Contents

Dell Axim X50 Media Player Owner's Manual PDF

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1 of 174

Summary of Content for Dell Axim X50 Media Player Owner's Manual PDF

Dell Axim X50

Owners Manual

Models HC03U, HC03UL, and HD04U

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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you

make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to

hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property

damage, personal injury, or death.

Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the "Glossary" on page 167.

____________________

Information in this document is subject to change without notice. 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Axim, TrueMobile, Dimension, Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp, PowerVault, PowerEdge, PowerConnect, and DellNet are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks and XScale and StrataFlash are trademarks of Intel Corporation; Microsoft, Windows, Windows Media, and ActiveSync are registered trademarks and Windows Mobile is a trademark of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models HCO3U, HC03UL, and HD04U

September 2004 P/N N6966 Rev. A01

Contents

CAUTION: Safety Instructions . . . . . . . . . . . . . 11

SAFETY: General . . . . . . . . . . . . . . . . . 11

SAFETY: Power . . . . . . . . . . . . . . . . . 12

SAFETY: Battery . . . . . . . . . . . . . . . . . 12

SAFETY: Air Travel . . . . . . . . . . . . . . . . 13

SAFETY: Electromagnetic

Compatibility Instructions . . . . . . . . . . . . 13

When Using Your Device . . . . . . . . . . . . . . . 13

SAFETY: Ergonomic Computing Habits . . . . . . 14

SAFETY: Protecting Against

Electrostatic Discharge . . . . . . . . . . . . . 14

SAFETY: Battery Disposal . . . . . . . . . . . . 15

Finding Information . . . . . . . . . . . . . . . . . . 15

1 About Your Device

Front, Side, and Back Views . . . . . . . . . . . . . 17

Front and Side Views . . . . . . . . . . . . . . . 17

Back View . . . . . . . . . . . . . . . . . . . . 19

Using the Battery . . . . . . . . . . . . . . . . . . . 20

Installing and Removing the Battery . . . . . . . 20

Charging the Battery . . . . . . . . . . . . . . . 22

Contents 3

Connecting to a Computer . . . . . . . . . . . . . . 23

Using the Cradle . . . . . . . . . . . . . . . . 23

USB Charging . . . . . . . . . . . . . . . . . 26

Using the Sync Cable . . . . . . . . . . . . . . 27

Connecting to a Projector . . . . . . . . . . . . . . 28

Checking Built-In Storage . . . . . . . . . . . . . . 29

Using Cards . . . . . . . . . . . . . . . . . . . . . 29

CompactFlash Cards . . . . . . . . . . . . . . 29

Secure Digital Memory Cards . . . . . . . . . . 31

Performing a Reset . . . . . . . . . . . . . . . . . 32

Soft Reset . . . . . . . . . . . . . . . . . . . 32

Hard Reset . . . . . . . . . . . . . . . . . . . 33

2 Using Microsoft Windows Mobile 2003

Second Edition

Device Buttons and the Reset Stylus . . . . . . . . . 35

Today Screen . . . . . . . . . . . . . . . . . . . . 35

Status Icons . . . . . . . . . . . . . . . . . . . . . 36

Programs . . . . . . . . . . . . . . . . . . . . . . 38

Program Buttons . . . . . . . . . . . . . . . . 38

Switcher Bar . . . . . . . . . . . . . . . . . . 38

Navigation Bar and Command Bar . . . . . . . . . . 40

Pop-Up Menus . . . . . . . . . . . . . . . . . . . 41

4 Contents

Finding and Organizing Information . . . . . . . . . . 41

Backing Up Data . . . . . . . . . . . . . . . . . . . 42

3 Entering Information

Entering Text Using the Input Panel . . . . . . . . . . 43

Typing With the Soft Keyboard . . . . . . . . . . 44

Letter Recognizer . . . . . . . . . . . . . . . . 45

Block Recognizer . . . . . . . . . . . . . . . . 45

Transcriber . . . . . . . . . . . . . . . . . . . 45

Editing Typed Text . . . . . . . . . . . . . . . . 46

Writing on the Screen . . . . . . . . . . . . . . . . 46

Editing Written Text . . . . . . . . . . . . . . . 47

Drawing on the Screen . . . . . . . . . . . . . . . . 50

Creating a Drawing . . . . . . . . . . . . . . . 50

Editing a Drawing . . . . . . . . . . . . . . . . 51

Recording a Message . . . . . . . . . . . . . . . . 51

Using My Text . . . . . . . . . . . . . . . . . . . . 52

4 Adjusting Settings

Personal Tab . . . . . . . . . . . . . . . . . . . . . 53

System Tab . . . . . . . . . . . . . . . . . . . . . . 53

Connections Tab . . . . . . . . . . . . . . . . . . . 54

Contents 5

5 Using the Microsoft ActiveSync Program

About ActiveSync . . . . . . . . . . . . . . . . . . 55

Installing and Using ActiveSync . . . . . . . . . . . 56

6 Scheduling and Communicating

About Microsoft Pocket Outlook . . . . . . . . . . 57

Calendar . . . . . . . . . . . . . . . . . . . . . . 57

Using the Summary Screen . . . . . . . . . . . 59

Creating Meeting Requests . . . . . . . . . . . 59

Contacts . . . . . . . . . . . . . . . . . . . . . . 60

Finding a Contact . . . . . . . . . . . . . . . . 61

Using the Summary Screen . . . . . . . . . . . 61

Tasks . . . . . . . . . . . . . . . . . . . . . . . . 61

Notes . . . . . . . . . . . . . . . . . . . . . . . . 63

Messaging . . . . . . . . . . . . . . . . . . . . . 64

Synchronizing E-Mail Messages . . . . . . . . . 64

Connecting Directly to an E-Mail Server . . . . . 64

Using the Message List . . . . . . . . . . . . . 65

Composing Messages . . . . . . . . . . . . . 67

Managing E-Mail Messages and Folders . . . . . 68

Notifications . . . . . . . . . . . . . . . . . . . . 69

6 Contents

7 Adding and Removing Programs

Adding Programs Using Microsoft ActiveSync . . . 71

Downloading Programs From the Internet . . . . . . . 72

Adding a Program to the Start Menu . . . . . . . . . . 73

Using File Explorer on the Device . . . . . . . . . 73

Using ActiveSync on the Computer . . . . . . . . 73

Error Message When Installing Software . . . . . . . 74

Changing the Display Mode on Your Device . . . . 74

File Download Security Warning . . . . . . . . . . . 75

Removing Programs . . . . . . . . . . . . . . . . . 75

8 Using Companion Programs

Microsoft Pocket Word . . . . . . . . . . . . . . . 77

Pocket Excel . . . . . . . . . . . . . . . . . . . . . 79

Tips for Working in Pocket Excel . . . . . . . . . 81

MSN Messenger . . . . . . . . . . . . . . . . . . . 81

Setting Up . . . . . . . . . . . . . . . . . . . . 82

Working With Contacts . . . . . . . . . . . . . . 82

Chatting With Contacts . . . . . . . . . . . . . . 83

Microsoft Windows Media Player for Pocket PC . . . 83

Contents 7

9 Using Microsoft Pocket Internet Explorer

Mobile Favorites . . . . . . . . . . . . . . . . . . 85

Conserving Memory . . . . . . . . . . . . . . 86

Mobile Favorites Folder . . . . . . . . . . . . . 86

Favorite Links . . . . . . . . . . . . . . . . . . 87

Using AvantGo Channels . . . . . . . . . . . . . . 87

Browsing Mobile Favorites and the Web . . . . . . . 88

10 Getting Connected

Using Infrared . . . . . . . . . . . . . . . . . . . . 91

Using Bluetooth Wireless Technology . . . . . . . 92

Using Wi-Fi (802.11b) . . . . . . . . . . . . . . . . 92

Creating a Modem Connection . . . . . . . . . . . . 94

Creating an Ethernet Connection . . . . . . . . . . . 95

Creating a VPN Connection . . . . . . . . . . . . . 96

Ending a Connection . . . . . . . . . . . . . . . . 97

Connecting Directly to an E-Mail Server . . . . . . . 97

Getting Help on Connecting . . . . . . . . . . . . . 98

11 Appendix

Specifications . . . . . . . . . . . . . . . . . . . 99

U.S. Terms and Conditions of Sale . . . . . . . . . . 104

8 Contents

Dell Software License Agreement . . . . . . . . . 107

Regulatory Notices . . . . . . . . . . . . . . . . . 110

FCC Notices (U.S. Only) . . . . . . . . . . . . 111

IC Notice (Canada Only) . . . . . . . . . . . . 112

CE Notice (European Union) . . . . . . . . . . 112

CE Mark Notice . . . . . . . . . . . . . . . . 114

Australia and New Zealand . . . . . . . . . . . 114

VCCI Notice (Japan Only) . . . . . . . . . . . 115

MIC Notice (Republic of Korea Only) . . . . . . 116

Polish Center for Testing and

Certification Notice . . . . . . . . . . . . . . 116

NOM Information (Mexico Only) . . . . . . . . 119

Wireless Regulatory Information . . . . . . . . . . 119

EuropeCE Declaration of Conformity . . . . . 120

Japan Standard . . . . . . . . . . . . . . . . 122

CanadaIndustry Canada (IC) . . . . . . . . . 123

FCC Standard . . . . . . . . . . . . . . . . . 123

Mexico . . . . . . . . . . . . . . . . . . . . 124

SingaporeApproved by IDA for

Use in Singapore . . . . . . . . . . . . . . . 124

Korea . . . . . . . . . . . . . . . . . . . . . 124

Brazil . . . . . . . . . . . . . . . . . . . . . 125

Radio Approvals . . . . . . . . . . . . . . . . 125

Contacting Dell . . . . . . . . . . . . . . . . . . . 125

Contents 9

Limited Warranties . . . . . . . . . . . . . . . . . 153

Limited Warranty for Dell-Branded

Hardware Products (U.S. Only) . . . . . . . . . 153

Total Satisfaction Return Policy (U.S. Only) . . . . 157

Limited Warranty Terms for Dell-Branded

Hardware Products (Canada Only) . . . . . . . . 158

"Total Satisfaction" Return

Policy (Canada Only) . . . . . . . . . . . . . . 162

Dell Software and Peripherals (Canada Only) . . . 163

1-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . 164

Glossary . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

10 Contents

CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your device and working environment from potential damage.

SAFETY: General

Do not attempt to service the device yourself unless you are a trained service technician. Always follow installation instructions closely.

If you use an extension power cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

Do not push objects into air vents or openings of your device. Doing so can cause fire or electric shock by shorting out interior components.

Keep your device away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your device; do not place your device in a closed-in wall unit or on a bed, sofa, or rug.

Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the device or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.

The AC adapter may become hot during normal operation of your device. Use care when handling the adapter during or immediately after operation.

Do not use your device in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.

If your device includes an integrated or optional (PC Card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.

To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your device during an electrical storm unless all cables have been disconnected and the device is operating on battery power.

If your device includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.

Before you clean your device, disconnect the device from the electrical outlet. Clean your device with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

Caution: Safety Instructions 11

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SAFETY: Power

Use only the Dell-provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.

Before you connect the device to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

To remove the device from all power sources, turn the device off, disconnect the AC adapter from the electrical outlet, and remove the battery installed in the battery bay.

To help prevent electric shock, plug the AC adapter and device power cables into properly grounded power sources. These power cables may be equipped with 3-prong plugs to provide an earth grounding connection. Do not use adapter plugs or remove the grounding prong from the power cable plug. If you use a power extension cable, use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.

Be sure that nothing rests on your AC adapters power cable and that the cable is not located where it can be tripped over or stepped on.

If you are using a multiple-outlet power strip, use caution when plugging the AC adapters power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your device, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

SAFETY: Battery

Use only Dell battery modules that are approved for use with this device. Use of other types may increase the risk of fire or explosion.

Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns.

The battery poses a burn hazard if you handle it improperly. Do not disassemble it. Handle a damaged or leaking battery pack with extreme care. If the battery is damaged, electrolyte may leak from the cells and may cause personal injury.

Keep the battery away from children.

Do not store or leave your device or battery pack near a heat source such as a radiator, fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it to temperatures in excess of 60C (140F). When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire.

Do not dispose of your devices battery in a fire or with normal household waste. Battery cells may explode. Discard a used battery according to the manufacturers instructions or contact your local waste disposal agency for disposal instructions. Dispose of a spent or damaged battery promptly.

12 Caution: Safety Instructions

SAFETY: Air Travel

Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell device while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

In order to best comply with all such restrictions, if your Dell portable device is equipped with Dell TrueMobile or some other wireless communication device, please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device.

Additionally, the use of any PED, such as a portable device, may be prohibited in aircraft during certain critical phases of flight, for example, takeoff and landing. Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m (10,000 ft). Please follow the airlines specific instructions as to when the use of a PED is allowed.

SAFETY: Electromagnetic Compatibility Instructions

Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

Static electricity can harm electronic components inside your device. To prevent static damage, discharge static electricity from your body before you touch any of your devices electronic components, such as a memory module. You can do so by touching an unpainted metal surface.

WARNING: Handling the cord on this product, or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash your hands after handling the cord.

When Using Your Device Observe the following safe-handling guidelines to prevent damage to your device:

When setting up the device for work, place it on a level surface.

When traveling, do not check the device as baggage. You can put your device through an X-ray security machine, but never put your device through a metal detector. If you have the device checked by hand, be sure to have a charged battery available in case you are asked to turn on the device.

When traveling, do not place the device in overhead storage compartments where it could slide around. Do not drop your device or subject it to other mechanical shocks.

Protect your device and battery from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

Caution: Safety Instructions 13

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When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device.

NOTICE: When taking the device from low-temperature conditions into a warmer

environment or from high-temperature conditions into a cooler environment, allow the

device to acclimate to room temperature before turning on power.

When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned.

Handle components with care. Hold a component such as a memory module by its edges, not its pins.

Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

SAFETY: Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in injury.

CAUTION: Viewing the display or external monitor screen for extended periods of

time may result in eye strain.

SAFETY: Protecting Against Electrostatic Discharge

Static electricity can harm electronic components inside your device. To prevent static damage, discharge static electricity from your body before you touch any of your devices electronic components, such as a memory module. You can do so by touching an unpainted metal surface.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

When transporting a sensitive component, first place it in an antistatic container or packaging.

Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

14 Caution: Safety Instructions

SAFETY: Battery Disposal

Your device uses a lithium-ion battery and a rechargeable NiMH battery. For instructions about replacing the batteries in your device, see "Using the Battery" on page 20.

Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

Finding Information

What Are You Looking For? Find It Here:

How to set up my device and information on the connectors and buttons on my device

The setup diagram and the Dell Owners Manual

Information on using my device Dell Owners Manual and Pocket PC Help

To view Help, tap the Start button and tap Help.

Additional programs that can be installed on my device

Dell Companion CD

Information on using programs on my device

Pocket PC Help and, if available, tap Help within a specific program

Connecting to and synchronizing with a computer

Dell Owners Manual and Microsoft ActiveSync Help on your computer

To view Help, click Help and click Microsoft ActiveSync Help.

Last-minute updates and detailed technical information

The readme files, located in the ActiveSync folder on the computer and on the Dell Companion CD.

Up-to-date information on your Pocket PC

www.microsoft.com/windowsmobile

My Service Tag Label located in the battery slot (remove the battery)

Caution: Safety Instructions 15

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16 Caution: Safety Instructions

About Your Device

Front, Side, and Back Views CAUTION: Before performing any of the procedures in this section, read and

follow the safety instructions on page 11.

Front and Side Views

CompactFlash card and

Secure Digital memory card

slots (top)

power button

touch screen

navigator button

Home button

Contacts button

Calendar button

lanyard hook

microphone

Inbox button

audio connector (top)

wireless light

infrared sensor (top)

lock button

on/off button for

WLAN/Bluetooth

wireless

technology

record button

About Your Device 17

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INFRARED SENSOR The infrared sensor lets you transfer files from your device to another infrared-compatible device without using cable connections.

MICROPHONE Allows you to record audio.

COMPACTFLASH CARD AND SECURE DIGITAL MEMORY CARD SLOTS See "Using Cards" on page 29 for information on using CompactFlash cards and Secure Digital memory cards.

POWER BUTTON Press the power button to turn the device on or off. Press and hold the power button to dim the display. Repeat to light the display.

When the device is connected to external power and the main battery is fully charged, the power button light is solid green.

When the main battery charge is low, the power button light flashes amber.

When the battery is being charged, the power button light is solid amber.

When the device relays a notification, the power button light rapidly flashes green.

TOUCH SCREEN Use the touch screen and the reset stylus to enter information into your device. See "Entering Information" on page 43.

ON/OFF BUTTON FOR WLAN/BLUETOOTH WIRELESS TECHNOLOGY On wireless devices, the

button turns both WLAN and Bluetooth wireless technology on and off. Turn off the wireless devices to conserve power. On non-WLAN devices, the button turns Bluetooth wireless technology on and off.

HOME BUTTON Press to launch Home or to turn on the device.

NAVIGATOR BUTTON Press the right, left, top, or bottom of the navigator button to move the cursor on the screen. Press the center to enter a selection.

CONTACTS BUTTON Press to launch Contacts or to turn on the device.

CALENDAR BUTTON Press to launch Calendar or to turn on the device.

RECORD BUTTON See "Recording a Message" on page 51 for information on using the record button.

LOCK BUTTON Allows you to lock the device so that the device does not respond to inadvertent pressing of keys.

18 About Your Device

Back View

BATTERY LOCK Use this switch to release and remove the main battery. See "Installing and Removing the Battery" on page 20.

BATTERY See "Using the Battery" on page 20 for information on the main battery.

CRADLE/SYNC CABLE CONNECTOR Connect a cradle or sync cable. See "Connecting to a Computer" on page 23.

RESET BUTTON See "Performing a Reset" on page 32 for information on using the reset button.

RESET STYLUS Use the reset stylus to write or draw on the screen. To remove the stylus, pull it straight up and out of the holder. To avoid losing the stylus, store the stylus in the holder when you are not using it. Ensure that the stylus is oriented correctly when you replace it in the slot.

reset stylus

(extended)

battery

battery lock

cradle/sync cable

connector (bottom)

reset button

About Your Device 19

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Using the Battery NOTICE: Do not use your device until you have charged the main battery for at

least 8 hours for the first charge.

Before you use your device for the first time, you must install and charge the battery. Once the battery is charged, use the power properties to monitor the battery charge. See Pocket PC Help on the device for more information.

Installing and Removing the Battery

To install the battery:

1 Ensure that the device is turned off.

2 Align the battery contacts with the contacts in the battery slot, insert the battery, and lower the battery into the slot until you feel a click.

3 Close the battery cover.

battery

20 About Your Device

4 Lock the battery cover by sliding the battery latch to the right.

NOTE: The device turns on immediately once the battery is inserted and

the battery cover latch is locked.

To remove the battery:

1 Slide the battery latch to the left to unlock the battery cover.

2 Lift the battery cover.

battery cover

battery latch

battery cover

battery latch

About Your Device 21

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3 Pull the tab to lift the battery out of the slot.

NOTE: Your Service Tag is located underneath the battery. You need your

Service Tag if you access Dell Support at support.dell.com or if you call

Dell for customer service or technical support.

Charging the Battery

Use one of the following options to charge the main battery:

Connect the AC adapter directly to the charger adapter and then to the device and to an electrical outlet.

Connect the AC adapter directly to the sync cable and then to the device and to an electrical outlet.

Connect the AC adapter to the cradle, and insert the device into the cradle. See "Using the Cradle" on page 23 for more information.

Connect the cradle with the device to a computer, which is connected to an electrical outlet. See "USB Charging" on page 26.

The standard battery pack (1100mAh) completely charges within 5 hours; the optional battery pack (2200mAh) completely charges within 10 hours.

If the main battery is critically low, the device enters "sleep" mode and the device turns off.

battery

pull-tab

22 About Your Device

To recover from a critically low battery:

1 Plug in the AC adapter or replace the main battery with a charged battery.

2 Press the power button to turn on the device.

If you remove the main battery, the internal backup battery can last for up to 30 minutes in "sleep" mode. Do not remove the main battery if the backup battery power is low.

By default, the device turns off if the device is left unused for a period of time. See "System Tab" on page 53 for information about Power to set the amount of time during which the device can remain idle before it turns off.

Connecting to a Computer You either connect your device to a computer using a cradle or directly to a computer using a sync cable. Connect your device to a computer to:

Add programs to your device. See "Adding Programs Using Microsoft ActiveSync" on page 71 for more information.

Synchronize data on your device with data on your computer.

For information on synchronizing your data, see the following resources:

"Using the Microsoft ActiveSync Program" on page 55

ActiveSync Help on your computer

ActiveSync Help on your device

Using the Cradle

NOTE: Depending on the configuration of your device, the cradle is optional.

You can use the cradle to:

Synchronize the data on your device with the data on your computer.

Connect the device to an electrical outlet to conserve battery power.

Charge the main battery. See "Using the Battery" on page 20 for more information.

Charge a spare battery.

NOTE: Before connecting your device to a computer for the first time, install

ActiveSync on the computer using the Dell Companion CD.

About Your Device 23

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To connect your device to the cradle:

1 Place the cradle on a level surface near your computer.

2 Connect the cradle cable to the USB connector on your computer.

3 Connect the AC adapter to the cradle and to an electrical outlet.

power

cord

AC adapter

cradle cable

USB connector on the computer

cradle

24 About Your Device

4 Align the connector on the bottom of the device with the connector on the cradle, and, keeping the front of the device flush with the front of the cradle, lower the device onto the cradle.

When the device is docked in the cradle, the connection status icon appears on the command bar (see page 36).

The spare battery status light on the cradle operates as follows:

Green The spare battery is fully charged.

Amber The spare battery is charging.

NOTE: The power button on the device indicates the charge status of the main

battery. See the description of the power button lights on page 18 for

more information.

To remove the device from the cradle, pull the device straight up and out of the cradle.

cradle

About Your Device 25

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USB Charging

You can charge your device battery when the cradle with the device is connected to a computer by a USB cable, and the computer is plugged into an electrical outlet and turned on.

NOTE: USB charging will not take place if the device is turned on.

You can charge the battery using a 5V/500mA USB port when the device is turned off.

NOTE: Using an external USB hub with 5V/100mA ports to charge the device

battery may cause a temporary voltage drop in the hub, and other USB devices

connected to the ports on the hub may not work normally until the device

is removed.

NOTE: Charging the battery through a USB port takes more time than direct

AC adapter charging.

The device charger stops the charging process after 7 hours. If you need more than 7 hours to charge the device battery, disconnect and reconnect the USB cable to restart the charging process.

26 About Your Device

Using the Sync Cable

Use the sync cable to connect your device directly to the computer without using the cradle.

NOTE: Depending on the configuration of your device, the sync cable

is optional.

To connect the sync cable:

1 Connect one end of the cable to the USB connector on your computer.

2 Connect the other end of the cable to your device.

NOTICE: To avoid damaging the connector, press the two buttons on the sides

of the connector to release the self-lock structure before pulling the connector

out of the device.

USB connector on the computer

About Your Device 27

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Connecting to a Projector You can connect the device to a projector using a VGA cable.

NOTE: The VGA option is available only with the VGA model of the device.

NOTE: The VGA cable will not ship with your device unless you ordered it.

NOTE: You need to install the Viewer program for the device to detect the

projector. To configure the program, see the Help section in the program.

To connect the device to the projector, connect the sync connector on the VGA cable to the device, and then connect the other connector of the VGA cable to the projector cable. Run the Viewer program for the device to detect the projector.

power

cord

AC adapter

sync cable

USB connector

on the computer

device connector

sync cable connector

use this cable end to

connect to a computer

or a projector

28 About Your Device

Checking Built-In Storage The amount of on-board flash memory in your device is dependent on the device configuration and the operating-system image size. The memory is non-volatile, so the data saved here is not lost even if the device is totally out of power.

To check the available non-volatile memory space on your device:

1 Tap the Start button and tap Settings.

2 Tap the System tab and tap Memory.

3 Tap the Storage Card tab, and then select Built-in Storage from the drop-down menu to display the available space.

Using Cards

CompactFlash Cards

Your device supports CompactFlash Type II cards. Some common types of

cards include:

Modem Connect a telephone line for modem data communications.

Wireless communication Perform data communications without the use of cable connections. You can use cards, such as internal cards with Bluetooth wireless technology and 802.11b wireless LAN.

Storage Save data or install programs on a storage card.

When you do not have a CompactFlash card installed, insert the plastic

blank to protect the CompactFlash card slot.

About Your Device 29

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To install a CompactFlash card:

1 If a blank is installed, remove it.

2 Align the tab on the back of the CompactFlash card with the notch in the CompactFlash card slot, and slide the card into the slot.

NOTICE: Do not force the card. If you feel resistance, remove the card, check

the orientation, and reinsert it.

See the documentation that came with the card for information on using the card.

tabblank

notch in

CompactFlash

card slot

30 About Your Device

Secure Digital Memory Cards

Use Secure Digital memory cards to save or back up data.

To install a Secure Digital memory card:

1 If a card is already installed, press in the card to release it, and then remove it.

2 Ensure that the card is oriented correctly, and slide it into the slot until you feel a click.

NOTICE: Do not force the card. If you feel resistance, remove the card, check

the orientation, and reinsert it.

See the documentation that came with the card for information on using the card.

blank

About Your Device 31

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Performing a Reset

Soft Reset

When you perform a soft reset, the device deletes any data that has not been saved but saves any data that has been stored in memory. Try performing a soft reset if the device does not respond when you tap the display or press a button.

To perform a soft reset, use the reset stylus to press the reset button.

reset stylus

reset button

32 About Your Device

Hard Reset

NOTICE: When you perform a hard reset, you lose all the data stored in your

device memory, and any programs that you installed on your device.

Perform a hard reset if:

You want to delete all the data stored in your device memory.

You forget your password and need to clear it.

Your device is experiencing severe operational problems and you have already attempted a soft reset.

NOTICE: It is strongly recommended that you back up your data before you

perform a hard reset. See ActiveSync Help on your computer for

more information.

To perform a hard reset:

1 Press and hold the power button.

2 Using the reset stylus, hold the reset button for about 2 seconds.

3 Follow the instructions on the screen.

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34 About Your Device

Using Microsoft Windows Mobile 2003 Second Edition

Device Buttons and the Reset Stylus Your device has hardware buttons that control actions and scroll functions, and a stylus for selecting items and entering information.

On the device, the stylus replaces the mouse:

Tap Touch the screen once with the stylus to open items and select options.

Drag Hold the stylus and drag across the screen to select text and images. Drag in a list to select multiple items.

Tap and hold Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action you want to perform.

See "Entering Information" on page 43 for more information.

Today Screen When you turn on your device for the first time each day (or after 4 hours of inactivity), the Today screen appears. You can also view the Today screen by tapping the Start button and then tapping Today. The Today screen displays the date and information about the device owner, todays calendar, and important tasks. To customize the Today screen:

1 Tap the Start button and tap Settings.

2 Tap the Personal tab and tap Today.

Use the Appearance tab to change the background that displays on the Today screen.

Use the Items tab to change the items that appear on the Today screen.

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Status Icons NOTE: If there is not enough room to display all notification icons, the

notification icon, , displays. Tap the notification icon to view

all notifications.

Start

button

connection

status icon for

Bluetooth

wireless

technology New items menu

volume control icon connection icon

36 Using Microsoft Windows Mobile 2003 Second Edition

Icon Description

Turns sound on and off.

Backup battery is low.

Main battery is charging.

Main battery is low.

Main battery is very low.

Main battery is full.

Connection is active. Tap the icon to configure connections.

Connection is not detected.

Wireless network is detected.

Synchronization is beginning or ending.

Synchronization is occurring.

New instant message(s).

New e-mail message(s).

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Programs You can switch from one program to another by selecting a program from the Start menu. To access programs that are not listed in the Start menu, tap the Start button, tap Programs, and then tap the program name.

NOTE: Some programs have abbreviated labels for check boxes and

drop-down menus. To see the full spelling of an abbreviated label, tap and hold

the stylus on the label. Drag the stylus off the label so that the command is not

carried out.

Program Buttons

You can also switch to some programs by pressing a program button. Your device has four program buttons located on the front of the device. The icons on the buttons identify the programs to which they switch. By default, the buttons launch Home, Messaging, Contacts, and Calendar.

Switcher Bar

You can also use Switcher Bar to switch to or close open programs. To launch Switcher Bar:

1 Tap the Start button and tap Settings.

2 Tap the System tab and tap Switcher Bar.

The Switcher Bar icon, , appears in the navigation bar.

Tap to view a list of all open programs. In the Switcher Bar menu:

Tap Brightness settings or Power settings to configure those settings.

Tap a program name to switch to that program.

Tap Exit current program to close the current program.

Tap Exit all programs to close all open programs.

Tap Exit Switcher Bar to close the menu.

The following table contains a partial list of programs that are on your device. See the Dell Companion CD for additional programs that you can install on your device.

38 Using Microsoft Windows Mobile 2003 Second Edition

Icon Program Description

ActiveSync Synchronize information between your device and your computer.

Calendar Keep track of your appointments and create meeting requests.

Contacts Keep track of your friends and colleagues.

Messaging Send and receive e-mail messages.

Pocket Internet Explorer Browse websites and WAP sites, and download new programs and files from the Internet.

Notes Create handwritten or typed notes, drawings, or recordings.

Tasks Keep track of your tasks.

Pocket Excel Create new workbooks or view and edit Excel workbooks that you created on your computer.

MSN Messenger Send and receive instant messages with your MSN Messenger contacts.

Pocket Word Create new documents or view and edit Word documents that you created on your computer.

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Navigation Bar and Command Bar The navigation bar is located at the top of the screen. It displays the active program and current time and allows you to switch to other programs and close screens.

Use the command bar at the bottom of the screen to perform tasks in programs. The command bar includes menu names, icons, and the input panel icon. To create a new item in the current program, tap New. To see the name of an icon, tap and hold the stylus on the icon. Drag the stylus off the icon so that the command is not carried out.

navigation bar

Start menu

command bar

40 Using Microsoft Windows Mobile 2003 Second Edition

Pop-Up Menus With pop-up menus, you can quickly select an action for an item. For example, you can use the pop-up menu in the contact list to delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on an item name. When the menu appears, lift the stylus and tap the action you want to perform. To close the menu without performing an action, tap anywhere outside the menu.

Finding and Organizing Information The Find feature on your device helps you to quickly locate information.

On the Start menu, tap Find. Enter the item that you want to find, select a data type from the drop-down menu, and then tap Go to start the search.

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You can also use the File Explorer to find files on your device and to organize your files into folders. On the Start menu, tap Programs and tap File Explorer.

Backing Up Data To prevent or minimize data loss, you should periodically back up the data stored on your device. Use ActiveSync to synchronize the files on your device with the files on your computer. You can also drag and drop files from your device to your computer using Windows Explorer. See the ActiveSync Help on your computer for additional information.

sort menu

folder location

42 Using Microsoft Windows Mobile 2003 Second Edition

Entering Information You have several options for entering information:

Use the input panel to enter typed text using the soft keyboard or another input method.

Write directly on the screen with the stylus.

Draw pictures on the screen with the stylus.

Speak into your device microphone to record a message.

Use Microsoft ActiveSync to synchronize or copy information from your computer to your device. For more information on ActiveSync, see ActiveSync Help on your computer.

Entering Text Using the Input Panel Use the input panel to enter information in any program on your device. You can type using the soft keyboard or write using Letter Recognizer, Block Recognizer, or Transcriber. The characters appear as typed text on the screen.

To show or hide the input panel, tap the input panel icon. Tap the arrow next to the input panel icon to change input methods.

input panel icon

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When you use the input panel, your device anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, the word is inserted at the insertion point. The more you use your device, the more words it learns to anticipate.

To change word suggestion options, such as the number of words suggested:

1 Tap the Start button and tap Settings.

2 Tap the Personal tab, tap Input, and then tap the Word Completion tab.

3 Select the desired settings and tap OK.

Typing With the Soft Keyboard

1 Tap the arrow next to the input panel icon and tap Keyboard.

2 Tap the keys on the soft keyboard with your stylus.

suggested words

44 Entering Information

Letter Recognizer

Letter Recognizer allows you to use your stylus to write letters on the screen as you would write them on paper.

NOTE: Letter Recognizer is included with the English, French, German,

Italian, and Spanish operating systems. Other versions do not support

Letter Recognizer.

1 Tap the arrow next to the input panel icon and tap Letter Recognizer.

2 With your stylus, write a letter between the lines that appear on the bottom of the screen.

The letters are converted to typed text on the screen. For specific instructions on using Letter Recognizer, tap the question mark next to the writing area.

NOTE: Tap Demo to learn the character strokes that the device can recognize.

Block Recognizer

Block Recognizer allows you to use character strokes that are similar to those used on other handheld devices.

NOTE: Block Recognizer is included with the English, French, German,

Italian, and Spanish operating systems. Other versions do not support

Block Recognizer.

1 Tap the arrow next to the input panel icon and tap Block Recognizer.

2 Using your stylus, write the appropriate character stroke in the box that appears at the bottom of the screen.

The character strokes are converted to typed text on the screen. For specific instructions on using Block Recognizer, tap the question mark next to the writing area.

NOTE: Tap Demo to learn the character strokes that the device can recognize.

Transcriber

Transcriber allows you to write anywhere on the screen using the stylus similar to the way that you would write on paper. Unlike Letter Recognizer and Block Recognizer, you can write a sentence or more, and then pause to let Transcriber change the written characters to typed characters.

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NOTE: Transcriber is included with the English, French, and German operating

systems. Other versions do not support Transcriber.

1 Tap the arrow next to the input panel icon and tap Transcriber.

2 With your stylus, write anywhere on the screen.

When you pause, Transcriber converts your written characters to typed characters. For specific instructions on using Transcriber, tap the question mark in the lower right hand corner of the screen.

Editing Typed Text

To edit or format typed text, you must select it first:

1 Drag the stylus across the text that you want to select.

2 Tap and hold the selected text.

3 Tap the appropriate editing command in the pop-up menu.

You can also tap Edit at the bottom of the screen to select editing commands.

Writing on the Screen In any program that accepts written text, such as the Notes program and the Notes tab in some programs, you can use your stylus to write directly on the screen. You can edit and format what you have written and convert the information to text at a later time.

NOTE: Some programs that accept written text may not have the pen icon. See

the documentation for that program to find out how to switch to writing mode.

To write on the screen, tap the pen icon to switch to writing mode. This action displays lines on the screen to help you write.

46 Entering Information

Editing Written Text

To edit or format written text, you must select it first:

1 Tap the pen icon to deselect it.

2 Drag the stylus across the text that you want to select.

3 Tap and hold the selected text.

4 Tap the appropriate editing command in the pop-up menu.

You can also tap Edit at the bottom of the screen to select editing commands.

5 Tap the pen icon to switch back to writing mode.

pen icon

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To convert written text to print-style text, tap Tools and tap Recognize.

If you want to convert only certain words, select them before tapping Recognize (or tap and hold the selected words and then tap Recognize on the pop-up menu). If a word is not recognized, it is not converted to print-style text.

If the conversion is incorrect, you can select different words from a list of alternatives or return to the original written text:

1 Tap and hold the incorrect word.

2 On the pop-up menu, tap Alternates.

A menu with a list of alternative words appears.

3 Tap the correct word, or tap the written text at the top of the menu to return to the original written text.

48 Entering Information

Tips for getting good recognition:

Write neatly.

Write on the lines and draw descenders below the line. Write the cross of the "t" and apostrophes below the top line so that they are not confused with the word above. Write periods and commas above the line.

For better recognition, try changing the zoom level to 300 percent using the Tools menu.

Write the letters of a word closely and leave big gaps between words so that the device can easily determine where words begin and end.

Hyphenated words, foreign words that use special characters such as accents, and some punctuation cannot be converted.

You cannot add written text to a word to change it after the word has been recognized. You must delete the written word and write the new word.

alternate

words

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Drawing on the Screen You can draw on the screen the same way that you write on the screen; however, selecting and editing drawings is different than selecting and editing written text. For example, selected drawings can be resized, while written text cannot.

Creating a Drawing

NOTE: To zoom in or out on your drawing, tap Tools and tap a zoom level.

Cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes that touch or are inside of the drawing box become part of the drawing. Drawings that do not cross three ruled lines are treated as written text.

drawing box

50 Entering Information

Editing a Drawing

To edit or format a drawing, you must select it first:

1 Tap and hold the stylus on the drawing until the selection handle appears.

To select multiple drawings, deselect the pen icon and drag to select the drawings.

2 Tap and hold the selected drawing and tap an editing command on the pop-up menu.

3 You can cut, copy, and paste selected drawings by tapping and holding the selected drawing and then tapping an editing command on the pop-up menu.

You can also tap Edit at the bottom of the screen to select editing commands.

To resize a drawing, ensure that the Pen icon is not selected, and drag a selection handle.

Recording a Message In any program where you can write or draw on the screen, you can also quickly capture thoughts, reminders, and phone numbers by recording a message. In Calendar, Tasks, and Contacts, you can include a recording in the Notes tab. In the Notes program, you can either create a stand-alone recording or include a recording in a written note. If you want to include the recording in a note, open the note first. In the Messaging program, you can add a recording to an e-mail message.

To record a message:

1 Hold the microphone near your mouth or other source of sound.

2 Press and hold the Record button on the side of your device until it beeps.

3 While holding down the Record button, make your recording.

4 To stop recording, release the Record button.

The device beeps twice. The new recording appears in the note list or as an embedded icon.

NOTE: You can also make a recording by tapping the Record icon on the

Recording toolbar.

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To play a recording, tap the name of the recording in the list or tap the speaker icon in the note.

Using My Text When using Messaging or MSN Messenger, use My Text to quickly insert preset or frequently used messages. To insert a message, tap My Text and tap a message.

NOTE: You can add text to a My Text message after you insert the message.

To edit a My Text message:

1 In Messaging or MSN Messenger, tap Tools.

2 Tap Edit My Text Messages.

3 Make the changes and tap OK.

52 Entering Information

Adjusting Settings You can adjust the device settings to suit the way you work. To see available options, tap the Start button and tap Settings.

NOTE: Depending on the features of your device, you might have additional tabs

and additional items on the tabs.

See Pocket PC Help on your device for additional information on adjusting settings (tap the Start button and tap Help).

Personal Tab Buttons Assign the programs that launch when you press the

hardware buttons.

Input Adjust the settings for input method, word completion, and other options.

Menus Add or remove items from the Start menu.

Owner Information Enter your contact information.

Password Set a password to protect the data stored on your device.

Sounds & Notification Adjust the volume and set notifications. See "Notifications" on page 69 for more information.

Today Customize the look and the information that is displayed on the Today screen.

System Tab About Find information about Microsoft Windows Mobile 2003

Second Edition and your device.

Brightness Adjust the brightness settings to conserve power.

Certificates View or delete certificates stored on your device. Certificates help establish your identity and the identity of other computers to prevent unauthorized users from accessing your data.

Clock & Alarms Change the time or set the alarm.

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Memory Allocate memory for data and program storage. View free and used memory, storage card memory, and running programs.

Microphone Adjust the microphone gain.

Power Check the battery or charge status. Set the amount of time that the device can remain idle before it turns off on the Advanced tab.

Regional Settings View and change the formatting for regional settings, such as currency, time, and date.

Remove Programs Remove programs from your device. For more information, see "Adding and Removing Programs" on page 71.

Screen Adjust the screen if your device is not responding accurately to taps, and select the screen orientation that you want to use.

Switcher Bar Adjust the settings of the Switcher Bar program launcher utility.

System Information View technical information about your device.

Connections Tab Beam Receive infrared beams from other devices.

Bluetooth Turn on the radio with Bluetooth wireless technology and off, and create and edit bonded devices. By default, the radio is off.

Connections Add and configure modem or server connections.

Dell WLAN Utility Available only on devices with Wi-Fi.

Network Cards Configure your network adapter settings.

54 Adjusting Settings

Using the Microsoft ActiveSync Program

About ActiveSync You can synchronize the information on your computer with the information on your device with ActiveSync. Synchronization compares the data on your device with the data on your computer and updates both with the most recent information. For example:

Keep Microsoft Pocket Outlook data up-to-date by synchronizing your device with Microsoft Outlook data on your computer.

Synchronize Microsoft Word and Microsoft Excel files between your device and your computer. Your files are automatically converted to the correct format.

NOTE: By default, ActiveSync does not automatically synchronize all types of

information. You can change ActiveSync options to synchronize specific types

of information.

With ActiveSync, you can also:

Back up and restore your device data.

Copy (rather than synchronize) files between your device and your computer.

Select a synchronization mode to control when synchronization occurs. For example, you can synchronize continuously or only when you select the synchronize command.

Select which information types are synchronized and control how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.

To synchronize your data, you need both the Microsoft Windows and Pocket PC versions of ActiveSync. You must install the Windows version of ActiveSync on your computer using the Dell Companion CD. The Pocket PC version is already installed on your device.

NOTE: Before connecting your device to a computer for the first time, ensure that

you install ActiveSync on the computer using the Dell Companion CD.

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Installing and Using ActiveSync To install ActiveSync:

1 Insert the Dell Companion CD.

2 Click Getting Started to access the main menu.

3 Click Start Here.

4 Click Install ActiveSync and follow the instructions on the screen.

After the installation is complete, the ActiveSync Setup Wizard helps you to connect your device to your computer, set up a partnership so that you can synchronize information between your device and your computer, and customize your synchronization settings. Your first synchronization process automatically begins when you complete the wizard.

NOTE: The device must be powered on for the synchronization process

to occur.

During your first synchronization, information that was stored in Outlook on your computer is copied to Calendar, Contacts, and Tasks on your device.

After you set up ActiveSync and complete the first synchronization process, you can initiate synchronization from your device. To switch to ActiveSync on your device, tap the Start button and tap ActiveSync. If you have a wireless LAN card, you can synchronize remotely from your device.

To find information on using ActiveSync on your device, open ActiveSync on your device, tap the Start button, and then tap Help.

To find information on using ActiveSync on your computer, open ActiveSync on your computer, and click Help Microsoft ActiveSync Help.

56 Using Microsoft ActiveSync

Scheduling and Communicating

About Microsoft Pocket Outlook Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and Notes. You can use these programs individually or together. For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Messaging.

Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange on your computer with your device. You can also synchronize this information directly with an Exchange server. Each time you synchronize, ActiveSync compares the changes you made on your device and computer or server and updates both computers with the latest information. For information on using ActiveSync, see ActiveSync Help on your computer.

You can switch to any of the following programs through the Start menu.

Calendar Use Calendar to schedule appointments, including meetings and other events. You can check your appointments in one of several views (Agenda, Day, Week, Month, and Year) and easily switch views by using the view menu. Tap the today icon to view the current date.

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NOTE: To customize Calendar, such as changing the first day of the week,

tap Tools and tap Options.

To create an appointment:

1 In the Day or Week view, tap the desired date and time for the appointment.

2 Tap New.

3 Tap a field to select it, and enter a description and a location using the input panel.

4 If necessary, tap the date and time to change them.

5 To see all available fields, tap the input panel icon to hide it. Enter the remaining information, if necessary.

today icon

view menu input panel icon

58 Scheduling and Communicating

6 To add notes, tap the Notes tab.

You can enter text, draw, or create a recording. For more information on creating notes, see "Notes" on page 63.

7 When you have finished entering information, tap OK to return to the calendar.

To receive a notification for an appointment, select Remind me in the appointment settings. You can configure notifications through the Sounds & Notifications icon. For more information, see "Notifications" on page 69.

Using the Summary Screen

When you tap an appointment in Calendar, a summary screen displays. To change the appointment, tap Edit.

Creating Meeting Requests

You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is automatically created when you synchronize Messaging or when you connect to your e-mail server. To set how you want meeting requests sent, tap Tools and tap Options. If you send and receive e-mail messages through ActiveSync, select ActiveSync.

To schedule a meeting:

1 Create an appointment.

2 On the Appointment tab, tap the input panel to hide it, and then tap Attendees.

The Attendees field lists the e-mail addresses that you have entered in Contacts.

3 Select the meeting attendees.

The meeting notice is created automatically and placed in the Outbox folder.

For more information on sending and receiving meeting requests, tap the Start button, tap Help, and then tap Calendar or Messaging.

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Contacts Use Contacts to maintain a list of your friends and colleagues. You can quickly share Contacts information with other device users using the infrared port.

NOTE: To change the way information is displayed in the list, tap Tools and

tap Options.

To create a contact:

1 Tap the Start button and tap Contacts.

2 Tap New.

3 Using the input panel, enter a name and other contact information. Scroll down to see all available fields.

search field

category

60 Scheduling and Communicating

4 To assign the contact to a category, tap Categories and select a category from the list.

In the contact list, you can display contacts by category.

5 To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see "Notes" on page 63.

6 When you have finished entering information, tap OK to return to the calendar.

Finding a Contact

You can find a contact using one of the following methods:

In Contacts, enter a contact name in the field under the navigation bar. To show all contacts, clear text from the box or tap the arrow to the right of the box.

In Contacts, tap the category list (labeled All Contacts by default) and select a category. To show all contacts again, tap All Contacts. To view a contact not assigned to a category, select None.

To view the names of companies your contacts work for, tap View in the contact list and tap By Company. The number of contacts that work for that company is displayed to the right of the company name.

Tap the Start button, tap Find, and then enter the contact name. In the Type drop-down menu, tap Contacts, and then tap Go.

Using the Summary Screen

When you tap a contact in the contact list, a summary screen is displayed. To change the contact information, tap Edit.

Tasks NOTE: To change the way information is displayed in the list, tap Tools and

tap Options.

Use Tasks to keep a list of things that you need to do.

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To create a task:

1 Tap the Start button and tap Tasks.

2 Tap New.

3 Enter a description using the input panel.

4 If necessary, enter a start date and due date or other information by first tapping the field. Tap the input panel icon to hide it to see all available fields.

5 To assign the task to a category, tap Categories and select a category from the list. In the task list, you can display tasks by category.

6 To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see "Notes" on page 63.

7 When you have finished entering information, tap OK to return to the calendar.

NOTE: To quickly create a task with only a subject, tap Tools and tap Entry Bar.

Tap Tap here to add a new task, and enter your task information.

sort menu

62 Scheduling and Communicating

Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note. If a note is open when you create the recording, it is included in the note as an icon. If a note is not open, the recording is saved as a stand-alone recording.

To create a note:

1 Tap the Start menu, tap Programs, and then tap Notes.

2 Tap New.

3 Create your note by writing, drawing, typing, or recording. For more information on using the input panel, writing and drawing on the screen, and creating recordings, see "Entering Information" on page 43.

record icon

pen icon

input panel icon

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Messaging Use Messaging to send and receive e-mail messages:

Synchronize e-mail messages using Exchange or Outlook on your computer.

Send and receive e-mail messages by connecting directly to an e-mail server through an ISP or a network.

Synchronizing E-Mail Messages

You can synchronize e-mail messages along with the rest of your data if you enable Messaging synchronization in ActiveSync. For information on enabling Messaging synchronization, see ActiveSync Help on your computer.

NOTE: You can also synchronize e-mail messages with your computer from a

remote location. For more information, see "Getting Connected" on page 91.

During synchronization:

Messages are copied from the e-mail folders of Exchange or Outlook on your computer to the ActiveSync folder in Messaging on your device. By default, you receive:

Messages from the past 3 days

The first 100 lines of each message

File attachments of less than 100 KB in size

E-mail messages in the Outbox folder on your device are transferred to Exchange or Outlook on your computer, and then sent from those programs.

E-mail messages in subfolders on your computer must be selected in ActiveSync to be transferred.

Connecting Directly to an E-Mail Server

In addition to synchronizing e-mail messages with your computer, you can send and receive e-mail messages by connecting to an e-mail server using a modem or network card connected to your device. You need to set up a remote connection to a network or an ISP, and a connection to your e-mail server. For more information, see "Getting Connected" on page 91.

64 Scheduling and Communicating

When you connect to the e-mail server:

New messages are downloaded to the device Inbox folder.

Messages in the device Outbox folder are sent.

Messages that have been deleted on the e-mail server are removed from the device Inbox folder.

Messages that you receive directly from an e-mail server are linked to your e-mail server rather than to your computer. When you delete a message on your device, it is also deleted from the e-mail server the next time you connect depending on the settings you selected in ActiveSync.

When you are working online, you read and respond to messages while connected to the e-mail server. Messages are sent as soon as you tap Send, which saves space on your device.

After you have downloaded new message headers or partial messages, you can disconnect from the e-mail server and then decide which messages to download completely. The next time you connect, Messaging downloads the messages you have marked for retrieval and sends the messages you have composed.

Using the Message List

Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list.

When you receive a message, tap to open it. Unread messages are displayed in bold.

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When you connect to your e-mail server or synchronize with your computer, you receive by default:

Messages from the last 5 days

The first 100 lines of each new message

File attachments of less than 100 KB in size

The original messages remain on the e-mail server or your computer. You can mark the messages that you want to retrieve in full during your next synchronization or e-mail server connection. In the message list, tap and hold the message that you want to retrieve. On the pop-up menu, tap Mark for Download. The icons in the Inbox message list indicate message status.

delete icon

forward icon

previous/next message

66 Scheduling and Communicating

You specify your downloading preferences when you set up the service or select your synchronization options. You can change the settings at any time:

Change options for Messaging synchronization using ActiveSync options. For more information, see ActiveSync Help on your computer.

Change options for direct e-mail server connections in Messaging on your device. Tap Tools and tap Options. On the Account tab, tap the service that you want to change. Tap and hold the service and select Delete to remove a service.

Composing Messages

To compose a message:

1 Tap the Start button and tap Messaging.

2 Tap New.

Contacts icon

record icon

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3 In the To field, enter an e-mail of one or more recipients, separating them with a semicolon. Or tap the Contacts icon to select names from the contact list.

NOTE: All e-mail addresses entered in the e-mail fields in Contacts appear in

the Address Book.

4 Compose your message. To enter preset or frequently used messages, tap My Text and select a message.

5 Tap Send when you have finished the message.

If you are working offline, the message is moved to the Outbox folder and sent the next time you connect.

Managing E-Mail Messages and Folders

By default, messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, or Sent Items. The Deleted Items folder contains messages that have been deleted on the device. The behavior of the Deleted Items and Sent Items folders depends on the options you have selected.To change the options, tap Tools in the message list and tap Options. On the Message tab, select your options.

To create a new folder, tap Tools, and tap Manage Folders. To move a message to another folder, tap and hold the message in the message list and tap Move to on the pop-up menu.

Folder Behavior With a Direct Connection to an E-Mail Server

The behavior of the folders you create depends on whether you use ActiveSync, POP3, or IMAP4.

If you use ActiveSync, e-mail messages in the Inbox folder in Outlook are automatically synchronized with your device. You can select to synchronize additional folders by designating them for ActiveSync. The folders you create and the messages you move are then mirrored on the server. For example, if you move messages from the Inbox folder to a folder named Family, and you have designated Family for synchronization, the server creates a copy of the Family folder and copies the messages into that folder. You can then read the messages while away from your computer.

68 Scheduling and Communicating

If you use POP3 and you move e-mail messages to a folder you created, the link is broken between the messages on the device and their copies on the e-mail server. The next time you connect, the e-mail server detects that the messages are missing from the device Inbox and deletes them from the server. This prevents you from having duplicate copies of a message. However, you no longer have access to messages that you move to folders created from anywhere except the device.

If you use IMAP4, the folders you create and the e-mail messages you move are mirrored on the server. Therefore, messages are available to you any time you connect to your e-mail server, whether it is from your device or computer. This synchronization of folders occurs whenever you connect to the server, create new folders, or rename/delete folders when connected.

Notifications You can set your device to remind you when you have something to do. For example, if you have set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you are notified in one of the following ways:

A message box appears on the screen.

A sound, which you can specify, is played.

A light flashes on your device.

To configure the reminders and sounds for your device:

1 Tap the Start button and tap Settings.

2 On the Personal tab, tap Sounds & Notifications.

Sounds tab Adjust the volume and enable sounds.

Notifications tab Set notifications for specific events.

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70 Scheduling and Communicating

Adding and Removing Programs Programs that were already installed when you received your device are stored in ROM. You cannot remove these programs, and you never accidentally lose ROM contents. ROM programs can be updated using installation programs with the *.xip extension. You can save data to either ROM or RAM.

You can install any program created for your device as long as your device has sufficient memory. The most popular place to find software for your device is on the Microsoft Windows Mobile 2003 Second Edition website: www.microsoft.com/windowsmobile.

Adding Programs Using Microsoft ActiveSync

You need to install the appropriate software for your device on your computer before installing software on your device. See "Using the Microsoft ActiveSync Program" on page 55 for more information.

1 Determine your device and processor type so that you know which version of the software to install:

a Tap the Start button and tap Settings.

b On the System tab, tap About.

c From the Version tab, record the processor information.

2 Download the software to your computer (or insert the CD or floppy that contains the software into your computer). You may see a single *.xip, *.exe, or *.zip file, a Setup.exe file, or several versions of files for different device types and processors. Ensure that you select the program designed for the Pocket PC and your device processor type.

3 Read any installation instructions, readme files, or documentation that comes with the program. Many programs provide special installation instructions.

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4 Connect your device to your computer.

5 Double-click the *.exe file.

If the file is an installer file, the installation wizard begins. Follow the directions on the screen. Once the software has been installed on your computer, the installer automatically transfers the software to your device.

If the file is not an installer file, you receive an error message stating that the program is valid but that it is designed for a different type of computer. You need to move this file to your device. If you cannot find any installation instructions for the program in the readme file or documentation, use ActiveSync Explore to copy the program file to the Program Files folder on your device. For more information on copying files using ActiveSync, see ActiveSync Help on your computer.

To open a program after the installation is complete, tap the Start button, tap Programs, and then tap the program icon.

Downloading Programs From the Internet 1 Determine your device and processor type so that you know which

version of the software to install:

a Tap the Start button and tap Settings.

b On the System tab, tap About.

c From the Version tab, record the processor information.

2 Using Pocket Internet Explorer, download the program to your device. You may see a single *.xip, *.exe or *.zip file, a Setup.exe file, or several versions of files for different device types and processors. Ensure that you select the program designed for the Pocket PC and your device processor type.

3 Read any installation instructions, readme files, or documentation that comes with the program. Many programs provide special installation instructions.

4 Tap the file, such as a *.xip or *.exe file.

The installation wizard begins. Follow the directions on the screen.

72 Adding and Removing Programs

Adding a Program to the Start Menu 1 Tap the Start button and tap Settings.

2 Tap Menus, tap the Start Menu tab, and then tap the check box for the program.

If the program is not listed, you can either use File Explorer on the device to move the program to the Start Menu folder, or use ActiveSync on the computer to create a shortcut to the program and place the shortcut in the Start Menu folder.

Using File Explorer on the Device

1 Tap the Start button, tap Programs, and tap File Explorer.

2 Locate the program. Tap the folder list (labeled My Documents by default) and then tap My Device to see a list of all folders on the device.

3 Tap and hold the program name and tap Cut on the pop-up menu.

4 Open the Start Menu folder located in the Windows folder.

5 Tap and hold a blank area of the window, and tap Paste on the pop-up menu.

The program now appears on the Start menu. For more information on using File Explorer, see "Finding and Organizing Information" on page 41.

Using ActiveSync on the Computer

Use Explorer in ActiveSync to explore your device files and locate the program. Right-click the program and click Create Shortcut. Move the shortcut to the Start Menu folder in the Windows folder. The shortcut now appears on the Start menu. For more information, see ActiveSync Help on your computer.

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Error Message When Installing Software When installing software on your device, you may receive the following error message:

The program you have installed may not display properly because it was designed for a previous version of Microsoft Windows Mobile software.

To correct the error:

1 Tap ok to continue installing the software program.

2 Run the program in portrait mode. See "Changing the Display Mode on Your Device" on page 74.

NOTE: Most device programs function with the Windows Mobile 2003 Second

Edition operating system when using portrait mode. Dell cannot guarantee

proper functioning of a program that was not written for Windows Mobile 2003

Second Edition.

NOTE: The Dell Axim X50 has the Windows Mobile 2003 Second Edition

operating system installed. Most device software packages currently available

were designed for previous versions of Windows Mobile. If you need technical

assistance with the software you are trying to install, contact the manufacturer

of the software. Dell does not provide support for third-party electronics

and accessories.

For more information on the Dell Electronics and Accessories Technical

Support Policy, search for Dell Knowledge Base article RA1062902 at

support.dell.com.

Changing the Display Mode on Your Device

To change the display mode from landscape to portrait:

1 Tap the Start button and tap Settings.

2 In the Settings window, tap the System tab and tap Screen.

3 In the Screen window, tap Portrait to select portrait mode.

4 Tap ok and close the window.

NOTE: To change the display mode from portrait to landscape, follow the steps

in reverse order.

74 Adding and Removing Programs

File Download Security Warning The following File Download Security Warning message appears when attempting to install software programs onto your Dell system running Microsoft Window XP Service Pack 2 (SP2).

As a safety precaution, the File Download Security Warning appears whenever you attempt to install a software program onto your system. This occurs regardless of who makes the software you are attempting to install.

NOTE: This warning is not indicative of a problem with your Dell system.

Removing Programs 1 Tap the Start button and tap Settings.

2 Tap the System tab and tap Remove Programs.

If the program does not appear in the list of installed programs, use File Explorer on your device to locate the program.

3 Tap and hold the name of the program, and tap Delete in the pop-up menu.

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76 Adding and Removing Programs

Using Companion Programs The companion programs include Microsoft Pocket Word, Microsoft Pocket Excel, Microsoft Money, Windows Media Player for Pocket PC, and Microsoft Reader.

To switch to a companion program on your device, tap the Start button, tap Programs, and then tap the program name.

Microsoft Pocket Word Pocket Word works with Microsoft Word on your computer to give you easy access to copies of your documents. You can create new documents on your device, or you can copy documents from your computer to your device. Synchronize documents between your computer and your device so that you have the most up-to-date content in both locations.

Use Pocket Word to create documents, such as letters, meeting minutes, and travel reports. To create a new file:

1 Tap the Start button Programs Pocket Word.

2 Tap New.

A blank document appears. Or, if you selected a template for new documents in the Options dialog box, the template appears with appropriate text and formatting already provided.

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You can open only one document at a time. If you open a second document, you are asked to save the first one. You can create, save, or edit a document in a variety of formats, including Word (.doc), Pocket Word (.psw), Rich Text Format (.rtf), and Plain Text (.txt).

Pocket Word contains a list of the files stored on your device. Tap a file in the list to open it. To delete, make copies of, or send files, tap and hold a file in the list. Then select the appropriate action in the pop-up menu.

You can enter information in Pocket Word in one of four modes: typing, writing, drawing, or recording. These modes are displayed on the View menu. Each mode has its own toolbar, which you can show and hide by tapping the Show/Hide Toolbar icon on the command bar.

formatting

toolbar

show/hide

formatting toolbar

78 Using Companion Programs

To change the zoom magnification, tap View, tap Zoom, and then select the percentage that you want. Select a higher percentage to enter text and a lower percentage to see more of your document.

If you are opening a Word document created on a computer, select Wrap to Window on the View menu so that you can see the entire document.

Pocket Excel Pocket Excel works with Microsoft Excel on your computer to give you easy access to copies of your workbooks. You can create new workbooks on your device, or you can copy workbooks from your computer to your device. Synchronize workbooks between your computer and your device so that you have the most up-to-date content in both locations.

Use Pocket Excel to create workbooks, such as expense reports and mileage logs. To create a new file:

1 Tap the Start button Programs Pocket Excel.

2 Tap New.

A blank workbook appears. Or, if you selected a template for new workbooks in the Options dialog box, the template appears with appropriate text and formatting already provided.

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You can open only one workbook at a time. If you open a second workbook, you are asked to save the first one. You can create, save, or edit a workbook in a variety of formats, including Pocket Excel (.pxl) and Excel (.xls).

Pocket Excel contains a list of the files stored on your device. Tap a file in the list to open it. To delete, make copies of, or send files, tap and hold a file in the list. Then select the appropriate action from the pop-up menu.

Pocket Excel provides fundamental spreadsheet tools, such as formulas, functions, sorting, and filtering. To display the toolbar, tap View and tap Toolbar.

show/hide

formatting toolbar

formatting

toolbar

80 Using Companion Programs

If your workbook contains sensitive information, you can protect it with a password. To set a password, open the workbook, tap Edit, and then tap Password. Every time you open the workbook, you need to enter the password, so choose one that is easy for you to remember but difficult for others to guess.

Tips for Working in Pocket Excel

Use the following tips when working in large worksheets in Pocket Excel:

Tap View and tap Full Screen to see as much of your worksheet as possible. To exit full-screen mode, tap Restore.

Show and hide window elements. Tap View and then tap the elements that you want to show or hide.

Freeze panes on a worksheet. First select the cell where you want to freeze panes. Tap View and tap Freeze Panes. You might want to freeze the top and leftmost panes in a worksheet to keep row and column labels visible as you scroll through a sheet.

Split panes to view different areas of a large worksheet. Tap View and tap Split. Drag the split bar to where you want it. To remove the split, tap View and tap Remove Split.

Show and hide rows and columns. To hide a row or column, select a cell in the row or column you want to hide. Tap Format, tap Row or Column, and then tap Hide. To show a hidden row or column, tap Tools, tap Go To, and then type a reference that is in the hidden row or column. Then tap Format, tap Row or Column, and then tap Unhide.

For more information on using Pocket Excel, tap the Start button and tap Help.

MSN Messenger With the MSN Messenger instant message program, you can:

See who is online.

Send and receive instant messages.

Have instant message conversations with groups of contacts.

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To use MSN Messenger, you must have a Microsoft Passport account or a Microsoft Exchange e-mail account. You must have a Passport to use MSN Messenger Service. If you have a Hotmail or MSN account, you already have a Passport. Once you have obtained either a Microsoft Passport or a Microsoft Exchange account, you are ready to set up your account.

NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a

free Microsoft Hotmail e-mail address at www.hotmail.com.

To switch to MSN Messenger, tap the Start button Programs MSN Messenger.

Setting Up

Before you can connect, you must enter Passport or Exchange account information.

To set up an account and sign in:

1 Tap the Start button Programs MSN Messenger.

2 Tap Tools and tap Options.

3 On the Accounts tab, enter your Passport or Exchange account information.

4 To sign in, tap the sign-in screen and enter your e-mail address and password.

Working With Contacts

The MSN Messenger window shows all of your messenger contacts at a glance, divided into Online and Not Online categories. From this view, while connected, you can chat, send an e-mail, block the contact from chatting with you, or delete contacts from your list using the pop-up menu.

NOTE: If you already use MSN Messenger on your computer, your contacts

show up on your device without having to be added.

To see others online without them seeing you, tap Tools My Status Appear Offline.

If you block a contact, you appear offline but remain on the blocked contact's list. To unblock a contact, tap and hold the contact, and then tap Unblock on the pop-up menu.

82 Using Companion Programs

Chatting With Contacts

Tap a contact name to open a chat window. Enter your message in the text entry area at the bottom of the screen or tap My Text to enter a preset message, and then tap Send.

To invite another contact to a multiuser chat, tap Tools, tap Invite, and then tap the contact you want to invite.

To switch back to the main window without closing a chat, tap the Contacts icon. To revert back to your chat window, tap Chats, and select the person with whom you were chatting.

To know if the contact you are chatting with is responding, look for the message under the text entry area.

For more information on using MSN Messenger, tap the Start button and tap Help.

Microsoft Windows Media Player for Pocket PC Use Windows Media Player for Pocket PC to play digital audio and video files that are stored on your device or on a network. To switch to Windows Media Player for Pocket PC, tap the Start button Programs Windows Media.

Use Windows Media Player on your computer to copy digital audio and video files to your Pocket PC. You can play Windows Media and MP3 files on your Pocket PC.

For more information about using Windows Media Player for Pocket PC, tap the Start button and tap Help.

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84 Using Companion Programs

Using Microsoft Pocket Internet Explorer Use Pocket Internet Explorer to view Web or WAP pages:

During synchronization with your computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on your computer.

Connect to an Internet service provider (ISP) or network and browse the Web. For more information on connecting to the Internet, see "Getting Connected" on page 91.

When the device is connected to an ISP or network, you can also download files and programs from the Internet or intranet.

To switch to Pocket Internet Explorer, tap the Start button and tap Internet Explorer.

Mobile Favorites If you are using Microsoft Internet Explorer 5.0 or later on your computer, you can download mobile favorites to your device. Synchronizing mobile favorites downloads Web content to your device so that you can view pages while you are disconnected from your ISP and computer. Use the Internet Explorer plug-in installed with Microsoft ActiveSync to create mobile favorites quickly.

To create a mobile favorite on your computer and download it to your device:

1 On your computer, open Internet Explorer and click Tools Create Mobile Favorite.

2 To change the link name, enter a new name in the Name box.

3 Specify an update schedule next to Update (optional).

4 Click OK.

Internet Explorer downloads the latest version of the page to your computer.

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5 In Internet Explorer on the computer, right-click the mobile favorite and click Properties.

6 On the Download tab, specify the number of levels deep you want to download. To conserve device memory, go only one level deep.

7 Synchronize your device and computer.

Mobile favorites that are stored in the Mobile Favorites folder in Internet Explorer are downloaded to your device.

If you did not specify an update schedule in step 3, you need to manually download content to keep the information updated on your computer and device. Before synchronizing with your device, click Tools in Internet Explorer on your computer and click Synchronize. The date in the Last Updated column was the last time content was downloaded to the computer. You can manually download content, if necessary.

NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile

favorites. In Internet Explorer on your computer, click ViewToolbars, and then

click Customize.

Conserving Memory

Mobile favorites take up storage memory on your device. To minimize the amount of memory used:

Turn off pictures and sounds or stop some mobile favorites from being downloaded to the device in the Favorites settings in the ActiveSync options. For more information, see ActiveSync Help on your computer.

Limit the number of downloaded linked pages. In Internet Explorer on the computer, right-click the mobile favorite you want to change and click Properties. On the Download tab, specify 0 or 1 for the number of linked pages you want to download.

Mobile Favorites Folder

Only items stored in the Mobile Favorites subfolder (in the Favorites folder) in Internet Explorer on your computer are synchronized with your device. The folder was created automatically when you installed ActiveSync.

86 Using Microsoft Pocket Internet Explorer

Favorite Links

During synchronization, the list of favorites in the Mobile Favorites folder on your computer is synchronized with Pocket Internet Explorer on your device. The computer and the device are updated with changes made to either list each time you synchronize. Unless you mark the favorite link as a mobile favorite, only the link is downloaded to your deviceyou need to connect to your ISP or network to view the content. For more information on synchronization, see ActiveSync Help on your computer.

Using AvantGo Channels AvantGo is a free interactive service that gives you access to personalized content and thousands of popular websites. You subscribe to AvantGo channels directly from your device. Then synchronize your device and computer, or connect to the Internet to download the content. For more information, see the AvantGo website.

To sign up for AvantGo:

1 In ActiveSync options on your computer, turn on synchronization for the AvantGo information type.

2 In Pocket Internet Explorer on your device, tap Favorites to display your list of favorites.

3 Tap the AvantGo Channels link.

4 Tap Activate.

5 Follow the directions on the screen.

You need to synchronize your device with your computer and then tap the My Channels to complete the AvantGo setup.

When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels. To add or remove channels, tap the Add or Remove link.

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Browsing Mobile Favorites and the Web You can use Pocket Internet Explorer to browse mobile favorites and channels that you have downloaded to your device without connecting to the Internet. You can also connect to the Internet through an ISP or a network connection and browse the Web.

To view mobile favorites and channels:

1 Tap the favorites icon to display your list of favorites.

2 Tap the page you want to view.

favorites icon

home icon

refresh icon

back icon

88 Using Microsoft Pocket Internet Explorer

The page that was downloaded the last time you synchronized with your computer appears. If the page is not on your device, the favorite is dimmed. You need to synchronize with your computer again to download the page to your device, or connect to the Internet to view the page.

To browse the Internet, set up a connection to your ISP or corporate network using Connections, as described in "Getting Connected" on page 91.

NOTE: To add a favorite link, go to the page that you want to add, tap and hold

the page, and then tap Add to Favorites.

To connect to and browse the Internet:

Tap the favorites icon and tap the favorite you want to view.

Tap View and tap Address Bar. In the address bar that appears at the top of the screen, enter the Web address that you want to see and tap Go. Tap the arrow to select previously entered addresses.

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90 Using Microsoft Pocket Internet Explorer

Getting Connected You can use your device to exchange information with other mobile devices or with a computer, a network, or the Internet. You can use any of the following connection options:

Use the infrared (IR) port on your device to send and receive files between two devices. See the following section, "Using Infrared," for more information.

Connect to your Internet service provider (ISP). Once you are connected, you can send and receive e-mail messages by using Messaging, and view Web or WAP pages by using Microsoft Pocket Internet Explorer. The communication software for creating an ISP connection is already installed on your device. Your service provider provides software needed to install other services, such as paging and fax services.

Connect to the network at your company or organization where you work. Once you are connected, you can send and receive e-mail messages by using Messaging, view Web or WAP pages by using Pocket Internet Explorer, and synchronize with your computer.

Connect to your computer to synchronize remotely. Once you are connected, you can synchronize information such as your Pocket Outlook information. See Microsoft ActiveSync Help on your computer or Connections Help on the device for more information.

Using Infrared Using infrared, you can send and receive information, such as contacts and appointments, between two devices.

To send information:

1 Switch to the program where you created the item you want to send and locate the item in the list.

2 Align the infrared sensors so that they are unobstructed and within a close range.

3 Tap and hold the item, and tap Beam xxxx on the pop-up menu, where xxxx is the item that you want to beam.

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You can also send items (excluding folders) from File Explorer. Tap and hold the item you want to send, and tap Beam File on the pop-up menu.

Using Bluetooth Wireless Technology To configure a device with Bluetooth wireless technology in a Pocket PC environment:

1 From the lower-right corner of the Today screen, tap the icon for Bluetooth wireless technology, .

2 From the pop-up menu, select Bluetooth Manager.

3 To establish a connection with Bluetooth wireless technology, tap New.

4 Tap Explore a Bluetooth device.

5 Tap the remote device with Bluetooth wireless technology that you want to connect.

6 Tap the service that you want to use to create the connection.

7 Tap Finish to create the connection.

8 Tap and hold the connection created under My Shortcuts and tap Connect.

9 If the device to which you are trying to connect prompts you for a Passkey, enter the Passkey and tap OK.

NOTE: You need to get the passkey from the remote device with

Bluetooth wireless technology.

An active connection with Bluetooth wireless technology is created and is ready to use.

NOTE: For more information about using Bluetooth wireless technology, tap

the Start button Help Bluetooth to access the Microsoft Help on your device.

Using Wi-Fi (802.11b) To configure the Wireless Network in a PocketPC environment:

1 Press the wireless button to enable the wireless capability on your device.

2 Tap the Start button Settings Connections tab.

92 Getting Connected

3 To add, edit, or delete a profile, tap Network Cards.

NOTE: If tapping the Network Cards icon does not open up the Configure

Wireless Networks screen, enable the wireless radio by pressing the

on/off button with WLAN/Bluetooth wireless technology on your device.

4 On the Configure Wireless Networks screen, select one of the available network names.

NOTE: If the network name is not listed, you must add a configuration

profile for each wireless network environment in which you want to use

your (mobile) wireless client station. If you plan to use your wireless client

station in multiple networking environments that require different

configuration settings, you can define dedicated profiles for each

environment. For example, you can create a configuration profile for your

office headquarters, a branch office, and your small office/home office.

a If no network name is listed, tap Add New Settings... and type in the network name. Select the The Internet or Work connection method from the drop-down menu. If you want to set up a peer-to-peer connection, tap the This is a device-to-device (ad-hoc) connection check box.

b Tap the Network Key tab to adjust the configurations. To disable encryption, tap the Authentication drop-down menu and tap Open. Now, select Disabled from the Data Encryption drop-down menu.

If you are using Network Authentication (Shared mode), tap the Authentication drop-down menu, select Shared, and then select the proper encryption method from the Data Encryption drop-down menu.

If you do require encryption and are provided with the key automatically, the The key is provided for me automatically check box, when unchecked, allows you to enter the encryption key yourself. You can enter key values in either alphanumeric value or hexadecimal value. The encryption key value is case-sensitive. Consult your LAN Administrator or wireless router documentation for the correct value.

If you are using IEEE 802.1x option you will first need to get a certificate through a non 802.1x enabled wireless network connected to a certificate server. Select or configure a non 802.1x enabled wireless network from the list.

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Creating a Modem Connection 1 Install a modem card and appropriate adapters to connect an external

modem to your device through the serial port.

2 Obtain the following information from your ISP:

- ISP dial-up access telephone number

- Username and password

- TCP/IP settings

Some ISPs require information in front of the username, such as MSN/username.

3 Tap the Start button Settings Connections tab Connections.

4 Under My ISP or My Work Network, tap Add a new modem connection.

5 Enter a name for the connection, such as ISP Connection.

6 From the Select a modem list, select your modem type, and tap Next.

If your modem type does not appear, try reinserting the modem card. If you are using an external modem that is connected to your device with a cable, select Hayes Compatible on COM1.

7 Enter the access phone number and tap Next.

8 Enter your user name, password, and, if applicable, your domain.

NOTE: You should not need to change any settings in Advanced. Most ISPs

now use a dynamically assigned address.

9 If the ISP you are connecting to does not use a dynamically assigned address, tap Advanced, tap the TCP/IP tab, and then enter the address.

10 Tap Next.

11 Select other appropriate options and tap Finish.

94 Getting Connected

When you open Messaging, Pocket Internet Explorer, or MSN Messenger, your device automatically connects. Once you are connected, you can:

Send and receive e-mail messages using Messaging. Before you can use Messaging, you need to provide the information Messaging needs to communicate with the e-mail server. See "Connecting Directly to an E-Mail Server" on page 97 for more information.

See Web and WAP pages using Pocket Internet Explorer. For more information, see "Using Microsoft Pocket Internet Explorer" on page 85.

Send and receive instant messages with MSN Messenger. For more information, see "MSN Messenger" on page 81.

Creating an Ethernet Connection 1 Contact your network administrator to obtain a user name, password,

and domain name.

2 Install the network card driver, if required. For more information, see the documentation that came with your network card.

3 The Network Settings window appears automatically the first time you insert the network card so that you can configure the network card. To change settings later, tap the Start button Settings Connections tab Connections.

4 If you need to enter specific server information, tap the appropriate adapter, and then tap Properties. You may need to enter proxy server and VPN connection settings. For more information, see your network administrator.

NOTE: Most networks use DHCP, so you do not need to change the

connection settings unless your network administrator instructs you

to do so.

5 If necessary, connect the network card to the network by using a network cable. For more information, see the documentation that came with your network card.

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Creating a VPN Connection 1 Tap the Start button Settings Connections tab Connections.

2 Tap Add a new VPN server connection.

3 Enter a name for the connection, such as the name of your company.

4 In the Host name/IP field, enter the VPN server name or IP address.

5 Depending on the type of authentication that you want to use with your device, tap IPSec or PPTP next to VPN type.

If you are unsure about which option to select, contact your network administrator.

6 Tap Next and enter your username, password, and, if required, domain.

7 Install the network card driver, if required. For more information, see the documentation that came with your network card.

8 Insert the network card into your device.

If a network with a broadcast SSID is detected, the wireless network icon, , and the New Network Detected bubble appear in the navigation bar. Go to step 9.

If a network with a broadcast SSID is not detected, skip to step 10.

9 Tap The Internet.

NOTE: If multiple networks are detected, tap the network to which you

want to connect, tap The Internet, and tap Connect.

10 Tap the Start button Settings Connections tab Connections.

11 Tap the Wireless Ethernet icon.

12 On the Wireless tab, tap New Settings.

13 Enter the SSID next to Network Name, and tap The Internet.

14 Tap the Authentication tab to enable or disable WEP settings, depending on your network type.

15 Tap OK.

16 Tap the connection icon, , that appears in the navigation bar.

17 Tap the name of your VPN connection to enable it.

96 Getting Connected

Ending a Connection To disconnect:

When connected through dial-up or VPN, tap the connection icon, , on your navigation bar and tap End.

When connected through a cable or cradle, detach your device from the cable or cradle.

When connected through the infrared sensor, move the device away from the computer.

When connected through a network (Ethernet) card, remove the card from your device.

Connecting Directly to an E-Mail Server You can set up a connection to an e-mail server so that you can send and receive e-mail messages by using a modem or network connection and Messaging on your device.

NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an

SMTP gateway.

You can use multiple e-mail services to receive your messages. For each e-mail service you intend to use, you must first set up and name the e-mail service. If you use the same service to connect to different mailboxes, set up and name each mailbox connection.

To set up an e-mail service:

1 In Messaging on your device, tap Accounts and tap New Account.

2 Follow the directions in the E-mail Setup wizard.

For more information, tap the Start button and tap Help.

To connect to your e-mail server, tap Account and tap Connect. For more information on using the Messaging program, see "Messaging" on page 64.

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Getting Help on Connecting For more information on getting connected, see the following resources:

"Messaging" on page 64.

Online Help on the device. Tap the Start button and tap Help. Tap Messaging or Connections.

ActiveSync Help on your computer. In ActiveSync, click Help and click Microsoft ActiveSync Help.

See www.microsoft.com/windowsmobile for troubleshooting information.

98 Getting Connected

Appendix

Specifications

System Information

Processor Intel XScale PXA270 processor at up to 624 MHz

Memory

RAM 64-MB SDRAM

ROM 64-MB or 128-MB Intel StrataFlash ROM

Operating System Microsoft Windows Mobile 2003 Second Edition

Display

Type QVGA, VGA TFT Color 16-bit, touch-sensitive, transflective display

Size 3.5 inches (QVGA)

3.7 inches (VGA)

Resolution 240 x 320 at 65,536 colors (QVGA)

480 x 640 at 65,536 colors (VGA)

LCD brightness QVGA:100 nits

VGA: 80 nits

Controls and Lights

Navigation 5-way navigation button

Buttons: four program buttons: Calendar, Contacts, Messaging, Home

power on/off

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on/off button for WLAN/Bluetooth wireless technology

voice record button

reset button

lock button

Lights: synchronization/communication

event notification

charge status

Expansion Slots

Secure Digital memory card one Secure Digital memory card slot (3.3v)

supports 1-bit and 4-bit SDIO card

CompactFlash card one CompactFlash Type II card slot (3.3v)

Ports and Connectors

Infrared standard v1.2 (115 kbps)

Cradle/synchronization connector 36-pin connector

Audio stereo headphone connector and mono microphone connector

Physical

Dimensions:

Length 119.0 mm (4.69 inches)

Width 73.0 mm (2.87 inches)

Height 16.9 mm (0.67 inch)

Controls and Lights (continued)

100 Appendix

Weight 165 g (0.36 lb) QVGA with standard battery

175 g (0.38 lb) VGA with standard battery

NOTE: The weight described refers to the

device, not including the CompactFlash

card or the Secure Digital memory card.

Audio

Audio controller WM8750L sound chip

Stereo conversion 16-bit stereo; 8.0-, 11.025-, 22.05-, and 44.1-KHz sample rate

Record full duplex record and playback

Microphone/speaker integrated

Headphone stereo connector

Wireless Connectivity

WLAN (802.11b)

Host interface CF

Network standard IEEE 802.11b

Data rate 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps

Modulation CCK (11 Mbps, 5.5 Mbps); DQPSK (2 Mbps); DBSPK (1 Mbps)

Network architecture ad-hoc and infrastructure

Operating frequencies 2.42.497 GHz

Operating channels 111 (North America); 113 (Europe and Japan)

RF output power 13.0 dBm maximum

Range indoor up to 10 m (120 ft) at 5 Mbps and 75 m at 0.5 Mbps

Client utility automatic location profile, site survey, diagnostics, current link status, ping

Physical (continued)

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Software support Wi-Fi certified

Lights green (WLAN status)

blue (Bluetooth wireless technology status)

Switch manual radio on/off (hardware button and software switch) to comply with aviation restrictions

Bluetooth wireless technology 2.4-GHz ISM band operation; compatible Bluetooth 1.2 wireless technology; includes manager for Bluetooth with wireless technology; Class II device; Max 4 dBm o/p power; 3.3V operation; UART interface

Power Supply

Battery type:

Main 1100-mAh lithium-ion removable, rechargeable battery (standard)

2200-mAh lithium-ion removable, rechargeable battery (optional)

Backup 20-mAh rechargeable nickel metal hydride button cell

AC adapter:

Supply voltage 100240 VAC

Frequency 5060 Hz

Current consumption 0.4 A

Output voltage 5.4 VDC

Output current 2.41 A

Wireless Connectivity (continued)

102 Appendix

Environmental

Temperature range:

operating 0 to 40C (32 to 104F)

storage 20 to 60C (4 to 140F)

Thermal gradient:

operating 15C (59F) per hour maximum

storage 20C (68F) per hour maximum

Relative humidity (maximum):

operating 10% to 90% non-condensing

storage 5% to 95% non-condensing

Altitude (maximum):

operating 0 to 3048 m (0 to 10,000 ft)

storage 0 to 12,190 m (0 to 40,000 ft)

Maximum shock (measured with a 2 ms half-sine pulse):

operating 200 G

storage 400 G

Maximum vibration (using a random- vibration spectrum that simulates user environment):

operating 2.6 GRMS

storage 3.41 GRMS

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U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.

1 Other Documents.

This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.

2 Payment Terms; Orders; Quotes; Interest.

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.

3 Shipping Charges; Taxes; Title; Risk of Loss.

Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing wrong or damaged. Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).

104 Appendix

4 Warranties.

THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS". WARRANTY AND SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.

5 Software.

All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement.

6 Return Policies; Exchanges.

New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. Dell's return policy for Dell-branded Product can be found at: www.dell.com/policy/legal/warranty.htm. Non-Dell branded software and peripheral return policies can be found at: www.rcommerce.us.dell.com/rcomm/include/dw_policies.htm.

Refurbished Product return policies can be found at: www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.

7 Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that have the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned.

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8 Service and Support.

Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact Dell for more information, see www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen for contact information. Dell and/or the third-party service provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell.

9 Limitation of Liability.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.

10 Applicable Law; Not For Resale or Export.

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/policy/legal/termsofsale.htm.

11 Governing Law.

THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

106 Appendix

12 Headings.

The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.

13 Binding Arbitration.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com , or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 4/04)

Dell Software License Agreement This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). This agreement is not for the sale of Software or any other intellectual property. All title and intellectual property rights in and to Software is owned by the manufacturer or owner of the Software. All rights not expressly granted under this agreement are reserved by the manufacturer or owner of the Software. By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using

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the Software that has been preloaded or is embedded in your product, you agree to be bound by the terms of this agreement. If you do not agree to these terms, promptly return all Software items (disks, written materials, and packaging) and delete any preloaded or embedded Software.

You may use one copy of the Software on only one product at a time. If you have multiple licenses for the Software, you may use as many copies at any time as you have licenses. "Use" means loading the Software in temporary memory or permanent storage on the product. Installation on a network server solely for distribution to other products is not "use" if (but only if) you have a separate license for each product to which the Software is distributed. You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have. If the number of users of Software installed on a network server will exceed the number of licenses, you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software. The audit will be limited to verification of your compliance with the terms of this agreement.

The Software is protected by United States copyright laws and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy the written materials accompanying the Software, but you may transfer the Software and all accompanying materials on a permanent basis as part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to the terms hereof. Any transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile, or disassemble the Software. If the package accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you may use only the disks appropriate for your product. You may not use the disks on another product or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement.

Limited Warranty

Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to ninety (90) days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer.

108 Appendix

Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights

The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

General

This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. This agreement is governed by the laws of the State of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you. You acknowledge that you have read this agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software.

Appendix 109

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Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic environment.

Electromagnetic Compatibility is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient the receiving antenna.

Relocate the computer with respect to the receiver.

Move the computer away from the receiver.

Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.

Dell computers are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions:

Class A is typically for business or industrial environments.

Class B is typically for residential environments.

Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the computer should match the electromagnetic environment classification of the computer.

A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate Electromagnetic Compatibility classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117.

110 Appendix

Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your computer or device, see the following sections specific for each regulatory agency. Each section provides country-specific Electromagnetic Compatibility/EMI or product safety information.

FCC Notices (U.S. Only)

Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your computer is considered to be a Class B digital device.

Once you have determined your computers FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

Class B

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

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FCC Identification Information

The following information is provided on the device or devices covered in this document in compliance with FCC regulations:

Models: HC03U, HC03UL, and HD04U

Company name:

Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400

IC Notice (Canada Only)

Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom, side, or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.

CE Notice (European Union)

Marking by the symbol indicates compliance of this Dell computer to the Electromagnetic Compatibility Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Dell system meets the following technical standards:

EN 55022 "Information Technology Equipment Radio Disturbance Characteristics Limits and Methods of Measurement."

EN 55024 "Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurement."

EN 61000-3-2 "Electromagnetic Compatibility - Part 3: Limits - Section 2: Limits for Harmonic Current Emissions (Equipment Input Current Up to and Including 16 A Per Phase)."

This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numrique de la Classe B (ou Classe A, si ainsi indiqu sur ltiquette denregistration) respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.

112 Appendix

EN 61000-3-3 "Electromagnetic Compatibility - Part 3: Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A."

EN 60950 "Safety of Information Technology Equipment."

NOTE: EN 55022 emissions requirements provide for two classifications:

Class A is for typical commercial areas.

Class B is for typical domestic areas.

This Dell device is classified for use in a typical Class B domestic environment.

A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland.

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CE Mark Notice

This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.

Australia and New Zealand

114 Appendix

VCCI Notice (Japan Only)

Most Dell computers are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A. ITE, including devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on, integrated into or connected to the computer should match the electromagnetic environment classification (Class A or B) of the computer.

To determine which classification applies to your computer, examine the regulatory labels/markings (see "VCCI Class A ITE Regulatory Mark" and "VCCI Class B ITE Regulatory Mark") located on the bottom, side, or back panel of your computer. Once you have determined your computers VCCI classification, read the appropriate VCCI notice.

Class B ITE

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

VCCI Class B ITE Regulatory Mark

If the regulatory label includes the following marking, your computer is a Class B product:

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MIC Notice (Republic of Korea Only)

To determine which classification (Class A or B) applies to your computer (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product. Line two of the label identifies the emissions class for the product"(A)" for Class A products or "(B)" for Class B products.

NOTE: MIC emissions requirements provide for two classifications:

Class A devices are for business purposes.

Class B devices are for nonbusiness purposes.

Class B Device

Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas.

MIC Class B Regulatory Label

If the regulatory label includes the following marking, your computer is a Class B product.

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

116 Appendix

The phasing conductor of the rooms electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-EN 55022.

PNEN 60950:2000 i PNEN 55022:2000.

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118 Appendix

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):

Wireless Regulatory Information The Dell Axim X50 device must be used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. For country-specific approvals, see Radio approvals. Dell Inc. is not responsible for any radio or television interference caused by unauthorized modification of the device, or the substitution or attachment of connecting cables and equipment other than that specified by Dell Inc. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Dell Inc. and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Exporter: Dell Inc. One Dell Way Round Rock, TX 78682

Importer: Dell Computer de Mxico, S.A. de C.V. Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F.

Ship to: Dell Computer de Mxico, S.A. de C.V. al Cuidado de Kuehne & Nagel de Mxico S. de R.I. Avenida Soles No. 55 Col. Peon de los Baos 15520 Mxico, D.F.

Models: HC03U, HC03UL, and HD04U

Supply voltage: 100240 VAC

Frequency: 5060 Hz

Current Consumption: 0.4 A

Output voltage: 5.4 VDC

Output current: 2.41 A

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EuropeCE Declaration of Conformity

EN 301 489 v1.4.1 (December 2001), EN 301 489 v1.2.1 (December 2001), EN 300 328 v1.4.1 (August 2002), EN60950 (January 2000)

English Hereby, Dell Inc. declares that this HC03U/HCO3UL is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Finnish Dell Inc. vakuuttaa tten ett HC03U/HCO3UL tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen.

Dutch Hierbij verklaart Dell Inc. dat het toestel HC03U/HCO3UL in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG

Bij deze verklaart Dell Inc. dat deze HC03U/HCO3UL voldoet aan de essentile eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC.

French Par la prsente Dell Inc. dclare que l'appareil HC03U/HCO3UL est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE

Par la prsente, Dell Inc. dclare que ce HC03U/HCO3UL est conforme aux exigences essentielles et aux autres dispositions de la directive 1999/5/CE qui lui sont applicables

Swedish Hrmed intygar Dell Inc. att denna HC03U/HCO3UL str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG.

Danish Undertegnede Dell Inc. erklrer herved, at flgende udstyr HC03U/HCO3UL overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF

120 Appendix

France

Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors is:

10 mW for the entire 2.4 GHz band (2400 MHz2483.5 MHz)

100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTEChannels 10 through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz)

There are few possibilities for outdoor use: On private property or on the private property of public persons, use is subject to a preliminary authorization procedure by the Ministry of Defence, with maximum authorized power of 100 mW in the 2446.52483.5 MHz band. Use outdoors on public property is not permitted.

In the departments listed below, for the entire 2.4 GHz band:

Maximum authorized power indoors is 100 mW

Maximum authorized power outdoors is 10 mW

German Hiermit erklrt Dell Inc., dass sich dieser/diese/dieses HC03U/HCO3UL in bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet". (BMWi)

Hiermit erklrt Dell Inc. die bereinstimmung des Gertes HC03U/HCO3UL mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EG. (Wien)

Greek Dell Inc. HC03U/HCO3UL 1999/5/

Italian Con la presente Dell Inc. dichiara che questo HC03U/HCO3UL conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Spanish Por medio de la presente Dell Inc. declara que el HC03U/HCO3UL cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE

Portuguese Dell Inc. declara que este HC03U/HCO3UL est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE.

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Departments in which the use of the 24002483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less than 10 mW outdoors:

This requirement is likely to change over time, allowing to use your wireless LAN card in more areas within France. Please check with ART for the latest information (www.art- telecom.fr).

NOTE: Your Dell Axim X50 transmits less than 100 mW, but more than 10 mW.

Japan Standard

STD-T66 (Ver 1.0)

01 Ain

Orientales

36 Indre 66 Pyrnes

02 Aisne 37 Indre et Loire 67 Bas Rhin

03 Allier 41 Loir et Cher 68 Haut Rhin

05 Hautes Alpes 42 Loire 70 Haute Sane

08 Ardennes 45 Loiret 71 Sane et Loire

09 Arige 50 Manche 75 Paris

11 Aude 55 Meuse 82 Tarn et Garonne

12 Aveyron 58 Nivre 84 Vaucluse

16 Charente 59 Nord 88 Vosges

24 Dordogne 60 Oise 89 Yonne

25 Doubs 61 Orne 90 Territoire de Belfort

26 Drme 63 Puy du Dme 94 Val de Marne

32 Gers 64 Pyrnes Atlantique

Italia A license is required for indoor use. Outdoor use is prohibited.

E' necessaria la concessione ministeriale anche per l'uso interno. Verificare con i rivenditori la procedura da seguire. L'uso per installazione in esterni non e' permessa.

122 Appendix

CanadaIndustry Canada (IC)

This device complies with RSS210 of Industry Canada. Operation of the device is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference that may cause undesired operation.

FCC Standard

47 CFR Part 15, Subpart C (Section 15.247). This version is limited to channel 1 to channel 11 by specified firmware controlled in the U.S.A.

Federal Communications Commission (FCC)

This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference that may cause undesired operation.

NOTE: The radiated output power of this Dell Axim X50 device is far below the FCC radio

frequency exposure limits. Nevertheless, the Dell Axim X50 device should be used in such a

manner that the potential for human contact during normal operation is minimized. To determine

the location of the antenna within your computer, check the information posted on the general

Dell support site at support.dell.com.

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by taking one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the distance between the equipment and the receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

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NOTE: This Dell Axim X50 device must be installed and used in strict accordance with the

manufacturer's instructions as described in the user documentation that comes with the

product. Any other installation or use will violate FCC Part 15 regulations.

NOTE: FCC Radiation Exposure Statement:

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This device has been tested and demonstrated compliance when Bluetooth wireless technology and WLAN are transmitting simultaneously. This device must not be co-located or operating in conjunction with any other antenna or transmitter

Mexico

MEC SCT RCPUSCF02-609

SingaporeApproved by IDA for Use in Singapore

DA102617

Korea

R-LARN-03-0166

124 Appendix

Brazil

Este equipamento opera em carter secundario, isto no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no causar interferncia a sistema operando em carter primrio.

Radio Approvals

To determine whether you are allowed to use your wireless network device in a specific country, please check to see if the radio type number that is printed on the identification label of your device is listed on the radio approval list posted on the general Dell support site at support.dell.com.

Contacting Dell To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

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Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Anguilla General Support toll-free: 800-335-0031

Antigua and Barbuda General Support 1-800-805-5924

Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Website: www.dell.com.ar

E-mail: us_latin_services@dell.com

E-mail for desktop and portable computers: la-techsupport@dell.com

E-mail for servers and EMC: la_enterprise@dell.com

Customer Care toll-free: 0-800-444-0730

Tech Support toll-free: 0-800-444-0733

Tech Support Services toll-free: 0-800-444-0724

Sales 0-810-444-3355

Aruba General Support toll-free: 800-1578

126 Appendix

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

E-mail (Australia): au_tech_support@dell.com

E-mail (New Zealand): nz_tech_support@dell.com

Home and Small Business 1-300-655-533

Government and Business toll-free: 1-800-633-559

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

Customer Care toll-free: 1-800-819-339

Technical Support (portables and desktops)

toll-free: 1-300-655-533

Technical Support (servers and workstations)

toll-free: 1-800-733-314

Corporate Sales toll-free: 1-800-808-385

Transaction Sales toll-free: 1-800-808-312

Fax toll-free: 1-800-818-341

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

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Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Website: support.euro.dell.com

E-mail: tech_support_central_europe @dell.com

Home/Small Business Sales 0820 240 530 00

Home/Small Business Fax 0820 240 530 49

Home/Small Business Customer Care

0820 240 530 14

Preferred Accounts/Corporate Customer Care

0820 240 530 16

Home/Small Business Technical Support

0820 240 530 14

Preferred Accounts/Corporate Technical Support

0660 8779

Switchboard 0820 240 530 00

Bahamas General Support toll-free: 1-866-278-6818

Barbados General Support 1-800-534-3066

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com

E-mail for French Speaking Customers: support.euro.dell.com/be/fr/em aildell/

Technical Support 02 481 92 88

Technical Support Fax 02 481 92 95

Customer Care 02 713 15 .65

Corporate Sales 02 481 91 00

Fax 02 481 92 99

Switchboard 02 481 91 00

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

128 Appendix

Bermuda General Support 1-800-342-0671

Bolivia General Support toll-free: 800-10-0238

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

Website: www.dell.com/br

Customer Support, Technical Support

0800 90 3355

Technical Support Fax 51 481 5470

Customer Care Fax 51 481 5480

Sales 0800 90 3390

British Virgin Islands General Support toll-free: 1-866-278-6820

Brunei

Country Code: 673

Customer Technical Support (Penang, Malaysia)

604 633 4966

Customer Service (Penang, Malaysia)

604 633 4949

Transaction Sales (Penang, Malaysia)

604 633 4955

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

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Canada (North York, Ontario)

International Access Code: 011

Online Order Status: www.dell.ca/ostatus

AutoTech (automated technical support)

toll-free: 1-800-247-9362

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

Technical Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

Sales (med./large bus., government)

toll-free: 1-800-387-5755

Spare Parts Sales & Extended Service Sales

1 866 440 3355

Cayman Islands General Support 1-800-805-7541

Chile (Santiago)

Country Code: 56

City Code: 2

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

Technical Support E-mail: cn_support@dell.com

Customer Care E-mail: customer_cn@dell.com

Technical Support Fax 818 1350

Technical Support (Dimension and Inspiron)

toll-free: 800 858 2969

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 800 858 0950

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

130 Appendix

China (Xiamen)

Country Code: 86

City Code: 592

Technical Support website: support.dell.com.cn

Technical Support E-mail: cn_support@dell.com

Customer Care E-mail: customer_cn@dell.com

Technical Support Fax 818 1350

Technical Support (Dimension and Inspiron)

toll-free: 800 858 2969

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 800 858 0950

Technical Support (servers and storage)

toll-free: 800 858 0960

Technical Support (projectors, PDAs, printers, switches, routers, and so on)

toll-free: 800 858 2920

Customer Care toll-free: 800 858 2060

Customer Care Fax 592 818 1308

Home and Small Business toll-free: 800 858 2222

Preferred Accounts Division toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 131

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China (Xiamen)

Country Code: 86

City Code: 592

Large Corporate Accounts East toll-free: 800 858 2020

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

Colombia General Support 980-9-15-3978

Costa Rica General Support 0800-012-0435

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support 22537 2727

Customer Care 22537 2707

Fax 22537 2714

Tech Fax 22537 2728

Switchboard 22537 2711

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

132 Appendix

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Website: support.euro.dell.com

E-mail: http://support.euro.dell.com/dk /da/emaildell/

Technical Support 7023 0182

Customer Care (Relational) 7023 0184

Home/Small Business Customer Care

3287 5505

Switchboard (Relational) 3287 1200

Switchboard Fax (Relational) 3287 1201

Switchboard (Home/Small Business)

3287 5000

Switchboard Fax (Home/Small Business)

3287 5001

Dominica General Support toll-free: 1-866-278-6821

Dominican Republic General Support 1-800-148-0530

Ecuador General Support toll-free: 999-119

El Salvador General Support 01-899-753-0777

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Website: support.euro.dell.com

E-mail: http://support.euro.dell.com/fi/ fi/emaildell/

Technical Support 09 253 313 60

Customer Care 09 253 313 38

Fax 09 253 313 99

Switchboard 09 253 313 00

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 133

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France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/ema ildell/

Home and Small Business

Technical Support 0825 387 270

Customer Care 0825 823 833

Switchboard 0825 004 700

Switchboard (calls from outside of France)

04 99 75 40 00

Sales 0825 004 700

Fax 0825 004 701

Fax (calls from outside of France)

04 99 75 40 01

Corporate

Technical Support 0825 004 719

Customer Care 0825 338 339

Switchboard 01 55 94 71 00

Sales 01 55 94 71 00

Fax 01 55 94 71 01

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

134 Appendix

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Website: support.euro.dell.com

E-mail: tech_support_central_europe @dell.com

Technical Support 06103 766-7200

Home/Small Business Customer Care

0180-5-224400

Global Segment Customer Care 06103 766-9570

Preferred Accounts Customer Care

06103 766-9420

Large Accounts Customer Care 06103 766-9560

Public Accounts Customer Care 06103 766-9555

Switchboard 06103 766-7000

Greece

International Access Code: 00

Country Code: 30

Website: support.euro.dell.com

E-mail: support.euro.dell.com/gr/en/em aildell/

Technical Support 00800-44 14 95 18

Gold Service Technical Support

00800-44 14 00 83

Switchboard 2108129810

Gold Service Switchboard 2108129811

Sales 2108129800

Fax 2108129812

Grenada General Support toll-free: 1-866-540-3355

Guatemala General Support 1-800-999-0136

Guyana General Support toll-free: 1-877-270-4609

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 135

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Hong Kong

International Access Code: 001

Country Code: 852

Website: support.ap.dell.com

Technical Support E-mail: apsupport@dell.com

Technical Support (Dimension and Inspiron)

2969 3188

Technical Support (OptiPlex, Latitude, and Dell Precision)

2969 3191

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

2969 3196

Customer Care 3416 0910

Large Corporate Accounts 3416 0907

Global Customer Programs 3416 0908

Medium Business Division 3416 0912

Home and Small Business Division

2969 3105

India Technical Support 1600 33 8045

Sales (Large Corporate Accounts)

1600 33 8044

Sales (Home and Small Business )

1600 33 8046

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

136 Appendix

Ireland (Cherrywood)

International Access Code: 16

Country Code: 353

City Code: 1

Website: support.euro.dell.com

E-mail: dell_direct_support@dell.com

Technical Support 1850 543 543

U.K. Technical Support (dial within U.K. only)

0870 908 0800

Home User Customer Care 01 204 4014

Small Business Customer Care 01 204 4014

U.K. Customer Care (dial within U.K. only)

0870 906 0010

Corporate Customer Care 1850 200 982

Corporate Customer Care (dial within U.K. only)

0870 907 4499

Ireland Sales 01 204 4444

U.K. Sales (dial within U.K. only)

0870 907 4000

Fax/Sales Fax 01 204 0103

Switchboard 01 204 4444

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 137

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Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Website: support.euro.dell.com

E-mail: support.euro.dell.com/it/it/ emaildell/

Home and Small Business

Technical Support 02 577 826 90

Customer Care 02 696 821 14

Fax 02 696 821 13

Switchboard 02 696 821 12

Corporate

Technical Support 02 577 826 90

Customer Care 02 577 825 55

Fax 02 575 035 30

Switchboard 02 577 821

Jamaica General Support (dial from within Jamaica only)

1-800-682-3639

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Website: support.jp.dell.com

Technical Support (servers) toll-free: 0120-198-498

Technical Support outside of Japan (servers)

81-44-556-4162

Technical Support (Dimension and Inspiron)

toll-free: 0120-198-226

Technical Support outside of Japan (Dimension and Inspiron)

81-44-520-1435

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

138 Appendix

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free:0120-198-433

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)

81-44-556-3894

Technical Support (PDAs, projectors, printers, routers)

toll-free: 0120-981-690

Technical Support outside of Japan (PDAs, projectors, printers, routers)

81-44-556-3468

Faxbox Service 044-556-3490

24-Hour Automated Order Service

044-556-3801

Customer Care 044-556-4240

Business Sales Division (up to 400 employees)

044-556-1465

Preferred Accounts Division Sales (over 400 employees)

044-556-3433

Large Corporate Accounts Sales (over 3500 employees)

044-556-3430

Public Sales (government agencies, educational institutions, and medical institutions)

044-556-1469

Global Segment Japan 044-556-3469

Individual User 044-556-1760

Switchboard 044-556-4300

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 139

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Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Technical Support toll-free: 080-200-3800

Sales toll-free: 080-200-3600

Customer Service (Penang, Malaysia)

604 633 4949

Fax 2194-6202

Switchboard 2194-6000

Technical Support (Electronics and Accessories)

toll-free: 080-200-3801

Latin America Customer Technical Support (Austin, Texas, U.S.A.)

512 728-4093

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.) 512 728-4397

SalesFax (Austin, Texas, U.S.A.) 512 728-4600

or 512 728-3772

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

140 Appendix

Luxembourg

International Access Code: 00

Country Code: 352

Website: support.euro.dell.com

E-mail: tech_be@dell.com

Technical Support (Brussels, Belgium)

3420808075

Home/Small Business Sales (Brussels, Belgium)

toll-free: 080016884

Corporate Sales (Brussels, Belgium)

02 481 91 00

Customer Care (Brussels, Belgium)

02 481 91 19

Fax (Brussels, Belgium) 02 481 92 99

Switchboard (Brussels, Belgium) 02 481 91 00

Macao

Country Code: 853

Technical Support toll-free: 0800 105

Customer Service (Xiamen, China)

34 160 910

Transaction Sales (Xiamen, China)

29 693 115

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 141

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Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Website: support.ap.dell.com toll-free: 1 800 88 0193

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free: 1 800 88 1306

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 88 1386

Customer Service (Penang, Malaysia)

04 633 4949

Transaction Sales toll-free: 1 800 888 202

Corporate Sales toll-free: 1 800 888 213

Mexico

International Access Code: 00

Country Code: 52

Customer Technical Support 001-877-384-8979

or 001-877-269-3383

Sales 50-81-8800

or 01-800-888-3355

Customer Service 001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 01-800-888-3355

Montserrat General Support toll-free: 1-866-278-6822

Netherlands Antilles General Support 001-800-882-1519

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

142 Appendix

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Website: support.euro.dell.com

Technical Support 020 674 45 00

Technical Support Fax 020 674 47 66

Home/Small Business Customer Care

020 674 42 00

Relational Customer Care 020 674 4325

Home/Small Business Sales 020 674 55 00

Relational Sales 020 674 50 00

Home/Small Business Sales Fax 020 674 47 75

Relational Sales Fax 020 674 47 50

Switchboard 020 674 50 00

Switchboard Fax 020 674 47 50

New Zealand

International Access Code: 00

Country Code: 64

E-mail (New Zealand): nz_tech_support@dell.com

E-mail (Australia): au_tech_support@dell.com

Technical Support (for desktop and portable computers)

toll-free: 0800 446 255

Technical Support (for servers and workstations)

toll-free: 0800 443 563

Home and Small Business 0800 446 255

Government and Business 0800 444 617

Sales 0800 441 567

Fax 0800 441 566

Nicaragua General Support 001-800-220-1006

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 143

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Norway (Lysaker)

International Access Code: 00

Country Code: 47

Website: support.euro.dell.com

E-mail: http://support.euro.dell.com/no /no/emaildell/

Technical Support 671 16882

Relational Customer Care 671 17575

Home/Small Business Customer Care

23162298

Switchboard 671 16800

Fax Switchboard 671 16865

Panama General Support 001-800-507-0962

Peru General Support 0800-50-669

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Website: support.euro.dell.com

E-mail: pl_support_tech@dell.com

Customer Service Phone 57 95 700

Customer Care 57 95 999

Sales 57 95 999

Customer Service Fax 57 95 806

Reception Desk Fax 57 95 998

Switchboard 57 95 999

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

144 Appendix

Portugal

International Access Code: 00

Country Code: 351

Website: support.euro.dell.com

E-mail: support.euro.dell.com/pt/en/e maildell/

Technical Support 707200149

Customer Care 800 300 413

Sales 800 300 410 or 800 300 411 or 800 300 412 or

21 422 07 10

Fax 21 424 01 12

Puerto Rico General Support 1-800-805-7545

St. Kitts and Nevis General Support toll-free: 1-877-441-4731

St. Lucia General Support 1-800-882-1521

St. Vincent and the Grenadines

General Support toll-free: 1-877-270-4609

Singapore (Singapore)

International Access Code: 005

Country Code: 65

Website: support.ap.dell.com

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1800 394 7430

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 394 7488

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 394 7478

Customer Service (Penang, Malaysia)

604 633 4949

Transaction Sales toll-free: 1 800 394 7412

Corporate Sales toll-free: 1 800 394 7419

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 145

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Slovakia (Prague)

International Access Code: 00

Country Code: 421

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support 02 5441 5727

Customer Care 420 22537 2707

Fax 02 5441 8328

Tech Fax 02 5441 8328

Switchboard (Sales) 02 5441 7585

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Website: support.euro.dell.com

E-mail: dell_za_support@dell.com

Gold Queue 011 709 7713

Technical Support 011 709 7710

Customer Care 011 709 7707

Sales 011 709 7700

Fax 011 706 0495

Switchboard 011 709 7700

Southeast Asian and Pacific Countries

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

604 633 4810

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

146 Appendix

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/ emaildell/

Home and Small Business

Technical Support 902 100 130

Customer Care 902 118 540

Sales 902 118 541

Switchboard 902 118 541

Fax 902 118 539

Corporate

Technical Support 902 100 130

Customer Care 902 115 236

Switchboard 91 722 92 00

Fax 91 722 95 83

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Website: support.euro.dell.com

E-mail: http://support.euro.dell.com/se/ sv/emaildell/

Technical Support 08 590 05 199

Relational Customer Care 08 590 05 642

Home/Small Business Customer Care

08 587 70 527

Employee Purchase Program (EPP) Support

20 140 14 44

Technical Support Fax 08 590 05 594

Sales 08 590 05 185

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 147

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Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Website: support.euro.dell.com

E-mail: Tech_support_central_Europe @dell.com

E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/e maildell/

Technical Support (Home and Small Business)

0844 811 411

Technical Support (Corporate) 0844 822 844

Customer Care (Home and Small Business)

0848 802 202

Customer Care (Corporate) 0848 821 721

Fax 022 799 01 90

Switchboard 022 799 01 01

Taiwan

International Access Code: 002

Country Code: 886

Website: support.ap.dell.com

E-mail: ap_support@dell.com

Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories)

toll-free: 00801 86 1011

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 00801 60 1256

Transaction Sales toll-free: 00801 65 1228

Corporate Sales toll-free: 00801 651 227

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

148 Appendix

Thailand

International Access Code: 001

Country Code: 66

Website: support.ap.dell.com

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 0060 07

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 0600 09

Customer Service (Penang, Malaysia)

604 633 4949

Corporate Sales toll-free: 1800 006 009

Transaction Sales toll-free: 1800 006 006

Trinidad/Tobago General Support 1-800-805-8035

Turks and Caicos Islands

General Support toll-free: 1-866-540-3355

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 149

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U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Website: support.euro.dell.com

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

E-mail: dell_direct_support@dell.com

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

0870 908 0500

Technical Support (direct and general)

0870 908 0800

Global Accounts Customer Care

01344 373 186

Home and Small Business Customer Care

0870 906 0010

Corporate Customer Care 01344 373 185

Preferred Accounts (5005000 employees) Customer Care

0870 906 0010

Central Government Customer Care

01344 373 193

Local Government & Education Customer Care

01344 373 199

Health Customer Care 01344 373 194

Home and Small Business Sales 0870 907 4000

Corporate/Public Sector Sales 01344 860 456

Home and Small Business Fax 0870 907 4006

Uruguay General Support toll-free: 000-413-598-2521

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

150 Appendix

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status Service

toll-free: 1-800-433-9014

AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Consumer (Home and Home Office)

Technical Support toll-free: 1-800-624-9896

Customer Service toll-free: 1-800-624-9897

DellNet Service and Support toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com

Financial Services (lease/loans) toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

Business

Customer Service and Technical Support

toll-free: 1-800-822-8965

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Printers and Projectors Technical Support

toll-free: 1-877-459-7298

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Appendix 151

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Public (government, education, and healthcare)

Customer Service and Technical Support

toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

Dell Sales toll-free: 1-800-289-3355

or

toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales toll-free: 1-800-671-3355

Spare Parts Sales toll-free: 1-800-357-3355

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

Fax toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands General Support 1-877-673-3355

Venezuela General Support 8001-3605

Country (City)

International Access

Code Country Code

City Code

Department Name or Service

Area, Website and

E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

152 Appendix

Limited Warranties

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel Pentium and Celeron warranty for the U.S. and Canada.

Limited Warranty for Dell-Branded Hardware Products

(U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in yourour end-user customer'sDell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

Non-Dell-branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD- PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:

Portable computer batteries carry a 1-year limited warranty.

Projector lamps carry a 90-day limited warranty.

Memory carries a lifetime limited warranty.

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected.

"PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty.

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for the Dell computer on which such parts are installed.

154 Appendix

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an Employee

Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare

Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service 1-800-234-1490

Dell-Branded Memory 1-888-363-5150

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If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary, or

personal information and removable media such as floppy disks, CDs, or PC Cards. We are not

responsible for any of your confidential, proprietary, or personal information; lost or corrupted

data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any

other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

156 Appendix

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that youthe end-user customerpurchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories: Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.

Exclusions from the foregoing return policy:

New PowerEdge, PowerConnect, and PowerVault products (excluding PowerVault 160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.

Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).

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Non-defective third party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, non-preinstalled third party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.

Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault 160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses, or any non-Dell customized hardware and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts All reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be returned within 30 days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice.

How to Return To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary, or

personal information and removable media such as floppy disks, CDs, or PC Cards. We are not

responsible for any of your confidential, proprietary, or personal information; lost or corrupted

data; or damaged or lost removable media.

Limited Warranty Terms for Dell-Branded Hardware Products

(Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in yourour end-user customer'sDell-branded hardware products, including Dell-branded peripheral products.

158 Appendix

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software

Non-Dell branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

Individual Home Consumers; Home Office and Small

Business Customers:

Canada Only

Technical Support and Customer Service 1-800-847-4096

Medium, Large, and Global Commercial Customers; Government,

Education, and Healthcare Customers; and Value-Added

Resellers (VARs):

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463

Government or Education Customers, or Individual Home

Consumers who purchased through an Employee

Purchase Program:

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463 (Extension 8221 for Individual Consumers)

Dell-Branded Memory 1-888-363-5150

160 Appendix

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary or

personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not

responsible for any of your confidential, proprietary or personal information; lost or corrupted

data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any

other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

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May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dells website:

For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals [Canada Only]").

162 Appendix

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Return Policy

If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.

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1-Year End-User Manufacturer Guarantee (Latin America and

the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dells option, be repaired or replaced at Dells expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dells repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end users sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.

164 Appendix

Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul RS - Brasil

Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile

Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia

Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F.

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166 Appendix

Glossary 802 .11 (W I-F I ) A wireless technology standard for mid-range networking devices that allows for enabled devices to automatically recognize each other.

BLUETOOTH WIRELESS TECHNOLOGY A wireless technology standard for

short-range (10 m [30 ft]) networking devices that allows for enabled devices to automatically recognize each other.

COMPACTFLASH CARD A removable card that is used to expand the capabilities of a device. Common types of CompactFlash cards include memory and wireless cards.

CRADLE A device that allows your handheld device to synchronize with a computer, recharge its battery, and run on AC power.

DHCP dynamic host configuration protocol A communication protocol that allows network administrators to manage and automate the assignment of Internet Protocol addresses to computers in a network.

IMAP Internet message access protocol A standard client/server protocol that allows you to access your e-mail from a server. Using IMAP, you can store and browse your e-mail on the server.

INFRARED SENSOR A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.

ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, username, and access phone numbers for a fee.

LAN local area network A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance via telephone lines and radio waves to form a wide area network (WAN).

PIM personal information manager A program that stores and organizes your personal information, such as Calendar, Contacts, Messaging, and Tasks.

POP3 post office protocol 3 A standard client/server protocol that allows you to access your e-mail from a server. Using POP3, you must download your e-mail to your local system to view and browse your messages.

RAM random-access memory The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you perform a reset.

RAS remote access server A type of server that allows users to access a network from a remote location.

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ROM read-only memory Memory that stores data and programs that cannot be deleted or written to by the device. ROM, unlike RAM, retains its contents after you perform a reset. Some programs essential to the operation of your device reside in ROM.

SDRAM synchronous dynamic random-access memory A type of DRAM that is synchronized with the optimal clock speed of the microprocessor.

SECURE D IG ITAL MEMORY CARD A type of removable memory commonly used in digital cameras, handheld devices, cell phones, and other devices. Secure Digital memory cards are approximately the size of a postage stamp.

SER IAL CONNECTOR An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer.

SMS short message service A service that is capable of sending short messages to wireless devices.

SMTP simple mail transfer protocol A type of protocol used for sending and receiving e-mail. SMTP is typically coupled with POP3 or IMAP.

SYNC CABLE A cable through which you can connect a handheld device to a computer to transfer or synchronize files.

SYNCHRONIZAT ION An automated process that replaces the files in one location with the most updated files from another location. For example, you can synchronize the files on your computer with the files on your handheld device.

TCP/IP transmission control protocol/Internet protocol The basic communication language of the Internet. TCP/IP can also be used as a communication protocol in an intranet or extranet.

USB universal serial bus A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly into a 4-pin socket on your computer or into a multiport hub that plugs into your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisy-chained together.

VPN virtual private network A set of communication protocols that allows remote users to securely access a network.

WAP wireless application protocol A standardization for the way that wireless devices access the Internet.

168 Glossary

Index

A

ActiveSync

about, 55

installing, 56

appointments

scheduling, 58

audio

Media player, 83

notifications, 69

AvantGo

about, 87

B

battery

charging, 22

main, 20

using and installing, 20

block recognizer, 45

Bluetooth

settings, 54

buttons

about, 35

Calendar, 18

Contacts, 18

Home, 18

locations, 17

navigator, 18

power, 18

program buttons, 38

record, 18

reset, 19

C

Calendar

about, 57

appointments, 58

meeting requests, 59

command bar, 40

communicating

with other devices, 91

CompactFlash

about, 29

installing, 30

slot, 17

Index 169

computer

connecting to, 23, 28

Contacts

about, 60

creating, 60

finding, 61

cradle

connecting to a computer, 23

D

data

backing up, 42

disconnecting

dial-up connection, 97

from a cable or cradle, 97

from a network, 97

infrared sensor, 97

drawing

creating, 50

E

editing

written text, 47

e-mail

composing messages, 67

connecting to a server, 64, 97

message list, 65

Messaging, 64

organizing, 68

synchronizing, 64

ethernet connection, 95

Excel

about, 79

tips, 81

expansion slots

CompactFlash, 29

locations, 17

F

File Download Security Warning, 75

files

backing up, 42

File Explorer, 73

finding, 73

finding and organizing, 41

synchronizing, 55

finding information, 15

contacting Dell, 125

H

help

ActiveSync Help, 98

contacting Dell, 125

finding, 98

Pocket PC Help, 15

I

icons

program, 39

status, 36

170 Index

infrared

using, 91

input panel, 43

Internet

connecting to, 91

Internet Explorer

about, 85

browsing the web, 88

favorite links, 87

mobile favorites, 85-86

K

keyboard

soft, 44

L

letter recognizer, 45

M

Media Player

about, 83

meeting requests

creating, 59

memory

conserving, 86

Messaging

about, 64

microphone

recording a message, 51

modem connection, 94

MSN Messenger

about, 81

setting up, 82

working with contacts, 82

My Text

inserting, 52

N

navigation bar, 40

network

connecting to, 91

Notes

creating, 63

notifications

about, 69

P

Pocket Outlook

about, 57

Pocket PC

getting started, 35

pop-up menus, 41

print-style text

converting written text to, 45

Index 171

programs

accessing, 38

ActiveSync, 55

adding and removing, 71

adding programs using ActiveSync, 71

AvantGo, 87

Calendar, 57

Contacts, 60

downloading, 72

Media Player, 83

Messaging, 64

MSN Messenger, 81

Notes, 63

Pocket Excel, 79

Pocket Internet Explorer, 85

Pocket Outlook, 57

Pocket Word, 77

removing, 75

Start menu, 73

Switcher Bar, 38

Tasks, 61

projector, 28

R

recording

voice messages, 51

reminders. See notifications

reset

button, 19

performing, 32

resources

finding, 15

S

safety instructions, 11

Secure Digital card slot

installing cards, 31

location, 17

Service Tag, 15, 22

settings

adjusting, 53

Connections tab, 54

Personal tab, 53

System tab, 53

software. See programs

specifications, 99

stylus

using, 35

writing methods, 43

Switcher Bar, 38

sync cable

connecting to a computer, 27

synchronizing

with your computer, 23

172 Index

T

Tasks

about, 61

creating, 61

text

converting written text to print-style text, 45

editing, 46-47

input panel, 43

typing, 44

written, 45-46

Today screen, 35

transcriber, 45

V

video

Media Player, 83

VPN connection, 96

W

warranty, 109, 153

Word

about, 77

writing

block recognizer, 45

converting written text to print-style text, 45

Manualsnet FAQs

If you want to find out how the Axim Dell works, you can view and download the Dell Axim X50 Media Player Owner's Manual on the Manualsnet website.

Yes, we have the Owner's Manual for Dell Axim as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Owner's Manual should include all the details that are needed to use a Dell Axim. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

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To be able to print Dell Axim X50 Media Player Owner's Manual, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell Axim X50 Media Player Owner's Manual as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.