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Dell PowerProtect 19.4 Data Manager Deployment Guide PDF

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Summary of Content for Dell PowerProtect 19.4 Data Manager Deployment Guide PDF

PowerProtect Data Manager Version 19.4

Deployment Guide Rev 01

March 2020

Copyright 2017-2020 Dell Inc. or its subsidiaries. All rights reserved.

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

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of their respective owners. Published in the USA.

Dell EMC Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.DellEMC.com

2 PowerProtect Data Manager Deployment Guide

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Getting Started 9 Introducing PowerProtect Data Manager software........................................... 10 References.........................................................................................................11 Terminology....................................................................................................... 11 Accessing the PowerProtect Data Manager UI..................................................12

Replacing the default PowerProtect Data Manager certificate ............13 Getting Started.................................................................................... 14 UI tools and options ............................................................................. 14

Installation Prerequisites 17 PowerProtect Data Manager Interoperability Introduction................................ 18 Microsoft application agent, Oracle RMAN agent, and PowerProtect DD system interoperability.................................................................................................. 18 File System agent interoperability and supported operating systems ............... 19 PowerProtect Data Manager resource requirements in a VMware environment... 20

Deploying the PowerProtect Data Manager Software 21 PowerProtect Data Manager OVA deployment methods.................................. 22 Deploy the OVA file to a vCenter server............................................................22 Deploy the OVA file to an ESXi host..................................................................24

Configuration 27 Configure the PowerProtect Data Manager virtual appliance........................... 28 Log bundle creation to troubleshoot configuration failures............................... 30 Register the Secure Remote Services gateway................................................. 31

Remove the Secure Remote Services gateway.................................... 32

Upgrading the PowerProtect Data Manager Software 33 Upgrade PowerProtect Data Manager from version 19.4 and later................... 34 Upgrade PowerProtect Data Manager from version 19.2 and 19.3.................... 35 Upgrade the software from PowerProtect Data Manager version 19.1..............37 Managing certificates after upgrading from versions earlier than PowerProtect Data Manager version 19.1................................................................................ 38

Preface

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

CONTENTS

PowerProtect Data Manager Deployment Guide 3

Contents

4 PowerProtect Data Manager Deployment Guide

Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

Note: This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website https://www.dell.com/support.

Purpose

This document describes how to deploy the PowerProtect Data Manager software.

Audience

This document is intended for the system administrator who will deploy the PowerProtect Data Manager software.

Revision history

The following table presents the revision history of this document.

Table 1 Revision history

Revision Date Description

01 March 31, 2020 Initial release of this document for PowerProtect Data Manager 19.4.

Related documentation

The following publications provide additional information:

l PowerProtect Data Manager Administration and User Guide Describes how to configure the software.

l PowerProtect Data Manager Release Notes Contains information on new features, known limitations, environment, and system requirements for the software.

l PowerProtect Data Manager Security Configuration Guide Contains security information.

l PowerProtect Data Manager API documentation: https://developer.dellemc.com Lists the PowerProtect Data Manager APIs and includes tutorials to guide you in their use.

Special notice conventions that are used in this document

The following conventions are used for special notices:

CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

Note: A Note indicates important information that helps you make better use of your product.

Typographical conventions

The following type style conventions are used in this document:

PowerProtect Data Manager Deployment Guide 5

Table 2 Style conventions

Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.

Italic Used for full titles of publications that are referenced in text.

Monospace Used for:

l System code

l System output, such as an error message or script

l Pathnames, file names, file name extensions, prompts, and syntax

l Commands and options

Monospace italic Used for variables.

Monospace bold Used for user input.

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... Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to find product documentation

l https://www.dell.com/support

l https://community.emc.com

Where to get support

The Support website https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

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2. On the Support tab, click Knowledge Base.

Preface

6 PowerProtect Data Manager Deployment Guide

3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

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3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

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To review an open service request:

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3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

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For peer contacts, conversations, and content on product support and solutions, go to the Community Network https://community.emc.com. Interactively engage with customers, partners, and certified professionals online.

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Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to DPAD.Doc.Feedback@emc.com.

Preface

PowerProtect Data Manager Deployment Guide 7

Preface

8 PowerProtect Data Manager Deployment Guide

CHAPTER 1

Getting Started

This section includes the following topics:

l Introducing PowerProtect Data Manager software................................................................10 l References............................................................................................................................. 11 l Terminology............................................................................................................................11 l Accessing the PowerProtect Data Manager UI...................................................................... 12

PowerProtect Data Manager Deployment Guide 9

Introducing PowerProtect Data Manager software PowerProtect Data Manager software is an enterprise solution that provides software-defined data protection, deduplication, operational agility, self-service, and IT governance.

PowerProtect Data Manager enables the transformation from traditional centralized protection to an IT-as-a-service model based on a self-service design. This design ensures that you can enforce compliance and other business rules, even when backup responsibilities are decentralized to individual database administrators and application administrators.

PowerProtect Data Manager key features include:

l Software-defined data protection with integrated deduplication, replication, and reuse

l Data backup and recovery self-service operations from native applications that are combined with central IT governance

l Multicloud optimization with integrated cloud tiering

l SaaS-based monitoring and reporting

l Modern services-based architecture for ease of deployment, scaling, and upgrading

PowerProtect Data Manager integrates multiple data protection products within the Dell EMC Data Protection portfolio to enable data protection as a service, providing the following benefits:

l Enables the data protection team to create data paths with provisioning, automation, and scheduling to embed protection engines into the infrastructure for high-performance backup and recovery.

l Enables backup administrators of large-scale environments to schedule Microsoft SQL, Oracle, and SAP HANA backups from a central location on the PowerProtect Data Manager server.

l Uses an agent-based approach to discover the protected and unprotected databases on an application server.

l Enables governed self-service and centralized protection by:

n Monitoring and enforcing Service Level Objectives (SLOs)

n Identifying violations of Recovery Point Objectives (RPO)

n Applying retention locks on backups that are created using the Microsoft application agent, Oracle RMAN agent, and SAP HANA agent.

l Supports deploying an external VM Direct appliance to move data with the VM Direct Engine. The PowerProtect Data Manager software comes prebundled with an embedded VM Direct appliance, which is automatically used as a fallback proxy for performing backup and restore operations when the added external proxies fail or are disabled. Dell EMC recommends that you always deploy external proxies, because the embedded proxy has limited capacity for performing parallel backups.

l Supports the vRealize Automation DP extension, which enables provisioning of virtual machines with PowerProtect Data Manager protection, on-demand backup, and restore to the original or a new location. The vRealize Automation Data Protection Extension for PowerProtect Data Manager Installation and Administration Guide provides more information.

l Supports integration of Cloud Disaster Recovery (Cloud DR), including workflows for Cloud DR deployment, protection, and recovery operations in the AWS or Azure cloud.

l Supports PowerProtect Search, which enables backup administrators to quickly search for and restore VM file copies. The Search Service can be enabled by adding a search node to the configurable Search Engine that is autodeployed during the PowerProtect Data Manager installation.

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10 PowerProtect Data Manager Deployment Guide

l Provides a RESTful interface that allows the user to monitor, configure, and orchestrate Power Protect Data Manager. Customers can use the APIs to integrate their own automation framework or quickly write new scripts with the help of easy-to-follow tutorials.

References Some procedures in this document reference other publications for detailed procedures.

The following publications, available on Dell EMC Online Support, provide additional information:

l PowerProtect Data Manager Security Configuration Guide

l PowerProtect Database Application Agent Installation and Administration Guide

l PowerProtect Microsoft Application Agent Exchange Server User Guide

l PowerProtect Microsoft Application Agent Installation Guide

l PowerProtect Microsoft Application Agent SQL Server User Guide

l PowerProtect Oracle RMAN Agent Administration Guide

l PowerProtect Storage Direct Agent Installation and Administration Guide

l PowerProtect Storage Direct Primary and Protection Storage Configuration Guide

l PowerProtect Storage Direct Solutions Guide

Terminology Familiarize yourself with the terminology that is used in the PowerProtect Data Manager UI and documentation.

The following table provides more information about names and terms you should know to use PowerProtect Data Manager:

Term Description

Application Agent Application Agents are installed on application or database host servers to manage protection using PowerProtect Data Manager. These Agents are commonly known as DDBoost Enterprise Agents (DDBEA) for databases and applications.

Asset Assets are objects in PowerProtect Data Manager for which you want to manage protection, including VMs, databases, and file systems.

Asset Source Assets that PowerProtect Data Manager protects reside within Asset Sources, which include vCenter Servers, application or database hosts, and file servers.

Cloud Tier Storage Cloud Tier storage can be added to an external DD system to expand the DD deduplication storage capacity onto less expensive object storage in public or private object storage clouds, including Dell EMC secure Elastic Cloud Storage appliances.

Copy A PowerProtect Data Manager copy is a point-in-time backup copy of an Asset.

Copy Map The PowerProtect Data Manager Copy Map is a visual representation of backup copy locations on your Protection Storage and is available for all protected Assets that have copies.

Getting Started

PowerProtect Data Manager Deployment Guide 11

Term Description

Discovery Discovery is an internal process that scans Asset Sources to find new assets to protect and scans infrastructure components to monitor their health and status.

Instant Access PowerProtect Data Manager VM backup copies can be accessed, mounted, and booted directly from the Protection Storage targets as running VMs. Copies can also be moved to a production VMware datastore using vMotion.

Power Protect Data Manager Agent

An agent that is included in PowerProtect Data Manager and installed on each application agent host server so that you can monitor and manage the application agent through PowerProtect Data Manager.

PowerProtect Search Engine

The PowerProtect Search Engine enables you to add a node for indexing copies. Indexing enables you to quickly search for VM file copies and restore the individual files.

Protection Engines Protection Engines are infrastructure components that are centrally deployed from PowerProtect Data Manager and used as data movers to transfer data from Asset Sources to Internal or External Protection Storage targets.

Protection Policy Protection Policies configure and manage the entire life cycle of backup data, which includes backup type, assets, backup start/stop time, backup device, and backup retention.

Service Level Agreement (SLA)

An optional policy that you can layer on top of a Protection Policy. An SLA performs additional checks on protection activities to ensure that protection goals meet the standards that your organization requires. SLAs are made up of one or more Service Level Objectives.

Service Level Objectives (SLO)

Definable rules that set the criteria for Recovery Point Objectives (RPO), encryption, and locations of backups according to your company requirements.

VM Direct A Protection Engine that is centrally deployed from PowerProtect Data Manager as a stateless virtual appliance. VM Direct handles I/O processing and deduplication for protected virtual machines.

Accessing the PowerProtect Data Manager UI PowerProtect Data Manager provides a stand-alone UI that you can use to manage and monitor system behavior.

Procedure

1. From a host that has network access to the virtual appliance, use Google Chrome to connect to the appliance:

https://appliance_hostname Note: You can specify the hostname or the IP address of the appliance.

2. Log in with your user name and password.

If you receive an unsigned certificate warning, see Replacing the default PowerProtect Data Manager certificate on page 13 for instructions.

The Getting Started page appears.

Getting Started

12 PowerProtect Data Manager Deployment Guide

l The left pane provides links to the available menu items. Expand a menu item for more options.

l The icons in the PowerProtect Data Manager banner provide additional options.

Replacing the default PowerProtect Data Manager certificate Use this procedure to replace the PowerProtect Data Manager UI and public API facing certificates with new self-signed or CA signed certificates.

Before you begin

You must have the following keys and certificates in place:

l /etc/ssl/certificates/customer/customerkey.pem l /etc/ssl/certificates/customer/customer.pem l /etc/ssl/certificates/customer/customer.keystore l /etc/ssl/certificates/customca/customca.truststore Procedure

1. Log in to the PowerProtect Data Manager system as the root user.

Note: PowerProtect Data Manager does not support using the ssh command with the root account. To use ssh to connect to the system, log in to ssh with the admin account, and then use the su command to change to the root account.

2. Run the following Unix commands:

cd /usr/local/brs/lib/ecdm-ui/app

ln -s /etc/ssl/certificates/customer/customer.pem cert.pem

ln -s /etc/ssl/certificates/customer/customerkey.pem private-key.pem

sudo systemctl restart nginx

3. Update the /usr/local/brs/lib/zuul/config/application.yml file with following parameters:

key-store: Specify the file path where your key-store certificate is kept. For example: /etc/ssl/certificates/customer/customer.keystore key-store-password: Specify a key-store password.

key-password: Specify a key password.

key-alias: Specify a key alias.

trust-store: Specify the file path where your trust-store certificate is kept. For example: /etc/ssl/certificates/customca/customca.truststore trust-store-password: Specify a trust-store password.

4. Carry out the command: zuul restart 5. Log in to the https://ppdm.customer.com instance.

6. When prompted, accept the certificate.

7. Login to https://ppdm.customer.com:8443.

All external requests are now using your installed certificates.

Getting Started

PowerProtect Data Manager Deployment Guide 13

Getting Started The Getting Started page provides configuration options that are required when the system is first deployed.

The Getting Started page appears upon first deployment of PowerProtect Data Manager and opens to this page by default until you click Skip This.

You can access the Getting Started page at any time by selecting System Settings > Getting Started.

Table 3 PowerProtect Data Manager Getting Started menu items

Options Description

Support View and configure Secure Remote Services (SRS), Email Setup, Auto Support, Logs, System Health.

Disaster Recovery Backup

Configure and manage backups for disaster recovery.

VMware vCenter Opens the Infrastructure > Asset Sources page where you can add a vCenter instance as an asset source so that it can be added to a protection policy.

Protect Assets Opens the Protection Policies page where you can manage Protection Life Cycle workflows for all asset types.

UI tools and options Learn about the available tools in the UI.

PowerProtect Data Manager UI tools

Table 4 PowerProtect Data Manager tools

Menu item Description

Dashboard

Provides a high-level view of the overall state the PowerProtect Data Manager system and includes the following information:

l AlertsSystem alerts

l ProtectionDetails about protection policies

l JobsStatus of all Jobs that are filtered by a selected time period or status type. Select the status in the Jobs pane to open the Jobs window, where you can manage jobs, search, and view details.

l PolicyDetails include number of successes, failures, and excluded assets for each asset type

l Protection StorageProtection storage usage statistics

l RecoveryRecovery statistics

l HealthDetails about the health of the system, including services, licenses, support, protection engines, server backups, and uptime

PowerProtect Data Manager refreshes the data hourly unless you run an ad hoc discovery.

Getting Started

14 PowerProtect Data Manager Deployment Guide

Table 4 PowerProtect Data Manager tools (continued)

Menu item Description

Infrastructure

Click Infrastructure to perform the following tasks:

l View and manage all assets.

l Add vCenter and Application and File System Host asset sources.

l View and manage Integrated Storage.

l Add a VM Direct appliance with the VM Direct protection engine for virtual machine data protection.

l Manage registration of Oracle RMAN agent, Microsoft application agent, SAP HANA agent, and File System agent.

l View and manage Cloud Disaster Recovery.

l Create and manage a Search Cluster.

Protection

Click Protection to perform the following tasks:

l Add protection policy groups to assets.

l Manage SLA.

l Add, edit, and delete Dynamic Groups for assets.

Recovery

Click Recovery to perform the following tasks:

l View asset copy location details and initiate a Restore operation.

l Manage Instant Access Sessions.

l Use the File Search feature to find and restore virtual machine file copies.

Alerts

Click Alerts to perform the following tasks:

l View and acknowledge alerts and events.

l View and examine Audit logs.

l Export audit logs to CSV files.

l Set audit log boundaries.

Administration

Click Administration to perform the following tasks:

l Configure users and roles.

l Set password credentials and manage key chains.

l Configure alert notifications.

l Add LDAP Identity Sources.

Jobs

Click Jobs to manage jobs, view by completed or running, filter, and view details.

Reporting

Click Reporting to log in to PowerProtect Central.

Getting Started

PowerProtect Data Manager Deployment Guide 15

Banner UI options

The following table describes the icons that are located in the PowerProtect Data Manager banner.

Table 5 Banner UI options

Option Description

Click to enter search criteria to find assets, jobs, logs, and alerts.

Click to see recent alerts.

Click to configure and manage PowerProtect Data Manager system network, time zone, and NTP settings, DR backups, security, licenses, upgrades, authentication, agent downloads, and support, and to access the Getting Started page.

Click to log out, and log in as a different user.

Click to see PowerProtect Data Manager version information.

Click to obtain more information about PowerProtect Data Manager, access Dell EMC Support, or view the REST API documentation.

Getting Started

16 PowerProtect Data Manager Deployment Guide

CHAPTER 2

Installation Prerequisites

This section contains the following topics:

l PowerProtect Data Manager Interoperability Introduction.....................................................18 l Microsoft application agent, Oracle RMAN agent, and PowerProtect DD system

interoperability.......................................................................................................................18 l File System agent interoperability and supported operating systems ....................................19 l PowerProtect Data Manager resource requirements in a VMware environment....................20

PowerProtect Data Manager Deployment Guide 17

PowerProtect Data Manager Interoperability Introduction PowerProtect Data Manager integrates multiple data protection products within the Dell EMC Data Protection portfolio to enable data protection as a service. PowerProtect Data Manager enables new data paths with provisioning, automation, and scheduling that enable a data protection team to embed protection engines into the infrastructure for high-performance backup and recovery.

There are several integrated services that comprise the PowerProtect Data Manager solution:

l Protection Storage Services:

n Data DomainHardware

n Data Domain Operating System (DDOS)

n Data Domain Management Center (DDMC)

n Data Domain Virtual Edition (DDVE)

l The following data paths:

n Application Direct

n VM Direct

This section includes several tables that list the supported software and hardware configurations for an PowerProtect Data Manager deployment for each direct data path.

Microsoft application agent, Oracle RMAN agent, and PowerProtect DD system interoperability

The Microsoft application agent and Oracle RMAN agent enable an application administrator to protect and recover data on a SQL Server host and Oracle server host. PowerProtect Data Manager integrates with the Microsoft application agent and Oracle RMAN agent to check and monitor the backup compliance against protection policies. PowerProtect Data Manager also supports central scheduling for backups.

You can install the Microsoft application agent or Oracle RMAN agent on the host that you plan to protect by using the installation instructions that are provided in the PowerProtect Data Manager Administration and User Guide.

Note: The most up-to-date software compatibility information for the PowerProtect Data Manager software, application agents, and supported DD systems is provided in the E-Lab Navigator, available at https://elabnavigator.emc.com/eln/modernHomeDataProtection.

Table 6 Microsoft application agent, Oracle RMAN agent, and DD system support matrix

Product Supported versions

PowerProtect DD systems

l DD990, DD4500, DD7200, DD9500, DD6300, DD6800, DD9300, DD9800, DD3300

If you are adding a DD system to PowerProtect Data Manager directly through PowerProtect Data Manager Infrastructure > Storage:

l DD990, DD4500, DD7200, DD9500, DD6300, DD6800, DD9300, DD9800, DD3300

l DDOS 6.1.2 or higher

Installation Prerequisites

18 PowerProtect Data Manager Deployment Guide

Table 6 Microsoft application agent, Oracle RMAN agent, and DD system support matrix (continued)

Product Supported versions

If you are adding a DD system to PowerProtect Data Manager through DD Management Center (DDMC):

l DDMC 6.1.0.x, 6.1.x with DDOS 6.1.x and higher

The DD Management Center Release Notes provides more information: https://support.emc.com/docu85237_Data-Domain- Management-Center-6.1-Release-Notes.pdf?language=en_US provides more information.

Microsoft application agent

Software compatibility information for the PowerProtect Data Manager software and the Microsoft application agent is provided in the E-Lab Navigator, available at https:// elabnavigator.emc.com/eln/modernHomeDataProtection.

Oracle RMAN agent Software compatibility information for the PowerProtect Data Manager software and the Oracle RMAN agent is provided in the E-Lab Navigator, available at https://elabnavigator.emc.com/eln/ modernHomeDataProtection.

File System agent interoperability and supported operating systems

The File System agent allows an application administrator to protect and recover data on the file system host. PowerProtect Data Manager integrates with the File System agent to check and monitor backup compliance against protection policies. PowerProtect Data Manager also allows central scheduling for backups.

PowerProtect Data Manager supports the co-existence of agents on the same Windows or Linux host for the following:

l Microsoft SQL agent and the File System agent on Windows.

l Oracle/RMAN agent and the File System agent on Linux.

You can install the File System agent on the host that you plan to protect by using the installation instructions provided in the PowerProtect Data Manager Administration and User Guide.

Note: The most up-to-date software compatibility information for the PowerProtect Data Manager software and the File System agent is provided in the eLab Navigator, available at https://elabnavigator.emc.com/eln/modernHomeDataProtection.

Supported operating system versions

Review the following PowerProtect Data Manager File System supported operating system versions for Windows and Linux

Windows

PowerProtect Data Manager supports Windows for File Systems on NTFS and ReFS for the following versions:

l Windows Server 2008 R2

Installation Prerequisites

PowerProtect Data Manager Deployment Guide 19

l Windows Server 2012

l Windows Server 2012 R2

l Windows Server 2016

l Windows Server 2019

Linux

PowerProtect Data Manager supports ext3, ext4 and XFS file systems for the following Linux platforms/versions:

l RedHat Enterprise Linux (RHEL) versions 6.x, 7.x, 8.x.

l SuSe Linux Enterprise Server (SLES) versions 11.x and 12.x. SLES versions 11 SP0 and 12 SP4 are not supported.

Note: PowerProtect Data Manager does not support ext4 file systems on SLES 11 SP1-SP4 platforms.

l CentOS versions 6.x and 7.x up to 7.5.

PowerProtect Data Manager resource requirements in a VMware environment

Learn the minimum system requirements for PowerProtect Data Manager in a VMware environment (ESXi server).

l 10 CPU cores

l 18 GB of RAM for PowerProtect Data Manager

l Seven disks with the following capacities:

n Disk 1100 GB

n Disk 2500 GB

n Disks 3 and 410 GB each

n Disks 5 through 75 GB each

l One 1-GB NIC

Note: If you plan to use Cloud DR, your system must also meet the following requirements:

l CPU requirement = 14

Memory requirement = 22

Installation Prerequisites

20 PowerProtect Data Manager Deployment Guide

CHAPTER 3

Deploying the PowerProtect Data Manager Software

This section contains the following topics:

l PowerProtect Data Manager OVA deployment methods.......................................................22 l Deploy the OVA file to a vCenter server................................................................................ 22 l Deploy the OVA file to an ESXi host...................................................................................... 24

PowerProtect Data Manager Deployment Guide 21

PowerProtect Data Manager OVA deployment methods You can deploy the PowerProtect Data Manager OVA by using one of the following methods.

l Manually deploying the OVA to a vCenter serverUse this method to deploy the OVA to a stand-alone or cluster host, while logged into the vCenter server. Supports configuring the network settings during the deployment.

l Manually deploying the OVA to an ESXi hostUse this method to deploy the OVA while logged in to an ESXi host. Use the VM console to configure the network settings after the deployment completes.

The VMware documentation provides more information about the OVA deployment process and the wizard.

Deploy the OVA file to a vCenter server Use this method to deploy the PowerProtect Data Manager OVA to a stand-alone or cluster host while you are logged in to the vCenter server. This method supports configuring the network settings during the deployment.

About this task

Note that depending upon the version of vCenter in your environment, the order of steps may differ from the order in this procedure.

Procedure

1. Download the OVA package from the Support website:

Dell EMC Support Downloads and Drivers

2. Log in to the vSphere Client.

The vSphere Client window opens.

3. From the Actions menu, select Deploy OVF Template.

Deploying the PowerProtect Data Manager Software

22 PowerProtect Data Manager Deployment Guide

Figure 1 Deploy OVF Template

The Deploy OVF Template wizard opens.

4. On the Select an OVF template page:

a. Browse to the OVA package:

l Select URL and type the URL path to the OVA package. Note: This option is not available when deploying the OVA on an ESXI host.

l Select Local File, and then click Choose File and browse to the OVA package location.

b. Click Next.

5. On the Select a name and folder page:

a. Specify a name for the virtual appliance.

b. Optionally, specify the inventory location. For example, a data center or VM folder.

c. Click Next.

6. On the Select a compute resource page:

a. Select the destination compute resource.

b. Click Next.

7. On the Review details page:

a. Verify the OVF template details.

b. Click Next.

8. On the Select storage page:

a. Select the datastore in which to store the configuration and disk files.

Deploying the PowerProtect Data Manager Software

PowerProtect Data Manager Deployment Guide 23

b. In the Select virtual disk format field, select Thick provision lazy zeroed.

c. Click Next.

9. On the Select networks page:

a. Select a destination network for each source network.

By default, the top network is selected. Ensure that you select the correct network, which may not be the top one in the list.

b. Click Next.

10. On the Customize template page:

a. Specify the Network IP address for the virtual appliance, which should correspond to the network you select in step 8.

Only IPV4 IP addresses are supported.

b. Specify the default gateway for the virtual appliance.

c. Specify the network netmask for the virtual appliance.

d. Specify the DNS server for the virtual appliance. You can configure up to three DNSs.

e. Specify the fully qualified domain name for the virtual appliance. For example, hostname.domain

f. Click Next.

Note: For an ESXi host, only the most recent version(s) of ESXI support configuring network details from this window. If using an earlier ESXi version, you might be required to configure the network settings from the VM Console.

11. In the Ready to Complete window, verify the OVF template details, and click Finish.

Deploy the OVA file to an ESXi host Use the vSphere Client to deploy the PowerProtect Data Manager OVA while you are logged in to an ESXi host. It is optional for the ESXi host to be managed by a vCenter server. You must use the VM console to configure the network settings after the deployment completes.

Procedure

1. Download the OVA package from the Support website:

Dell EMC Support Downloads and Drivers

2. Log in to the vSphere Client.

The vSphere Client window opens.

3. From the Actions menu, select Deploy OVF Template.

Deploying the PowerProtect Data Manager Software

24 PowerProtect Data Manager Deployment Guide

Figure 2 Deploy OVF Template

The Deploy OVF Template wizard opens.

4. On the Select an OVF template page:

a. Browse to the OVA package:

l Select URL and type the URL path to the OVA package. Note: This option is not available when deploying the OVA on an ESXI host.

l Select Local File, and then click Choose File and browse to the OVA package location.

b. Click Next.

5. On the Select a name and folder page:

a. Specify a name for the virtual appliance.

b. Optionally, specify the inventory location. For example, a data center or VM folder.

c. Click Next.

6. On the Select storage page:

a. Select the datastore in which to store the configuration and disk files.

b. In the Select virtual disk format field, select Thick provision lazy zeroed.

c. Click Next.

7. On the Select networks page:

a. Select a destination network for each source network.

By default, the top network is selected. Ensure that you select the correct network, which may not be the top one in the list.

Deploying the PowerProtect Data Manager Software

PowerProtect Data Manager Deployment Guide 25

b. Click Next.

8. On the Customize template page:

a. Specify the Network IP address for the virtual appliance, which should correspond to the network you select in step 8.

Only IPV4 IP addresses are supported.

b. Specify the default gateway for the virtual appliance.

c. Specify the network netmask for the virtual appliance.

d. Specify the DNS server for the virtual appliance. You can configure up to three DNSs.

e. Specify the fully qualified domain name for the virtual appliance. For example, hostname.domain

f. Click Next.

Note: For an ESXi host, only the most recent version(s) of ESXI support configuring network details from this window. If using an earlier ESXi version, you might be required to configure the network settings from the VM Console.

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26 PowerProtect Data Manager Deployment Guide

CHAPTER 4

Configuration

This section contains the following topics:

l Configure the PowerProtect Data Manager virtual appliance................................................28 l Log bundle creation to troubleshoot configuration failures....................................................30 l Register the Secure Remote Services gateway..................................................................... 31

PowerProtect Data Manager Deployment Guide 27

Configure the PowerProtect Data Manager virtual appliance After you deploy and turn on the PowerProtect Data Manager appliance, you must configure the virtual appliance.

Before you begin

l Ensure that you turn on the PowerProtect Data Manager virtual appliance.

l (Optional) Download a local copy of the PowerProtect Data Manager virtual appliance license file.

About this task

Perform the following steps from a host that has access to the PowerProtect Data Manager virtual appliance.

Procedure

1. From a host that has network access to the virtual appliance, use Google Chrome to connect to the appliance:

https://appliance_hostname Note: You can specify the hostname or the IP address of the appliance.

2. If an SSL certificate warning page appears with the message Your connection is not private, click Advanced, and then click Proceed to hostname_or_ip_address (unsafe).

3. On the Welcome pane, perform the following actions:

a. To set up PowerProtect Data Manager as a new installation, select New Install.

b. To perform a disaster recovery, select Restore Backup.

c. Click Next.

Figure 3 Welcome pane

4. On the License pane, perform the following actions:

Configuration

28 PowerProtect Data Manager Deployment Guide

Note: If the license was already applied, review the license information and then click Next.

a. In the License Type field, select a type of license.

a. To use an evaluation license, select 90 days evaluation license. A description of the license appears in the License File field.

b. To load a license, select License File > Choose File, and then browse to and select the license that you want to load.

c. To copy the contents of the license file, select Plain Text and then copy the contents of the license file into the Plain Text field.

b. Click Next.

5. In the Authentication pane, perform the following actions:

The Use same password for all option is selected by default. PowerProtect Data Manager uses the same password for admin, services, and lockbox accounts.

a. Optionally, clear the Use same password for all option.

l If you leave the Use same password for all option selected, in the Enter a new password and Renter password to confirm fields, specify a password.

l If you clear the Use same password for all option, in the Enter a new password and Renter password to confirm fields, specify individual passwords for the administrative, services, and lockbox accounts.

Ensure that the password meets the following requirements:

l Minimum of nine characters and a maximum of one hundred characters

l At least one numeric character (0-9)

l At least one uppercase character (A-Z)

l At least one lowercase character (a-z)

l At least one special character from the following list of acceptable characters:

~!@#$%^&*()_+`-={}|[]\:'";,./<>?

b. Click Next.

6. In the System Settings pane, perform the following actions:

a. In the Current Timezone list box, select the time zone where the system is physically located.

b. To add an NTP server, click Add.

c. In the Server IP Address field, specify the NTP server IP address.

d. Click Add.

e. To change the list of NTP servers, click Edit or Delete.

f. Click Next.

7. In the Email Setup - Optional pane, perform the following actions:

a. In the Mail Server field, specify the SMTP server IP address.

b. In the Email From field, specify the administrator email address.

c. In the Recipient for Test Email field, specify the recipient email address.

Configuration

PowerProtect Data Manager Deployment Guide 29

d. In the Port field, specify the TCP port to connect to the SMTP server.

e. In the Username field, specify the mail username.

f. In the Password field, specify the mail password.

g. To send a test email to the specified IP address, click Send Test Email.

h. To acknowledge the test email was successfully sent, click OK.

i. To send diagnostic and usage data to Dell EMC for proactive support and to help improve our products and services, switchAuto Support to ON.

When enabling auto support, click View Terms to review the telemetry software terms. Scroll down to click Accept to finish enabling auto support, or Decline to disable auto support.

j. Click Next.

Note: Email Server Setup is required before performing a local user password reset and sending customized alert notifications.

8. In the Summary pane, review the configuration choices, and then click Done.

After you finish

Getting Started provides information.

Log bundle creation to troubleshoot configuration failures If errors appear in the PowerProtect Data Manager console after appliance configuration, and the configuration did not complete successfully, you can create a log bundle to determine the cause of the error and troubleshoot the issue.

To create a log bundle:

1. Log in to the VM console through the vCenter server with the username root and the password changeme.

2. Run the following:

logs tar -cvf vmd_logs.tar * cd /logs/vmdirect/ tar -cvf ecdm_messages messages*

Example 1 Example command usage

The following screen shows an example command that is run on the VM console to create the log bundle.

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30 PowerProtect Data Manager Deployment Guide

Example 1 Example command usage (continued)

Figure 4 Create log bundle in the VM console

Register the Secure Remote Services gateway Secure Remote Services (SRS) enables you to register PowerProtect Data Manager with a gateway host IP address for remote access. You can register only one SRS gateway for PowerProtect Data Manager. After PowerProtect Data Manager is registered, Technical Support Engineers can remotely connect to PowerProtect Data Manager to troubleshoot issues, and you can upgrade PowerProtect Data Manager by using SRS version 3.36.20.10 or later.

Before you begin

l You must apply a valid PowerProtect Data Manager license.

l You must have an SRS gateway ServiceLink account open and deployed. Your Dell EMC Sales representative can assist you.

About this task

If you update a license file with a different SWID, the SRS gateway requires the new SWID. Reregister the license file with the SRS gateway to ensure the SRS gateway has the new SWID.

If you require additional information about implementing SRS, contact a Dell EMC technical support professional.

Procedure

1. From the PowerProtect Data Manager UI, select System Settings > Support > Secure Remote Services

2. Enter the following information:

l The hostname or IP address of the virtual machine that is deployed for SRS.

l The username and password for the SRS gateway account. The SRS gateway account credentials are provided by the ServiceLink team.

3. Click Save to complete registration of the SRS gateway.

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PowerProtect Data Manager Deployment Guide 31

Note: Currently, you can use only an IPv4 address for the gateway. IPv6 is not supported.

Remove the Secure Remote Services gateway

Before you begin

You must disable Auto Support to delete Secure Remote Services. If you have Auto Support enabled, you will receive an error message when you attempt to delete Secure Remote Services.

About this task

Use the following procedure to remove the Secure Remote Services gateway.

Procedure

1. From the PowerProtect Data Manager UI, select System Settings > Support > Auto Support.

2. Move the Enable Auto Support slider to Disabled, and then click Save.

3. Select System Settings > Support > Secure Remote Services

The Secure Remote Services Configuration dialog box appears.

4. Click Delete to remove the Secure Remote Services gateway.

Configuration

32 PowerProtect Data Manager Deployment Guide

CHAPTER 5

Upgrading the PowerProtect Data Manager Software

This topic presents the following topics:

l Upgrade PowerProtect Data Manager from version 19.4 and later........................................34 l Upgrade PowerProtect Data Manager from version 19.2 and 19.3.........................................35 l Upgrade the software from PowerProtect Data Manager version 19.1.................................. 37 l Managing certificates after upgrading from versions earlier than PowerProtect Data Manager

version 19.1............................................................................................................................38

PowerProtect Data Manager Deployment Guide 33

Upgrade PowerProtect Data Manager from version 19.4 and later

Use this procedure to upgrade PowerProtect Data Manager from version 19.4 or later or to apply critical updates.

Before you begin

l Download the upgrade package from Dell EMC Support Downloads and Drivers.

l Ensure that you have administrator credentials. Only a PowerProtect Data Manager administrator can initiate the upgrade.

l To enable automatic snapshots, ensure that the vCenter hosting PowerProtect Data Manager is added as an asset source.

l Check for running tasks and cancel them or allow them to complete.

l Disable any Protection Policies that are scheduled to run in the next few hours.

About this task

Note: If SRS is configured and a critical update is available in the SRS gateway, a notification appears in the UI. You can also download available critical updates that appear in the Support Site section of the Upgrade page.

An upgrade package can upgrade one or more of the following:

l The PowerProtect Data Manager, including application agent installers stored on the PowerProtect Data Manager virtual machine

l External VM DIrect appliance

l Kubernetes support and PowerProtect Search software.

The upgrade process automatically stops all running jobs, puts the system into maintenance mode, and creates a snapshot of the system. If the upgrade fails or is aborted, the system uses the snapshot to roll back to the previous state. Once the system is rolled back or upgraded successfully, the snapshot is automatically deleted.

Procedure

1. Log in to PowerProtect Data Manager with administrator credentials.

2. Select System Settings > Upgrade.

Click the down arrow next to the package name to view details about the contents.

3. Click Upload Package, browse to the path that contains the upgrade package, select the package, and then click Open.

4. Wait until the package status is Available, and then click OK.

5. Click Upgrade.

The upgrade manager runs a precheck.

l If a critical issue is found, the upgrade is cancelled. Fix any issues and run the precheck to ensure that the issue is fixed.

l If non-critical issues are found, Dell EMC recommends that you fix any issues and run the precheck before proceeding with the upgrade.

6. Click Continue, enter the lockbox passphrase, if required and click Yes to proceed.

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34 PowerProtect Data Manager Deployment Guide

The upgrade begins. The browser is redirected to the Upgrade Manager UI on port 14443. This enables you to monitor upgrade progress while the PowerProtect Data Manager components are shutdown for the upgrade.

Note: To monitor the update status if the connection to the appliance closes, connect to https://IP_address_appliance:14443.

The Upgrade Manager status bar enables you to abort the upgrade, if necessary. When the upgrade completes successfully, the browser is redirected back to the main PowerProtect Data Manager UI logon page.

Results

The Upgrade page indicates the status of the upgrade.

l If the upgrade fails, but PowerProtect Data Manager is still running:

1. Wait for the Upgrade Manager to finish processing.

2. Click Return to Dashboard and log in to view the issue.

3. Select System Settings > Upgrade to view the issue that caused the failure.

4. Fix the issue that caused the failure, and then retry the upgrade.

l If the upgrade fails and PowerProtect Data Manager is not running:

1. Click Export Logs to download the log files for troubleshooting.

2. Click Rollback to snapshot to restore the core PowerProtect Data Manager system to its state before the upgrade.

3. On the Upgrade page, click Delete to delete the failed upgrade package.

4. Review the log files to determine the cause of the failure.

n If you can resolve the issues manually, try the upgrade again.

n If you cannot resolve the issues, contact Dell EMC Support.

Upgrade PowerProtect Data Manager from version 19.2 and 19.3

Use this procedure to upgrade PowerProtect Data Manager from version 19.2 or 19.3 or to apply critical updates.

Before you begin

The upgrade process automatically stops all running jobs, puts the system into maintenance mode, and creates a snapshot of the system. If the upgrade fails or is aborted, the system uses the snapshot to roll back to the previous state. Once the system is rolled back or upgraded successfully, the snapshot is automatically deleted.

l Download the upgrade package from Dell EMC Support Downloads and Drivers.

l Ensure that you have administrator credentials. Only a PowerProtect Data Manager administrator can initiate the upgrade.

l To enable automatic snapshots, ensure that the vCenter hosting PowerProtect Data Manager is added as an asset source.

l Check for running tasks and cancel them or allow them to complete.

l Disable any Protection Policies that are scheduled to run in the next few hours.

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PowerProtect Data Manager Deployment Guide 35

Note: Before starting an upgrade from version 19.3 to 19.4, ensure that you run an ad hoc DR backup operation to back up the Search Service, which is not included in the automatic DR backup that runs before the upgrade.

About this task

An upgrade package can upgrade one or more of the following:

l The PowerProtect Data Manager, including application agent installers stored on the PowerProtect Data Manager virtual machine

l External VM DIrect appliance

l Kubernetes support and PowerProtect Search software.

Procedure

1. Log in to PowerProtect Data Manager with administrator credentials.

2. Select System Settings > Upgrade.

3. Click Upload Upgrade File, browse to the path that contains the upgrade package, select the package, and then click Open.

The package downloads and appears in the list of packages. Click the down arrow next to the package name to view details about the contents.

4. When the package status is Available, click Upgrade.

5. Enter the Lockbox passphrase, if required, and then click Continue.

A dialog box lists any areas that require attention, such as an indication that the upgrade is disruptive or requires a reboot, and warnings about running tasks or active sessions that should be addressed before the upgrade. Click the links that are provided to go to the management page for the active events, where you can cancel them or allow them to complete before continuing.

Note: Although the upgrade can proceed even if jobs or IA sessions are active, it is not recommended.

The dialog box also lists any required certificates. Continuing indicates acceptance of the certificate.

6. Click Yes to proceed.

The upgrade begins. The browser is redirected to the Upgrade Manager UI on port 14443. This enables you to monitor upgrade progress while the PowerProtect Data Manager components are shutdown for the upgrade.

Note: To monitor the update status if the connection to the Upgrade Manager closes, connect to https://IP_address_upgrade_manager:14443.

The Upgrade Manager status bar enables you to abort the upgrade, if necessary. When the upgrade completes successfully, the browser is redirected back to the main PowerProtect Data Manager UI logon page.

Results

The Upgrade page indicates the status of the upgrade. If the upgrade fails:

1. Click Export Logs to download the log files for troubleshooting.

2. Click Rollback to snapshot to restore the core PowerProtect Data Manager system to its state before the upgrade.

3. On the Upgrade page, click Delete to delete the failed upgrade package.

4. Review the log files to determine the cause of the failure.

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36 PowerProtect Data Manager Deployment Guide

l If you can resolve the issues, try the upgrade again.

l If you cannot resolve the issues, contact Dell EMC Support.

Upgrade the software from PowerProtect Data Manager version 19.1

You cannot upgrade PowerProtect Data Manager version 19.1 directly to a version later than 19.3. Use this procedure to upgrade from PowerProtect Data Manager version 19.1 to version 19.2 or 19.3. You can then upgrade to version 19.4 or later.

Before you begin

l Download the upgrade package from Dell EMC Support Downloads and Drivers.

l Ensure that you have administrator credentials. Only an administrator can initiate the upgrade.

l Check for running tasks and cancel them or allow them to complete.

l Disable any Protection Policies that are scheduled to run in the next few hours.

l Take a snapshot of the system: Select the PowerProtect VM in the vSphere Client, right click, and then select Snapshot > Take snapshot.

About this task

An upgrade package can upgrade one or more of the following:

l The PowerProtect Data Manager, including application agent installers stored on the PowerProtect Data Manager virtual machine

l External VM DIrect appliance

Procedure

1. Log in to PowerProtect Data Manager with administrator credentials.

2. Select System Settings > Upgrade.

3. Click Upload Upgrade File, browse to the path that contains the upgrade package, select the package, and then click Open.

4. Wait until the package status is Available, and then click OK.

5. (Optional) Click Perform upgrade.

A dialog box lists any areas that require attention, such as an indication that the upgrade is disruptive or requires a reboot and warnings about running tasks or active sessions that should be addressed before the upgrade. Click the links that are provided to go to the management page for the active events, where you can cancel them or allow them to complete before continuing.

Note: Although the upgrade can proceed even if jobs or IA sessions are active, it is not recommended.

The dialog box also lists any required certificates. Continuing indicates acceptance of the certificate.

6. Enter the Lockbox Passphrase, if required.

The upgrade begins. The browser is redirected to the Upgrade Manager UI on port 14443, which enables you to monitor upgrade progress while the PowerProtect Data Manager components are shut down for the upgrade.

Note: To monitor the update status if the connection to the appliance closes, connect to https://IP_address_appliance:14443.

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PowerProtect Data Manager Deployment Guide 37

When the upgrade is successful, the browser is redirected back to the main PowerProtect Data Manager UI login page.

7. Log in toPowerProtect Data Manager and return to the Upgrade page to verify that the state of the upgrade is Installed.

Results

The overall package status covers critical upgrades for the PowerProtect Data Manager. Other subcomponents, such as Agents and vProxies, might still be processing or even fail, but the upgrade continues. You can view the state of each subcomponent by expanding the package that was installed.

Note: If the upgrade fails, you must delete the failed package before uploading a new package (or the same package) to try again.

After you finish

If you created a manual snapshot, use the vSphere Client to delete the snapshot:

1. Right-click the appliance, and then select Manage Snapshots.

2. In the Manage Snapshots window, select the snapshot and click Delete.

Note: If you are planning to use Cloud DR, contact the Dell EMC Support team for assistance to enable Cloud DR failback flow.

Managing certificates after upgrading from versions earlier than PowerProtect Data Manager version 19.1

Use this procedure to ensure that certificates existing on the pre-upgrade system also exist on the post-upgrade system.

Before you begin

Ensure that you update any expired certificates on external systems to valid certificates.

Procedure

1. Log in to the PowerProtect Data Manager operating system with administrator credentials.

2. Run the upgrade command:

/usr/local/brs/lib/secretsmgr/bin/secretsmgr-tls-upgrade

The system

Manualsnet FAQs

If you want to find out how the 19.4 Dell works, you can view and download the Dell PowerProtect 19.4 Data Manager Deployment Guide on the Manualsnet website.

Yes, we have the Deployment Guide for Dell 19.4 as well as other Dell manuals. All you need to do is to use our search bar and find the user manual that you are looking for.

The Deployment Guide should include all the details that are needed to use a Dell 19.4. Full manuals and user guide PDFs can be downloaded from Manualsnet.com.

The best way to navigate the Dell PowerProtect 19.4 Data Manager Deployment Guide is by checking the Table of Contents at the top of the page where available. This allows you to navigate a manual by jumping to the section you are looking for.

This Dell PowerProtect 19.4 Data Manager Deployment Guide consists of sections like Table of Contents, to name a few. For easier navigation, use the Table of Contents in the upper left corner.

You can download Dell PowerProtect 19.4 Data Manager Deployment Guide free of charge simply by clicking the “download” button in the upper right corner of any manuals page. This feature allows you to download any manual in a couple of seconds and is generally in PDF format. You can also save a manual for later by adding it to your saved documents in the user profile.

To be able to print Dell PowerProtect 19.4 Data Manager Deployment Guide, simply download the document to your computer. Once downloaded, open the PDF file and print the Dell PowerProtect 19.4 Data Manager Deployment Guide as you would any other document. This can usually be achieved by clicking on “File” and then “Print” from the menu bar.