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Dell Data Protection Central 1.0.1 Data Protection Administration Guide PDF

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Summary of Content for Dell Data Protection Central 1.0.1 Data Protection Administration Guide PDF

Dell EMC Data Protection Central Version 1.0.1

Administration Guide 302-004-504

REV 04

Copyright 2017-2019 Dell Inc. or its subsidiaries. All rights reserved.

Published January 2019

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS-IS. DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND

WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED

IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.

Published in the USA.

Dell EMC Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.DellEMC.com

2 Data Protection Central 1.0.1 Administration Guide

Preface 7

Data Protection Central Overview 11 Product overview........................................................................................ 12 Environment and system requirements ...................................................... 12 Monitoring systems ....................................................................................13 Managing Avamar systems .........................................................................13 Search and recover capabilities...................................................................14 Report capabilities...................................................................................... 14 Backing up Data Protection Central............................................................ 15 Restoring a backup of Data Protection Central........................................... 15

User Interface 17 Header........................................................................................................ 18 View version information............................................................................. 18 User menu...................................................................................................18

Change password...........................................................................19 Log out of Data Protection Central................................................ 19

Left menu...................................................................................................20 Pages.......................................................................................................... 21 Master and Detail panes..............................................................................21 Choose another Dashboard menu...............................................................22 Filtering...................................................................................................... 22 Sort information that is displayed in tables................................................. 23 Dialog boxes............................................................................................... 24 Notification bar...........................................................................................24 Overflow button......................................................................................... 24

Dashboards 25 Dashboards overview................................................................................. 26 Drill down pages......................................................................................... 26 Widgets and key performance indicators....................................................26 Change the reporting period for a widget................................................... 28 Refresh the dashboard............................................................................... 28 Filter systems for a dashboard widget........................................................ 29 Add a dashboard.........................................................................................29 Editing a dashboard.................................................................................... 29

Rename a dashboard..................................................................... 30 Set a dashboard to be the default dashboard................................ 30 Reset widgets to a selected dashboard template...........................30

Delete a dashboard..................................................................................... 31 Toggle between full screen and normal screen............................................31

Health 33 Health overview..........................................................................................34 Health > Systems page...............................................................................34

Avamar system health information.................................................34

Chapter 1

Chapter 2

Chapter 3

Chapter 4

CONTENTS

Data Protection Central 1.0.1 Administration Guide 3

Data Domain system health information........................................ 36 NetWorker system health information........................................... 37 Data Protection Search and Data Protection Advisor system health information.................................................................................... 38

Health > Alerts page................................................................................... 38 Avamar health alerts information................................................... 38 Data Domain health alerts information...........................................39 Data Protection Central alerts information.................................... 40 NetWorker health alerts information............................................. 40

Health > Capacity page............................................................................... 41 Avamar health capacity information............................................... 41 Data Domain health capacity information...................................... 42

Launching native system management applications....................................43 Launch Avamar Administrator........................................................43 Launch NetWorker Management Console......................................44 Launch Data Domain System Manager.......................................... 45

Activities 47 Activities overview..................................................................................... 48 Activities > Systems page...........................................................................48

Avamar activities systems information...........................................48 Rerun an Avamar activity...............................................................50 NetWorker activities systems information.....................................50 View the list of clients that are associated with an activity............52 Activities > Clients page................................................................ 52 Launching native system management applications.......................54

Activities > Audit page................................................................................55 Activities audit information............................................................56

System Management 57 System Management overview...................................................................58 Avamar system management......................................................................58

Add an Avamar system.................................................................. 58 Edit an Avamar system.................................................................. 59 Reactivate messaging for an Avamar system.................................59 Policies.......................................................................................... 59 Managing policies for Avamar systems.......................................... 60 View clients for Avamar systems................................................... 69 Delete an Avamar system.............................................................. 70

Data Domain system management..............................................................70 Add a Data Domain System............................................................70 Edit a Data Domain system.............................................................71 Delete a Data Domain system......................................................... 71

Data Protection Advisor system management.............................................71 Add a Data Protection Advisor system...........................................72 Edit a Data Protection Advisor system...........................................72 Launch Data Protection Advisor.................................................... 73 Delete a Data Protection Advisor system.......................................73

Data Protection Search system management............................................. 73 Add a Data Protection Search system........................................... 73 Edit a Data Protection Search system........................................... 74 Launch Data Protection Search..................................................... 75 Delete a Data Protection Search system....................................... 75

NetWorker system management................................................................ 75

Chapter 5

Chapter 6

CONTENTS

4 Data Protection Central 1.0.1 Administration Guide

Add a NetWorker system...............................................................75 Perform manual activation of NetWorker system reporting........... 76 Edit a NetWorker system...............................................................78 Delete a NetWorker system........................................................... 78

Launching native system management applications....................................79 Launch Avamar Administrator........................................................79 Launch NetWorker Management Console......................................79 Launch Data Domain System Manager.......................................... 80

Group Management....................................................................................80 Add a group................................................................................... 80 Edit a group....................................................................................81 Delete a group................................................................................81

Reports 83 Reports overview....................................................................................... 84 Run a report............................................................................................... 84 View the last report.................................................................................... 85 Backup Report Card................................................................................... 85 Backup Client Summary............................................................................. 85 Strike Summary..........................................................................................86 Backup Data Backed Up Daily.....................................................................87 Backup Number of Jobs Backed Up Daily................................................... 87 Data Domain Utilization.............................................................................. 87 Data Domain Tier Utilization....................................................................... 87 Data Domain Daily Compression Statistics................................................. 88 Data Domain Filesystem Utilization ............................................................88 Data Domain DeDuplication Ratio............................................................... 88 Data Domain Active Streams...................................................................... 88

Troubleshooting 89 Directory structure and log information......................................................90 Systems fail to activate.............................................................................. 90 Lockbox...................................................................................................... 91

Lockbox password requirements.................................................... 91 Reset the lockbox.......................................................................... 91 Remove the lockbox.......................................................................91 Create the lockbox........................................................................ 92

Unlock a Data Protection Central user account.......................................... 92 Number of activities listed in Data Protection Central does not match Avamar Administrator ................................................................................92 Resolve error notifications..........................................................................93

95

Chapter 7

Chapter 8

Glossary

CONTENTS

Data Protection Central 1.0.1 Administration Guide 5

CONTENTS

6 Data Protection Central 1.0.1 Administration Guide

Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

Note

This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website at https:// support.emc.com.

Purpose This document includes information about how to administer Data Protection Central.

Audience This document is intended for Data Protection Central administrators.

Revision history The following table presents the revision history of this document.

Table 1 Revision history

Revision Date Description

04 January 10, 2019 Updated the "System Management" chapter to add information about adding systems that use non- standard ports.

03 September 12, 2018 Added the section "Data Protection Search and Data Protection Advisor system health information" to the "Health" chapter.

02 February 14, 2018 The following changes are included in this revision:

l Updated "Environment and system requirements" to add support for Data Domain 6.0.

l Update "Launch Avamar Administrator" and "Launch NetWorker Management Console" to add information about downloading and executing .jnlp files.

l Updated "Add a group" and "Edit a group" to add instructions about selecting multiple systems.

l Added "Systems fail to activate" to the Troubleshooting chapter.

01 February 2, 2018 Initial release of the Data Protection Central 1.0.1 Administration Guide.

Preface 7

Related Documentation For information about Data Protection Central compatibility, refer to the Data Protection Central Release Notes.

The Data Protection Central documentation set includes the following publications:

l Data Protection Central Getting Started Guide

l Data Protection Central Security Configuration Guide

l Data Protection Central Release Notes

l Data Protection Central Administration Guide

The documentation for the following products includes more information:

l Avamar

l Data Domain

l Data Protection Advisor

l Data Protection Search

l NetWorker

Special notice conventions that are used in this document The following conventions are used for special notices:

NOTICE

Identifies content that warns of potential business or data loss.

Note

Contains information that is incidental, but not essential, to the topic.

Typographical conventions The following type style conventions are used in this document:

Table 2 Style conventions

Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.

Italic Used for full titles of publications that are referenced in text.

Monospace Used for:

l System code

l System output, such as an error message or script

l Pathnames, file names, file name extensions, prompts, and syntax

l Commands and options

Monospace italic Used for variables.

Monospace bold Used for user input.

[ ] Square brackets enclose optional values.

Preface

8 Data Protection Central 1.0.1 Administration Guide

Table 2 Style conventions (continued)

| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.

{ } Braces enclose content that the user must specify, such as x, y, or z.

... Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to find product documentation

l https://support.emc.com

l https://community.emc.com

Where to get support The Support website at https://support.emc.com provides access to licensing information, product documentation, advisories, and downloads, as well as how-to and troubleshooting information. This information may enable you to resolve a product issue before you contact Support.

To access a product specific Support page:

1. Go to https://support.emc.com/products.

2. In the Find a Product by Name box, type a product name, and then select the product from the list that appears.

3. Click .

4. (Optional) To add the product to My Saved Products, in the product specific page, click Add to My Saved Products.

Knowledgebase The Knowledgebase contains applicable solutions that you can search for by solution number, for example, 123456, or by keyword.

To search the Knowledgebase:

1. Go to https://support.emc.com.

2. Click Advanced Search. The screen refreshes and filter options appear.

3. In the Search Support or Find Service Request by Number box, type a solution number or keywords.

4. (Optional) To limit the search to specific products, type a product name in the Scope by product box, and then select the product from the list that appears.

5. In the Scope by resource list box, select Knowledgebase. The Knowledgebase Advanced Search panel appears.

6. (Optional) Specify other filters or advanced options.

7. Click .

Live chat To participate in a live interactive chat with a support agent:

1. Go to https://support.emc.com.

2. Click Chat with Support.

Preface

9

Service requests To obtain in-depth help from Support, submit a service request. To submit a service request:

1. Go to https://support.emc.com.

2. Click Create a Service Request.

Note

To create a service request, you must have a valid support agreement. Contact a sales representative for details about obtaining a valid support agreement or with questions about an account.

To review an open service request:

1. Go to https://support.emc.com.

2. Click Manage service requests.

Online communities Go to the Community Network at https://community.emc.com for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all products.

How to provide feedback Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to DPAD.Doc.Feedback@emc.com.

Preface

10 Data Protection Central 1.0.1 Administration Guide

CHAPTER 1

Data Protection Central Overview

Learn about Data Protection Central.

Topics include:

l Product overview................................................................................................12 l Environment and system requirements .............................................................. 12 l Monitoring systems ........................................................................................... 13 l Managing Avamar systems ................................................................................ 13 l Search and recover capabilities.......................................................................... 14 l Report capabilities.............................................................................................. 14 l Backing up Data Protection Central....................................................................15 l Restoring a backup of Data Protection Central...................................................15

Data Protection Central Overview 11

Product overview Data Protection Central provides a solution for data protection administrators who are challenged by having to manage independent and disconnected applications that are used to configure and manage one or more data protection and storage devices.

Working with multiple applications in this manner causes daily operational monitoring and management to be a complex, time consuming effort. Data Protection Central enables administrators to efficiently and effectively monitor and manage the software products within the Data Protection Suite family from a single user interface, simplifying the entire data protection experience.

Data Protection Central includes the following features:

l Ability to launch the following software from a central location:

n NetWorker

n Avamar

n Data Domain

n Data Protection Search

n Data Protection Advisor

l Comprehensive dashboards that include the following system information:

n The following information for NetWorker, Avamar, and Data Domain systems:

Backup and replication activities

Health

Alerts

n Capacity information for Avamar and Data Domain systems.

l Ability to monitor multiple systems capabilities including system health and activities.

l Ability to manage Avamar systems.

l Complex search and recover operations through integration with Data Protection Search.

l Reporting capabilities through integration with Data Protection Advisor.

Environment and system requirements The following list includes information about environment and system requirements:

l To deploy the Data Protection Central OVA, you must use VMware vCenter with VMware ESX 5.5 or later. The Data Protection Central OVA does not deploy directly to the ESXi server.

l The Data Protection Central host must have 2 CPUs, 6 GB of RAM, and 550 GB of disk space available.

l The FQDN, IP, Netmask, Gateway, DNS, and time zone must be configured. The FQDN must resolve to the IP address.

l The environment must use static network settings.

l Data Protection Central requires a minimum browser window size of 1366x768.

l Ensure that the DNS is set up correctly. The correct DNS setup ensures that systems can resolve the Data Protection Central hostname and FQDN name.

Data Protection Central Overview

12 Data Protection Central 1.0.1 Administration Guide

l Data Protection Central is compatible with VMware vSphere Fault Tolerance (FT), VMware vSphere High Availability (HA), and VMware vSphere vMotion.

The following table includes information about the versions of products that are supported with Data Protection Central:

Table 3 Compatibility

Product Supported versions

NetWorker 9.2.1

Avamar 7.4.1-58_HF282217_6 hotfix

7.5

7.5.0-183_HF284113_2 hotfix

7.5.1

Data Domain 6.0

6.1

6.1.1

Data Protection Advisor 6.4

6.5

Data Protection Search 1.1 SP3

Mozilla Firefox Latest version

Google Chrome Latest version

Monitoring systems Data Protection Central includes system monitoring features at the activity, system, and alert level.

The systems monitoring features include:

l ActivitiesDisplays backup and replication (clone) activity information for Avamar and NetWorker systems.

l AlertsDisplays alerts information originating from Avamar, NetWorker, and Data Domain systems.

l CapacityDisplays capacity information at a system level for Avamar and Data Domain systems.

If a Data Domain system is configured in a monitored Avamar system, the Data Domain system is automatically added as a monitored system.

Managing Avamar systems For Avamar systems, Data Protection Central includes policy management and client management capabilities.

Data Protection Central includes the following Policy Management capabilities:

l View, add, edit, and delete policies, retentions, schedules, and datasets.

Data Protection Central Overview

Monitoring systems 13

l Add clients and proxies to policies.

l Perform a backup of a policy.

l Rerun a backup or replication activity.

Data Protection Central includes the capability for you to view existing clients that are associated with an Avamar system.

Search and recover capabilities Data Protection Central integrates with Data Protection Search to provide you with the ability to perform complex search and recover operations.

Data Protection Central launches Data Protection Search in a new browser tab.

After launching Data Protection Search, you can perform the following tasks:

l Perform a targeted full content index (FCI) search.

l Search for files by name, location, size, owner, file type, and date.

l Perform advanced search queries including symbols, wildcards, filters, and operators.

l From the Search Results page:

n View a preview of the content.

n Download content.

n Recover content.

n Review the size of files or directories.

For comprehensive information about Data Protection Search, refer to the Data Protection Search documentation set.

Note

To take full advantage of Data Protection Central capabilities, it is recommended that all systems that are configured in Data Protection Search also be configured in Data Protection Central.

Report capabilities Data Protection Central provides the capability for you to run 11 of the most used Data Protection Advisor reports for Avamar, NetWorker, and Data Domain systems.

Data Protection Central reporting features require you to have Data Protection Advisor in the environment. For more information about Data Protection Advisor, refer to the Data Protection Advisor documentation set.

You can run, and then view these reports directly in the Data Protection Central user interface. You can also specify the reporting period for these reports within the Data Protection Central interface.

Note

To take full advantage of Data Protection Central capabilities, it is recommended that all systems that are configured in Data Protection Advisor also be configured in Data Protection Central.

Data Protection Central Overview

14 Data Protection Central 1.0.1 Administration Guide

Backing up Data Protection Central If Data Protection Central is deployed as virtual machine, a virtual machine backup application can be used to back up the Data Protection Central.

Data Protection Central can also be backed up using a file system based backup application.

When using a file system based backup application, ensure that no Data Protection Central administrator activities occur when performing the backup. Include the following directories in the file system backup:

l /data01

l /usr/local/dpc

l /var/log/dpc

Restoring a backup of Data Protection Central To restore Data Protection Central from a file system backup, perform the following procedure:

1. Deploy the Data Protection Central OVA. The Data Protection Central Getting Started Guide provides information.

2. Stop the Data Protection Central services using the following command:

/usr/local/dpc/bin/dpc stop

3. Restore the Data Protection Central directories to the original locations.

4. To activate the changes, restart Data Protection Central using the following command:

/usr/local/dpc/bin/dpc start

Data Protection Central Overview

Backing up Data Protection Central 15

Data Protection Central Overview

16 Data Protection Central 1.0.1 Administration Guide

CHAPTER 2

User Interface

Learn about the components of the Data Protection Central user interface.

Topics include:

l Header................................................................................................................18 l View version information.................................................................................... 18 l User menu.......................................................................................................... 18 l Left menu.......................................................................................................... 20 l Pages..................................................................................................................21 l Master and Detail panes..................................................................................... 21 l Choose another Dashboard menu.......................................................................22 l Filtering..............................................................................................................22 l Sort information that is displayed in tables.........................................................23 l Dialog boxes.......................................................................................................24 l Notification bar.................................................................................................. 24 l Overflow button.................................................................................................24

User Interface 17

Header The header includes the following components:

l System Filter buttonThis button provides you with the ability to filter the information that appears on a page by one or more systems or groups. The System Filter button appears only on the Health information pages and the Activities > Systems page.

l About buttonThis button provides the ability to view Data Protection Central version information.

l User menuThis menu provides the ability to change the password or log out of Data Protection Central.

Figure 1 Header

View version information Click the following button to see details about the Data Protection Central version:

Figure 2 About button

A dialog box appears and displays Data Protection Central version information.

User menu The User menu provides the capability for you to perform user tasks.

To perform the following user tasks, use the User menu:

l Change a password.

Note

If an external LDAP or AD user is logged in to the Data Protection Central environment, change password is not supported.

l Log out of the user interface.

User Interface

18 Data Protection Central 1.0.1 Administration Guide

Figure 3 User menu

Change password Data Protection Central provides the capability for you to change a user password.

The password must meet the following requirements:

l A minimum length of 9 characters.

l At least one lowercase character.

l At least one uppercase character.

l At least one number.

l At least one of the following special characters: ! @ # $ % ^ & * ( ) - _

Procedure

1. In the User menu, click the down-arrow.

2. Select Change Password.

The Change Password dialog box appears.

3. Type the current password.

4. Type the new password.

5. To confirm that the new password was typed correctly, type the new password again.

6. Click CHANGE PASSWORD.

Log out of Data Protection Central When you are not using Data Protection Central, it is recommended that you log out.

If you do not log out manually, after 15 minutes of system inactivity, the session times out and you are automatically logged out.

Procedure

1. In the User menu, click the down-arrow.

2. Select Log out.

The Confirm dialog box appears.

3. Click LOG OUT.

User Interface

Change password 19

Left menu The Left menu provides the capability for you to browse the user interface.

From the Left menu, you can access the following Data Protection Central features:

l Dashboards

l Health

n Systems

n Alerts

n Capacity

l Activities

n Systems

n Audit

l System Management

l Search and Recovery

Note

The Search and Recovery link is disabled when a Data Protection Search system is not successfully configured in Data Protection Central.

l Reports

Note

The Reports link is disabled when a Data Protection Advisor system is not successfully configured in Data Protection Central.

User Interface

20 Data Protection Central 1.0.1 Administration Guide

Figure 4 Left menu

Pages Data Protection Central presents information in dashboards and detail pages.

Dashboard pages provide at a glance insight into operational behavior.

Detail pages display focused information and provide the capability for you to perform Data Protection Central tasks.

Master and Detail panes Most Data Protection Central pages are composed of a Master and Detail pane.

The Master pane appears on the left side of a page and displays information in a table format. The Detail pane appears on the right side of a page and displays additional information for a selected row in a table. The Detail pane may also include buttons that you can use to perform tasks that are specific to the selected row in the table.

User Interface

Pages 21

Choose another Dashboard menu The Choose another Dashboard menu provides the capability for you to select a different dashboard to view.

Note

The Choose another Dashboard menu name is always the name of the dashboard that is selected.

Figure 5 Choose another Dashboard menu

Filtering Data Protection Central includes filtering capabilities. Filtering allows you to customize the information that appears.

The following filter types are available for you to use:

l Column filtersAppear in table headers.

l Domain FilterAppears in the Policies, Retentions, Schedules, and Datasets pages.

l System FilterAppears in the user interface header.

l Widget filtersAppears in widgets.

Column filters

Column filters can be used to filter the information that appears in tables.

Domain Filter

The Domain Filter can be used to select the domains that you want to view in the Policies, Retentions, Schedules, and Datasets pages.

System Filter

The System Filter can be used to filter by one or more groups and systems.

Group Management on page 80 provides information on organizing systems into groups.

The System Filter includes a tree that displays groups and systems. Systems must be part of a group to appear in the tree.

The System Filter appears in widgets and in the header on the following pages:

l Health > Systems

l Health > Alerts

User Interface

22 Data Protection Central 1.0.1 Administration Guide

l Health > Capacity

l Activities > Systems

When the System Filter is enabled, the icon appears bold and enclosed in a circle. A message appears in a bar across the top of the Data Protection Central interface with details about the applied filter.

Widget filters

Widget filters can be used to filter the information that appears in a widget.

All widgets include a System Filter.

Some widgets provide the ability for you to filter by reporting period. You can specify one of the following options:

l Last Hour

l Last 24 hours

l Last 7 days

l All Available

When you use a dashboard widget to access a page, the information that is displayed is automatically filtered based on the widget settings. In contrast, when you use the Left menu to access a page, the information that is displayed is unfiltered or is filtered based on a previously set System Filter.

Any system filters that are applied to a page, are listed in the filtered by section that appears at the top of a page.

Monitoring data is stored for 90 days. The All Available option is limited to data stored within the last 90 days.

Sort information that is displayed in tables Information that is displayed in tables can be sorted in ascending or descending order.

To sort information, click a column heading.

After you click the column heading, an arrow appears. An up-arrow indicates that the column data is sorted in ascending order. A down-arrow indicates that the column data is sorted in descending order.

User Interface

Sort information that is displayed in tables 23

Dialog boxes Dialog boxes can appear with information about a specific task. Dialog boxes can also appear for questions that require a decision.

Notification bar To inform you of completed events or to alert you of issues that may require attention, notifications may appear in a bar across the top of the Data Protection Central interface.

Figure 6 Example notification

Overflow button Overflow buttons can appear within the user interface. When you click an Overflow button, a menu of available operations appears.

Figure 7 Overflow button

User Interface

24 Data Protection Central 1.0.1 Administration Guide

CHAPTER 3

Dashboards

Learn about Data Protection Central Dashboards.

Topics include:

l Dashboards overview......................................................................................... 26 l Drill down pages.................................................................................................26 l Widgets and key performance indicators........................................................... 26 l Change the reporting period for a widget...........................................................28 l Refresh the dashboard.......................................................................................28 l Filter systems for a dashboard widget................................................................29 l Add a dashboard................................................................................................ 29 l Editing a dashboard............................................................................................29 l Delete a dashboard............................................................................................. 31 l Toggle between full screen and normal screen................................................... 31

Dashboards 25

Dashboards overview Data Protection Central dashboards provide at a glance insight into operational behavior.

Dashboard widgets include key performance indicators that display the following types of system information:

l Backup Activities

l Replication Activities

l Capacity

l Health

l Alerts

From dashboard widgets, you can drill down in to specific areas of interest.

Dashboard widgets include a System Filter that provides the capability for you to filter by one or more systems or groups. Some widgets allow you to change the reporting period.

There are two default dashboards:

l Exception Dashboard

l Detailed Dashboard

You can add, edit, and delete dashboards as required.

A maximum of five dashboards are supported.

Drill down pages Drill down pages cover a specific area of interest, for example, alerts, capacity, health, and activities.

To access a specific drill down page, click inside a dashboard widget. Each drill down page Master pane displays information in a table. You can view additional information about a specific row in a table in the Detail pane that appears on the right side of the user interface. In the Detail pane, you may be able to perform additional actions.

Widgets and key performance indicators Data Protection Central dashboards are composed of widgets that include a key performance indicator (KPI) or multiple KPIs. KPIs provide the capability for you to measure the objectives and performance of the systems that are configured in Data Protection Central. There are also Data Protection Central specific KPIs.

The following table lists the KPIs that are available for each widget type in the default dashboards.

Table 4 Widget KPIs in the default dashboards

Widget KPIs

Backup activities

The following KPIs are available in the Exception Dashboard:

l Failed

Dashboards

26 Data Protection Central 1.0.1 Administration Guide

Table 4 Widget KPIs in the default dashboards (continued)

Widget KPIs

l Completed with exceptions

The following KPIs are available in the Detailed Dashboard:

l Success Percent

l Failed

l Completed with exceptions

l Running

l Completed

l Total

Replication activities

The following KPIs are available in the Exception Dashboard:

l Failed

l Completed with exceptions

The following KPIs are available in the Detailed Dashboard:

l Success Percent

l Failed

l Completed with exceptions

l Running

l Completed

l Total

Alerts The following KPIs are available in the Exception Dashboard:

l Errors

l Warnings

The following KPIs are available in the Detailed Dashboard:

l Warnings

l Errors

l Total

Capacity The following KPIs are available in the Exception Dashboard and

Detailed Dashboard:

l Percentage of capacity utilized

l Systems crossed capacity threshold

l Capacity of the top 3 highest utilized systems

For each of the top 3 highest utilized systems, the following are displayed:

n Total used

n Total capacity

Health The following KPIs are available in the Exception Dashboard:

Dashboards

Widgets and key performance indicators 27

Table 4 Widget KPIs in the default dashboards (continued)

Widget KPIs

l Number of unhealthy systems

l Number of systems not reporting

The following KPIs are available in the Detailed Dashboard:

l Number of unhealthy systems

l Number of systems not reporting

l Total

Note

In Data Protection Central, the activity status information is based on the Policy rather than the individual client. As a result, the number of activities listed in Data Protection Central does not match the number of activities reported in Avamar Administrator. To compare activity status in Data Protection Central to Avamar Administrator, add up the number of clients in each Policy for the particular activity status and time frame. The Troubleshooting chapter provides more information.

Change the reporting period for a widget The reporting period for a widget is displayed in the bottom left corner of the widget. To change the reporting period for a widget, perform the following procedure.

Note

The reporting period data only reflects the data that exists in Data Protection Central. Any alerts or activities that occurred before the system was added to Data Protection Central do not appear.

Procedure

1. Click the reporting period.

A menu appears that displays all of the available reporting period options.

2. Select one of the reporting period options.

The widget updates with the selected reporting period information.

Refresh the dashboard Dashboard widgets are automatically refreshed every five minutes.

To manually refresh the dashboard, click the button.

Dashboards

28 Data Protection Central 1.0.1 Administration Guide

Filter systems for a dashboard widget The default widget scope setting is to display information for all systems. To reduce the default scope to a group or system level, perform the following procedure.

Procedure

1.

In the dashboard widget that you want to filter the systems for, click the button.

The System Filter dialog box appears.

2. Select one or more groups or systems.

Note

Only systems that are part of a group are displayed in the System Filter tree.

3. Click APPLY.

The widget refreshes and displays only information for the selected groups or systems.

Add a dashboard Data Protection Central provides the capability for you to add a dashboard.

A total of five dashboards are supported.

Procedure

1. In the Dashboard, click:

The Add Dashboard dialog box appears.

2. Type a name for the dashboard.

3. Select one of the following dashboard templates:

l Exception Dashboard

l Detailed Dashboard

4. (Optional) To set this dashboard as the default dashboard, select Set as default dashboard.

5. Click ADD DASHBOARD.

Editing a dashboard Data Protection Central provides the capability for you to edit a dashboard.

To accomplish the following tasks, edit a dashboard:

l Rename a dashboard.

l Set a dashboard to be the default dashboard.

Dashboards

Filter systems for a dashboard widget 29

l Reset widgets to the default settings.

Rename a dashboard You can specify a new name for a dashboard.

Procedure

1. Select the dashboard that you want to rename.

2. Click .

The Edit Dashboard dialog box appears.

3. In the Dashboard Name field, type a new name.

4. Click SAVE.

Set a dashboard to be the default dashboard To set a dashboard to be the initial dashboard that is displayed when you log in to Data Protection Central, set the dashboard to be the default dashboard.

Procedure

1. Select the dashboard that you want to be the default dashboard.

2. Click .

The Edit Dashboard dialog box appears.

3. Select Set as default dashboard.

4. Click SAVE.

Reset widgets to a selected dashboard template Data Protection Central provides the capability for you to reset the widget settings to a selected dashboard template.

Resetting the widget eliminates any filtering that was specified.

Procedure

1. Select the dashboard that you want to edit.

2. Click .

The Edit Dashboard dialog box appears.

3. Select Reset widgets to selected dashboard templates.

The Edit Dashboard dialog box refreshes and displays the Exception Dashboard and Detailed Dashboard templates.

4. Select the Exception Dashboard template or the Detailed Dashboard template.

5. In the Type RESET to confirm field, type RESET.

6. Click SAVE.

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30 Data Protection Central 1.0.1 Administration Guide

Delete a dashboard If a dashboard is no longer required, you can delete the dashboard.

Note

You cannot delete a dashboard that has been set as the default dashboard. However, you can set another dashboard to be the default dashboard, and then return to the former default dashboard and delete it.

Procedure

1. Open the dashboard that you want to delete, and then click:

A dialog box appears and displays the following message:

Are you sure you want to delete " " dashboard? 2. Click DELETE.

The dashboard is deleted and the default dashboard is displayed.

Toggle between full screen and normal screen. In the Dashboard, you can toggle the display between full and normal screen mode.

When you are in normal screen mode, to enter full screen mode, click .

Note

Full screen mode hides the header and Left menu.

When you are in full screen mode, to return to normal screen mode, click .

Dashboards

Delete a dashboard 31

Dashboards

32 Data Protection Central 1.0.1 Administration Guide

CHAPTER 4

Health

Learn about Data Protection Central Health.

Topics include:

l Health overview................................................................................................. 34 l Health > Systems page...................................................................................... 34 l Health > Alerts page...........................................................................................38 l Health > Capacity page.......................................................................................41 l Launching native system management applications........................................... 43

Health 33

Health overview Data Protection Central health includes information about system status, alerts, and capacity for systems that are configured in Data Protection Central.

This information is used to determine the health state of the system.

Capacity information appears for Avamar and Data Domain systems only.

Health > Systems page On the Health > Systems page, you can view the health state of all systems that are configured in Data Protection Central.

To view additional information about the health of a system, in the list of systems, select the row that the system appears in. The additional information for the selected system appears in the Detail pane.

Avamar system health information The Health > Systems page displays information about the health of an Avamar system.

Note

Alerts that have been acknowledged in Avamar Administrator are removed from Data Protection Central.

System health information on the Master pane The following information is listed in the Master pane for Avamar system health.

System Type

The type of system.

System Name

The name that was manually specified to help identify the system.

Version

The Avamar system version.

Health

A status that indicates the health of the system in Data Protection Central. The status types that can be displayed are as follows:

l HealthyData Protection Central tracks seven data points to determine the health of an Avamar system. If an Avamar system meets the following criteria the health status for the system is updated to Healthy:

n The communication between Data Protection Central and the Avamar system is active and Data Protection Central is able to report information.

n The capacity of the system that is used is less than or equal to 80%.

n The system has no errors or warning alerts.

n A successful garbage collection for the system has occurred in the last 24 hours.

n A successful checkpoint was taken in the last 24 hours.

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34 Data Protection Central 1.0.1 Administration Guide

n A successful HFS checkpoint validation has occurred in the last 24 hours.

n The license for the system is valid.

l NotReportingAn Avamar system health status is updated to NotReporting when the connection between Data Protection Central and the Avamar system is offline for an interval of equal to or greater than five minutes. Data Protection Central checks whether the Avamar system is back online every two minutes.

l UnhealthyIf any of the seven data points that are used to determine the health of an Avamar system are not successful, the Avamar system health status is updated to Unhealthy.

System health information on the Detail pane Select a row in the Master pane to display additional information about the health of a system. The following information is listed in the Detail pane for Avamar system health.

Health Summary

A summary checklist of the components that are used to determine the health of the Avamar system in Data Protection Central. Above the checklist, the Last Update field lists the date and time of the most recent communication with the Avamar system. The components include:

l Reporting

l Capacity

l Alerts

l Garbage Collection

l Checkpoint

l Checkpoint Verification

l License

A check mark represents success. An X represents failure.

System Information

A summary of the following information:

Last Garbage CollectionReports whether garbage collection was successful in the last 24 hours.

HFS Verified Status

A summary of the storage availability and usage, including the following components:

l Last CheckpointReports whether there was an HFS checkpoint in the last 24 hours.

l Last Checkpoint ValidationReports whether HFS checkpoint validation occurred in the last 24 hours.

Storage

A summary of the storage availability and usage, including the following components:

l UsedThe amount of storage that is used, shown in GB and as a percentage.

Health

Avamar system health information 35

l AvailableThe amount of storage that is available in GB.

l CapacityThe total amount of used and available storage.

License Information

A summary of the licensing information, including the following components:

l License StatusReports whether the license status is valid or invalid.

l License ExpirationReports when the license expires.

Data Domain system health information The Health > Systems page displays information about Data Domain system health.

Note

Alerts that have been acknowledged in Data Domain System Manager are removed from Data Protection Central.

System health information on the Master pane The following information is listed in the Master pane for Data Domain system health.

System Type

The type of system.

System Name

The name that was manually specified to help identify the system.

Version

The Data Domain system version.

Health

A status that indicates the health of the system in Data Protection Central. The status types that can be displayed are as follows:

l HealthyData Protection Central tracks three data points to determine the health of a Data Domain system. If a Data Domain system meets the following criteria the health status for the system is updated to Healthy:

n The communication between Data Protection Central and the Data Domain system is active and Data Protection Central is able to report information.

n The capacity of the system that is used is less than or equal to 80%.

n The system has no errors or warning alerts.

l NotReportingA Data Domain system is updated to the NotReporting status when a Data Protection Central Data Domain activity cannot communicate with the Data Domain system. Data Protection Central checks whether the Data Domain system is back online every five minutes.

l UnhealthyIf any of the three data points that are used to determine the health of a Data Domain system are not successful, the Data Domain system health status is updated to Unhealthy.

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36 Data Protection Central 1.0.1 Administration Guide

System health information on the Detail pane Select a row in the Master pane to display additional information about the health of a system. The following information is listed in the Detail pane for Data Domain system health.

Health Summary

A summary checklist of the components that are used to determine the health of the system in Data Protection Central. Above the checklist, the Last Update field lists the date and time of the most recent communication with the Data Domain system. The components include:

l Reporting

l Capacity

l Alerts

A check mark represents success. An X represents failure.

Storage

A summary of the storage availability and usage, including the following components:

l UsedThe amount of storage that is used, shown in GB and as a percentage.

l AvailableThe amount of storage that is available in GB.

l CapacityThe total amount of used and available storage.

NetWorker system health information The Health > Systems page displays information about the health of a NetWorker system.

System health information on the Master pane The following information is listed in the Master pane table for NetWorker system health.

System Type

The type of system.

System Name

The name that was manually specified to help identify the system.

Version

The NetWorker system version.

Health

A status that indicates the health of the system in Data Protection Central. The status types that can be displayed are as follows:

l HealthyData Protection Central reports the health status as Healthy when the system has no errors or warning alerts.

l NotReportingA NetWorker system health status is updated to NotReporting when Data Protection Central cannot communicate with the NetWorker system.

l UnhealthyWhen Data Protection Central reports errors or alerts for the NetWorker system, the health status is updated to Unhealthy.

Health

NetWorker system health information 37

System health information on the Detail pane Select a row in the Master pane to display additional information about the health of a system. The following information is listed in the Detail pane for NetWorker system health.

Health Summary

A summary checklist of the components that are used to determine the health of the NetWorker system in Data Protection Central. Above the checklist, the Last Update field lists the date and time of the most recent communication with the NetWorker system. The components include:

l Reporting

l Activities Reporting

l Alerts

A check mark represents success. An X represents failure.

Data Protection Search and Data Protection Advisor system health information

Data Protection Central does not collect health attribute information or generate a health status for Data Protection Search and Data Protection Advisor systems.

As a result, Data Protection Central reports Data Protection Search and Data Protection Advisor system health status as None.

The system version for Data Protection Search and Data Protection Advisor is retrieved only when you add the systems to Data Protection Central. If you upgrade either software, Data Protection Central does not update the version number. As a workaround, to update the version number displayed in Data Protection Central, edit the Data Protection Search or Data Protection Advisor system on the System Management page.

Health > Alerts page On the Health > Alerts page, alerts from all systems that are configured in Data Protection Central are reported in a table.

Avamar health alerts information The Health > Alerts page displays information about Avamar system alerts.

Note

Alerts that have been acknowledged in Avamar Administrator are removed from Data Protection Central.

The following list displays the types of information that are available for Avamar system alerts.

System Type

The type of system.

System Name

The name that was manually specified to help identify the system.

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38 Data Protection Central 1.0.1 Administration Guide

Level

The type of alert in Data Protection Central. The level types that can be displayed are as follows:

l Error

l Warn

Avamar types of Warning and Error are displayed in Data Protection Central with the Level of Error.

Category

The category of the alert.

Created Date

The date on which the alert was created.

Message

A description for the alert.

Data Domain health alerts information The Health > Alerts page displays information about Data Domain system alerts.

Note

Alerts that have been acknowledged in Data Domain System Manager are removed from Data Protection Central.

The following list displays the types of information that are available for Data Domain system alerts.

System Type

The type of system.

System Name

The name that was manually specified to help identify the system.

Level

The type of alert in Data Protection Central. The level types that can be displayed are as follows:

l Error

l Informational

l Warn

Data Protection Central maps Data Domain alerts as follows:

l AlertError

l CriticalError

l DebugInformational

l EmergencyError

l ErrorError

l InfoInformational

Health

Data Domain health alerts information 39

l NoticeInformational

l WarningWarn

Category

The category of the alert.

Created Date

The date in which the alert was created.

Message

A description for the alert.

Data Protection Central alerts information The Health > Alerts page displays information about Data Protection Central system alerts.

Note

Data Protection Central alerts cannot be cleared.

The following list displays the types of information that are available for Data Protection Central system alerts.

System Type

The type of system.

System Name

This field shows DPC Server for DPC alerts information.

Level

The type of alert in Data Protection Central. The level types that can be displayed are as follows:

l Error

l Informational

l Warn

Category

The category of the alert.

Created Date

The date on which the alert was created.

Message

A description for the alert.

NetWorker health alerts information The Health > Alerts page displays information about NetWorker system alerts.

The following list displays the types of information that are available for NetWorker system alerts.

System Type

The type of system.

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40 Data Protection Central 1.0.1 Administration Guide

System Name

The name that was manually specified to help identify the system.

Level

The type of alert in Data Protection Central. The level types that can be displayed are as follows:

l Error

l Warn

l Info

Data Protection Central maps NetWorker alerts as follows:

l AlertError

l EmergencyError

l CriticalError

l WarningWarn

l WaitingWarn

l All other alerts are mapped to Info

Category

The category of the alert.

Created Date

The date on which the alert was created.

Message

A description for the alert.

Health > Capacity page On the Health > Capacity page, you can view the capacity state of all Avamar and Data Domain systems that are configured in Data Protection Central. Capacity monitoring can keep you apprised of unexpected data growth that may cause downstream failures.

Note

Capacity information is not available for NetWorker systems because NetWorker does not have integrated protection storage.

To view additional information about a system, in the list of systems, select the row that the system appears in. The additional information for the selected system appears in the Detail pane.

Avamar health capacity information The Health > Capacity page displays information about Avamar system capacity.

Health capacity information on the Master pane The following information is listed on the Master pane for Avamar system capacity.

Health

Health > Capacity page 41

System

The type of system.

System Name

A name that was manually specified to help identify the system.

Utilization

The percentage of the system storage that is used.

Usage

The amount of the storage that is used in GB.

Available

The amount of storage that is available in GB.

Total Capacity

The total amount of used and available storage.

Health capacity information on the Detail pane Select a row in the Master pane to display additional information about the capacity of a system. The following information is listed in the Detail pane for Avamar system capacity.

Health Summary

Displays the last date and time the database was updated.

Capacity

A summary of the capacity usage, including the following components:

l Total CapacityThe total amount of used and available storage.

l UsageThe amount of the storage that is used in GB.

l MetadataThe percentage of the storage that is used for metadata.

l AvailableThe amount of storage that is available in GB.

Forecast

The forecasted number of days until the system storage becomes full.

Data Domain health capacity information The Health > Capacity page displays information about Data Domain system capacity.

Health capacity information on the Master pane The following information is listed on the Master pane for Data Domain system capacity.

System

The type of system.

System Name

A name that was manually specified to help identify the system.

Utilization

The percentage of the system storage that is used.

Usage

The amount of the storage that is used in GB.

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42 Data Protection Central 1.0.1 Administration Guide

Available

The amount of storage that is available in GB.

Total Capacity

The total amount of used and available storage.

Health capacity information on the Detail pane Select a row in the Master pane to display additional information about the capacity of a system. The following information is listed in the Detail pane for Data Domain system capacity.

Health Summary

Displays the last date and time the database was updated.

Capacity

A summary of the capacity usage, including the following components:

l Total CapacityThe total amount of used and available storage.

l UsageThe amount of the storage that is used in GB.

l MetadataThe percentage of the storage that is used for metadata.

l AvailableThe amount of storage that is available in GB.

MTrees

The status and usage of each MTree. The following components are reported for each MTree in the Data Domain system:

l The name of the MTree.

l UsageThe amount of storage that is used on the MTree in GB.

l StatusThe status of the MTree.

Launching native system management applications Data Protection Central allows you to launch the native system management application for Avamar, NetWorker, and Data Domain systems.

You can launch the native application for a system from any page that has either of the following components:

l The overflow button:

l The Detail pane

Launch Avamar Administrator Data Protection Central provides the capability for you to launch Avamar Administrator.

For instructions about how to log in to Avamar Administrator, refer to the Avamar documentation.

Health

Launching native system management applications 43

Launch Avamar Administrator from the overflow button

1.

Click the overflow button ( ) beside the Avamar system, and then click Avamar Administrator. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

Launch Avamar Administrator from the Detail pane

1. Select the Avamar system from the list of systems.

2. In the Detail pane, click AVAMAR ADMINISTRATOR. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

Launch NetWorker Management Console Data Protection Central provides the capability for you to launch NetWorker Management Console (NMC).

For instructions about how to log in to NMC, refer to the NetWorker documentation.

Launch NMC from the overflow button

1.

Click the overflow button ( ) beside the NetWorker system, and then click NetWorker Management Console. You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

Launch NMC from the Detail pane

1. Select the NetWorker system from the list of systems.

2. In the Detail pane, click NETWORKER MANAGEMENT CONSOLE. You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

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44 Data Protection Central 1.0.1 Administration Guide

Launch Data Domain System Manager Data Protection Central provides the capability for you to launch the Data Domain System Manager.

For instructions about how to log in to Data Domain System Manager, refer to the Data Domain documentation.

Launch System Manager from the overflow button

Click the overflow button ( ) beside the Data Domain system, and then click System Manager.

Launch System Manager from the Detail pane Select the Data Domain system from the list of systems, and then in the Detail pane, click SYSTEM MANAGER.

Health

Launch Data Domain System Manager 45

Health

46 Data Protection Central 1.0.1 Administration Guide

CHAPTER 5

Activities

Learn about Data Protection Central Activities.

Topics include:

l Activities overview............................................................................................. 48 l Activities > Systems page.................................................................................. 48 l Activities > Audit page....................................................................................... 55

Activities 47

Activities overview Data Protection Central Activities include system activity and audit information.

System activity includes information about backup and replication activities for Avamar and NetWorker systems connected to Data Protection Central.

Audit information includes actions and tasks that Data Protection Central users have performed. The audit information can also be used to track the status of long running tasks.

Activities > Systems page On the Activities > Systems page, activities from all systems that are monitored in Data Protection Central can be viewed in the Master pane, in a table.

To view additional information about an activity, in the Master pane, select the row that the activity appears in. The additional information for the selected activity appears in the Detail pane.

For Avamar and NetWorker systems, you can view a list of clients that are associated with an activity. For Avamar systems only, you can rerun backup and replication activities.

Avamar activities systems information The Activities > Systems page displays information about Avamar system activities.

Consider the following when reading Avamar information on the Activities > Systems page.

Number of activities may not match Avamar Administration In Data Protection Central, the activity status information is based on the Policy rather than the individual client. As a result, the number of activities listed in Data Protection Central does not match what is reported in the Avamar Administrator user interface.

To compare activity status in Data Protection Central to Avamar Administrator, add up the number of clients in each Policy for the particular activity status and time frame. The Troubleshooting chapter provides more information.

Avamar activity information on the Master pane The following information is listed in the Master pane table for Avamar system activities.

System Type

The type of system.

System Name

The name that is defined in Data Protection Central.

Activity Type

The type of activity. The activity types that can be displayed are as follows:

l Backup

l Replication

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48 Data Protection Central 1.0.1 Administration Guide

Status

The status of the activity. The statuses that can be displayed are as follows:

l Completed

l Failed

l Completed with exceptions

l Running

Activity Name

The name of the policy that the activity is associated with.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

Avamar activity information on the Detail pane Select a row in the Master pane to display additional information about an activity. The following information is listed in the Detail pane table for Avamar system activities.

Status

The activity status information. The following components are reported:

l Policy NameThe name of the policy.

l System TypeThe type of system.

l Policy TypeThe type of policy.

l ScheduleThe schedule that is associated with the policy.

Clients

A summary of client information. The following components are reported:

l Clients FailedThe number of clients that failed.

l Clients ActiveThe number of clients that are active.

l Clients CompletedThe number of clients that completed.

l Clients with ExceptionsThe number of clients that have exceptions.

l Clients PendingThe number of clients that have a status of pending.

l Number of ClientsThe number of clients that are associated with the activity.

Targets

A summary of the target information for the activity. The following components are reported:

l Target TypeThe target type for the activity.

l Target NameThe target name for the activity.

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Avamar activities systems information 49

Time

A summary of the time information for the activity. The following components are reported:

l StartedThe date and time that the activity started.

l EndedThe date and time that the activity ended.

l DurationThe length of time the activity took to complete.

Rerun an Avamar activity Data Protection Central provides the capability for you to rerun an Avamar activity from the Activities > Systems page.

You can rerun a failed activity from the top of the Detail pane by clicking Rerun Activity. To rerun any activity, including successful activities, perform the following procedure.

Procedure

1. In the Left menu, select Activities > Systems.

2. On the Master pane, select the row for the Avamar activity that you want to rerun.

3.

Click , and then click Rerun Activity.

The activity runs and is added to a new row in the table.

NetWorker activities systems information The Activities > Systems page displays information about NetWorker system activities.

Consider the following when reading NetWorker information on the Activities > Systems page.

Replication activities correspond to NetWorker clone jobs Replication activities shown in Data Protection Central correspond to the clone actions shown in NMC.

For replication activities, the number of clients is shown as zero because there are no clients associated with cloning. Replication activities are associated with the save sets being cloned rather than clients.

NetWorker jobs are reported as failed when they do not run When all of the jobs within a workflow have a status of Did not run, NetWorker Management Console reports the Completion status of the overall workflow as Succeeded. However, Data Protection Central reports the status of the individual backup or replication actions that fail to run as Failed.

NetWorker activity information on the Master pane The following information is listed in the Master pane table for NetWorker system activities.

System Type

The type of system.

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50 Data Protection Central 1.0.1 Administration Guide

System Name

The name that is defined in Data Protection Central.

Activity Type

The type of activity. The activity types that can be displayed are as follows:

l Backup

l Replication

Status

The status of the activity. The statuses that can be displayed are as follows:

l Completed

l Failed

l Completed with exceptions

l Running

Activity Name

The name of the policy that the activity is associated with.

If a backup or clone job is started using NetWorker commands through a command prompt and is not associated with a policy, then the activity name is reported as "manual" in Data Protection Central.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

NetWorker activity information on the Detail pane Select a row in the Master pane to display additional information about an activity. The following information is listed in the Detail pane for NetWorker system activities.

Status

The activity status information. The following components are reported:

l Policy NameThe name of the policy.

l System TypeThe type of system.

l Policy TypeThe type of policy.

Clients

A summary of client information. The following components are reported:

l Clients FailedThe number of clients that failed.

l Clients ActiveThe number of clients that are active.

l Clients CompletedThe number of clients that completed.

l Clients with ExceptionsThe number of clients that have exceptions.

l Clients PendingThe number of clients that have a status of pending.

l Number of ClientsThe number of clients that are associated with the activity.

Activities

NetWorker activities systems information 51

Time

A summary of the time information for the activity. The following components are reported:

l StartedThe date and time that the activity started.

l EndedThe date and time that the activity ended.

l DurationThe length of time the activity took to complete.

View the list of clients that are associated with an activity Data Protection Central provides the capability for you to view the list of clients that are associated with an activity.

Procedure

1. In the Left menu, select Activities > Systems.

2. Filter the list of activities, and then select a row in the table.

The Detail pane displays additional information about the selected activity.

3. Click VIEW CLIENTS.

The Clients page appears. The Clients page includes in the Master pane a table that displays information about the selected activity for each client.

Activities > Clients page On the Activities > Clients page, activities from clients that are associated with an Avamar or NetWorker activity are listed in the Master pane.

To view additional information about an activity, in the Master pane, select the row that the activity appears in. The additional information for the selected activity appears in the Detail pane.

Avamar clients information The Activities > Clients page displays information about Avamar clients.

Activity information on the Master pane The following information is listed on the Clients page in the Master pane.

Client Name

The name that is associated with the client.

Status

The status of the activity.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

Activity information on the Detail pane Select a row in the Master pane to display additional information about a client. The following information is listed in the Detail pane table for clients.

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52 Data Protection Central 1.0.1 Administration Guide

System Type

The type of system that the client is protected by.

Activity Type

The type of activity that the client is associated with.

Status

The activity status information.

Status Message

If applicable, a status message associated with the activity.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

Bytes Processed

The total number of bytes processed.

Bytes Modified

The total number of bytes modified.

Files Modified

For file system backups, the total number of files modified.

Files Processed

For file system backups, the total number of files processed.

NetWorker clients information The Activities > Clients page displays information about NetWorker clients.

Activity information on the Master pane The following information is listed on the Clients page in the Master pane.

Client Name

The name that is associated with the client.

Status

The status of the activity.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

Activity information on the Detail pane Select a row in the Master pane to display additional information about a client. The following information is listed in the Detail pane table for clients.

System Type

The type of system that the client is protected by.

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Activities > Clients page 53

Activity Type

The type of activity that the client is associated with.

Status

The activity status information.

Started

The date and time that the activity started.

Ended

The date and time that the activity ended.

Launching native system management applications Data Protection Central allows you to launch the native system management application for Avamar, NetWorker, and Data Domain systems.

You can launch the native application for a system from any page that has either of the following components:

l The overflow button:

l The Detail pane

Launch Avamar Administrator Data Protection Central provides the capability for you to launch Avamar Administrator.

For instructions about how to log in to Avamar Administrator, refer to the Avamar documentation.

Launch Avamar Administrator from the overflow button

1.

Click the overflow button ( ) beside the Avamar system, and then click Avamar Administrator. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

Launch Avamar Administrator from the Detail pane

1. Select the Avamar system from the list of systems.

2. In the Detail pane, click AVAMAR ADMINISTRATOR. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

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54 Data Protection Central 1.0.1 Administration Guide

Launch NetWorker Management Console Data Protection Central provides the capability for you to launch NetWorker Management Console (NMC).

For instructions about how to log in to NMC, refer to the NetWorker documentation.

Launch NMC from the overflow button

1.

Click the overflow button ( ) beside the NetWorker system, and then click NetWorker Management Console. You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

Launch NMC from the Detail pane

1. Select the NetWorker system from the list of systems.

2. In the Detail pane, click NETWORKER MANAGEMENT CONSOLE. You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

Launch Data Domain System Manager Data Protection Central provides the capability for you to launch the Data Domain System Manager.

For instructions about how to log in to Data Domain System Manager, refer to the Data Domain documentation.

Launch System Manager from the overflow button

Click the overflow button ( ) beside the Data Domain system, and then click System Manager.

Launch System Manager from the Detail pane Select the Data Domain system from the list of systems, and then in the Detail pane, click SYSTEM MANAGER.

Activities > Audit page On the Activities > Audit page, you can view audit information about activities in Data Protection Central.

Audit information includes actions and tasks that Data Protection Central users have performed. The audit information can also be used to track the status of long running tasks.

Activities

Activities > Audit page 55

Activities audit information The Activities > Audit page displays audit information about activities in Data Protection Central.

The following list displays the types of audit information that are available for activities. Certain details are only displayed when you click the drop-down arrow for an activity.

Title

The title of the activity.

Description

Click the drop-down arrow for an activity to display the description of the activity.

Comments

Click the drop-down arrow for an activity to display the comments for the activity, if applicable.

Sub Tasks

Click the drop-down arrow for an activity to display any sub tasks for the activity, if applicable. Click the drop-down arrow for a sub task to display its details.

Status

The state of the activity.

Progress

The percentage of the activity that is complete.

Last Updated

The date and time the activity was last updated.

User

The user that initiated the activity.

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56 Data Protection Central 1.0.1 Administration Guide

CHAPTER 6

System Management

Learn about Data Protection Central System Management.

Topics include:

l System Management overview.......................................................................... 58 l Avamar system management............................................................................. 58 l Data Domain system management..................................................................... 70 l Data Protection Advisor system management.................................................... 71 l Data Protection Search system management.....................................................73 l NetWorker system management........................................................................75 l Launching native system management applications........................................... 79 l Group Management........................................................................................... 80

System Management 57

System Management overview System Management provides the capability for you to add, edit, remove, and manage systems in Data Protection Central.

The following list includes the system management capabilities that are available in Data Protection Central:

l Add, edit, and delete Avamar, NetWorker, Data Domain, Data Protection Advisor, and Data Protection Search systems.

l Organize systems in to groups, including the ability to add, edit, and delete groups.

l View system information.

l Launch the native management application for the system.

l For Avamar systems:

n View, add, edit, and delete policies, retentions, schedules, and datasets.

n Add clients and proxies to policies.

n Perform a backup of a policy.

n View existing clients that are associated with an Avamar system.

n View client backups.

l When an Avamar system is not reporting, you can reactivate messaging.

Avamar system management Data Protection Central includes capabilities to manage Avamar systems.

Add an Avamar system To use Data Protection Central to monitor and manage Avamar systems, add one or more Avamar systems.

Procedure

1. In the Left menu, select System Management.

2. Click .

The Add System dialog box appears.

3. In the Type list box, select Avamar.

4. Specify the following connection information:

l NameYou can specify any name that helps identify the system.

l HostnameSpecify the fully qualified domain name (FQDN) of the Avamar system.

l Avamar UsernameThe username is MCUser.

l Avamar PasswordThe password is the MCUser password.

l OS Root passwordThe password is the OS root password.

5. (Optional) To specify optional fields, click Show optional fields, and then specify the following information, as required:

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58 Data Protection Central 1.0.1 Administration Guide

l PortThe Avamar MCS port. The default value is 9443. To specify the default value, leave this field blank.

Note

When you add a system to Data Protection Central that uses a non-standard port, you must modify the Data Protection Central firewall to allow communication with that port. The Data Protection Central Security Configuration Guide provides instructions.

l Override MCGUI URLThe default setting for the AVAMAR ADMINISTRATOR button is to open a new browser tab, and then direct the user to the Avamar Administrator log in screen. If you do not want to use the default setting, this field provides the capability for you to define the URL that the AVAMAR ADMINISTRATOR button directs a user to.

6. Click SAVE.

The Systems page refreshes and displays the new system.

Edit an Avamar system After an Avamar system is added, if required, you can edit the system details.

Procedure

1. In the Left menu, select System Management.

2. Select the Avamar system that you want to edit.

3. Click .

The Edit System dialog box appears.

4. Edit the details for the selected system.

5. Click SAVE.

Reactivate messaging for an Avamar system If an Avamar system is displaying the health status of NotReporting, reactivating messaging may be required.

Procedure

1. On the System Management page, select the Avamar system that you want to reactivate messaging for.

2.

Click , and then click Reactivate.

The health status changes to Activating.

The reactivate operation may take several minutes to complete. You can track the status of the operation in the Activities > Audit page.

Policies Policies in Data Protection Central are rules for client backups that can be specified, named and then applied to one or more groups. Data Protection Central policies

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Edit an Avamar system 59

include information about all policies, not just policies that were initiated or configured in Data Protection Central.

Policies include the following components:

l RetentionsRetentions in Data Protection Central are the policies that define the amount of time in which a set of data remains available for restore. Retention is a persistent and reusable policy that can be named and attached to multiple groups.

l SchedulesSchedules in Data Protection Central provide the ability to control the frequency and the start and end time of backups of clients in a group. A schedule is a persistent and reusable policy that can be named and attached to multiple groups.

l DatasetsDatasets in Data Protection Central are a policy that define a set of files, directories, and file systems for each supported platform that are included or excluded in backups across a group of clients. A dataset is a persistent and reusable policy that can be named and attached to multiple groups.

Managing policies for Avamar systems For Avamar systems, Data Protection Central provides the capability for you to view, add, edit, and delete policies.

You can also select a policy, and then perform a backup now.

View policies Data Protection Central provides the capability for you to view policies for an Avamar system.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab where a list of policies for the selected Avamar system are displayed.

Add a policy Data Protection Central provides the capability for you to add a policy for an Avamar system.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. (Optional) To change the domain where the policy will be created, select a different domain from the Domain drop-down list.

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60 Data Protection Central 1.0.1 Administration Guide

When you add a policy, the policy is created in the domain selected in the Domain drop-down list. By default, the root "/" directory is selected as the Domain.

5. Click ADD.

The Add Policy dialog box appears.

6. In the Information panel, specify information for the following fields, and then click NEXT:

l NameYou can specify any name that helps identify the policy.

l EnabledSpecify whether to enable the policy. The default is disabled.

l DatasetThe dataset that is to be associated with the policy.

l ScheduleThe schedule that is to be associated with the policy.

l RetentionThe retention that is to be associated with the policy.

In the Add Policy dialog box, the Domain field is read-only and maps to the domain specified on the System Management > Manage Policies page.

7. (Optional) In the Clients panel, select one or more clients to be associated with the policy.

To perform a search for clients and filter by the client domain and name, in the Search for clients... field, type search criteria.

8. Click NEXT.

9. (Optional) In the Proxies panel, select one or more proxies to be associated with the policy.

Note

The Auto Proxy Enabled checkbox is automatically selected. When this checkbox is selected, all proxies are automatically added to policies.

10. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the policy was successfully added, and in the list of policies, the new policy is displayed.

Edit a policy Data Protection Central provides the capability for you to edit a policy for an Avamar system.

Note

You cannot edit Avamar reserved items. For Avamar reserved items, the EDIT button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

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Managing policies for Avamar systems 61

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. Select the policy that you want to edit, and then click EDIT.

The Edit Policy dialog box appears.

5. (Optional) In the Information panel, edit the fields.

6. Click NEXT.

7. (Optional) In the Clients panel, select, or clear the checkboxes for the available clients.

8. Click NEXT.

9. (Optional) In the Proxies panel, select, or clear the checkboxes for Auto Proxy Enabled and available proxies.

10. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the policy was successfully updated, and in the list of policies, the updated policy is displayed.

Delete a policy Data Protection Central provides the capability for you to delete a policy for an Avamar system.

Note

You cannot delete Avamar reserved items. For Avamar reserved items, the DELETE button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. Select the policy that you want to delete, and then click DELETE.

The Confirm Delete dialog box appears.

5. Click DELETE.

The page refreshes, a notification appears in the Notification bar that indicates the policy was successfully deleted, and the policy is no longer displayed in the list of policies.

Perform a backup now Data Protection Central provides the capability for you to select a backup, and then perform a backup immediately.

If the policy is enabled and has clients, the BACKUP NOW button is enabled, otherwise the button is disabled.

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62 Data Protection Central 1.0.1 Administration Guide

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. Select a policy, and then click BACKUP NOW.

A message appears in the Notification bar that indicates the backup has started for the selected policy.

You can track the backup progress on the Activities > Audit or the Activities > Systems page.

Add a retention Data Protection Central provides the capability for you to add a retention for an Avamar system.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the RETENTIONS tab, click RETENTIONS.

5. (Optional) To change the domain where the retention will be created, select a different domain from the Domain drop-down list.

When you add a retention, the retention is created in the domain selected in the Domain drop-down list. By default, the root "/" directory is selected as the Domain.

6. Click ADD.

The Add Retention dialog box appears.

7. Specify the following information:

l NameYou can specify any name that helps identify the retention.

l Expiration Type

In the Add Retention dialog box, the Domain field is read-only and maps to the domain specified on the System Management > Manage Policies page.

If required, specify information for additional fields depending on the Expiration Type.

8. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the retention was successfully added, and in the list of retentions, the new retention is displayed.

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Managing policies for Avamar systems 63

Edit a retention Data Protection Central provides the capability for you to edit a retention for an Avamar system.

Note

You cannot edit Avamar reserved items. For Avamar reserved items, the EDIT button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the RETENTIONS tab, click RETENTIONS.

5. From the list, select the retention that you want to edit.

6. Click EDIT.

The Edit Retention dialog box appears.

7. In the Edit Retention dialog box, edit the following:

l Name

l Expiration Type

l Retention Period

If required, edit information for additional fields depending on the Expiration Type.

8. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the retention was successfully updated, and in the list of retentions, the updated retention is displayed.

Delete a retention Data Protection Central provides the capability for you to delete a retention for an Avamar system.

Note

You cannot delete Avamar reserved items. For Avamar reserved items, the DELETE button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

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64 Data Protection Central 1.0.1 Administration Guide

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the RETENTIONS tab, click RETENTIONS.

5. From the list, select the retention that you want to delete.

6. Click DELETE.

The Confirm Delete dialog box appears.

7. Click DELETE.

The page refreshes, a notification appears in the Notification bar that indicates the retention was successfully deleted, and the retention is no longer displayed in the list of retentions.

Add a schedule Data Protection Central provides the capability for you to add a schedule for an Avamar system.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the SCHEDULES tab, click SCHEDULES.

5. (Optional) To change the domain where the schedule will be created, select a different domain from the Domain drop-down list.

When you add a schedule, the schedule is created in the domain selected in the Domain drop-down list. By default, the root "/" directory is selected as the Domain.

6. Click ADD.

The Add Schedule dialog box appears.

7. Specify the following fields:

l NameYou can specify any name that helps identify the schedule.

l Type

In the Add Schedule dialog box, the Domain field is read-only and maps to the domain specified on the System Management > Manage Policies page.

The Timezone field is read-only. The default for this field is the local time zone of the user.

If required, specify information for additional fields depending on the selected Type.

8. If you did not specify On Demand for the Type field, specify a date for the following fields:

l Delay Unitl

l End After

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Managing policies for Avamar systems 65

9. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the schedule was successfully added, and in the list of schedules, the new schedule is displayed.

Edit a schedule Data Protection Central provides the capability for you to edit a schedule for an Avamar system.

Note

You cannot edit Avamar reserved items. For Avamar reserved items, the EDIT button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the SCHEDULES tab, click SCHEDULES.

5. From the list, select the schedule that you want to edit.

6. Click EDIT.

The Edit Schedule dialog box appears.

7. Edit the fields.

8. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the schedule was edited, and in the list of schedules, the updated schedule is displayed.

Delete a schedule Data Protection Central provides the capability for you to delete a schedule for an Avamar system.

Note

You cannot delete Avamar reserved items. For Avamar reserved items, the DELETE button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

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66 Data Protection Central 1.0.1 Administration Guide

4. To open the SCHEDULES tab, click SCHEDULES.

5. From the list, select the schedule that you want to delete.

6. Click DELETE.

The Confirm Delete dialog box appears.

7. Click DELETE.

The page refreshes, a notification appears in the Notification bar that indicates the schedule was successfully deleted, and the schedule is no longer displayed in the list of schedules.

Add a dataset Data Protection Central provides the capability for you to add a dataset for an Avamar system.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the DATASETS tab, click DATASETS.

5. (Optional) To change the domain where the dataset will be created, select a different domain from the Domain drop-down list.

When you add a dataset, the dataset is created in the domain selected in the Domain drop-down list. By default, the root "/" directory is selected as the Domain.

6. Click ADD.

The Add Dataset dialog box appears.

7. Specify a Name.

You can specify any name that helps identify the dataset.

In the Add Dataset dialog box, the Domain field is read-only and maps to the domain specified on the System Management > Manage Policies page.

8. Select a Plug-in type, and then select one of the following:

l All

l Select Files and/or Folders For the selected Plug-in type, to add a specific file or folder, type the name of the file or folder, and then click ADD. After you click ADD, the specific file or folder is added to the Plug-in list.

9. From the Plug-in list, delete any plug-in entries that you do not want to be included.

The following is the default list of plug-in options:

l AIX File System

l FreeBSD File System

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Managing policies for Avamar systems 67

l HP-UX File System

l Linux File System

l Macintosh File System

l NetWare File System

l SCO OpenServer File System

l Solaris File System

l UnixWare File System

l Windows File System

To delete a Plug-in, in the Remove Plug-In column, click the X that is associated with the Plug-in that you want to delete.

10. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the dataset was successfully added, and in the list of datasets, the new dataset is displayed.

Edit a dataset Data Protection Central provides the capability for you to edit a dataset for an Avamar system.

Note

You cannot edit Avamar reserved items. For Avamar reserved items, the EDIT button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the DATASETS tab, click DATASETS.

5. From the list, select the dataset that you want to edit.

6. Click EDIT.

The Edit Dataset dialog box appears.

7. Edit the fields.

8. Click FINISH.

The page refreshes, a notification appears in the Notification bar that indicates the dataset was successfully updated, and in the list of datasets, the updated dataset is displayed.

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68 Data Protection Central 1.0.1 Administration Guide

Delete a dataset Data Protection Central provides the capability for you to delete a schedule for an Avamar system.

Note

You cannot delete Avamar reserved items. For Avamar reserved items, the DELETE button is disabled.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click Manage Policies.

The System Management > Manage Policies page appears, open to the POLICIES tab.

4. To open the DATASETS tab, click DATASETS.

5. From the list, select the dataset that you want to delete.

6. Click DELETE.

The Confirm Delete dialog box appears.

7. Click DELETE.

The page refreshes, a notification appears in the Notification bar that indicates the dataset was successfully deleted, and the dataset is no longer displayed in the list of datasets.

View clients for Avamar systems Data Protection Central provides the capability for you to view clients for Avamar systems.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click View Managed Clients.

The Managed Clients page appears.

View client backups Data Protection Central includes the capability to view client backups.

Procedure

1. In the Left menu, select System Management.

2. Select an Avamar system.

3.

Click , and then click View Managed Clients.

The Managed Clients page appears.

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View clients for Avamar systems 69

4. From the list of clients, select the client for which you want to view the list of backups.

In the Detail pane, the BACKUPS button appears.

5. Click BACKUPS.

The Managed Clients >Backups page appears.

6. (Optional) To view additional information about a backup, select a row.

Delete an Avamar system If an Avamar system is no longer required, you can delete the system.

Procedure

1. In the Left menu, select System Management.

2. Select the Avamar system that you want to delete.

If required, you can select multiple systems.

3. Click .

The Confirm Delete dialog box appears.

4. Click DELETE.

The system is removed.

After you delete an Avamar system, a message deactivation activity appears on the Activities > Audit page.

Data Domain system management Data Protection Central includes capabilities to manage Data Domain systems.

Add a Data Domain System Procedure

1. In the Left menu, select System Management.

2. Click .

The Add System dialog box appears.

3. In the Type list box, select Data Domain.

4. Specify the following connection information:

l NameYou can specify any name that helps identify the system.

l HostnameSpecify the Fully Qualified Domain Name (FQDN) of the Data Domain system.

l UsernameThe Data Domain username that is used to log in to System Manager.

l PasswordThe Data Domain password that is used to log in to System Manager.

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5. Click SAVE.

The Systems page refreshes and displays the new system.

Edit a Data Domain system After a Data Domain system is added, if required, you can edit the system details.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Domain system that you want to edit.

3. Click .

The Edit System dialog box appears.

4. Edit the system details.

5. Click SAVE.

Delete a Data Domain system If a Data Domain system is no longer required, you can delete the system.

Note

If you delete a Data Domain that is still attached to an Avamar system that Data Protection Central is monitoring, the Data Domain is automatically added back to Data Protection Central.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Domain system that you want to delete.

If required, you can select multiple systems.

3. Click .

The Confirm Delete dialog box appears.

4. Click DELETE.

The system is removed.

Data Protection Advisor system management Data Protection Central includes capabilities to manage Data Protection Advisor systems.

Note

You can configure only one Data Protection Advisor system with Data Protection Central at a time.

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Edit a Data Domain system 71

Add a Data Protection Advisor system To use the Data Protection Central reporting features, you must add a Data Protection Advisor system.

Procedure

1. In the Left menu, select System Management.

2. Click .

The Add System dialog box appears.

3. In the Type list box, select Data Protection Advisor.

4. Specify the following connection information:

l NameYou can specify any name that helps identify the system.

l HostnameSpecify the Fully Qualified Domain Name (FQDN) of the Data Protection Advisor system.

l UsernameThe username that is used to log in to the Data Protection Advisor user interface.

l PasswordThe password that is used to log in to the Data Protection Advisor user interface.

5. (Optional) To specify a non-default Data Protection Advisor port number, click Show optional fields, and then type the port number in the Port field.

Note

When you add a system to Data Protection Central that uses a non-standard port, you must modify the Data Protection Central firewall to allow communication with that port. The Data Protection Central Security Configuration Guide provides instructions.

6. Click SAVE.

The Systems page refreshes and displays the new system. Also, successfully adding a Data Protection Advisor system enables the Reports link in the Left menu. The Reports link can be used to launch Data Protection Advisor in a new browser tab.

Edit a Data Protection Advisor system After a Data Protection Advisor system is added, if required, you can edit the system details.

Note

If you must change the hostname of an existing Data Protection Advisor system, you must delete the system and re-add it with the new hostname.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Advisor system.

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72 Data Protection Central 1.0.1 Administration Guide

3. Click .

The Edit System dialog box appears.

4. Edit the system details.

5. Click SAVE.

Launch Data Protection Advisor Data Protection Central provides the capability for you to launch Data Protection Advisor.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Advisor system.

3. In the Detail pane, click DATA PROTECTION ADVISOR.

Data Protection Advisor launches in a new browser tab.

4. For further instructions about how to log in to Data Protection Advisor, refer to the Data Protection Advisor documentation.

Delete a Data Protection Advisor system If a Data Protection Advisor system is no longer required, you can delete the system.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Advisor system.

3. Click .

The Confirm Delete dialog box appears.

4. Click DELETE.

The system is removed.

Data Protection Search system management Data Protection Central includes capabilities to manage Data Protection Search systems.

Note

You can configure only one Data Protection Search system with Data Protection Central at a time.

Add a Data Protection Search system To perform advanced search and recover operations, you must add a Data Protection Search system.

Procedure

1. In the Left menu, select System Management.

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Launch Data Protection Advisor 73

2. Click .

The Add System dialog box appears.

3. In the Type list box, select Data Protection Search.

4. Specify the following connection information:

l NameYou can specify any name that helps identify the system.

l HostnameSpecify the fully qualified domain name (FQDN) of the Data Protection Search system.

l UsernameThe username that is used to log in to the Data Protection Search user interface.

l PasswordThe password that is used to log in to the Data Protection Search user interface.

5. (Optional) To specify optional fields, click Show optional fields, and then specify the following information, as required:

l Admin Rest API PortThe default value is 448. To specify the default value, leave this field blank.

l Search UI PortThe default value is 443. To specify the default value, leave this field blank.

Note

When you add a system to Data Protection Central that uses a non-standard port, you must modify the Data Protection Central firewall to allow communication with that port. The Data Protection Central Security Configuration Guide provides instructions.

6. Click SAVE.

The Systems page refreshes and displays the new system. Also, successfully adding a Data Protection Search system enables the Search and Recovery link in the Left menu. The Search and Recovery link can be used to launch Data Protection Search in a new browser tab.

Edit a Data Protection Search system After a Data Protection Search system is created, if required, you can edit the system details.

Note

If you must change the hostname of an existing Data Protection Search system, you must delete the system and re-add it with the new hostname.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Search system.

3. Click .

The Edit System dialog box appears.

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74 Data Protection Central 1.0.1 Administration Guide

4. Edit the system details.

5. Click SAVE.

Launch Data Protection Search Data Protection Central provides the capability for you to launch Data Protection Search.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Search system.

3. In the Detail pane, click DATA PROTECTION SEARCH.

Data Protection Search launches in a new browser tab.

4. For further instructions about how to log in to Data Protection Search, refer to the Data Protection Search documentation.

Delete a Data Protection Search system If a Data Protection Search system is no longer required, you can delete the system.

Procedure

1. In the Left menu, select System Management.

2. Select the Data Protection Search system.

3. Click .

The Confirm Delete dialog box appears.

4. Click DELETE.

The system is removed.

NetWorker system management Data Protection Central includes capabilities to manage NetWorker systems.

Add a NetWorker system To use Data Protection Central to monitor and manage NetWorker systems, add one or more NetWorker systems.

Procedure

1. In the Left menu, select System Management.

2. Click

The Add System dialog box appears.

3. In the Type list box, select NetWorker.

4. Specify the following connection information:

l NameYou can specify any name that helps identify the system.

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Launch Data Protection Search 75

l HostnameThe host name of the NetWorker server that is configured during NetWorker installation. You can specify either the short name or the fully qualified domain name (FQDN).

l UsernameThe username that is used to log in to NetWorker Management Console.

l PasswordThe password that is used to log in to NetWorker Management Console.

5. (Optional) To specify optional fields, click Show optional fields, and then specify the following information, as required:

l PortThe REST API port. The default value is 9090.

Note

When you add a system to Data Protection Central that uses a non-standard port, you must modify the Data Protection Central firewall to allow communication with that port. The Data Protection Central Security Configuration Guide provides instructions.

l NMC URLThe NMC URL when NMC is installed on a server that is separate from the NetWorker server. The value should be written in the following format, where the port is usually 9000: http:// : /gconsole.jnlp

l Override Element Manager Launch URLThe default setting for the NETWORKER MANAGEMENT CONSOLE button is to open a new browser tab, and then direct you to the NetWorker Management Console log in screen. If you do not want to use the default setting, this field provides the capability for you to define the URL that the NETWORKER MANAGEMENT CONSOLE button leads to.

6. Click SAVE.

The Systems page refreshes and displays the new system.

Perform manual activation of NetWorker system reporting You must enable full communication between a NetWorker system and Data Protection Central. Perform the following procedure on the NetWorker server.

Procedure

1. Launch a command prompt.

2. For Linux systems only, install the NetWorker adaptor located in /opt/nsr/ nsrmq/bin.

This step applies only to NetWorker software running on Linux servers and is not required for NetWorker Virtual Edition environments.

Note

The Backup & Recovery Manager 1.3 User Guide provides instructions on how to install the adaptor on Linux systems.

3. Execute the nsrmqctl program using one of the following commands:

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76 Data Protection Central 1.0.1 Administration Guide

l Linux:

/opt/nsr/nsrmq/bin/nsrmqctl

l Windows:

C:\Program Files\EMC NetWorker\nsr\nsrmq\bin\nsrmqctl.exe

4. Check the nsrmq.log file and ensure that the nsrmq process is connected to NetWorker. The log file is located in the following directories:

l Linux:

/opt/nsr/nsrmq/logs/

l Windows:

C:\Program Files\EMC NetWorker\nsr\nsrmq\logs\

Messages similar to the following appear when the nsrmq process is connected to NetWorker:

2018-01-18 12:54:10-0700 [AMQP] Connecting to / on 127.0.0.1:5672 2018-01-18 12:54:10-0700 [AMQP] Connected to / on 127.0.0.1:5672 2018-01-18 12:54:10-0700 [AMQP] Opening new channel to 127.0.0.1 2018-01-18 12:54:10-0700 [AMQP] Checking for exchange 'networker' on 127.0.0.1 2018-01-18 12:54:10-0700 [AMQP] Declaring read queue on 'networker' (127.0.0.1) 2018-01-18 12:54:10-0700 [AMQP] Binding 'rpc:networker' to amq.gen-RjgSkAuRAiEAs4UqmFMjug on 'networker' (127.0.0.1) 2018-01-18 12:54:10-0700 [AMQP] Setting up read task for 'networker/rpc:networker' (127.0.0.1) 2018-01-18 12:54:10-0700 [AMQP] Listening on 'networker/ rpc:networker' (127.0.0.1) 2018-01-18 12:54:10-0700 [NMMRA] Connecting to NetWorker at networker.sddc.local 2018-01-18 12:54:11-0700 [NMMRA] Connected to networker.sddc.local (NetWorker)

5. At the nsrmqctl prompt, type the following command:

monitor

Note

The Backup & Recovery Manager 1.3 User Guide provides more information on nsrmqctl commands.

6. Check the nsrmq.log file again and ensure that the operation is successful.

Messages similar to the following appear when the communication is successful:

2017-12-19 11:16:40-0700 [MONITOR] Sending networkerRegistration message

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Perform manual activation of NetWorker system reporting 77

2017-12-19 11:16:41-0700 [MONITOR] Retrieving configuration information 2017-12-19 11:16:41-0700 [MONITOR] Sending networkerConfiguration message

Note

If the NetWorker services are restarted or the NetWorker server is upgraded, you must perform this procedure again to reactivate full communication between the NetWorker server and Data Protection Central.

Edit a NetWorker system After a NetWorker system is added, you can edit the system details.

Procedure

1. In the Left menu, select System Management.

2. Select the NetWorker system that you want to edit.

3. Click

The Edit System dialog box appears.

4. Edit the details for the selected system.

5. Click SAVE.

Delete a NetWorker system If a NetWorker system is no longer required, you can delete the system.

Procedure

1. In the Left menu, select System Management.

2. Select the NetWorker system that you want to delete.

If required, you can select multiple systems.

3. Click

The Confirm Delete dialog box appears.

4. Click DELETE.

The system is removed.

5. To disconnect NetWorker monitoring, perform one of the following actions on the NetWorker server:

l For LinuxRestart the NetWorker services using the following commands:

service networker stop service networker start

l For WindowsRestart the Networker Backup and Recover Server service.

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78 Data Protection Central 1.0.1 Administration Guide

Launching native system management applications Data Protection Central allows you to launch the native system management application for Avamar, NetWorker, and Data Domain systems.

You can launch the native application for a system from any page that has either of the following components:

l The overflow button:

l The Detail pane

Launch Avamar Administrator Data Protection Central provides the capability for you to launch Avamar Administrator.

For instructions about how to log in to Avamar Administrator, refer to the Avamar documentation.

Launch Avamar Administrator from the overflow button

1.

Click the overflow button ( ) beside the Avamar system, and then click Avamar Administrator. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

Launch Avamar Administrator from the Detail pane

1. Select the Avamar system from the list of systems.

2. In the Detail pane, click AVAMAR ADMINISTRATOR. You are prompted to download a .jnlp file for Avamar Administrator. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch Avamar Administrator. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching Avamar Administrator.

Launch NetWorker Management Console Data Protection Central provides the capability for you to launch NetWorker Management Console (NMC).

For instructions about how to log in to NMC, refer to the NetWorker documentation.

Launch NMC from the overflow button

1.

Click the overflow button ( ) beside the NetWorker system, and then click NetWorker Management Console.

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Launching native system management applications 79

You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

2. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

Launch NMC from the Detail pane

1. Select the NetWorker system from the list of systems.

2. In the Detail pane, click NETWORKER MANAGEMENT CONSOLE. You are prompted to download a .jnlp file for NMC. Based on the browser settings, the file can either be opened or saved.

3. Execute the .jnlp file to launch NMC. Due to system security settings, there may be security prompts when you execute the .jnlp file. Accept the security prompts to continue launching NMC.

Launch Data Domain System Manager Data Protection Central provides the capability for you to launch the Data Domain System Manager.

For instructions about how to log in to Data Domain System Manager, refer to the Data Domain documentation.

Launch System Manager from the overflow button

Click the overflow button ( ) beside the Data Domain system, and then click System Manager.

Launch System Manager from the Detail pane Select the Data Domain system from the list of systems, and then in the Detail pane, click SYSTEM MANAGER.

Group Management Data Protection Central includes capabilities to organize systems into groups. Groups are useful to apply in Data Protection Central filters. After a group is created, you can edit the group. When a group is no longer required, you can delete the group.

Add a group To organize systems, you can use groups.

Procedure

1. In the Left menu, select System Management.

2. Click GROUPS.

The GROUPS page appears.

3. Click ADD.

The Add Group dialog box appears.

4. Type a group name.

5. Select the systems that you want to be included in the group.

Hold down the Ctrl key to select multiple systems.

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80 Data Protection Central 1.0.1 Administration Guide

6. Click SAVE.

Edit a group If changes are required to a group, you can edit the group.

Procedure

1. In the Left menu, select System Management.

2. Click GROUPS.

The GROUPS page appears.

3. Select the group that you want to edit.

4. Click EDIT.

5. (Optional) Edit the Group Name.

6. (Optional) Edit the list of systems that are included in the group.

Hold down the Ctrl key to select multiple systems.

7. Click SAVE.

Delete a group If a group is no longer required, you can delete the group.

Procedure

1. In the Left menu, select System Management.

2. Click GROUPS.

The GROUPS page appears.

3. Select the group that you want to delete.

4. Click DELETE.

A Confirm Delete dialog box appears.

5. Click DELETE.

System Management

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82 Data Protection Central 1.0.1 Administration Guide

CHAPTER 7

Reports

Learn about Data Protection Central reports.

Topics include:

l Reports overview............................................................................................... 84 l Run a report.......................................................................................................84 l View the last report............................................................................................85 l Backup Report Card...........................................................................................85 l Backup Client Summary..................................................................................... 85 l Strike Summary................................................................................................. 86 l Backup Data Backed Up Daily............................................................................ 87 l Backup Number of Jobs Backed Up Daily...........................................................87 l Data Domain Utilization...................................................................................... 87 l Data Domain Tier Utilization............................................................................... 87 l Data Domain Daily Compression Statistics......................................................... 88 l Data Domain Filesystem Utilization ................................................................... 88 l Data Domain DeDuplication Ratio.......................................................................88 l Data Domain Active Streams..............................................................................88

Reports 83

Reports overview Data Protection Central provides the capability for you to run 11 of the most used Data Protection Advisor reports for Avamar, NetWorker, and Data Domain systems.

Data Protection Central reporting features require you to have Data Protection Advisor system configured with Data Protection Central.

Add a Data Protection Advisor system on page 72 provides instructions for adding a Data Protection Advisor system to Data Protection Central.

For more information about Data Protection Advisor, refer to the Data Protection Advisor documentation set.

You can run, and then view these reports directly in the Data Protection Central user interface. You can also specify the reporting period for these reports within the Data Protection Central interface.

Note

To take full advantage of Data Protection Central capabilities, it is recommended that all systems that are configured in Data Protection Advisor also be configured in Data Protection Central.

Run a report In the Data Protection Central user interface, you can run 11 of the most used Data Protection Advisor reports for Avamar, NetWorker, and Data Domain systems.

Procedure

1. In the Left menu, select Reports.

2. (Optional) To filter the list of reports on system type, select one or more of the following options:

l Avamar

l Data Domain

l NetWorker

3. (Optional) To search for a specific report, type the report name in the search box.

4. (Optional) To specify a reporting period other than the default of last week for the report that you want to run, click LAST WEEK.

A menu appears and displays a list of the reporting periods that are available.

From the list, select a reporting period.

5. On the report that you want to run, click RUN REPORT.

While the report is generating, the RUN REPORT button displays PROCESSING.

When the report is available for viewing, a notification appears at the top of the user interface.

6. After the report generation is complete, to view the report, click VIEW LAST REPORT.

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84 Data Protection Central 1.0.1 Administration Guide

The report opens in a new window.

View the last report Data Protection Central provides the capability for you to view the last report that was run.

Data Protection Advisor retains reports for a period of 24 hours. The View Report link will not be visible if the last report was generated more than 24 hours ago.

Procedure

1. In the Left menu, select Reports.

2. (Optional) To filter the list of reports on system type, select one or more of the following options:

l Avamar

l Data Domain

l NetWorker

3. (Optional) To search for a specific report, type the report name in the search box.

4. On the report that you want to view, click VIEW LAST REPORT.

The report opens in a new window.

Backup Report Card The Backup Report Card reports information about each client that was backed up over the reporting period and the number of successful and unsuccessful jobs on a daily basis in a report card.

The Backup Report Card identifies clients that have repetitive failures, or more importantly, clients that have not been backed up at all. For each day in the specified reporting period, a cell displays the backup status of each client:

l If the cell for a client is completely green, all backups were successful for that client on that day.

l If the cell is completely red, all backups failed for that client on that day.

l If there is a mix of red and green, the proportion represents the percentage of backups that failed on that client on that day.

l If a cell is white, no backups occurred for that client on that day.

Backup Client Summary The Backup Client Summary report provides of summary of the backup client in a table report.

The report includes the following information:

l CompletedCount of the total number of clients on the backup server that has at least one job on it.

l SuccessfulIndicates that all jobs that were processed on the client during the reporting period were successful.

Reports

View the last report 85

l PartialIndicates that some jobs were successful and that some jobs were unsuccessful during the reporting period. The statuses of jobs could be Successful, Failure, or Missed. The Backup Client Summary report lists a client as a Partial client when it has a mix of failed, successful, and missed jobs within the period.

l FailedCount of the total number of clients after deduplication with only failed jobs on them.

l MissedCount of the number of clients with all missed jobs on them.

l ActiveCount of the number of clients with active jobs running.

l Success RateSuccess rate of clients on the backup server over the reporting period.

Strike Summary The Strike Summary report returns the number of clients that have not been backed up for one or more days consecutively in a table report.

The report includes the following information:

l One StrikeCount of the number of clients that have at least one failure in the last 24 hours, which is the last day.

l Two StrikesCount of the number of clients that have at least one failure in the last 24 hour to 48 hour period and last 24 hour period, which is the last 2 days.

l Three StrikesCount of the number of clients that have at least one failure in the last 3 days.

The following list includes information about strikes and other elements of this report:

l Strikes are based on clients.

l If deduplication is enabled in Configure Report Settings in the Data Protection Advisor web console, the jobs on the client are deduplicated to discount earlier failures where a job later succeeded.

l A partial success where some jobs are successful and some fail for a client, counts as strike.

l If a client has a combination of missed/failed or missed/successful jobs, it is considered a partial client and is included in the strike count. Alternatively, a client with all missed jobs is included in the count.

l Full or incremental Backup level does not make a difference. Reports do not filter based on job level.

l If you run a report with a period of last day, the report only returns a one strike failed client count because you only ran it for the last day. If you run the report for last 2 days, if any exist, it returns the count for one and two strike failures. If you run it for last week or last 3 days, the report returns any failures in last 3 days.

l The report is hard-coded to return failure counts only for consecutive failed clients for the last 3 days, maximum. It does not matter if you configure the report to run with a period that is longer than 3 days. For example, if you specify the period of last month, the report does not report on any three strikes within the last month.

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86 Data Protection Central 1.0.1 Administration Guide

Backup Data Backed Up Daily The Backup Data Backed Up Daily report returns the total data by server that is backed up daily in a column chart.

The report includes the following information:

l Total SizeTotal amount of data backed up (in GB).

l ServerName of the server on which the backup occurred.

Backup Number of Jobs Backed Up Daily The Backup Number of Jobs Backed Up Daily report returns the total number of jobs that are backed up daily in a column chart.

Num Jobs represents the number of jobs that have completed.

Data Domain Utilization The Data Domain Utilization report returns information about Data Domain utilization in a table.

The report includes the following information:

l HostnameName of the host on which the file system is mounted.

l UtilizationAverage utilization for all hosts as a percentage.

l CapacityTotal capacity on the host in GB.

l Used CapacityAmount of space that is used on the file system in MB.

l Cleanable SpaceAmount of space that can be cleaned in MB.

l Free CapacityAmount of free space on the file system in MB.

l Last Day ChangeThe amount of space that is used in MB per Data Domain in the 24 hours.

l Dedup RatioThe de-duplication ratio that Data Domain is achieving.

Data Domain Tier Utilization The Data Domain Tier Utilization report returns information about Data Domain system tier capacity and utilization in a table report.

The report includes the following information:

l HostnameName of the Data Domain.

l TierName of the tier.

l UtilizationCapacity utilization on the tier as a percentage.

l CapacityTotal storage space in MB.

l Used CapacityPost compression size in MB.

l Available CapacityAvailable storage space in MB.

l Pre Compression SizePre compression size in MB.

Reports

Backup Data Backed Up Daily 87

l Cleanable SpaceAmount of cleanable space in MB.

Data Domain Daily Compression Statistics Returns Data Domain daily compression statistics in a line chart. Uses data from the Daily Compression Statistics data source.

l HostnameName or IP address of the Data Domain server.

l Total Compression FactorDifference between the Pre Compression Size and the Post Local Compression Size (in MB).

l Dedupe RatioDifference between the Deduplication Ratio and the Total Compression Factor, displayed as a percentage.

l Global Compression FactorSize after deduplication (in MB).

l Local Compression FactorSize after deduplication + local compression (in MB).

l ReductionDisplayed as a percentage.

Data Domain Filesystem Utilization The Data Domain Filesystem Utilization report returns Data Domain utilization trend values over time in a line chart.

Utilization represents Data Domain file system utilization value as a percentage.

Data Domain DeDuplication Ratio The Data Domain DeDuplication Ratio report returns the ratio for the size of data that is deduplicated against the original data size over time in a line chart.

The report includes the following information:

l HostnameName or IP address of Data Domain.

l Dedupe RatioDifference between the Deduplication Ratio and the Total Compression Factor as a percentage.

Data Domain Active Streams The Data Domain Active Streams report returns the Data Domain active streams in a line chart.

The report includes the following information:

l HostnameName or IP address of the Data Domain server.

l Active Read StreamsNumber of active read file streams.

l Active Write StreamsNumber of active write file streams.

l Re Opened Read StreamsRe-opened read file streams in the past 30 seconds.

l Re Opened Write StreamsRe-opened write file streams in the past 30 seconds.

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88 Data Protection Central 1.0.1 Administration Guide

CHAPTER 8

Troubleshooting

The following sections may assist with troubleshooting issues with Data Protection Central.

Topics include:

l Directory structure and log information............................................................. 90 l Systems fail to activate......................................................................................90 l Lockbox..............................................................................................................91 l Unlock a Data Protection Central user account..................................................92 l Number of activities listed in Data Protection Central does not match Avamar

Administrator .................................................................................................... 92 l Resolve error notifications................................................................................. 93

Troubleshooting 89

Directory structure and log information The following list includes information about the Data Protection Central directory structure and log information:

l All Data Protection Central specific packages are under: /usr/local/dpc/lib

l Each package has its own subdirectory. For example, setup and monitor.

l Each package has similar structures. For example, bin and conf.

l The /usr/local/dpc/bin directory includes scripts to start or stop Data Protection Central services. To start or stop an individual Data Protection Central service, use the systemctl command.

l The /var/log/dpc directory hosts all Data Protection Central related logs including NGINX, MongoDB, and RabbitMQ.

l The /var/lib/dpc directory hosts all Data Protection Central generated data which consists of MongoDB and RabbitMQ.

l All Data Protection Central related logs are under: /var/log/dpc/[module name] [module name].out files contain console logging from starting and running the module process.

[module name].log files contain logging from the module.

l All Elemental Gateway (ELG) logs are under: /var/log/dpc/elg/

l The Data Protection Central user interface (msm-ui-main service) log is under: /var/log/dpc/msm-ui-main This log file is small and contains information from starting the Node.js server.

l The Data Protection Central Monitoring (dpc-monitor service) logs are under: /var/log/dpc/monitor This directory contains the rolling log files from the monitoring process.

Systems fail to activate If a system is in a NotReporting health state for more than 5 minutes after the system is added or after a refresh is performed on the Systems Management page, reactivate messaging.

To reactivate messaging, perform the following steps:

1. Browse to the Systems Management page.

2. Select the system that is not reporting.

3. Click Reactivate.

4. Browse to the Activities > Audit screen, and then monitor the progress.

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90 Data Protection Central 1.0.1 Administration Guide

Lockbox Data Protection Central includes a lockbox that is used to encrypt and store the system credentials of the systems Data Protection Central monitors and manages.

When the lockbox is created, an encrypted lockbox password must be specified. The password is used along with System Stable Values (SSVs) to create an encryption key. The lockbox uses this encryption key to encrypt the system credentials.

Lockbox password requirements The lockbox password must be between 8 and 256 characters in length.

Reset the lockbox In certain situations, for example, if a lockbox becomes corrupt, you may have to reset the lockbox.

Note

If the lockbox is reset, each system must be edited to re-enter the login credentials in order to store them in the lockbox.

Procedure

1. Open an SSH session with an SSH tool, such as PuTTY.

2. As the Linux OS user admin, log in to the Data Protection Central host.

3. Type the following commands:

cd /usr/local/dpc/lib/elg sudo service msm-elg stop bin/elgcli -reset -lockbox -password {original_password} sudo service msm-elg start

where original_password is the password that was specified when the lockbox was created.

If resetting the lockbox is unsuccessful, remove the existing lockbox, and then create the lockbox again.

Remove the lockbox In certain situations, you may need to remove the lockbox, for example, when resetting the lockbox is unsuccessful.

Procedure

1. Open an SSH session with an SSH tool such as PuTTY.

2. As the Linux OS user admin, log in to the Data Protection Central host.

3. To remove the lockbox, remove the following files with the rm -rf command:

l clp_lb.lb l clp_lb.lb.FCD

Troubleshooting

Lockbox 91

Create the lockbox If for some reason you are required to remove the lockbox that was automatically created during the initial OVA deployment, you can manually create a lockbox.

Procedure

1. Open an SSH session with an SSH tool, such as PuTTY.

2. As the Linux OS user admin, log in to the Data Protection Central host.

3. Type the following commands:

cd /usr/local/dpc/lib/elg systemctl stop dpc-elg bin/elgcli -create -lockbox -password cd /var/lib/dpc/security/ chown dpc:dpc clp_lb.lb* systemctl start dpc-elgsudo service dpc-elg start

The lockbox password must be between 8 and 256 characters in length.

Unlock a Data Protection Central user account When too many failed login attempts through SSH are made on a Data Protection Central user account, the account is locked. You can reset the account to unlock it and regain access.

Procedure

1. Connect to the console of the Data Protection Central server, and log in to the "admin" account.

2. To change to the root user, run the following command:

su -

3. To reset SSH access to the user account, run the following command:

pam_tally2 --user=admin --reset

Number of activities listed in Data Protection Central does not match Avamar Administrator

In Data Protection Central, the activity status information is based on the Policy rather than the individual client. As a result, the number of activities listed in Data Protection Central does not match what is reported in Avamar Administrator. To compare activity status in Data Protection Central to Avamar Administrator, add up the number of clients in each Policy for the particular activity status and time frame.

In Data Protection Central, the clients are listed in the Activities > Systems page on the detailed pane. You can use the Last 24 hours time filter in both Data Protection Central and Avamar Administrator to compare the information.

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92 Data Protection Central 1.0.1 Administration Guide

For example, if you run ten Policies with two clients each in the last 24 hours and each operation completes successfully, the Data Protection Central Dashboard shows a Completed count of ten while the Avamar Administrator Dashboard would show a Succeeded count of 20.

Resolve error notifications There are several ways that you can resolve error notifications that appear in a red bar at the top of the browser window.

The following list includes the different ways that you can resolve error notifications:

l On the right side of the bar, click the red X button.

l If the page is not displaying or not functioning correctly, it is recommended that you refresh the browser.

l If refreshing the browser is not working, log out of the Data Protection Central user interface, and then log back in.

Troubleshooting

Resolve error notifications 93

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94 Data Protection Central 1.0.1 Administration Guide

GLOSSARY

A

administrator Person who normally installs, configures, and maintains software on network computers, and who adds users and defines user privileges.

Avamar Administrator A graphical management console software application that is used to remotely administer an Avamar system from a supported Windows or Linux client computer.

Avamar client A computer or workstation that runs Avamar software and accesses the Avamar server over a network connection. Avamar client software comprises a client agent and one or more plug-ins.

Avamar server The server component of the Avamar client/server system. Avamar server is a fault- tolerant, high-availability system that efficiently stores the backups from all protected clients. It also provides essential processes and services required for data restores, client access, and remote system administration. Avamar server runs as a distributed application across multiple networked storage nodes.

D

Data Protection Central server

The Data Protection Central server contains the business logic and supporting databases, hosts the web application, and communicates with all managed servers for management and monitoring purposes. The Data Protection Central server collects event data from adapters that run on the managed Avamar server.

E

Element managers Applications that are used to configure and manage one or more data protection and storage devices.

H

HFS check An Avamar Hash File System check (HFS check) is an internal operation that validates the integrity of a specific checkpoint. Once a checkpoint has passed an HFS check, it can be considered reliable enough to be used for a server rollback.

host Computer on a network.

hostname Name or address of a physical or virtual host computer that is connected to a network.

Data Protection Central 1.0.1 Administration Guide 95

L

Lightweight Directory Access Protocol (LDAP)

Set of protocols for accessing information directories.

N

NetWorker administrator NetWorker server user who may add, change, or delete NetWorker server users.

NetWorker Management Console (NMC)

Software program that is used to manage NetWorker servers and clients. The NMC server also provides reporting and monitoring capabilities for all NetWorker processes.

NetWorker server Computer on a network that runs the NetWorker server software, contains the online indexes, and provides backup and restore services to the clients and storage nodes on the same network.

O

OVA Open Virtual Appliance (OVA) is a single file distribution of a package that follows the packaging format standard called Open Virtualization Format (OVF). The application server is deployed as an OVA virtual machine.

S

SSH Secure Shell. A remote login utility that authenticates by way of encrypted security keys instead of prompting for passwords. This prevents passwords from traveling across networks in an unprotected manner.

Glossary

96 Data Pr

Manualsnet FAQs

If you want to find out how the Data Protection Central Dell works, you can view and download the Dell Data Protection Central 1.0.1 Data Protection Administration Guide on the Manualsnet website.

Yes, we have the Administration Guide for Dell Data Protection Central as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Administration Guide should include all the details that are needed to use a Dell Data Protection Central. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

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