Compass Avantgarde Motor Caravan 2021 Owner Handbook PDF

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Summary of Content for Compass Avantgarde Motor Caravan 2021 Owner Handbook PDF

CONTENTS-1

CONTENTS

WELCOME & INTRODUCTION ............. 1-1

End Of Life Vehicle Directive .................. 1-1

Elddis Technical Approvals ...................... 1-2

GENERAL SAFETY ............................... 2-1

Please read before Using your

New Motorhome. ..................................... 2-1

Proper And Safe Use Of Storage

Areas In Motorhomes .............................. 2-1

Ventilation ............................................... 2-2

High-Level Ventilation ............................. 2-2

Low-Level Ventilation .............................. 2-2

Ventilation in Separate Bedrooms ........... 2-2

Gas Dispersal Holes ............................... 2-2

Fire Safety ............................................... 2-2

Fire Extinguishers ................................... 2-2

In Case Of Fire ........................................ 2-2

Fire Retardant Foams ............................. 2-2

Habitation Door ....................................... 2-2

PREPARING FOR THE ROAD............... 3-1

Motorhome Weights Explained ............... 3-1

Mass in Running Order ........................... 3-1

Maximum Technically Permissible

Laden Mass ............................................ 3-1

User Payload .......................................... 3-1

Loading ................................................... 3-1

Before moving off .................................... 3-1

Pulling Off ................................................ 3-2

Bicycle Racks .......................................... 3-2

Tow Bars ................................................. 3-2

MOTORWAY HANDLING ....................... 4-1

Best Practice ........................................... 4-1

Speed Limits ........................................... 4-1

Towing Your Motorhome ......................... 4-1

ARRIVING ON SITE ............................... 5-1

Check Site Regulations ........................... 5-1

Selecting A Pitch ..................................... 5-1

Lateral Levelling (Side To Side) .............. 5-1

Leveller Jack ........................................... 5-1

Ramp ...................................................... 5-1

GETTING STARTED .............................. 6-1

Electricity ................................................. 6-1

Power Supply Charger ............................ 6-1

12v Systems: .......................................... 6-1

Generator/Charger .................................. 6-1

Electricity Mains Supply .......................... 6-1

Connecting To Mains Supply On

Arrival at Site ........................................... 6-1

Disconnecting Mains Supply When

Leaving Site ............................................ 6-2

Overseas Electrical Connection .............. 6-2

Gas Supply ............................................. 6-3

Connection .............................................. 6-3

Changing a Gas Cylinder ........................ 6-3

Gas Regulator ......................................... 6-3

High Pressure Gas Hoses ...................... 6-4

Water System .......................................... 6-4

Filling your fresh water tank .................... 6-4

Waste Water Tank ................................... 6-4

Draining Down Your Water System ......... 6-4

GAS SAFETY ADVICE ........................... 7-1

Facts about LPG ..................................... 7-1

Awning Spaces, LPG and Appliance

Exhaust ................................................... 7-1

LPG Gas System .................................... 7-1

ELECTRICAL SYSTEM.......................... 8-1

Battery Installation .................................. 8-1

Battery Maintenance ............................... 8-1

Generators / Charger .............................. 8-1

230v Power Supply ................................. 8-1

Mains Unit ............................................... 8-1

Resetting the RCD .................................. 8-2

Automatic Charging System ................... 8-2

Schaudt WA 121525 Booster Unit ........... 8-2

General ................................................... 8-2

Function .................................................. 8-2

Location .................................................. 8-3

Maximum Bulb Ratings for Internal Lights8-3

HOW TO USE YOUR MOTORHOMES

EQUIPMENT ........................................... 9-1

Main Entrance Door Handle Operation ... 9-2

Control Panel .......................................... 9-3

Vegas Button Control Panel .................... 9-3

Vegas Voltmeter without Water or

Gas Level ................................................ 9-4

Lift Up Bed (196 only) ............................. 9-5

Oven, Hob and Grill ................................ 9-6

Safety ...................................................... 9-6

Use of the Burners .................................. 9-8

Use of the Electric Hotplate (if applicable)9-8

Use of the Grill ........................................ 9-9

Use of the Oven ...................................... 9-9

Safe Cooking ........................................ 9-10

Temperature Control ............................. 9-10

Maintenance and cleaning ..................... 9-11

Electrical Operation ............................... 9-13

Gas Operation (Liquid Gas) .................. 9-13

Setting of Cooling Compartment

Temperature .......................................... 9-13

Mains Power (230V) ............................. 9-14

MY2021 Elddis Autoquest Motorhome

CONTENTS-2

CONTENTS

Gas Operation (Liquid gas) ................... 9-14

Door locking .......................................... 9-15

RML10.4S (where fitted) ....................... 9-20

Safety when Operating ......................... 9-20

Using the Refrigerator ........................... 9-21

Tips for Optimal Refrigerator Operation 9-21

Operating and Display Elements .......... 9-21

Operating the Refrigerator .................... 9-21

Tank Stop Mode .................................... 9-21

Setting the Cooling Capacity ................. 9-21

Troubleshooting .................................... 9-22

Fault messages and Signal Tones ........ 9-23

Whale Duo Control - Heat Air ................ 9-27

Instructions for Use ............................... 9-27

Electric Power Management ................. 9-29

Troubleshooting - Whale Duo Control ... 9-29

Maintenance / Repairs .......................... 9-30

Whale Duo Control Panel - Expanse .... 9-32

Operating Instructions - Drain Valve ..... 9-34

Winterising ............................................ 9-34

Whale Duo Control Panel -

Troubleshooting .................................... 9-35

Winterising ............................................ 9-36

Smoke Alarm ......................................... 9-37

Carbon Monoxide Alarm ....................... 9-39

Rooflights .............................................. 9-43

The Heki 2 (Option) ............................... 9-43

To Open To The Tilted Position: ............ 9-43

To Open In The Intermediate Position: . 9-43

To Open In The Ventilation Position: ..... 9-43

Closing The Blinds: ............................... 9-43

Opening The Blinds: ............................. 9-43

Standard MPK Rooflight ....................... 9-43

Midi Heki Rooflight ................................ 9-44

The Omnivent (12v) Rooflight (Option) . 9-44

Door Flyscreen ...................................... 9-44

Taps ...................................................... 9-45

Kitchen Taps .......................................... 9-45

Internal Doors ....................................... 9-46

Toilet / Washroom Doors ....................... 9-46

Other Internal Doors ............................. 9-46

Magnetic Catches ................................. 9-46

Locker Door Catches (Paddle Latch) .... 9-46

Concealed Latch ................................... 9-46

Thetford C-260 Cassette Toilet Range .. 9-47

Introduction ........................................... 9-47

Preparing for use (standard) ................. 9-47

Using the toilet (standard) ..................... 9-47

Emptying ............................................... 9-49

Emptying with Optional Features .......... 9-49

Cleaning and Maintenance ................... 9-50

Toilet Bowl ............................................. 9-50

Waste Holding Tank .............................. 9-50

Cleaning and Maintenance for

Optional Features ................................. 9-51

Winter Operation ................................... 9-51

Storage ................................................. 9-51

Toilet Unit Malfunctions ......................... 9-51

Teleco TV Aerial .................................... 9-53

How to use your TV Aerial ..................... 9-55

Digital TV set-up Guide ......................... 9-55

Connect Aerial and Power .................... 9-55

Troubleshooting Guide .......................... 9-55

How To Make Up Your Beds ................. 9-57

Whale Easi-Slide Socket ....................... 9-59

Safety Information ................................. 9-59

Safety .................................................... 9-59

SECURITY ............................................ 10-1

Tracker (Option) .................................... 10-1

Motorhome Theft ................................... 10-1

VIN Chip ................................................ 10-1

CARE OF YOUR MOTORHOME ......... 11-1

Exterior Body Shell ................................ 11-1

Glass Fibre Reinforced Plastic (GRP) ... 11-1

Acrylic Windows ..................................... 11-1

Window Blinds & Flyscreens .................. 11-1

ABS - Wheel Spats & Panels ................. 11-1

Interior Walls .......................................... 11-1

Furniture ................................................. 11-1

Carpets, Upholstery And Curtains .......... 11-2

Washroom And Handbasin Fittings ........ 11-2

Shower Trays ......................................... 11-2

Water Systems ....................................... 11-2

Water Containers ................................... 11-2

Internal Water Systems .......................... 11-2

Thetford Toilet ........................................ 11-3

Changing a Wheel ................................. 11-3

Pre-season Water System Preparation .. 11-4

Getting Ready for the Winter ................. 11-5

STORAGE ............................................ 12-1

Long Term & Winter Storage ................. 12-1

Motorhome Covers ............................... 12-1

Battery Maintenance ............................. 12-1

MOTORHOME HABITATION

WARRANTY COVER............................ 13-1

Non Warranty Repairs ........................... 13-3

Remedial Work ...................................... 13-3

MOTORHOME CONSTRUCTION -

MAIN COMPONENTS .......................... 14-1

Solid Construction Body Shell ............... 14-1

Windows ............................................... 14-1

Insulation ............................................... 14-1

CONTENTS-3

CONTENTS

ELECTRICAL DRAWINGS................... 15-1

GENERAL QUESTIONS ...................... 16-1

GLOSSARY .......................................... 17-1

ANNUAL HABITATION SERVICE

RECORDS ............................................ 18-1

NOTIFICATION OF CHANGE OF

OWNERSHIP ........................................ 19-1

NOTIFICATION OF CHANGE TO

NAME AND ADDRESS ........................ 20-1

INDEX ................................................... 21-1

CONTENTS-4

CONTENTS

1-1

INTRODUCTION

WELCOME & INTRODUCTION

Thank you for selecting your new

motorhome.

Before you drive off, please familiarise

yourself with the motorhome and read this

owners handbook. This will help you to

obtain the maximum pleasure from your

vehicle and avoid endangering yourself and

others refer to the base vehicle user

handbook supplied with your motorhome.

Additional information and detailed appliance

instruction manuals are also contained in

your Owners Information Pack.

Your new motorhome has been designed

as a recreational vehicle and is intended

for recreational use only. It is not intended

for business use or for permanent

habitation. Elddis accepts no liability if

the motorhome is used for any purpose

other than recreational/holiday use. Any

use other than recreational/holiday use

will invalidate your warranty.

Please note: All Elddis motorhomes are

classified as Grade 3 and therefore meet with

the thermal insulation and heat levels for

specific climatic conditions as specified within

the British and European Standard BS EN

1646 part 1.

By following the instructions provided in this

handbook and maintaining your motorhome

in a first class roadworthy condition, you are

sure to have many years of carefree use. To

ensure the very best quality and reliability all

motorhome designs and new developments

are rigorously tested. Therefore Elddis will

accept no liability or uphold the warranty if

the motorhome is altered or modified in any

way.

IMPORTANT

The VIN number of your motorhome must be

quoted in all correspondence, it can be found

on a plate fixed next to the chassis plate

within the engine compartment.

The vehicle VIN number should be quoted in

any communications with the base vehicle

manufacturer.

Changing market and supply situations may

prevent us from maintaining the exact

specification details in this guide and we

therefore reserve the right to alter

specifications as materials and conditions

demand and if necessary supply an

alternative.

Enjoy your new motorhome.

IMPORTANT: Register your vehicle with

us

In order to fully protect your valuable

purchase, we would kindly ask you to take

a few moments to complete our online

Warranty Registration.

Registering your vehicle will ensure that we

always have the most accurate and up-to-

date contact information and all of your

vehicle details to hand, should you ever need

our assistance.

Your feedback is incredibly important to us

and helps shape the future of our leisure

vehicles. We would be delighted if you would

also complete our accompanying online

Customer Questionnaire.

Both our Registration form and our

Customer Questionnaire can be found on

our Homepage: www.elddis.co.uk

Please note that this is not for warranty

purposes, warranty registrations must be

done by the selling retailer.

End Of Life Vehicle Directive

Your new motorhome fully complies with the

European Directive on the End of Life

Vehicles. In order to obtain information on

how to dispose of your motorhome at the end

of its life please visit the base vehicle

manufacturer website. The base vehicle

manufacturer website contains full details on

all base vehicle manufacturer products

together with details of their environmental

and recycling policies.

1-2

INTRODUCTION

Elddis Technical Approvals

All Elddis Motorhomes have been European

Commission Whole Vehicle Type approved.

In order to ensure your new motorhome is

safe to use Elddis are members of and have

been inspected by the following bodies.

NCC who operate a certification scheme to

ensure compliance with the European safety

standards for motorhomes.

Elddis has also obtained ISO 9001.2015

accreditation and this is periodically audited.

Please note: Elddis Motorhome model year.

Elddis model year starts on the 1st

September and runs to the 31st of August.

2-1

GENERAL SAFETY

GENERAL SAFETY

Please read before using your new

motorhome.

In order for you to get the most out of your

new motorhome it is necessary for you to be

aware of the following:

(i) Do not obstruct ventilators (See Safety

Section - Ventilation)

(ii) Inspect the flexible gas hose regularly

for deterioration and renew as

necessary, with approved type, as and

in any case no later than the expiry date

stated on the hose.

(iii) Never use portable cooking or heating

equipment inside your motorhome. Do

not use your fitted cooking equipment

as heating at any time.

(iv) Never allow modification to your gas or

electrical system unless qualified

persons carry them out. A Gas Safe

Register approved gas fitter should

carry out all modification to the gas

system. Any modifications carried out

on the electrical system should be

carried out by a suitably qualified

electrician.

(v) Never exceed your motorhomes

Maximum Technical Permissible Laden

Mass.

(vi) Never exceed the front or rear axle

maximum load as specified by the

weight plate under the bonnet.

(vii) Pull out/lift up worktop extensions,

where fitted, are only designed to take

maximum weight of 6kgs.

(viii) Please ensure extra care when young

children use high level bunks and

always use the safety nets and lift up

flaps provided.

(ix) Do not leave children under 14 years of

age unattended in your motorhome.

(x) Please ensure all gas appliances are

turned off while you are travelling.

(xi) If you suspect there is a gas leak please

open all the windows then vacate the

motorhome. Switch off the gas supply if

it is safe to do so. Then contact your

nearest Elddis Retailer to arrange for

them to check the gas system.

(xii) Only those seats designated for

travelling should be occupied when the

motorhome is in motion.

(xiii) Please note that motorhomes are

covered by the seat belt regulations,

which came into force in October 2006.

These require children that are under

12 years old and also under 135cm in

height to be seated in either child seats

or on bolster cushions.

(xiv) Before travelling in your motorhome:

Ensure all the tables have been stored

in their designated table storage

position.

(xv) Ensure you remove all items from the

microwave before travelling.

(xvi) It is essential that you have securely

closed and locked the habitation door

before setting off on any journey.

(xvii) Care is to be taken when mounting

and dismounting the toilet due to its

elevated height.

(xviii) Where a dividing curtain is fitted or

provided, please ensure when not in

use it is stored in the position furthest

away from any cooking equipment or

in the storage housing if provided.

Proper And Safe Use Of Storage

Areas In Motorhomes

The storage areas provided in your

motorhome are designed solely for the

purpose of carrying personal possessions;

these areas must not be used:

As a habitation area (e.g. living, sleeping

or cooking).

To carry passengers, animals or

livestock.

For the installation (or use) of any LPG

gas operated appliances, (unless

supplied fitted by the manufacturer).

For carrying LPG gas bottle cylinders,

(unless designated by the manufacturer).

To carry any flammable liquids, (unless

properly stored, sealed and secured).

For the operation of an electrical

generator.

In such a way that the loading exceeds

the payload limit, as defined by the

manufacturer.

Such that the weight distribution of the

vehicle means non-compliance with the

vehicle axle loads.

2-2

GENERAL SAFETY

VENTILATION

All motorhomes manufactured by Elddis are

ventilated at both high and low level in

accordance with BS EN 721 Safety

Ventilation. The fixed ventilation points fitted

in your motorhome must not be blocked

under any circumstances as your safety may

depend upon them. It is advisable that the

fixed ventilation points are checked and

cleaned (where necessary) on a regular

basis.

High-Level Ventilation

This is mainly provided by fixed ventilation

within the fitted roof skylight. These roof

skylights should be cleaned annually by use

of a small brush to remove any dust that may

have accumulated around the mesh fitted.

On some roof skylights the mesh can be

easily removed to aid cleaning. On

fan-assisted roof skylights it is essential that

the fan is switched off prior to cleaning.

High level ventilation may also be provided

by additional fitted mushroom vents.

Low-Level Ventilation

All Elddis Motorhomes have fixed low level

ventilation provided. These ventilators are

covered with plastic covers designed to

prevent them from being obstructed by items

placed within the bed box. These covers can

be removed by undoing the two screws in

order to facilitate cleaning the ventilators,

however these covers must be replaced once

cleaning is completed.

It is essential for your safety that these

ventilators are not blocked at any time.

Ventilation in Separate Bedrooms

In motorhomes with separated sleeping

areas, separate ventilation is required and is

provided via a roof skylight at high level and

a ventilator at low level.

Gas Dispersal Holes

All appliances and gas unions have a gas

dispersal hole within the same compartment.

It is essential that these are not blocked or

made ineffective.

FIRE SAFETY

Fire Extinguishers

It is recommended that one dry powder fire

extinguisher complying with EN 3-7 of at

least 1kg capacity or equivalent is provided

by the main door, and a fire blanket next to

the cooker. Familiarise yourself with the

instruction on your fire extinguisher and the

local fire precaution arrangements.

In Case Of Fire

(i) Get everyone out of the motorhome as

quickly as possible using whichever exit

is quickest including windows. Do not

stop to collect any personal items.

(ii) Raise the alarm. Call the fire brigade.

(iii) Turn off gas container valve if safe to do

so.

(iv) Retreat to a safe distance.

Fire Retardant Foams

All motorhomes are equipped with

Polyurethane (PU) foam which are

combustion modified foam cushions, foam

mattresses and fire retardent fabric. All

furnishings and fabrics used by Elddis

comply with the Furniture and Furnishings

(Fire Safety) Regulations. In addition all

upholstery is made of fire retardant fabric.

Habitation Door

Note: Please ensure you only remove the

key from the door with the key in the vertical

position (12 oclock).

3-1

PREPARING FOR THE ROAD

PREPARING FOR THE ROAD

Before venturing out on to the road with your

motorhome, it is important that you prepare

correctly.

MOTORHOME WEIGHTS EXPLAINED

Mass in Running Order

The weight of your motorhome as it leaves

the factory, as new with standard fixtures and

fittings, plus an allowance for the driver of

75kgs, the mass of the fuel when the tank is

full and an allowance of 10kgs per gas bottle,

the number of gas bottles equal to the

number of connections provided at the

regulator.

Maximum Technically Permissible

Laden Mass

The maximum mass the vehicle can be when

fully laden for use on the road.

User Payload

The load margin (payload), this represents

the difference between the Mass in Running

Order and the Maximum Technically

Permissible Laden Mass. It shows the

maximum weight that can be loaded into your

motorhome, covering items such as food,

crockery, cutlery, clothing, bedding, etc.

Loading

It should be noted that even weight

distribution is a major factor in making your

motorhome an easy and pleasant vehicle to

drive. Care should therefore be taken in

balancing the load, ensuring that heavy

items are well spaced and are in as low a

position as possible, for example, low

cupboards and bed boxes.

Note: Light items are considered as clothing

and bedding. It is not recommended to travel

with tinned items in overhead lockers.

IMPORTANT: Do not exceed maximum

technical permissible laden mass for your

motorhome.

BEFORE MOVING OFF

Whenever making a journey with your

motorhome, either setting off on holiday or

returning home, it is good practice to run

through this simple checklist.

(i) Close and secure all cupboards and

drawers and secure any loose articles.

(ii) Do not store tins, bottles, etc. in

overhead lockers.

(iii) Close and secure all windows and

roof lights.

(iv) Leave all curtains and blinds open to

aid visibility.

(v) Check that gas cylinders are securely

fastened and that the valve on the gas

cylinder is turned off. Also ensure that

the gas locker door is securely locked.

(vi) Turn off all gas appliances.

(vii) Switch off 240volt supply at source;

disconnect mains cable and store in an

appropriate place.

(viii) Check that the battery is secure and

that the battery box door is locked.

(ix) Ensure the fridge is on 12V operation

and door lock is set. (Note: the

electrical relays will allow the fridge to

be run on the vehicle battery when the

engine is running.)

(x) Remove any external fresh water

connections etc.

(xi) Make sure any heavy articles are

stored in accordance with the loading

procedure.

(xii) Lock habitation doors when travelling

We would recommend that all exterior

doors, including the entrance door and

access doors are firmly closed and

locked prior to your departure.

(xiii) Check your external rear view mirrors

and adjust if necessary.

SENSIBLE LOADING HOW TO APPORTION WEIGHT

3-2

PREPARING FOR THE ROAD

(xiv) If a step is used, ensure it is put away

before moving off.

(xv) Your new Elddis motorhome has been

designed to carry passengers in

designated passenger seats only. The

fitting of a 3-point seat belt can identify

these seats. Any seat not fitted with a

3point seat belt is not designated as a

passenger seat.

(xvi) Ensure all tables have been stored in

their designated table storage position.

(xvii) Ensure you remove all items from the

microwave (if fitted).

(xviii) Check all the road lights are

operational.

(xix) Ensure the hob lid is in the closed

position.

Pulling Off

Pull away smoothly.

Avoid wear and tear on clutch and

transmission by taking extra care.

Change gears smoothly.

Try not to jerk the clutch.

Bicycle Racks

Your motorhome is fitted with bike rack rails.

The rails are compatible with the Fiamma

carry-bike pro M.

Fitting a bicycle rack to the rear panel of a

motorhome will affect how weight is

distributed. There are restraints to be aware

of with such fitments.

The maximum loading allowed on the back

panel is 60 kgs including the weight of the

bike rack and bicycles.

The motorhome must also be balanced to

take into account the new weight distribution.

Weight must be distributed evenly.

Elddis cannot be held responsible for

problems related to a bicycle rack fitted by a

third party.

Tow Bars

Your new Elddis motorhome has been

designed to accept a type approved tow bar.

Full details on fitment are available upon

request from Elddis.

4-1

MOTORWAY HANDLING

MOTORWAY HANDLING

Best Practice

To gain the most enjoyment and ensure a

long life for your motorhome, the following

should be observed:

Do not bump kerbs with wheels.

When overtaking ensure sufficient

clearance is given to other vehicles.

Your Motorhome will not accelerate as

quickly as a car, so take this into account

when attempting to overtake other

vehicles.

Carry out all manoeuvers as smoothly as

possible.

Use the wing mirror to check your

motorhome has cleared the other vehicle.

Slow down and take care when driving

over raised speed bumps, sleeping

policemen or when embarking/

disembarking ferries.

In high or cross winds, travelling downhill

or in conditions of poor visibility reduce

your speed.

High-sided vehicles can cause air

buffeting so extra care must be taken

when passing or being passed. Leave as

much space as possible when overtaking

these types of vehicles

Speed Limits

Be sure to observe all statutory speed limits

and adapt your speed to take account of

prevailing weather and road conditions.

Towing Your Motorhome

In the unlikely event that you have to tow

your motorhome. Please refer to the base

vehicle information for details on where to

find the tow point and tow hook.

4-2

MOTORWAY HANDLING

5-1

ARRIVING ON SITE

ARRIVING ON SITE

CHECK SITE REGULATIONS

On arrival at a campsite, you should always

check the site regulations. This will help avoid

any unnecessary conflict with site

management and other site users.

SELECTING A PITCH

Carefully select where you wish to place your

motorhome. The site should be as level as

possible, preferably not under or near trees,

well drained and away from possible boggy

areas. Consider how you will move the

motorhome when it is time to leave the site.

On sloping ground it is better to pitch facing

downhill, especially during wet weather.

LATERAL LEVELLING (SIDE TO SIDE)

A quick glance at your pitch should tell you if

you are likely to need side to side leveling i.e.

levelling across the axle. On uneven ground

lateral levelling is accomplished by the use of

a leveler jack or ramp and a spirit level

placed across the motorhome floor.

LEVELLER JACK

Place the leveller jack, folded flat, in front of

the wheel that is to be raised to level the

axle. Drive the motorhome onto the leveler

jack and adjust the height until the spirit level

shows that the motorhome is laterally level.

RAMP

Reverse onto your pitch about a foot further

back than you wish to end up. Then place the

levelling ramp in front of the wheel that needs

to be raised.

Place a spirit level parallel to the axle or just

inside the motorhome door. It helps to have

two people at this point. One should drive the

motorhome very slowly forward moving the

wheel up the ramp and the other should

indicate when the spirit level bubble is in the

middle.

Whichever method you use, once level, apply

the motorhome handbrake and chock the

motorhome wheel if necessary.

5-2

ARRIVING ON SITE

6-1

GETTING STARTED

GETTING STARTED

You have arrived at your destination and now

want to start to enjoy your new motorhome.

The following is a step by step guide to

connecting your services and getting

everything in your motorhome working.

ELECTRICITY

Power Supply Charger

Your motorhome is fitted with a power supply/

charger. This will charge the leisure battery

where supplied when fitted and also power

the 12V systems.

A leisure battery must be fitted to the

motorhome at all times when in use.

The Charger is fully automatic and will not

overcharge the leisure battery.

12v Systems:

When connected to the 230V site supply the

automatic Power Supply/Charger will charge

the leisure battery and power the 12V

systems.

When the ignition is switched on the 12V

system in the motorhome is automatically

switched off, vehicle power is supplied to the

refrigerator.

GENERATOR/CHARGER

When connecting to a generator, always

switch off the RCD, start the generator and

allow running for a few minutes to stabilise.

When this has happened, switch the RCD to

the ON position.

ELECTRICITY MAINS SUPPLY

Your motorhomes main electrical installation

is designed to run on 230V at 50 hertz AC

supply.

CONNECTING TO MAINS SUPPLY ON

ARRIVAL AT SITE

Before connecting the motorhome installation

to the mains supply, check that:

(i) The mains supply is suitable for your

installation and appliances, i.e. whether

it is AC or DC and whether it is at the

correct voltage and frequency.

(ii) Your motorhome is properly earthed.

Never accept a supply from a socket

outlet or plug having only two pins, or

from a lighting outlet.

(iii) Any residual current device (earth

leakage circuit breaker) in the mains

supply to the motorhome has been

tested within the last month. In case of

doubt, consult the site owner or their

agent.

(iv) Make sure that the switch at the site

supply point is off and that all electrical

equipment in the motorhome is switched

off by ensuring your motorhome mains

isolating switch on the MCB is in the

OFF position.

Once the above checks have been made:

(v) Remove any cover to the electricity inlet

provided on the motorhome and insert

the female connector of the flexible

orange supply cable as shown.

(vi) Locate the site supply and remove any

cover from the socket outlet provided at

the supply point. Insert the male plug at

the other end of the flexible orange

supply cable. Switch on the main switch

at the site supply point (if appropriate).

(vii) Place any surplus cable under the

motorhome. Ensure that the surplus

cable is not coiled up as it could

overheat.

(viii) The MCB main electricity supply switch

should be put in the ON position.

(ix) Check the RCD is working by pressing

the test button. Once pressed all

electrical lights and appliances should

cease to operate. Reset and then check

the electrical system is operational.

6-2

GETTING STARTED

(x) Finally in order to get your 12V system

operational, ensure the master 12V

switch is in the ON position.

DISCONNECTING MAINS SUPPLY

WHEN LEAVING SITE

(i) Switch OFF the RCD in the

motorhomes distribution unit.

(ii) Remove the male 3 pin plug from the

site supply.

(iii) Disconnect the female 3 pin plug from

the motorhome and store the cable in an

appropriate locker.

OVERSEAS ELECTRICAL

CONNECTION

Please note: Connection to a mains voltage

supply OVERSEAS requires particular

attention.

Care must be taken when connecting

supplies abroad since the supplies can be of

REVERSE POLARITY.

The significance of REVERSE POLARITY is

that when equipment is switched off, it may

not be electrically isolated. The only certain

way of making equipment safe is to unplug it.

A means of checking the polarity of the mains

supply when overseas is recommended.

There are available several proprietary

makes of equipment for the purpose.

If it can be achieved, it is preferable to

connect live to live and neutral to neutral to

maintain full electrical protection.

CHECK all motorhome equipment is set-up

to accept the site supply before actually

switching on.

WIRING OF CONNECTING CABLE AND MOTORHOME MAINS INLET

WARNING: It is essential that connections are made exactly as shown. If terminal

markings are not in accordance with the above diagram they must be ignored.

6-3

GETTING STARTED

GAS SUPPLY

Your motorhome is designed to operate using

either propane or butane liquefied petroleum

gas at 30M/bar. Gas can be obtained from

your motorhome dealer. Your motorhome is

designed to accept a maximum 2 x 6-7kg gas

bottles.

Connection

Make sure that heating and cooking

appliances and gas cylinders are switched

off.

Each gas appliance is connected to its own

gas isolation valve. These are identified on

the tap via a label. Below is a key to identify

each label.

To operate the tap the arrow on the tap

shows the direction of flow for the gas.

Changing a Gas Cylinder

Before commencing to change a gas cylinder

ensure that the valve on the cylinder is turned

fully off. Turn off all gas operated appliances.

Remove the gas hose from gas cylinder.

Before refitting a gas cylinder, ensure that all

gas operated appliances are turned off -

particularly after winterisation. Ensure all

connections are secure.

When the cylinder is connected please

ensure that the high pressure hose is not

placed under any strain.

WARNING: If cylinders other than those

recommended are used, ensure that the

cylinders are adequately supported, do

not block ventilation openings and care to

be taken not to cause damage to fixtures

and fittings located in the compartment.

Gas Regulator

Your new motorhome has been fitted with a

fully approved gas regulator designed to

operate with both Butane and Propane gas at

a gas pressure of 30mBar. Your regulator is

fitted with a test point, which is accessed via

the inlet at the side of the regulator. This

access point is only for carrying out gas

pressure tests and must not be used for any

other purpose.

Please note: Only Gas Safe RegisterTM or

STGW approved gas fitters can carry out any

work on your motorhome gas installation.

This regulator is not designed for vehicle in

motion.

Water Heater

Space Heater

Refrigerator

Cooking Appliance

Gas On/Off

Hob

6-4

GETTING STARTED

High Pressure Gas Hoses

You should only connect to this regulator

using a length of approved high-pressure

hose not exceeding 450mm from the gas

cylinder to the regulator. These approved

high-pressure hoses are available from your

Elddis Retailer. These hoses are connected

using screw thread fittings, which will make a

seal if connected and tightened using a

spanner. Once the hose is securely

connected turn on the gas tap above the

regulator, then turn on the gas bottle to allow

gas to flow into the motorhome.

In order to make all your motorhome gas

appliances operational it is necessary to

open each appliance gas tap as detailed in

previous column. All your gas appliances

should now be operational. Instructions on

how to use each appliance are detailed later

in your handbook.

WARNING: Aerosols and highly flammable

liquids must not be stored in the

compartment behind, or adjacent to, any

gas appliance. Some industrial LPG

appliances operate at high pressure and

require a high pressure regulator. This

often has an adjusting handle on it.

NEVER use such a regulator on a

motorhome.

Ventilation holes must be clear at all

times.

WATER SYSTEM

Filling your fresh water tank

Your motorhome is fitted with a standard

water inlet which can be filled using a hose

pipe connected to a tap placed into the water

filler point.

Please take care not to over fill your tank it is

advised that someone monitors the water

level in the tank while filling is in progress.

Waste Water Tank

Your new motorhome is also fitted with a

waste water tank. All waste water excluding

the toilet waste will run into the waste water

tank. The level of water in the tank can be

monitored using the control panel. Opening

the grey waste outlet provided on the outside

of the motorhome empties the tank. Open the

tap when the outlet is over a drain and the

water will run out of the tank.

Draining Down Your Water System

(i) It is essential that you drain down your

motorhome water system when it is not

in use. This is most important during

winter months to protect against frost

damage

(ii) Disconnect the water pump and switch

off power supply.

(iii) Open the safety drain valve on the water

heater located next to the water heater.

(iv) Open all taps and remove all plugs from

sinks and showers. Lever operated taps

should have the lever put into the up and

central position.

(v) Open both the blue and grey drain

outlets on the outside of your

motorhome.

(vi) Adjust the level of the motorhome to

ensure that the drain outlet is at the

lowest point of the motorhome.

7-1

GAS SAFETY ADVICE

GAS SAFETY ADVICE

In the event of a suspected gas leak the gas

must be turned off using the isolation valve

on the gas bottle. A competent gas fitter

should then check the system before it is

used/reused.

Regularly check flexible gas hose, joints and

connections for tightness. Finally, make sure

that each gas appliance is working efficiently

to the recommendations of the appliance

manufacturers.

See Index - Ventilation

FACTS ABOUT LPG

LPG is not poisonous.

Bi-products of incomplete combustion

are harmful to health.

LPG is dangerous if all air and oxygen is

excluded.

LPG has been given a smell by the

manufacturers in order to identify leaks.

The gas is heavier than air and therefore

sinks to the lowest point.

AWNING SPACES, LPG AND

APPLIANCE EXHAUST

Using a refrigerator on gas which vents into

an enclosed awning space must only be

done if there is sufficient ventilation to

prevent the build up of CO2.

Space and Water heaters may produce

sufficient amounts of CO2 to pollute the

awning space, if it is totally enclosed and

therefore MUST NOT BE used on gas when

an awning is attached.

Please note: Ventilation holes must be clear

at all times.

LPG GAS SYSTEM

Elddis does not recommend the use of any

external cylinders. All cylinders in use should

be within the gas locker provided.

Please ensure that you have read the

operating instructions for each gas appliance

contained in your Owners Information Pack.

Please ensure that any gas hose left

unconnected is protected from dirt or other

foreign bodies entering the hose.

WARNINGS

Fresh air circulation should be

allowed below the motorhome when

appliances are in use and when flues

terminate below the floor to allow free

evacuation of the products of

combustion. At least three sides of

the underfloor space should always

be kept open and unobstructed

especially by snow. Do not make any

additional openings in the floor.

No appliance shall be used outside

when connected to an internal outlet.

Maintain adequate spacing of

combustible materials from sources

of heat or naked flame.

Do not use additional independent

gas appliances inside the

motorhome.

7-2

GAS SAFETY ADVICE

8-1

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM 12V POWER SUPPLY

Battery Installation

Your motorhome will be fitted with a charging

and power distribution unit.

When installing the leisure battery please

ensure that it is placed on the battery tray

supplied with your motorhome. Then place

the tray in the battery locker fitted to the side

of your motorhome. Connect the battery to

the clamp fittings connected to the

connection leads within the battery box.

We recommend that you refer to the NCC

approved battery scheme, which can be

found at www.thencc.org.uk.

Battery Maintenance

Storage

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Check the battery state every month, if the

terminal voltage drops below 12.07V then re-

charging is necessary.

Charging should be carried out in a cool, dry

well ventilated area.

CAUTION: Your Thatcham alarm system is

powered by the leisure battery. Therefore it is

recommended that a battery is installed at all

times. Failure to do so could void your

insurance policy.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

Points to remember

Prolonged discharge causes harmful

sulfation and may damage a battery.

For peak performance never let a battery

sit discharged for long periods of time.

Over discharged batteries are

permanently damaged and need to be

replaced.

Note: Do not over discharge the battery. One

of the most common causes of battery failure

is when the battery is discharged below the

recommended level of approximately 12.2v -

ref table. Discharging a battery below this

figure will cause permanent damage.

Overheating and gassing will occur when re-

connected to the mains supply.

Good: the battery is in good condition and not in

need of charging

OK: nothing to worry about but put the battery on

charge as soon as you can

Warning: get the battery on charge as soon as you

can. Leave it and the battery will be damaged,

possibly beyond repair

Damaged: Replace battery

Generators / Charger

All electrical equipment fitted in your new

motorhome can be run from either a

controlled generator or charger whose output

is maintained between 11volts and 14volts.

At least once every 3 years, the motorhome

electrical installation should be inspected and

tested and a report on its condition obtained,

as prescribed in British Standard BS7671.

230v POWER SUPPLY

Mains Unit

The Mains Unit replaces the conventional

fuse box. Similar, but larger ones are often

fitted in new houses. The unit, normally

located on the front bed box, gives overloads

and earth leakage protection for the 230V

electrical supply in your motorhome.

For normal operation all switches on the unit

need to be in the ON position. The switches

on the left of the unit are known as MCBs

(miniature circuit breakers). These take the

Good

OK

Warning

Damaged

12 Volt Battery State of Charge

12.7V 100%

12.5V 90%

12.42V 80%

12.32V 70%

12.20V 60%

12.06V 50%

11.9V 40%

11.75V 30%

11.58V 20%

11.31V 10%

10.5V 0%

8-2

ELECTRICAL SYSTEM

place of the conventional fuse but are more

convenient. In the event of a fault the MCB

trips i.e. automatically moves to the OFF

position. After elimination of the fault the

MCB can be re-set by switching to the ON

position (against the spring pressure in an

upwards direction). If an earth fault develops,

or a person was to touch a live piece of

equipment, the leakage of current to earth

should immediately operate the RCD

(residual current device) and trip the main

switch, to the OFF position. This switch can

only be re-set after elimination of the fault.

Please note: In case of difficulty, consult an

approved electrical installation contractor

(who may be the local electricity board). It is

dangerous to attempt modifications and

additions yourself.

CAUTION: Lamp holder-plugs (bayonet- cap

adaptors) should not be used under any

circumstances.

Resetting the RCD

To re-set, operate the switch as for MCBs.

Periodically, the RCD should be checked by

operating the test button marked T. The unit

should immediately switch to the OFF

position. If the unit does not switch off then a

qualified electrician should be consulted. If

the unit does switch off, the test is complete

and the switch can be re-set restoring the

supply back to normal.

Please note: Simultaneous operation of all

of the 230V mains electrical equipment may

not be possible. A typical UK site mains hook-

up point provides a maximum output of 16

amps and on some continental sites the

available output may be as low as 5 amps. If

your loading exceeds the site supply it may

trip the site circuit breaker. Please check the

available mains output with your site

operator. The following items need to be

added together if used simultaneously.

230V mains equipment typical consumption

figures:

Refrigerator ............................... 0.50 amps

Charger ..................................... 0.50 amps

Water heater ............................... 3.9 amps

Blown air heaters ........................ 8.5 amps

Colour TV .................................. 3.33 amps

AUTOMATIC CHARGING SYSTEM

The battery charger will operate automatically

when the motorhome is connected to the

mains outlet on a motorhome site.

Note: The charging unit only charges the

leisure battery not the vehicle battery.

When the motorhome engine is running the

12V system will not operate with the

exception of the 12V refrigerator.

SCHAUDT WA 121525 BOOSTER

UNIT

General

Your vehicle may be fitted with a Schaudt

booster unit which is only required if the base

vehicle is fitted with a smart alternator.

The unit does not require any interaction from

the end user or require any maintenance and

will simply function as its intended, during the

normal operation of the vehicle.

Function

The WA 121525 Booster is used for the

optimum charging of leisure batteries such as

lead-acid, led-gel, AGM & lithium.

The main purpose of the booster is to ensure

the leisure battery remains charged whilst the

vehicle is in motion.

Your vehicle may be fitted with a smart

energy saving alternator, this is engine/base

vehicle dependant. The charge voltage for

these alternators varies greatly depending on

the driving state. Without a booster fitted, the

vehicle leisure batteries are at risk of

discharge whilst the vehicle is in motion.

8-3

ELECTRICAL SYSTEM

Location

The location of the booster will vary

depending on each vehicle layout, but will

always be located within 1m of the vehicles

power distribution unit.

Please contact Erwin Hymer Group UK Ltd if

any further information is required regarding

this product.

CHECK all motorhome equipment is set-up

to accept the site supply before actually

switching on.

MAXIMUM BULB RATINGS FOR

INTERNAL LIGHTS

Type of Light Maximum Bulb Rating

Downlighters .................................. 1.2 watts

Reading lights ................................ 0.4 watts

Awning lights ..................................... 4 watts

LED tape is used as backlit mood lighting.

The wattage varies from 4.8 to 9.6W

depending on the location within the vehicle.

Note: All LED lights can only be replaced

with a new complete unit and not a

replacement bulb.

CAUTION: It is recommended to set the

position of the reading light before switching

on. Do not look directly at LED lights.

MAINS UNIT - AUTOQUEST

8-4

ELECTRICAL SYSTEM

9-1

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO USE YOUR

MOTORHOMES EQUIPMENT

Within this section of your motorhomes

handbook we will give you brief details on

how to operate all of the motorhomes

equipment from the gas cooking equipment

to the window blinds. For further details on

the major equipment within your motorhome

please read the individual appliance

instructions contained with your user

information pack.

Please note: Before attempting to use any

gas equipment please ensure that the gas

bottle is connected securely to the

motorhomes regulator via a high pressure

gas hose and the bottle valve is in the on

position. Also ensure the appliance isolation

valves are in the on position as shown in the

gas system section.

Please note: Before attempting to use any

electrical appliance please ensure that you

have connected the mains connection cable

to a mains hook up and that the mains

isolation switch is in the on position. Ensure

the 12V master switch is in the ON position.

This is found in the side of the unit next to the

entrance door.

9-2

HOW TO USE YOUR MOTORHOMES EQUIPMENT

MAIN ENTRANCE DOOR HANDLE

OPERATION

Your new Autoquest Motorhome will be fitted

with the following type of door handle and it is

operated as described below.

Figure 1 shows the internal lever in the

unlocked position. In order to open the door,

press the lever down and the door will

release open.

In order to close and lock the door, pull the

door closed with moderate force, once the

door has fixed in the closed position, push

the lever up into the position shown in Figure

2. For the door to remain locked the lever

must remain in the position shown.

Please Note: Under no circumstance should

the main door be operated when the vehicle

is in motion. Should the door open during

transit, please pull the motorhome over

before operating the door.

Figure 1 - Unlocked Figure 2 - Locked

9-3

HOW TO USE YOUR MOTORHOMES EQUIPMENT

CONTROL PANEL

Your new Elddis Motorhome is fitted with the control panel shown below.

Vegas Button Control Panel

Master Button Pump Button

Lights Button Awning Button

Master Button

When the Master Button is pressed, the

control panel will switch power to all non-

essential accessories.

Some features, such as lights, will need

the Master Button to be switched on to

work.

Lights Button

When the Lights Button is pressed, the

control panel will switch power to all the

interior lights.

If the Master Button is switched off then

this button will not function.

Pump Button

When the Pump Button is pressed, the

control panel will switch power to the water

pumps.

Holding down the Pump Button forces the

internal pump to run regardless of tank

level. This is so that the user can purge

their water pipes.

Awning Button

When the Awning Button is pressed the

control panel will switch power to the exterior

awning light.

Display Indicator

The Display indicator on the Vegas Voltmeter

Panel is used to display the Leisure Battery

voltage and the Water level, depending on

which button is pressed.

If a waste tank is fitted, the lowest

indicator will illuminate when the waste

tank is full.

When the pump is running the 5th

indicator (Green) will illuminate to indicate

that the pump is currently running.

Leisure Battery Voltage Button

When the Leisure Battery Voltage Button is

pressed, the Display Indicator will light up and

display the voltage level of the Leisure

Battery.

Water Level Button

When the Water Level Button is pressed, the

Display Indicator will light up and display the

water level reading inside the water tank.

W

Display

Indicator

Leisure

Battery

Voltage

Button

Water

Level

Button

9-4

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Water Level Calibration

Before the Water Level Button is used for the

first time, you will need to calibrate the

Control Panel to your water tank.

Make sure your water tank is at the

recommended maximum level before

starting the calibration process.

You will need to re-calibrate the Control

Panel if you change water tank.

Use the following steps to calibrate your

Control Panel.

1. Hold down both the Voltage Button and

Water Level Button for 6 to 8 seconds to

get into calibration mode.

2. When you are in calibration mode, the

Display Indictor will light up depending on

which water probe you have installed.

Pressure Probe 5-Prong Probe Resistive Probe

Vegas Voltmeter without Water or

Gas Level

Display Indicator

The Display indicator on the Vegas Voltmeter

Panel is used to display the Leisure Battery

voltage.

If a waste tank is fitted, the lowest indicator

will illuminate when the waste tank is full.

3. To cancel calibration mode, press and

hold Leisure Battery Voltage Button for

two seconds.

4. To start the calibration process, press

and hold the Water Level Button for two

seconds.

5. If the calibration process was successful,

the display will flash three times.

If the calibration process is

successful, the Control Panel will

restart and be ready to use.

6. If the calibration process was

unsuccessful, the display will flash two

times.

If the calibration process fails, go

back to step 2 to start the calibration

process again.

Leisure Battery Voltage Button

When the Leisure Battery Voltage Button is

pressed, the Display Indicator will light up

and display the voltage level of the Leisure

Battery. The button on the right of the panel

is not used on this panel.

Display

Indicator

Leisure

Battery

Voltage

Button

Button

not used

9-5

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Lift Up Bed (196 only)

Description

The bed is operated

from a small aluminium

panel with security key

and two buttons, one to

move the plane of the

bed upwards, the other

downwards.

Operation

Insert the key into

the lock and turn

clockwise 90. Press the top button

to bring up the bed.

The bed moves as

long as the button is

pressed to lift.

Press the bottom button to lower the bed.

The bed moves downward as long as the

user holds down the button.

The lifting-bed system is equipped with two

limit switches for protection. If, for example,

the user depresses and holds the down

button for a longer time than that required for

the bed to travel its full drop then, a

protection device takes over and disables the

movement so as not to exit the bed from the

guides and also to protect the motor. This

protection is replicated for the upward

movement.

Once the bed

reaches the desired

position, turn the key

to the OFF position,

turning it to the left

by 90.

Protection

There are various types of protections.

The key for isolation of operation

2 limit switches, one high and the other

low

Mechanical Movement

The bed-lifting mechanism should only be

operated by adults.

Emergencies

Unlocking procedure incase of insufficient

power

The electric motor is fitted on the end with a

hexagonal nut, which allows manual

movement of the plane of the bed in case of

insufficient voltage of the vehicle leisure

battery. The bed mechanism can be operated

manually, if power is disabled, simply by

turning the hexagonal nut clockwise or

counter clockwise, depending on the desired

direction of movement.

CAUTION: The lockers attached to the

underside of the lift up bed should not be

loaded with more than 7.5kg of payload per

locker assembly.

9-6

HOW TO USE YOUR MOTORHOMES EQUIPMENT

OVEN, HOB AND GRILL

Safety

This appliance may be used by

children aged 8 years or older and

persons with reduced physical,

sensory or mental capabilities and/or

lack of experience and knowledge only

if they are supervised or have been

given instructions on the safe use of

this appliance and understand the

potential hazards.

Keep children younger than 8 years

away from the appliance, except under

constant supervision.

Do not allow children to play with the

appliance.

Do not allow children to clean or

maintain this equipment unattended.

Use only parts supplied by the

manufacturer.

Do not change or adjust anything on

the appliance, unless the change is

authorised by the manufacturer or its

representative.

If the power cord is damaged, it must

be replaced by the manufacturer, its

service agent or similarly qualified

persons in order to avoid a hazard.

Use the appliance for cooking only and

not for anything else, for example

room heating. This can lead to carbon

monoxide poisoning and overheating.

The manufacturer cannot be held liable

for damage resulting from improper

use or incorrect setting of the controls.

This appliance is not intended to be

operated by means of an external timer

or separate remote-control system.

The use of this gas cooking appliance

results in the production of heat,

moisture and products of combustion

in the room in which it is installed.

Ensure the room has sufficient

ventilation when the appliance is in

use. During prolonged use, additional

ventilation may be needed by opening

a window or increasing the extraction

force of the hood.

Never extinguish a cooking fire with

water. Turn the burner off and cover the

flame with a lid or a fire blanket.

The burners and pan supports are hot

during and after use. Allow all parts to

cool before touching them, as this can

cause serious injury.

Unattended cooking on a hob with fat

or oil can be dangerous and may result

in fire. Do not leave the appliance

unattended when in use.

The use of inappropriate hob guards

can cause accidents.

Do not store items on the cooking

surface of the hob.

The food shelves and trays in the

appliance are hot during and after use.

Allow all parts to cool before touching

them, as this can cause serious injury.

Always use oven gloves when

removing the shelves and trays.

Do not store items in the appliance.

Do not put heavy objects on the open

appliance door.

The appliance and accessible parts

become hot when the grill is in use.

Young children should be kept away.

Caution: hot surfaces. Door must be

open when grill is in use.

In the event that abnormal drift in

cooking temperature of the oven is

observed, have the thermostat checked

by a qualified service engineer.

Care should be taken not to overload

the oven, allowing adequate spacing to

ensure free circulation of heat.

Do not use steam cleaners or pressure

washers to clean the appliance. See for

instructions.

Do not allow oil or fat to build up on the

appliance. Clean the appliance after

each use.

9-7

HOW TO USE YOUR MOTORHOMES EQUIPMENT

The glass lid may snap shut towards

the end of lowering due to the travel-

lock action of the hinges. Make sure

all fingers are clear of the appliance

when closing the lid.

Do not use harsh abrasive cleaners or

sharp metal scrapers to clean the

surface of the glass, since they can

scratch the glass surface which may

result in shattering of the glass.

Remove any spillage from the glass

lid before opening the lid.

Do not shut the glass lid when the

burners are lit or still warm.

Clean the appliance with warm water and

household detergent and dry carefully

with a soft cloth.

Ensure that the gas supply is connected

and turned on.

Ensure that the appliance is connected to

the 12V DC battery for the spark ignition.

Ensure that the pan supports are

positioned properly.

Ignite the gas burners and let them burn

to expel odours and vapours first.

Ignite the burner and heat the grill for

about 20 minutes to eliminate any

residual factory lubricants that might

impart unpleasant smells to the food

being cooked. Smoke may occur during

this procedure. Open any windows and

turn on mechanical ventilators to help

remove the smoke.

Ignite the burner and heat the oven for

about 30 minutes at 200C to eliminate

any residual factory lubricants that might

impart unpleasant smells to cooked food.

Smoke may occur during this procedure.

Open any windows and turn on

mechanical ventilators to help remove

the smoke.

Dual Fuel only:

Ensure the electricity is connected and

switched on.

Prime the hotplate by switching on the

hotplate for a short period, without a pan,

to harden and burn off the coating. Use a

medium to high setting for 3-5 minutes.

Allow adequate ventilation to disperse

any smoke that occurs during this

process. Allow the hotplate to cool.

Season the hotplate by heating the

hotplate for 30 seconds on a medium

setting and then switching off. Pour a

minimal amount of unsalted vegetable oil

onto a clean dry cloth or paper towel and

apply a thin coat of oil to the hotplate

surface. Wipe off any excess oil, then

heat the hotplate on a medium setting for

1 minute. Occasional seasoning will help

to maintain the hotplates appearance.

Only use LPG (Liquefied Petroleum

Gas). The appliance operates on

propane or butane. Propane is

preferred over butane, because butane

provides poor performance at an

ambient temperature below 10C and

cannot be used at an ambient

temperature below 5C.

9-8

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Use of the burners

Turning on:

Push and turn the control knob.

Turn the control knob anti-clockwise to

the full rate position.

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burners.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the height of the flame.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

wait at least 1 minute before re-igniting

the burner.

If the burner has not lit within 15 seconds

turn the control knob back to the 0

position and release it. Wait at least 1

minute and repeat the steps above to

turn on the appliance.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the gas burners.

Do not shut the glass lid when the

burners are lit or still warm.

Use of the electric hotplate (if

applicable)

For the exact location of the control knob,

see:

Turning on:

Rotate the control knob either clockwise

or anti-clockwise to the required position

(1-6).

For maximum efficiency, a correctly sized

pan with a flat heavy gauge base should

be used. The pan size should be the

same or slightly larger than the hotplate

(up to 1/2.5cm oversize).

Turning off:

Turn the control knob to the 0 position to

turn off the hotplate.

Always make sure the control knob is

in the off position when you have

finished using the hotplate.

Do not shut the glass lid when the

hotplate is turned on or still warm.

9-9

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Use of the grill

Turning on:

Open the door and push the control knob.

Continue pressing the control knob and

turn it anti-clockwise to the full rate

position.

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burner.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the required heat setting.

Depending on the food to be cooked, the

correct grilling height can be achieved by

inverting the pan trivet into either the high

or low position.

The grill pan supplied is multi-functional,

for use in grill or oven and the handle

design allows removal or insertion whilst

the pan is in use. Always remove the

handle when the pan is in use.

The grill door must remain open when

lighting and using the grill.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

release it. Wait at least 1 minute and

repeat the steps above to turn on the

appliance.

Although the grill heats up quickly, it is

recommended that a few minutes preheat

be allowed.

It is normal for the flames on this burner

to develop yellow tips as the grill heats

up.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the grill.

Use of the oven

For the exact location of the control knob,

see:

Turning on:

Open the door and push in the control

knob.

Continue pressing the knob and turn it

anti-clockwise to the full rate position.

(240C/240C, gas mark 7/9).

- For spark ignition models: Push the

ignition button.

- For non-ignition models: Hold a lit

match or gas match to the burner.

Keep the control knob pressed for about

10-15 seconds and then release it.

Adjust the required heat setting.

Place the oven shelf in the required

position and close the door.

Ignition must always be carried out with

the oven door open.

If the burner accidentally extinguishes

turn the control knob to the 0 position and

wait at least 1 minute before re-igniting

the burner.

If the burner was not lit within 15 seconds

turn the control knob back to the 0

position and release it. Wait at least 1

minute and repeat the steps above to

turn on the appliance.

9-10

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Although the oven heats up quickly, a 10-

minute preheat is recommended. The

oven should reach full temperature in

about 15-20 minutes.

Turning off:

Turn the control knob clockwise to the 0

position to turn off the burner.

Always make sure the control knob is

in the 0 position when you have

finished using the oven.

Safe cooking

Do not allow cooking vessels to overlap

the edges of the appliance - use the

correct sizes of pans and position them

centrally over the burners.

Ensure that there is at least a 10mm gap

between the pans and the edges of the

hob.

Turn the pans so that the handles do not

overhang the front of the appliance.

Ensure that the flame of the gas burner

heats the bottom of the pan, not the

sides.

The pans and trays supplied with this

appliance are the maximum sizes. Do not

use larger pans and trays. They may

restrict good circulation of heat, which

may increase cooking times.

The oven shelf allows good circulation at

the rear of the oven.

A raised bar at the rear of the shelf

prevents trays or dishes making contact

with the back of the oven.

To remove a shelf, pull it forward until it

stops, raise at the front and remove.

To place a shelf in the oven, lower it at

the front and slide it backward until it

stops.

Do not leave the appliance unattended

when in use.

Do not use the appliance while the

vehicle is moving.

Turn the control knob back to the 0

position after cooking.

Keep the appliance clean and prevent

accumulation of grease and food scraps.

Never cover slots or holes in the

appliance and never cover a shelf with

materials such as aluminium foil. That

restricts the airflow and may cause

carbon monoxide poisoning.

The food shelves and trays in the

appliance are hot during and after use.

Allow all parts to cool before touching

them, as this can cause serious injury.

Always use oven gloves when removing

the shelves and trays.

Temperature control

The temperature in the oven is controlled by

a thermostatic gas tap and is variable over

the range 130C to 240C.

The table overleaf provides a guide to the

approximate temperatures at each of the

shelf positions with respect to the gas mark

setting. Good use can be made of the

temperature variation between the shelf

positions, as several dishes requiring

different temperatures may be cooked at the

same time. In this way maximum benefit can

be obtained from the gas used to heat the

oven.

9-11

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Gas Dish

Mark

1/4 - 1/2 90C 110C 130C Meringues

1 110C 130C 150C Stewed fruit

2 120C 140C 160C Rich fruit cake, rice pudding

3 130C 150C 170C Baked custard, shortbread finger

4 140C 160C 185C Victoria sponge

5 155C 180C 200C Whisked sponges, ginger nuts

6 170C 190C 215C Short crust pastry

7 185C 210C 230C Bread, scones, flaky pastry

8 200C 220C 245C Puff pastry

9 215C 240C 260C Quick browning

Care should be taken not to overload

the oven, allow adequate spacing to

ensure free circulation of heat.

When roasting with aluminium foil

ensure the foil does not impair

circulation of heat or block any oven

flue outlet.

Maintenance and cleaning

Thetford recommends an annual inspection

service by an approved service centre.

Between annual servicing, clean the

appliance regularly after use. Before any

cleaning work is started, the appliance should

have been left to cool and be disconnected

from the gas and electrical supplies.

Always remove any spills or

contamination immediately after use with

soap and hot water. Towel dry the surface

with a soft cloth.

Use a non-abrasive multi-purpose cream

cleaner and a nylon scourer pad to clean

more stubborn dirt or grease.

Use a proprietary stainless steel cleaner

or polish to remove superficial surface

scratching.

Do not use abrasive cleaners, metal

scouring pads or hard brushes. They

could damage the appliance.

If you clean the burner rings, ensure that

the holes are not clogged.

TEMPERATURE ZONES

Do not use harsh abrasive cleaners or

sharp metal scrapers to clean the glass

surface, since they can scratch the glass

surface which may result in shattering of

the glass.

Do not leave wet cloths, cleaning pads,

residues of food or cleaning products or

other dirt to dry on the surface. It can

cause pitting, marking or even rusting.

Always clean in the direction of the

brushed finish and not across the grain.

Cleaning agents containing bleach

should not be left in contact with stainless

steel.

Mineral content in water (such as iron or

lime scale) can affect the appearance of

the metal.

Remove any spillage from the glass lid

before opening the lid.

The control knobs can be removed for

cleaning. The knobs are easy to replace.

9-12

HOW TO USE YOUR MOTORHOMES EQUIPMENT

The refrigerator is equipped to operate on

three power modes:

Mains voltage (230V AC)

Direct current voltage (12V DC)

Gas (liquid gas, propane/butane)

Select the desired power mode by the energy

selector switch (battery igniter type models)

or the energy selector button (MES, AES).

Appliances with automatic energy selection

(AES) are additionally provided with

automatic mode function. Then the AES

system automatically selects the best energy

source for each particular situation.

The cooling unit is silent in operation.

When the appliance is first put into operation,

there may be a mild odour which will

disappear after a few hours.

The refrigerator will take several hours to

reach its operating temperature in the cooling

compartment. The freezer compartment

should be cold about one hour after switching

on the refrigerator.

Cleaning

Before starting up the refrigerator, it is

recommended that you clean it inside and

repeat this at regular intervals.

Use a soft cloth and lukewarm water with a

REFRIGERATOR

Your new Elddis Motorhome is fitted with a Dometic refrigerator. Details of how to operate your

fridge are shown below:

mild detergent. Then wipe out the appliance

with clean water and dry thoroughly.

To avoid material alterations, do not use soap

or hard, abrasive or soda-based cleaning

agents. Do not allow the door seal to come

into contact with oil or grease.

Maintenance

In compliance with applicable regulations,

please note that the gas unit and the

connected ventilation ducts must be checked

by an authorised technical personnel after

first use and after every other year for

compliance with the European Standard EN

1949. A test certificate has to be issued. It is

the users responsibility to arrange this

test.

The gas burner must be inspected and

cleaned as necessary, at least once a year.

When using liquefied petroleum gas (tank or

refill cylinders) the maintenance interval is

reduced to half-yearly or quarterly.

Keep the evidence of maintenance work

carried out on your refrigerator.

1 Operating controls.

2 Door locking button.

3 Freezer compartment (removable)

4 Insertable grid shelf (available as option, to be used when freezer compartment is removed).

5 Post-evaporator for cooling compartment.

6 Condensation water drain channel.

7 Vegetable bin.

8 Upper door shelf with flap, egg shelf available as option may be inserted.

9 Lower door shelf with bottle holders

Fig 1

9-13

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Work on gas and electrical equipment

shall be carried out by qualified personnel

only.

It is recommended that this is carried out by

an authorised customer services department.

We recommend maintenance following an

extended shutdown of the vehicle. Please

contact our customer services.

Electrical operation

12V voltage (on-board power supply)

CAUTION: The refrigerator should only be

used in 12V DC operation while the vehicles

engine is running, otherwise the on-board

battery would be discharged within a few

hours!

Appliances with battery igniter

(manual energy selection)

Electrical operation

Switch on the appliance by turning the

energy selection switch (1) clockwise to

position:

230V operation,

12V operation

Gas operation (Liquid gas)

1. Turn the rotary selector switch (1) to

position

2. Turn the temperature selector (2)

clockwise and push. Keep the controller

button depressed.

3. Then, press knob (3) of battery igniter

down and keep it depressed. The ignition

process is activated automatically.

4. Once the flame ignites, the pointer of

galvanometer (4) begins moving into the

green range. The refrigerator is

operational. Keep knob (2) depressed for

approx. 15 seconds and finally release it.

Setting of cooling compartment

temperature

Select the desired cooling compartment

temperature by turning the rotary knob (2).

Fig 2

Fig 3

Fig 4

Fig 5

9-14

HOW TO USE YOUR MOTORHOMES EQUIPMENT

The scale starts with MIN position (small bar

= highest temperature) and climbs up to MAX

position (large bar = lowest temperature).

Note: The temperature levels do not relate to

absolute temperature values.

12V: The refrigerator operates without

thermostatic control (continuous operation).

Mains power (230V)

CAUTION: This option should only be

selected where the supply voltage of the

connection for power supply corresponds to

the value specified on the data plate. Any

difference in values may result in damage to

the appliance.

Gas operation (Liquid gas)

The refrigerator must be operated using

liquid gas (propane, butane) (no natural

gas or town gas).

When using LPG gas, please consider

that the burner needs cleaning at shorter

intervals due to the gas combustion

method (2-3 times per year

recommended).

In Europe, gas operation is permitted

while travelling only on the condition that

the gas system of the vehicle is equipped

with a hose rupture protection. The

national regulations of the respective

country must be observed.

For physical reasons, gas ignition faults

could occur starting from an altitude

above sea level of approx. 3280 ft. /

1000m (No malfunction).

On the initial refrigerator start-up or after

a cylinder change, air may be trapped in

the gas line. To purge the air from the

lines, switch on the refrigerator and any

other gas appliances (e.g. stove) for a

short time. The gas ignites without delay.

Each refrigerator with manual ignition is

equipped with an automatic flame safety

valve which interrupts the gas supply

automaticaly after approx. 30 seconds

when the flame has extinguished.

WARNING: As a basic rule, gas operation

is prohibited in petrol stations!

Prior to starting the refrigerator in gas

mode:

Open the gas cylinder valve.

Open the shut-off valve for gas supply to

the refrigerator.

Explanation of operating controls

Manual energy selection/manual ignition

battery igniter:

1 = Power On switch/Energy selector switch

2 = Temperature controller

3 = Battery igniter (gas)

4 = Flame indicator (galvanised)

Fig 6

Fig 7

9-15

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Door locking

Open the door by pressing the locking button

and pull open.

Shut the door again by pushing it to close.

The snapping into the lock can be heard.

Note: If the vehicle is stationary for a long

period, the locking hook may be clamped by

means of a lockbar. The door may now be

opened by just pulling it without need of

pressing the locking button. See below.

CAUTION: As a basic rule, shut and lock the

door before starting your journey.

Positioning the shelves

The shelves may be pulled out by smoothly

lifting them, and may be positioned as

desired.

Removable freezer compartment

The freezer compartment may be removed to

enlarge the cooling compartment.

Unlock the freezer compartment on both

sides (1)

Pull the freezer compartment out (2) and

store safely.

Fig 8

Fig 9

Fig 10

9-16

HOW TO USE YOUR MOTORHOMES EQUIPMENT

An additional shelf (3) may be installed, if

required. This may be obtained from

Dometic.

Storing food in the cooling

compartment

Switch the refrigerator on approx 12

hours before filling

Always store pre-cooled food. Make sure

that food is well cooled when it is bought

and also when transporting it use

insulated cool bags.

Keep the door open for the minimum time

possible.

Food must be packed, in closed

containers or wrapped in foil, and stored

separately from each other, to prevent

drying out or odours.

Allow foods that have been warmed to

cool down before storing.

Ensure that air circulation of the cooling

unit is not obstructed. Keep the

ventilation grilles free from obstructions.

Storing food in the freezer

compartment

Do not keep carbonated drinks in the

freezer.

The freezer compartment is suitable for

making ice cubes and for short term

storage of frozen foods. It is not suitable

as a means of freezing foods.

Note: When ambient temperatures are lower

than +10oC and the refrigerator is exposed to

these temperatures for extended periods an

even regulation of freezer temperature

cannot be guaranteed for system-related

reasons. This can cause the temperature in

the freezer to rise and stored goods to melt.

Making ice cubes

Ice cubes are best made over night, when

the refrigerator has less work to do and has

more reserves.

Defrosting

In time, frost builds up on the fins inside the

refrigerator. A layer of frost thicker on one

side may occur but does not mean a

malfunction. When this layer of frost is about

3mm thick, the refrigerator should be

defrosted. To do this:

Switch off the refrigerator as described

later.

Remove all food and the ice cube tray.

Leave the door open to allow air to enter

and prevent formation of mildew.

After defrosting (freezer compartment

and fins free of frost), wipe both cooling

compartments dry with a cloth.

Note: Water thawing in the main

compartment of the refrigerator runs into a

container at the back of the refrigerator, from

where it evaporates.

CAUTION: The layer of ice must never be

removed forcibly, nor may defrosting be

accelerated using a heat source.

Shutting off the refrigerator

Press the mode button (1) and keep pressed

for 2 seconds. The display will disappear and

the appliance is fully switched off.

Release the locking mechanism of the door

lock by pushing it and shift it to the front. If

the door is shut in this position, a small gap is

maintained to prevent the formation of

mildew.

If the refrigerator is taken out of service for an

extended period, close the isolation tap and

the gas cylinder valve.

Fig 11

9-17

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Winter operation

In winter, check that the ventilation grilles and

the exhaust duct have not been blocked by

snow, leaves etc. When the outside

temperature falls below +10oC the winter

covers should be fitted. This protects the unit

from excessively cold air which could have

adverse effects on the performance of the

unit.

Note: The winter covers should also be

attached if the vehicle is taken out of service

for an extended period, or while it is being

cleaned on the outside.

Failure display

Your refrigerator will indicate a malfunction by flashing of the failure indicator LED (4) and one of

the other display lights. The chart below shows the meaning of these.

Display: Failure:

LED is flashing 230V mode: 230V not available or voltage too low

LED is flashing 12V mode: 12V not available or voltage too low

LED is flashing GAS/Auto mode: Flame not ignited

All temperature setting Temperature sensor defective, refrigerator work

LEDs are flashing on mid temperature setting

LED + all temperature 230V - Heating element defective

LED + all temperature 12V - Heating element defective setting LEDs are

flashing

9-18

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Troubleshooting

Before contacting your dealer or authorised service centre, please check whether:

The instructions for correct operation of the refrigerator have been observed.

The refrigerator is standing level.

It is possible to operate the refrigerator with any available power source.

Failure: The refrigerator does not cool sufficiently

Possible cause Action you can take

Inadequate ventilation to the unit. Check that the ventilation grilles are not

covered.

Thermostat setting is too low. Set thermostat to a higher level.

The condenser is heavily frosted. Check that the refrigerator door closes

properly.

Too much warm food has been stored Allow warm food to cool down before storage.

within short period of time.

The appliance has been running for only Check whether the cooling compartment works

a short period of time. after approx. 4-5 hours.

Ambient temperatures too high. Regularly remove ventilation grilles.

Failure: The refrigerator does not cool in gas operation mode

Possible cause Action you can take

Gas cylinder empty. Change gas cylinder.

Is the upstream shut-off device open? Open shut-off device.

Air in the gas pipe? Switch off the appliance and start again.

Repeat this procedure 3-4 times, if necessary.

Failure: The refrigerator does not cool in 12V operation

Possible cause Action you can take

On-board fuse defective. Fit new fuse.

On-board battery discharged. Check battery, charge it.

Engine not running. Start engine.

Heating element defective (please also Please inform the Dometic Customer

refer to failure indication). Services.

9-19

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Failure: The refrigerator does not cool in 230V operation

Possible cause Action you can take

On-board fuse defective. Fit new fuse.

Vehicle not connected to mains supply Make a connection to a mains power supply.

voltage.

Heating element defective (please also Please inform the Dometic Customer

refer to failure indication). Services.

Troubleshooting (continued)

9-20

HOW TO USE YOUR MOTORHOMES EQUIPMENT

RML10.4S (where fitted)

Safety when operating

CAUTION: Failure to obey these cautions

could result in minor or moderate injury.

Health Hazard

Make sure that you only put items in the

device which may be chilled at the

selected temperature.

Opening the door for long periods can

cause significant increase of the

temperature in the compartments of the

device.

Food may only be stored in its original

packaging or in suitable containers.

Store raw meat and fish in suitable

containers in the device, so that it is not

in contact with or drip onto other food.

If the device is left empty for long

periods:

- Switch off the device.

- Defrost the device.

- Clean and dry the device.

- Leave the door open to prevent mould

developing within the device.

Risk of Injury

The device door or the freezer door can

completely detach from the device if

used incorrectly. Push the doors closed

until you hear a clear click at the top and

bottom.

Do not lean on the open device door.

Damage Hazard

If the door is not locked correctly on the

opposite side, push on that side at the

top and bottom until it locks in place.

Only store heavy objects such as bottles

or cans in the device door, in the

vegetable compartment or on the bottom

shelf.

Intended Use

The device is suitable for:

Installation in caravans and motorhomes.

Cooling, deep-freezing and storing food.

The device is not suitable for:

Storing medications

Storing corrosive substances or

substances that contain solvents

Quick-freezing food

The refrigerator is an absorber refrigerator

and is designed for operation

on a DC power supply (12V)

on an AC power supply

with liquefied gas (propane or butane)

The refrigerator has an automatic operating

mode that selects the most economical type

of energy connected. The refrigerator unit

operates silently.

9-21

HOW TO USE YOUR MOTORHOMES EQUIPMENT

.

A

MODE

Operating and display elements

The LED display features the following operating and display elements

Symbol Description

ON/OFF button

Fault indicator

Operation with DC power

Operation with gas

Operation with AC power

Automatic mode

Temperature indicator

Energy selection button

Temperature selection button

Using the refrigerator

Note:

Before starting your new refrigerator for

the first time, clean it inside and outside

with a damp cloth for hygiene reasons.

When using the refrigerator for the first

time, there may be a mild odour which

will disappear after a few hours. Air out

the living space well.

Park the vehicle so that it is level,

especially when starting up and filling the

refrigerator before setting off on a

journey.

The cooling capacity can be affected by:

- the ambient temperature (e.g. when

the vehicle is exposed to direct

sunlight)

- the amount of food to be refrigerated

- how often you open the door

Tips for optimal refrigerator

operation

Do not store goods in the refrigerator for

the first 12 hours after start-up.

Protect the interior of the vehicle from

warming up excessively (e.g. sunshades

in the windows, air conditioner).

Protect the refrigerator from direct

sunlight (e.g. sunshades in the windows).

Operating the refrigerator

Controls

Repeatedly press , until the LED

indicates the desired operating mode.

Repeatedly press until the desired

temperature level is set.

Tank stop mode

WARNING: Turn off the refrigerator or

select a different operating mode if

refuelling takes longer than 15 minutes.

If the vehicles ignition is switched off, the

refrigerator will switch to tank stop mode for

safety reasons. This blocks gas operation for

15 minutes. The refrigerator then

automatically switches back to the standard

automatic mode.

Setting the cooling capacity

Note: For ambient temperatures of +15C to

+25C, select the average cooling capcity.

Set the cooling capacity:

Repeatedly press until the desired

temperature level is selected.

MODE

9-22

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Troubleshooting

Fault Possible cause Suggested remedy

In AC power mode:

The refrigerator does not

work.

The fuse in the AC power supply is defective.

The vehicle is not

connected to the AC

power supply.

In DC power mode:

The refrigerator does

not work.

Replace the fuse.

Connect the vehicle to the AC power

supply.

The AC heating element

is defective. Contact an authorised customer

service point.

The fuse in the DC cable

is defective. The fuse on the relay must be

replaced.

Contact an authorised customer

service point.

The vehicle fuse has

blown. Replace the vehicle fuse. (Please

refer to the operating manual of your

vehicle).

The vehicle battery is

discharged. Test the battery and charge it.

The ignition is not

switched on. Switch on the ignition.

The DC heating element

is defective. Contact an authorised customer

service point.

In gas mode: The

refrigerator does not

work.

The gas cylinder is

empty. Replace the gas cylinder.

The gas valve is closed. Turn the valve to open.

Air is in the gas line. Switch the refrigerator off and on

again. Repeat the procedure three or

four times if necessary.

If installed, switch on the stove and

repeat the process on the

refrigerator if necessary.

In automatic mode:

The refrigerator is

being operated with

gas although it is

connected to the AC

power supply.

The grid voltage is too

low. The refrigerator automatically

switches back to AC power supply

as soon as the grid voltage is

sufficient again.

9-23

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Troubleshooting

The refrigerator is not

cooling adequately. The ventilation around the cooling unit is not sufficient.

The evaporator is iced

up.

Check that the ventilation grille is not

obstructed.

Check whether the refrigerator door

closes properly. Make sure that the

refrigerator seal fits correctly and is

not damaged. Defrost the

refrigerator.

The temperature is set

too high. Set a lower temperature.

Too much food was

placed in the refrigerator

at the same time.

Remove some of the food.

Too much warm food was

placed in the refrigerator

at the same time.

Remove the warm food and leave it

to cool down before putting it in

again.

The refrigerator has not

been operating for very

long.

Check the temperature again after

four or five hours.

Fault Possible cause Suggested remedy

Fault messages and signal tones

All faults are indicated by a warning symbol,

a fault ID and a beep. The beeping lasts for 2

minutes and is repeated every 30 minutes

until the error has been rectified.

If multiple faults occur, the display shows the

most recent fault. The underlying faults are

displayed after the last fault has been

confirmed.

In the event of a fault, the LED warning

symbol ( ) in the display lights up

continuously and the LEDs flash according to

the fault.

The ambient temperature

is too high.

Remove the ventilation grille for a

while so that warm air can escape

quicker.

9-24

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Warning type fault messages

All faults of the WARNING type are reset

automatically once the fault has been

rectified.

SolutionFault

Defective temperature sensor

in the refrigerator compartment

Contact an authorised customer service

point.

AC power not connected or AC

voltage <190V

Connect the refrigerator to AC power or

select a different energy type, e.g. gas or DC

power

DC power not connected. Connect the refrigerator to DC power or

select a different energy type, e.g. gas or AC

power.

DC overvoltage (>16V) Reduce the DC supply voltage.

Tank stop mode: Gas

operation is blocked for 15

minutes.

Wait 15 minutes or switch to another

operating mode.

The door has been open for

more than 2 minutes.

Close the door. Beep

Error type fault messages

All faults of the ERROR type must be reset

manually:

Press for 2 seconds

A beep sounds

The error has been reset.

9-25

HOW TO USE YOUR MOTORHOMES EQUIPMENT

SolutionFault

No connection between power

module and display

Contact an authorised customer service

point.

No cooling capacity in gas

mode

Check if the device is at an angle and adjust

it so it is level, if necessary.

Reset the error.

Contact customer service if this error occurs

again.

No cooling capacity in AC

power mode

Check if the device is at an angle and adjust

it so it is level, if necessary.

Reset the error.

Contact customer service if this error occurs

again.

No cooling capacity in DC

power mode Check if the device is at an angle and adjust

it so it is level, if necessary.

Reset the error.

Contact customer service if this error occurs

again.

Gas valve test error Gas operation is not possible.

Reset the error.

Contact customer service if this error occurs

again.

Internal communication error Gas operation is not possible.

Reset the error.

Contact customer service if this error occurs

again.

In stand-alone gas mode: The

battery charge of the battery

packs is too low

Insert new batteries and then reset the error.

Gas lock after 3 ignition

attempts Ignition is not possible.

The gas cylinder is empty. Replace the gas

cylinder.

Reset the error.

9-26

HOW TO USE YOUR MOTORHOMES EQUIPMENT

SolutionFault

Gas lock, internal error in the

power module. Reset the error.

Contact customer service if this error occurs

again.

Ground contact, gas valve Reset the error.

Contact customer service if this error occurs

again.

Ground contact, ignition

electrode Reset the error.

Contact customer service if this error occurs

again.

Cleaning and maintenance

WARNING: Always disconnect the

refrigerator from the energy supply before

cleaning and servicing it.

Note: When cleaning, never use sharp

cleaning agents or hard or pointed tools to

remove layers of ice or to loosen objects

which have frozen in place.

Clean the refrigerator regularly and when

it gets dirty use a damp cloth.

Make sure that no water drips into the

seals. This can damage the electronics.

Wipe the refrigerator dry with a cloth after

cleaning.

Check the condensate drain regularly.

Clean the condensate drain when

necessary. If it is blocked, the

condensate collects on the bottom of the

refrigerator.

Make sure that the ventilation grilles in

the outer wall of the motorhome and the

refrigerator roof ventilator are free from

dust and pollutants. This ensures that the

heat generated during operation can

dissipate, the refrigerator is not damaged

and the cooling capacity is not reduced.

Cleaning the gas burner

WARNING:

Allow the burner to cool down before

cleaning it.

Do not modify the gas equipment.

Note:

Dirt in the gas burner is indicated by poor

ignition or deflagrations.

The manufacturer also recommends

cleaning the burner after it has not been

used for an extended period and at least

once a year.

When using liquefied petroleum gas, the

cleaning interval is reduced to half yearly

or quarterly, depending on the level of

dirt.

Maintenance

WARNING: Work on gas and electrical

installations may only be performed by

qualified technicians.

Have the gas system and connected

flues inspected before starting up the

device for the first time and by an

authorised professional every two years

to ensure they comply with the national

safety requirements.

Keep a record of any maintenance

performed.

9-27

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Icon Description

Space heater on/off & power source selection button

0.75kW electric selected

1.50kW electric selected

3.00kW electric selected

Gas selected

Gas + electric selected

External control from alternative source*

Increase temperature button

Decrease temperature button

Gas lit indicator

Lockout indicator

Frost protection mode (approx 5C)

Night time mode (approx 16C)

Whale Duo Control - Heat Air

Instructions for Use

Temperature Settings

9-28

HOW TO USE YOUR MOTORHOMES EQUIPMENT

1. Select Temperature

2. Select Power Setting

3. Gas Power On

X 1-6

9-29

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Usable Electric Settings

6A

0.75kW

230V a.c.

10A

1.50kW

230V a.c.

16A

3.00kW

230V a.c.

Electric Power Management

When selecting a high electric setting on the space or water heater, the control panel may

automatically step down the other Whale space/water heater to a lower electric setting or turn off

if at risk of exceeding 16A. The last heater selected has AC mains priority.

Step 1 - Show Lockout

Troubleshooting - Whale Duo Control

Step 2 - Identify Lockout Step 3 - Recommended Action

Inadequate gas supply

1. Check gas

2. 30mbar LPG

3. Go to step 4

Overheat

1. Check air vents and ducts are not restricted

2. Wait 10 mins for heater to cool down

3. Go to step 4

1

2

9-30

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Troubleshooting - Whale Duo Control (continued)

Inadequate supply voltage

10.5 - 15.9V d.c. Heater inoperable under 10.1V

10.5 / 15.9V d.c.

<10.5 / >15.9V d.c. X

Go to step 4

Flue blockage

1. Check flues for blockages

2. Go to step 4

Internal fault

1. Go to step 4

2. Call Whale support +44 (0)845 2172933

Multiple faults

1. Power off

2. Check heater for recurring faults

3. Power on

4. Go to step 4.

Step 2 - Identify Lockout Step 3 - Recommended Action

Step 4 - Clear Lockout

If problems persist, please contact Whale Support on +44 (0)845 217 2933. For Europe, please

see enclosed Webasto-Service Information.

Maintenance / Repairs

The vehicle owner must arrange for the appliance to be serviced at least every 2 years from date

of purchase, including its gas supply and ducting for the products of combustion (BS EN 624).

All maintenance and repairs must be carried out by a registered gas engineer at a Whale

approved service centre of by a member of the Whale Service Engineer Network.

Guarantee claims, warranty claims and acceptance of liability will be ruled out in the event of the

following:

Modifications to the appliance (including accessories)

Modifications to the exhaust duct or combustion intake

Use of replacement and accessory parts other than original Whale part

3

4

5

6

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

Failure to follow the installation and operating instructions

Use of the appliance for non-leisure purposes

The heat exchanger must be replaced with a Whale original spare part every 10 years from date

of registration. See the data label on the heater for the first time it was put into service.

Disposal

This product must be disposed of in accordance with the regulations of the respective country in

which it is used. National regulations and laws must be observed.

Please note: The appliance must be installed and serviced in accordance with any relevant

regulations in the country where the appliance is installed.

If the electrical supply cord is damaged, it must be replaced by the manufacturer, its service

agents or similarly qualified persons in order to avoid a hazard (BS EN 60335-1).

9-32

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Icon Description

Water heater on/off & power source selection button

Frost protection mode (approx 5C)

0.75kW electric selected

1.50kW electric selected

Gas selected

Gas + 0.75kW electric selected

Gas 1.50kW electric selected

External control from alternative source*

Increase temperature button

Decrease temperature button

Gas lit indicator

Lockout indicator

Whale Duo Control Panel - Expanse

*Not available on all models. External control will allow control of the heater via an alternative

source. Please refer to your vehicle handbook for more information.

9-33

HOW TO USE YOUR MOTORHOMES EQUIPMENT

1. Select Power Setting

2. Gas Power On

Electric Power Management

When selecting a high electric setting on the space or water heater, the control panel may

automatically step down the other whale space/water heater to a lower electric setting or turn off

if at risk of exceeding 16A. The last heater selected has AC mains supply.

X 1-6

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

Operating Instructions - Drain Valve

The Water Heater must be drained before travelling or if it is not being used for a period of more

than 3 days, or if there is a danger of freezing (unless Frost Protection setting is active). Check

the heater has fully drained if there is a risk of freezing. The drain valve is located at the top of

the water heater, beside the cold and hot water inlet. To operate the drain valve, turn the yellow

lever clockwise 90 degrees.

If the plumbing system in the vehicle causes air locking preventing the water heater from

draining, consideration should be given to fitting a vacuum relief valve, Whale Part # AK1228.

Drain Valve - Closed Position Drain Valve - Open Position

Winterising

If the Water Heater is not going to be used for

more than 3 days, disable the Water Heater

on the control panel, isolate the gas supply

by ensuring the gas shut off valve to the

Water Heater is closed and that the gas

supply is turned off (if no other gas

appliances require a continued supply). The

Water Heater must be fully drained to avoid

risk of freezing.

General Safety Note: The operating

pressure of the gas supply to the Water

Heater must be either 28-30mBar Butane or

Propane.

Maintenance

To clean and sterilise inside the Water Heater

use diluted sterilising fluid and fully rinse

through with clean water afterwards. The

outside of the appliance should not normally

require cleaning. If it does, isolate the

electrical supplies and wipe down with a soft,

damp cloth only. Do not use abrasive

cleaners. Allow to fully dry before

reconnecting the electrical supplies. If

descaling of this appliance is required, this

can be done using a domestic liquid de-

scaling product and fully rinse through with

clean water afterwards. Cleaning and user

maintenance must not be carried out by

children without supervision.

Please Note: Water will drip from the

discharge pipe of the pressure-relief valve

during heating up. The pressure relief valve

must be operated regularly (at least twice a

year) by turning the yellow lever in the anti-

clockwise direction, to remove lime deposits

and to ensure that it is not blocked.

The Whale Heater must be checked

periodically by a Whale Approved Service

Centre/Technician, or a competent person, at

least annually. This must be completed

according to the practice in the country where

it is used and according to the Whale

instructions. Whale recommends annual

testing of gas soundness and combustion by

an accredited LPG engineer. The appliance

contains ESD sensitive components and

therefore must only be opened by a Whale

Approved Service Centre/Technician.

9-35

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Number of Bars lit Fault Remedy

Whale Duo Control Panel - Troubleshooting

In the unlikely event of a failure, the red ! symbol on the Control Panel will light. To identify the

lockout, press and hold the Water Heater Function Button. The temperature control bars will light

to indicate the fault code e.g. if 1 bar lights, the fault code is 1, if 2 bars lights, the fault code is 2

etc. Identify the fault code and refer to the table below.

Water Heater Fault Finding

No Flame

Detected

Check gas supply making sure there is gas

in the bottle and no blockage in the gas line.

At temperature below 5C, use propane gas

rather than butane. Check combustion air

inlet flue and exhaust flue for blockages.

Clear lockout as described below.

Overheat Check that there is water in the appliance.

Whale recommends that you wait at least 5

to 10 minutes to allow the Water Heater to

cool before clearing lockout as described

below.

Low/High

Supply

Voltage

Minimum operating voltage is 10V d.c.,

maximum is 15V d.c., when measured at the

Water Heater. Check battery voltage. If

between 10V d.c. and 15V d.c., check

connections between Water Heater and

battery. Check alternator or external battery

charging. Check lockout as described below.

Air Proving Check combustion air inlet flue and exhaust

flue for blockages. Clear lockout as

described below.

9-36

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Number of Bars lit Fault Remedy

Water Heater Fault Finding (continued)

Other/

Internal Fault

Attempt to clear lockout as described below.

If this fails, contact Whale Support on +44

(0)845 217 2933.

General

Fault

Two faults have occurred at the same time

or at least five lockout clearing attempts

have been unsuccessful. Turn off power to

water heater, check water heater for faults,

turn power to water heater back on. Then

follow lockout clearing procedure.

Lockout Clearing Procedure

If a water heater lockout condition has been identified, you can reset the lockout and continue to

use the heater by pressing the water heat setting button and plus symbol button simultaneously

for 3 seconds.

If problems persist, contact Whale Support on +44 (0)845 217 2933.

Please note: No reset on water heater required. The reset can be carried out on the control

panel.

Duo Control Panel clearing a Lockout

Winterising

When using the Water Heater in winter, ensure the flue is not blocked by snow or fallen leaves

etc. When not in use the Water Heater must be fully drained. This is particularly important during

the winter months as a precaution against freezing. To drain, switch off the water pump at either

the pump switch or main switch. Open all the hot water taps in the vehicle and operate the drain

valve fitted in the system. The drain valve must be left in the open position to ensure all the

water drains out.

9-37

HOW TO USE YOUR MOTORHOMES EQUIPMENT

SMOKE ALARM

Operation

Normal Condition

The red LED on the front should flash every

40 seconds to show that the alarm is active.

Lower Power Pack Condition

IMPORTANT: Your smoke alarm requires the

power pack to have sufficient capacity of

power to operate correctly.

Should your smoke alarm enter a low power

pack condition, the unit will emit an audible

chirp once every 40 seconds. When this

occurs, we recommend you replace the

alarm immediately. Your smoke alarm will

continue to warn of this low power pack for at

least 7 days, however, failure to change the

alarm after this time would mean your smoke

alarm may have insufficient power to alert

you in a real fire situation. When the alarm is

removed from the base plate the power pack

will automatically deactivate and the low

power warning chirp should stop, allowing

you to dispose of the alarm.

Low Battery Warning Silence

This feature can temporarily silence the low

battery chirp for 8 hours which is particularly

useful if the warning begins during the night.

This feature may be repeated up to 10 times,

but is not a substitute for replacing the smoke

alarm.

Alarm Test

The alarm must be properly attached to the

base plate before it can be tested.

Press the test button in the centre and

release.

The unit will give an audible alarm

consisting of 2 cycles of 3 loud beeps,

then stop automatically.

The red LED on your alarm will flash

rapidly during the audible signal.

Note: The test button accurately tests the

alarms smoke sensing circuit, there is no

need to test your alarm with smoke. If your

smoke alarm fails to give an audible test

signal, please refer immediately to the trouble

shooting guide at the end of this manual.

WARNING: You should test your smoke

alarm every week.

9-38

HOW TO USE YOUR MOTORHOMES EQUIPMENT

ALARM SMART SILENCETM

DANGER: If your smoke alarm emits the full

alarm signal and you are not testing the unit,

the smoke alarm is warning you of a

potentially dangerous situation that requires

your immediate attention. Only use the alarm

silence function after making sure that there

is no ongoing fire emergency situation. Do

not block the vents on the alarm or disable

the smoke alarm in any way, as this will

remove your protection. Smoke alarms can

sometimes react to cooking fumes or other

non emergency situations. Your smoke alarm

features Smart Silence technology. In the

event of a known false alarm your smoke

alarm can be temporarily silenced by

pressing the central test button. Your alarm

will automatically return to full sensitivity

within 10 minutes.

Note: If the level of smoke reaching the

alarm is very high, the alarm silence will be

overridden and the alarm will continue to

sound.

Press and release the silence button, the

alarm sound will shortly stop.

Your alarm will silence and enter into a

reduced sensitivity reset cycle for

approximately 10 minutes.

During the reduced sensitivity reset cycle,

the red LED on your alarm will continue to

flash more rapidly than normal,

approximately once every second.

Your alarm will automatically return to full

sensitivity on completion of the reset cycle

and the red LED will revert to flashing

once every 40 seconds.

DANGER: Never ignore any alarm. Ignoring

the alarm may result in injury or death. If your

smoke alarm activates and alarms and you

are not absolutely certain of the source of the

smoke, get everyone out of the caravan

immediately.

LOW BATTERY WARNING SILENCE

Low battery warnings often start at night or

when it maybe inconvenient to replace your

alarm. You can silence the audible chirp for a

period of 8 hours by pressing the test button.

Your smoke alarm will still detect smoke

during this time of low battery warning silence.

However, it is recommended that you replace

your alarm immediately and certainly within 7

days, as your alarm may then have insufficient

power to warn you of a real fire situation after

this time.

WARNING: Your smoke alarm cannot be

silenced if the chirp is indicating a fault. In

this instance, the unit should be replaced

immediately to ensure protection in the

event of a fire.

9-39

HOW TO USE YOUR MOTORHOMES EQUIPMENT

MAINTENANCE

Your smoke alarm has been designed to be

as maintenance-free as possible, however

there are several things you must do to keep

it working properly.

CAUTION: Your smoke alarm is a sealed

electrical device and no attempt should be

made to open the case. Attempting to open

the case will invalidate your warranty.

Testing

Test your smoke alarm once every week see

Alarm Test. Any test failures should be

reported to the Technical Support Team.

Cleaning

As a minimum your smoke alarm should be

cleaned once every 3 months using your

vacuum cleaner fitted with the soft brush

attachment.

WARNING: Your smoke alarm may false

alarm when it is being cleaned using a

vacuum cleaner.

IMPORTANT: Do not use solvents or

cleaners on your smoke alarm, as they may

cause damage to the sensor or circuitry. The

unit can be wiped with a slightly damp cloth.

CAUTION: Do not paint the smoke alarm as

this may block the openings and prevent

smoke from entering the sensor.

CARBON MONOXIDE ALARM

Carbon monoxide and how it can affect

you and your family

Carbon monoxide is a dangerous poisonous

gas that kills hundreds of people each year

and injures many more. It is often referred to

as the silent killer because it has no odour or

taste and cannot be seen. Like oxygen, CO

enters the body through the lungs during the

normal breathing process. It competes with

oxygen by replacing it in the red blood cells,

thereby reducing the flow of oxygen to the

heart, brain and other vital organs. In high

concentrations, CO can kill in minutes.

Many cases of reported carbon monoxide

poisoning indicate that while victims are

aware they are not feeling well, they become

disorientated and unable to save themselves

by either exiting the building or calling for

assistance. Exposure during sleep is

particularly dangerous because the victim

does not wake up.

Symptoms of CO poisoning

The following symptoms may be related to

CO poisoning which all household members

should be made aware of:

Mild Exposure: Slight headache, nausea,

vomiting, fatigue (often described as flu-

like symptoms).

Medium Exposure: Severe throbbing

headache, drowsiness, confusion, fast

heart rate.

Extreme Exposure: Unconsciousness,

convulsions, cardiorespiratory failure,

death.

Your CO detector monitors the level of CO as

parts per million (ppm) in the atmosphere

surrounding the detector.

35ppm The maximum allowable

concentration for continuous

exposure for healthy adults in any 8

hour period, as recommended by

the Occupational Safety and Health

Administration (OSHA).

200ppm Slight headache, fatigue, dizziness,

nausea after 2-3 hours.

400ppm Frontal headaches within 1-2

hours, life threatening after 3 hours.

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

800ppm Dizziness, nausea and convulsions

within 45 minutes.

Unconsciousness within 2 hours.

Death within 2-3 hours.

Should you suspect CO may be affecting you

or your family, open the doors and windows

of your caravan to ventilate, turn off your

appliances and evacuate the premises. At

this time the authorities should be contacted

to locate the source of the carbon monoxide

before re-entering the caravan. Medical

attention should be sought for anyone

suffering the effects of CO poisoning.

Common sources of CO

Oil and gas boilers

Portable generators

Oil or solid fuel cookers

Barbecues

Clogged chimneys

Wood or gas fireplaces

Cigarette smoke

Gas appliances

Any fossil fuel-burning appliance

WARNING: This carbon monoxide

detector is not a combustible gas

detector, nor a smoke detector. Please

install the proper detectors to detect

combustible gases, or smoke.

This CO detector should not be seen as a

substitute for the proper installation, use and

maintenance of fuel-burning appliances

(including appropriate ventilation and exhaust

systems), nor the sweeping of chimneys.

WARNING: Variables relating to your fuel-

burning appliances can change at any

point eg. the flue or chimney could

suddenly become blocked or damaged,

appliances may stop running correctly or

circumstances in neighbouring properties

may change resulting in the presence of

carbon monoxide. For this and other

reasons do not use this carbon monoxide

detector on an intermittent basis, or as a

portable detector or an intermittent basis,

or as a portable detector for trying to

trace one source of the spillage of

combustion products from fuel-burning

appliances or from chimneys.

Do not:

IGNORE ANY WARNING FROM YOUR

CO DETECTOR!

Burn charcoal inside your home,

caravan, tent or cabin.

Install, convert or service fuel-burning

appliances without proper knowledge,

skill and expertise.

Use a gas cooker for heating a room.

Operate unvented gas burning

appliances using paraffin or natural gas

in closed rooms.

Operate petrol-powered engines indoors

or in confined areas.

Barbecue indoors, or in an attached

garage.

Ignore a safety device when it shuts an

appliance off.

Always:

Buy appliances accepted by a

recognised testing laboratory.

Install appliances according to the

manufacturers instructions.

Have appliance installations carried out

by professionals (for gas appliances

engineers should be registered on the

Gas Safe register).

Have your appliances checked regularly

by a qualified service engineer.

Have your chimneys and flues cleaned

professionally every year.

Make regular visual inspections of all

fuel-burning appliances.

Open windows when a fireplace or oil/

solid fuel cooker is in use.

Only install CO detectors that meet the

requirements of EN 50291-1: 2010 and

EN 50291-2: 2010 in your home.

Be aware of CO poisoning symptoms.

Educate yourself and your family on the

sources and symptoms of CO poisoning

and how to use your carbon monoxide

detector.

9-41

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Operating Features

Your detector offers many features which set

it apart from other CO detectors on the

market today.

Test/Reset button feature

Test the sounder, batteries and circuitry.

Allows you to test the sensor by

introducing a source of CO into the

detector (see Testing the Sensor ).

Silence the loud 85dB sounder during an

alarm (only possible when current CO

level is less than 50ppm).

Testing the sounder, batteries and

circuitry

Test the sounder, batteries and circuitry by

pressing and holding the Test/Reset button

for 1 second to confirm that the detector is

operating properly. The sounder should

sound as soon as the button is pressed and

the Alarm LED will illuminate red, indicating

that the sounder is working and the batteries

are providing power to the unit. This test for

the sounder, batteries and circuitry should be

performed weekly.

Testing the sensor

CAUTION: Sensor testing should only be

performed by a responsible adult. This test

should only be performed once a year.

Excessive testing will cause the life of the

alarm to be shortened.

Note: Aerosol CO may be used in order to

avoid having to burn incense sticks.

Read all steps thoroughly before attempting

to test the sensor.

Step 1 If the detector is wall or ceiling

mounted unhook the detector from

the screws.

Step 2

Cover the sounder vents with one

hand. Press and hold the Test/Reset

button down with your thumb/finger

until the Power LED illuminates

green and the sounder sounds for a

second time (this should happen

after around 5 seconds). Release the

Test/Reset button. Upon releasing

the Test/Reset button the Power LED

will flash green once every second.

This indicates that the sampling rate

of the detector has increased and

can be tested using a known source

of CO.

Step 3 Light an incense stick using a match

or lighter. Be sure to blow out the

flame so that the incense stick is

smouldering. Extinguish the lighter,

or put out the match and place it into

a dish of water.

Turn the detector on its side so that

the vents on the right hand side of

the detector are pointing downwards.

Hold the burning incense stick

around 15cm (6 inches) below the

detector, so that the smoke enters

the vents on the side of the detector.

An increase in the localised carbon

monoxide level within the sensor to

more than 50ppm will cause the

sounder to sound for one cycle of

Step 4

9-42

HOW TO USE YOUR MOTORHOMES EQUIPMENT

four loud beeps and the Power LED

to illuminate green for a short time.

This is the end of the test. The Power

LED will no longer flash green every

second but will revert to flashing

once every minute as the detector

will go back to normal operating

mode (it may take up to two minutes

of exposure to the smoke for the

localised level of carbon monoxide

within the sensor to reach over

50ppm). Now move the source of CO

away from the detector as the test is

finished.

Step 5 After step 4, put out the incense stick

by placing it into a dish of water.

Ensure that all flames have been

extinguished.

Note: If the localised carbon monoxide level

within the sensor does not reach 50ppm

during the test, the sensor test will stop

automatically after 3 minutes.

Understanding the products indicators

The higher the concentration of carbon

monoxide detected by the detector, the

quicker it will respond. When sufficient

carbon monoxide is detected a loud audible

signal (85 dB at 1m/3 feet) will be emitted

and the Alarm LED will flash red once every

second.

The alarm will sound:

Between 60 and 90 minutes when

exposed to 50ppm of CO.

Between 10 and 40 minutes when

exposed to 100ppm of CO.

Within 3 minutes when exposed to

300ppm or more of CO.

Fault/End of Life signal:

The unit continuously checks the settings of

its sensor and circuitry. If any of these

settings are found to be incorrect of if the

batteries become low then the detector will

emit a single audible chirp once per minute

for up to 30 days. IMPORTANT: This does

NOT mean that the detector has detected

carbon dioxide.

Replace batteries immediately. If the product

continues to chirp despite having new

batteries and the product is still within

warranty then contact Technical Support for

advice. If the product is no longer in warranty

replace it immediately.

Maintaining/testing your detector

Your detector will alert you to potentially

hazardous CO concentrations in your home

when maintained properly. To maintain your

detector in proper working order and to

ensure that the sensor will last for the lifetime

of the product, it is recommended that you:

Test the sounder, batteries and circuitry

of your detector once per week by

pressing and holding the Test/Reset

button for 1 second.

Perform the sensor test annually.

Keep the detector free of dust by gently

vacuuming the case with a soft brush

attachment every 3 months.

To prevent the possibility of contaminating

the sensor in your detector and thus affecting

its reliability:

Never use cleaning solutions on your

detector. Simply wipe with a slightly damp

cloth.

Do not paint the detector.

Do not spray aerosols on or near the

detector.

Do not use any solvent based products

near the detector.

If installing in a caravan or boat there

may be other substances present that

may not normally be found in the home

that could affect the reliability of the CO

alarm. Avoid using the following in close

proximity to the alarm; oils, cleaning

fluids, polishes, paints and greases.

Do not attempt to repair your CO

detector. Do not remove any screws or

open the main casing of your detector.

Any attempt to do so may cause

malfunction and will invalidate the

warranty.

9-43

HOW TO USE YOUR MOTORHOMES EQUIPMENT

ROOFLIGHTS

Your motorhome is fitted with at least one

type of the following roof lights:

The Heki 2 (Option)

To Open To The Tilted Position:

(i) Press the knob in the toggle catches

on either side of the rooflight and turn

through approx. 90. (ii) Grasp the metal bar in the middle,

snap it out of its holder, swivel down

and press the rooflight upwards. (The

rooflight is held by the two gas springs

after approx. 150mm).

(iii) Swivel the metal bar towards the

rooflight and snap into its holder.

(iv) To close the rooflight, proceed with

steps (i to iii) in reverse order.

To Open In The Intermediate

Position:

(i) Open the toggle catches on either side

of the rooflight.

(ii) Grasp the metal bar in the middle;

snap it out of its holder, swivel down

and press the rooflight outwards.

Rooflight is opened automatically after

approx. 150mm by the two gas

springs).

(iii) Open both fasteners and swivel the

metal strap towards the intermediate

position and pull the rooflight down

until the metal strap is stopped by the

fasteners.

(iv) To close, proceed with steps (i to iii) in

reverse order.

To Open In The Ventilation Position:

(i) Open the toggle catches on either side

of the rooflight.

(ii) Using both hands on the two toggle

catches, press the rooflight up about

2cm and fasten the toggle catches in

the corresponding setting.

(iii) To close, proceed with steps (i-ii) in

reverse order.

Closing The Blinds:

(i) Take hold of the end rod (without

rocker) in the recessed grip and

engage in the opposite end rod (with

rocker).

(ii) Select the required position (blind/

flyscreen) by moving both joined end

rods together.

CAUTION: In extremely bright sunshine, the

blind must only be closed two-thirds, and the

rooflight must be set in the continuous airing

position.

Opening The Blinds:

(i) Move blind (end rod with rocker) right

to the outside.

(ii) Hold the recessed grip with one hand;

with the other hand, press the rocker

and move the blind back (do not let it

recoil).

CAUTIONS:

Do not stand on the acrylic rooflight.

Close HEKI 2 completely before moving

off.

Do not leave your Motorhome when

HEKI 2 is open.

Please consult your supplying dealer if

you have any problems or defects.

Remove any snow/ice or dirt before

opening the roof.

Do not open when it rains or when there

is a strong wind.

Standard MPK Rooflight

The MPK 400 x 400 rooflight is generally

fitted in washroom areas.

(i) Lowering the flyscreen then pressing the

black control rod in towards the centre of

the rooflight.

(ii) Then while the rods are depressed, push

upwards to open the rooflight.

9-44

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Fig 3

Fig 2

Midi Heki Rooflight

(i) To open, push the large central button

(Fig 2).

(ii) Whilst depressed, slide the bar to the

desired position and locate into the stops

provided (Fig 3).

Fig 1

The Omnivent (12v) Rooflight

(Option)

The Omnivent is a double-glazed roof light

constructed from a synthetic ultra-violet

screened material. Its side-operating

mechanism allows a completely free central

opening with built-in fixed ventilation when

closed. It operates as an extractor fan and air

intake fan.

Please note: Do not change the direction of

the fan unless it has been switched off O

position and the blades have stopped

rotating.

Door Flyscreen

The exterior door flyscreen can be opened or

closed from both inside and outside of the

Motorhome and does not restrict door

openings.

When opening or closing the door flyscreen

use the finger grip provided.

9-45

HOW TO USE YOUR MOTORHOMES EQUIPMENT

TAPS

Kitchen Taps

Your new motorhome will be fitted with a

mixer tap.

CAUTION: The water temperature could be

very high so do not lift the lever with the tap

turned to the full left position. For winter

storage and to prevent frost damage the tap

swivel must be left in the centre up position.

Washroom Taps And Showers

Your motorhome will be supplied with either a

vanity mixer tap or separate shower mixer, or

with a combined mixer tap with retractable

shower head.

Note:

The water temperature could be very

high so do not lift the lever with the tap

turned to the full left position.

For winter storage and to prevent frost

damage the tap swivel must be left in the

centre up position.

Windows

Your new Motorhome will be fitted with

Polyplastic opening windows.

Polyplastic Window Opening

(i) In order to open the Polyplastic window it

is only necessary to move the catch

upwards and release the catch from the

backing plate.

(ii) The Polyplastic window should remain in

the open position once opened, however

if it does not then tighten the friction

control on the window stays to increase

the holding force.

(iii) The Polyplastic window is also fitted with

a night ventilation position where the

catch is set to the centre position on the

backing plate; in this position it may be

possible for rain to enter the motorhome

in adverse conditions.

9-46

HOW TO USE YOUR MOTORHOMES EQUIPMENT

INTERNAL DOORS

Toilet / Washroom Doors

Toilet / washroom doors are fitted with a lever

lock, which is operated by pushing the lever

down. The level is spring-loaded and will

return to the closed position upon release. It

is recommend that the lever is always used

when the closing the door.

The door can be locked from the inside by

pushing the small lever downwards. To

unlock just push the small lever up. The door

can be unlocked from the outside by using a

flat head screwdriver on the turnbuckle.

Inside the bathroom

Outside the bathroom

Other Internal Doors

Other internal doors such as the wardrobe

and table storage locker are fitted with a

2-position button lock. Push the button to lock

the door and the button should remain flush

with the door. Push the button again to

release and the button should then protrude

from the door surface.

Magnetic Catches

Magnetic catches work

on contact with the

metal plate on the rear

of the door. Simply close

the door until the

magnet engages and

holds the metal plate.

Pulling the door towards

you with a moderate

force will be sufficient to disengage the

magnetic catch and open the door.

Locker Door Catches (Paddle Latch)

Your new Elddis Motorhome is fitted with

positive locking locker doors at high level.

These are operated by pressing down on the

tab within the centre of the handle to release

the internal catch.

Concealed Latch

To open the locker, press the latch and pull

the door towards you.

Small lever

Turnbuckle

9-47

HOW TO USE YOUR MOTORHOMES EQUIPMENT

THETFORD C-260 CASSETTE TOILET

RANGE

Introduction

The Thetford Cassette Toilet is a high quality

product. The toilet forms an integral part of

your motorhome bathroom, thanks to its

functional design which combines modern

styling and ease of use. The C-260 Cassette

Toilet is manufactured from high quality

synthetic materials which makes it a durable,

user and maintenance friendly toilet.

The toilet is made up of two parts: a

permanently fixed part and a Waste Holding

Tank that is accessible from the outside. The

removable Waste Holding Tank is located

under the toilet bowl and can be removed via

a door on the outside of the motorhome. The

Thetford Cassette Toilet is the solution to the

sanitary problem in your motorhome!

The operating instructions cover Thetford

Cassette Toilet models C-260S, C-260CS

(models connected to the vehicles central

water tank) and C-260CWE (model with its

own flush-water tank). There are differences

in the use of these models. Please ensure

that you follow the instructions that apply to

your toilet model.

Preparing for use (standard)

1. Open the access door on the outside of

your motorhome.

2. Remove the Waste Holding Tank by

pulling the safety catch (which holds the

tank in place) upwards.

3. Pull the Waste Holding Tank outward to

the stop. Tip it slightly and take the tank

fully out.

4. Place the tank upright and turn the

rotating emptying spout upwards. The

emptying spout ensures that the tank can

be easily and hygienically emptied.

5. Remove the cap, with the measuring cup

inside, from the emptying spout and pour

the correct dosage of Thetford toilet fluid

(see product label) into the holding tank.

This avoids unpleasant smells and keeps

the inside of the tank clean. Next add

approximately 2 litres of water - enough

to ensure that the bottom of the Waste

Holding Tank is covered. Far more

information on Thetford toilet fluids, see

last page of this manual. Screw the cap

back onto the emptying spout and turn

back to its original position.

Note: The Emptying Spout Measuring Cap is

supplied in the same packaging as this

manual.

WARNING: Never add toilet fluid directly

via the blade or the toilet bowl as this

could damage the lip seal of the Waste

Holding Tank. Always pour the fluids via

the emptying spout.

6. Slide the Waste Holding Tank back into

its original position via the access door.

Make sure that it is secured with the

safety catch. Close the access door and

lock it. Your Thetford toilet is now ready

to use.

WARNING: Never use force if you cannot

get the tank back into place easily. This

may cause serious damage. If blockage

occurs, always check if the blade handle

is in the correct (closed) position.

7. For toilets with own Flush-Water Tank:

Open the water filling door and fill the

flush-water tank with the correct dosage

of Aqua Rinse. This Thetford toilet fluid

keeps the flush water fresh and improves

the flushing. Next, fill up the flush-water

tank with clean water (approximately 8

litres) using a ferry can or hose. Your

toilet is now ready to use.

Preparing for use with Optional

Features

8. Automatic Ventilator: Open the access

door on the outside of your motorhome

and remove the Waste Holding Tank (as

described above).

9. Remove the filter housing cover and if no

filter is present, place a new filter into the

filter housing. Peel off the sticker lids on

the filter. Place back the cover of the filter

housing.

Using the toilet (standard)

10. Turn the bowl to the desired position with

the lid closed and using both hands.

11. To activate the control panel, press the

flush-button once. The control panel

display will stay activated for

9-48

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Standard Optional features

Control panel (with optional features) PARTS a) Removable Seat and Lid b) Swivelling Toilet Bowl c) Blade Handle d) Flush Button e) Waste Holding Tank Level

Indicator f) Water Filling Door (only if toilet

has own flush-water tank) g) Rotating Emptying Spout h) Automatic Pressure Release

Vent i) Sliding Cover j) Removable Mechanism k) Vent Plunger l) Pull-out Handle m) Wheels n) Blade Openener o) Access Door to Waste Holding

Tank

Optional Features p) Electric Blade q) Automatic Ventilator r) Waste Pump-Out System s) Waste Holding Tank Multi-Level

Indicator t) Flush-Water Tank Level

Indicator (only if toilet has its own flush-water tank)

Note: Optional features can be

bought from Thetford dealerships.

9-49

HOW TO USE YOUR MOTORHOMES EQUIPMENT

approximately 5 minutes. Run some

water into the bowl by pressing the flush

button again briefly.

12. The toilet may be used with the blade

open or closed. To open the blade, slide

the blade handle under the toilet bowl

sideways. After use, open the blade (if

still closed) and flush the toilet by

pressing the flush button for several

seconds (if necessary re-activate the

control panel). Close the blade after use.

WARNING: If your toilet has its own

flush-water tank, please make sure that

you do not travel with a flush-water tank

that is too full. Do not travel with water in

the toilet bowl. Failure to adhere to this

notice may result in water damage to your

motorhome.

Using the toilet with Optional

Features

13. Electric Blade: Push the electric blade

button on the control display to

electrically open or close the blade. In the

case of failure, you can manually open or

close the blade by sliding the small

handle under the toilet bowl sideways.

14. Automatic Ventilator: The ventilator

automatically starts when the control

panel is activated (by pressing the flush

button) and will automatically shut off

after approximately 5 minutes. The

Automatic Ventilator Indicator will flash

until automatic shut-off occurs. If you

want to stop the ventilator, press the

Automatic Ventilator button. If you want

to re-start the ventilator, press the button

again (the LED will start flashing again).

15. Flush Water Tank Level Indicator (only for

toilets with own flush-water tank): When

the Flush Water Tank Level Indicator

lights up, refill the flush-water tank, as

only about 1.5 litres of water is left in the

tank, which is sufficient for approximately

2 flushes.

Emptying

The Waste Holding Tank has a capacity of 18

litres and requires emptying when the red

light (LED) on the toilet control display lights

up, when the Waste Holding Tank only has

capacity for approximately 2 more litres,

which is no more than two to three further

uses.

Make sure that the blade is closed. Open the

access door located outside the vehicle, pull

the safety catch upwards and remove the

Waste Holding Tank.

16. Place the Waste Holding Tank in an

upright position (Pull-Out Handle at the

top, Wheels at the bottom). Slide the

handle sideways - to the front of the tank

- until it snaps out of its locked position.

17. Pull the handle up and wheel the Waste

Holding Tank to an authorised waste

disposal point.

18. Push the handle back into its locked

position. Turn the emptying spout

upwards and remove the cap from the

spout. Hold the Waste Holding Tank in

such a way that during emptying you can

operate the vent plunger with your

thumb. To empty the tank without

splashing, depress the vent plunger while

emptying the tank. After emptying, rinse

the tank and blade thoroughly with water.

WARNING: Do not seriously shake the

tank or use high pressure water cleaners.

This may cause damage to the tanks

interior.

Note: The vent plunger should only be

depressed once the emptying spout is

pointing downwards. Prepare the toilet for re-

use if required. Slide the Waste Holding Tank

into the toilet and close the access door.

Emptying with Optional Features

19. Waste Holding Tank Multi-Level Indicator:

The lower lamp indicates that the Waste

Holding Tank is almost empty; the middle

lamp indicates that it is more than half

full; when the upper lamp lights up, the

tank needs emptying as it can only take 2

- 3 further uses.

Note: The Waste Holding Tank Level

Indicator will flash when the holding tank is

not present. In this case the toilet will not

flush.

9-50

HOW TO USE YOUR MOTORHOMES EQUIPMENT

20. Waste Pump-Out System: When

activating the control panel this feature

automatically lights up. When the Waste

Holding Tank Level Indicator illuminates,

press the Waste Pump-Out button to

pump out the waste from the holding tank

into the vehicles waste tank. The button

will flash while the waste is being

pumped and will stop automatically (after

approximately 5 minutes) when all waste

has been transferred. If the vehicles

waste tank is full, the Waste Pump-Out

light will flash rapidly and no pump-out

will be possible until the central tank is

emptied. (Check the level of the vehicles

waste tank on the vehicles central

console). After the Waste Holding Tank

has been emptied, there will be

approximately 1.5 litres of waste left in

the tank. This is normal. Add 2 litres of

water and a correct dosage of Thetford

toilet fluids to the Waste Holding Tank.

CAUTION: It is vital that the correct amount

of toilet fluid is added to ensure the proper

breakdown of the waste in the holding tank.

Only use the system when the tank is full.

Using the system too often on an empty tank

can cause damage to the pump, which could

cause the system to fail.

Cleaning and Maintenance

The toilet should be cleaned and maintained

regularly, depending on the amount of use.

To clean Thetford toilets, we advise using

water and Thetford Bathroom Cleaner.

Note: Never use bleach, vinegar or other

powerful household cleaners that contain

these substances. These may cause

permanent damage to the seals and other

toilet components.

Toilet Bowl

- Squirt Thetford Bathroom Cleaner into

the toilet bowl.

- Flush the toilet bowl with water and wipe

down the rest of the toilet with a damp

cloth.

- Clean seat and lid The seat and lid can

easily be removed: Lift the seat and lid

assembly and pull the round pins (inside

the assembly) outwards from the pin

holes. After cleaning, replace the seat

and lid by positioning the round pins in

front of the pin holes and push the lid and

seat downwards.

- To keep your flush water fresh and to

prevent deposits from forming in your

toilet bowl, add a correct dosage of Aqua

Rinse in your flush water tank, if present,

on your toilet.

Tip! For a really shining toilet, dry with a

soft dry cloth after cleaning.

Waste Holding Tank

To keep your Waste Holding Tank fresh and

clean, Thetford has developed a number of

different toilet fluids. Thetford toilet fluids

suppress smells, reduce formation of gas,

promote breakdown of toilet waste and

increase the life span of a mobile toilet. We

advise a thorough cleaning of the Waste

Holding Tank once each season. Next to

using Thetfords Cassette Tank Cleaner, the

powerful cleaning agent for the periodical

cleaning of the Waste Holding Tank of your

toilet, we suggest the following: -

- Remove the removable mechanism from

the Waste Holding Tank by turning it

anti-clockwise and rinse it under a tap.

- Remove the cover plate from the

Automatic Pressure Release Vent by

prising it up using a small screwdriver.

Use one hand to push the Automatic

Pressure Release Vent open while

holding the float of the Automatic

Pressure Release Vent on the inside of

the tank with the other hand. Push the

float upwards, turn it 180 degrees and

remove it from below. Remove the rubber

seal underneath the float. Rinse the float

and rubber seal under a tap. Replace the

rubber seal and float for the Automatic

Pressure Release Vent using the same

method in reverse.

The rubber seals in the toilet (the lip seal, the

mechanism seal, the automatic pressure

release vent seal and the cap seal) should be

regularly cleaned with water and treated with

Thetford High Grade Seal Lubricant. This will

ensure that the seals remain flexible and in

good condition. If the toilet is not to be used

9-51

HOW TO USE YOUR MOTORHOMES EQUIPMENT

for any length of time, it is important to treat

the seals with Thetford High Grade Seal

Lubricant after cleaning.

Note: Never use Vaseline or any vegetable

oil except olive oil. These may cause leakage

or malfunction. The lip seal is a part of the

toilet that is subject to wear. Depending upon

the extent and manner of use, the seals will

become less effective and will need replacing

periodically.

Cleaning and Maintenance for

Optional Features

- Automatic Ventilation: The filter of the

Automatic Ventilation needs to be

renewed periodically. After approximately

4 full weeks of use, the filter loses its

absorption power.

- Pump-Out Waste System: To ensure

optimal functionality of the Pump-Out

Waste System, periodical maintenance of

the tube and pump is recommended.

After emptying the Waste Holding Tank

completely, fill it with clean water and

empty it again. This will clean the pump

and the hose. Do this once every 3

weeks when on holiday. This should

ensure proper operation of the system.

Winter operation

You can use your Thetford Cassette Toilet as

normal in cold weather as long as the toilet is

situated in a heated location. If there is a risk

of freezing we advise that the toilet is drained

by following the instructions under Storage.

For environmental reasons the use of

antifreeze, such as that used in car radiators,

is not recommended.

Storage

It is important that you follow the instructions

below if you do not expect to use your

Thetford toilet for a long (winter) period.

- Activate the Control Panel by pressing

the flush button. Open the blade and

press the flush button until water stops

flowing into the bowl. Close the blade.

Open the access door on the outside of

your motorhome and empty the Waste

Holding Tank at an authorised waste

dump. Follow the instructions for cleaning

and maintenance. To allow the Waste

Holding Tank to dry, do not place the cap

back on the emptying spout of the tank.

21. If the toilet has its own flush-water tank,

place a sufficiently large bowl under the

drain tube to catch the remaining water

from the flush-water tank and remove the

drain plug. When no more water exits,

put the drain plug on the drain tube, put it

back in its original position and close the

access door. If the toilet is connected to

the vehicles water tank, please follow

your vehicles instructions for draining the

central water system. If your toilet is

optionally featured with a Waste

Pump-Out System, take out the Waste

Holding Tank and completely clean it

(see Cleaning and Maintenance). After

cleaning, fill it with water, put it back and

empty it via the waste pump-out system.

Repeat this twice.

Toilet unit malfunctions

Contact your dealer or a Thetford Service

Centre.

We advise draining the fresh water tank prior

to travelling. Antifreeze should not be

required if the motorhome is heated. If you

do wish to use antifreeze, brands containing

the following properties may be used in the

fresh water tank:

Ethylene glycol

Mono-Ethylene glycol

Propane-diol

Glycerol

Ethane-diol

Glycol

Never use alcohol based antifreeze, i.e.

Methanol, Ethanol, and Iso-propanol.

9-52

HOW TO USE YOUR MOTORHOMES EQUIPMENT

9-53

HOW TO USE YOUR MOTORHOMES EQUIPMENT

TELECO TV AERIAL

Instructions for the reception of horizontal or vertical polarity signals

In some areas certain TV signals are transmitted with horizontal polarity while others are

transmitted with vertical polarity.

This antenna can be positioned both horizontally and vertically by simply turning the knob at the

bottom of the mast.

By turning the knob to the

left, the antenna shifts to the

Horizontal position, by

turning it to the right, the

antenna shifts to the Vertical

position.

9-54

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Connection to the amplifier

Connect the lead exiting from the pole to the ANT input of the amplifier. Connect with the

relevant lead, the TV connector of the amplifier with the television. Connect the amplifier to 12

Vdc source, making sure you do not invert the + and - terminals.

Operating Instructions

1) Rotate slowly the dB dial of the amplifier clockwise to the maximum +

2) Tune the television to a channel available in the area where you are located.

3) Rotate and lift the antenna via the suitable pole until you get the best image on the TV.

Useful Tips

Not all the television signals you can receive in the zone where you are located will necessarily

originate from the same direction. So if the quality of a programme image is poor try rotating the

antenna as the signal may be coming from a direction different from the others.

Gain Adjustment

With the dB dial turned all the way clockwise, amplifier sensitivity will be at maximum and it is

therefore able to receive the weakest signals. If, instead, the signals are too strong the images

on the TV screen can have some stop or macroblocks. In this case rotate the dB dial anti-

clockwise slowly until the image is perfect.

If the amplifier is connected to the

battery this switch allows to cut-off

the power.

9-55

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO USE YOUR TV AERIAL

Digital TV set-up guide

Connect aerial and power

Fix the TV to a

bracket or place on

a stable, flat surface,

then connect the

aerial cable and

power lead to the TV

and sockets.

Check the power is on

The aerial needs power to work correctly;

check that the power is switched on (Switch

on either the mains and/or battery power to

the vehicle) both power sources switch on

the aerial (12 Volts).

Tune in TV and choose transmitter

Switch on the TV and tune in the channels. If

the vehicle is moved or a different socket is

used you might need to re-tune TV. If the first

transmitter picked up has poor quality

pictures, then re-tune and pick another

transmitter.

With Digital TVs there will be a re-tune

button on the remote control use this feature

and then choose manual re-tune.

Most digital TVs will also allow you to choose

the transmitter which is normally available via

the Menu function.

This will vary by TV manufacturer so if you

have any problems undertaking this task

please refer to your TV manual.

TROUBLESHOOTING GUIDE

Check aerial/radio fuse

If there is no power, check the 5 amp fuse

located within the PDU marked radio is in

working order.

Check TV monitor

Check the TV is working correctly by

ensuring that the channels tune in correctly in

your home. If the TV does not pick up the

expected number of channels we would

recommend you get the TV checked out.

See step 6 shows how to tune your TV

Number of channels picked up from

your house connections

DTV : 0 Programme(s)

Radio: 0 Programme(s)

Data : 0 Programme(s)

DTV : 72 Programme(s)

Radio: 24 Programme(s)

Data : 21 Programme(s)

Check the coax lead is of good

quality

Check that the TV aerial lead is of good

quality (Normally cheap leads from the

supermarket give reception problems, they

are normally mass produced and made to a

wider tolerance).

Ensure the coax lead from the aerial socket

to the TV is suitable for digital reception

reception (if in doubt, ask for advice).

Check location for signal strength

Check that the digital tv signal strength where

the vehicle is situated is Very Good to Good.

Go to: www.digitaluk.co.uk

Enter the postcode and check signal

strength.

X

9-56

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Check aerial fuse

Connect aerial and power

Check the power is on

Tune in TV and choose transmitter

Check TV monitor

Check the coax lead is of good quality

Check location for signal strength

Check for obstructions

Understand digital signals

Note: Sometimes transmitters are being repaired or upgraded

Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works

Check if signal is OK that day / week.

Check there are no obstructions

Is the vehicle outside in an open space?

Check that the vehicle has no obstructions:

House lean to/canopy

Trees (also blowing in the wind)

House or other buildings

Hills

Large vehicles

In a valley etc.

Understand digital signals

Digital signals have what the industry calls

the Cliff effect.

The Cliff effect is either you have a picture or

not within a very small difference of signal

strength. This happens with both weak and

strong signals.

TROUBLESHOOTING GUIDE - CHECKLIST

ACTION OR X

If after following this guide you still have

problems, contact your local Retailer or

Approved Workshop.

9-57

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO MAKE UP YOUR BEDS

The front double bed is made up by lifting the two side beds up and pulling them together to

meet in the centre.

Autoquest Day and Night

9-58

HOW TO USE YOUR MOTORHOMES EQUIPMENT

HOW TO MAKE UP YOUR BEDS

Autoquest Day and Night 196

9-59

HOW TO USE YOUR MOTORHOMES EQUIPMENT

Whale Easi-Slide Socket

How to open the socket lid

Safety Information

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities, or

lack of experience and knowledge, unless

they have been given supervision or

instruction concerning use of the appliance by

a person responsible for their safety.

Children must be supervised to ensure

that they do not play with the appliance.

Any alteration to the appliance, misuse or

use of non-original Whale parts may

invalidate the warranty. Non observation

of the installation and operating

instructions will lead to cancellation of the

warranty and exclusion of liability claims.

It also becomes illegal to use the

appliance if incorrectly installed, and in

some countries may make it illegal to use

the vehicle.

FIG 1

FIG 2

Additional Safety Information for Main In,

Mains Out and Multimedia 3 in 1 Sockets

(Where Applicable)

All work must be carried out by a competent

person as defined by BS7671 Part 2/IEC

60364.

Safety

If the mains in or out supply cord is

damaged, it must be replaced by a

special cord or assembly available from

the manufacturer or its service agent.

For use in recreational vehicles only.

Additional Safety Information for Onboard

Tank Fill, On Board Tank Fill +12v and

Water In / Out Sockets ( Where Applicable)

For use in recreational vehicles with a

typical water system pressurised up to 3

bar.

When using the Water In Socket, Whale

recommends that you keep the o-rings

lubricated for easy and secure

connection/removal of the plug to socket.

Use a water-based lubricant such as

silicone grease. Please note: Do not

use vaseline or vegetable oil to

lubricate o-rings.

Additional Safety Information for External

BBQ Outlet Socket ( Where Applicable)

Whale BBQ sockets including the gas hose

connector must be installed and serviced by

a Qualified Gas Engineer in accordance with

these installation instructions and BS EN

1949-2011.

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HOW TO USE YOUR MOTORHOMES EQUIPMENT

WARNING: Care must be taken when

using the external BBQ outlet socket.

NEVER barbeque next to an awning or

tent.

WARNING: Only for use as an outlet point

for gas, never connect a gas bottle

directly to the outlet.

In the unlikely event of leaks in the gas

system, or if there is a smell of gas:

- Extinguish all naked flames

- Switch off all appliances and do not

operate any electrical switches

- Turn off all gas appliances

- Open windows and doors for ventilation

- Do not smoke

- Shut off gas connection

- Immediately ensure that the system is

thoroughly checked by a Qualified Gas

Engineer.

Regularly inspect gas tap to ensure

inside nozzle is free from debris, and gas

connection to the rear has not been

damaged.

Supply to external appliance should not

be less than 0.03 bar and not greater

than 0.05 bar.

10-1

SECURITY

SECURITY

Theft deterrent, prevention and security of

your motorhome is taken very seriously at

Elddis. That is why we have provided a

combination of standard features and

optional extras designed to deter and prevent

thieves from stealing your property. And in

the unlikely event that they should succeed,

aid the identification, speedy recovery of your

property and assist in the prosecution of the

thief.

Tracker (Option)

Your motorhome can be fitted with an

optional TRACKER.

Your dealer may have registered the

motorhome with TRACKER and confirmation

sent to you via email.

If it has not been registered you can easily do

it yourself.

Open the TRACKER registration portal

www.tracker.co.uk/elddis

TRACKER VLU and Motorhome VIN

Numbers are matched and confirmed with

the vehicle model

Enter Dealership name from dropdown menu

Enter customer details including email

address

Confirmation sent to customer email

One year subscription will begin

TRACKER will contact customer towards the

end of the one year subscription period with

the options available.

or call TRACKER directly on 0870 606 1269

Motorhome Theft

The theft of a motorhome can occur in the

most unlikely circumstances; from a

motorway service area, even from an owners

driveway. Secure all windows and doors

when your motorhome is unoccupied, even if

only for a short length of time.

VIN CHIP

VIN CHIP is the theft deterrent and

identification system for touring caravans and

motorhomes. VIN CHIP has been launched

to deter criminals looking to steal touring

caravans and motorhomes and help aid the

identification and recovery. VIN CHIP is

unique as it uses both visible and invisible

markings containing a specific 17 digit VIN.

10-2

SECURITY

11-1

CARE OF YOUR MOTORHOME

CARE OF YOUR MOTORHOME

This section of the guide is devoted to the

care, cleaning and general preservation of

your motorhome in order to retain its

showroom condition.

All the adhesives used to seal exterior

components are mould resistant but not

mould proof. In order to ensure that these

adhesive beads are maintained in the best

possible condition and that their appearance

does not become unduly affected by mould

growth, it is recommended that they are

regularly washed and cleaned using a suitable

proprietary caravan or car cleaning wash

product.

Exterior Body Shell

The exterior painted body shell of your

motorhome, usually the side walls, is acrylic

finished aluminium or GRP, which is extremely

durable and easy to clean. It is recommended

you first wash off any caked dirt and mud with

cold water then use Autoglym products.

CAUTION: Under no circumstances should

an abrasive or harsh cleaner be used. Do not

use a pressure washer.

Glass Fibre Reinforced Plastic (GRP)

GRP components need to be washed, waxed

and taken care of like a car. Chemicals and

dirt can collect during storage, and the gel

coat can be stained or marked when

chemicals combine with rain or dew. Most

stains or marks can be removed with Blue

Diamond black streak remover, but more

stubborn marks may require a (fine grit)

rubbing compound such as Farcela G3. To

help keep your GRP components looking

almost like new, it is wise to wash the parts

monthly (or more frequently) using Autoglym

products, but avoid using strong alkaline (e.g.

trisodium phosphate) or acidic cleaners or

abrasives. Waxing the components once or

twice a year with a good grade paste wax will

help to maintain the colour and finish.

Acrylic Windows

Your motorhome is fitted with shatter resistant

acrylic windows. To preserve their clarity and

unblemished transparency it is essential that

the following cleaning instructions are strictly

adhered to: Road grit, dust, sand, flies, bird

droppings etc., should be washed off using

plenty of cold water do not use a sponge to

clean off heavy dirt deposits. Any remaining

dirt should be washed off using a soft cloth

and warm water. Under NO circumstances

should any abrasive cleaning agents,

household detergents or proprietary cleaning

fluids be used. Wash the window again using

only cold water and dry off with chamois

leather.

Please note: Should scratches appear on

the acrylic windows these can often be

removed with an acrylic polish. E.g. ICI

Perspex polish. Gentle polishing with a liquid

metal polish, i.e. Brasso may also have the

desired effect - consult your retailer BEFORE

attempting to remove any but the slightest

scratch.

Window Blinds & Flyscreens

To clean the blinds and flyscreens, moisten a

soft cloth or sponge with a small amount of

water and mild soap suds and gently wipe

dirt off. Allow to dry before retracting, failure

to do this could result in mildew forming.

ABS - Wheel Spats & Panels

To preserve the appearance of all ABS

panels and fittings road grit, dust, sand, flies,

bird droppings etc., should be washed off

using plenty of cold water. Any remaining dirt

should be washed off using a soft cloth and

warm water. Under NO circumstances should

any abrasive cleaning agents, household

detergents or proprietary cleaning fluids be

used. Wash the ABS material again using

only cold water and dry off.

Interior Walls

Your motorhome interior walls will only

require a wipe over with a damp cloth and

soap and water to keep them in a showroom

condition.

Furniture

Treat your motorhome furniture as you would

the furniture in your home. Polish wood

surfaces sparingly with a good quality wax or

spray polish. Use a damp cloth to clean

Melanate laminated surfaces.

11-2

CARE OF YOUR MOTORHOME

Carpets, Upholstery And Curtains

Vacuum clean carpets and upholstery to

ensure a long life, marks on cushions can be

removed using a mild upholstery shampoo

with the minimum of water. Curtains should

be dry cleaned only.

Washroom And Handbasin Fittings

These should be cleaned using a non

abrasive household cleaner. Always put the

cold water into the hand basin before adding

the hot in order to preserve the finish of the

thermoplastic formed basin.

Cleaning instructions for all chrome plated

products (taps, wastes, bathroom

accessories, etc.)

Alcohol, solvents and solid detergents,

liquids containing acid or aggressive

solutions, anti-calcareous products, abrasive

sponges or steel wool should absolutely be

avoided since they could corrode in an

irreparable way the outer surface of the

products.

Please note: Under no circumstances

should alcohol, spirit or solvent-based liquids

be used on GRP or ABS plastic panels as

these substances may react with the material

and cause visible damage.

Shower Trays

Only clean your shower tray using soap and

water. Do not use chemical based cleaning

agents as this may attack the material of the

tray.

Water Systems

The water systems and in particular storage

tanks, in motorhomes are susceptible to

contamination by bacteria if care is not taken

with their use and cleaning. The symptoms

caused by bacterial contamination are not

purely limited to gastro-intestinal diseases,

but may also manifest themselves as ear,

nose, throat, and eye or skin infections. It is

therefore important that you carry out the

following procedure prior to using the

motorhome each time, even if you boil or

filter all water you use for drinking.

Please note: If your motorhome is not going

to be used for an extended period of time

please refer to section 12-1 Storage.

Water Containers

(i) All water remaining in any water

container should be disposed of so

that the container is empty.

(ii) The outside of external water

containers should be thoroughly

cleansed and washed down to remove

any dirt, dust or other contaminant.

Water at a suitably hot temperature

containing an appropriate detergent is

recommended for this purpose. Water

should then be put into the container,

swirled round and then emptied out.

(iii) All containers should then be totally

filled with water containing an

appropriate disinfectant / sterilising

solution and allowed to stand for the

appropriate contact time.

(iv) The solution should be emptied from

the container.

(v) External containers should be inverted

whilst stored overnight (if possible).

(vi) Containers must be filled with mains

water only and mains water only

should be used for the above cleaning

procedure.

(vii) On no account should garden hoses

be used to fill water tanks.

Internal Water Systems

(i) Drain down the system. (Open all taps

to allow air in, enabling the system to

drain quickly).

(ii) Thoroughly clean the outside of all

taps/connectors with a cloth soaked in

the disinfectant / sterilising solution.

(iii) Flush the system through with clean

drinking water until no traces of

disinfectant / sterilising solution can be

detected at any tap.

(iv) Suitable sterilising chemicals are

available from your Elddis Retailer. It is

not, however, recommended to use

bleach or sodium metabisulphide.

11-3

CARE OF YOUR MOTORHOME

Thetford Toilet

WARNINGS

Cold Weather Use - To prevent freezing

during cold weather use, add antifreeze to

the toilet system fresh water tank. Use a

non-toxic (propylene glycol) type of

antifreeze. Refer to chart on container to

obtain level of protection.

Warmer Weather Use - In warmer weather

or longer intervals between emptying the

waste tank you may require additional

toilet fluid. Use only Thetford toilet fluid to

achieve the best results.

CAUTIONS

Never add toilet fluid directly into toilet

bowl.

Do not use strong household detergents

or cleaners that contain chlorine,

solvents or acid contents.

High Altitude and Hot Weather Use - with

large temperature differences and

changing heights during driving,

pressure can start to build up in the

waste holding tank, causing contents to

splash upward upon opening the valve

blade if opened too fast.

Changing a Wheel

Refer to base vehicle handbook.

11-4

CARE OF YOUR MOTORHOME

Over the winter months bacteria can grow in

your water system. Particles of minerals and

dirt gather in joins and any undrained areas.

After following this guide, change your water

filter. If you have a Whale AquaSmart system,

change your Whale WF3000 Water Filter. If

you have an in line filter in your plumbing

system, Whale recommend you use WF1230

Aquasource Water Filter.

To check the system hasnt suffered any frost

damage over the winter and floods your van,

take the following precautions:

Close all drain valves in your vans water

system.

Re-attach your shower head.

Ensure all taps and showers are positioned

over sinks and drains.

Check condition of leisure battery, if it is

below 12V please connect to mains

electricity supply.

Rinse out fresh and waste water tanks with

water, add a non-caustic cleaning and

purifying agent.

Completely fill your fresh water tank with

tap water.

Leave the hot tap that is furthest away from

the water heater fully open, close all

remaining taps and showers.

Turn on isolation switch for water pump,

normally found on the control panel or in a

menu within the control panels software.

You should hear the pump running or the

pressure coming from the open hot tap.

Water will pop and splash as it comes from

the hot tap, it will take some time for a flow

of water to arrive as the water heater

needs to fill up first.

Once an even flow is achieved, work back

towards the water heater, opening the next

further away hot tap until all have been

opened and there is a smooth water flow.

The next stage is to close all hot water taps

and open the cold water taps in the same

order as the hot taps, beginning at the

furthest away cold tap.

When an even flow is achieved through all

the taps in your van close all the taps. The

pump should turn off (after a few seconds if

it is a pressurised system).

PRE-SEASON WATER SYSTEM PREPARATION

Remain in your van after the pump has

stopped and inspect all the taps and

shower heads for leaks. You may need to

dry them down first to spot any leaks). If

there is access to the underside of the taps

check for water leaks.

If you find a water leak, check the following:

If there is a water leak coming from the

connections on the underside of the tap,

try to push them home.

If the leak originates from a crack or an

unknown source check the rest of the taps

and showers before turning off the water

pump.

Then drain the water system as the water

pressure will continue to escape through

the leak and will cause water damage to

your van. Contact your local dealer to

rectify the leak(s).

(Note: While checking the taps and showers

you may hear the pump turn on and off a few

times. If you hear this, turn on and off all the

taps for 10 seconds individually to remove

any trapped air from the system.)

If the pump continues to run intermittently

for short bursts this can indicate a leak as

pressure is being lost. Follow all the water

pipes and check if there is any water

leaking from joints or if a pipe is burst.

Should you find a leak at a joint, tighten the

joint or push the pipe fully into the Quicklift

fitting to dry up the water and wait to see if

the problem persists.

If you find a burst pipe or damaged tap/

shower we recommend that you contact

your nearest Motorhome dealer.

After the cleaning agent has remained in

the system for the required time, purge the

system by running 2 or 3 full tanks of water

through the system using all taps and

showers in the mixed position.

Check the strainer on the pump.

Finally your system is ready for use.

If you have successfully carried out this

guide, please check your water heater is

functioning correctly, to do this please follow

the manufacturers instructions.

Enjoy the new season.

11-5

CARE OF YOUR MOTORHOME

GETTING READY FOR THE WINTER

Before following this guide, ideally carry out this procedure prior to moving the motorhome to its

winter storage location. (The movement of the vehicle will encourage residual water to drain from

the system).

Ensuring that all water is removed from the motorhomes pipework, taps and appliances will

reduce the risk of frost damage occurring. Frost damage can occur when water left in the system

freezes and expands, causing pipework and appliances to split, crack or burst.

Ideally position motorhome so the drain

valves are at the lowest point i.e. tilt the

motorhome or park on a slope.

Turn the pump off.

User Tip: If mains electric hook up is

available and a Whale Space Heater is fitted

select 500w electric ( ) and set temperature

to frost protection.

Open all taps/mixers in the mid position,

including the external shower (if fitted).

User Tip: Fully drain/empty holding tank and

flush tank of toilet in accordance with the

manufacturers instructions.

Remove shower head and hose (including

the external shower, if fitted) and shake

water out.

Open water heater drain valve and leave

open.

User Tip: Ensure the gas is turned off at the

bottle.

Open external tank valve or onboard tank

valve (if present) and leave open.

Waste tanks - remove all sink plugs and

open drain tap.

User Tip: Do not close the fridge door tightly,

leave ajar to prevent mildew forming.

Open any other drain points (if present).

User Tip: To maintain the battery periodically

charge throughout the winter.

External water components - Drain all

external water components.

Internal pump - turn on and allow to run to

expel additional water for 2 minutes.

If internal pump is accessible disconnect

outlet pipe and turn on pump to purge

water into an aequate basin. Only

reconnect pump when water system is to

be used.

Please note : Where wet heating systems are fitted, please refer to the manufacturers

instructions for winterising. These winterising tips are intended as a general guide only. For

servicing and product advice for your specific vehicle, please contact:

Whale Customer Support:

Tel: +44 (0)28 9127 0531

Fax: +44 (0)28 9146 6421

Email: info@whalepumps.com

www.whalepumps.com

11-6

CARE OF YOUR MOTORHOME

12-1

STORAGE

STORAGE

LONG TERM & WINTER STORAGE

If your motorhome is to be stored for any

length of time, especially over the winter

period, the following operations are

recommended:

(i) Ensure all windows, roof lights,

habitation and exterior locker doors are

closed firmly and locked.

(ii) Remove all soft furnishings which could

be affected by damp conditions

(iii) Clean the motorhome inside and out.

(iv) Drain the water system.

(v) For winter storage and to prevent frost

damage all taps must be left in the open

position. For those motorhomes with

lever taps please ensure the taps are left

in the central position.

(vi) All blinds and flyscreens should be left in

the retracted position. Check all fixed

ventilation apertures are not obstructed.

(vii) Ensure that the refrigerator/freezer

compartment doors are left open during

storage.

(viii) Check that the site you have chosen to

store the motorhome is open, fairly high

and dry and if possible not exposed to

gales etc.

Motorhome Covers

Covers may be used to protect your new

Elddis motorhome provided that the cover

used is of a breathable type.

Lower the TV antenna and ensure the cover

is well tied down to avoid the cover being

punctured.

Your motorhome must be ventilated every 4

to 6 weeks if it is to be stored with a cover in

place.

Battery Maintenance

Storage

Ensure that the leisure battery is fully

charged before placing the vehicle into

storage.

Check the battery state every month, if the

terminal voltage drops below 12.07V then re-

charging is necessary.

Charging should be carried out in a cool, dry

well ventilated area.

Do not place the battery onto cold surfaces

such as concrete as this will affect the

batterys ability to charge.

Should the motorhome be stored for a

prolonged period of time it is strongly

recommended that the motorhome is fully

serviced before the commencement of use.

Your retailer will ensure that your motorhome

is safe, secure and ready for your enjoyment.

Please note: It is recommended that you

place a bowl of salt within your motorhome to

absorb any moisture during the winter

months.

12-2

STORAGE

13-1

WARRANTY

MOTORHOME HABITATION

WARRANTY COVER

Introduction

At Elddis we are confident that our new

motorhomes are engineered using the latest

manufacturing techniques and advanced

materials technology ensuring that, when

buying one of our products, you are buying

the very best. We extend this philosophy to

our customers by offering long term peace

of mind and reassurance through our

extensive warranty cover.

Your warranty cover commences on the day

your new motorhome is purchased and

comprises of three key elements:

1. The base vehicle warranty cover is

provided by the original manufacturer

(details are included separately in the

user handbook).

2. Three year Elddis manufacturers

warranty

3. Ten year Elddis body integrity warranty

Scope

This applies to all new products and is a

guide intended to give a brief overview of

the warranty terms applicable to your

vehicle.

Conditions of use

Your new motorhome has been designed as

a leisure vehicle only. The warranty will not

be given if the vehicle is used under the

following circumstances.

Used for hire

Used as a permanent residence

Used for racing or time trials

Damage resulting from freezing,

accident or fire damage

Exclusions

No liability will be accepted for fair wear

and tear, including mould or

discolouration of adhesive. Damage

including rodent damage, wilful damage

or negligence from abnormal working

conditions will not be covered.

Condensation is not covered under the

warranty agreement.

Three year manufacturers warranty

Year 1 warranty - Covers all original

components, forming part of the original

product specification excluding normal wear

and tear.

Year 2 and 3 warranty Covers all original

components, forming part of the original

product specification, excluding the following

items:

Normal wear and tear

Microwaves

Batteries

Windows and glass

All soft furnishings including mattresses

(2-year warranty cover)

Entertainment equipment

LED lights

All panels and plastic products

Minor adjustments

Ironmongery and corrosion of metallic

components

Electrical connections

Floor coverings

We would recommend that customers have

their vehicle serviced on or before the due

date to ensure that all warrantable parts are

identified before the expiry of the component.

Ten year body integrity warranty

Elddis products are covered against water

ingress manufacturing defects for 10 years

from the original date of purchase of a new

product. (6 years for subsequent owners from

the 1st owners original date of purchase).

13-2

WARRANTY

Reporting a fault

In the unlikely event that you experience a

problem with your motorhome please contact

your retailer.

It is with the retailer that your contract of sale

exists and consequently they have the

responsibility to ensure any complaints and

warranty issues are addressed. Any Elddis

approved Retailer / Service Centre are able

to undertake any warrantable work at their

convenience or discretion, but are not obliged

to do so, if the vehicle was not purchased

from them.

All Elddis products are classed as portable

and therefore all work under warranty

requires the motorhome to be delivered and

collected from the approved chosen Elddis

agent.

The cost of transporting the motorhome

by any means to and from the place of

repair is the responsibility of the owner.

In order to comply with the terms of the

above cover the following conditions must be

met.

Conditions attached to the warranty

cover

You must retain the original sales invoice

for the motorhome.

All new motorhomes must be registered

with Elddis within 6 weeks of purchase.

Your retailer can forward this information

to us. Please keep us informed of any

name or address changes by using the

Notification of Change to Name and

Address form.

The motorhome must have an annual

service and damp check carried out by

an Elddis approved Retailer / Service

Centre or NCC Approved workshop or

NCC equivalent standard as set out in

this handbook. Original invoices, service

checklists and damp reports must be

retained as proof that the annual services

have been carried out in accordance with

our warranty terms.

Service intervals:

a) In years 1, 2, and 4 through to 9 the

service must be completed no more

than 60 days either side of the

anniversary of the date of purchase.

b) In Years 3 and 10 the service must

be completed no more than 60 days

on or before the anniversary of the

date of purchase and must not

exceed this date.

c) For second owners the service in

years 3 and 6 must be completed no

more than 60 days on or before the

anniversary of the original date of

purchase. This date must not be

exceeded.

d) No service interval should exceed 14

months.

e) Failure to service the vehicle

within the specified time limits will

invalidate your warranty.

We would recommend that you have your

service carried out by an Elddis Approved

Retailer/Service Centre, who are able to

assist you should warranty work be required.

Should you choose to have your service

carried out by a non Elddis Approved agent,

an additional charge may be payable by the

customer to cover the second inspection.

The motorhome must be made available

for repair within 6 weeks of the date of

inspection for the purpose of carrying out

the repair work.

Elddis reserves the right to inspect the

vehicle before work commences. Failure

to do this may invalidate your claim.

Warranty work may only be undertaken

by an Elddis Approved Retailer/Service

Centre.

Elddis will pay the costs of remedial work

to the repairer, only after approved work

has been carried out. The cost of

transporting, towing or moving the

motorhome by any means to or from the

place of repair is the responsibility of the

owner.

The Policy is not retrospective and is

applicable to 2012 model year

motorhomes onwards.

13-3

WARRANTY

No liability will be accepted for any

consequential loss, damage, costs,

expenses or other claims for

compensation arising which were not

reasonably foreseeable by both parties

when the motorhome was originally

purchased.

No alteration may be made to the original

construction.

In the event of a dispute an arbitrator

may be appointed, this is a discretionary

service offered by us as appropriate.

Should we deem it necessary to appoint

an independent arbitrator, you may be

required to pay a 250 deposit in

advance of the inspection. If the arbitrator

finds in favour of the customer then the

deposit will be returned, otherwise the

customer will lose their deposit.

Elddis reserve the right to inspect the

motorhome at any time.

Mains electrics

It is recommended that you have your mains

electrics system inspected by a NICEIC

approved contractor every 3 years.

Transfer of ownership

If you purchase this vehicle as a used vehicle

it may be possible to transfer the unexpired

term of the warranty cover (up to a maximum

of six years commencing at the original date

of purchase from the first owner) and is as

follows:

1. Three year manufacturers warranty

2. A maximum of six years body integrity

warranty

The warranty is subject to the usual terms

and conditions set out in the handbook and

is only transferable on payment of a 50

administration fee. Full documentary

evidence that the motorhome has been

serviced annually should be provided at the

time of transfer, in accordance with the terms

and conditions of the warranty stated in the

handbook. Transfer of ownership must be

completed within three months of change of

legal ownership. Please complete the

Notification of Change of Ownership form in

your handbook. Failure to do this will negate

the remaining warranty.

This warranty does not affect the purchasers

statutory rights. The warranty shall be

governed and construed in accordance with

the laws of England and the parties

irrevocably submit to the exclusive

jurisdiction of the courts of England.

For second owners the service in years 3 and

6 must be completed on or up to 60 days

before the anniversary of the first owners

date of purchase and must not exceed this

date.

NON WARRANTY REPAIRS

Should you require any replacement parts for

your motorhome it is necessary that you

contact the Retailer from whom you

purchased the motorhome or any Elddis

approved Service Centre and give the

following information, which will help in

identifying the required component:

(i) Model and make of motorhome

(ii) VIN number

(iii) Description of required part

(iv) Photograph, size or diagram of required

part

Please note: All parts must be ordered and

supplied through an approved Retailer or

Service Centre.

REMEDIAL WORK

Elddis, together with its suppliers is

continually undertaking extensive research

into testing, remedial work procedures and

materials such as structural bonding

adhesives, gaskets and tapes. Therefore, if

for any reason your new motorhome is

damaged or requires remedial work then we

would recommend an approved Elddis

Retailer or Service Centre should undertake

such work.

All such work must be undertaken using only

approved Elddis genuine parts,

recommended structural bonding adhesive

and following Elddis procedures. Elddis will

also undertake to supply certain specialist

repairers with the necessary spare parts. In

this case, your selected repairer must contact

the PARTS DEPARTMENT with all enquiries.

Base vehicle warranty - Please refer to

base vehicle handbook and/or website.

13-4

WARRANTY

14-1

MOTORHOME CONSTRUCTION

MOTORHOME CONSTRUCTION -

MAIN COMPONENTS

The following is a brief description of the

main components used in your motorhome.

More comprehensive descriptions can be

found in the equipment manufacturers

literature held in the Owners Information

Pack.

SOLID CONSTRUCTION BODY SHELL

Elddis Motorhome Bodies are constructed

from the highest quality materials. The fully

insulated floor is a constructed timber frame

with plywood internal floor and a GRP

underskin for added water resistance and

insulation laminated together for strength.

The walls comprise an insulated foam

sandwich having pre-coated aluminium

exterior surface or GRP and vinyl coated

plywood internal finish. Wooded framing is

positioned within the sandwich to add

strength. The latest technology is used to

produce the extremely well insulated and

robust, yet lightweight sections.

WINDOWS

Windows are all of a double glazed acrylic

construction and the door frames are

extruded aluminium.

INSULATION

Elddis motorhomes are built to comply with

grade 3 thermal insulation in accordance with

the European Standard BSEN 1645 part 1.

This states that an average temperature

difference of at least 35C between the inside

and outside temperatures should be

achieved when the outside temperature is

-15C and an internal temperature of 20C.

14-2

MOTORHOME CONSTRUCTION

15-1

ELECTRICAL DRAWINGS

ELECTRICAL DRAWINGS

AUTOQUEST

15-2

ELECTRICAL DRAWINGS

16-1

GENERAL QUESTIONS

GENERAL QUESTIONS

Q: Where Can I Obtain Your Latest

Brochure?

A: Our latest brochures are available from

Approved Retailers or can be viewed and

printed from our website www.elddis.co.uk. A

request form can also be completed should

you wish to receive a printed copy of our

latest brochures.

Q: Why Is the Handbook Not Specific To

My Model?

A: Many of the components used in the

manufacture of our motorhomes are identical

throughout our model ranges, so we produce

a generic handbook, which covers all models

manufactured within a range for that season.

If the literature supplied with your motorhome

does not answer your question then please

contact your Retailer for further assistance.

Q. I Require Technical Or Other

Information, Who Can Help Me?

A. The majority of information you require is

available through your Elddis Retailer.

Q - Can You Tell Me The Second Hand

Price Of My Motorhome?

A - As a manufacturer we are not involved in

the second hand market. You should contact

a Retailer. They should be able to give some

indication of market value.

Q: Can I Fit A Bicycle Rack/Top Box/Air

Conditioning To My motorhome?

A: It may be possible to fit accessories to

your motorhome but this will depend upon

the internal construction of the roof/walls and

whether they can support the weight of the

accessory. If it is possible your Retailer will

be able to advise you, (or alternatively they

will obtain confirmation and a drawing where

necessary, from Elddis). Please note that

weight of any accessories will reduce your

User Payload allowance.

Q: My Interior Lights Are Not Working,

What Do I Do?

A: It is possible that all of the 230V mains

electrical equipment may not be operated

simultaneously. Check fuses, battery

connections and power supply (master light

switch). Refer to your Retailer for further

assistance.

PLEASE NOTE: The internal lights in your

motorhome will not operate whilst the

motorhome engine is running.

Q: Where Can I Get Spare Parts For My

Motorhome?

A: Retailers and service centres will be able

to source most parts you require. For details

of your nearest Elddis Retailer please refer to

our Find A Retailer section on our website, or

call 0371 964 2113 for assistance.

Q. How Many Years Will Spare Parts Be

Available For My Motorhome?

A. Elddis will endeavour to supply spare parts

for a motorhome, for at least 8 years from

new.

Q. Why Dont You Stock Parts At The

Elddis Factory?

A. Due to the volume of models we produce it

is not possible for us to maintain stock levels

of every individual component used in our

manufacturing process. We do stock

commonly requested items, but some items

must be made to order

Q. What If The Parts Are No Longer

Available?

A. Where an original part is no longer

available, whenever possible we will suggest

a suitable alternative if it is available.

Q: Who Can Service My Motorhome

Habitation?

A: Your supplying Retailer is obliged to

undertake your warranty work. However, any

Elddis Approved / Service Centre, can

undertake the work, but this is at their

discretion. We will also accept services

completed by a NCC approved company, but

they will not be able to undertake warranty

work if they are not approved by Elddis

Q. I Am Having Trouble Booking My

Motorhome in For Its Service, In Line With

The Requirements. What Timescale Is

Acceptable?

A. Please refer to the warranty section for the

terms and conditions of servicing. We would

recommend that you plan your services in

advance in order to meet the requirements.

16-2

GENERAL QUESTIONS

Q. I Have A Problem With My motorhome,

Who Can Help Me?

A. We would always recommend that you

contact your supplying Retailer. Your local

Elddis Retailer or Elddis Approved Service

Centre may be able to assist. An inspection

can then take place and the necessary

course of action agreed.

Q. I Am Unhappy With The Service I Have

Received From My Retailer/Service

Centre, Where Do I Go From Here?

A. We would recommend that you write to

your Retailer/Service Centre, detailing your

problems and requirements, requesting a

response explaining how they will resolve

your complaint. A copy of your letter can also

be forwarded to Elddis Customer Care

Department, quoting the serial number of

your motorhome and the name of the

Retailer/Service Centre. Please be assured

that we will assist your Retailer/Service

Centre in resolving any problems.

17-1

GLOSSARY

GLOSSARY

ABS - plastic

Acrylonitrile Butadiene Styrene Plastic the

material used for most of the large plastic

components within your motorhome.

Actual Laden Weight

This is the total weight of the motorhome

when loaded ready for use by the end user.

Aquaroll

Brand name used generically for a water

container that rolls so you dont need to lift it.

Battery Charger

This is required to keep a leisure battery

charged. All motorhomes include a charging

facility that operates via the mains hook-up,

and also has the ability to trickle charge from

the vehicles alternator while travelling.

Berth(s)

Sleeping place - Refers to the number of

people a motorhome can accommodate for

sleeping.

Blown Air Heating

A method of heating the living quarters of a

motorhome by use of a fan pushing air out

through a number of outlets.

Bunk Bed

This is a sleeping place, usually higher up

than a conventional bed. Often (but not

always) this can be folded or removed to

provide additional living space.

Propane

Is a form of Liquefied Petroleum Gas (LPG)

that normally comes in red cylinders. This

type of gas is most commonly used in the

UK.

Campingaz

This is the trade name of Butane gas.

Cassette Blind

This is a roller blind that is fitted as part of the

window assembly, often along with a

flyscreen, thus giving a neat installation.

Cassette Toilet

A form of chemical toilet found in modern

motorhomes, where the waste holding tank

can be accessed and emptied from outside.

Control Panel

Used as the description for the panel of

electrical switches and gauges governing

12V and mains electricity systems.

Dinette

This is a popular style of seating

arrangement where two seats or settees face

each other across a table.

Earth Leakage Circuit Breaker (ELCB)

ELCB Earth leakage circuit breaker - see

residual current device (RCD)

End Kitchen

A common term used to describe floor plans

that put the kitchen across the rear, usually

adjacent to a motorhome door on one side

and washroom on the other.

Essential Habitation Equipment

Those items and fluids required for the safe

and proper functioning of the equipment for

habitation as defined by the manufacturer of

the motorhome. This includes items such as

the leisure battery and gas cylinders, plus

water contained in the water heater etc.

Flyscreens

Mesh fittings for windows doors and roof

vents, to keep out insects etc.

Free-Standing Table

This is a table that, because of its leg design,

can be used inside or outside.

Full Service Pitch

This is a pitch that has individual provision for

fresh water supply and waste water disposal,

in addition to mains electricity and in some

cases TV aerial connection.

Gas Cylinder

This is a portable, pressurised container for

the storage of LPG.

Gas Cylinder Locker

Is the compartment on the motorhome for the

storage of gas cylinders.

Gas Drop out Holes

These are not part of the ventilation. LPG is

heavier than air, so holes through the floor

below gaspowered appliances allow any

leakage of gas to exit the habitation area.

17-2

GLOSSARY

Grey Water

This is the waste water from sink/shower.

Gross Vehicle Weight (GVW)

This is the weight of the vehicle laden to its

maximum, as defined by the manufacturer.

See also MTPLM.

GRP

Is Glass-reinforced plastic, but more

commonly known as glass fibre (not fibre

glass, which is a trade name

Handbook

This is an owners manual, a guide to the

workings of your motorhome.

Hardstanding

This is a pitch which has a hard surface

made of gravel, asphalt, concrete etc,

instead of grass.

Hook-Up

This is a facility on a pitch for connection to

mains electricity.

Ingress

Usually meaning water ingress, a possible

problem where water seeps in at the joins,

usually as a result of worn sealant.

Jack

This is a device for raising the vehicle so that

a wheel can be changed.

Kerb Weight

This is the empty weight of a motor vehicle

as defined by the manufacturer.

Layout

This is the Interior design and details where

furniture units are placed in relation to each

other.

Leisure Battery

This supplies the power for the motorhome

electrical systems and is sometimes called

an auxiliary battery.

Levelling

The process of ensuring that a motorhome is

level when sited on a pitch. It is important for

comfort and also to ensure the correct

functioning of the fridge and water systems.

LPG

Liquid Petroleum Gas, i.e. butane or

propane.

L-Shaped

This is a term where the seating area of a

motorhome is indeed L shaped.

Mains Hook-Up

This is a site facility where you can plug into

a mains electricity supply.

Maximum User Payload

This is the maximum payload available for

the user.

MIRO - Mass In Running Order

Weight of the motorhome equipped to the

manufacturers standard specification

including essential habitational equipment

MTPLM - Maximum Technically

Permissible Laden Mass

The technical maximum permissible laden

weight of the motorhome, this must not be

exceeded.

NCC

The only trade association representing

manufacturers, retailers and suppliers within

the motorhome industry.

Optional Equipment Payload

The payload provided by Elddis for any

factory fitted options that may be available.

Owners Club

This is a group of people who usually own

the same brand of motorhomes and enjoy

meeting up for rallies.

Payload

The amount you can put into a motorhome.

Specifically the difference between the

Maximum Technical Permissible Laden Mass

(MTPLM) and the Mass In Running Order

(MIRO).

PDI

This is an inspection undertaken by the

Retailer prior to handover to the customer.

17-3

GLOSSARY

Pitch

A designated area of a motorhome site

allocated for the use of one outfit. Most sites

will be arranged with defined pitches.

Propane

Gas used in colder conditions and is usually

supplied in red cylinders.

RCD

This is a residual current device and is part of

the electrical system that will trip if there is

an electrical fault.

Gas Regulator

Safety device fitted between the gas cylinder

and the gas system of a motorhome, which

controls the pressure of gas being released

from the cylinder.

Road Lights

The external lights used while the vehicle is

traveling.

Roof Lights - See Roof Vent.

Roof Vent

Is an opening unit in the ceiling that lets in

ventilation and light, these vary in size, but

the best ones will have integral blinds and

flyscreens and are also called rooflights.

Semi-Rigid Pipe work

Is water pipes made of a semi rigid plastic

and are infinitely preferable to cheaper

convoluted piping which can act as a trap for

germs and smells.

Slats

Sometimes used for beds and can improve

ventilation to mattress cushions.

Space Heater

This is a type of heating equipment for the

living quarters. Modern units fitted offer gas

and mains-operation.

Speed Rating

This is the maximum speed at which a tyre

may be used, as marked on its sidewall.

SMMT

Society of Motor Manufacturers and Traders.

Torque Wrench

A form of spanner used to set nuts and bolts

to a specified degree of tightness. It is

recommended for adjustment of wheel fixings

on motorhomes.

User Payload

The weight of all items carried in the

motorhome.

U-Shaped Settee

Usually a reference to seating that literally is

U shaped.

Vehicle Kerb weight

The weight of the tow car often indicated in

the manufacturers specifications.

VIN - Vehicle Identification Number

This is a unique serial identification number

for a vehicle. All cars and motorhomes should

carry a VIN. Motorhomes are not obliged to,

but most of those sold in recent years in the

UK do.

Warranty

Are the terms and conditions that spell out

your rights with regard to servicing, repair or

replacement of parts as provided by the

manufacturer.

Wild Camping

Term used for staying overnight away from a

site. Illegal in many countries, but permission

may be granted by individual landowners.

17-4

GLOSSARY

18-1

SERVICE DOCUMENTS

In order to ensure your warranty remains valid an annual service must be carried out in

accordance with the requirements of this handbook. You are responsible for any charges

incurred for the service of your vehicle. If the annual service is performed by an authorised

Elddis Approved Retailer / Service Centre or NCC Approved Workshop then Erwin Hymer Group

UK Limited deems that the service has been performed correctly.

You may choose to have your annual service performed by an unauthorised repairer / service

centre and if you do it will be your responsibility to ensure that the service meets our

requirements.

We will ask you to provide a copy of the following documentation:

Damp report

Annual Habitation Service check list (to the minimum standard set out in this handbook)

Invoice / dated service stamp

If the Annual Service has not been performed in accordance with the requirements in this

handbook your warranty will be invalidated, however this will not affect your legal or statutory

rights as a customer.

Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work.

Minimum service requirements

The service must be undertaken by suitably qualified personnel.

A full damp test check should be undertaken and damp readings recorded.

A service check must be performed to the minimum standards set out below.

MOTORHOME HABITATION ANNUAL SERVICE RECORD

Item Condition

Check the leisure battery is being charged from both the engine when

running, or with a multi-tester and the mains charger

Leisure Battery (if fitted) - check condition of the battery & its compartment

Interior lighting & equipment - check operation and fuse rating

Awning light - check operation

Wiring earths - check for defects on all ELV circuits (Visual)

LV inlet plug & extension lead check condition & resistance across pins

Earth Bonding - visual inspection

ELECTRICAL SYSTEMS

Annual Habitation Service check list

Item Condition

Under slung tanks and pipes - check condition and security

Body Attachment - check security of body to the chassis

UNDERBODY

18-2

SERVICE DOCUMENTS

Item Condition

RCD unit - check operation of RCD test button and operations of MCBs

230V appliances - check operation

3 pin plug - check condition

ELECTRICAL SYSTEMS (continued)

Item Condition

Regulator and gas hose - check age performance and security

Perform a gas pressure check

LPG Tank (if fitted) - check security

Flame failure devices - check operation

Gas cylinder - check security

Gas dispersal holes - check they are clear from obstructions.

GAS SYSTEMS

Item Condition

Fridge - check operation from 12V, 230V & gas

Hob - check operation

Oven - check operation

Grill and fan - check operation

Water boiler Check operation

Heater - check operation and top up header tank with anti-freeze

(where applicable), bleed as necessary

APPLIANCES (check gas and electric operation)

Item Condition

Water pump & pressure switch - check operation

Taps and pipes - check operation

Water filter housing - check for leaks & replace filter

where necessary

Water system - check for leaks

Water Tanks (if fitted) - check security of all water tanks including

underslung tanks.

Toilet - check security, operation of flush pump and free from obstructions.

Drain down the system when checks are complete.

WATER SYSTEM

18-3

SERVICE DOCUMENTS

Item Condition

Rooflights - check all are free from obstructions, cracks and have a free

air flow

Floor vents - remove protective cover and check they are clear from

obstruction then refit covers

VENTILATION

Item Condition

Smoke and carbon dioxide detectors - check for operation via the test

buttons fitted, check battery condition.

Fire Extinguisher (if fitted) - check it is still within date

Fire Blanket (if fitted) - check it is still within date

Habitation door operation

FIRE & SAFETY

Item Condition

Doors and windows - check all catches are present and operating correctly.

Blinds and flyscreens - check condition and operation

Roof - check condition of roof.

Cab seats - check condition of the seats and seats belts

Floor - check condition of floor

Furniture - check condition of the furniture

Damp Test - undertake a damp test and record all readings taken.

Lubricate all locks

BODYWORK

18-4

SERVICE DOCUMENTS

ANNUAL HABITATION SERVICE RECORDS

1st SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

2nd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

3rd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

4th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

ANNUAL SERVICE RECORD

MOTORHOME MODEL .........................................................................................................

VEHICLE IDENTIFICATION NUMBER ..................................................YEAR .....................

5th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

6th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18-5

SERVICE DOCUMENTS

7th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

9th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

11th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

8th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

10th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

12th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

13th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

14th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18-6

SERVICE DOCUMENTS

15th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

17th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

19th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

16th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

18th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

20th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

21th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

22th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has

been carried out in accordance with the

manufacturers and NCC

recommendations.

19-1

CHANGE OF OWNERSHIP

NOTIFICATION OF CHANGE OF OWNERSHIP

If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of

the warranty cover (up to a maximum of six years commencing at the original date of purchase

from new). Please refer to the warranty section of the handbook for terms and conditions.

Please complete the attached form and post it to us along with the following information:

A copy of the V5 registration form

A copy of the habitation service handbook displaying a complete and up to date service

history, including service checklist and damp report.

A cheque for 50 made payable to Erwin Hymer Group UK Limited.

Transfer of ownership must be made within the first three months of any change of legal

ownership in order for the warranty cover to remain valid.

Erwin Hymer Group UK Limited Customer Care

Delves lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

This form is also available for you to print from our web site.

NOTIFICATION OF CHANGE OF OWNERSHIP

Previous owner details (if known):

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New owner details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Details of Motorhome:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

* In order for you warranty to remain valid, your motorhome must have been serviced annually by an Approved

Retailer / Service Centre, NCC Approved Workshop or NCC equivalent standard as set out in this handbook.

If you do not want to receive information about products and services from Elddis, please tick.

.......................................................................................................................................................

19-2

CHANGE OF OWNERSHIP

20-1

CHANGE OF ADDRESS

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

In order that we can provide you with the very best level of service we ask that you keep us

informed of any changes to your contact details.

Should your details change please complete the online form on our website, in our Customers

section. Alternatively, please complete the attached form and post to us:

Erwin Hymer Group UK Limited Customer Care

Delves Lane

Consett

County Durham

DH8 7PE

www.elddis.co.uk

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

Previous details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Email: .............................................................................................................................................

Details of your Motorhome:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

If you do not want to receive information about products and services from Elddis, please tick.

.......................................................................................................................................................

20-2

CHANGE OF ADDRESS

21-1

INDEX

A

Alarm system ........................... 10-1

Automatic Charging System....... 8-2

B

Battery Installation...................... 8-1

Battery Maintenance ........ 8-1, 12-1

Bed make up ............................ 9-57

Bicycle racks .............................. 3-2

Bulb Ratings ............................... 8-3

C

Care of your Motorhome .......... 11-1

Charging System........................ 8-2

Code of Practice

Remedial Work ..................... 13-3

D

Door flyscreen .......................... 9-44

Doors........................................ 9-46

E

Electrical System........................ 8-1

Electricity .................................... 6-1

12v Systems ........................... 6-1

Connecting To Mains Supply .. 6-1

Disconnecting Mains Supply .. 6-2

Generator/Charger ................. 6-1

Mains Supply .......................... 6-1

Overseas Electrical

Connection .......................... 6-2

Power Supply Charger ........... 6-1

Entertainment System .............. 9-53

INDEX

G

Gas............................................. 6-3

Connection ............................. 6-3

Hoses ..................................... 6-4

Regulator ................................ 6-3

Gas Regulator ............................ 6-4

Gas Safety Advice ...................... 7-1

Generators / Charger ................. 8-1

Glossary ................................... 17-1

I

Insulation .................................. 14-1

L

Levelling ..................................... 5-1

Loading ...................................... 3-1

M

Mains Unit .................................. 8-1

Motorhome Construction

Main Components ................ 14-1

Motorhome Construction -

Main Components

Solid Construction

Body Shell ......................... 14-1

Windows ............................... 14-1

N

Notification of Change of

Ownership ......................... 19-1

Notification of Change to

name and address ............ 20-1

21-2

INDEX

Designed and Printed by Preset Graphics Ltd. Tel: 01332 549278. (MY2021. Ref: 21753)

R

RCD ........................................... 8-2

Refrigerator .............................. 9-12

S

Safety, general ........................... 2-1

Security .................................... 10-1

Service records ........................ 18-4

Site Regulations ......................... 5-1

Storage

Long Term

Manualsnet FAQs

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