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Dell Alienware AW310M Mouse User's Guide PDF

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Dell Mouse Alienware AW310M User's Guide
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Summary of Content for Dell Alienware AW310M Mouse User's Guide PDF

Page 1

Mouse Model: AW310M Regulatory Model: AW310M/UD2002

Alienware 310M Wireless Gaming Mouse User Guide

Page 2

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright 2019-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2020 08 Rev. A01

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Contents

Whats in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Adjustable DPI . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting up your gaming mouse . . . . . . . . . . . . . . . . . . . .6 Installing the battery . . . . . . . . . . . . . . . . . . . . . . 6 Removing the USB wireless dongle . . . . . . . . . . . . . . 7 Connecting the USB Wireless Dongle. . . . . . . . . . . . . 8 Turning on the mouse . . . . . . . . . . . . . . . . . . . . . . 9

Alienware Command Center (AWCC) Application . .10 Installing AWCC through Windows Update . . . . . . . . .10 Installing AWCC from the Dell Support website . . . . . .10

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Statutory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Limited warranty and return policies. . . . . . . . . . . . . . . . . . 16

For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

For European, Middle Eastern and African customers:. . . . . . . . 16

For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 16

Page 4

4 | Whats in the box

Whats in the box

1

2

3

4

5

1. Mouse 2. AA-type battery 3. USB wireless dongle extension

cable 4. USB wireless dongle (USB 2.0)

5. Documents

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Features | 5

Features

1 2

4

5

Top

3 6

7

8

9

Bottom

10 11

Side

1. Left button 2. Scroll wheel 3. DPI/battery indicator 4. Right button 5. DPI adjustment slider 6. Battery compartment 7. Power button 8. USB wireless dongle compartment 9. Battery cover 10. Forward button 11. Backward button

Adjustable DPI Press the DPI adjustment button to instantly change the mouse sensor resolution. DPI setting is indicated by the DPI indicator color. The three default DPI settings available are as follows: 800: Blue ( ) 1800: Yellow ( ) (Out-of-box default) 12000: Red ( ) You can change the default DPI settings and customize the DPI stages and LED colors with the Alienware Command Center (AWCC) application.

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6 | Setting up your gaming mouse

Setting up your gaming mouse Installing the battery

1. Turn the mouse over.

2. Remove the protective sheet.

3. Lift the battery cover.

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Setting up your gaming mouse | 7

4. Install the AA battery into the battery compartment.

NOTE: Replace with new battery when the battery LED indicator starts flashing amber ( ).

5. Place the battery cover back.

Removing the USB wireless dongle 1. Lift the battery cover.

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8 | Setting up your gaming mouse

2. Remove the USB wireless dongle from USB wireless dongle compartment.

3. Place the battery cover back.

Connecting the USB Wireless Dongle Laptop Connect the USB wireless dongle to a USB port on your laptop.

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Setting up your gaming mouse | 9

Desktop 1. Connect the USB wireless dongle extension cable to the USB port on your

desktop. 2. Insert the USB wireless dongle to the USB-A receptacle.

Turning on the mouse Slide the power button down to turn on the mouse.

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10 | Alienware Command Center (AWCC) Application

Alienware Command Center (AWCC) Application Alienware Command Center (AWCC) application provides a single interface to customize and enhance the gaming experience.

NOTE: For more information, see the Alienware Command Center (AWCC) application Online Help.

Installing AWCC through Windows Update 1. Connect your Alienware peripheral to your computer through the USB

port. The AWCC application is downloaded and installed automatically. AWCC installation may take up to 10 minutes to complete.

2. Navigate to the program folder to ensure that the AWCC installation is complete.

3. Launch AWCC and perform the following steps to download the additional software components:

In the Settings window, click Windows Update, and then click Check for updates to check the Alienware driver update progress.

If the driver update is not responding in your computer, install AWCC from the Dell Support website.

Installing AWCC from the Dell Support website 1. Download the latest version of the following applications from

www.dell.com/support/drivers.

Alienware Command Center Alienware Gaming Peripheral driver

2. Navigate to the folder where you saved the setup files.

3. Double-click the setup file and follow the on-screen instructions to install the application.

NOTE: You can customize the mouse features and lighting effects by using the Alienware Command Center (AWCC) application.

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Troubleshooting | 11

Troubleshooting

Problems Possible solutions Mouse is not functioning 1. Check if the battery is inserted in

the correct orientation. 2. The battery + and - ends should

be placed as indicated on the battery compartment.

3. Replace the battery. 4. Slide the power button to turn off

the mouse and then turn on again. 5. When using a desktop, connect

the USB wireless dongle extension cable to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

6. When using a laptop, connect the USB wireless dongle to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

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12 | Troubleshooting

Problems Possible solutions Mouse lights do not turn on 1. Press any button to wake the mouse

from sleep mode. 2. When using a desktop, connect

the USB wireless dongle adapter extension cable to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

3. When using a laptop, connect the USB wireless dongle to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

4. Restart the computer. Mouse is not running based on the configuration selected in the Alienware Command Center (AWCC) application.

1. Ensure that the Alienware Command Center (AWCC) application is installed on your computer.

2. Open the Alienware Command Center (AWCC) application and ensure that the selected configuration is set up and saved.

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Troubleshooting | 13

Problems Possible solutions Resolving cursor issues 1. When using a desktop, connect the

USB wireless dongle extension cable to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

2. When using a laptop, connect the USB wireless dongle to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

3. Ensure that the sensor is not obstructed or dirty.

4. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

5. Save any data, close any open program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds to turn off the laptop/desktop. You may lose any data that is not saved.

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14 | Troubleshooting

Problems Possible solutions Resolving mouse button issues 1. Ensure that there is nothing

preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down.

2. When using a desktop, connect the USB wireless dongle extension cable to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

3. When using a laptop, connect the USB wireless dongle to another USB A port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification to appear indicating that the driver installation is complete before you use the mouse.

4. Save any data, close any open program(s), and then restart the laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds to turn the laptop/desktop off. You may lose any data that is not saved.

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Troubleshooting | 15

Problems Possible solutions Troubleshooting a slow moving cursor 1. Ensure that the sensor is not

obstructed or dirty. 2. Glass or very smooth glossy surfaces

are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.

3. Change the mouse settings to adjust the pointer speed. Click on the tab that matches the Operating System (OS) installed on your laptop/desktop and perform the steps within that section to change the settings. In the Search box, type main.cpl. Click or tap main.cpl in the list

of programs. Click or tap the Pointer Options

tab. Move the slider under Select

a Pointer Speed to adjust the cursor speed to the desired level.

Click or tap OK. Troubleshooting cursor lagging Cursor lagging might be due to

wireless interference on the USB wireless dongle. Use the USB wireless extension adapter to connect the USB wireless dongle to the laptop/ desktop.

Troubleshooting lift off distance (LOD) surface calibration issues

The LOD surface calibration depends on the surface characteristics and may not work on all surfaces. Using a dark colored fabric mouse pad might improve LOD calibration.

Page 16

16 | Statutory Information

Statutory Information Warranty

Limited warranty and return policies

Dell-branded products carry a two-year limited hardware warranty. If purchased together with Dell system, it will follow the system warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dells end user agreement, which you can find at https://www.dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dells end user contract terms. Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to https://www.dell.com/terms, selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dells warranty terms. Dell may also provide an

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