Carrier XT-RB Installation and Start-up Guide PDF
Summary of Content for Carrier XT-RB Installation and Start-up Guide PDF
i-Vu XT Router (drv_gen5) CARRIER CORPORATION 2022
Installation and Start-up Guide i All rights reserved
i-Vu XT Router (drv_gen5)
Installation and Start-up Guide
Carrier 2022 Catalog No. 11-808-826-01 1/11/2022
Verify that you have the most current version of this document from www.hvacpartners.com, the Carrier Partner
Community website, or your local Carrier office.
Important changes are listed in Document revision history at the end of this document.
Carrier 2022. All rights reserved.
Contents What is the i-Vu XT Router? ..................................................................................................................................... 1
Specifications ........................................................................................................................................................ 2
To mount the i-Vu XT Router .................................................................................................................................... 5
Wiring for power .......................................................................................................................................................... 7 To wire for power .................................................................................................................................................. 7
Connecting to the router through the Service Port ................................................................................................... 8
Connecting to the router through the Gig-E Port ....................................................................................................... 9
Addressing the i-Vu XT Router ............................................................................................................................... 10 To set the IP address ......................................................................................................................................... 11 To set an IPv6 address ...................................................................................................................................... 13 To set the Port S1 address and baud rate ..................................................................................................... 15 To set the Port S2 address and baud rate ..................................................................................................... 15
Wiring for communications ...................................................................................................................................... 16 Wiring specifications ......................................................................................................................................... 16 To connect the i-Vu XT Router to the Ethernet ........................................................................................... 17 To wire to a BACnet/ARCNET network ........................................................................................................... 17 To wire to a BACnet MS/TP network .............................................................................................................. 18
Find and upload in the i-Vu interface .................................................................................................................... 19 Downloading the driver ..................................................................................................................................... 19
Adjusting driver properties and controller setup through the Service Port or the i-Vu interface ..................... 20 Connections tabs ............................................................................................................................................... 20
Device tab ............................................................................................................................................ 20 Gig-E Port using BACnet/IPv4 ............................................................................................................. 22 Gig-E Port using BACnet/IPv6 or BACnet/Ethernet ........................................................................... 24 BACnet/SC Port tab ............................................................................................................................. 25 Port S1 and Port S2 ............................................................................................................................ 27
Advanced tabs .................................................................................................................................................... 29 Security tab .......................................................................................................................................... 29 Alarms tab ............................................................................................................................................ 30 Notification Class tab .......................................................................................................................... 31 Controller Clock tab ............................................................................................................................. 33 Color Cache tab ................................................................................................................................... 34 Diagnostics tab .................................................................................................................................... 34 Network tab ......................................................................................................................................... 35
Troubleshooting ......................................................................................................................................................... 36 LEDs ..................................................................................................................................................................... 36 To get a Module Status report ......................................................................................................................... 38 To get a Device Log ........................................................................................................................................... 39 To get the i-Vu XT Router's serial number .................................................................................................. 39 To replace the i-Vu XT Router's fuse ............................................................................................................ 39 To take the i-Vu XT Router out of service .................................................................................................... 41 To troubleshoot BACnet/SC connection issues ............................................................................................ 41
Compliance ................................................................................................................................................................ 42 FCC Compliance ................................................................................................................................................. 42 CE Compliance ................................................................................................................................................... 42 Industry Canada Compliance ........................................................................................................................... 42 BACnet Compliance........................................................................................................................................... 42
Appendix - Module Status field descriptions ........................................................................................................... 43
Document revision history ........................................................................................................................................ 45
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Installation and Start-up Guide 1 All rights reserved
The i-Vu XT Router (part no. XT-RB) with drv_gen5 driver:
Provides BACnet routing between any supported BACnet communication types
Supports DHCP IP addressing
Can serve as a BACnet Broadcast Management Device (BBMD)
Supports Foreign Device Registration (FDR)
Works with the i-Vu v8.0 or later system
What is the i-Vu XT Router?
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The i-Vu XT Router has 4 physical BACnet communication ports:
Port Port type For routing this type
of communication...
At...
Gig-E 10/100/1000 Mbps Ethernet BACnet/IP
BACnet/Ethernet
10, 100, or 1000 Mbps (1
Gbps)
S1 High-speed EIA-485 port BACnet/ARCNET
BACnet/MSTP
156 kbps
9.6 to 115.2 kbps
S2 Electrically isolated EIA-485 port BACnet/MSTP 9.6 to 115.2 Kbps
Service
Port
10/100 Mbps Ethernet
HTTP/IP
BACnet/IP Service Port
10 or 100 Mbps
i-Vu XT Router also has a USB port for recovery.
Specifications
Driver drv_gen5_< version >
NOTE For the fwex driver instructions, see the (part# i-Vu XT Router) (drv_fwex)
Installation and Start-up Guide.
Power 24 Vac 10%, 5060 Hz, 50 VA
26 Vdc 10%, 15 W
Gig-E port 10/100/1000 BaseT Ethernet port for BACnet/IP and/or BACnet/Ethernet
communication on the Ethernet at 10, 100, or 1000 Mbps, full duplex
Port S1 For communication with either of the following:
A BACnet ARCNET network at 156 kbps
A BACnet MS/TP network at 9600 to 115200 bps
This port's End of Net? switch can be set to Yes to terminate the network segment.
Port S2 For communication with a BACnet MS/TP network at 9600 to 115200 bps. This
port's End of Net? switch can be set to Yes to terminate the network segment.
Service Port Ethernet port at 10 or 100 Mbps for system start-up and troubleshooting
USB port USB 2.0 host port for device recovery
Microprocessor 32-bit ARM Cortex-A8, 600MHz, processor with multi-level cache memory
Memory 16 GBs eMMC Flash memory (120 MB available for use) and 256 MB DDR3
DRAM.
User data is archived to non-volatile Flash memory when parameters are changed,
every 90 seconds, and when the firmware is deliberately restarted.
Real-time clock Real-time clock keeps track of time in the event of a power failure for up to 3 days.
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Protection Device is protected by a replaceable, fast acting, 250 Vac, 2A, 5mm x 20mm glass
fuse.
The power and network ports comply with the EMC requirements EN50491-5-2.
CAUTION To protect against large electrical surges on serial EIA-485
networks, place a PROT485 at each place wire enters or exits the building.
LED status indicators Tricolor NET LED to show network status
Tricolor SYS LED to show system status
A TX (Transmit) and RX (Receive) LED for the following ports:
Gig-E
Port S1
Port S2
See LEDs (page 36).
Environmental operating
range
-40 to 158F (-40 to 70C), 10-95% relative humidity, non-condensing
Physical Fire-retardant plastic ABS, UL94-5VA
Terminal blocks and
connectors
Screw-type terminal blocks.
0.2 in (5.08 mm) pitch connectors
Mounting 35mm DIN rail mounting or screw mounting
Overall dimensions A:
B:
Depth:
7.1 in. (18.03 cm)
6.95 in. (17.65 cm)
2.09 in. (5.31 cm)
Screw mounting dimensions C:
D:
6.45 in (16.38 cm)
4.1 in. (10.4 cm)
Weight 1 lb. 1 oz. (0.482 kg)
BACnet Support Conforms to the BACnet Router (B-R-TR) Standard Device Profile as defined in
ANSI/ASHRAE Standard 135-2012 (BACnet) Annex L, Protocol Revision 14
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Compliance
United States of America:
FCC compliant to Title CFR47, Chapter 1, Subchapter A, Part 15, Subpart B, Class
A; UL Listed to UL 916, PAZX, Energy Management Equipment
Canada:
Industry Canada Compliant, ICES-003, Class A
cUL Listed UL 916, PAZX7, Energy Management Equipment
Europe: Mark
EN50491-5-2:2009; Part 5-2: EMC requirements for HBES/BACS used in
residential, commercial and light industry environment
RoHS Compliant: 2015/863/EU
REACH Compliant
Australia and New Zealand:
C-Tick Mark, AS/NZS 61000-6-3
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The i-Vu XT Router must be mounted in a metal enclosure or cabinet which is properly rated for the location
where it is being installed.
NOTE We recommend screw mounting when installing in a high temperature and high humidity environment.
DIN rail mount
1 Push down and pull out the center tabs shown below to clear the din rail trough on the back of the router.
2 Place the router on the DIN rail so that the rail is in the trough on the back of the router.
3 Push the center tabs towards the router until you hear them click.
4 Pull gently on the router to verify that it is locked in place.
To mount the i-Vu XT Router
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Screw Mount
Leave about 2 in. (5 cm) on each side of the router for wiring.
Insert #6 screws through the mounting holes. Use no more than 8 in.lbs. torque to secure plastic tab to mounting
surface.
A:
B:
C:
D:
Depth:
7.1 in. (18.03 cm)
6.95 in. (17.65 cm)
6.45 in. (16.38 cm)
4.1 in. (10.4 cm)
2.09 in (5.31 cm)
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WARNING Do not apply line voltage (mains voltage) to the router's ports and terminals.
CAUTIONS
The i-Vu XT Router is powered by a Class 2 power source. Take appropriate isolation measures when
mounting it in a control panel where non-Class 2 circuits are present.
Carrier controllers can share a power supply as long as you:
Maintain the same polarity.
Use the power supply only for Carrier controllers.
To wire for power
1 Make sure the i-Vu XT Routers power switch is in the OFF position to prevent it from powering up before
you can verify the correct voltage.
2 Remove power from the power supply.
3 Pull the red screw terminal connector from the router's power terminals labeled 24 Vac/Vdc (+/-).
4 Connect the power supply's wires to the red screw terminal connector.
5 Connect an 18 AWG or larger wire from the power supply's negative (-) terminal to earth ground. This wire
must not exceed 12 in. (30.5 cm).
6 Apply power to the power supply.
7 Measure the voltage at the red screw terminal connector to verify that the voltage is within the operating
range of 20 to 30 Vac or 23.4 to 30 Vdc.
8 Insert the red screw terminal connector into the router's power terminals.
9 To verify the polarity of the wiring, measure the voltage from the negative terminal of the red screw terminal
connector to a nearby ground. The reading should be 0V.
10 Turn on the expander's power switch.
11 Verify that the LED on top of the router is on.
12 Measure the voltage at the red screw terminal connector to verify that the voltage is within the operating
range of 20 to 30 Vac or 23.4 to 30 Vdc.
Wiring for power
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Using a computer and an Ethernet cable, you can communicate with the i-Vu XT Router through a web browser
to:
View the router's Module Status report
View/change router and network settings. Changes take effect immediately after clicking .
Troubleshoot
You can set a site level Device Password to restrict access to the Service Port controller setup pages of a device
with a drv_gen5 driver. Set up the password in any of the following locations:
In SiteBuilder, in the site dialog box
In the i-Vu interface, on the system level, on the Devices > Advanced tab
If you have multiple sites, in the i-Vu interface, at the site level > Properties page
1 Connect an Ethernet cable from a computer to the router as shown below.
2 Turn off the computer's Wi-Fi if it is on.
3 If your computer uses a static IP address, use the following settings:
Address: 169.254.1.x, where x is 2 to 7
Subnet Mask: 255.255.255.248
Default Gateway: 169.254.1.1
4 If it uses a DHCP address, leave the address as it is.
5 Open a web browser on the computer.
6 Navigate to http://local.access or http://169.254.1.1 to see the Service Port controller setup pages.
NOTE The first time you access the router in the i-Vu interface after you have changed settings through the
Service Port, be sure to upload the changes to the system database. This will preserve those settings when you
download memory or parameters to the router.
Connecting to the router through the Service Port
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Using a computer and an Ethernet cable, you can communicate with the i-Vu XT Router through a web browser
to:
View the router's Module Status report
View/change router and network settings. Changes take effect immediately after clicking .
Troubleshoot
To access the controller setup pages through the Gig-E network
1 In the i-Vu interface, on the navigation tree, select the i-Vu XT Router.
2 Right-click i-Vu XT Router, select Driver Properties > Settings tab > Advanced > Security tab.
3 Enable Allow Configuration on Gig-E Port .
4 You can set a site level Device Password to restrict access to the Service Port controller setup pages of a
device with a drv_gen5 driver. Set up the password in any of the following locations:
In SiteBuilder, in the site dialog box
In the i-Vu interface, on the system level, on the Devices > Advanced tab
If you have multiple sites, in the i-Vu interface, at the site level > Properties page
5 Connect an Ethernet cable from a computer to the Gig-E network that the i-Vu XT Router is communicating
on.
NOTE Based on the building network configuration, this connection could be at a building switch or panel-
mounted switch.
6 Turn off the computer's Wi-Fi if it is on.
7 If your computer uses a static IP address, use settings appropriate for the building network.
8 If it uses a DHCP address, leave the address as it is.
9 Open a web browser on the computer.
10 Navigate to http://
NOTE The IP address is preset in the router for interfacing with the Ethernet network.
NOTE The first time you access the router in the i-Vu interface after you have changed settings through the
Service Port, be sure to upload the changes to the system database. This will preserve those settings when you
download memory or parameters to the router.
Connecting to the router through the Gig-E Port
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Set this port's address ... In this location... See...
IP Service Port To set the IP address
IPv6 Service Port To set an IPv6 address (page 13)
Port S1 Service Port To set the Port S1 address and baud rate (page
15)
Port S2 Service Port To set the Port S2 address and baud rate (page
15)
To access the controller setup through the Service Port:
1 Connect an Ethernet cable from a computer to the router as shown below.
2 Turn off the computer's Wi-Fi if it is on.
3 If your computer uses a static IP address, use the following settings:
Address: 169.254.1.x, where x is 2 to 7
Subnet Mask: 255.255.255.248
Default Gateway: 169.254.1.1
4 If it uses a DHCP address, leave the address as it is.
5 Open a web browser on the computer.
6 Navigate to http://local.access or http://169.254.1.1 to see the Service Port controller setup pages.
Addressing the i-Vu XT Router
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To set the IP address
You must define the i-Vu XT Router's IP addressing (IP address, subnet mask, and default gateway) in the
Service Port controller setup pages so that the router can communicate with the i-Vu Pro Server on the IP network.
Use one of the IP addressing schemes described below with the associated instructions that follow.
Use a... If...
Default IP Address
that your system creates
The answer to all of the above questions is no.
Custom Static IP Address
from your network administrator
You do not use a DHCP server and the answer to any of the
following questions is yes. Will the i-Vu system:
Share a facility's existing IP data network?
Have 254 or more devices with static IP addresses?
Be connected to the Internet?
Have at least one device located on the other side of an IP
router?
Have any third-party IP devices?
DHCP IP Address
generated by a DHCP server
The IP network uses a DHCP server for IP addressing
NOTE Carefully plan your addressing scheme to avoid duplicating addresses. If third-party devices are integrated
into the system, make sure your addresses do not conflict with their addresses.
To set a DHCP IP address
1 On the Service Port controller setup, click , select Modstat from the drop-down list, find the routers
Ethernet MAC address, and write it down.
2 On the Connections page, under the Gig-E Port tab > Primary BACnet/IP, select DHCP in the drop-down list
for Address Mode.
3 Click .
4 Write down the IP Address.
5 Give the DHCP network administrator the IP address and Ethernet MAC address and ask him to reserve that
IP address for the router so that it always receives the same IP address from the DHCP server.
To set a custom IP address
1 Obtain the IP address, subnet mask, and default gateway address for the router from the facility network
administrator.
2 On the Connections page, under the Gig-E Port tab > Primary BACnet/IP, select Custom Static in the drop-
down list for Address Mode.
3 Enter the IP Address, Subnet Mask, and Default Gateway addresses that the network administrator gave
you.
4 Click .
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To set a default IP address
Default IP addressing assigns the following to the router:
IP address = 192.168.168.x
where x is the setting on the rotary switches in the range from 1 to 253
Subnet Mask = 255.255.255.0
Default Gateway = 192.168.168.254
1 Set the router's three rotary switches to a unique address on the network. Set the left rotary switch to the
hundreds digit, the middle switch to the tens digit, and the right switch to the ones digit.
EXAMPLE The switches below are set to 125.
2 On the Connections page, under the Gig-E Port tab > Primary BACnet/IP, select Default IP Address in the
drop-down list for Address Mode.
3 Click .
CAUTION
If you set the Default IP address on the controller setup Connections page > Gig-E Port tab and then change
the rotary switches, you must do one of the following to correct the IP address in the router:
Click .
Cycle the router's power.
You will then need to correct the IP address in the i-Vu application using Find Devices and Upload All
Content. See the i-Vu Help for more information.
NOTE The default address is an intranet address. Data packets from this address are not routable to the Internet.
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To set an IPv6 address
You must define the i-Vu XT Router's IPv6 addressing (IPv6 address, multicast address, and default gateway) in
the Service Port controller setup pages so that the router can communicate with the i-Vu Pro Server on the IP
network.
Use one of the IPv6 addressing schemes described below with the instructions that follow below.
Use a... If...
Default IP Address
that your system creates
fd01::192:168:168:
Custom Static
from your network administrator
Select Custom Static if you have a permanent IP addresses which
does not change and is usually obtained from the network
administrator.
DHCP
generated by a DHCP server
The IP network uses a DHCP server for IP addressing
Link-Local
This is an autogenerated private IP address used for local network
segment communications. Segment starts with FE80.
SLAAC Used for Global Scope addressing and multicasting. This is defined
by the building network administrator. Segment starts with FCxx or
FDxx.
NOTE Carefully plan your addressing scheme to avoid duplicating addresses. If third-party devices are integrated
into the system, make sure your addresses do not conflict with their addresses.
To set a custom IP address
1 Obtain the IP address, subnet mask, and default gateway address for the router from the facility network
administrator.
2 On the Connections page, under the Gig-E Port tab > BACnet/IPv6, select Custom Static in the drop-down list
for Address Mode.
3 Enter the IP Address, Prefix Length, and Default Gateway addresses that the network administrator gave
you.
4 Click .
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To set a default IP address
Default IP addressing assigns the following to the router:
IP address = fd01::192:168:168:x
where x is the setting on the rotary switches in the range from 1 to 253
Prefix Length = 64
Default Gateway = fd01::192:168:168:254
1 Set the router's three rotary switches to a unique address on the network. Set the left rotary switch to the
hundreds digit, the middle switch to the tens digit, and the right switch to the ones digit.
EXAMPLE The switches below are set to 125.
2 In the Service Port controller setup pages on the Connections page, under the Gig-E Port tab > BACnet/IPv6,
select Default IP Address in the drop-down list for Address Mode.
3 Click .
CAUTIONS
If you configure your i-Vu XT Router to use link-local addressing, then your IPv6 connection must also be
configured to use link-local addressing. The i-Vu Server address must start with fe80 and the Multicast
Address must start with ff02.
If you set the Default IP address on the controller setup Connections page > Gig-E Port tab and then change
the rotary switches, you must do one of the following to correct the IP address in the router:
Go to the controller setup Connections page and click .
Cycle the router's power.
You will then need to correct the IP address in SiteBuilder.
NOTE The default address is an intranet address. Data packets from this address are not routable to the Internet.
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To set the Port S1 address and baud rate
The address should be in one of the following ranges based on the port's use.
For ARCNET, the range is 1 to 254.
For MS/TP, the range is 0 to 127.
On the Connections > Port S1 tab, type the address in the MAC Address field.
NOTE ARCNET is not supported on Port S2.
For MS/TP, set up the port's baud rate
1 On the Connections > Port S1 tab, select the Baud Rate. The default is 76,800 bps.
2 Click .
To set the Port S2 address and baud rate
1 On the Connections > Port S2 tab, type the address in the MAC Address field. The address must be in the
range of 0 to 127.
2 Select the MSTP Baud Rate. The default is 76,800 bps.
NOTE Enter the same baud rate for all devices on the MS/TP network.
3 Click .
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The i-Vu XT Router communicates on the following ports.
Port Protocol Port type(s) Speed(s)
Gig-E BACnet/IPv4
BACnet/IPv6
and/or BACnet/Ethernet
Ethernet 10, 100, or 1000 Mbps (1 Gbps)
Port S1 1 BACnet/ARCNET RS485 156 kbps
Port S1 1
or
Port S2
BACnet/MSTP RS485 9.6 to 115.2 Kbps 2
Service Port 3 HTTP/IP Ethernet 10 Mbps
100 Mbps
USB Port USB2.0 USB
1 Set the Port S1 Configuration rotary switch to:
0 if the port is not used
1 for MS/TP
2 for ARCNET
2 Default for MS/TP is 76.8 kbps.
3 See Connecting to the router through the Service Port (page 8).
Wiring specifications
For... Use... Maximum Length
Ethernet Cat5e or higher Ethernet cable 328 feet (100 meters)
ARCNET 22 AWG, low-capacitance, twisted, stranded,
shielded copper wire *
2000 feet (610 meters)
MS/TP 22 AWG, low-capacitance, twisted, stranded,
shielded copper wire *
2000 feet (610 meters)
* See the Open Controller Network Wiring Guide.
WARNING Do not apply line voltage (mains voltage) to the router's ports and terminals.
Wiring for communications
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To connect the i-Vu XT Router to the Ethernet
Connect an Ethernet cable to the Gig-E Ethernet port.
If your system has multiple routers that reside on different IP subnets, you must set up one router on each IP
subnet as a BACnet/IP Broadcast Management Device (BBMD).
Every subnet with a router must have a BBMD configured in order for broadcasts from routers on that subnet to
reach the rest of the routers on the network.
NOTES
The i-Vu Standard or Plus application - If the i-Vu web server is on a separate subnet than the rest of the
routers, the internal router must be assigned a routable IP address and configured as a BBMD.
The i-Vu Pro application - If the i-Vu Pro server is on a separate subnet than the rest of the routers, you
must register it as a foreign device to a router acting as a BBMD device.
Use the BBMD Configuration Tool to:
Write/read the Broadcast Distribution Table (BDT) of each BBMD device
Allow controllers on one subnet to communicate with controllers on other subnets
Enable the i-Vu application to see, upload, or configure controllers on different subnets
To wire to a BACnet/ARCNET network
1 Turn off the i-Vu XT Router's power.
2 Check the communications wiring for shorts and grounds.
3 Connect the communications wiring to Port S1s screw terminals labeled Net +, Net -, and Shield.
NOTE Use the same polarity throughout the network segment.
4 If the router has a Port S1 Configuration rotary switch, set it to 2.
5 If the i-Vu XT Router is at either end of a network segment, set the port's End of Net switch to Yes.
NOTE The routers End of Net switch applies network termination and bias. See the Open Controller Network
Wiring Guide.
6 Turn on the router's power.
7 To verify communication with the network, get a Module Status report in the i-Vu interface for a router on
the ARCNET network.
NOTE This step requires that you have discovered and uploaded the router in the i-Vu application.
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To wire to a BACnet MS/TP network
An MS/TP network can be wired to either Port S1 or Port S2.
1 Turn on the i-Vu XT Router's power.
2 Check the communications wiring for shorts and grounds.
3 Connect the communications wiring to the Port S1 or Port S2 screw terminals labeled Net +, Net -, and
Shield.
NOTE Use the same polarity throughout the network segment.
4 If you are using Port S1, and the controller has a Port S1 Configuration rotary switch, set it to 1.
NOTE If Port S1 is not being used for any network, set this rotary switch to 0.
5 If the i-Vu XT Router router is at either end of a network segment, set the port's End of Net? switch to Yes.
NOTE The routers End of Net switch applies network termination and bias. See the Open Controller Network
Wiring Guide.
6 Turn on the router's power.
7 To verify communication with the network, get a Module Status report in the i-Vu interface for a router on
the MS/TP network.
NOTE This step requires that you have discovered and uploaded the router in the i-Vu application.
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1 In the i-Vu interface, select the System level in the navigation tree.
2 On the Devices page > Manage tab, click Find Devices to discover your routers and their drivers, graphics,
and touch files.
3 Once routers are found, select one or more routers in the list on the Manage tab and click Upload All Content
to upload to the i-Vu application. Use Ctrl+click, Shift+click, or both to select multiple items.
4 Click OK when you see the message This will upload all content for the controller. Are you sure you want to
do this?. When complete, a check mark under Status indicates a successful upload.
NOTES
If an error message appears, click on the message to view an explanation.
For details, see the i-Vu Help.
Downloading the driver
Download to send the following items to the i-Vu XT Router:
drv_gen5_< version >. driverx (See NOTES below.)
Editable properties
NOTES
The driver must be in i-Vu_Pro_x.x\webroot\
To verify that you have the driver's latest version, go to www.hvacpartners.com or
www.accounts.ivusystems.com.
If you change any of the above items or the i-Vu XT Router's address after the initial download, you must
download again. The first download takes longer than subsequent downloads.
Find and upload in the i-Vu interface
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The driver properties pages in the i-Vu application are the same controller setup pages that you access by
connecting to the Service Port.
NOTES
The Home Network portion of the Connections > Device tab is available only by connecting to the
Service Port and not through the driver properties.
Some properties, such as the home network settings, cannot be changed in the i-Vu driver interface.
This prevents losing communication to the router. You can change those settings by connecting directly
to the Service Port.
After you download the driver to the i-Vu XT Router, you may want to change the driver's properties in the i-Vu
interface to suit your application.
1 On the i-Vu navigation tree, right-click the i-Vu XT Router and select Driver Properties from the drop-down
list.
2 Select Driver > Settings tab to open the controller setup pages, which are detailed below.
Connections tabs
Use these pages to set up communication with the i-Vu XT Router. The fields are editable when the setup pages
are accessed by connecting directly to the Service Port. Some of those fields will not be editable when you access
them through the i-Vu system driver properties.
Device tab
Typically, you define the information on the Device tab in the Service Port controller setup interface and then
configure the same information in the i-Vu interface. Except for the Home Network, you can adjust the settings
on the Device tab in the i-Vu system.
NOTE Carefully plan your addressing scheme to avoid duplicating addresses. If third-party devices are integrated
into the system, make sure your addresses do not conflict with their addresses.
The Device > Home Network tab is autopopulated based on what is set for the home network. Refer to the
Network Parameters listed in the appropriate section based on the home network you selected.
Adjusting driver properties and controller setup through the Service Port or the i-Vu interface
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BACnet System Status The current state of the router:
Operational
Download in Progress
Download Required
Backup in Progress
Non-Operational
Auto Identity Scheme Not Autogeneratedyou can enter a specific ID that is unique on the
network.
Autogeneratedthe Device Instance is automatically set. You cannot edit
the field.
Device Instance Contents and editability depend on your Auto Identity Scheme choice.
Identification
Auto Name Scheme Not Autogeneratedyou can enter a specific name that is unique on the
network.
Autogeneratedthe Device Name is automatically set as the word "device +
the Device Instance". For example, "device2423911". You cannot edit the
field.
Device Name Contents and editability depend on your Auto Name Scheme choice.
Location You can enter an intuitive location for the device in the i-Vu interface. This will
be the device's display name when discovered through Find Devices.
Description You can enter an intuitive description for the device in the i-Vu interface.
Vendor Name This is autogenerated based on the BACnet vendor ID. It is hardcoded in the
firmware and not editable.
Vendor Identifier This is autogenerated based on the BACnet vendor ID. It is hardcoded in the
firmware and not editable.
Firmware Revision The firmware version that is in the BACnet device.
APDU
The following three fields refer to all networks over which the i-Vu XT Router communicates.
APDU Timeout How many milliseconds the device will wait before resending a message if no
response is received.
APDU Segment Timeout How many milliseconds the device will wait before resending a message segment
if no response is received.
Number of APDU Retries The number of times the device will resend a message.
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Gig-E Port using BACnet/IPv4
Primary BACnet/IP
Home network
or
Set as home
This is typically the network that is communicating with the building automation
system's application. This sets the BACnet Address of the Device Object. If the
port is Enabled, the user can set this port as the home network to identify it as
the connection to the i-Vu application.
Click Disable if you want to disable the port from use.
Auto Generate Network
Number
If checked, network number is autogenerated, which then automatically sets to
((IP network number + rotary switch address) x 10) + 0.
Uncheck to use Custom Static Address Mode.
Network Number Specify a number for the BACnet/IP network or set to 0 if the port is not used.
The network number is 0 by default. Filled in automatically if Autogenerate
Network Number is checked.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
Address Mode Select the type of addressing the router is to use. See Addressing the i-Vu XT
Router.
Select Default IP Address to automatically assign the following to the router:
IP address = 192.168.168.x
where x is the setting on the rotary switches in the range from 1 to 253
Subnet Mask = 255.255.255.0
Default Gateway = 192.168.168.254
Select Custom Static if you have a permanent IP address which does not change
and is usually obtained from the network administrator.
Address Displays the unique address of the device, if assigned. Editable only if using
Custom Static addressing.
Subnet Mask Displays the Subnet Mask of the device, if assigned. Editable only if using Custom
Static addressing.
Default Gateway Displays the Default Gateway of the device, if assigned. Editable only if using
Custom Static addressing.
UDP Port The port that the i-Vu XT Router will use for BACnet communication.
If the i-Vu XT Router has two BACnet/IP networks communicating on the Gig-E
port, confirm that the home network interface has the port number set to what
the i-Vu application will use for BACnet communication.
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DNS
Edit Servers For DHCP application, enter in the DNS name servers provided by the building
network administrator.
To add a server, click Add and then enter the Name Server Address field
below.
To delete a server in the table, select it in the list and click Delete.
BBMD If this network interface will be used to access BBMDs, set the BBMD tables by
using the BBMD buttons.
Import BBMDImport BBMD tables in the specified format. See "Setting up
BACnet Broadcast Management Devices (BBMDs)" in SiteBuilder or i-Vu
Help.
Export BBMDExport the BBMD table that is in the controller to use for
storage, viewing, or troubleshooting.
Secondary BACnet IP Enable for a secondary BACnet/IP network.
Home network
or
Set as home
This is typically the network that is communicating with the building automation
system's application. This sets the BACnet Address of the Device Object. If the
port is Enabled, the user can set this port as the home network to identify it as
the connection to the i-Vu application.
Click Disable if you want to disable the port from use.
Network Number The network number for the secondary BACnet/IP network. This number must be
unique for the system.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
UDP Port The port that the i-Vu XT Router will use for BACnet communication.
If the i-Vu XT Router has two BACnet/IP networks communicating on the Gig-E
port, confirm that the home network interface has the port number set to what
the i-Vu application will use for BACnet communication.
BBMD If this network interface will be used to access BBMDs, set the BBMD tables by
using the BBMD buttons.
Import BBMDImport BBMD tables in the specified format. See "Setting up
BACnet Broadcast Management Devices (BBMDs)" in SiteBuilder or i-Vu
Help.
Export BBMDExport the BBMD table that is in the controller to use for
storage, viewing, or troubleshooting.
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Gig-E Port using BACnet/IPv6 or BACnet/Ethernet
BACnet/IPv6
Home network
or
Set as home
This is typically the network that is communicating with the building automation
system's application. This sets the BACnet Address of the Device Object. If the
port is Enabled, the user can set this port as the home network to identify it as
the connection to the i-Vu application.
Click Disable if you want to disable the port from use.
Network Number The network number for the BACnet/IPv6 network. This number must be unique
for the system.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
Address Mode For IPv6 addressing, see the IPv6 Best Practices guide.
Default IP Addressfd01::192:168:168:
Custom StaticSelect if you have a permanent IP addresses which does not
change and is usually obtained from the network administrator.
DHCPThe IP network uses a DCHP server for IP addressing.
Link-LocalAn autogenerated private IP address used for local network
segment communications. Segment starts with FE80.
SLAACUsed for Global Scope addressing and multicasting. This is defined
by the building network administrator. Segment starts with FCxx or FDxx.
Address Displays the unique address of the device, if assigned. Editable only if using
Custom Static addressing.
Prefix Length Value set between 10 and 127 to define the number of leftmost bits identifying
the network portion of the address.
Default Gateway Displays the Default Gateway of the device, if assigned. Editable only if using
Custom Static addressing.
UDP Port The port that the i-Vu XT Router will use for BACnet communication.
Multicast Address Used for broadcasts on an IPv6 network using SLAAC. Defined by the building
network administrator.
Multicast UDP Port The port that the i-Vu XT Router will use for BACnet communication.
DNS
Edit Servers For DHCP application, enter in the DNS name servers provided by the building
network administrator.
To add a server, click Add and then enter the Name Server Address field
below.
To delete a server in the table, select it in the list and click Delete.
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IPv6 Network Interfaces
--- IPv6 Network Interfaces --- System message showing the setting for IPv6, including the display name,
interface name, set address, Link-Local, Zone Index, MAC address, etc..
BBMD If this network interface will be used to access BBMDs, set the BBMD tables by
using the BBMD buttons.
Import BBMDImport BBMD tables in the specified format. See "Setting up
BACnet Broadcast Management Devices (BBMDs)" in SiteBuilder or i-Vu
Help.
Export BBMDExport the BBMD table that is in the controller to use for
storage, viewing, or troubleshooting.
BACnet/Ethernet
Home network
or
Set as home
This is typically the network that is communicating with the building automation
system's application. This sets the BACnet Address of the Device Object. If the
port is Enabled, the user can set this port as the home network to identify it as
the connection to the i-Vu application.
Click Disable if you want to disable the port from use.
Network Number The network number for the BACnet/Ethernet network. This number must be
unique for the system.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
MAC Address A factory-assigned Ethernet MAC Address
BACnet/SC Port tab
NOTE Since BACnet/SC runs on your IP network, you must configure the routers IPv4 or IPv6 address
information on the Gig-E Port tab. If the router will not be routing to IP devices, you can Disable those ports after
configuring them.
The Connections > BACnet/SC Port tab provides hub status information plus the ability to configure the items
described in the table below for up to two Secure Connect ports.
Network Number Specify a number for the BACnet/SC network or set to 0 if the port is not used.
The network number is 0 by default.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
Address The Virtual MAC address of the router on the BACnet/SC network. It is the hex
representation of the Device Instance found on the Connections > Device tab.
NOTE If the Device ID of the router is zero (not recommended), a 01 will be
assigned to the third octet of this address because zero addresses are not valid
on a BACnet/SC network.
Connection State The status of the routers connection as a client on the BACnet/SC network.
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Primary Hub URI Web address used to connect to the primary hub.
NOTE If you must use a proxy to reach the hub, enter proxy information on the
Advanced > Network tab.
Primary Hub Status The state of the primary hub communication.
Failover Hub URI Web address used to connect to the optional failover hub.
NOTE If you must use a proxy to reach the hub, enter proxy information on the
Advanced > Network tab.
Failover Hub Status The state of the failover hub communication.
Advanced
Is Failover Hub? Indicates if being used as a failover hub.
Listening Connection Type When set as a failover hub, select interface type used to listen for connections.
Server Port When set as a failover hub, enter the port on which the hub will be listening.
URIs When set as a failover hub, this is the web address used by network devices to
connect to the hub. The URI is derived from the IP Port configured on the
Connections > Gig-E Port tab.
Minimum Reconnect Time Initial number of seconds to wait before retrying a connect to a hub which
increases with each failure.
Maximum Reconnect Time Maximum number of seconds to wait between connection retries to a hub.
Connection Wait Timeout Number of seconds to wait for a hub to reply to a connection request.
Disconnect Wait Timeout Number of seconds to wait for a hub to reply to a disconnect request.
Initiating Heartbeat Interval Number of seconds to wait to send a heartbeat.
Accepting Heartbeat Interval Number of seconds to wait to receive a heartbeat.
Certificate Management
Certificate table See "To create or replace a BACnet/SC devices operational certificate" in the
BACnet/SC Setup Guide for instructions on how to create the routers operational
certificate, signed by the BACnet/SC networks Certificate Authority.
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Port S1 and Port S2
Port S1
Port S1 BACnet/MSTP Enable for a BACnet/MSTP network.
Auto Generate Network
Number
If checked, network number is autogenerated, which then automatically sets to
((IP network number + rotary switch address) x 10) + 0.
Uncheck to use Custom Static Address Mode.
Network Number The network number is 0 by default. Filled in automatically if Autogenerate
Network Number is checked.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
MAC Address You set the address for Port S1, which must be unique for the system.
End of Network Indicates status of the router's End of Net? switch.
Max Master To increase MS/TP performance, enter the highest address used on the MS/TP
network for a master controller. This number must be less than or equal to 127.
Max Info Frames This is the maximum number of information messages a controller may transmit
before it must pass the token to the next controller. Valid values are 1 to 255.
TIP Set Max Info Frames to a number in the range 20 to 100 so that the
router does not become a bottleneck for traffic being routed from a high-speed
network to the slower MS/TP network.
APDU Length The maximum length of a message or message segment that can be accepted by
the BACnet device.
Baud Rate Set this to a baud rate that all other devices on the MS/TP network are set to.
Select 9600, 19200, 38400, 57600, 76800, or 115200.
Port S1 BACnet/ARCNET Enable for a BACnet/ARCNET network.
Auto Generate Network
Number
If checked, network number is autogenerated, which then automatically sets to
((IP network number + rotary switch address) x 10) + 0.
Uncheck to use Custom Static Address Mode.
Network Number The network number is 0 by default. Filled in automatically if Autogenerate
Network Number is checked.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
MAC Address You set the address for Port S1, which must be unique for the system.
End of Network Indicates status of the router's End of Net? switch.
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Port S2
Port S2 BACnet/MSTP Enable for a BACnet/MSTP network.
Auto Generate Network
Number
Autogenerated to have the network number for Port S2 automatically set to a
number equal to ((IP network number + rotary switch address) x 10)+3.
Network Number The network number is 0 by default. Filled in automatically if Autogenerate
Network Number is checked.
NOTE When downloaded from the i-Vu application, these numbers match those
set using SiteBuilder.
MAC Address You set the address for Port S2, which must be unique for the system.
End of Network Indicates status of the router's End of Net? switch.
Max Master To increase MS/TP performance, enter the highest address used on the MS/TP
network for a master controller. This number must be less than or equal to 127.
Max Info Frames This is the maximum number of information messages a controller may transmit
before it must pass the token to the next controller. Valid values are 1 to 255.
TIP Set Max Info Frames to a number in the range 20 to 100 so that the
router does not become a bottleneck for traffic being routed from a high-speed
network to the slower MS/TP network.
APDU Length The length of a message or message segment that can be accepted by the
BACnet device.
Baud Rate Set this to a baud rate that all other devices on the MS/TP network are set to.
Select 9600, 19200, 38400, 57600, 76800, or 115200.
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Advanced tabs
Security tab
Configuration Access
Disable Service Ports When checked, disables all communication through the Service Port. You can only
configure the i-Vu XT Router in the i-Vu application or Field Assistant by using
BACnet/IP.
Allow Configuration on
Service Port
Enables access to the controller setup pages through the Service Port.
Allow Configuration on Gig-E
Port
Enables access to the controller setup pages through the network that the Gig-E
Port is connected to. See Connecting to the router through the Gig-E Port.
NOTE You must first set a password in the i-Vu application.
BACnet Whitelist for Gig-E
Enable BACnet Whitelist Check to enable. The list of IP addresses displayed on the page are the IP
addresses the device is allowed to communicate with. Must include the server IP
address.
Enable Private IP Ranges Restricts communication with the router to all private IP addresses.
IPv4 Lists of Ipv4 ranges that can be used in whitelisting
IPv6 Lists of Ipv6 ranges that can be used in whitelisting
Whitelist
Enable Custom Range
Whitelist
Check to enable.
Address Ranges Click Add to enter information or Delete to remove existing information.
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Alarms tab
Dead Controller Timeout
BACnet/SC Certificate
Expiration
Alarm Active The current status of the alarm
Enable To Off-Normal Event Clear this checkbox to disable Alarm or Return to off-normal messages of this type
from the i-Vu XT Router.
Enable to Normal Event Clear this checkbox to disable Alarm or Return to normal messages of this type
from the i-Vu XT Router.
Time Delay Specifies the delay between the onset of the Off-Normal condition and the
reporting of the alarm to the i-Vu application.
Description Short message shown when this type of alarm is generated.
Notification Class A BACnet alarm's Notification Class defines:
Alarm priority for Alarm, Fault, and Return to Normal states
Options for BACnet alarm acknowledgment
Where alarms should be sent (recipients)
Alarms in the i-Vu application use Notification Class #1. The i-Vu application is
automatically a recipient of these alarms.
Object Name A unique alphanumeric string that defines the BACnet object.
Warning Threshold
If a certificate is within this number of days of expiring, it will appear yellow in the
Certificate Management table.
A weekly alarm will be triggered in the i-Vu application when one of the routers
BACnet/SC certificates is in this state.
Critical Threshold
If a certificate is within this number of days of expiring, it will appear red in the
Certificate Management table.
A daily alarm will be triggered in the i-Vu application when one of the routers
BACnet/SC certificates is in this state.
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Notification Class tab
A BACnet alarm's Notification Class defines:
Alarm priority for Alarm, Fault, and Return to Normal states
Options for BACnet alarm acknowledgment
Where alarms should be sent (recipients)
Alarms in the i-Vu application use Notification Class #1. The i-Vu application is automatically a recipient of
these alarms.
Notification Class Recipients The first row in this list is from the i-Vu application. Do not delete this row. Click
Add if you want other BACnet devices to receive alarms associated with this
Notification Class.
NOTE Additional entries in this table may be lost after a download.
Recipient Type Select Recipient Device for device recipients that support dynamic binding.
Complete the Recipient Device field if you are using this recipient type.
Select Recipient Address (static binding) for either of the following:
Third-party BACnet device recipients that do not support dynamic binding
When you want alarms to be broadcast (you must uncheck Issue Confirmed
Notifications). This use is rare.
Complete the Network Number and MAC Address fields if you are using this
recipient type.
Recipient Device Type the Device Instance from SiteBuilder (or from the network administrator for
third-party devices) in the # field.
Network Number Specify a number for the BACnet network or set to 0 if the port is not used.
MAC Address A factory-assigned Ethernet MAC Address or IP Address
Issue Confirmed
Notifications
Select to have a device continue sending an alarm message until it receives
delivery confirmation from the recipient.
Transitions to Send Uncheck the types of alarms you do not want the recipient to get.
Off Normal BACnet priority for Alarms.
Fault BACnet priority for Fault messages.
Normal BACnet priority for Return-to-normal messages.
Days and Times to Send
Monday to Sunday
From Time
To Time
Select days and times during which the recipient will receive alarms.
Process Identifier Change for third-party devices that use a BACnet Process Identifier other than 1.
The i-Vu application processes alarms for any 32-bit Process Identifier.
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Acknowledgments Required
To Fault Ack Required
To Normal Ack Required
To Off-Normal Ack Required
Specifies whether alarms associated with this Notification Class require a BACnet
Acknowledgment for Off-Normal, Fault, or Normal alarms.
TIP You can require operator acknowledgment for an Alarm or Return-to-
normal message (stored in the i-Vu database). In the i-Vu interface on the
Alarm > Enable/Disable tab, change the acknowledgment settings for an alarm
source or an alarm category.
Priority
To Fault Priority BACnet priority for Fault messages.
To Normal Priority BACnet priority for Return-to-normal messages.
To Off Normal Priority BACnet priority for Alarms.
Identification
Notification Class A BACnet alarm's Notification Class defines:
Alarm priority for Alarm, Fault, and Return to Normal states
Options for BACnet alarm acknowledgment
Where alarms should be sent (recipients)
Alarms in the i-Vu application use Notification Class #1. The i-Vu application is
automatically a recipient of these alarms.
Object Instance The instance number of this BACnet device.
Object Name An alpha-numeric string that is unique within the BACnet device.
Description The description of this BACnet device.
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Controller Clock tab
The Controller Clock page provides the following information plus the items described in the table below:
Date Format
Local Date
Time Format
Local Time
UTC Offset
Daylight Saving Status
Advanced Clock Options
Clock Fail Date Date the router uses when its real-time clock is invalid.
Clock Fail Time Time the router uses when its real-time clock is invalid.
Network Time Protocol
Network Time Protocol To define an NTP server to use for time synchronization:
1 Click Add.
2 Define Server either by:
IP Address
DNS name
NOTE DNS has to be set up on the Gig-E Port tab in order to use names on
NTP.
3 Check the Enable box.
4 Click Restart.
BACnet Time
Synchronization
Time Synchronization
Sensitivity
When the router receives a time sync request, if the difference between the
router's time and the time sync's time is greater than this field's value, the router's
time is immediately changed. If the difference is less than this field's value, the
router's time is slowly adjusted until the time is correct.
Time Broadcaster will
synchronize time every
If you have third-party BACnet devices on one of the router's networks, you can
have the router send a BACnet time sync to those devices at the interval you
define in this field.
Time Synchronization
Recipients
To define third-party BACnet devices as Time Synchronization Recipients:
1 Click Add.
2 Select Recipient Type:
Device ID
Address
Local Broadcaster
Global Broadcaster
3 Enter the Recipient Device information.
4 Click Accept.
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Color Cache tab
Cache Group Number
Peer Caching Enabled This checkbox will be checked for the router that was defined in SiteBuilder as the
peer caching router.
Disable Color Cache Clear (enable) to improve responsiveness in retrieving colors.
Select (disable) to reduce network traffic to third-party (non-color-supporting)
devices.
NOTE Selecting this checkbox also disables dead module alarms.
Dead Controller Timeout After this period (minutes:seconds) of non-response from the Carrier controller,
the router sends an alarm to the server.
Reports Colors To The BACnet Object Identifier of the router that was defined in SiteBuilder as the
peer caching router.
Diagnostics tab
This page allows you to:
1 Download log files
2 Capture network communication on the BACnet/SC ports and then download the capture file for
troubleshooting
3 Access additional diagnostic tools with assistance from Carrier Controls System Support
Logs Retrieve all - Downloads all logs into a zip onto your computer
Specific log - Allows you to choose to download the application logs (by date)
or the system logs
Delete all
Delete captures
Packet Capture
Primary BACnet/SC
Secondary BACnet/SC
This allows you to capture network communication on the BACnet/SC ports and
then download the capture file for troubleshooting.
Click Start and Stop to initiate and end your capture, then click Get capture file to
download the file.
NOTE Capture files have a 25MB limit. If you need a larger capture, contact
Carrier Controls System Support.
To dissect BACnet/SC packet captures, you will need to place the two provided
Lua scripts into the plugins directory of your Wireshark installation. You can
download the Lua scripts from the Carrier Community Portal website.
Technical Support Tools Send the displayed Challenge key to the Carrier Controls System Support
representative who will provide an Activation Key for you to enter, then click
Enable.
Additional tools will be displayed to help Carrier Controls System Support
troubleshoot issues. Enabling these tools has security implications, therefore they
are automatically disabled after 2 hours.
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Network tab
Device Host Name Device name identified on the IP network. Primarily used for DHCP to help the IT
administrator identify this device on their network.
Characters allowed are:
ASCII letters from A to Z, lower or upper case
0 to 9
hyphen
A Host Name may not start with a hyphen or have only numerals
Enable Proxy Enable this checkbox if the BACnet/SC communication interface needs to get
through a proxy firewall to communicate out to other networks.
Proxy Server Address Set the IP address of the proxy host.
NOTE If you have a DNS set up on the Gig-E Port tab, you can use the DNS name
of the proxy server here.
Proxy Port Set the port for communication on the proxy host.
Proxy Username Set a username if required to authenticate on the proxy server.
Proxy Password Set a password if required to authenticate on the proxy server.
No Proxy For Set addresses that do not require passing through the proxy to communicate.
These addresses are typically exempt from the proxy requirements.
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If you have problems mounting, wiring, or addressing the i-Vu XT Router, contact Carrier Controls System
Support.
LEDs
NET (Network Status) Tricolor LED
Color Pattern Condition Message in Module
Status
Possible Solutions
Red On Ethernet connection problem No Ethernet Link Connect Ethernet Cable
Check other network
components
Red 1 blink One of the following BACnet/IP
(Ethernet) DLL reporting issue:
Unable to create tasks
Unable to open socket for BACnet
port
BACnet/IP error Cycle power
Red 2 blink Current default IP address does not
match the current rotary switch setting
Default IP address
mismatch
Use the controller setup
Ports tab to set the IP
address
Cycle power to accept new
IP address
Change rotary switches to
match current default IP
address
Troubleshooting
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NET (Network Status) Tricolor LED
Color Pattern Condition Message in Module
Status
Possible Solutions
White 1 blink Unable to connect to BACnet/SC Hub BACnet/SC Not
Connected
Configuration issue ex:
no URL for hub
Certificate issue
No hub connection
White On Unable to connect to BACnet/SC Hub,
but connection to failover hub was
successful
BACnet/SC Connected to
failover hub
Fix any issues present with the
primary hub connection
Blue On One of the following issues:
Port communication firmware did
not load properly
Port communication firmware is
not running
Invalid protocol selected
ARCNET/MSTP firmware
error
Change rotary switch to
select valid protocol
Cycle power
Blue 1 blink Invalid address selected for protocol Invalid address selection
for ARCNET/MSTP
Change rotary switch to valid
address
Blue 2 blink Router has same MAC address as
another connected device
Duplicate address on
ARCNET/MSTP
Change rotary switch to unique
address
Blue 3 blink Router is the only device on the
network
No other devices
detected on
ARCNET/MSTP
Check that network cable
is connected properly
Check that baud rate is
correct
Blue 4 blink Excessive errors detected over 3
second period
Excessive
communication errors
on ARCNET/MSTP
Check that network cable
is connected properly
Check that baud rate is
correct
Blue 5 blink ARCNET traffic overload possibly due
to circular router or excessive COVs
(change of values)
Event System Error -
FPGA RX FIFO full
Check the network
configuration for a circular
route
Increase the time
between COVs to reduce
excessive COV traffic
Green On All enabled networks are functioning
properly
No errors No action required
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Installation and Start-up Guide 38 All rights reserved
SYS (System Status) Tricolor LED
Color Pattern Condition Message in Module
Status
Possible Solution
Red 2 blink Restarting after an abnormal exit Auto restart delay due to
system error on startup
After 5-minute delay has
expired, if condition occurs
again then cycle power
Red 4 blink Firmware image is corrupt Firmware error Download driver again
Red Fast
blink
Firmware error has caused the
firmware to exit and restart
Fatal error detected No action required
Green 1 blink No errors Operational No action required
Green 2 blink Download of driver is in progress Download in progress No action required
Green 3 blink BACnet Device ID is not set Download required Download the router
Green Fast
blink
Installation of recently downloaded
driver is occurring
N/A No action required
Blue On Router is starting up N/A No action required
Blue Slow
blink
Linux (operating system) is starting up N/A No action required
Blue Fast
blink
Linux is running but it could not start
the firmware application
N/A Download driver
Orange slow
blink
i-Vu XT Router with drv_gen5 driver is
starting
N/A No action required
Orange 2 blink i-Vu XT Router with drv_gen5 driver
has started but is not yet able to
determine system and network status
N/A No action required
To get a Module Status report
A Module Status report provides information about the router and verifies proper network communication with the
router. You can get this report:
In the i-Vu applicationRight-click the router on the navigation tree, then select Module Status.
In the controller setup interface through the Service PortClick and select Modstat from the drop-down
list.
See Appendix - Module Status field descriptions (page 43).
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Installation and Start-up Guide 39 All rights reserved
To get a Device Log
If Carrier Controls System Support instructs you to get the router's Device Log containing diagnostic information
for troubleshooting:
1 Select the i-Vu XT Router in the i-Vu navigation tree.
2 On the Properties page, click Device Log.
NOTE You can click Device Log Archive to download a file containing multiple Device Logs to your computer. This
also contains any network packet captures that have been run from the controller setup pages or the Driver
Properties on Advanced > Diagnostics tab (page 34).
To get the i-Vu XT Router's serial number
If you need the routers serial number when troubleshooting, the number is on:
A Module Status report (Modstat).
A laser-etched number and QR code on the circuit board inside the router.
Some routers have a sticker on the front with the serial number, MAC address, and a QR code.
See To get a Module Status report.
To replace the i-Vu XT Router's fuse
If you turn on the routers power switch and the LED is not lit, the fuse that protects the router may be blown.
Remove the fuse and use a multimeter to check it.
The fuse is a fast acting, 250Vac, 2A, 5mm x 20mm glass fuse that you can purchase from one of the following
vendors:
Manufacturer Mfr. Model #
Littelfuse 0217002.HXP
Bussmann S500-2-R
Belfuse 5SF 2-R
Optifuse FSD-2A
Before replacing the fuse, try to determine why the fuse blew. Check the power wiring polarity of the i-Vu XT
Router and any other devices that share the power supply. Use the same polarity for all of them.
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Installation and Start-up Guide 40 All rights reserved
To replace the fuse:
1 Turn off the router's power.
2 Remove the red power connector.
3 On both ends of the router, insert a small flathead screwdriver as shown below, and then gently pry up the
cover until it is released from the base.
4 Remove the cover from the base.
5 The fuse labeled F1 is located near the power connector. Use a fuse puller to remove the fuse.
6 Use the fuse puller to snap the new fuse into the fuse holder.
7 Replace the router's cover.
8 Replace the power connector.
9 Turn on the router's power switch.
10 Verify that the LED on top of the router is on.
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Installation and Start-up Guide 41 All rights reserved
To take the i-Vu XT Router out of service
If needed for troubleshooting or start-up, you can prevent the i-Vu application from communicating with the i-
Vu XT Router by shutting down communication from the i-Vu XT Router to the i-Vu application. When Out of
Service, i-Vu no longer communicates properties, colors, trends, etc.
1 On the i-Vu navigation tree, select the i-Vu XT Router.
2 On the Properties page, check Out of Service.
3 Click Accept.
To troubleshoot BACnet/SC connection issues
If the Connection State on the BACnet/SC Port tab is not showing as Connected:
1 Note the Hub Status message.
2 Confirm that the Operational Certificate and Certificate Authority have not expired.
3 Confirm that there are no firewalls blocking access to the BACnet/SC Hub.
4 If necessary, set up a Proxy on the Advanced tabs > Network tab to reach the BACnet/SC Hub.
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Installation and Start-up Guide 42 All rights reserved
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired
operation.
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy, and if it is not installed and used in accordance with this document, it may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
CAUTION Any modifications made to this device that are not approved by Carrier will void the authority
granted to the user by the FCC to operate this equipment.
CE Compliance
WARNING This is a light industrial product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
Industry Canada Compliance
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.
BACnet Compliance
Compliance of listed products to requirements of ASHRAE Standard 135 is the responsibility of BACnet
International. BTL is a registered trademark of BACnet International.
Compliance
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Installation and Start-up Guide 43 All rights reserved
Field Description
Product Name Identifies the Product Type
Version The version of the driver
Date/Time Date and time the Modstat was run
Product Serial Number The serial number of the module set at the factory
Operating System
Java Version
Processor Architecture Memory
Underlying hardware and software architecture of the router
Device Instance A unique ID assigned to the router
Number of BACnet Objects The number of BACnet objects that were created in the device and the
number of those objects that are network visible.
Model Name Identifies the Product Type
Downloaded by When and where the last download was performed
Reset Counters: The number of times each of the following events have occurred since the last
time the router was commanded to clear the reset counters.
See NOTE below this table.
Power failures Interruption of incoming power
Commanded boots Includes commands issued from the i-Vu interface such as the zap manual
command, plus commands issued during a memory download.
System errors Error in the router's firmware or hardware
S/W Watchdog timeouts Watchdog is firmware that monitors the application firmware for normal
operation. If the watchdog firmware detects a problem, it restarts the
application firmware.
H/W Watchdog timeouts H/W Watchdog will restart the router if it detects a severe problem with the
router's operating system
Statistics and Network Activity Shows network communication statistics to assist with troubleshooting.
Network Information The various network addresses for the router. The Current and Assigned
addresses will be the same unless there are configuration changes that have
not been activated.
IP Networks BBMDs Shows the following information for each active IP network:
BBMD Active shows whether the BACnet Broadcast Management Device is
currently active (true) or inactive (false).
BBMD Entriesthe number of entries in the BBMD table (500 maximum).
FDT Entriesthe number of entries in the Foreign Device Table (500
maximum).
BACnet/SC Information BACnet/SC connection status as of when the Modstat was run. Also shows the
web addresses used to access the primary and/or failover hubs.
Appendix - Module Status field descriptions
i-Vu XT Router (drv_gen5) CARRIER CORPORATION 2022
Installation and Start-up Guide 44 All rights reserved
Field Description
BACnet/SC Certificates Lists the operational certificates and certificate authorities installed on the
router, with expiration information.
Route Information Port Number BACnet networks that a router is currently routing traffic to. The list changes
as BACnet routers are added or removed from the system.
Core and Base board hardware Gives the following information about the router's boards:
Type and board numbers that are used internally by Carrier.
The manufacture date and serial number.
System status Gives the current status of the router's operation. See LEDs (page 36) for all
possible conditions.
Network status Gives the current status of the router's networks. See LEDs (page 36) for all
possible conditions.
Driver Version The name, version, and date of the driver, as well as all the bundles and
versions.
Switch Settings
Protocol Rotary The routers rotary switch setting for Port S1 protocol
Address Rotary The router's rotary switch address (MAC address)
Port S1 End of Network End of Network switch position for Port S1
Port S2 End of Network End of Network switch position for Port S2
System error message history High-severity errors since the last memory download. Shows the most recent
10 messages.
See NOTE below this table.
Warning message history Low-severity errors and warning messages since the last memory download.
Shows the most recent 10 messages.
See NOTE below this table.
Information message history Information-only messages since the last memory download. Shows the most
recent 10 messages.
See NOTE below this table.
NOTE If you want to clear the Reset counters and the three message history fields, click the Clear Counts/Logs
button on the router's Properties page in the i-Vu application. To delete all logs, including current logs, click the
Delete All button in the Advanced > Diagnostics tab under Logs.
i-Vu XT Router (drv_gen5) CARRIER CORPORATION 2022
Installation and Start-up Guide 45 All rights reserved
Important changes to this document are listed below. Minor changes such as typographical or formatting errors are not
listed.
Date Topic Change description Code*
1/11/22
Specifications Updated EU Compliance X-PM-BM-E
BACnet/SC Port tab Added note X-PM-LO-O
* For internal use only
Document revision history
Carrier 2022
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