Contents

Dahua VTH5422HB Door Phone Quick Start Guide PDF

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Summary of Content for Dahua VTH5422HB Door Phone Quick Start Guide PDF

Video Door Phone

Quick Start Guide

V1.0.1

I

Foreword

This manual introduces the common configuration of intercom devices. Read carefully before using

the device, and keep the manual safe for future reference.

Safety Instructions

The following signal words might appear in the manual.

Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in death or serious injury.

Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in property damage, data loss, reductions in performance, or unpredictable results.

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Revision History

Version Revision Content Release Time

V1.0.1 Revised manual name. April 2023

V1.0.0 First release. January 2023

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their face,

fingerprints, and license plate number. You need to be in compliance with your local privacy

protection laws and regulations to protect the legitimate rights and interests of other people by

implementing measures which include but are not limited: Providing clear and visible identification

to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

The manual is for reference only. Slight differences might be found between the manual and the

product. We are not liable for losses incurred due to operating the product in ways that are not in

compliance with the manual. The manual will be updated according to the latest laws and regulations of related jurisdictions.

For detailed information, see the paper users manual, use our CD-ROM, scan the QR code or visit

our official website. The manual is for reference only. Slight differences might be found between

the electronic version and the paper version. All designs and software are subject to change without prior written notice. Product updates

might result in some differences appearing between the actual product and the manual. Please

contact customer service for the latest program and supplementary documentation.

II

There might be errors in the print or deviations in the description of the functions, operations

and technical data. If there is any doubt or dispute, we reserve the right of final explanation. Upgrade the reader software or try other mainstream reader software if the manual (in PDF

format) cannot be opened. All trademarks, registered trademarks and company names in the manual are properties of their

respective owners. Please visit our website, contact the supplier or customer service if any problems occur while

using the device. If there is any uncertainty or controversy, we reserve the right of final explanation.

III

Important Safeguard and Warnings

This section introduces content covering the proper handling of the device, hazard prevention, and

prevention of property damage. Read carefully before using the device, and comply with the

guidelines when using it.

Operation Requirements

Check whether the power supply is correct before use. Do not unplug the power cord on the side of the device while the adapter is powered on. Operate the device within the rated range of power input and output. Transport, use and store the device under allowed humidity and temperature conditions. If the device is powered off for longer than a month, it should be placed in its original package

and sealed. Make sure to keep it away from moisture, and store it under allowed humidity and

temperature conditions. Do not drop or splash liquid onto the device, and make sure that there is no object filled with

liquid on the device to prevent liquid from flowing into it. Do not disassemble the device without professional instruction.

Installation Requirements

Do not connect the power adapter to the device while the adapter is powered on. Strictly comply with the local electric safety code and standards. Make sure the ambient voltage

is stable and meets the power supply requirements of the device. Do not connect the device to two or more kinds of power supplies, to avoid damage to the

device. Improper use of the battery might result in a fire or explosion.

Personnel working at heights must take all necessary measures to ensure personal safety

including wearing a helmet and safety belts. Do not place the device in a place exposed to sunlight or near heat sources. Keep the device away from dampness, dust, and soot. Install the device on a stable surface to prevent it from falling. Install the device in a well-ventilated place, and do not block its ventilation. Use an adapter or cabinet power supply provided by the manufacturer. Use the power cords that are recommended for the region and conform to the rated power

specifications. The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no

higher than PS2. Please note that the power supply requirements are subject to the device label. The device is a class I electrical appliance. Make sure that the power supply of the device is

connected to a power socket with protective earthing.

IV

Table of Contents

Foreword ........................................................................................................................................................................................................I

Important Safeguard and Warnings .............................................................................................................................................. III

1 Common Configuration .................................................................................................................................................................... 1

1.1 Basic Configuration Procedure ........................................................................................................................................... 1

1.2 Preparation ................................................................................................................................................................................... 2

2 VTO Configuration ............................................................................................................................................................................... 3

2.1 Initialization ................................................................................................................................................................................. 3

2.2 Configuring the VTO Number.............................................................................................................................................. 4

2.3 Configuring Network Parameters ..................................................................................................................................... 5

2.4 Configuring the SIP Server .................................................................................................................................................... 5

2.4.1 VTO as the SIP Server .................................................................................................................................................... 6

2.4.2 Platform (DSS Express/DSS Pro) as the SIP Server ......................................................................................... 7

2.5 Configuring Call Number and Group Call ...................................................................................................................... 8

2.6 Adding VTOs ................................................................................................................................................................................ 8

2.7 Adding Room Numbers ........................................................................................................................................................ 10

3 VTH Configuration ............................................................................................................................................................................. 12

3.1 Quick Configuration ............................................................................................................................................................... 12

3.2 Manual Configuration ........................................................................................................................................................... 16

3.2.1 Configuring Network Parameters ........................................................................................................................ 16

3.2.1.1 LAN ............................................................................................................................................................................ 16

3.2.1.2 WLAN........................................................................................................................................................................ 17

3.2.2 Configuring the SIP Server ....................................................................................................................................... 18

3.2.3 Configuring the VTH ................................................................................................................................................... 19

3.2.4 Configuring the VTO ................................................................................................................................................... 20

3.2.4.1 Adding the Main VTO ....................................................................................................................................... 21

3.2.4.2 Adding the Sub VTO ......................................................................................................................................... 21

4 Commissioning .................................................................................................................................................................................... 22

4.1 Using the VTO to Call the VTH ........................................................................................................................................... 22

4.2 Using the VTH to Monitor the VTO ................................................................................................................................. 22

Appendix 1 Cybersecurity Recommendations ........................................................................................................................ 24

1

1 Common Configuration

Follow the configuration procedure and carry out commissioning to ensure that the device can

realize basic network access, call and monitoring functions.

1.1 Basic Configuration Procedure

Figure 1-1 Basic configuration procedure

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1.2 Preparation

Before the configuration: Make sure that there are no short or open circuit in the VTO and VTH. Plan IP addresses and numbers (works as phone numbers) for every VTO and VTH. Make sure that the VTH and VTO are on the same network segment.

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2 VTO Configuration

2.1 Initialization

For first-time login, you need to initialize the VTO.

Prerequisites Make sure that the computer and the VTO are on the same network segment.

Procedure Step 1 Turn on the VTO.

Step 2 Enter the IP address of the VTO in the browser.

For first-time login, enter the default IP (192.168.1.108). If you have multiple VTOs, we

recommend you change the default IP address to avoid a conflict.

Figure 2-1 Device initialization

Step 3 Enter and confirm the new password, and then click Next.

Step 4 Select Email and enter the email address to use to reset your password.

Step 5 Click Next, and then click OK to go to the login page.

Step 6 Enter username and the new password to log in to the webpage.

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Figure 2-2 Login page

2.2 Configuring the VTO Number

Numbers can be used to distinguish each VTO. We recommend you set it according to the unit and

building number.

Procedure Step 1 Log in to the webpage of the VTO.

Figure 2-3 Home page

Step 2 Select Local Settings > Basic.

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Figure 2-4 Device properties

Step 3 Enter the number of the VTO, and then click Confirm.

You can change the number of a VTO when it is not working as the SIP server. A VTO number can contain up to 5 digits, and it cannot be the same as any room

number.

2.3 Configuring Network Parameters

Procedure Step 1 Select Network > Basic.

Figure 2-5 TCP/IP information

Step 2 Enter the parameters, and then click Save.

Step 3 The VTO will automatically restart. You need to add the IP address of your computer to the

same network segment as the VTO to log in again.

2.4 Configuring the SIP Server

When connected to the same SIP server, all the VTOs and VTHs can call each other. You can use a VTO or another server as the SIP server.

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2.4.1 VTO as the SIP Server

Procedure Step 1 Select Network > SIP Server.

Figure 2-6 VTO as the SIP server

Step 2 Configure the parameters.

If the current VTO works as the SIP server, enable SIP Server, and then click Save.

The VTO will automatically restart, and then you can add other VTOs and VTHs to this

VTO.

If another VTO is working as the SIP server, set Server Type as VTO, configure the

parameters, and then click Save.

Table 2-1 SIP server configuration

Parameter Description

IP Addr. The IP address of the VTO that works as the SIP server.

Port 5060 by default when the VTO works as an SIP server.

Username Default.

Password

SIP Domain Default.

SIP Server Username The username and password of the SIP server.

SIP Server Password

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2.4.2 Platform (DSS Express/DSS Pro) as the SIP Server

Procedure Step 1 Select Network > SIP Server.

Step 2 Enable SIP Server, and then set Server Type as DSS Express/DSS Pro.

Figure 2-7 Platform as the SIP server

Step 3 Configure the parameters.

When the platform is working as the SIP server and you want to configure the building

number and building unit number, enable Support Building and Support Unit first.

Table 2-2 SIP server configuration

Parameter Description

IP Addr. The IP address of the SIP server.

Port 5080 by default when the platform works as the SIP server.

Username Default.

Password

SIP Domain Keep default value VDP or leave it empty.

SIP Server Username/Password The username and password of the SIP server.

Alternate IP Addr.

The alternate server will be used as the SIP server when DSS Express/DSS pro stops responding We recommend you configure the alternate IP address.

If you enable Alternate Server, the current VTO you have logged

in serves as the alternate server. If you want another VTO serve as the alternate server, you need to

enter the IP address of that VTO in the Alternate IP Addr. textbox.

Do not enable Alternate Server in this case.

Alternate Username/Password

Used to log in to the alternate server.

Alternate VTS IP Addr. IP address of the alternate VTS.

Step 4 Click Save.

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2.5 Configuring Call Number and Group Call

To dial and call a VTO, you need to configure the call number on each VTO that works as the phone

number.

Procedure Step 1 Select Local Settings > Basic.

Figure 2-8 Device properties

Step 2 Enter the room number you need to call, and then click Confirm to save. Repeat this

operation on every villa door station (VTO) webpage.

On the SIP server, you can enable the group call function. When calling a main VTH, all

extension VTHs will also receive the call.

The VTO will restart after Group Call is enabled or disabled.

Step 3 Log in to the SIP server web page, and then select Local Settings > Basic.

Step 4 Enable Group Call, click Confirm, and then the VTO will restart.

2.6 Adding VTOs

You can add VTOs to the SIP server, which will allow all the VTOs connected to the same SIP server to

make video calls with one another. This section is for when a VTO is set as the SIP server.

Procedure Step 1 Log in to the webpage of the SIP server, and then select Household Setting > VTO No.

Management.

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Figure 2-9 VTO number management

Step 2 Click Add.

Figure 2-10 Add a VTO

Step 3 Configure the parameters.

The SIP server must be added.

Table 2-3 Add door stations (VTO)

Parameter Description

Rec No. VTO number.

Register Password Default.

Build No. Only available when the server is set as the SIP server.

Unit No.

IP Address VTO IP address.

Username The username and password of the webpage of the VTO.

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Parameter Description

Password

Step 4 Click Save.

2.7 Adding Room Numbers

You can add room numbers to the SIP server, and then configure the room numbers on the VTHs to

connect them to the network. This section is for when a VTO is set as the SIP server.

Procedure Step 1 Log in to the webpage of the SIP server, and then select Household Setting > VTH

Management to add the room number.

Figure 2-11 VTH management

Step 2 Click Add.

Figure 2-12 Add a single room number

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Step 3 Configure room information.

Table 2-4 Room information

Parameter Description

First Name

Information used to differentiate each room. Last Name

Nick Name

Room No.

Room number.

The room number consists of up to 6 characters, and can

contain numbers and letters. It cannot be the same as the VTO

number. When there are multiple VTHs, the room number for the main

VTH should end with #0, and the room numbers for the

extension VTHs with #1, #2. You can configure up to 9 extension VTHs for each main VTH.

Registration Mode Select public.

Registered Password Default.

Step 4 Click Save.

Related Operations Click to modify room information. Click to delete the room.

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3 VTH Configuration

This chapter introduces how to configure the VTH and use the intercom function.

3.1 Quick Configuration

For first-time login, you can quickly initialize and configure the VTH through quick configuration.

Background Information

Quick configuration enables you to configure the parameters of the VTO, VTH and the SIP server at

the same time. For more details about modifying the parameters, see "3.2 Manual Configuration".

Procedure Step 1 Turn on the VTH.

Step 2 Select a region and language, and then tap OK.

Figure 3-1 Region and language

Step 3 Set the quick configuration type as Villa, and then tap OK.

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Figure 3-2 Quick configuration

Step 4 Select First-time Config, and then tap OK.

Figure 3-3 Configuration mode

Step 5 Select Static IP, enter your planned VTH IP, net mask and gateway, and then tap Next.

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Figure 3-4 Configure the network parameters

Step 6 On the Set VTH Password screen, enter and confirm the password, and enter the email

address, and then tap Next.

The password is used to enter project setting.

If you select Apartment in Step 2, initialization is completed with this step.

Figure 3-5 Set the password for the VTH

Step 7 On the Set VTO Password screen, enter the password of the VTO, confirm it, and then tap

Next.

The password is used to enter project setting.

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Figure 3-6 Set the password for the VTO

Step 8 Tap Initialize to complete the initialization of the VTO and the main VTH, and then tap

Next.

You need to make sure that the IP addresses of the VTH and VTO are on the same network

segment. Otherwise, the VTH will not be able to obtain information from the VTO after

configuration.

Figure 3-7 Initialize the devices

Step 9 Tap One-key Config to finish the configuration of the VTO and VTH, as well as the SIP

server.

The status bar will inform you whether your configuration was successful.

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Figure 3-8 Finish the configuration

3.2 Manual Configuration

You can manually configure the parameters you want to modify.

3.2.1 Configuring Network Parameters

You can choose to connect the VTH to the network either through WLAN or LAN.

3.2.1.1 LAN

Procedure Step 1 Select Setting > Project Setting, and enter the password that you set for the VTH.

Step 2 Tap Network > LAN.

Step 3 Enter the local IP subnet mask and gateway that you planned for the VTH.

Step 4 You can also tap to enable the DHCP function to obtain IP information

automatically.

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Figure 3-9 LAN

Step 5 Tap OK.

3.2.1.2 WLAN

Procedure Step 1 Select Setting > Project Setting, and enter the password that you set for the VTH.

Step 2 Tap Network > WLAN.

Step 3 Enable to see all the usable networks.

Step 4 Before connecting to a Wi-Fi network, do either of the following first.

Tap WireLessIP, enter the local IP, subnet mask and gateway that you planned for the

VTH, and then tap OK.

Tap WireLessIP, and tap to enable the DHCP function to obtain IP information

automatically.

To enable the DHCP function, use a router with a DHCP function.

Step 5 On the WLAN screen, tap the Wi-Fi name, and then enter the password to connect to the

network.

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Figure 3-10 WLAN

3.2.2 Configuring the SIP Server

Procedure Step 1 Select Setting > Project Setting, and enter the password that you set for the VTH.

Step 2 Tap SIP Server.

Figure 3-11 SIP server

Step 3 Configure the SIP server parameters.

Step 4 Set Enable Status to .

Step 5 Tap OK.

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Table 3-1 SIP server

Parameter Description

Server IP

When the platform is set as the SIP server, the server IP is the IP

address of the platform.

When the VTO is set as the SIP server, the server IP is the IP address of the VTO.

Network Port

When the platform is set as the SIP server, the network port is

5080.

When the VTO is set as the SIP server, the network port is 5060.

Username Do not change it from the default.

Register Pwd

Domain Registration domain of the SIP server. It can be null. When the VTO is set as the SIP server, the registration domain of the SIP server is VDP.

Username Username and password to log in to the SIP server.

Login Pwd

3.2.3 Configuring the VTH

Procedure Step 1 Select Setting > Project Setting, and enter the password that you set for the VTH.

Step 2 Tap VTH Config.

Figure 3-12 VTH Configuration

Step 3 Enter the room number (such as 9901 or 101#0). Step 4 Configure parameters of the VTH. If there is an extension VTH, the room number must end

with #0. Otherwise, it will fail to connect to the VTO. As a main VTH.

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Enter the room number (such as 9901 or 101#0) and other information, and then tap

OK.

Room number must be the same with VTH Short No., which is configured when

adding the VTHs on the webpage of the VTO. Otherwise, it will fail to connect to the

VTO.

When there are extension VTHs, room numbers must end with #0. Otherwise, it will fail

to connect to the VTO. As an extension VTH.

1. Switch Main to Extension.

2. Enter the room number (such as 101#1), the IP address of the main VTH and other

information, and then tap OK.

Main VTH Username and Main VTH PWD are the username and password of the

main VTH. Default user name is admin, and the password is the one you set during

initialization.

Step 5 Turn on the following functions as needed.

SSH: The debugging terminal will connect to the VTH remotely through SSH protocol.

Security Mode: Log in to the VTO in a secured way.

Password Protection: Encrypt the password before sending out.

It is recommended to turn off SSH, and turn on security mode and password protection.

Otherwise, the device might be exposed to security risks and data leakage.

Step 6 Tap OK.

3.2.4 Configuring the VTO

Add VTOs and fence stations to bind them with the VTH.

Procedure Step 1 Select Setting > Project Setting, and then enter the password that you set for the VTH.

Step 2 Tap VTO Config.

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Figure 3-13 VTO configuration

Step 3 Add VTO.

3.2.4.1 Adding the Main VTO

Procedure Step 1 Enter the main VTO name, VTO IP address, username and password.

Step 2 Turn on Enable Status.

User Name and Password must be consistent with the username and password that are

used to log in to the webpage of the VTO.

Step 3 Check whether the configuration is successful by checking the status bar at the top right

corner.

3.2.4.2 Adding the Sub VTO

Procedure Step 1 Enter the sub VTO name, sub VTO IP address, username, and password.

Step 2 Turn on Enable Status.

Tap / to turn pages and add more sub VTOs or fence stations.

Step 3 Check whether the configuration was successful by checking the status bar at the top right

corner.

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4 Commissioning

4.1 Using the VTO to Call the VTH

Procedure Step 1 Dial a room number on the VTO.

Step 2 Tap on the VTH to answer the call.

Figure 4-1 Call screen

4.2 Using the VTH to Monitor the VTO

Procedure Step 1 On the home screen of the VTH, select Monitor > Door.

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Figure 4-2 Door

Step 2 Select a VTO to view the VTO video.

Figure 4-3 Monitoring video

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Appendix 1 Cybersecurity Recommendations

Mandatory actions to be taken for basic device network security:

1. Use Strong Passwords Please refer to the following suggestions to set passwords: The length should not be less than 8 characters. Include at least two types of characters; character types include upper and lower case letters,

numbers and symbols. Do not contain the account name or the account name in reverse order. Do not use continuous characters, such as 123, abc, etc. Do not use overlapped characters, such as 111, aaa, etc.

2. Update Firmware and Client Software in Time

According to the standard procedure in Tech-industry, we recommend to keep your device

(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with

the latest security patches and fixes. When the device is connected to the public network, it is

recommended to enable theauto-check for updates function to obtain timely information

of firmware updates released by the manufacturer. We suggest that you download and use the latest version of client software.

"Nice to have" recommendations to improve your device network security:

1. Physical Protection We suggest that you perform physical protection to device, especially storage devices. For

example, place the device in a special computer room and cabinet, and implement well-done

access control permission and key management to prevent unauthorized personnel from

carrying out physical contacts such as damaging hardware, unauthorized connection of

removable device (such as USB flash disk, serial port), etc.

2. Change Passwords Regularly We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.

3. Set and Update Passwords Reset Information Timely The device supports password reset function. Please set up related information for password

reset in time, including the end users mailbox and password protection questions. If the

information changes, please modify it in time. When setting password protection questions, it is

suggested not to use those that can be easily guessed.

4. Enable Account Lock The account lock feature is enabled by default, and we recommend you to keep it on to

guarantee the account security. If an attacker attempts to log in with the wrong password several

times, the corresponding account and the source IP address will be locked.

5. Change Default HTTP and Other Service Ports We suggest you to change default HTTP and other service ports into any set of numbers between

102465535, reducing the risk of outsiders being able to guess which ports you are using.

6. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication

channel.

7. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing

25

the risk of ARP spoofing.

8. Assign Accounts and Privileges Reasonably According to business and management requirements, reasonably add users and assign a

minimum set of permissions to them.

9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to

reduce risks.

If necessary, it is highly recommended that you use safe modes, including but not limited to the

following services: SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication

passwords. SMTP: Choose TLS to access mailbox server. FTP: Choose SFTP, and set up strong passwords. AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.

10. Audio and Video Encrypted Transmission If your audio and video data contents are very important or sensitive, we recommend that you

use encrypted transmission function, to reduce the risk of audio and video data being stolen

during transmission.

Reminder: encrypted transmission will cause some loss in transmission efficiency.

11. Secure Auditing

Check online users: we suggest that you check online users regularly to see if the device is

logged in without authorization. Check device log: By viewing the logs, you can know the IP addresses that were used to log in

to your devices and their key operations.

12. Network Log Due to the limited storage capacity of the device, the stored log is limited. If you need to save the

log for a long time, it is recommended that you enable the network log function to ensure that

the critical logs are synchronized to the network log server for tracing.

13. Construct a Safe Network Environment In order to better ensure the safety of device and reduce potential cyber risks, we recommend: Disable the port mapping function of the router to avoid direct access to the intranet devices

from external network. The

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