Contents

Dell Alienware AW320M Mouse User's Guide PDF

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Summary of Content for Dell Alienware AW320M Mouse User's Guide PDF

Mouse Model: AW320M Regulatory Model: AW320M

Alienware Wired Gaming Mouse AW320M User Guide

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your mouse. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2021 12 Rev. A00

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Contents

Whats in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Adjustable DPI . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up your gaming mouse . . . . . . . . . . . . . . . . . . . .6 Connecting the mouse. . . . . . . . . . . . . . . . . . . . . . 6

Alienware Command Center (AWCC) . . . . . . . . . . . . .8 Installing AWCC through Windows Update . . . . . . . . . 8 Installing AWCC from the Dell Support website . . . . . . 9 Updating the mouse firmware . . . . . . . . . . . . . . . . . 9

Updating the mouse firmware automatically through AWCC . . . . 9

Updating the mouse firmware manually . . . . . . . . . . . . . . . . 10

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Physical characteristics . . . . . . . . . . . . . . . . . . . . . 11 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Statutory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Limited warranty and return policies. . . . . . . . . . . . . . . . . . 15

For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

For European, Middle Eastern and African customers:. . . . . . . . 15

For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 | Whats in the box

Whats in the box

1

2

1. Mouse 2. Documents

Features | 5

Features

2 3

Top

1

4

Bottom

5

Side

6 7

1. Left button 2. Right button 3. Scroll wheel 4. DPI indicator 5. DPI button 6. Forward button 7. Backward button

6 | Setting up your gaming mouse

Adjustable DPI Press the DPI adjustment button to instantly change the mouse tracking resolution.

DPI setting is indicated by the DPI indicator color. The default five DPI settings available are as follows: 800: Blue ( ) 1200: Green ( ) (default) 1600: Yellow ( ) 2400: Purple ( ) 3200: Red ( ) You can change the default DPI settings and customize the DPI stages and LED colors with the Alienware Command Center (AWCC) application.

Setting up your gaming mouse Connecting the mouse

1. Remove the protective sheet at the bottom of the mouse.

Setting up your gaming mouse | 7

2. Connect the mouse cable to the USB port on your desktop or laptop.

Desktop

Laptop

8 | Alienware Command Center (AWCC)

Alienware Command Center (AWCC) Alienware Command Center (AWCC) application provides a single interface to customize and enhance the gaming experience. This application enables you to perform the following functions:

In the FX menu, you can access the following features: Change lighting color and animation in the Lighting tab. Assign program shortcuts to device programmable buttons or keys in the

Macros tab. In the Settings tab, you can access the following settings: Change mouse button click and scroll bar responses in the Settings tile. Swap mouse button in the Settings tile. Change DPI levels in the DPI Settings tile. Select Lift-Off Distance in the Calibration tile. View firmware version and upgrade the device firmware to the latest

version in the Update tile. Reset the device settings to factory default.

NOTE: For more information, see the Alienware Command Center (AWCC) application Online Help.

Installing AWCC through Windows Update 1. Connect your Alienware peripheral to your computer through the USB

port. The AWCC application is downloaded and installed automatically. AWCC installation may take up to 10 minutes to complete.

2. Navigate to the program folder to ensure that the AWCC installation is complete.

3. Launch AWCC and perform the following steps to download the additional software components:

In the Settings window, click Windows Update, and then click Check for updates to check the Alienware driver update progress.

If the driver update is not responding in your computer, install AWCC from the Dell Support website.

Alienware Command Center (AWCC) | 9

Installing AWCC from the Dell Support website 1. Download the latest version of the following applications from

www.dell.com/support/drivers.

Alienware Command Center Alienware Gaming Peripheral driver

2. Navigate to the folder where you saved the setup files.

3. Double-click the setup file and follow the on-screen instructions to install the application.

NOTE: You can customize the mouse features and lighting effects by using the Alienware Command Center (AWCC) application.

Updating the mouse firmware

NOTE: For best performance, update your mouse firmware to the latest version.

Updating the mouse firmware automatically through AWCC

1. Connect your mouse to your computer through the USB cable.

2. Launch AWCC software and click the FX tab.

3. Under Settings, select Alienware AW320M Wired Gaming Mouse from the Edit Device Settings drop-down list.

4. Click the Settings tab.

5. In the Update tab, click the Update button. Once the firmware update is complete, the Firmware updated successfully message is displayed.

6. Click OK.

NOTE: Disconnecting the USB cable from the computer, closing the AWCC software, or shut down of computer during firmware update may damage the mouse.

10 | Alienware Command Center (AWCC)

Updating the mouse firmware manually

1. Go to www.dell.com/support and search for AW320M.

2. From the Drivers & Downloads tab, download AW320M Mouse FW update tool.

3. Connect your mouse to your computer through the USB cable.

4. Open the downloaded AW320M Mouse FW update tool file.

5. Click the Start button. Once firmware update is complete, the Completed message is displayed. Close the window.

NOTE: Disconnecting the USB cable from the computer, closing the AWCC software, or shut down of computer during firmware update may damage the mouse.

Specifications | 11

Specifications

General

Model number AW320M Connection type Wired USB 2.0 Microsoft windows WHQL Windows 7/Windows 8/Windows 8.1/

Windows 10/Window 11 Operation system Windows 7/Windows 8/ Windows8.1/

Windows10/Windows 11/MAC OS X/ Steam OS

Electrical

Operating voltage 5 V

Physical characteristics

Weight (without cable) Under 80 g (Under 0.1763 lb) Dimensions:

Length 125 +/- 1.0 mm (4.921 +/- 0.039 in.) Width 62.5 +/- 1.0 mm (2.460 +/- 0.039 in.) Height 38.5 +/- 1.0 mm (1.515 +/- 0.039 in.)

Environmental

Temperature: Operating 0C to 40C (32F to 104F) Storage -40C to 65C (-40F to 149F)

Storage humidity 95% maximum relative humidity; non-condensing

12 | Troubleshooting

Troubleshooting

Problems Possible solutions Mouse is not functioning 1. Connect the mouse cable to

another USB port on your computer. Wait until a notification appears indicating that the driver installation is complete before you use the mouse.

2. Restart the computer. Mouse lights do not turn on 1. Press any button to wake the mouse

from sleep mode. 2. Connect the mouse cable to

another USB port. Wait until a notification appears indicating that the driver installation is complete before you use the mouse.

3. Restart the computer. Mouse is not running based on the configuration selected in the Alienware Command Center (AWCC) application.

1. Ensure that the Alienware Command Center (AWCC) application is installed on your computer.

2. Open the Alienware Command Center (AWCC) application and ensure that the selected configuration is set up and saved.

Resolving cursor issues 1. Connect the mouse cable to another USB port. Wait until a notification appears indicating that the driver installation is complete before you use the mouse.

2. Ensure that the sensor is not obstructed or dirty.

3. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

Troubleshooting | 13

Problems Possible solutions Resolving cursor issues (continued) 4. Save any data, close any open

program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, hold the power button down for at least 15 seconds to turn the laptop/ desktop off. Any unsaved data will be lost.

Resolving mouse button issues 1. Ensure that there is nothing preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down.

2. Connect the mouse cable to another USB port. Wait until a notification appears indicating that the driver installation is complete before you use the mouse.

3. Save any data, close any open program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, hold the power button down for at least 15 seconds to turn the laptop/ desktop off. Any unsaved data will be lost.

Troubleshooting a slow moving cursor 1. Ensure that the sensor is not obstructed or dirty.

2. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

14 | Troubleshooting

Problems Possible solutions Troubleshooting a slow moving cursor (continued)

3. Change the mouse settings to adjust the pointer speed. Click on the tab that matches the Operating System (OS) installed on your laptop/desktop and perform the steps within that section to change the settings. In the Search box, type main.cpl. Click or tap main.cpl in the list

of programs. Click or tap the Pointer Options tab. Move the slider under Select

a Pointer Speed to adjust the cursor speed to the desired level.

Click or tap OK. Troubleshooting lift off distance (LOD) surface calibration issues

The LOD surface calibration depends on the surface characteristics and does not work on all surfaces. Using a dark colored fabric mouse pad improves LOD calibration.

Statutory Information | 15

Statutory Information Warranty

Limited warranty and return policies

Dell-branded products carry a two-year limited hardware warranty. If purchased together with Dell system, it will follow the system warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dells end user agreement, which you can find at https://www.dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dells end user contract terms. Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to https://www.dell.com/terms, selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dells warranty terms. Dell may also provide an additional hardware warranty full deta

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