Canon VK-64 Administrator's Manual PDF

Pages 302
Year 2008
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Summary of Content for Canon VK-64 Administrator's Manual PDF

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MPEG-4 NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY... NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE... ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC... SEE HTTP://WWW... MPEGLA... COM...

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It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods... Use this manual as a reference when making a backup of data or troubleshooting a problem...

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System Design Concept ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 28 System Configuration example ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 28 When using multiple Storage Servers ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 30 When using Viewer alone ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 30 Server Sizing Concept ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 31 Approximate Video Data Volume per Second ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 31 Required Hard Disk Capacity ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 31 Sensor Event Recording and Motion Detection Recording Concept ... ... ... ... ... ... 35 Storage Server Performance ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 36 Notes on Viewer Sizing ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 37 Network Bandwidth Concept ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 38

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Disk Space Management <Important> ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 64 Disk Space Management Level ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 64 Handling at Each Level ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 64 Low Disk Space Warning Level Calculation Method ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 66 Threshold Level Calculation Method ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 66 Limit Level Calculation Method ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 67 Calculation Example for Each Level ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 67

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How to Launch ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 158 Launch by Connecting to the localhost ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 159 Launch Storage Server by Specifying the IP address ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 160 Launch without Storage Server (Viewer Only Mode) ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 161 Functions not Available in Viewer Only Mode ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 161 Viewer Start-up Window ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 162 Viewer Start-up Option ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 163

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Set the Tab for Guest User ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 169 Set the Frame Rate during live viewing ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 169 Audio Transmission Setting ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 170 Focus Operation Setting ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 170 Proxy Server Setting ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 170 Superimpose the Date and Time on Still Frames ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 171 Save Viewer Settings ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 171

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Use Timeline and View Events ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 204 Timeline Overview ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 204 Monitor Live Video in relation to the Timeline ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 205 Use the Timeline to play and extract video ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 206 One-minute a manual recording (Record Now) ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 208 Shoot a Snapshot ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 209 Daylight Savings Indicator ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 210 Extract video to save to a file ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 210

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Message List ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 260 Operation Messages and Error Messages ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 260 VK-64/VK-16 Recording Engine Logs ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 277 Access Engine Log ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 281 VK-64/VK-16 Viewer Logs ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 281 Log Storage Destination ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 282 A List of Error Codes in Log File ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 282 VK Event Information ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 287

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Administrators Manual (this manual - pdf file) This manual is intended for the System Administrator to install and operating this

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When load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer... Also, when available disk space is low, the disk load may increase and the video recording may be interrupted...

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This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system...

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Install Storage Server and Viewer2 The Storage Server and Viewer can be installed on one PC... The Viewer can be installed on other computers on the network, and it will access recorded video from the Storage Server through the network... Server setting, event notification to users and user privilege configuration can be set via Storage Server Configuration dialog...

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Monitoring live video and playing back recorded events can be done by the Viewer application... And also you can customize the Viewing Area and save Layouts...

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Network Video Recorder consists of two software component: a Storage Server and a Viewer... The Storage Server can record video from multiple Camera Servers, and can also record event information from motion detection and external device inputs... The Viewers can show the live video from multiple Camera Servers, and playback video recordings saved on a Storage Server...

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If you want to use additional Viewers, purchase the required number of viewer license... If you do not need to record video, the Viewer can be used in a standalone configuration... You can perform live viewing and camera control of up to 64 units (cannot use functions such as recording and playback, display event information from motion detection and external device inputs, or still frames)...

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Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN... Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily... And also addition of new camera or change of camera location can be done flexibly...

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Display live and recorded video Viewer Administrator Capabilities: Configure recording settings Configure event alerts Viewing Live Video Viewing Events Viewing recorded video Configuring Camera Servers Configuring Storage Server

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If using VB150 with multiple cameras, there are restrictions on frame rate... Refer to your VB150 Users Manual for details ( P... 36)...

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* The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc... )... It is also dependent on pre-event recording settings... Please contact dealers that handle Canon products for further information...

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Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3...

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Therefore, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the cameras top page... Register the site to ensure normal functioning...

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If you upgrade your PC to Windows Vista before upgrading the software to v2... 0, you will not able to complete upgrade installation to v2... 0... In this case, follow the procedure below...

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You cannot use shadow backup of Windows Vista... So, if once you delete a configuration file of VK-64/VK-16, you cannot restore the file with shadow backup... ( P... 233)

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Installation of both Storage Server and Viewer on a single PC may cause a heavy load on your PC depending on the number of camera servers or recording schedule... If you use VK-64/VK- 16 with many Camera Servers, install each application on different PCs... Viewing with a low capacity PC may take longer, the specified frame rate may not be achieved, recording frame rate may be lower, or recording may be interrupted (P... 31)...

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One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server... For each Viewer, Master Storage Server ( P... 30) needs to be specified for saving information such as zones and locations of cameras, as well as saving Viewer layouts created by the user...

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A master storage server is a server, which viewers connect to in the first place... Master storage servers store information about camera servers, locations, zones and viewer layouts, which range over multiple storage servers... Viewers extract those information from a master storage server...

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Required Hard Disk Capacity The size of the images varies depending on the configuration of the Camera Server (the settings for Quality and Resolution) and the complexity of the actual image...

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For the above configuration, when JPEG images from 16 camera servers are being recorded continuously at 2 frames per second all day, every day, the required hard disk space is approximately 40GB per day (=30KB x 16 cameras x 60 seconds x 60 minutes x 24 hours = 41472000KB per day)...

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The following tables give some typical data sizes per frame (in kilobytes) for various combination of quality and resolution values referring to a VB-C60, VB-C300 and VB-C50i... However the actual data size may be different from the data size in the table below depending on the weather condition and complexity of the image... For example, images of an empty corridor would typically be smaller than these values and images of an intricate pattern such as a crowded shopping mall may be larger than these...

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Example of frame size with VB-C50i* The data size of VB-C50iR and VB-C50FSi is the same as VB-C50i's...

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* All of the data in the previous page sizes are only rough guide, and may increase or decrease depending on the object being shot... Please be sure to confirm under the actual installation conditions before starting operations... Select Video Information from the View menu of the Viewer (bundled with the Camera Server) to check the data quantity per frame...

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These data above are rough guide... As many factors can influence the actual performance possible (including networking equipment, disk write speed, complexity of camera image, etc), the actual performance of VK-64/VK-16 recording in a specific installation will vary... Please be sure to confirm under the actual installation conditions before starting operations...

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Live-video viewing and recorded vidoe playback performance of the VK-64/VK-16 largely depends on the CPU and graphics board performance on the PC... The CPU performance affects image capturing and video data generation, and the graphics board performance affects image drawing...

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Note that the total frame rate above varies depending on the combination of the PC and graphics board... It is also affected by other applications (e... g... , anti-virus application) running on the same PC...

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VK-Lite is bundled with the VB-C60... This is a simplified version of the Network Video Recorder VK-64/VK-16... The differences in functionality between the VK-64/VK-16 and VK- Lite product versions are summarized below...

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Functions that cannot be used with the VK-Lite Viewer or VK-Lite Server are indicated by the following marking in the text...

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*2 In case of using VK-64/VK-16 with multiple storage servers, you can unify management of cameras registered to each storage server and the recorded data, if you set one master storage server... When connecting to each storage server using VK-Lite viewer, you need to switch connection one by one...

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Refer to Chapter 3 for how to use the Storage Server... Refer to Chapter 4 for how to use VK Viewer... The following icons are displayed if VK-Lite is installed...

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The Software License Agreement screen appears... Read the agreement carefully... Click the radio button, I accept the terms in the license agreement and then click Next to continue...

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It is recommended not to change the designated installation directory... Click Change to choose another installation path if necessary, and then select the directory to install the software...

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Version 2... 0 of the Viewer is able to connect to versions 1... 2, 1... 3, and 1... 4 of the Storage Server... All of the versions are able to be selected as the Master Storage Server... However, the following functions are specific to version 2... 0, and cannot be used on previous versions of the Storage Server... VB-C60 registration Audio-related settings Retrieving summary information from a Storage Server

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Select All Programs, Accessories, and Command Prompt from the Start menu to display the command prompt... If you press the Enter key following the command shown above, a series of questions appears, then conversion starts... Reboot the PC after the process completes conversion... Any data on the hard disk is not lost by conversion...

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In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management...

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Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2... 0 > Storage Server Configuration...

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Click the title bar icon and select About Storage Server Configuration or right-click the title bar to display the About Storage Server Configuration box...

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Events associated with Storage Server started/stopped, User log in, and Network drive assignment error do not appear in a Viewers Timeline ( P... 204), Live Events Log ( P... 212), or Event Search Dialog ( P... 214)...

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Enable e-mail notification and select a priority... Events of that priority and above will lead to notification e- mails... Enter the e-mail subject line, for example, Immediate Action Required... Enter the address of the recipient and enter your from address...

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By default, a user called admin is created... The password is NVR... It is strongly recommended that this should be changed after installation...

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Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server

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Reduce recording frame rate when disk is under high load - When disk is highly loaded, recording frame rate is temporarily reduced to prevent the recording from stopped... Refer to Chapter 6 for details... This function is available for JPEG video recording... It cannot be used for MPEG-4 video recording (VB-C60)...

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When the free disk space has fallen below the value specified in the Low Disk Space Warning Level field, an event occurs and an event notification mail is sent... Also, if the used disk space exceeds the value specified in the Maximum disk space used field, recorded video will not be saved until the required free disk space is secured... Refer to P... 64 for the disk space management...

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Click Browse, select a folder where you want to save recorded video data in the Browse for Folder dialog... Click OK to enter the path of the selected folder in the path field...

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Windows does not allow a user who has logged in with a local system account (used for normal service management) to add a network drive... The Add network drive and Delete network drive items are disabled while you are logging into Windows with a local system account... To set the network drive, click Stop Storage Server to stop the Storage Server, and click the Logon Settings and switch to an account which is allowed to use the network drive (i... e... , account with Windows Administrator and Logon As Service privileges)... Refer to P... 63 for the Logon As Service privilege...

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If you are logging onto the Storage Server with a Local System account, select Local System Account... If you are log onto the Storage Server with another account, enter the account name in Account and password in Password and confirm password...

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Item affecting recording setting has been changed... To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer...

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Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings...

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The event notification e-mail is sent when the priority specified for the Low Disk Space Warning Level option in the Event tab of the Storage Server Configuration dialog is equal to or higher than the priority specified in the Event Notification tab... Refer to P... 68 and P... 70 for how to set the Events and Event Notification tabs...

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Old video files may be deleted even if these are within the Maximum retained history period... However if the oldest file is currently used in the Viewer (for example for playback of recorded video), it would not be deleted and the next oldest file will be deleted instead... Deletion will continue until the free space rises above this threshold again... Refer to Chapter 7 for saving files...

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If other applications are also using the same hard disk, you need to review the condition 2)... Even if the Storage Server uses a small quantity of disk space, it may reach the Low Disk Space Warning Level because other applications has consumed disk space...

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The requirements of Threshold Level may be achieved before the requirements of Low Disk Space Warning Level are satisfied, depending on circumstances... For example, large numbers of cameras with limited disk capacity may bring a larger value for (Numbers of camera +1) x 32 MB + 96 MB, compared with the value of Disk capacity x Low disk space warning level/100...

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If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the Events tab...

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Events associated with Recording, User log in, and Failed to map a network drive do not appear in a Viewers Timeline ( P... 204), Live Events Log ( P... 212), or Event Search Dialog ( P... 214)...

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Check the Send E-mail when event occurs option and select the priority level for sending e-mails from the Priority drop-down menu... Events of the setting priority and above will lead to e-mail notification ...

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If you wan to use POP-before- SMTP for user authentication, check the Use POP-before-SMTP option, and enter the user name used for authentication in User Name and password in Password... Also, enter the host name or IP address of the POP server in POP Server and port number in Port...

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Operator Status Users can only access the Viewer windows ( P... 166) created by Administrator... Also, they only can access to live video and recorded video on Storage Servers they have permission to access...

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Check the Administrator option of a user in the User List to enable the user to have the Administrator privileges... Do not check the option if you do not want to enable the user to have the Administrator privileges...

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Check the Authentication is required when starting this tool i f user authentication is required when launching the tool... If this option is checked, the Login dialog appears before the Storage Server Configuration dialog appears...

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To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen...

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If you want to add a Storage Server to the connect option menu, login the desired Storage Server by specifying its IP address and click Add Storage Server in the Viewer Settings window ( P... 167)...

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Launch by Connecting to the Localhost If you want to use the local PC for viewer as well as Master Storage Server, connect to recording server on local PC to start the Viewer...

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it should not perform response buffering... The Proxy Server which is configured to perform response buffering may lead to delays in sending small amounts of data (such as events) from the Storage Server to the Viewer... You cannot use the Apache proxy server since it perform response buffering...

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When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below... You should configure the Viewer using the Configuration and Preferences screen...

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Access to the Configuration and Preferences screen To open the Configuration and Preferences screen, the following operation should be performed...

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Use the Storage and Camera Server Summary screen to create a location and zone, to add the Storage Server, and to add the Camera Server...

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Add Camera Server - Allows you to add a Camera Server to the system... Edit Camera Server - Allows you to edit an existing Camera Servers settings... Remove Camera Server - Allows you to remove a Camera Server from the system...

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Cameras are grouped into Locations and Zones... Locations are for example, an office building, shop or school... Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area...

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When multiple Storage Servers are used and a Storage Server which already has registered Camera Servers is changed to the Master Storage Server, thumbnails of registered Camera Servers may not be displayed... In this case, update the thumbnails by clicking Connect on the Edit Camera Server dialog for each Camera Server on the Master Storage Server...

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If you want to add a Zone to another location not listed, you should first create the Location before you add the Zone...

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Click a location or zone in the list to highlight it and select Delete from the Edit menu... Alternatively, click a location or zone to select it, then press the Delete key on your keyboard...

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If you are using multiple Storage Servers, add each Storage Server as directed below... You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added...

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You need to change Windows settings of a storage server to be added before if you are using Windows XP SP2 or Windows Server 2003... Refer to Notes on Operating Environment ( P... 24~27)...

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If a Storage Server is deleted, all Location, Zone, thumbnail and Layout information for cameras associated with this Storage Server will be deleted as well...

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After preparing for Camera Server registration (i... e... , creating a location and zone, and adding the Storage Server), you should register the Camera Server...

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The camera names in the list are those specified by the Camera Server... Refer to the Camera Servers Users Manual for more information on setting the name (Camera Name for VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VB- C10/VB-C10R, Device Name for VB150, VB-C300NA or VB-C300PA for VB-C300)...

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Recording schedules should be set in order to record video... Even though you click OK, video recording will not start immediately... Note

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Enter the Host Name or IP address in Host Name or IP, then enter the port number for the Camera Server in Port... The Host Name or IP should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less (each label, separated by a period, must be 3 characters or less), and the Port must be a figure within the range from 1 to 65535...

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If you have a Multi-Terminal Module VB-EX50 unit plugged into a VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and have configured the Use External Video Input, video seen in the Viewer may be taken from cameras connected to the Multi-Terminal Module... Switch the video at the Admin Viewer as required...

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The recording streams cannot accept requests from multiple Storage Server... If recording stream requests are made to one VB-C60 from multiple clients, the second and subsequent requests return errors and connect in normal mode...

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When you add a Zone in the Add Zone dialog, you should also add it to a Location in the same dialog...

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Move the mouse cursor around the image... Arrows will appear and you can click and drag the cursor in that direction... The preview will change accordingly... When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear...

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If you open the Add Camera Server dialog from the Search Results screen, you will return to the Search Results screen...

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Edit Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones)... The same dialog as Add Camera Server ( P... 93) appears...

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To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window...

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Delete Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones)...

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To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window...

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One recording schedule can have Continuous, Motion Detection, and Sensor Event recording settings... You can record a Camera Server continuously at 1 frame per second and, for example, set recording to increase to 5 frames per second when motion occurs...

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For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen...

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Zone representing camera areas in the LocationZone Camera schedule time bars

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Click the Special Day Schedule tab to display the Special Day Schedule screen... 4 VK-64/16VK-64/16

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The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs... to 24:00 hrs)... To have a special day schedule run over a long weekend (Fri, Sat & Sun), all dates of three days must be added to the list of days to use the schedule...

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When the Recording Schedules window first appears, the first Storage Server in the list is shown with its associated schedule to the right...

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The menu may list more assigned Storage Servers... If you select another Storage Server, the Schedule Area will refresh and associated schedule zones will be shown...

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You can click and drag the schedule area of several cameras to bring up the Add Schedule Item - multiple cameras dialog... This allows you to easily set schedules for multiple cameras... Once created, settings for each camera can be customized later...

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If you have defined any special day schedules, at that time the schedules will override normal schedule times for the whole day...

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You can set the frame rate from 0... 1 frames per second to 30 frames per second... The default is 5 frames par seconds... The upper limit is 5 frames per second with VK-Lite...

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Select On or Off from the Exposure Compensation drop-down menu (You can set the exposure compensation to High, Medium, Low or Off for VB-C300, VB- C50i/VB-C50iR, VB-C50FSi and VB-C50Fi... On VB-C60, the options include: 0, +1, +2, +3, -3, -2, -1)...

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and shifted to digital zoom, Custom in the Preset pull-down menu is not available... Even if you click OK in the Add/Edit Schedule Item dialog or the Sensor Event Settings dialog, an error message will appear and the settings will not be applied...

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If you select Not specified, the Storage Server does not attempt to change the setting, rather it accepts whatever Night Mode setting and resolution the Camera Server offers...

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The additonal option is available with VB-C60/VB-C300... Other models cannot use these options... S Shade Ctl... only available with the VB-C60...

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Camera Servers have feature to record videos on memory of the camera with sensor input or schedule... If settings are enabled on the Camera Server, they take precedence over any settings made in VK-64/VK-16... This may cause some confusion if your VK- 64/VK-16 recording schedules fail to record with the correct camera preset... You should disable such Camera Server features if you wish VK-64/VK-16 settings to take precedence...

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Click Set-up in the Add/Edit Schedule Item dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C60)...

Page 120

The Motion Detection function is not suitable for conditions where high reliability is required... It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes... Canon accepts no liability whatsoever for faults, etc... resulting from the use of the Motion Detection...

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If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position... The camera control will be lost when starting to control the camera at the Camera Server...

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You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog... This allows you to easily set recording schedules for multiple cameras... Once created, settings for each camera can be customized...

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The specified frame rate is the frame rate that the Storage Server will attempt to record, however may not be the actual frame rate used for recording video... Factors such as the number of Viewers, load on the Camera Server and the Storage Server, and network traffic may reduce the actual frame rate recorded... Also, the maximum frame rate for a VB- C10 configured with a resolution of 640 x 480 is 10 frames per second, and for a VB150 with 4 cameras is 2 to 3 frames per second...

Page 124

Motion detection is performed by the Storage Server or Camera Server (whichever selected in the Motion Detection Settings window)... If the Camera Server executes motion detection, motion detection is not available while the Camera Server is performing the pan, tilt, or zoom operation (motion detection by the Storage Server is available during these operations)...

Page 125

This dialog box is only valid when connected to VB-C60, Detect Motion Using is set to Camera Server and Part detective region is checked... On VB-C60, recording settings can be configured separately on each of the four detection regions (tabs)... If Detect Motion Using is set to Storage Server, or you are connected to a different camera, or Part detective region is not checked, the video recording settings apply to the entire region...

Page 126

If you select the Camera Sever to detect motion, Settings becomes available... Settings is now enabled... Click to launch your VB Admin Motion Detection Setting Tool... Install the VB Admin Tools that is bundled with the VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, and VB- C50Fi in advance... Refer to the Camera Servers Users Manual for how to configure the motion detection settings...

Page 127

Detection Indicator Colors Motion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the configured Sensitivity and within a defined Area Ratio... If motion reaches the set Sensitivity and Area Ratio, the color bar changes to yellow and if the detected motion remains at the yellow level for the specified duration period, a red color bar is displayed and an event is triggered... The behavior of the Detection Indicator is described as follows...

Page 128

Although the duration for recognizing motion is fixed at 0... 2 seconds, this can also be changed if neccesary... To change this setting, select the Detail Settings checkbox and click the Settings button... The Detail Settings dialog box is displayed, and the value can be change in the range of 0... 0 to 5... 0 seconds...

Page 129

In the Priority field, select the priority for the event to be generated for this motion from a menu of five options, ranging from 1... Highest to 5... Lowest... Priorities are color-coded in the

Page 130

If Record for before event is set, it will take approximately 10 seconds after event occurrence until its display in the viewer...

Page 131

Some items in the Sensor Event Settings window overlap with the items in the Add/Edit Schedule Item dialog... When the Sensor Event recording is executed, the settings in the Sensor Event Settings window take precedence...

Page 132

Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event... A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera... You can modify the recording settings for each sensor...

Page 133

In Camera Angle, select a preset camera angle from the Preset drop-down menu... When the sensor is triggered, the camera will be moved to this position... If you select Not specified, the camera will not be moved... The camera angle can also be changed by moving your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom ( P... 98)... After the camera has been controlled, the Preset will be set to Custom...

Page 134

If you set the Preset option in the Sensor Event Settings window, the pre-event recording position may be different from the specified position because the Camera Server moves when a sensor input occurs... Also, if you specify the post-event recording time to 0, and the sensor input occurs for a short period of time, recording may terminate before the Camera Server reaches the preset position...

Page 135

The frame rate specified is the frame rate that the Storage Server will attempt to record, and may not be the actual frame rate used for recording video... Factors such as the number of Viewers, the number of Camera Servers used, network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded...

Page 136

If Setup is clicked, click the drop- down menu for the target external device and set External Outputs to On or Not specified on the Control External Devices dialog...

Page 137

You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first...

Page 138

In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function... Procedure to set the Preset Tour function in as follows...

Page 139

For VB-C300 and VB-C60, you can return the focus to the default setting by checking the Focus is returned to default when the camera is operated... option... Tip

Page 140

When you delete camera server's presets, please be sure to check presets of VK-64/VK-16

Page 141

Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately 100,000 round trips at the full range... The total tour time depends on the combination of the movement rate, movement range, and still time... Refer to the following tables...

Page 142

Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays... When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled...

Page 143

The scheduling area functions are the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs... to 24:00 hrs)... To have a special day schedule run over a long weekend (Fri, Sat & Sun), all dates of three days should be added to the list of days to use the schedule...

Page 144

If you delete a schedule type where there are dates associated with that schedule, a warning will appear... Delete the associated dates before deleting the schedule type... Note

Page 145

In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, Company Holidays (created on P... 142) and then in the Days list click Add...

Page 146

In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, Company Holidays and then in the Days list click one of the days associated with the schedule type...

Page 147

The bottom right-hand corner of the Recording Schedule window consists of two buttons, Save Schedule and Discard Changes... CO PY

Page 148

The Record Setup Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed...

Page 149

After confirming information, check the details and click OK to close the Record Setup Summary dialog...

Page 150

Total bandwidth usage (units of Mbps) Number of frames queued for writing to each drive of the Storage Server

Page 151

If the number of frames queued for writing always exceeds 5,000, reduce the video recording frame rate, or decrease the image size or quality to reduce the number of frames queued for writing... If the number of frames queued for writing exceeds 10,000, dropped frames occur...

Page 154

Explains how to create a video window and display it in the Viewing Area and control the Camera Server...

Page 156

Timeline ( P... 204) Past date and time as well as events which occurred are displayed here... Events are displayed as bars colored according to the priority... Click and drag the Time bar to go back or forwards in time...

Page 157

Return to Live button ( P... 211) Click to return the Timeline Playhead to the current time... If you click this button while playing recorded video, the selected Video Window will return to live video...

Page 158

Use IP address Connects to Storage Server and launches the Viewer by specifying its IP address... Select this option when Storage Server and the Viewer are installed on separate PCs...

Page 159

The user name and password for VK-64/VK-16 entered in this step are configured by Storage Server Configuration dialog... They are different from the user name and password used to log Windows...

Page 160

should not perform response buffering... Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data (such as events) from the Storage Server to the Viewer... Apache proxy server does perform response buffering so is not recommended...

Page 161

Timeline is not displayed... Timeline under the View menu cannot be used... Capture Still Frame feature cannot be used... Search Events under the Edit menu cannot be used... Live Events under the View menu cannot be used... Shared Layouts are not displayed... In the Add Layout Sequence dialog, a type of layout is fixed to Personal Layout Sequence...

Page 162

Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below... Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen... These can be dragged onto the Viewing Area for monitoring... If your Administrator has already created a Layout for you, then the Viewing Area will display the first Personal Layout (or first Shared Layout if there are no Personal Layouts) as shown in the example on the previous pages...

Page 163

-u=<user name> Specify the user name (P... 78)... -pw=<password> Specify the password (P... 78)... -u and -pw can be omitted... When omitted, the start-up screen will not be displayed (P... 77, P... 158)... Instead, the login screen for entering a username and password is displayed... When you use the Viewer alone, you also need to specify nohost for -h...

Page 164

Live Events The Live Events Log window is displayed at the same position and in the same size as prevously displayed... The checkmark in the menu means that the window is open... Select the menu item again to close the window and the menu item is unchecked...

Page 165

Status Bar Switches display and hide the status bar... Several information is displayed in the status bar, such as the total frame rate, CPU %, the number of displayed events, and the number of video windows...

Page 166

The Viewer Settings screen is divided into tabs for administrators and guestl users depending on the settings... The Viewer Settings (Admin) tab is displayed only when the user logs in as an Administrator... Each of these tabs consists of the following settings...

Page 167

Set layout of the Viewing Screen If you wish to confirm whether the layout information has already been saved when finishing the Viewer or when switching to the Viewing Screen, tick the Confirm if the layout was preserved when quitting or when the screen changes check box and restart the Viewer... If not ticked, the layout information will not be saved...

Page 168

Tick the Operator Notification for box to enable a notification period when an event occurs... Select a notification period in seconds from the Seconds drop-down menu or enter it from the keyboard (0 - 99)... When a event occurs, the event flashes in the Live Event Log window for the period of time specified using this option, and a color bar indicating the events priority light on the top of a live Video Window for one minute...

Page 169

Setting the Frame Rate during live viewing The maximum frame rate when displaying live video can be configured... Select the value of the frame rate from the drop-down menu... Select the AutoAdjust Frame Rate checkbox to have the frame rate adjusted automatically...

Page 170

Focus Operation Setting You can set the camera to return its focus mode to the default setting when the camera orientation is changed... The focus mode returns to default if it has been changed to Manual after any focus operation using a preset with focus setting defined or via Camera Control Panel...

Page 171

Superimpose the Date and Time on Still Frames Select the Superimpose the date and time on the still frame captured checkbox to additionally display the date and time of capture on still frames...

Page 172

The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button... You can create a new layout, save a layout or open and rename a previously-saved layout...

Page 173

The Viewing Area will become blank and the default layout name Untitled will be displayed...

Page 174

Organize Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and sub- folders in which to save item (layouts and layout sequences)... To display the dialog:

Page 175

Click an item or folder to highlight it, then click Delete... If you have Operator status, you will not be able to delete a shared layout or layout sequence...

Page 176

Alternatively, click Create Folder to create a new folder ( P... 174) and save the item in there... For example, if you wish to save an Administrator-shared layout to a personal folder...

Page 177

If you select another item without saving the current item, a dialog will appear prompting you to save the current layout or layout sequence (if the Layout setting ( P... 167) in the Viewer Settings window is ticked)...

Page 178

All the users can share these layouts... You need Administrator privilege to create a layout sequence... Normal users cannot modify these layouts...

Page 179

Small Grid, Medium Grid and Large Grid - diplay a small (160x120), medium (320x240) or large (640x480) grid where you can place Video Windows using the grid...

Page 180

To re-size the Video Window, click any corner and drag the image outwards to snap to a larger grid area... Release the mouse button... When you release the mouse, the size and position are adjusted to match the layout frame...

Page 181

When you select Small Grid, Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays cells for Video Windows... These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner...

Page 182

Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate (P... 169) configured with Viewer setting, the video size and video quality coming from the Camera Server and the size of each Video Window displayed... A maximum of 16 cameras is recommended in the Layout Area... If the number of video windows displaying MPEG-4 live video exceeds 20, a warning message will appear...

Page 183

In this example, the Camera Selection Area and Timeline are hidden ( P... 185)... CO PY

Page 184

In the Horizontal or Vertical field, overwrite the existing value with a custom value, or use the up/down arrows to select a value... When you adjust the value in one field, youll notice the value change in the other field... This is because the proportions of the re-sized Video Window are constrained and the dimensions are scaled accordingly...

Page 185

The View menu allows you to show/hide task areas and other display elements in the Viewer... When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example... Pressing the Esc key returns the menu bar... You can also select to hide Video Window Captions, the Camera Control and Live Events...

Page 186

Camera Thumbnails When a Location is selected, the thumbnail images of the Camera Servers registered in that Location will appear... Depending on the number of cameras in the selected Location, a scrollbar at the base of the Camera Selection Area can be used to scroll the display of thumbnails...

Page 187

Alternatively, click the scrollbar located under the Camera Selection Area... Drag it to the right until the desired Zone is displayed...

Page 188

Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone... Camera thumbnail images are used to create Video Windows in the Viewing Area... The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously...

Page 189

Click a Video Window to highlight it... An arrow icon will appear in the lower right corner... Click the arrow icon and drag outwards... You can also click on the other corners and drag to re-size the window...

Page 190

When Video Windows that are other than a standard resolution (160x120, 320x240, 640x480) are displayed, the load on the computer CPU will be high and Viewer operations may take longer...

Page 191

In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the Configuration and Preferences screen...

Page 192

Pan, tilt and zoom controls - when the Video Window is double-clicked or the Video Window menu item, Get Camera Control is selected, controls appear to enable pan, tilt and zoom...

Page 193

If the option for Operator Notification has been set, a color bar will flash on top of a live Video Window when an event occurs... The color indicates the event priority... The bar will flash for a pre- defined time and then remain steady for one minute until disappearing... An audio alert may also sound if pre-defined...

Page 194

Arrows will appear in the cursor position when you have gained control of the camera... When you move the mouse cursor over a Video Window, the mouse cursor changes its shape... Click and drag the cursor in the direction of the arrow for pan and tilt... When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear...

Page 195

You can control the pan, tilt, and zoom operation using a panorama image... Click inside the Panorama window to adjust the pan and tile angles so that the clicked position becomes the center of the image... Alternatively, you can move or zoom in/out the yellow scope to perform the pan, tilt, and zoom operation...

Page 196

Selects the Metering Mode (VB-C60 only)... Refer to the Users Manual of the camera for details... Selects the Exposure Compensation

Page 197

Select the White Balance mode from the drop-down menu... The following modes are available (VB-C300, VB-C60)... Auto: Automatically adjusts the white

Page 198

If preset camera angles have been set up and stored as presets, they will be available from the Preset drop-down menu of the Camera Control panel or a sub-menu... The following explains how to select a preset from a sub-menu...

Page 199

Select Video Receive Size from the menu, and then select Small, Medium, Large, or Default from the sub-menu... Selecting Default displays the Video Window in the size received from the Camera Server...

Page 200

The Video Receive Size used for Default is determined when first displaying video from the Camera Server starts... Even if you change the size from the Camera Server after the connection is made, it will not apply...

Page 201

Click Night mode and select Disabled, Enabled, IR light off, or Enabled, IR light on from the sub-menu... Selecting Enabled, IR light on will remove the IR cut filter and turn the built-in IR light on... The IR light cannot be used with the VB-C60, VB-C300, VB-C50FSi, or VB- C50Fi...

Page 202

Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed... For VB-C300, the NC Viewer starts up... For VB- C60, Internet Explorer starts up and the VB-C60 top page is diaplayed... Refer to your camera server's user's manual for more information on the Admin Viewer or NC Viewer...

Page 203

Audio playback is only performed during regular playback... Audio playback is not performed in the following cases... If multiple image windows are selected While paused, or during fast forward, nudge forward, nudge back, or rewin

Page 204

Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars... Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode...

Page 205

Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live... The Playhead (shown below) will be in a live position... The live position represents the present time... The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time...

Page 206

If a schedule that had previously been recording in MPEG-4 format is switched to recording in JPEG format, when rewind playback from the JPEG format time range enters the MPEG-4 time range, although the rewind playback continues, the video is not displayed and an error stating No Recorded Video... is displayed...

Page 207

Move your mouse pointer over the time bar and it becomes a hand... Click and drag to the left or right to move back or forward in time... You can only scroll right to the current time, or live time...

Page 208

One-minute manual recording (Record Now) A manual recording with duration of one minute can be initiated at the maximum frame rate... The manual recording is displayed on the Timeline and Live Events Log as Manual Rec... username)... This is handy for capturing random events not associated with sensor recording or outside preset recording times...

Page 209

If Superimpose the date and time on the still frame captured is selected in the Viewer settings, the date and time are displayed in the lower right corner of the still frames (the position, font, size, and color are fixed)...

Page 210

Extract video to save to a file A portion of video can be saved to another location... Files are automatically saved as QuickTime ... mov format and can be viewed in a QuickTime player or any other player that supports ... mov files... A maximum of one hour of video can be extracted at a time... If you do not have a QuickTime player installed, visit http://www... quicktime... com for a free download...

Page 211

You must select only one Video Window to extract video... QuickTime player version 6... 5... 1 or later is recommended... On Windows Vista, dont specify the Windows folder or the

Page 212

Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched... Events are color coded according to priority...

Page 213

A new event entry will appear at the top of the Live Events Log list and will flash for a defined period if configured... If Operator Acknowledgement is required, the event will flash indefinitely if not acknowledged...

Page 214

Double-click an event to view it in the Video Window, or click an event to highlight it and then click View Event in Camera to view it...

Page 215

Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period...

Page 216

When you have entered the day and time range, click Search to initiate the event search... Events that are found will be listed in the window below... If necessary, stop a search at any time by clicking Stop Search...

Page 217

Popup Video upon Event Occuring Select the Pop up the video window automatically when event occur checkbox under the Event popup setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs...

Page 220

This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system...

Page 221

This event occurs when the disk free space has run under the specified value or the used disk space has exceeded the specified valued... In this case, data may be deleted before the designated storage time elapses... Disk capacity indication is only effective when it is on...

Page 222

If the number of frames queued for processing exceeds 500, either reduce the video recording frame rate, or reduce the image size or quality, etc... in order to reduce the number of frames queued for processing... If the number of frames queued for processing exceeds 1,000, dropped frames may occur in the recorded video...

Page 223

This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing...

Page 224

If the amount of the image that is waiting to be written increases for a certain period of time, the Storage Server considers the PC to be highly loaded... When this happens, the Storage Server stores images at intervals rather than storing all of the images the Storage Server received, in order to reduce the PC load...

Page 225

Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted... If you have 10 or more sensor events per minute continuously, we recommend continuous recording...

Page 226

The Motion Detection recording is not suited to applications where high levels of reliability are required... Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required... Canon accepts no liability whatsoever for faults, etc... resulting from the use of the Motion Detection recording...

Page 228

Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques...

Page 229

Prevents data from system crush or hard disk failure... This type of back up targets video data, event data, and configuration files...

Page 230

Restore Server for Archiving If the purpose of backup is archive, you should prepare a separate PC for the Storage Server to which data will be restored... This PC must have the same drive configuration (e... g... , hard disk configuration)... For example, if the source servers system drive is C and data storage drive is D, and video data drive is E, you must configure the PC with the same drive configuration... However, the hard disk capacity must be determined according to data to restore...

Page 231

Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (refer to About Temporary File below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive...

Page 232

Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive... This recording unit can be changed in the Maximum file size/duration field, in the Storage Server Configuration windows Settings tab ( P... 57)...

Page 233

The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed...

Page 234

You should choose the backup hardware best suited for the backup data quantity... Basically, you should use the DDS type device if a single backup copies 1 through 10 GB of data, and AIT device if it copies 10 GB through 100 GB of data, and LTO device if it copies 100 through 400 GB of data... If you need more capacity, you need to consider multiple backup devices... Also, it is recommended to use a backup device with a high data transfer rate...

Page 235

Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive... The temporary file cannot be backed up in the normal procedure... Therefore, backup only the settled files... Refer to Backup for Data Protection ( P... 234) for details...

Page 236

If the VK-64/VK-16 continues recording video while making a backup, you must take into account the increased I/O load on the hard disk due to data transfer to the backup device... If the recording frame rate of the Storage Server is reduced by performing the backup, consider the following: Lower the recording frame rate during backup in the

Page 237

If the Maximum retained history setting is used in the Storage Server Configuration window and the restored video data contains data exceeding the retaining period, that data will be deleted when the Storage Server starts...

Page 238

Restore Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup for archive...

Page 239

When restoring the configuration file, also the old recording setting information is restored as well... After restoration, the PC may start recording video according to the old recording schedule... If you do not want to record video, delete the recording schedules after restoration...

Page 240

If the storage period of video data on the Storage Server is 30 days, an archive backup for 1-week data can be saved on 50-GB tape with an AIT drive... To save 30-day data on a single cassette of tape, a 200-GB LTO drive is necessary...

Page 241

If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium)... If you use a 400-GB LTO drive, you can save 30-day data on a single cassette of tape...

Page 242

In this case, it is ideal to prepare one backup device for each server for backup... If you use a 400-GB LTO drive, you can save 2-week data on a single cassette of tape... Alternatively, you can prepare two or three servers dedicated for backup, and use network backup for central management...

Page 244

This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/VK-16, and about the version upgrade of camerafs firmware...

Page 245

If a failure occurs, restore the previous version by following Procedure for Restoring Previous Version ( p... 248)...

Page 246

Install VK-64/VK-16 v2... 0... If it failed, follow the instruction in Procedure for Restoring Previous Version ( P... 248) to restore VK-Lite... 4

Page 247

When You Want to Perform the Full New Installation If you have removed the application from Programs and Features in the Control Panel, the application folder, including its setting files and recorded data, remains undeleted... To delete all these files, delete all the following folders... <System drive> :\Program Files\Canon\Webview\NVR <System drive> :\Webview-NVR (storage folder for recorded

Page 248

Configuration file path for OS other than Windows Vista <Startup drive for OS>: \Documents and Settings\All Users\Application Data\

Page 249

Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values...

Page 252

This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files...

Page 253

Use the Task Manager to find out the application causing the problem... If the VK-64/VK-16 module (AE... EXE) is causing the problem, the event generation frequency may be too high... Try the following: - Shorten the Maximum retained

Page 254

Solution Double-click the Video Window or select Get Camera Control from the Video Window menu ( P... 194)... Alternatively, check whether recorded video is not being played... If video is not being played, the title bar of the Video Window will be gray, not black ( P... 193)...

Page 255

Solution The quality of live and recorded video cannot be changed in VK-64/VK-16... The video quality may vary from one Video Window to another because of Camera Server settings... The quality can be changed to a higher one in the admin screens of Camera Servers...

Page 256

Solution When many Camera Servers are placed in one layout and a layout sequence is run in a short time, system resources required for communication may run short... Reduce the number of Camera Servers to be displayed in a layout, or make the switching interval for layout sequences longer...

Page 257

Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed... When Viewer operation slows down, try to reduce the number of Camera Servers to be displayed or decrease a live frame rate... If the video quality of Camera Servers is set high or the resolution is set to VGA, processing may take a long time because the size of image data is large... In this case, review the video quality or video size in the Camera Server settings...

Page 258

Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server probably has more than one listing... Click the listing which has an associated Storage Server listed beside it and then click Remove Camera Server... Make sure you save your changes to permanently remove the deleted Camera Server...

Page 259

Solution Only Camera Servers associated with the item selected on the Storage Server tab or the Locations/Zones tab will be shown in the list... Also, if you have the Storage Server tab displayed, Camera Servers configured as Do not Record will not be shown...

Page 260

Time out occurred while the viewer is controlling the camera or a camera control request was sent from another user with higher user authority... This message will close in three seconds...

Page 261

This account does not have the right to logon as services... \nPlease check the rights by the Local Security Policy Editor of Windows... \nThe services account is changed to Local system account...

Page 262

An attempt was made to add a user by entering a user name that contains a character other than alphanumeric characters and underscore (_)...

Page 263

An attempt was made to configure the maximum retention period using a value of less than 1 day...

Page 264

When you attempted to edit the VB150 settings, it was detected that the camera configuration has been changed on the VB150 side and the camera for which the schedule was configured no longer exists...

Page 265

Attention: The current Preset Tour settings might require you to repair the Pan/Tilt machine soon... Please note that the repair of consumable mechanical parts such as the Pan/Tilt machine may not be covered by the guarantee... Recommended Preset Tour settings to reduce the machine load: - Change the Preset Tour duration

Page 266

You attempted to connect to an older version (V1... 1 or earlier) of the Storage Server as the Master Storage Server... Alternately, you attempted to connect to a V2... 0 Master Storage Server from an older version (V1... 2, V1... 3, or V1... 4) Viewer...

Page 267

The changes to the thumbnail, location and zone were not saved because the Master Storage Server settings have been changed by another administrator... Restart the Viewer...

Page 268

Even though video of a camera server is configured to be recorded in the Storage Server, the IP address and port used are the same as the camera server that has been configured in the Storage Server...

Page 269

An error occurred relating to the schedule deletion of schedule name for the camera camera name registered in the Storage Server Storage Server name... This change will not be reflected on the Storage Server side...

Page 270

Communication with the Storage Server Storage Server name failed... Press OK to reconnect to the Storage Server... When Cancel is pressed, the video information and event information of the camera servers registered in this Storage Server can no longer be referred... Restart the Viewer manually...

Page 271

The following layout cannot be found... Contact your administrator when deleting the layout from the layout sequence... Layout name Press OK to continue the layout sequence...

Page 272

When a camera server configured as Do not record is already added, an attempt was made to add or edit a camera server using the same hot name/IP address and port number...

Page 273

The change cannot be saved because it cannot be sent to the Storage Server Storage Server name... Communication Error Messages - Details

Page 274

A user layout cannot be specified in shared layout sequences... Delete the following layout before saving the shared layout sequence...

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An error occurred while connecting to the Storage Server, when the Normal or Special Day Schedule window is opened or the Storage Server in the Recording Schedules window is changed... Or, a communication error occurred when you were adding/editing a Storage Server...

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A folder with the same name as the folder to which the layout or layout sequence is moved or copied exists... Or, a layout or layout sequence with the same name exists in the folder to which the folder is moved or copied...

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x frames out of y frames are discarded because there were a large number of frames that have been requested to be written in the disk... It is difficult for the current settings of the recording engine to process this amount of tasks... This message is recorded when recording failure occurs when disk is under a heavy load...

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Change the storage destination drive of the camera server in Configuration of the Viewer... When the drive of the camera server remains unchanged even after this message is displayed, the Viewer may become unable to connect to the Storage Server... When this occurs, stop the Storage Server and open the following file using notepad or other application to delete the drive configuration in which the problem is occurring...

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Check to ensure that the specified drive is not configured as read-only... In addition, ensure that all directories in this path are writable... When the drive cannot be used due to the above reason, configure it in a way so that there are no camera servers records on this drive... * This is also recorded when the

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Failed to reserve memory in the recording engine since the system memory is under a heavy load because unprocessed frames continued to increase... An application error will occur in a few seconds and the Storage Server functions will stop...

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Access Engine Log A list of messages shown in the Storage Server log file nvr_ae_log_<N>... txt (<N> is either 0 or 1) is shown below... These messages are generated by the access engine (Win32 service) that runs as part of a Storage Server...

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This occurs when the PC recognizes that the network is not available because the closest router or Hub to the PC is powered off... Normally, this cannot be recognized, therefore it is rare that this error is reported...

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The connection is disconnected by the camera server due to camera server restart or other cause... This may occur when the camera server is restarted using the restart button on the configuration page on the software-side... However, this rarely occurs...

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The requested execution was canceled because an error occurred in the mail server...

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This occurs when the webview server is not running even when the HTTP server is running... This is recorded when the proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the camera server)...

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The host name could not be resolved (This error indicates when a host name that is not registered in DNS is specified or that a problem occurred in communication with DNS)...

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Start (on)/Stop (off) For manual recording: The user {user name} set the manual recording to {status}... For custom recording: (Custom text provided by the triggered client)...

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Changing the recording frame rate Valid recording rate ({recording rate before change} {recording rate after change} %) Recording rate is the ratio of received images that are actually being recorded... If the rate is 100%, then all received images are recorded... If 50%, 1 frame per 2 frames is recorded...

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The following settings were configured for the stream for recording... a) JPEG recording at over 10fps b) MEPG-4 recording c) Image upload function is activated on VB-C60

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When a recording position is specified in VK-64/VK-16, you cannot operate the camera server using VB-C60 Viewer (Guest User), NC Viewer, Viewer for PC, or Viewer for Java...

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Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime... It is a kind of consumables... It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years... However, this lifetime is considered to be true for standard file servers or business servers... The disk failure rate of VK-64/VK-16 systems is higher than that of general file servers... It is reasonable to assume that the lifetime of hard disks in a VK-64/VK-16 system is about half of that of a standard file server (one and a half years)...

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For stable operation of hard disks, you need to regularly perform consistency check of RAID configuration information... This is especially effective for preventing data inconsistency when rebuilding is performed... However, as with rebuilding, the consistency check of RAID configuration information imposes a burden on the PC for a long period of time...

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2... Right-click the title bar of the dialog and select About Storage Server Configuration...

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If a schedule that had previously been recording in MPEG-4 format is switched to recording in JPEG format, when rewind playback from the JPEG format time range enters the MPEG-4 time range, although the rewind playback continues, the video is not displayed and an error stating No Recorded Video... is displayed...

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Backup ... 227 Backup Device ... 230 Backup for Archiving ... 235 Backup for Data Protection ... 234, 240 Backup Tool ... 230 Configuration files... 233 Event Data... 231, 236 Examples... 240 Restoration ... 237 Temporary File ... 231 Video Data... 231 234

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Sensor Event Recording ... 131 Set Preset Camera Angle... 114 Shade Controll... 197, 202 Snapshot ... 209 Special Day Recording... 142 Still Frame ... 171 Storage and Camera Server Summary Windows... 82, 88

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Viewer Setting ... 166 Administorator Tab ... 167 Audio Transmission Setting... 170 Focus Operation Setting... 170 Launch Storage Server by Specifying the IP address ... 79, 160 Launch by Connecting to the Localhost ... 78, 159 Proxy Server Setting ... 170 Select Master Storage Server ... 167 Set Event Notifications ... 168 Set Event Popups... 167 Set layout of the Viewing Screen ... 167 Start-up Option ... 163 Superimpose Date and Time... 171 Viewer Only Mode... 30, 161

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Viewer Shade Comtrol ... 202 VK Event Information ... 287 VK Events... 221 VK Viewer... 77 VK-Lite... 39

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CANON CANADA INC... CALGARY 2828, 16th Street, N... E, Calgary, Alberta T2E 7K7 CANON CANADA INC... MONTRAL 8801 Trans Canada Hwy, St... Laurent Quebec H4S 1Z6

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