Dell 1100 Printer Owner's Manual PDF

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Summary of Content for Dell 1100 Printer Owner's Manual PDF

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Dell Laser Printer 1100

Owners Manual Look Inside For: Preparing Your Printer Understanding Software Loading Print Media Printing Maintenance Troubleshooting

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o m Order Toner Cartridges

Dell toner cartridges are available only through Dell. You can order toner cartridges online at www.dell.com/supplies or by phone.

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

USA 877-INK-2-YOU

Australia 1300 303 290

Austria 08 20 - 24 05 30 35

Belgium 02.713 1590

Canada 877-501-4803

Chile 800-202874

1230-020-3947

China 800-858-2425

Colombia 01800-9-155676

Czech 420 225 372 711

Denmark 3287 5215

Finland 09 2533 1411

France 0825387247

Germany 0800 2873355

Ireland 1850 707 407

Italy 800602705

Japan 044-556-3551

Luxembourg 02.713 1590

Malaysia 1800 88 0553

Mexico 866-851-1754

Netherlands 020 - 674 4881

Norway 231622 64

Portugal 21 4220710

Puerto Rico 866-851-1760

Singapore 1800 394 7425

South Africa 0860 102 591

Spain 902120385

Sweden 08 587 705 81

Switzerland 0848 335 599

UK 0870 907 4574

Toner Cartridge Part Number

2,000 page toner J9833

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Understanding the Printer

# Use the: When you want to:

1 Operator Panel Operate the printer and check the status of your printer.

2 Top Cover Open to remove the paper jams.

3 Paper Output Tray Stack printed document face down.

4 Paper Output Extension Keep print media from falling off the paper output tray.

5 Express Service Code Identify your printer when you use support.dell.com or contact technical support.

Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.

6 Paper Input Tray Load up to 150 sheets of paper or other media, or a single sheet of paper or other media.

7 Paper Guides Adjust the length and width of the media in the paper input tray.

8 Front Cover Access the toner cartridge.

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Accessing Your Users Guide To access your Users Guide, click Start Programs Dell Printers Dell Laser Printer 1100 Users Guide.

# Use the: When you want to:

9 Power Switch Power your printer on or off.

10 Power Cord Connector Plug your printer into a properly grounded electrical outlet with the power cord (after all peripherals have been connected).

11 USB Cable Connector Insert the USB cable.

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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. 2005 Dell Inc.. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Adobe is a registered trademark of Adobe Systems Incorporated.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

____________________

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vi Contents

Contents

Understanding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Accessing Your Users Guide . . . . . . . . . . . . . . . . . . . . . . . . . . iv

CAUTION: SAFETY INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . 1

WAARSCHUWING: VEILIGHEIDSINFORMATIE . . . . . . . . . . . . . . . . . . . 2

FORSIGTIG: Sikkerhedsoplysninger . . . . . . . . . . . . . . . . . . . . . . . . . 3

VAROITUS: TURVALLISUUSTIEDOT . . . . . . . . . . . . . . . . . . . . . . . . 4

FORSIKTIG: SIKKERHETSINFORMASJON . . . . . . . . . . . . . . . . . . . . . 5

VARNING: skerhetsinformation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

: . . . . . . 7

DKKAT: Gvenlik bilgileri . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CUIDADO: INFORMAO DE SEGURANA. . . . . . . . . . . . . . . . . . . . 10

UPOZORNN: BEZPENOSTN INFORMACE . . . . . . . . . . . . . 11

PRZESTROGA: INFORMACJE O BEZPIECZESTWIE . . . . . . . . 12

1 Preparing Your Printer

Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Understanding Software

Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing Dell Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Uninstalling Dell Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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Contents vii

3 Loading Print Media

Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Pint Media Types, Sizes, and Support . . . . . . . . . . . . . . . . . . . 17

Loading Paper in the Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Paper Using Manual Feed Mode . . . . . . . . . . . . . . . . . . . . 21

Loading Special Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4 Printing

Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessing Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting High Altitude Correction . . . . . . . . . . . . . . . . . . . . . . 25

Sharing Your Printer Locally. . . . . . . . . . . . . . . . . . . . . . . . . . . 26

In Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 In Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5 Maintenance

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Cleaning the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Troubleshooting

Clearing Jams in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . 35

Paper Feed Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Paper Exit Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Fuser Area Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . 39

Understanding the Operator Panel LEDs . . . . . . . . . . . . . . . . . . . . 40

LED Status Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

More Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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viii Contents

7 Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . . . . 44

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8 Appendix

U.S Terms and Conditions of Sales . . . . . . . . . . . . . . . . . . . . . . . 61

Limited Warranties and Return Policy . . . . . . . . . . . . . . . . . . . . . 65

Limited Warranty for Dell-Branded Hardware Products (U.S. Only). . . . 65 Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . . . . . . . 68 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Total Satisfaction Return Policy (Canada Only) . . . . . . . . . . . . . . 72 Dell Software and Peripherals (Canada Only) . . . . . . . . . . . . . . 73 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . 73

Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . . . . . . . . . . . . . 75

Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) . . . 75 Ink and Toner Cartridges Limited Warranty (Latin America Only) . . . . . 76

Dette skema er alene anvendeligt for norske konsumenter . . . . . . . . . . 77

ANGREFRISTSKJEMA . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Generelle betingelser for retur: . . . . . . . . . . . . . . . . . . . . . . 77

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

FCC Notices (U.S. Only). . . . . . . . . . . . . . . . . . . . . . . . . . . 79 NOM Information (Mexico Only) . . . . . . . . . . . . . . . . . . . . . . 80

Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Dell Software License Agreement . . . . . . . . . . . . . . . . . . . . . . 81

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 U.S. Government Restricted Rights . . . . . . . . . . . . . . . . . . . . 82 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

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CAUTION: SAFETY INFORMATION Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage.

This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is confined within protective housings and external covers, the laser beam cannot escape during normal user operation.

CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.

CAUTION: If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded.

The power cord must be connected to an electrical outlet that is near the product and easily accessible.

Refer service or repairs, other than those described in the operating instructions, to a professional service person.

This product is designed to meet safety standards with the use of specific Dell- authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components.

CAUTION: Do not use this product during a lightning storm.

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o m WAARSCHUWING: VEILIGHEIDSINFORMATIE

Volg de onderstaande veiligheidsrichtlijnen om uw persoonlijke veiligheid te garanderen en uw systeem en werkomgeving tegen mogelijke schade te beschermen.

Deze printer is gecertificeerd als een "Klasse 1" laserproduct volgens de stralingsnorm gehanteerd door het Amerikaanse Department van Gezondheid en Welzijn (DHHS: Department of Health and Human Services) en zoals opgenomen in de Amerikaanse wet op stralingsbescherming voor gezondheid en veiligheid uit 1968.

Omdat de straling die in de printer optreedt, opgesloten zit in beschermende behuizingen en externe kappen, kan de laserstraal niet vrijkomen tijdens normaal gebruik.

WAARSCHUWING: Het gebruik van sturingen of instellingen of het uitvoeren van procedures die afwijken van deze hier vermeld kan resulteren in gevaarlijke blootstelling aan straling. Uw product maakt gebruik van een afdrukproces dat de afdrukmedia verhit, en de hitte kan

bij sommige media aanleiding geven tot emissies. U moet de passage in uw bedieningsinstructies begrijpen dat handelt over de richtlijnen inzake het selecteren van geschikte afdrukmedia om de mogelijkheid van schadelijke emissies te vermijden.

WAARSCHUWING: Als uw product niet gemarkeerd is met dit symbool , dan moet u het aansluiten op een stopcontact met correcte aarding. Plug de stekker van het netsnoer in een stopcontact dat zich in de nabijheid van het product

bevindt en makkelijk toegankelijk is. Laat onderhoud of reparaties die afwijken van deze beschreven in de bedieningsinstructies

over aan gekwalificeerd onderhoudspersoneel. Dit product is ontworpen om aan de veiligheidsnormen te voldoen met behulp van

specifieke componenten die door de Dell zijn goedgekeurd. De veiligheidseigenschappen van sommige onderdelen zijn niet altijd vanzelfsprekend. Dell kan niet verantwoordelijk worden gesteld in geval van gebruik van componenten die niet door Dell zijn goedgekeurd.

WAARSCHUWING: Gebruik dit product niet tijdens een onweer.

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FORSIGTIG: Sikkerhedsoplysninger Brug flgende sikkerhedsvejledning til at sikre din egen personlige sikkerhed og til t beskytte dit arbejdsomrde mod eventuelle skader.

Printeren er certificeret som laserprodukt i klasse 1 under USA's Department of Health and Human Services (DHHS) Radiation Performance Standard i henhold til Radiation control for Health and Safety Act of 1968.

Da strling, der udsendes inden i printeren, holdes inde af beskyttende afdkning og udvendige dksler, kan laserstrlen ikke slippe ud ved normal brug.

FORSIGTIG: Anvendelse af kontrolfunktioner eller justering eller udfrelse af procedurer, der ikke er angivet i denne manual, kan resultere i farlig bestrling. Printeren bruger en udskrivningsproces, hvorved udskrivningsmediet opvarmes, og varmen

kan medfre, at visse medier frigiver strler. Du skal forst afsnittet i betjeningsvejledningen, der beskriver, hvordan egnede udskriftmedier vlges, s risikoen for farlig bestrling undgs.

FORSIGTIG: Hvis din printer ikke er mrket med dette symbol , skal den tilsluttes et elektrisk stik, som er jordet. Ledningen skal sttes i et elektrisk stik, som er i nrheden af printeren, og som er let at

komme til. Service eller reparation, som ikke er beskrevet i betjeningsvejledningen, skal udfres af en

uddannet servicereprsentant. Denne printer er udviklet, s den opfylder sikkerhedsstandarderne med brug af srlige Dell-

autoriserede komponenter. Sikkerhedsfunktionerne i nogle dele er ikke altid synlige. Dell fraskriver sig ansvaret i forbindelse med brugen af ikke-Dell-autoriserede komponenter.

FORSIGTIG: Printeren m ikke benyttes i tordenvejr.

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o m VAROITUS: TURVALLISUUSTIEDOT

Toimi seuraavien turvaohjeiden mukaan oman turvallisuutesi varmistamiseksi ja vlttksesi jrjestelmn ja tyympristn mahdollisen vahingoittumisen.

Tm tulostin on luokiteltu "Luokan 1" laserlaitteeksi DHHS:n steilystandardin (Department of Health and Human Services Radiation Performance Standard) mukaisesti Yhdysvaltain steilyn rajoitusta koskevaa lainsdnt (Radiation control for Health and Safety Act, 1968) noudattaen.

Koska tulostimen sisll syntyv steily j suojakotelon ja kansien sislle, lasersteit ei pse ulos normaalin kytn yhteydess.

VAROITUS: Laitteen kytt tai st muulla kuin tss kyttoppaassa mainitulla tavalla saattaa altistaa vaaralliselle steilylle. Tulostimessa kytetn tulostusprosessia, joka kuumentaa tulostusmateriaalia, ja lmp

aiheuttaa pstj joillain materiaaleilla. Sinun on ymmrrettv kyttoppaan osa, jossa kuvataan sopivien tulostusmateriaalien valinta, mahdollisten haitallisten pstjen vlttmiseksi.

VAROITUS: Jos laitteessa ei ole symbolia , se on kytkettv asianmukaisesti maadoitettuun pistorasiaan. Virtajohto on liitettv pistorasiaan, joka on lhell laitetta ja johon psee helposti ksiksi. Jt muut kuin kyttoppaassa kuvatut huolto- ja korjaustoimet ammattilaisille. Tm laite on suunniteltu tyttmn turvallisuusstandardit, kun sit kytetn yhdess

Dellin hyvksymien komponenttien kanssa. Joidenkin turvallisuusominaisuudet eivt vlttmtt ole itsestn selvi. Dell kiist vastuun muiden kuin Dellin hyvksymien komponenttien kytst.

VAROITUS: l kyt tt laitetta ukonilman aikana.

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FORSIKTIG: SIKKERHETSINFORMASJON Ved flge retningslinjene for sikkerhet nedenfor trygger du din egen personlige sikkerhet i tillegg til at du bidrar til beskytte systemet og arbeidsmiljet mot mulig skade.

Skriveren er sertifisert som et laserprodukt i "Class 1" iflge U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard, basert p "Radiation control for Health and Safety Act" fra 1968.

Siden strlingen som avgis inne i skriveren er avgrenset av et beskyttende kabinett og ytre deksler, kan ikke laserstrlen unnslippe under vanlig bruk av skriveren.

FORSIKTIG: Bruk av anordninger eller justeringer eller utfrelse av andre prosedyrer enn de som er beskrevet her, kan fre til at det avgis farlig strling. Produktet anvender en utskriftsprosess der utskriftsmediet blir varmet opp, og varmen kan

fre til at visse utskriftsmedier avgir utslipp. Du m vre fortrolig med den delen av bruksanvisningen der disse retningslinjene blir omtalt for kunne velge egnede utskriftsmedier og dermed unng muligheten for skadelige utslipp.

FORSIKTIG: Hvis produktene ikke er merket med symbolet , m det kobles til et strmuttak som er forsvarlig jordet. Strmledningen m kobles til et strmuttak som befinner seg i nrheten av produktet og

som er lett tilgjengelig. Overlat andre former for service og reparasjoner enn det som er beskrevet i

bruksanvisningen, til en profesjonell servicetekniker. Dette produktet er konstruert for oppfylle sikkerhetsstandardene ved bruk av bestemte

komponenter som er godkjent av Dell. Sikkerhetsfunksjonene ved noen deler er ikke alltid penbar. Dell fraskriver seg ansvar knyttet til bruk av komponenter som ikke er godkjent av Dell.

FORSIKTIG: Dette produktet skal ikke brukes i tordenvr.

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o m VARNING: skerhetsinformation

Flj anvisningarna hr nedan fr att skydda dig sjlv, systemet och arbetsmiljn mot skador. Skrivaren har certifierats vara en laserprodukt av klass 1 enligt den amerikanska standarden

Department of Health and Human Services (DHHS) Radiation Performance Standard, i enlighet med statuten Radiation control for Health and Safety Act frn 1968.

Eftersom strlningen som slpps ut i skrivaren inte trnger ut genom skyddskporna och de externa luckorna, gr laserstrlen inte att komma t under normala omstndigheter.

VARNING: Kontroller, justeringar eller procedurer annat n de som beskrivs hr kan leda till farlig bestrlning. Skrivarens utskriftsprocess innebr att utskriftsmediet vrms upp, och det kan gra att

mnen frigrs frn det. Ls och ta till dig det avsnitt i handboken dr det finns riktlinjer om hur du vljer lmpliga utskriftsmedier fr att slippa att skadliga mnen frigrs.

VARNING: Om produkten inte r mrkt med symbolen , mste den anslutas till ett jordat vgguttag. Ntsladden mste anslutas till ett uttag nra intill skrivaren, och det ska vara ltt att komma

t. Lt ngon yrkeskunnig skta all service och alla reparationer utver de som beskrivs i

handboken. Produkten uppfyller tillmpliga skerhetsfreskrifter om enbart de komponenter som Dell

har godknt anvnds. Det kan vara svrt att avgra om vissa reservdelar r skra. Dell frnsger sig allt ansvar fr skador som uppkommer p grund av att du anvnder komponenter som Dell inte har godknt.

VARNING: Anvnd inte produkten nr det skar.

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7

: , .

1 , 1968 .

, , , .

: , , .

. . , , .

: , .

.

, , .

, Dell. . Dell , Dell.

: .

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: .

"1 "

(DHHS)

1968.

.

: .

.

.

:

.

.

.

Dell..Dell

Dell.

:.

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9

DKKAT: Gvenlik bilgileri Kiisel gvenliinizi salamak ve ayn zamanda sisteminizi ve alma ortamnz muhtemel arza ve hasarlardan korumak iin aadaki emniyet kurallarna uyun.

A.B.D. Salk ve nsan Hizmetleri Bakanlnn (DHHS) 1968 ylnda yrrle giren Salk ve Gvenlik iin Radyasyon kontrol kanununa gre, bu yazc bir "Class 1" lazer rn olarak onaylanmtr.

Normal kullanm srasnda yazcnn ierisinden yaymlanan radyasyon, koruyucu muhafazalar ve d kapakla kapatldndan lazer nyla dorudan temas mmkn deildir.

DKKAT: Burada belirtilenden farkl ekilde kontrollerin, ayarlamalarn veya kullanm prosedrlerinin uygulanmas kiilerin tehlikeli radyasyona maruz kalmasna neden olabilir.jjjsjs

rnnz yazdrma malzemesini stan bir yazdrma ilemi uygulamaktadr. Bu s baz yazdrma malzemelerinin eitli emisyonlar yaymasna neden olabilir. Zararl emisyonlarn nlenmesi iin kullanm talimatlarnzda bulunan yazdrma malzemelerinin seilmesi ile ilgili blm iyi ekilde anlamanz gerekir.

DKKAT: rnnz bu simge ile iaretli deilse, uygun ekilde topraklanm bir prize taklmas gerekir.

Elektrik kablosu rnn yannda bulunan ve kolay eriilebilir bir prize taklmaldr.. Kullanm talimatlarnda belirtilenlerin dndaki bakm ve onarmlar iin profesyonel bir

servis personeline bavurun. Bu rn, Dell tarafndan onaylanm belli paralarn kullanmyla gvenlik standartlarn

karlamak zere tasarlanmtr. Baz paralarn gvenlik zellikleri her zaman ok ak deildir. Dell tarafndan onaylanmam paralarn kullanm sonucu ortaya kabilecek durumlarda Dell sorumluluk kabul etmez.

DKKAT: Bu rn frtnal gnlerde kullanmayn.

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o m CUIDADO: INFORMAO DE SEGURANA

Siga as orientaes de segurana abaixo para o ajudar a garantir a sua segurana pessoal e a proteger o sistema e ambiente de trabalho contra danos potenciais.

Esta impressora est certificada como produto laser de "Classe 1", segundo a norma Radiation Performance (Desempenho das radiaes) do U.S. Department of Health and Human Services (DHHS - Departamento de sade e servios humanos dos Estados Unidos), em conformidade com o controlo de radiao da Health and Safety Act (Lei sobre sade e segurana) de 1968.

Como a radiao emitida no interior da impressora fica limitada s estruturas de proteco e tampas externas, o raio laser no sai da mquina durante o seu funcionamento normal.

CUIDADO: A utilizao de controlos ou os ajustes, ou mesmo a execuo de procedimentos no especificados neste manual, podem resultar em exposio perigosa a radiaes. A sua mquina utiliza um processo para imprimir que aquece o material de impresso; o

calor pode fazer com que o material de impresso produza emisses. Tem de compreender a seco das instrues que descreve as orientaes para escolher o material de impresso adequado e para evitar a ocorrncia de emisses prejudiciais sade.

CUIDADO: Se a sua mquina no tiver o smbolo , tem de ser ligada a uma tomada com ligao terra. O cabo de alimentao tem de ser ligado a uma tomada que esteja perto da mquina e seja de

fcil acesso. A operaes de manuteno e reparao que no estejam descritas nas instrues devem ser

efectuadas por um tcnico profissional. Esta mquina foi concebida para respeitar as normas de segurana, utilizando componentes

especficos autorizados pela Dell. As funes de segurana de algumas peas podem nem sempre ser evidentes. A Dell no se responsabiliza pela utilizao de componentes no autorizados pela Dell.

CUIDADO: No utilize esta mquina em caso de trovoada.

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11

UPOZORNN: BEZPENOSTN INFORMACE Nsledujc bezpenostn pokyny vm pomohou zajistit vlastn osobn bezpenost a chrnit vae zazen a pracovn prosted ped monm pokozenm.

Tato tiskrna je klasifikovna jako laserov zazen "tdy 1" podle normy pro vyzaovn vydan Ministerstvem zdravotnictv a veejnch slueb USA v souladu s kontrolou zen pro Zkon o zdrav a bezpenosti z r. 1968.

Protoe zen vyzaovan uvnit tiskrny je uzaveno ochrannmi pouzdry a vnjmi kryty, laserov paprsek neme uniknout pi normlnm uivatelskm provozu.

UPOZORNN: Pouvn jinch ovldacch prvk nebo nastaven, nebo provdn jinch postup ne tch, kter jsou uvedeny v tto pruce, me zpsobit vystaven nebezpenmu zen.

Vae zazen pouv tiskov proces, kter zahv tiskov mdia, a vysok teplota me zpsobit, e urit mdia budou uvolovat emise. Muste si podrobn nastudovat kapitolu v nvodu k obsluze, kde jsou pokyny pro vbr sprvnch tiskovch mdi, aby se pedelo monm kodlivm emism.

UPOZORNN: Jestlie vae zazen nen oznaeno tmto symbolem , mus bt pipojeno k elektrick zsuvce, kter je dn uzemnna.

Pvodn nra mus bt zapojena do elektrick zsuvky, kter je blzko zazen a je snadno pstupn.

Opravsk a drbov prce, kter nejsou popsny v nvodu k obsluze, penechte profesionlnmu servisnmu technikovi.

Tento vrobek je zkonstruovn tak, aby sploval bezpenostn normy pi pouit konkrtnch komponent autorizovanch spolenost Dell. Bezepnostn charakteristiky nkterch dl nemus bt vdy zejm. Spolenost Dell nepebr odpovdnost spojenou s pouitm komponent, kter nejsou spolenost Dell autorizovny.

UPOZORNN: Nepouvejte toto zazen pi bouce.

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12

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BEZPIECZESTWIE Aby zapewni sobie bezpieczestwo osobiste oraz uchroni system i rodowisko pracy przed potencjalnymi uszkodzeniami, naley przestrzega poniszych wskaza dotyczcych bezpieczestwa.

Niniejsza drukarka uzyskaa certyfikat produktu laserowego pierwszej klasy w rozumieniu normy Radiation Performance Standard amerykaskiego Departamentu Zdrowia i Usug Obywatelskich (DHHS), zgodnie z ustaw o kontroli promieniowania dla celw zdrowotnych i bezpieczestwa (Radiation control for Health and Safety Act) z roku 1968.

Poniewa promieniowanie emitowane we wntrzu drukarki jest ograniczone osonami ochronnymi i zewntrzn obudow, w trakcie normalnego uytkowania promie lasera nie powinien wydosta si na zewntrz.

PRZESTROGA: Regulacja i dopasowywanie urzdzenia oraz postpowanie wedug procedur innych ni wskazane w niniejszym dokumencie mog narazi uytkownika na kontakt z niebezpieczn dawk promieniowania.

Drukarka w procesie druku nagrzewa materia do drukowania, a wydzielane ciepo moe spowodowa emitowanie promieniowania przez niektre materiay. Aby unikn ryzyka emitowania szkodliwego promieniowania naley zapozna si z sekcj w instrukcji obsugi omawiajc dobr odpowiednich materiaw do drukowania.

PRZESTROGA: Jeli drukarka nie jest oznaczona symbolem , musi zosta podczona do prawidowo uziemnionego rda zasilania.

Kabel zasilania powinien zosta podczony do gniazda sieci elektrycznej, znajdujcego si w pobliu drukarki i atwo dostpnego.

Serwisowanie i naprawy urzdzenia inne ni opisane w instrukcji obsugi powinny by powierzane kompetentnemu serwisantowi.

Drukarka zostaa zaprojektowana w sposb speniajcy standardy bezpieczestwa przy zaoeniu uywania okrelonych elementw firmy Dell. Zabezpieczenia niektrych czci mog nie by oczywiste. Firma Dell wycza odpowiedzialno zwizan z uywaniem elementw przez ni niezatwierdzonych.

PRZESTROGA: Drukarki nie naley uywa w czasie burzy.

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Preparing Your Printer 13

Preparing Your Printer

Setting Up the Printer If you have not already done so, follow the steps on the Setup Diagram (poster) to complete the hardware and software installation.

Using the Operator Panel The operator panel on the top right side of your printer has two LEDs and one button.

LEDs

LED Description

The operator panel LEDs signify different things, depending on their sequence. LEDs that are off, on, and/or blinking indicate printer conditions, such as printer status, intervention (for example, out of paper and jammed paper), or service. For more information on what the LEDs sequence means and what you can do, see Understanding the Operator Panel LEDs on page 40.

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14 Preparing Your Printer

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Item Description

To print a demo page In Ready mode, press and hold for 2 seconds until both LEDs blink slowly, and release.

Manual feeding Press each time you load a sheet of paper in the tray, when you select Manual Feed for Source from your software application. For detailed information, see Loading Paper Using Manual Feed Mode on page 21.

To cancel a print job Press during printing. blinks red while the print job is cleared from both the printer and the computer, and the printer then returns to Ready mode. This may take some time depending on the size of the print job.

In Manual Feed mode, you cant cancel the print job by pressing .

Manual Duplex feeding

Press each time you load the paper back in the tray after the first side of your job has printed while manual duplex printing. For detailed information, see the HTML Users Guide.

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Understanding Software 15

Understanding Software

Software Overview After setting up your printer and connecting it to your computer, you must install the drivers and utilities from the Drivers and Utilities CD included with your printer. If you purchased a Dell computer and your printer at the same time, the drivers and utilities are automatically installed. You dont need to install them. The Drivers and Utilities CD contains the following:

Dell Printer Driver allows your computer to communicate with your printer. To use your printer as a printer in Windows, you must install the printer driver. For information about installing the printer driver in Windows, see page 15.

Dell Toner Management System displays the status of the printer and the name of the job when you send a job to print. The Dell Toner Management System window also displays the level of toner remaining and allows you to order replacement toner cartridges.

Users Guide HTML documentation provides detailed information about using your printer.

Installing Dell Software A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers depends on the operating system you are using.

NOTE: If you attach a USB printer cable while your printer and computer are powered on, the Windows hardware wizard launches immediately. Cancel the screen and use the Drivers and Utilities CD to install the Dell software.

1 Make sure that the printer is connected to your computer and powered on. Close all unnecessary programs.

NOTE: If the printer is not connected to your computer when you install the CD-ROM, the No Printer Found screen appears. Follow the instructions to install the software.

2 Insert the Drivers and Utilities CD.

3 If necessary, select a language by pressing the Language button on the main screen.

4 Select Typical Installation to install the Users Guide, the printer driver, and Dell Toner Management System as the default settings.

To choose an individual component to install, select Custom Installation. You can also change the destination folder.

5 When the installation has been completed, you may print a test page. Click Finish to complete the installation and close the wizard. You are now ready to print.

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16 Understanding Software

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You should remove the printer driver if you are upgrading the software or if your driver installation fails. You can remove the software using the Drivers and Utilities CD or the Windows uninstall.

NOTE: Close all programs before uninstalling software.

1 From the Start menu, select Programs Dell Printers Dell Laser Printer 1100 Dell Printer Software uninstall.

2 Select the software you want to remove and click Next.

The selected driver and all of its components are removed from your computer.

3 Click Finish.

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Loading Print Media 17

Loading Print Media

Print Media Guidelines Printer media includes paper, card stock, transparencies, labels, and envelopes. Your printer provides high quality printing on a variety of print media. Selecting the appropriate print media for your printer helps you avoid printing problems. To get the best possible print quality, use only high-quality, copier-grade paper.

The following table provides information on the input source, including the print media types and sizes you can select and supported weights.

Pint Media Types, Sizes, and Support

Paper Dimensionsa Weight Capacityb

Plain Paper

60 to 90 g/m2 bond (16 to 24 lb) for the paper tray

60 to 165 g/m2 bond (16 to 43 lb) for manual feed mode

150 sheets of 75 g/m2 bond (20 lb) paper for the paper tray

1 sheet of paper for manual feed mode

Letter 8.5 x 11 in. (216 x 279 mm)

A4 8.27 x 11.7 in. (210 x 297 mm)

A5 5.83 x 8.27 in. (148 x 210 mm)

Executive 7.25 x 10.5 in. (184.2 x 266.7 mm)

Legal 8.5 x 14 in. (215.9 x 355.6 mm)

JIS B5 7.17 x 10.1 in. (182 x 257 mm)

ISO B5 6.93 x 9.84 in. (176 x 250 mm)

A6 4.13 x 5.85 in. (105 x 148.5 mm)

Oficio 8.50 x 13.50 in. (216 x 343 mm)

US Folio 8.5 x 13 in. (216 x 330 mm)

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18 Loading Print Media

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Envelopes

75 to 90 g/m2 bond (20 to 24 lb) for manual feed mode

1 sheet of paper for manual feed mode

No.10 4.12 x 9.5 in. (105 x 241mm)

DL 4.33 x 8.66 in. (110 x 220 mm)

C5 6.38 x 9.01 in. (162 x 229 mm)

C6 4.5 x 6.4in. (114 x 162 mm)

Monarch 3.875 x 7.5in. (98.4 x 190.5 mm)

Labels

120 to 150 g/m2 bond

1 sheet of paper for manual feed mode

Letter 8.5 x 11 in. (216 x 279 mm)

A4 8.3 x 11.7 in. (210 x 297 mm)

Transparencies

138 to 146 g/m2 bond Letter 8.5 x 11 in.

(216 x 279 mm)

A4 8.3 x 11.7 in. (210 x 297 mm)

Card Stock

90 to 163 g/m2 bond (16 to 43 lb) for manual feed mode

Post Card 4 x 6 in. (101.6 x 152.4 mm)

Minimum Size (custom)

3 x 5 in. (76 x 127 mm) 60 to 165 g/m2 bond

(16 to 43lb) for manual feed modeMaximum Size

(Legal) 8.5 x 14 in. (216 x 356 mm)

a The printer supports a wide range of media sizes. b Capacity may vary depending on print materials weight and thickness, and environmental conditions.

Paper Dimensionsa Weight Capacityb

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Loading Print Media 19

Loading Paper in the Paper Tray Load up to 150 sheets of plain paper in the paper tray.

1 Open the paper input tray. Pull on the length and width guides to extend the tray.

2 Flex the sheets back and forth to loosen them, and then fan them out. Do not fold or crease the print media. Align the edges on a level surface.

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20 Loading Print Media

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o m 3 Load paper in the paper tray with the side to be printed on facing up.

Make sure that all four corners are flat in the tray.

4 Be careful not to overload the paper tray. Overloading may cause paper jams.

5 Squeeze the length guide and slide it until it lightly touches the end of the paper stack.

Squeeze the width guide and move it toward the stack of paper until it lightly touches the side of the stack.

NOTE: Improper adjustment of paper guides can result in paper jams.

Length Guide Width Guide

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Loading Print Media 21

Loading Paper Using Manual Feed Mode If you select Manual Feed in the Source option in your software application, you can manually load a sheet of print material in the tray. Manually loading paper can be helpful when you want to check the print quality after each page is printed.

Use the manual feed mode to print transparencies, labels, envelopes, or postcards in addition to paper types or sizes that are not currently loaded in the paper tray.

NOTE: Flatten any curl on postcards, envelopes, and labels before loading them into the paper tray.

1 Load a sheet of print material in the paper tray with the side to be printed on facing up.

2 Adjust the paper length and width guides against the print material without bending the paper.

3 To print a document in Manual Feed mode, you must select Manual Feed for Source from the software application, and then select the appropriate paper size and type. For details, see the HTML Users Guide.

4 Press on the printers operator panel to start feeding.

Printing starts.

NOTE: If you dont press the button after a pause, the paper will be automatically fed into the printer.

5 If you are printing multiple pages, load the next sheet after the first page prints out, and press .

Repeat this step for every page to be printed.

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22 Loading Print Media

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1 Open the paper input tray.

2 Load the print material in the paper input tray. Do not mix types.

3 Adjust the length and width guides against the print material without bending it.

4 To print on special material, you must select Manual Feed for Source from the software application, and then select the appropriate paper size and type. For details, see the HTML Users Guide.

5 Press to start.

See the following directions to load each type of print material.

Load an envelope in the tray with the flap side down and the stamp area on the top left side. The end of the envelope with the stamp area enters the printer first, from the center of the tray.

NOTICE: Never load envelopes with stamps, clasps, snaps, windows, coated linings, or self- stick adhesives. These envelopes may severely damage the printer. The stamp is shown in the illustration only for placement.

CAUTION: If you print 20 envelopes in succession, the surface of the top cover may become hot. Please exercise caution.

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Loading Print Media 23

Load a sheet of labels in the tray with the side to be printed on facing up.

NOTE: To prevent labels from sticking to each other, do not let the printed label sheets stack up as they are printed out.

Load a transparency in the tray with the side to be printed on facing up, and the top with the adhesive strip inserted first.

NOTE: To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are printed out.

NOTE: Place transparencies on a flat surface after removing them from the printer.

NOTE: Do not use transparencies that are separating from the backing sheet.

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24 Loading Print Media

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o m Load a sheet of card stock with the side to be printed on facing up, short edge first, from

the center of the tray.

NOTE: Do not print on media smaller than 3.0 in. (76 mm) wide or 5.0 in. (127 mm) long.

Load a letterhead in the tray with the design face up, top edge toward the printer.

NOTE: Before you load letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper.

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Printing 25

Printing

Basic Printing 1 Load paper. See page 19.

2 With your document open, click File Print. Make sure that your printer is selected.

3 To change the printer settings, click Properties, Preferences, Options, or Setup, depending on the program or operating system.

The printer properties window displays.

4 From the five tabs on the top of the printer properties window, confirm the selections.

5 Click OK until the Print window appears.

6 Click OK or Print, depending on the program or operating system, to start printing.

NOTE: Press on the operator panel to cancel a print job. In Manual Feed mode, you cant cancel a print job by pressing .

Accessing Printer Properties Change printer settings in the printer properties tabs. The printer properties window differs, depending on your operating system.

1 With your document open, click File Print.

The Print window appears.

2 In the Print window, click Properties, Preferences, Options, or Setup, depending on your program or operating system.

3 For details about the printer properties tabs, please refer to the HTML Users Guide.

Setting High Altitude Correction If your printer is going to be used at an altitude above 2,500 m (8,200 ft), you can optimize the print quality for those circumstances using the High Altitude Correction option.

1 Click the Windows Start menu.

2 Click Settings and then Printer, or Printers and Faxes.

3 Select the Dell Laser Printer 1100 icon.

4 Right-click on the printer icon and select Properties.

5 Click the Printer tab and select the High Altitude Correction checkbox.

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26 Printing

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You can connect the printer directly to a selected computer, called the host computer, on a network using a USB cable. Your printer can be shared by other users on the network through a Windows 98, Me, 2000, or XP network printer connection. Before you can share your printer, you must first setup a Microsoft Windows network.

In Windows 98/Me

Setting Up the Host Computer

1 Start Windows.

2 Click the Start button, select Control Panel, and double-click the Network icon.

3 Click the File and Print Sharing box, check the box next to I want to be able to allow others to print to my printer, and click OK.

4 Click Start and select Printers from Settings. Double-click your printer name.

5 Click Properties in the Printer menu.

6 Click the Sharing tab and check the Shared As box. Fill in the Share Name field and then click OK.

Setting Up the Client Computer

1 Right-click the Start button and select Explore.

2 Open your network folder in the left column.

3 Right-click the shared name and click Capture Printer Port.

4 Select the port you want, check the Reconnect at log on box, and then click OK.

5 Click the Start button and select Settings and then Printers.

6 Double-click your printer icon.

7 Click the Printer menu and point to Properties.

8 Click the Details tab, select the printer port, and then click OK.

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Printing 27

In Windows 2000/XP

Setting Up the Host Computer

1 Start Windows.

2 For Windows 2000, click the Start button Settings Printers.

For Windows XP, click the Start button and select Printers and Faxes.

3 Double-click your printer icon.

4 Click the Printer menu and select Sharing.

5 For Windows 2000, check the Shared As box.

For Windows XP, check the Share this printer box.

6 Fill in the Share Name field and click OK.

Setting Up the Client Computer

1 Right-click the Start button and select Explore.

2 Open your network folder in the left column.

3 Click the shared name. If you cant find the shared name, make sure that the user account for the client computer is registered on the host computer.

4 For Windows 2000, from the Start button, click Settings and select Printers.

For Windows XP,from the Start button, click and select Printers and Faxes.

5 Double-click your printer icon.

6 Click the Printer menu and select Properties.

7 Click the Ports tab and select Add Port.

8 Click Local Port and select New Port.

9 Fill in the Enter a port name field and enter the shared name.

10 Click OK and select Close.

11 Click Apply and select OK.

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28 Printing

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Maintenance 29

Maintenance

Ordering Supplies You can order supplies using the Dell Toner Management System or by contacting Dell at www.dell.com/supplies.

In addition to the toner level indicator that is displayed in the Printing Status window each time you send a job to print, the printers operator panel LED sequences tell you about the status of your supplies. When lights orange, your toner cartridge is low and you should order a new toner cartridge.

1 Double-click the Dell Toner Reorder Program icon on your desktop.

OR

From the Start menu, click Programs Dell Printers Dell Laser Printer 1100 Dell Toner Reorder Program.

OR

In the Printing Status window, click the Order Supplies button.

2 The Order Toner Cartridges window appears.

Click Visit Dells cartridge ordering web site to order supplies online.

If ordering by phone, call the number that appears under the By Telephone heading.

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30 Maintenance

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CAUTION: Before performing any of the procedures listed in this section, read and follow the safety information on page 1.

CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

When the toner cartridge is near the end of its life, on the operator panel lights orange. Additional pages may be printed, but white streaks or light print will occur. Gently shake the toner cartridge from side-to-side 5 or 6 times to distribute the toner evenly and temporarily improve print quality.

When the toner eventually runs out, only blank pages print. At this stage, the toner cartridge needs to be replaced.

To order more toner, go to www.dell.com/supplies.

CAUTION: For best results, use Dell toner cartridges. Print quality and printer reliability are not guaranteed if you do not use Dell supplies.

To replace the toner cartridge:

1 Open the front cover.

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Maintenance 31

2 Pull the used toner cartridge out and lift it up and away from the printer.

CAUTION: Avoid reaching too far into the printer. The fusing area may be hot.

3 Unpack a new toner cartridge. Hold the cartridge carefully and gently shake it from side- to-side 5 or 6 times to distribute the toner.

NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water. Hot water sets toner into fabric.

CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

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32 Maintenance

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o m 4 Pull the tape to remove the protective paper.

5 Locate the cartridge slot inside the printer, one on each side.

6 Unfold the toner cartridge handle and grasp it. Insert the cartridge into the printer until it snaps into place.

7 Close the front cover. Make sure that the cover is securely closed. If it is not firmly closed, printing errors may occur.

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Maintenance 33

Cleaning Your Printer To maintain print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or if print quality problems occur.

NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the printer. Oil from your fingers may cause print quality problems.

CAUTION: Cleaning solvents that contain alcohol or other strong substances may discolor or crack the printer cabinet.

Cleaning the Exterior Clean the printer cabinet with a soft, damp, and lint-free cloth. Do not let water drip onto the printer or inside the printer.

Cleaning the Interior Paper, toner, and dust particles can accumulate inside the printer and cause print quality problems, such as smearing or toner specks. Clean inside the printer to prevent these problems.

1 Power the printer off and unplug the power cord. Wait approximately 10 minutes for the printer to cool down.

2 Open the front cover.

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34 Maintenance

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o m 3 Gently pull the toner cartridge out, being careful not to scratch against the printer, and

lift it up and away from the printer. Set it on a clean flat surface.

CAUTION: To prevent damage to the toner cartridge, do not expose the toner cartridge to light for more than a few minutes.

CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

4 With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.

CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may cause print quality problems.

5 Reinsert the toner cartridge and close the front cover.

6 Plug in the power cord and power the printer on.

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Troubleshooting 35

Troubleshooting

Clearing Jams in the Paper Tray If a paper jam occurs, on the operator panel lights red. Find and remove the jammed paper. If you cannot see it, look inside the printer.

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.

Paper Feed Jam 1 Remove any misfed paper by pulling it out by its visible edge. Make sure that all of the paper

is properly aligned in the tray.

2 Open and close the front or top cover to resume printing the document from failed pages.

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36 Troubleshooting

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NOTE: Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water as hot water will set the toner into the fabric.

1 If the paper jams as it exits to the output tray and a long portion of the paper is visible, pull the paper straight out. Open and close the front or top cover to resume printing.

NOTE: Failed pages will not reprint. Reprint the failed pages.

2 If you cannot see the paper in the output tray or the paper does not move when pulled, stop pulling and open the top cover and the inner cover.

CAUTION: The top and inner cover themselves may also be hot due to the heat roller (located underneath the inner cover). Allow the printer to cool before opening the covers.

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Troubleshooting 37

3 Loosen the paper if it is caught in the heat roller. Then remove the paper by gently pulling it out.

CAUTION: When removing jammed paper, be careful not to touch the heat roller (located underneath the inner cover). It is hot and could cause burns!

4 Close the inner cover and the top cover. Printing resumes automatically.

NOTE: Failed pages will not reprint. Reprint the failed pages.

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NOTICE: The fuser area is hot. Take care when removing paper from the printer.

1 Open the front cover.

2 Gently pull the toner cartridge out, being careful not to scratch against the printer, and lift it up and away from the printer.

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Troubleshooting 39

3 Remove the paper by gently pulling it toward you.

4 Check that there is no other paper in the printer.

5 Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from failed pages.

Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper Tray" on page 35.

Follow the procedures in "Loading Paper in the Paper Tray" on page 19. Ensure that the adjustable guides are correctly positioned.

Do not overload the paper tray.

Do not remove the paper from the tray while your printer is printing.

Do not add paper to the tray while your printer is printing.

Flex, fan, and straighten the paper before loading.

Do not use creased, damp, or curled paper.

Do not mix paper types in the paper tray.

Use only recommended print materials. See page 17.

Ensure that the recommended print side of print materials is facing up in the paper tray.

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The operator panel LEDs signify different things, depending on their sequences. LEDs that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper and jammed paper), or service.

The following table shows the most common LED sequences. Find the LED pattern below that matches the printer LED pattern and check the meaning and solution.

LED Status Legend

LED Pattern Meaning and Suggested Solution

Your printer has some problems. If this problem occurs, contact your service representative.

A paper jam has occurred. To solve the problem, see Clearing Jams in the Paper Tray on page 35.

The front cover is open. Close the front cover. The top cover is open. Close the top cover. A toner cartridge is not installed. Install a toner cartridge. See

Replacing the Toner Cartridge on page 30.

If the printer is receiving data, blinks green slowly. If the printer is printing received data, blinks green quickly.

symbol for light off

symbol for light on

symbol for light blinking

(Red)

(Green)

(Red)

(Green)

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Troubleshooting 41

More Troubleshooting For more information about printing problems, see your HTML Users Guide.

You pressed while the printer was receiving data. In Manual Duplex mode, the first side of your job has printed. Load the

paper back into the tray with the already-printed side down and the top of the page toward the front of the tray. Then press to start printing. For details, see the HTML Users Guide.

You print in 600 dpi resolution and your printer does not have enough memory to print the current job. When the Printing Status window appears, select one of the following options: Click Cancel. An Internal error sheet prints and the current job

automatically clears. Try simplifying the page layout and removing unnecessary graphics from your document.

Click Print. Your printer prints the current job in 300 dpi resolution. If a memory shortage occurs again, the Printing Status window will appear again and an Internal error sheet will print. The current job automatically clears. Try simplifying the page layout and removing unnecessary graphics from your document.

In Manual Feed mode, there is no paper in the paper tray. Load paper into the tray and press to start printing.

The toner cartridge is nearly empty. Redistribute the toner to temporarily extend the life of the toner cartridge. If this does not improve print quality, install a new toner cartridge. See page 30.

LED Pattern Meaning and Suggested Solution

(Red)

(Orange)

(Orange)

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Contacting Dell

Technical Assistance If you need help with a technical problem, Dell is ready to assist you.

1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel.

If you open the front cover, the Express Service Code is located on the front left side of the printer, as shown below.

NOTE: Dell's Express Service Code system may not be available in all countries.

2 In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896.

If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 44 for your local telephone number.

3 Follow the menu prompts in the automated telephone system to speak with a technical support representative.

Express Service Code

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o m Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com,or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" for the telephone number to call for your region.

Contacting Dell To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

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Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status Service toll-free: 1-800-433-9014

AutoTech (portable and desktop computers) toll-free: 1-800-247-9362

Consumer (Home and Home Office)

Technical Support toll-free: 1-800-624-9896

Customer Service toll-free: 1-800-624-9897

DellNet Service and Support toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com

Financial Services (lease/loans) toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210

Business

Customer Service and Technical Support toll-free: 1-877-459-7298

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133

Printers and Projectors Technical Support toll-free: 1-877-459-7298

Public (government, education, and healthcare)

Customer Service and Technical Support toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490

Dell Sales toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561

Software and Peripherals Sales toll-free: 1-800-671-3355

Spare Parts Sales toll-free: 1-800-357-3355

Extended Service and Warranty Sales toll-free: 1-800-247-4618

Fax toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

toll-free: 1-877-DELLTTY

(1-877-335-5889)

Anguilla General Support toll-free: 800-335-0031

Antigua and Barbuda General Support

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Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Website: www.dell.com.ar

E-mail: us_latin_services@dell.com

E-mail for desktop and portable computers: la- techsupport@dell.com

E-mail for servers and EMC: la_enterprise@dell.com

Customer Care toll-free: 0-800-444-0730

Tech Support toll-free: 0-800-444-0733

Tech Support Services toll-free: 0-800-444-0724

Sales 0-810-444-3355

Aruba General Support toll-free: 800-1578

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

E-mail (Australia): au_tech_support@dell.com

E-mail (New Zealand): nz_tech_support@dell.com

Home and Small Business 1-300-65-55-33

Government and Business toll-free: 1-800-633-559

Preferred Accounts Division (PAD) toll-free: 1-800-060-889

Customer Care toll-free: 1-800-819-339

Corporate Sales toll-free: 1-800-808-385

Transaction Sales toll-free: 1-800-808-312

Fax toll-free: 1-800-818-341

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Home/Small Business Sales 0820 240 530 00

Home/Small Business Fax 0820 240 530 49

Home/Small Business Customer Care 0820 240 530 14

Preferred Accounts/Corporate Customer Care 0820 240 530 16

Home/Small Business Technical Support 0820 240 530 14

Preferred Accounts/Corporate Technical Support 0660 8779

Switchboard 0820 240 530 00

Bahamas General Support toll-free: 1-866-278-6818

Barbados General Support 1-800-534-3066

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com

E-mail: tech_be@dell.com

E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/

Technical Support 02 481 92 88

Customer Care 02 481 91 19

Corporate Sales 02 481 91 00

Fax 02 481 92 99

Switchboard 02 481 91 00

Bermuda General Support 1-800-342-0671

Bolivia General Support toll-free: 800-10-0238

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

Website: www.dell.com/br

Customer Support, Technical Support 0800 90 3355

Tech Support Fax 51 481 5470

Customer Care Fax 51 481 5480

Sales 0800 90 3390

British Virgin Islands General Support toll-free: 1-866-278-6820

Brunei

Country Code: 673

Customer Technical Support (Penang, Malaysia) 604 633 4966

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales (Penang, Malaysia) 604 633 4955

Canada (North York, Ontario)

International Access Code: 011

Online Order Status: www.dell.ca/ostatus

AutoTech (automated technical support) toll-free: 1-800-247-9362

TechFax toll-free: 1-800-950-1329

Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096

Customer Care (med./large business, government) toll-free: 1-800-326-9463

Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096

Technical Support (med./large bus., government) toll-free: 1-800-387-5757

Sales (Home Sales/Small Business) toll-free: 1-800-387-5752

Sales (med./large bus., government) toll-free: 1-800-387-5755

Spare Parts Sales & Extended Service Sales 1 866 440 3355

Cayman Islands General Support 1-800-805-7541

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Chile (Santiago)

Country Code: 56

City Code: 2

Sales, Customer Support, and Technical Support toll-free: 1230-020-4823

China (Xiamen)

Country Code: 86

City Code: 592

Tech Support website: support.dell.com.cn

Tech Support E-mail: cn_support@dell.com

Customer Care E-mail: customer_cn@dell.com

Technical Support Fax 592 818 1350

Technical Support (Dell Dimension and Inspiron) toll-free: 800 858 2969

Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 800 858 0950

Technical Support (servers and storage) toll-free: 800 858 0960

Technical Support (projectors, PDAs, switches, printers, routers, and so on) toll-free: 800 858 2920

Technical Support (printers) 86 592 818 3144 or toll-free: 800 858 2311

Customer Care toll-free: 800 858 2060

Customer Care Fax 592 818 1308

Home and Small Business toll-free: 800 858 2222

Preferred Accounts Division toll-free: 800 858 2557

Large Corporate Accounts GCP toll-free: 800 858 2055

Large Corporate Accounts Key Accounts toll-free: 800 858 2628

Large Corporate Accounts North toll-free: 800 858 2999

Large Corporate Accounts North Government and Education toll-free: 800 858 2955

Large Corporate Accounts East toll-free: 800 858 2020

Large Corporate Accounts East Government and Education toll-free: 800 858 2669

Large Corporate Accounts Queue Team toll-free: 800 858 2527

Large Corporate Accounts South toll-free: 800 858 2355

Large Corporate Accounts West toll-free: 800 858 2811

Large Corporate Accounts Spare Parts toll-free: 800 858 2621

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Contacting Dell 49

Colombia General Support 980-9-15-3978

Costa Rica General Support 0800-012-0435

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

City Code: 2

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support 02 2186 27 27

Customer Care 02 2186 27 11

Fax 02 2186 27 14

TechFax 02 2186 27 28

Switchboard 02 2186 27 11

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Website: support.euro.dell.com

E-mail: support.euro.dell.com/dk/da/emaildell/

Technical Support 7023 0182

Customer Care (Relational) 7023 0184

Home/Small Business Customer Care 3287 5505

Switchboard (Relational) 3287 1200

Switchboard Fax (Relational) 3287 1201

Switchboard (Home/Small Business) 3287 5000

Switchboard Fax (Home/Small Business) 3287 5001

Dominica General Support toll-free: 1-866-278-6821

Dominican Republic General Support 1-800-148-0530

Ecuador General Support toll-free: 999-119

El Salvador General Support 01-899-753-0777

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fi/fi/emaildell/

Technical Support 09 253 313 60

Customer Care 09 253 313 38

Fax 09 253 313 99

Switchboard 09 253 313 00

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/emaildell/

Home and Small Business

Technical Support 0825 387 270

Customer Care 0825 823 833

Switchboard 0825 004 700

Switchboard (calls from outside of France) 04 99 75 40 00

Sales 0825 004 700

Fax 0825 004 701

Fax (calls from outside of France) 04 99 75 40 01

Corporate

Technical Support 0825 004 719

Customer Care 0825 338 339

Switchboard 01 55 94 71 00

Sales 01 55 94 71 00

Fax 01 55 94 71 01

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Technical Support 06103 766-7200

Home/Small Business Customer Care 0180-5-224400

Global Segment Customer Care 06103 766-9570

Preferred Accounts Customer Care 06103 766-9420

Large Accounts Customer Care 06103 766-9560

Public Accounts Customer Care 06103 766-9555

Switchboard 06103 766-7000

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Greece

International Access Code: 00

Country Code: 30

Website: support.euro.dell.com

E-mail: support.euro.dell.com/gr/en/emaildell/

Technical Support 080044149518

Gold Technical Support 08844140083

Switchboard 2108129800

Sales 2108129800

Fax 2108129812

Grenada General Support toll-free: 1-866-540-3355

Guatemala General Support 1-800-999-0136

Guyana General Support toll-free: 1-877-270-4609

Hong Kong

International Access Code: 001

Country Code: 852

Website: support.ap.dell.com

Technical Support E-mail: apsupport@dell.com

Technical Support (Dimension and Inspiron) 2969 3188

Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) 2969 3196

Customer Care 3416 0910

Large Corporate Accounts 3416 0907

Global Customer Programs 3416 0908

Medium Business Division 3416 0912

Home and Small Business Division 2969 3105

India Technical Support 1600 33 8045

Sales (Large Corporate Accounts) 1600 33 8044

Sales (Home and Small Business) 1600 33 8046

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Ireland (Cherrywood)

International Access Code: 16

Country Code: 353

City Code: 1

Website: support.euro.dell.com

E-mail: dell_direct_support@dell.com

Technical Support 1850 543 543

U.K. Technical Support (dial within U.K. only) 0870 908 0800

Home User Customer Care 01 204 4014

Small Business Customer Care 01 204 4014

U.K. Customer Care (dial within U.K. only) 0870 906 0010

Corporate Customer Care 1850 200 982

Corporate Customer Care (dial within U.K. only) 0870 907 4499

Ireland Sales 01 204 4444

U.K. Sales (dial within U.K. only) 0870 907 4000

Fax/SalesFax 01 204 0103

Switchboard 01 204 4444

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Website: support.euro.dell.com

E-mail: support.euro.dell.com/it/it/emaildell/

Home and Small Business

Technical Support 02 577 826 90

Customer Care 02 696 821 14

Fax 02 696 821 13

Switchboard 02 696 821 12

Corporate

Technical Support 02 577 826 90

Customer Care 02 577 825 55

Fax 02 575 035 30

Switchboard 02 577 821

Jamaica General Support (dial from within Jamaica only) 1-800-682-3639

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Website: support.jp.dell.com

Technical Support (servers) toll-free: 0120-198-498

Technical Support outside of Japan (servers) 81-44-556-4162

Technical Support (Dimension and Inspiron) toll-free: 0120-198-226

Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435

Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 0120-198-433

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894

Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690

Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468

Faxbox Service 044-556-3490

24-Hour Automated Order Service 044-556-3801

Customer Care 044-556-4240

Business Sales Division (up to 400 employees) 044-556-1465

Preferred Accounts Division Sales (over 400 employees) 044-556-3433

Large Corporate Accounts Sales (over 3500 employees) 044-556-3430

Public Sales (government agencies, educational institutions, and medical institutions) 044-556-1469

Global Segment Japan 044-556-3469

Individual User 044-556-1760

Switchboard 044-556-4300

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Technical Support toll-free: 080-200-3800

Sales toll-free: 080-200-3600

Customer Service (Seoul, Korea) toll-free: 080-200-3800

Customer Service (Penang, Malaysia) 604 633 4949

Fax 2194-6202

Switchboard 2194-6000

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Latin America Customer Technical Support (Austin, Texas, U.S.A.)

512 728-4093

Customer Service (Austin, Texas, U.S.A.) 512 728-3619

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.) 512 728-4397

SalesFax (Austin, Texas, U.S.A.) 512 728-4600

or 512 728-3772

Luxembourg

International Access Code: 00

Country Code: 352

Website: support.euro.dell.com

E-mail: tech_be@dell.com

Technical Support (Brussels, Belgium) 3420808075

Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884

Corporate Sales (Brussels, Belgium) 02 481 91 00

Customer Care (Brussels, Belgium) 02 481 91 19

Fax (Brussels, Belgium) 02 481 92 99

Switchboard (Brussels, Belgium) 02 481 91 00

Macao

Country Code: 853

Technical Support toll-free: 0800 105

Customer Service (Xiamen, China) 34 160 910

Transaction Sales (Xiamen, China) 29 693 115

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Website: support.ap.dell.com

Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193

Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 88 1306

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386

Customer Service (Penang, Malaysia) 04 633 4949

Sales toll-free: 1 800 88 0553

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Mexico

International Access Code: 00

Country Code: 52

Customer Technical Support 001-877-384-8979

or 001-877-269-3383

Sales 50-81-8800

or 01-800-888-3355

Customer Service 001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 01-800-888-3355

Montserrat General Support toll-free: 1-866-278-6822

Netherlands Antilles General Support 001-800-882-1519

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Website: support.euro.dell.com

Technical Support 020 674 45 00

Technical Support Fax 020 674 47 66

Home/Small Business Customer Care 020 674 42 00

Relational Customer Care 020 674 43 25

Home/Small Business Sales 020 674 55 00

Relational Sales 020 674 50 00

Home/Small Business Sales Fax 020 674 47 75

Relational Sales Fax 020 674 47 50

Switchboard 020 674 50 00

Switchboard Fax 020 674 47 50

New Zealand

International Access Code: 00

Country Code: 64

E-mail (New Zealand): nz_tech_support@dell.com

E-mail (Australia): au_tech_support@dell.com

Technical Support (for desktop and portable computers) toll-free: 0800 446 255

Technical Support (for servers and workstations) toll-free: 0800 443 563

Home and Small Business 0800 446 255

Government and Business 0800 444 617

Sales 0800 441 567

Fax 0800 441 566

Nicaragua General Support 001-800-220-1006

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Norway (Lysaker)

International Access Code: 00

Country Code: 47

Website: support.euro.dell.com

E-mail: support.euro.dell.com/no/no/emaildell/

Technical Support 671 16882

Relational Customer Care 671 17575

Home/Small Business Customer Care 231 62298

Switchboard 671 16800

Fax Switchboard 671 16865

Panama General Support 001-800-507-0962

Peru General Support 0800-50-669

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Website: support.euro.dell.com

E-mail: pl_support_tech@dell.com

Customer Service Phone 57 95 700

Customer Care 57 95 999

Sales 57 95 999

Customer Service Fax 57 95 806

Reception Desk Fax 57 95 998

Switchboard 57 95 999

Portugal

International Access Code: 00

Country Code: 351

Website: support.euro.dell.com

E-mail: support.euro.dell.com/pt/en/emaildell/

Technical Support 707200149

Customer Care 800 300 413

Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10

Fax 21 424 01 12

Puerto Rico General Support 1-800-805-7545

St. Kitts and Nevis General Support toll-free: 1-877-441-4731

St. Lucia General Support 1-800-882-1521

St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Singapore (Singapore)

International Access Code: 005

Country Code: 65

Website: support.ap.dell.com

Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430

Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478

Customer Service (Penang, Malaysia) 604 633 4949

Sales toll-free: 1 800 394 7425

Slovakia (Prague)

International Access Code: 00

Country Code: 421

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support 02 5441 5727

Customer Care 420 22537 2707

Fax 02 5441 8328

Tech Fax 02 5441 8328

Switchboard (Sales) 02 5441 7585

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Website: support.euro.dell.com

E-mail: dell_za_support@dell.com

Technical Support 011 709 7710

Customer Care 011 709 7707

Sales 011 709 7700

Fax 011 706 0495

Switchboard 011 709 7700

Southeast Asian and Pacific Countries

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

604 633 4810

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support 902 100 130

Customer Care 902 118 540

Sales 902 118 541

Switchboard 902 118 541

Fax 902 118 539

Corporate

Technical Support 902 100 130

Customer Care 902 118 546

Switchboard 91 722 92 00

Fax 91 722 95 83

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Website: support.euro.dell.com

E-mail: support.euro.dell.com/se/sv/emaildell/

Technical Support 08 590 05 199

Relational Customer Care 08 590 05 642

Home/Small Business Customer Care 08 587 70 527

Employee Purchase Program (EPP) Support 20 140 14 44

Technical Support Fax 08 590 05 594

Sales 08 590 05 185

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Website: support.euro.dell.com

E-mail: swisstech@dell.com

E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/

Technical Support (Home and Small Business) 0844 811 411

Technical Support (Corporate) 0844 822 844

Customer Care (Home and Small Business) 0848 802 202

Customer Care (Corporate) 0848 821 721

Fax 022 799 01 90

Switchboard 022 799 01 01

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Taiwan

International Access Code: 002

Country Code: 886

Website: support.ap.dell.com

E-mail: ap_support@dell.com

Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256

Transaction Sales toll-free: 00801 65 1228

Corporate Sales toll-free: 00801 65 1227

Thailand

International Access Code: 001

Country Code: 66

Website: support.ap.dell.com

Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09

Customer Service (Penang, Malaysia) 604 633 4949

Corporate Sales toll-free: 1800 006 009

Transaction Sales toll-free: 1800 006 006

Trinidad/Tobago General Support 1-800-805-8035

Turks and Caicos Islands General Support toll-free: 1-866-540-3355

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Website: support.euro.dell.com

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

E-mail: dell_direct_support@dell.com

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

0870 908 0500

Technical Support (direct/PAD and general) 0870 908 0800

Global Accounts Customer Care 01344 373 186

Home and Small Business Customer Care 0870 906 0010

Corporate Customer Care 01344 373 185

Preferred Accounts (5005000 employees) Customer Care

0870 906 0010

Central Government Customer Care 01344 373 193

Local Government & Education Customer Care 01344 373 199

Health Customer Care 01344 373 194

Home and Small Business Sales 0870 907 4000

Corporate/Public Sector Sales 01344 860 456

Home and Small Business Fax 0870 907 4006

Uruguay General Support toll-free: 000-413-598-2521

Venezuela General Support 8001-3605

Country (City) International Access Code Country Code City Code

Department Name or Service Area, Website and E-Mail Address

Area Codes, Local Numbers, and

Toll-Free Numbers

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Appendix 61

Appendix

U.S Terms and Conditions of Sales These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.

1 Other Documents.

This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at http://support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.

2 Payment Terms; Orders; Quotes; Interest.

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell- branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.

3 Shipping Charges; Taxes; Title; Risk of Loss.

Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).

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THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS." WARRANTY AND SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.

5 Software.

All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement.

6 Return Policies; Exchanges.

New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. Dell's return policy for Dell-branded Product can be found at: http://www.dell.com/policy/legal/warranty.htm. Non-Dell branded software and peripheral return policies can be found at: http://rcommerce.us.dell.com/rcomm/include/dw_policies.htm.

Refurbished Product return policies can be found at: http://www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.

7 Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned.

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Appendix 63

8 Service and Support.

Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at http://www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact Dell for more information, see http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen for contact information. Dell and/or the third-party service provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell.

9 Limitation of Liability.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.

10 Applicable Law; Not For Resale or Export.

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: http://www.dell.com/policy/legal/termsofsale.htm.

11 Governing Law.

THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

12 Headings.

The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.

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ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com , or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 4/04)

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Appendix 65

Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in yourour end-user customer'sDell- branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

Non-Dell-branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

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CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:

Portable computer batteries carry a 1-year limited warranty.

Projector lamps carry a 90-day limited warranty.

Memory carries a lifetime limited warranty.

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected.

PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty.

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support support.dell.com/ContactUs/ContactUsHome .aspx?c=us&l=en&s=gen

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service 1-800-234-1490

Dell-Branded Memory 1-888-363-5150

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Appendix 67

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the issue is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

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Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.

Total Satisfaction Return Policy (U.S. Only) We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts, and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.

Exclusions from the foregoing return policy:

New Dell PowerEdge, Dell PowerConnect, and Dell PowerVault products (excluding PowerVault 160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.

Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).

Nondefective third-party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third-party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.

Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault 160T tape libraries, enterprise software, non-Dell-branded enterprise products, software and/or software licenses, or any non-Dell-customized hardware and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts All reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoice.

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Appendix 69

How to Return To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Dell-branded hardware products purchased in Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in yourour end-user customer'sDell- branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software

NonDell-branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.

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CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support support.dell.com/ContactUs/ContactUsHome .aspx?c=us&l=en&s=gen

Individual Home Consumers; Home Office and Small Business Customers:

Canada Only

Technical Support and Customer Service 1-800-847-4096

Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and Value- Added Resellers (VARs):

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463

Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463 (Extension 8221 for Individual Consumers)

Dell-Branded Memory 1-888-363-5150

Printers, Wireless, Projection Devices and TVs, Handhelds, and Digital Jukebox

1-877-335-5767

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Appendix 71

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the issue is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

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Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dells website.

For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.

Total Satisfaction Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals [Canada Only]").

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Appendix 73

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third- party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dells option, be repaired or replaced at Dells expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dells repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.

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Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end users sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul RS - Brasil

Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile

Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia

Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F.

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Appendix 75

Dell Inc. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly.

Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dells sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELLS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELLS LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from the date of delivery.

If this product presents defects resulting from either material or manufacturing process, it will be replaced without charge during the limited warranty period if returned to Dell.

In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.

This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments.

Dells liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or otherwise transfer this product to a third party.

Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal rules that may apply.

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Appendix 77

Dette skema er alene anvendeligt for norske konsumenter

ANGREFRISTSKJEMA

Kjre Kunde.

Du har kjpt produkt fra DELL (Produkt) som vi har sendt deg med frakt. Dette defineres som en distansavtale og underlegges normalt angrefristloven som gir deg 14 dagers returrett.

Dersom du ikke er fornyd med de Produkt du har mottatt, eller av andre rsaker ikke nsker beholde din Produkt ber vi deg fylle ut skjemaet nedenfor og legger dette i returpakken.

Generelle betingelser for retur: 1 Returskjemaet under m vre utfylt og vedlagt returpakken for at angrefristen gjelder.

2 Angrefristen gjelder fra den dag pakken mottas fra transportr. Senest p dag 14 fra utlevering av dit Produkt skal skriftlig meddelelse til DELL om utnyttelse av angreretten gives. Bekreftelse eller kvittering fra transportr med dato for utleveringen m ligge ved returskjemaet nedenfor. Kopi av fakturaen fra DELL skal ogs vre vedlagt. DELL foranstalter avhentning af Produkt efter meddelelse om utnyttelse af angreretten.

3 Produkt m tilbakeleveres i original emballasje uten at denne er skadet. Produkt m fremst som nye og ikke vre tatt i bruk.

4 Dersom retur skjer p.g.a. defekt eller mangel ved varen m feilbeskrivelse fra deg flge med.

5 Du er ansvarlig for Produkt til den er utlevert fra transportr.

6 DELL tilbakebetaler ikke frakt som plp ved utsendelse eller retur av varen.

7 Det innrmmes ikke retur p programvare, med mindre dette skjer p.g.a. at du ikke kan akseptere licensbetingelserne. Dette av hensyn til kopiering og lisensregler.

8 Skriver gis kun retur p dersom den er ubrukt, d.v.s. at toner/blekkpatron ikke er pnet.

9 Angrefristen gjelder ikke ved nringskjp.

Kundens navn:

Faktura nummer:Ordrenummer:

Kontonummer:|__|__|__|__|__|__|__|__|__|__|__| (Manglende kontonummer medfrer gebyr!)

Jeg bekrefter med dette at det jeg returnerer er i samme stand som da jeg mottok det.

Vedlagt er kvittering fra transportr som viser nr jeg mottok forsendelsen samt kopi av fakturaen fra DELL som er angitt med nummer over.

Jeg er kjent med betingelsene for returretten og har meddelt at jeg nsker at returnere iht. til disse innen de 14 dagene jeg har som frist til dette.

Sted: Dato: Signatur:

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Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including printers, contribute to the electromagnetic environment.

Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this printer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient the receiving antenna.

Relocate the printer with respect to the receiver.

Move the printer away from the receiver.

Plug the printer into a different outlet so that the printer and the receiver are on different branch circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.

Dell printers are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions:

Class A is typically for business or industrial environments.

Class B is typically for residential environments.

Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the printer should match the electromagnetic environment classification of the printer.

A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117.

Most Dell printers are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your printer or device, see the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information.

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Appendix 79

FCC Notices (U.S. Only) Most Dell printers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your printer, examine all FCC registration labels located on the bottom, side, or back panel of your printer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire printer is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your printer is considered to be a Class B digital device.

Once you have determined your printers FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

Class A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Class B

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

FCC Identification Information

The following information is provided on the device or devices covered in this document in compliance with FCC regulations:

Model number: Dell Laser Printer 1100

Company name:

Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400

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The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):

Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (U.S.) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U.S. law, the Products may not be sold, leased or otherwise transferred to restricted end-users or to restricted countries. In addition, the Products may not be sold, leased or otherwise transferred to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons.

Exporter: Dell Inc. One Dell Way Round Rock, TX 78682

Importer: Dell Computer de Mxico, S.A. de C.V. Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F.

Ship to: Dell Computer de Mxico, S.A. de C.V. al Cuidado de Kuehne & Nagel de Mxico S. de R.L. Avenida Soles No. 55 Col. Peon de los Baos 15520 Mxico, D.F.

Model number: Dell Laser Printer 1100

Supply voltage: 110~127 VAC

Frequency: 50 Hz/60 Hz

Current Consumption: 4.0 Arms

Output voltage: +5 VDC, +24 VDC,

Output current: 0.8 Arms (+5 VDC), 1.5 Arms (+24 VDC)

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Appendix 81

Dell Software License Agreement This is a legal agreement between you, the user, and Dell Products L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). This agreement is not for the sale of Software or any other intellectual property. All title and intellectual property rights in and to Software is owned by the manufacturer or owner of the Software. All rights not expressly granted under this agreement are reserved by the manufacturer or owner of the Software. By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has been preloaded or is embedded in your product, you agree to be bound by the terms of this agreement. If you do not agree to these terms, promptly return all Software items (disks, written materials, and packaging) and delete any preloaded or embedded Software.

You may use one copy of the Software on only one computer at a time. If you have multiple licenses for the Software, you may use as many copies at any time as you have licenses. "Use" means loading the Software in temporary memory or permanent storage on the computer. Installation on a network server solely for distribution to other computers is not "use" if (but only if) you have a separate license for each computer to which the Software is distributed. You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have. If the number of users of Software installed on a network server will exceed the number of licenses, you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software. The audit will be limited to verification of your compliance with the terms of this agreement.

The Software is protected by United States copyright laws and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy the written materials accompanying the Software, but you may transfer the Software and all accompanying materials on a permanent basis as part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to the terms hereof. Any transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile or disassemble the Software. If the package accompanying your computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks appropriate for your computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement.

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82 Appendix

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Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to ninety (90) days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer.

Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

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Appendix 83

General This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. This agreement is governed by the laws of the State of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you. You acknowledge that you have read this agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software.

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Index 85

Index

B Bezpenostn informace, 11

C canceling

print, 25

card stock, loading, 24

cartridge ordering, 29

cleaning exterior, 33 interior, 33

clearing paper jams, 35

components, iii

contacting, Dell, 44

control panel, 13

D Dell

contacting, 44

E envelopes

loading, 22

envelopes, print, 22

errors, solving, 40

G Gvenlik bilgileri, 9

H hardware setup, 13

I , 7

informao de segurana, 10

Informacje o bezpieczestwie, 12

installing, software, 15

J jam, clearing, 35

L labels, loading, 23

LEDs, 13

letterhead, loading, 24

loading paper

in the manual feed mode, 21

in the paper tray, 19

M maintenance, 29

manual feed mode, using, 21

O operator panel, 13

ordering supplies, 29

P paper jams, clearing, 35

paper, loading, 19

R replacing, toner cartridge, 30

S safety information, 1

skerhetsinformation, 6

setup, 13

Sikkerhedsoplysninger, 3

Sikkerhetsinformasjon, 5

software installing, 15 uninstalling, 16

supplies, ordering, 29

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86 Index

86 Index

support contacting Dell, 44

T toner cartridge, replacing, 30

toner ordering, ii

transparencies, loading, 23

troubleshooting, 35

Turvallisuustiedot, 4

U uninstalling, software, 16

V Veiligheidsinformatie, 2

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Index 87

1100-OM_

Manualsnet FAQs

If you want to find out how the 1100 Dell works, you can view and download the Dell 1100 Printer Owner's Manual on the Manualsnet website.

Yes, we have the Owner's Manual for Dell 1100 as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner's Manual should include all the details that are needed to use a Dell 1100. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Dell 1100 Printer Owner's Manual is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Dell 1100 Printer Owner's Manual consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell 1100 Printer Owner's Manual free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell 1100 Printer Owner's Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell 1100 Printer Owner's Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.