Linux 6.2 (64-bit)

PowerEdge 9G to 12G systems (ESXi)

6.5 7.1 NA ESXi 4.0 U1 (HDD and Flash)

ESXi 4.0 U2 (HDD and Flash)

ESXi 4.0 U3 (HDD and Flash)

ESXi 4.1 U1 (HDD and Flash)

ESXi 5.0 ESXi 5.1

EqualLogic storage arrays NA 5.0 6.0 NA

OOB 12G servers NA 1 and 1.23.23 NA

CMC NA 4.11 and 4.2 NA

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2 Using The Dell OpenManage Connection For IBM Tivoli Netcool/OMNIbus Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows event monitoring, automatic event correlation, and launching device consoles on the Netcool/OMNIbus console. These features are supported on different components of Netcool/OMNIbus such as Probe, ObjectServer, Web GUI, and Desktop appropriately.

Event Monitoring Using SNMP Traps The Dell OpenManage Connection monitors Dell PowerEdge and PowerVault servers in-band (from 9G-12G) and out-of- band (12G only), Dell Chassis Management Controller (CMC), and Dell EqualLogic systems receiving SNMP traps from the Dell devices. You can use both desktop and GUI client to monitor the systems.

NOTE: To distinguish among the various devices on the Netcool/OMNIbus console, a class value is assigned to the Dell devices. The class value of servers, EqualLogic systems, OOB 12G servers (iDRAC7), and CMC, are 2080, 2085, 2088, and 2086 respectively.

The event monitoring process is as follows:

1. The SNMP probe receives the SNMP traps from the servers, EqualLogic systems, OOB 12G servers (iDRAC7), or CMC.

2. The SNMP probe converts the trap into event using the respective rules, which filters the traps from the Dell devices and populates the event fields with the appropriate value.

3. The SNMP probe forwards the events to the ObjectServer.

4. The desktop and web GUI consoles display the events by communicating with the ObjectServer.

OMSA Alert Groups

The OpenManage Server Administrator (OMSA) alerts are the events generated by OMSA and displayed on the Netcool/ OMNIbus console. The following table lists the alert groups of OMSA alerts. Table 4. OMSA Alert Groups

Alert Group Description

ACPowerCord Provides status information for power cords of an AC power switch on systems that support AC switching.

AmperageProbe Provides status information for current sensors in a particular chassis.

Battery Provides status information for batteries in a particular chassis.

ChassisIntrusion Provides notification when a chassis is intruded.

CoolingDevice Provides status information for fans in a particular chassis.

Device Provides status and error information when some devices, such as memory cards are added or removed.

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Alert Group Description

FanEnclosure Monitors if foreign objects are present in an enclosure and the duration a fan enclosure is missing from a chassis.

HardwareLog Provides status and warning information about the noncircular logs that may fill up, resulting in lost status messages.

MemoryDevice Provides status and warning information for memory modules present in a particular system.

Miscellaneous- AutomaticSystemRecovery

Provides information when an automatic system recovery action is performed when the operating system stops responding.

Miscellaneous- SystemPeakPowerNewPeak

Provides information when the system peak power sensor detects a new peak value.

Miscellaneous-SystemSoftwareEvent Provides information when OMSA detects a critical system software generated event in the IPMI System Event Log (SEL), which could have been resolved.

Miscellaneous-SystemUp Provides information when OMSA completes initialization.

Miscellaneous-ThermalShutdown Provides information when a system shuts down as the temperature exceeds the maximum threshold.

Miscellaneous-UserHostSystemReset Provides information when user requests a host system control action to reboot, power off, or power cycle the system.

PowerSupply Provides status and warning information for power supplies present in a particular chassis.

ProcessorDeviceStatus Provides status and warning information for processors in a particular chassis.

Redundancy Provides the redundancy unit information.

SDCardDevice Provides status and error information for Secure Digital (SD) card devices present in a chassis.

TemperatureProbe Provides help to protect critical components when temperatures become too high in a chassis.

VoltageProbe Provides status and warning information for voltage sensors in a particular chassis.

OMSS Alert Groups

The OpenManage Server Administrator Storage Management (OMSS) alerts are the events generated by OMSS and displayed on the Netcool/OMNIbus console. The following table lists the alert groups of OMSS alerts.

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Table 5. OMSS Alert Groups

Alert Group Description

Battery Provides battery status in the controller. Battery alerts provide information about battery reconditioning, charging, temperature, replacement, learn cycle, learn mode, operation, and so on.

Channel Provides the addition and removal status, configuration errors, and status for pluggable devices, such as memory cards.

Controller Provides status of the storage controller tasks. Controller alerts provide information about rebuild rate, alarm status, configuration status, background initialization rate, patrol read rate, check consistency rate, redundant path, foreign configuration, disk status, bad blocks, ECC errors, DKM certificate upload, self-signed certificate creation and upload, and so on.

EMM Provides status of the Enclosure Management Module (EMM) of the controllers.

Enclosure Provides status of the components in the enclosures. Enclosure alerts provide the status information of enclosure, alarm, asset tag, service tag, and so on.

Fan Provides information on how well a fan is functioning. Fan alerts provide status information of fans in a particular enclosure.

PhysicalDisk Provides information about the operations on the physical disks such as rebuild, hot spare, blink, clear operation, replace member operation, state change, drive write cache, drive log export, drive prepared for removal, full initialization, and so on.

PowerSupply Provides status information on the power supplies in an enclosure on the system.

Redundancy Provides status of the redundancy device.

SystemLevel Provides status of the controllers of the system.

TemperatureProbe Provides temperature status of the probes in the enclosure. The temperature probe alerts help protect critical components by alerting when temperatures become too high inside an enclosure.

VirtualDisk Provides status information of the virtual disk tasks. Virtual disk alerts provide information about initialization, formatting, configuration, rebuild, background initialization, redundancy, and so on.

EqualLogic Alert Groups

The EqualLogic alerts are the events generated by EqualLogic systems and displayed on the Netcool/OMNIbus console. The following table lists the alert groups of EqualLogic alerts.

Table 6. EqualLogic Alert Groups

Alert Group Description

BatteryLessThan72Hours Provides information that the battery has insufficient charge to survive a 72hour power outage.

BothFanTraysRemoved Provides information that both fan trays of the member have been removed from the chassis.

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Alert Group Description

ChannelBothFailed Provides information that both the channel cards have failed.

ChannelBothMissing Provides information that both the channel cards are missing.

EIPFailureCondition Provides information that EIP is failed in the channel card.

EmmLinkFailure Provides information that link to the EMM has failed.

EnclosureOpenPerm Provides information that enclosure is open for a long time.

FanSpeedThreshold Provides information that fan speed has exceeded the minimum or maximum threshold.

FanTrayRemoved Provides information that one of the fan trays has been removed from the chassis.

HighBatteryTemperature Provides information that battery temperature is high.

HwComponentFailedCrit Provides information that a critical hardware component of the member has failed.

IncompatControlModule Provides information that an incompatible control module is inserted into the chassis.

LowAmbientTemp Provides information that one or more sensors are within the critical temperature range.

MultipleRAIDSets Provides information that multiple valid RAID sets are found.

NVRAMBatteryFailed Provides information that NVRAM battery has failed and the battery is not usable.

OpsPanelFailure Provides information that operations panel is missing or damaged.

PowerSupply Provides information that power supply module has detected a failure.

PowerSupplyFan Provides information that power supply module fan has failed.

RAIDLostCache Provides information that RAID driver is unable to recover the battery-backed cache.

RAIDOrphanCache Provides information that RAID driver found data in the battery-backed cache and does not have a matching disk array.

RAIDSetDoubleFaulted Provides information that a double fault is detected in the RAID set.

RAIDSetLostBlkTableFull Provides information that RAID lost block table is full.

TempSensorThreshold Provides information that temperature sensor has exceeded the threshold.

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Alert Group Description

DiskStatus Provides information that status of the EqualLogic disk has changed.

SCSITgtDevice Provides information that status of the EqualLogic SCSI target device has changed.

SCSILuStatus Provides information that status of the EqualLogic Logical Unit Number (LUN) has changed.

ISCSITgtLogin Provides information that the EqualLogic iSCSI target device's login attempt failed.

ISCSIIntrLogin Provides information that the initiator's login attempt failed.

ISCSIInstSession Provides information that the active session for a target system or an initiator failed.

Dell OOB 12G Server Alert Groups

The Out-of-Band (OOB) 12G server alerts are the events generated by Integrated Dell Remote Access Controller 7 (iDRAC7) and displayed on the Netcool/OMNIbus console. The following table lists the alert groups of OOB 12G server alerts. Table 7. OOB 12G Server Alert Groups

Alert Group Description

AmperageProbe Provides the amperage details of the system board, disk-drive bay, and the system level.

AutomaticSystemRecovery Provides the OS watchdog timer details of the system.

Battery Provides the details of the system-board battery.

BIOSPOST Provides information about the memory performance during system BIOS Power-On Self Test (POST).

Debug Provides the debug authorization details of the system.

Fan Provides the fan details of the system.

HardwareConfiguration Provides the hardware configuration information for a device, storage adapter, backplane, USB cable, mezzanine card, storage cable, and system-board cable.

IDSDModuleMedia Provides information about the status and performance of the internal dual SD module.

IDSDModuleAbsent Indicates that the internal dual SD module is absent.

IDSDModuleRedundancy Provides information about the internal SD module redundancy.

Licensing Provides the licensing details of the system.

MemoryDevice Provides the memory details of the system.

Network Provides the information when network link is down.

OperatingSystem Provides the details of system halt.

PCIDevice Provides the PCI device details of the system.

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Alert Group Description

PhysicalDisk Provides the physical disk details of the system.

PowerSupply Provides the power supply information of the system.

PowerSupplyAbsent Indicates the absence of power supply for the system.

PowerUsage Provides the details of power usage by the system.

ProcessorDevice Provides the processor details of the system.

ProcessorDeviceAbsent Provides the information that the processor is absent.

Redundancy Provides information about fan and power supply redundancy.

Security Provides information about the chassis, operating system, and Intel Trusted Execution Technology (TXT) performance.

StorageBattery Provides the details of the storage battery on controllers.

StorageController Provides details of the storage controller.

StorageEnclosure Provides information about the performance of the storage enclosure.

StorageFan Provides the fan details of the storage device.

StorageManagementStatus Indicates that the storage device status is not determined.

StoragePowerSupply Provides the power supply information of the storage device.

StorageTemperatureProbe Provides temperature information of an enclosure.

SystemEventLog Provides information about the event logs of the system.

SystemInfo Provides the details of the host system.

StoragePhysicalDisk Provides the physical disk details of the storage device.

StorageVirtualDisk Provides the details of the storage virtual disk.

TemperatureProbe Provides temperature information of a system board, memory module, fan failure, and inlet of a system.

TemperatureStatistics Provides temperature statistics information of the system inlet.

vFlash Provides details of removable flash media and storage device.

vFlashAbsent Provides information if removable flash media is absent.

VoltageProbe Provides the voltage details of the processor module and system board.

Chassis Management Controller Alert Groups

The CMC systems generate the CMC alerts and these alerts are displayed on the Netcool/OMNIbus console. The DellChassis alert group provides the following information:

Status of various components such as fan, battery, power supply, temperature probe, hardware log, redundancy, and so on.

Presence or absence of server, keyboard/video/ mouse (KVM) switch, input output module (IOM), and SD card.

Mismatch of fabric, firmware version, and so on.

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Understanding Event Severity The events forwarded to the ObjectServer are displayed on the Netcool/OMNIbus console with one of the following severities:

NormalEvent with successful operation of a component, such as a power supply turning on, or a sensor reading returning to normal.

WarningEvent that is not necessarily significant, but may indicate a possible future problem, such as crossing a warning threshold.

CriticalEvent that indicates actual or imminent loss of data or loss of function, such as crossing a failure threshold, or a hardware failure.

IndeterminateEvent with unknown severity. Also, a resolution event that clears the problem event is initially displayed as indeterminate and then changed to normal, when the alert type of the event is Resolution.

Event Auto Correlation The Dell OpenManage Connection supports auto correlation of events on Dell servers and EqualLogic systems. When the ObjectServer receives OMSA, OMSS, or EqualLogic events, appropriate triggers are automatically invoked to correlate the events.

The Dell OpenManage Connection automatically correlates the following events:

Problem event with its corresponding clear event OMSA, OMSS, and EqualLogic events support this event correlation. The IBM generic_clear trigger correlates the OMSA, OMSS, and EqualLogic problem events with its corresponding clear event when the problem is rectified.

Problem event with another problem event OMSA and EqualLogic events support this event correlation. The dell_omsa_clear trigger correlates the OMSA problem event by another problem event. The dell_equallogic_clear trigger correlates the EqualLogic problem events.

Duplicated problem event with another problem event OMSA and EqualLogic events support this event correlation. The dell_omsa_deduplicate_clear trigger correlates the OMSA problem events. The dell_equallogic_deduplicate_clear trigger correlates the EqualLogic problem events.

NOTE: The normal to normal event correlation is not supported as Netcool/OMNIbus periodically clears the normal events. For more information on OMSA and OMSS event correlation, see Dell OpenManage Server Administrator Messages Reference Guide at dell.com/support/manuals. For more information on EqualLogic event correlation, see EqualLogic Alert Correlation.

Dell OpenManage Server Administrator Console The Dell OpenManage Connection enables you to launch the OMSA console to get more information about the Dell system you are monitoring. You can launch the OMSA console from the desktop event list or from the Active Event List of the web GUI.

NOTE: Practical Extraction and Report Language (Perl) is required for the execution of Common Gateway Interface (CGI) scripts in web GUI. If Perl is installed in a nonstandard location, then the CGI scripts do not function properly. Always ensure that the paths to the resources in the CGI scripts are correct. The standard installation location of Perl on systems running the Windows and Linux operating system is C:\Perl\bin\perl.exe and /usr/bin/perl respectively. For more information, see the IBM Tivoli Netcool/OMNIbus Administration Guide.

Related Links:

Launching Dell OpenManage Server Administrator Console From Desktop Event List

Launching Dell OpenManage Server Administrator Console From Web GUI

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Launching Dell OpenManage Server Administrator Console From Desktop Event List

1. Access the desktop event list. For more information, see Accessing The Desktop Event List.

2. Right-click the Dell server event on the Event List.

3. From the options, click Dell Tools Launch Dell Server Administrator Console. On systems running the Windows operating system, the OMSA console is launched in the default browser. On systems running the Linux operating system, the OMSA console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching Dell OpenManage Server Administrator Console From Web GUI

1. Access the Active Event List. For more information, see Accessing The Active Event List.

2. Right-click the Dell server event on the Active Event List.

3. From the options, click Dell Tools Launch Dell Server Administrator Console. The OMSA console is launched in the default browser.

OpenManage Server Administrator Web Server Console The Dell OpenManage connection enables you to launch the OMSA web server console to get more information about the Dell system you are monitoring. You can launch the OMSA web server console from the desktop event list or from the Active Event List of the web GUI of a system running the Windows, Linux, or ESXi operating system.

NOTE: You can launch the OMSA web server console on systems running the Windows or Linux operating system only if you enable Remote Enablement during OMSA installation on Dell systems.

Related Links:

Launching OpenManage Web Server Console From Desktop Event List

Launching OpenManage Server Administrator Web Server Console From Web GUI

Launching OMSA Web Server Console From Desktop Event List

1. Access the desktop event list. For more information, see Accessing The Desktop Event List.

2. Right-click the Dell server event on the Event List.

3. From the options, click Dell Tools Launch Dell Server Administrator Web Server Console. On systems running the Windows operating system, the OMSA web server console is launched in the default browser. On systems running the Linux operating system, the OMSA web server console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching OpenManage Server Administrator Web Server Console From Web GUI

1. Access the Active Event List. For more information, see Accessing The Active Event List.

2. Right-click the Dell server event on the Active Event List.

3. From the options, click Dell Tools Launch Dell Server Administrator Web Server Console. The OMSA web server console is launched in the default browser.

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EqualLogic Group Manager Console The Dell OpenManage connection enables you to launch the EqualLogic Group Manager console to get more information about the EqualLogic systems you are monitoring. You can launch the EqualLogic Group Manager console from the desktop event list or from the Active Event List of the web GUI.

Related Links:

Launching EqualLogic Group Manager Console From Desktop Event List

Launching EqualLogic Group Manager Console From Web GUI

Launching EqualLogic Group Manager Console From Desktop Event List

1. Access the desktop event list. For more information, see Accessing The Desktop Event List. 2. Right-click the Dell EqualLogic event on the Event List. 3. From the options, click Dell Tools Launch Dell EqualLogic Group Manager Console.

On systems running the Windows operating system, the EqualLogic Group Manager console is launched in the default browser. On systems running the Linux operating system, the EqualLogic Group Manager console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching EqualLogic Group Manager Console From Web GUI

1. Access the Active Event List. For more information, see Accessing The Active Event List. 2. Right-click the Dell EqualLogic event on the Active Event List. 3. From the options, click Dell Tools Launch Dell EqualLogic Group Manager Console.

The EqualLogic Group Manager console is launched in the default browser.

Integrated Dell Remote Access Controller Console The Dell OpenManage connection enables you to launch the iDRAC console to get more information about the iDRAC systems you are monitoring. You can launch the iDRAC console from the desktop event list or from the Active Event List of the web GUI.

NOTE: Perl is required for the execution of Common Gateway Interface (CGI) scripts in web GUI. If Perl is installed in a nonstandard location, then the CGI scripts do not function properly. Always ensure that the paths to the resources in the CGI scripts are correct. The standard installation location of Perl on systems running the Windows and Linux operating system is C:\Perl\bin\perl.exe and /usr/bin/perl respectively. For more information, see IBM Tivoli Netcool/OMNIbus Administration Guide.

Related Links:

Launching iDRAC Console From Desktop Event List

Launching iDRAC Console From Web GUI

Launching iDRAC Console From Desktop Event List

1. Access the desktop event list. For more information, see Accessing The Desktop Event List. 2. Right-click the Dell iDRAC event on the Event List. 3. From the options, click Dell Tools Launch iDRAC Console.

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On systems running the Windows operating system, the iDRAC console is launched in the default browser. On systems running the Linux operating system, the iDRAC console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching iDRAC Console From Web GUI

1. Access the Active Event List. For more information, see Accessing The Active Event List.

2. Right-click the Dell iDRAC event on the Active Event List.

3. From the options, click Dell Tools Launch iDRAC Console. The iDRAC console is launched in the default browser.

Chassis Management Controller Console The Dell OpenManage connection enables you to launch the CMC console to get more information about the CMC systems you are monitoring. You can launch the CMC console from the desktop event list or from the Active Event List of the web GUI.

NOTE: Perl is required for the execution of Common Gateway Interface (CGI) scripts in web GUI. If Perl is installed in a nonstandard location, then the CGI scripts do not function properly. Always ensure that the paths to the resources in the CGI scripts are correct. The standard installation location of Perl on systems running the Windows and Linux operating system is C:\Perl\bin\perl.exe and /usr/bin/perl respectively. For more information, see IBM Tivoli Netcool/OMNIbus Administration Guide at t-voli.com.

Related Links:

Launching Chassis Management Controller Console From Desktop Event List

Launching Chassis Management Controller Console From Web GUI

Launching Chassis Management Controller Console From Desktop Event List

1. Access the desktop event list. For more information, see Accessing The Desktop Event List.

2. Right-click the Dell Chassis Management Controller event on the Event List.

3. From the options, click Dell Tools Launch Dell Chassis Management Controller Console. On systems running the Windows operating system, the Chassis Management Controller console is launched in the default browser. On systems running the Linux operating system, the Chassis Management Controller console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching Chassis Management Controller Console From Web GUI

1. Access the Active Event List. For more information, see Accessing The Active Event List.

2. Right-click the Dell Chassis Management Controller event on the Active Event List.

3. From the options, click Dell Tools Launch Dell Chassis Management Controller Console. The Chassis Management Controller console is launched in the default browser.

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OpenManage Essentials Console The Dell OpenManage connection enables you to launch the Dell OpenManage Essentials console to get more information about the systems you are monitoring. You can launch the OpenManage Essentials console from the desktop event list or from the Active Event List of the web GUI.

NOTE: OpenManage Essentials launch is supported only on browsers with Microsoft Silverlight.

NOTE: OpenManage Essentials is not supported on systems running Linux.

Related Links:

Launching OpenManage Essentials Console From Desktop Event List

Launching OpenManage Essentials Console From Web GUI

Launching OpenManage Essentials Console From Desktop Event List

To launch the OpenManage Essentials console from desktop event list:

1. Access the desktop event list. For more information, see Accessing the Desktop Event List.

2. Right-click a Dell device event on the Event List.

3. From the options, click Dell Tools Launch OpenManage Essentials Console . On systems running the Windows operating system, the OpenManage Essentials console is launched in the default browser. On systems running the Linux operating system, the OpenManage Essentials console is launched in the browser application set in the $OMNIBROWSER environment variable.

Launching OpenManage Essentials Console From Web GUI

To launch OpenManage Essentials console from web GUI:

1. Access the Active Event List. For more information, see Accessing the Active Event List.

2. Right-click a Dell device event on the Active Event List.

3. From the options, click Dell Tools Launch OpenManage Essentials Console . The OpenManage Essentials console is launched in the default browser.

Accessing The Desktop Event List 1. Click Start Program NETCOOL Suite Event List.

NOTE: On systems running Linux operating system, run nco_event, in the terminal.

2. Log in to the Netcool/OMNIbus Event List.

3. On the Event list window, double-click Show Sub-Event List on the All Events tab. The Event list is displayed in a new window.

Accessing The Active Event List 1. Log in to the web GUI.

2. On the left panel, click Availability Events Active Event List (AEL).

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The list of active events is displayed on the right panel.

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3 Troubleshooting This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus.

Dell Server Events Not Received At The Netcool/OMNIbus Console 1. Verify that the following entries are included in the SNMP probe rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.lookup"

2. Verify that the following entries are included in the dell.master.include.lookup file:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell- 10892.include.snmptrap.lookup"

include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement- MIB.include.snmptrap.lookup"

3. Verify that the following entries are included in the dell.master.include.rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell- 10892.include.snmptrap.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement- MIB.include.snmptrap.rules"

Dell EqualLogic Events Not Received At The Netcool/OMNIbus Console 1. Verify that the following entries are included in the SNMP probe rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.lookup"

2. Verify that the following entries are included in the dell.master.include.lookup file:

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLMEMBERMIB. include.snmptrap.lookup"

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-EQLDISKMIB. include.snmptrap.lookup"

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSI- MIB.include.snmptrap.lookup"

3. Verify that the following entries are included in the dell.master.include.rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic- EQLMEMBERMIB.include.snmptrap.rules"

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include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic- EQLDISKMIB.include.snmptrap.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-SCSI- MIB.include.snmptrap.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/equalLogic-ISCSI- MIB.include.snmptrap.rules"

Dell OOB 12G Server Events Not Received At The Netcool/OMNIbus Console 1. Verify that the following entries are included in the SNMP probe rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.lookup"

2. Verify that the following entry is included in the dell.master.include.lookup file: include "$NC_RULES_HOME/include-snmptrap/dell/dell-IDRAC- MIB.include.snmptrap.lookup"

3. Verify that the following entry is included in the dell.master.include.rules file: include "$NC_RULES_HOME/include-snmptrap/dell/dell-IDRAC- MIB.include.snmptrap.rules"

Dell CMC Events Not Received At The Netcool/OMNIbus Console 1. Verify that the following entries are included in the SNMP probe rules file:

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.rules"

include "$NC_RULES_HOME/include-snmptrap/dell/ dell.master.include.lookup"

2. Verify that the following entry is included in the dell.master.include.lookup file: include "$NC_RULES_HOME/include-snmptrap/dell/dell-RAC- MIB.include.snmptrap.lookup"

3. Verify that the following entry is included in the dell.master.include.rules file: include "$NC_RULES_HOME/include-snmptrap/dell/dell-RAC- MIB.include.snmptrap.rules"

Dell OpenManage Server Administrator Events Not Correlated Verify that the following triggers are enabled in Netcool/OMNIbus ObjectServer:

dell_omsa_clear

dell_omsa_deduplicate_clear

Dell EqualLogic Events Not Correlated Verify that the following triggers are enabled on Netcool/OMNIbus ObjectServer:

dell_equallogic_clear

dell_equallogic_deduplicate_clear

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Error While Importing The Web GUI Integrations Restart the web GUI server after importing the Dell OpenManage Connection to the ObjectServer.

Issues In Launching The OMSA, iDRAC, And CMC Consoles Using Web GUI

Verify that Perl is properly installed on the web GUI server.

For the prerequisites for enabling the CGI scripts functionality, see the OMNIbus CGI script documents.

Problem In Restarting The MTTrapd Probe In Windows Ensure that the commented text (if it exists) is not at the end in the following files:

dell.master.include.lookup

dell.master.include.rules

23

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4 Related Documents And Resources This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus.

Other Documents You May Need In addition to this guide, you can access the following guides available at dell.com/support/manuals. On the Manuals page, click Software Systems Management . Click the appropriate product link on the right side to access the documents:

Dell Event Message Reference Guide Dell OpenManage Installation and Security User's Guide Dell OpenManage Server Administrator Users Guide Dell OpenManage Server Administrator Compatibility Guide Dell OpenManage Server Administrator Messages Reference Guide Dell OpenManage Server Administrator Command Line Interface User's Guide Dell Chassis Management Controller Firmware User's Guide Integrated Dell Remote Access Controller User's Guide Dell OpenManage Essentials User's Guide Dell OpenManage With VMware ESX/ESXi Systems Management Guide. To access this guide at dell.com/

support/manuals, click Software Virtualization Solutions VMware Software Dell Systems Management for VMware.

To access the Dell EqualLogic documentation at dell.com/support/, click Systems Dell EqualLogic.

For information on terms used in this document, see the Glossary at dell.com/support/manuals.

Whitepapers, blogs, wiki-articles, product communities, and forums are available at en.community.dell.com/techcenter/ systems-management/w/wiki/4115.dell-openmanage-connections-and-integrations.aspx.

Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.

4. Select the appropriate service or support link based on your need.

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Appendix EqualLogic Alert Correlation The following EqualLogic alerts support alert correlation:

DiskStatus

TempSensorThreshold

FanSpeedThreshold

PowerSupplyFan

PowerSupply

S

Manualsnet FAQs

If you want to find out how the V2.0 Dell works, you can view and download the Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide on the Manualsnet website.

Yes, we have the User's Guide for Dell V2.0 as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The User's Guide should include all the details that are needed to use a Dell V2.0. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell OpenManage Connection IBM Tivoli OMNIbus V2.0 Software User's Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.