Dell Client Integration Pack V3.0 Configuration Manager User's Guide PDF

Dell Client Integration Pack for Microsoft System Center 2012 Configuration Manager Version 3.0 Users Guide

August 2012 Rev. A00

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2013 - 2014 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Introduction................................................................................................................. 5 Whats new in this release.................................................................................................................................................5 Key Features And Functionalities.................................................................................................................................... 5 Supported Client Operating Systems and Dell Devices............................................................................................. 6

Supported operating systems.....................................................................................................................................6 Supported Dell Client Systems................................................................................................................................... 6

Chapter 2: Using Dell Command | Integration Suite for System Center .........................................7 Inserting Dell Drivers Into A Windows PE Boot Image................................................................................................7 Creating Dell Client Driver Packages.............................................................................................................................. 8 Dell Command | Configure Self-Contained-Executable File......................................................................................8

Importing Dell Command | Configure SCE packages............................................................................................8 Importing Dell Command | Monitor................................................................................................................................. 9 Managing and updating distribution points................................................................................................................... 9 Creating a task sequence.................................................................................................................................................10

Creating a task sequence using the Dell Client Deployment Template...........................................................10 Creating A Custom Task Sequence......................................................................................................................... 10 Editing A Task Sequence.............................................................................................................................................11

Configuring task sequence actions.................................................................................................................................11 Configuring the system BIOS.....................................................................................................................................11 Applying SCE on the target system.........................................................................................................................12

Computer Association....................................................................................................................................................... 13 Importing System Information...................................................................................................................................13 Import Computers Using A File................................................................................................................................. 13 Import Single Computer..............................................................................................................................................13

Advertising A Task Sequence..........................................................................................................................................14 Best Practices For Advertising a Task Sequence................................................................................................ 15

Deploying A Task Sequence............................................................................................................................................ 15

Chapter 3: Dell Command | Warranty .......................................................................................... 16 Launching Dell Command | Warranty ...........................................................................................................................16 Configuring Dell Command | Warranty......................................................................................................................... 16

Saving The Configuration To The Registry............................................................................................................16 Saving The Configuration To A File......................................................................................................................... 17

Retrieving warranty information.....................................................................................................................................17 Exporting Service-Tags From Configuration Manager To A CSV File.................................................................. 18 Copying CSV Results To A Database............................................................................................................................ 18 Generating Reports........................................................................................................................................................... 18

Reporting Services Of The Configuration Manager............................................................................................ 19 Viewing Reports Using Report Builder....................................................................................................................19 Installing SQL Server Reporting Services.............................................................................................................. 19

Disabling Logging............................................................................................................................................................... 19

Chapter 4: The Dell Command | Intel vPro Out Of Band Application.............................................20

Contents

Contents 3

Software prerequisites.....................................................................................................................................................20 Launching the Dell Command | Intel vPro Out of Band application......................................................................20 Database And Password Configuration........................................................................................................................ 21 USB provisioning................................................................................................................................................................ 21

Provisioning using a USB device.............................................................................................................................. 21 Client configuration........................................................................................................................................................... 21

Configuring power profile...........................................................................................................................................21 Configuring the Boot Order...................................................................................................................................... 22 Configuring BIOS settings.........................................................................................................................................23 Setting BIOS passwords............................................................................................................................................ 23

Operations...........................................................................................................................................................................24 Performing power management.............................................................................................................................. 24 Establishing KVM Sessions....................................................................................................................................... 25

Generating Reports ......................................................................................................................................................... 25 Scheduling Reports.....................................................................................................................................................25 Retrieving Reports...................................................................................................................................................... 26

Application Preferences...................................................................................................................................................26 DB and Passwords...................................................................................................................................................... 26 KVM Setup....................................................................................................................................................................26 Logging...........................................................................................................................................................................27 Task Queue Setup....................................................................................................................................................... 27

Task Queue......................................................................................................................................................................... 27 Configuring WinRM on client systems................................................................................................................... 28

Chapter 5: Troubleshooting.........................................................................................................29 Authenticode signature....................................................................................................................................................29 Windows XP Installation Fails.........................................................................................................................................29 KVM over wireless............................................................................................................................................................ 29 Hardware inventory report memory speed is reported as zero............................................................................. 30 Max password length change........................................................................................................................................ 30 KVM power control to boot to OS in S3..................................................................................................................... 30 Windows XP(x86) OS Deployment Hangs During Installation............................................................................... 30 Apply operating system task sequence action has a red bang.............................................................................. 30

Chapter 6: Related reference.......................................................................................................31 Obtaining technical support............................................................................................................................................ 31 Contacting Dell................................................................................................................................................................... 31

4 Contents

Introduction This document describes the activities that you can perform with Dell Command | Integration Suite for System Center on systems running Microsoft System Center Configuration Manager.

Topics:

Whats new in this release Key Features And Functionalities Supported Client Operating Systems and Dell Devices

Whats new in this release In the Password feature, replaced the Length option with Configure option. The Configure option allows you to enable or

disable a strong password feature, or customize individual password rules.

Key Features And Functionalities

Feature Description

Remote Provisioning

Remotely perform AMT provisioning of Intel vPro-enabled clients.

Configuring Windows PreInstallation (WinPE) environment

Configure and push the customized operating system image on the client system. For more information on configuring the WinPE environment, see Creating A Dell WinPE Boot Image.

Creating and Importing Dell Client Driver Packages

Using streamlined access to Dells catalog of system and WinPE driver cab files, configure and push customized driver packages onto client system. For more information on creating Dell client driver packages, see Creating Dell A Client Driver Package.

Integration of Dell Command | Monitor

Use Dell Command | Monitor features such as remote management applications, accessing managed node information, managing client state, and receiving alerts for client events. For more information on Dell Command | Monitor integration, see Importing Dell Command | Monitor.

Dell Command | Configure

Configure the BIOS of Dell client systems such as OptiPlex, Latitude, and Dell Precision in an operating system-present environment using the Dell Command | Configure Self Contained Executable (SCE) package.

Dell Command | Intel vPro Out Of Band Application

An out-of-band management feature using Intel Active Management Technology (AMT). It is supported through a standalone application running on the Configuration Manager server. This feature provides the core functionality to manage client systems remotely and automatically regardless of the state of the operating system. For more information on Intel vPro Out Of Band Management, see Dell Intel vPro Out of Band Plugin.

Dell Command | Warranty

Collects the warranty information of Dell client computers from the Dell support website. For more information on the Dell Warranty Information Utility, see Dell Command | Warranty Users Guide at dell.com/support/manuals.

Distribution points

Simplified steps to manage and update the distribution points to push drivers and other application on to the client systems in your network.

Dell Command | Software Gallery

Select from list of currently available Dell system management applications and create them in Configuration Manager.

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Introduction 5

Supported Client Operating Systems and Dell Devices For the list of client operating systems that Dell Command | Integration Suite for System Center supports, see the readme.txt in the installation directory.

Supported operating systems

The following lists the types and specific versions of operating systems that are supported by this application.

Supported Dell Client Systems

For the list of supported Dell client systems that the Dell Command | Integration Suite for Configuration Manager 2012 supports, see the readme.txt in the installation directory.

6 Introduction

Using Dell Command | Integration Suite for System Center

Before you begin using Dell Command | Integration Suite for System Center, make sure that the target Dell client systems are registered as Configure Manager clients and present under All Systems on the Configuration Manager console. For more information on configuring clients through Configuration Manager, see the Microsoft TechNet article at technet.microsoft.com/en-us/library/gg682144.

You can use Dell Command | Integration Suite for System Center to perform the following tasks: Create Dell Windows PE boot images Create Dell client driver packages Import Dell client packages Create a bare-metal task sequence

Topics:

Inserting Dell Drivers Into A Windows PE Boot Image Creating Dell Client Driver Packages Dell Command | Configure Self-Contained-Executable File Importing Dell Command | Monitor Managing and updating distribution points Creating a task sequence Configuring task sequence actions Computer Association Advertising A Task Sequence Deploying A Task Sequence

Inserting Dell Drivers Into A Windows PE Boot Image To create a Dell Windows PE boot image:

1. Download the Dell Command | Deploy (WinPE) Driver Library file from dell.com/downloads.

2. Launch the Configuration Manager console.

3. Click Software Library.

4. Expand Overview > Operating Systems.

5. Right-click Boot Images and click Dell Command | Integration Suite > Dell Command | Deploy (WinPE) Driver Library. The Dell Command | Deploy (WinPE) Driver Library screen is displayed.

6. Under the Select boot image(s) to modify select the boot images into which you want to insert the drivers.

7. Select the distribution point from the list available under Select the distribution points to distribute content to distribute the boot image automatically once the Dell drivers have been inserted into the Windows PE boot image package.

For more information, see Managing And Updating Distribution Points

8. Under Specify the source driver library file:, click Browse and select the Dell Windows PE driver CAB file. Click Open.

9. Under Specify the WinPE tools file (optional), click Browse and select the ZIP file containing the Dell Windows PE tools. Click Open.

NOTE: Make sure that the zip file containing the Windows PE tools is no larger than 5MB.

10. Under Specify the destination network share path (UNC) the boot image(s) click Browse and navigate to a location at which to store the Dell Windows PE boot images.

11. Click OK. A progress bar displays the import status.

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Using Dell Command | Integration Suite for System Center 7

12. Click Close. The Windows PE boot image is updated to include the selected Dell drivers.

Creating Dell Client Driver Packages To create Dell client driver packages:

1. Download the operating system Dell Command | Deploy (System) Driver Library file from dell.com/downloads.

2. Launch Configuration Manager console.

3. Click Software Library.

4. Expand Overview > Operating Systems.

5. Right-click Driver Packages and click Dell Command | Integration Suite > Dell Command | Deploy (System) Driver Library. The Dell Command | Deploy (System) Driver Library Import Wizard screen is displayed.

6. Under Specify the source driver library file:, click Browse to select the Dell Driver Pack file (.CAB).

7. Select your client systems model.

8. Select either the x86 or x64 architecture for creating driver packages.

9. Select the distribution point from the list available under Select the distribution points to manage and update: to distribute the package automatically once it is created.

10. Under Specify the destination network share path (UNC) for the driver library content: click Browse to provide a path to store the Dell Driver Packs.

NOTE: For Microsoft Windows XP operating systems, the Storage Driver Package option in the Task Sequence

Editor is enabled. Select the appropriate storage driver during Microsoft Windows XP system deployment to avoid a

continuous reboot with the following error: 0x0000007B (INACCESSIBLE_BOOT_DEVICE). For more information on the

appropriate storage driver selection, see the Dell TechCenter site at delltechcenter.com.

11. Click OK. The Dell Command | Deploy (System) Driver Library Import Wizard progress is displayed. Driver packages are created and stored under the Dell System CAB Driver Packages folder according to the operating systems architecture selected.

NOTE: Importing of drivers may take a long time. During this period, the progress bar may not be updated.

12. Click Save to save the path to the driver packages.

13. Click Close to exit the wizard.

Dell Command | Configure Self-Contained-Executable File Dell Command | Configure Self-Contained Executable (SCE) file allows you to: customize configurations export a customized configuration to apply the same settings on a target client system export both supported and unsupported options customize your BIOS configuration

Importing Dell Command | Configure SCE packages

Dell Command | Configure Self-Contained Executable (SCE) file allows you to: Customize configurations Export a customized configuration to apply the same settings on a target client system. Export both supported and unsupported options. Customize your BIOS configuration.

To import Dell Command | Configure SCE packages:

1. Launch the Configuration Manager console.

2. Click Software Library.

8 Using Dell Command | Integration Suite for System Center

3. Expand Overview > Application Management.

4. Right-click Packages, then click Dell Command | Integration Suite > Import Dell Command | Configure Package. The Dell Command | Configure Package Import Wizard screen is displayed.

5. Click Browse and browse the location of the Dell Command | Configure SCE file. NOTE: The Dell Command | Configure SCE file is generated by exporting customized settings from the Dell Command |

Configure. For more information, see Dell Command | Configure Users Guide on dell.com/support.

6. Select a distribution point from the list available under Select the distribution points to manage and update to distribute the package automatically once it is created.

7. Click OK.

If a package exists in the Configuration Manager, a message is displayed asking if you want to re-create or continue. If you select No, the process does not re-create the package. Otherwise, the package is removed from Configuration Manager, and a new package is created.

NOTE: If the following error message is displayed Invalid SCE file, then select a valid SCE package in step 5.

When the process is complete, a new package is created. NOTE: To see the details of the newly created package, browse to Packages > Dell Client Packages on the

Configuration Manager console. The newly created package is under Dell Client Packages.

8. After the wizard completes, the Dell Command | Configure SCE Software Package is created under Packages. Associate these packages with a task sequence for pre-OS deployment, or use them during post-OS configuration.

Importing Dell Command | Monitor To import Dell Command | Monitor:

1. Download the Dell Command | Monitor application from dell.com/download.

2. Launch the Configuration Manager console.

3. Click Software Library.

4. Expand Overview > Application Management.

5. Right-click Packages, then click Dell Command | Integration Suite > Import Dell Command | Monitor Package. The Dell Command | Monitor Package Import Wizard screen is displayed.

6. Under Specify the Dell Update Package (DUP) file to create the package click Browse to go to the location where you have downloaded the Dell Command | Monitor DUP file, select it and click Open.

7. Select a distribution point from the list available under Select the distribution points to manage and update to distribute the Dell Command | Monitor DUP file automatically after it is created.

8. Click Ok. A progress bar is displayed.

9. Click Close. The Dell Command | Monitor DUP file is installed under Packages.

Managing and updating distribution points Update the distribution points before creating a task sequence. To update and manage distribution points:

1. Launch the Configuration Manager console.

2. Click Software Library.

3. Expand Overview > Application Management. > Packages and click Dell Client Deployment.

4. Right-click Client Custom Reboot Script and click Distribute Content. The Distribute Content Wizard screen is displayed.

5. Click Next and follow the on-screen instructions to distribute content to the distribution points.

6. If the packages were not distributed while they were being created, repeat step 3 and step 4 to ensure that the client system can access the packages during an operating system installation.

Using Dell Command | Integration Suite for System Center 9

Creating a task sequence Task sequences are used to capture an operating system image, configure its settings, and deploy the image on a set of Dell client systems. You can create a task sequence in two ways:

Create a Dell-specific task sequence, which has a set of pre-specified actions, using the Client Operating System Deployment Task Template template.

Create a custom task sequence where you can add custom actions to the task sequence.

Creating a task sequence using the Dell Client Deployment Template

To create a task sequence using the Dell Client Deployment template:

1. Launch the Configuration Manager console.

2. Click Software Library.

3. Expand Overview > Operating Systems.

4. Right-click Task Sequences, then click Dell Command | Integration Suite > Create Operating System Deployment Task Sequence. The Client Operating System Deployment Task Template window is displayed.

5. Enter the name of the task sequence in Task Sequence Name field.

6. Under Client Hardware Configuration, select the hardware items that you want to configure in this task sequence. NOTE: If you select the Configure BIOS check box and a Dell Command | Configure package has been previously

created, then a task sequence template is created while configuring the system BIOS. The Dell Command | Configure

package is selected by default and the command line to run the SCE on the target system is populated automatically.

However, if a Dell Command | Configure package has not been created then a message that no Dell Command |

Configure package has been detected is displayed. You can still configure the system BIOS but a package will not be

selected.

7. Under Network (Admin) Account, enter the domain administrator account name and password.

8. Under Operating System Installation, select the operating system installation type. The options are: Use an OS WIM image Scripted OS install

9. Select an operating system package from the Operating system package to use drop-down menu.

10. If deploying Windows XP operating system, select the sysprep.inf info file from the Package with Sysprep.inf info drop-down menu.

11. Click Create. A confirmation message is displayed.

Creating A Custom Task Sequence

To create a custom task sequence:

1. On the Configuration Manager console, click Software Library.

2. Expand Overview > Application Management.

3. Right-click Task Sequences, then click Create Task Sequence. The Create Task Sequence Wizard is displayed.

4. Select the Create a new custom task sequence option and click Next.

5. Enter name, version number, and comments for the task sequence.

6. Browse for the Dell boot image that you had created, and click Next. The Confirm the settings screen is displayed.

7. Review the settings and click Next.

8. After the task sequence has been created click Close.

10 Using Dell Command | Integration Suite for System Center

Editing A Task Sequence

To edit a task sequence:

1. On the Configuration Manager console, click Software Library.

2. Expand Overview > Operating Systems and click Task Sequence.

3. Right-click the task sequence and click Edit. The Task Sequence Editor window is displayed. You can now make changes to the task sequence accordingly.

NOTE: When editing a task sequence for the first time, an error message Setup Windows and ConfigMgr is

displayed, create and select the Configurations Manager Client Upgrade package to resolve the error. For more

information creating packages, see the Configuration Manager documentation at technet.microsoft.com.

Configuring task sequence actions To edit the actions in a task sequence, select Client Operating System Deployment Task Template from the Task Sequence Editor.

Configuring the system BIOS

The Configure BIOS option is enabled on the task sequence after adding Dell Client Configuration. Make sure that Dell Command | Configure version 3.0 or later is installed on the target system to create a BIOS Package.

NOTE: While configuring the BIOS, if more than one Dell Command | Configure package exists, then the latest Dell

Command | Configure package is selected. Older packages are available under Dell Client Packages. To select an older

package, click Browse and select the older package while configuring the task sequence. For more information on creating

a task sequence, see Creating a Task Sequence.

NOTE: Switching the client-systems Boot Modes (both UEFI or Legacy BIOS) is not supported through the Task

Sequence Editor. For more information, see technet.microsoft.com/en-us/library/jj938037.aspx.

Exporting the BIOS configuration file

Launch the Dell Command | Configure standalone application. For more information, see the Dell Command | Configure Users Guide at dell.com/support.

Prerequisites for exporting

The following are the prerequisites for exporting: The BIOS options is configured. The Apply Settings check box of the option is selected.

Export the configuration in the following formats:

Self-Contained Executable (SCE) Click Export Configuration.exe on the Create Configuration screen to export the configuration settings as an SCE (.exe file).

A Validation Password dialog box is displayed prompting the user to provide an optional password. If you have configured the system or setup password in the target system, type the same system or setup password in the Validation Password dialog box.

Report Click Export Report to export the configuration settings as aread-only *.html file. If you have configured the system or setup password in the exporting file, see Password Protection Dialog Box.

Configuration file Click Export Configuration to export the configuration settings as a *.cctk or *.ini file. If you have configured the system or setup password in the exporting file, see Password Protection Dialog Box.

Shell script The shell script is used to configure a Linux system.The shell script is generated at the same location to which the SCE file is exported, and contains the same configuration as that of the SCE file.

Using Dell Command | Integration Suite for System Center 11

Exporting options without setting values

You can export certain options without specifying any values. The options are asset and propowntag.

To export asset and propowntag without specifying any values, select the Apply Settings check box of the corresponding option and export.

Password protection dialog box

If you have configured the system or setup password in the exporting file (configuration file or report), a password protection dialog box is displayed. To export the file with the password as clear text, click Continue. To hide the password and export, click Mask. If you have chosen to hide the password in the configuration (.cctk or .ini) file, the setuppwd is displayed as indicating that password is hidden.

Applying SCE on the target system

You can apply SCE on the target system in one of the following ways: Using the Dell Command | Configure application package. For more information, see Importing Dell Command | Configure

SCE Packages. or Using the Dell Command | Configure standalone application. For more information, see Using the Standalone Application.

Using the standalone application

You can apply SCE on the target system using the Dell Command | Configure standalone application in one of the following ways:

Double-click the SCE, or From the command prompt, navigate to the directory where SCE is located, and type the name of the SCE file.

Example:

C:\Windows\DCC\SCE>" "

SCE silently installs the settings on the target system. When the installation completes, SCE generates a text file with the same name at the same location. The text file contains all the applied options and the status of execution for the SCE file.

If you have configured a setup or system password on the target system, and if you have not provided the same password in the Validation Password dialog box while exporting SCE, (for more information, see Exporting The BIOS Configuration File), SCE cannot be applied on the target system. However, while applying SCE from the command prompt, you can provide the setup or system password of the target system.

Example of providing setup password:

C:\Windows\DCC\SCE>" " --valsetuppwd=

Example of providing system password:

C:\Windows\DCC\SCE>" "--valsyspwd=

Apply operating system image

NOTE: Before you begin this task, ensure that you have the required operating system image file (.wim file) under the

Operating System Images tree in Configuration Manager.

To apply operating system image:

1. From the left-hand side of the Task Sequence Editor, under Deploy Operating System, click Apply Operating System Image.

2. Choose from the following options:

12 Using Dell Command | Integration Suite for System Center

Apply operating system from a captured image Apply operating system from an original installation source

3. Click Browse and select the operating system image or package.

4. Under Select the location where you want to apply this operating system select the Destination and Drive Letter.

5. Click OK.

You have successfully applied an operating system image.

Apply driver packages

To apply driver packages:

1. From the left side of the Task Sequence Editor, under Deploy Operating System, click Apply Driver Package.

2. Browse and select the Dell Client Driver Packages. The list of driver packages available in the Dell Deployment Pack is displayed.

3. Select a package for your Dell client system and click Apply.

You have successfully added drivers.

Computer Association A computer association organizes the migration of user state and settings from a reference client system to a client destination system. The reference client system is an existing client system that is managed by Configuration Manager. This system contains state and settings of the system that is migrated to the specified destination client system.

The Computer Association node displays a list of the computer associations that have been created. It also displays specific actions that can be run for that computer association when you select a computer association from the Computer Association results pane.

1. On the Configuration Manager console, click Assets and Compliance and expand Overview.

2. Right-click Devices > Import Computer Information. The Import Computer Information Wizard is displayed.

3. The Select Source window displays the following options: Import computers using a file. Import single computer.

4. Select Import computers using a file or Import single computer based on the requirement.

Importing System Information

Use the Import Computer Information when you right-click on Computer Association option to import new client system information into the ConfigMgr database. This allows you to deploy an operating system to a new client system.

Import Computers Using A File

To import computers using a database file containing the details of the computers in your network:

1. On the Select Source window, select Import single computer. Click Next.

2. Click Browse to browse to the location of the database file and open it.

3. Click Next. The File Preview lists the details of the systems in the database file.

4. Click Next.

5. From the list of systems displayed, select the systems your want to associate.

6. Click Finish.

Import Single Computer

To import computers using a file:

Using Dell Command | Integration Suite for System Center 13

1. On the Select Source window, select Import single computer. Click Next.

2. Specify information relating to the computer you are importing in the following fields: Computer name MAC address (12 hex characters) SMBIOS GUID (32 hex characters) - (optional)

3. Click Next.

NOTE: Ensure that the computer name you enter starts with a letter. Otherwise, the deployment will fail.

4. The Choose Target Collection window opens. The following options are available: Add new computers only to the All Systems collection Add computers to the following location

5. To add the computer to the all systems collection:

a. On the Choose Target Collection window, select Add new computers only to the All Systems collection. b. Click Next.

The Summary window with details of the imported system setting is displayed. c. Click Finish to apply settings.

6. To add the computer to a specific location:

a. On the Choose Target Collection window, select the Add computers to the following location option. b. Browse to the location of the computer collection you want to add. c. Click Next.

The Summary window with details of the imported system setting is displayed. d. Click Finish to apply settings.

All System Collection

To add the computer to the all systems collection

1. On the Choose Target Collection window, select Add new computers only to the All Systems collection.

2. Click Next. The Summary window with details of the imported system setting is displayed.

3. Click Finish to apply settings.

Specific Location

To add the computer to a specific location:

1. On the Choose Target Collection window, select the Add computers to the following location option.

2. Browse to the location of the computer collection you want to add.

3. Click Next. The Summary window with details of the imported system setting is displayed.

4. Click Finish to apply settings.

Advertising A Task Sequence After saving the task sequence, assign it to the collection of systems by advertising it.

To advertise a task sequence:

1. Right-click on the task sequence and select Deploy. The Deploy Software Wizard window is displayed.

2. Follow the steps in the wizard to advertise the task sequence. For more information on advertising a task sequence, see the Configuration manager Online Help.

NOTE: In the New Advertisement Wizard, ensure that you select the Make this task sequence available to boot

media and Preboot Execution Environment (PXE) option.

14 Using Dell Command | Integration Suite for System Center

Best Practices For Advertising a Task Sequence

The following settings are recommendations for advertising a task sequence.

Always configure advertisements with the following settings when using PXE:

General Make this task sequence available to boot media and PXE General Browse to select the collection of the target system Schedule Mandatory assignment: As soon as possible Distribution Points Access content directly from a distribution point when needed by the running task sequence Interaction Show task sequence progress

Always configure Windows PE boot images with the following settings:

Windows PE Enable command support (testing only)

Deploying A Task Sequence When the task sequence is ready, use any of the following methods to deploy the task sequence you have created:

Deploy using a CD Deploy using a USB Deploy using PXE

For more information on how to deploy a task sequence using the above methods, see the Configuration Manager documentation at technet.microsoft.com.

Using Dell Command | Integration Suite for System Center 15

Dell Command | Warranty The Dell Command | Warranty can be installed as a stand-alone application or part of the Dell Command | Integration Suite for System Center on systems running Microsoft System Center 2012 Configuration Manager, System Center 2012 SP1 Configuration Manager, System Center 2012 R2 Configuration Manager, and Microsoft System Center Current Branch. Dell Command | Warranty helps you to retrieve the warranty information for a list of client systems stored in the Configuration Managers database, or in a file. Client systems are specified by their Service Tags.

Topics:

Launching Dell Command | Warranty Configuring Dell Command | Warranty Retrieving warranty information Exporting Service-Tags From Configuration Manager To A CSV File Copying CSV Results To A Database Generating Reports Disabling Logging

Launching Dell Command | Warranty Launch Dell Command | Warranty using a command-line tool.

1. Open a command prompt.

2. Go to the folder in which you have placed the Dell Command | Warranty files. For example, type: cd C:\Program Files\Dell\Command . . .

3. Type the name of the executable file. For example, type: DellWarranty-CLI.exe

Configuring Dell Command | Warranty Before you use Dell Command | Warranty, do the following:

1. Launch Dell Command | Warranty.

For more information, see Launching Dell | Command Warranty.

2. Enter DellWarranty-CLI.exe /H to display usage.

NOTE: For Dell Command | Warranty to function you must provide an /InputFile or an /InputCfgMgrConnectionString

parameter. See CLI Options.

Saving The Configuration To The Registry

To save the Dell Warranty configuration to the registry, enter the following command DellWarranty-CLI.exe setup_config in the Dell Warranty window. Enter all the configuration information required to set up Dell Warranty. For more information, see Configuring Dell Warranty.

The configuration parameters are stored in the HKEY_CURRENT_USER\Software\Dell\Warranty registry location.

NOTE: The password is stored in an encrypted form.

3

16 Dell Command | Warranty

Saving The Configuration To A File

To save the Dell Warranty configuration to a file, enter the following command

DellWarranty-CLI.exe setup_config config_file=admin.cfg

(where admin.cfg is the name of the configuration file.)

Enter the configuration information required to set up the Dell Warranty. For more information, see Configuring Dell Warranty.

NOTE: The password is stored in an encrypted form.

Retrieving warranty information 1. If the system on which Dell Command | Warranty is installed has access to Configuration Manager and connects to the

Internet (including through proxy):

a. Launch Dell Command | Warranty.

For more information, see Launching Dell Command | Warranty.

b. Configure Dell Command | Warranty.

For more information, see Configuring Dell Command | Warranty.

c. To retrieve the warranty information through the Configuration Manager database:

Use the command: DellWarranty-CLI.exe /ICS=Data Source=[host];Database=[ Configuration Manager dbname];Integrated Security=true;

Connection string to the Configuration Manager database:

"Data Source=[host];Database=[ Configuration Manager dbname];Integrated Security=true;")

"Data Source=[host];Database=[ Configuration Manager dbname];User id=[username];Password=[userpwd]"

See CLI Options for more information.

The warranty information of the Dell client systems is retrieved and saved as a .csv file in the Default: [%ProgramData%\Dell\Warranty\][WarrantyOutput_[yyyyMMddhhmmss].csv folder.

NOTE: The file is saved as WarrantyInformation_YYYY_MM_DD.xml (where YYYY is the year, MM is the

month and DD is the day).

2. If the system on which Dell Command | Warranty is installed does not have access to Configuration Manager, but connects to the Internet (including through proxy):

a. Launch Dell Command | Warranty.

For more information, see Launching Dell Command | Warranty.

b. Create a .csv file containing the service tags. c. To retrieve the warranty information for the service tags saved in the .csv file you created in the previous step:

Enter the following command: DellWarranty-CLI.exe /I=C:\FileName.csv.

The warranty information of the Dell client systems is retrieved and saved as a .csv file in the Default: [ProgramData\Dell\Warranty\][WarrantyOutput_[yyyyMMddhhmmss].csv folder. To override the default path, use the command-line option /Ocs. See CLI Options.

NOTE: The file is saved as WarrantyOutput_[yyyMMddhhmmss].csv (where yyyy is the year, MM is the month,

dd is the day, hh is the hour, mm is the minute, and ss is the second).

NOTE: The default name can also be overwritten when you use the command-line option / Ocs. Also, if invalid tags are found in the request file, a %ProgramData%\Dell\Warranty\] [WarrantyerrorOutput_[yyyyMMddhhmmss].csv) file is created.

Dell Command | Warranty 17

Exporting Service-Tags From Configuration Manager To A CSV File In order to retrieve a list of Service Tags present in the Configuration Manager inventory and export them to a .csv file, you can use the export_svc_tags command.

To retrieve the warranty information through WMI: Using the configuration settings saved to the registry, enter the following command: Dell.WarrantyInfo.exe

export_svc_tags tags.csv.

Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe export_svc_tags tags.csv config_file= .

To retrieve the warranty information through Configuration Manager database: Using the configuration settings saved to the registry, enter the following command: Dell.WarrantyInfo.exe

export_svc_tags tags.csv internal_sccm_db.

Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe export_svc_tags tags.csv internal_sccm_db config_file= .

NOTE: The export_svc_tags command generates a .csv file in the current directory.

Copying CSV Results To A Database To copy the warranty information from a .CSV file to the Configuration Manager database use the csv_to_db command.

NOTE: The connection strings specified in the configuration file or registry is used.

To copy the warranty information to the Configuration Manager: Using the configuration settings saved to the registry, enter the following command: Dell.WarrantyInfo.exe

csv_to_db .

Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe csv_to_db config_file= .

Generating Reports There are three report templates stored in the same location where you have installed the Dell Warranty. ActiveSystem.rdl, AllSystems.rdl, and SystemsWithWarranty.rdl. These reports have the following placeholders for the database connection string:

, , and .

NOTE: The templates are in .rdl (Report Definition Language) format. To view or edit the file on systems running

Windows 2008 R2 server install Microsoft Report Viewer.

NOTE: The SRS Templates generated by Dell Warranty are compatible with the Report Builder v2.0 or greater.

You can use the generate_srs_templates command to generate the report definition files using the report templates. The placeholders are substituted with the database connection string that you specify either in the registry or the configuration file. To run the report: Using the configuration settings saved to the registry, enter the following command: Dell.WarrantyInfo.exe

generate_srs_templates.

Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe generate_srs_templates config_file= .

You can view these reports using the reporting services of the Configuration Manager or using the Report Builder services. For more information, see Reporting Services of the Configuration Manager.

18 Dell Command | Warranty

Reporting Services Of The Configuration Manager

To use the reporting services of Configuration Manager:

1. Install SQL Server Reporting Services (SSRS).

For more information, see the Configuration Manager documentation at technet.microsoft.com.

2. Navigate to reports using http://<servername>/ reports.

3. Import RDL Template provided with Dell Warranty. Provide a suitable name to the report.

For more information, see the Configuration Manager documentation at technet.microsoft.com.

4. After running Dell Warranty, the DellWarrantyInformation table is created in the Configuration Manager database.

5. Run the reports to generate Custom Reports provided by Dell.

Viewing Reports Using Report Builder

To view reports using report builder:

1. Download SQL Server Report Builder version 2.0 or higher.

2. Open the report using this installed Report Builder and Run the report to view the data.

Installing SQL Server Reporting Services

1. On the Configuration Manager console, click Administration.

2. Expand Overview > Site Configuration and click Sites.

3. Right-click on the target Site and click Add Site System Roles.

4. Select Specify a fully qualified domain name (FQDN) for this site system on the internet option and enter the domain name under it.

5. Click Next.

6. Under Available roles, select the Reporting services point option and click Next.

7. Under Folder name, enter the reporting folder name and click Next.

8. On the Summary tab click Next.

The Add Site System Roles Wizard Completed Successfully screen is displayed.

9. Click Close.

Disabling Logging By default, logs for Dell Warranty Information tool are generated under %USERPROFILE%\AppData\Local\Dell\ClientIntegrationPack\log\ folder. You can turn off the logging by setting the registry value DisableLogging to 1 under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Dell\ClientIntegrationPack\Warrantyfor x64 systems and HKEY_LOCAL_MACHINE\SOFTWARE\Dell\ClientIntegrationPack\Warrantyfor x86 systems.

Dell Command | Warranty 19

The Dell Command | Intel vPro Out Of Band Application

The Dell Command | Intel vPro Out of Band application provides an out-of-band management solution through a stand-alone application on the system running Dell Command | Integration Suite for System Center. The application allows you remotely to manage client systems regardless of the system power or operating state.

You can use the Dell Command | Intel vPro Out of Band application to perform the following tasks:

Remote ProvisioningConfigure your environment to allow you to easily perform remote AMT provisioning of client systems.

USB ProvisioningProvision and setup Intel AMT enabled client systems. IndicationsRemotely monitor, diagnose, and manage clients using Distributed Management Task Force (DMTF) filters. Client ConfigurationConfigure client system settings:

Power ProfileConfigure and apply the preferred power policy. Boot OrderConfigure or change the boot order. BIOS SettingsConfigure and update the BIOS settings BIOS PasswordsClear, set, or specify the length of your Administrator and System passwords.

OperationsPerform remote operations: KVM ConnectSet up and run KVM sessions. Power ManagementRemotely manage power settings. Wipe Client DataRemotely format client hard drives.

ReportsGenerate reports for out-of-band manageability, provisioned systems, battery health, and hardware inventory. Task QueueMonitor task progress and details.

Topics:

Software prerequisites Launching the Dell Command | Intel vPro Out of Band application Database And Password Configuration USB provisioning Client configuration Operations Generating Reports Application Preferences Task Queue

Software prerequisites Before running the Dell Command | Intel vPro Out of Band application:

For In-Band shutdown to work correctly, the system running Dell Command | Integration Suite for System Center must have Windows PowerShell version 2.0 or greater installed, and WinRM configured. For more information about configuring WinRM, see Configuring WinRM on Client Systems.

Launching the Dell Command | Intel vPro Out of Band application The Dell Command | Intel vPro Out of Band application is installed in following location by default: C:\Program Files (x86)\Dell\CommandIntegrationSuite\DellCommandvProOutOfBand.exe.

4

20 The Dell Command | Intel vPro Out Of Band Application

Database And Password Configuration The Account Setup window is displayed the first time you launch the Dell Command | Intel vPro Out of Band application. From here you can configure the following settings:

1. Retrieve and select an available Configuration Manager SQL Server option from drop-down list.

2. Select the type of SQL Server Security (Integrated or Username / Password) you want to set.

3. Retrieve and select an available Configuration Manager Database from the drop-down list.

4. Configure the Operating System User Account settings.

5. Configure the AMT Administrative User Account settings.

USB provisioning Before Intel Active Management Technology-based client systems are managed out-of-band, provision the client systems for AMT.

Provisioning using a USB device

The client systems on the network have to procure a digital provisioning certificate before deploying Intel vPro AMT management application using remote configuration.

To export your certificate hash to the client systems using a USB storage device:

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click the USB Provisioning tab.

3. Enter your Management Engine (ME) password in the Current Password section, and then enter a New Password for AMT and confirm it.

NOTE: The AMT password must contain a minimum of eight characters that are made up of uppercase, lowercase,

numbers, and nonalphanumeric characters excluding :, _, and ".

4. Under USB Key click Browse and hover over the location of the USB storage device.

5. Select the file format for your USB storage device.

6. Select the Enable remote configuration of user consent policy option if you want to allow the administrator to override the client system's user consent policy.

7. Select the type of Hash Algorithm required for your out-of-band management environment.

8. Select the OOB Provisioning (enabling will start hello packets immediately) option if you want to send hello packets immediately.

9. Select the Consumable Records option to record the systems that are provisioned.

10. Browse and select the Certificate File you want to apply on your client systems for AMT provisioning.

11. Enter a name for the certificate file.

12. Click Create Key. The USB provision key is created.

13. Click Export.... The USB provisioning key is exported to the USB storage device.

Client configuration Allows you to configure the Power Profile, Boot Order, BIOS Settings, and BIOS Passwords on the target client systems.

Configuring power profile

Define the various power profiles on the client systems managed by Dell Command | Intel vPro Out of Band. You can control functions like Wake-up On Lan (WOL), ON, OFF after power loss, and so on, in the different power states (S0 to S5) of your client system.

The Dell Command | Intel vPro Out Of Band Application 21

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click Client Configuration > Power Profile.

3. Select the power policy for your Desktop and/or Mobile computers. Click Next. The Select Clients tab is displayed.

4. Search for client systems to which you want to apply the power packages.

5. From the Available clients list select the client systems you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list.

6. Click Next. The Schedule Task tab is displayed.

7. You can either choose to apply the changes immediately or schedule it to run later.

Depending on your schedule, select one of the following options: Run now the changes to the Power Profiles are immediately applied. Run At the changes to the Power Profiles are queued in the Task Queue.

NOTE: You can launch the Task Queue to view the list of completed and pending tasks.

NOTE: If your client systems are not connected to the network, run the task again after the client system is coming

back online..

8. Provide a name to the task you are running and click Next. The Summary tab is displayed.

9. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued.

Configuring the Boot Order

Change or configure the boot order on the targeted client-systems. On client systems with Legacy Boot Devices, the Boot Order feature allows you to make permanent or one-time boot sequence changes.

NOTE: This Boot Order feature is not supported in UEFI boot mode.

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click Client Configuration > Boot Order.

3. The table lists all the possible Boot devices. Change the boot order by:

Moving the boot devices up or down the order by clicking the Up or Down arrows at the bottom of the table. Disabling boot devices by selecting or deselecting the check-box next to the Boot Device.

4. Select one of the configuration options:

One-time boot configuration If you want the boot-order to be changed for only one reboot cycle.

NOTE: The boot-order is permanently changed if this option is not selected.

Continue on error If you want the task execution to continue to subsequent clients systems when an error occurs, select the Continue on error option. Otherwise, task execution stops on the first client system where an error is encountered.

Reboot client after applying changes If you want to reboot the client systems after applying changes.

5. Click Next. The Select Clients tab is opened.

6. Search for client systems to which you want to apply the Boot Order changes to.

7. From the Available clients list select the client systems you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list.

8. Click Next. The Schedule Task tab is displayed.

9. You can either choose to apply the changes immediately or schedule it to run later.

Depending on your schedule, select one of the following options: Run now the changes to the Boot Order is immediately applied and displays the Running status in the Task Queue. Run At the changes to the Boot Order is queued in the Task Queue.

NOTE: You can launch the Task Queue to view the list of completed and pending tasks.

22 The Dell Command | Intel vPro Out Of Band Application

NOTE: If your client systems are not connected to the network, run the task again.

10. Provide a name to the task you are running and clickNext. The Summary tab is displayed.

11. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued.

Configuring BIOS settings

This feature allows you to remotely configure, change, and reset the BIOS settings on one or several client systems.

NOTE: The supported BIOS configuration options vary for each client system.

1. Launch the Intel vPro OOB Management Extensions.

2. Click Client Configuration > BIOS Settings.

3. Make the changes you want to the BIOS settings for your client-systems and select the check box under Apply.

4. If you want the Task execution to continue to subsequent clients systems when an error occurs, select the Continue on error option. Otherwise, Task execution stops on the first client system where an error is encountered.

5. Select the Continue on unavailable BIOS Setting option to continue with the BIOS changes if a particular BIOS feature is not available on the client system.

6. Select the Reboot after applying changes option if you want to reboot after applying changes.

7. Click Next. The Select Clients tab is displayed.

8. Search for client systems to which you want to apply the Boot Order changes to.

9. From the Available clients list select the client systems you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list.

10. Click Next. The Schedule Task tab is displayed.

11. You can either choose to apply the changes immediately or schedule it to run later.

Depending on the schedule, select one of the following options: Run now the BIOS setting configuration is immediately applied and displays the Running status in the Task Queue. Run At the BIOS setting configuration is queued in the Task Queue.

NOTE: You can launch the Task Queue to view the list of completed and pending tasks.

NOTE: If the Dell client systems are not connected to the network, run the task again.

12. Provide a name to the task and click Next. The Summary tab is displayed.

13. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued.

Setting BIOS passwords

This feature allows you to manage your BIOS password.

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click Client Configuration>Passwords. The Password tab is displayed.

3. Select one of the following options:

ClearClears the administration or system password.

NOTE: It is recommended to clear the system password before the administration password.

SetEnter and confirm the administration or system password.

NOTE: Client systems have to reboot after setting the administration or system passwords.

ConfigureEnables or disables the strong password feature or allows you to customize various password rules.

The Dell Command | Intel vPro Out Of Band Application 23

4. If you want the Task execution to continue to subsequent clients systems when an error occurs, select the Continue on error option. Otherwise, Task execution stops on the first client system where an error is encountered..

5. If you want to reboot after applying changes select the Reboot after applying changes option.

6. Click Next. The Select Clients tab is displayed.

7. Search for client systems to which you want to apply the Boot Order changes to.

8. From the Available clients list, select the client systems that you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list.

9. Click Next. The Schedule Task tab is displayed.

10. You can either choose to apply the password changes immediately or schedule it to run later.

Depending on the schedule, select one of the following options: Run now the BIOS password configuration is immediately applied and displays the Running status in the Task

Queue.

NOTE: If the Dell client systems are not connected to the network, run the task again.

Run At the BIOS password configuration is queued in the Task Queue.

NOTE: You can launch the Task Queue to view the list of completed and pending tasks.

11. Provide a brief description of the changes you are applying and click Next. The Summary tab is displayed.

12. Click Finish. The Task Queue window is opened and depending on how you scheduled the task, it starts running immediately or will be queued.

Operations This feature allows you to set up KVM sessions, turn off, turn on, and reboot Dell client systems, and remote wipe the hard drives of Dell client systems.

Performing power management

This feature allows you to gracefully shut down or restart your client system, through the Windows operating system enabled by the AMT operation.

NOTE: Windows firewall can block graceful power request by Dell Command | Integration Suite for System Center.

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click Operations > Power Management. The Power Management tab is displayed.

3. Select the power control option you want to run on the client-systems from the drop-down list.

4. Click Next. The Select Clients tab is displayed.

5. Search for client system you want to apply the Power Management changes.

6. From the Available clients list select the client systems you want to manage and click the button to move your selected systems or press the button to move all the discovered Dell clients into the Selected clients list.

7. Click Next. The Schedule Task tab is displayed.

8. You can either choose to apply the task immediately or schedule it to run later.

Depending on your schedule, select one of the following options: Run now the power management changes are immediately applied and displays the Running status in the Task

Queue.

NOTE: If the Dell client systems are not connected to the network, run the task again.

Run At the power management changes are queued in the Task Queue.

NOTE: You can launch the Task Queue to view the list of completed and pending tasks.

24 The Dell Command | Intel vPro Out Of Band Application

9. Provide a brief description of the changes you are applying and click Next. The Summary tab is displayed.

10. Click Finish.

Establishing KVM Sessions

This feature allows you to remotely view the primary or secondary (if present) monitors of your client systems with an Intel Graphics card. For more information, see your client systems documentation on dell.com/support/manuals.

NOTE: Before a remote KVM session can be established, enable KVM through the Intel Management Engine BIOS

Extension (MEBx) interface.

NOTE: After a period of inactivity if the KVM session times out, re-establish the KVM session. To specify the time-out

period, see KVM.

To establish KVM sessions with remote client systems with Intel graphics card:

1. Launch the Dell Command | Intel vPro Out of Band application.

2. Click Operations > KVM Connect. The KVM Connect tab is displayed.

3. Search for the list of client systems on which you want to establish KVM sessions.

4. Select a client system on which you want to start the KVM session and click Connect.

Generating Reports This feature allows you to generate and view detailed reports on Out-Of-Band Manageability, Provisioning, Battery Health of laptop client-systems, and Hardware Inventory reports for single or multiple-client systems. These reports can be exported as a spreadsheet.

1. Launch the Dell Command | Intel vPro Out of Band application.

2. On the Home screen click Reports.

3. On the Welcome screen you can generate the following reports:

Out Of Band Manageability you can see the AMT Management Engine configuration for client systems. Provisioning view the provisioning status of all the client systems in the network. Battery Health view the battery health of all the AMT enabled client systems on the network. Hardware Inventory collect the inventory information of all the client systems on the network.

4. After selecting the type of report you want, you can perform one of the following actions:

Schedule for more information, see Scheduling Reports. Retrieve for more information, see Retrieving Reports.

Scheduling Reports

Generate reports from all the active client systems on the network.

To schedule a report:

1. Click Schedule. The Select Clients tab is displayed.

2. Search for the list of client systems you want to view the reports on.

3. Select the client systems you want to view the reports and click Add.

4. Click Next.

5. The Schedule Report tab is displayed.

6. You can either choose to apply the Task immediately or schedule it to run at a later time.

7. Provide a brief description of the Task you are applying and click Finish.

NOTE: Schedule reports creates a task that populates data about client systems.

The Dell Command | Intel vPro Out Of Band Application 25

Retrieving Reports

View existing reports. To retrieve a report:

1. Click Retrieve. The Select Clients tab is displayed.

2. Search for the list of client systems you want to view the reports on.

3. Select the client systems you want to view the reports. Click Add.

4. Click Next.

5. The Retrieve Report tab is displayed.

6. Print, Copy, or Export the report.

NOTE: The report is exported as a Micorosoft Excel (.xlsx) file.

NOTE: Retrieving reports requests a report for whatever data has been collected by the scheduled reports.

Application Preferences On this screen you can configure and set your preferences for different components of the application like:

Data Base(DB) and Passwords KVM Setup Logging Task Queue

DB and Passwords

You can configure where the task requests, and configuration data are stored.

1. Launch the Dell Intel vPro AMT Plugin.

For more information, see Launching The Dell Intel vPro AMT Plugin.

2. On the Home screen, click Preferences.

3. On the Welcome screen, click DB & Passwords. The DB & Passwords tab is displayed.

4. You can configure the following settings:

Retrieve and select the available SCCM SQL Server option from drop-down list. Select the type of SQL Server Security (Integrated or Username / Password) you want to set. Configure your Windows Account settings. Configure your AMT ME Account settings.

5. Click Save and Finish.

KVM Setup

This feature allows you to configure and setup your Keyboard, Video, and Monitor (KVM) sessions. NOTE: Before a remote KVM session is established, enable KVM through the Intel Management Engine BIOS Extension

(MEBx) interface.

NOTE: If the client system goes to sleep, hibernate state, or shutdown, the current KVM session has to be closed and

re-started.

1. Launch the Dell Intel vPro AMT Plugin.

For more information, see Launching The Dell Intel vPro AMT Plugin.

2. On the DCIPs Home screen, click Client Configuration.

3. On the Client Configuration window, click KVM Setup. The KVM Setup tab is displayed.

26 The Dell Command | Intel vPro Out Of Band Application

4. Select the Default Video Screen, that is the screen you want to connect at the start of the KVM session.

5. If you want the user to provide consent, select the User Consent check box.

6. Set the time-out through the User Consent Timeout.

7. Set the time frame for the KVM session to time-out after a period of inactivity using the Session Timeout.

8. Click Finish.

Logging

Set your preferences for the type of logs you want to capture by Dell Intel vPro AMT Plugin. The log files are located in the installation folder.

1. Launch the Dell Intel vPro AMT Plugin.

For more information, see Launching The Dell Intel vPro AMT Plugin.

2. On the Dell AMT vPro Plugin Home screen, click Application Preferences.

3. On the Welcome screen, click Logging. The Logging screen is displayed.

4. Select one of the following type of Logs from the Log Level drop-down menu:

None no logs are captured. Normal typical logging for client systems operating normally. This is the recommended setting. Debug detailed logging for troubleshooting unexpected issues.

5. Click Browse to choose the location where your log files are created.

6. To view existing logs, click Open Containing Folder.

7. Click Save and Finish

Task Queue Setup

This feature allows you to limit the number of task requests saved and displayed in the window.Task Queue

1. Launch the AMT plug-in. For more information, see Launching the AMT Plug-in.

2. On the DCIPs Home screen, click Preferences.

3. On the Welcome screen, click Task Queue. The Task Queue tab is displayed.

4. Set the Task History Limit to the number of tasks you wish to retain in the database (1-500).

NOTE: The older completed tasks is automatically deleted from the database as new tasks are created.

5. To have your Task Queue automatically refresh every 15 seconds, select the Refresh the task list automatically check box.

NOTE: To reduce database activity, deselect the Refresh the task list automatically box and click Refresh on the

Task Queue to update the Task list.

Task Queue The Task Queue window allows you to review scheduled and completed tasks. You can also click:

Refreshto refresh the task queue. Viewto get detailed information about an individual task in the task queue. Click Exportto export the information to an

excel file. Re-Runto rerun an existing task which has failed on client systems while skipping those client systems on which the task

has run successfully. If a Task was completed without any errors, then Re-Runrestarts all client systems in the Task. Retrieveruns the Retrieve (instead of the Schedule) path of a report task. Editedit tasks that are pending (waiting to be run). Tasks are placed on Hold while editing is underway. Duplicateduplicate any pending, completed, and canceled tasks. Cancelcancel tasks that are not yet Completed.

The Dell Command | Intel vPro Out Of Band Application 27

Configuring WinRM on client systems

If WinRm has not been configured on any client systems with which you are working that were not provisioned by the Remote Provisioning feature, do the following command at an administrative command prompt:

NOTE: Configure the client systems firewall to accept WinRM commands.

NOTE: To retrieve the current WinRM settings, use the following command: winrm get winrm/config. If you are

using a Group Policy Object-controlled setting, the command displays this information.

1. Enter winrm quickconfig 2. Press y to continue if prompted Do you want to configure winrm?

3. winrm set winrm/config/client @{AllowUnencrypted="false"} 4. winrm set winrm/config/client/auth @{Digest="true"} 5. winrm set winrm/config/client @{TrustedHosts="MANAGEMENT_SERVER_IP_ADDRESS"}

The WinRM is configured. NOTE: When you provision a client system by Remote Provisioning, WinRm is automatically configured on the client

system.

28 The Dell Command | Intel vPro Out Of Band Application

Troubleshooting This section contains troubleshooting information for the Dell Command | Integration Suite for System Center.

Topics:

Authenticode signature Windows XP Installation Fails KVM over wireless Hardware inventory report memory speed is reported as zero Max password length change KVM power control to boot to OS in S3 Windows XP(x86) OS Deployment Hangs During Installation Apply operating system task sequence action has a red bang

Authenticode signature If authenticode signature takes longer than usual to start because .Net is searching for the signature, follow the steps that are mentioned in support.microsoft.com/kb/936707/.

Windows XP Installation Fails Installation of Windows XP operating system fails if the mass storage driver to be installed is not selected in the task Sequence. To do this in the Apply Driver Packages step ensure that you select the Mass Storage Driver that is required for the operating system installation.

KVM over wireless Anytime the user selects Tools Link Preference > OS owns Wireless, control of the wireless link is transferred from the Intel Management Engine to the operating system. (ME gains control of the wireless link anytime a shutdown or reboot command is selected from Tools Power Control.)

Whenever ME is given control of the wireless link (Link Preference), a timeout value is supplied that indicates how long ME is to maintain control of the wireless link, after which, control is given back to the operating system. For example, a user selects Reboot To OS to reboot the client operating system.

In order to maintain the KVM link, ME is first given control of the wireless link. The timeout is set by default to 10 minutes to provide ample time for the system to complete the reboot process. ME will maintain control even after the operating system has rebooted if the reboot completes in under 10 minutes. To give control back to the operating system immediately, the user must select Tools > Link Preference > OS owns Wireless. In that case, the KVM connection is lost during the transfer process. To reestablish the connection, the user must select Connection > Start. Also note that when control of the wireless link is automatically reverted as a result of the Link Preference Timeout expiring, there is no loss of connectivity. There are individual timeout values for each shutdown and reboot operation (defined in KVM View app.config settings) that can be configured externally:

LPTImeoutRebootToOS LPTimeoutRebootToBIOS LPTimeoutRebootToDiagnostics LPTimeoutRebootWithIDER LPTimeoutShutdown

For more information, see http://software.intel.com/sites/manageability/ AMT_Implementation_and_Reference_Guide/DOCS/Implementation%20and%20Reference%20Guide/default.htm.

5

Troubleshooting 29

Hardware inventory report memory speed is reported as zero This is a DMTF issue where memory speed is defined in seconds. Configuration Manager Resource Explorer today reports this as 0.

Max password length change Some system BIOS does not support reducing the Maximum password length down from 32.

KVM power control to boot to OS in S3 If after a KVM connection is established, the AMT client enters power state S3 or S4, the KVM connection is lost within 30 seconds of entering the sleep state. (This issue occurs in both wired and wireless environments.) In such a case, the administrator must restart the connection (Connection Start), before issuing a reboot command (operating system, BIOS, Diagnostics, IDE-R).

Windows XP(x86) OS Deployment Hangs During Installation Microsoft Windows XP(x86) operating system deployment hangs while installing drivers that use Kernel Mode Driver Framework (KMDF) version 1.9, such as, Accelerometer device from ST Micro. To resolve this issue, follow the steps mentioned in support.microsoft.com/kb/2494168/.

Apply operating system task sequence action has a red bang When creating a Task Sequence using the Bare Metal Client Deployment Template the Apply Operating System Task Sequence action has a Red Bang. To resolve this:

1. In the Task Sequence editor, click Apply Operating System Image.

2. Select an operating system image by:

Selecting Apply operating system from a capture image option. Selecting Apply operating system from an original installation source option.

3. Click Browse.

4. Browse and select the Operating System Image and click OK.

5. Clear the Use an unattended or Sysprep answer file for a custom installation option.

6. Click the Options tab.

7. Select Disable this step option.

8. Click Apply.

9. Click the Options tab.

10. Clear the Disable this step option.

11. Click Apply.

30 Troubleshooting

Related reference In addition to this guide, there are other product guides you should have for reference. You can find the following guides on the Dell Support website at support.dell.com/manuals.

The Dell Command | Configure Users Guide describes the installation and use of the Dell Command | Configure to configure various BIOS features for Dell business client platforms.

The Dell Command | Monitor Users Guide describes the installation and the use of the Dell Command | Monitor software. The Hardware Service Manual provides information about your system, installing the system components and

troubleshooting your system.

For more information on Microsoft System Center Configuration Manager (Configuration Manager), its installation, or features and functionalities. See the Microsoft TechNet site at technet.microsoft.com for details on Configuration Manager.

Topics:

Obtaining technical support Contacting Dell

Obtaining technical support If at any time you do not understand a procedure in this guide, or if your product does not perform as expected, there are different types of help available. For more information, see Getting Help in your systems Hardware Owners Manual.

Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing

slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appro