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Dell VxRail 4.5x Converged Infrastructure Administration Guide PDF

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Summary of Content for Dell VxRail 4.5x Converged Infrastructure Administration Guide PDF

Dell VxRail Appliance 4.5x Administration Guide

4.5.x

March 2022 Rev. 06

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2017 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Revision history..........................................................................................................................................................................5

Chapter 1: Introduction................................................................................................................. 6 Introduction...........................................................................................................................................................................6 Dell Technologies Support.................................................................................................................................................6

Register for a Dell Technologies Support account................................................................................................ 7 Where to go for support resources........................................................................................................................... 7 Use SolVe Online for VxRail procedures.................................................................................................................. 7

VxRail documentation......................................................................................................................................................... 7 Locate your VxRail serial number.....................................................................................................................................8

Looking up your VxRail Appliance serial number in VxRail Manager................................................................. 8 Locate your physical VxRail serial number (models 60 through 280)...............................................................8 Locate your physical VxRail serial number...............................................................................................................9

Chapter 2: Architecture overview................................................................................................ 10 Overview of VxRail............................................................................................................................................................ 10 The VxRail Appliance.........................................................................................................................................................10 Storage and virtualization................................................................................................................................................. 11 Features................................................................................................................................................................................ 11 VxRail Appliance cluster expansion................................................................................................................................12 VxRail Appliance deployment options for VMware vCenter server....................................................................... 12

Chapter 3: Network planning....................................................................................................... 14 Pre-Engagement Questionnaire (PEQ)........................................................................................................................ 14 25GbE, 10GbE, or 1GbE switch networking.................................................................................................................14 Network requirements...................................................................................................................................................... 15 VxRail Appliance Network Configuration Table.......................................................................................................... 16

Chapter 4: Licensing your VxRail Appliance..................................................................................18 VMware vSphere license overview................................................................................................................................18 Locate the VMware vSphere partner activation code ............................................................................................ 18 Log in to the activation portal........................................................................................................................................ 19 Preparing your vSphere license for your VxRail Appliance...................................................................................... 19 Assign a VMware vSphere license to your VxRail..................................................................................................... 20

Chapter 5: Working with the VxRail Manager Plugin for VMware vCenter.................................... 21 Viewing the VxRail Manager dashboard....................................................................................................................... 21 Support resources.............................................................................................................................................................22

Viewing Secure Remote Services information..................................................................................................... 23 Support eServices....................................................................................................................................................... 23 Using the support knowledge base......................................................................................................................... 24

Viewing system events.................................................................................................................................................... 24 Monitoring logical system health...................................................................................................................................25 Viewing physical system health..................................................................................................................................... 26

Viewing and locating hardware events...................................................................................................................27

Contents

Contents 3

Viewing physical disk status..................................................................................................................................... 28 Viewing physical node status.................................................................................................................................... 31 Viewing power supply status.................................................................................................................................... 33 Viewing physical NIC status......................................................................................................................................33

Viewing VxRail Appliance system configuration and applications......................................................................... 35 Config General tab...................................................................................................................................................... 35 Config System tab.......................................................................................................................................................44 Using the VxRail Market............................................................................................................................................ 46

Chapter 6: Other administrative tasks.........................................................................................49 AD user management tasks............................................................................................................................................ 49 Cluster management tasks............................................................................................................................................. 49 Data center management tasks.....................................................................................................................................50 Datastore management tasks........................................................................................................................................ 50 DNS management tasks.................................................................................................................................................. 50 ESRS management tasks................................................................................................................................................. 51 ESXi host management tasks......................................................................................................................................... 51 External vCSA and PSC management tasks............................................................................................................... 51 Internal vCSA and PSC management tasks................................................................................................................52 Migrate from a VxRail vCenter Server to an external VMware vCenter Server............................................... 53 iDRAC configuration management tasks.....................................................................................................................53 iSCSI management tasks.................................................................................................................................................54 Log server management tasks.......................................................................................................................................54 NFS management tasks...................................................................................................................................................54 NTP server management tasks..................................................................................................................................... 55 VMware VDS management tasks..................................................................................................................................55 VM folder management tasks........................................................................................................................................ 56 VMware vSphere Standard Switch management tasks.......................................................................................... 56 VxRail Manager management tasks..............................................................................................................................57

Chapter 7: External storage.........................................................................................................58 NFS and VMFS over iSCSI datastores........................................................................................................................ 58 Setting up external NFS storage for a VxRail Appliance......................................................................................... 58 Setting up external VMFS over iSCSI storage for a VxRail Appliance.................................................................59

Set up the two iSCSI network portgroups............................................................................................................59 Create two VMkernel adapters on the hosts in the cluster..............................................................................60 Set up an active software iSCSI adapter............................................................................................................... 61 Assign volumes on iSCSI storage............................................................................................................................. 61 Configure multipath for the iSCSI volumes...........................................................................................................62 Mount a new VMFS datastore over iSCSI............................................................................................................ 62

Chapter 8: Replacing and adding hardware..................................................................................63

4 Contents

Revision history The following table lists the revision history for this document.

Table 1. VxRail 4.5.x Administration Guide Revision history

Date Revision Description of change

March, 2022 06 Minor edits and corrections.

October, 2020 05 Updated to support VxRail software version 4.5.451.

July, 2019 04 Updated to support VxRail software version 4.5.400.

February, 2018 03 Updated to support VxRail software version 4.5.150.

December, 2017 02 Updated to support VxRail software version 4.5.101.

September, 2017 01 Initial release to support VxRail software version 4.5.000.

Revision history 5

Introduction This guide provides an overview of the security configuration for the VxRail and best practices to ensure secure operation.

Audience This guide provides information for system administrators and other users responsible for configuring and maintaining the security for a VxRail cluster. This document is designed for people familiar with:

Dell Technologies systems and software VMware virtualization products Data center appliances and infrastructure

Resources and support Go to https://www.dell.com/support to create an online support account to access support resources. In the vSphere Client, select VxRail from the menu and use the Support functions on the VxRail Dashboard.

To avoid potential data loss, see the VxRail procedures in SolVe Online for VxRail before you perform any hardware replacement or upgrade activity.

CAUTION: Data loss may occur if proper VxRail procedures are not followed.

For more information about SolVe for VxRail, see to KB 000022572.

Create an online support account to use SolVe Online.

Topics:

Introduction Dell Technologies Support VxRail documentation Locate your VxRail serial number

Introduction This document describes the VxRail Appliance, how it works, and how to perform administrative tasks.

The target audience for this document includes customers, field personnel, and partners who want to manage and operate a VxRail Appliance. This document is designed for people familiar with:

Dell EMC systems and software VMware virtualization products Data center appliances and infrastructure

Dell Technologies Support Create a Support account to access support resources for your VxRail. Link your Support account with VxRail Manager to access resources without a separate login.

If you already have an account, register your VxRail to access the available resources. You can link your Online Support account with VxRail Manager and access support resources without having to log in separately.

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6 Introduction

Register for a Dell Technologies Support account

Create a Support account to access support resources.

About this task

After you register, you can:

Obtain product license files and software updates. Download VxRail product documentation. Access SolVe Online for VxRail, or download the SolVe Desktop application for hardware replacement and upgrade

procedures. Browse the VxRail community and support information. Link your support account for access to resources from within VxRail Manager.

For Secure Remote Services, link your Support account to VxRail Manager under the same party ID. Verify that your VxRail is in an installed state in the Install Base.

CAUTION: For Secure Remote Services, the deployment fails if the same party ID is not used.

Steps

1. Go to Dell Technologies Support.

2. Click Sign In and select Create an account.

3. Enter your first name, last name, email address, and preferred password.

4. Select whether you would like to subscribe to email updates.

5. Click Create an Account.

Wait for a confirmation email within 48 hours.

Where to go for support resources

You can access support resources for your VxRail system by doing any of the following:

In the VMware vSphere Client, select VxRail. Use the Support functions on the VxRail Dashboard. Go to https://www.dell.com/support.

Use SolVe Online for VxRail procedures

Step-by-step instructions for procedures such as replacing hardware or performing system administrative tasks are available through SolVe Online.

You must have an online support account to use SolVe Online. Go to SolVe Online for VxRail to access SolVe. For more information about SolVe for VxRail, see KB 000022572.

To avoid potential data loss, see the VxRail procedures in SolVe Online or the SolVe Desktop application before performing any hardware replacement or upgrade activity.

CAUTION: Potential data loss may occur if SolVe Online is not used to perform hardware replacements or

upgrades.

VxRail documentation For the latest VxRail documentation, go to the Dell VxRail Documentation Quick Reference List.

Introduction 7

Locate your VxRail serial number If you contact Dell Technologies Support for your VxRail, provide the VxRail serial number, also known as the product serial number tag (PSNT).

You can look up a serial number in VxRail Manager or locate the serial number that is printed on the physical VxRail.

Looking up your VxRail Appliance serial number in VxRail Manager

Follow these steps to look up your VxRail Appliance serial number in VxRail Manager.

Steps

1. In VxRail Manager click HEALTH in the left navigation bar.

2. Click Physical to display appliance information.

3. Observe the VxRail Appliance serial number, listed under each appliance ID.

The serial number is also called the "PSNT".

Figure 1. VxRail Appliance serial number (PSNT)

Locate your physical VxRail serial number (models 60 through 280)

Follow these steps to locate your VxRail serial number on the following models:

Prerequisites

About this task

This procedure applies to the following VxRail models: VxRail 60 VxRail 120, VxRail 120F VxRail 160, VxRail 160F VxRail 200, VxRail 200F VxRail 240F VxRail 280F VxRail G410, VxRail G410F

Steps

1. At the front of your VxRail on the left side of the chassis, locate drives 2 and 3 .

2. Pull out the blue-tabbed tag that is located above drives 2 and 3.

3. View the VxRail serial number label on the pull-out tag.

The PSTN (1) is the 14-digit number that is on the label.

8 Introduction

Locate your physical VxRail serial number

Locate your VxRail serial number for D, E, G, P, S, and V models based on PowerEdge servers.

Steps

1. At the front of the VxRail, in the upper right corner of the chassis, locate the luggage tag.

2. Pull out the blue-tabbed luggage tag.

3. Locate the serial number label on the pull-out tag.

The product serial number tag (PSNT) is the 14-digit number that is on front edge of the luggage tag.

Introduction 9

Architecture overview

Topics:

Overview of VxRail The VxRail Appliance Storage and virtualization Features VxRail Appliance cluster expansion VxRail Appliance deployment options for VMware vCenter server

Overview of VxRail VxRail combines PowerEdge servers with VxRail HCI software to deliver virtualization, compute, and storage in a system that enables deep integration across the VMware ecosystem.

The VxRail software bundle includes the following:

VxRail Manager VMware vSphere, including ESXi VMware vCenter Server VMware vSAN for storage

Your VxRail HCI systems software also includes complementary applications such as RecoverPoint for VMs.

The VxRail Appliance The VxRail Appliance includes the appliance hardware, the VxRail Manager, Secure Remote Services, and access to qualified software products.

Appliance hardware

The VxRail Appliance consists of one to four nodes in a rackmount chassis. Each node has its own compute and storage resources.

For a list of available VxRail Appliance models refer to the VxRail website.

One or more network switches (25GbE, 10GbE, or 1GbE depending on model), appropriate cables, and a workstation/laptop for the user interface are also required for use with your VxRail Appliance.

VxRail Manager

VxRail Manager provides a software stack for software-defined data center (SDDC) building blocks including compute, network, storage, and management. VxRail Manager streamlines deployment, configuration, and management for easier initial setup and ongoing operations.

VxRail Manager also provides integration for services and support to help you get the most out of your VxRail Appliance.

With VxRail Manager you can:

Monitor system health with deep hardware intelligence and graphical representation View appliance software versions and updates Access Online Support and eServices Access community resources such as the user forum and knowledgebase

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10 Architecture overview

Use the VxRail Market to access qualified software products Perform maintenance operations such as replacing hardware, adding drives, and cycling power to the cluster or nodes Perform system software upgrades Add and remove nodes in the cluster

Storage and virtualization The VxRail Series integrates VMware vSAN and virtualization to provide a complete hyper-converged infrastructure.

Storage

VMware vSAN is integrated in your VxRail Appliance to provide Software-Defined Storage (SDS). vSAN is not a VSA, but is embedded in the ESXi hypervisor kernels I/O data path. As a result, vSAN can deliver the higher performance with minimum CPU and memory overhead.

vSAN pools the VxRail Appliance's internal SSDs and HDDs on the ESXi hosts to present a single datastore for all hosts in the cluster. vSAN uses a highly available, distributed, object-based architecture. vSAN mirrors and distributes the individual virtual disk (VMDK) across the datastore.

Virtualization

The VxRail Series lets virtualization infrastructure administrators manage storage on a per-VM basis. This VM-centric approach allows for storage policies to be defined at VM-level granularity for provisioning and load balancing. vSAN is fully integrated with vSphere, which simplifies setting up the availability, capacity, and performance policies.

For scale-out, VxRail Manager uses VMware Loudmouth auto-discovery capabilities, based on the RFC-recognized "Zero Network Configuration" protocol, to automatically discover and configure appliances on your network. Loudmouth runs on each ESXi host and in theVxRail Manager virtual machine. Loudmouth allows VxRail Manager to discover all the nodes and automate the configuration. Loudmouth requires IPv6 multicast. The IPv6 multicast communication is strictly limited to the management VLAN that the nodes use for communication.

Features The VxRail Series offers advanced features including automatic deployment, automatic scale out, fault tolerance, and diagnostic logging.

Automatic deployment

The VxRail Manager fully automates the installation and configuration of all nodes in an appliance after you input the basic IP address information.

Automatic scale-out

The VxRail Series provides automated scale-out functionality by detecting a new VxRail Appliance on the network. When a new VxRail Appliance is powered on you can add it to your existing cluster or create a new cluster, replicating the configuration, and expanding the datastore in a cluster.

VxRail Manager offers faster scale-out for existing VxRail Appliances with multi-node expansion. This feature allows multiple nodes to be added into the same cluster in parallel, reducing the time required to expand your cluster.

Node failure tolerance

The VxRail Series tolerates node failures as defined by the vSAN policy. Refer to VMware vSAN documentation on FTT and FTM support for more information.

Architecture overview 11

The VxRail Series implements the standard vSAN policy of one failure by default:

An entire node can fail and the system will continue to function. Disk failure cannot affect more than one node. One cache disk can affect as many as six capacity disks (HDD/SSD). One network port on any node can fail without affecting the node.

Network failover is through the virtual switch configuration in ESXi. This is automatically configured by VxRail Manager during initial setup.

Logging and log bundles

The VxRail Series provides logging and log bundles through VxRail Manager. These logs provide operation and event information about VxRail Manager.

VxRail Appliance cluster expansion Your VxRail Appliance cluster can be scaled from a minimum of three nodes. The VxRail Manager automated installation and scale-out features make it easy to expand your cluster as your business demands grow.

With the VxRail Manager multi-node expansion feature, you can perform cluster expansion with up to six nodes in parallel, reducing the time that is required to achieve greater compute and storage capacity.

VxRail Appliance models hold from one to four nodes in a rackmount chassis. You may have a partially populated appliance chassis in the cluster. You can use the empty slots in the chassis for future expansion.

You can mix different VxRail Appliance models in the same cluster. Adhere to the following guidelines when deploying a mixed cluster:

The first four nodes in a cluster must be of the same type and configuration. (If there are only three nodes in the cluster they must all be the same type and configuration.)

All appliances in the cluster must be running VxRail Manager version 4.5.150 or higher. First-generation appliances (sold under the VSPEX BLUE name) are not supported. Appliances using 1GbE networking cannot be used in clusters 10 GbE or 25 GbE networking, and appliances using 10 GbE

networking cannot be used in clusters with 25 GbE networking. Hybrid nodes cannot be used in clusters with all-flash nodes.

Work with your sales representative or reseller when planning your cluster expansion.

VxRail Appliance deployment options for VMware vCenter server Your VxRail Appliance can join an existing customer-supplied vCenter server during its initial configuration. This allows you to use a remote central vCenter server to manage multiple VxRail Appliances from a single pane of glass.

A customer-supplied vCenter server can be installed as internal to the VxRail cluster or as external to the VxRail cluster. Depending on the vCenter server location and source, the scope of VxRail management may differ as described in the following table.

Table 2. VxRail vCenter Server deployment options

vCenter server source

Cluster type Deployed internal to VxRail cluster

Deployed external to VxRail cluster

VxRail scope of management

Supplied by VxRail Regular Default and preferred Not supported Single VxRail cluster

Stretched Supported Not supported Single VxRail cluster

2-node ROBOa Not supported Not supported Not supported

Supplied by the customer

Regular Supported Supported Multiple clusters

12 Architecture overview

Table 2. VxRail vCenter Server deployment options (continued)

vCenter server source

Cluster type Deployed internal to VxRail cluster

Deployed external to VxRail cluster

VxRail scope of management

Stretched Supported Supported and preferred

Multiple clusters

2-node ROBO Not supported Default Multiple clusters

a. 2-node ROBO support starts with VxRail 4.7.100.

The external vCenter server can be:

Physical or virtual Windows or VCSA Embedded, or non-embedded deployed with an external PSC

To join an existing external vCenter server, provide an existing datacenter and a non-conflicting cluster name during the initial configuration of the appliance. The VxRail Appliance joins the datacenter as a new vSAN cluster with the specified cluster name.

NOTE: The following considerations apply when using your VxRail Appliance with an external vCenter server:

Ensure that the external vCenter server version to be used is listed in the VxRail and external vCenter interoperability

matrix (KB 520355).

You must provide an appropriate vCenter server license.

Architecture overview 13

Network planning Before your VxRail Appliance is installed, your network switches must be properly configured. Consult with your sales representative or partner to prepare your switches and network before installation.

This chapter discusses the switch and network parameters you must consider to make sure that you properly setup up your switch, configure VLANs, reserve IP addresses, and so on.

Topics:

Pre-Engagement Questionnaire (PEQ) 25GbE, 10GbE, or 1GbE switch networking Network requirements VxRail Appliance Network Configuration Table

Pre-Engagement Questionnaire (PEQ) Before your appliance is installed, work with your pre-sales systems engineer, project manager, or partner to complete the VxRail Appliance Pre-Engagement Questionnaire (PEQ).

The PEQ tool is used to document the Professional Services project installation parameters needed to successfully install your appliance and to facilitate the communication between the different teams throughout the engagement workflow (pre-sales to project management to delivery).

25GbE, 10GbE, or 1GbE switch networking Your VxRail Appliance relies on your 25GbE, 10GbE, or 1GbE switches for all of the networking between nodes in the cluster, and between the cluster and the rest of your infrastructure. It is crucial that your switches are configured properly for the VxRail Appliance to work.

Consult with your sales representative or partner to ensure your switch is properly set up to work with your VxRail Appliance according to the instructions provided by your switch manufacturer. For more detailed information about switch and network requirements, refer to the VxRail Network Planning Guide.

The following table lists the general type of switches needed for different VxRail Appliance models.

Table 3. VxRail Appliance general network switch requirements

VxRail Appliance model Network switch requirement

VxRail 60, VxRail 60F

VxRail E460

VxRail G410, VxRail G410F

VxRail P470

VxRail S470

VxRail V470

10GbE or 1GbE

VxRail 120, VxRail 120F

VxRail 160, VxRail 160F

VxRail 200, VxRail 200F

VxRail 240F

VxRail 280F

10GbE

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14 Network planning

Table 3. VxRail Appliance general network switch requirements (continued)

VxRail Appliance model Network switch requirement

VxRail E460F

VxRail P470F

VxRail V470F

VxRail E560F, E560N

VxRail G560F

VxRail P570F

VxRail P580N

VxRail S570F

VxRail V570F

25GbE or 10GbE

Network requirements Your sales representative or partner will work closely with you to ensure you have the following network resources available before installing the VxRail Appliance.

25GbE, 10GbE, or 1GbE switches

You must have one or more 25GbE, 10GbE, or 1GbE switches:

Two or more network switches are recommended for failover, and for installations with more than four appliances. Two switch ports are required for each node (the VxRail 60 requires four ports per node). A fully-populated appliance can

require eight switch ports.

Cabling

If you have RJ45 NIC ports on your appliance you need:

Two to four CAT6 or higher cables per node (these cables are included with RJ45-equipped appliances). A fully-populated appliance requires up to eight cables (the VxRail 60 requires 16 cables).

If you have SFP+ NIC ports on your appliance you need:

Two to four compatible Twinax Direct-Attach-Copper (DAC) cables per node (these cables are not included; you must supply your own). Active DAC cables should be used if the cable is over 5 meters long.

or

Two to four compatible fiber cables with appropriate transceivers per node (these cables and transceivers are not included; you must supply your own).

Servers

You must have a DNS server for network address resolution and Secure Remote Services support.

Network planning 15

VxRail Appliance Network Configuration Table Use the Network Configuration Table when planning and configuring your 25GbE, 10GbE, or 1GbE switches for use with your VxRail Appliance.

This table lists the network parameters that are configured during VxRail Appliance setup. Use the table before setup to plan your configuration. Work with your sales representative or partner to use the table during setup to keep track of your entries.

Table 4. Network Configuration Table

Element Category Description Example Customer value

VxRail Appliance

External Management VLAN ID (optionally modify)

Set external VLAN Management on ESXi before you configure VxRail Appliance. The default is the external VxRail management network, which uses the untagged native VLAN.

Native VLAN

Internal Management VLAN ID

Isolated management network used for VxRail node discovery. Set VLAN on switches before configuring VxRail appliance

Default: 3939

VxRail Appliance Initial IP Address (optionally modify)

If you cannot reach the default VxRail Appliance initial IP address (192.168.10.200/24), set an alternate IP address

192.168.10.200

System Global settings NTP server(s)

DNS server(s)

Active Directory (optional) Domain

Username

Password

HTTP Proxy Settings (optional)

IP Address

Port

Username

Password

Management Hostnames ESXi hostname prefix host

Separator None

Iterator 0X

Top-level domain localdomain.local

vCenter Server hostname vcenter

VxRail Appliance hostname vxrail

Networking ESXi starting address for IP pool 192.168.10.1

ESXi ending address for IP pool 192.168.10.4

vCenter Server IP address 192.168.10.101

VxRail Appliance IP address 192.168.10.100

Subnet mask 255.255.255.0

Gateway 192.168.10.254

Passwords ESXi root

16 Network planning

Table 4. Network Configuration Table (continued)

Element Category Description Example Customer value

vCenter Server & VxRail Manager administrator@vsphere.local

Platform Controller Services (optional)

Platform controller services hostname

pscserver

vSphere vMotion

Starting address for IP pool 192.168.20.1

Ending address for IP pool 192.168.20.4

Subnet mask 255.255.255.0

VLAN ID 20

v SAN Starting address for IP pool 192.168.30.1

Ending address for IP pool 192.168.30.4

Subnet mask 255.255.255.0

VLAN ID 30

VM Networks

VM Network name and VLAN ID Sales / 110

VM Network name and VLAN ID Marketing / 120

...

Unlimited number

Solutions Logging vRealize Log Insight hostname loginsight

vRealize Log Insight IP address 192.168.10.102

Syslog server (instead of Log Insight)

Network planning 17

Licensing your VxRail Appliance Your VxRail Appliance comes with VMware vSphere pre-installed. However, you must supply vSphere licenses to activate the appliance. Your vSphere licenses can be obtained in one of two ways:

By leveraging existing available vSphere licenses (for example, from existing ELAs) By acquiring new vSphere licenses from one of the following channels:

Dell EMC direct OEM Dell EMC brokerage services VMware direct Partner (resellers only)

Work with your sales representative or reseller to ensure that you have the proper type and quantity of vSphere licenses available for your environment.

Topics:

VMware vSphere license overview Locate the VMware vSphere partner activation code Log in to the activation portal Preparing your vSphere license for your VxRail Appliance Assign a VMware vSphere license to your VxRail

VMware vSphere license overview Follow these steps to activate the VMware vSphere license.

Prerequisites

Verify access to the Internet. If Internet access is not available, work with your sales representative or reseller to obtain the license.

Create a VMware activation portal account if you do not already have one.

Steps

1. Locate your partner activation code (PAC).

2. Log in to the VMware activation portal and redeem your PAC to receive your VMware vSphere license keys.

3. Prepare a VMware vSphere license key that meets your VxRail vSphere license requirements.

4. Enter your VMware vSphere license key on the VMware vSphere Client and apply it to your VxRail.

Locate the VMware vSphere partner activation code When you buy a VxRail, you receive a unique partner activation code (PAC) that you can use to obtain your VMware vSphere license.

About this task

The PAC is emailed to the Bill to and Ship to contacts for your order. The PAC is also sent to any additional email addresses that were entered for your order.

Steps

1. Obtain your PAC.

2. Ensure that the PAC is available as you license your VxRail.

4

18 Licensing your VxRail Appliance

Log in to the activation portal Log in to the activation portal to redeem your partner activation code (PAC) and receive your VMware vSphere license keys.

Prerequisites

If you do not have a My VMware account, follow these steps: 1. Click Register under New Customers. 2. Enter your email address, password, and other information. 3. Click to accept the terms and conditions and click Continue. An email is sent to the address that you registered with. 4. In the email, click Activate Now and follow the instructions to complete your registration.

Steps

1. Go to https://www.vmware.com/oem/code.do?Name=EMC-AC.

2. Log in with your My VMware credentials.

3. On the VMware Registration for Partner Activation Codes page, enter your PAC in the Activation Code field.

4. Click Continue and follow the instructions. An email containing the VMware vSphere license key is sent. Prepare the license key for your VxRail System and apply using the VMware vSphere Client.

Preparing your vSphere license for your VxRail Appliance After you redeem your partner activation code (PAC) and receive your vSphere license, you must arrange your vSphere licenses to match your VxRail Appliance.

Prerequisites

You may need to upgrade your license key to match the product version your are using (for example, vSphere 6.5 or vSphere 6.7, and so on). Refer to the VMware knowledge base article, How to upgrade license keys in My VMware (2006974).

About this task

Steps

1. Log into your My VMware account.

2. Navigate to the Manage License Keys page.

3. Select the Combine License Keys option.

4. Find and select the proper number of vSphere licenses to support your VxRail Appliance.

The following table lists the license support requirements. Work with your Dell EMC or partner representative to ensure that you have the proper type and quantity of licenses available for your environment.

VxRail Appliance model vSphere license support requirements

VxRail 60 4 hosts and 4 CPUs

VxRail 120, VxRail 120F, VxRail 160, VxRail 160F, VxRail 200, VxRail 200F, VxRail 240F, VxRail 280F

3 hosts and 6 CPUs, or 4 hosts and 8 CPUs

VxRail E460, VxRail E460F, VxRail E560, VxRail E560F, VxRail G410, VxRail G410F, VxRail G560, VxRail G560F, VxRail P470, VxRail P470F, VxRail P570, VxRail P570F, VxRail S470, VxRail S570, VxRail V470, VxRail V470F, VxRail V570, VxRail V570F

1 to 4 hosts and 2 to 8 CPUs

5. Click Combine. (If your vSphere licenses support more than eight CPUs, click Divide License Keys instead.)

Licensing your VxRail Appliance 19

6. Follow the My VMware on-screen instructions to finish grouping the licenses.

You have the option to email your license key to yourself.

7. Create a folder called VxRail within My VMware with the required vSphere Enterprise Plus CPU license.

Next steps

For additional information on how to manage existing vSphere license keys to meet your requirements, work with your sales representative or reseller. You can also refer to the following VMware knowledgebase articles:

How to combine license keys in My VMware (2006973) How to divide license keys in My VMware (2006972) How to upgrade license keys in My VMware (2006974) How to downgrade license keys in My VMware (2006975) Licensing ESXi 6.x and vCenter Server 6.x (2107538)

Assign a VMware vSphere license to your VxRail Apply the license to your VxRail using the VMware vSphere Client.

Prerequisites

Combine or split your VMware vSphere license.

Steps

1. Log in to the VMware vSphere Client with Global.Licenses privileges.

2. Click Home.

3. In Administration, click Licensing from the left window.

4. Select the Licensing tab and click Add New Licenses using +.

5. Enter your product license key, one license per line, and click Next.

6. (optional) Add a label to the license and click Next.

7. Review the details and click Finish to add the license.

8. To assign the new license to a host, click the Assets tab and then click Hosts.

9. Select the host and click Assign License.

You can use Shift+click to select multiple hosts to license.

10. From the pop-up window, select the appropriate license from the list and click OK.

20 Licensing your VxRail Appliance

Working with the VxRail Manager Plugin for VMware vCenter

Use the VxRail Manager plugin to perform administrative tasks on your VxRail Appliance cluster.

Topics:

Viewing the VxRail Manager dashboard Support resources Viewing system events Monitoring logical system health Viewing physical system health Viewing VxRail Appliance system configuration and applications

Viewing the VxRail Manager dashboard Click DASHBOARD to navigate to the VxRail Manager Dashboard tab.

About this task

The VxRail Manager dashboard shows system health and support resources at a glance, including upgrade availability, expansion status, overall system health, support, community activity, and event history.

Figure 2. VxRail Manager Dashboard screen

Upgrade

Upgrade displays the availability of VxRail Manager software upgrades.

Expansion

Expansion shows the status additional nodes being added to your VxRail Appliance or appliance cluster.

5

Working with the VxRail Manager Plugin for VMware vCenter 21

Overall System Health

Overall System Health shows the high-level system status of your VxRail Appliance. Status is shown as one of the following:

Healthy: System normal. There are no major problems to address Error: An error has occurred. There is an issue that should be addressed when possible. Warning: System needs attention. There are some issues that require attention such as a disk space limit has been reached

or an online support heartbeat cannot be sent. Critical: Immediate action required. There are events that must be addressed immediately to prevent downtime or data loss.

VxRail Community

VxRail Community shows the most recent articles and other content from the online VxRail community.

Support

Support shows status and links to support resources, including:

Last Heartbeat: The last time an EMC Secure Remote Services (ESRS) heartbeat was sent (only shown if ESRS is enabled).

Chat with Support: Link to start a chat session with a support representative. Open a Service Request: Link to open a new service request ticket for support.

Event History

Event history displays the most recent system events.

Support resources The VxRail Manager Support tab displays support status information, as well as support resources and links.

Figure 3. VxRail Manager Support screen

Last Heartbeat: Displays the date and time of the last successful heartbeat sent by your VxRail Appliance using ESRS Connect Home. (ESRS must be running and enabled.)

Chat with Support: Opens a chat session with a support representative. Open a Service Request: Navigates to eServices where you can open a service request.

22 Working with the VxRail Manager Plugin for VMware vCenter

View the Last Configuration Sent: Displays the most recent VxRail Appliance configuration data sent using ESRS Connect Home. (ESRS must be installed and enabled.)

Download: Displays available applications and add-ons available for your VxRail Appliance. VxRail Community: Displays the most recent activity from the VxRail Series community forums. Knowledge Base: Lets you search the support knowledge base and access VxRail Series support articles.

Viewing Secure Remote Services information

You can verify your VxRail Appliance Secure Remote Services "heartbeat" (the last time your system communicated with the remote support service). You can also review the configuration data that was sent to Secure Remote Services.

Prerequisites

Your VxRail Appliance can use Secure Remote Services either integrated on the cluster, or through an external Secure Remote Services gateway. For integrated Secure Remote Services, it must be installed and enabled on your VxRail Appliance. You must have a support account before you activate Secure Remote Services. See Enabling Secure Remote Services .

Steps

1. Click SUPPORT in VxRail Manager to navigate to the Support tab.

2. Observe the date and time of the last Secure Remote Services communication in the Last Heartbeat section.

3. Click View the Last Configuration Sent to display the configuration data that was most recently sent to Secure Remote Services.

Support eServices

Access Support eServices from VxRail Manager.

Prerequisites

You must have an account to use Support eServices. To create an account visit https://www.dell.com/support.

About this task

Support eServices provides the following features: Contact Support: Opens a page where you can chat with a support representative or open a service request. VxRail Community: Displays the most recent activity from the VxRail community forums. Click a title to view the

discussion.

Contact Support

Open a live chat session with support or a service request.

Steps

1. From the VMware vSphere Client menu, select VxRail to view the VxRail Dashboard.

2. In the Support section, click Contact Support to start a live chat session with a support representative or create a service request. The chat session opens. VxRail Manager provides the VxRail ID to the support representative.

Opening a service request

Contact Customer Service to request service for your VxRail Appliance.

Steps

1. Click SUPPORT in VxRail Manager to navigate to the Support tab.

2. If you have more than one appliance, click the arrow next to Open a Service Request.

Working with the VxRail Manager Plugin for VMware vCenter 23

A list of the appliances in your cluster is shown.

3. Click the appliance for which you want service. A service request form open in a new browser tab. The form is prepopulated with information about the appliance you selected.

4. Fill out the required information and click Submit.

5. If you have a single appliance, or want to submit a general service request, click Open a Service Request. A Support eServices page opens in a new browser tab where you can open a request for service.

Viewing VxRail Series community updates

Browse and read the most recent activity from the VxRail Series community forums.

Steps

1. Click SUPPORT in VxRail Manager to navigate to the Support tab.

2. Observe the VxRail Community list. The most recent activity from the VxRail Series community is shown.

3. Click the title of a message or article to view that topic in a new browser tab.

Using the support knowledge base

Search, access, and view the support knowledge base.

Steps

1. Click SUPPORT in VxRail Manager to navigate to the Support tab.

2. Type your search terms in the Knowledge Base search field and press Enter or click the magnifying glass icon.

If you have not linked your support account with VxRail Manager, you will be prompted to log in with your support credentials.

3. Click any of the returned search results to read that knowledge base article. Or click More... to navigate to the knowledge base website.

Viewing system events The VxRail Manager Events tab displays a list of current system events.

About this task

System Events: The System Events list displays all of the VxRail Appliance events. Event Details: Displays information for the selected event in the System Events list. If there are critical events detected, the EVENTS icon displays the number of unread events, in red, in the navigation bar.

24 Working with the VxRail Manager Plugin for VMware vCenter

Figure 4. VxRail Manager Events screen

Steps

1. Click EVENTS to navigate to the VxRail Manager Events tab.

2. Sort the events list as desired by clicking on a column heading. You can sort by ID number, Severity, or Time (including date).

3. Use the arrow buttons and scroll bars to navigate through the events list.

4. Click a row to view more information about an event. New critical events are shown in red. When you click an event, the red highlight is removed. To set all critical events as "read", click Mark All as Read.

5. If a physical component is listed in the Component column, click its Component ID in the Event Details to view its status on the Health > Physical screen.

6. To download a list of events, click Export all events. An events.csv file is created and downloaded by your browser.

Monitoring logical system health You can view the health of the nodes in your VxRail Appliance cluster using the VxRail Manager Health > Logical screen. This screen displays CPU, memory, and storage usage for your entire cluster, individual appliances, and individual nodes.

Steps

1. Click HEALTH and then Logical to navigate to the VxRail Manager Health > Logical screen.

Working with the VxRail Manager Plugin for VMware vCenter 25

Figure 5. VxRail Manager Health > Logical screen

The color-coded status for storage IOPS, CPU usage, and memory usage indicates the following: Red: Over 85% used. Yellow: 75 to 85% used. Green: Less than 75% used.

2. Click Cluster to view information about the cluster overall.

3. Click an appliance name to view information about that appliance.

4. Scroll to view information about the main health timeline, storage use, and nodes.

5. Click the components of a node to view more information about the Capacity (HDD, SSD), Cache (SSD), ESXi disk, or NIC.

Results

Use the Health > Physical screen to view more information about hardware status and configuration.

Viewing physical system health The Physical tab of the VxRail Manager Health window displays information about the hardware components of your appliance. A graphical representation of the appliances in your cluster makes it easy to navigate for event and status information.

Use the Health window Physical tab to view the following:

Appliances in the cluster: View appliance status and information such as ID, serial number, and so on. Individual appliance components: Drill down to see status and information for appliance components such as disks, compute

nodes, and power supplies.

26 Working with the VxRail Manager Plugin for VMware vCenter

Figure 6. VxRail Manager Health > Physical screen Cluster view

Viewing and locating hardware events

Quickly locate and identify critical events, errors, and warnings on any appliance in the cluster.

About this task

VxRail Manager displays status icons to indicate events that occur on your appliance.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click Cluster to see a graphical overview of the appliances in the cluster. A picture of each appliance in the cluster is shown. Click the name below the picture to see a summary of that appliance.

Working with the VxRail Manager Plugin for VMware vCenter 27

4. Click an appliance name or the picture of an appliance to view more information about that appliance.

The Front View and Back View of the appliance are displayed.

Figure 7. VxRail Manager Health > Physical screen Cluster view

5. If a status icon is displayed next to an appliance, click the appliance or the magnifying glass icon to see more information.

6. Click any appliance component to view more details. Click a Disk in the Front View or Back View to see disk status and information. Click a Node in the Back View to see compute and network information. Click a power supply in the Back View to see power supply status and information. Click the Back View to see compute information. Click a NIC in the Back View (E, S, P, and V models) to network information.

7. If a status icon is displayed on any component, click it to view event details in the Health window. Use your browser's back button to return to the appliance view on the Health > Physical tab.

Viewing physical disk status

View status and information for any appliance disk in a cluster.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a Disk in the Front View or Back View.

The Disk Information panel is displayed for that disk.

28 Working with the VxRail Manager Plugin for VMware vCenter

Figure 8. VxRail Manager Health > Physical screen Disk Information view

5. If a status icon is displayed, click it to view event details in the Health window.

Results

The Disk Information panel lists disk status and information about the drive, such as: Status LED on/off Serial number Protocol Enclosure and slot location Disk type Manufacturer Capacity Remaining rated write endurance level for SSDs

Switching a disk locator LED on and off

Switch a disk's locator LED indicator on or off. The disk LED flashes to help locate the disk in an appliance.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a Disk in the Front View. The Disk Information panel is displayed for that node.

5. Click Toggle Disk LED (the wrench icon) next to the Disk Information panel title.

Working with the VxRail Manager Plugin for VMware vCenter 29

6. Select the action you want: Turn On Disk LED Indicator starts flashing the disk LED. Turn Off Disk LED Indicator stops flashing the disk LED.

Checking an SSD's remaining rated write endurance

Display the remaining rated write endurance (RRWE) for an SSD in your VxRail Series E, S, P, or V model appliance.

Prerequisites

The following VxRail models support SSD drive rated write endurance monitoring:

VxRail E460, VxRail E460F VxRail P470, VxRail P470F VxRail S470 VxRail V470, VxRail V470F VxRail E560, VxRail E560F VxRail G560, VxRail G560F VxRail P570, VxRail P570F VxRail S570 VxRail V570, VxRail V570F

About this task

For SSD drives, the Disk Information panel displays a message when the remaining rated write endurance reaches certain levels:

Warning: 30% rated write endurance remaining Error: 20% rated write endurance remaining Critical: 5% rated write endurance remaining

The Error and Critical levels are reported on the VxRail Manager Events screen.

Follow these steps to view the SSD remaining rated write endurance notification:

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click an SSD in the Front View or Back View. The Disk Information panel is displayed for that SSD.

5. Observe the remaining rated write endurance notification (if displayed).

30 Working with the VxRail Manager Plugin for VMware vCenter

Viewing physical node status

View compute, boot device, and NIC status and information for any appliance node in a cluster.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a chassis or a node in the Front View or Back View.

The Node Information panel is displayed for that node.

Figure 9. VxRail Manager Health > Physical screen Node Information view

5. If a status icon is displayed, click it to view event details in the Events window.

Results

The Node Information panel lists status and information about the node, such as: Status LED on/off Serial number BIOS firmware version Boot device serial number and statistics Network interface card (NIC) MAC addresses and status

Switching a node chassis LED on and off

Switch a node's chassis LED indicator on or off. The chassis LED flashes to help locate the node appliance in a rack.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

Working with the VxRail Manager Plugin for VMware vCenter 31

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a Node in the Back View. The Node Information panel is displayed for that node.

5. Click Toggle Chassis LED (the wrench icon) next to the Node Information panel title.

6. Select the action you want: Turn On Chassis LED Indicator starts flashing the chassis LED. Turn Off Chassis LED Indicator stops flashing the chassis LED.

Shutting down a single node

Shut down an individual node in a cluster. This is useful when replacing node hardware or performing other maintenance tasks.

About this task

The following VxRail models support shutting down a single node:

VxRail E460, VxRail E460F VxRail P470, VxRail P470F VxRail S470 VxRail V470, VxRail V470F VxRail E560, VxRail E560F VxRail G560, VxRail G560F VxRail P570, VxRail P570F VxRail S570 VxRail V570, VxRail V570F

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a Node in the Back View. The Node Information panel is displayed for that node.

5. Click Shut Down in the Node Information panel.

The Shut Down Node window is displayed as VxRail Manager begins the shut down pre-check routine.

6. Correct any issues detected by the pre-check routine.

7. When the pre-check routine completes successfully, click Continue to shut down the node.

Results

During the pre-check routine, VxRail Manager checks the following: Checks and ensures the hosts aren't in maintenance mode Checks and ensure that cluster health monitoring is on Checks and ensures the hosts are connected Checks and ensures that DRS is enabled, or that all VMs on this host have been shut down Checks and ensures all VMs with vGPU enabled have been shut down

32 Working with the VxRail Manager Plugin for VMware vCenter

Viewing power supply status

View status and information for the power supplies of any appliance disk in a cluster.

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a power supply in the center area of the Back View.

The Power Supply Information panel is displayed for that power supply.

Figure 10. VxRail Manager Health > Physical screen Power Supply Information view

5. If a status icon is displayed, click it to view event details in the Events window.

Results

The Power Supply Information panel lists status and information about the power supply, such as: Serial number Manufacturer

Viewing physical NIC status

View NIC status and network information for your VxRail Series E, G, S, P, or V model appliance.

Prerequisites

The following VxRail models support NIC information monitoring in a separate NIC information panel. For the other VxRail models, NIC information is integrated in Node information panel.

VxRail E460, VxRail E460F VxRail P470, VxRail P470F

Working with the VxRail Manager Plugin for VMware vCenter 33

VxRail S470 VxRail V470, VxRail V470F VxRail E560, VxRail E560F VxRail G560, VxRail G560F VxRail P570, VxRail P570F VxRail S570 VxRail V570, VxRail V570F

Steps

1. In VxRail Manager click HEALTH. The Health window is displayed.

2. Click Physical. The Physical tab is displayed.

3. Click an appliance name, picture, or the magnifying glass icon next to it. The Front View and Back View of the appliance are displayed.

4. Click a NIC in the Back View.

The NIC Information panel is displayed for that NIC.

Figure 11. VxRail Manager Health > Physical screen NIC Information view

Results

The NIC Information panel lists status and information about the node, such as: MAC address Link speed Link status Port number

34 Working with the VxRail Manager Plugin for VMware vCenter

Viewing VxRail Appliance system configuration and applications The VxRail Manager Config tab displays information and status about the physical configuration of your VxRail Appliance. Config also displays details about the applications installed on or available for your appliance. General: Information and settings for VxRail Manager, including:

VxRail Manager version Linked Online Support account Log collection Internet proxy settings Secure Remote Services Network offline mode Health monitoring suppression mode System diagnostics Cluster shutdown User interface language

System: Descriptions, version information, and update controls for the system software installed on the cluster. Market: Access to qualified applications to install and run on your VxRail Appliance cluster.

Config General tab

The General tab of the Config window displays information and settings for your VxRail Appliance.

Use the General tab to view the following:

About VxRail: Displays the current version of VxRail Manager software running on your appliance. Set Support Account: Displays the linked Support account and allows you to link or change to a new account. Log Collection: Displays the last several collected logs, and allows you to generate a new customized log bundle using types

and nodes. Configure Proxy Settings: Displays the proxy status and allows you to change, disable, or enable proxy settings for

Internet connections. Enable Secure Remote Services: Displays whether or not Secure Remote Services is enabled on your VxRail Appliance. Configure Network Environment Settings: Disable certain features in offline mode. Cluster Health Monitoring: Disable system health monitoring for maintenance purposes. System Diagnostics: Run a complete system diagnostic report. Shut Down Cluster: Gracefully shut down the cluster. Choose Your Language: Select the language used in the VxRail Manager UI.

Working with the VxRail Manager Plugin for VMware vCenter 35

Figure 12. VxRail Manager Config > General screen (part 1)

36 Working with the VxRail Manager Plugin for VMware vCenter

Figure 13. VxRail Manager Config > General screen (part 2)

Viewing the VxRail Manager version number

Display the current version of VxRail Manager software running on your appliance.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click General. The General tab is displayed.

3. Observe About VxRail Manager for the VxRail Manager software version.

Linking your Online Support account to VxRail Manager

For convenience, you can link your Online Support account with VxRail Manager and access support resources without having to log in separately.

Prerequisites

You must have an account before you can link it with VxRail Manager. To create a support account, see Registering for online support.

Working with the VxRail Manager Plugin for VMware vCenter 37

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click General. The General tab is displayed.

3. Click one of the following buttons: Set Support Account (if no account has been set) Change Support Account (if an account was previously set) The Username and Password fields are displayed.

4. Type your account credentials in the Username and Password fields. Leave both fields blank if you wish to unlink all accounts.

5. Click Login. VxRail Manager will log into your account and display that your account is in use.

Generating a diagnostic log bundle

Create and download a diagnostics log bundle for your cluster.

About this task

VxRail Manager compiles a diagnostic log of its own operations. It does not include log information for the entire cluster.

Steps

1. From the main page of the vSphere Client, click Hosts and Clusters in the left navigation bar.

2. Select your VxRail cluster and then click the Configure tab.

3. Select VxRail > Troubleshooting from the inner left navigation bar. The Log Collection tab is displayed

4. Click the Create button.

5. In the dialog box select the types of logs and specific hosts from which the logs will be collected.

6. Click Generate. VxRail Manager will gather diagnostics information and create a TAR file.

7. Wait for the log bundle generation to complete.

8. Click Download to store the file on your local machine.

Configuring a network proxy server

Configure proxy settings to allow connections to an external network through your proxy server. You can update, enable, and disable the proxy settings.

Prerequisites

You must supply an existing proxy server. The type of the proxy should be either HTTP or SOCK4/5.

The following table lists the supported proxy types for VxRail Manager and Secure Remote Services VE.

Table 5. Supported proxy types

Proxy Type VxRail Manager Secure Remote Services VE

SOCKS4 without authentication Supported Not supported

SOCKS5 without authentication Supported Supported

SOCKS5 with authentication Supported Not supported

HTTP without authentication (anonymous) Supported Supported

HTTP with authentication (basic authentication) Supported Supported

38 Working with the VxRail Manager Plugin for VMware vCenter

About this task

The proxy is used for the Internet connection to the VxRail community, knowledge base search, appliance market download, and so on.

The proxy configuration is applied to the Secure Remote Services virtual environment during Secure Remote Services enablement and activation. After Secure Remote Services is activated, the proxy information can be set from the Secure Remote Services side independently but it will always be overwritten if new a proxy is set from VxRail Manager.

Steps

1. From the main page of the vSphere Client, click Hosts and Clusters in the left navigation bar.

2. Select your VxRail cluster and then click the Configure tab.

3. Select VxRail > Networking from the inner left navigation bar. The Configure Network Environment Settings tab is displayed.

4. Verify the value of Proxy Status in the Configure Proxy Settings section: Disabled: Proxy is not enabled. Enabled: Proxy is enabled.

5. Click Edit in the Configure Proxy Settings section.

6. Do one of the following: If your proxy status is Disabled, and you need to configure the proxy, proceed to step 7. If your proxy status is Enabled, and you need to update the proxy, skip to step 8. If your proxy status is Enabled, and you need to disable the proxy, skip to step 9.

7. Click Enable Proxy Setting and enter the information for the proxy you want to configure:

a. Select the expected proxy type from the Type dropdown box. The supported proxy types includes HTTP SOCKS4, and SOCKS5.

b. Enter the IP/Hostname and Port number of the proxy server you are using. c. If you choose HTTP or SOCKS5 as the proxy type, you can provide credentials for accessing the proxy server by

checking Autenticate Credential. Provide the username and password in the corresponding fields. d. If Secure Remote Services is enabled, enter the Secure Remote Services admin password in the Secure Remote

Services password field.

8. Click OK.

The configured proxy settings are enabled for VxRail Manager.

When your proxy status is Enabled, the process is complete. A message Proxy settings have been enabled is displayed.

9. To disable the proxy, do the following:

a. Click the triangle button beside the Update Proxy button. b. Click Disable Proxy in the dropdown box. c. If Secure Remote Services is enabled, input the Secure Remote Services admin password in the Secure Remote

Services password field and click Disable Proxy.

When your proxy status is Disabled, the process is complete. A message Proxy settings have been disabled is displayed.

Enabling Secure Remote Services

Secure Remote Services provides secure, automated access between Support and your VxRail Appliance. You must install and activate an integrated Secure Remote Services or register to an External Secure Remote Services gateway to enable some features in VxRail Manager.

You must have a support account before you enable Secure Remote Services. To create a support account, see Registering for online support.

NOTE: If you plan to set up Secure Remote Services, your Online Support account must be linked to VxRail Manager under

the same party ID or it will not work properly.

Working with the VxRail Manager Plugin for VMware vCenter 39

Enabling integrated Secure Remote Services

Follow these steps to activate integrated Secure Remote Services on your VxRail Appliance.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click General. The General tab is displayed.

3. Verify the value of Your current Secure Remote Services status is.

Disabled: Secure Remote Services is not activated. Deployed: Secure Remote Services has been installed but not activated. Enabled: Secure Remote Services is activated.

4. Do one of the following: If your Secure Remote Services status is Disabled, proceed to step 5. If your Secure Remote Services status is Deployed, skip to step 11. If your Secure Remote Services status is Enabled, skip to step 14.

5. Click Enable Secure Remote Services. The Enable Secure Remote Services window is displayed.

6. Uncheck Join External Secure Remote Services. The fields for configuring integrated Secure Remote Services are displayed.

7. In the IP field, enter a valid IP address on the management network used by your VxRail Appliance.

Secure Remote Services must be on the same management network as vCenter and VxRail Manager to receive alerts and broadcast them back to Support.

8. Verify that the site ID and contact information are correct. These fields are pre-filled based on your Support account. However, you can manually update them if you wish.

9. Set the passwords for the root account and the admin account.

10. Click Submit. A status bar is displayed as Secure Remote Services is deployed on your system. When the process is complete, an access code is emailed to the address specified for your support account.

11. When your Secure Remote Services status is Deployed, click Activate Secure Remote Services. The Enable Secure Remote Services window is displayed.

12. Type or paste the access code in the Access code field. The access code is valid for 30 minutes. If your code has expired, click Regenerate access code to receive a new code by email.

13. Click Submit. A status bar is displayed as Secure Remote Services is activated on your system. When the process is complete, your Secure Remote Services status shows Enabled.

14. When your Secure Remote Services status is Enabled, the process is complete.

15. If you want to reset Secure Remote Services on your system, click Reset Secure Remote Services. In the Reset Secure Remote Services dialog, click Reset to confirm. You can re-enable Secure Remote Services by following the steps in this procedure.

Enabling external Secure Remote Services

Follow these steps to configure external Secure Remote Services on your VxRail Appliance.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click General. The General tab is displayed.

3. Verify the value of Your current Secure Remote Services status is.

Disabled: Secure Remote Services is not activated. Deployed: Secure Remote Services has been installed but not activated.

40 Working with the VxRail Manager Plugin for VMware vCenter

Enabled: Secure Remote Services is activated.

4. Do one of the following: If your Secure Remote Services status is Disabled, proceed to step 5. If your Secure Remote Services status is Deployed, skip to step 11. If your Secure Remote Services status is Enabled, skip to step 11 or 12.

5. Click Enable Secure Remote Services. The Enable Secure Remote Services window is displayed.

6. Check Join External Secure Remote Services. The fields for configuring external Secure Remote Services are displayed.

7. In the IP field, enter the external Secure Remote Services gateway IP address for VxRail Manager registration.

8. Verify that the site ID and contact information are correct.

9. Add another external Secure Remote Services for failover.

10. Click Submit.

VxRail Manager is registered with the specified external Secure Remote Services.

When your Secure Remote Services status shows as Enabled, the process is complete.

11. To view or reconfigure external Secure Remote Services on your system, follow these steps:

a. Click Show/Reconfig Secure Remote Services. The current registered Secure Remote Services is displayed.

b. Make your changes. c. Click Submit.

The Secure Remote Services configuration is modified.

12. To reset Secure Remote Services on your system, follow these steps:

a. Click Reset Secure Remote Services. b. In the Reset Secure Remote Services dialog, click Reset to confirm.

You can re-enable Secure Remote Services by following the steps in this procedure.

Configuring telemetry

Telemetry service is active after Secure Remote Services is enabled. The telemetry service collects VxRail cluster technical information and sends it to the DELL EMC cloud for analysis. After enabling Secure Remote Services, follow these steps to configure the telemetry settings.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click General. The General tab is displayed.

3. Verify the value of Your current Secure Remote Services status is.

Disabled: Secure Remote Services is not activated. Deployed: Secure Remote Services has been installed but not activated. Enabled: Secure Remote Services is activated.

4. Do one of the following: If your Secure Remote Services status is Disabled or Deployed, activate or enable Secure Remote Services. If your Secure Remote Services status is Enabled, proceed to the next step.

5. Click Configure Telemetry. The Telemetry Settings window is displayed. The current telemetry value is shown. The default telemetry setting is Basic.

6. Choose the Telemetry Settings value.

Off: Analysis and monitoring is disabled. Light: Reactive monitoring is enabled. Basic: Proactive analysis and monitoring is enabled. Advanced: Predictive analysis and monitoring is enabled.

7. Click Apply.

8. Click Configure Telemetry. If the settings value is shown as you configured, the process is complete.

Working with the VxRail Manager Plugin for VMware vCenter 41

Setting Internet online/offline mode (Network Environment Settings)

Follow these steps to enable or disable your VxRail Appliance's connection to the Internet.

About this task

NOTE: Some VxRail Manager features are disabled when the appliance Internet connection is disabled.

Steps

1. In VxRail Manager click CONFIG.

The Config window is displayed.

2. Click General.

The General tab is displayed.

3. In the Configure Network Environment Settings section, select one of the following: Internet Connection Connected: Internet access for your appliance is enabled. Internet Connection Disconnected: Internet access for your appliance is disabled.

4. Click Apply.

Results

When Internet Connection Disconnected is selected, some VxRail Manager features are disabled. A message is displayed for the disabled features.

Enabling and disabling cluster health monitoring

Follow these steps to set whether or not VxRail Manager monitors the system health of the cluster.

About this task

Cluster health monitoring is normally enabled. You may want to disable it when you are performing service, such as replacing disks and so on.

Steps

1. In VxRail Manager click CONFIG.

The Config window is displayed.

2. Click General.

The General tab is displayed.

3. In the Suppress Cluster Monitor section, select one of the following: Health Monitoring On: Cluster health is monitored and reported. This is the default setting. Health Monitoring Muted: Cluster health is not monitored.

4. Click Apply.

Results

When cluster health monitoring is disabled (Health Monitoring set to Muted) VxRail Manager displays a banner indicating that monitoring is muted. You can close the banner by clicking the X on the right side of the banner.

Running a complete system diagnostic

Follow these steps to run a complete system diagnostic report for your VxRail Appliance.

Steps

1. In VxRail Manager click CONFIG.

The Config window is displayed.

2. Click General.

42 Working with the VxRail Manager Plugin for VMware vCenter

The General tab is displayed.

3. In the System Diagnostics section, click Diagnostic.

VxRail Manager runs a system-wide diagnostic analysis of the appliance. The System Diagnostics window is displayed.

4. Observe the Health check list in the System Diagnostics window.

Click items in the list to expand them for more information.

5. When you are finished with the diagnostic report click Close.

Shutting down a VxRail Appliance cluster

You can shut down your VxRail Appliance cluster from VxRail Manager. This feature provides a graceful, automated process for properly shutting down a cluster.

About this task

When you shut down a cluster, VxRail Manager automatically does the following:

Shuts down related virtual machines and services Performs system health diagnostics and maintenance mode diagnostics Indicates any errors or conditions that prevent shutting down

Follow these steps to shut down a VxRail Appliance cluster:

Steps

1. In VxRail Manager click CONFIG.

The Config window is displayed.

2. Click General.

The General tab is displayed.

3. In the Shut Down Cluster section, click Shut Down.

The Shut Down Cluster dialog box is displayed.

4. Click Confirm to continue shutting down.

VxRail Manager begins a precheck of the system and displays the progress on the Shut Down Pre-Check list.

5. If the shutdown precheck process fails, VxRail Manager lists error messages in the Pre-check Result column. Resolve any issues and click Retry.

You can also check Ignore and continue and then click Shut Down by force.

6. When the shutdown precheck process successfully completes, click Shutdown.

A progress bar is displayed as the automated shut down process continues.

7. Click Close to exit.

Wait for all the LEDs to turn off.

Results

When the shut down process is complete, VxRail Manager indicates that shut down is successful.

If the process does not complete successfully, follow the on-screen prompts to correct any errors.

Selecting a language for VxRail Manager

You can specify the language that displays in the VxRail Manager user interface.

About this task

The VxRail Manager user interface supports the following languages:

English (default) French German

Working with the VxRail Manager Plugin for VMware vCenter 43

Korean Japanese Simplified Chinese

Steps

1. In VxRail Manager click CONFIG. The Configuration window is displayed.

2. Click General. The General tab is displayed.

3. In the Choose Your Language section of the screen, click the language you want to use. The VxRail Manager user interface will immediately reload in the language you selected.

Config System tab

The System tab of the VxRail Manager Config window displays information about the applications and add-ons currently installed on your VxRail Appliance. It also allows you to download updates for those components.

Figure 14. VxRail Manager Config > System tab

Use the System tab to view the following:

System Software Installed on this Cluster: The list displays the name, description, and installed components for the software and add-ons installed on your VxRail Appliance.

Software updates: If an update is available for an application, an Internet Upgrade button is displayed.

When a new version of an application is available, CONFIG in the left navigation bar displays a highlighted number.

Viewing installed applications

Use the System tab on the Config window to view a list of installed system software.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click System. The System tab is displayed.

3. Scroll the System Software Installed on this Cluster list, if necessary, to view system software installed on your VxRail Appliance.

44 Working with the VxRail Manager Plugin for VMware vCenter

The list includes a description and version number for each application installed. If a newer version of an application is available, the Internet Upgrade button is also displayed.

4. To view the components of the installed system software, click Installed Components.

The VxRail Manager, vCenter, ESXi, VxRail VIB, and PTAgent (for Dell PowerEdge appliances) versions are displayed

Results

If the installed software version is different from the factory version or the last upgraded version, VxRail Manager shows The version is (supported, reference version is ). Related system events are generated.

If the installed software version is not supported, VxRail Manager shows The version is (not supported). See KB500665. Related system events are generated.

If the installed software version is incompatible with other software, VxRail Manager shows The version is (incompatible with ). See KB500666. Related system event are generated.

Updating system software

Use the System tab on the Config window to install updates for the system software installed on your VxRail Appliance.

About this task

When a new version is available, CONFIG in the left navigation bar displays a highlighted number. The Internet Upgrade button is also displayed for the application in the System Software Installed on this Cluster list.

NOTE: You may not be able to update your system software in some circumstances:

If you are using a stretch cluster VxRail configuration

If you have standard vSphere licenses

If your cluster is in an unhealthy state or has critical health alarms

Open a service request, or contact your sales representative or reseller to arrange help in updating your system.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click System. The System tab is displayed.

3. Scroll the System Software Installed on this Cluster list, if necessary, to view the system software installed on your VxRail Appliance.

If a newer version is available, the Internet Upgrade button is displayed.

4. Click the upgrade button to view the upgrade options: Local Upgrade: Allows you to upload a new version of the software from your local storage. This is useful if you do not

have Internet access from your VxRail Appliance. Internet Upgrade: Allows you to download a new version of the software. You must have Internet access to download

system software. Not all applications will show both options.

5. Click the option you want. The software is uploaded to the VSAN.

Working with the VxRail Manager Plugin for VMware vCenter 45

6. Click Continue to begin upgrading the software.

7. Enter your login information for VxRail Manager and for vCenter Server, the PSC root account and password, and the vCenter Server administrator account and password and then click Submit.

VxRail Manager performs a series of system checks and begins the update process.

Enter information for VxRail Manager and vCenter Server , PSC root account and password and vCenter Server administrator account and password and then click Submit

The upgrade process status is displayed. When the process is done, VxRail Manager displays "Upgrade complete". If any problems are encountered during installation, VxRail Manager will display an appropriate message and steps to correct the issue.

8. Click Refresh to reload the System Software Installed on this Cluster screen. When the installation is complete, the new version is displayed in the Installed Components list.

Using the VxRail Market

The VxRail Market lets you download, install, and upgrade qualified software products for your appliance.

About this task

Choose from a list of applications that add functionality, protection, or management to your VxRail Appliance.

Figure 15. VxRail Market Config > Market tab

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click Market. The Market tab is displayed.

3. Scroll the Available Applications for this Cluster list, if necessary, to view all the applications available for your VxRail Appliance.

The list includes a description and version number for each application.

4. Filter the application list using the filter selector at the top of the list, if desired.

5. Click Learn more if you want to view information about the application. The application page opens in a separate browser tab.

6. In VxRail Manager, do one of the following to install the application on your appliance:

46 Working with the VxRail Manager Plugin for VMware vCenter

Click Install to install an application directly. Click Download to navigate to an external Web page where you can download and install the application.

Refer to Installing an application from the VxRail Market. You can install multiple instances of an application.

7. Multiple instances of an application may be installed. To view and manage instances do the following:

a. Click the arrow next to the name of the application to expand the instance listing.

If there is only one instance of an application, the expand arrow is not displayed.

b. Scroll to the instance you want to manage. c. View and manage the instance of the application as desired.

The following status messages may be displayed for an application instance:

Downloading: The application is currently downloading. Pending: The application is waiting until another application finishes downloading. IP address: The application is installed.

Installing an application from the VxRail Market

Install a qualified software product from the VxRail Market.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click Market. The Market tab is displayed.

3. Scroll the Available Applications for this Cluster list to find the application you want.

4. Click Install to install the application.

5. Fill out the fields as appropriate for the application being installed. For example, you may enter: Virtual Machine Name IP Management address Time zone

The fields vary depending on the application. Some fields may be pre-populated.

6. Click Install.

A status bar shows the progress of the installation. The status messages include:

Downloading: The application is currently downloading. Pending: The application is waiting until another application finishes downloading. IP address: The application is installed.

7. To install multiple instances of an application, repeat this procedure.

Managing applications and add-ons with VxRail Manager

Manage your installed software products from the VxRail Market.

Steps

1. In VxRail Manager click CONFIG. The Config window is displayed.

2. Click Market. The Market tab is displayed.

3. Scroll the Available Applications for this Cluster list to find the application you want.

Filter the application list using the filter at the top of the list, if desired.

4. If there are multiple instances of the application, follow these steps:

a. Click the arrow next to the name of the application to expand the instance listing.

If there is only one instance of an application, the expand arrow is not displayed.

b. Scroll to the instance you want to manage.

5. For the selected application, do either of the following:

Working with the VxRail Manager Plugin for VMware vCenter 47

Click Open to view the VM console. Click Manage to view the application's management interface. (Not every application has a management option.)

48 Working with the VxRail Manager Plugin for VMware vCenter

Other administrative tasks You can perform various administrative tasks outside of VxRail Manager. Not every task is supported on every version of the VxRail Appliance. Instruction for how to perform these tasks are found in either SolVe Online for VxRail or in the VMware vSphere documentation.

For more information about SolVe for VxRail, refer to KB 525271.

The following sections list the administrative tasks you can perform, and where to find the instructions.

Topics:

AD user management tasks Cluster management tasks Data center management tasks Datastore management tasks DNS management tasks ESRS management tasks ESXi host management tasks External vCSA and PSC management tasks Internal vCSA and PSC management tasks Migrate from a VxRail vCenter Server to an external VMware vCenter Server iDRAC configuration management tasks iSCSI management tasks Log server management tasks NFS management tasks NTP server management tasks VMware VDS management tasks VM folder management tasks VMware vSphere Standard Switch management tasks VxRail Manager management tasks

AD user management tasks For step-by-step instructions on managing AD users, see SolVe Online for VxRail.

The following table lists the AD user administrative tasks by VxRail system software release:

Table 6. AD user management tasks

Task 4.0.xxx 4.5.x 4.7.xxx 7.0.xxx

AD Authentication in External vCenter Server

Yes Yes Yes Yes

Join an Active Directory Domain Yes Yes Yes Yes

Cluster management tasks For step-by-step instructions on managing clusters, see SolVe Online for VxRail or VMware vSphere documentation.

The following table lists the cluster administrative tasks by VxRail system software release:

6

Other administrative tasks 49

Table 7. Cluster management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx Notes

Change DRS Setting Yes Yes Yes Yes See Disable DRS in VMware vSphere documentation.

Change the VxRail Cluster EVC Mode Yes Yes Yes Yes See SolVe Online for VxRail.

Change HA Setting Yes Yes Yes Yes See vCenter High Availability in VMware vSphere documentation.

Rename the VxRail Cluster Yes Yes Yes Yes See SolVe Online for VxRail.

Data center management tasks For step-by-step instructions on managing data center settings, see SolVe Online for VxRail.

The following table lists the data center administrative tasks by VxRail system software release:

Table 8. Data center management tasks

Task 4.0.1xx 4.0.200, 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xxx 4.7.xxx 7.0.xxx

Rename the VxRail Data Center (external VMware vCenter)

Not supported Yes Yes Yes Yes

Rename the VxRail Data Center (VxRail- supplied vCenter)

Not supported Yes Yes Yes Yes

Datastore management tasks For step-by-step instructions on managing datastores, refer to SolVe Online for VxRail.

The following table lists the datastore administrative tasks by VxRail system software release.

Table 9. Datastore management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx Notes

Rename the VxRail Datastore Yes Yes Yes Yes Refer to SolVe Online for VxRail

DNS management tasks For step-by-step instructions on managing DNS servers, refer to SolVe Online for VxRail.

The following table lists the DNS administrative tasks by VxRail system software release.

Table 10. DNS management tasks

Task 4.0.1xx 4.0.200, 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xxx 4.7.xxx 7.0.xxx Notes

Change VxRail Cluster's DNS IP Address (customer-supplied vCenter)

Not supported

Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change VxRail Cluster's DNS IP Address (VxRail- supplied vCenter)

Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

50 Other administrative tasks

ESRS management tasks After ESRS is installed and activated on your VxRail appliance, you cannot change the parameters listed in the following table.

The following table lists the ESRS administrative tasks by VxRail Manager software release.

Table 11. ESRS management tasks

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x Notes

Delete ESRS Not supported

Not supported

Not supported

Not supported

Not supported

Change the ESRS IP address

Not supported

Not supported

Not supported

Not supported

Not supported

Change the ESRS hostname

Not supported

Not supported

Not supported

Not supported

Not supported

Rename the ESRS VM Not supported

Not supported

Not supported

Not supported

Not supported

ESXi host management tasks For step-by-step instructions on managing ESXi hosts, refer to the SolVe Desktop application.

The following table lists the ESXi host administrative tasks by VxRail Manager software release.

Table 12. ESXi host management tasks

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x Notes

Change the ESXI host name and IP Address

Not supported

Yes Yes Yes Yes Contact Support

Change the VxRail External Management User Password

Yes Yes Yes Yes Yes Refer to the SolVe Desktop application

Change the VxRail ESXi Root Password

Yes Yes Yes Yes Yes Refer to the SolVe Desktop application

External vCSA and PSC management tasks For step-by-step instructions on managing the vCenter Server Virtual Appliance (vCSA) and the Platform Services Controller (PSC) on VxRail systems with an external vCenter, refer to SolVe Online for VxRail or the VMware vSphere documentation.

The following table lists the vCSA and PSC administrative tasks for external vCenter systems by VxRail Manager software release.

Table 13. vCSA and PSC (external vCenter) management tasks

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Change the PSC IP address

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Change the vCSA IP address

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Rename the PSC VM Yes Yes Yes Yes Yes Yes Refer to vSphere Documentation, "Changing a Virtual Machine Name"

Other administrative tasks 51

Table 13. vCSA and PSC (external vCenter) management tasks (continued)

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Rename the PSC host Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Rename the vCSA host Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Rename the vCSA VM Yes Yes Yes Yes Yes Yes Refer to vSphere Documentation, "Changing a Virtual Machine Name"

Change the password for administrator@vsphere. local

Not supported

Yes Yes Yes Yes Yes Refer to vSphere Documentation, "Change your vCenter Server Single Sign-on Password"

Change the VxRail External Management User Password (management@localos)

Yes Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the password of the PSC root user (root@localos)

Yes Yes Yes Yes Yes Yes Refer to vSphere Documentation, "Change the Password of the Root User"

Change the password of the vCSA root user (root@vCSA)

Yes Yes Yes Yes Yes Yes Refer to vSphere Documentation, "Change the Password of the Root User"

Internal vCSA and PSC management tasks For step-by-step instructions on managing the vCenter Server Virtual Appliance (vCSA) and the Platform Services Controller (PSC) on VxRail systems with an internal vCenter, refer to SolVe Online for VxRail or the VMware vSphere documentation.

The following table lists the vCSA and PSC administrative tasks for internal vCenter systems by VxRail Manager software release.

Table 14. vCSA and PSC (internal vCenter) management tasks

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Change the VxRail vSphere Components SSL Certificates for Internal vCSA

Yes Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the PSC IP address

Yes Yes Yes Yes Yes Yes Contact Support

Change the vCSA IP address

Yes Yes Yes Yes Yes Yes Contact Support

Rename the PSC VM Not supported

Not supported

Yes Yes Yes Yes Refer to SolVe Online for VxRail

Rename the PSC host Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Rename the vCSA host Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

52 Other administrative tasks

Table 14. vCSA and PSC (internal vCenter) management tasks (continued)

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Rename the vCSA VM Not supported

Not supported

Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the Internal vCSA Administrator Password (administrator@vspher e.local)

Not supported

Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the VxRail External Management User Password (management@localos)

Yes Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the password of the PSC root user (root@localos)

Not supported

Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Change the password of the vCSA root user (root@vCSA)

Not supported

Yes Yes Yes Yes Yes Refer to SolVe Online for VxRail

Migrate from a VxRail vCenter Server to an external VMware vCenter Server Migrating a VxRail cluster from a VxRail VMware vCenter Server to an external VMware vCenter Server requires a custom service engagement. Contact your account team for additional information.

Migration tasks are not applicable to VxRail dynamic node clusters with external VMware vCenter Server.

The following table lists the VMware vCenter migration tasks by VxRail system software release:

Table 15. VMware vCenter migration tasks

Task 4.0.1xx 4.0.200 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xx x

4.7.xxx 7.0.xx x

Notes

Migrate VxRail Cluster from Embedded VMware vCenter to External VMware vCenter

Not supporte d

Not supported

Yes Yes Yes This task requires a custom professional service engagement. Contact your account team.

iDRAC configuration management tasks After your VxRail Appliance is installed and run for the first time, be cautious when changing any integrated Dell Remote Access Controller (iDRAC) settings.

The following table lists the iDRAC administrative tasks by VxRail Manager software release.

Table 16. iDRAC management tasks

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Change the OS to IDRAC passthrough via the USB setting

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Do not change this setting

Reset iDRAC to factory defaults

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Do not reset iDRAC to factory defaults

Other administrative tasks 53

Table 16. iDRAC management tasks (continued)

Task 4.0.1xx 4.0.200 4.0.3xx 4.0.400 4.5.x 4.7.xxx Notes

Modify the vSwitch for the iDRAC network

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Do not change any settings such as vusb, vnic, vmkernel port, or iDRAC standard porgtroup

Change iDRAC https port

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Do not change the iDRAC https port

Change iDRAC account Not supported

Not supported

Not supported

Not supported

Not supported

Yes Refer to SolVe Online for VxRail

Change iDRAC VLAN configuration

Not supported

Not supported

Not supported

Not supported

Not supported

Yes Refer to SolVe Online for VxRail

Create a new iDRAC account

Not supported

Not supported

Not supported

Not supported

Not supported

Yes Refer to SolVe Online for VxRail

iSCSI management tasks For step-by-step instructions on connecting to iSCSI storage, refer to the External Storage section of the online help or the Administration Guide, and to the VMware vSphere documentation.

The following table lists the iSCSI administrative tasks by VxRail system software release.

Table 17. iSCSI management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx Notes

Connect to an iSCSI server Yes Yes Yes External Storage section of the online help or the Administration Guide

Log server management tasks For step-by-step instructions on managing the log server, refer to SolVe Online for VxRail.

The following table lists the log server administrative tasks by VxRail system software release.

Table 18. Log server management tasks

Task 4.0.1xx 4.0.200, 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xxx 4.7.xxx 7.0.xxx Notes

Point to a new external log server IP address

Not supported

Yes Yes Yes Yes Refer to SolVe Online for VxRail

NFS management tasks For step-by-step instructions on connecting to an NFS server, refer to the External Storage section of the online help or the Administration Guide, and to the VMware vSphere documentation.

The following table lists the NFS administrative tasks by VxRail system software release.

Table 19. NFS management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx Notes

Connect to an NFS server Yes Yes Yes Yes External Storage section of this Administration Guide

54 Other administrative tasks

NTP server management tasks For step-by-step instructions on managing NTP servers, see SolVe Online for VxRail.

The following table lists the NTP server administrative tasks by VxRail system software release.

Table 20. NTP server management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx

Point to a new NTP server IP address Yes Yes Yes Yes

VMware VDS management tasks To manage VMware VDS, see SolVe Online for VxRail or the VMware vSphere documentation.

The following table lists the administrative tasks by VxRail system software release:

Table 21. VMware VDS management tasks

Task 4.0.1xx 4.0.200, 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xxx 4.7.xxx 7.0.xxx Notes

Add a new port group on default VMware VDS

Yes Yes Yes Yes Yes See VMware vSphere Documentation, Add a Distributed Port Group.

Add a new port group on new VMware VDS (Dell Node)

Yes Yes Yes Yes Yes See VMware vSphere Documentation, Add a Distributed Port Group.

Add a new VMware VDS (Dell Node)

Yes Yes Yes Yes Yes See VMware vSphere Documentation, Create a vSphere Distributed Switch.

Change default VMware VDS NIOC configuration

Yes Yes Yes Yes Yes See VMware vSphere Documentation, vSphere Network I/O Control.

Change IP address of vMotion Network

Not supported

Yes Yes Yes Yes Contact Support.

Change IP address of vSAN Network (VxRail Supplied vCenter)

Not supported

Yes Yes Yes Yes Contact Support.

Change the IP address of vSAN Network (Customer Supplied vCenter)

Not supported

Yes Yes Yes Yes Contact Support.

Change the physical NIC Ports of Management Traffic

Not supported

Not supported Not supported

Not supported

Not supported

Change the physical NIC Ports of VM Network Traffic

Yes Yes Yes Yes Yes See SolVe Online for VxRail.

Change the physical NIC Ports of vMotion Traffic

Yes Yes Not supported

Not supported

Not supported

See SolVe Online for VxRail.

Other administrative tasks 55

Table 21. VMware VDS management tasks (continued)

Task 4.0.1xx 4.0.200, 4.0.3xx, 4.0.4xx, 4.0.5xx

4.5.xxx 4.7.xxx 7.0.xxx Notes

Change the physical NIC Ports of vSAN Traffic

Not supported

Not supported Not supported

Not supported

Not supported

Change VLAN ID of management, VMware vCenter Server, and VxRail Management Network (VxRail Supplied vCenter)

Not supported

Yes Yes Yes Yes See VMware vSphere documentation.

Change VLAN ID of VM Networks

Yes Yes Yes Yes Yes See VMware vSphere documentation.

Change VLAN ID of vMotion

Yes Yes Yes Yes Yes See VMware vSphere documentation.

Change VLAN ID of vSAN Network

Yes Yes Yes Yes Yes See VMware vSphere documentation.

Enable Jumbo Frame Yes Yes Yes Yes Yes See SolVe Online for VxRail.

Enable network teaming LACP

Not supported

Not supported Not supported

Not supported

Not supported

Rename default port groups

Not supported

Yes Yes Yes Yes See VMware vSphere documentation.

Rename default VMware VDS

Not supported

Yes Yes Yes Yes See VMware vSphere documentation.

Share network traffic with vSAN

Yes Yes Yes Yes Yes See SolVe Online for VxRail.

VM folder management tasks For step-by-step instructions on managing the VM folder, see SolVe Online for VxRail.

The following table lists the VM folder related administrative tasks by VxRail system software release:

Table 22. VM folder management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx

Rename the VM folder Yes Yes Yes Yes

VMware vSphere Standard Switch management tasks For step-by-step instructions on managing the VMware vSphere Standard Switch, see the VMware vSphere documentation.

The following table lists the related administrative tasks by VxRail system software release:

Table 23. VMware vSphere Standard Switch (VSS) management tasks

Task 4.0.xxx 4.5.xxx 4.7.xxx 7.0.xxx

Add a new VMware vSphere Standard Switch (Dell Node)

Yes Yes Yes Yes

56 Other administrative tasks

VxRail Manager management tasks For step-by-step instructions on VxRail Manager, see SolVe Online for VxRail.

The following table lists the VxRail Manager administrative tasks by VxRail system software release:

Table 24. VxRail Manager management tasks

Task 4.0.1xx 4.0.20 0

4.0.3xx 4.0.4x x

4.0.5xx 4.5.x 4.7.xx x

7.0.xxx

Replace the VxRail Manager SSL Certificate.

Noa No Yesb Yes Yes Yes Yes Yes

Change the VxRail Manager VM Hostname and IP address

No Yes Yes Yes Yes Yes Yes Yes

For earlier versions earlier than 7.0.200, contact Support.

Change the VxRail VM name No No Yes Yes Yes Yes Yes Yes

Change the VxRail Mystic account Password

Yes Yes Yes Yes Yes Yes Yes Yes

Change the VxRail root account Password Yes Yes Yes Yes Yes Yes Yes Yes

Backup and restore key VxRail Manager files for recovery purposes

No No No Yes Yes Yes Yes Yes

a. No = Task is not supported for this release b. Yes = Task is supported for this release

Other administrative tasks 57

External storage Although each VxRail Appliance includes its own on-board storage resources, you can also use your appliance with external storage. Your VxRail Appliance supports NFS datastores and VMFS datastores over iSCSI. Using external storage doesn't affect VxRail features such as upgrades, reset, cluster shutdown and so on.

Topics:

NFS and VMFS over iSCSI datastores Setting up external NFS storage for a VxRail Appliance Setting up external VMFS over iSCSI storage for a VxRail Appliance

NFS and VMFS over iSCSI datastores Your VxRail Appliance can be used with external storage with NFS datastores or VMFS over iSCSI datastores.

You may want to consider using external storage for workloads with high storage capacity requirements relative to the amount of required compute resources (CPU cores and RAM). External datastores allow you to scale VxRail Appliance compute resources separately from storage capacity. This can improved overall hardware usage levels. As a result it may be more cost-effective to use an external storage array such as Unity, VNX, Cloudarray, Isilon, or Windows/Linux storage services to provide additional storage for your VxRail Appliance cluster.

Note that external storage arrays must be managed separately. You cannot use the automated workflows in VxRail Manager for vSphere storage configuration and management with external datastores. Instead, you must use the vSphere Client to configure NFS and iSCSI on the ESXi hosts in the VxRail Appliance cluster, and to create NFS datastores and VMFS datastores over iSCSI on external arrays in the vCenter Server Appliance instance in the VxRail Appliance cluster. You must also use provisioning virtual machines on these external datastores in vCenter using the vSphere Client.

Refer to VMware vSphere documentation for details about using NFS and iSCSI storage with ESXi:

Understanding Network File System Datastores About the Software iSCSI Adapter

Setting up external NFS storage for a VxRail Appliance Follow these guidelines to set up your VxRail Appliance for use with an NFS datastore.

Prerequisites

Many storage products provide NFS services, including including UNity, VNX, Isilon, CloudArray, and Windows/Linux NFS services. These guidelines assume that you have already installed and provisioned your VxRail Appliance cluster as well as your external NFS storage server.

About this task

The NFS datastore is created directly from vCenter on your VxRail Appliance cluster. A VLAN and a vSphere Distributed Switch (VDS) are used.

Refer to the VMware vSphere documentation, Set Up NFS Storage Environment, for details about NFS storage with ESXi.

Steps

1. In the vSphere Client click Hosts and Clusters.

In a VxRail Appliance cluster, NFS shared folders can be assigned to all connected nodes.

2. Click the cluster name in the list.

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3. Click the Related Objects tab and then select Datastores.

4. Click the Create a New Datastore icon. The New Datastore window is displayed.

5. In the Location window type the datastore name and select the location for the datastore.

6. In the Type window select NFS.

7. In the Select NFS version window choose an NFS version.

8. In the Name and configuration window, specify necessary information to add the external NFS storage.

For Folder enter the Export Path of external storage array.

9. In the Host accessibility window, select the hosts in the VxRail Appliance cluster that will mount the datastore.

You can select any or all hosts in the cluster.

10. In the Ready to complete window, review your entries and then click Finish to complete the datastore creation. The new NFS datastore has been created.

Results

After the NFS datastore is created, you can: Provision VMs to the NFS datastore using the vSphere Client Perform standard operations such as Open Console, Power On, Shutdown VM, Suspend VM, and clone VM Migrate VMs between VxRail Appliance datastores and NFS datastores

NFS storage can take advantage of VMware Storage DRS features. In maintenance mode, VMs move to another node on the same NFS datastore automatically. The rebooted node is connected to the NFS datastore automatically.

Setting up external VMFS over iSCSI storage for a VxRail Appliance Follow these guidelines to set up your VxRail Appliance for use with a VMFS datastore over iSCSI.

Refer to the VMware documentation, Configuring iSCSI Adapters and Storage, while setting up external iSCSI storage for your VxRail Appliance.

The general steps to configure iSCSI storage for VxRail include the following :

1. Set up the iSCSI network portgroup. 2. Set up an active software iSCSI adapter. 3. Configure multipath policy for the iSCSI storage device. 4. Create a new VMFS datastore over iSCSI.

All the steps are done using the vSphere Client. A software iSCSI adapter allows standard NICs to connect ESXi hosts to a remote iSCSI target on the IP network. A VLAN and vSphere distributed switch are used. For details please refer to the VMware documentation, About the Software iSCSI Adapter.

Set up the two iSCSI network portgroups

In the process of port binding, you create two virtual VMkernel adapters for each physical network. You then associate the VMkernel adapters with the software iSCSI storage adapter created in the following steps. Create the distributed port groups first.

About this task

NOTE: The key is to avoid a network conflict with the VSAN. The uplink1/uplink2/vmnic0 description in the following

procedure is suitable for most standard VxRail Appliance installations. Some VxRail Appliance models have extra Ethernet

ports. You can use those ports as an alternate configuration. Replace uplink1 and uplink2 with the proper uplink numbers

according to the extra ports.

Steps

1. Log in to the vSphere Client as an authorized user.

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2. In the vSphere Client, click the home icon and go to the Networking configuration page.

3. Highlight VMware HCIA Distributed Switch and then right-click it to create a new distributed port group. The New Distributed Port Group window is displayed.

4. In the Select name and location window enter the port group name.

A name containing uplink1 is recommended.

5. In the Configure settings window enter the general properties and specify the related VLAN ID if you are using a VLAN.

6. In the Ready to complete window, review your entries and then click Finish to complete the port group creation. The new distributed port group is created.

7. In the Home list, right-click the new portgroup and select Edit Settings. The Edit Settings window is displayed.

8. If the port speed is 10Gb, change Traffic Shaping for the iSCSI portgroup as follows: Set Ingress traffic shaping: status to Enabled, Average bandwidth(kbit/s) to 1048576, Peak bandwidth

(kbit/s) to 1048576, and Burst size (KB) to 102400. Set Egress traffic shaping: status to Enabled, Average bandwidth(kbit/s) to 1048576, Peak bandwidth (kbit/s)

to 1048576, and Burst size (KB) to 102400.

9. Change Teaming and failover for the iSCSI portgroup as follows: Keep uplink1 as the Active uplink. Move the other uplinks to Unused.

10. Create the second portgroup by repeating steps 3 through 9 with following value changes: In step 4, a name containing "uplink2" is recommended. In step 9, keep uplink2 as the Active uplink.

Results

Set up of the two portgroups is complete.

Create two VMkernel adapters on the hosts in the cluster

Steps

1. In the vSphere Client, click the home icon.

2. Select one of the hosts in the cluster.

3. Navigate to Manage > Networking > VMkernel adapters.

4. Click the Add host networking icon to add a VMkernel adapter with the first distributed port group you created. The Add Networking window is displayed.

5. In the Select connection type window select VMkernel Network Adapter.

6. In the Select target device window choose Select an existing network and click Browse.

7. Select the "uplink1"-related distributed portgroup you created in the previous steps.

8. In the IPv4 settings window select Use the static IPv4 setting.

This is defined according to your network environment. Make sure the IP address is unique in the network and accessible to the iSCSI target server IP address.

9. In the Ready to complete window, review your entries and then click Finish to complete the VMkernel creation.

10. Create the second VMkernel adapter by repeating steps 4 through 9 with following value change: In step 7, select the "uplink2"-related distributed portgroup.

Results

The two newly added VMkernel adapters are displayed and the detail info is shown in the lower panel. The network configuration for iSCSI on the host is finished.

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Set up an active software iSCSI adapter

Prerequisites

NOTE: The external iSCSI storage should already be prepared as required for your environment. this procedure does not

cover the details of creating volumes used as external iSCSI storage.

Steps

1. In the left panel of the vSphere Client, click vCenter > Hosts and Clusters and select the ESXi host you previously configured.

2. Click Manage > Storage > Storage Adapters and click the Add (+) button to add a software iSCSI adapter.

3. In the Add Software iSCSI Adapter window, click OK.

If needed, you can further configure the adapter in the Adapter Details section.

The newly added storage adapter is displayed in the Storage Adapters list.

4. Click Manage > Storage > Storage Adapters and click iSCSI Software Adapter.

The created iSCSI name is listed in the Identifier column and Properties tab of the lower panel. Its format is iqn.1998-01.com.vmware:xxxxxx-xxxxx. You can change the iSCSI name by clicking Edit in the Properties tab of the lower panel.

5. Click Network Port Binding and click the Add (+) button.

6. In the Bind .. with VMkernel Adapter window, select the VMkernel network adapter that created in the previous steps. The message Due to recent configuration changes, a rescan of this storage adapter is recommended is displayed.

7. Click the Rescan the iSCSI Software Adapter icon.

8. In the vSphere Client navigate to Manage > Storage > Storage Adapters.

9. Select the iSCSI software adapter you created and click Targets > Dynamic Discovery.

10. Click Add.

11. In the Add Send Target Server window specify the IP address of the iSCSI server and click OK.

The message Due to recent configuration changes, a rescan of this storage adapter is recommended is displayed.

NOTE: We recommend that you do not change the host iSCSI name after adding iSCSI storage information.

12. Click the Rescan the iSCSI Software Adapter icon. The warning message disappears and the iSCSI Target server is displayed in the lower panel.

13. Click Static Discovery to show the full target name of the iSCSI storage.

Assign volumes on iSCSI storage

Steps

1. Repeat the procedures "Create a VMkernel adapter on the hosts in the cluster" and "Set up an active software iSCSI adapter" on the other nodes in the cluster.

2. Configure your iSCSI storage to assign storage volume mapping with the iSCSI name for all hosts.

3. In the vCenter Client choose each host and navigate to Manage > Storage > Storage Adapters.

4. Click the Rescan the iSCSI Software Adapter icon.

Results

In the Devices tab, the new iSCSI volume is shown mapped to the ESXi host (iSCSI client).

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Configure multipath for the iSCSI volumes

About this task

To avoid any negative influence on VSAN performance, you must set multipath policy to Fixed and set Preferred Path on vmnic0. If you are using the extra ports on your VxRail Appliance (if equipped), set Preferred Path as the appropriate vmnic according to the extra ports.

Steps

1. In the vCenter Client choose each host and navigate to Manage > Storage > Storage Device.

2. Choose the iSCSI volume in the Storage Devices list.

3. In the Properties tab, click Edit Multipathing. The Edit Multipathing Policies window is displayed.

4. Select Fixed(VMware) for Path selection policy and then select the row in which Runtime Name contains C0.

5. Click OK.

Results

In the Properties tab, the Path Selection Policy section shows Fixed(VMware) and vmhbaxx:C0:Tx:Lx.

Mount a new VMFS datastore over iSCSI

To make full use of the new iSCSI storage, create a new datastore. This datastore can be mounted to all the hosts in the cluster.

Steps

1. In the vCenter Client select the cluster name.

2. Click Related Objects > Datastores, then click the Add New Datastore icon to create a new datastore over iSCSI. The New Datastore window is displayed.

3. In the Type window, select VMFS.

4. In the Name and device selection window specify the name for the datastore:

a. Choose one of the ESXi hosts for Select a host to view its accessible disks/Luns. b. Select the available iSCSI volume in the lower table.

5. In the Partition configuration window, adjust the iSCSI datastore Size.

It is recommended to set Size to Use all available partitions.

6. In the Ready to complete window, review your entries and then click Finish to complete the datastore creation. The datastore over iSCSI is listed. Its status is Unknown.

7. Click the Refresh icon. The datastore status changes to Normal.

8. In the Storage tab, check the connection status between the iSCSI datastore and the hosts.

Results

After the VMFS over iSCSI datastore is created, you can: Provision VMs to the VMFS datastore using the vSphere Client Perform standard operations such as Open Console, Power On, Shutdown VM, Suspend VM, and clone VM Migrate VMs between VxRail Appliance datastores and iSCSI datastores Protect iSCSI external storage access with redundant path

In maintenance mode, VMs move to another node on the same iSCSI datastore automatically. The rebooted node is connected to the iSCSI datastore automatically. The iSCSI volume is kept as Remote Disk.

The benefit from the iSCSI multipath configuration is that if the physical adapter vmnic0 is down, iSCSI IO switches to another vmnic without interruption. When vmnic0 is back online, iSCSI IO will switch back to vmnic0 without IO interruption.

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Replacing and adding hardware You may be able to add or replace hardware components on your VxRail Appliance such as hard disk drives (HDDs), solid state drives (SSDs), power supplies, and so on. Only qualified personnel should perform these procedures. For some hardware components, you may need to contact Customer Support to arrange for repair or replacement.

Refer to the online support website or SolVe Online for VxRail for hardware-specific information.

NOTE: NVMe drives can only be used as cache disks in your VxRail Appliance. If your VxRail node is already configured with

an NVMe drive, or has had NVMe drives added or replaced, follow the NVMe procedure in SolVe Online. For other drives

you can add or replace disks using VxRail Manager.

Using SolVe Online for VxRail hardware tasks Step-by-step hardware component tasks such as replacement and upgrade procedures are available through

Manualsnet FAQs

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